Customer Support Jobs in Patna

Job Description Job title: Field Service Engineer Your role: Delivery: The FSE would ensure full compliance of Service Delivery Processes and deliver services both effectively and efficiently The FSE would conduct site surveys before taking over the Life Cycle Management of an installed machine The FSE would also provide Demonstration Support for the system in the region The position of a FSE would entail Commissioning and Handing-over of the respective systems projects FSE would participate in Corrective Maintenance and would also maintain and complete the PM Schedules within the stipulated time frame The FSE would implement FCO Selling : As a FSE, Person would actively participate and support in CS Sales Promotion and achievement of overall CS Team Sales Targets FSE would coordinate the process of Spare parts Sales with the Customer Identifying opportunities for System Upgrades and promoting the same to the Customer would also fall within the job s purview The FSE would provide Competition Information about the latest developments and the prevailing market condition to enable the organization to be competitive. Service Administration The FSE would report all necessary information both technical and administration [Call Completion Call Reporting, PM, FCO, Installations] as per the norms The FSE would be responsible for proper handling of parts/ Test & Measuring Instruments to ensure return of all parts with proper documents The responsibility of collecting Customer Overdue Outstanding would lie with the FSE. Customer Satisfaction FSE would also be responsible for timely escalation of certain issues to the concerned FSE and work as a team to provide appropriate. You're the right fit if: 3+ years of exp into Cathlab machines. Experience in Service, Maintenance and installation. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. Qualification : Experience in Service, Maintenance and installation.

Job Title: Assistant Manager Business Development Location: Patna Employment Type: Full-Time Experience Required: 5+ Years Salary: 6 LPA Position Overview: We are seeking a motivated and experienced Assistant Manager Business Development to drive sales and marketing efforts within the solar industry. The successful candidate will play a key role in expanding our market presence, managing key accounts, and supporting business growth initiatives in Patna. Key Responsibilities: Develop and execute sales and marketing strategies specific to the solar industry Identify and pursue new business opportunities to achieve revenue targets Manage and nurture relationships with key accounts to ensure client satisfaction and retention Collaborate with cross-functional teams to align business development efforts with company goals Conduct market research and competitive analysis to inform strategic decisions Prepare sales forecasts, reports, and presentations for management Represent the company at industry events and client meetings Required Skills & Qualifications: Minimum 5 years of experience in sales, marketing, or business development, preferably in the solar or renewable energy sector Strong understanding of key account management and client relationship building Excellent communication, negotiation, and interpersonal skills Ability to analyze market trends and competitor activities Proficiency in CRM software and sales tools Results-driven with a proactive approach to achieving targets Preferred: Knowledge of solar industry regulations and technologies Experience in project management or technical sales

Assistant Head Nurse Critical Care Category: Nursing | Type: Full-Time Location: Patna Hospital: Medanta The Medicity About the Role Step up as a leader in critical care nursing! As the Assistant Head Nurse, you ll guide a team of registered nurses and aides to deliver top-notch patient care in a fast-paced ICU environment. You ll mentor new recruits, oversee nursing operations, and make sure our care meets the highest quality and safety standards all while working shifts in rotation. Your Mission Lead, support, and inspire nursing teams for consistent, high-quality care Mentor new nurses and aides provide orientation, training, and ongoing guidance Manage nursing documentation with accuracy and timeliness Oversee daily operations and personnel management in assigned units Ensure compliance with NABH and JCI healthcare standards Take professional accountability for your own nursing practice and uphold the nursing code of conduct Collaborate with healthcare teams to optimize patient care and workflow What You ll Bring GNM / BSc Nursing / MSc Nursing Valid nursing registration with the state council 7 10 years of experience in critical care nursing, with leadership exposure Strong organizational and communication skills Passion for mentorship and team development Commitment to clinical excellence and patient safety Join a team that empowers nurses to grow as clinicians and leaders. Here, your guidance shapes patient outcomes and builds a culture of excellence in critical care nursing. Lead with heart. Inspire with purpose. Make a real impact. Qualification : GNM / BSc Nursing / MSc Nursing

Associate Consultant / Consultant Emergency & Trauma Category: Doctors | Type: Full-Time Location: Patna Hospital: Medanta The Medicity About the Role As an Emergency & Trauma Consultant, you ll be the frontline hero providing immediate assessment and life-saving treatment to patients with serious and critical conditions. You ll work closely with your team and other specialists to create, update, and implement care plans that ensure the best outcomes in fast-paced, high-pressure situations. What You ll Do Perform quick, accurate assessments of trauma and emergency cases Deliver urgent care to stabilize and treat life-threatening injuries and illnesses Develop and execute effective patient management and treatment plans Collaborate with multidisciplinary teams and build strong relationships with colleagues and patients Stay updated with latest emergency protocols and clinical best practices Qualifications DNB in Emergency Medicine Experience 3 7 years of experience in Emergency & Trauma care Join a hospital where your skills save lives daily, and where teamwork and innovation come together to deliver exceptional emergency care.

Opening Summary We are looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging existing clients to purchase additional products or features, and staying informed about changes in consumption trends. You will also be required to build capacity in staff through regular training and mentorship. To be successful as a Business Development Executive, you should meet prospects, clients, and attend networking events with the intention of attracting and retaining clientele. Ultimately, an outstanding Business Development Executive will keep a close eye on client feedback to ensure that our products and services always exceed expectations. Responsibilities Familiarizing yourself with all products and services offered by our company. Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department. Attending networking activities to research and connect with prospective clients. Maintaining meaningful relationships with existing clients to ensure retention. Suggesting upgrades or additional products and services that may be of interest to clients. Crafting business proposals and contracts to generate more revenue from clients. Negotiating with clients to secure the most attractive prices. Equipping staff with the technical and social skills needed to enhance sales. Reviewing client feedback and implementing necessary changes. Staying in tune with consumption trends to ensure our offerings remain relevant. Requirements Bachelor s or Master s degree in Marketing, Business Administration, or a related field. Extensive sales experience. Strong leadership, delegation, and capacity development skills. Highly organized and goal-oriented. Intuitive and insightful, particularly regarding human behavior. Ability to generate revenue by identifying pain points and suggesting suitable products or services. Professional yet approachable disposition. Neat, well-groomed appearance. Great networking skills. Excellent written and verbal communication. Resourceful, with outstanding research skills. Emboldened by challenges. IT skills, including social media proficiency. Qualification : Bachelor/Master Degree in marketing, business administration, orsimilar.

Opening Summary The Lead Acquisition Specialist will play a critical role in identifying and generating new business opportunities by connecting with potential clients and introducing them to our products and services. This role requires excellent communication skills, a proactive approach to outreach, and a strong ability to understand client needs. Responsibilities Conduct market research to identify potential leads and target markets. Generate and qualify leads through cold calling, email campaigns, social media outreach, and other methods. Maintain a database of leads and ensure it is up-to-date with accurate contact information. Collaborate with the sales team to develop strategies for lead generation and conversion. Schedule appointments and meetings for the sales team with qualified leads. Track and report on lead acquisition activities and outcomes. Stay updated on industry trends and the competitive landscape to identify new opportunities. Follow up with leads to nurture relationships and move them through the sales funnel. Willingness to work in US/UK/Canada working hours or night shifts. Requirements Proven experience in lead acquisition, sales, or a related role. Strong communication and interpersonal skills. Ability to build rapport with potential clients and understand their needs. Self-motivated with a results-driven approach. Familiarity with CRM software and lead generation tools. Excellent organizational skills and attention to detail. Ability to work independently and as part of a team. Bachelor's degree in Business, Marketing, or a related field is preferred but not required. Qualification : Bachelor's degree

Staff Nurse CTVS ICU Category: Nursing | Type: Full-Time Location: Patna Hospital: Medanta The Medicity About the Role At Medanta The Medicity, Patna, we re seeking a committed and skilled CTVS ICU Nurse to join our critical care team. You ll play a vital role in caring for patients undergoing complex cardiac and thoracic procedures, delivering advanced ICU care, and helping families through critical moments with compassion and confidence. What You ll Do Cardiac & Critical Care Manage cardiac conditions like hypertension, heart failure, and arrhythmias Monitor and assess heart devices: pacemakers, defibrillators, telemetry, etc. Conduct and interpret cardiac tests: ECGs, stress tests, CT angiograms, and more Support medication management and physical evaluations Educate patients on heart health, lifestyle changes, and prevention CTVS ICU Responsibilities Deliver 24/7 care for post-op cardiothoracic patients in critical condition Quickly identify subtle changes in vitals and intervene to prevent complications Operate complex ICU equipment (IABP, ventilators, monitors, etc.) Assist with intubation/extubation, suctioning (E.T. & trach), and ventilator weaning Handle invasive lines, drains, tubes, and precise drug/fluid administration Provide end-of-life care, emotional support, and post-operative management Follow strict infection control protocols (barrier and reverse-barrier nursing) Qualifications GNM / BSc Nursing / MSc Nursing Valid nursing registration (as per state norms) Certified in BLS and ACLS Experience 1 3 years in ICU or cardiac critical care preferred Here, your work directly saves lives. You ll collaborate with some of the best in cardiac care, use advanced technologies, and be a trusted presence in patients most critical hours. It's more than a job it's purpose-driven care at its finest.

Staff Nurse Orthopedics Category: Nursing | Type: Full-Time Location: Patna Hospital: Medanta The Medicity About the Role At Medanta The Medicity, Patna, we re looking for a compassionate and skilled Orthopedic Staff Nurse to support patients on their journey to recovery after injuries, surgeries, or chronic musculoskeletal conditions. You'll play a key role in delivering pre- and post-operative care, assisting in therapy, managing pain, and helping patients regain mobility and independence. What You ll Do Orthopedic Nursing Care Care for patients with: Fractures, arthritis, osteoporosis Joint replacements, arthroplasty Degenerative bone diseases and trauma (e.g. road traffic accidents) Key Responsibilities: Monitor neurovascular status and perform external fixation care, casting, and CPM therapy Administer medications and treatments as per post-op care plans Assist patients with physiotherapy routines and mobility exercises Educate patients and families on post-surgical care, infection prevention, and recovery steps Perform wound dressings and manage drains, tubes, and invasive lines Support patients with personal care tasks during recovery Prepare patients for radiology and orthopedic surgical procedures Deliver both pre-operative and post-operative care, ensuring a safe and smooth recovery process Work closely with surgeons, rehab teams, and other healthcare professionals Qualifications GNM / BSc Nursing / MSc Nursing Valid registration with the state nursing council BLS & ACLS certification (required) Experience 1 3 years in orthopedic, trauma, or surgical nursing preferred At Medanta, you don t just treat patients you transform lives. As part of our Orthopedics team, you'll help people regain strength, confidence, and movement after life-changing injuries or surgeries. Be the difference between pain and progress. Join us.

Opening Summary We are seeking a highly skilled and motivated Machine Learning (ML) Engineer to join our dynamic team. The ML Engineer will design, build, and deploy machine learning models and systems to solve real-world business problems. You will work closely with data scientists, product managers, and software engineers to develop scalable and efficient ML solutions, ensuring the models deliver value while maintaining performance, scalability, and interpretability. Responsibilities Design, develop, and deploy machine learning models and algorithms to address business needs. Build scalable data pipelines to support machine learning workflows. Collaborate with data scientists to transform prototypes into production-ready solutions. Optimize and fine-tune models to improve accuracy, speed, and scalability. Develop APIs to integrate ML models into production applications. Monitor and maintain deployed models, ensuring performance and accuracy over time. Implement best practices for data preprocessing, feature engineering, and model evaluation. Work on advanced ML techniques such as NLP, computer vision, and deep learning as needed. Collaborate with cross-functional teams to understand business requirements and translate them into ML solutions. Ensure compliance with data governance, security, and privacy standards. Keep up-to-date with the latest advancements in AI/ML technologies and tools. Requirements Proficiency in Python or R for machine learning model development. Experience with ML frameworks such as TensorFlow, PyTorch, Scikit-learn, or Keras. Knowledge of cloud platforms (AWS, Azure, GCP) for deploying ML models. Experience with data processing libraries such as Pandas, NumPy, and SQL. Strong understanding of machine learning algorithms, including supervised, unsupervised, and reinforcement learning. Knowledge of NLP, computer vision, or time-series analysis is a plus. Familiarity with version control systems like Git. Experience with MLOps tools such as MLflow, Kubeflow, or Sagemaker. Strong problem-solving and analytical skills. Excellent communication and teamwork abilities. Ability to explain complex technical concepts to non-technical stakeholders. Strong attention to detail and a commitment to producing high-quality work. Preferred Qualification Experience in developing and maintaining ML pipelines in production. Familiarity with DevOps practices and tools (CI/CD). Knowledge of data governance, security, and compliance in ML systems. Experience working with large-scale datasets and distributed systems (e.g., Spark, Hadoop). Qualification : Bachelor's or Masters degree in Computer Science, Data Science,Mathematics, or a related field.

Job Title: Back-End Developer - Spring Boot Location: Patna Skills Required: Java Programming, Spring Boot, Spring Framework, RESTful APIs, Microservices Architecture, Database Management, MySQL, CI/CD, DevOps Practices Experience Required: Minimum 3 years Educational Qualification: Bachelor s degree in Computer Science, Information Technology, or a related field. Employment Type: Full Time Workplace: Onsite Position Summary We are seeking a skilled and motivated Back-End Developer with expertise in Spring Boot to join our dynamic team. The ideal candidate will possess strong technical skills, experience in building scalable and secure back-end solutions, and a passion for developing high-quality applications. You will collaborate with front-end developers, product managers, and other stakeholders to design and implement the server-side components that power our applications. Key Responsibilities Back-End Development: Develop, test, and maintain back-end applications using Spring Boot and related technologies. API Design & Integration: Design and implement RESTful APIs for seamless integration with front-end applications and external systems. Performance, Scalability & Security: Ensure application performance, scalability, and security in alignment with industry standards. Cross-Functional Collaboration: Collaborate with cross-functional teams to understand project requirements and deliver effective solutions. Database Management: Integrate with databases by creating optimized queries and managing database schemas. Issue Troubleshooting & Resolution: Troubleshoot, debug, and resolve issues in both production and development environments. Code Quality & Best Practices: Write clear, maintainable, and efficient code following best practices and coding standards. CI/CD Implementation: Implement and maintain CI/CD pipelines to streamline deployment processes. Application Performance Monitoring: Monitor and optimize application performance to ensure low latency and high availability. Technology & Trends Updates: Stay updated with the latest trends and technologies in back-end development and the Spring ecosystem. Requirements Education & Experience: Bachelor s degree in Computer Science, Information Technology, or a related field. Proven experience (3+ years) in back-end development using Java and Spring Boot. Core Skills: Strong knowledge of RESTful APIs, microservices architecture, and API design best practices. Proficiency in relational databases like MySQL, PostgreSQL, or Oracle, and exposure to NoSQL databases like MongoDB is a plus. Experience with cloud platforms (e.g., AWS, Azure, Google Cloud). Familiarity with Docker, Kubernetes, and containerized applications. Solid understanding of security protocols, authentication methods, and data protection (e.g., OAuth2, JWT). Hands-on experience with version control systems like Git. Experience with CI/CD tools like Jenkins, GitLab CI, or CircleCI. Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. Preferred Qualifications: Knowledge of front-end technologies like React or Vue.js for better collaboration with front-end developers. Familiarity with message brokers (e.g., RabbitMQ, Kafka). Exposure to monitoring tools like Prometheus, Grafana, or New Relic. Experience in Agile development methodologies. Benefits Opportunity to work on cutting-edge technologies in a fast-paced environment. Supportive and inclusive work culture. Professional development opportunities and access to learning resources. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.