Cybersecurity Specialistnetwork Security Jevnc4Nh7A at Ewandzdigital

About the Role As a Sales Manager for Adaptive MDR, you will be responsible for driving sales of Netenrich s Adaptive MDR solutions. This role demands a strong understanding of cybersecurity threats, security operations, and managed detection & response services, coupled with the ability to engage with enterprise customers, articulate value propositions, and close deals. Key Responsibilities Develop and execute sales strategies to achieve quarterly and annual revenue goals. Identify, qualify, and engage prospective customers for Adaptive MDR solutions. Conduct compelling product presentations, demonstrations, and proof-of-value discussions. Drive end-to-end sales cycles, including negotiation, contract closure, and account expansion. Build and maintain strong relationships with customers and key stakeholders. Stay informed about emerging cybersecurity threats, trends, and competitive offerings. Requirements Bachelor s degree in business, Computer Science, or a related field. 7+ years of experience in cybersecurity sales, managed security services (MSSP), or security operations. Proven track record in selling security solutions like MDR, SIEM, SOAR, EDR, or XDR. Excellent communication, presentation, and negotiation skills. Strong ability to engage C-suite and security decision-makers. Self-driven, results-oriented, and able to work independently and collaboratively. Preferred Expertise Experience with SIEM, SOAR, EDR, and security analytics platforms. Understanding of SOC operations, threat intelligence, and incident response. Experience in Enterprise sales and building strategic partnerships. Ability to articulate complex security concepts to technical and non-technical audiences. Qualification : Bachelors degree in business, Computer Science, or a related field.

Job Description Outline of responsibilities We are hiring a Senior Information Security Analyst to work in our growing IT Security team. You will monitor our digital environment for security issues, respond to security requests, install and operate security software, and document any security issues or breaches you find. To do well in this role you should have a bachelor's degree in computer science and / or experience in the information security field. The Group Senior Information Security Analyst should develop and operate the activities below: Threat Monitoring & Detection Proactively monitor security alerts using SIEM as part of our SOC, EDR, NIDS/NIPS, and other detection tools. Analyze logs and events to identif suspicious or malicious activities. Incident Response & Investigation Investigate security incidents, assess their impact, and recommend corrective actions. Lead and coordinate incident response efforts, ensuring rapid containment and mitigation. Perform root cause analysis to prevent future incidents. Security Operations & Risk Management Maintain and optimize security monitoring tools and processes. Contribute to the development and enforcement of security policies, procedures, and standards. Assist in vulnerability management by identifying, assessing, and remediating security gaps. Support security awareness initiatives by educating employees on cybersecurity best practices. User Support Provide guidance and support to users on security tools and processes, ensuring they are used correctly and efficiently. Respond to security request on ticketing solutions As Senior Information Security Analyst, you can take initiative and work autonomously. You have a good understanding of the current Security posture, and you can take decisions in your area of responsibility. You provide support to Blue Team Leads/IT Security Managers and participate actively in key projects. Qualifications GISA Education/Training/Qualifications/Profile Technical Skills Strong experience with SIEM platforms (e.g., Splunk, Microsoft Sentinel, QRadar). Proficiency in security technologies such as firewalls, IDS/IPS, EDR, and cloud security solutions. Experience with scripting (Python, PowerShell) for automation and log analysis. Familiarity with cloud environments, particularly Azure Security solutions. Soft Skills Strong analytical and problem-solving skills. Ability to work under pressure and respond effectively to security incidents. Excellent communication skills, with the ability to explain complex security issues to nontechnical stakeholders. Team-oriented mindset with a proactive approach to security challenges. Stay up-to-date on information technology trends and security standards. Experience & Certifications 5+ years of experience in cybersecurity, SOC operations, or security engineering. Certifications preferred: CISSP, CISM, GIAC, Azure Security certifications (SC-200) Company description IQEQ is a preeminent service provider to the alternative asset industry. IQEQ works with managers in multiple capacities ranging from hedge fund, private equity fund, and mutual fund launches; private equity fund administration; advisory firm set-up, regulatory registration and infrastructure design; ongoing regulatory compliance (SEC, CFTC, and 40 Act); financial controls and operational support services; compliance and operational related projects and reviews; and outsourced CFO/controller and administration services to private equity fund investments portfolio companies, real estate assets and energy assets. Our client base is growing, and our existing clients are engaging the firm across the spectrum of our services offerings.

Company: Evergent About Evergent: Evergent is a leading global technology provider, managing over 560 million user accounts across 180+ countries. We partner with major carriers such as AT&T, Etisalat, SingTel, Telkomsel, and AirTel, as well as prominent media companies including HBO, FOX, SONY, and BBC. With a talented team of 600+ professionals worldwide, Evergent is renowned for delivering Customer Lifecycle Management solutions that accelerate digital transformation and unlock new revenue opportunities without disrupting legacy systems. Recognized by Silicon Valley VCs as a "diamond in the rough," we invite you to join us and be part of our growing success. Position: Cloud & IT Security Analyst Location: Hyderabad Experience Required: 4-8 Years Role Overview: As a Cloud & IT Security Analyst, you will be responsible for securing Evergent s SaaS systems, internal networks, and data platforms. Your role will involve monitoring, analyzing, and strengthening our cloud and IT infrastructure against potential security threats. You ll need to stay up-to-date with the latest security intelligence, including emerging hacking techniques, to proactively defend against breaches and ensure system integrity. Key Responsibilities: Cloud & IT Infrastructure Protection: Monitor and secure Evergent s cloud infrastructure and IT systems to prevent unauthorized access or data breaches. Security Assessments: Conduct regular security assessments, vulnerability scans, and penetration testing to identify potential risks. Log Analysis & Threat Investigation: Analyze security logs to investigate potential threats and take necessary action to mitigate risks. Security Controls & Policy Implementation: Develop and enforce security controls and policies to safeguard systems and data. Cloud Security Configuration: Manage cloud security configurations across AWS, Azure, and Google Cloud to ensure best practices are followed. Incident Response & Mitigation: Respond to and manage security incidents, minimizing impact and ensuring swift recovery. Security Audits & Compliance: Support annual security audits and ensure compliance with standards such as PCI-DSS, SSAE18, and GDPR. Client Engagement: Assist in responding to client RFPs/RFIs regarding Evergent s security practices and policies. Access Management: Define and enforce access privileges, control structures, and security resource management. Continuous Security Improvement: Proactively identify vulnerabilities, recommend security improvements, and stay ahead of emerging threats. Required Skills: Experience with cloud platforms (AWS, Azure, Google Cloud). Strong understanding of cybersecurity principles and network security. Proficiency in risk management and implementing security controls. Knowledge of compliance frameworks such as NIST, ISO 27001, and GDPR. Familiarity with security tools like SIEM and IDS/IPS. Certifications (Typical): CompTIA Security+ AWS Certified Security Specialty (ISC) CCSP CISSP (Certified Information Systems Security Professional) Qualifications & Education Requirements: BE, B.Tech, M.Tech, MCA, or any Bachelor's degree in Computer Science or related field. Preferred Skills: 4 to 8 years of experience in IT security or a related field. Strong written and verbal communication skills. Highly organized, responsive, and a diligent problem solver. Associate s degree or relevant certifications in Computers, Technology, or a related field. Technical Knowledge: Experience with UNIX, AIX, Linux, Cisco Network IDS, Cisco Host-based IDS, eTrust Access Control, ESM, IDS. Familiarity with DES encryption, Digital Certificates, SSL, VPN, IPSec, TCP/IP, DNS, and web security architecture. Knowledge of database security (e.g., MySQL), version control systems (e.g., Subversion), and antivirus solutions. Qualification : BE, B.Tech, M.Tech, MCA, or any Bachelor computer degree.

Key Responsibilities Business Development: Identify and engage potential clients within the target market. Utilize market research and industry insights to proactively generate new business opportunities. Consultative Selling: Understand clients' cyber security challenges and requirements. Conduct in-depth needs assessments and deliver compelling presentations to showcase the value of our solutions. Solution Selling: Position our range of cyber security products and services effectively, aligning them with clients' specific security needs. Customize offerings to address clients' unique pain points. Relationship Building: Build and maintain strong, long-lasting client relationships. Act as a trusted advisor, offering expert guidance on cyber security best practices and solutions. Sales Cycle Management: Manage the entire sales process, from prospecting to deal closure. Coordinate with the technical team to provide seamless product implementation. Sales Targets: Meet and exceed individual and team sales targets, consistently achieving and surpassing assigned quotas. Market Intelligence: Stay up-to-date with the latest trends and developments in the cyber security industry. Keep track of competitors' activities and leverage market intelligence to drive sales strategies. Collaboration: Work closely with the marketing and technical teams to ensure cohesive messaging and effective lead generation efforts. Requirements Minimum of 3 years of proven track record in cyber security sales. In-depth understanding of cyber security concepts, including threat detection, vulnerability assessment, data protection, and network security. Self-motivated, driven, and results-oriented, with a passion for achieving sales targets and contributing to the company's growth. Experience with SIEM, SOAR, and security platforms. Experience with cybersecurity sales. Experience with building and managing relationships with customers and partners. Experience with staying up-to-date on the latest cybersecurity trends. Qualification : Minimum of 3 years of proven track record in cyber security sales.

About Our Team Our Security Architecture team, reporting to the CISO, plays a critical role in designing and implementing robust security solutions across all digital domains. The team works alongside Security Operations & SOC and Governance, Risk, and Compliance teams, ensuring the organization s technological infrastructure is secure and aligned with best industry practices. Under the leadership of the Security Architecture Lead, the team effectively supports our cybersecurity strategy, focusing on building a secure environment across all sectors. Role Overview The Health & Science Cybersecurity FTE will work under the direction of the Security Lead to ensure the cybersecurity resilience of our Health & Science sectors. This role will focus on implementing security measures and strategies tailored to the specific challenges of healthcare and scientific environments. Main Responsibilities Portfolio Optimisation & Functional Gaps Assess the efficacy of deployed security solutions within the health and science sectors and benchmark against leading vendor solutions. Evaluate the organization s cybersecurity solution portfolio and address identified gaps. Policies, Tech Standards & Security by Design Collaborate with IT, enterprise risk, and other teams to design and update policies and technical standards for hardware/software and applications in health and scientific settings. Work with product development teams to ensure cybersecurity practices are integrated and maintained throughout the product lifecycle in healthcare and scientific projects. Regularly review and update security policies to ensure the protection of health and scientific data throughout the acquisition and development lifecycle. Perform certification and accreditation processes for new systems in healthcare and scientific environments to ensure compliance and security readiness. About You Experience 5-7 years of professional experience (equivalent combination of experience and education is acceptable). Experience working in international environments. Proven expertise within cybersecurity teams, particularly in health and scientific environments. Track record of designing and implementing security solutions tailored to the unique challenges and regulatory requirements of health and science sectors. Soft Skills Experience working in large digital teams, understanding the connection between business and digital processes. Strong stakeholder management and communication skills, particularly with senior leadership. Problem-solving mindset and ability to take initiative. A hands-on, pragmatic attitude towards driving change. Positive, "can-do" attitude. Technical Skills Proficiency in the Microsoft tech stack and leveraging ecosystem synergies. Experience with AGILE or similar project management frameworks. Working knowledge of information security management frameworks (ISO/IEC 27001, ITIL, NIST, NISD, CISSP/CCSP, QxP, CIS20). Education Bachelor's and master's degree (preferred) in Information Technology, Computer Science, Cybersecurity, or Information Security. Languages Proficiency in English. Qualification : Bachelors and masters degree (preferred) in any of the following fields of study: Information Technology, Computer Science, Cybersecurity or Information Security

Position Overview Sanofi is seeking a Junior Cyber Technology FTE to join the Security Architecture team. Reporting to the Security Architecture Lead, the Junior Cyber Technology FTE will contribute to the security and optimization of technology environments across various business domains (excluding Health & Science and Manufacturing & Science). This role focuses on enhancing cybersecurity solutions, ensuring data loss prevention, identity & access management, and technology optimization. Main Responsibilities Portfolio Optimization & Functional Gaps Evaluate the effectiveness of deployed security solutions across various environments. Address gaps in the cybersecurity solution portfolio outside of Health & Science and Manufacturing & Science. Data Loss Prevention Design, implement, and manage data classification and loss prevention processes across the organization. Use a robust data classification/data loss prevention suite to protect sensitive information. Identity & Access Management Design and manage workflows related to identity management, including password management, SSO, two-factor authentication, biometrics, and digital signatures. Technology Implement cybersecurity solutions across various technology areas (network, cloud, endpoint, apps, and data). Design and manage threat intelligence solutions, updating rules and controls in response to emerging threats. Manage the lifecycle of cybersecurity data and systems, ensuring they are patched and upgraded in a timely manner. About You Experience 3-8 years of professional experience, with a combination of education and experience. Experience working in cybersecurity teams, specifically with portfolio optimization, data loss prevention, identity & access management, and technology. Proven track record in contributing to the design and implementation of security solutions. Soft Skills Broad experience working in large digital teams and understanding the integration of digital and business processes. Strong stakeholder management and communication skills, especially in interactions with senior leadership. Skilled problem solver with a hands-on, pragmatic attitude to driving change. Positive, "can-do" attitude. Technical Skills Proficiency in the Microsoft tech stack and leveraging ecosystem synergies. Experience with AGILE or similar project management frameworks. Working knowledge of common information security management frameworks such as ISO/IEC 27001, ITIL, NIST, NISD, CISSP/CCSP, and CIS20. Education Bachelor's and/or Master s degree in Information Technology, Computer Science, Cybersecurity, or Information Security. At Sanofi, we are united by a common goal: to make miracles happen. We believe in the power of progress, and that better outcomes, better science, and better medications can only be achieved through the collaboration of diverse individuals. If you're passionate about cybersecurity and want to be part of a global team working to make a real impact, Sanofi is the place for you. Qualification : Bachelors and masters degree (preferred) in any of the following fields of study: Information Technology, Computer Science, Cybersecurity or Information Security

Project Manager Cybersecurity Location: Noida Experience: 7 10 Years Education: Bachelor's Degree in Accounts or a related field Job Summary: We are seeking an experienced and results-driven Project Manager to lead and manage cybersecurity and IT infrastructure projects. The ideal candidate will possess strong leadership abilities, a deep understanding of IT and cybersecurity domains, and a proven track record of delivering complex projects on time and within budget. Key Responsibilities: Project Planning & Execution: Develop detailed project plans outlining scope, objectives, deliverables, timelines, and resources. Align project objectives with business goals and collaborate with key stakeholders throughout the lifecycle. Team Leadership: Assemble and manage cross-functional teams. Provide leadership, motivation, and support to ensure successful project execution. Risk & Issue Management: Identify potential project risks and implement mitigation strategies. Monitor ongoing risks and adjust plans proactively to resolve issues. Budget & Resource Management: Develop and maintain project budgets, ensuring resource optimization and cost control. Track expenses and ensure delivery within approved financial limits. Stakeholder Communication: Establish clear communication plans with stakeholders and provide regular status updates. Facilitate progress reviews, meetings, and reporting on key milestones. Vendor Management: Coordinate with external vendors to ensure timely delivery of services and solutions. Manage vendor relationships, evaluate performance, and negotiate contracts. Quality Assurance: Implement and monitor quality standards to ensure deliverables meet requirements. Follow industry best practices in cybersecurity and IT infrastructure. Change Management: Develop and execute change management strategies to support the transition to new systems and processes. Minimize disruption and facilitate smooth adoption across the organization. Compliance & Security: Ensure all projects adhere to regulatory requirements and cybersecurity standards. Address security vulnerabilities and enforce data protection measures. Documentation: Maintain accurate and up-to-date documentation, including project plans, reports, risk logs, and meeting minutes. Ensure accessibility and version control for future reference. Required Skills & Competencies: Soft Skills: Strong leadership and interpersonal skills Excellent verbal and written communication Ability to manage multiple projects under pressure Analytical mindset with a problem-solving orientation Technical/Functional Skills: 7 10 years of experience in IT project management, preferably in cybersecurity or infrastructure domains In-depth understanding of IT infrastructure (networks, servers, cloud, virtualization, storage) Proficiency in project management tools and methodologies (e.g., Agile, Waterfall, PMP, PRINCE2) Familiarity with industry cybersecurity standards and best practices Qualification : Bachelor's Degree in Accounts or a related field

Assistant General Manager Production IT Security Specialist Location: Coimbatore About the Team ZF Wind Power is a key part of the ZF Group, a global leader in automotive technology, powering the future of wind energy. Our Production IT Security team ensures robust cybersecurity measures to protect critical production environments and operations. What You Can Look Forward To Design and implement comprehensive IT security strategies tailored for production environments, focusing on access control, data protection, and system hardening. Lead security audits and vulnerability assessments, providing actionable recommendations to enhance protection. Deliver training and awareness programs for IT and operations teams to promote security best practices. Support deployment and maintenance of security tools, including antivirus, backup systems, and patch management solutions. Collaborate closely with cross-functional teams to integrate security protocols into production processes and infrastructure. Respond promptly to security incidents, conducting investigations and documenting resolutions. Stay informed about emerging cybersecurity threats and technologies to proactively improve security posture. Ensure compliance with organizational policies and industry standards related to IT security. Travel domestically and internationally (up to 50%) to support security initiatives across production sites. Your Profile Bachelor s degree in Electronics and Communication Engineering (ECE), Information Technology, Computer Science, or a related field. Minimum 4 years of experience in IT security, systems administration, or a related technical role. Familiarity with industrial control systems, production networks, and operational technology (OT). Strong knowledge of cybersecurity principles, network security, firewalls, and endpoint protection tools. Excellent analytical, problem-solving, and communication skills. Proven ability to manage multiple projects and work independently. Willingness to travel extensively as required by the role. Innovative Environment: Work at the cutting edge of technology within a culture that encourages creativity and continuous learning. Diverse & Inclusive Culture: Thrive in an environment that values diversity, equity, and inclusion, promoting collaboration and mutual respect. Career Development: Access extensive training and clear career advancement opportunities. Global Presence: Engage with international teams and projects as part of a leading global automotive supplier. Sustainability Focus: Contribute to eco-friendly initiatives and a commitment to reducing environmental impact. Employee Well-being: Benefit from comprehensive health programs, flexible work arrangements, and a supportive workplace culture. Join Us Become a key player in securing the future of renewable energy production with ZF Wind Power. Apply now for the Assistant General Manager Production IT Security Specialist role. Our Commitment to Diversity, Equity & Inclusion (DEI) At ZF, we foster a culture of inclusion where diversity is celebrated and barriers are removed so all employees can reach their full potential. This commitment shapes how we operate and innovate as we advance the future of mobility. Qualification : Bachelors degree in Electronics and Communication Engineering (ECE), Information Technology, Computer Science, or a related field

Cybersecurity & Automation Engineer Location: Chennai, India Join Schneider Electric and Shape the Future of Industrial Cybersecurity! At Schneider Electric, we are committed to driving digital transformation through cutting-edge automation and cybersecurity solutions. We are seeking a highly skilled and experienced professional to design, implement, and secure industrial automation and cybersecurity systems. About the Role As a Cybersecurity & Automation Engineer, you will be responsible for: Designing and implementing automation systems, safety systems, and network interfaces. Executing cybersecurity and digital transformation projects. Ensuring secure network configurations and hardening industrial systems against cyber threats. Collaborating with OEMs, vendors, supply chain, and customers for seamless execution. Key Responsibilities 1. System Design & Implementation Develop and deploy automation, safety, and network solutions. Implement and secure Active Directory, EDR, WSUS, RADIUS, SIEM, IDS, Firewalls, and Backup Solutions. Configure and maintain AWS and Azure cloud security. 2. Cybersecurity & Network Security Monitor network traffic for suspicious activity and implement remediation measures. Ensure compliance with industry standards (NIST, ISO 27001, CIS, PCI-DSS, MITRE, ISA/IEC 62443). Conduct risk assessments and penetration testing to strengthen security. 3. Project Coordination & Execution Manage project scope, planning, and scheduling. Prepare engineering and construction documents. Act as a primary point of contact between OEMs, vendors, and internal teams. 4. Technical Leadership & Compliance Stay updated on the latest cybersecurity trends and threats. Implement best practices aligned with CISSP, CISA, CISM, GICSP, ISA/IEC 62443 certifications. Ensure regulatory compliance in industrial cybersecurity environments. Professional Attributes Strong analytical and problem-solving skills. Ability to communicate complex technical concepts to non-technical stakeholders. Experience in leading and motivating teams to achieve project success. Ability to work under pressure and meet tight deadlines. Qualifications & Experience Bachelor s Degree in Engineering Electrical & Electronics, Electronics & Communication, Instrumentation, Computer Science, or Information Technology. 8-10 years of experience in industrial automation, network security, and cybersecurity. Relevant certifications: CISSP, CISA, CISM, GICSP, ISA/IEC 62443, CCNA, CCNP, FCA Cybersecurity. Global Industry Leader Be part of a company driving the future of industrial cybersecurity. Career Growth Expand your expertise with world-class training and development. Innovative & Impactful Work Secure critical infrastructure and transform industries. Collaborative Work Culture Work with top experts and cutting-edge technologies. If you are passionate about cybersecurity, automation, and digital transformation, this is your opportunity to be at the forefront of industrial innovation! Qualification : Bachelors Degree in Engineering Electrical & Electronics, Electronics & Communication, Instrumentation, Computer Science, or Information Technology.

Position: Information Security Manager Location: Jaipur Job Type: Full-Time Qualifications: Any Graduation (BCA, MCA, B.Tech preferred) 3 to 7 years of relevant experience in information security or cybersecurity roles Reports To: Head of Engineering Business Unit: IT About CIMET CIMET is a leading comparison software provider, offering end-to-end online comparison and signup solutions for energy, telecommunications, credit cards, and other financial products in both B2B and B2C markets. Serving over 40 utilities and financial service providers, with 200+ partners, CIMET stands out with its fully integrated platform in a crowded Australian market. In March 2022, CIMET partnered with iSelect, which acquired a 49% stake, enabling further expansion into new financial products such as loans, insurance, and more. With a growing global team of over 200 members across Australia, India, and the Philippines, CIMET aims to double its workforce in the next two years. Role Purpose We are seeking an experienced Information Security Manager to lead the design and implementation of ISO 27001 compliance, cybersecurity strategies, and risk management. This role will focus on building strong security policies, managing risks, and ensuring adherence to regulatory standards including SOC2, GDPR, and NIST. Key Responsibilities ISO 27001 Implementation & Compliance Develop, implement, and maintain an Information Security Management System (ISMS) aligned with ISO 27001. Conduct gap analyses, risk assessments, and audits to ensure ongoing compliance. Establish and enforce information security policies and controls to protect data confidentiality and integrity. Lead ISO 27001 certification and continuous improvement efforts. Drive security awareness training programs organization-wide. Cybersecurity Strategy & Risk Management Create and implement strategies to mitigate cybersecurity threats and vulnerabilities. Conduct penetration testing, vulnerability assessments, and security audits regularly. Implement Zero Trust architecture and robust access control mechanisms. Monitor threat intelligence and manage security incidents with timely mitigation strategies. Ensure cloud security across AWS, Azure, and GCP with strong IAM policies and encryption. Develop and manage a Security Incident Response Plan (SIRP). Regulatory Compliance & Governance Maintain compliance with ISO 27001, SOC2, GDPR, NIST, PCI-DSS, and other frameworks. Collaborate with internal teams and external auditors to meet regulatory requirements. Create and maintain security dashboards, metrics, and reports for leadership. Security Operations & Monitoring Oversee SIEM solutions (e.g., Splunk, ELK, QRadar) for real-time threat detection. Manage firewalls, IDS/IPS, endpoint protection, and other security tools. Develop incident response, disaster recovery, and business continuity plans. Ensure data protection through encryption and secure backup strategies. Required Skills & Qualifications Minimum 5 years of experience in information security, cybersecurity, or compliance roles. Proven expertise in ISO 27001 implementation, audits, and certification processes. Strong understanding of cybersecurity frameworks including SOC2, NIST, GDPR, and PCI-DSS. Experience with SIEM tools (Splunk, ELK, QRadar, or similar). In-depth knowledge of firewalls, IDS/IPS, endpoint security, IAM, and network encryption. Relevant certifications (CISM, CISSP, CISA, CEH, ISO 27001 Lead Auditor/Implementer) are highly preferred. Excellent problem-solving, communication, and stakeholder management skills. Professional Attributes Strong interpersonal skills and effective team player across multi-location teams. Ability to prioritize tasks, multitask efficiently, and perform well under pressure. Self-starter capable of working independently and resolving complex issues. Proficient English communication skills. Education Preferred technical degrees: B.Tech, B.E., BCA, MCA Be part of a fast-growing, innovative product company. Work with a talented, driven team focused on delivering high-quality software solutions. Competitive compensation and benefits package. Qualification : Any Graduation (BCA, MCA, B.Tech preferred)

Director Customer Success & Support Location: Bangalore | Employment Type: Full-Time | Experience: 15+ Years About SecPod SecPod is a leading cybersecurity technology company dedicated to preventing cyberattacks through proactive security. Our core offering, the Saner Platform, helps organizations establish a strong security posture through preventive, automated, and intelligent cybersecurity solutions. Role Summary The Director of Customer Success & Support will own the post-sales customer journey, including onboarding, technical adoption, value realization, and retention. This role requires a technically strong leader with deep experience in cybersecurity or enterprise security SaaS products to lead CSMs, Onboarding Specialists, and Support Engineers. Key Responsibilities Customer Onboarding & Time-to-Value Lead onboarding programs for both Cloud/SaaS and On-Prem deployments. Standardize deployment and configuration procedures for rapid time-to-value. Collaborate with Product and Engineering to enhance the user onboarding experience. Technical Support & Escalation Management Lead Saner Platform Support operations and own critical KPIs: FRT, MTTR, CSAT, and backlog. Oversee Root-Cause Analysis (RCA) and Corrective/Preventive Actions (CAPA). Manage 24x7 support coverage and track feature requests and bugs with Product Management. Customer Success & Value Realization Own customer retention, renewal, and expansion outcomes. Develop success playbooks and adoption frameworks aligned with client security objectives. Conduct Executive Business Reviews (EBRs) and implement proactive churn recovery strategies. Team Leadership Scale and mentor a high-performance organization focused on customer empathy and accountability. Drive continuous upskilling in cybersecurity and SecPod product architecture. Required Experience & Skills Experience: 15+ years in Customer Success or Technical Support for cybersecurity/enterprise SaaS. Technical Proficiency: Strong knowledge of IT infrastructure, endpoint security, and Linux/Unix/Windows/Mac systems. Systems Knowledge: Experience with Zendesk, HubSpot, and Salesforce. Bonus Skills: Scripting (PowerShell/Python) and cybersecurity certifications. Education: BE / MCA or equivalent technical degree. Qualification : BE / MCA or equivalent technical degree

Security Operations Engineer Location: Bangalore About Us FalconX is a pioneering team of operators, investors, and builders committed to transforming institutional access to the digital asset markets. By bridging traditional finance with cutting-edge technology, we address the industry's most complex challenges. We offer a comprehensive solution for all digital asset strategies from startup to scale enabling our clients to navigate the ever-evolving cryptocurrency landscape with confidence. We are seeking an experienced Security Operations Engineer to help secure FalconX s infrastructure and protect our clients digital assets. As a part of our security team, you will monitor, detect, and respond to cyber threats across both on-premise and cloud environments, ensuring the integrity and safety of our systems and data. Key Responsibilities Security Monitoring & Incident Response: Monitor and respond to security incidents across both on-premise and cloud environments, ensuring timely detection and remediation of potential threats. Threat Detection & Analysis: Analyze security alerts from various security tools to identify, investigate, and mitigate security risks. Conduct in-depth forensic investigations to identify trends, attack techniques, and vulnerabilities. Proactive Threat Hunting: Conduct proactive threat hunting across endpoints, networks, and cloud environments, looking for sophisticated and emerging threats that may not yet be detected by traditional security measures. Forensics & Incident Investigation: Investigate and analyze security incidents to identify the root cause. Provide actionable recommendations for improving security posture and preventing future incidents. Detection Engineering: Develop and refine threat detection methodologies and rules (e.g., Yara, Sigma, SQL-based rules, network protocols) to enhance security monitoring capabilities. Utilize frameworks like MITRE ATT&CK and the Cyber Kill Chain to guide threat hunting and analysis. Automation & Scripting: Leverage scripting languages (Python, PowerShell, or Bash) to automate threat detection, analysis, and response processes, improving overall efficiency and effectiveness. Threat Intelligence & Trend Analysis: Stay informed about emerging threats, vulnerabilities, and attack trends to continuously improve detection strategies and enhance the response to new security challenges. Qualifications Education & Experience Education: Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or a related field (or equivalent experience). Experience: Minimum of 3 years in a security operations, threat hunting, or similar cybersecurity role. Security Expertise Strong experience working with security tools and log data (Cloud, EDR, Network, etc.) for detection and response. Deep understanding of network security, packet analysis, and log correlation. Proficiency in advanced threat detection methodologies and threat intelligence, with a strong grasp of attacker tactics, techniques, and procedures (TTPs), especially using frameworks like MITRE ATT&CK. Technical Skills Proficiency in scripting and automation (Python, PowerShell, Bash). Experience with detection engineering and developing custom detection rules (e.g., Yara, Sigma, SQL-based, Network). Familiarity with endpoint security, identity management, vulnerability management, cloud security, and incident response. Soft Skills Excellent analytical and problem-solving skills with a keen attention to detail. Strong communication skills, with the ability to work effectively in a collaborative, fast-paced environment. Be part of a rapidly growing company at the cutting edge of finance and technology. A dynamic, fast-paced work environment where your expertise will directly impact business success. Competitive salary and benefits package. Opportunities for professional growth in a highly innovative industry. Qualification : Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or a related field (or equivalent experience)

Cyber Security Analyst Bangalore, India Location: Bangalore (Bengaluru) Experience: 4 to 12 Years Industry: IT Security / Cybersecurity Job Summary: We are seeking a highly skilled Cyber Security Analyst with advanced knowledge in cybersecurity principles, risk assessment, and threat prevention. The ideal candidate will have hands-on experience with security tools, network defense, vulnerability assessments, and malware analysis to safeguard our organization s digital assets. Key Responsibilities: Analyze and mitigate cyber and IT security risks using advanced techniques and best practices Conduct vulnerability assessments and penetration testing across networks, platforms, and applications Utilize scripting and programming languages such as Python, PowerShell, Perl, HTML, and JavaScript for automation and security analysis Monitor network security devices including firewalls, proxies, NIDS/NIPS, and respond to security incidents Perform dynamic and static malware analysis and memory forensics to identify and counter threats Conduct reverse engineering of malware and apply countermeasures based on adversary tactics and protocols Apply in-depth knowledge of network protocols, network security monitoring, and incident response Ensure compliance with security standards and frameworks Collaborate with cross-functional teams to implement security improvements and ensure robust defense mechanisms Required Skills & Qualifications: Minimum 4+ years of professional experience in cybersecurity or related IT security roles Advanced understanding of cyber threats, risk management, and prevention techniques Proficiency in security system analysis, network security, and vulnerability assessment tools Experience with malware analysis, penetration testing, and reverse engineering Strong programming/scripting skills in Python, PowerShell, Perl, or similar languages In-depth knowledge of security standards, protocols, and industry best practices Hands-on experience with network security monitoring and defense technologies Preferred Certifications: Technical cybersecurity certifications from recognized bodies such as SANS, ISACA (CISA, CISM), (ISC) (CISSP), CompTIA Security+, Cisco (CCNA Security), CERT, or equivalent Work in a challenging role protecting critical digital infrastructure Collaborate with a talented cybersecurity team to combat evolving threats Access to continuous learning, professional development, and certification opportunities

Architect - Cyber Security | Bengaluru, India Location: Bangalore (Bengaluru) Experience: 12 to 20 Years Industry: IT Security / Cybersecurity Architecture Job Summary: We are looking for a seasoned Cyber Security Architect with over 12 years of experience designing and managing security architectures across multiple industries. The ideal candidate will bring strong expertise in secure design principles, SSDLC implementation, and cloud security especially within Azure environments. Key Responsibilities: Lead the development and management of enterprise-wide security architectures for global, multinational organizations Participate in Security Architecture Review Boards and drive secure coding practices along with Software Security Development Life Cycle (SSDLC) implementation Develop and enforce secure design principles and security standards across platforms Create and maintain current and future state architecture diagrams, supporting the technical roadmap with a comprehensive understanding of the technology market Deliver security solution architectures aligned with the enterprise architecture framework Provide expert guidance on securing multi-tenant cloud environments, with a focus on Microsoft Azure Collaborate with cross-functional teams to align security strategies with business goals and compliance requirements Required Skills & Qualifications: Minimum 12+ years of experience in security architecture across at least two different industries, preferably including cloud service providers Proven track record with security architecture development and governance in large-scale multinational companies Experience with secure coding, SSDLC, and security architecture review processes Strong proficiency in cloud security architecture, especially Azure multi-tenant environments Bachelor s or Master s degree in Information Security, Computer Science, or related field Must hold CISSP certification (Certified Information Systems Security Professional) Experience with architecture certification such as CISSP-ISSAP is highly preferred Additional certifications or memberships in SANS, ISACA, or similar cybersecurity organizations are a plus Azure Architecture or Azure Security certifications highly desirable Lead cybersecurity architecture in a global, dynamic enterprise environment Work with cutting-edge cloud technologies and secure multi-cloud ecosystems Grow professionally with access to industry-leading certifications and training Influence enterprise security strategy at the highest level Qualification : Bachelors or Masters degree in Information Security, Computer Science, or related field

Technical Consultant - Security Intel & Operations Consulting Services Location: Bangalore, Karnataka, India Job Type: Full-Time Experience Level: Senior Introduction: At IBM Consulting, we believe that work is more than just a job it's a calling. In the role of Technical Consultant - Security Intel & Operations, you will be part of our Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to both public and private sector clients across the globe. Our team helps clients to innovate, adopt new technologies, and improve their security posture. Your Role and Responsibilities: As a Senior SOC Analyst working within the 24/7 Cyber Fusion Center (CFC), your role will involve the proactive monitoring, triaging, analyzing, and escalating incidents in client environments. You will be tasked with utilizing various cyber operations tools and technologies to analyze data, detect security threats, and mitigate risks. Your expertise will contribute to maintaining the security integrity of client systems and ensuring efficient incident response. Key Responsibilities: Incident Monitoring & Analysis: Monitor and analyze security events using various cybersecurity tools like SIEM, IDS/IPS, Firewalls, network traffic logs, cloud platforms, and SOAR solutions to detect potential threats and mitigate risks. Perform event correlation using multiple data sources to understand the nature of security incidents and determine their impact on client environments. Threat Detection & Mitigation: Analyze alerts to identify active threats, perform root cause analysis, and apply appropriate mitigation techniques for both structured and unstructured environments. Evaluate security incidents across AWS and Azure environments, analyzing system, network, and email security events. Proactive Cybersecurity Measures: Conduct root cause analysis of security events and recommend actions to address vulnerabilities. Contribute to the development and constant improvement of SOC runbooks and playbooks to optimize security operations. Collaboration & Reporting: Work closely with cross-functional teams to escalate critical incidents and provide daily summary reports on activities relevant to cyber operations. Lead discussions on incident trends, perform cyber operations trend analysis, and report on findings to ensure continuous security enhancement. Continuous Improvement: Recommend improvements to automations, alert fidelity, and security controls to improve security efficacy and response time. Engage in team meetings, calls, and chats, contributing technical insights to enhance security strategies and tactics. Required Education and Experience: Education: Bachelor s Degree in Computer Science, Information Technology, Cybersecurity, or related fields. A Master s Degree is preferred but not required. Experience: Extensive experience working as a SOC Analyst or similar cybersecurity roles, especially in a 24/7 security operations center environment. Proficient in event analysis, log analysis, and network event management. Hands-on experience with cloud environments such as AWS and Azure, with a focus on cybersecurity threats and mitigations. Solid understanding of TCP/IP network security, modern attack techniques, exploitation methods, and operating system security. Preferred Technical and Professional Experience: Security Tools & Platforms: Experience with CyberArk, Azure SSO, and other enterprise security technologies. Knowledge of enterprise web technologies and cutting-edge security infrastructures. Familiarity with security automation tools and best practices for improving alert fidelity and security controls. Advanced Event & Threat Analysis: Proven ability to perform high-quality triage and in-depth analysis of security alerts. Experience in documenting incidents and escalating critical issues with appropriate cyber operations reports. Communication & Collaboration: Strong verbal and written communication skills, with the ability to convey complex security concepts to both technical and non-technical stakeholders. Ability to actively contribute to team discussions, runbook creation, and security playbook updates. Global Impact: Join a globally recognized team working at the forefront of cybersecurity, helping to shape the future of digital security. Career Development: IBM offers a strong focus on professional growth, offering learning opportunities, certifications, and exposure to the latest security technologies. Collaborative Culture: Be part of a collaborative and dynamic team, working together to tackle the most pressing security challenges faced by businesses around the world. If you are ready to contribute to the security and resilience of leading global organizations, we invite you to apply and be a part of our forward-thinking security team at IBM Consulting. Qualification : Bachelors Degree in Computer Science, Information Technology, Cybersecurity, or related fields.

Location: Bengaluru, India Role: Cybersecurity Analyst Company: Wipro Limited In a world where data is power, protecting that data is a mission, not just a job. As a Cybersecurity Analyst at Wipro, you ll be the guardian of sensitive information, spotting threats before they strike and building a resilient security posture for the organization. What You ll Do 1 Keep Customers Safe Deliver customer-centric cybersecurity, ensuring systems are fortified and risks are minimized. Monitor logs, security events, and access patterns to detect unusual, unauthorized, or illegal activity. Safeguard log sources, security configurations, and access controls. 2 Hunt, Analyze & Respond Track, analyze, and respond to security incidents escalated by L1 teams (24x7 rotational shifts). Perform log reviews and forensic analysis to understand unauthorized access or breaches. Use advanced analytics tools to identify emerging threat patterns. Conduct detailed root cause analysis and recommend specific, actionable improvements. 3 Be the Incident Commander Lead incident response efforts, coordinating with internal teams and customers for swift resolution. Plan and refine disaster recovery strategies for potential breaches. Create incident reports, dashboards, and analysis summaries to share insights and learnings. 4 Collaborate & Educate Work closely with internal technical leads, practice teams, and external customers to manage security concerns. Assist with internal and external audits, maintaining the information security risk register. Deliver cybersecurity awareness training for colleagues, turning every employee into a security ally. Provide hands-on advice and guidance on handling malicious emails, phishing attempts, and suspicious activity. Key Relationships Stakeholder Why You ll Work Together Internal Tech & Project Leads Regular updates, security reporting, coordination Security Intelligence Team For threat intelligence sharing and practice alignment Customers Direct support during incidents, ensuring transparency & fast resolutions What You Need to Succeed Technical Mastery Deep knowledge of Network Security devices, Firewalls, Endpoints, SIEM, Application Security, IDS/IPS, Vulnerability Assessments & Penetration Testing (VA/PT). Process Excellence Solid understanding of standards, processes, and automation tools to improve consistency and reduce risk. Communication & Collaboration Clear, effective communication skills you ll be the go-to person for explaining security risks to both techies and non-techies. How Your Success Will Be Measured Performance Area Measure Customer Focus Fast, effective resolution of security incidents for internal & external users Process Adherence 90-95% SLA compliance for response & resolution times Key Competencies Effective Communication Collaborative Working Execution Excellence Analytical Thinking & Problem Solving Reinvent Cybersecurity With Wipro This isn t just a job it s your chance to reinvent how organizations protect themselves in a rapidly evolving threat landscape. Join Wipro. Own the mission. Protect the future. Applications from people with disabilities are explicitly welcome.

Position Responsibilities: 1. Risk and Threat Assessments: Conduct comprehensive risk and threat assessments for L3 Autonomous Driving (AD) systems. Perform analyses like TARA (Threat Analysis and Risk Assessment) and MORA (Misuse-Oriented Risk Analysis). 2. Security Design and Development: Redesign modules focusing on cybersecurity. Develop and implement security features, including SecOC (Secure Onboard Communication) and CSM (Cybersecurity Management). Drive compliance with cybersecurity regulations and standards. 3. System and Requirements Architecture: Analyze and define security requirements for AD L3 systems. Collaborate with E/E system architects for security improvements. Develop and refine business, system, and architecture requirements. 4. Support and Coordination: Assist with the development of ECU software for L3 autonomous driving. Provide integration support and troubleshooting for ECUs. Coordinate internal and external assessments, including penetration tests and security evaluations. 5. Cybersecurity Analysis and Implementation: Develop security concepts and conduct analyses like FTA (Fault Tree Analysis) and FMEA (Failure Modes and Effects Analysis). Ensure adherence to regulations such as ISO 21434, UNECE R155, and UNECE R156. Required Skills and Competencies: Essential Skills: Strong expertise in automotive cybersecurity and relevant regulations (ISO 21434, UNECE R155/R156). Knowledge of L3 Autonomous Driving (AD) and Advanced Driver Assistance Systems (ADAS). Hands-on experience with Automotive ECUs, secure bootloaders, and gateway modules. Proficiency in C/C++ programming and working knowledge of AUTOSAR and its configuration tools. Familiarity with cybersecurity analysis tools like Medini or equivalent. Expertise in in-vehicle networks (e.g., CAN Protocol, UDS Protocol) and V2X technologies. Understanding of cybersecurity best practices, secure development requirements, and IT security standards. Experience with threat management models, firewalls, and embedded software components. Knowledge of security mechanisms, protocols, cryptography, and authentication systems. Preferred Skills: Strong background in ADAS and autonomous driving technologies. Experience in intrusion detection, incident response, and computer forensics. Familiarity with requirements management tools (e.g., DOORS, codeBeamer, JAMA). Hands-on experience in product development lifecycle and automotive cybersecurity. Educational Qualifications and Experience: Essential: Bachelor s or Master s degree in Information Security, Computer Science, Electrical Engineering, or related fields. Minimum of 4+ years of relevant experience in the automotive industry (AD/ADAS or autonomous driving). Preferred: Expertise in cybersecurity standards, analysis, and threat management tools. Key Competencies and Tools: Cybersecurity Standards: ISO 21434, UNECE R155/R156. Risk Assessment Techniques: TARA, MORA. Analysis Tools: Medini, FTA, FMEA. Software Tools: AUTOSAR, SAP, C/C++ programming, Requirements Management Tools (DOORS, JAMA). Protocols and Technologies: CAN, UDS, V2X. Qualification : Bachelors or Masters degree in Information Security, Computer Science, Electrical Engineering, or related fields.

The Principal Threat Research Engineer will identify, analyze, and mitigate evolving cyber threats by creating and maintaining effective threat detection signatures. This role requires deep expertise in understanding modern cyber threats, malware behavior, and signature writing for advanced threat detection technologies. You will work closely with cross-functional teams, such as threat intelligence, incident response, and security product development, to enhance the organization s defense capabilities and provide strategic insight into the threat landscape. Key Responsibilities: Signature Writing & Development: i) Design and develop accurate, high-quality signatures and detection rules for threat detection systems (IDS/IPS, AV, EDR). ii) Improve and update detection logic to adapt to the latest threats, exploits, and attack vectors. iii) Optimize detection signatures to minimize false positives and maximize detection efficiency across various security platforms. Threat Research & Analysis: i) Lead in-depth research into emerging cyber threats, malware, APT groups, and TTPs (Tactics, Techniques, and Procedures). ii) Analyze attack patterns, behavior, and malicious code to identify new detection opportunities. iii) Track and understand evolving threat landscapes, including new vulnerabilities, exploits, and attack campaigns. Collaborative Threat Intelligence: i) Collaborate with global threat intelligence teams to share threat research findings and develop a comprehensive understanding of adversarial behavior. ii) Maintain relationships with external threat-sharing communities and organizations to stay up-to-date on the latest threat information. iii) Support the security team in responding to active threats, providing detection strategies and remediation guidance. Detection Engineering & Optimization: i) Work closely with the detection engineering team to integrate custom and third-party signatures into existing detection platforms (SIEM, IDS/IPS, EDR). ii) Identify gaps in current detection methodologies and implement improved detection capabilities for advanced threats, such as zero-day exploits, fileless malware, and APT campaigns. iii) Conduct performance testing and tuning of signatures to ensure system stability and effectiveness under various network environments. Thought Leadership & Knowledge Sharing: i) Act as a subject matter expert on threat detection, signature development, and malware analysis for internal and external stakeholders. ii) Lead and mentor junior threat researchers and engineers by providing guidance, training, and technical expertise. iii) Create research reports, blogs, whitepapers, and presentations to communicate key research findings and trends to technical and non-technical audiences. Required Qualifications: Bachelor s or Master s degree in Computer Science, Cybersecurity, Information Security, or a related field. 8+ years of experience in cybersecurity, with a focus on threat research, signature development, or malware analysis. Proven experience in writing and optimizing signatures for IDS/IPS, antivirus, and endpoint detection and response (EDR) solutions. Deep knowledge of cyber threats, including malware, ransomware, phishing, and advanced persistent threats (APTs). Strong understanding of network protocols, system internals (Windows, Linux), and attack techniques such as fileless malware, obfuscation, and evasion. Proficiency with malware analysis tools (e.g., IDA Pro, Ghidra), network analysis tools (e.g., Wireshark, Zeek), and sandbox environments. Experience with signature formats such as YARA, Snort, Suricata, and regular expression-based detection logic. Familiarity with MITRE ATT&CK framework and how it maps to threat detection and signature development. Strong problem-solving and analytical skills, with an ability to think critically about threat detection and mitigation strategies. Excellent verbal and written communication skills, with the ability to convey complex threat intelligence and detection strategies to a diverse audience. Ability to work collaboratively across teams and mentor junior team members. Preferred Qualifications: Relevant cybersecurity certifications such as CISSP, GIAC, OSCP, or GREM. Expertise in scripting and automation (Python, PowerShell, Bash) to automate threat research and signature writing processes. Experience with cloud-based threat detection and response (e.g., AWS GuardDuty, Azure Sentinel). Familiarity with advanced hunting techniques, including threat hunting using logs, endpoint data, and network data. Employee Value Proposition (EVP): At Aryaka, we offer a dynamic and innovative work environment where you will have the opportunity to make a significant impact in the network security industry. Our commitment to cutting-edge technology and customer satisfaction provides a platform for continuous learning and professional growth. Qualification : Bachelors or Masters degree in Computer Science, Cybersecurity, Information Security, or a related field.

Job Title: Assistant Manager / Deputy Manager IT Security Location: Mumbai Education: Graduate / Post-Graduate Experience: 4 10 years in IT & IT Security (minimum 2 years in a relevant security role) Role Overview We are seeking a driven and technically skilled Assistant Manager / Deputy Manager IT Security to join our cybersecurity team in Mumbai. This role focuses on Vulnerability Management, Penetration Testing, and Security Assessments across infrastructure and applications. You ll play a key role in identifying security risks, conducting security testing, and ensuring the overall resilience of our systems against evolving cyber threats. Key Responsibilities Perform Vulnerability Assessments and Penetration Testing (VAPT) on network infrastructure, web and mobile applications, and thick-client applications. Conduct configuration reviews for operating systems (Linux, UNIX, Windows) and databases, as well as security devices such as firewalls, routers, and switches. Perform manual and automated web application testing. Conduct source code reviews using both automated tools and manual techniques. Prepare comprehensive technical reports, including risk ratings and mitigation strategies. Ensure timely delivery of status updates, findings, and final reports to stakeholders. Collaborate with development and production teams for false-positive elimination. Stay updated with the latest threats, vulnerabilities, attack vectors, and exploits. Create and share threat intelligence reports on emerging security threats. Conduct cyberattack simulations and Red Team exercises to assess organizational preparedness. Support the design and evaluation of security architectures for infrastructure and applications. Required Skills & Experience Technical Experience (minimum 2 years in the below areas): Vulnerability Assessment and Penetration Testing (VAPT) Application Security Testing (Web, Mobile, APIs, Thick Clients) Patch Management and System Hardening Network Security Architecture Review Cybersecurity assessments and Red Teaming Security architecture design and review Hands-on experience with security tools such as: Nessus, Acunetix, IBM AppScan, nmap, Burp Suite, etc. Strong knowledge of Linux / UNIX systems (e.g., IBM AIX, Sun Solaris, HP UX) Familiarity with Active Directory and identity/access management Solid understanding of security frameworks and compliance requirements Experience preparing professional-grade PowerPoint presentations for technical/non-technical stakeholders Core Competencies Analytical Thinking: Ability to break down complex issues into actionable insights. Problem Solving: Strong troubleshooting skills in a dynamic IT security environment. Communication: Excellent written and verbal skills; capable of conveying complex security topics to different audiences. Collaboration: Proven ability to work across departments to deliver cohesive security solutions. Attention to Detail: High standard of accuracy in testing, documentation, and reporting. Work on cutting-edge security assessments across diverse platforms. Collaborate with a highly skilled team of cybersecurity professionals. Engage in Red Team operations and real-world attack simulations. Stay ahead with continuous learning in the ever-evolving threat landscape. Be a key player in strengthening the organization's overall security posture. Qualification : Graduate / Post-Graduate

Position Title: Director Customer Services Location: Pune Experience: 12+ years Education: Bachelor's Degree / MBA (Preferably in IT or Business Strategy) Company: Accops Systems Pvt. Ltd. Accops empowers organizations with secure and seamless remote access, workspace virtualization, and Zero Trust-based IT infrastructure solutions. Role Overview: Accops is looking for a dynamic and strategic Director Customer Services to lead enterprise customer success initiatives. This role is pivotal in driving customer satisfaction, retention, and long-term value realization by aligning Accops' solutions with strategic customer goals. The ideal candidate will have deep experience in customer success, IT infrastructure, cybersecurity, or virtualization technologies, with a proven ability to engage C-level stakeholders and deliver measurable business outcomes. Key Responsibilities: Act as a strategic advisor to enterprise customers, identifying and aligning business use cases with Accops solutions across verticals like BFSI, Government, Healthcare, Manufacturing, and more Drive post-sales value delivery by tracking business KPIs and proactively engaging with customers to ensure alignment with success metrics Lead and deliver data-driven QBRs (Quarterly Business Reviews) to highlight ROI, ensure solution adoption, and identify upsell/cross-sell opportunities Guide customers through technical enablement, architecture discussions, roadmap alignment, and value realization Collaborate cross-functionally with Product, Sales, Professional Services, and Engineering teams to ensure customer needs and feedback influence product direction Own strategic customer portfolios, acting as the single point of contact for senior stakeholders Develop and deliver business cases, solution roadmaps, and tailored customer success plans Champion customer advocacy by identifying opportunities for case studies, testimonials, and speaking engagements Maintain accurate records of customer interactions, engagement milestones, feedback, and business impact Technical Skills & Requirements: 12+ years of experience in Customer Success, Strategic Account Management, or Solution Consulting in the tech domain Demonstrated success in aligning complex IT solutions with tangible business outcomes Strong presence and credibility to engage and influence C-level executives Deep understanding of digital transformation trends, enterprise IT challenges, and industry-specific requirements Strong grasp of technologies in VDI, Cybersecurity, Zero Trust Security, or IT Infrastructure Analytical mindset with the ability to interpret usage data and transform insights into strategic actions Preferred Qualifications: Background in technologies such as Accops, Citrix, VMware, Omnissa, or other Secure Access/VDI solutions Experience managing large enterprise accounts or strategic portfolios as an individual contributor MBA or equivalent experience in business strategy or IT management is a plus Soft Skills & Behavioral Competencies: Excellent verbal and written communication skills Strong solution design and articulation abilities Proactive and self-driven with a customer-first approach Accountable, with a high level of ownership and responsibility Analytical and logically sound with strong problem-solving skills Flexible, multi-tasker, and quick learner in a dynamic environment Team player with collaborative leadership qualities Qualification : Bachelor's Degree / MBA (Preferably in IT or Business Strategy)