D365 Customer Engagement CE Jobs in Ahmedabad

Job Title: Cluster Head Business Banking Location: Ahmedabad Business Unit: Retail Banking Function: Business Banking Category: Others Job Purpose We are seeking a seasoned and dynamic Cluster Head Business Banking to lead and scale the Business Banking vertical across multiple branches. The role focuses on strategizing, managing operations, and optimizing resources to achieve business growth and expansion targets. The ideal candidate will drive customer acquisition, deepen existing relationships, and enhance product penetration through a customer-centric, tech-enabled, and operationally efficient approach. This role is also responsible for fostering key local partnerships, strengthening internal teams, and building a high-performance culture aligned with the bank s values. Key Responsibilities Business Strategy & Execution Drive growth in Business Banking by developing and implementing strategic plans across the assigned cluster. Understand market dynamics and competitive landscape to provide insights and feedback to product teams. Lead the development and execution of sales and service strategies to meet acquisition and portfolio growth targets. Team & Branch Leadership Manage a team of Branch Managers to ensure effective execution of business objectives. Coach, mentor, and guide branch teams to deliver best-in-class customer experiences and drive revenue generation. Lead recruitment, training, and performance management of on-roll and off-roll staff to ensure high-performing talent across levels. Customer & Partner Relationship Management Cultivate strong relationships with individual and corporate clients to become their preferred financial partner. Engage with key local dealers and business influencers to increase market share. Promote cross-selling of banking products by establishing a strong business network. Operational Excellence Ensure cost-efficient operations while leveraging technology and automation to streamline services. Evaluate and implement new initiatives to improve customer experience, operational efficiency, and product delivery. Monitor compliance with regulatory requirements and uphold high ethical and governance standards. Cross-Functional Collaboration Work closely with product, operations, and other internal teams to ensure aligned and efficient service delivery. Share best practices and competitive intelligence with other clusters and central teams. Leadership & Culture Building Instill a culture of customer centricity, innovation, digital adoption, and compliance. Foster employee engagement, motivation, and retention to build a strong, results-driven team. Champion community development and livelihood advancement initiatives within the cluster. Managerial & Leadership Responsibilities Mentor senior leaders and managers to uphold the bank s core values. Drive digital transformation within the branch network to meet customer needs. Attract and retain top talent to support rapid growth. Ensure high levels of employee satisfaction through consistent communication, coaching, and career development. Qualifications & Experience Education: Graduate in any discipline (mandatory) Postgraduate degree (preferred) Experience: Minimum 12+ years of relevant experience in Business Banking or related functions within the banking or financial services industry. Qualification : Graduate in any discipline (mandatory)

Microsoft Pre-Sales / Solution Architect Full-Time | Ahmedabad, Gujarat (On-Site) Location: Ahmedabad, Gujarat (Work from Office) Employment Type: Full-Time Experience Required: 1 to 7 years Qualification: Bachelor s degree in Information Technology, Computer Science, or related field Salary: Commensurate with experience and skills Notice Period: Immediate joiners preferred Job Overview We are seeking a dynamic and technically proficient Microsoft Pre-Sales / Solution Architect to join our team in Ahmedabad. This role combines deep expertise in Microsoft technologies with strong business acumen to drive the pre-sales process, engage with clients, and design customized IT solutions. The ideal candidate will play a critical role in bridging the gap between technical teams and client-facing functions, ensuring the successful positioning of our Microsoft-based services and solutions. Key Responsibilities Develop innovative and scalable solutions using the Microsoft technology stack to address client requirements. Lead the creation and delivery of Proof of Concepts (POCs), product demos, and solution walkthroughs. Collaborate closely with the sales team during the pre-sales lifecycle to understand client pain points and offer tailored solutions. Engage directly with clients to present solutions, address technical queries, and ensure alignment with their business goals. Work with internal technical teams to develop detailed proposals, solution architecture, statements of work (SoWs), and project estimations. Stay up to date on Microsoft product releases, feature updates, and evolving technologies across cloud, collaboration, and security portfolios. Package and enhance existing in-house IPs/solutions and develop reusable solution components. Conduct technical workshops and knowledge transfer sessions for clients and internal stakeholders. Coordinate with the Microsoft team on joint go-to-market efforts and pre-sales initiatives. Technical Skills and Product Knowledge Strong understanding of Microsoft 365 (M365) and Office 365 (O365) solutions. Proficiency in Microsoft Azure including IaaS (Infrastructure as a Service) and PaaS (Platform as a Service) offerings. Knowledge of Microsoft security tools such as Intune, DLP, Microsoft Defender, and Endpoint Management. Familiarity with the Power Platform including Power BI, Power Apps, and Power Automate. Basic to intermediate understanding of Microsoft Dynamics 365 (D365) applications, including Customer Engagement (CE), Finance & Operations (F&O), and Business Central (BC). Experience with SharePoint and/or .NET development will be considered a strong advantage. Candidate Profile IT Graduate with strong technical and client-facing skills. Excellent communication, presentation, and interpersonal skills. Ability to think strategically and translate business challenges into technology solutions. Team player with the ability to work independently in a fast-paced environment. Passion for Microsoft technologies and continuous learning. Be a key contributor to enterprise-level Microsoft solution sales. Work with a collaborative and innovation-driven team. Exposure to a wide range of clients, industries, and Microsoft technologies. Growth-oriented environment with certification support. Apply now to join our growing team as a Microsoft Pre-sales / Solution Architect in Ahmedabad and help businesses transform with modern Microsoft solutions. Qualification : Bachelors degree in Information Technology, Computer Science, or related field

MS Dynamics Functional Consultant / Business Analyst Full-Time | Ahmedabad, Gujarat (On-site) Location: Ahmedabad, Gujarat Job Type: Full-Time, On-site Experience Required: 1 to 7 years Qualification: IT Graduate (CA, MBA, or equivalent preferred) Salary: Based on experience and expertise Notice Period: Immediate joiners preferred Job Summary We are looking for a skilled MS Dynamics Functional Consultant / Business Analyst to join our team in Ahmedabad. You will collaborate with cross-functional teams including business users, technical staff, and management to gather requirements, analyze business processes, and implement solutions on the Microsoft Dynamics 365 platform. This role is pivotal in bridging the gap between business needs and technical execution, ensuring the delivery of high-quality ERP/CRM solutions. Key Responsibilities Engage with customers cross-functional teams to understand business strategy and gather detailed requirements. Implement, maintain, and support customized solutions on Microsoft Dynamics 365 (F&O, Business Central, CRM). Develop clear, comprehensive functional documentation including Functional Requirement Documents (FRD), Functional Design Documents (FDD), and Test Design Documents (TDD). Conduct detailed business process analysis and create Fit-Gap analysis documentation. Prepare professional presentations and process workflows using tools like PowerPoint and Visio based on functional requirements and process design. Support solution testing activities and assist end users during User Acceptance Testing (UAT). Conduct training sessions to ensure smooth adoption of Dynamics 365 solutions. Collaborate in all phases of the Software Development Life Cycle (SDLC) to deliver end-to-end solutions. Maintain a strong attention to detail and commitment to delivering high-quality, customer-centric solutions. Mandatory Qualifications & Skills Bachelor s degree in IT, CA (Intermediate), MBA, or equivalent qualification. Minimum 2 years of hands-on experience in ERP or CRM implementation, preferably with Microsoft Dynamics 365 products. Proven expertise in requirements gathering, solution design, and business process documentation. Excellent written and verbal communication skills with the ability to interact with stakeholders at all levels, including C-level executives. Strong experience preparing test cases and supporting testing activities. Industry experience in Manufacturing, Banking, Financial Services and Insurance (BFSI) sectors is highly desirable. Self-starter with excellent multitasking skills and ability to prioritize shifting demands. Preferred Experience Practical knowledge of Dynamics 365 modules such as Finance & Operations (F&O), Business Central (BC), and Dynamics CRM. Hands-on experience with business process modeling and workflow automation. Familiarity with Agile methodologies and SDLC processes. Opportunity to work on cutting-edge Microsoft Dynamics 365 ERP/CRM implementations. Collaborate with industry experts and cross-functional teams in Ahmedabad. Support professional growth with real-world business and technical challenges. Competitive salary and a dynamic, growth-oriented work environment. Apply now to join a leading IT firm in Ahmedabad as an MS Dynamics Functional Consultant / Business Analyst and help drive digital transformation for our clients. Qualification : Bachelors degree in IT, CA (Intermediate), MBA, or equivalent qualification.

Position Title: Business Development Manager Location: Ahmedabad Experience: 5+ years in Sales, preferably in the IT software or training industry Role Overview We are seeking an experienced and dynamic Business Development Manager to lead client acquisition, sales growth, and strategic partnerships. The ideal candidate will have a strong background in IT solutions sales particularly in ERP, HRMS, or Payroll systems and will be responsible for driving revenue through new and existing customer engagement. Key Responsibilities Identify and pursue new business opportunities through market research, networking, and direct outreach. Build and maintain strong client relationships, from initial contact to closure. Organize and conduct meetings with prospective clients to understand requirements and present tailored software solutions. Manage end-to-end sales cycle including inquiry generation, proposal development, negotiation, and deal closure. Lead and mentor the sales team; provide training, support, and performance feedback. Increase the lifetime value of existing customers while attracting new business. Plan and execute below-the-line (BTL) marketing and lead-generation initiatives. Work with internal stakeholders (Technical, Academic, Accounts, Admin teams) to ensure timely and effective project delivery. Prepare sales projections, revenue forecasts, and business growth reports for the CEO. Consistently meet or exceed monthly and quarterly targets. Requirements and Skills Minimum of 5 years of experience in sales, with at least 2 years in ERP / HRMS / Payroll software solutions. Strong understanding of client-server software solutions and business applications. Proven ability to develop and execute business development strategies. Excellent communication, negotiation, and presentation skills. Self-motivated and target-driven, with the ability to lead teams and work independently. Prior experience in the IT training or software product industry is preferred. Bachelor's degree in Business, Marketing, IT, or a related field. Perks & Benefits Competitive salary. Medical insurance coverage. Paid national holidays, vacation, and personal leave. Leave encashment and gratuity benefits. Employee Referral Program. Regular cultural and engagement activities. Supportive work environment with growth opportunities. Qualification : Bachelor's degree in Business, Marketing, IT, or a related field

Job Title: Dynamics CRM Solution Architect (Techno-Functional) Location: Ahmedabad Qualification: Bachelor s degree in Information Technology, Computer Science, or a related field Experience: 10+ Years About Bytes Technolab: Founded in 2011, Bytes Technolab is a full-spectrum web and mobile application development company with a global footprint in the USA, Australia, and India. We are known for our excellence in crafting innovative digital solutions in web development, eCommerce, and enterprise applications. Our goal is to empower businesses with technology that scales and evolves with their needs. Position Overview: We are looking for an experienced Dynamics CRM Solution Architect (Techno-Functional) who can design, lead, and deliver enterprise-grade Microsoft Dynamics 365 CE/CRM solutions. This role blends technical expertise with business acumen to drive digital transformation and CRM optimization for global clients. Key Responsibilities: Translate complex business requirements into scalable and robust Dynamics CRM solutions. Define and document technical architecture, workflows, and integration strategies. Develop and customize Dynamics 365 CE components: plug-ins, custom workflows, Power Platform solutions. Lead and mentor technical teams, ensuring timely delivery and code quality. Implement best practices for CRM development, deployment, and governance. Conduct requirement gap analysis and draft detailed functional/technical documentation. Customize CRM entities, forms, views, dashboards, and build reports using SSRS. Build and deploy PowerApps (Canvas and Model-Driven), Power Automate workflows, and Power Portals. Integrate Dynamics CRM with platforms like Salesforce, Azure, and other third-party systems. Oversee and execute migrations from legacy CRM systems (CRM 4.0/2011/2016) to Dynamics 365 (online/on-premises). Manage data migration and system upgrades with minimal business impact. Provide post-deployment training, documentation, and support. Stay ahead of new features and capabilities in Dynamics 365 and Power Platform. Troubleshoot technical issues and implement long-term resolutions. Required Skills & Qualifications: 10+ years of hands-on experience in Microsoft Dynamics CRM, including versions 2011, 2013, 2015, 2016, and Dynamics 365 (online & on-premise). Advanced knowledge of Power Platform: Power Apps, Power Automate, Power BI, Power Portals. Strong coding background in C#, JavaScript, HTML/CSS, and SQL Server Reporting Services (SSRS). Experience integrating with Azure Logic Apps, Salesforce, and RESTful APIs. Expertise in CRM plug-ins, custom workflows, business rules, and logic implementation. Solid understanding of project lifecycle, estimation, technical documentation, and Agile methodologies. Excellent communication and stakeholder engagement skills. Preferred Certifications: PL-400 Microsoft Power Platform Developer MB2-703 CRM Customization and Configuration Work on cutting-edge enterprise CRM and Power Platform projects. Lead high-impact digital transformation initiatives. Collaborate with skilled cross-functional teams in a fast-growing company. Opportunity to mentor, innovate, and influence technology strategy. Competitive compensation and a supportive work culture.

Job Summary We are seeking a highly skilled and experienced Microsoft Dynamics 365 CRM Functional Consultant to join our team at Shaligram Infotech LLP. The ideal candidate will have a strong background in Dynamics 365 CRM solutions, with a deep understanding of functional aspects, business processes, and client requirements. Key Responsibilities Lead and drive the functional aspects of Microsoft Dynamics 365 CRM implementations, including requirement gathering, solution design, configuration, and customization. Work closely with clients to understand their business needs and map them to Dynamics 365 CRM functionalities. Develop and deliver presentations, demos, and training sessions to clients on Microsoft Dynamics 365 CRM. Collaborate with development teams to ensure the correct technical solution is implemented and meets client requirements. Provide post-implementation support and troubleshooting for CRM solutions. Perform gap analysis, define solutions, and create functional specifications. Assist in data migration, system integration, and testing. Work on functional documentation and guide junior consultants as needed. Stay updated on the latest Microsoft Dynamics 365 CRM features and updates to ensure the organization is leveraging the most current technology. Required Skills Customer Engagement. Field Services. Workflow/Plugin Development. 3rd Party API Integration. Required Skills & Qualifications Minimum 10+ years of experience working with Microsoft Dynamics 365 CRM in a functional consultant role. Expertise in Dynamics 365 CRM modules (Sales, Customer Service, Marketing, Field Service, etc.). Strong understanding of business processes, including sales, marketing, and customer service. Experience with solution design, configuration, and customization in Dynamics 365 CRM. Ability to manage client relationships and deliver solutions that meet business needs. Strong communication and presentation skills. Excellent problem-solving skills and ability to work under pressure. Ability to work independently and as part of a team. Relevant certifications in Microsoft Dynamics 365 CRM are a plus. Location & Work Conditions Location: Iscon Ambli Road, Ahmedabad (Work from Office Only).

Experience: 5+ Years Job Location: Ahmedabad Requirements: Strong Microsoft Dynamics CRM product experience, ideally with CRM 2016 or 365. Have been involved in the delivery of at least five Microsoft Dynamics CRM projects. 2+ Years of custom development experience in Microsoft Dynamics CRM/365. 2+ Years of experience in .NET, C#, ASP.NET & JavaScript programming. Proven experience in consulting on software products, business analysis & requirements gathering. Proficiency in developing plug-in & workflow assemblies. Experienced in developing .NET web services & web API applications. Understanding of SQL Server 2016. Able to customize CRM forms, views, workflows, business rules, charts, & dashboards. Knowledge of CRM usage in Browsers, Outlook, Tablet & Mobile Applications. Knowledge of Power Automate and Azure is a plus but not mandatory. Hands-on experience with Team Foundation Server. Responsibilities and Duties: Implementing & extending Dynamics CRM software & inspiring its use within the business environment, advising on best practices to ensure its features are utilized to their fullest. Required Experience, Skills, and Qualifications: Tech Skills: Microsoft Dynamics CRM/365, C#, ASP.NET Qualifications: B.E. Computer/IT, BCA or MCA Qualification : B.E. Computer/IT, BCA or MCA

Roles and responsibilities : We are seeking a talented and driven Digital Marketing Specialist to join our team. The ideal candidate will have hands-on experience in SEO, digital marketing strategies, social media management, and content creation, including both static posts and videos. You will play a key role in developing, executing, and optimizing marketing campaigns across various digital channels to drive brand awareness, engagement, and growth. Key Responsibilities: 1. SEO Optimization: Conduct keyword research and implement best SEO practices to improve website ranking. Optimize website content, meta descriptions, and tags to enhance search engine visibility. Monitor, analyze, and report on SEO performance, making adjustments as needed. 2. Digital Marketing Campaigns: Plan, create, and execute digital marketing strategies across various platforms. Utilize Google Ads, email marketing, and other digital tools to drive traffic and conversions. Measure and report on campaign performance, adjusting tactics to meet KPIs. 3. Social Media Marketing: Develop and manage social media strategies to grow and engage our audience. Create, schedule, and publish social media posts across platforms (Facebook, Instagram, LinkedIn, Twitter). Monitor social media channels for engagement and customer service opportunities. 4. Content Creation: Design visually compelling social media posts, videos, and other digital assets to engage followers. Collaborate with the team to produce video content for promotional purposes. Stay updated with content trends to ensure fresh, relevant, and innovative social media presence. 5. Analytics and Reporting: Track and analyze the effectiveness of digital marketing efforts using Google Analytics and other tools. Provide regular performance reports, insights, and actionable recommendations. Requirements: 2. Bachelor s degree in a related field. 3. Proven experience (2+ years) in SEO, digital marketing, and social media marketing. 4. Proficiency in digital marketing tools like Google Analytics, Google Ads, social media platforms. 5. Strong skills in creating and editing social media posts and videos. 6. Excellent written and verbal communication skills. 7. Strong analytical abilities with attention to detail. Perks and Benefits: Healthy & Flexible Work Environment All Saturdays Off (5 Days Working) Performance based Incentive & employee friendly policies Attractive Awards, Festival Celebrations, Picnic, Birthday Celebrations etc. Unlimited opportunity to grow.

Customer Experience Manager EL Location: Ahmedabad Qualification: Graduate Experience: 1 to 3 Years Employment Type: Full-time Job Description We are seeking a motivated Customer Experience Manager to engage with prospective clients, manage end-to-end customer journeys, and contribute to business growth through effective client servicing and collaboration with relationship channels. This role demands strong communication skills, attention to detail, and a customer-centric approach. Key Responsibilities Client Meetings Engage with prospective clients to understand their financial needs and provide clear explanations of loan products and offerings. Documentation and System Entry Collect and verify all necessary client information and documentation. Ensure accurate and timely entry of client data into the system. Query Handling Address and resolve queries from customers and credit teams promptly. Oversee the entire loan process from file login to disbursement, ensuring smooth operations. Business Development Collaborate with Relationship Channels to identify and create new business opportunities. Participate in campaigns and marketing activities to increase brand presence. Provide support to Relationship Channels as needed. Achieving Business Targets Meet assigned business targets using leads from Contact Centers, Consultants, marketing efforts, and referrals. Additional Benefits Reimbursement of petrol and mobile expenses. Quarterly performance-based incentives. Qualifications & Skills Graduate degree in any discipline. 1 to 3 years of experience in sales or related customer-facing roles. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a team. Knowledge of financial products and services is an advantage. If you are passionate about delivering excellent customer experiences and driving business growth, this is an excellent opportunity to grow your career in financial services! Qualification : Graduate

Job Title: Field Application Engineer Job Type: Full-Time Location: Ahmedabad Experience Required: 3 4 Years Education Qualification: Diploma in Electrical / Electronics Engineering or equivalent Job Summary: We are looking for a proactive and technically skilled Field Application Engineer to support the deployment, installation, and servicing of RF-based systems for Armed and Paramilitary forces. This role requires strong technical troubleshooting abilities, excellent communication skills, and a willingness to travel and stay on-site as needed. Key Responsibilities: Act as a technical lead during product installations, system deployment, training sessions, and field support for Armed/Paramilitary forces. Provide on-site product support, including fault diagnosis, rectification, and routine maintenance. Maintain readiness to travel extensively and stay at the ASSPL Nodal Centre in Ahmedabad. Collaborate with internal teams to ensure seamless installation and customer satisfaction. Develop and maintain technical documentation, site reports, and customer feedback logs. Handle customer queries effectively and maintain strong, professional relationships. Support training programs and hands-on demonstrations for end-users and operators. Ensure smooth coordination between field operations and the engineering team for escalations and improvements. Required Skills & Qualifications: Strong understanding of Radio Frequency (RF) technologies and system behavior. Hands-on experience in field troubleshooting and technical support. Proficiency in MS Office and basic computer operation. Strong customer handling and relationship-building abilities. Excellent communication skills in English and Hindi. Strong interpersonal skills, with the ability to work independently and in a leadership capacity. Willingness to travel frequently and stay on-site as per operational requirements. Qualification : Diploma in Electrical / Electronics Engineering or equivalent

Job Title: Digital Marketing and Content Writer Experience: 2 3 Years Location: Rajkot, Gujarat Vacancy: 1 Job Type: Full-Time Job Overview: We are seeking a versatile and skilled Digital Marketing and Content Writer with 2 3 years of experience to drive our online marketing initiatives and create compelling, SEO-optimized content. The ideal candidate will excel in both digital marketing strategies and technical content creation to support business growth and enhance brand visibility. Key Responsibilities: Digital Marketing & SEO: Develop and execute comprehensive digital marketing and business growth strategies. Manage Bulk WhatsApp Messenger, SMS, and Email marketing campaigns effectively. Collect and maintain data using Excel and relevant software. Conduct thorough on-site and off-site SEO competitive analysis. Utilize tools like Google Analytics, Google Ads, and other platforms to monitor and report campaign performance. Lead keyword research and optimize content for search engines. Stay updated on the latest SEM trends and innovate marketing strategies. Manage social media marketing campaigns to drive traffic and engagement. Build and maintain strong client relationships. Provide product and service support to customers via digital channels. Report directly to the Head of Department (HOD) on a daily basis. Technical Content Writing: Research and write high-quality content including product descriptions, user manuals, website content, blogs, and video scripts. Produce well-researched and accurate content for online and print publications. Manage writing schedules to meet deadlines. Optimize content using keywords, meta tags, and SEO best practices. Collaborate with design and development teams to ensure content aligns with brand messaging. Review, edit, and proofread content for clarity and quality. Use analytics tools to derive actionable insights and improve content strategies. Eligibility & Skills Required: 2 to 3 years of experience in digital marketing and content writing. Strong knowledge of SEO, content marketing, email marketing, social media marketing, and paid advertising. Proficiency in tools like Google Analytics, Google Ads, and social media platforms. Ability to conduct keyword research and create SEO-optimized content. Excellent writing, editing, and proofreading skills. Strong analytical mindset with experience in data-driven decision making. Certifications such as Google Ads, Google Analytics, Facebook Blueprint, or HubSpot are highly desirable. Familiarity with industry trends through continuous learning (blogs, podcasts, news). Personal Attributes: Creative thinker with excellent communication skills. Ability to work independently and collaboratively within a team. Self-motivated, proactive, and adaptable to changing business needs. Strong organizational skills and ability to manage multiple projects. Work with a dynamic team based in Rajkot focused on innovation and growth. Opportunity to develop your career in both digital marketing and content creation. Exposure to diverse projects and latest marketing tools.

Job Title: Solution Engineer (Sales) Location: Ahmedabad, India Job Type: Full-time About the Role: As a Sales Solution Engineer for the Experro platform, you will be a key technical liaison between our Sales team and prospective customers. You ll leverage your in-depth product knowledge, industry expertise, and consultative approach to demonstrate how Experro s solutions can meet the unique business and technical requirements of enterprise clients. Partnering closely with Account Executives, you will lead product demonstrations, craft tailored solutions, guide prospects through proof-of-concept engagements, and play a central role in driving platform adoption and revenue growth. Key Responsibilities: Technical Pre-Sales Support: Collaborate with Sales Executives to understand customer needs, present tailored solutions, and deliver compelling product demonstrations that highlight the Experro platform s capabilities and value proposition. Solution Design & Architecture: Work closely with prospects to translate their business objectives and technical requirements into solution designs leveraging Experro s features, integrations, and APIs. Proof-of-Concept Management: Lead proof-of-concept and pilot projects by setting up environments, configuring integrations, and guiding customers through hands-on evaluation, ensuring a smooth and successful technical validation process. Technical Liaison: Communicate prospect feedback, technical challenges, and feature requests to Product Management, Engineering, and Support teams to influence product enhancements and address market needs. RFP/RFI Responses: Participate in the development and review of technical content for proposals, RFPs, and RFIs, ensuring accuracy, clarity, and compliance with customer requirements. Relationship Building: Establish trusted-advisor relationships with prospects technical teams and key decision-makers, positioning Experro as a strategic partner for their digital transformation initiatives. Knowledge Sharing & Enablement: Provide training, best practices, and technical guidance to internal Sales and Customer Success teams to ensure they are well-equipped to communicate Experro s value proposition effectively. Continuous Improvement: Stay current on industry trends, competitive products, and emerging technologies to maintain a strong technical presence and continually refine solution strategies. Qualifications: Education & Experience: Bachelor s degree in Computer Science, Information Technology, or a related field. 5+ years of experience in a pre-sales, solutions engineering, or technical consulting role within the software or SaaS industry. Technical Expertise: Strong understanding of web technologies, APIs, data integrations, and cloud computing. Familiarity with e-commerce, digital experience platforms, or related enterprise software solutions is highly desirable. Communication & Presentation Skills: Exceptional ability to simplify complex technical concepts for non-technical stakeholders. Strong written, verbal, and presentation skills, with a proven track record of delivering compelling product demonstrations. Problem-Solving & Analytical Thinking: Adept at identifying customer challenges, proposing solutions, and articulating technical capabilities in a consultative manner. Comfortable with diving deep into technical details to resolve customer queries. Team Player: Experience working closely with cross-functional teams Sales, Product Management, Engineering, Customer Success to deliver an outstanding end-to-end customer journey. Adaptability & Drive: Self-motivated, highly organized, and able to thrive in a fast-paced environment. Demonstrated ability to handle multiple opportunities simultaneously while meeting deadlines and achieving objectives. Career Growth: Join a fast-growing company with opportunities for personal and professional development. Impact: Work on cutting-edge SaaS solutions impacting global enterprise clients. Dynamic Environment: Collaborate with talented teams and work in a highly innovative, fast-paced environment. Global Exposure: Work with international clients and gain exposure to a variety of industries and challenges. If you're an experienced Solution Engineer with a passion for technology, consultative sales, and SaaS solutions, we d love to have you join our Rapidops team to make a meaningful impact! Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

Job Title: Salesforce Marketing Cloud Platform Manager Location: Ahmedabad / Mumbai Job Type: Permanent Education: Any Graduate / Post Graduate Experience: 9 to 12 years Openings: 2 What You Will Do: As a Salesforce Marketing Cloud Platform Manager, you will oversee the day-to-day email marketing activities within Salesforce Marketing Cloud (SFMC), including authoring and deployment. Your key responsibilities will include: Email Campaign Management: Build, author, test, and send targeted email campaigns using Salesforce Marketing Cloud s Email Studio. Personalization & Segmentation: Leverage dynamic content and data extensions to create personalized email experiences based on customer behavior, preferences, and lifecycle stages. Optimization: Conduct A/B testing on email subject lines, content, and designs to determine the most effective strategies and continuously improve campaign performance. Deliverability Management: Monitor email deliverability and troubleshoot issues related to inbox placement, spam filters, and bounce management. Template Creation: Design and create reusable email templates based on provided designs for ongoing use within Salesforce Marketing Cloud. Skills You Should Bring: Experience: At least 8+ years of experience in working with Salesforce Marketing Cloud, particularly in authoring and deploying email marketing campaigns. Technical Skills: Expertise in Salesforce Marketing Cloud Email Studio, including email creation, dynamic content, and testing features. Familiarity with data management and integrations, including API and SQL. Experience with HTML/CSS for email template development is a plus. Certifications: Salesforce Marketing Cloud Email Specialist Certification (required). Salesforce Marketing Cloud Consultant or Developer Certifications (preferred). Soft Skills: Strong communication and interpersonal skills with the ability to collaborate effectively across teams. Excellent problem-solving skills and a keen attention to detail. Ability to manage multiple email campaigns simultaneously in a fast-paced environment. Qualities We Are Looking For: Curiosity: A constant desire to learn and explore new tools and techniques. Problem-Solving: A natural ability to identify challenges and proactively develop solutions. Optimism: A positive, can-do attitude that fosters teamwork and productivity. Proactiveness: The ability to anticipate needs and take initiative without waiting for instructions. Communication Skills: Strong desire to connect, engage, and collaborate with others effectively. Qualification : Any Graduate / Post Graduate

Job Requirements Job Title: Deputy Manager Acquisition(Household) Function: Branch Banking Job Purpose: The role entails direct customer interaction and is responsible for business acquisition of savings accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities: Key / Primary Responsibilities of the Role: Acquisition of NTB Savings account customers in the identified segment and reference generation from the specified catchment area Ensure acquisition of high quality savings accounts in terms of product mix, segments and constitution mix Proactive registration and activation of acquired customers to direct banking channels Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer Assist and support the Sales Manager in catchment mapping and scoping exercise Provide regular feedback to SM / RM on opportunities and customer needs Ensure adherence to selling norms and SOPs defined by the organization Ensure strict compliance with internal guidelines and external regulations Ensure quality sourcing in line with the Bank's policy Secondary Responsibilities: High degree of market awareness and understanding of customer's needs Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity Education Qualifications: Any Graduation. Experience: 0-4 years of relevant Experience. Qualification : Any Graduation.

JOB DESCRIPTION Job Purpose This position is open with Bajaj Finance ltd. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. This role requires Works collaboratively in a multi-disciplinary team environment; Establishes and maintains professional networks with subject matter experts. This roles requires to track & maintain business profitability by ensuring all metrics are in control so as to achieve the business target. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) All system enhancement, design, development, testing and roll out with the help of various stake holders i.e. COE, IT, Ops etc. Delivery of volume from service channels cashier & call center service. Delivery of volume from new identified channels like digital, CIBIL watch. Daily system / process support to sales team. Daily business MIS preparation and roll out. Monthly incentive calculation and roll out. Contest calculation and roll out. Liaise with HR team for various activities like R&R, Auto Promotion, IJP roll out, annual and mid-year PMs closure etc. Track and Manage On roll & Off roll headcount and productivity. Liaise with Risk team for Offer generation, policy changes etc. Classroom Training & Training over call for any new enhancement, changes in product / processes. Allocation of monthly offer base to sales / call center team. Conducting various business meet like ZSM / RSM meet / Contest based trips. Managing portfolio metrics: ensuring collection of early delinquent cases and tracking of EWS location management. Managing various vendors: ensuring timely onboarding, calculation of payout etc. Monthly inputs for SMT reporting and Deck preparation. Annual inputs for LRS & AOP Deck preparation. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Major System issues and TAT for its resolution. Frequent system changes. Roll out of new system enhancement / customer communication across various channels. 5. DECISIONS (Key decisions taken by job holder at his/her end) NA 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work: Connect with various internal department i.e. COE, Sales, Mkt, Credit, Ops, RCU, Collections & Compliance. Connect with HR department for various activities. External Clients Roles you need to interact with outside the organization to enable success in your day to day work: Mapping of market competition and practices. Meeting with external vendors along with IT. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) Business achievement of Fee / Insurance / Rate as per the target. Other Dimensions (Significant volume dimensions associated with the job) Total Team Size: 0 to 2 Number of Direct Reports: 0 to 1 Number of Indirect Reports: NA Number of Outsourced employees: 0 to 2 Number of locations: 1 Number of products: 1 Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications Graduate / Post Graduate Good command in Microsoft Office suite. Work Experience 3 to 5 years of relevant experience Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated Qualification : Graduate / Post Graduate

Salesforce Tech Lead Job Location : Ahmedabad, Gujarat Experience : 8 Years Job description Develop and maintain custom Salesforce solutions including Apex classes, triggers, and Lightning Web Components to support critical business functions and meet project objectives, client requirements Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet mission goals successfully Create seamless integrations between Salesforce and other business applications, using both native and custom-coded solutions Analyzing and understanding business requirements, business processes, functional requirements, cross-functional needs and system capabilities Make recommendations to improve efficiencies through development and adoption of best practices and standardized procedures Participating in scheduled and ad-hoc meetings and contributing to overall project deliverables Conduct code review to ensure that system changes meet business requirements and goals, fulfil user requirements, and identify and resolve systems issues Work collaboratively with internal team members to design a solution that will meet the customer business requirements Design and implement custom objects and advanced functionality, based on strategic initiatives and project roadmap. Work with client to gather new requirement, business engagement and manage Salesforce team members Requirements 8+ Years hands on experience working on salesforce implementation and managed services . Experience in SFDC Platform Design and Implementations . Exceptionally collaborative, flexible, and adaptable when working with customers and various teams . Excellent communication skills, both written and verbal, capable of relaying technical information to business stakeholders and business information to co-workers . Strong organizational, interpersonal, and analytical skills with attention to detail . Strong analysis skills with the ability to troubleshoot complex systems issues . Proficient in Salesforce customization, configuration, and development. Working experience on Apex, Visualforce, Triggers and Flows. Working experience of SFDC lightning and Lightning Web Components . Good understanding of Salesforce capabilities, best practices and limitations and the ability to communicate those to key stakeholders clearly. Prior experience in leading/mentoring team is preferred. One or more Salesforce certifications (Platform Developer 1 or 2) is highly preferred. Working experience of 3rd party integrations. Knowledge in JIRA is preferred Experience working in Agile development environments.

Relationship Manager (RM) Global Trade Finance (GTX) Location: Ahmedabad Experience: 3 5 years Reporting To: Head Global Trade Finance Company: KredX About GTX GTX is a licensed International Trade Financing Services (ITFS) platform operating under IFSCA, designed to support exporters and importers with cross-border working capital needs. Headquartered in GIFT City, our tech-driven platform combines innovative financial solutions with market expertise to simplify and scale global trade financing. Role Overview We are expanding our Global Trade Finance (GTX) vertical and are looking for a highly motivated and experienced Relationship Manager to join our team. In this role, you will be responsible for structuring and executing trade finance transactions, managing client portfolios, building strategic relationships, and ensuring compliance across all operations. You'll work closely with exporters, importers, financial institutions, and internal teams to deliver comprehensive trade finance solutions. Key Responsibilities Client & Transaction Management Originate, structure, and execute various trade finance products such as export factoring, LC, SBLC, forfaiting, buyer s/supplier s credit, etc. Manage and grow a portfolio of corporate clients engaged in international trade. Identify cross-selling opportunities and strengthen client relationships through customized financing solutions. Operational & Risk Oversight Ensure thorough execution of documentation, credit appraisal, compliance checks (KYC/AML), and risk assessments. Oversee transaction lifecycles, including disbursals, repayments, collateral management, and flow monitoring. Coordinate with compliance, risk, and legal teams to ensure risk mitigation across deals. Banking & Institutional Partnerships Liaise with banks (domestic & international), NBFCs, ECAs, and factoring partners for deal structuring and closures. Negotiate terms, pricing, and exposure limits with funding institutions to secure optimal outcomes. Strategic Initiatives Contribute to the development and automation of trade finance products and processes. Monitor global trade trends, regulatory updates (UCP, URDG, FEMA, RBI), and customer behaviors to inform strategy. Candidate Profile Education & Experience 3 5 years of experience in trade finance roles at banks, NBFCs, fintechs, or corporate treasury teams. Certifications such as CDCS or CITF are advantageous. Strong knowledge of trade finance instruments, international regulatory frameworks, and cross-border trade dynamics. Skills & Competencies Proficient in trade documentation, credit analysis, and risk management. Strong analytical thinking and structured problem-solving abilities. Excellent communication, negotiation, and client relationship management skills. Be a part of a high-impact, high-growth vertical with international exposure. Work in a fast-paced, innovation-driven environment backed by strong institutional support. Lead and contribute to digital-first, transformative trade finance initiatives.

Senior Hardware Electronics Engineer Location: Ahmedabad Job Type: Full-Time Category: Embedded Solutions Job Summary We are seeking a passionate and experienced Senior Hardware Electronics Engineer to join our rapidly growing Product Engineering Services (PES) team. The focus is primarily on industrial applications, with a strong advantage for candidates experienced in avionics or advanced consumer electronics. You will lead the end-to-end development of robust, high-performance electronic systems while collaborating closely with cross-functional teams spanning hardware and software. Key Responsibilities Lead the architecture, design, and development of electronic hardware systems tailored for industrial applications. Design high-reliability PCBs and embedded systems emphasizing signal integrity, power management, and thermal performance. Perform component selection, schematic capture, and supervise PCB layout adhering to industry best practices. Demonstrate expertise in microcontroller, microprocessor, and DSP-based system design. Collaborate with layout engineers, firmware/software developers, and mechanical teams to ensure seamless product integration. Conduct simulations, performance testing, and troubleshooting to validate designs against functional and environmental requirements. Ensure designs comply with relevant industry standards and regulations (IEC, EN, DO-160, MIL-STD-461). Mentor junior engineers and contribute to knowledge sharing within the hardware team. Drive innovation by staying current with the latest trends in industrial and embedded electronics. Partner with project managers to meet development milestones and customer expectations. Qualifications Bachelor s or Master s degree in Electronics, Electrical Engineering, or related discipline. 8+ years of experience in hardware design and development, preferably for industrial-grade products. Strong knowledge of embedded systems design and hardware-software integration. Proficiency with ECAD tools such as Altium Designer, OrCAD, Mentor Graphics, or equivalent. Hands-on experience in design validation, testing, debugging, and productization. Familiarity with standards and regulatory compliance (IEC, CE, FCC); experience with DO-160 or MIL-STD is a plus. Exposure to FPGA-based systems and high-speed digital designs is advantageous. Excellent analytical skills with meticulous attention to detail. Strong communication skills and ability to collaborate effectively in teams. Preferred Qualifications Experience in avionics, automotive, or medical electronics domains. Knowledge of product certification processes. Familiarity with configuration management and PLM tools such as IBM DOORS, Jama, Jira, PDM. Experience working in global, multi-disciplinary teams across geographies. Benefits Opportunity to work on innovative, cutting-edge projects. Collaborative and forward-thinking work environment. Clear pathways for career growth and professional development. Competitive salary and comprehensive benefits package. If you are a driven and skilled hardware engineer ready to shape the future of smart industrial products, we encourage you to apply and join our core engineering team. Qualification : Bachelors or Masters degree in Electronics, Electrical Engineering, or related discipline

Experience Center Associate Location: Ahmedabad Experience: 1 3 Years Qualification: Graduate / Diploma in any relevant field Employment Type: Full-Time Role Objective: Serve as the primary point of contact at the Experience Center, ensuring a seamless, engaging, and informative experience for all visitors by showcasing the company s smart technology and integrated solutions. Key Responsibilities: Manage daily operations of the Experience Center as the single point of contact. Demonstrate and explain a range of smart technology products, including: Interactive Displays Active LED Screens Smart Speakers Surveillance Cameras Video Management Systems (VMS) Crestron Control Systems Digital Door Locks & Video Door Phones (VDPs) Ensure all devices and setups are functional, updated, and presentable at all times. Coordinate with internal teams for product updates, technical support, and setup enhancements. Greet and guide visitors, understand their requirements, and deliver personalized demonstrations. Maintain a professional, informative, and customer-centric environment within the center. Core Competencies: Good communication and interpersonal skills Strong understanding of audio-visual and smart home technologies Ability to present technical concepts in a user-friendly manner Detail-oriented with good organizational and troubleshooting skills Customer-focused mindset Qualification : Graduate / Diploma in any relevant field

Power Apps Tech Lead & Account Manager Full-Time | Ahmedabad, Gujarat (On-site) Location: Ahmedabad, Gujarat (Work from Office) Employment Type: Full-Time Industry: Information Technology / Power Platform Development Experience Level: Mid to Senior-Level Function: Technical Leadership, Application Development, Client Account Management Job Summary We are seeking a skilled and experienced Power Apps Tech Lead and Account Manager to join our team in Ahmedabad. This hybrid role combines deep technical expertise in Microsoft Power Platform particularly Power Apps, Power Automate, and Power BI with strong client relationship management and leadership capabilities. The ideal candidate will lead a team of Power Apps developers, architect robust business applications, and act as the key liaison between our technical teams and clients, ensuring project success and long-term client satisfaction. Key Responsibilities Technical Leadership & Power Platform Development Lead and mentor a team of Power Apps developers in delivering scalable and secure business applications. Architect and design solutions using Microsoft Power Platform, including Power Apps (canvas and model-driven), Power Automate, and custom connectors. Guide the team on best practices in development, code review, and implementation. Translate business requirements into functional and technical specifications. Ensure the integration of Power Apps with databases, Microsoft 365, SharePoint, and other enterprise systems. Maintain high standards of code quality, documentation, and testing. Actively participate in hands-on development and troubleshooting when required. Client & Account Management Serve as the primary point of contact for key client accounts. Understand their business objectives and align solutions accordingly. Build long-term relationships and ensure high client satisfaction through proactive communication and service. Identify up-selling or cross-selling opportunities to expand service offerings within existing accounts. Manage client contracts, proposals, renewals, and SLAs. Develop and present account plans, performance reports, and actionable insights to clients. Collaborate with sales and delivery teams to meet client expectations and ensure smooth execution. Qualifications & Skills Required Bachelor s degree in Computer Science, Information Technology, or a related field (Master s preferred). 4 8 years of overall experience, with proven expertise in Microsoft Power Platform, especially Power Apps and Power Automate. Strong understanding of canvas apps, model-driven apps, data connectors, and Microsoft Dataverse. Experience in technical leadership, team mentorship, and performance management. Familiarity with Agile methodologies, SDLC, and project planning. Excellent written and verbal communication skills. Strong problem-solving abilities and analytical thinking. Preferred Experience in Power BI, SharePoint integration, and Azure services. Prior roles in project management or account/client management. Sales-oriented mindset with a focus on customer success. Proficiency in CRM software, reporting tools, and Microsoft 365 ecosystem. IT consulting or managed services experience is a plus. Work on cutting-edge Power Platform solutions for diverse clients. Leadership role with both technical and strategic impact. Collaborative and innovative team culture. Opportunity for growth and certification support in Microsoft technologies. Be part of a growing IT services company based in Ahmedabad. Apply today to accelerate your career as a Power Apps Technical Lead and Account Manager and make an impact through technology and client success. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field (Masters preferred).