Dashboard Management Jobs in Gurgaon

Accountant (Finance Department) Location: Gurgaon About the Role We are looking for a detail-oriented Accountant to manage the company s financial records and ensure accurate, timely, and compliant accounting practices. This role is pivotal in maintaining financial health and supporting strategic decision-making through rigorous financial oversight. Key Responsibilities Financial Record Keeping: Maintain accurate bookkeeping, including Tally entries, general ledger management, and fixed asset registers. Accounts Receivable & Payable: Raise client invoices, track collections, and manage timely vendor payments to ensure optimal cash flow. Payroll & Compliance: Process employee salaries, manage deductions, and ensure all statutory compliances are met. Taxation & Audit: Prepare and file company tax returns, ensure timely statutory payments, and lead audit activities to finalize books of accounts. Financial Management: Generate interpretative financial reports and monitor budgets to maintain company-wide stability. Requirements Education: Bachelor of Commerce (B.Com) degree. Technical Expertise: Proven experience with accounting software and advanced MS Excel. Core Competencies: Strong attention to detail, accuracy in data entry, and excellent organizational skills. Communication: Professional written and verbal communication skills for stakeholder management. Qualification : Bachelor of Commerce (B.Com) degree

Category: Administrative Staff Type: Full Time Location: Medanta, Gurugram Job Description: Data Analysis: Collect, clean, and analyze inventory and store data to identify trends, variances, and operational inefficiencies. Develop data models, reports, and dashboards that provide actionable insights into stock levels, order patterns, and consumption rates. Collaborate closely with inventory, procurement, and supply chain teams to enhance forecasting and stock replenishment strategies. Utilize data visualization tools such as Excel, Power BI, and PowerPoint to present complex data clearly and effectively. Coordinate with the IT team to develop automated reporting tools. Auditing: Conduct audits on inventory records, store transactions, and stock management processes to ensure compliance with company policies. Perform physical stock verifications and reconcile discrepancies with system records. Assess internal controls, risk management practices, and the effectiveness of store and inventory operations. Prepare detailed audit reports with actionable recommendations to mitigate risks and improve accuracy. Ensure timely follow-up on audit action plans and report progress to management. MIS Preparation and Reporting: Develop and maintain comprehensive MIS reports to track key performance indicators (KPIs) related to inventory and store management. Prepare daily, weekly, and monthly performance and inventory status reports. Provide insights and recommendations to senior management based on MIS data analysis to support strategic decision-making. Design custom reports and templates to better monitor inventory movement and storage efficiency. Ensure timely dissemination of reports and data insights to relevant stakeholders. Qualifications: Bachelor s degree in any field. Proven experience (1-3 years) in data analysis, auditing, and MIS reporting preferably in inventory or supply chain management. Proficiency in data analysis tools and ERP systems such as Excel, SAP, and Power BI. Basic knowledge of inventory management and control processes. Strong analytical, problem-solving, and communication skills. Qualification : Bachelors degree in any field.

Medical Coder, Revenue Cycle Management (RCM) Location: Gurugram, India Employment Type: Full-time Department: Global Operations About Commure Commure develops AI-powered healthcare solutions to reduce administrative burdens on providers, enabling them to focus on patient care. Our technologies cover clinical documentation, revenue cycle management, patient engagement, and more supporting over 250,000 clinicians across hundreds of care sites nationwide. Role Overview We are looking for an experienced Inpatient Medical Coder with expertise in ICD-10-PCS, DRG assignment, and facility-based Emergency Department (ED) coding. The ideal candidate is detail-oriented, quality-focused, and adept at delivering accurate and compliant coding aligned with regulatory and payer guidelines. Key Responsibilities Assign accurate ICD-10-PCS and DRG codes for inpatient and facility-based ED records. Ensure coding compliance with regulations and payer-specific rules. Collaborate with onshore and India teams to resolve coding queries and ensure timely processing. Keep updated on coding guidelines, regulatory changes, and payer requirements. Consistently meet daily productivity and quality targets. Required Qualifications CCS (Certified Coding Specialist) credential (mandatory). Minimum 1 year of inpatient facility coding experience (preferably 2-3 years). Strong knowledge of: DRG assignment ICD-10-PCS coding Facility-based ED coding Experience with US inpatient medical records. Excellent attention to detail and documentation review skills. Preferred Qualifications Dual certification with CPC (AAPC) along with CCS. CIC (AAPC) certification holders must also have CPC and inpatient coding expertise. Familiarity with coding software platforms and EMR systems. Mission-Driven: Impact healthcare by simplifying provider workflows. Strong Investor Support: Backed by General Catalyst, Sequoia, Y Combinator, and more. Rapid Growth: Achieved over 500% YoY growth before merger; continuing fast scaling. Competitive Benefits: Flexible PTO, medical, dental, vision, parental leave (location dependent).

Senior Analyst, Rejection Management Location: Gurugram, India Employment Type: Full-time Department: Global Operations About Commure Commure builds AI-powered healthcare technology to reduce administrative burden, helping providers focus on patient care. Our suite of tools includes revenue cycle management, clinical documentation, patient engagement, and more supporting over 250,000 clinicians nationwide. Role Overview As a Senior Analyst on the Rejection Management team, you will manage claim rejections by identifying issues, collaborating with insurers and billing teams, and driving timely resolution. Your efforts will improve revenue cycle efficiency and help ensure accurate claim submissions. Key Responsibilities Analyze rejected claims to determine reasons for rejection and gather info for resubmission. Work with insurance companies to obtain additional documentation, correct errors, and resubmit claims. Maintain thorough knowledge of payer-specific guidelines, policies, and procedures. Track and document claim rejections, resolutions, and resubmissions in internal systems. Monitor claim rejection trends and suggest process improvements to reduce future rejections. Educate and train staff on best practices for claims submissions and billing procedures. Participate in team meetings to discuss issues, share insights, and improve revenue cycle performance. Requirements 2-3+ years of experience in medical billing, coding, or revenue cycle management. Basic understanding of medical billing and coding practices (ICD-10, CPT, HCPCS). Familiarity with payer-specific guidelines and billing policies. Strong communication, interpersonal, and problem-solving skills. Detail-oriented with excellent organizational and time management abilities. Proficient with billing software and Microsoft Office Suite. Ability to thrive in a fast-paced, high-pressure environment. Mission-Driven: Work to transform healthcare and support providers. Strong Backing: Supported by top investors like Sequoia, Y Combinator, and General Catalyst. Rapid Growth: Over 500% YoY growth pre-merger with strong funding and runway. Competitive Benefits: Flexible PTO, healthcare coverage, parental leave (location dependent).

Job Title: Senior Software Developer (SAP BusinessObjects) Location: Gurugram, India Job Type: Full-Time | Permanent About G+D For over 170 years, Giesecke+Devrient (G+D) has been a global leader in SecurityTech, delivering innovative solutions in Digital Security, Financial Platforms, and Currency Technology. We safeguard physical and digital currencies worldwide. Join us and help shape the future of secure payments and cash management. Role Summary As a Senior Software Developer (SAP BusinessObjects), you will design, develop, and test reports and dashboards for our Compass Cash Center product, which serves banks and cash-in-transit businesses globally. You will focus on SAP BusinessObjects data engineering, universe design, and report creation to provide actionable insights supporting cash management operations. You will collaborate closely with cross-site Scrum teams based in India and Germany. Key Responsibilities Design, implement, and test SAP BusinessObjects reports for cash management solutions. Develop and maintain data models and universe designs aligned with reporting requirements. Create custom Web Intelligence reports and interactive dashboards. Collaborate with stakeholders to gather and understand detailed reporting needs. Assist in effort estimation for new reports and enhancement projects. Troubleshoot and resolve report development and performance issues. Develop proof of concepts (PoCs) to validate reporting designs and assumptions. Provide user training and documentation for reporting tools and processes. Participate in continuous development process improvements. Required Skills & Qualifications Bachelor s degree in Computer Science or related field. 5+ years of experience developing reports using SAP Business Intelligence (SAP BO 4.x). Certification in Web Intelligence for Business Intelligence (BI) Analytics preferred. 2+ years of experience with RDBMS technologies (Oracle, SQL Server). Strong proficiency in SQL and experience with Java and .NET applications. Hands-on experience with SAP BO Administration and universe design. Familiarity with version control tools like Git and Azure DevOps. Excellent troubleshooting and debugging skills. Strong communication skills with experience in multicultural team environments. Our greatest asset is our people. We foster an inspiring and diverse workplace that values professionalism, human values, and continuous growth. Join our international team and help improve security for billions worldwide. Qualification : Bachelors degree in Computer Science or related field.

Director Product Management Location: Gurugram Experience: 5-6+ years in Product Management, with 3+ years hands-on software development experience Job Type: Full Time About Procol Procurement processes at over 80% of companies still rely on emails, Excel, and phone calls causing inefficiencies, delays, and cost leakages of up to 20%. Procol transforms procurement by automating manual workflows, improving efficiency by ~50%, doubling speed, and delivering 2-10% cost savings. Founded in 2018, Procol s secure platform is trusted by $1B+ global companies, managing over $5Bn in procurement spend. Rated 4.9/5 on G2 and featured by Forbes, our team comprises ex-Google NY, Zomato, and OYO professionals. We are backed by investors including Blume Ventures, Peak XV Surge, Beenext, and Rainmatter. Role Overview As Director Product, you will drive the vision to simplify business for millions by building and scaling core procurement products and experiences. You will lead a team of product managers and collaborate with engineering, design, data science, and marketing to deliver impactful solutions. What You ll Do Define Product Strategy: Develop long-term vision and quarterly roadmaps aligned with company goals. Conceptualize Solutions: Use a problem-first, data-driven approach to identify and prioritize product ideas, balancing platform and long-term considerations. Lead Product Builds: Partner with engineering and design to deliver customer-loved products on schedule, creating detailed specs and managing product scope. Launch & Advocate: Plan go-to-market strategies alongside Product Marketing and serve as the internal and external product champion. Manage Stakeholders: Collaborate closely with senior leadership and cross-functional teams to align strategy with execution. What You ll Bring Strong customer-first and business-first mindset with solid technical understanding. Self-driven and proactive, able to thrive in a fast-paced, competitive startup environment. Analytical, data-informed approach with curiosity about metrics and macro trends. Exceptional problem-solving skills and keen attention to detail. Strong product sense with experience building products from 0 to 1. Minimum 5-6 years in Product Management and 3+ years in software development. Why You ll Love Procol Monthly advance salaries and comprehensive health insurance for employees and families. Free breakfast and snacks in the office. Subscriptions to wellness platforms like PharmEasy, Clove, HealthifyMe, Lenskart, and more. Discounts on fitness, healthcare, and lifestyle services. Fast-paced growth with impact across thousands of businesses. Close collaboration with an experienced founding team dedicated to building a great company.

Job Title: Program & Strategy Manager CEO s Office Location: Gurugram, Haryana, India (Onsite, Full-Time) Experience: 3+ Years | Department: CEO s Office / Strategic Initiatives About Spyne At Spyne, we are redefining how cars are marketed and sold using cutting-edge Generative AI. What began as a bold idea to automate car visuals has evolved into a full-scale, AI-powered automotive retail ecosystem. We are backed by $16M in Series A funding from Vertex Ventures, Accel, and other top investors. In the last 15 months alone, we've expanded into the US and EU, launched industry-first AI image and 360 solutions, and achieved a 5x revenue surge with even greater growth ahead. Now, we re building a complete AI Retail Suite and scaling our footprint to 150K+ dealerships globally. Role Overview As a Program & Strategy Manager, you will work directly with the CEO s Office to lead and drive the adoption of Agentic AI (autonomous, goal-driven AI systems) across the organization. This includes Product, Engineering, Sales, Marketing, HR, Finance, Customer Success, and more. You ll be responsible for managing high-impact programs that integrate AI-driven automation into our operations, while also supporting strategic initiatives that align with Spyne s rapid growth and vision. What You ll Do Agentic AI Transformation Lead company-wide adoption of Agentic AI systems across key business functions Drive automation using tools like GPT-based agents, RPA, no-code AI platforms, and AutoML Define metrics to track AI-driven efficiency and performance improvements Work closely with Data & Engineering teams to integrate AI into existing workflows Conduct internal workshops to upskill teams on AI tools and practices Strategic Program Management Develop and execute strategic initiatives aligned with overall business objectives Own cross-functional programs focused on revenue growth, operational efficiency, and customer acquisition Track key business KPIs and ensure timely execution of high-impact priorities Support leadership with executive presentations, investor updates, and business reviews Work directly with the CEO on mission-critical business priorities Stakeholder & Team Collaboration Serve as the liaison between the CEO s office and all functional leaders Manage relationships with key AI vendors and partners (OpenAI, Microsoft, etc.) Enable adoption of AI across departments through communication and change management Build internal tools and dashboards for strategic visibility and impact tracking Experience & Background 3+ years in Program Management, Product Strategy, Business Ops, or similar roles Proven track record in managing cross-functional, strategic initiatives Strong experience in analytics (Excel, SQL, BI tools like Tableau, Looker, or Power BI) Technical Acumen Basic familiarity with LLMs and AI tools (OpenAI, Hugging Face, Anthropic, etc.) Ability to collaborate with AI/ML engineering teams and understand core technical concepts Strong understanding of business process automation and digital transformation Soft Skills Excellent communication and stakeholder management skills Strategic thinker with strong problem-solving abilities High ownership mindset and the ability to thrive in fast-paced, high-growth environments Why Join Spyne At Spyne, we re not just building AI products we re building the future of work. You ll be part of a driven, high-performance team in a company where speed, innovation, and ownership define our culture. What You ll Get: Opportunity to work directly with leadership on strategic initiatives Comprehensive health insurance (GMC, GPA, GTLI) Career growth with leadership exposure and equity options for top performers Office-first, high-energy environment that encourages real-time collaboration A young, driven team (average age: 25 26) working alongside seasoned professionals Our Values Customer Obsession: Every initiative is measured by the value it brings to customers Speed Over Perfection: Fast execution is key learn and iterate quickly Extreme Ownership: Own the outcomes, not just the process 10x Innovation: Think bigger and solve at scale A-Team Standards: We hire top talent and enable them to grow fast

Senior Role in Risk Management Location: Gurugram, India Employment Type: Full-Time Experience: 3 7 Years About OXYZO Financial Services Ltd. OXYZO Financial Services Ltd. is a leading Fintech NBFC, revolutionizing B2B lending for SMEs and Emerging Corporates across India. We are part of the OfBusiness Group and have built a robust AUM of 7,700 Cr, delivering strong PAT of 300 Cr last year. Operating in over 20+ cities, we provide financing solutions that are transforming key industries, including Manufacturing, Engineering, Textiles, and Logistics. Backed by marquee investors like Creation Investments, Matrix Partners, Norwest, Tiger Global, and Alpha Wave, we are rapidly expanding and scaling our business. Role Overview We are looking for an experienced Risk Management Senior Professional to join our Risk Team and work directly with the Chief Risk Officer (CRO). In this role, you will be responsible for implementing advanced risk frameworks, developing and managing risk models, and ensuring strong risk mitigation strategies are in place across the organization. Your expertise in credit risk, operational risk, and financial controls will play a critical role in maintaining the safety, security, and compliance of the lending portfolio. Key Responsibilities Develop Risk Frameworks: Implement and manage the ICAAP (Internal Capital Adequacy Assessment Process) and ALM (Asset Liability Management) frameworks. Develop and execute HQLA (High-Quality Liquid Assets) management strategies. Credit Risk Models: Build and deploy ECL Models (Expected Credit Loss), including calculating PD (Probability of Default), EAD (Exposure at Default), and LGD (Loss Given Default). Develop risk grading models for credit risk classification across various portfolios. Operational Risk Management: Identify, assess, and monitor operational risks across lending portfolios, outsourcing activities, and internal financial controls. Work on developing and implementing Early Warning Systems (EWS) for fraud risk management and transaction monitoring. Cyber & Data Security: Collaborate with the CISO (Chief Information Security Officer) to address data security, cybersecurity, and physical security risks. Implement and manage monitoring systems for suspicious transactions and cash transactions. Risk Mitigation & Assessments: Conduct regular risk assessments of the portfolio, including QML (Quality Migration Ladder), DPD (Days Past Due) analysis, and staging. Ensure that risk mitigation strategies are identified, documented, and executed in a timely manner. Emerging Risks & Regulatory Compliance: Identify emerging risks, including geopolitical, strategic, or regulatory risks. Provide insights into macro-risk indicators and proactively manage these risks. Coordinate with internal auditors, external auditors, and regulatory bodies for audits and inspections. What We Are Looking For Educational Qualifications: Master s degree or professional certifications like MBA (Finance), FRM (Financial Risk Manager), CFA, CA, CMA, or CS. Minimum of 3 years of experience in Risk Management within a Bank or NBFC. Skills & Expertise: Strong understanding of risk management frameworks, regulatory requirements, and industry best practices. In-depth knowledge of credit risk models, operational risk management, and financial controls. Good technical understanding of the financial sector, especially in the context of B2B lending. Soft Skills: Strong communication and interpersonal skills to work effectively across departments. Ability to lead projects and make key decisions in a fast-paced, high-pressure environment. Fast-track Career Growth Ample opportunities for personal and professional growth. High-Impact Roles Be part of high-stakes projects with significant business impact. Ownership & Autonomy Lead initiatives with full ownership and decision-making power. Exceptional Peer Group Work alongside some of the best talent in the industry. Enjoyable Workplace Culture Join a team that values collaboration, respect, and innovation. Competitive Pay & Rewards Attractive compensation package with performance-driven incentives.

Assistant Manager / Sr. Executive - Performance Marketing Location: Gurugram, Haryana, India Employment Type: Full-time About ixigo ixigo is a leading travel-tech company based in India, empowering millions of travelers to plan, book, and manage their trips across rail, air, buses, and hotels. Using cutting-edge AI, machine learning, and data science, ixigo helps travelers make smarter decisions. With the inclusion of ConfirmTkt and AbhiBus in 2021, ixigo is positioned as one of the top 10 most downloaded travel apps globally, as per data.ai (2022). We re headquartered in Gurugram, with additional offices in Bangalore and Hyderabad. Job Description We are looking for a Performance Marketer with a creative, analytical mindset to help ixigo continue to grow. In this role, you will manage campaigns across various digital marketing platforms to drive high-quality user acquisition and optimize return on investment (ROI). You will work in a fast-paced startup environment, thrive on problem-solving, and take ownership of driving the growth of one or more of ixigo s products. Your ability to leverage data, craft creative strategies, and test various channels to improve performance will be essential to your success. This is an exciting opportunity to have a direct impact on the growth of our digital platforms. Key Responsibilities Campaign Management: Own and manage paid marketing campaigns across platforms such as Google, Facebook/Instagram, Apple Search Ads, Bing, Snapchat, Twitter, Quora, etc., ensuring the highest possible user acquisition quality. Performance Analysis: Track, report, and analyze performance KPIs across all channels to optimize campaigns and maximize ROI. Highlight potential trade-offs between CPA-based activities, and make data-driven recommendations on budget allocation and strategy adjustments. Growth Strategy Development: Leverage market research and audience insights to segment, target, and engage potential customers effectively. Design creative, data-backed marketing strategies and test campaigns to identify opportunities for improving user engagement and growth. Identifying New Channels & Opportunities: Explore new and emerging marketing channels to drive faster adoption and identify viral growth opportunities. Experiment with new platforms, products, and technologies to uncover strategies that drive growth. Product & Content Optimization: Work closely with product and content teams to identify opportunities for driving viral growth and improving acquisition efforts. Testing and Iteration: Use A/B testing tools, Google Analytics, Adjust, and Firebase to measure, experiment, and refine campaign strategies. Creative Skills: Collaborate with design teams and use tools like Photoshop (or other basic image-editing tools) to create high-quality visual assets for marketing campaigns. Qualifications Must-Have Skills & Experience Education: B.Tech/B.E. from a Tier 1 college (MBA is a plus). Experience: 2 - 4 years of hands-on experience driving user acquisition through digital channels for mobile and internet products. Experience with digital marketing channels such as Google Ads, Facebook/Instagram, Snapchat, Twitter, Apple Search Ads, Quora, etc. Marketing Expertise: Deep understanding of Search Engine Marketing (SEM), Social Media, and Content Marketing strategies. Strong knowledge of A/B testing, Google Analytics, Adjust, Firebase, and other digital marketing tools. Creative & Analytical Skills: Strong creative intuition and analytical thinking akin to a Product Manager. Ability to generate creative marketing solutions while keeping an eye on performance metrics. Technical Acumen: A solid grasp of user behavior and mobile app marketing. Experience using image editing tools (e.g., Photoshop) for campaign assets is a plus. Growth Mindset: Strong curiosity about new apps, web products, SaaS tools, and platforms that can drive faster growth. A knack for identifying trends and testing new ideas to find what works. Behavioral Traits Communication: Exceptional communication skills with the ability to express complex ideas in simple and easy-to-understand terms. Creative Problem-Solver: Ability to come up with creative and effective solutions to marketing challenges. Startup Mindset: Thrive in an an informal startup environment and bring a hands-on, proactive attitude to the table. High Energy & Drive: Possess a high energy level with a commitment to achieving goals and driving team success. Impact: Own and drive the performance marketing strategy for ixigo s products. Dynamic Environment: Work in a fast-paced, high-energy startup culture. Growth Opportunities: Learn and grow in an environment that fosters creativity and innovation. Competitive Compensation: We offer attractive pay and benefits.

Job Title: Manager - Business Analytics Location: Gurugram Experience: 6+ Years (1+ Years as Manager in MIS, WFM, or Reporting) Education: Any Graduation Job Description: We are seeking a Manager - Business Analytics to effectively lead our Business Analytics function and manage a team of 15-20 business analysts. In this role, you will be responsible for implementing tools and strategies that translate raw data into valuable business insights. Your goal will be to help drive high performance and quality by leveraging data for decision-making. Strong logical reasoning skills, business intelligence, and excellent communication abilities are essential for this role. Key Responsibilities: Team Leadership: Lead and manage a team of 15-20 Business Analysts, providing guidance and support in their daily activities and ensuring the accuracy and efficiency of their work. Data Reporting & MIS Generation: Generate, maintain, consolidate, and track various reports, ensuring timely and accurate delivery. Develop and execute daily, weekly, and monthly MIS Reports, utilizing advanced Excel/VBA, PPT, and MySQL. Update informative dashboards regularly with data visualization elements like Bar Charts, Pie Charts, etc. Reconcile and email MIS reports with data visualization details and track business performance. Data Analysis & Experimentation: Conduct data-based experiments to identify opportunities for improving the decision-making process. Develop and execute statistical modeling techniques for better business insights and to cover adjacent categories. Identify opportunities for automating reports, snapshots, and dashboards using advanced formulas, macros, and VB. Strategy & Process Optimization: Develop strategies for effective data analysis and reporting, ensuring that insights generated are aligned with business goals. Build systems and tools that can transform raw data into actionable business insights. Work closely with cross-functional teams to ensure that all analytics solutions are correctly configured and implemented. Data Quality & Integrity: Oversee all analytics operations to identify discrepancies and ensure the data is of the highest quality. Identify gaps in reporting systems and drive improvements to ensure the accuracy of business-critical data. Cross-Functional Collaboration: Collaborate with other departments to gather insights, ensure consistent reporting, and solve business challenges using data-driven decisions. Skills and Qualifications: Experience: Minimum 6 years of overall experience in analytics or reporting, with at least 1 year as a Manager in MIS, WFM, or Reporting. Technical Skills: Proficient in Advanced Excel, VBA, PowerPoint, and MySQL. Experience in building and maintaining dashboards, utilizing data visualization tools. Strong understanding of statistical modeling techniques and experience in applying them to business problems. Leadership: Proven experience in managing and mentoring a team, with the ability to guide the team towards effective problem-solving and reporting outcomes. Analytical Mindset: Strong problem-solving abilities and a keen eye for detail, ensuring data accuracy and the generation of actionable insights. Communication Skills: Excellent verbal and written communication skills, with the ability to present complex data insights in a clear and understandable manner to stakeholders at all levels. Automation & Optimization: Expertise in automating reporting processes using advanced formulas, macros, and VB to improve efficiency and accuracy. Additional Information: Work Days: 6 Days a week. Location: Gurugram. Education: Any graduation (Bachelors or higher). What We Offer: Competitive salary and benefits. A collaborative and growth-oriented work environment. Opportunity to make a significant impact on business performance using data-driven insights.

We proudly offer a comprehensive total rewards package, including bonuses, healthcare, insurance benefits, retirement plans, wellness programs, and performance awards. You ll also have access to social and recreational activities tailored to your location. Job Description What You Will Do: Ensure compliance with Quality Management Systems (QMS) in line with internal and external regulatory requirements, including but not limited to FDA, ISO, MDD, FGO EU, and country-specific regulations. Contribute to the development of an optimized QMS that aligns with corporate, divisional, and global QMS requirements. Assess and quantify QMS support requirements, ensuring the right structure is in place for effective service delivery. Promote Good Manufacturing Practices (GMP) and Good Documentation Practices (GDP) within the Quality department. Identify and implement opportunities for continuous improvement to enhance the efficiency and effectiveness of QMS processes. Develop and deliver QMS-related training and compliance programs for the team. Assist in the development, maintenance, and continuous improvement of QMS policies, procedures, and systems. Implement best-in-class QMS practices, benchmark against industry leaders, and ensure alignment with regulatory requirements. Ensure QMS accurately reflects actual business activities and supports New Product Introduction (NPI) needs. Contribute to the development or modification of regional/local QMS in a project environment. Participate in IT discussions, offering insights from a QMS perspective, and contribute to SRS/URS activities as needed. Support the business during audits, providing insights into system functionality. What You Need: Required: B.Tech (Electronics, Electrical, or Mechanical) with 5-7 years of experience in supplier quality. Knowledge of ISO 13485, FDA, EUMDR, and regional medical device regulatory requirements. Strong communication skills to effectively share information with team members, leaders, management, and suppliers. Experience supporting third-party inspections (FDA, notified body, etc.) within the medical device industry. Understanding of quality systems and web-based interactions. Excellent interpersonal skills for collaborating with cross-functional teams (engineering, R&D, manufacturing, and regulatory affairs). Proven ability to execute and lead projects, with a strong understanding of project stages. Proficiency in improvement methods and processes. Preferred: Understanding of medical device regulatory compliance (ISO 13485, CFR 820, or equivalent). Strong communication and influencing skills, with the ability to manage multiple tasks and represent the quality function across teams. ISO 13485 Lead Auditor certification or equivalent. Health Benefits: Medical, dental, and vision insurance Prescription drug coverage Critical illness, accident, and hospital indemnity insurance Personalized healthcare support, wellness programs, and tobacco cessation Financial Benefits: Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) 401(k) plan with company match Employee Stock Purchase Plan (ESPP) Life insurance, short-term disability insurance About Stryker: Stryker is a global leader in MedSurg, neurotechnology, and orthopedics, helping improve patient and healthcare outcomes. Every year, we impact over 150 million patients globally. Depending on role requirements, employees may need to obtain vaccinations as an essential function of their role when accessing customer accounts. Qualification : B.Tech (Electronics/Electrical/Mechanical) with 5-7 years of experience in Supplier quality.

About Shiprocket: At Shiprocket, we are on a mission to simplify and elevate the e-commerce experience. We provide e-commerce sellers with AI-powered technology and reliable services, covering everything from conversion and order fulfillment to shipping, customer communication, and returns management. Our platform scales data, workflows, and supply chains to equip sellers with the tools they need to deliver exceptional customer experiences. What It s Like to Work at Shiprocket: At Shiprocket, we embrace the following success traits that shape our culture and drive us toward achieving great things: Innovation Within Constraints: Embrace constraints and use them as a foundation for innovation. Speed is Key: Make swift decisions and take action based on their potential impact. Ruthless Frugality: Be frugal, as it leads to growth and efficiency. Direct Communication: Be transparent and honest in all interactions. Sports Team Mentality: We re not a family, we re here to win as a team. Customer Obsession: Always prioritize the customer and their experience. Role Overview: We re seeking a highly analytical and data-driven Central Analytics Lead to drive data-informed decision-making across Shiprocket. In this role, you ll play a critical part in building and scaling our central analytics function. You will help identify key business opportunities, provide actionable insights, and enable data-driven strategies across all departments. Key Responsibilities: Develop & Implement Analysis Frameworks: Design and implement robust data analysis methodologies and frameworks to enhance decision-making. Dashboard & Reporting: Build and maintain data dashboards and reports to monitor performance and track key business metrics. In-depth Data Analysis: Conduct detailed analysis to identify trends, uncover insights, and inform strategic decisions that drive business growth. Stakeholder Presentations: Develop data-driven presentations to communicate insights and recommendations to stakeholders across the organization. Cross-Functional Collaboration: Work closely with teams across product, marketing, sales, and operations to understand their data needs and provide actionable insights. Team Development: Build and mentor a high-performing team of analysts (future expectation). Identify Opportunities for Innovation: Identify areas for process improvement and data-driven innovation to enhance business strategies. Ensure Data Integrity: Maintain data quality and integrity across all systems and platforms. Stay Ahead of Trends: Keep up-to-date with the latest advancements in data analytics and visualization tools. Preferred Skills & Qualifications: Experience: 4+ years in an analytics role, ideally in a fast-paced, high-growth startup environment. SQL & Data Warehousing: Exceptional SQL skills with experience in data warehousing and ETL processes. Data Visualization: Strong experience with data visualization tools (e.g., Tableau, Power BI, Looker). Communication Skills: Excellent presentation, communication, and storytelling abilities to translate complex data into actionable insights. Analytical & Problem-Solving Skills: Strong critical thinking and independent problem-solving skills to tackle complex data challenges. Growth Mindset: Eagerness to learn and adapt to new challenges and technologies. Educational Background: Bachelor s degree in Statistics, Mathematics, Economics, Computer Science, or a related field. Bonus Points: Data Infrastructure: Experience in building and scaling data infrastructure and systems. Machine Learning: Experience with machine learning and predictive modeling techniques. Qualification : Bachelors degree in Statistics, Mathematics, Economics, Computer Science, or a related field.

About Shiprocket: At Shiprocket, we are on a mission to make e-commerce simple, accessible, and trustworthy. We empower e-commerce sellers with AI-driven technology and reliable services, covering everything from conversion and order fulfillment to shipping, customer communication, and returns management. Our platform scales data, workflows, and supply chains, providing sellers with everything they need to deliver an exceptional customer experience. What It s Like to Work at Shiprocket: Our culture is built on the following principles: Key to True Innovation: We thrive under constraints and use them as opportunities to innovate. Speed Above All Else: We prioritize quick decision-making and actions that make the most impact. Be Ruthlessly Frugal: Efficient use of resources drives growth. Say It Like It Is: We value honesty and directness in communication. We re Not A Family, We re A Sports Team: We are here to win and accomplish great things together. Customer-First Mentality: Our focus is always on delivering outstanding experiences for our customers. Role Overview: Shiprocket s Engineering Team is focused on driving innovation and excellence within the e-commerce and logistics industries. We are dedicated to developing cutting-edge technology solutions that empower businesses to scale efficiently, optimize operations, and deliver outstanding customer experiences. With a focus on automation, data-driven decision-making, and seamless integrations, we aim to revolutionize how merchants, customers, and logistics providers interact. We are looking for a Data Analyst with 2-6 years of experience to help support our diverse business units (Finance, Product, Operations, Marketing, etc.) by leveraging insights derived from analyzing large datasets. The ideal candidate will be proficient in data mining, analytical methods, data tools, and model development and implementation. Roles and Responsibilities: Data Preparation & Analysis: Gather and analyze data to generate reports that provide actionable insights to business teams. Support the strategic planning of new AI or data-centric products. Insight Generation: Analyze key metrics and performance indicators to identify the root causes of inefficiencies or defects in processes, helping teams drive improvements. Collaboration with Business Teams: Collaborate proactively with various internal business teams to enhance project outcomes, focusing on optimizing resource utilization and ensuring timely completion. Report Creation: Build and maintain reports that communicate key findings and trends clearly to management, facilitating data-driven decision-making. Continuous Improvement: Recommend and implement improvements based on data insights, contributing to better operational efficiencies. Preferred Skills & Qualifications: Business & Statistical Acumen: Ability to translate business questions into statistical solutions and communicate insights effectively. Data Analytics Proficiency: Expertise in SQL, PL/SQL, BigQuery, and Snowflake. Experience in scripting languages like Python is highly desirable. Analytical Tools & Methodologies: Strong understanding of OLTP/OLAP databases, data analytics tools, and methodologies. Hands-on experience in data mining and statistical modeling. Data Visualization Skills: Experience with tools such as Metabase (preferred) and advanced Excel to present data insights in an accessible format. Cloud Services Knowledge: Familiarity with AWS services is a significant advantage. Problem-Solving: Proactive mindset with the ability to identify challenges and develop practical solutions to improve processes and drive business results. At Shiprocket, we offer a dynamic, fast-paced work environment where you ll have the opportunity to make a significant impact. You'll work alongside a talented team that embraces innovation, prioritizes customer satisfaction, and continuously pushes the envelope to redefine e-commerce logistics.

BlackRock - Microsoft Dynamics Engineer About the Team The Dynamics Solution Center team s mission is to create best-in-class experiences for our business users by providing a reliable and effective service in developing and supporting the use of the MS Dynamics platform. Role Overview We are looking for a Microsoft Dynamics Engineer to design, develop, and customize Microsoft Dynamics 365 for BlackRock s Sales and Service teams, and their partner teams. Primary Responsibilities Customization and Configuration: Assist in customizing and configuring Microsoft Dynamics 365 modules to meet business requirements. Help develop and maintain custom entities, workflows, and business rules. Support the creation and modification of forms, views, and dashboards. Integration and Data Migration: Assist in integrating Microsoft Dynamics 365 with other systems (e.g., SharePoint, Power BI, Azure). Collaborate with Aladdin Engineering on integrations. Support data migration from legacy systems to Dynamics 365. Development and Extensions: Assist in developing extensions using Power Platform (PowerApps, Power Automate, Power BI). May need to write custom code (JavaScript, C#, .NET) to enhance functionality. Collaborate with senior developers on complex projects. Support and Troubleshooting: Provide technical support to end-users and help resolve issues related to Dynamics 365. Assist in debugging and troubleshooting system errors and performance bottlenecks. Collaboration and Documentation: Work closely with business analysts, project managers, and stakeholders to gather requirements. Help document technical specifications, solution designs, and code changes. Essential Skills / Experience Minimum of 2+ years experience in a technical role and 1+ years experience with Dynamics 365 and/or Power Platform engineering. Basic technical skills covering Power Automate & Power Apps. Experience in customization and configuration is a plus. Familiarity with building and deploying solutions in Microsoft Dynamics and the Power Platform. Basic understanding of D365 Sales and Customer Services applications. Understanding or experience in writing code in JavaScript, C#, or .NET is a benefit. Good written and verbal communication skills and the ability to gain buy-in from a non-technical audience at varying degrees of seniority. Positive attitude and resilience, with strong problem-solving skills. Ability to work effectively with cross-functional teams. Our Benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our Hybrid Work Model BlackRock s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.

Overview of Technology Roles At BlackRock, technology has always been central to what we do. Our technologists continue to shape the future of the industry with their innovative work. We are not only curious but also collaborative, eager to embrace experimentation as a means to solve complex challenges. Here, you'll find an environment that promotes cross-team, cross-business, and cross-regional collaboration. We are committed to supporting your growth as a technologist through curated learning opportunities, specialized career paths, and access to experts and leaders worldwide. Job Description About This Role You will be working with one of the top FinTech companies globally. BlackRock provides its Aladdin platform to over 200 of the world s top corporations, managing about a quarter of all global assets. Our firm is global but close-knit, with a shared goal of providing the best possible level of support to our business partners and customers. From the top of the firm down, we embrace the diversity of values, identities, and ideas that our employees bring. We are serious about our people and offer Flexible Time Off (FTO), collaborative working spaces, and other benefits. The individual selected for this role will have the opportunity to define relationships with IT teams across the globe and be exposed to various applications and technologies used at BlackRock. This will provide a broad view of how functional teams and technology collaborate to deliver services to end users. We are particularly interested in candidates with skills in: Strong Leadership Data-driven Analysis Change Management ITIL Framework Cloud Platform offerings like Microsoft Azure and Google If any of this excites you, we want to hear from you! Team Overview The Mission Control organization is part of the Aladdin Product Group Platforms Team at BlackRock. It is responsible for ensuring a seamless Aladdin client experience through operational support and control across core investment systems. Responsibilities Coordinate Technological Changes: Ensure the stability of the Aladdin platform and BlackRock infrastructure while supporting innovation. Communicate Impact: Inform technology and business partners about high-risk changes and secure necessary approvals. Security Patching: Oversee security patching efforts to meet compliance and security goals. Relationship Management: Build and nurture relationships with global IT teams, understanding the various applications and technologies in use. Process Improvement: Enhance the quality, efficiency, and effectiveness of change control processes. Technical Skills: Utilize skills in desktop technology, TCP/IP networking, UNIX commands, SQL queries, and scripting. Collaboration and Leadership: Work independently or as part of a team, demonstrating strong leadership and communication skills. Qualifications Candidates are encouraged to demonstrate the following: 4+ years of experience as an IT Change Manager. Familiarity with industry-standard Change Management practices. An understanding of running services on Cloud infrastructure solutions. Experience with application monitoring solutions. Ability to leverage AI and data-driven analytics tools to address challenges. Strong knowledge of operating within the ITIL framework. Previous experience in the Financial Services or Technology industry. Scripting or basic development skills to automate tasks. Strong interpersonal and communication skills, both written and verbal, with the ability to communicate effectively across all levels of the business. Excellent organizational skills and attention to detail. Self-motivated, able to prioritize, take ownership of responsibilities, and work effectively as part of a team. Adaptable, with the ability to multi-task and adjust in a fast-paced environment. Experience with Change Management tools like ServiceNow. Our Benefits To help you stay energized, engaged, and inspired, we offer a wide range of benefits, including: A strong retirement plan to help secure your future. Tuition reimbursement for continuous learning and professional development. Comprehensive healthcare to keep you and your family covered. Flexible Time Off (FTO) so you can recharge, relax, and take care of your loved ones. Our Hybrid Work Model BlackRock s hybrid work model promotes a culture of collaboration and apprenticeship while providing flexibility. Employees are required to work at least 4 days in the office per week, with the flexibility to work 1 day from home. Some business groups may require additional office presence based on the role's responsibilities. We are focused on increasing impactful moments that arise from in-person collaboration, aligned with our commitment to performance and innovation. This hybrid model will help you accelerate your learning and onboarding experience at BlackRock. About BlackRock At BlackRock, we are united by one mission: to help more and more people experience financial well-being. Our clients including individuals saving for retirement, families paying for education, and businesses supporting infrastructure projects benefit from their investments with BlackRock. These investments help strengthen the global economy by supporting businesses of all sizes, financing infrastructure projects, and facilitating innovations that drive progress. This mission would not be possible without our most important investment: our employees. We are dedicated to creating an environment where all colleagues feel welcomed, valued, and supported through networks, benefits, and development opportunities to help them thrive.

Area Service Delivery Manager Artificial Lift (ALS) - India Join the Service Delivery Team Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy extraction assets. Our team provide technical expertise to meet our client expectation in Artificial Lift requirement. We provide customers with the peace of mind needed to reliably and efficiently improve their operations. Partner with the best As the Area Service Delivery Manager Artificial Lift (ALS) - India, you will have full accountability for achieving the business key performance indicators as well as managing all activities in India including responsibility for P&L, Account Management Teams, and all Product Line personnel in-country. As Area Service Delivery Manager ALS - India, you will be responsible for: Managing the growth of business for ALS in India Participating in the Baker Hughes HSE Management System, including compliance to the policies, management standards and specific procedures that apply Ensuring employee accountability and full compliance with all company standards Managing all ALS business performance for India (Fiscal, Operational Delivery, Inventory) Managing the development and effective execution of Service Delivery to grow profitable market share in the cluster Managing people and performance Communicating business plans to executive management (Region and Product Line) Providing guidance, work direction and coaching to operational and field staff, development of talent Collaborating with sales/commercial teams as well as direct interaction with customers in the cluster to understand the activity forecast (volume and complexity) Handling complex medium term project processes and department has to define approaches. Fuel your passion To be successful in this role you will: Have a Bachelor's degree (Electrical/Mechanical/Petroleum Engineering) from an accredited university or college Have a minimum of 10 years of experience in Artificial Lift with at least 5 years in a Business Management role in Artificial Lift Have sound commercial understanding of P&L, balance sheet, commercial and contractual language Be well organized with good communication, inter-personal skills as a leader, with clients and with Baker Hughes Executive Leadership Have the ability to collaborate across functions, Product Lines & geographies to further Baker Hughes growth Have a mind set of customer intimacy and continuous engagement to ensure excellence in service delivery Have excellent communication, negotiation, interpersonal and leadership skills. Be comfortable and flexible to work with several countries/time zones Have established project management & strategic business planning skills Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Occasional remote working as required Flexibility within the day or week to get the job done Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward making it safer, cleaner and more efficient for people and the planet. Join Us: Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Qualification : Have a Bachelor's degree (Electrical/Mechanical/Petroleum Engineering) from an accredited university or college

Job Title: Client Financial Management Manager Skill Required: Client Financial Management - Financial Analysis Experience: 13 to 18 Years Location: Gurgaon Education: Master of Business Administration (MBA), CA, CMA, or MBA in FP&A About Accenture Accenture is a global professional services company with expertise in digital, cloud, and security. With unmatched experience and specialized skills across 40+ industries, we provide Strategy & Consulting, Technology & Operations, and Accenture Song services powered by the world s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000+ professionals serve clients in 120+ countries, driving business transformation through technology and human ingenuity. Visit us at www.accenture.com About the Role As a Client Financial Management (CFM) Manager, you will play a critical role in financial planning, budgeting, forecasting, and contract P&L management. You will work closely with senior management to enhance financial strategies and drive profitability optimization. You will also be responsible for finance transformation initiatives, leveraging automation, AI-driven analytics, and machine learning to improve financial function performance. Key Responsibilities Financial Management: Oversee budgeting, forecasting, contract P&L management, and financial advisory services. Strategic Financial Analysis: Design and implement tools and processes for financial assessment, volatility analysis, and key financial metrics. Profitability Optimization: Evaluate cost to serve, pricing strategies, and financial consolidation for improved efficiency. Decision-Making & Advisory: Provide insights and recommendations to client and corporate leadership teams. Process Transformation: Drive finance transformation initiatives using automation and AI-driven analytics. Stakeholder Engagement: Collaborate with senior management and external stakeholders to align financial strategies with business goals. Team Leadership: Manage large to medium-sized teams or work as an individual contributor on complex financial projects. Expertise in Financial Planning & Analysis (FP&A) Strong Budgeting & Forecasting skills Experience in Cost to Serve & Pricing Optimization Financial Consolidation & Close Operations expertise Ability to manage multiple stakeholders and influence decision-making Strong analytical, communication, and leadership skills Adaptability and flexibility in a dynamic work environment Work with global clients and senior leadership on high-impact financial strategies. Leverage cutting-edge financial technologies (AI, automation, machine learning). Be part of a dynamic Finance Operations team driving innovation. Enjoy career growth opportunities in a leading global organization. Location: Gurgaon Shift Requirement: May require rotational shifts

Job Description Join us as a Markets Data Management Analyst In this role, you ll work on the static setup and maintenance of clients and standard settlement instructions. As a Markets Data Management Analyst, we ll expect you to act as a point of contact for queries, requests, and the facilitation of onboarding and trade execution for clients. You ll be working in partnership with internal and external stakeholders, allowing you to hone your communication skills and gain great exposure for your work. We're offering this role at senior analyst level. What you'll do You ll make sure that clear and unambiguous roles and responsibilities are agreed and seek out opportunities to engage with new and existing functions and learn new skills. We ll look to you to make sure that your stakeholders fully understand the global reference data strategy and agenda. And, you ll be managing the expectations of internal support functions with insight into client requirements and the development of business. Your responsibilities will include: Maintaining an understanding of the front-to-back client life cycle. Suggesting areas of improvement for daily processing and escalating these appropriately. Formulating plans that are delivered in line with agreed risk, cost, and time requirements. Acting as a point of contact for static data queries and requests. Driving the development, implementation, and regular review of policies and procedures and ensuring colleagues have adequate awareness and training. The skills you'll need We ll expect you to have strong experience in the financial services industry, with a specialism in reference data, client onboarding, or client exits. You ll need to have excellent analytical skills, with a structured and methodical approach when investigating data issues. Crucially, you ll have the ability to thrive in a fast-paced and rapidly evolving environment. You ll also need: Excellent communication and presentation skills. Strong interpersonal skills with the ability to build, maintain, and enhance relationships at all levels. Good Microsoft Office Excel, Word, and PowerPoint skills.

Job Information: Work Experience: 3+ years Industry: IT Services Job Type: FULL TIME Location: Gurgaon Key Responsibilities: Ability to drive the major incident to resolution as Incident commander and involve in the post-mortem process. Identify gaps within the current monitoring infrastructure and create/enhance tools to address them. Perform event root cause analysis using logs, tools, and available documentation. Contribute to documentation to improve resolution time. Assess the impact of the potential client or platform-wide incidents and escalate to the appropriate teams. Timely escalation of problems that could be potential risks. Experience with logging/monitoring tools (Kibana, Grafana, Prometheus, or any other standard monitoring tool). Working understanding of web infrastructure (Load balancers, application servers). Bachelor s/Master s degree in Engineering, Computer Science (or equivalent experience). 3+ Years of experience as Devops Engineer. Terraform and CI/CD configuration, pipelines, and jobs. Must have strong knowledge of Terraform. Must have experience in Python. Kubernetes understanding, CLI, service re-provisioning. Must have experience creating Helm charts and performing common k8s maintenance tasks. Minimum 3 years of experience working with containerized applications. Should have hands on experience with AWS Services. Solid understanding of system performance and monitoring. Demanding high availability of service and quality of support service to the customer. Operating system (Linux) configuration, package management, startup, and troubleshooting. Good communication skills with an ability to relay incident details expeditiously, concisely, and accurately. Strong knowledge of infrastructure and application development toward operational support. Highly motivated individual, Self-starter, and a quick learner. Extensive knowledge of Incident/Change/Problem management. Ability to write simple to moderately complex scripts and programs for automation, tools, frameworks, dashboards, alarms. (Python, TypeScript, Bash). Qualification : Bachelors/Masters degree in Engineering, Computer Science (or equivalent experience).

Company Overview: American Express is committed to providing the world s best customer experience every day. The Global Servicing Group (GSG) is central to fulfilling this mission, with over 36,000 team members working across various lines of business, including Customer Engagement, Merchant Services, Credit & Fraud. Within this structure, the Global Capacity & Contact Management (GCCM) team works towards optimizing resources and maintaining consistent customer service levels globally. Role Overview: The Planning & Data Intelligence (PDI) team within GCCM plays a pivotal role in supporting global reporting and analytics. This role involves automating, standardizing, and enhancing the reporting ecosystem to enable better decision-making through data-driven insights. The role will also involve creating a more efficient process for managing large and multiple data sets and collaborating with business partners to drive the future of reporting within the organization. Key Responsibilities: Define Data Architecture Strategy: Contribute to the development of the data architecture strategy and roadmap to enhance the PDI data ecosystem. Automation & Standardization: Analyze the current reporting structure within GCCM and work towards automating and scaling it through self-service functionalities, especially using Tableau. Reporting Innovation: Collaborate with internal partners to create new reporting dashboards within Tableau and other platforms, ensuring better self-service and efficiency. Analytics & Problem-Solving: Leverage your strong analytical skills to solve both practical and theoretical business challenges, applying machine learning, data mining, and statistical analysis techniques. KPIs & Performance Metrics: Develop and manage key performance indicators (KPIs) to promote efficiency, drive awareness, and improve reporting systems across teams. Reporting to Leadership: Provide on-demand reporting and insights to senior leadership, helping them make informed decisions. Dashboard Development & Adoption: Coordinate the development and testing of new dashboards, ensuring data validation and documentation. Assist in training teams to adopt these tools effectively. Innovation & External Research: Continuously seek new ideas and innovations from external sources to bring best practices into the team s work. Required Qualifications: Educational Background: Bachelor's degree or equivalent combination of education and work experience. Technical Expertise: Expert knowledge in VBA, SQL, Cornerstone, Hive, and Python. Familiarity with workforce management KPIs and Tableau for report building is a plus. Data Analysis & Manipulation: Experience using SAS, Big Data analytics, and statistical software for data analysis and manipulation. Problem-Solving & Analytical Skills: Strong ability to perform deep dive analyses of business metrics, providing actionable solutions and recommendations. Call Center Management Expertise: In-depth understanding of call center principles and how they impact operations. Adaptability & Communication: Ability to work in a fast-paced environment with changing demands, managing multiple tasks effectively. Exceptional written and verbal communication skills in English. Collaboration Skills: Strong interpersonal skills to collaborate and influence across different organizational levels and teams. Benefits & Perks: Competitive Compensation: Base salary with bonus incentives. Health & Wellness Support: Comprehensive medical, dental, vision, life insurance, and disability benefits (dependent on location). Flexible Working Arrangements: Hybrid, onsite, or virtual options depending on role and business needs. Paid Parental Leave: Generous paid parental leave policies (dependent on location). Wellness & Support Programs: Access to global wellness centers and confidential counseling support through the Healthy Minds program. Career Growth Opportunities: Continuous career development and training opportunities. Equal Opportunity Employer: American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Qualification : Bachelor's degree or equivalent combination of education and work experience.