Dashboard Reporting Jobs in Bhubaneshwar

Job Title: Fraud and Risk Analyst Location: Bhubaneswar, Odisha Experience: 1 3 Years Industry: Fintech, Banking & Financial Services Department: Risk & Compliance Employment Type: Full-Time About iServeU iServeU is a leading banking infrastructure provider across the APAC region, enabling digital transformation for financial institutions through embedded fintech solutions. As a certified partner of NPCI and VISA, iServeU offers a cloud-native, microservices-enabled platform with over 5000 configurable solutions tailored for banks, NBFCs, and fintech organizations. We process 2500+ transactions per second using distributed architecture powered by Kubernetes (K8s). Our platform integrates 1200+ microservices, transforming how financial institutions deliver services. Serving over 20 banks and 250+ enterprises in 5 countries, we manage full transaction lifecycles: deposits, withdrawals, transfers, payments, and lending. Our team of 500+ is primarily tech-focused (80%) across Bhubaneswar, Bangalore, and Delhi. Backed by $8 million in funding, we are rapidly scaling innovation and expanding our fintech footprint. Job Summary We are looking for a proactive and analytical Fraud and Risk Analyst to join our team in Bhubaneswar. The ideal candidate will be responsible for real-time transaction monitoring, fraud detection, and ensuring regulatory compliance in line with KYC, chargeback, and AML requirements. This role involves close coordination with banks, merchants, law enforcement, and internal stakeholders to mitigate financial risks and ensure secure customer experiences. Key Responsibilities Monitor real-time transaction queues to detect and investigate high-risk or suspicious activities. Analyze customer transactions for signs of fraud, account takeovers, identity theft, and policy violations. Cancel unauthorized transactions and reduce potential financial losses through timely interventions. Investigate disputes, chargebacks, and coordinate recovery with partner banks, merchants, and wallets. Maintain and update fraud prevention rules based on trend analysis and emerging risks. Liaise with Cyber Crime departments by handling and closing complaints via Cyber Police Portals. Create and maintain fraud analysis models to enhance detection efficiency and reduce false positives. Generate Suspicious Activity Reports (SARs) and present risk summaries to management. Perform KYC and compliance checks, ensuring adherence to AML and identity verification protocols. Investigate and respond to customer and merchant chargeback claims; monitor chargeback ratios and recommend improvements. Proactively identify opportunities to enhance fraud prevention systems, processes, and tools. Required Skills & Qualifications Bachelor s degree in Finance, Commerce, Business Administration, or related field. Minimum 6 months of experience in transaction monitoring or fraud detection. In-depth understanding of the chargeback process (Visa, Mastercard, etc.) and regulatory guidelines. Familiarity with KYC/AML regulations, digital payments, and banking fraud mechanisms. Strong analytical thinking, problem-solving, and decision-making capabilities. Proficient in MS Excel and Advanced Excel functions (VLOOKUP, pivot tables, data comparison). Excellent communication and coordination skills for cross-functional and external stakeholder engagement. Nice to Have: Experience working in a fintech or digital payments ecosystem. Exposure to fraud prevention tools and cyber risk platforms. Basic knowledge of SQL or data querying is a plus. Employee Benefits Competitive Salary Packages Health Insurance for Employees Guest House & Fooding Facility Access to Sports Events & Cultural Activities Learning & Development Opportunities Comprehensive Product and Industry Training Well-equipped Cafeteria and Office Amenities Qualification : Bachelors degree in Finance, Commerce, Business Administration, or related field.

Job Title: FinOps Executive Location: Bhubaneswar, Odisha, India Experience Required: 2 4 Years Department: Finance & Operations Employment Type: Full-Time Company Overview iServeU is a next-generation banking infrastructure platform transforming how financial institutions in the APAC region deliver digital services. A certified partner of NPCI and VISA, iServeU empowers banks, NBFCs, fintechs, and regulated entities with cloud-native, microservices-enabled, low-code/no-code platforms. We process 2,500+ transactions per second using auto-scaling, distributed systems (K8s). Built on 1200+ microservices, our technology powers financial innovation across India and 5 countries. Our solutions support 20+ banks and 250+ enterprises through digital, branch, and agent-led channels. With a team of 500+ (80% in tech roles), we operate from Bhubaneswar, Bangalore, and Delhi. Backed by $8 million in funding, we re expanding fast come be a part of the journey. Role Overview: We re seeking a detail-oriented and analytical FinOps Executive to join our Finance & Operations team in Bhubaneswar. You ll be responsible for ensuring accurate financial processes, managing reporting, and supporting compliance through robust data handling and reporting tools. This is an ideal role for someone with a finance background, solid Excel/VBA/SQL skills, and a passion for data-driven financial operations. Key Responsibilities: Manage daily financial operations: invoicing, payables, receivables, and expenses. Maintain accurate financial records and support internal reconciliations. Generate financial reports, dashboards, and KPI analysis for business review. Support forecasting, budgeting, and management presentations with financial data insights. Perform variance analysis, profitability tracking, and financial modeling. Ensure timely resolution of financial issues with vendors and internal teams. Collaborate with cross-functional departments on financial documentation and compliance. Contribute to automation efforts by creating Excel macros, VBA functions, and SQL-based queries. Identify and implement process improvement strategies across financial workflows. Support the team in preparing reports for regulatory compliance and audits. Required Skills & Qualifications: Bachelor s degree in Finance, Accounting, Commerce, or a related field. 2 4 years of experience in financial operations, accounting, or FinOps roles. Strong knowledge of Excel functions (VLOOKUP, HLOOKUP, PivotTables), data comparison, and conditional formatting. Familiar with financial principles, compliance, and documentation standards. Excellent analytical, problem-solving, and communication skills. Ability to work collaboratively with internal stakeholders and vendors. Strong time management and attention to detail. Preferred Technical Skills: Proficiency in Advanced Excel, including: Macros VBA functions Data sorting, validation, conditional formatting Basic working knowledge of SQL and ability to write queries. Experience in automating reports and reconciliation processes. Perks & Benefits: Competitive Salary & Performance Bonuses Health Insurance for Employees & Dependents Annual Health Checkups & Wellness Initiatives Continuous Learning & Development Opportunities Participation in co-curricular & team events Growth opportunities within a high-impact fintech ecosystem Qualification : Bachelors degree in Finance, Accounting, Commerce, or a related field.

Spectrum Protect Administrator, IBM Spectrum Protect, Backup and Recovery, Data Protection, Disaster Recovery, Backup Administration, Data Archiving, Storage Management, IBM Tivoli Storage Manager (TSM), Tape Library Management, Backup Policies, Disaster Recovery Planning, System Monitoring, Data Encryption, IT Infrastructure, Storage Solutions, Cloud Backup, Restore Operations, Data Integrity, Network Configuration, Capacity Planning, Performance Tuning, Backup Automation, System Troubleshooting, Tape Management, Security Compliance, Disaster Recovery Testing, ITIL Framework, Reporting and Analytics, Backup Scheduling.

Job Position: Lead Cyber Security Auditor Job Locations: Bhubaneswar Experience: 4-6 Years Qualification: Bachelor's or Master's in IT/ Computer Science /Information Security or related field Compensation: Negotiable Job Type: Full Time COMPANY INTRODUCTION iServeU is a modern banking infrastructure provider in the APAC region, empowering financial enterprises with embedded fintech solutions for their customers. iServeU is one of the few certified partners with National Payment Corporation of India (NPCI), VISA for various products. iServeU also provides a cloud-native, micro services-enabled, distributed platform with over 5000 possible product configurations with a low code/no code interface to banks, NBFCs, Fintech, and other regulated entities. We process around 2500 transactions per second by leveraging distributed & auto scale technology like K8. Our core platform combines 1200+ micro services. Our customer list includes Fintech start-ups, top tier private banks to PSU bank. We operate in five countries and help customers constantly change the way financial institutions operate and innovate. Our solutions currently empower over 20 banks and 250+ enterprises across India and abroad. Our platform seamlessly manages the entire transaction lifecycle, including withdrawals, deposits, transfers, payments, and lending through various channels like digital, branch, agents. Our team of 500+ employees, with over 80% in technology roles, is spread across offices in Bhubaneswar, Bangalore, and Delhi. We have raised $8 million in funding to support our growth and innovation. Responsibilities Lead comprehensive security audits of complex digital environments including web, mobile, cloud, and network infrastructures. Assess and ensure compliance with multiple international standards and frameworks such as ISO/IEC 27001, PCI-DSS, CISSP best practices, and regulatory requirements. Perform advanced risk assessments, penetration testing, and vulnerability analyses; interpret results to provide actionable recommendations. Prepare detailed audit reports and present findings to senior management and stakeholders, guiding remediation strategies. Mentor and supervise junior and mid-level auditors, defining audit methodologies, frameworks, and ensuring quality and consistency across audits. Requirements Certifications: Mandatory: CISA and ISO/IEC 27001 Lead Auditor Preferred: CEH, CISSP, PCI-DSS knowledge Desired Skills: Deep expertise in auditing complex digital environments including web/mobile/cloud systems. Strong grip over OWASP, DevSecOps pipeline review, API security, and network security assessment. Client-facing experience with report presentation and regulatory audit preparedness. Ability to define audit methodology, frameworks, and mentor team. Qualification : Bachelor's or Master's in IT/ Computer Science /Information Security or related field

Job Title: Program Manager Presales Location: Bhubaneswar, Odisha, India Experience Required: 0 4 Years Job Type: Full-Time Compensation: Negotiable About iServeU iServeU is a leading banking infrastructure platform provider in the APAC region, enabling financial institutions, fintechs, and NBFCs to deliver seamless embedded fintech solutions. As a trusted partner of NPCI and VISA, iServeU offers a cloud-native, microservices-based, low-code/no-code platform with over 5,000 product configurations. 1200+ microservices power our core infrastructure. We process 2500+ transactions per second with scalable technologies like Kubernetes. Trusted by 20+ banks and 250+ enterprises across 5 countries. Offices in Bhubaneswar, Bangalore, and Delhi with a team of 500+ professionals. Backed by $8 million in funding, with 80% of the team in tech roles. Role Overview We re looking for a motivated and tech-savvy Program Manager Presales to join our Product & Sales Enablement team. This role is ideal for someone passionate about technology, business analysis, and enterprise customer engagement. You'll serve as a vital bridge between our sales, product, and engineering teams translating client requirements into tailored fintech solutions that meet complex business needs. Key Responsibilities Engage with prospective clients to identify business challenges, operational gaps, and product requirements. Conduct discovery workshops, gather requirements, and align customer needs with iServeU s solutions. Deliver customized product demonstrations, highlighting features, use cases, and the business value of our offerings. Draft and deliver technical proposals, RFP responses, and presentations tailored to client expectations. Act as the subject matter expert (SME) on iServeU s platform, products, APIs, and regulatory compliance. Partner with internal sales, product, and engineering teams to ensure proposed solutions are feasible and aligned with product roadmaps. Maintain up-to-date knowledge of industry trends, evolving technologies, and regulatory changes impacting the fintech ecosystem. Provide technical insights during sales pitches, help define pricing strategy, and support enterprise deal closures. Ensure a smooth handover from sales to implementation, capturing client goals and key requirements. Recommend product improvements based on client feedback and market observations. Bachelor's degree in Engineering, Computer Science, Business, or a related field. 0 4 years of experience in presales, business analysis, or solution consulting; fintech experience preferred. Strong understanding of banking, digital payments, or financial services ecosystems is a plus. Excellent verbal and written communication and presentation skills. Ability to simplify and communicate complex technical solutions to both business and technical stakeholders. Strong analytical, problem-solving, and consultative sales abilities. Proficiency in tools like MS PowerPoint, Excel, and CRM platforms (e.g., Salesforce, Zoho). Self-driven, detail-oriented, and capable of handling multiple projects and timelines. Perks & Benefits Competitive Salary with Performance-Based Incentives Health Insurance for Employees Flexible Working Hours Guest House & In-House Fooding Facilities Access to a Well-Facilitated Cafeteria Employee Sports Events & Cultural Activities Transparent Evaluation & Fast-Track Career Growth Equal Opportunity Workplace Training in Fintech Products, Technologies, and Market Trends Career Pathing and Continuous Learning Opportunities Qualification : Bachelor's degree in Engineering, Computer Science, Business, or a related field.

Job Title: Executive / Manager Customer Success Location: Bhubaneswar, India Experience: 3 6 Years Employment Type: Full-Time | On-site Industry: Fintech / Banking Infrastructure / SaaS Company Overview iServeU is a leading banking infrastructure provider in the APAC region, empowering financial institutions with modern, cloud-native, and embedded fintech solutions. As one of the few certified partners of NPCI and VISA, iServeU supports banks, NBFCs, fintechs, and other regulated entities with a microservices-driven, low-code/no-code platform offering over 5,000 product configurations. We process 2,500+ transactions per second using advanced Kubernetes-based auto-scaling architecture. Our platform consists of 1200+ microservices, enabling scalability and innovation. Trusted by 20+ banks and 250+ financial enterprises across India and five international markets. Our team of 500+ professionals over 80% in technology is located in Bhubaneswar, Bangalore, and Delhi. Recently raised $8 million in funding to accelerate product development and market expansion. Role Overview We are hiring a Customer Success Executive / Manager in Bhubaneswar to own and grow relationships with our merchant and enterprise clients. This role involves strategy, communication, and collaboration across teams to ensure client success, product adoption, and revenue growth. You'll act as a strategic advisor to clients, helping them achieve maximum value from their investment in iServeU. Key Responsibilities Client Expansion & Outreach: Develop and execute strategies to grow the merchant customer base. Identify and pursue new business opportunities through active outreach and networking. Relationship Management: Serve as the primary point of contact for assigned customers. Understand their business needs and challenges to recommend tailored fintech solutions. Proposal & Communication Support: Create effective pitch decks, proposals, product documents, and RFP responses that highlight iServeU s value proposition. Product Collaboration: Work closely with product and engineering teams to influence product strategy, based on client insights and market trends. Revenue & Adoption: Drive product usage and customer satisfaction to ensure retention, upselling, cross-selling, and increased wallet share. Customer Journey Ownership: Manage the full lifecycle from onboarding to renewal. Ensure customers receive maximum ROI and service excellence. Reporting & Forecasting: Track and analyze customer metrics, volumes, forecasts, and engagement data. Report insights to internal stakeholders. Issue Resolution: Act as the key liaison between customers and internal departments. Ensure fast, efficient resolution of client issues. Required Qualifications 3 to 6 years of experience in Customer Success, Account Management, Merchant Relations, or CRM in fintech, SaaS, or enterprise B2B solutions. Proven ability to drive customer engagement, satisfaction, and revenue growth. Strong interpersonal skills with the ability to manage high-pressure situations and deadlines. Excellent verbal and written communication skills. Highly data-driven with a proactive, goal-oriented mindset. A team player with strong integrity and ownership mindset. Ability to identify and act on upsell, cross-sell, and growth opportunities. Preferred Skills Experience in banking technology, digital payments, or embedded finance platforms. Understanding of SaaS models, low-code/no-code interfaces, and API-led platforms. Familiarity with working in a high-growth fintech environment or a product-led tech company. Be part of a VC-backed, rapidly growing fintech innovator. Drive meaningful impact in the financial services industry through technology. Collaborate with India s top fintech minds and global financial institutions. Work with next-gen products built for scale, speed, and flexibility. Thrive in a technology-first, customer-obsessed culture.