Data Analysis Jobs in Mohali

Job Title: Product Analyst Location: Mohali About the Role As a Product Analyst, you will play a critical role in helping us build data-driven, user-centric features on the BotPenguin platform. You will work closely with Product Managers, Design, Engineering, Marketing, and Customer Success Teams to analyze user behavior, validate feature performance, and uncover growth opportunities through actionable insights. This is an exciting opportunity to join a high-growth product team and influence strategic decisions at the intersection of data, product design, and customer experience. What you need for this role Education: Bachelor s degree in Computer Science, Business Analytics, Engineering, Statistics, or related field. Experience: 1 3 years of experience in a product or data analyst role within a SaaS or tech product environment. Technical Skills: Strong expertise in MongoDB and data visualization tools (e.g., Tableau, Power BI, Metabase). Familiarity with Google Analytics, Mixpanel, Hotjar, or other product analytics platforms. Hands-on experience working with Excel/Google Sheets, building dashboards, and extracting user insights. Knowledge of product lifecycle, user funnels, A/B testing, and cohort analysis. Bonus: Exposure to Python, R, or basic scripting for data processing. Soft Skills: Excellent analytical and problem-solving skills. Strong communication and storytelling abilities able to translate data into strategic insights. Proactive attitude with a willingness to own initiatives and drive improvements. Keen interest in product design, user experience, and tech innovation. What you will be doing Collaborate with Product Managers to define key metrics, success criteria, and feature adoption benchmarks. Analyze platform usage, customer behavior, and market data to discover pain points and opportunity areas. Generate and maintain weekly/monthly product reports and dashboards for cross-functional teams. Design and evaluate A/B tests, feature rollouts, and experiments to improve user engagement and retention. Work with the Engineering team to ensure accurate data tracking and event instrumentation. Monitor product KPIs and proactively raise red flags for anomalies or unexpected trends. Participate in roadmap discussions, contributing insights backed by data. Assist in user segmentation and support marketing and CS teams with insights for personalized communication and retention strategies. Assist on any other related to the product development or management if required. Top reasons to work with us Lead the architecture and evolution of a fast-growing AI product used globally. Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. Qualification : Bachelors degree in Computer Science, Business Analytics, Engineering, Statistics, or related field.

Job Title: Go-To-Market Engineer Location: Mohali The Role As a GTM Engineer, you will play a critical role in scaling BotPenguin s revenue operations by building automated, data-driven systems for lead generation, pipeline management, and campaign optimization. You will collaborate with sales, marketing, and product teams to implement automation strategies, integrate tools, and optimize growth funnels. What you need for this role Education: Bachelor's degree in Computer Science, IT, or related field. Experience: 1 to 3 years in a GTM Technical or Solutions Engineering role. Strong business acumen combined with technical expertise in growth operations. Experience with marketing automation, lead scoring, and sales pipeline management. Proficiency in SQL, Python, or other scripting languages for data processing and automation. Hands-on experience with APIs, CRM systems (HubSpot), and automation tools (Zapier, Pabbly, or similar). Proficiency in building scalable automated systems. Quick to adapt and learn new growth technologies Ability to experiment, iterate, and scale successful growth strategies. What you will be doing Buyer Journey Optimization: Design and optimize the full-funnel buyer journey, from ICP identification to revenue conversion. Tech Stack Integration: Use SQL/Python/APIs or other suitable tech stack to integrate marketing automation tools, CRM, and analytics platforms. Campaign Execution: Manage outbound and inbound campaigns, leveraging automation and analytics to improve performance. Data & Analytics: Build dashboards, implement tracking mechanisms, and generate reports to drive data-backed decisions. Scalability & Efficiency: Ensure automation systems and growth campaigns scale effectively as the pipeline grows. Collaboration: Work closely with Sales, Marketing, and Product teams to align GTM initiatives with business goals. Top reasons to work with us Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. Qualification : Bachelor's degree in Computer Science, IT, or related field.

About Organisation VT Netzwelt Pvt Ltd is a renowned global organisation known for designing, developing, and maintaining top-notch web, mobile, and e-commerce applications. We have a dedicated team of 130+ full-time experts located in India, Europe, and the USA. Our main focus is on developing inventive solutions for intricate technical problems and enabling our clients to fully embrace the advantages of digital transformation. Our clientele consists of publicly listed companies, multinational corporations, and emerging startups, all of whom share our steadfast dedication to high quality, agile processes, sustainable solutions, and technical expertise. Job Description: Business Analyst Experience: 2 to 3 years | Opening(s): 1 | Location: Mohali | Department: PMO Position Summary We are seeking a motivated and detail-oriented Business Analyst with 2 3 years of experience to join our dynamic team. As a Business Analyst, you will play a key role in bridging the gap between clients and development teams by understanding business needs and translating them into actionable requirements. This role involves working closely with cross-functional teams, including sales, development, QA, and project management, to ensure the successful delivery of projects and client satisfaction. Essential Duties and Responsibilities Pre-Sales Analysis: Collaborate with the sales team to understand client needs and objectives. Analyze client requirements and propose appropriate web and mobile-based IT solutions. Prepare and deliver presentations and proposals to potential clients. Establish and maintain strong relationships with clients, serving as their trusted advisor. Post-Sales Analysis: Collaborate with clients to gather and analyze project requirements. Conduct business process analysis to identify areas for improvement. Create detailed functional specifications and user stories for development teams. Provide ongoing support and clarification to development teams during the implementation phase. Prepare essential documentation, including BRD, FRD, and wireframes. Assist in user acceptance testing (UAT) to ensure delivered solutions meet client expectations. Required Skill Set and Experience Proven experience as a Business Analyst in a web and mobile-based IT services company. Understanding of eCommerce, web, and mobile technologies and trends. Proficiency in gathering and documenting business requirements. Strong analytical and problem-solving skills. Ability to prepare and deliver client presentations. Familiarity with Agile methodologies is a plus. Excellent communication and interpersonal skills. Strong attention to detail and the ability to manage multiple priorities.

Job Overview: We are seeking a skilled Business Analyst to join our team. The ideal candidate will be responsible for analyzing business systems and user needs, documenting requirements, defining scope and objectives, and formulating systems that align with overall business strategies. The role requires someone with excellent analytical, communication, and product management skills to work closely with cross-functional teams and stakeholders to ensure the successful implementation of business requirements. Responsibilities: Requirements Gathering & Analysis: Elicit business requirements through various techniques including interviews, document analysis, workshops, surveys, site visits, and use cases. Analyze and document business processes, workflows, and functional needs. Documentation: Create detailed requirement documents such as Functional Requirement Documents (FRD), System Requirement Specifications (SRS), Product Backlogs, and Competitive Analysis. Write clear and actionable documentation to communicate business needs to stakeholders and development teams. Design & Modeling: Develop Sitemaps, Information Architecture (IA), Flow Diagrams, and Wireframes using tools like Balsamiq, Visio, or Axure to communicate business and user needs effectively. Communication & Collaboration: Work closely with both internal and external stakeholders to understand functional requirements and provide ongoing updates to ensure alignment between business goals and technical solutions. Act as the bridge between business users and development teams. Business Process Understanding: Understand customer business needs and translate them into application and operational requirements. Create Use Cases, GUI designs, and screen/interface designs to ensure solutions meet user needs. Development Methodology: Apply appropriate development methodologies such as Agile or Waterfall to ensure timely completion of projects. Support mid-development client reviews, QA procedures, and unit testing to ensure quality deliverables. Cross-functional Collaboration: Collaborate with team members during requirements gathering, testing, roll-out, and operational phases to ensure seamless transitions between phases and successful project execution. Project Outputs & Leadership: Contribute to the development of project outputs, including business cases, solution vision and design, user requirements, solution mockups, prototypes, technical architecture (if needed), test cases, and deployment plans. Payment Gateway Knowledge: Knowledge of payment gateways like Stripe, Braintree, etc., and understanding of how these integrate into business processes. Requirements: Education: Bachelor's degree with a specialization in Computer Science, Information Technology, or any related field. Technical Skills: Strong technical knowledge, with proficiency in business analysis techniques, functional specification writing, and business requirements documentation. Communication Skills: Excellent verbal and written communication skills, with the ability to interact professionally with diverse groups, including executives, managers, and subject matter experts. Analytical & Leadership Skills: Strong analytical, leadership, and planning skills to manage and guide teams through complex requirements and projects. Business Analysis Tools: Familiarity with tools like Balsamiq, Visio, Axure, and proficiency in MS Excel for documentation, data analysis, and reporting. Development Methodology Knowledge: Familiarity with Agile and Waterfall development methodologies to ensure that business requirements are clearly understood and accurately implemented by the development teams. Nice to Have: Experience working with payment gateways (e.g., Stripe, Braintree) and knowledge of their integration into business systems. Understanding of Agile and Waterfall project management methodologies and the ability to apply them effectively. Experience in project management or product management is a plus. What We Offer: Collaborative Environment: Work with a diverse, cross-functional team to solve real-world problems and deliver high-impact solutions. Professional Development: Opportunities to grow your skills, with mentorship from experienced professionals and a focus on continuous learning. Innovative Projects: Contribute to a variety of challenging and innovative projects that will advance your career and broaden your experience. If you re passionate about turning business needs into actionable technical requirements and thrive in an environment of collaboration and growth, we d love to hear from you. Apply today! Qualification : Bachelor's degree with a specialization in Computer Science, Information Technology, or any related field.

Lead AI/ML Developer Designation: Lead Developer Vacancies: 5 Job Type: Full Time Location: Mohali Experience: 7+ Years Job Description We are seeking an experienced Lead AI/ML Developer to design, develop, and implement cutting-edge AI and machine learning algorithms across Natural Language Processing (NLP), computer vision, and deep learning domains. The role requires strong technical leadership skills to mentor and manage a team of AI/ML developers while delivering scalable, high-performance AI solutions. Key Responsibilities Lead the development and deployment of advanced AI/ML models focused on NLP, computer vision, and deep learning. Collaborate with cross-functional teams to translate business requirements into AI-driven solutions. Mentor and manage a team of AI/ML developers, promoting best practices and quality code. Experiment with and apply new AI/ML methodologies and technologies to enhance model performance and scalability. Stay current with the latest research and advancements in AI/ML fields, particularly NLP and deep learning. Required Skills & Experience Minimum 7 years of software development experience with 3+ years focused on AI/ML, especially NLP. Proven experience leading and managing AI/ML development teams. Strong programming skills in Python; expertise with TensorFlow, PyTorch, Keras, or similar frameworks. Hands-on experience with NLP libraries such as NLTK, spaCy, HuggingFace and computer vision tools like OpenCV. Practical knowledge of transformer models such as GPT-3, BERT, and deep learning architectures including CNN, RNN, GAN, and LSTM. Solid understanding of core machine learning concepts and advanced techniques. Experience with cloud AI/ML platforms like AWS SageMaker or Google Cloud AI. Experience in chatbot development is a plus. Excellent communication and leadership skills, with the ability to guide technical teams effectively.

Job Overview: We are seeking a UX Designer to create innovative, intuitive, and user-friendly platforms and software. The ideal candidate will combine analytical skills with creative design to understand user needs and solve complex problems. A strong portfolio showcasing successful UX and technical projects is essential. You will play a key role in enhancing our product's user experience and ensuring it is both functional and engaging. Responsibilities: Understand Product Specifications and User Psychology: Gain deep insights into product requirements and user psychology to design solutions that are aligned with both user expectations and business objectives. Conduct Usability Testing: Lead concept and usability testing and gather valuable feedback to iteratively improve the design. Create User Personas: Develop detailed personas through user research and data analysis to guide design decisions and enhance user-centric solutions. Wireframing and Prototyping: Develop wireframes, prototypes, and user flows that focus on solving user needs effectively and creating an intuitive user journey. Problem Solving for UX Challenges: Find creative and efficient solutions for UX problems related to usability, accessibility, and findability. Collaborate with UI Designers: Work closely with UI designers to ensure the design is visually attractive, consistent, and aligned with the product s aesthetic. Communicate Design Ideas to Developers: Clearly communicate design concepts, wireframes, and prototypes to development teams to ensure seamless implementation. Requirements: Experience: Proven 3+ years of experience as a UX Designer, UI Designer, or in a similar role. Portfolio: A strong portfolio of design projects showcasing your expertise in UX design, problem-solving, and user-centered design practices. Design Software: Proficiency in design software such as Figma, Sketch, and Illustrator. Technical Knowledge: Basic knowledge of HTML/CSS for effective collaboration with front-end developers. Problem-Solving Skills: Strong analytical and problem-solving aptitude to address and resolve UX challenges creatively. Preferred Skills: Experience in user research and usability testing. Strong communication and collaboration skills to work with cross-functional teams. What We Offer: Competitive salary and benefits. A dynamic work environment with opportunities for growth and career development. The chance to make a direct impact on the user experience of a cutting-edge product. If you re passionate about creating user-centric designs that solve real-world problems, we d love to have you on our team!

About the Role: We are seeking an experienced and customer-centric Senior Product Onboarding Specialist to join our team in Mohali. In this senior role, you will play a pivotal part in ensuring that our customers are onboarded seamlessly, receive personalized product demos, and are educated on best practices to maximize the value of our solutions. You will work closely with cross-functional teams to remove any roadblocks and contribute to improving product adoption and customer retention strategies. Key Responsibilities: Customer Onboarding: Lead and conduct high-level onboarding meetings, product tours, and company presentations, ensuring that customers understand how our products align with their business needs. Provide in-depth and tailored product demos based on the customer's goals, ensuring that complex product features are clearly explained and understood. Guide customers through product setup and ensure they are equipped for success from day one. Customer Education and Optimization: Work closely with customers to understand their specific goals and provide customized product information and best practices to help them achieve their desired outcomes efficiently. Proactively identify and remove roadblocks such as product-related issues, poor implementation, or gaps in customer knowledge that hinder their progress. Provide high-quality, ongoing educational materials and support to enhance product usage and adoption. Product Adoption and Retention: Collaborate with internal teams (e.g., customer support, product development) to address customer concerns and ensure timely issue resolution. Play a critical role in improving product adoption rates and increasing customer retention by fostering positive relationships and engagement strategies. Use insights from customer interactions to provide feedback to internal teams for continuous product improvement. Video Demonstrations and Educational Content: Create professional-grade video demonstrations, tutorials, and educational content to help customers better understand and utilize product features. Develop comprehensive onboarding materials, including step-by-step guides, video walkthroughs, and other resources that assist customers in achieving success with our products. Qualifications: Bachelor s degree in Business, Marketing, or a related field. 3-5 years of experience in product onboarding, customer success, or a related customer-facing role. Proven experience delivering product demos and guiding customers through complex product setups. Strong communication, presentation, and problem-solving skills with the ability to distill complex concepts into clear, actionable insights. Expertise in creating educational content, particularly video demonstrations, to support product adoption and customer success. Experience working with CRM systems, customer support tools, and video editing software is highly desirable. Demonstrated ability to build strong customer relationships and contribute to improving customer retention. Self-motivated and organized, with a proactive approach to solving customer challenges. Top Reasons to Work with Us: Join a fast-paced team of like-minded individuals who share your passion for customer success and technology. Work alongside an exceptionally talented and intellectual team, gaining exposure to new concepts and advanced technologies. Enjoy a high-growth work environment with ample learning and development opportunities. Competitive compensation package based on experience and skill. Qualification : Bachelors degree in Business, Marketing, or a related field.

we Are Seeking A Highly Motivated And Enthusiastic Individual To Join Our Customer Success Team. As A Member Of This Team, You Will Play A Crucial Role In Building Relationships With Potential Clients And Driving Sales Growth. If You Enjoy Engaging With People, Have Excellent Communication Skills, And Are Driven To Achieve Results, This Position Is Perfect For You. what You Need For This Position bachelor's Degree In Business, Marketing, Or A Related Field proven Experience In A Customer Success Or Account Management Role, Preferably In The It Sector strong Interpersonal And Communication Skills, With The Ability To Build Rapport And Effectively Engage With Clients excellent Problem-Solving And Analytical Skills, With A Data-Driven Approach To Decision-Making ability To Manage Multiple Clients And Projects Simultaneously, While Maintaining A High Attention To Detail self-Motivated And Proactive, With A Passion For Delivering Exceptional Customer Experiences familiarity With Crm Software And Customer Success Tools Is A Plus ability To Thrive In A Fast-Paced And High-Pressure Environment. demonstrated Eagerness To Learn, Grow, And Contribute To The Team's Success. availability For Full-Time In-Office Work. what You Will Be Doing serve As The Primary Point Of Contact For Assigned Clients, Building Strong Relationships And Understanding Their Business Needs And Objectives proactively Engage With Clients To Ensure They Are Maximizing The Value Of Our Products And Services provide Product Demonstrations, Training, And Onboarding Support To Clients identify Opportunities For Upselling And Cross-Selling Based On Client Needs And Goals collaborate With Internal Teams To Address Client Issues And Concerns In A Timely Manner monitor Client Usage And Performance Metrics To Identify Areas For Improvement And Make Recommendations conduct Regular Business Reviews And Present Reports To Clients On Their Progress And Achievements act As A Trusted Advisor To Clients, Offering Strategic Guidance And Best Practices stay Updated On Industry Trends And Developments To Provide Relevant Insights And Recommendations To Clients foster A Culture Of Customer Success Within The Company And Contribute To The Overall Improvement Of Our Customer Success Processes And Strategies conduct Research To Identify New Business Opportunities And Stay Updated On Industry Trends. visiting Potential Prospects In Person To Provide Demonstrations Of Our Products And Services. onboard New Partners And Ensure Their Successful Integration With Our Products And Service cultivate Long-Term Relationships With Partners And Customers And Maximize Sales Opportunities. meet Departmental Goals And Achieve Key Performance Indicators (kpis). assist With Other Duties As Assigned To Support The Overall Success Of The Team. Qualification : bachelor's Degree In Business, Marketing, Or A Related Field

Job Title: QA Test Architect Experience: 10+ years | Location: Mohali | Department: Quality Analysis Education Required: B.Tech, M.Tech, MCA in Computer Science or equivalent. About Organisation VT Netzwelt Pvt Ltd, in its 10th year, is a renowned global organisation known for designing, developing and maintaining top-notch web, mobile, and e-commerce applications. We have a dedicated team of 130+ full-time experts located in India, Europe, and the USA. Our main focus is on developing inventive solutions for intricate technical problems and enabling our clients to fully embrace the advantages of digital transformation. Our clientele consists of publicly listed companies, multinational corporations, and emerging startups, all of whom share our steadfast dedication to high quality, agile processes, sustainable solutions, and technical expertise. Position Summary The Test Architect is a critical member of our engineering team, functioning primarily as an Individual Contributor. The role involves ensuring the testing, maintenance, and quality assurance of our software products. The Test Architect will drive the overall testing strategy, providing technical direction and ensuring the seamless execution of manual and automation testing. The ideal candidate will quickly adapt to existing systems and take ownership of driving innovation, developing new solutions, and enhancing current projects with additional components and modules. Job Roles and Responsibilities Design, execute, and maintain detailed test cases and test plans for functional and regression testing. Ensure thorough test coverage across different scenarios and platforms. Develop, execute, and manage test cases, test scripts, and test automation strategies for both web and mobile applications. Build and maintain automation frameworks to support continuous integration and scalable testing. Identify opportunities to automate repetitive tasks, reducing manual effort while increasing accuracy. Participate in Pre-Sales, Estimations, and Upselling activities, when required, to provide technical insight and promote quality assurance excellence. Ensure compliance with internal and industry QA standards and best practices. Keep up to date with the latest technologies, tools, and trends to maintain cutting-edge QA practices. Conduct retrospective reviews following project delivery to identify improvements for future projects. Technical Requirements Strong experience in Manual Testing, including test case creation, functional testing, and regression testing. Strong experience in Automation Testing, particularly with tools like Selenium, Java, and TestNG. Expertise in designing, updating, and executing comprehensive test cases, test scripts, and test conditions for both Functional and Automation testing. Ability to set up and maintain Automation frameworks using Data Driven, Keyword Driven, or Hybrid approaches. Familiarity with additional tools like Cucumber, Robot Framework, and Katalon is a plus. Proficient in bug tracking tools such as Jira, BugZilla, or Unfuddle for bug reporting and tracking. Preferred Additional Expertise (Good to Have) Experience with AI Testing, Performance Testing, API Testing, and Security Testing. Previous experience in client communication and the ability to manage client expectations independently. Required Skill Set & Experience Educational Background: B.Tech, M.Tech, MCA in Computer Science or equivalent. Experience: 10+ years in testing web and mobile applications, with a strong balance of Manual and Automation testing. Strong understanding of the Software Testing Life Cycle (STLC). Excellent communication and presentation skills, with the ability to convey complex technical concepts effectively. Passion for continuous learning and staying up-to-date with modern QA methodologies and technologies. Qualification : B.Tech, M.Tech, MCA in Computer Science or equivalent.

Job Description: We are looking for a Digital Marketing Expert to manage all SEO and SEM activities. You will be responsible for implementing strategies to increase rankings across major search networks through content strategy, link building, keyword targeting, and performance marketing. Additionally, you will execute digital marketing campaigns, analyze results, and optimize based on data insights to grow revenue. Key Responsibilities: SEO & SEM Strategy: Manage and optimize all SEO activities including content strategy, link building, and keyword strategy to enhance rankings. Campaign Execution: Design and execute marketing strategy campaigns to grow revenue through digital media. Data Analysis: Extract and analyze data from multiple channels after campaign launch to assess effectiveness. Performance Marketing: Solid understanding of performance marketing and leveraging analytics tools to optimize campaigns. Website Analytics: Use tools such as Google Analytics, NetInsight, Omniture, and WebTrends to track and analyze campaign performance. Bid Management: Experience using bid management tools like Click Equations, Marin, Kenshoo, and Search Ignite for SEM optimization. A/B Testing: Conduct A/B and multivariate experiments to improve campaign outcomes. Technical Knowledge: Basic understanding of HTML, CSS, and JavaScript development and limitations. Search Engine Algorithms: Knowledge of ranking factors and search engine algorithms and staying updated with industry trends. Requirements & Skills: Experience: Proven experience in SEO and SEM, with demonstrated success in managing and improving digital campaigns. Team Management: Previous experience in team handling and leadership. Analytics Tools: In-depth experience with web analytics tools (Google Analytics, NetInsight, Omniture, WebTrends). Bid Management: Familiarity with bid management tools (Click Equations, Marin, Kenshoo, etc.). Testing: Knowledge of A/B and multivariate testing methods. Technical Skills: Basic knowledge of HTML, CSS, and JavaScript, with an understanding of web development constraints. Search Engine Knowledge: Familiarity with SEO ranking factors and search engine algorithms. Current Trends: Stay up to date with the latest SEO/SEM trends and best practices. Qualifications: Bachelor s degree or equivalent experience in a related field. Fluency in Microsoft Office Suite / Google Suite (Outlook, Excel, Word, PowerPoint, etc.). Strong written, verbal, and collaboration skills. Benefits: Work-Life Balance: 5-day workweek. Compensation: Timely salary payments. Professional Development: Access to skill-upgradation and soft-skills training. Recognition: Rewards and recognitions for outstanding contributions. Employee Wellness: Weekly de-stressing activities to promote mental health and well-being. Join us and lead impactful digital campaigns in a dynamic and rewarding environment! Apply now to be a key player in our marketing team. Qualification : Bachelor's degree or equivalent

Job Title: Growth Consultant Experience: 0 to 1 yr | Location: Mohali | Department: Sales & Marketing Education Required: Recent graduates with a specialized degree such as an MBA or equivalent. Position Summary As a Growth Consultant, you will have the opportunity to kick-start your career in growth marketing and strategy. This entry-level position is ideal for recent graduates with a specialized degree such as an MBA or equivalent, who are passionate about leveraging data-driven insights to drive business growth. You will work closely with our experienced growth team to develop and execute growth strategies. Roles & Responsibilities Assist in analyzing key performance indicators (KPIs) to identify growth opportunities and areas for improvement. Conduct market research and competitive analysis to inform growth strategies and positioning. Collaborate with cross-functional teams including marketing, product, and design to implement growth initiatives. Generate reports and dashboards to track campaign performance and provide insights for optimization. Stay up-to-date with industry trends and best practices in growth marketing and optimization. Preferred Skills Fresh graduate with a strong interest in growth strategies and business innovation. Excellent analytical and problem-solving skills. Strong communication and teamwork abilities. Eagerness to learn and contribute to a fast-paced environment.

About the Company Culture: Relinns is dedicated to fostering a collaborative and innovative work environment, where creativity meets efficiency. We uphold core values such as Responsibility & Ownership, Integrity, Collaboration, Taking Initiatives, and Excellence. We support a healthy work-life balance with flexible working hours and engage our team with weekly fun activities aimed at team building. At Relinns, we prioritize a culture of learning and growth, focusing on continuous development across all areas. Our supportive environment fosters both personal and professional advancement, empowering our team members to excel in their roles. About the role: We are seeking a skilled AI/ML Engineer to join our team in Mohali. This role is ideal for individuals passionate about artificial intelligence and machine learning, who are eager to apply their skills to real-world challenges. As an AI/ML Engineer, you will develop and implement machine learning models, collaborate with cross-functional teams, and contribute to innovative projects that leverage AI to solve complex problems. What You Need for this Position: Bachelor s or Master s degree in Computer Science, Data Science, or a related field. Proven experience (1-3 years) in machine learning, data science, or AI roles. Proficiency in programming languages such as Python, R, or Java. Experience with machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, scikit-learn). Strong understanding of algorithms, data structures, and software design principles. Familiarity with cloud platforms (e.g., AWS, Azure) and big data technologies (e.g., Hadoop, Spark). Excellent problem-solving skills and analytical thinking. Strong communication and collaboration skills. Ability to work methodically and meet deadlines. What You Will Be Doing: Develop and implement machine learning models and algorithms for various applications. Collaborate with cross-functional teams to understand project requirements and deliver AI solutions. Preprocess and analyze large datasets to extract meaningful insights. Design and conduct experiments to evaluate model performance and fine-tune algorithms. Deploy machine learning models to production and ensure scalability and reliability. Stay updated with the latest advancements in AI and machine learning technologies. Document model development processes and maintain comprehensive project documentation. Participate in code reviews and provide constructive feedback to team members. Contribute to the continuous improvement of our AI/ML capabilities and best practices. Top Reasons to Work with Us: Join a fast-paced team of like-minded individuals who share the same passion as you with whom you'll tackle new challenges every day. Work alongside an exceptionally talented and intellectual team, gaining exposure to new concepts and technologies. Enjoy a friendly and high-growth work environment that fosters learning and development. Competitive compensation package based on experience and skill. Qualification : Bachelors or Masters degree in Computer Science, Data Science, or a related field.

Job Title: AI Engineer Location: Mohali About the role As an AI Engineer, you will be responsible for building and optimizing AI-first solutions that power BotPenguin s conversational and Agentic capabilities. You will work on LLM integrations, NLP pipelines, and machine learning models, while collaborating with cross-functional teams to deliver intelligent experiences at scale. This is a high-impact role that combines engineering, research, and deployment skills to solve real-world problems using artificial intelligence. What you need for this role Education: Bachelor's or Master s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related discipline. Experience: 2 4 years of experience working in AI/ML or related software engineering roles. Technical Skills: Strong proficiency in Python and libraries such as scikit-learn, PyTorch, TensorFlow, Transformers (Hugging Face). Hands-on experience with LLMs (OpenAI, Claude, LLaMA) and building AI agents using API integrations. Experience working with NLP tasks (intent classification, text generation, embeddings, summarization). Familiarity with Vector Databases like Pinecone, FAISS, Elastic Vector DB. Understanding of Prompt Engineering, RAG (Retrieval-Augmented Generation), and embedding generation. Proficiency in building and deploying ML models via Docker/Kubernetes or cloud services like AWS/GCP. Experience with version control systems (GitLab/GitHub) and working in Agile teams. Soft Skills: Strong analytical thinking and problem-solving capabilities. Passion for research, innovation, and applying AI to real-world use-cases. Excellent communication skills and the ability to collaborate across departments. Attention to detail with a focus on model accuracy, explainability, and performance. What you will be doing Design, build, and optimize AI-powered chatbot features and virtual agents using state-of-the-art models. Collaborate with the Product, Backend, and UI teams to integrate intelligent workflows into the BotPenguin platform. Build, evaluate, and fine-tune language models and NLP components tailored to user use-cases. Implement context-aware chat solutions using embeddings, vector stores, and retrieval mechanisms. Create internal tools for prompt testing, versioning, and debugging AI responses. Monitor model performance metrics such as latency, hallucination rate, and user satisfaction. Explore research papers, open-source innovations, and contribute to rapid experimentation. Write clean, modular, and testable code along with clear documentation for future scalability. Any other development related tasks as required for BotPenguin. Guiding, reviewing the code written by junior members in the team. Top reasons to work with us Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. Qualification : Bachelor's or Masters degree in Computer Science, Artificial Intelligence, Machine Learning, or a related discipline.

Job Title: Customer Support Specialist Location: Mohali About the role: We are looking for an organized, efficient Sales Support Specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The Sales Support Specialist's responsibilities include tracking sales leads, coordinating quotes with sales packs, providing customer service, and managing customer accounts. The Sales Support Specialist is also responsible for monitoring sales and the performance of the sales team, as well as recording sales data. To be successful Sales Support Specialist, you should have good time management and organizational skills. You should also demonstrate excellent interpersonal, communication, and customer service skills. What you will be doing: Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status. Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department. Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports. Recording sales trends and liaising with account managers to develop sales strategies. Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction. Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems. Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system. Handling administrative duties for the company and its executives and management teams. Scheduling customer meetings and conferences. Reporting any unusual activity to your supervisors. What you need for this position: A High School Diploma or equivalent. A Bachelor's or Associate's degree in Marketing, Business, or a related field may be advantageous. Experience in administration and high-volume office work may be advantageous. Strong analytical, organizational, and time management skills. Excellent team working, motivational, interpersonal, communication, and customer service skills. The ability to multitask and quickly switch your focus. Qualification : A Bachelor's or Associate's degree in Marketing, Business, or a related field may be advantageous.

Job Title: Principal Engineer Location: Mohali About The Role As a Senior Software Engineer, you will play a pivotal role in designing, developing, and optimizing BotPenguin s AI chatbot & Agents platform. You ll collaborate with product managers, tech leads, and customer success teams to develop robust backend APIs, integrate with frontend applications, and enhance system performance. You will also be responsible for conducting code reviews, mentoring junior developers, and ensuring high software quality standards. This role offers exciting opportunities to build impactful AI-driven solutions and shape the future of conversational automation. What you need for this role Education: Bachelor's degree in Computer Science, IT, or related field. Experience: 3-6 years in software development roles. Technical Skills: Strong understanding of MEAN/MERN Stack technologies. Experience in software architecture planning and low-level design. Ability to create and implement scalable, high-performance solutions. Hands-on experience in backend API development & UI integration. Familiarity with cloud platforms like AWS and containerisation (Docker, Kubernetes). Understanding of AI/ML concepts in development. Knowledge of version control tools like GitLab/GitHub and project management tools like Notion. Soft Skills: Strong analytical mindset, leadership skills, and a passion for mentoring junior developers. What you will be doing Collaborate with the Product Team to plan and implement technical solutions for new features. Work closely with Technical Leads & Senior Developers to define software architecture and create low-level designs. Conduct code reviews to ensure adherence to best practices and coding standards. Develop backend APIs and integrate them with frontend applications. Conduct automated unit & integration testing to ensure high code quality. Document technical processes, APIs, and troubleshooting guides. Monitor system performance and suggest improvements to optimize efficiency. Assist the Customer Success Team in resolving technical challenges and enhancing user experience. Mentor junior engineers, providing guidance on best practices and career growth. Any other task relevant to the product that may be needed. Top reasons to work with us Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. *Based on performance, this role offers the opportunity for promotion to a VP position.

Job Title: Business Development Manager (Web Development) Location: Mohali Job Type: Full-time Company Overview: WebGuruz Technologies Pvt. Ltd., located in Mohali, represents the pinnacle of innovation in both Digital Marketing and Software Development services. With a strong track record spanning 16 years, WebGuruz has consistently delivered high-end solutions and maintained exceptional client satisfaction. Our vision is to offer robust, cutting-edge solutions that empower businesses to achieve their goals with remarkable efficiency. We pride ourselves on fostering a work culture that values excellence, collaboration, and continuous learning. Joining WebGuruz means immersing yourself in a dynamic environment where you will work with the latest technologies and gain invaluable experiences. Our commitment is to advance your professional skills and contribute to your personal growth in the ever-evolving tech landscape. Experience the synergy of innovation and expertise at WebGuruz, where your career aspirations align with our mission of driving success through state-of-the-art solutions. Job Summary: We are looking for an experienced Business Development Manager (Web Development) with 5+ years of experience, including strong expertise in team handling, client acquisition, and revenue generation. The ideal candidate will be responsible for leading a team, identifying business opportunities, building client relationships, and driving the company s growth. Key Responsibilities: Business Development: Identify and close business opportunities through platforms like Upwork, Guru, PPH, and Fiverr. CRM Management: Effectively manage leads and clients using CRM systems like HubSpot or any other CRM. Strategy Development: Develop competitive business strategies to align with company goals and revenue targets. Proposal Writing: Write compelling business proposals and tailor solutions to potential clients' needs. Client Relationship Management: Build and maintain long-term relationships with clients, providing customized quotations and solutions. Technical Knowledge: Address client queries with strong technical knowledge and propose suitable web and mobile app development solutions. Industry Expertise: Extensive understanding of Mobile Apps, Web Development, Digital Marketing, E-commerce platforms (Magento, Shopify, WooCommerce), and HubSpot sales. Negotiations & Deal Closure: Negotiate contracts, close deals, and ensure mutually beneficial terms for both the company and clients. Internal Collaboration: Work closely with internal teams (Marketing, Product, and Operations) to ensure client-focused solutions are delivered effectively. Market Analysis: Monitor market trends, competitor activities, and industry innovations to optimize business strategies. Reporting: Prepare and present business development reports, performance metrics, and revenue projections. Team Management: Lead a team of business development professionals, focusing on lead generation, client communication, and achieving sales targets. Essential Qualifications: Educational Qualifications: BE/B.Tech/BCA/MCA/MBA or equivalent. Experience: 5+ years of experience in sales or business development in a software development company (e-commerce & web development focus). 4+ years of experience in eCommerce projects (Magento, Shopify, WooCommerce) or CMS platforms. Expertise in: Writing persuasive business proposals, managing business relationships, and closing deals. Soft Skills Required: Self-motivated and result-oriented with a focus on achieving goals. Strong track record in driving revenue growth and expanding market presence. Exceptional communication, negotiation, and interpersonal skills. Strategic thinking and ability to develop and execute successful growth strategies. Proficiency in CRM tools and other business development software. Ability to thrive in a fast-paced, collaborative team environment. What You Get: Competitive salary + up to 2X of incentives. Top-tier clients to engage with, including offshore clients. Opportunity to work in a dynamic and innovative environment. Top-notch IT infrastructure and support. Medical insurance coverage. Freedom to experiment and explore new ideas. Friendly and collaborative work culture. Qualification : BE/B.Tech/BCA/MCA/MBA or equivalent.

Job Title: Product Lead Engineer Location: Mohali About The Role As a Product Technical Lead, you will act as the bridge between the product vision and technical execution. You will lead product architecture discussions, define technical roadmaps, and guide engineering teams to deliver high-performance, scalable solutions for our AI chatbot platform BotPenguin. This is a high-impact role that demands strategic thinking, hands-on development expertise, and leadership skills to align cross-functional teams toward product success. You will be closely working with product managers, senior engineers, AI experts, and business stakeholders. You will also be responsible for conducting code reviews, mentoring junior developers, and ensuring high software quality standards. This role offers exciting opportunities to build impactful AI-driven solutions and shape the future of conversational automation. What you need for this role This position is a leadership role, requiring the ability to guide teams, drive initiatives, and influence outcomes at a strategic level. Education: Bachelor's degree in Computer Science, IT, or related field. Experience: 5 + years of experience in software engineering with at least 2+ years in a technical leadership role. Technical Skills: Proven experience in scalable system design and product architecture. Strong understanding of MEAN/MERN Stack technologies. Experience in software architecture planning and low-level design. Ability to define and implement product-level architectural patterns. Ability to create and implement scalable, high-performance solutions. Hands-on experience in backend API development & UI integration. Familiarity with cloud platforms like AWS and containerisation (Docker, Kubernetes). Understanding of AI/ML concepts in development. Knowledge of version control tools like GitLab/GitHub and project management tools like Notion. Soft Skills: Strong analytical mindset, leadership skills, and a passion for mentoring junior developers. What you will be doing Lead technical architecture design and roadmap planning for BotPenguin s core platform. Work alongside the Product Manager to align product vision with technical execution. Collaborate with engineering teams to translate product requirements into scalable solutions. Design and develop core modules of the platform, especially those related to automation, chat assignment, analytics, and multi-agent support. Implement and enforce technical best practices, coding guidelines, and documentation standards. Evaluate and integrate LLM models, AI agents, and automation tools as per evolving product needs. Ensure performance, security, and scalability of applications across global deployments. Support Customer Success and QA teams with technical issue resolution and RCA. Drive technical discussions, conduct code reviews, and ensure timely feature delivery. Foster a culture of continuous improvement, collaboration, and innovation within the tech team. Collaborate with the Product Team to plan and implement technical solutions for new features. Work closely with Technical Leads & Senior Developers to define software architecture and create low-level designs. Conduct code reviews to ensure adherence to best practices and coding standards. Develop backend APIs and integrate them with frontend applications. Conduct automated unit & integration testing to ensure high code quality. Document technical processes, APIs, and troubleshooting guides. Monitor system performance and suggest improvements to optimize efficiency. Assist the Customer Success Team in resolving technical challenges and enhancing user experience. Mentor junior engineers, providing guidance on best practices and career growth. Any other task relevant to the product that may be needed. Top reasons to work with us Lead the architecture and evolution of a fast-growing AI product used globally. Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. *Based on performance, this role offers the opportunity for promotion to a VP/CTO position. Qualification : Bachelor's degree in Computer Science, IT, or related field.

Job Title: Content Strategist Location: Mohali About the role: The Content Strategist will play a pivotal role in shaping the content strategy for BotPenguin and other Relinns products. As part of a fast-paced environment, this role demands a dynamic professional with hands-on experience in content marketing within product companies, ideally in the SaaS space. They will be responsible for developing, implementing, and managing content plans across various platforms, driving brand visibility and customer engagement through strategic campaigns. With expertise in SEO, analytics, and digital marketing principles, the Content Strategist will collaborate across teams to deliver impactful content aligned with business goals. This role offers an opportunity to lead initiatives, analyze performance metrics, and contribute to the overall growth of Relinns products through innovative content strategies. What You Need for this Position: Master s degree in Marketing, Communications, or a related field. 1 to 3 years of proven experience in content marketing within a product company (preferably a SaaS product). Hands-on experience in planning and executing content strategies and campaigns and being the brand voice. Exceptional writing and editing skills with a keen eye for detail ensuring the alignment with overall business goals. Strong understanding of SEO, SEM, and digital marketing principles. Proficiency in content management systems (CMS) and analytics tools. Ability to develop and execute content strategies that drive brand awareness and customer engagement. Excellent interpersonal and communication skills, with the ability to collaborate effectively and manage tasks within a team. What You Will Be Doing: Lead the creation and execution of content strategies for BotPenguin and other Relinns products. Ensure alignment with business goals and brand guidelines. Direct the production of high-quality content across multiple channels (website, blogs, social media, etc.) and collaborate with internal teams to align content. Organize and maintain the content calendar, ensuring timely delivery of all content pieces, including blogs, social media posts, and email campaigns. Optimize content for SEO to drive organic traffic. Implement SEM strategies to enhance visibility and engagement. Monitor content performance using analytics tools. Generate insights to refine content strategies and improve results. Plan and execute content-driven marketing campaigns that support broader marketing initiatives. Oversee content distribution across owned and earned media channels, ensuring maximum reach and engagement. Work closely with marketing, design, product, and sales teams to align content efforts with business objectives. Lead and mentor a team of content creators. Provide feedback to ensure high-quality output and continuous improvement. Create and maintain training materials for new team members to ensure consistency in content creation. Continuously track industry trends and integrate new insights into content strategies. Top reasons to work with us: The organization is led by an IIM alumnus who built the organization on a strong set of values. So you will be continuing your MBA journey itself. Join a fast-paced team of like-minded individuals who share the same passion as you with whom you'll tackle new challenges every day. Work alongside an exceptionally talented and intellectual team, gaining exposure to new concepts and technologies. Enjoy a friendly and high-growth work environment that fosters learning & development. Qualification : Masters degree in Marketing, Communications, or a related field.

Sr. Manager Business Development Group Location: Mohali (Onsite) Job Type: Full-Time Openings: 3 Experience: 10+ Years About the Role We are seeking a highly experienced and results-driven Senior Sales Leader to spearhead direct sales initiatives within the US healthcare and enterprise application markets. This strategic role demands a proactive professional who can independently drive business growth, build long-term client relationships, and consistently exceed revenue goals. Key Responsibilities Drive direct sales and acquire new clients in the US healthcare and enterprise domains. Collaborate with VP Sales and Senior Directors to create and implement strategic sales plans. Manage the complete sales lifecycle from lead generation to deal closure. Utilize tools like LinkedIn Sales Navigator and platforms like Upwork, Freelancer, Guru, and PPH for consistent lead generation. Achieve annual revenue targets between $300K $800K USD. Build and nurture strong client relationships, identifying up-sell and cross-sell opportunities. Travel up to 30% annually to the USA or other business destinations. Work onsite from the Mohali office to maintain close coordination with internal teams. Required Skills & Experience 10+ years of direct IT sales or consulting experience in software services. Proven success in selling Fixed Cost and Time & Material (T&M) engagements. In-depth knowledge of cloud technologies (AWS, Azure, GCP) and enterprise/B2B2C applications. Exceptional communication, negotiation, and analytical skills. Must hold a valid US B1/B2 VISA. Ability to thrive under pressure and deliver results in a fast-paced environment. Preferred Qualifications Prior experience in US healthcare and enterprise business sales. Familiarity with modern tech stacks: .Net Core, React.js, Python, AI/ML. Exposure to formal sales methodologies and consultative selling techniques. Lead impactful sales efforts with a global client base. High-exposure, international-facing role with travel opportunities. Play a key role in expanding market share and shaping company growth.

Sr. Associate Business Development Group Designation: Senior Associate Vacancies: 12 Job Type: Full Time Location: Mohali Experience: 3+ Years Job Description We are looking for an experienced Senior Associate with a strong background in US and international IT services sales. The ideal candidate will have expertise in identifying, qualifying, and securing new business opportunities, particularly in the US healthcare domain and custom software development services. Key Responsibilities Identify, qualify, and secure new business opportunities in US and overseas IT services markets. Develop and implement customized, targeted sales strategies to drive business growth. Collaborate with management on sales goals, planning, and forecasting. Maintain and execute short-term and long-term business development plans. Manage end-to-end sales processes with a proven track record of success. Focus on sales of custom software development services. Achieve and maintain individual sales targets on a monthly and annual basis. Work with a target-driven sales approach aligned with company objectives. Required Skills & Experience Minimum 3 years of experience in IT sales with a focus on US and international markets. Hands-on experience in the US healthcare industry is highly preferred. Expertise in international business and sales processes. Strong ability to manage full sales cycles independently. Familiarity with target-based sales and achieving high-value sales targets. Proven ability to meet individual sales targets ranging from $30K $50K USD per month and $300K $600K USD annually.