Data Analyst Jobs in Kolkata

Job Title: CRM Executive Location: Kolkata Employment Type: Full-Time Experience: 1 3 years Qualification: Graduation & Above Preferred Industries: Stationery, FMCG About the Role We are looking for a proactive and detail-oriented CRM Executive who excels in active listening, clear communication, and relationship building. The ideal candidate will be patient, solution-driven, and adept at managing customer relationships to enhance engagement, retention, and overall satisfaction. Key Responsibilities Develop and implement effective CRM strategies aimed at increasing customer engagement and loyalty. Manage and maintain the company s CRM system, ensuring timely data entry, data cleansing, and segmentation. Analyze customer data and behavior to identify trends, insights, and opportunities for business improvement. Design and execute targeted marketing campaigns and communications to boost customer retention and upselling. Collaborate closely with sales, marketing, and other departments to ensure CRM initiatives align with overall business objectives. Ensure the accuracy and completeness of customer data within the CRM system. Conduct customer surveys and gather feedback to improve customer experience and satisfaction levels. Monitor and analyze customer interactions across various channels including email, social media, and chatbots. Key Skills & Competencies Excellent communication skills clear, concise, and empathetic. Strong relationship-building and problem-solving abilities. Proficiency in CRM software and data management. Analytical mindset with the ability to interpret customer data for actionable insights. Ability to work collaboratively in a cross-functional environment. Patience and customer-centric attitude. Qualification : Graduation & Above

Job Title: Principal Analyst Accounts/SAP Location: Kolkata Employment Type: Full-time Experience: 12+ years (Minimum 10 years in accounting system management) Notice Period: 30 Days Areas of Responsibilities: Data Analysis and Enablement: Conduct thorough data-driven analysis to identify and resolve discrepancies in financial data, ensuring system accuracy and integrity Investigate and troubleshoot software-related issues, providing actionable insights to improve application performance Deliver application enablement by analyzing user-reported issues and applying root cause analysis to prevent recurring problems Financial ERP System Integration: Utilize expertise in enterprise financial ERP systems to enhance financial workflows and streamline processes Analyze integration points between ERP systems and other platforms to ensure seamless and accurate data flow for reporting Process Improvement and Optimization: Identify inefficiencies and bottlenecks in current workflows through data analysis and propose process improvements Implement changes aimed at reducing manual effort and optimizing system performance to boost operational efficiency Documentation and User Enablement: Develop comprehensive user documentation and guidelines to support system adoption and best practices Conduct training sessions targeted at common user challenges to improve software utilization and reduce support requests Required Skill Set: Bachelor s degree in Accounting, Finance, or a related field Minimum 12 years total experience, with at least 10 years in accounting system management Strong familiarity with Financial ERP systems (SAP preferred) Deep knowledge of accounting principles and practices Experience in Management Information System (MIS) preparation Excellent verbal and written communication skills Qualification : Bachelors degree in Accounting, Finance, or a related field

Job Title: Data Engineer Location: Kolkata Employment Type: Full-time Experience: 3+ years Salary: INR 10 - 15 LPA Notice Period: 30 Days Role & Responsibilities: Participate in technical and functional design discussions for sprints, modules, or projects Design and implement end-to-end data solutions involving storage, integration, processing, and visualization using Azure Ingest data from multiple sources such as SQL Server, Oracle, Excel, SQL Azure, etc., into Azure Data Factory and Azure Data Lake Storage (ADLS) Extract data from one database and load it into another, ensuring data integrity and performance Build scalable data architecture for ingestion, processing, and surfacing large-scale data for applications Utilize various scripting languages to integrate systems effectively, understanding their nuances Research and implement innovative methods to acquire data and leverage existing data for new applications Collaborate with data architects, analysts, and scientists to prepare datasets for analysis and interpretation Perform statistical analysis and fine-tune data processes based on test results Develop and extend libraries and frameworks to support data workflows Create design documents and provide technical solutions aligned with business requirements Preferred Candidate Profile: Strong understanding of database management, OLAP, and ETL frameworks Minimum 3 years experience working with Azure, Azure Data Factory, and .NET technologies Proficient in creating manual and auto-trigger pipelines in Azure Data Factory Experience in managing ETL jobs in Azure Synapse Analytics, including creating, updating, editing, and deleting jobs Ability to replicate existing application logic within Azure Data Lake, Data Factory, SQL Database, and SQL Data Warehouse environments Solid knowledge of SQL queries, SQL Server Reporting Services (SSRS), and SQL Server Integration Services (SSIS) Proven initiative and innovative mindset Strong analytical and problem-solving skills

Sales Operations Manager Location: Kolkata Employment Type: Full Time Position Overview: We are looking for a strategic and detail-oriented Sales Operations Manager to lead the optimization of our sales processes and drive operational efficiency. In this role, you will be instrumental in managing the sales pipeline, improving forecasting accuracy, and generating performance insights that influence strategic decisions. If you're passionate about sales analytics, CRM systems, and cross-functional collaboration, this is an excellent opportunity to make a high-impact contribution. Key Responsibilities: Sales Pipeline Management Oversee and maintain an accurate and up-to-date sales pipeline. Identify and eliminate process bottlenecks, ensuring a smooth sales cycle. Forecasting & Reporting Develop reliable sales forecasts and present performance metrics to senior leadership. Create and distribute regular sales dashboards and reports, highlighting KPIs, trends, and improvement areas. CRM & Sales Tools Optimization Implement, manage, and continuously improve CRM platforms (e.g., Salesforce, HubSpot). Ensure user adoption through training and support; align tool usage with company goals. Process Streamlining & Strategy Identify inefficiencies in sales processes and propose improvements. Collaborate with stakeholders to develop best practices for operational consistency. Cross-Functional Collaboration Act as a liaison between Sales, Marketing, Product, and Finance to ensure alignment of business objectives. Support sales leadership with data and insights to improve sales enablement and execution. Performance Analytics Analyze sales trends, win/loss data, and conversion metrics to support continuous improvement. Deliver actionable insights for quota setting, territory planning, and team performance evaluations. Market Analysis (Preferred) Conduct competitive and market analysis to inform strategic sales decisions. Identify market opportunities and support go-to-market planning. Qualifications: Bachelor s degree in Business Administration, Marketing, or a related field. 3 5 years of experience in sales operations, sales enablement, or sales analytics. Strong expertise with CRM platforms (Salesforce, HubSpot, Zoho, etc.) and BI/reporting tools. Excellent analytical, problem-solving, and communication skills. Proven ability to work collaboratively across departments and lead process improvements. Strong time management and organizational skills in a fast-paced environment. Preferred: Experience conducting market research and contributing to strategic planning. Exposure to B2B SaaS, IT, or consulting environments. Be a key contributor to strategic sales transformation. Work closely with a cross-functional leadership team. Opportunity to shape scalable processes in a growth-oriented company. Qualification : Bachelors degree in Business Administration, Marketing, or a related field.

Job Title: Business Analyst Job Opening Work From Office in Kolkata | Join Somnetics | Immediate Hiring About Somnetics: Somnetics is seeking a skilled Business Analyst to join our Kolkata office. If you have a strong background in business analysis within the tech domain and excel at turning data into actionable insights, we want to hear from you! Position: Business Analyst Location: Kolkata (Work From Office) Joining Date: Immediate or within 30 days Key Requirements: Master s or Bachelor s degree in Business Administration or related field Minimum 3 years of experience as a Business Analyst, preferably in technology or software industry Proficient in Microsoft Excel, Google Workspace, and BI tools such as Tableau Experience using Jira, Confluence, and other project collaboration software Strong analytical thinking, problem-solving, and organizational skills Excellent verbal and written communication abilities Ability to manage multiple priorities in a fast-paced environment Familiarity with communication technologies/software is an added advantage Key Responsibilities: Gather, analyze, and document detailed business requirements Drive process improvements and ensure effective strategy execution Conduct market research and competitor analysis to inform decision-making Prepare clear, data-driven reports, dashboards, and presentations Collaborate with cross-functional teams to solve problems and share business insights Assist in developing policies, standards, and frameworks for business operations Apply now to become a vital part of Somnetics growth as a Business Analyst in Kolkata! Qualification : Masters or Bachelors degree in Business Administration or related field

Senior AI/ML Developer | 5+ Years Experience | Full-Time | Kolkata About RedoQ RedoQ is a leading IT company specializing in innovation through Artificial Intelligence and Machine Learning. We are expanding our team and looking for an experienced Senior AI/ML Developer to lead AI-driven projects that enhance our products and accelerate business growth. Role Overview As a Senior AI/ML Developer at RedoQ, you will design, develop, and deploy advanced machine learning models and AI algorithms. You will work with large datasets, optimize model performance, and collaborate with cross-functional teams to integrate AI solutions across our platforms. Key Responsibilities Develop, train, and deploy machine learning models and AI algorithms to solve complex business problems. Collect, preprocess, and analyze large-scale datasets for model training. Optimize and fine-tune AI models for accuracy, scalability, and efficiency. Collaborate closely with data scientists, software engineers, and stakeholders to implement AI/ML solutions. Stay updated on the latest AI/ML research and technologies to continuously improve models and processes. Design and implement robust testing and validation strategies for AI models. Maintain clear documentation of models, workflows, and best practices. Required Skills & Qualifications 5+ years of professional experience in AI/ML development. Bachelor s or Master s degree in Computer Science, Data Science, Engineering, or related fields. Expertise in AI/ML frameworks such as TensorFlow, PyTorch, and scikit-learn. Proficient in programming languages like Python or R. Strong skills in data processing and analysis tools such as Pandas and NumPy. Experience with cloud AI/ML platforms like AWS SageMaker, Google AI Platform, or Azure ML. Excellent analytical, problem-solving, and communication skills. Ability to manage multiple projects independently and collaboratively. Preferred Qualifications Experience with advanced ML algorithms including deep learning, reinforcement learning, etc. Familiarity with Big Data technologies such as Hadoop, Spark, or Kafka. Knowledge of CI/CD pipelines tailored for AI/ML model deployment. Experience working in Agile environments. Research publications or contributions to AI/ML journals or conferences. Be part of a cutting-edge AI/ML team driving innovation. Work on challenging and impactful projects with a talented and collaborative team. Grow your skills with ongoing learning and development opportunities. Enjoy a dynamic work environment focused on technology and innovation. Qualification : Bachelors or Masters degree in Computer Science, Data Science, Engineering, or related fields.

Cineverse is seeking a dynamic and detail-oriented Business Development Coordinator to join our C360 advertising team. This internal-facing role is pivotal in driving the research, origination, and organization of business leads while ensuring the smooth operation of cross-functional workflows and stakeholder collaboration. The ideal candidate will excel in meeting lead management targets set, CRM configuration, data validation, and team support, contributing to the expansion and success of our advertising partnership initiatives. Key Responsibilities: Lead Origination & Research: To understand the basic business structure of Cineverse to identify and research potential global business opportunities for Cineverse s C360 advertising division. Generate, organize, and prioritize leads to align with business objectives and growth strategies. Meet set lead generation targets Conduct market research to identify potential partnerships across streaming platforms, channel,s and apps Managing back end for monitoring active deals CRM Management: Configure and maintain lead information within Zoho CRM to ensure accuracy and usability. Organize and validate data, ensuring stakeholders have real-time access to updated client leads and project status. Develop and refine processes for effective CRM utilization and reporting. Cross-Functional Collaboration: Collaborate with ad sales, ad operations, and other departments to align strategies and workflows. Communicate effectively with internal teams to ensure smooth project execution, client onboarding, and overall client satisfaction. Presentation Support: Contribute to the development of presentations, providing insights, data, and visual materials as required. Assist in the preparation of client-facing and internal pitch materials. . Qualifications: Education: Bachelor s degree in Business Administration, Marketing, Communications, or a related field. Equivalent work experience will be considered. Experience: 1-3 years in business development, lead generation, or related roles, within advertising or media industries. Familiarity with Zoho CRM or similar customer relationship management platforms. Proven experience managing or mentoring team members. Experience in OTT CTV ad space is a plus. 1-2 years of outbound sales experience is a plus. 1-2 years of client-facing roles is a plus. Prior experience working in US markets will be preferred Skills: Strong organizational and analytical skills with a meticulous eye for detail. Excellent verbal and written communication skills. Ability to collaborate across multiple departments and manage competing priorities. Proficiency in presentation tools such as PowerPoint or Google Slides. Attributes: Self-starter with a proactive approach to problem-solving and process improvement. Comfortable working in a fast-paced, evolving environment. Team-oriented with a commitment to fostering collaboration and shared success. Qualification : Bachelors degree in Business Administration, Marketing, Communications, or a related field. Equivalent work experience will be considered.

As a Content Operations Specialist, you will be responsible for ensuring the smooth operation of our content management system. You will be responsible for managing and organizing the digital files including, but not limited to, video, audio, art, and captions that are received from various sources, validating third-party data, and ensuring that all digital content is ingested into our proprietary technology system accurately and efficiently. You will also be responsible for managing communication with clients and ensuring that all client requirements are met. Job Responsibilities: Receive, ingest, and deliver digital assets into Cineverse's proprietary technology system. Validate third-party data to ensure accuracy. Organize and manage incoming digital content, including metadata. Work with the operations team to ensure that all digital content is delivered on time. Distribute outbound materials to partners for digital content localization Working with existing scheduling and data entry systems, and assisting with migrating to new systems Collaborate with the technical/QC team to identify and solve any issues that may arise. Communicate with stakeholders effectively and professionally. Specific Knowledge Abilities and Skills: Excellent written, verbal communication and proofreading skills in English. 2-4 years of experience working in a team that centers on ingesting materials or streaming media metadata Ability to work independently and within a team environment. Experience working with content management systems (CMS) and digital asset management (DAM) systems Experience with scheduling systems, like Amagi. Proficient in Microsoft Office suite and other relevant software. and time management skills Ability to work in a fast-paced, high-volume environment with changing deadlines Ability to problem solve, communicate and work well with others, both within and outside of the department Flexibility to work occasional weekends & holidays If you are a self-starter who is passionate about the entertainment industry and has a desire to work in a dynamic and fast-paced environment, then this is the job for you. About the company: About the Company: On a mission to give people limitless access to the vast world of Entertainment, Cineverse s advanced, proprietary technology drives the distribution of over 70,000 premium films, series, and podcasts. From providing a complete streaming solution to some of the world s most recognizable brands to super-serving our network of fan channels from direct ad sales partnerships to premium global content we offer more of the stories that move us and technology that moves us forward. Industry leaders with a history of innovation, Cineverse is powering the future of Entertainment. For more than twenty years, Cineverse (NASDAQ: CIDM) has led the digital transformation of the entertainment industry. Today, Cineverse entertains hundreds of millions of consumers around the globe by providing premium content, streaming channels and end to end OTT platform services to the world s largest media, technology and retail companies. For more information, visit http://www.cineverse.com/. Cineverse continues to be a home for a diverse mix of enthusiast content all focused around a core mission of entertaining the world through a portfolio of fan-centric destinations. An innovator in the digital transformation of the entertainment industry for more than two decades, Cineverse s ultimate goal is to build destinations that immerse viewers in content they love. We would welcome you with, A top-grade application traversing multiple mobile platforms. A team of champions to work with. An open mind for new ideas and stratagems. A merry environment focused on creativity, growth and transformation. Top notch medical benefits for employee and family members along with accident coverage benefit for employees Flexible working environment Paid time off (PTO) such as sick days and vacation days

About the Company On a mission to give people limitless access to the vast world of Entertainment, Cineverse s advanced, proprietary technology drives the distribution of over 70,000 premium films, series, and podcasts. From providing a complete streaming solution to some of the world s most recognizable brands, to super-serving our network of fan channels from direct ad sales partnerships to premium global content we offer more of the stories that move us, and technology that moves us forward. Industry leaders with a history of innovation, Cineverse is powering the future of Entertainment. Accounts Payable Manager Job Description Cineverse is looking for a hands-on Accounts Payable Manager responsible for companywide AP processing and management with in-depth experience in US GAAP and US accounting. We are looking for a self-starter able to take the initiative, ask questions, detect problems and provide solutions to internal & external stakeholders. The ideal candidate will have the ability to multi-task and efficiently manage time across competing activities/resources and manage projects/processes under tight deadlines. Key Duties: Responsible for the AP process and function. Supervises the accounts payable team on all daily activities. Manages vendor set-up and AP sub-ledger ensuring vendor data is accurate and updated. Ensure timeliness and accuracy of the entire process as it relates to processing of invoices, payment of invoices, and communicating with external vendors. Prepare reconciliations and roll forwards. Support the month-end close process Have knowledge of and proactively advise on the need for accruals under US GAAP, including systematic and organized reach out to key and recent, material vendors. Assist with the quarterly reviews and annual audit of the company s financial statements. Assist with any IRS audit as needed. Ensure invoices are coded to the correct general ledger account. Responsible for preparing/reviewing 1099 tax forms. Makes recommendations to improve payment process. Supervise the implementation of systems/submodules to ensure efficiency, accuracy, and timeliness in the management and processing of AP. Responsible for training accounts payable staff. Ensure compliance with state and local tax reporting. Ensure all accounts payable procedures comply with all relevant Sarbanes-Oxley (SOX) controls. Research all disputed payment issues with relevant vendors. Ensure the proper level of foreign withholdings and timely remission to the IRS. Assist in the budget process. Special projects as necessary. Communicate with Cineverse vendors being highly responsive in US timings email/verbal communication. Extensive availability to manage the India AP team members and collaborate with US AP team. Minimum Requirements: Minimum 2-7+ years In-depth experience with US Accounting Systems is a key requirement Hands on experience in Oracle Netsuite is required Prior experience in handling US vendors for AP tasks including email & verbal communication is required Knowledge of Great Plains 2018, Scrypt Ai, Concur are preferred but not required Must be willing to work flexible hours in office and remote in a hybrid environment Detail-oriented with excellent analytical and communication skills Highly motivated, with the ability to multi-task in a fast-paced environment Bachelor s degree in Accounting\Finance preferred. Ideal candidate can execute work and oversee QC of AP work on a weekly schedule. Work hours align with US Pacific Hours for the first 3 weeks. Qualification : Bachelors degree in Accounting\Finance preferred.

Job Title: HR Operational Excellence Analyst Role Overview: The HR Operational Excellence Analyst supports the implementation and enhancement of HR operational processes to drive efficiency and improve overall performance. This role involves process mapping, data analysis, identifying opportunities for improvement, and collaborating with cross-functional teams to support continuous improvement initiatives. The analyst also assists in developing and implementing HR operational excellence frameworks, tools, and methodologies. Key Responsibilities: Process Improvement & Optimization: Supports the documentation, mapping, and analysis of HR operational processes. Assists in identifying areas for process enhancement and efficiency improvements. Contributes to continuous improvement initiatives by recommending and implementing best practices. Data Analysis & Reporting: Collects and analyzes HR-related data to identify trends and improvement opportunities. Prepares reports and insights to support decision-making processes. Assists in monitoring key performance indicators (KPIs) and operational metrics. Collaboration & Stakeholder Engagement: Works closely with HR teams and other business functions to support process improvements. Engages with stakeholders to understand operational challenges and provide solutions. Supports cross-functional collaboration to drive operational excellence initiatives. Learning & Development: Gains experience in operational excellence methodologies, tools, and frameworks. Works within a team environment under the guidance of senior practitioners. Develops a strong understanding of HR operational processes and continuous improvement strategies. Required Skills & Competencies: Strong analytical and problem-solving skills. Basic knowledge of process improvement methodologies (e.g., Lean, Six Sigma) is a plus. Effective communication and collaboration skills. Ability to work in a team-oriented environment. Detail-oriented with a focus on accuracy and quality. This role provides a great opportunity for individuals looking to develop expertise in HR operational excellence while contributing to process improvements within the organization.

Job Title: Technical Business Analyst Location: Kolkata Job Description: We re looking for a Technical Business Analyst to join our team in Kolkata! This position involves writing proposals for client projects. The ideal candidate should have a Bachelor s degree in a relevant field and at least 2 years of prior experience in a similar role. Roles & Responsibilities: Must be technology savvy. Ability to act with integrity and appropriately respect and handle confidential information. Excellent English, communication, and interpersonal skills. A highly motivated individual who brings energy and has a great work ethic. Requirements: Minimum 2 years of industry experience. Bachelor's degree in a business-related field. Tech industry experience is a must. Experience with building proposals. Proficiency in Microsoft Office. Effective presentation skills. Understanding of budgeting. Familiarity with business-to-business relationships. Ability to accurately define project scope. Ability to create a detailed project analysis, outlining problems, opportunities, and solutions for a client. Experience with writing Agile user stories for eCommerce projects is a plus. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : Bachelor's Degree in a business related field.

Business Analyst Location: Kolkata Experience: 3+ Years Job Type: Full-time About the Role We are looking for a skilled Business Analyst with 3+ years of experience to join our team in Kolkata. In this role, you will be responsible for requirements management, communication, and analysis to ensure that business needs are clearly defined and translated into functional specifications. You will work closely with stakeholders, development teams, and business leaders to ensure that solutions align with business goals and objectives. Responsibilities Requirements management, communication, and analysis: Gather, analyze, and document business requirements. Eliciting requirements: Engage with stakeholders to identify, understand, and document their needs. Translating and simplifying requirements: Convert complex business requirements into clear, concise, and actionable specifications. Assisting with the business case: Support in preparing business cases by gathering relevant data and helping in evaluating potential solutions. Planning and monitoring: Assist in planning and tracking project timelines, deliverables, and milestones. Create and update use cases, wireframes, and SRS (Software Requirement Specification) documentation. Assist in proposal writing and presenting clear project scopes to clients and stakeholders. Minimum Qualifications BE/BTech or equivalent degree. Proven experience in requirement gathering, proposal writing, and preparing SRS documents. Strong knowledge of creating use cases and wireframes for business solutions. Good communication skills with the ability to interact with stakeholders at all levels. Preferred Qualifications Familiarity with Agile methodologies and experience working in Agile environments. Experience with business analysis tools and modeling techniques (UML, BPMN, etc.). Strong problem-solving and analytical thinking skills. Competitive salary and benefits package. Opportunities for career growth and development. A collaborative and innovative work environment. Exposure to diverse projects and industries. Qualification : BE/BTech or equivalent degree.

Role: SQL Server Developer Experience: 3 7 Years Location: Kolkata Industry Type: Software Product Department: Engineering Software & QA Role Category: Software Development Education: UG: B.Tech/B.E. in any specialization About the Role We are seeking a skilled and detail-oriented SQL Server Developer to join our dynamic engineering team. In this role, you will be responsible for designing, developing, and optimizing high-performance, scalable database solutions. You will collaborate closely with developers to write efficient SQL code, define database best practices, and ensure the seamless integration of SQL queries within applications. This is a great opportunity to contribute to complex, data-driven systems while staying up to date with the latest tools and technologies. Key Responsibilities Develop, optimize, and maintain stored procedures, triggers, functions, and views using MS SQL Server Collaborate with application developers to write and improve in-application SQL queries for performance and efficiency Ensure databases are reliable, secure, and scalable Perform query performance tuning and troubleshoot slow-running queries Develop and maintain SSRS reports (preferred) Write testable, reusable, and scalable T-SQL code following best practices Use SQL Server Management Studio (SSMS) for database development and management Automate repetitive database tasks using PowerShell or other scripting tools (preferred) Stay updated on the latest database features, techniques, and technologies Participate in code reviews and contribute to database architecture discussions Candidate Profile Minimum 3 years of hands-on experience with MS SQL Server 2017/2019 Strong expertise in T-SQL, including advanced queries, joins, and subqueries Proficient in using SQL Server Management Studio (SSMS) Good understanding of database design principles, indexing, and normalization Experience in SSRS report development is a strong advantage Familiarity with PowerShell scripting is a plus Strong problem-solving skills and a proactive approach to learning new technologies Ability to understand complex business logic and translate it into efficient SQL solutions Excellent communication and collaboration skills Work on challenging and impactful database projects Collaborative, innovation-driven work culture Exposure to modern database tools and performance tuning techniques Competitive compensation and professional development opportunities If you re passionate about writing clean, efficient SQL code and eager to work in a fast-paced, tech-forward environment, we d love to hear from you. Qualification : B.Tech/B.E. in any specialization

Job Title: Sales Coordinator Location: Kolkata Employment Type: Full-Time Experience: 1 3 years Qualification: Graduation and Above Preferred Industries: Stationery, FMCG About the Role We are seeking an organized and proactive Sales Coordinator who can effectively communicate, collaborate with clients and sales teams, and manage sales processes efficiently. The ideal candidate will ensure smooth operations by handling follow-ups, preparing reports, maintaining records, and resolving issues promptly to support overall sales performance and customer satisfaction. Key Responsibilities Maintain and update customer databases accurately. Track sales orders and manage related paperwork to ensure timely processing. Prepare sales reports and presentations for management and sales teams. Coordinate closely with sales teams to ensure smooth daily operations. Identify and resolve bottlenecks or issues in the sales process. Respond promptly and professionally to client inquiries and concerns. Build and maintain strong customer relationships to ensure satisfaction and loyalty. Stay adaptable to new sales trends, technologies, and market changes. Key Skills & Competencies Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency in MS Office and CRM tools. Problem-solving mindset with attention to detail. Ability to work collaboratively with cross-functional teams. Customer-focused approach with patience and professionalism. Qualification : Graduation and Above

Position: Senior Manager Network Sort Centre Location: Kolkata Department: Operations Experience Required: 5 7 Years About the Role: We are seeking a highly capable and experienced Senior Manager Network Sort Centre to oversee the efficient operations of our sort center network in Kolkata. This role is pivotal in ensuring high standards in productivity, quality, and customer satisfaction while driving warehouse process optimization and team performance. The ideal candidate will bring expertise in warehouse/sort center operations, team leadership, and logistics management, with a strong preference for experience in e-commerce or automation-heavy environments. Key Responsibilities: Lead and manage sort center operations to ensure peak efficiency and high levels of customer satisfaction. Develop and optimize warehouse systems by analyzing storage requirements, inventory flow, equipment utilization, gate processes, and shipping methods. Establish operational goals and KPIs; monitor and manage performance to meet or exceed targets. Train, mentor, and lead warehouse teams to resolve day-to-day issues and drive operational excellence. Oversee inventory control and logistics, ensuring smooth coordination between inbound, storage, and outbound processes. Design workflow, space allocation, and equipment layout to support volume scalability and efficiency. Maintain a safe, compliant, and well-regulated work environment by enforcing SOPs and adhering to legal and safety standards. Daily Responsibilities: Supervise daily warehouse functions including inventory management, floor productivity, shipping, quality control, and customer service. Schedule and allocate manpower to meet daily fulfillment demands while minimizing overtime and maintaining output quality. Conduct regular inspections and manage the upkeep of warehouse equipment and tools. Collaborate with warehouse leads to assess productivity and loss prevention, and implement actionable improvement plans. Oversee end-to-end logistics operations, coordinating with transportation partners (including drivers and air carriers) to ensure timely and efficient delivery of goods. What You Bring: 5 7 years of experience in warehouse or sort center management, preferably in e-commerce or logistics. Strong leadership and operational planning skills. Experience in sort center automation and process optimization. Proven ability to lead large teams and deliver results under high-pressure environments. Solid understanding of inventory systems, WMS, and logistics coordination. MBA from a Tier 1 B-School is highly preferred. Excellent communication, analytical, and organizational skills. Qualification : MBA from a Tier 1 B-School is highly preferred

About the Job Person should be with Good Communication and Sound knowledge in Excel. Job Description of Executive / Sr. Executive Purchase specially Imports activities. Preferred Industries: FMCG / Writing Instrument Industries Qualification: Degree or diploma in International business and SAP Knowledge Experience: 4 5 Years of Import Functions Age: Around 30 Key Requirements Placing Raw Material order enquiry to the overseas supplier / obtaining Proforma Invoice and issuing Purchase Order to them. Enquiring rates with forwarders, negotiating the rates and finalise the Nomination for each shipment and communicating the same to supplier. Following up with the Suppliers for timely shipments. Checking of Draft shipping documents and finalising the same. Checking and confirming the Bill of Lading. Checking and confirming the FTA certificate, wherever applicable. Issuing the insurance certificate for all FOB and C&F shipments. Forwarding all the documents to CHA for customs clearance purpose. Getting Checklist from CHA, checking and approving it for filing BOE. Keep a track of the vessel arrival. For CIF shipments, arranging payment of the Shipping Line Bills. Following up for BOE and arrange for the duty payment from Accounts dept. Coordinating for Way Bill from Accounts and sending it to CHA. Upon delivery of the Material, making costing Purchase Order for Accounts dept. Checking and approving Bills of FA and CHA, submitting to accounts Dept. and follow up for payment. All Bank related correspondence related to Imports. In make Letter of Credit applications wherever applicable, sending to Bank and getting swift copies and sending to supplier. Preparing various MIS Monthly Fund requirements, Shipment Status, Clearance status, Pending Order status. Preparing Payment documents of suppliers, following up with Accounts Dept. for sending it to Bank. Following up with the Bank for payment, getting Swift from Bank, sending to supplier and getting confirmation of receipt of payment from supplier. Payment due date monitoring for all locations and obtaining monthly updated O/S list. Submission of BOE to Banks. Taking active role for smooth functioning of SAP system for Imports Function. Taking active role for smooth functioning of BPR system for Imports. Exploring new Clearing Agents and Forwarding Agents for better rates and services. Follow up for the new product requirements from time to time. Documentation and import procedure for Capital goods and other finished goods.

Job Description: Market Research Executive Company Description Magicminds is a global software solutions and digital marketing services provider with headquarters in the USA and operations in India and Australia. Our team of developers and marketers collaborates to turn visions into successful mobile and web apps, digital marketing campaigns, and cutting-edge AI and Blockchain solutions. We cater to startups and enterprises worldwide, driving innovation and digital transformation. We are seeking a highly motivated and detail-oriented individual to join our team as a Market Research Executive. In this role, you will play a critical part in identifying market opportunities, gathering insights, and driving lead generation to support our sales pipeline. You will bridge the gap between market intelligence and sales outreach, ensuring a seamless flow of information and prospects for the sales team. Key Responsibilities: Conduct comprehensive research to identify target markets, industry trends, competitive landscapes, and potential opportunities. Build and maintain a database of market insights to guide strategic decision-making. Identify and profile key decision-makers and influencers within target companies. Generate and qualify leads through various outreach channels, including cold calls, emails, and social media platforms. Schedule appointments, demos, and meetings for the sales team with qualified prospects. Nurture and build relationships with prospects through personalized communication. Collaborate with the marketing team to execute targeted campaigns for lead generation. Maintain and update CRM systems with accurate and up-to-date lead and prospect information. Monitor and report on market trends, competitor activities, and emerging technologies. Qualifications and Skills: Experience: 1-3 years in market research, lead generation, sales development, or a similar role. Candidates from IT industry preferred. Required Skill Sets: Data Mining & Research, Potential Industry Identification, Data Qualification, Lead Qualification, Lead Generation, Sales Pipe Line Building, Cold Call, Business Meeting Qualification with Potential Client, Business Development Activity. Excellent research, analytical, and problem-solving skills. Strong communication and interpersonal skills, with the ability to engage prospects effectively. Proficient in using CRM tools (e.g., Salesforce, HubSpot) and research platforms (e.g., LinkedIn Sales Navigator). Ability to manage time efficiently and handle multiple tasks in a fast-paced environment. Familiarity with market research methodologies and sales development strategies.

Customer Success Specialist Location: Bangalore (Hybrid Model) Are you If yes, Esko, a Veralto company, could be your next career move! About Esko Esko is a global provider of integrated software and hardware solutions that accelerate the go-to-market process for packaged goods. Our innovative tools empower brand owners, retailers, pre-media & trade shops, manufacturers, and converters to digitize, connect, automate, and accelerate packaging design and printing workflows. At Esko, you ll work in a flexible, family-friendly environment that values both people and the planet. We actively embrace diversity and encourage candidates from all backgrounds to apply, because we believe that passion and experience drive innovation and excellence. About the Role Title: Customer Success Specialist Location: Bangalore (Hybrid Model) As a Customer Success Specialist, you will play a critical role in building trusted partnerships with clients, aligning with their organizational goals, and driving measurable impact by shaping client success strategies. You ll work closely with internal teams to deliver value-driven solutions, ensuring faster adoption and measurable outcomes for our clients. Key Responsibilities Efficiently handle and resolve customer support tickets, prioritize escalations, and maintain accurate documentation. Serve as the primary contact for assigned customers, building strong relationships and ensuring seamless communication between teams. Prepare and present reports on ticket resolution times, customer satisfaction, and issue trends to drive continuous improvement. Proactively identify risks, collaborate with internal teams, and implement solutions to manage critical incidents effectively. Work closely with Customer Success Managers (CSMs) and Account Managers to streamline operations, especially for high-value customers. Qualifications & Requirements Bachelor s or Master s degree (MBA preferred). Minimum 4-5 years of experience in stakeholder management, escalation handling, support, and operations, ideally within IT-SaaS platforms. Experience working with Enterprise, Mid-Market, and SMB customers in US/Europe markets. Exposure to the FMCG or packaging industry is a plus. Exceptional communication and presentation skills. Strong customer-first mindset with excellent attention to detail. Willingness to travel up to 10% as needed. Be part of a global leader driving innovation in the packaging and printing industry. Work with cutting-edge technologies that shape the future of packaging design and production. Thrive in a collaborative, diverse, and inclusive environment where your ideas and contributions matter. Enjoy a flexible hybrid work model in Bangalore, balancing work and life. About Veralto Esko is part of Veralto (NYSE: VLTO), a $5 billion global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. As part of Veralto s global network of 16,000 associates, you ll have the opportunity to build your skills, grow your career, and contribute to safeguarding the world s most vital resources. Qualification : Bachelors or Masters degree (MBA preferred).

Job Title: Application Support Engineer Location: Kolkata Employment Type: Full-time Experience: 3+ years Salary: INR 6 - 10 LPA Notice Period: 30 Days Job Profile: Join a leading product-based MNC as an Application Support Engineer to monitor and manage functional support incidents for our production systems. You will be responsible for ensuring smooth operations, handling user queries, coordinating with development teams, and supporting release management. Key Responsibilities: Monitor and manage all functional support incidents, requests, and queries addressed to the Global Support Team in production Track alert emails and take timely action Follow defined process flows for incident and request management Handle user code registration requests and data provision tasks Perform primary analysis to respond to user queries and provide root cause analysis Liaise directly with users, development teams, and other stakeholders to resolve issues or gather information Coordinate release management activities, including tracking releases and data patches Send notifications to users regarding application restrictions during updates, maintenance, or program releases Maintain daily log sheets and ensure smooth shift hand-overs Document standard operating procedures and provide support during UAT and training sessions Adhere to process timelines and quality standards consistently Acquire and maintain knowledge of the international shipping industry and MOL-IT software applications, standards, and guidelines Perform additional tasks as assigned by superiors Preferred Skills & Qualifications: Bachelor s degree in Information Technology, Computer Science, or related field Minimum 3+ years of experience in functional application support Strong exposure to SQL and database query handling Excellent analytical and problem-solving skills Effective communication and coordination abilities Ability to work under pressure and manage multiple tasks simultaneously Qualification : Bachelors degree in Information Technology, Computer Science, or related field

Senior Quality Analyst Automation Testing Location: Kolkata, India Experience: 6+ Years (with a strong focus on Automation Testing) Employment Type: Full-time Role Overview: We are looking for a detail-oriented and experienced Senior Quality Analyst to lead both manual and automated testing initiatives for our software products. Based in Kolkata, this role involves collaborating closely with development, product, and UX teams to ensure the delivery of high-quality, secure, and user-friendly applications. Key Responsibilities: Design, develop, and execute comprehensive test plans and test cases for functional, regression, performance, and security testing. Conduct manual and automated testing using industry-standard tools. Identify, document, and track defects using issue-tracking tools such as JIRA or Bugzilla. Provide detailed test coverage reports, defect analysis, and overall application quality insights. Collaborate with developers and product managers to understand business and technical requirements. Perform regression testing to validate that new code changes don t impact existing functionality. Execute performance testing to ensure system scalability and responsiveness. Assess and test for security flaws, including validation of data security and database integrity. Provide feedback and suggestions to improve UI, UX, and overall application performance. Continuously enhance test processes, methodologies, and automation frameworks. Stay current with the latest industry trends, testing tools, and best practices. Skills & Qualifications: Education: Bachelor s degree in Computer Science, Engineering, or a related field. Experience: At least 6 years of experience in software testing, with a strong emphasis on automation. Proficiency in test automation tools like Selenium, TestNG, JUnit, or equivalent. Solid understanding of SDLC and testing methodologies (Agile/Scrum experience is a plus). Hands-on experience with issue-tracking tools (e.g., JIRA, Bugzilla). Familiarity with performance testing tools and concepts. Knowledge of data security standards and practices. Strong analytical and problem-solving abilities. High attention to detail with excellent documentation and communication skills. Ability to work independently and collaboratively in a fast-paced environment. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.