Data Collection Jobs in Bengaluru
1114 Jobs Found
Mechatronics & Bigdata Scientist Developer
Bharat Fritz Werner
Position: Mechatronics & Big Data Scientist Developer Department: Research & Development Reporting To: General Manager Location: Bengaluru Key Responsibilities Machine Learning: Select features, build, and optimize classifiers using advanced machine learning techniques. Data Mining: Perform data mining using state-of-the-art methods to extract valuable insights from large datasets. Data Enhancement: Extend the company s datasets with third-party data sources when necessary to improve model accuracy and relevance. Data Collection & Processing: Improve data collection procedures to include all necessary information for building analytic systems. Data Cleansing & Integrity: Process, cleanse, and verify the integrity of data used for analysis to ensure reliable results. Ad-hoc Analysis: Perform ad-hoc analysis as needed, presenting the results in a clear, actionable manner. Anomaly Detection: Design and implement automated anomaly detection systems, tracking their performance over time to ensure accuracy. Behavioral Competencies Data-Driven: Strong inclination toward working with data and applying analytical thinking to solve complex problems. Detail-Oriented: Meticulous in data analysis and system development to ensure quality and precision in results. Skills and Expertise Machine Learning Algorithms Strong understanding of machine learning techniques and algorithms such as k-NN, Naive Bayes, SVM, Decision Forests, etc. Data Science Tools Experience with common data science toolkits like R, Weka, NumPy, and MatLab. Proficiency in at least one (preferably NumPy or R) is highly desirable. Data Visualization Skilled in data visualization tools such as D3.js, GGplot, or similar. Database Management Experience with query languages such as SQL, Hive, Pig, NiFi, or others depending on the company s stack. Familiarity with NoSQL databases like InfluxDB, MongoDB, Cassandra, HBase. Statistical Analysis Strong applied statistics skills, including distributions, statistical testing, and regression analysis. Programming Skills Good scripting and programming skills in languages like PHP, Slim, SQL, and Laravel. Big Data Technologies Knowledge of Hadoop, HDFS, NiFi, and other big data platforms and technologies. Qualifications Essential: MTech, MS, or equivalent in Mechatronics, Computer Science, or a related field. Experience: Minimum 2 years of hands-on experience in developing SDKs and working with Big Data platforms. Proven track record in machine learning, data mining, and data science projects. Qualification : MTech, MS, or equivalent in Mechatronics, Computer Science, or a related field
Quality Leader
Avin Systems
Quality Leader Location: Bangalore Experience: 8 12 Years Education: B.E / B.Tech / M.E / M.Tech in Electronics, Computer Science, or a related discipline Job Summary We are looking for an experienced Quality Leader to drive software and process quality across embedded systems projects, with a focus on ASPICE, CMMI, and Functional Safety standards. The ideal candidate will have deep expertise in quality systems, metrics-driven process evaluation, and project lifecycle management. This role is instrumental in ensuring that project deliverables meet the highest standards of quality, safety, and compliance especially within the automotive domain. Key Responsibilities Process Monitoring & Compliance Ensure adherence to defined processes (ASPICE 3.1/4.0, CMMI, ISO standards) across multiple projects. Identify and report non-compliance issues and drive corrective/preventive actions (CAPA). Conduct process audits and facilitate project quality gate reviews. Data Collection & Metrics Analysis Collect project and process data to derive key quality metrics (e.g., defect density, review efficiency, process compliance scores). Perform root cause analysis (RCA) for quality issues and implement improvement actions. Tool and System Oversight Manage configuration management systems and defect/issue tracking tools. Work closely with development and testing teams to ensure tool usage aligns with defined processes. Process Definition & Improvement Define, maintain, and continuously improve the organization s Quality Management System (QMS). Contribute to functional safety and cybersecurity process definition (e.g., ISO 26262, ISO 21434). Promote a culture of quality and continuous improvement through training, mentoring, and awareness programs. Required Skills & Experience 8 12 years of experience in quality assurance or process management in embedded software projects. In-depth knowledge of ASPICE (3.1/4.0), CMMI, and SDLC models such as V-Model, Agile/Scrum. Experience with software quality metrics, root cause analysis, and CAPA processes. Familiarity with defect tracking and configuration management tools (e.g., Jira, IBM Rational, Git, SVN). Understanding of software quality factors, process audits, and measurement techniques. Exposure to Functional Safety (ISO 26262) and QMS process definition. Working knowledge of at least one programming language (C, C++, Python, etc.) to understand software deliverables from a quality perspective. Preferred / Added Advantage Experience in the automotive domain, including compliance with industry-specific safety and cybersecurity standards. Involvement in certification or appraisal processes (e.g., ASPICE assessments, CMMI appraisals). Knowledge of ISO 21434 (Automotive Cybersecurity). Lead quality transformation initiatives across cutting-edge embedded projects. Collaborate with top-tier automotive and industrial clients. Play a strategic role in shaping process excellence and organizational quality culture. Competitive compensation and a platform for professional growth. Qualification : B.E / B.Tech / M.E / M.Tech in Electronics, Computer Science, or a related discipline
Lead Platform Engineer
Team Vunet Systems
Lead Platform Engineer Observability Solutions Location: Bengaluru Experience: 6 10 Years Function: Observability Engineering | Platform Architecture | SRE Enablement Join VuNet Redefining Digital Observability at Scale VuNet is transforming the future of digital experiences through Business Journey Observability, combining Big Data and AI/ML to empower real-time visibility across payments, banking, and financial services. Monitoring 28+ billion transactions/month, our platform is trusted by top financial institutions and powers over 300 million users. Backed by Series B funding and recognized by Gartner, NASSCOM, and Forbes, we are leading the charge in building a new category of observability, proudly Made in India for global impact. Your Role: Lead Platform Engineer As the Lead Platform Engineer, you will architect and drive the development of packaged observability solutions across 100+ infrastructure and application technologies. You will define **golden signals**, build **data collection strategies**, and lead the standardization of alerts, dashboards, and RCA workflows for platforms like **Kubernetes, Oracle DB, and Tomcat**. This is a cross-functional leadership role that sits at the intersection of product, platform, DevOps, and SRE. You will **lead a team** and influence how observability is delivered, scaled, and adopted across complex environments. Key Responsibilities Observability Solution Development Design and lead the delivery of observability packages for databases, middleware, cloud-native, and legacy platforms. Define and implement data collection pipelines, including agents, APIs, logs, metrics, traces, and service discovery. Establish **golden signals, SLIs/SLOs**, and health KPIs for performance, availability, and anomaly detection. Dashboards, Alerts & RCA Develop standardized, reusable dashboards, alerts, reports, and troubleshooting playbooks. Automate **RCA workflows** to improve MTTR and reduce alert fatigue. Platform Enablement & Integration Work with engineering to enhance agent capabilities and support new data sources/formats. Guide implementation of platform features for better observability at scale. Team Leadership & Governance Lead and mentor a team of observability engineers and specialists. Define design patterns, reusable modules, and version-controlled libraries. Stakeholder Collaboration Partner with product managers, DevOps, SREs, and customer teams to gather requirements, align priorities, and validate use cases. Ensure deliverables are scalable, well-documented, and production-ready. What You Bring Must-Have Skills 6 10 years of experience in observability, platform engineering, or SRE roles. Hands-on with tools like Prometheus, Grafana, OpenTelemetry, ELK/EFK, Datadog, Splunk. Strong understanding of logs, metrics, traces, profiling, and collection strategies. Experience developing solutions for platforms like Kubernetes, Oracle, PostgreSQL, Tomcat, etc. Proficient in Python, Shell scripting, APIs, and automation tools (**Terraform**, etc.). Familiar with alert fatigue mitigation, anomaly detection, and RCA frameworks. Excellent communication, technical leadership, and documentation skills. Nice to Have Experience managing an observability marketplace or solution catalog. Contributions to open-source observability projects. Certifications in Kubernetes, Observability platforms, or cloud providers (AWS/GCP/Azure). Background in ITSM tools, CMDBs, or incident workflow automation. At VuNet, you ll help build a category-defining observability platform that s already transforming critical infrastructure for leading financial institutions. You ll work with passionate engineers, push technical boundaries, and grow in a high-trust, high-impact environment. What You ll Experience: Ownership of key observability initiatives impacting 300M+ users. Collaboration with SRE, DevOps, and product teams across real-time financial systems. Opportunity to experiment with and shape Gen AI, ML, and emerging telemetry trends. Perks & Benefits Health insurance for you, your parents, and dependents. 1:1 mental wellness support. Training programs, certifications, and career growth opportunities. Transparent, inclusive, and high-trust work culture. Access to cutting-edge technology and Gen AI-powered workspaces.
Analyst / Senior Analyst - Market Research
Tracxn Technologies
Job Title: Analyst / Senior Analyst Market Research Location: Bangalore Employment Type: Full-Time Job Overview We are seeking intellectually curious and detail-oriented professionals to join our high-performing Sector Research team. In this role, you will conduct deep-dive research into global technology sectors, track emerging startups, and provide insightful analysis to support data-driven investment decisions. This is an ideal opportunity for individuals passionate about startups, market trends, and competitive intelligence. Key Responsibilities Conduct comprehensive secondary research on global startups and emerging markets such as eCommerce, FinTech, HealthTech, SaaS, Robotics, and Enterprise Applications. Monitor investment trends, technological advancements, and the performance of key industry players. Develop sector-specific reports, landscapes, and strategic insights based on data-driven analysis. Identify, evaluate, and categorize high-potential startups worldwide. Become a subject matter expert in your assigned sector through continuous learning and research. Ideal Candidate Profile Graduates from top-tier institutes (IITs, NITs, BITS, IIMs) preferred. 0 3 years of experience in research, consulting, analytics, or strategy roles. Exceptional freshers with relevant internships are encouraged to apply. Strong interest in startups, venture capital, and sectoral market dynamics. Excellent analytical thinking, with outstanding written and verbal communication skills. Self-motivated, structured, and comfortable working independently in a fast-paced environment. What You Can Expect at Tracxn A meritocracy-driven, transparent, and collaborative culture free from internal politics. Exposure to like-minded, intellectually curious peers and continuous mentoring. Hands-on experience in building scalable, high-accuracy research processes. Fast-tracked learning and career growth with a clear performance-based progression path. Opportunities to make a meaningful impact from day one. Qualification : Graduates from top-tier institutes (IITs, NITs, BITS, IIMs) preferred
Manager -accounts
Brigade Enterprises Ltd
Job Title: Manager Accounts Location: Bangalore Department: Brigade Plus Accounts Employee Type: Permanent Experience Required: 3 7 years Primary Responsibilities Oversee and analyze customer usage data to derive actionable insights for client engagement and satisfaction. Manage day-to-day relationships with existing clients, ensuring high levels of client satisfaction and service delivery. Coordinate across teams to ensure timely and accurate account maintenance, reporting, and issue resolution. Handle multiple account management projects simultaneously, ensuring attention to detail and adherence to deadlines. Serve as the primary point of contact for clients, presenting updates and influencing key stakeholders, including executive and C-level contacts. Monitor key account metrics and develop strategies for account growth, recovery, and long-term relationship management. Required Skills & Competencies Core Accounting Skills: Account Management & Coordination Account Administration & Preparation Record Keeping & Maintenance of Accounts Account Recovery & Planning Accounting Supervision Soft Skills: Leadership & Collaboration Strong communication and stakeholder management Ability to prioritize and multitask in a dynamic environment Analytical Skills: Data collection, tracking, and analysis Financial reporting and decision-making support Educational Qualifications Bachelor s or Master s degree in Commerce: B.Com / M.Com Knowledge Requirements Economics & Accounting: Principles and practices of financial reporting, banking, and market analysis Mathematics: Proficiency in statistics, algebra, and data interpretation Administration & Management: Strategic planning, resource allocation, and organizational coordination Qualification : Bachelors or Masters degree in Commerce
Junior Engineer
Madox Technologies Pvt. Ltd
Junior Engineer - Distributed Control Systems (DCS) Location: Bengaluru Experience: 0 - 2 Years Openings: 1 About the Role: As a Junior DCS Engineer, you'll report to the Assistant Manager Engineering Services. Your primary purpose will be to support the complete product lifecycle for DCS applications, focusing on software application development, hardware programming, and crucial commissioning and testing activities. This is a hands-on technical role ideal for someone looking to build their expertise in industrial automation, requiring both analytical skills and a readiness to travel. What You'll Do: HMI Graphic Development: Develop and design Human-Machine Interface (HMI) graphics for DCS systems, ensuring intuitive and effective user interfaces. DCS Software Development: Assist with and learn to develop and program software applications for Distributed Control Systems, with a focus on ABB 800xA. System Programming & Commissioning: Participate in the programming, commissioning, and testing of 800xA systems on-site, gaining practical experience in live environments. Project Lifecycle Support: Support the team across the entire project lifecycle, from initial software development through to final commissioning. Travel: Be prepared to travel to customer sites across India for commissioning activities as needed. What We're Looking For: Educational Qualification: A Bachelor's degree in Electrical and Electronics Engineering (EEE), Instrumentation, Electronics, or Electronics & Communication. Experience: Candidates with 0-2 years of experience in industrial automation, control systems, or relevant project work will be considered. Technical Skills: Good analytical skills to understand and troubleshoot system functionalities. An understanding of the complete project lifecycle from software development to commissioning, especially in ABB 800xA, is highly beneficial. Willingness to learn and grow in a technical environment. Software Proficiency: Strong knowledge of Microsoft Office, Excel, and PowerPoint. Communication: Strong communication skills in English for effective internal and external interactions. Physical Requirements: Must be physically fit and willing to travel to customer locations across all regions of India. If you're a recent graduate or early-career engineer with a passion for DCS systems and eager to launch your career in industrial automation, we encourage you to apply! Qualification : A Bachelor's degree in Electrical and Electronics Engineering (EEE), Instrumentation, Electronics, or Electronics & Communication
Workflow Analyst
Intouchcx
Job Title: Workflow Analyst Location: Bengaluru, India Company: IntouchCX Role Focus: Analyze and optimize the customer experience across all touchpoints by mapping customer journeys, analyzing workflows, and driving improvements. Key Responsibilities Customer Journey Mapping Create and maintain detailed journey maps across channels (digital, in-store, phone, etc.) Identify key customer touchpoints, emotions, and actions Conduct research on customer needs, behaviors, and motivations Workflow Analysis Analyze and identify inefficiencies in customer interaction workflows Collaborate with cross-functional teams to design optimized processes Data Collection & Analysis Gather data from surveys, feedback, usability tests, and performance metrics Analyze trends and identify pain points for improvement opportunities Recommendations & Reporting Provide actionable insights and present findings to stakeholders Support implementation of workflow improvements Collaboration & Continuous Improvement Work with product, marketing, UX, and other teams to align CX strategies with business goals Stay updated with industry trends and continuously enhance journey mapping and workflow processes Qualifications & Skills Bachelor s degree in Business, Marketing, UX Design, or related field Experience with customer journey mapping and workflow/process improvement Familiarity with tools like Lucidchart, Smaply, Miro for journey mapping Knowledge of Lean, Six Sigma, or similar methodologies Strong analytical and data interpretation skills Excellent communication and presentation abilities Experience with CX tools and CRM systems Problem-solving mindset with attention to detail Ability to manage multiple projects and collaborate cross-functionally Qualification : Bachelors degree in Business, Marketing, UX Design, or related field
Research Associate - Solutioning
Themathcompany
Job Title: Research Associate Solutioning Location: Bengaluru, Karnataka, India Department: DAC Qualification: Bachelor s in Engineering, Technology, or equivalent technical field Experience Required: 3 6 years About TheMathCompany TheMathCompany (MathCo ) is a global Enterprise AI and analytics firm that empowers Fortune 500 and Global 2000 enterprises to make smarter, faster decisions through cutting-edge data-driven solutions. Founded in 2016, we bridge the gap between business objectives and AI adoption through NucliOS, our proprietary platform designed to accelerate AI adoption via modular, scalable components. We believe in a culture of transparency, innovation, and collaboration, enabling our people Mathemagicians to grow beyond roles, create meaningful impact, and Leave a Mark. Role Overview As a Research Associate Solutioning, you will be a key contributor to strategic pre-sales and solution design initiatives. This role blends technical depth with consultative storytelling to help craft compelling, client-focused analytics solutions. You will be the go-to expert bridging business goals with AI/ML capabilities, working alongside Sales, Delivery, and Customer Success teams to convert opportunities into impactful engagements. Key Responsibilities Act as a technical subject matter expert in sales and solutioning conversations, supporting client acquisition with business and technical insights. Co-develop tailored proposals, RFPs, and solution roadmaps in collaboration with cross-functional teams. Translate complex business challenges into actionable analytics use cases and scalable AI/ML solutions. Design and present proof-of-value (PoV) concepts, dashboards, and solution architectures using tools like Power BI or Figma. Engage C-suite stakeholders, technical teams, and business leaders to gain buy-in and communicate value. Stay ahead of emerging trends in AI, data science, and industry-specific analytics applications (e.g., CPG, Retail, Pharma, Tech). Partner with Customer Success to collect feedback and continuously enhance solution offerings. Evangelize analytics adoption and drive transformation through strategic storytelling and clear, data-backed communication. Required Skills & Experience 3 6 years of experience delivering analytics-led, AI-driven solutions in a consultative or enterprise environment. Deep understanding of machine learning algorithms (e.g., regression, classification, neural networks, Bayesian models). Strong communication skills both written and verbal with experience creating impactful solution presentations and client deliverables. Demonstrated experience leading cross-functional teams including data scientists, product designers, and business analysts. Fluency in data analytics tools and storytelling frameworks; ability to influence through well-designed decks or dashboards. Domain expertise in one or more industries: CPG, Retail, Pharma, or Technology. Strong organizational skills, able to manage multiple priorities in a fast-paced, deadline-driven environment. Preferred Qualifications Bachelor's degree in Engineering, Statistics, Computer Science, or a related technical discipline. Candidates from non-technical backgrounds with relevant work experience and demonstrable technical proficiency are also welcome to apply. Hybrid Innovation Model: Combine enterprise-grade AI with practical business outcomes. NucliOS Platform Access: Work with one of the most advanced AI solutioning platforms in the industry. Culture of Growth: Transparent, feedback-driven, and meritocratic work culture. Impactful Work: Collaborate with global clients on meaningful problems that shape industries. Qualification : Bachelor's degree in Engineering, Statistics, Computer Science, or a related technical discipline.
Senior Data Scientist
Themathcompany
Job Title: Senior Data Scientist Location: Bangalore, Karnataka, India Department: DAC Experience: 4 to 6 years About the Role As a Senior Data Scientist, you will leverage your expertise in statistics, machine learning, and data analysis to extract meaningful insights from both structured and unstructured data. Working closely with cross-functional teams, you will develop predictive models, optimize business processes, and contribute significantly to data-driven decision-making across the organization. Key Responsibilities Translate complex business problems into testable hypotheses and proofs of concept, guiding the data science team towards delivery. Apply business acumen to analyze data and extract actionable insights. Communicate complex technical ideas effectively to stakeholders with varying levels of technical expertise. Employ a range of analytical and machine learning techniques to solve business challenges. Conduct research and develop innovative solutions to data analytics problems. Manage data collection, integration, analysis, and presentation across different business contexts. Adhere to and promote best software development practices including version control, peer reviews, and refactoring. Create and maintain thorough documentation of experiments and solutions, following frameworks like CRISP-DM. Stay updated with the latest data science trends, tools, and best practices, sharing knowledge with the team. Conduct peer code reviews and mentor junior data scientists. Drive improvements in data science delivery processes and champion their adoption within the team. Required Skills Technical: Advanced programming skills in Python and SQL. Strong foundation in Probability, Statistics, and hypothesis testing. Expertise in practical machine learning, including common pitfalls and mitigation strategies. Proficient with data visualization tools such as Tableau, PowerBI, and Python libraries (seaborn, matplotlib). Experience with modern development tools and collaborative coding practices. Intermediate cloud technology knowledge with experience deploying data science solutions on cloud platforms. Non-Technical: Pragmatic decision-making balancing solution perfection with business impact and timelines. Project planning and task delegation for data science teams. Ability to present complex insights to non-technical audiences via storyboarding and presentations. Strong written communication skills for technical documentation and paper submissions. Leadership and mentorship capabilities within the data science community. Preferred Skills (Good to Have) Advanced expertise in specialized areas such as Operations Research, NLP, Deep Learning, Time Series Forecasting, Reinforcement Learning, Graph ML, or Explainable AI. Advanced cloud technology knowledge, including application deployment. Ability to decompose business problems into technical subproblems matched with appropriate methodologies. Qualifications Bachelor s degree in Engineering, Technology, or a related technical field. 4 to 6 years of relevant data science experience. Work on impactful, cutting-edge AI and analytics projects with Fortune 500 clients. Collaborate with a passionate team of data scientists and engineers. Grow your technical and leadership skills in a fast-paced, innovation-driven environment. Qualification : Bachelors degree in Engineering, Technology, or a related technical field.
Product Analyst - I
Glance
Job Title: Product Analyst - I Location: Bangalore, India Company: Glance An InMobi Group Company About Glance Founded in 2019, Glance is a consumer technology company powering disruptive digital platforms such as Glance, Roposo, and Nostra. Our flagship Glance Lock Screen is available on over 400 million smartphones globally, delivering personalized, context-aware content seamlessly. Roposo is revolutionizing live video experiences with immersive, creator-led content, while Nostra leads as the largest gaming platform in India and Southeast Asia, enabling users to discover, play, watch, learn, and compete. Headquartered in Singapore, Glance is an unconsolidated subsidiary of InMobi Group. At Glance, we encourage you to dream big and take ownership from day one. Collaborate with talented, ambitious teams on mission-critical projects that leverage bleeding-edge technology to redefine consumer experiences. We support your growth with daily meals, gym access, training sessions, modern tech tools, and a welcoming environment for your kids and pets. Role Overview As a Product Analyst - I, you will work closely with product managers, engineers, data scientists, and content teams to analyze, interpret, and provide actionable insights from data. Your work will directly influence product features, personalization strategies, and content optimization on India s largest visual content discovery platforms including Glance and Roposo. Key Responsibilities Collaborate with cross-functional teams and external partners to drive data-informed innovation. Work with product managers to define and analyze metrics, evaluate feature adoption, and measure product performance. Support personalization efforts by working with data science and engineering teams on live feed and tab features for Roposo and Glance apps. Partner with content teams to refine content strategies and monitor performance of shows and creators. Develop frameworks and processes to enable faster and more effective data analysis. Strong analytical mindset with a bias for action and attention to detail. Comfortable working with data tools to uncover insights and support product decisions. Energetic, quick learner who thrives in a fast-paced, cross-functional, and global environment. Ability to multitask and collaborate effectively with diverse stakeholders. Skilled in creating frameworks and processes for efficient data analysis. Required Qualifications Bachelor s or Master s degree in Computer Science, Statistics, Mathematics, or a related analytical field. 3 5+ years of experience in product analytics within consumer tech or digital product environments. Proficient in SQL/BigQuery, Excel, and dashboarding tools like Tableau, Superset, or Power BI. Knowledge of R or Python is a plus. Join Glance and play a key role in shaping data-driven decisions on some of India s largest and most innovative digital platforms. Apply now to grow your career in Bangalore! Qualification : Bachelors or Masters degree in Computer Science, Statistics, Mathematics, or a related analytical field.
Operations Finance Specialist
Shopup
Operations Finance Specialist Location: Bengaluru, India Company: ShopUp HQ Role Overview We are looking for a detail-oriented and analytical Operations Finance Specialist to support our business operations with robust financial planning, analysis, and cost control. You will work closely with operations, procurement, and senior management teams to drive financial efficiency, ensure accuracy, and enable strategic decision-making. Key Responsibilities Data Collection & Validation: Gather financial data from various business and cross-functional teams. Validate data related to Sales, COGS, Damages, Non-claimable items, Incentives, VAT, AIT, etc. Review and ensure accuracy of financial entries in NetSuite. Post journal entries and oversee approval workflows within financial systems. Audit & Compliance: Manage external audits and prepare audited Financial Statements in compliance with IFRS. Perform intercompany balance reconciliations and VAT input/output reconciliations. Ensure compliance with internal financial policies and regulatory requirements. Financial Reporting & Analysis: Prepare MIS reports including weekly, monthly, and yearly flash reports broken down by Subsidiary, Category, Business Unit, and Entity. Conduct entity-wise ICRRS and trend/variance analysis. Reconcile data between DMS and NetSuite. Match MIS reports with audited Financial Statements per IFRS. Monitor operational costs and analyze variances across departments. Support budgeting, forecasting, and strategic financial planning. Cost Control & Collaboration: Assist in implementing cost-control measures to improve financial efficiency. Collaborate with procurement and factory teams to ensure financial accuracy throughout the supply chain. Perform inventory and production cost analysis to support operational decision-making. Additional Duties: Assist in audits and ensure operational finance record accuracy. Identify financial risks and suggest mitigation strategies. Provide ad-hoc financial support and analysis to management as needed. Qualifications & Experience Educational Requirements: Chartered Accountant (CA), ACCA, or equivalent qualification highly preferred. Bachelor s or Master s degree in Accounting, Finance, or related field. Professional Experience: 2 4 years of experience in operations finance, cost accounting, or related financial roles. Skills & Competencies: Strong analytical, problem-solving, and data validation skills. Proficiency in Excel and financial ERP systems (NetSuite preferred). Good communication and cross-team collaboration abilities. Ability to work effectively in a fast-paced, detail-oriented environment. Qualification : Bachelors or Masters degree in Accounting, Finance, or related field.
Sr. Research Specialist
Mathco (themathcompany)
Senior Research Specialist Location: Bengaluru, Karnataka, India Department: Sales & Solutioning Experience: 6 9 Years Employment Type: Full-Time About CloudSEK CloudSEK is a fast-growing, AI-powered cybersecurity company on a mission to make the digital world safer through contextual threat intelligence. With industry-leading platforms like XVigil, BeVigil, and SVigil, we help global enterprises proactively identify and respond to digital threats. Headquartered in Singapore with a strong presence across India and Southeast Asia, we are proud to be recognized for our innovation and rapid growth in the cybersecurity domain. Role Overview: Senior Research Specialist (Sales & Solutioning) We are looking for an experienced and analytical Senior Research Specialist to join our Solutioning Team. This hybrid role combines technical expertise, client engagement, and team leadership. You will lead solution design for complex data engineering needs and directly contribute to shaping scalable architectures, ETL frameworks, and modernization strategies. Your work will directly support sales efforts, proposal development, and solution delivery making you a critical bridge between technical execution and business strategy. Key Responsibilities Solution Design & Research Lead technical discovery sessions to understand client needs, pain points, and opportunities. Review and guide research efforts, validating solution strategies proposed by the team. Design scalable and realistic end-to-end data engineering roadmaps with cross-functional alignment. Evaluate technologies, cloud platforms (AWS, GCP, Azure), tools, and architectures for each engagement. Support proposal creation, RFP responses, and client presentations by crafting engaging, value-focused narratives. Client & Stakeholder Engagement Act as a technical advisor to prospective clients, articulating solutions in a business-relevant context. Translate complex data engineering challenges into easy-to-understand presentations and documentation. Collaborate with internal teams sales, delivery, data architects, and domain experts to co-create tailored solutions. Team Mentorship & Enablement Mentor a team of solution engineers; promote collaboration, learning, and delivery excellence. Provide leadership during pitch cycles and client interactions, fostering a high-performance, agile culture. Oversee quality and consistency across solutioning documentation, storyboards, demos, and technical narratives. Must-Have Qualifications Bachelor s or Master s in Engineering, Computer Applications, Mathematics, or Statistics. 6 9 years of experience in solutioning, data engineering, or technical consulting. Proven experience working with cloud ecosystems: AWS, Azure, or GCP. Strong research and analytical capabilities to evaluate tools, strategies, and solutions. Hands-on experience in designing and communicating data engineering solutions. Comfortable interacting with clients and translating requirements into executable plans. Excellent communication and presentation skills for technical storytelling. Nice-to-Have Skills Experience in proposal design, storyboarding, and client demos. Team leadership or experience managing solution engineers. Exposure to sales engineering, pre-sales consulting, or customer success. Familiarity with cybersecurity or digital risk platforms is a bonus. Mission-Driven Work: Shape cutting-edge, high-impact solutions for cybersecurity and data intelligence. Collaborative Culture: Work in a high-energy, fast-paced, and innovation-focused environment. Personal Growth: Take on diverse challenges with support for continuous learning and leadership development. Flexible Environment: Enjoy work-life balance with flexible hours and a creative workspace. Qualification : Bachelors or Masters in Engineering, Computer Applications, Mathematics, or Statistics.
Analytics Lead/architect
Oracle India
Analytics Lead/Architect Location: Bengaluru, Karnataka, India Job Category: Consulting Job Type: Regular Employee Role: Individual Contributor Job Description: As a BI Architect, you will work on both offshore and onsite client projects. Your responsibilities will involve working with Oracle BI Applications, OAC (Oracle Analytics Cloud), and ODI (Oracle Data Integrator) implementations. You will engage with clients to understand their requirements, lead technical designs, and oversee system and integration testing using Oracle methodologies. You will also contribute to PreSales, the creation of Go-to-Market (GTM) strategies, and take the lead in developing IP/solution accelerators. Additionally, you will be responsible for owning the technical delivery of large, complex projects. Responsibilities: Lead Oracle BI Applications, OAC, and ODI implementations. Interact with clients to understand and gather business requirements. Oversee technical design, development, and system/integration testing. Contribute to PreSales activities and the creation of Go-to-Market (GTM) strategies. Lead the development of IP/solution accelerators. Own the technical delivery of large and complex projects. Required Skills: BI (Business Intelligence) expertise. Experience with Oracle Data Integrator (ODI). This position offers the opportunity to work on cutting-edge analytics technologies and deliver impactful solutions in a collaborative and dynamic environment. If you have significant experience in Oracle BI and ODI implementations, and enjoy leading large, complex projects, we would love to hear from you.
Research Engineer
International Business Machines
Research Engineer Location: Bangalore, Karnataka, India Job Type: Full-Time Experience Level: 0-8 years Company: IBM Research India (IRL) Introduction: IBM Research is the innovation engine of IBM and is the largest industrial research organization in the world. With 12 labs across 6 continents and over 3200 researchers globally, we produce more patents daily than any other organization. At IBM Research India (IRL), we are shaping the future of computing in areas like AI, Hybrid Cloud, and Quantum Computing. Our work is at the forefront of breakthrough innovations in Foundation Models, AI systems, large-scale data engineering, and more. We are looking for top talent to join us in our exciting and dynamic projects, pushing the boundaries of innovation. As a Research Engineer, you will work on pioneering research and development in the most cutting-edge fields of AI and computing. Role Overview: The Research Engineer role at IBM India Research Lab (IRL) involves working on challenging, dynamic, and highly innovative projects in the fields of AI, machine learning, and data systems. Your responsibilities will span multiple areas including optimizing AI models for large-scale distributed systems, pre-training foundation models, and developing real-world use cases that leverage IBM s infrastructure and models. Key Responsibilities: Optimized Runtime Stacks for Foundation Models: Work on fine-tuning, inference serving, and large-scale data engineering for AI models. Focus on multi-stage tuning, reinforcement learning, inference-time compute, and preparing data for complex AI systems. Model Optimization Across Accelerators: Develop solutions to optimize models for multi-accelerator environments, particularly focusing on IBM s AIU accelerator. Work on compiler optimizations, specialized kernels, libraries, and tools to enhance model performance. Pre-training and Deployment of Foundation Models: Participate in pre-training language models and multi-modal foundation models. Work on distributed training procedures, model alignment, and creating pipelines for various tasks, including LLM-generated data pipelines. Research and Use Case Development: Develop and implement use cases that effectively leverage infrastructure and models to drive real-world value. Contribute to creating frameworks for human-data collection and deploying models on user-centric platforms. Required Education and Experience: Education: A Master s degree in Computer Science, AI, or related fields from a top institution. Experience: 0-8 years of experience working with modern ML techniques, including but not limited to model architectures, data processing, fine-tuning techniques, reinforcement learning, distributed training, and inference optimizations. Technical Skills: Experience with big data platforms such as Ray and Spark. Experience with Pytorch FSDP and HuggingFace libraries. Proficiency in programming with Python or web development technologies. Mindset and Attitude: A growth mindset and pragmatic approach to problem-solving. Preferred Experience: Research Experience: Peer-reviewed research at top machine learning or systems conferences. Advanced Technical Skills: Experience working with pytorch.compile, CUDA, Triton kernels, GPU scheduling, and memory management. Open Source Contributions: Experience working within open-source communities, contributing to or developing open-source projects. Innovative Environment: Be at the forefront of technological innovation, working on cutting-edge projects in AI, quantum computing, and more. Global Impact: Work on projects that influence both academic research and commercial product development, making a global impact. Career Development: IBM offers abundant opportunities for learning and growth, with access to the latest technologies and research. Collaborative Culture: Work with a diverse team of world-class researchers and engineers in a collaborative, open-source-driven environment. Apply today and become a part of the team that s redefining innovation. Qualification : A Masters degree in Computer Science, AI, or related fields from a top institution.
Market Intelligence Manager
Pixel Softek Private Limited
Job Title: Market Intelligence Manager Mode of Work: Work from Office Qualification: A Bachelor s/ Master s degree in marketing Experience: 03-10 years Location: Bangalore Department: Business About the Role: We are looking for a friendly and detail-oriented Market Research professional to join our dynamic team in the Information Technology and Services industry. In this pivotal role, you will have the opportunity to dive deep into market trends, customer behaviours, and competitive landscapes. Your findings will play a significant role in shaping our strategic decisions involving market expansions and guiding our innovations. You ll collaborate with cross-functional teams, bringing your analytical skills to the table to provide actionable recommendations that help us stay ahead in the ever-evolving tech landscape. We re not just looking for someone who can crunch numbers; we want a curious mind ready to explore and analyse data, turning it into compelling stories that resonate with our stakeholders. If you re someone who thrives on data-driven decision-making and loves the challenge of transforming raw information into strategic insights, we want to hear from you! Join us in making a difference in the tech industry and helping steer our company toward a more informed future! Skills and Requirements: Educational Background: A Bachelor s/ Master s degree in marketing, business, statistics, or a related field; a master s degree may be preferred. Work Experience: 3 10 years of experience in solid Market research. Analytical Skills: Strong analytical and critical thinking skills to interpret complex data. Technical Proficiency: Familiarity with statistical software (e.g., SPSS, SAS) and data visualization tools (e.g., Tableau) Not Mandatory. Communication Skills: Excellent written and verbal communication skills to present findings clearly. Attention to Detail: Strong attention to detail to ensure accuracy in data collection and analysis. Proven experience in market research and market data analysis, preferably in the IT sector. Ability to thrive in a fast-paced, high-pressure environment while managing multiple priorities. Strong problem-solving skills and a proactive mindset. Data Collection: Gather data through surveys, interviews, focus groups, and other methods to understand consumer preferences and market trends to provide valuable insights. Data Analysis: Analyse data using statistical software and tools to identify patterns, trends, and insights. Analyse and interpret data to inform product development and marketing strategies. Report Preparation: Prepare detailed reports and presentations that summarize research findings and provide actionable recommendations and effectively communicate research findings to stakeholders. Market Trends Monitoring: Keep track of market trends, competitor activities, and industry developments to inform strategic decisions. Monitor competitor activity and industry developments to provide strategic recommendations. Collaboration: Work with marketing, sales, and product development teams to align research findings with business strategies. Consumer Behaviour Study: Study consumer behaviour and preferences to help develop marketing strategies and product offerings. Market Research: Conduct comprehensive market research to identify trends, opportunities, and threats in the IT and services sector pertaining to the domains addressed by PIXEL. Stay up-to-date with emerging technologies and trends relevant to the industry. Utilize data analytics to monitor performance and provide actionable insights. Collaborate with leadership to align business market intelligence initiatives with organizational goals. Work closely with the various Sales, Marketing and Partnership managers to collaborate on global domain, partnership and account intelligence. Keep a track of action items post specific market intelligence findings with specific teams. Deliver pointed and specific research and market intelligence within specific timelines. Analyse, report and utilise market intelligence tools and use AI effectively to generate very specific information. Use information gathered to advise Sales / Partnership teams on next discovery steps. This job might be for you if: You enjoy solving problems. You love taking on difficult challenges and finding creative solutions. You don t get flustered easily. If you don t know the answer, you ll dig until you find it. You pay attention to the details. As far as you re concerned, anything worth doing is worth doing right, every single time. You stay focused, and nothing falls through the cracks on your watch. You think on your feet. You like learning new things, and you can learn quickly. When things change, you know how to roll with the punches. You communicate clearly. You write well, you speak eloquently and you can explain just about anything to anyone. You are motivated and driven. You are ready for new challenges without waiting to be asked. You re going to take ownership of the time you spend with us and truly make a difference. Qualification : A Bachelors/ Masters degree in marketing, business, statistics, or a related field; a masters degree may be preferred.
Analytics Solutions - Associate
J.p. Morgan
Job Description You are a strategic thinker passionate about driving solutions in Analytics Solutions. You have found the right team. As an Analytics Solutions Associate in our Finance team, you will spend each day defining, refining and delivering set goals for our firm. You will be responsible for the design, implementation and execution of end-to-end processes supporting U.S. Regulatory Reporting including Consolidated, Capital, Standalone and CCAR/DFAST reporting, regulatory reporting training and exam management. Additionally, FRRA drives broader strategic initiatives across external reporting including accountability, error and issue management, manual adjustments, variance analysis, quality assurance and the target U.S. Regulatory Reporting platform. The FRRA Innovation team sits within FRRA and is responsible for leading the development and implementation of Business Intelligence, Data Analytics and Intelligent automation solutions, identifying and delivering process automation and technology innovation, supporting the reporting production close, and helping to define and design multi-year business infrastructure strategy. Job Responsibilities Implement process automation solutions across the business using Business Intelligence tools. Drive process discovery through partnerships with key stakeholders in the business. Follow established project lifecycle from end to end to deliver timely, efficient, and fit-for-purpose solutions. Engage partners such as FRRA process owners, Center of Excellence teams, and Control partners through established forums. Assist with various aspects of project management including development of project plans, task management, design, testing scenarios and analysis, implementation, and procedural / operating model documentation. Collaborate with system / data owners and business project teams to improve overall data quality and implement tactical solutions to automate repetitive, manual data clean-up and aggregation work. Develop expertise in existing and future strategic data source systems to streamline and improve information content, transparency, and delivery. Communicate summary of analysis and findings thoroughly and succinctly (summary of facts, data sources, analyses performed, conclusions, and recommendations) to various stakeholders, including executive leadership and participate/lead Innovation forums. Stay up-to-date with industry trends and best practices in process automation, analytics, and innovation. Required Qualifications, Capabilities, and Skills Minimum 3 years experience in design and delivery of analytics, reporting and process automation solutions. Advanced data transformation skills using Alteryx and/or Python. Experience with data visualization tools (e.g., Tableau, Power BI) and analytics platforms. Strong project management skills with the ability to manage multiple projects simultaneously. Good analytical and presentation skills. Willingness to learn and adopt new cutting edge technologies, toolsets and techniques. Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams. Preferred Qualifications, Capabilities, and Skills Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. Finance experience a plus. Certifications in process automation or data analytics. Knowledge of SQL and/or RPA tools like UIPath. Experience with process review, discovery and reengineering. Understanding of workflow automation tools such as Pega or ServiceNow. Experience in a similar role within a fast-paced, innovative environment. About Us JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. Qualification : Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. Finance experience a plus.
Primary Market Research Senior Consultant
Iqvia
Job Description: Primary Market Research Senior Consultant Join a global organization with 82000+ employees around the world, as a Primary Market Research Senior Consultant based in Bangalore/ Gurugram/ Pune which helps life sciences companies to accelerate innovation to make greater impact on human health. Our transformative technologies harness intelligence, integrate industry-leading data and analytics. About the team The role is within the Research & Intelligence Team (R&I), whose aim is to deliver market research solutions, comprising mainly of PMR (Primary Market Research) along with inputs from SDR (Secondary Desk Research) to generate relevant insights for clients. Our team: Effectively combines different sources of data and using leading edge PMR techniques and capabilities to generate research, which is actionable, going beyond insight generation to show how to understand and influence prescriber and patient behavior. Role Summary Experience in market research: 7-10 years Manage multiple PMR projects under tight timelines interfacing with global clientele and prioritize requests based on the criticality and business need as agreed with the stakeholders. Responsibilities: Manage multiple PMR (qual and quant) projects under tight timelines interfacing with global clientele and prioritize requests based on the criticality and business need as agreed with the stakeholders. Write questionnaires and discussion guides for diverse stakeholders like physicians, patients, caregivers, payers etc. Create custom market research solutions for clients by thinking through their business issue, and adding the right context to the request (therapy area, methodology etc.). Deliver in depth, comprehensive, regular PMR reports and support ad hoc queries in the areas of indication-based pipeline landscapes, competitor company/ asset profile, competitor launch timelines and key event timelines, newsletters etc. Analyze secondary data sources and reports to provide information on overall market landscapes, market sizing and a range of ad hoc business questions. These analyses may include reporting of the competitive and scientific landscape both in terms of the current position and the predicted future state. Responsible for continuous process improvement in developing content for various PMR deliverables across indications/therapy areas. Demonstrate excellence as an individual contributor with minimal support from peers/team lead, together with the ability to mentor a team of analysts/ACs, driving high productivity/ efficiency, and creating appropriate performance reviews and capability development plan. Quality control and overview and to ensure deliverables are client ready. Project types: Market assessment and sizing, pipeline assessments, patient/consumer journey, brand tracking, go-to-market strategy. What we re looking for: Relevant experience of 7-10 years with master s degree (M.Pharm/MSc in Pharmacy, Biotechnology, life sciences). Exceptional communication skills both at the written and oral level. Excellent knowledge of English and of the main Microsoft Office tools (Word, Excel, PowerPoint). High skills of interpretation and analysis (quantitative, qualitative and integration of different sources of data assets) - This would include thinking through the client business issue, adding the right context to the request (therapy area, business issue etc.) and developing a tailored, innovative solution to address the clients business objectives. The preferred candidate will be creative, client/objective focused, open minded, autonomous and at the same time have great team spirit. Should be aware of free to use online resources like WHO, USFDA, CDC, CMS, PubMed, UNSD, Eurostats, NORD, FDA warning letters, etc.
System And Solutions Validation Engineer
Intel Corporation
Job Description Intel is seeking an experienced Systems Engineer to drive the design, development, and integration of hardware, firmware, and software solutions for Xeon-based platforms. The role focuses on system architecture, performance optimization, and technical risk assessment while ensuring scalability, reliability, and security in system implementations. The ideal candidate will work on customer-centric solutions, influencing next-generation system design and conducting proof-of-concept experiments to validate new features and technologies. Key Responsibilities: System Architecture & Design: Define, develop, and optimize end-to-end solutions integrating software, firmware, board, and silicon/SoC components. Customer-Centric Solutions: Translate business opportunities into use cases, develop product specifications, and implement solutions based on customer needs and system limitations. Performance & Reliability Optimization: Conduct design analysis, assess technical risks, and optimize for security, scalability, and maintainability. Hardware Validation & Debug: Perform schematic reviews, layout verification, mechanical/thermal analysis, and electrical validation (including Signal Integrity (SI) analysis). System Integration: Ensure smooth hardware-software integration, identifying and resolving hardware issues at the component and system levels. Lab-Based Proof-of-Concept Testing: Conduct real-life environment simulations, prototype testing, and performance benchmarking. Documentation & Knowledge Sharing: Develop technical documents, customer presentations, and training materials to enhance internal and external knowledge sharing. Industry Research & Collaboration: Engage in academic and industry research, driving innovation beyond existing solutions. Qualifications & Experience: Educational Requirements: B.E/B.Tech in Electronics & Communication, Computer Science, or a related field. Minimum of 10 years of relevant industry experience. Technical Expertise: Experience in Xeon platform hardware design and validation. Strong knowledge of schematics, PCB layout, mechanical, and thermal analysis. Experience with electrical validation, signal integrity (SI), and power integrity (PI) analysis (desirable). Expertise in hardware issue validation, debugging, and system integration. Strong problem-solving and analytical skills for complex, multi-layered system architectures. Excellent technical documentation and presentation skills. About Intel Validation Engineering (iVE) Group: The Intel Validation Engineering (iVE) Group plays a pivotal role in Intel s technology leadership, validating, debugging, and optimizing Intel s cutting-edge designs. iVE ensures that Intel's next-generation products meet the highest quality standards, enabling Intel to deliver world-class technology platforms. Intel s Commitment to Diversity & Inclusion: Intel is an equal opportunity employer that values diversity and welcomes applications from all qualified candidates, regardless of gender, nationality, disability, or other protected status. Intel offers a top-tier compensation and benefits package, including: Competitive salary, stock options, and performance-based bonuses. Health, retirement, and vacation benefits. Access to cutting-edge technology and career growth opportunities. Qualification : B.E/B.Tech in Electronics & Communication, Computer Science, or a related field.
Data Analyst
Nineleaps Technology Solutions
Position: Data Analyst Company: Nineleaps Location: Bangalore, India Experience: Relevant experience in data analysis and business intelligence Industry: Technology Consulting Job Type: Full-Time About Nineleaps Nineleaps is a boutique technology consulting firm that helps funded ventures and enterprises accelerate their product development and data efforts. With over 500+ team members, we are based in Bangalore, India. Over the past 10 years, our engineers have delivered 200+ pragmatic solutions to complex challenges across industries like Retail, e-Business, Advertising, Finance, Transportation, Healthcare, and Education. Job Description We are seeking a Data Analyst to join our team. The ideal candidate will be responsible for collecting, processing, analyzing, and visualizing data to support business decision-making and deliver actionable insights. Primary Responsibilities: Enhance data collection procedures to ensure relevant data is captured for analysis. Process, cleanse, and verify the integrity of data for analysis. Work with cloud databases and on-premises Microsoft databases. Perform statistical analysis to uncover trends and insights. Create data visualizations to present insights effectively. Develop business intelligence reports and dashboards. Communicate findings clearly and collaborate with cross-functional teams. Desired Skills: Strong SQL experience. Proficiency in Python for data analysis. Experience with Power BI, Tableau, or Google Data Studio (optional but preferred). Strong communication and analytical skills.
Operations Manager I
Concentrix
Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities : Manage a team of at least 100-150 executives supporting Voice operations Flexible and willing to work in a 24/7 shift environment. Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Establish & Manage Relationships / Engagement with the Clients Oversee team organize resources, set goals, carry out strategy from Executives and client on a day-to-day basis; reporting responsibilities Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed Maximize revenue generation to reach long and short-term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.) Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization s policies and applicable legal requirements Manage and review operational reports (Attendance adherence, Client scorecard, Metrics management reports) Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance targets Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from WFM & Client and make adjustments to meet changing requirements Attend business reviews with the clients. Manage & control attrition keeping it to the minimum and plan for timely back fills Establish and maintain a working environment conducive to positive morale, individual style, quality, creativity and teamwork. Provide advice and assistance to senior management in planning, implementation, and evaluation of existing operations. systems and procedures Participate in weekly and monthly calls with clients to understand the expectations from the teams and provide updates Ensure that all audit related issues are brought to a close Identify and drive continuous improvements and initiatives in the process Coach & mentor Team leads, enabling them to lead their teams effectively Hire leads and managers, train, conduct inductions, manage employee & client satisfaction scores, performance Appraisals and attrition management Ensure that all internal customer queries are followed up on a timely basis Collaborate with internal teams, inter departments, cross functions across locations Ability to lead, guide, and mentor a team effectively, even in a fast-paced BPO environment. Ability to manage conflicts, motivate team members, and foster a collaborative work culture. Leadership skills to drive performance, handle challenging situations, and ensure alignment with client expectations Key skills and knowledge : Strong understanding of banking products (e.g., loans, credit cards, accounts), services, and financial transactions Strong knowledge of Credit card and other Banking products Excellent verbal and written communication skills for interacting with clients, teams, and internal stakeholders Experience in handling voice operations (inbound and outbound) Client facing roles managing and representing operations Knowledge of the patient lifecycle journey of in US Healthcare & India - related regulatory requirements Experience in client facing roles managing and representing operations Experience in handling multiple teams and has shown improvement in the overall team performance Ability to coach and guide frontline, SMEs, support functions staff & the TL on a clear objective of delivering excellent customer experience A creative mind to think beyond the status quo and propose solutions internally as well as to clients Experience in working closely with Training and Quality team to strengthen and develop SOPs and training materials Quartile & People management skills Strong focus on delivering exceptional customer service and client satisfaction. Ability to understand customer needs and work with internal teams to ensure service excellence Educational Qualification : Graduation
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