Data Driven Decisions Jobs in Gurgaon

Job Summary: Senior Application Specialist Location: Gurgaon, India Grade Level: 10 Department: Operations Group Company: S&P Global Market Intelligence Overview: As a Senior Application Specialist, you will play a pivotal role in delivering expert-level application support for thinkFolio, S&P Global s portfolio management software. You will be the primary liaison for troubleshooting and resolving client issues, maintaining service excellence, and contributing to documentation and process improvements. This role offers extensive cross-functional collaboration and interaction with global clients in the banking, asset management, and hedge fund industries. Key Responsibilities: Serve as a product expert for thinkFolio, offering technical and functional support to clients. Troubleshoot and resolve complex client issues efficiently, escalating when necessary. Manage incoming support requests, ensuring SLAs are met while maintaining clear communication. Document client issues, resolutions, and communication using internal support systems. Collaborate with global teams across business lines and senior management for knowledge sharing and resolution tracking. Contribute to the creation and maintenance of user manuals, troubleshooting guides, and knowledge base content. What You Bring: Education: Bachelor s degree in Computer Science, Information Technology, or related field. Experience: 5+ years in enterprise software support; experience in financial services or investment systems is preferred. Technical Skills: Proficiency in SQL, scripting languages, and data analysis tools. Soft Skills: Strong analytical, problem-solving, and communication skills. Ability to multitask and prioritize under pressure. Mindset: Customer-first attitude with an aptitude for learning new financial technologies and sharing knowledge. What s In It for You: Accelerated growth through exposure to enterprise software used by global financial institutions. Cross-regional collaboration and learning opportunities in a high-impact environment. Access to continuous learning, competitive compensation, wellness programs, and family-friendly benefits. The chance to be part of a global, inclusive organization driven by Integrity, Discovery, and Partnership. About S&P Global Market Intelligence: A division of S&P Global, we provide essential data, insights, and technology that enable clients to make confident decisions. We empower businesses to track markets, manage risk, and identify opportunities in a fast-changing global environment. Qualification : Bachelors degree in Computer Science, Information Technology, or related field.

Manager, gTech Ads Location: Gurugram, Haryana, India Minimum Qualifications Bachelor s degree or equivalent practical experience 11+ years of experience in developing customer relationships and working with digital media or advertising/marketing solutions 5+ years of experience in team leadership, including mentoring and developing talent Preferred Qualifications Proven experience collaborating across organizational boundaries to align resources and strategies Familiarity with offline media, Brand Lift studies, and marketing measurement and attribution methods Strong understanding of media industry trends and challenges relevant to Google's strategic positioning Exceptional communication and problem-solving skills, with ability to present to executive audiences Skilled in using data and insights to drive business decisions and long-term strategy About the Role As a Manager in gTech Ads, you will lead a high-performing team that delivers media and technical services across Google s advertising products. Your team will work with clients ranging from small businesses to large enterprises, providing strategic guidance and tailored support that drives marketing success and ROI. You ll collaborate closely with Sales, Product, and Engineering to enhance support models and improve product experiences. gTech Ads is the bridge that connects Google s advertising innovation to practical value for customers through thoughtful service, operational excellence, and technical consulting. Your role will ensure that customer needs inform our solutions while growing the impact and capability of your team. Responsibilities Build and lead business strategy in collaboration with senior stakeholders across teams Oversee a team of digital media specialists focused on client success and campaign excellence Guide team performance through strategic mentorship and coaching Support individual growth through career development planning, skills training, and performance evaluation Use data insights to drive business decisions, improve support outcomes, and inform product improvements Qualification : Bachelors degree or equivalent practical experience

Job Title: Revenue Finance Manager Location: Gurgaon, India Company: Builder.ai About Builder.ai At Builder.ai, we re making software development so easy, everyone can do it regardless of their tech skills or budget. We've empowered thousands of entrepreneurs and global giants like BBC, Makro, and Pepsi to bring their software ideas to life. And we re just getting started. Backed by $450M in funding, including a $250M Series D round and a strategic partnership with Microsoft, we re one of the fastest-growing AI tech companies globally. We were named one of Fast Company s Most Innovative Companies in AI (2023) and Europas Scaleup of the Year (2022). Life at Builder.ai Builder.ai isn t your average tech company. Here, experimentation is encouraged, innovation is expected, and learning never stops. You ll join a diverse, passionate, high-performance team that thrives on pushing boundaries and rewriting the rules of software development. We believe in Builder s HEARTT values: Heart, Entrepreneurship, Accountability, Respect, Trust, Transparency and most importantly, getting stuff done. As a Revenue Finance Manager, you'll be at the core of our financial operations driving accurate revenue recognition, leading strategic reporting, and enabling high-impact business decisions. You ll work across functions to manage our complex invoicing and revenue processes, support audits, and drive financial automation. This is a high-impact, high-visibility role ideal for someone who loves both strategy and execution, and who wants to play a foundational role in a fast-scaling finance function. Key Responsibilities Invoicing & Compliance Ensure invoicing aligns with contract terms across global regions. Partner with delivery, product, and customer teams for timely and accurate invoicing. Apply payments in systems like B360 and NetSuite. Revenue Recognition & Audit Support Understand and manage complexities like unbilled revenue, deferred revenue, and promotions accounting. Support external audits by preparing reconciliations and documentation. Automation & Optimization Lead automation of the payment application process. Identify red flags and revenue risks using data analytics. Drive adoption and optimization of NetSuite revenue modules. Month-End Close & Financial Control Assist with monthly/quarterly close activities. Prepare and account for credit notes as required. What You ll Bring Chartered Accountant (CA) qualification. 3 7 years of experience in revenue finance, invoicing, reconciliation, and ERP systems. In-depth understanding of revenue recognition standards (e.g., ASC 606 / IFRS 15). Hands-on experience with NetSuite or other major ERP platforms. Strong analytical mindset with experience in financial modeling, forecasting, and variance analysis. Excellent stakeholder management skills and attention to detail. What You ll Get Quarterly discretionary variable pay Stock options in a $450M Series D tech company 24 days annual leave + public holidays 2 Builder family days + Christmas-New Year time off Fully funded private medical insurance Free lunch at our state-of-the-art Gurugram office Generous referral bonus scheme Why You Should Join If you re a finance leader in the making who wants to go beyond the numbers, challenge yourself daily, and grow with a fast-paced, mission-driven company this is your chance to do it at scale. Apply now and take your career to the next level with Builder.ai. Qualification : Chartered Accountant (CA) qualification.

Job Title: Product Designer Location: Gurgaon, India Job Type: Full-Time Experience Level: 3+ Years Overview: We are seeking a highly skilled and experienced Product Designer with over 3+ years of UX/UI expertise to join our dynamic startup team. The ideal candidate will bring a strong user-centric mindset, data-driven decision-making skills, and a deep understanding of product road mapping. This role requires the ability to navigate ambiguity and deliver high-quality designs within strict timelines, all while keeping the user at the center of the design process. Key Responsibilities 1. User-Centric Design Develop and implement a user-centric design approach across the entire product lifecycle. Advocate for the users to ensure their needs and preferences are at the forefront of all design decisions, shaping a seamless user experience. 2. Data-Driven Decision Making Utilize data analysis and insights to inform design choices and improve user experience. Collaborate with cross-functional teams (Product, Engineering, Marketing) to gather and interpret relevant data to drive design enhancements. 3. Product Road Mapping Work closely with Product Managers and Engineers to ensure seamless integration of design elements into the product s development roadmap. Contribute to the creation and evolution of the product roadmap, aligning design work with overall company goals and timelines. 4. Communication Skills Demonstrate strong verbal and written communication skills to convey design concepts clearly and persuasively to stakeholders. Collaborate effectively with cross-functional teams to ensure a shared understanding of design goals and vision. 5. Adaptability in a Startup Environment Navigate ambiguity and changing priorities in a dynamic startup environment, adapting quickly to new challenges. Deliver high-quality designs within tight deadlines, maintaining flexibility to adjust as business needs evolve. Qualifications Bachelor s or Master s degree in Design, Human-Computer Interaction, or related field. Over 3+ years of experience in UX/UI design, with a proven track record of successful product design. A strong portfolio showcasing a variety of design projects and problem-solving skills. Proficiency in design tools such as Sketch, Figma, or Adobe Creative Suite. Experience in startup environments is a plus, with the ability to work in a fast-paced, evolving setting. Innovative Environment: Work in an innovative, dynamic startup environment that challenges you to think outside the box and experiment with new ideas. Growth Opportunity: Be a key player in shaping the product and driving its success, with ample opportunities for personal and professional growth. Collaborative Culture: Thrive in a team-oriented culture that encourages collaboration, creativity, and continuous learning. If you are a seasoned Product Designer passionate about creating exceptional user experiences in a fast-paced startup environment, we invite you to apply now and contribute to our innovative journey. Qualification : Bachelors or Masters degree in Design, Human-Computer Interaction, or related field.

Growth Analyst Location: Gurugram, India Employment Type: Full-time About ixigo ixigo is a technology company revolutionizing the way Indian travelers plan, book, and manage their trips. Founded in 2007 by Aloke Bajpai and Rajnish Kumar, ixigo helps travelers make smarter decisions through AI, machine learning, and data science. With apps like ixigo, ConfirmTkt, and AbhiBus, ixigo offers travelers the ability to book train, flight, bus tickets, hotels, and much more. In 2022, ixigo was named one of the Top 10 Most Downloaded Travel Apps worldwide (data.ai). Headquartered in Gurugram, ixigo also has offices in Bangalore (ConfirmTkt) and Hyderabad (AbhiBus). Job Description We are looking for a Growth Analyst to join our dynamic team. As a Growth Analyst, you will help us unlock growth opportunities by analyzing customer behavior and campaign performance. You will collaborate closely with marketing, product, and data teams to develop data-driven strategies that drive user acquisition, activation, retention, and revenue growth. Your work will directly impact how we scale smarter and faster. Key Responsibilities Data Analysis & Insights: Analyze user behavior, campaign performance, and funnel metrics to identify and drive growth opportunities. Reporting & Dashboards: Build and maintain dashboards and reports using BI tools (e.g., Tableau, Power BI, Looker) to track key performance indicators (KPIs). Data Querying & Processing: Develop SQL queries to extract, clean, and aggregate data from various sources and databases. A/B Testing & Experimentation: Design and run A/B tests and experiments to evaluate new growth initiatives and optimize performance across all user touchpoints. Strategic Collaboration: Work closely with marketing and product teams to design data-driven growth strategies that increase customer acquisition, activation, retention, and lifetime value (LTV). Campaign Measurement & Optimization: Support the measurement of paid and organic campaigns (including email, search, social media) and provide actionable insights to improve their effectiveness. Core Technical Skills SQL & Relational Databases: Advanced querying skills, performance tuning, working with window functions and CTEs. Data Visualization & BI: Proficiency in tools like Tableau, Power BI, or Looker for building dashboards and reports. Spreadsheet Modeling: Expert-level proficiency in Excel (pivot tables, macros; VBA is a plus). Scripting Languages: Familiarity with at least one scripting language (e.g., Python or R) for data cleaning, ETL tasks, and basic machine learning prototypes. Marketing Analytics Tools: Hands-on experience with Clevertap and Firebase for user engagement and campaign tracking. Good to Have Marketing Analytics Tools: Experience with tools like Google Analytics 4, Mixpanel, and Clevertap for campaign performance tracking. Ad Platforms: Basic understanding of programmatic ad platforms (e.g., DV360, Meta Ads API). Data Warehouses: Exposure to SQL-based data warehouses like Snowflake, BigQuery, or Redshift. Impactful Work: Directly contribute to the growth and success of a leading travel tech company. Collaborative Culture: Work with talented professionals across diverse teams. Career Growth: Opportunities for fast-paced career development. Competitive Compensation: Enjoy a competitive salary and benefits package. Work-Life Balance: We encourage a healthy work-life balance in a supportive environment.

Principal Engineer - Backend (Java) Location: Gurugram, Haryana, India Employment Type: Full-time About ixigo ixigo is a leading technology company in the Indian travel space, enabling smarter travel decisions for millions of users through AI, machine learning, and data science innovations. Founded in 2007 by Aloke Bajpai and Rajnish Kumar, ixigo powers platforms like ixigo, ConfirmTkt, and AbhiBus, helping travelers plan, book, and manage their journeys across rail, air, bus, hotels, and more. As of 2022, ixigo was named among the Top 10 Most Downloaded Travel Apps worldwide, according to data.ai. Headquartered in Gurugram, ixigo also has offices in Bangalore and Hyderabad. Job Description As a Principal Engineer at ixigo, you will play a critical role in the design, planning, development, and deployment of our software applications. You will be responsible for building highly scalable, multi-tier, and distributed server software applications, ensuring their performance, stability, and overall quality. This role requires you to lead, own, and drive projects from concept to deployment, working closely with product managers, designers, and quality teams. If you're a hands-on engineer with a passion for building impactful products and solving complex problems, this is the role for you! Key Responsibilities Product Development: Design, develop, and architect features for existing applications, ensuring scalability, performance, and reliability. Own product modules end-to-end, ensuring that features are delivered on time, with high quality and performance. System Architecture & Performance: Design and implement highly scalable, multi-tier, distributed server applications with a focus on performance, scalability, and availability. Identify, troubleshoot, and resolve issues related to performance, stability, and memory management, using tools like Instruments and Shark. Collaboration: Collaborate with cross-functional teams including Tech, Design, and Quality to build and launch products that meet business objectives. Work directly with developers and product managers to conceptualize, build, test, and release new features. Continuous Improvement: Continuously evaluate new technologies and frameworks to maximize development efficiency and performance. Ensure that best practices are followed across the development life cycle, from design to release and maintenance. Qualifications Required Skills Experience: 5-8 years of professional experience in backend development. Expertise in Java/J2EE technologies. Technical Proficiency: Strong understanding of Java/J2EE, design patterns, and advanced data structures. Proficient in working with relational databases like MySQL or Postgres. Experience with MongoDB, Web services, and REST APIs. Performance & Scalability: Solid experience in designing systems for performance, scalability, and availability. Skilled in memory management, multithreaded programming, and performance optimization using tools like Instruments and Shark. Additional Skills (Good to Have): Familiarity with Python, NodeJS, Redis, and ElasticSearch is a plus. Experience with e-business or e-commerce applications is highly desirable. Experience working in the travel industry or with internet companies will be an advantage. Education: Undergraduate degree in Computer Science, Engineering, or related fields (preferably from IITs/Top RECs). Behavioral Traits Strong leadership skills with the ability to manage and mentor junior engineers. Ability to work effectively in a fast-paced, dynamic, and informal startup environment. High energy level, self-motivation, and a commitment to driving team goals. Excellent problem-solving and communication skills. Strong interpersonal skills and the ability to work in a collaborative team environment. Impactful Work: Lead critical product features that impact millions of travelers. Innovation Culture: Work in a dynamic environment that fosters innovation, creativity, and collaboration. Career Growth: Accelerate your career in a fast-growing tech company. Competitive Compensation: Attractive salary and benefits package. Work-Life Balance: A supportive and flexible work environment. Qualification : Undergraduate degree in Computer Science, Engineering, or related fields (preferably from IITs/Top RECs).

Assistant Manager / Sr. Executive - Performance Marketing Location: Gurugram, Haryana, India Employment Type: Full-time About ixigo ixigo is a leading travel-tech company based in India, empowering millions of travelers to plan, book, and manage their trips across rail, air, buses, and hotels. Using cutting-edge AI, machine learning, and data science, ixigo helps travelers make smarter decisions. With the inclusion of ConfirmTkt and AbhiBus in 2021, ixigo is positioned as one of the top 10 most downloaded travel apps globally, as per data.ai (2022). We re headquartered in Gurugram, with additional offices in Bangalore and Hyderabad. Job Description We are looking for a Performance Marketer with a creative, analytical mindset to help ixigo continue to grow. In this role, you will manage campaigns across various digital marketing platforms to drive high-quality user acquisition and optimize return on investment (ROI). You will work in a fast-paced startup environment, thrive on problem-solving, and take ownership of driving the growth of one or more of ixigo s products. Your ability to leverage data, craft creative strategies, and test various channels to improve performance will be essential to your success. This is an exciting opportunity to have a direct impact on the growth of our digital platforms. Key Responsibilities Campaign Management: Own and manage paid marketing campaigns across platforms such as Google, Facebook/Instagram, Apple Search Ads, Bing, Snapchat, Twitter, Quora, etc., ensuring the highest possible user acquisition quality. Performance Analysis: Track, report, and analyze performance KPIs across all channels to optimize campaigns and maximize ROI. Highlight potential trade-offs between CPA-based activities, and make data-driven recommendations on budget allocation and strategy adjustments. Growth Strategy Development: Leverage market research and audience insights to segment, target, and engage potential customers effectively. Design creative, data-backed marketing strategies and test campaigns to identify opportunities for improving user engagement and growth. Identifying New Channels & Opportunities: Explore new and emerging marketing channels to drive faster adoption and identify viral growth opportunities. Experiment with new platforms, products, and technologies to uncover strategies that drive growth. Product & Content Optimization: Work closely with product and content teams to identify opportunities for driving viral growth and improving acquisition efforts. Testing and Iteration: Use A/B testing tools, Google Analytics, Adjust, and Firebase to measure, experiment, and refine campaign strategies. Creative Skills: Collaborate with design teams and use tools like Photoshop (or other basic image-editing tools) to create high-quality visual assets for marketing campaigns. Qualifications Must-Have Skills & Experience Education: B.Tech/B.E. from a Tier 1 college (MBA is a plus). Experience: 2 - 4 years of hands-on experience driving user acquisition through digital channels for mobile and internet products. Experience with digital marketing channels such as Google Ads, Facebook/Instagram, Snapchat, Twitter, Apple Search Ads, Quora, etc. Marketing Expertise: Deep understanding of Search Engine Marketing (SEM), Social Media, and Content Marketing strategies. Strong knowledge of A/B testing, Google Analytics, Adjust, Firebase, and other digital marketing tools. Creative & Analytical Skills: Strong creative intuition and analytical thinking akin to a Product Manager. Ability to generate creative marketing solutions while keeping an eye on performance metrics. Technical Acumen: A solid grasp of user behavior and mobile app marketing. Experience using image editing tools (e.g., Photoshop) for campaign assets is a plus. Growth Mindset: Strong curiosity about new apps, web products, SaaS tools, and platforms that can drive faster growth. A knack for identifying trends and testing new ideas to find what works. Behavioral Traits Communication: Exceptional communication skills with the ability to express complex ideas in simple and easy-to-understand terms. Creative Problem-Solver: Ability to come up with creative and effective solutions to marketing challenges. Startup Mindset: Thrive in an an informal startup environment and bring a hands-on, proactive attitude to the table. High Energy & Drive: Possess a high energy level with a commitment to achieving goals and driving team success. Impact: Own and drive the performance marketing strategy for ixigo s products. Dynamic Environment: Work in a fast-paced, high-energy startup culture. Growth Opportunities: Learn and grow in an environment that fosters creativity and innovation. Competitive Compensation: We offer attractive pay and benefits.

Sr. Manager / Manager - Taxation Location: Gurugram, Haryana, India Employment Type: Full-time About ixigo ixigo is a leading travel-tech company in India that empowers travelers to plan, book, and manage trips across rail, air, buses, and hotels. Through cutting-edge technology like AI, machine learning, and data science, ixigo helps travelers make smarter travel decisions. The company has expanded through its acquisitions of ConfirmTkt and AbhiBus in 2021 and is now one of the Top 10 most downloaded travel apps globally (as per data.ai in 2022). Job Description As the Sr. Manager / Manager of Taxation, you will be responsible for overseeing and managing the company s tax strategy, ensuring full compliance with Indian tax laws and international regulations (where applicable). You will also focus on optimizing tax efficiency and driving proactive tax strategies to support business growth. This is a key leadership role where you will liaise with tax authorities, regulatory bodies, and cross-functional teams to ensure seamless tax operations. Key Responsibilities Tax Strategy & Compliance: Oversee the preparation and filing of Income Tax and GST returns to ensure compliance with Indian tax laws. Ensure timely and accurate filing of consolidated state, local income tax returns, and business-related filings. Develop and implement strategic tax planning across corporate and state taxes. Tax Audits & Reporting: Manage and facilitate income tax audits, preparing responses and creating schedules. Lead and ensure timely completion of tax audits, coordinating the gathering of information from the tax team. Monitor legislative and regulatory tax law developments and communicate their effects proactively to management. Process Improvement & Team Management: Identify and implement opportunities to streamline and improve tax processes within the company. Lead and mentor the tax team, fostering their professional growth and driving engagement to enhance team performance. Manage the preparation of tax computations for audits on a quarterly basis. Cross-Functional Collaboration: Liaise with various business teams to evaluate the compliance impact of new transactions and provide guidance to stakeholders. Review business contracts and suggest tax-related clauses that ensure good governance and compliance. Regulatory & Tax Planning: Stay ahead of changes in tax legislation and proactively adapt strategies to capitalize on tax-related changes. Provide support in statutory audits and other special tax projects. Qualifications Must-Have Skills & Experience Education: Chartered Accountant (CA) or equivalent professional qualification. Experience: A minimum of 6 years of experience in tax management, specifically in corporate, individual, or partnership taxation. Strong experience in e-commerce industry tax handling, especially in the context of Indian direct and indirect tax laws. Experience in handling tax for a listed company is highly preferred. Technical Skills: In-depth knowledge of tax compliance procedures for companies, particularly in income tax, GST, and state/local taxes. Strong analytical and research skills, with the ability to drive process improvements and implement best practices. Project Management: Ability to manage multiple tax-related tasks efficiently while meeting deadlines. Strong organizational and prioritization skills, both for managing tasks independently and overseeing team members. Collaboration & Communication: Strong ability to work with cross-functional teams and communicate tax strategies and their benefits to stakeholders. Strong communication skills, with the ability to explain complex tax issues to non-experts in a clear and concise manner. Key Behavioral Traits Leadership: Lead by example and mentor your team members to enhance their effectiveness and engagement in their roles. Detail-Oriented: An eye for detail and high standards of quality in all tax-related processes and deliverables. Adaptability: Ability to manage and thrive in a dynamic and fast-paced environment, with flexibility to adapt to regulatory changes. Career Growth: A chance to be part of a fast-growing company and contribute directly to its tax strategy. Collaborative Culture: Work in a dynamic, startup-like environment where collaboration and initiative are valued. Impactful Role: Play a critical role in shaping the tax strategy and compliance of a leading travel-tech company. Competitive Compensation: Competitive pay and benefits package.

Director, Data Protection Officer Location: Gurgaon, India Full Time Company: Meta Meta is looking for a Director to join its Product Compliance and Product organization as India s local Data Protection Officer (DPO), reporting to the Global Data Protection Officer. We are seeking someone who thrives in a fast-paced, dynamic environment, has a strong ability to navigate complex cross-functional initiatives, and is excited to provide strategic guidance to ensure compliance with India s new privacy regulations. The Global Data Protection Officer is responsible for monitoring internal compliance with global data protection laws. In this role, you will represent the Global DPO office in India and work closely with local cross-functional teams to fulfill the responsibilities of the Global DPO. You will also engage with India s Data Protection Board and the Ministry of Electronics and IT (MeitY) to help Meta align with the regulator s expectations. To be successful in this role, you should have extensive knowledge of India s Digital Personal Data Protection Law, data protection laws, regulations, and best practices, with a proven track record in ensuring compliance. You will also manage regional DPOs overseeing regions such as AMET (Africa, Middle East, Turkey), Latin America, Canada, and Asia Pacific. This is a leadership role that requires strong cross-functional collaboration, excellent project management skills, and the ability to work effectively in an ever-evolving regulatory environment. Responsibilities: Manage the relationship with India s Data Protection Board and the Ministry of Electronics and IT (MeitY), while overseeing relationships with other Data Protection Authorities in the AMET, Latin America, Canada, and APAC regions. Lead partnerships with key stakeholders to establish processes for how the Global DPO will carry out its responsibilities. This includes advising on key decisions, assessing privacy compliance programs, supporting escalations, and responding to user and regulator inquiries. Provide strategic leadership on how Meta complies with data protection laws (including India s DPDP) across regions. Oversee the execution of privacy law mandates, such as reviewing Data Protection Impact Assessments (DPIAs), addressing Data Subject Rights (DSR) escalations, and advising on privacy compliance. Drive accountability and performance through key metrics to measure success and ensure critical projects remain on track. Anticipate bottlenecks, provide escalation management, and ensure user privacy is always prioritized. Minimum Qualifications: 12+ years of experience in compliance, program/project management, operations, or strategy. Experience engaging with regulators and managing complex relationships with external stakeholders. Experience working in a product environment and collaborating with cross-functional stakeholders, including legal, policy, and product teams. Proven experience advising on compliance with data protection laws and privacy requirements. Experience building and iterating on complex processes requiring both process and change management. Exceptional communication skills with a track record of aligning cross-functional teams around shared goals. Strong project management, problem-solving, time management, and organizational skills. Ability to thrive in ambiguity and an evolving regulatory environment while building new processes and driving standardization. Preferred Qualifications: In-depth knowledge of data protection and privacy requirements, especially those applicable to global tech companies. Experience implementing mandated requirements of the DPO or acting as a DPO. About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. Since Facebook s launch in 2004, Meta has changed how people connect. Apps like Messenger, Instagram, and WhatsApp have empowered billions of users worldwide. Meta is now expanding beyond 2D screens into immersive experiences such as augmented reality and virtual reality, helping build the next evolution in social technology. By joining Meta, you ll be part of shaping the future of digital connection beyond the constraints of screens, distance, and even physics! Equal Employment Opportunity: Meta is an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics.

Principal Data Scientist | FinBox | Gurgaon Location: Gurgaon Experience: 8-11 Years About FinBox FinBox is at the forefront of transforming the financial services industry with our innovative technologies. Since our inception in 2017, we have empowered lenders, such as Banks, NBFCs, and large enterprises, to build and launch credit products quickly within days rather than months or years. As a Series A funded company, we re expanding globally with offices in India, Vietnam, Indonesia, and the Philippines. Our mission is to build world-class infrastructure for lending products, helping financial services companies scale and launch credit programs that set a new standard in digital finance. We've already helped our customers disburse billions of dollars in credit across unsecured and secured credit, including personal loans, working capital loans, business loans, mortgages, and education loans, impacting over 5 million customers every month. Why You Should Join FinBox: Innovative Environment: We cultivate creativity and experimentation. We want you to challenge the status quo and push boundaries in fintech. Impactful Work: Your contributions will have a direct, positive impact on millions of lives, making credit more accessible to individuals and businesses globally. Growth Opportunities: As a Series A-funded startup, FinBox provides tremendous opportunities for career development and professional growth. Collaborative Culture: Join a diverse, inclusive, and highly skilled team, all passionate about making a meaningful difference in the fintech world. Role Overview: As a Principal Data Scientist at FinBox, you will play a critical role in driving data science initiatives and shaping the direction of data-driven decision-making. You will leverage your deep expertise in machine learning and statistics to design and deploy predictive models, optimize algorithms, and lead experimentation processes that directly impact our products and business strategies. You will work closely with cross-functional teams to translate business requirements into data-driven solutions and collaborate on deploying models at scale. Key Responsibilities: Data Analytics & Insights: Analyze large, complex datasets to generate insights that drive business growth and measure the impact of business decisions. Model Development & Experimentation: Design, build, and deploy predictive models, using machine learning techniques such as regression, clustering, decision trees, and survival analysis. Algorithm Development: Optimize algorithms to process data efficiently, supporting better decision-making across the business. A/B Testing & Experimentation: Lead A/B testing and other experimentation methodologies to refine products and optimize business strategies. Data Visualization & Reporting: Create automated dashboards and reports using visualization tools like Tableau or Power BI to clearly communicate insights to stakeholders. End-to-End Data Processing: Manage the full lifecycle of data processing from gathering and cleaning data to creating models and deploying them in production. Stakeholder Collaboration: Collaborate with product, engineering, and business teams to translate business needs into data-driven solutions. Model Deployment: Ensure that machine learning models are effectively deployed at scale and optimized for real-time business applications. Who You Are: Experience: 8+ years of experience in data science, with a proven track record in the finance or fintech industry. Technical Expertise: Strong proficiency in Python, R, SQL, and Excel for data analysis, model development, and automation. Cloud & Version Control: Proficiency in AWS for cloud-based deployment and Git for version control. Advanced Data Science Skills: Expertise in statistical methods and machine learning techniques including regression, clustering, decision trees, bootstrapping, and survival analysis. Data Visualization: Extensive experience with data visualization tools like Tableau, Power BI, or open-source libraries (e.g., Matplotlib, Seaborn). Problem Solving & Communication: Strong problem-solving skills with the ability to distill complex models into actionable insights for business stakeholders. Deployment Experience: Experience in deploying and maintaining machine learning models at scale, focusing on automation, real-time analytics, and continuous improvement. Innovative Culture: Join a team that is dedicated to pushing the boundaries of what is possible in fintech, with an environment that fosters creativity and experimentation. Global Impact: Your work will directly influence the future of financial services, helping millions of customers access fair and accessible credit. Career Growth: As a growing startup, FinBox offers substantial opportunities for personal and professional growth. Collaborative Team: Work with a team of talented, driven professionals who believe in collaboration, inclusivity, and shared success.

Job Title: Manager - Business Analytics Location: Gurugram Experience: 6+ Years (1+ Years as Manager in MIS, WFM, or Reporting) Education: Any Graduation Job Description: We are seeking a Manager - Business Analytics to effectively lead our Business Analytics function and manage a team of 15-20 business analysts. In this role, you will be responsible for implementing tools and strategies that translate raw data into valuable business insights. Your goal will be to help drive high performance and quality by leveraging data for decision-making. Strong logical reasoning skills, business intelligence, and excellent communication abilities are essential for this role. Key Responsibilities: Team Leadership: Lead and manage a team of 15-20 Business Analysts, providing guidance and support in their daily activities and ensuring the accuracy and efficiency of their work. Data Reporting & MIS Generation: Generate, maintain, consolidate, and track various reports, ensuring timely and accurate delivery. Develop and execute daily, weekly, and monthly MIS Reports, utilizing advanced Excel/VBA, PPT, and MySQL. Update informative dashboards regularly with data visualization elements like Bar Charts, Pie Charts, etc. Reconcile and email MIS reports with data visualization details and track business performance. Data Analysis & Experimentation: Conduct data-based experiments to identify opportunities for improving the decision-making process. Develop and execute statistical modeling techniques for better business insights and to cover adjacent categories. Identify opportunities for automating reports, snapshots, and dashboards using advanced formulas, macros, and VB. Strategy & Process Optimization: Develop strategies for effective data analysis and reporting, ensuring that insights generated are aligned with business goals. Build systems and tools that can transform raw data into actionable business insights. Work closely with cross-functional teams to ensure that all analytics solutions are correctly configured and implemented. Data Quality & Integrity: Oversee all analytics operations to identify discrepancies and ensure the data is of the highest quality. Identify gaps in reporting systems and drive improvements to ensure the accuracy of business-critical data. Cross-Functional Collaboration: Collaborate with other departments to gather insights, ensure consistent reporting, and solve business challenges using data-driven decisions. Skills and Qualifications: Experience: Minimum 6 years of overall experience in analytics or reporting, with at least 1 year as a Manager in MIS, WFM, or Reporting. Technical Skills: Proficient in Advanced Excel, VBA, PowerPoint, and MySQL. Experience in building and maintaining dashboards, utilizing data visualization tools. Strong understanding of statistical modeling techniques and experience in applying them to business problems. Leadership: Proven experience in managing and mentoring a team, with the ability to guide the team towards effective problem-solving and reporting outcomes. Analytical Mindset: Strong problem-solving abilities and a keen eye for detail, ensuring data accuracy and the generation of actionable insights. Communication Skills: Excellent verbal and written communication skills, with the ability to present complex data insights in a clear and understandable manner to stakeholders at all levels. Automation & Optimization: Expertise in automating reporting processes using advanced formulas, macros, and VB to improve efficiency and accuracy. Additional Information: Work Days: 6 Days a week. Location: Gurugram. Education: Any graduation (Bachelors or higher). What We Offer: Competitive salary and benefits. A collaborative and growth-oriented work environment. Opportunity to make a significant impact on business performance using data-driven insights.

About Shiprocket: At Shiprocket, we are on a mission to simplify, democratize, and enhance e-commerce. We empower sellers with AI-driven technology and reliable services that encompass everything from conversion and order fulfillment to shipping, customer communication, and returns management. Our platform leverages data, workflows, and scalable supply chains to equip sellers with everything they need to deliver a delightful customer experience. What It s Like to Work at Shiprocket: At Shiprocket, we embody a unique culture driven by the following success traits, helping us accomplish great things and strive to be a great place to win: Innovation Through Constraints: Learn to work under constraints and use them to fuel innovation. Speed Above All Else: Make decisions based on impact and act quickly. Ruthless Frugality: Being frugal can lead to significant growth. Direct & Honest Communication: We value transparency and candor. A Sports Team, Not a Family: We re here to win together. Customer Obsession: Your priority is always the customer. Role Overview: Shiprocket is looking for a highly driven Performance Marketing Lead to take charge of our performance marketing initiatives across the platform s suite of products. You ll spearhead the strategy and execution of high-impact campaigns, harnessing AI/ML to optimize performance, automate tasks, and unlock new growth opportunities. This role involves exploring new channels and staying ahead of industry trends to scale performance marketing efforts effectively. Key Responsibilities: Campaign Development & Execution: Design and implement high-impact performance marketing campaigns across a variety of channels, including Google Ads, Meta Ads, Affiliates, and emerging platforms like TikTok Ads and programmatic advertising. Innovative Strategies: Continuously experiment and innovate with new channels and technologies to improve campaign performance, including influencer marketing and other emerging trends. AI/ML Optimization: Leverage AI/ML tools to automate tasks, optimize campaign performance, and achieve better results. Customer Insights: Analyze user behavior, track customer journeys, and monitor market trends to inform marketing strategies and improve campaign targeting. Data-Driven Decision Making: Use data analysis to track key metrics, generate insights, and drive performance improvements. Cross-Functional Collaboration: Partner closely with product, engineering, sales, and customer success teams to align marketing strategies with business objectives and ensure cohesive execution. Budget Management: Manage marketing budgets effectively, track ROI, and optimize ad spend to achieve maximum return on investment. Industry Expertise: Stay up-to-date with industry trends, best practices, and the competitive landscape to inform strategy and maintain Shiprocket s competitive edge. Team Leadership: Build, mentor, and grow a high-performing team of performance marketing specialists, ensuring the team stays ahead of the curve in campaign execution. Preferred Skills & Qualifications: Experience: 4+ years of experience in performance marketing, ideally within a fast-paced startup environment. Track Record: Proven success in managing high-volume, high-impact performance marketing campaigns, both independently and as a team lead. Analytical Expertise: Strong analytical skills, with the ability to analyze data, derive insights, and make data-driven decisions. Advertising Platform Expertise: Extensive experience with Google Ads, Meta Ads, and other major advertising platforms. AI/ML Tools: Experience using AI/ML-powered marketing tools, such as Google Ads Smart Bidding or Facebook Ads+. Emerging Channels: Familiarity with emerging marketing channels and new technologies that drive campaign innovation. Growth Mindset: A passion for learning, adapting, and overcoming challenges. Communication Skills: Excellent communication, collaboration, and presentation abilities to work cross-functionally and present ideas clearly. Educational Background: Bachelor s degree in Marketing, Business, or a related field. Bonus Points: New Channels: Experience in unlocking and experimenting with new, untested marketing channels. AI/ML Success: Demonstrated success in using AI/ML to optimize marketing campaigns and enhance performance. Qualification : Bachelors degree in Marketing, Business, or a related field.

About Shiprocket: At Shiprocket, we are on a mission to simplify and elevate the e-commerce experience. We provide e-commerce sellers with AI-powered technology and reliable services, covering everything from conversion and order fulfillment to shipping, customer communication, and returns management. Our platform scales data, workflows, and supply chains to equip sellers with the tools they need to deliver exceptional customer experiences. What It s Like to Work at Shiprocket: At Shiprocket, we embrace the following success traits that shape our culture and drive us toward achieving great things: Innovation Within Constraints: Embrace constraints and use them as a foundation for innovation. Speed is Key: Make swift decisions and take action based on their potential impact. Ruthless Frugality: Be frugal, as it leads to growth and efficiency. Direct Communication: Be transparent and honest in all interactions. Sports Team Mentality: We re not a family, we re here to win as a team. Customer Obsession: Always prioritize the customer and their experience. Role Overview: We re seeking a highly analytical and data-driven Central Analytics Lead to drive data-informed decision-making across Shiprocket. In this role, you ll play a critical part in building and scaling our central analytics function. You will help identify key business opportunities, provide actionable insights, and enable data-driven strategies across all departments. Key Responsibilities: Develop & Implement Analysis Frameworks: Design and implement robust data analysis methodologies and frameworks to enhance decision-making. Dashboard & Reporting: Build and maintain data dashboards and reports to monitor performance and track key business metrics. In-depth Data Analysis: Conduct detailed analysis to identify trends, uncover insights, and inform strategic decisions that drive business growth. Stakeholder Presentations: Develop data-driven presentations to communicate insights and recommendations to stakeholders across the organization. Cross-Functional Collaboration: Work closely with teams across product, marketing, sales, and operations to understand their data needs and provide actionable insights. Team Development: Build and mentor a high-performing team of analysts (future expectation). Identify Opportunities for Innovation: Identify areas for process improvement and data-driven innovation to enhance business strategies. Ensure Data Integrity: Maintain data quality and integrity across all systems and platforms. Stay Ahead of Trends: Keep up-to-date with the latest advancements in data analytics and visualization tools. Preferred Skills & Qualifications: Experience: 4+ years in an analytics role, ideally in a fast-paced, high-growth startup environment. SQL & Data Warehousing: Exceptional SQL skills with experience in data warehousing and ETL processes. Data Visualization: Strong experience with data visualization tools (e.g., Tableau, Power BI, Looker). Communication Skills: Excellent presentation, communication, and storytelling abilities to translate complex data into actionable insights. Analytical & Problem-Solving Skills: Strong critical thinking and independent problem-solving skills to tackle complex data challenges. Growth Mindset: Eagerness to learn and adapt to new challenges and technologies. Educational Background: Bachelor s degree in Statistics, Mathematics, Economics, Computer Science, or a related field. Bonus Points: Data Infrastructure: Experience in building and scaling data infrastructure and systems. Machine Learning: Experience with machine learning and predictive modeling techniques. Qualification : Bachelors degree in Statistics, Mathematics, Economics, Computer Science, or a related field.

Job Title: Data Analyst Department: S&P Global Commodity Insights About the Team: S&P Global Commodity Insights delivers essential intelligence for global commodity markets, ensuring data accuracy, consistency, and accessibility while driving innovation through advanced technologies and modern data management practices. As part of this team, you will play a pivotal role in shaping the future of commodity data and analytics in an evolving and dynamic environment. The Role: As a Data Analyst, you will be responsible for comprehensive data management, analysis, and project coordination. This includes gathering, cleaning, and organizing data from diverse sources such as Salesforce, Oracle, and Zuora, as well as performing analytical assessments and preparing impactful visualizations and reports for internal and external stakeholders. You will also support process optimization, quality assurance, and documentation management, collaborating closely with cross-functional teams to ensure alignment with business objectives. Key Responsibilities: Project Coordination and Administrative Support: Plan, organize, and track project timelines, deliverables, and milestones to ensure deadlines are consistently met. Lead cross-functional teams, clearly communicating project objectives, responsibilities, and expectations. Prepare meeting agendas, project status reports, and provide administrative support for project management processes. Data Management and Analysis: Collect and manage data from multiple sources, including Salesforce, Oracle, and Zuora, ensuring accuracy and completeness. Collaborate with Data Leads to align deployment schedules and project timelines. Work closely with the Data Management team to enforce data quality standards and processes related to ERP deployments, projects, and system enhancements. Deliver data analysis, design, and implementation tasks in accordance with agreed service levels (SLAs). Develop data visualizations and reports for internal teams and client presentations, effectively translating data into actionable insights. Identify process improvement opportunities through data analysis and recommend optimization strategies. Business Process Support: Partner with cross-functional teams to develop and support data-driven initiatives that align with business goals. Document process flows and contribute to change management efforts. Serve as a primary contact for key stakeholders, providing timely updates on project progress, risks, and outcomes. Quality Assurance: Review project deliverables to ensure they meet quality standards and client expectations. Conduct peer reviews of documents, presentations, and reports to ensure accuracy, consistency, and adherence to guidelines. Implement data validation processes to ensure data reliability and quality. Documentation Management: Maintain and standardize project-related documents to ensure accuracy and consistency across all materials. Organize and manage a well-structured repository of internal and client-facing documents, ensuring accessibility and version control. Qualifications & Skills: Basic Qualifications: Bachelor s degree in Business, Economics, Engineering, Computer Science, or a related field. 5-7 years of experience in a data analysis or project coordination role, preferably in a consulting or similar environment. Proficiency in Microsoft Office Suite, especially Excel, PowerPoint, and Word. Experience working with data management tools and technologies, along with strong analytical skills to interpret complex datasets. Detail-oriented mindset with a strong focus on data accuracy and process integrity. Excellent communication and leadership skills to effectively collaborate with cross-functional teams and stakeholders. Strong time management skills, with the ability to thrive in a fast-paced, deadline-driven environment. Preferred Qualifications: Familiarity with platforms such as Salesforce, Marketo, Oracle, Zuora, Snowflake, Databricks, Amazon Redshift, and Informatica. Experience working in Agile environments with a focus on Lean principles. Professional certifications such as: Salesforce Administrator or Business Analyst Lean Six Sigma PMP or PRINCE2 Certified Scrum Master About S&P Global Commodity Insights: At S&P Global Commodity Insights, we provide comprehensive intelligence and expert insights across global energy and commodity markets. Our trusted data and analysis empower customers to make informed decisions with confidence and create long-term value in an increasingly complex and rapidly evolving global landscape. We serve as a critical link, bringing together market participants, governments, regulators, and industry experts to co-create solutions that drive progress and support the energy transition. Our coverage spans oil and gas, power, chemicals, metals, agriculture, and shipping, offering a complete and integrated view of the commodities ecosystem. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI), the world s leading provider of credit ratings, benchmarks, analytics, and workflow solutions across capital, commodity, and automotive markets. Through our innovative products and services, we help organizations navigate today s challenges while planning for a successful future. Qualification : Bachelors degree in Business, Economics, Engineering, Computer Science, or a related field.

Position: Product Owner - Core Analytics Solutions (CAS) Job Overview: At BlackRock, technology and innovation are central to our mission of delivering world-class financial solutions. As part of Aladdin Financial Engineering (AFE), the Core Analytics Solutions (CAS) team is responsible for delivering analytical capabilities that drive better portfolio decisions. CAS works closely with investment teams and clients, transforming data into actionable insights and delivering solutions across asset classes and client segments. About Aladdin Financial Engineering (AFE): Join over 400 modelers and technologists in AFE within BlackRock Solutions. AFE is responsible for the research, development, and analytics production of Aladdin s financial models. These models span a wide range of financial products and provide insights to portfolio and risk management professionals. About Core Analytics Solutions (CAS): The CAS team within AFE creates and delivers Aladdin s analytical capabilities, ensuring clients can make informed portfolio decisions and achieve their financial goals. Our team is known for problem-solving, innovation, and delivering scalable solutions using Aladdin s global investment platform. Role Description: As a Product Owner with CAS, you will focus on portfolio risk methodologies like VaR and Stress Testing. You will work with modelers and collaborate with product managers, engineers, and data teams to deliver next-generation risk models. This role requires a blend of subject matter expertise, analytical skills, and leadership in driving product initiatives using agile frameworks. Responsibilities: Deliver next-generation risk models for portfolio risk methodologies such as Ex-ante risk models, Historical VaR, Monte Carlo VaR, Stress Testing, and factor risk models. Drive agile framework implementation to ensure predictability and transparency across initiatives. Work closely with stakeholders to define and articulate product requirements, ensuring alignment with business needs. Perform independent analytical validations and present results to stakeholders. Influence the analytics roadmap by understanding rapidly evolving markets and stakeholder needs. Automate processes to increase efficiency and throughput. Present models to clients, address concerns, and build trust in BlackRock s solutions. Collaborate with technology and analytics teams to build scalable, customized solutions using Aladdin APIs. Define processes for quality control and ensure the robustness and reliability of Aladdin s analytics models. Develop and maintain documentation for analytical models and processes. Mentor junior analysts and help them build expertise in the field. Experience/Qualifications/Skills: 3-6 years of experience in developing, deploying, or using financial risk models. Deep understanding of financial models and risk methodologies, including factor models. Experience with APAC markets is a plus. Proven track record of leading cross-functional initiatives as an agile product owner. Experience in finance, econometrics, statistical analysis, or advanced mathematics. Experience with technical tools like Linux, SQL, and scripting platforms. Programming skills (Python, advanced Excel) are a plus. Knowledge of financial risk management certifications (CFA, FRM) is a plus. Excellent quantitative, analytical, communication, and presentation skills. Ability to collaborate effectively with both technical and non-technical stakeholders. Our Benefits: To help you stay energized, engaged, and inspired, we offer a wide range of benefits, including: A strong retirement plan. Tuition reimbursement. Comprehensive healthcare options. Support for working parents and Flexible Time Off (FTO) to recharge. Our Hybrid Work Model: BlackRock s hybrid work model fosters collaboration while offering flexibility. Employees are expected to work at least 4 days in the office per week, with the option to work from home 1 day a week. About BlackRock: BlackRock is committed to helping people experience financial well-being. Our clients rely on our investment expertise to save for retirement, pay for education, and fund other life goals. We invest in our employees to create a supportive environment where they can thrive professionally and personally. We offer benefits and development opportunities to support our employees' growth. Qualification : Engineering, Finance, Mathematics, Business Management or some other quantitative field of study. Advanced degree preferred. Bachelors degree required.

Job Summary: We are seeking a Sales Data Analyst to support our sales team by performing repetitive reporting tasks, system administration, and data analysis to improve business insights. The ideal candidate will be proficient in data collection and analysis from internal and external sources, ensuring accurate and timely reporting to assist in sales forecasts and decision-making. This role requires someone with a strong focus on process efficiency and the ability to adapt to evolving business needs. Key Responsibilities: 1. Reporting: Consolidate and distribute sales reports under limited supervision. Gather data from various sources using existing templates and provide input for forecasting. Conduct regular data analysis to ensure accurate and complete sales reports. 2. System Administration: Run repetitive and ad-hoc tasks on sales systems and tools (e.g., Salesforce, WWSPS, BMS, Portal). Periodically review user-entered data to ensure its completeness. 3. Data Analysis (Internal & External): Conduct ad-hoc and recurring analyses of external data sources (e.g., Polk, Dodge, RigDig). Research and compile competitive data and opportunities through secondary research. Perform internal sales analyses such as variance, projections, costing, and bundling. Competencies & Skills: Action Oriented: Take on new opportunities and challenges with urgency, energy, and enthusiasm. Adapt quickly to changing needs and work with high efficiency. Collaboration: Build partnerships and collaborate with others to achieve shared goals. Effective Communication: Communicate complex data and insights clearly to diverse audiences, ensuring they understand and act upon the information. Self-Development: Actively pursue opportunities for personal and professional growth. Data Analytics: Interpret both qualitative and quantitative data to draw meaningful insights. Use frameworks and methodologies to present data findings that influence business decisions. Project Schedule Management: Manage schedules using appropriate tools to ensure timely completion of tasks and projects. Adapts to Target Audience: Explain technical data in a simplified manner that can be understood by non-technical audiences. Customer Perspective Integration: Incorporate an understanding of customer needs to develop sales strategies that drive revenue and customer satisfaction. Values Differences: Embrace diverse perspectives and foster an inclusive environment. Qualifications: Education: High school diploma or equivalent is required. A relevant certification or further education in data analysis or sales is preferred. Experience: Some work experience in a data analysis or sales support role is required. Intermediate-level knowledge of sales systems and tools through training or on-the-job experience. Skills: Primary and Secondary Sales Mechanics Connect Fleet Approach Reborer Connect Additional Requirements: This position may require licensing for compliance with export controls or sanctions regulations. Benefits: Competitive salary and benefits package. Opportunities for skill development and career growth. Supportive, collaborative work environment. This role is an exciting opportunity for someone with a keen eye for data and a passion for supporting sales teams with actionable insights. If you're looking to contribute to a dynamic team, apply today! Qualification : High school diploma or equivalent is required.

Position Title: Global Services Group (GSG) MIS & Analytics Analyst Functional Overview: The Global Services Group (GSG) delivers exceptional customer care, handling key functions such as Credit, Collections, and Fraud Services for our Cardmembers, Merchants, and Commercial Clients globally. Within GSG, the Late-Stage MIS & Analytics team plays a pivotal role in supporting executive leadership with comprehensive data insights, performance tracking, and business intelligence to drive key operational decisions. What You'll Do: MIS & Analytical Support: Provide in-depth MI and analytical support to executive leadership, focusing on key operations metrics across all Servicing functions within GSG. MIS Maintenance & Issue Resolution: Ensure the smooth operation of existing MIS systems, identify any data deficiencies promptly, and collaborate with relevant teams to resolve issues. Leadership Reporting & Insights: Understand and translate leadership's analytical and reporting needs into effective, user-friendly solutions that enhance decision-making. Industry Trends & Methodologies: Stay updated with the latest industry trends in analytics and emerging technologies, continuously improving reporting processes and methodologies. Required Qualifications: Technical Proficiency: Strong expertise in Hive, SQL, Big Query, Python, and statistical packages, with a solid understanding of Big Data ecosystems. Data Visualization: Proficient in using Tableau and Power BI to create impactful data visualizations. Communication & Relationship Management: Excellent communication skills with the ability to build strong relationships and collaborate effectively with leadership and cross-functional teams. Multitasking & Flexibility: Ability to manage multiple projects simultaneously, work under tight deadlines, and adapt to changing priorities. Analytical Mindset: Strong background in quantitative business analytics, with a creative and conceptual approach to solving business problems. Project Management Skills: Ability to manage projects effectively, translating business requirements into actionable insights and driving successful outcomes. Benefits & Perks: Competitive Compensation: Base salary and bonus incentives. Health & Wellness Support: Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location). Access to on-site wellness centers (where applicable). Work-Life Balance: Flexible working arrangements, including hybrid, onsite, or virtual roles, depending on business needs. Parental Leave: Generous paid parental leave policies (depending on location). Career Development: Opportunities for continuous learning, career development, and training. Mental Health Support: Access to free, confidential counseling support through the Healthy Minds program. Why American Express? American Express is an equal opportunity employer, committed to creating a diverse and inclusive workplace. We offer a culture where everyone is seen, heard, and valued. Employment decisions are made based on merit, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Company Overview: American Express is committed to providing the world s best customer experience every day. The Global Servicing Group (GSG) is central to fulfilling this mission, with over 36,000 team members working across various lines of business, including Customer Engagement, Merchant Services, Credit & Fraud. Within this structure, the Global Capacity & Contact Management (GCCM) team works towards optimizing resources and maintaining consistent customer service levels globally. Role Overview: The Planning & Data Intelligence (PDI) team within GCCM plays a pivotal role in supporting global reporting and analytics. This role involves automating, standardizing, and enhancing the reporting ecosystem to enable better decision-making through data-driven insights. The role will also involve creating a more efficient process for managing large and multiple data sets and collaborating with business partners to drive the future of reporting within the organization. Key Responsibilities: Define Data Architecture Strategy: Contribute to the development of the data architecture strategy and roadmap to enhance the PDI data ecosystem. Automation & Standardization: Analyze the current reporting structure within GCCM and work towards automating and scaling it through self-service functionalities, especially using Tableau. Reporting Innovation: Collaborate with internal partners to create new reporting dashboards within Tableau and other platforms, ensuring better self-service and efficiency. Analytics & Problem-Solving: Leverage your strong analytical skills to solve both practical and theoretical business challenges, applying machine learning, data mining, and statistical analysis techniques. KPIs & Performance Metrics: Develop and manage key performance indicators (KPIs) to promote efficiency, drive awareness, and improve reporting systems across teams. Reporting to Leadership: Provide on-demand reporting and insights to senior leadership, helping them make informed decisions. Dashboard Development & Adoption: Coordinate the development and testing of new dashboards, ensuring data validation and documentation. Assist in training teams to adopt these tools effectively. Innovation & External Research: Continuously seek new ideas and innovations from external sources to bring best practices into the team s work. Required Qualifications: Educational Background: Bachelor's degree or equivalent combination of education and work experience. Technical Expertise: Expert knowledge in VBA, SQL, Cornerstone, Hive, and Python. Familiarity with workforce management KPIs and Tableau for report building is a plus. Data Analysis & Manipulation: Experience using SAS, Big Data analytics, and statistical software for data analysis and manipulation. Problem-Solving & Analytical Skills: Strong ability to perform deep dive analyses of business metrics, providing actionable solutions and recommendations. Call Center Management Expertise: In-depth understanding of call center principles and how they impact operations. Adaptability & Communication: Ability to work in a fast-paced environment with changing demands, managing multiple tasks effectively. Exceptional written and verbal communication skills in English. Collaboration Skills: Strong interpersonal skills to collaborate and influence across different organizational levels and teams. Benefits & Perks: Competitive Compensation: Base salary with bonus incentives. Health & Wellness Support: Comprehensive medical, dental, vision, life insurance, and disability benefits (dependent on location). Flexible Working Arrangements: Hybrid, onsite, or virtual options depending on role and business needs. Paid Parental Leave: Generous paid parental leave policies (dependent on location). Wellness & Support Programs: Access to global wellness centers and confidential counseling support through the Healthy Minds program. Career Growth Opportunities: Continuous career development and training opportunities. Equal Opportunity Employer: American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Qualification : Bachelor's degree or equivalent combination of education and work experience.

About the role: The Sales Business Analyst role is responsible for providing timely reporting and insight on the regional sales data and activities. Directly supporting a dedicated sales region and leadership team you will drive the development and implementation of our sales analytics and data strategy, while identifying trends and recommend solutions or processes to enable sales effectiveness. Our goal is to increase our analytical capabilities and drive actionable insight against our Sales business priorities. What you will do: Act as a strategic partner to our senior sales leaders while becoming an expert on the assigned regions performance, key metrics and top initiatives. Become a subject matter expert across our online tools, reports and dashboards. Providing training and support to ensure sales understanding and best practice adherence. Provide proactive, timely and actionable analytics, with a focus on improving sales productivity highlighting trends and other key indicators across the sales region. Manage month and quarter end processes ensuing all business is transacted and accurate. Communicate sales processes, operational updates and best practices within the region, play an active role in Ops reviews & team meetings presenting key findings. Enhance our capability to analyze and make sense of large data sets, presenting findings in a visually appealing manner that tells a data driven story to drive decision making. Design, Develop and support various daily, weekly, monthly reporting. Driving best practice sharing across the SBA team and each sales region. What you will need: Bachelor s degree is required; Masters or advanced degree a plus 4+ years of working experience, preferable working in data analytics and visualization, business intelligence, or analytical consulting. Exceptional Excel, PowerPoint skills Proficiency in data visualization tools (e.g. Tableau, Power Bi) Attention to detail & accuracy Strong communication and presentation skills Experience and aptitude to work with different data sources with strong analytical skills and experience. Ability to solve complex problems and successfully manage ambiguity and unexpected change Comfortable to partner, influence and build a trust-based, value-added relationships with senior sales leaders Excellent oral and written communication skills Outstanding organizational skills with the ability to multitask, prioritize and meet deadlines. Ability to work independently and with little direction, a self-starter. What you will get: Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) Collaborative, team-oriented culture that embraces diversity. Professional development and unlimited growth opportunities. Qualification : Bachelors degree is required; Masters or advanced degree a plus

About the role: Global Sales Strategy & Operations (GSSO) is the team that helps shape Gartner's mission-critical sales priorities and works with sales leaders to drive tactical and analytical insights. As an associate on the GSSO team, you'll be at the forefront of the ongoing transformation of Gartner's sales force, which delivers approximately $4.9B in annual revenue and working to drive sustained double-digit growth. You will partner with business leaders across Gartner to support a global sales force comprised of more than 5,000 associates who sell to every major function, industry and market sector around the world. This role is part of the Territory Planning & Analytics (TP&A) team in GSSO. The TP&A team is focused on designing the optimal territory investment, design and alignment strategy to maximize Sales (and Services) productivity. The Principal Specialist will be joining the New Assignment Team. The primary objective of this team is to ensure that accounts are validated and routed to the appropriate sales representative based on secondary research into company firmographic data. The Principal Specialist is expected to partner with various key stakeholders like Marketing, Sales & Strategy Operation and Sales teams and improve their understanding of complex business problems from diverse perspectives. The individual will also be working on key initiatives, where they will be responsible for gathering business problems, seeking input from relevant stakeholders, and driving solutions. What you will do: Data Analysis and Reporting Support: Develop, track, and report various process metrics using MS Office tools, Power BI, Macros, etc. Ensure data integrity by identifying discrepancies and regularly updating datasets. Provide ad-hoc data requirements critical for business decisions. Manage data tools and internal applications including Anaplan, Excel, Power BI, CRM, etc. Business-Critical Account Assignment Operations: Support the leadership team in executing process changes and conducting related training sessions with the larger team. Drive high-complexity projects with minimal guidance. Independently own and execute assigned workstreams. Collaborate with leadership to establish and report performance goals that align with Sales & Strategy Operational goals. Develop and maintain tools, resources, and training materials, contributing to knowledge capture and documentation. Service Delivery: Understand key operational metrics of the account assignment process and support the team in delivering efficient and effective results. Understand sales and marketing strategies to assist with appropriate business decisions that drive team performance. Perform quality checks on account assignments based on defined routing logic and data sources, and identify improvement opportunities at both individual and process levels. Analyze the root cause of misassignments escalated by Sales or Marketing teams and problem-solve to ensure fixes. Communicate effectively and efficiently with Sales Managers and Sales Representatives, providing swift and accurate responses and resolutions. What you will need: An MBA or bachelor s degree with 4 years of experience. Relevant marketing/client management or service operations experience preferred. Strong Microsoft office skills, especially Excel and Power Point. Knowledge of Power BI/Macros is a plus. Proficient in English language and excellent in verbal and written communication A strong mix of Thought leadership and business acumen and demonstrated track record of delivering outstanding results. Must have continuous improvement mindset and experience in driving business critical initiatives in the current role. Must have the ability to work effectively and efficiently in a very fast-paced, deadline driven, fluid team environment. Ability to prioritize workload in order to manage time effectively, complete work within deadlines and produces accurate results. What you will get: Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) Collaborative, team-oriented culture that embraces diversity. Professional development and unlimited growth opportunities Qualification : An MBA or bachelors degree with 4 years of experience. Relevant marketing/client management or service operations experience preferred.