Data Driven HR Jobs in Bengaluru

People Operations Analyst FalconX Location: Bangalore Experience: 1 3 Years Education: Bachelor s degree in Human Resources, Business Administration, or related field About FalconX FalconX is a pioneering team of operators, investors, and builders transforming institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the complexities of the digital asset market. Our platform empowers clients to navigate the crypto ecosystem seamlessly, providing the infrastructure, liquidity, and tools needed for institutional strategies from start to scale. Role Overview We are seeking a People Operations Analyst to join our growing People team in Bangalore. You will be responsible for delivering a smooth, efficient, and high-quality employee experience across the full lifecycle from onboarding to offboarding while ensuring our people processes are accurate, scalable, and compliant. Key Responsibilities HR Systems & Administration Maintain accurate and up-to-date employee records and confidential staff information. Prepare and manage employment contracts, policies, procedures, and standard HR letters. Manage employee status changes such as promotions, transfers, and terminations. Identify opportunities to improve people processes, including system enhancements or policy updates. Generate and analyze HR reports to support monthly, quarterly, and annual metrics. Global Onboarding & Offboarding Coordinate pre-joining formalities, documentation collection, and system setup. Support offboarding processes, including checklists, documentation, and system updates. Ensure a smooth onboarding experience for new hires. Initiate background checks and coordinate with vendors and candidates. Recruiting Operations Maintain and update global offer letter templates in line with compensation and legal guidelines. Manage post-offer candidate engagement to ensure a positive pre-joining experience. Support Talent Acquisition on operational projects, including referral bonuses and data hygiene. General HR Support Respond to employee queries regarding HR policies, processes, or documentation. Support HR projects, audits, and initiatives aimed at improving efficiency and compliance. Required Qualifications Bachelor s degree in Human Resources, Business Administration, or a related field. 1 3 years of experience in HR Operations, People Operations, or Recruiting Operations. Strong attention to detail, organizational skills, and time-management abilities. Ability to handle confidential information with integrity. Excellent written and verbal communication skills; comfort working with global teams. Proficiency with HRIS tools, ATS systems, and Google Workspace/Microsoft Office Suite. Experience in a growth-stage startup is a plus. Proven ability to manage multiple projects and priorities in a fast-paced environment. Enable a smooth and positive employee experience across the organization. Drive efficiency and accuracy in HR operations and reporting. Partner with teams across the globe to ensure consistent, compliant, and scalable processes. Play a critical role in supporting a fast-growing organization at the intersection of finance and technology. Qualification : Bachelors degree in Human Resources, Business Administration, or related field

Associate Principal TA Program Manager Location: Bangalore About Tekion Tekion is transforming the automotive industry with the first cloud-native automotive platform, connecting OEMs, dealerships, technology partners, and consumers. Through ARC, AEC, and APC, we deliver seamless, AI-driven digital experiences for the automotive ecosystem. Tekion employs ~3,000 people across North America, Asia, and Europe and is committed to innovation, inclusion, and a high-performance culture. Role Overview As Associate Principal TA Program Manager, you will architect, execute, and evolve global talent acquisition programs that set Tekion apart as an employer of choice. You will design transformative candidate experiences, manage referral and diversity initiatives, lead campus hiring strategies, and leverage AI and automation to streamline TA operations. This is a high-impact, globally visible role where your work directly shapes Tekion s talent brand and hiring excellence. Key Responsibilities Candidate & Employee Experience Deliver a seamless, engaging experience for all candidates and employee referrals. Gather feedback to continuously improve the hiring journey. Maintain accurate candidate data through system-level validations. AI-Driven Talent Acquisition Lead adoption of AI-powered tools and automation to improve speed, personalization, and efficiency. Pilot and scale data-driven hiring solutions in collaboration with tech teams. Process Improvement & Issue Management Identify gaps in TA workflows and ensure smooth, efficient operations. Manage escalations, prioritize issues, and resolve TA-related challenges. Communication & Standardization Design and implement standardized communication templates for scheduling, offers, and feedback. Maintain TA guides, interview kits, and resources for consistency across regions. Strategic Programs & Initiatives Lead global TA programs including referral contests, ambassador programs, and training initiatives. Develop and execute diversity networking, leadership events, and inclusive hiring campaigns. Drive Talent Branding campaigns to strengthen Tekion s employer reputation. Campus Hiring & Early Talent Programs Build immersive, relationship-driven university recruiting programs. Collaborate with campus leads to attract top early-career talent. Execute high-impact 6-month internship programs for early leadership development. Playbook & Process Optimization Govern and continuously improve the TA Playbook with templates, guides, and workflows. Implement automation and bots to maximize efficiency and scalability. Recruiter Enablement & Training Design and deliver structured recruiter training on interviews, negotiation, and candidate engagement. Lead TA certification initiatives and maintain a continuous learning calendar. Reporting, Insights & Continuous Improvement Automate dashboards, scorecards, and KPI reports to provide real-time insights. Track Candidate NPS and use insights to enhance experience across the TA lifecycle. Qualifications Master s degree with 8+ years of measurable impact in TA program leadership in tech-driven organizations, or Bachelor s degree with 12+ years experience. Proven experience architecting and scaling global campus, referral, boomerang, and diversity TA programs. Strong expertise in process improvement, TA workflow optimization, and issue management. Hands-on experience with AI, automation, and modern ATS/HRIS tools (Greenhouse preferred). Track record in communication standardization, playbook creation, and recruiter enablement. Skilled in leveraging data and NPS insights to improve TA outcomes. Excellent stakeholder management, project leadership, and communication skills. Strong drive to innovate, lead change, and create remarkable candidate experiences. Competitive rewards & equity aligned with Radford standards A culture of empowerment, learning, and inclusivity High visibility and impact for your work on a global stage

Position: Lead Product Analyst Location: Bengaluru Department: Product Job Type: Full-time Industry: FinTech / Product Analytics About Tide At Tide, we re on a mission to help small and medium enterprises (SMEs) save time and money. We provide them with business accounts, banking services, and a comprehensive suite of connected administrative solutions from invoicing to accounting. Tide is revolutionizing the small business banking market, with over 1.6 million members globally across the UK, India, Germany, and France. We re committed to creating a seamless, data-driven experience for our members through innovative technology and quick, low-fee services. About the Role As a Lead Product Analyst, you ll play a crucial role in shaping and influencing the Acquiring Product strategy, including POS, T2P, and Digital initiatives. You ll leverage your expertise in data analytics to uncover insights that drive merchant growth, optimize pricing, and improve portfolio performance. You will be a hands-on expert who works closely with cross-functional teams in Product, Marketing, Commercial, and Data Science, ensuring data-driven decisions power the product roadmap. This is an exciting opportunity for someone who thrives in a high-impact, high-autonomy environment and can both lead and execute. You ll be responsible for driving multiple initiatives simultaneously, creating clarity from ambiguity, and providing actionable insights that influence strategic decisions. Key Responsibilities Product Strategy Influence: Shape the strategy for Acquiring Products by identifying product and marketing opportunities based on data insights. End-to-End Analytics Projects: Lead analytics projects from beginning to end including problem definition, hypothesis framing, stakeholder alignment, insight delivery, and storytelling. Deep-Dive Analyses: Conduct in-depth analyses of the merchant lifecycle, including acquisition, activation, engagement, retention, pricing sensitivity, and churn triggers to inform product and marketing strategies. KPI Definition & Monitoring: Define and monitor key performance indicators (KPIs) for new product launches and ongoing performance to ensure alignment with impact metrics. Collaboration with Cross-Functional Teams: Partner with Product, Marketing, and Finance teams to uncover growth opportunities, measure performance, and provide data-driven recommendations for product strategy. Advanced Data Analysis: Use SQL and Python to explore large datasets, conduct statistical analyses, build segmentations, and test hypotheses. Innovation & Scalability: Proactively identify new areas for analytics contribution. Introduce fresh ideas, scalable analytical frameworks, and approaches to enhance the overall impact of data insights. Mentorship & Advocacy: Coach other analysts and stakeholders, fostering a culture of data-driven decision-making and elevating the business s analytical maturity. Data Storytelling: Translate complex data into clear, actionable business stories and visualizations using tools like Looker or other BI tools. What We Are Looking For Experience 10+ years of analytics experience, preferably in a high-growth product or SaaS company. Proven track record in product analytics, particularly within the merchant acquiring or digital payments domain. Strong Analytical Skills Expertise in SQL for complex querying and Python for data analysis or prototyping. Strong understanding of merchant lifecycle analytics, including acquisition, activation, engagement, and retention metrics. Strategic & Commercial Mindset Deep understanding of how to use data to optimize pricing, target specific customer segments, and drive product performance. Ability to prioritize initiatives based on business impact and alignment with strategic goals. Influence & Leadership Proven ability to influence senior stakeholders and drive change without direct authority. Comfortable in high-autonomy, high-impact environments, taking the initiative and owning outcomes. Communication Skills Ability to convert complex data into clear, compelling narratives that resonate with both technical and non-technical stakeholders. Proficiency in using BI tools (Looker, Tableau, etc.) to visualize and communicate insights effectively. Self-Motivation A self-starter who can work independently, take initiative, and lead multiple projects simultaneously. What You ll Get In Return Competitive Salary: Competitive compensation and performance-based bonuses. Health Insurance: Self & family health insurance along with OPD benefits. Life & Accident Insurance: Comprehensive protection with term & life insurance. Mental Wellbeing: Access to Plumm, a mental wellbeing platform for therapy sessions and courses. Learning & Development: An annual budget for courses, books, and coaching to help you grow. Stock Options: Equity options that allow you to benefit from Tide s future success. Work From Home Setup: A contribution toward setting up your home office. Time Off: 15 days of privilege leave, 12 days of casual leave, 12 days of sick leave, and 3 paid days off for volunteering or L&D activities. At Tide, we re Member First, Data Driven, and One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We embrace flexible working hours, trust our employees to manage their own schedules, and foster a collaborative, supportive team culture.

Position: Assistant General Manager (AGM) Human Resources Department: Human Resource Location: Bengaluru Role Overview: We are seeking a strategic and experienced AGM Human Resources to lead and support the development and execution of HR strategies that align with the company s overall business objectives. This role encompasses talent acquisition, performance management, employee engagement, compliance, and HR operations to drive organizational effectiveness. Key Responsibilities: Strategic HR Management: Support the design and implementation of HR strategies that align with business goals and promote organizational growth. Talent Acquisition & Onboarding: Oversee end-to-end recruitment processes for critical roles across various departments ensuring the attraction and retention of top talent. Performance Management: Implement and maintain performance management systems, ensuring timely goal setting, regular reviews, and constructive feedback. Employee Engagement & Relations: Foster a positive workplace culture encouraging openness, collaboration, and continuous improvement. Learning & Development: Identify training needs and coordinate learning initiatives to enhance employee skills and career growth. Compliance & Policy Implementation: Ensure HR policies and practices comply with labor laws and internal standards, minimizing legal risks. HR Analytics & Reporting: Analyze HR data and metrics to provide actionable insights supporting informed decision-making. HR Operations: Oversee payroll processes, benefits administration, and management of HRMS/HRIS systems for efficient HR service delivery. Qualifications & Skills: MBA/PGDM in Human Resources or equivalent qualification. Proven experience in strategic HR management and operations. Strong understanding of labor laws and compliance requirements. Excellent interpersonal, communication, and leadership skills. Ability to analyze data and drive insights for organizational improvements. Qualification : MBA/PGDM in Human Resources or equivalent qualification.

Senior People Partner Location: Bangalore, India About the Team At Rubrik, our mission is to secure the world s data, and our People Team is at the heart of making that possible. We focus on recruiting, developing, rewarding, and retaining a global workforce that drives innovation and impact. We believe people are our strongest asset and we re committed to building an environment where every Rubrikan can thrive, grow, and find purpose in their work. If you re someone who thrives in a culture that values bold thinking, collaboration, and making ideas happen, come join us and help shape the future of Rubrik. About the Role We re looking for a Senior People Partner who is passionate about delivering meaningful people experiences and enabling manager success at scale. This business-facing role serves as a critical link between People Services and strategic People Business Partners, providing consultative support to leaders and employees across multiple functions. You'll work on high-impact initiatives including performance management, employee relations, coaching, and change management while building strong cross-functional relationships with stakeholders across the company. This is an influential and hands-on role ideal for someone who thrives in a fast-paced, high-growth, global environment. What You ll Do Act as a primary HR partner to assigned functional teams, providing day-to-day HR support and consultation. Partner with People Business Partners to deliver people strategies tailored to business needs. Coach and advise managers on a wide range of HR topics: employee engagement, organizational health, development, policy interpretation, and complex employee relations scenarios. Lead and execute cross-functional projects to improve the employee experience and strengthen manager capability. Own and drive key initiatives such as performance reviews, talent assessments, compensation planning, engagement surveys, and succession planning. Collaborate with Centers of Excellence (Compensation, TA, L&D, DEI, etc.) to identify areas for improvement and drive process enhancements. Address and resolve ambiguous or complex people issues while ensuring compliance with internal policies and labor laws. Facilitate manager enablement initiatives in partnership with Talent Development. Spot opportunities to scale operations by transitioning work to People Services and standardizing delivery. Leverage HRIS systems and tools (e.g., G Suite, JIRA) to drive process efficiency and data-driven decision-making. Monitor and mitigate HR risks while proactively improving processes to support business goals. What You ll Bring 7 10 years of progressive experience in Human Resources, with exposure to global or multi-site environments. Strong experience in at least 1 2 core HR areas: Technical/Engineering business partnering, Management Coaching, L&D, Compensation, People Operations, or Talent Acquisition. Proven experience in performance management, change management, and manager development in fast-paced, complex organizations. Strong analytical mindset and ability to translate data into actionable insights. Excellent communication and influencing skills; adept at navigating ambiguity and building stakeholder trust. Hands-on experience conducting or supporting employee relations investigations and ensuring legal compliance. Ability to lead cross-functional projects, solve problems quickly, and deliver results with a sense of urgency. Prior experience working across global teams and time zones, with comfort building virtual relationships. Be part of a mission-driven company protecting critical data globally. Work alongside innovative, passionate professionals in an award-winning culture. Help shape the future of the employee experience at one of the most exciting enterprise tech companies. Grow your career in a collaborative environment that values agility, bold thinking, and execution. Rubrik (NYSE: RBRK) is redefining enterprise data security with Zero Trust Data Security . We help businesses recover quickly from cyber threats and disruptions through machine-learning-powered solutions that secure data across hybrid environments. Join us and be part of securing the world s data.

Senior AI Program Manager Location: Bangalore, India (Rubrik Office) Team: IT AI (Artificial Intelligence) About the Team Rubrik s IT AI team is leading AI-driven transformation across the organization, leveraging data, automation, and cutting-edge tech to support the company's mission of securing the world s data. This team partners across departments to deliver impactful, scalable AI solutions. Role Overview As a Senior AI Program Manager, you will lead the strategic planning, execution, and governance of AI initiatives across Rubrik s global IT operations. You ll collaborate with cross-functional business units and technical teams to deliver innovative, high-value AI solutions that align with Rubrik's business goals. Key Responsibilities Develop & manage a comprehensive AI program roadmap aligned with business goals. Collaborate with stakeholders across functions (Sales, HR, Finance, Legal, Support, etc.) to gather and prioritize AI solution requirements. Quantify ROI of AI initiatives and drive value-based prioritization. Oversee end-to-end AI project lifecycle: ideation, feasibility, development, deployment, adoption, and success measurement. Partner with technical teams: full-stack developers, data engineers, prompt engineers, cloud architects. Ensure compliance with data privacy, cybersecurity, and ethical AI standards. Champion AI adoption, innovation, and best practices across the organization. Maintain clear communication, manage risks, and provide consistent updates to leadership and stakeholders. What You ll Bring 5 8 years of experience in program management (IT/Tech Consulting/Engineering), with 2+ years leading AI-focused initiatives. Familiarity with Large Language Models (LLMs) and related technologies. Experience working alongside technical teams (developers, data engineers, cloud experts). Strong grasp of AI solution delivery using full-stack and cloud-based technologies. Skilled in business case development, ROI analysis, and roadmap execution. Excellent stakeholder communication, cross-functional leadership, and Agile project management skills (Jira, Confluence). Exceptional organizational and problem-solving abilities; comfortable in fast-paced, ambiguous environments. Preferred Qualifications Bachelor s degree in CS, Engineering, IT, or related field. Experience managing AI programs in large tech companies or consulting firms. Awareness of AI regulations and frameworks (e.g., GDPR, NIST, EU AI Act, CCPA). Rubrik (NYSE: RBRK) secures data across cloud, SaaS, and enterprise environments using its Zero Trust Data Security platform. Powered by machine learning, Rubrik helps organizations ensure data integrity, availability, and resilience against modern cyber threats and disruptions. Qualification : BS in Computer Science, Engineering, Information Technology, or a related technical field.

Senior Product Manager Talent Management Location: Bangalore, India Employment Type: Full-Time | Hybrid Work Model About Eightfold.ai At Eightfold.ai, we re revolutionizing how individuals connect with the right career opportunities. Using deep-learning AI, our Talent Intelligence Platform helps companies hire, retain, and grow a diverse workforce by focusing on skills and potential not just r sum s or networks. Backed by over $410M in funding and a $2B+ valuation, we are solving one of society s most pressing challenges employment. Join us on our mission to enable the right career for everyone in the world. The Opportunity We are looking for a Senior Product Manager to own and shape the vision, strategy, and roadmap for our Talent Management solutions. You will collaborate with internal teams and customers to build AI-powered products that empower companies to develop and retain their workforce more effectively. What You ll Do Own Product Strategy & Roadmap: Define and execute the product roadmap for Talent Management applications on the Eightfold platform. Drive Cross-Functional Alignment: Collaborate with engineering, design, sales, marketing, and customer success teams to ensure seamless product delivery. Engage with Customers & Stakeholders: Gather insights from enterprise clients, developers, and internal stakeholders to guide product decisions and prioritize features. Analyze Market & Competition: Monitor trends in talent management, workforce development, and HR tech to ensure product differentiation and innovation. Leverage AI: Integrate Eightfold s core AI capabilities to deliver intelligent, personalized talent solutions. Champion Product Excellence: Use data to measure impact, refine product direction, and ensure high-quality delivery and adoption. 5+ years of experience in Product Management, ideally in enterprise SaaS, HR tech, or workforce solutions. A strong technical foundation and ability to work closely with engineering teams on architecture, APIs, and data models. Experience launching and scaling complex B2B products. Proven success in developing and executing product strategies in fast-paced environments. Excellent communication and stakeholder management skills. Passion for Eightfold s mission of transforming the future of work through AI. Preferred Qualifications Background in HR Tech, Talent Management, or Enterprise Software. Familiarity with platforms serving large enterprise clients. Data-driven mindset with experience using analytics to guide product decisions. Why You ll Love Working Here Purpose-Driven Mission: Help build a world where everyone finds the right career opportunity. Equity Ownership: Be a true stakeholder in Eightfold s success. Comprehensive Benefits: Competitive salary, stock options, medical, dental, and vision coverage for you and your family. Hybrid Flexibility: Work from our Bangalore office 2 3 days per week while enjoying flexibility for remote days. Growth Culture: A collaborative, learning-oriented environment with top-tier leadership and global impact. Equal Opportunity Employer Eightfold.ai is proud to be an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We welcome candidates from all backgrounds and experiences. Apply Now If you re ready to help shape the future of talent and employment through cutting-edge AI, we d love to hear from you. Qualification : Background in HR Tech, Talent Management, or Enterprise Software.

Product Manager II Location: Bangalore, India Employment Type: Full-Time | Hybrid Work Model About Eightfold.ai At Eightfold.ai, we're solving one of society s most fundamental challenges employment by leveraging AI to empower people based on their skills and potential, not just their resumes. Our Talent Intelligence Platform enables companies to hire, retain, and grow a diverse and high-performing workforce. With $410M+ in funding and a $2B+ valuation, we re one of the most influential AI companies in the HR tech space. If you're excited to build transformative products that shape the future of work, Eightfold is the place to be. The Opportunity As a Product Manager II, you'll help build enterprise-scale applications on Eightfold s cutting-edge AI platform. You ll work with cross-functional teams and customers to understand needs, define strategy, and deliver high-impact solutions across the talent lifecycle from hiring to employee growth and retention. Key Responsibilities Own the Product Roadmap: Collaborate with engineering, design, and leadership teams to plan and execute strategic product initiatives. Understand Customer Needs: Engage directly with enterprise customers and internal stakeholders to gather insights and prioritize features that deliver business value. Drive Cross-Functional Execution: Partner with sales, marketing, customer success, and executive teams to align vision and ensure successful go-to-market execution. Market & Competitive Analysis: Stay ahead of industry trends in talent acquisition and employee experience to inform product direction. Integrate AI Capabilities: Leverage Eightfold s proprietary AI platform to power smart, intuitive, and scalable talent solutions. Influence with Data: Use data to make product decisions and track the success and adoption of product features. Qualifications 3+ years of experience in Product Management, ideally with enterprise SaaS or B2B tech products. Strong technical understanding of modern platforms, APIs, and product architecture. Proven ability to translate customer problems into product solutions. Excellent written and verbal communication skills; comfortable presenting to leadership and customers. Demonstrated bias for action, adaptability, and a learning mindset. A passion for Eightfold s mission: helping every person find the right career. Impactful Mission: Work on meaningful products that help shape careers and change lives. Equity Ownership: Be a stakeholder in the company s growth and success. Comprehensive Benefits: Family medical, vision, dental insurance, and competitive salary. Hybrid Flexibility: Work from our Bangalore office 2 3 days per week, with flexibility to work remotely. Collaborative Culture: A transparent, inclusive, and fast-paced environment where your voice matters. Equal Opportunity Employer Eightfold.ai is committed to creating an inclusive environment for all employees and applicants. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability. If you re a product thinker who thrives in a mission-driven environment and loves building customer-first solutions, we d love to hear from you.

Package Consultant - Oracle Cloud HCM Payroll Location: Bangalore, Karnataka, India Job Type: Full-Time Experience Level: Consultant Introduction: At IBM Consulting, we are not just consultants; we are trusted partners to clients across the globe, delivering cutting-edge technology solutions that drive innovation and transformation. In this role, you'll be based in one of our Client Innovation Centers (Delivery Centers), where you'll help organizations improve their operations through the power of Oracle Cloud HCM Payroll. A career at IBM is rooted in long-term relationships and collaboration, where you ll work with visionaries in various industries to help them navigate their hybrid cloud and AI journeys. If you're passionate about solving complex business challenges and creating meaningful impact, IBM Consulting offers the perfect environment for growth and innovation. Your Role and Responsibilities: As a Package Consultant in Oracle Cloud HCM Payroll, you will serve as a trusted advisor to clients, working to design and implement solutions that optimize their HCM Cloud and Payroll systems. You ll leverage IBM s robust technology platforms to deliver innovative solutions that address client needs, improve efficiency, and drive business results. Key Responsibilities: Solution Shaping & Implementation: Work closely with clients to shape solutions within Oracle Cloud, ensuring they align with key business requirements. Utilize Agile methodologies to implement and deliver Oracle HCM Payroll solutions, ensuring a seamless experience for the client. Perform configuration and testing of the applications to ensure that business requirements are met efficiently. Client-Facing Consulting: Act as a client-facing consultant, engaging directly with clients to understand their needs and recommend tailored solutions. Serve as a trusted business advisor, providing expert guidance throughout the Oracle Cloud HCM Payroll implementation process. Process Improvement & Problem Solving: Cultivate a culture of continuous improvement by identifying areas for enhancement and optimizing solutions to improve business performance. Analyze functionality gaps in the current system and develop strategies to address them through custom solutions. Collaboration & Communication: Work with cross-functional teams to ensure the successful delivery of solutions. Communicate effectively with clients and internal teams, ensuring all stakeholders are aligned with project objectives and timelines. Required Education and Experience: Education: Bachelor s Degree in Computer Science, Information Technology, Business Administration, or related field. A Master s Degree is preferred but not required. Experience: Functional expertise in Oracle Cloud Payroll. At least 4 full lifecycle implementations of Oracle HCM Cloud projects with a focus on Payroll in at least 2 projects. Proven ability to identify functionality gaps and create solutions to resolve them. Experience in configuring and testing applications to meet business requirements. Preferred Technical and Professional Expertise: Expertise in the following technologies: Oracle Payroll, Oracle HCM, HCM Extract, and BI Publisher. Certification in Cloud (Oracle Cloud certifications preferred) is an advantage. Communication & Interpersonal Skills: Excellent written and verbal communication skills, enabling effective collaboration across teams and with clients. Strong interpersonal skills to coordinate across teams and ensure the success of client projects. Global Impact: Join a global leader in technology consulting, with the opportunity to impact major industries and solve complex challenges. Career Growth: At IBM Consulting, we offer a rich environment for career development, providing continuous learning and growth opportunities. Innovative Culture: Work with innovative technologies and become part of a forward-thinking organization that embraces creativity, evolution, and collaboration. If you're ready to help businesses optimize their HCM Cloud and Payroll systems with Oracle Cloud and IBM Consulting, apply today and become part of a team that's helping clients transform their organizations. Qualification : Bachelors Degree in Computer Science, Information Technology, Business Administration, or related field.

Job Title: Customer Success Services - Oracle SaaS/HCM/Cloud Analyst - Lead Career Level: IC3 Position Overview: As a member of Oracle s Support organization, you will be responsible for providing post-sales support and solutions to Oracle customers. Your focus will be on resolving complex, non-technical customer inquiries, as well as providing technical troubleshooting for Oracle's Electronic Support Services. Acting as a primary point of contact for customers, you will manage customer relationships and offer assistance to internal Oracle teams regarding customer situations and escalated issues. Key Responsibilities: Customer Support: Act as the primary contact for Oracle customers, assisting them with complex technical and functional queries related to Oracle Fusion HCM products, including Core HR, Absence, Benefits, Extracts, HDL Loader, Workflow, BI Publisher, and Oracle Integration Cloud. Incident Management: Track, diagnose, replicate, and resolve critical and complex cases, ensuring total resolution of service incidents. Customer Success: Advise customers on the complex use of Oracle products, providing tailored solutions and resolving critical issues. Situation Management: Take ownership of highly sensitive and critical customer issues, working directly with customers and consulting with management to drive resolution. Knowledge Sharing: Share your knowledge with teammates by delivering formal training sessions, creating and reviewing Knowledge Articles, and mentoring others to promote technical and professional development. Collaboration: Work closely with internal teams to address escalated customer issues and contribute to improving internal processes and solutions. Qualifications: Must-Have Skills: 6-10 years of experience in the implementation, support, or upgrade of Oracle SaaS HCM products, with at least one implementation experience in Core HR, Absence, Benefits, Extracts, HDL Loader, Workflow, BI Publisher, and Oracle Integration Cloud. Hands-on configuration experience with at least three or more tools: HCM Extracts HCM Data Loader (HDL) Payroll Batch Loader (PBL) Workflow BI Publisher Fast Formula Personalization PL/SQL Strong knowledge of Fusion Cloud architecture, setup manager, and activities. Experience with FBDI and OTBI report development. Knowledge of integrating external data sources into Oracle Fusion Applications. Familiarity with localizations and security setup is a plus. Nice-to-Have Skills: Experience with Oracle Core HR, Absence, Benefits, and Payroll in Release 12.1.3.x / 12.2.x. Experience working in L1/L2/L3 support environments. Ability to analyze and decipher software logs and trace files to troubleshoot issues. Hands-on experience with XML, Java, J2EE, Oracle ADF, SOA, and Web Services. Strong functional/product expertise, with the ability to relate Oracle s functionality to business processes. Additional Skills: Effective analytical and organizational skills. Strong verbal and written communication skills in English; multilingual skills are a plus. A proactive learning orientation, staying up-to-date with emerging business models, processes, and Oracle product solutions. Experience in Managed Services, including client relationship management, offshore delivery management, project/program management, and successful delivery of KPIs. Ability to work in rotational shifts, manage a large team, and ensure SLAs are met for both EBS and Cloud/SaaS customers. Education & Experience: B.S. (Computer Science), BE, or equivalent preferred. Other qualifications with adequate experience may also be considered. Qualification : B.S. (Computer Science), BE, or equivalent preferred.

Senior Payroll & HR Generalist About Saviynt Saviynt is an identity authority platform designed to power and protect organizations in an era of digital transformation. As businesses navigate growing cybersecurity risks, our Enterprise Identity Cloud provides unparalleled visibility, control, and intelligence, ensuring secure, right-time access to critical digital resources. To support our rapid growth, we are seeking a Senior Payroll & HR Generalist who will play a crucial role in managing payroll processes and leading key HR functions across India and the APAC region. This role will report to the Manager of Payroll & Benefits in El Segundo, CA, for functional leadership, while working locally under the Director of Human Resources in Bengaluru. Key Responsibilities Payroll Processing & Compliance Lead and oversee end-to-end payroll processing for India & APAC, ensuring accuracy, compliance, and timeliness. Partner with global payroll and accounting firms to maintain adherence to international payroll regulations and best practices. Review, analyze, and verify payroll reports to identify discrepancies, processing necessary adjustments before final payroll completion. Maintain and update payroll data in Namely, ensuring accurate records of compensation, tax deductions, bonuses, and statutory contributions. Manage payroll-related benefits administration, including incentives, tax deductions, and retirement contributions. Ensure compliance with local labor laws, taxation policies, and company policies related to payroll and employee benefits. HR Generalist & Employee Lifecycle Management Oversee employee leave management, ensuring accurate payroll integration and compliance with company policies. Support onboarding & offboarding processes, ensuring payroll setup for new hires and accurate termination payouts. Assist with performance evaluation processes, ensuring payroll-related adjustments align with compensation changes. Serve as an HR compliance expert, advising on payroll-related labor laws, employment verification, and unemployment claims. Audit, Reporting & Strategic HR Support Prepare payroll-related reports for internal and external stakeholders. Facilitate payroll audits, pension filings, and employment verifications. Work closely with HR leadership to align payroll strategies with business objectives and drive process improvements. Provide administrative, operational, and strategic HR support to the Director of Human Resources as needed. What You Bring Extensive experience in payroll processing & HR functions for India & APAC. Strong knowledge of Indian labor laws, payroll compliance, taxation, and employee benefits. Experience in full-cycle payroll management, including incentives, tax deductions, and statutory contributions. Proficiency in HR systems (Namely or similar HRIS platforms). Ability to manage audits, reports, and compliance documentation. Excellent attention to detail, problem-solving, and analytical skills. Strong collaboration skills with global teams across multiple time zones. Preferred (Good to Have): Experience working in a fast-paced SaaS or tech-driven organization. Knowledge of global payroll practices (US, Europe, APAC, etc.). Work in a high-growth, technology-driven environment that values innovation and excellence. Gain exposure to global payroll processes & HR strategies in a dynamic, fast-paced setting. Collaborate with industry-leading professionals and contribute to scaling a global workforce. Competitive compensation, benefits, and professional growth opportunities. Saviynt is an equal opportunity employer. We welcome applicants from diverse backgrounds and do not discriminate based on race, gender, age, disability, or veteran status. If you re a detail-oriented payroll and HR expert passionate about process efficiency and compliance, we d love to hear from you!

IT Recruiter Location: Bengaluru, India Experience: 8+ years Education: Bachelor's degree in Human Resources, Business Administration, Computer Science, or a related field About Saviynt Saviynt is an identity authority platform designed to power and protect organizations in an era of digital transformation. As businesses navigate growing cybersecurity risks, our Enterprise Identity Cloud provides unparalleled visibility, control, and intelligence, ensuring secure, right-time access to critical digital resources. To support our rapid growth, we are seeking a skilled IT Recruiter to join our dynamic team in Bengaluru. If you re passionate about sourcing, screening, and hiring top IT talent, and want to make a meaningful impact on our organization, we d love to hear from you! What You ll Be Doing Talent Sourcing & Recruitment Strategy Partner with hiring managers to understand staffing needs and create effective recruitment strategies. Source and attract qualified candidates through job boards, social media, professional networks, and referrals. Stay updated on IT industry trends, market conditions, and best recruitment practices. Screening & Interview Coordination Screen resumes and conduct initial interviews to assess candidate qualifications, technical skills, and cultural fit. Coordinate and schedule interviews between candidates and hiring managers. Facilitate the selection process by conducting reference checks, background verification, and skills assessments. Offer Negotiation & Hiring Process Negotiate job offers and ensure a seamless candidate experience throughout the hiring process. Maintain accurate records in the applicant tracking system (ATS). Ensure compliance with hiring policies, labor laws, and company standards. What You Bring 8+ years of experience as an IT Recruiter or Technical Recruiter. Strong understanding of IT roles, technologies, and hiring trends. Excellent communication and interpersonal skills to build relationships with candidates and hiring managers. Strong organizational and time-management skills, with the ability to manage multiple hiring priorities in a fast-paced environment. Proficiency in applicant tracking systems (ATS) and recruitment software. Ability to work independently and collaboratively within a team environment. Work in a fast-growing, innovative SaaS company in the identity security space. Gain exposure to global hiring strategies in a high-tech environment. Collaborate with top industry professionals and drive business-critical recruitment efforts. Competitive compensation, benefits, and career growth opportunities. Saviynt is an equal opportunity employer. We welcome applicants from diverse backgrounds and do not discriminate based on race, gender, age, disability, or veteran status. If you're passionate about IT recruitment and want to make an impact, apply now and join our Bengaluru team! Qualification : Bachelor's degree in Human Resources, Business Administration, Computer Science, or a related field

Shape the Future of Talent Management as a Talent Management Specialist! Location: Bangalore, India | Experience: 4+ Years We are looking for a Talent Management Specialist to drive strategic HR initiatives in competency frameworks, career development, performance management, and leadership growth. This role involves collaborating with global stakeholders across AMS, Europe, and APJMEA to execute key talent programs effectively. The ideal candidate should have expertise in talent development, succession planning, competency mapping, and organizational development, along with strong analytical and communication skills. Key Responsibilities Talent & Career Development Develop and implement competency frameworks to assess and enhance employee skills. Design career pathways and success profiles to support employee growth. Identify high-potential talent using assessment methods like interviews, psychometric tests, and performance reviews. Leadership & Performance Management Design and deliver talent development programs for different leadership levels. Enhance and implement performance management, promotions, and talent review processes. Drive succession planning initiatives to build a strong leadership pipeline. Stakeholder Collaboration & Data Management Work closely with global HR teams and business leaders to align talent strategies. Maintain talent databases, generate reports, and analyze key talent metrics. Lead and manage talent-related projects, ensuring timely execution and impact. Strategic HR & Organizational Development Support competency mapping, career growth initiatives, and organizational development. Leverage industry best practices in strategic HR, leadership growth, and performance management. Stay updated on global HR trends to enhance talent strategies. Required Skills & Experience Master s/Bachelor s degree in Human Resources, Industrial/Organizational Psychology, or a related field. 4+ years of experience in talent management, organizational development, or HR consulting. Expertise in at least some of these areas: Competency Frameworks & Career Pathing Performance Management & Promotions Succession Planning & Leadership Development Strategic HR & Psychometric Assessments Strong analytical, communication, and problem-solving skills. Proficiency in Microsoft Office Suite. Ability to work with global teams across different regions. Preferred Qualifications (Nice to Have) IT services industry background. Experience with talent management tools and technologies. Certifications in talent, career, or performance management. Be part of a global HR team driving talent excellence. Lead impactful talent projects and develop future leaders. Collaborate with international stakeholders in a diverse work environment. Opportunities for professional growth and skill enhancement. If you're passionate about shaping careers and driving talent strategy, we d love to hear from you! Apply now and help shape the future of talent management! Qualification : Masters/ Bachelor's degree in Human Resources, Industrial/Organizational Psychology, or a related field.

Senior Consultant - HCM Cloud About Oracle Global Services Center (GSC): Oracle Global Services Center (GSC) is a rapidly growing cloud consulting team dedicated to helping customers successfully adopt Oracle Cloud Solutions. Our "Optimum Shore" approach combines onshore, near shore, and offshore resources to provide the right expertise at the right cost. We are seeking versatile consultants passionate about delivering excellent client experiences and innovative solutions. Our cloud solutions are transforming businesses, empowering governments, and helping society evolve. Join our team of top-class consultants and help our customers achieve more. About the Role: As a Senior Consultant, you will operate independently, providing quality work products to engagements, with some assistance and mentorship. You will perform complex tasks requiring independent judgment, applying Oracle methodologies, company procedures, and leading practices. You will demonstrate expertise to deliver solutions on complex engagements, potentially acting as the functional team lead. You will collaborate effectively with client management, participate in business development activities, and develop and configure detailed solutions. Responsibilities: Deliver high-quality work products independently. Execute complex tasks requiring independent judgment. Apply Oracle methodology, company procedures, and leading practices. Deliver solutions on complex engagements, demonstrating expertise. Potentially act as functional team lead on projects. Collaborate effectively with client management. Participate in business development activities. Develop and configure detailed solutions for complex projects. Assist in identifying, assessing, and resolving complex technical issues. Interact frequently with clients regarding work efforts and deliverables. Detailed Requirements: 7-12 years of experience with sound domain knowledge in HCM, covering the hire-to-retire cycle. Participation in at least 3 end-to-end HCM Cloud implementations, with experience leading at least 1 project. Functional Requirements: Knowledge of Core HR module and at least one other HCM module (Time and Labor, Absence Management, Payroll, Benefits, Compensation, Recruiting). Experience in client-facing roles, interacting with customers in requirement gathering, design, configuration, testing, and go-live phases. MBA (HR) preferred, along with an engineering degree. Technical Requirements: In-depth understanding of the data model, business process functionality, and data flow in HCM Cloud applications and Oracle EBS/PeopleSoft AU (HRMS). Experienced knowledge of Cloud HCM conversions, integrations (HCM Extracts & BIP), reporting (OTBI & BIP), Fast Formula, and Personalization. Engineering degree or MCA degree or equivalent experience. Proven experience with Fusion technologies, including HDL, HCM Extracts, Fast Formulas, BI Publisher Reports, and Design Studio. Added advantage: Advanced knowledge in OIC, ADF, Java, PaaS, DBCS, etc. Good functional or technical leadership skills, including planning, follow-up, mentorship, work allocation, monitoring, and status updates. Strong written and verbal communication skills, personal drive, flexibility, teamwork, problem-solving, influencing, negotiating, and organizational awareness. Openness to domestic and international travel for short and long durations. Qualification : MBA (HR) preferred, along with an engineering degree.

Job Title: Learning Operations Analyst Skill Required: Talent Development Learning Delivery Operations Designation: Analyst Qualifications: Any Graduation Experience: 3 5 Years About Accenture Accenture is a global leader in digital, cloud, and security services, bringing specialized expertise across 40+ industries. We provide Strategy & Consulting, Technology, Operations, and Accenture Song, supported by the world s largest Advanced Technology and Intelligent Operations network. With 699,000 professionals serving clients in 120+ countries, we drive transformation through technology and human ingenuity. Learn more at www.accenture.com. About the Role As a Learning Operations Analyst, you will play a key role in learning administration and delivery operations, ensuring the successful implementation of learning solutions while evaluating their effectiveness. You will be responsible for training team members, managing learning satisfaction surveys, and providing general support to client employees. Additionally, you will support process documentation, quality control, and operational excellence within the learning and development function. Key Responsibilities Process Support: Understand, analyze, and execute learning processes as per business rules. Serve as a subject matter expert (SME) to assist team members with process-related queries. Escalate issues and seek guidance when faced with complex challenges. Ensure high-quality written and verbal communication within the team. Develop and maintain process documentation, ensuring compliance with business requirements. Conduct Root Cause Analysis (RCA) on issues and recommend corrective actions. Propose process improvement initiatives to enhance efficiency and accuracy. Participate in knowledge transfer activities and gain in-depth expertise in the process. Collaborate on internal and client-driven initiatives related to learning delivery. Team Support: Manage and allocate workloads efficiently within the team. Support Team Leads/Managers by providing daily reports, metrics, and performance analysis. Maintain and update Management Information Systems (MIS) and process metrics. Provide real-time floor support to resolve operational issues. Conduct training needs analysis and ensure skill development within the team. Adhere to quality checks and audit mechanisms to ensure SLA compliance. Maintain security and confidentiality of client data at all times. Strong interpersonal skills with the ability to engage stakeholders at all levels. Customer-focused mindset with high responsiveness to urgent requests. Ability to work under pressure and meet tight deadlines. Strong organizational, multitasking, and prioritization skills. Analytical and problem-solving abilities. High level of confidentiality and attention to detail. Basic leadership and coaching skills to guide team members. Proficiency in MS Office and Excel, with a focus on business excellence. Strong verbal and written communication skills in English. Ability to handle customer complaints professionally and escalate when necessary. Flexibility to work in rotational shifts. Multicultural awareness and ability to collaborate in a global environment. Join us in delivering best-in-class learning solutions, fostering a culture of continuous improvement, and driving organizational excellence! Qualification : Any Graduation

Job Title: Senior Cloud Data Engineer Experience: 10+ Years Location: Bengaluru About Capgemini Invent: Capgemini Invent is the digital innovation, consulting, and transformation brand of the Capgemini Group. It brings together leading expertise in strategy, technology, data science, and creative design to help CxOs reimagine their businesses. We are a global business line dedicated to helping organizations envision and build what s next. Your Role: As a Senior Cloud Data Engineer at Capgemini Invent, you will design, develop, and maintain scalable data pipelines using advanced cloud technologies to ensure smooth data integration and efficient workflows. You will collaborate with cross-functional teams to deliver robust and optimized data solutions while ensuring compliance and security throughout the process. Key Responsibilities: Design, develop, and maintain scalable data pipelines using AWS services. Optimize data storage and retrieval processes to ensure efficiency and accessibility. Ensure data security and compliance with industry standards, including data privacy laws. Manage large volumes of data, focusing on accuracy, integrity, and secure accessibility. Develop and refine data processes for data modeling, mining, and production. Implement quality checks, data validation, and monitoring of data flows. Collaborate with data scientists, analysts, and IT teams to meet data requirements. Work closely with data architects and modelers on project objectives and solutions. Troubleshoot and resolve issues in data pipelines, ensuring performance tuning and optimization. Develop and implement disaster recovery procedures to safeguard data. Ensure seamless integration of HR and other business data into cloud-based environments. Research new opportunities for data acquisition and discover additional uses for existing data. Stay up-to-date with the latest cloud technologies, data management practices, and trends, including Generative AI. Recommend and implement improvements to enhance data reliability, efficiency, and quality. Your Profile: 10+ years of experience in cloud data engineering. Proficiency with cloud platforms such as AWS, Azure, or Google Cloud. Experience with data pipeline tools like Apache Spark, AWS Glue, or similar technologies. Strong programming skills in Python, SQL, Java, or Scala. Familiarity with Snowflake, Informatica, or similar tools is an advantage. In-depth knowledge of data privacy laws, security best practices, and data governance. Expertise in analyzing and interpreting complex datasets to derive actionable insights. Strong communication, collaboration, and problem-solving skills. Knowledge of database technologies, including SQL, Big Data, and Cloud-based systems. Passion for learning and keeping up with emerging technologies, particularly in Generative AI. Experience working in an Agile framework and managing multiple projects simultaneously. Ability to adapt to evolving priorities and business needs. What You Will Love About Working Here: Flexibility: Enjoy flexible work arrangements such as remote work or flexible hours, ensuring a healthy work-life balance. Career Growth: We offer numerous opportunities for career advancement and personal development, helping you explore diverse paths and expand your skills. Certifications & Learning: Gain valuable certifications in cutting-edge technologies, including Generative AI, to stay ahead of the curve. About Capgemini: Capgemini is a global business and technology transformation partner that helps organizations accelerate their dual transition to a digital and sustainable world. With a team of 340,000 professionals in over 50 countries, we are dedicated to making a tangible impact on enterprises and society. Trusted by clients for over 55 years, Capgemini uses its deep industry expertise and cutting-edge technologies such as AI, cloud, and data to unlock the full potential of businesses worldwide. In 2023, the group reported global revenues of 22.5 billion.

HR Connect Manager Location: Bangalore, India About Juniper Networks At Juniper, we believe the network is the greatest vehicle for knowledge, understanding, and human advancement. Delivering an experience-first, AI-Native Network depends on the creativity and commitment of our people. It requires consistent and dedicated practice something we call the Juniper Way. Role Overview Juniper s Human Resources Shared Services Group (HR Connect) is the first point of contact for employees, supporting the entire employee lifecycle from onboarding to offboarding and everything in between. We aim to provide seamless support and guidance on HR-related programs and policies. The HR Connect Manager will oversee HR Operations and Compliance for the India and APAC regions as part of a global team. This role manages a team of 3 Employees and 2 Contractors with a focus on enhancing the employee experience. The successful candidate will possess strong leadership, customer service, coaching, and project management skills while thriving in a fast-paced, dynamic, multicultural environment. Key Responsibilities HR Operations Serve as the subject matter expert on HR processes, policies, and practices. Guide and support HR Advisors in responding to employee queries, consulting with managers, and administering HR policies. Ensure employees receive the best experience by recommending tools and resources that drive positive outcomes. Oversee program support and management for processes such as onboarding (Get Connected), offboarding, non-medical leaves of absence, and the annual performance management cycle. Define, track, and communicate team Service Level Agreements (SLAs), working closely with the HR Connect Manager for AMER/EMEA. Analyze HR Connect processes and metrics to ensure efficiency, effectiveness, and quality through data-driven decision-making. Compliance Possess a general understanding of compliance for India and international laws regarding employment practices. Oversee HR Compliance programs or projects (internal/external audits, entity setup, new laws interpretation, etc.). Ensure accurate and compliant maintenance of employee data and documents. Collaboration and Leadership Collaborate with COE Leaders and HR Business Partners to implement processes and systems that continuously improve outcomes. Lead cross-functional HR programs and manage relationships with vendors. Experience and Skills Required Bachelor's degree or equivalent in Human Resources, Business, or related field with 10+ years of HR experience in an operations role. Solid understanding of HR operations concepts, policies, and administrative procedures. Superior customer service skills. Proven ability to build relationships and influence across all levels. Ability to thrive in a fast-paced, dynamic, multicultural environment. Strong analytical, troubleshooting, and problem-solving abilities. Data-driven mentality with program management experience. Excellent interpersonal and communication skills. Experience managing a global team is a plus. Occasional business travel required.

Introduction A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. You ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you ll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience. Your Role and Responsibilities As a Process Analyst Onboarding, you are responsible for ensuring a seamless onboarding experience for new joiners. Your primary responsibilities include: You will be the first point of contact for new employees and hiring managers from offer acceptance to onboarding. Facilitate onboarding sessions. Welcome new employees, handle paperwork, and ensure understanding of current IBM business, structure, and strategies. Ensure employee data is collected at the onboarding stage and reaches HR system(s) promptly. Comply with local government requirements on time. Required Technical and Professional Expertise Graduate or postgraduate (MBA HR is preferred) with 1-2 years of experience in handling Learning Administration at an International IT/ITES Company. Should have a combination of recruitment and human resources skills to ensure a smooth and positive onboarding experience. Should coordinate and facilitate training sessions on job-specific tasks and responsibilities. Collect feedback from new hires about their onboarding experience and use this information to make continuous improvements to the onboarding process. Identify areas for enhancement and work collaboratively with relevant teams to implement changes. Preferred Technical and Professional Expertise Proficient in MS Office applications. Excellent communication skills in English both oral and written. Self-directed and ambitious achiever, meeting targets effectively. Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills. Enhance technical skills by attending educational workshops, reviewing publications, etc. Qualification : Graduate or postgraduate (MBA HR is preferred) with 1-2 years of experience in handling Learning Administration at an International IT/ITES Company.

Job Description: We are looking for an experienced and highly skilled legal associate to join our Legal Team. You will be responsible for handling a wide range of contracts for our organization. You will collaborate with various internal departments and external stakeholders to draft and negotiate agreements and arrangements being entered into by the organization and provide legal advice to protect the Company s interest. Key Responsibility Areas: Work closely with the business teams to understand the legal requirements of our business. Review and negotiate contracts in accordance with the company standards. Review of customer contracts which includes MSA, SaaS, Annual Maintenance Services Agreement, Software License Agreement. Review of vendor, staffing, Business Correspondent, Lease and other contracts concerning banking and mortgage industry. Maintaining Intellectual Property portfolio especially trademarks and copyrights. Assist with external legal counsels and law firms in the event of any litigations Identify and solve areas of legal assistance to ensure seamless roll-out of new offerings. Manage contracts and maintain the reports relating to upcoming renewals. Maintain the repository of all executed contracts along with the key features of each contract, including all differences from our master contract. Make recommendations and support the operations team on legal documentation to reflect business teams taking into consideration for mitigating risks. Prepare and maintain monthly reports regarding the legal contracts and share the same with the management. Assist in procurement of any corporate certificates as may be needed. Assist in drafting any notices and letters for any delayed payments or disciplinary actions. Provide legal opinions on queries raised by business teams on an as-needed basis Work with various departments (HR, Admin, Finance) and act as advisory body on legal matters. Work on procurement of the insurance policies for the company and keep a track of the renewals. Work with external counsels for their opinions as needed. Research on matters concerning the applicability of the applicable laws to the business and advise the management accordingly. Identify any risk that may be prevalent and propose means to rectify it. Work closely with the leadership team in identifying components that should potentially be added to the master contract. Negotiation of contracts with customers, service providers and vendors. Ensure that the company s interests are protected when negotiating the contract. Uploading contracts, SOW, Work Orders in the inhouse contract management tool and tracking the contract deadlines Any other legal duties that may be required to be fulfilled by you as part of your role. Requirements: Eligibility: 5-7 years total experience as a Legal Counsel in corporate Skills: Excellent written and verbal communication and presentation skills Driven and motivated. Should be able to independently solve complex problems Strong analytical logical reasoning skills Good team player, positive attitude and eager to learn Meticulous attention to detail Data Driven approach Time management skills are imperative to success. High level of customer service orientation required Qualification : 5-7 years total experience as a Legal Counsel in corporate

Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities : Manage a team of at least 100-150 executives supporting Voice operations Flexible and willing to work in a 24/7 shift environment. Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Establish & Manage Relationships / Engagement with the Clients Oversee team organize resources, set goals, carry out strategy from Executives and client on a day-to-day basis; reporting responsibilities Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed Maximize revenue generation to reach long and short-term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.) Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization s policies and applicable legal requirements Manage and review operational reports (Attendance adherence, Client scorecard, Metrics management reports) Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance targets Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from WFM & Client and make adjustments to meet changing requirements Attend business reviews with the clients. Manage & control attrition keeping it to the minimum and plan for timely back fills Establish and maintain a working environment conducive to positive morale, individual style, quality, creativity and teamwork. Provide advice and assistance to senior management in planning, implementation, and evaluation of existing operations. systems and procedures Participate in weekly and monthly calls with clients to understand the expectations from the teams and provide updates Ensure that all audit related issues are brought to a close Identify and drive continuous improvements and initiatives in the process Coach & mentor Team leads, enabling them to lead their teams effectively Hire leads and managers, train, conduct inductions, manage employee & client satisfaction scores, performance Appraisals and attrition management Ensure that all internal customer queries are followed up on a timely basis Collaborate with internal teams, inter departments, cross functions across locations Ability to lead, guide, and mentor a team effectively, even in a fast-paced BPO environment. Ability to manage conflicts, motivate team members, and foster a collaborative work culture. Leadership skills to drive performance, handle challenging situations, and ensure alignment with client expectations Key skills and knowledge : Strong understanding of banking products (e.g., loans, credit cards, accounts), services, and financial transactions Strong knowledge of Credit card and other Banking products Excellent verbal and written communication skills for interacting with clients, teams, and internal stakeholders Experience in handling voice operations (inbound and outbound) Client facing roles managing and representing operations Knowledge of the patient lifecycle journey of in US Healthcare & India - related regulatory requirements Experience in client facing roles managing and representing operations Experience in handling multiple teams and has shown improvement in the overall team performance Ability to coach and guide frontline, SMEs, support functions staff & the TL on a clear objective of delivering excellent customer experience A creative mind to think beyond the status quo and propose solutions internally as well as to clients Experience in working closely with Training and Quality team to strengthen and develop SOPs and training materials Quartile & People management skills Strong focus on delivering exceptional customer service and client satisfaction. Ability to understand customer needs and work with internal teams to ensure service excellence Educational Qualification : Graduation