Data Driven Insights Jobs in Pune
353 Jobs Found
Team Lead - Account Management
Amura Marketing Technologies
Team Lead Account Management Location: Pune Experience: 3+ years Employment Type: Full-Time About Amura Amura Marketing Technologies is a next-generation MarTech company, delivering end-to-end marketing and sales solutions to leading brands across India. Guided by the philosophy of Marketing Engineered , we blend creativity, data, and technology to craft innovative marketing strategies that drive measurable results. Role Overview We are looking for a dynamic and experienced Team Lead Account Management to lead client strategy, execution, and servicing across multiple digital projects. This role involves managing a team of account managers, driving campaign performance, and ensuring seamless coordination between internal teams and clients. You'll be responsible for delivering marketing strategies that align with client goals and deliver measurable impact. Key Responsibilities 1. Marketing Strategy & Execution Develop and implement comprehensive, data-driven marketing strategies tailored to client objectives. Ensure strategies are aligned with industry best practices and designed to drive measurable engagement and conversions. Lead full-funnel strategy development across awareness, consideration, and conversion stages. 2. Team & Project Management Manage, mentor, and guide a team of junior account managers. Allocate tasks effectively to ensure timely, high-quality project delivery. Collaborate cross-functionally with creative, content, media, and tech teams to execute campaigns efficiently. 3. Client Engagement & Servicing Act as the primary point of contact for clients, ensuring proactive communication, updates, and relationship management. Understand client briefs in depth and translate them into actionable strategies. Maintain high client satisfaction through consistent service quality and strategic value. 4. Campaign Management Oversee the execution of campaigns across multiple digital platforms. Monitor performance, troubleshoot issues, and optimize in real-time to maximize ROI. Report campaign results with insights and next steps for growth. 5. Digital Platforms & Tools Proficient in platforms such as: Google Ads & Google Analytics Meta (Facebook) Business Manager Demand-Side Platforms (DSPs) and programmatic advertising tools Ability to leverage analytics tools to inform campaign performance and optimization. Must-Have Skills Strong command of full-funnel marketing strategies and their implementation. Proven expertise in performance marketing, including ROI optimization and attribution modeling. Ability to conceptualize and execute impactful marketing campaigns. Experience translating strategy into operational execution with a focus on timelines and outcomes. Strong communication and leadership skills with the ability to liaise between clients and cross-functional teams. Desired Qualifications & Experience Minimum 3 years of experience in digital marketing and account management, preferably in an agency setting. Prior experience in client strategy, servicing, and project management. Hands-on experience managing a team of 6 or more people. Ability to manage multiple projects simultaneously in a fast-paced environment. Strong analytical mindset with the ability to turn data insights into actionable strategies. Excellent interpersonal and decision-making skills with a high degree of ownership. Who You Are You thrive in a fast-paced, high-growth environment. You re a strategic thinker with attention to detail and a drive for results. You take ownership, stay proactive, and are relentless in project execution. You re a natural leader, a strong communicator, and a team player. You enjoy solving problems, learning new tools, and contributing to a dynamic work culture. Apply now and join Amura in shaping the future of marketing.
Technical Project Manager-II
Calfus Technologies India
Technical Project Manager-II Location: Pune Employment Type: Full-Time About Calfus At Calfus, we deliver innovative AI agents and enterprise solutions that transform businesses in unimaginable ways. Our software engineering and ERP teams empower startups and enterprises to harness AI s full potential, automate complex workflows, and drive revenue growth. We pride ourselves on a culture of innovation, speed, and collaboration. As one of the fastest-growing companies in the AI space, we seek talented professionals who are passionate, driven, and ready to make an impact. About the Role As a Technical Project Manager-II, you will lead the successful delivery of complex technical projects from conception through deployment. Your role includes managing cross-functional teams, defining project scopes, creating timelines, allocating resources, and ensuring projects meet customer requirements on time and within budget. You will bridge communication between technical teams and stakeholders, proactively resolving issues to keep projects on track. Key Responsibilities Lead end-to-end delivery of GenAI/LLM-based software solutions across diverse business functions. Understand customer needs, translate them into technical requirements, and negotiate priorities. Build and nurture a strong engineering culture focused on respect, empathy, and best practices. Collaborate with principal engineers across Calfus locations to develop best-in-class products. Manage project scope, timelines, resources, and risks to ensure timely delivery. Facilitate communication between stakeholders and technical teams. Support engineering teams by addressing challenges and helping unblock technical issues. Apply Agile, Scrum, or other development methodologies effectively. Utilize project management and development tools (Jira, Git, Jenkins, Docker, etc.). Leverage cloud technologies (AWS, Azure) and understand system architectures. What We Expect From You 6+ years of relevant project management experience, with 5+ years in technical or IT environments. Proven success managing complex, multi-team software projects, especially involving AI/ML or GenAI/LLM solutions. Strong programming knowledge in one or more: Node.js, Java, Python, React.js, Angular. Deep understanding of software development life cycles and methodologies (Agile, Scrum, Waterfall). Experience with cloud architectures and deployment pipelines (DevOps, CI/CD). Excellent communication skills to engage technical and non-technical stakeholders. Ability to drive decision-making based on data and insights. Proficient with project management tools like Jira, MS Project, Asana, etc. Bonus Skills Certifications such as PMP, ScrumMaster or equivalent. Hands-on experience with DevOps and continuous integration/deployment practices. Familiarity with data pipelines from ingestion to dashboards is a plus. Benefits Comprehensive medical, group, and parental insurance. Gratuity and provident fund contributions. Wellness programs and birthday leave. Inclusive, fast-paced culture that values innovation and diversity. Equal Opportunity Statement Calfus Inc. is committed to creating an inclusive workplace where everyone regardless of background, identity, or experience has the opportunity to thrive. We celebrate diversity and encourage all qualified candidates to apply.
Data Engineering Lead
Calfus Technologies India
Data Engineering Lead BI Analytics & DWH Location: Pune About Calfus At Calfus, we build groundbreaking AI agents and enterprise software that are redefining what s possible for businesses. Whether it's automating workflows, integrating ERP systems, or deploying AI-powered solutions, we help companies scale smarter and faster. Our engineering and data teams are at the core of this innovation designing and delivering high-performance solutions that unlock massive business value. As we grow rapidly, we re looking for driven individuals ready to make a meaningful impact. About the Role We re hiring a Data Engineering Lead to own and drive our BI Analytics & Data Warehousing strategy. You'll lead the architecture, development, and optimization of data pipelines, models, and interactive dashboards that power strategic insights across the business. You ll work hands-on with ETL tools, SQL, Power BI, Tableau, Python, and cloud platforms like Azure and AWS while mentoring junior engineers and collaborating with cross-functional stakeholders. What You ll Do Data Architecture & Modeling Design and implement scalable data models that support self-service BI and analytical reporting. Manage data modeling across structured, semi-structured, and cloud-native data sources. ETL/ELT & Integration Oversee ETL processes using SSIS, Airflow, or equivalent tools for seamless data movement. Handle complex data transformation using SQL Server, Postgres, Snowflake, and Redshift. Visualization & Reporting Develop and lead dashboard/report design using Power BI, Tableau, QuickSight, Plotly, or Dash. Drive best practices in dashboard performance, UX, and storytelling with data. Advanced Data Engineering Use Python, PySpark, NumPy, and Pandas for data wrangling and exploratory analysis. Work with Azure Databricks, MongoDB, and cloud storage (S3, Azure Blob) to build robust pipelines. Automation & DevOps Orchestrate pipelines using Apache Airflow, and implement CI/CD for data engineering workflows. Manage version control and code quality across projects using Git-based workflows. Stakeholder Collaboration Partner with business leaders and analysts to translate requirements into scalable data solutions. Align technical delivery with strategic business goals and drive cross-functional data initiatives. Leadership & Mentorship Guide and mentor junior team members across data and BI functions. Foster a culture of innovation, ownership, and continuous learning. What You Bring Bachelor s in Computer Science, Information Systems, Data Engineering, or related field. 6 12 years of experience in BI architecture, data engineering, and analytics. Deep expertise in: ETL tools: SSIS, Airflow Databases: SQL Server, Snowflake, Postgres, Redshift, MongoDB BI Tools: Power BI, Tableau, QuickSight, Plotly/Dash Python for data analysis, automation, and pipeline development Cloud Platforms: Azure, AWS (S3, Lambda, Databricks) Strong SQL and data modeling skills (relational and dimensional). Familiarity with CRISP-DM, data governance practices, and performance tuning. Bonus Points If You Have Experience working with Azure SDK. Ability to work with REST APIs and perform web scraping. BI architecture design and deployment at scale. Growth-driven culture with clear career paths. Work on industry-defining AI and enterprise products. Exposure to diverse clients, industries, and technologies. Strong focus on wellness, flexibility, and learning. Benefits Medical, group, and parental insurance Provident fund & gratuity Birthday leave & employee wellness programs Highly collaborative and innovative work environment Diversity & Inclusion Calfus is an Equal Opportunity Employer. We believe that diversity fuels innovation. We re committed to creating a welcoming and inclusive workplace for everyone regardless of race, gender, age, background, or identity. Lead the future of data at Calfus. Apply now and help power decision-making through scalable, smart, and stunning data engineering solutions. Qualification : Bachelors in Computer Science Information Systems, Data Engineering, or related field
Product Designer
Verificient
Job Title: Product Designer Location: Pune Experience: 2 5 Years Job Overview We are looking for a Product Designer who is passionate about creating intuitive, elegant, and user-centric digital experiences. You will play a key role in shaping how users interact with our products by translating complex challenges into meaningful, user-friendly designs. If you thrive in cross-functional teams and are driven by data-informed decisions and creative problem-solving, we d love to hear from you. Key Responsibilities Collaborate with cross-functional teams including Product Managers, Engineers, and fellow Designers to turn ideas into delightful product experiences. Translate insights from user research and data analysis into design solutions that address both customer needs and business goals. Create and iterate on wireframes, prototypes, and high-fidelity visual designs that follow brand and usability standards. Present and communicate your design ideas and rationale to internal teams and senior stakeholders. Analyze market trends, user feedback, and usage data to identify product improvement opportunities. Refine and evolve existing product designs based on changing customer needs and feedback. Work closely with engineers to ensure seamless hand-off and effective implementation of your designs. Stay current with design trends, tools, and technologies, and recommend new solutions to enhance our product design process. Requirements 2 5 years of hands-on experience in Product Design, with a strong portfolio that demonstrates expertise across all stages of the design process. Proficient in design tools such as Figma, Sketch, Adobe XD, InVision, or similar. Ability to create pixel-perfect mockups and interactive prototypes. Strong understanding of UX/UI principles, interaction design, and visual hierarchy. Experience conducting or contributing to user research, usability testing, and A/B testing. Able to translate complex product requirements into intuitive and accessible interfaces. A keen eye for detail and a strong aesthetic sense. Excellent communication and presentation skills. Strong collaboration skills with a willingness to receive feedback and iterate quickly. Ability to work in a fast-paced, agile environment and manage multiple projects simultaneously. Familiarity with front-end development principles is a plus. Nice to Have Background in copywriting or ability to craft effective microcopy. Exposure to working with design systems and component libraries. Experience designing for both web and mobile platforms. Knowledge of accessibility standards and inclusive design practices. You'll be part of a passionate team focused on creating impactful user experiences. You'll have the freedom to innovate, challenge the status quo, and influence the future of our product design direction.
Director Customer Services
Accops Systems
Position Title: Director Customer Services Location: Pune Experience: 12+ years Education: Bachelor's Degree / MBA (Preferably in IT or Business Strategy) Company: Accops Systems Pvt. Ltd. Accops empowers organizations with secure and seamless remote access, workspace virtualization, and Zero Trust-based IT infrastructure solutions. Role Overview: Accops is looking for a dynamic and strategic Director Customer Services to lead enterprise customer success initiatives. This role is pivotal in driving customer satisfaction, retention, and long-term value realization by aligning Accops' solutions with strategic customer goals. The ideal candidate will have deep experience in customer success, IT infrastructure, cybersecurity, or virtualization technologies, with a proven ability to engage C-level stakeholders and deliver measurable business outcomes. Key Responsibilities: Act as a strategic advisor to enterprise customers, identifying and aligning business use cases with Accops solutions across verticals like BFSI, Government, Healthcare, Manufacturing, and more Drive post-sales value delivery by tracking business KPIs and proactively engaging with customers to ensure alignment with success metrics Lead and deliver data-driven QBRs (Quarterly Business Reviews) to highlight ROI, ensure solution adoption, and identify upsell/cross-sell opportunities Guide customers through technical enablement, architecture discussions, roadmap alignment, and value realization Collaborate cross-functionally with Product, Sales, Professional Services, and Engineering teams to ensure customer needs and feedback influence product direction Own strategic customer portfolios, acting as the single point of contact for senior stakeholders Develop and deliver business cases, solution roadmaps, and tailored customer success plans Champion customer advocacy by identifying opportunities for case studies, testimonials, and speaking engagements Maintain accurate records of customer interactions, engagement milestones, feedback, and business impact Technical Skills & Requirements: 12+ years of experience in Customer Success, Strategic Account Management, or Solution Consulting in the tech domain Demonstrated success in aligning complex IT solutions with tangible business outcomes Strong presence and credibility to engage and influence C-level executives Deep understanding of digital transformation trends, enterprise IT challenges, and industry-specific requirements Strong grasp of technologies in VDI, Cybersecurity, Zero Trust Security, or IT Infrastructure Analytical mindset with the ability to interpret usage data and transform insights into strategic actions Preferred Qualifications: Background in technologies such as Accops, Citrix, VMware, Omnissa, or other Secure Access/VDI solutions Experience managing large enterprise accounts or strategic portfolios as an individual contributor MBA or equivalent experience in business strategy or IT management is a plus Soft Skills & Behavioral Competencies: Excellent verbal and written communication skills Strong solution design and articulation abilities Proactive and self-driven with a customer-first approach Accountable, with a high level of ownership and responsibility Analytical and logically sound with strong problem-solving skills Flexible, multi-tasker, and quick learner in a dynamic environment Team player with collaborative leadership qualities Qualification : Bachelor's Degree / MBA (Preferably in IT or Business Strategy)
E-commerce Marketing Executive
Biofuelcircle
E-Commerce Marketing Executive Location: Pune, Maharashtra Function: Marketing Experience: 2 3 Years Education: Graduate or Postgraduate in Marketing Management / Communication Job Summary: We are seeking an enthusiastic and results-driven E-Commerce Marketing Executive to support our B2B e-commerce platform. The role involves executing marketing strategies to generate leads, engage and retain subscribers, and enhance the platform s visibility and impact. You ll work closely with cross-functional teams to drive customer acquisition, enable online sales, and improve user engagement through targeted campaigns, events, and content marketing. Key Purpose of the Role: To implement and manage marketing initiatives that drive new lead generation, nurture existing users, and increase engagement and retention on the BiofuelCircle B2B e-commerce platform. Key Responsibilities: Campaign Management Create awareness through blogs, articles, and participation in industry events and conferences Run targeted digital campaigns (industry-wise and region-wise) to acquire new customers Nurture leads via email sequences, newsletters, webinars, and video content Develop compelling case studies, customer testimonials, and value demonstration assets Online Sales Enablement Communicate platform value propositions through marketing collaterals and training tools Facilitate and promote educational webinars Deploy digital content to guide customers through the sales funnel from awareness to conversion Work with Sales, Inside Sales, and Customer Success teams to deliver integrated campaigns Subscriber Engagement & Retention Launch subscriber engagement initiatives, promotions, and product-specific campaigns Reactivate inactive users through targeted marketing touchpoints Customer Events & Trade Shows Expand regional presence by participating in local exhibitions, industry events, and roadshows Customer Insights & Feedback Conduct customer feedback surveys and interviews to extract actionable insights Use customer data to improve marketing content and engagement strategies Ideal Candidate Profile: Educational Background: Graduate/Postgraduate in Marketing, Communication, or a related field Professional Experience: Experience in B2B SaaS, e-commerce, or industrial marketing Proven track record in online lead generation, email marketing, webinars, and content marketing Technical Competency: Proficiency in MS Office Experience with email and WhatsApp marketing tools Knowledge of Canva or other graphic design platforms Strong content writing skills are a plus Presentation & Communication Skills: Excellent written and verbal communication Ability to clearly communicate marketing messages to both internal and external audiences Soft Skills: Confident, analytical, and assertive Strong team player with a collaborative approach Opportunity: Join a fast-growing company in India s bio-energy sector and work alongside a passionate and high-performing team. This role offers meaningful exposure to digital marketing in a high-impact, sustainability-driven business environment. Supervision & Collaboration: Reports to: E-Commerce Marketing Lead Collaborates with: Sales, Inside Sales, Customer Success, and Product teams Qualification : Graduate or Postgraduate in Marketing Management / Communication
Manager Market Research
Biofuelcircle
Manager Market Research Location: Pune, Maharashtra Function: Marketing Experience: 7 8 Years Education: MBA (preferred with Engineering background) or Degree in Economics / Statistics Job Summary: We are seeking a strategic and data-driven Manager Market Research to lead research initiatives that inform BiofuelCircle s growth in the bioenergy sector. This role will focus on identifying new geographic and product opportunities, assessing industrial demand and rural supply, and generating actionable insights to support decision-making across functions. Key Purpose of the Role: To build and lead a market research function that supports geographic expansion, product diversification, and strategic decision-making through in-depth data analysis, customer insight, and competitor benchmarking. Key Responsibilities: Market Research Industrial Demand & Rural Supply Conduct primary (qualitative) and secondary (quantitative) research on biomass availability and biofuel demand Maintain district- and taluka-level datasets across Indian states for all operational and target regions Research crop production, harvesting practices, residue availability, and alternate applications Analyze industrial clusters using biomass/coal and identify platform adoption enablers and barriers Market Intelligence & Analysis Identify new demand and supply markets or clusters Perform gap analyses against existing operations Conduct on-ground validations based on crop seasons and geographies Customer Insights & New Product Development Run exploratory studies to support new product development and product-market fit assessments Design and implement surveys, dipsticks, and focus groups to gather customer insights Competitor & Market Landscape Analysis Monitor competitors offerings and go-to-market strategies Track emerging trends across the bioenergy and cleantech sectors External Agency Management Draft research briefs in coordination with product and business teams Select appropriate methodologies and manage external research vendors Ensure research deliverables are on-time, cost-efficient, and actionable Team Building & Leadership Build and lead an in-house research team Drive research process governance and ensure alignment with strategic business needs Policy Framework & Strategic Support Contribute to state-wise policy analysis for new products and geography expansion Support business planning for growth and diversification initiatives Ideal Candidate Profile: Industry Background: Experience in Energy, Cleantech, E-Commerce, or B2B Industrial sectors is preferred Deep understanding of the Indian market landscape Technical Competencies: Strong analytical and conceptual thinking Skilled in transforming complex data into strategic insights Capable of connecting insights across cross-functional teams Project governance and stakeholder alignment skills Communication & Interpersonal Skills: Excellent verbal and written communication Able to engage with a broad spectrum of stakeholders from rural micro-businesses to multinational corporations Soft Skills: Confident, assertive, and proactive Analytical mindset with the ability to lead and mentor a team Opportunity: Join a pioneering company in the bio-energy sector, driving sustainable transformation across India. This role offers a unique opportunity to work on high-impact projects while collaborating with a mission-driven and innovative team. Supervision & Collaboration: Reports to: Head of Marketing Works closely with: Product, Operations, Sales, Policy, and Strategic Planning teams Qualification : MBA (preferred with Engineering background) or Degree in Economics / Statistics
Branch Operations Executive
Tata Aia Life Insurance
Branch Operations Executive Location: Pune Experience: 2-3 Years Openings: 2 About the Role: As a Branch Operations Executive, you will be a vital support for our pan-India branch network, reporting directly to a Senior Manager. This individual contributor role focuses on providing essential Management Information System (MIS) support, driving performance metrics, and ensuring seamless communication between branches and various Head Office stakeholders. Your meticulous attention to detail and ability to transform data into actionable insights will be key to success. What You'll Do: Daily Performance Tracking: Provide branches with crucial daily MIS updates to drive Issuance and S2S (Service-to-Sales) performance. Opportunity Analysis: Support branches by analyzing walk-in and outcall data to identify and capitalize on new business opportunities. Coordination & Collaboration: Act as a central point of contact, coordinating regularly with Area Operations Heads (AOH) and Territorial Operations Heads (TOH), as well as other Head Office departments (Ops, HR, IT, etc.) for various MIS, reports, and other requirements. Feedback & Reporting: Collating issuance-related feedback from stakeholders and preparing comprehensive monthly dashboards and presentations for senior management reviews. Key Performance Support: Track and share daily BOD (Beginning of Day) pending details related to issuance with all relevant stakeholders. Provide End of Day (EOD) updates on New Business (NB) pending cases. Assist branches with surrender retention efforts in coordination with the Head Office BCT team. Data Management: Manage branch mapping and headcount details, sharing updates with allied departments monthly or as changes occur. System Updates: Facilitate monthly outcall data uploads to Ubona after coordinating with the HO S2S team. Ad-hoc Reporting: Fulfill any other ad-hoc MIS requirements from Senior Management. What We're Looking For: Experience: 2-3 years of experience, specifically in MIS management or a similar data-driven operational support role. Education: A Graduate degree from a recognized institution. Skills & Competencies: Strong Process Orientation: Ability to adhere to and improve operational workflows. Exceptional Attention to Detail: Meticulous in data handling and report generation. Effective Communication: Clear and concise in written and verbal interactions with various stakeholders. Customer & Consumer Engagement: An understanding of providing excellent support in a dynamic environment. Proficiency in MS Office tools, especially Excel, for data analysis and reporting. Strong Interpersonal and Relationship Building skills for effective collaboration. Qualification : A Graduate degree from a recognized institution.
Associate Renewal Sales Representative
Bmc Software
Job Title: Associate Renewal Sales Representative Location: Pune, Maharashtra, India Travel: Occasional business travel may be required About BMC At BMC, trust is more than a value it s how we do business. We re an award-winning, culturally diverse, and inclusive organization where innovation, community, and balance matter. Our teams celebrate each other s success and support one another every step of the way. We believe that empowered employees deliver empowered results and we never stop evolving. We help our customers become Autonomous Digital Enterprises by freeing up time, space, and resources to focus on what matters most. The Opportunity BMC is looking for a motivated Associate Renewal Sales Representative to join our high-performing Renewals team. In this role, you will play a key part in supporting renewal operations through quote preparation, contract analysis, and collaboration with cross-functional teams. It s a role built for someone with strong analytical and Excel skills who s eager to learn, grow, and eventually move into a full Renewal Sales position. If you're passionate about data, automation, and creating a seamless customer experience this is your launchpad. Key Responsibilities Prepare timely, accurate renewal quotes for customer contracts 90 120 days before expiration. Review contracts to validate pricing, ensure compliance with commercial/legal terms, and identify key renewal insights. Leverage Excel (pivot tables, formulas, Power Query) and data visualization to build dashboards and track trends. Use AI tools and automation platforms to streamline workflows and support SOP development. Collaborate internally on pricing, customer value messaging, and contract positioning strategies. Maintain Salesforce.com (SFDC) records to ensure pipeline accuracy and data hygiene. Conduct revenue analysis to validate billing, revenue recognition, and account alignment. Submit accurate order documentation for processing and invoicing. Build strong relationships with internal teams across Sales, Legal, Finance, Rev Rec, Order Services, and Customer Success. Track and analyze non-renewals, including reasons for churn and recovery opportunities. Contribute to bi-weekly forecast reporting and offer actionable, data-driven recommendations. Develop a solid understanding of BMC s product and service offerings to support renewal conversations. Proactively support strategic account planning by using insights to help drive customer retention. What You Bring 2+ years of experience in Sales, Renewals, Customer Success, or a similar role (preferably in SaaS/software). Advanced skills in Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, formulas, charts, Power Query). Experience in data analytics, trend analysis, and building reports or dashboards. Familiarity with AI tools or automation platforms to improve efficiency. Strong knowledge of contract structures, pricing models, and renewal processes. Experience with Salesforce.com, Zuora, or similar CRM/quote-to-cash systems (a plus). Excellent attention to detail, organization, and multitasking abilities. Effective communication skills, both written and verbal. Ability to work independently and as part of a cross-functional, global team. Willingness to support global time zones (EMEA, APJ, NA) when needed. Growth Path This role offers a clear career path into a Renewal Sales Representative position. High performers will: Take ownership of renewal quotas and customer accounts Lead customer negotiations and value-based conversations Receive mentorship from senior sales leaders Participate in enablement programs focused on strategic selling and commercial acumen A global team of 6,000+ talented professionals A culture that supports individuality, inclusion, and growth Opportunities to work with cutting-edge tools and enterprise customers A strong focus on career development and internal mobility That s okay at BMC, we value curiosity, growth, and diversity. If you re excited about this opportunity, we encourage you to apply. BMC is proud to be an equal opportunity employer.
Analyst, Operations
Zocdoc
Position: Analyst, Operations Location: Pune, Maharashtra, India Our Mission: Healthcare should work for patients but it often doesn t. Zocdoc empowers patients by providing a leading healthcare marketplace where millions can easily find and book care across specialties and insurance plans nationwide. We aim to transform healthcare into a competitive, consumer-friendly industry that raises quality and lowers costs. Your Impact: As an Analyst, Operations, you ll partner with Provider Set Up teams to turn operational activities into actionable insights. Through data analysis, metrics tracking, and visualization, you ll optimize workflows, projects, and overall team performance helping Zocdoc run smoothly and efficiently. You ll Enjoy This Role If You Are: Detail-oriented and results-driven, with a knack for extracting meaningful insights from diverse data sources. Comfortable working independently and collaboratively in a fast-paced, dynamic environment. Interested in leveraging emerging technologies like machine learning and AI to innovate. Technically proficient in data extraction, analysis, and visualization. A strong communicator and multitasker who quickly adapts to new challenges. Day-to-Day Responsibilities: Collaborate across teams to develop/refine performance metrics aligned with business goals. Manage projects end-to-end: data analysis, visualization, testing, deployment, and documentation. Standardize data interpretation and management practices to ensure consistency and integrity. Identify and streamline inefficient workflows using dashboards and consolidated data sources. Design and build custom queries and dashboards to support business decisions. Train and support end-users in understanding and leveraging new reports and dashboards. What Success Looks Like: Bachelor s degree with at least 60% in 10th/12th/graduation from a top-tier institution. 4+ years experience in data management, analysis, visualization, metrics tracking, and modeling. Advanced proficiency in SQL. Experience with Looker/LookML and Salesforce reporting (preferred). Python skills are a plus. Strong independent problem-solving skills. Excellent verbal and written communication. Benefits: Join a smart, supportive, and mission-driven team. Competitive compensation and medical insurance. Perks like catered lunch, Ping Pong, daycare facilities, wellness programs, and more. Cellphone and Wi-Fi reimbursements. Competitive parental leave and sabbatical (after 5 years). Annual sponsored health check-ups. Certified Great Place to Work (2024-2025). About Zocdoc: Zocdoc is the nation s leading digital health marketplace, helping millions find, compare, and book healthcare effortlessly. Founded in 2007, we are driven by our mission to empower patients and guided by our core values. We prioritize diversity, equity, and inclusion, fostering a collaborative, welcoming workplace. Qualification : Bachelors degree with at least 60% in 10th/12th/graduation from a top-tier institution.
Provider Data Operations Senior Associate
Zocdoc
Position: Provider Data Operations Senior Associate Location: Pune, Maharashtra, India Our Mission: Healthcare should work for patients, but often it doesn t. Zocdoc empowers patients by offering the leading healthcare marketplace to easily find and book care across specialties and insurance plans nationwide. Our goal is to make healthcare consumer-friendly, driving quality up and prices down. Your Impact: As a Senior Provider Data Operations Associate, you will be the guardian of Zocdoc s data ecosystem managing, structuring, and analyzing large volumes of data to ensure accuracy and integrity. You'll transform raw data into strategic insights that drive decision-making and continuous improvement. By leveraging AI tools, JavaScript, and SQL, you ll optimize workflows and scale operational processes across product and operations teams. Day-to-Day Responsibilities: Use AI prompts to improve workflow efficiency. Develop and maintain automation scripts using Google Apps Script and JavaScript. Troubleshoot and optimize scripts to enhance functionality and scalability. Extract, manipulate, audit, and analyze data using SQL. Generate actionable insights from various dashboards. Support product decisions with data-backed research and cross-functional collaboration. What Makes You Successful: Bachelor s degree with good academic standing (minimum 60% in 10th/12th/graduation). 3-4+ years of relevant work experience. Proven experience using AI tools for automation. Advanced skills in Microsoft Excel and Google Sheets, including Google Apps Script. Working knowledge of JavaScript and comfort with web-based tools. Understanding of Python and expertise in SQL is a plus. Strong communication skills to translate technical and non-technical information. Ability to manage multiple tasks in a fast-paced environment with a strong sense of accountability. Experience in US healthcare or healthcare technology is a bonus. Benefits: Work with a smart, supportive, and collaborative team. Competitive salary and medical insurance. Perks such as catered lunches, Ping Pong, daycare facilities, and wellness programs. Cellphone and Wi-Fi reimbursements. Competitive parental leave and sabbatical after 5 years. Annual sponsored health check-ups. Certified Great Place to Work (2024-2025). About Zocdoc: Zocdoc is the leading digital health marketplace in the US, connecting millions of patients with nearby, in-network healthcare providers. Founded in 2007, Zocdoc s mission is to empower patients with choice and transparency. We value diversity, collaboration, and innovation, striving to build a better healthcare experience for all. Qualification : Bachelors degree with good academic standing (minimum 60% in 10th/12th/graduation).
Senior Hr Business Partner
Zocdoc
Position: Senior HR Business Partner Location: Pune, Maharashtra, India Shift: 6 PM IST to 3 AM IST (to support EST hours) Our Mission: Healthcare should work better for patients. Zocdoc s mission is to empower patients with a leading healthcare marketplace that makes booking care easy and transparent across specialties and insurance plans nationwide. Your Impact on Our Mission: As a Senior HR Business Partner, you will be essential in fostering a caring, smart, and simple employee experience that drives business success. You ll collaborate closely with People teams in India and the US, coaching managers, leaders, and employees, while helping transform and scale Zocdoc s HRBP function. Your work will directly improve employee satisfaction, retention, and career development empowering the entire company to power better healthcare for patients. What You ll Do Daily: Collaborate with managers and People Operations on sensitive matters like performance management, investigations, terminations, and exit interviews. Build trusted relationships with employees, managers, and leadership through coaching and mentoring. Provide guidance on employee relations, HR policies, and Zocdoc best practices. Partner on performance reviews, talent assessments, compensation, and internal mobility processes. Execute and improve HR processes and policies to boost trust, efficiency, equity, and business outcomes. Manage legal and compliance risks proactively. Work cross-functionally with teams including DEI, Recruiting, Total Rewards, Legal, and Employee Resource Groups (ERGs). Serve as a key contact for employee questions about policy, relations, career growth, and learning. Support US teams by resolving tickets during EST hours. What Success Looks Like: 6-8 years of core HR Business Partner experience. Strong attention to detail and ownership mindset. Proven experience handling employee relations and investigations with discretion and empathy. Confident and consultative approach with diverse stakeholders. Familiarity with Excel, project management tools (e.g., Jira), and data reporting. Solid critical thinking and problem-solving skills, leveraging data for insights. Experience supporting multiple business units or verticals. Excellent communication across multiple channels. Comfortable working night shifts overlapping with EST hours. Good understanding of Indian Labour and Corporate Laws. Knowledge of Workday is a plus. Committed to fostering diversity, equity, inclusion, and belonging. Humble, respectful, and values treating everyone with dignity. Benefits: A supportive and talented team. Competitive pay and medical insurance. Perks like catered lunch, Ping Pong, daycare reimbursement. Wellness programs (Headspace), counseling via BetterLYF. Cellphone and Wi-Fi reimbursement. Parental leave, sabbatical after 5 years, and generous PTO. Annual health check-ups. About Zocdoc: Zocdoc is the leading digital health marketplace in the U.S., empowering millions of patients to find, compare, and book healthcare easily. Founded in 2007, Zocdoc fosters a diverse, inclusive, and collaborative culture driven by a mission to give power back to patients.
Staff Data / Machine Learning Engineer
Druva
Job Title: Staff Data / Machine Learning Engineer Company: Druva Location: Pune, Maharashtra, India About Druva: Druva, the autonomous data security company, delivers data protection on autopilot through a 100% SaaS, fully managed platform that secures and recovers data from all threats. The Druva Data Security Cloud guarantees data availability, confidentiality, and integrity providing customers with autonomous protection, rapid incident response, and guaranteed data recovery. Trusted by over 6,000 customers worldwide including 65 of the Fortune 500 Druva safeguards business-critical data in today s connected world. Backed by over $350M in venture capital, Druva protects more than 200 PB of data globally and offers a $10 million Data Resiliency Guarantee against cyber threats. The Role & Team: Join Druva s Business Intelligence team, where data drives key insights and fuels operational and strategic decisions. As a Staff Data/Analytics/ML Engineer, you will lead the development of data-to-insights recommendation engines and drive collaboration across teams to deliver impactful, data-driven solutions. This is a high-impact role working alongside expert engineers and product leaders, leveraging industry-leading data platforms and tools. What You ll Do: Bridge the gap between data engineering, analytics, and machine learning to unlock actionable business insights. Collaborate cross-functionally with Product, Engineering, GTM, and Customer Success teams to build data-driven solutions that enhance decision-making and business outcomes. Design, build, and maintain scalable data pipelines and infrastructure supporting analytics, machine learning, and operational workflows. Develop and optimize data models for efficient analytics and reporting across large datasets. Lead feature engineering, model training, and deployment pipelines for real-time and batch ML/AI applications. Drive architectural improvements in data governance, observability, and platform scalability. Evaluate and implement cutting-edge data tools and platforms including Reverse ETL, MLOps, and DataOps frameworks. Mentor and guide data engineers, analysts, and ML practitioners, fostering technical excellence and collaboration. Translate complex business requirements into technical deliverables, prioritizing initiatives that maximize impact. What We Are Looking For: Bachelor s or Master s degree in Computer Science, Data Science, Engineering, Statistics, or a related field. 7+ years experience spanning data engineering, analytics engineering, and machine learning with a strong technical foundation in all three areas. Expertise in modern data stacks: Snowflake, dbt, Airflow, Spark, and cloud platforms (AWS, GCP, Azure). Proficiency with BI and analytics tools such as Looker, Sigma, Tableau, Power BI, or equivalents. Strong skills in SQL, Python, and distributed data processing frameworks (Spark, Dask, etc.). Experience designing and maintaining data pipelines, ETL/ELT workflows, and data transformations for analytics and ML use cases. Familiarity with ML frameworks like TensorFlow, PyTorch, Scikit-learn, and MLOps lifecycle management. Deep knowledge of data modeling, architecture, and governance best practices. Proven problem-solver who thrives in ambiguity and designs robust data solutions. Experience working in Agile environments with strong prioritization and collaboration skills. Excellent communication skills, capable of simplifying complex technical topics for non-technical stakeholders. Bonus Points For: Experience with Generative AI, LLMs, and integrating AI into business workflows. Knowledge of streaming architectures (Kafka, Kinesis, Pub/Sub) and real-time analytics. Familiarity with Data Contracts, Data Quality frameworks, or Data Mesh architectures. Experience with Reverse ETL tools such as Salesforce, Census, Hightouch, or Segment for operational analytics. If you re passionate about driving data innovation at scale and want to work in a dynamic environment protecting the world s critical data, Druva invites you to join our team! Qualification : Bachelors or Masters degree in Computer Science, Data Science, Engineering, Statistics, or a related field.
Data Engineer Ii
Cencora
Transform Healthcare with Data: Join Cencora as a Data Engineer II At Cencora, our team members are at the heart of everything we do. We are on a mission to create healthier futures, and every individual here plays a crucial role in fulfilling that purpose. We believe in making a difference at the intersection of healthcare, technology, and innovation. If you're ready to shape the future of health and help improve lives globally, Cencora is the place for you. We are looking for a Data Engineer II to join our dynamic team. This role is pivotal in delivering accurate and reliable data to support our Legal and Compliance departments, with a direct impact on driving data-driven decisions that improve operational efficiencies and support strategic business goals. What You ll Do: As a Data Engineer II, you will be responsible for transforming raw data into actionable insights and building solutions that enhance business operations. Your role will span across multiple platforms, using SQL, SAP BusinessObjects, and a variety of other tools, to ensure that our data remains accurate, accessible, and consistent. Enhance Analytics Solutions: Lead the design and implementation of enhancements to business analytics solutions that align with evolving business needs. You ll turn complex business challenges into accessible data access requirements. Data Mining & Analysis: Perform data mining on vast datasets to uncover growth opportunities in sales, margin, and market share. Analyze pricing activities, including discounts, allowances, programs, and contract pricing, to drive profitability. Data Quality Assurance: Validate, cleanse, and aggregate data, ensuring its accuracy and integrity. You ll identify and resolve data inaccuracies, improving the overall quality of enterprise data. Collaboration & Problem-Solving: Work cross-functionally with teams like Inside Sales, Finance, and Sourcing to develop performance forecasts, projections, and plans based on data assumptions and variables. Automated Solutions: Identify opportunities for automated solutions to enhance data quality and efficiency across the enterprise. Report Development: Collaborate with internal stakeholders to define reporting deliverables, ensuring that data is appropriately named, structured, and ready for decision-making. Data Integrity & Monitoring: Monitor and update data changes on a mass scale using tools, ensuring the highest level of data integrity is maintained. What You Bring to the Table: Experience: You have 4+ years of direct experience in healthcare data analytics or data engineering. You know your way around large datasets and understand how to unlock insights that drive business decisions. Technical Expertise: Proficient in SAP and BusinessObjects, with an extensive background in Business Intelligence and SQL. Strong understanding of the wholesale distribution process, including purchases, sales, payments, and supplier rebates. Knowledge of pharmaceutical wholesale processes and chargebacks to wholesalers is a plus. Familiar with data visualization tools like Power BI or Tableau. Analytical Mindset: You re a critical thinker with an eye for detail, always ready to dive into data to uncover trends, identify issues, and solve problems. Mentorship: You bring leadership experience, with a knack for mentoring and guiding team members. Communication Skills: Your ability to communicate complex data insights to non-technical stakeholders is top-notch. You can explain trends and patterns with clarity and confidence. Bonus Points: Familiarity with Microsoft Power BI, Tableau, or other data visualization tools. Experience with Big Data analysis tools and techniques. Background in data governance and data management. What You ll Get from Us: Meaningful Work: At Cencora, your work directly impacts the future of healthcare. Your expertise in data will help us make strategic, data-driven decisions that improve lives globally. Growth Opportunities: We invest in our team members' growth through mentorship, professional development, and the chance to shape the future of healthcare technology. Collaborative Environment: Work alongside innovative professionals in a culture that values diverse perspectives and fosters collaboration. Comprehensive Benefits: We offer a range of benefits designed to support you in every aspect of life health, wellness, work-life balance, and more. Join Cencora Today! If you re ready to leverage your data engineering expertise to drive meaningful change, we d love to hear from you! Apply now to become part of a purpose-driven company at the forefront of innovation in the healthcare sector. Cencora is committed to building a healthier future, and we want you on this journey with us.
Software Infrastructure Developer
Msci
Your Team s Responsibilities As part of our dynamic Development team, you will work closely with your teammates following an agile Scrum methodology. You ll have the opportunity to work independently on assigned tasks, while also being encouraged to seek support and guidance whenever needed to learn, grow, and enhance your skills. You will actively participate in code reviews using Azure DevOps Pull Requests and contribute to the team s collaborative development process. Daily stand-up meetings will keep you aligned with the team s goals and progress. Key Responsibilities In this role, you will: Work with Apache Ignite for data processing and caching. Contribute to Kubernetes (K8s) capacity management insights and optimize system performance. Conduct Kubernetes performance analysis and identify areas for improvement. Handle DevOps-related development requests, supporting continuous delivery and operational efficiency. Maintain and enhance existing legacy codebases, primarily in Java, that form the core of our BlueBox service-oriented architecture. Skills and Experience That Set You Apart Minimum 5+ years of experience in software development. Strong desire to learn new technologies, tools, and techniques for development and system maintenance. Excellent communication skills to collaborate effectively within the team. Ability to work independently on development tasks, while also contributing to team efforts. Hands-on programming experience, ideally in Java and/or Python, but experience in other modern languages is also valuable. Experience with Kubernetes and containerization tools like Docker is beneficial; willingness to learn is essential if you re not already experienced. About MSCI At MSCI, we are driven by our purpose to power better investment decisions. With over 50 years of experience in research, data, and technology, we empower our clients to understand and manage risks and opportunities, helping them make confident, data-driven decisions. We deliver industry-leading solutions that provide transparency and insight across the investment process. Transparent compensation structure with comprehensive employee benefits, tailored to your location, supporting your financial, physical, and mental well-being. Flexible work arrangements, modern technology tools, and collaborative office spaces. A high-performance, innovation-driven culture where experimentation is encouraged, and accountability is valued. A global network of talented colleagues who inspire, collaborate, and share expertise to drive innovation and deliver value to clients. A structured Global Orientation Program to kickstart your journey, followed by access to Learning@MSCI, LinkedIn Learning Pro, and other tailored learning opportunities for continuous professional growth. Diverse career paths that support professional growth through new challenges, internal mobility, and expanded roles. A strong focus on diversity, equity, and inclusion through our Employee Resource Groups, including All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women s Leadership Forum. At MSCI, we are passionate about what we do and inspired by the impact we make. You ll join a team of creative, curious, and entrepreneurial pioneers, where you ll have the freedom to push boundaries, challenge yourself, and exceed expectations for yourself, for our clients, and for the investment industry as a whole.
Utility Auditor
Entrata India
Join the Entrata Revolution: Your Next Big Opportunity Awaits! Position: Utility Auditor Location: Pune, India / Remote Who We Are: Entrata is more than just a tech company we re a movement. Our team of over 2200 passionate individuals spans continents and offices across Utah, Texas, India, Israel, and the Netherlands. We blend the innovative spirit of a startup with the stability of a seasoned company, ensuring transparency and open communication with a dash of fun. We believe that refining the living experience starts with us, and we re committed to crafting a better world, one property at a time. What You ll Do: As a Utility Auditor, you'll be the sharp-eyed guardian of accuracy, diving into utility billing with the kind of meticulous attention to detail that ensures no anomaly goes unchecked. This isn t just about auditing; it s about solving puzzles, improving processes, and making sure our utility systems are as efficient as possible. Master the Numbers: Apply your accounting expertise to dissect utility consumption data and billing statements, ensuring every digit adds up correctly. Think Like a Detective: Use your critical thinking skills to hunt down discrepancies, solve complex billing puzzles, and ensure the system is always running smoothly. Be a Problem-Solving Pro: When billing issues arise, you re the first one on the case, resolving them quickly and efficiently, like a true problem-solving superhero. Own Your Process: Lead audits independently, driving your own initiatives, collaborating with different teams, and constantly improving our processes. Be the Bridge: Work hand-in-hand with utility providers, ensuring smooth communication, resolving discrepancies, and ensuring data accuracy. Analyze & Act: Dive deep into data analysis to uncover trends, track usage, and create reports that drive actionable insights for the business. Stay Ahead of the Curve: Stay updated on the latest utility regulations and compliance standards to ensure our operations are always in line with the law. Innovate & Share: Contribute to improving auditing processes and share your knowledge with the team, fostering a culture of learning. What You Bring to the Table: Accountability: A Bachelor s degree in Accounting, Finance, Business Administration, or something similar. Experience: 2+ years in accounts payable or auditing preferably in utility or property management but if you ve got the right mindset, we re excited to hear from you! Tech Savvy: You re a Microsoft Excel whiz and have experience with data analysis tools. Communication Skills: Fluent in English (both written and verbal) you ll be talking to internal teams and external vendors, and your communication needs to be spot-on. Critical Thinker: You ve got the ability to spot discrepancies from miles away and use your problem-solving skills to fix them. Independence: You re a self-starter who thrives with minimal supervision but knows when to reach out for collaboration. Bonus Points For: Property Management Experience: Familiarity with industry-specific utility practices. Billing Software Expertise: Experience with utility billing software to streamline data management. SQL Knowledge: A basic understanding of SQL queries to help you gather relevant data. A Few More Things: This role involves working night shifts to align with our clients in the United States. So, if you ve got exceptional English skills and the drive to work during non-standard hours, this could be your perfect fit. At Entrata, we live by the mantra Excellent Alone, Better Together. We re committed to fostering a diverse and inclusive team, where all ideas are welcome, and every voice is heard. Whether you're in Pune, Utah, or working remotely, we create an environment that encourages growth, teamwork, and creative problem-solving. Fun Perks: From ergonomic setups for your WFH space to free food and snacks in the office. Career Growth: We believe in a Be valued, Create value approach to career development. Generous Time Off: Flexibility to care for yourself and your family when needed. Wellness Benefits: Medical plans, dental, vision, life insurance, and more. Financial Planning: RSUs, ESPP, retirement plans, and business travel insurance. At Entrata, we re building more than just great software. We re shaping the future of living experiences. Join us and be a part of this exciting journey! Qualification : Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
Utility Operations Associate
Entrata India
Join the Entrata Team: Be a Part of Transforming Property Management Position: Back Office Executive Location: Pune, India / Remote At Entrata, we re not just rewriting the book on property management we re completely reimagining it. From our humble beginnings in 2003, created by visionary college students, we ve grown into a global leader in the property tech industry. Our award-winning software suite has revolutionized everything from rent payments to leasing, maintenance, insurance, and beyond. Today, we re proud to serve property owners, managers, and residents worldwide, and we need bright minds like you to help us grow. Who We Are: We re a diverse, innovative global team of 2200+ people across Utah, Texas, India, Israel, and the Netherlands. Whether you're in an office or working remotely, at Entrata, we believe in transparent communication, boldness, and excellence. Our commitment to reshaping the property management experience drives everything we do, and we re looking for driven professionals like you to join us on this exciting journey. What You ll Do: As a Back Office Executive, you will be at the heart of our operations, ensuring that the behind-the-scenes processes run smoothly. From data entry to analysis, your attention to detail and problem-solving skills will help Entrata maintain its high standards of efficiency and excellence. Data Mastery: Review, verify, and update source materials for accuracy. You ll enter and record data, update records, and keep things running efficiently. Process Improvement: Keep an eye on best practices, continuously improving processes and communicating changes to the team. Fast-Paced Execution: Meet key performance metrics like working hours, CPA, absenteeism, and defect rate. Deliver results even in a high-pressure environment. Collaboration & Communication: Keep the team informed and engaged. Regular updates, scrums, and emails ensure smooth communication across all departments. Trend Spotting: Dive deep into data, analyze trends, and generate insights that drive actionable results. You ll use your analytical skills to make sure we re on track. Project Ownership: Manage your own tasks and projects, balancing deadlines with quality execution. What You Bring: Education & Experience: A graduate in any field, with 1-4 years of back-office or corporate experience. Bill processing experience is a bonus. Attention to Detail: You re meticulous about accuracy and data integrity no detail goes unnoticed. Technical Skills: Basic proficiency with MS Office (Excel is a must) and computer operations. Advanced Excel skills will set you apart. Problem-Solving Mindset: You love diving into challenges, identifying solutions, and making an impact. Adaptability: You re a self-starter who thrives with minimal direction and can quickly adapt to new systems and changes. Team Player: You re a professional who works well independently and as part of a team. You bring your positive attitude and energy to everything you do. Communication Skills: Strong business communication skills in English (both written and verbal) are essential to your success. Shifts: Ready to work night shifts or even 24/7 if needed. Flexibility is key! Bonus Points For: Client Services: Experience in delivering value-added services to clients and businesses. Training: Ability to evaluate training needs and help improve soft skills and process understanding within the team. Advanced Excel & Testing: Advanced Excel skills, or certification in manual/automated testing, will be a bonus! Career Growth: A Be valued, Create value approach to personal and professional development. Work-Life Balance: Enjoy generous time off to care for yourself and your family. Health & Wellness: Access to world-class medical, dental, vision insurance, and life assistance programs. Financial Planning: Benefit from RSU equity programs, ESPP, retirement plans, and more! Work Environment: An ergonomic WFH setup, snacks, and a culture built around team collaboration. Global Impact: Be part of a company shaping the future of property management with cutting-edge software that s used by clients across the globe. At Entrata, we don t just believe in innovation we believe in people. We re a team that thrives on excellence, boldness, and the belief that diversity fuels creativity. If you re ready to join an award-winning team and make your mark on the property management industry, we want to hear from you! Qualification : Graduate in any Stream.
Product Support Specialist
Verificient Technologie
Job Overview: We are looking for a Product Support Specialist to join our team. In this role, you will be responsible for interacting with users, answering queries, resolving issues, and providing comprehensive support for our products. You will troubleshoot system and network problems, ensuring a seamless experience for end users. If you are passionate about delivering exceptional customer service and have experience in product support, this is the perfect opportunity for you. Key Responsibilities: User Interaction: Respond to user queries, troubleshoot issues, and resolve problems via various communication channels (chat, telephone, email). Maintain Information: Keep product documentation, fact sheets, and relevant application information up to date. Support Product Roll-Outs: Assist in the roll-out of new product features, ensuring customers are well-supported during the process. Incident Management: Log incidents and service requests reported by users, ensuring proper documentation and prioritization. Product Troubleshooting: Diagnose and resolve software issues related to systems and networks, ensuring a smooth experience for users. Escalation Handling: Escalate unresolved issues to higher-level support while providing timely updates to users. Ticket Management: Prioritize, document, and track helpdesk tickets, responding promptly to meet service level agreements (SLAs). Market Research and Documentation: Perform market research and analysis to gather data and insights, supporting product development and documentation. Requirements: Education: A graduate in any stream; B.E, B Tech, BCA, MCA preferred. Communication Skills: Strong verbal and written communication skills in English, with the ability to handle complex or difficult situations with professionalism. Typing Skills: Swift typing speed, with grammatically accurate communication in written forms. Curiosity and Learning: A keen willingness to learn new technologies and continuously improve. Shift Work: Ability to work in 24/7 shifts, with rotational shifts occurring every 3-4 months. Experience: At least 6 months of experience in supporting clients or customers from US/UK/AUS. Technical Skills: Familiarity with Windows OS troubleshooting is essential. Knowledge of MAC OS X is an added advantage. Attention to Detail: Strong organizational and time-management skills to manage multiple tasks effectively. Stress Management: Ability to handle high-pressure situations with confidence and professionalism. Customer Handling: Experience in global customer handling and providing technical support via call center or remote channels is preferred. What You'll Learn: Engage with diverse populations and work in cross-cultural or multicultural settings. Gain expertise in the latest product technologies and operational best practices. Improve both technical and customer service skills while solving real-world issues. Gain exposure to customer interactions across various global regions. Collaborate with experienced product managers and software entrepreneurs. Shift Timing: Night Shift: 9:30 PM 5:30 AM IST Morning Shift: 5:30 AM 1:30 PM IST Afternoon Shift: 1:30 PM 9:30 PM IST Additional Information: Transport will be provided for employees located 8-12 Kms from the office. You may be required to perform manual QA tasks as part of the role. If you are driven to deliver excellent product support and have the technical expertise to resolve issues swiftly, we encourage you to apply! Qualification : A graduate in any stream; B.E, B Tech, BCA, MCA preferred.
Product Designer
Verificient Technologie
Job Overview: We are looking for a Product Designer with a passion for creating intuitive and delightful user experiences. The ideal candidate will excel across all stages of the design process, from research to execution, while always keeping the customer s needs at the forefront. You will collaborate closely with cross-functional teams, using both qualitative and quantitative data to drive design decisions. In this role, you ll be responsible for turning insights into creative, user-centered solutions that enhance our products and meet market demands. This position requires a blend of leadership, creativity, and the ability to execute a vision while staying adaptable to evolving customer needs. Key Responsibilities: Identify Product Improvement Opportunities: Continuously look for ways to enhance existing products and identify new opportunities to improve user experiences based on user feedback and market trends. Collaborative Design Process: Work closely with the design lead and other team members to define design requirements based on insights from internal teams and user research. Ensure alignment on design goals throughout the process. Analyze Market Needs & Consumer Preferences: Evaluate how new products meet market demands and customer needs, ensuring designs are aligned with strategic business goals. Stay Informed on Industry Trends: Keep up to date with current design trends, tools, and market conditions to inform and improve your design work. Revise and Modify Designs: Update and iterate on existing designs to meet changing customer preferences and feedback, ensuring products remain relevant and engaging. Collaborate with Engineers: Work closely with product engineers to suggest and implement improvements for both product designs and development processes. Present Design Concepts: Clearly communicate and present design ideas to cross-functional teams and senior leadership, advocating for design decisions and their impact on the product. Requirements: Proven Design Experience: Experience in all phases of the design process, including user research, wireframing, prototyping, visual and interaction design, usability testing, and copywriting. Pixel-Perfect Mockups: Strong ability to create detailed, high-quality mockups that align with design and brand guidelines. Customer-Focused Design: A keen eye for understanding customer needs, and the ability to translate those needs into effective design solutions. Attention to Detail: Excellent attention to detail in both design execution and the user experience, ensuring consistency and quality. Collaborative Skills: Ability to work seamlessly with cross-functional teams, including product managers, engineers, and other designers, to deliver successful design solutions. Data-Driven Design: Comfortable collecting, interpreting, and acting on both qualitative and quantitative user feedback to improve designs. Strong Portfolio: A well-rounded portfolio showcasing your work, with evidence of successful design solutions that align with client objectives and user needs. Brand Consistency: Ability to adapt to and incorporate existing brand styles, delivering visually refined concepts that stay true to the brand identity. Communication Skills: Strong communication skills to present, persuade, and collaborate effectively across teams and with leadership. Creative Problem-Solver: Ability to approach design challenges creatively and think outside the box to come up with innovative solutions. Passion for Design: A genuine passion for design and continuous improvement, always striving to deliver exceptional experiences for users. Adaptability & Learning: Proactive in recommending new tools, techniques, and approaches based on industry trends, while staying adaptable to changing design requirements. Desirable Traits: Dynamic & Creative Personality: A creative thinker who thrives in an environment that encourages new ideas and approaches to design. Organized & Analytical: Highly organized with the ability to manage multiple projects while maintaining focus on details and meeting deadlines. What We Offer: Creative Environment: Work with a collaborative team of designers and engineers to create impactful products that users love. Growth Opportunities: The chance to expand your design expertise and take on new challenges in a fast-paced and innovative environment. Impactful Work: Be a key player in shaping the future of our products, with direct influence on user experience and product success. If you re passionate about design and eager to create products that make a difference, we d love to hear from you. Apply today to join our dynamic team!
Senior Engineer - Data Analytics
Altimetrik
Job Overview Senior Engineer - Data Analytics in the Manufacturing domain with 3-7 years of experience. Lead data analytics projects focusing on aerospace reliability and warranty analysis. Develop solutions using Python and Power BI, creating insightful dashboards. Analyze warranty and aftermarket data for valuable insights. Collaborate across teams to address challenges. Streamline data processes using VBA and MS Excel. Drive reliability analysis initiatives for product performance. Communicate findings effectively and mentor junior team members. Demonstrate strong project management and leadership skills. Preferred: Experience in After-market data analysis, strong communication skills, proficiency in VB.Net. Education: Bachelor of Technology or Bachelor of Engineering in Computer Science coupled with an MBA in Business Analytics or Data Science. Preferred certifications: Microsoft Certified: Data Analyst Associate and Certified Reliability Engineer (CRE). Roles & Responsibilities Lead and oversee data analytics projects with a focus on reliability and warranty analysis in the aerospace industry. Utilize Python and Power BI to develop advanced data analytics solutions and create insightful Power BI dashboards for stakeholders. Conduct in-depth analysis of warranty data and aftermarket performance to provide valuable insights and recommendations. Collaborate with cross-functional teams to understand and address the unique challenges of the aerospace aftermarket business. Apply expertise in VBA and MS Excel to streamline data processes and enhance data visualization. Drive reliability analysis initiatives to ensure product performance and customer satisfaction. Communicate findings effectively through reports and presentations. Mentor junior team members and contribute to their professional development. Demonstrate strong leadership skills in project management and team coordination. Maintain a high level of professionalism and uphold ethical standards in data analysis and reporting. Our ideal candidate Extensive experience in Python, Power BI, Warranty Analysis, Aerospace V&V (Verification and Validation) processes, and Reliability Analysis 3-7 years of experience with advanced proficiency in Python for developing data analysis scripts and automation tools Expertise in Power BI for creating interactive visualizations and dashboards In-depth knowledge of Warranty Analysis and Reliability Analysis methodologies Ability to apply VBA and MS Excel for data manipulation and analysis Education: Bachelor of Technology (B.Tech) or Bachelor of Engineering (B.E) in Computer Science or Information Technology, coupled with a Master of Business Administration (MBA) in Business Analytics or Data Science Certification: Microsoft Certified: Data Analyst Associate and Certified Reliability Engineer (CRE) preferred Company overview Altimetrik delivers outcomes for our clients by rapidly enabling digital business & culture and infuse speed and agility into enterprise technology and connected solutions. We are practitioners of end-to-end business and technology transformation. We tap into an organization s technology, people, and assets to fuel fast, meaningful results for global enterprise customers across financial services, payments, retail, automotive, healthcare, manufacturing, and other industries. Founded in 2012 and with offices across the globe, Altimetrik makes industries, leaders and Fortune 500 companies more agile, empowered and successful.Altimetrik helps get companies get unstuck . We re a technology company that lives organizations a process and context to solve problems in unconventional ways. We re a catalyst for organization s talent and technology, helping teams push boundaries and challenge traditional approaches. We make delivery more bold, efficient, collaborative and even more enjoyable. Qualification : Bachelor of Technology (B.Tech) or Bachelor of Engineering (B.E) in Computer Science or Information Technology, coupled with a Master of Business Administration (MBA) in Business Analytics or Data Science
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