Data Scientist Level 2 Jobs in Hyderabad
358 Jobs Found
Performance Test Engineer
Zl Tech
Performance Test Engineer Full-Time | Hyderabad, India Department: Engineering Experience: 4 to 6 Years Location: On-site | Hyderabad, Telangana Work Hours: Flexibility to support US time zone Salary: Competitive, based on experience Job Summary We are hiring a skilled and analytical Performance Test Engineer to lead and execute performance testing initiatives for our enterprise-grade applications. This role is ideal for someone with hands-on experience in load testing, scalability analysis, and performance bottleneck resolution using tools like JMeter or LoadRunner. You'll collaborate with cross-functional teams to optimize system performance and ensure a seamless user experience at scale. Key Responsibilities Design and implement comprehensive performance test plans, including load, stress, and scalability testing. Identify and diagnose performance bottlenecks in backend systems, APIs, and databases. Collaborate with software developers, DevOps, and QA engineers to resolve performance issues and optimize infrastructure. Execute performance test scenarios using tools such as Apache JMeter, LoadRunner, or similar performance testing frameworks. Write and maintain performance test scripts and automation tools as required. Analyze test results, generate reports, and provide actionable insights and recommendations for system improvements. Advocate for performance engineering best practices across teams. Contribute to system architecture and capacity planning by offering data-driven insights. Stay up to date on emerging trends, tools, and methodologies in performance engineering and testing. Provide regular updates and performance metrics reports to leads and stakeholders. Required Skills & Qualifications Bachelor s degree in Computer Science, Engineering, or related discipline. 4 6 years of experience in software testing, with at least 2+ years of dedicated performance testing experience. Proficient in tools like JMeter, LoadRunner, or similar performance testing platforms. Strong scripting and debugging skills experience in Java or Python is a plus. Excellent understanding of SQL queries and database concepts for backend performance testing. Strong knowledge of SDLC and STLC, including test planning, test case creation, defect tracking, and reporting. Solid problem-solving skills with the ability to think critically and troubleshoot complex systems. Strong interpersonal and communication skills for collaboration with global teams. Ability to work during US time zones, when required. Preferred/Bonus Skills (Good to Have) Hands-on experience with Azure or other cloud platforms. Exposure to CI/CD pipelines and performance testing within DevOps workflows. Knowledge of additional scripting languages (e.g., Shell, PowerShell, Bash). Experience with monitoring tools like Grafana, New Relic, or Dynatrace. Work on high-scale enterprise platforms with real performance challenges. Collaborate with talented engineers across multiple geographies. Flexible work hours supporting US-based clients. Competitive salary and growth-oriented culture. Apply today to join us as a Performance Test Engineer in Hyderabad and help us scale our applications to the next level of performance and reliability!
Storage Admin
Zl Tech
Storage Administrator Location: Hyderabad, IN Employment Type: Full-Time About ZL Tech ZL Technologies is a nimble company with a large global footprint, providing archiving and data management software solutions to numerous Fortune 500 clients. Our award-winning products address e-discovery, compliance, records management, storage optimization, and data analytics. We combine the power of large-scale enterprise solutions with a personalized, innovative approach to information governance and employee growth. Role Overview We are seeking a skilled Storage Administrator to manage, maintain, and optimize our storage infrastructure, with a primary focus on Dell Isilon and Dell Unity systems. The ideal candidate will ensure storage systems deliver high performance, availability, and security to support business operations effectively. Key Responsibilities Storage Management: Design, deploy, and maintain Dell Isilon and Dell Unity storage arrays. Monitor system performance, capacity, and security regularly. Perform backups and data replication to safeguard data integrity and availability. Conduct routine maintenance, firmware upgrades, and system updates. Performance Optimization: Analyze storage system performance and implement tuning strategies. Manage storage tiering for optimal efficiency and cost-effectiveness. Troubleshooting & Support: Provide Level 2/3 support for storage-related incidents. Diagnose and resolve storage hardware, connectivity, and performance issues. Collaborate with IT teams for cross-functional issue resolution. Capacity Planning: Track storage utilization and forecast future capacity needs. Generate capacity planning reports to guide procurement and upgrades. Security & Compliance: Implement and enforce storage security policies and standards. Ensure compliance with relevant industry regulations and best practices. Documentation & Reporting: Maintain accurate documentation on storage configurations, procedures, and policies. Produce regular reports on storage health, performance, and incidents. Vendor Management: Interface with Dell and other vendors for technical support, maintenance, and procurement. Evaluate and recommend new storage technologies and solutions. Qualifications Education: Bachelor s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Experience: Proven experience as a Storage Administrator or similar role. Hands-on experience with SAN and NAS environments. Skills: Strong knowledge of storage technologies, including RAID, deduplication, thin provisioning. Proficiency in configuring and managing Dell storage arrays. Experience with data protection technologies such as snapshots, replication, and backup/recovery. Familiarity with storage management tools and software ecosystems. Excellent troubleshooting and problem-solving skills. Strong communication and collaboration abilities. Certifications (Preferred): Dell EMC Proven Professional or equivalent certifications. Equal Opportunity ZL Tech is an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, color, sex, age, national origin, religion, sexual orientation, gender identity or expression, veteran status, disability, or any other protected classification. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience).
Senior Delivery Manager
Kanerika Software
Job Title: Senior Delivery Manager Company: Kanerika Inc. Job Location: Hyderabad, India Reports to: Co-founder; Head of Delivery About Kanerika Kanerika Inc. is a premier global software products and services firm specializing in innovative solutions for data-driven enterprises. Co-founded by Wharton Business School Alumni, we empower businesses to achieve their digital transformation goals and maximize business impact through effective data utilization. We leverage cutting-edge technologies and industry best practices to deliver custom solutions that optimize operations, enhance customer experiences, and drive growth. Awards and Recognitions: Best Place to Work 2022 by Great Place to Work Top 10 Most Recommended RPA Start-Ups in 2022 by RPA Today Frost & Sullivan India 2021 Technology Innovation Award for its Compass composable solution architecture Recognized for commitment to customer privacy and data security, with ISO 27701, SOC2, and GDPR compliances. Working for Us: Kanerika is rated 4.5/5 on Glassdoor for many good reasons. We truly value our employees' growth, well-being, and diversity. We offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. Our inclusive hiring practices, mandatory training on creating a safe work environment, flexible working hours, and generous parental leave prioritize employee well-being and success. Our commitment to professional development is evident through mentorship programs, job training initiatives, and support for professional certifications. Company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. Role Kanerika is seeking a highly skilled and motivated Senior Delivery Manager to join our dynamic team. Reporting directly to the Co-founder & Head of Delivery, you will be responsible for project deliveries across multiple domains and customers. You will provide hands-on expertise in the full software development lifecycle, from concept and design to testing, using agile methodology. Ideal candidates are proactive, have successfully managed customers and software deliveries, are go-getters, and are motivated to add value to job accomplishments. Locations: Austin (USA), Singapore, Gurugram (India), Ahmedabad (India), and Hyderabad (India). We are looking for you! As an ideal candidate for the Senior Delivery Manager position, you are a team player with a get-it-done attitude. Your intellectual curiosity and customer focus drive you to continuously seek new ways to add value. You thrive under pressure, maintain a positive attitude, and are willing to make choices that support your growth. You possess excellent communication skills, both written and verbal, and have a proven ability to create visually compelling designs that effectively communicate our core values and build high-performing, scalable, enterprise-grade applications & teams. Your creativity and proactive nature enable you to think differently, find innovative solutions, deliver high-quality results, and ensure customer referenceability. You have a strong sense of self-motivation and take ownership of your responsibilities, preferring to work independently with minimal supervision. You are process-oriented, have a methodical approach, and demonstrate a quality-first approach. You have successfully led mid to large-size teams and accounts. You consistently use constructive feedback mechanisms to improve team productivity, accountability, and performance. Your track record showcases your results-driven approach, consistently delivering success with published customer case studies. Overall, you possess a unique combination of skills, qualities, and experiences that make you an ideal fit to lead our delivery team(s). You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. You should be driving a team using data, data & data. This includes managing the number of teams, agile stories and their statuses, handling escalations/mitigations, planning ahead, identifying hiring needs (working with recruitment teams), enabling sales (with pre-sales teams), monitoring solutioning/delivery statuses (with dev managers/leads), and researching technologies/solutions (with architects). What you will do Manage project teams working on multiple technologies across data integration, automation, and analytics. Be the technology champion for customers and the single point of contact for delivery and accounts. Provide significant contribution to developing Technology Center of Excellence (COE) and best practices. Leverage business acumen and subject matter expertise. Work across the organization and maintain/build strong working relationships. Prioritize and plan complex tasks, delivering with consistent updates without follow-ups. Participate in management meetings and present high-level achievements, challenges, and roadmaps. Articulate well for growth and mitigate customer escalations. Work with project teams to implement best development practices and pay attention to details on design, technologies, and pitfalls. Ensure quality and transparency are built at every level. Mentor, direct, and coach your direct reports to be better leaders and successful technologists. Implement organizational policies consistently across your teams and identify star performers. Proactively communicate for every aspect of your influence (i.e., Projects, employees, customers, opportunities, performers, etc.). Collaborate with and contribute to other functions for the success of the company. Implement and improvise processes that are data and goal driven. Requirements Wh...
Sr. Java Developer
Kanerika Software
Job Title: Senior Java Developer Company: Kanerika Inc. Job Location: Hyderabad, Ahmedabad, Indore, India. Relocation assistance will be provided for compelling candidates. Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data. We leverage cutting-edge technologies and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth. Awards and Recognitions Best Place to Work 2022 by Great Place to Work Top 10 Most Recommended RPA Start-Ups in 2022 by RPA Today NASSCOM Emerge 50 Award in 2014 Frost & Sullivan India 2021 Technology Innovation Award for its Kompass composable solution architecture Kanerika has also been recognized for its commitment to customer privacy and data security, having achieved ISO 27701, SOC2, and GDPR compliances. Working for us Kanerika is rated 4.5/5 on Glass-door, for many good reasons. We truly value our employees' growth, well-being, and diversity, and people s experiences bear this out. At Kanerika, we offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. From our inclusive hiring practices and mandatory training on creating a safe work environment to our flexible working hours and generous parental leave, we prioritize the well-being and success of our employees. Our commitment to professional development is evident through our mentorship programs, job training initiatives, and support for professional certifications. Additionally, our company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us at Kanerika and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. See the benefits section below for the perks you ll get while working for Kanerika. Role As a Senior Java Developer, you will utilize your extensive Java programming skills and expertise to design and develop robust and scalable applications. You will collaborate with cross-functional teams, provide technical leadership, and contribute to the entire software development life cycle. With your deep understanding of Java technologies and frameworks, you will ensure the delivery of high-quality solutions that meet the project requirements and adhere to coding standards. Locations We are located in Austin (USA), Singapore, and Hyderabad (India). We are looking for you! As a Java/J2EE Developer, we are looking for a team player who possesses a can-do attitude and thrives on delivering results. Your inquisitive nature and dedication to customer satisfaction drive you to consistently seek innovative ways to enhance your job performance. You excel in dynamic environments, maintain a positive outlook, and understand that professional growth is an ongoing journey where making the right choices is crucial. In this role, you will be primarily responsible for designing and developing RESTful Web Services. Your expertise in working with databases such as Oracle, PostgreSQL, MySQL, or SQL Server will enable you to handle data-related tasks effectively. Leveraging your strong knowledge of the Spring Framework, you will craft web applications and microservices utilizing Spring Boot. Proficiency with application server technologies like Tomcat and experience with continuous integration tools such as Jenkins will be valuable assets. As a dedicated follower of SDLC principles, you prioritize quality and adhere to standards-based development practices. Excellent English communication skills, both written and verbal, will facilitate effective collaboration with your team. Requirements What you ll do Following are high level responsibilities that you will play but not limited to: Discuss new features and collaborate with the development and UX team, commercial product manager and product owner to get functionalities specified and implemented. Agree the technical implementation with involved component owners and estimate its work effort. Write great code and do code reviews for other engineers. Implement, test and demonstrate new product features in an agile process. Develop complete sets of functionalities including the backend and frontend. Create new microservices, or migrate existing services, to run on a cloud infrastructure. Work on further usability, performance improvements or quality assurance, including bug fixes and test automation. Watch out for potential security issues and fix them, or better avoid them altogether. What you ll bring BTech computer science or equivalent. Java development skills with at least 5 years of experience. Knowledge of the most popular java libraries and frameworks: JPA, Spring, Kafka, etc. Have a degree in computer science, or a similar background, or you just have enough professional experience to blow right through all your challenges. Are a great communicator, analytic, goal-oriented, quality-focused, yet still agile person who likes to work with software engineers; you will interact a lot with architects, developers from other teams, component owners and system engineers. Have a clear overview of all layers in computer software development, including REST APIs and how to make and integrate them in our products. Have Java server-side development and SQL and no SQL database knowledge. Are open to pick-up innovative technologies as needed by the team. Have or want to build experience with cloud and DevOps infrastructure (like Kubernetes, Docker, Terraform, Concourse, etc.). Speak English fluently. Benefits Employee Benefits Culture Open Door Policy: Encourages open communication and accessibility to management. Open Office Floor Plan: Fosters a col...
Principal Engineer - Java
Kanerika Software
Job Title: Principal Engineer Java Location: Hyderabad, India About Kanerika Kanerika Inc. is a leading global software products and services company focused on empowering data-driven enterprises. Co-founded by Wharton alumni, we specialize in helping organizations achieve digital transformation through innovative, custom-built solutions that optimize operations, enhance customer experiences, and fuel business growth. Awards & Recognitions Best Place to Work 2022 Great Place to Work Top 10 Most Recommended RPA Startups 2022 RPA Today Technology Innovation Award 2021 Frost & Sullivan India Recognized for data security excellence with ISO 27701, SOC 2, and GDPR compliance Position Overview We are looking for a highly skilled Principal Engineer Java to join our dynamic team in Hyderabad. In this role, you will lead the design, architecture, and development of scalable enterprise applications. You ll collaborate with cross-functional teams to deliver high-quality, mission-critical software that meets business goals. What You ll Do Architect, design, and implement complex enterprise-grade applications using Java and related technologies. Build and maintain RESTful APIs using Spring Boot, Spring Framework, and Spring DI/AOP. Work with databases such as Oracle, PostgreSQL, MySQL, or SQL Server. Integrate real-time messaging systems (e.g., Apache Kafka) for scalable event-driven architecture. Develop and deploy microservices in containerized environments. Utilize cloud platforms (AWS, Azure) for scalable application hosting. Apply Agile methodologies with a strong focus on code quality, testing, and standards. Manage source control and CI/CD pipelines using GitLab, Jenkins, and other DevOps tools. Mentor junior engineers and contribute to technical leadership and decision-making. What You ll Bring Bachelor s degree in Computer Science, Engineering, or related field. 5+ years of experience in Java/J2EE development with increasing levels of responsibility. Strong hands-on experience with: Spring Boot and Microservices architecture Real-time integration using Kafka or equivalent frameworks RDBMS like Oracle, SQL Server, or PostgreSQL Working knowledge of cloud services, containers, and DevOps tooling. Excellent problem-solving skills, high EQ and IQ, and the ability to lead by example. We re more than just a workplace we re a community where innovation, diversity, and professional growth are valued. Employee Benefits Culture & Work Environment Open Door Policy & Flat Hierarchies Collaborative Open Office Layout Flexible Working Hours Biannual Performance Appraisals Employee Referral Program Health & Wellness Health & Life Insurance (GMC, Term, Disability) Wellness Initiatives and Support Family & Parental Support Generous Parental and Family Medical Leave Company-Sponsored Family Events Time-Off & Perks Generous Paid Time Off (above industry average) Paid Sick Days, Holidays & Bereavement Leave Gratuity and Provident Fund Regular Team Outings Learning & Development Access to FLEX Enterprise Learning Repository Mentorship & Career Growth Programs Professional Certification Reimbursements Strong "Promote from Within" Culture Join Us Become part of a company that is redefining enterprise solutions. At Kanerika, your ideas matter, your growth is nurtured, and your contributions create lasting impact. Qualification : Bachelors degree in Computer Science, Engineering, or related field.
Senior Data Engineer
Blend360 India
Senior Data Engineer Hyderabad (On-site, Full-time) Location: Hyderabad, Telangana Work Type: On-site, Full-time Experience: 5+ Years Industry: AI & Data Science Company: Blend About Blend: Blend is a leading AI services company focused on solving real-world problems through the fusion of artificial intelligence, data science, and human ingenuity. We believe in co-creating meaningful impact by aligning top-tier talent with cutting-edge technology. Our goal is to deliver transformative solutions that unlock value for our clients and enrich the work and lives of our people. Job Overview: We are seeking a highly skilled Senior Data Engineer with strong experience in AWS, Databricks, Python, SQL, and Apache Spark/PySpark. You will be responsible for designing, developing, and maintaining scalable data architectures and pipelines to support analytics, machine learning, and business intelligence efforts across the organization. Key Responsibilities: Design and build scalable data pipelines using AWS services (Glue, Lambda, S3, EMR) and Databricks Notebooks & Workflows. Develop and manage robust ETL/ELT workflows using Python and SQL to handle structured and semi-structured data. Implement distributed data processing using Apache Spark or PySpark. Create and maintain data lakes in AWS Databricks. Collaborate with data scientists, analysts, and cross-functional teams to provide high-quality, accessible datasets. Ensure adherence to data governance, quality, and security best practices. Monitor, troubleshoot, and optimize the performance of data systems. Conduct code reviews and enforce engineering best practices. Mentor junior engineers and support their technical growth. Required Qualifications: Bachelor's or Master s degree in Computer Science, Engineering, or related field. 5+ years of experience in Data Engineering, with 2+ years working in AWS Databricks environments. Strong programming skills in Python for data processing and workflow automation. Advanced expertise in SQL for data transformation and querying large datasets. Proficient in distributed data processing using Apache Spark/PySpark. Solid understanding of data modeling, data warehousing, and performance optimization techniques. Hands-on experience with AWS services such as Glue, S3, Lambda, and EMR. Familiarity with version control tools like Git or CodeCommit. Experience with workflow orchestration tools like Airflow or AWS Step Functions (preferred but not mandatory). Be part of a forward-thinking, AI-driven organization. Work with cutting-edge cloud technologies and data platforms. Thrive in a culture of innovation, mentorship, and continuous learning. Enjoy opportunities to grow technically and professionally while driving real-world impact. Apply Now to join Blend as a Senior Data Engineer and help build data infrastructure that powers intelligent decision-making. Qualification : Bachelor's or Masters degree in Computer Science, Engineering, or related field.
Senior Data Scientist
Microsoft
Senior Data Scientist Location: Hyderabad, Telangana, India Employment Type: Full-Time Overview Microsoft Search powers delightful and relevant experiences for enterprise users, and AI-driven Copilots have turned futuristic visions into current-day reality. We are seeking candidates who can help build the next-generation machine learning systems to drive innovation in search ranking, clustering, recommendation systems, and much more. As a Senior Data Scientist in the team, you will work independently on complex problems, define success metrics, and contribute to design and review processes for machine learning/data pipelines across the team. If you're ready to tackle challenging data science problems and help shape the future of search, we want you on our team! Key Responsibilities End-to-End Ranking: Oversee the ranking of search results and contribute to enhancing search relevance. Large Language Models (LLMs): Work on developing and deploying large language models to improve search experience and AI-powered copilots. AI-powered Copilot Scenarios: Drive innovations in AI systems that enhance user productivity and engagement through Copilot capabilities. Compliance & Privacy: Develop machine learning training pipelines at scale that are privacy and compliance-aware. Personalization: Customize search results and recommend relevant content based on user preferences. Qualifications Required Qualifications: Doctorate in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or a related field AND 2+ years of data science experience OR Master s Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or a related field AND 5+ years of data science experience OR Bachelor s Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 7+ years of data science experience. Experience working with both structured and unstructured data, applying statistical techniques, and reporting results. Hands-on experience with implementing and shipping production-quality machine learning models or data pipelines. 2+ years of customer-facing, project-delivery experience, professional services, and/or consulting experience. Strong programming skills in Python, R, or similar languages, and familiarity with machine learning libraries. Preferred Qualifications: Prior work or research experience in the Search domain is highly preferred. Familiarity with large-scale distributed systems, cloud platforms (such as Azure), and real-time machine learning applications. Experience with deep learning and large language models (LLMs). Familiarity with compliance and privacy in machine learning pipelines. Microsoft s mission is to empower every person and organization on the planet to achieve more. At Microsoft Search, you will be part of a team solving impactful problems for millions globally. Join us to drive cutting-edge advancements in AI and contribute to shaping the future of search and user experiences. Employee Benefits Industry-leading healthcare coverage Generous time off and family leave policies Access to educational resources and professional development Employee discounts on Microsoft products and services Opportunities for networking and global collaborations Inclusive and supportive work environment with a focus on work-life balance Microsoft is an equal opportunity employer. We are committed to creating a diverse and inclusive environment where every individual is treated with respect and can thrive. Join us to make a global impact through innovation, collaboration, and diversity.
Database Management Specialist
Iqvia
Database Management Specialist Location: Hyderabad Job Overview: The Database Management Specialist will design or modify database designs to solve processing issues, ensuring that the databases meet operational standards and performance levels. The role involves database administration, analysis, tuning, and support, contributing to the overall efficiency and reliability of the production environment. Key Responsibilities: Database Design & Modifications: Design or modify database systems to address database processing problems, taking into account computer equipment capacity, limitations, operating time, and desired outcomes. Database Analysis & Design: Perform database analysis and design tasks, ensuring the production environment operates smoothly. Participate in database consultations and design reviews to enhance system performance and reliability. Performance Monitoring & Optimization: Ensure that databases meet required performance metrics, including reliability, response time, and query execution time. Administer, monitor, tune, and support databases in the production environment to optimize performance. Backup & Recovery Strategies: Develop and implement effective backup and recovery strategies to safeguard data and ensure minimal disruption in case of system failures. Data Integrity & Security: Ensure the enforcement of referential integrity and database security. Handle tasks like denormalization, data archival schemes, and the creation of data definition languages and database objects. Qualifications: Education: Bachelor s Degree in Computer Science, a related field, or equivalent experience. Experience: Two (2) years of information technology experience. At least one (1) year of experience in database administration. Skills & Competencies: Ability to proactively identify complex database-related problems and develop effective solutions. Strong understanding of database performance tuning and optimization techniques. Knowledge of backup, recovery, and security strategies for databases. Experience in denormalization, data archival, and referential integrity enforcement. This role is ideal for a professional with hands-on experience in database administration who is looking to contribute to a high-performing team in a dynamic environment. If you have the required skills and are eager to make a significant impact, we invite you to apply for this exciting opportunity. Qualification : Bachelors Degree in Computer Science, a related field, or equivalent experience.
Data Consultant-data Governance
International Business Machines Corporation
Data Consultant - Data Governance (Ataccama) - Hyderabad Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients' business environment and achieve business results. In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your Role and Responsibilities Collaborate with stakeholders to gather requirements and design data quality, data governance, and master data management solutions using Ataccama. Responsible for design and implement data matching and deduplication strategies using Ataccama Data Matching. Responsible for developing and maintain data quality rules, data profiling, and data cleansing processes within Ataccama Data Quality Center. Required Education Bachelor's Degree Preferred Education Master's Degree Required Technical and Professional Expertise BE / B Tech in any stream, M.Sc. (Computer Science/IT) / M.C.A, with Minimum 3-5 plus years of experience. Experience in the optimization of Ataccama data management solutions. Develop and maintain data quality rules, data profiling, and data cleansing processes within Ataccama Data Quality Center. Design and implement data matching and deduplication strategies using Ataccama Data Matching. Preferred Technical and Professional Experience Utilize Ataccama Data Catalog for metadata management, data lineage tracking, and data discovery. Provide expertise in integrating Ataccama with other data management tools and platforms within the organization's ecosystem. Collaborate with stakeholders to gather requirements and design data quality, data governance, and master data management solutions using Ataccama. ABOUT BUSINESS UNIT IBM Consulting is IBM s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you ll be able to learn and develop yourself and your career, you ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. ABOUT IBM IBM s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. OTHER RELEVANT JOB DETAILS Job Title: Data Consultant-Data Governance Job ID: 16790 City / Township / Village: Hyderabad State / Province: Telangana Country: India Work arrangement: Hybrid Area of work: Consulting Employment type: Regular Position type: Entry Level Travel required: Up to 20% or 1 day a week Company: (0063) IBM India Private Limited Shift: General (daytime) Is this role a commissionable/sales incentive based position? No Qualification : BE / B Tech in any stream, M.Sc. (Computer Science/IT) / M.C.A
Associate Manager, Customer Support
Coinbase
Associate Manager, Customer Support At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. As an Associate Manager, your primary role will be to manage a team of customer support agents. You will be responsible for your team's performance as measured by key operational metrics, including contacts handled, first contact resolution rates, and quality scores. You will coach team members in a timely manner based on their performance against these metrics. Additionally, you will work closely with senior leadership to own optimization initiatives and contribute to roadmap efforts. This may include participating in interviews. You will become a subject matter expert on Coinbase's operational processes and workflows, collaborating across customer experience teams as needed. As business needs require, you may manage Customer Support Supervisors. To perform these duties successfully, you will utilize tools such as: Maestro QA, Salesforce, Slack, G-Suite, Confluence, Looker, Amazon Web Services (AWS), and proprietary technologies. Familiarity with these systems is essential for tracking agent performance, collaborating with colleagues, documenting procedures, and analyzing business data. What you ll be doing (ie. job duties): Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) Manage and support initiatives aimed at improving operations through the automate, eliminate, and optimize framework. Act as a trusted point of contact for escalations and high priority issues related to your scope. Achieve SLAs, productivity and quality metrics for your line of business/team members. Collaborate cross-functionally with Program, Quality, Training and Product teams to improve existing workflows and processes. Utilize an in-depth understanding of metrics to drive data-backed business decisions. Communicate policies and follow up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken. Provide leadership and mentorship across key areas like performance management, learning & development, and leadership skills Potentially manage Customer Support Supervisors as business needs necessitate Participate in the interview and selection process for new customer support agents What we look for in you (ie. job requirements): Customer obsessed, motivated by Coinbase s mission and crafting a seamless support experience for our global customer base. Minimum of 8 years of relevant experience in financial services, technology and/or customer support. Minimum of 5 years of people management experience in an operations environment. Ultra proactive in identifying opportunities, proposing solutions, and demonstrating a bias for action in executing solutions Excellent track record of leading deeply engaged and high performing teams and using metrics to make business decisions. Ability to work independently and as part of a team, with a high level of self-motivation, personal accountability, and natural curiosity Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines Drives urgency and adapts flexibly to evolving needs in a complex, fast-paced, and high-growth environment. Crypto is a 24/7/365 business so availability to work shifts on weekends, and outside of the "standard" work day Excellent communication skills (written and verbal), ability to simplify complex topics for broad audiences Willing to work from an office at Hyderabad, India OR Manila Philippines Nice to haves: Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. Advanced experience in project management, analytics or quality assurance. Advanced degree in business, finance, customer experience and/or blockchain. Advanced understanding of Google apps, JIRA, Salesforce Service Cloud Pay Transparency Notice:The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision). Pay Range: 3,320,000 3,320,000 INR Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights noticehere. Additionally, Coinbase participates in theE-Verify programin certain locations, as r...
Edd Analyst Ii
Coinbase
KYC EDD Analyst II At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. This role is for the KYC EDD Analyst II as part of the operations function in the Compliance team, reporting to the Team Manager Compliance operations. In this role, Compliance EDD Analyst - II will be responsible to manage the speciality case work streams. In this role, candidates will be expected to work on the high net worth individual cases and deal with executive escalations for such customers. Through the investigation into the KYC documents, candidates will be expected to safeguard the customer experience by satisfying the compliance regulatory requirements. Additionally, candidates will have certain metrics to achieve as a part of business operations. Onboarding retail customers with adherence to Coinbase s AML program, BSA/AML, KYC, and EDD policies, procedures and standards appropriate for each jurisdiction in which Coinbase operates. You will serve as the subject matter expert and escalation point within the KYC EDD team and the broader AML team and manage client onboarding and remediations. To be successful in this role, you will need to have a proven track record of subject matter expertise for an onboarding KYC program, have an enthusiastic and positive attitude, have a strong knowledge of KYC best practices, and a proven ability of taking innovative approaches to solving complex regulatory challenges. If you're ready to take on a challenge that will make a difference in the world, we want you on our team. Apply now and be a part of something truly transformative! What you ll be doing (ie. job duties): Lead and execute comprehensive EDD on High-risk customers, transactions, and high-net worth individuals, ensuring thorough risk assessment. Review, analyze, and validate KYC information to ensure it aligns with internal policies, regulatory requirements, and quality standards. Identify, assess, and escalate suspicious activities with precision, providing clear and actionable recommendations. Complete review in a timely and efficient manner, ensuring application of risk based approach helping mitigating any AML risk and at the same time ensuring a good customer experience Make recommendations on process improvements to increase efficiency and accuracy Provide mentorship and guidance to junior analysts, fostering a culture of excellence and continuous improvement. Collaborate with internal support teams across Data Analytics, Escalations teams, Financial Crime Compliance, and L&D to help launch or improve existing processes and workflow Utilize an in-depth understanding of metrics to drive data-driven recommendations Maintain awareness of regulatory updates and incorporate process and procedural changes in the due diligence review process Identify process gaps and work with stakeholders within CX and financial crime to improve the process. Provide regular insights, recommendations and feedback to Client Service Management Continuously add value through effective impact analysis, prioritization, root cause analysis and efficient execution of initiatives. Tackle routine problems, largely through precedent and referral to general guidelines What we look for in you (ie. job requirements): Years of experience: minimum 2 years of compliance experience (Enhanced Due Diligence [EDD]) Minimum Bachelor s degree or equivalent Knowledge of on-boarding checks, entity types and AML/KYC laws, guidelines (e.g. BSA, OFAC, FinCEN guidance), and rules for financial products & services Strong written/verbal communication, critical thinking, and problem-solving skills Experience working with Google Sheet, Google Doc, Excel, Word Flexible and adaptable to the evolving needs of a high-growth and fast paced organization environment Multi-tasking ability, team-oriented, and a self-starter Ability to work with limited direction from management when situations occur Intermediate to advanced level in PowerPoint/Google Slides and Excel/Google Sheets Ready to support in 24*7 environment Organized with a high level of attention to detail Work from the office 100%, no hybrid or work from home. Nice to haves: Knowledge of the cryptocurrency industry. Professional certifications (e.g. CRCM, CAMS, CIA, CISA, and CICA). Deep understanding of Google apps, JIRA, Salesforce Service Cloud.
Database Developer
Machint Solutions
Database Developer Experience: 6+ Years Job type: New Employment type: Permanent Job function: Information Technology Preferred work mode: Work from office Location: Hyderabad Key Responsibilities: Create and manage data marts, SQL Server Objects, including tables, views, stored procedures, triggers, etc., according to business requirements Architect the database for reporting efficiency, and implement best practices Optimize queries, stored procedures, and indexes to improve reporting performance Participate in design sessions with other developers in the development team Analyze data and provide recommendations for new reports/dashboards Communicate effectively with different groups, and work as a team- player Perform on- going research to explore new features, versions, and related technologies, and provide recommendations to enhance our offerings Assist with the transfer of knowledge of technical skills Competent to work at the highest level of all phases of software development Performs other duties as assigned Educational Qualifications BE, B. Tech, M. Tech in Computer Science or equivalent Skills Experience in travel domain is a plus Excellent problem solving, analytical, and troubleshooting skills Extensive knowledge of T- SQL language Thorough understanding of database schema design and concepts Very strong knowledge of Relational Database Management System (RDBMS) concepts within SQL Server 2005 or above Strong understanding of Online Analytical Processing (OLAP)/Data- Warehousing concepts Knowledge of : SQL Server Reporting Services (SSRS) is a huge plus Proficient in data validation, interpreting and displaying data Ability to work and deliver in an environment with little supervision Strong interpersonal skills and ability to communicate effectively Strong desire to explore new features and product capabilities Knowledge of CLR(C#) SQL functions is a plus Solid knowledge in performance tuning and optimization Strong knowledge of database replication and high- availability solutions Troubleshooting performance with Profiler and Execution Plans Index creation and implementation Strong communication skills Strong organizational, multi- tasking, and time- management skills Possess a strong work ethic and a high level of professionalism Qualification : BE, B. Tech, M. Tech in Computer Science or equivalent
Manager - Data Scientist
Blend360 India
Job Title: Manager - Data Science Location: Hyderabad Department: Data Science Employment Type: Full-Time, Permanent Role Overview: As a Manager - Data Science at Blend, you won t just manage you'll lead by doing. This role demands strong hands-on expertise in Machine Learning (ML), Generative AI, Python, SQL, and any cloud environment (GCP, Azure, or AWS). You will stay deeply engaged in the technical side while mentoring and growing a high-performing team. You ll be responsible for leading end-to-end AI/ML project execution, collaborating with cross-functional teams, and driving innovation within Blend's Data Science practice. If you love solving complex problems, thrive in a fast-paced environment, and can translate business challenges into cutting-edge AI solutions, we d love to have you on board! Key Responsibilities: Delivery & Project Management: Lead the development and implementation of ML models, Generative AI solutions, and predictive analytics. Perform data mining, feature engineering, and statistical analysis to extract meaningful insights. Own project roadmaps, ensure quality control, and drive timely delivery of projects. Collaborate with Data Engineering teams to deploy and operationalize ML models. Automate and optimize workflows to enhance efficiency and streamline processes. Practice Development: Contribute to the scaling of Blend s Data Science practice by building new capabilities. Design industry-specific AI/ML solutions and contribute to thought leadership in AI/ML. Evaluate emerging AI trends and tools and integrate them into Blend s ecosystem. Lead innovation initiatives, research, and internal AI development. People & Leadership: Mentor and develop a high-performance data science team. Guide team members' career development and set performance benchmarks. Collaborate with cross-functional teams to ensure seamless execution of projects. Qualifications: Experience: 8+ years in Data Science & AI, with hands-on expertise in ML, Generative AI, Python, and SQL. Strong knowledge of ML algorithms (Classification, Regression, Forecasting, NLP, LLMs, Optimization, etc.). Proven experience in end-to-end ML deployment, including working with Azure, AWS, GCP, or Databricks. Industry Expertise: Demonstrated ability to solve complex business challenges in Retail, CPG, BFSI, Healthcare, or eCommerce. In-depth understanding of statistics, probability, stochastic processes, and causal inference. Excellent communication skills with the ability to explain AI concepts to non-technical stakeholders. Experience with big data tools such as Hadoop, Hive, PySpark, and ML pipelines. Bonus: Experience with Google Analytics, Adobe Analytics, or digital marketing analytics. Education: Bachelor s/Master s degree in Computer Science, Statistics, Math, Operations Research, or a related field. What You Get in Return: Competitive Salary: Your skills and contributions are highly valued, and we ensure your salary reflects your expertise and experience. Dynamic Career Growth: Our vibrant environment offers opportunities for rapid growth, providing the right tools, mentorship, and experiences to fast-track your career. Idea Tanks: Our Idea Tanks offer a space for you to pitch, experiment, and collaborate on ideas that can shape the future. Growth Chats: Engage in casual Growth Chats to learn from the best, whether it s over lunch or a laid-back session with peers. Snack Zone: Enjoy a variety of snacks to keep your energy high and ideas flowing. Recognition & Rewards: Expect regular Hive-Fives, shoutouts, and the chance to see your ideas come to life as part of our reward program. Fuel Your Growth Journey with Certifications: We support your growth by covering the cost of certifications to level up your skills. If you're ready to lead cutting-edge AI projects and grow within a dynamic team, Blend is the place for you. Apply today to be part of an innovative and collaborative culture! Qualification : Bachelors/Masters degree inComputer Science, Statistics, Math, Operations Research, or a related field.
Java Back-end Support Engineer
Nineleaps Technology Solutions
Position: Java Back-end Support Engineer Company: Nineleaps Location: Bangalore, India Experience: 2 4 years Industry: Technology Consulting Job Type: Full-Time About Nineleaps Nineleaps is a boutique technology-consulting firm that helps funded ventures and enterprises accelerate their product development and data efforts. With over 500+ employees, we are based in Bangalore, India. Over the past 10 years, our engineers have delivered 200+ innovative solutions to complex challenges across industries such as Retail, e-Business, Advertising, Finance, Transportation, Healthcare, and Education. Job Description We are looking for a highly skilled Java Back-end Support Engineer to join our team. The ideal candidate will be responsible for providing application support, analyzing code and logs to identify and resolve issues, and improving user experience by enhancing application processes and functionality. Primary Responsibilities: Provide application support by monitoring the support queue and addressing issues as per protocol. Ensure timely responses to user queries and follow up on each issue to closure. Collaborate with project leaders to create and maintain knowledge base documents for the applications. Identify improvements in applications, processes, and business logic to reduce support tickets and enhance efficiency. Read code and analyze system logs to determine the cause of issues and understand application behavior. Perform data and log analysis to troubleshoot errors and resolve user questions. Work independently with clients and possess excellent written and verbal communication skills. Track and resolve issues in a timely manner, ensuring proper documentation and follow-ups. Provide accurate daily handovers of business-critical issues to global peers. Maintain a high level of customer service and continuous communication with users. Demonstrate a positive, team-oriented attitude and sound judgment in all job responsibilities. Desired Skills and Experience: 2 4 years of experience in application support or back-end development. Strong experience with Java and Spring Boot. Knowledge of Public APIs and RESTful APIs. Familiarity with authentication and authorization protocols. Understanding of file transfer methods. Experience with SOAP, REST, Remote Procedure Calls, and DNS. Ability to handle API call failures and error codes. Proficiency in incident management (L1/L2), including triaging and prioritizing incidents.
Aws Cloud Administrator
Technovert
AWS Cloud Admin Data Science Team We are seeking an experienced AWS Cloud Admin to join our Data Science Team. The ideal candidate will have 5 to 8 years of experience in managing AWS cloud infrastructure. The AWS Cloud Admin will be responsible for ensuring the reliability, security, and performance of our cloud environment to enable us to efficiently analyze and derive insights from large datasets. Key Responsibilities: Manage and monitor AWS services, including EC2, S3, RDS, and Redshift. Implement and maintain security best practices for AWS environments. Troubleshoot and resolve issues related to AWS infrastructure. Collaborate with data scientists and engineers to optimize AWS resources for data processing and analysis. Implement automation and scripting solutions to streamline AWS administration tasks. Stay up-to-date on AWS best practices and new features to continuously improve our cloud infrastructure. Qualifications: Experience: 4+ years of experience in cloud infrastructure management, with at least 2 years focusing on AWS services. In-depth knowledge of AWS services including EC2, S3, Lambda, RDS, SQS, SNS, IAM, CloudWatch, Redshift, and SageMaker. Strong experience in automation and configuration management tools such as Terraform, CloudFormation, or Ansible. Knowledge of cloud security best practices, including managing IAM roles and policies, encryption, and data protection in the cloud. Proficiency in Python, Bash, or other scripting languages for automation tasks. Experience with AWS CloudWatch, CloudTrail, and other monitoring tools for analyzing logs, alerts, and resource performance. Nice to Have: Experience on Azure DevOps.
Engineering Manager, Enterprise Data And Engineering, Corpeng
Google Careers
About the Job Like Google's own ambitions, the work of a Software Engineering Manager goes far beyond Search. This role combines technical leadership with team management to drive large-scale, impactful projects while enabling your team of engineers to deliver their best work. You ll not only contribute to product strategy and manage project goals but also foster the growth of talented engineers across your team. Google s engineering teams tackle challenges in information retrieval, artificial intelligence, distributed computing, large-scale system design, networking, security, and data analytics, among others. As a manager, you will lead engineering teams across multiple locations and drive high-impact solutions for complex challenges. Our Enterprise Data & Engineering (EDE) team is focused on unlocking the value of enterprise data, making it accessible, reliable, secure, and actionable for Googlers. Corp Eng builds business solutions that scale globally to support Google s internal operations and services. Our mission is simple: We are Google for Googlers delivering tools and experiences that help every Googler create impactful products and services. Responsibilities Conceive and deliver data management and analytics solutions to meet Googlers' needs, driving high-impact projects across Google. Influence Connected Data strategy, ensuring consistent and secure data assets built on canonical entity schema for higher-level insights. Ensure data integrity and security, implementing procedures to maintain the highest levels of confidentiality and data protection. Partner with internal teams to define and implement solutions that improve business processes. Maintain the highest standards of development practices, including technical design, systems configuration, testing, and writing clean, modular code. Minimum Qualifications Bachelor's degree or equivalent practical experience. 8 years of experience in software development using one or more programming languages (e.g., Python, C, C++, Java, JavaScript). 3 years of technical leadership experience overseeing projects, with 2 years in people management or team leadership. Experience in data management, data integration, distributed databases, and SQL pipelines. Preferred Qualifications Master s degree or PhD in Computer Science or a related technical field. Experience implementing and integrating third-party applications in domains like Finance, Supply Chain, HR, and Marketing.
Engineer- Camera Test Development
Qualcomm
General Summary: This role focuses on camera end-to-end use case design and feature implementation with a systems-level understanding of the camera processing pipeline. The engineer will work with advanced technologies in Android, Linux, and camera systems, contributing to Qualcomm s innovations in imaging and camera features. The role demands collaboration with internal test teams and external teams, strong ownership of tasks, and a willingness to learn and adapt to emerging technologies. Key Responsibilities: 1. Feature Design & Implementation: Design and implement camera use cases and features. Develop and optimize the camera processing pipeline. 2. Android Frameworks & System-Level Debugging: Work with Android Frameworks, HAL (Hardware Abstraction Layer), and ISPs (Image Signal Processors). Debug system-level issues in test embedded systems. 3. Collaboration & Communication: Work closely with internal test teams and external stakeholders. Communicate effectively to triage and resolve issues. 4. Code Development & Optimization: Develop efficient solutions using C, C++, and Java. Apply strong fundamentals in data structures, algorithms, and system design. Minimum Qualifications: Education: Required: Bachelor s degree in Engineering, Computer Science, Information Systems, or a related field. Experience: Technical Skills: Proficiency in C, C++, and Java. Strong fundamentals in data structures, algorithms, and trees. Expertise in Android Frameworks, HAL, Linux, and camera features. Experience with Image Signal Processors (ISPs) and debugging tools. Soft Skills: Detail-oriented and analytical. Strong communication and teamwork abilities. Ownership of tasks with a proactive attitude. Experience Range: 2-6 years of relevant work experience. Preferred Traits: Eagerness to learn new technologies. Ability to work in large teams and handle collaborative projects effectively. Strong triage and debugging skills at a system level. Work Environment & Accessibility: Qualcomm is committed to providing accessibility accommodations for individuals with disabilities during the hiring process. Qualification : Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.
Data Scientist Ii
Microsoft
Company Overview: Microsoft s mission is to empower every person and every organization on the planet to achieve more. The Microsoft Security Response Center (MSRC) team is at the forefront of this mission, ensuring the security of Microsoft's products, including the Azure platform. The team operates in an agile, start-up-like environment where innovation, collaboration, and fast-paced execution drive success. We are seeking a skilled Data Scientist to join our dynamic and growing team. This is a unique opportunity to work alongside engineers, data scientists, and security experts to build foundational services that will shape the future of security response. Role Overview: As a Data Scientist at MSRC, you will leverage your expertise in Large Language Models (LLMs), Machine Learning (ML), and Natural Language Processing (NLP) to design and build systems capable of reasoning over vast amounts of data. You will collaborate closely with engineering teams to develop fine-tuned LLM models, evaluate model outputs, and work on solutions that align with the product's needs. This role requires you to think creatively and work across teams to drive innovative solutions while maintaining productive working relationships with stakeholders. Key Responsibilities: Develop ML Systems: Design, build, and deploy systems that enable LLMs to reason over large data sets, leveraging lighter models where applicable. Collaborate with Engineering Teams: Work closely with engineers and partner teams to deliver solutions, including fine-tuning LLM models and evaluating model outputs for product requirements. Applied Science & Experimentation: Conduct experiments in applied science, develop metrics, build ML pipelines, and implement algorithms for LLM, NLP, and Information Retrieval. Data Management & Integrity: Prepare and manage data, ensure data cleanliness, and communicate project updates to senior leadership. Contribute to data ethics and privacy policies. Build Conversational Models: Develop and deploy conversational models for natural language understanding at scale. Responsible AI & Privacy: Advocate for and follow best practices in Responsible AI and Privacy Preserving Machine Learning. Stakeholder Collaboration: Collaborate with security, engineering, and product teams to align models with business goals, gather feedback, and drive effective execution of strategies. Thought Leadership: Provide feedback to engineering teams, identify business opportunities, and contribute to industry best practices. Required Qualifications: Bachelor's Degree in Computer Science or a related technical field AND 4+ years of technical engineering experience in languages like C, C++, C#, Java, JavaScript, or Python, OR Master's Degree in Computer Science or a related field AND 3+ years of technical engineering experience, OR Equivalent experience in the field. 3+ years of hands-on experience in Machine Learning. Proficiency in using ML tools such as Pytorch and TensorFlow. Experience in prompt engineering, fine-tuning, and using OpenAI or Azure Open AI APIs. Strong system development skills with experience in developing both rapid prototypes and complex, architected systems. Preferred Qualifications: Experience developing and deploying conversational models at scale. Familiarity with Responsible AI practices and Privacy Preserving Machine Learning. Ability to collaborate with cross-functional teams and work in a fast-paced environment.
Market Research Executive
Nspira Management Services
About Us: Nspira, a parent company of the Narayana Group, is one of Asia s largest educational conglomerates, impacting the lives of over 6,00,000 students across 23 states in India. With more than 50,000 faculty members and 600+ educational institutions, we are setting benchmarks in educational excellence. Our diverse family of schools, junior colleges, professional colleges, and institutes continues to fulfill the aspirations of students and pave the way for future leaders. Roles & Responsibilities: Conduct market research and analysis to identify potential new locations for the expansion of educational institutions. Perform site selection analysis to determine suitability for future campuses or branches. Create and maintain detailed and accurate scouting and mapping reports to track the status of locations. Update maps and location data as new information becomes available to ensure accuracy. Travel to potential sites for scouting and evaluating locations, conducting site visits, and assessing infrastructure and other key factors. Maintain a high level of organization to ensure that data and reports are up-to-date and accessible. Collaborate with cross-functional teams to provide insights and recommendations based on the data collected. Required Skills & Qualifications: Graduation in Business Administration (BBA) or a Master s degree (MBA) preferred. 0-2 years of experience in relevant domains (market research, data analysis, or location scouting). Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Mapping Apps. Ability to conduct in-depth market research and location analysis. High attention to detail and the ability to maintain accurate, up-to-date records. Strong analytical, organizational, and communication skills. A willingness to travel frequently for location scouting and site evaluation. What We Offer: Salary: Competitive salary based on market standards. Career Growth: Progressive career path with opportunities for development and advancement. Exposure: Corporate exposure to one of the largest educational organizations in Asia. Personality Development: A chance to enhance your professional skills and grow as an individual. Leadership Opportunities: Opportunities to take on leadership roles as you grow within the organization. What You Can Bring: Passion for the job and a desire to contribute to organizational growth. Proven ability to multitask and prioritize tasks effectively. Strong teamwork skills and ability to collaborate across departments. Excellent communication skills and a proactive attitude. A willingness to learn, adapt, and take on challenges. Integrity, honesty, and a commitment to the organization s values. Employee Progression: Nspira is committed to staff development, offering opportunities for internal promotions and faster growth within the company. Many of our employees have been with the organization for 20 to 30 years, advancing through various roles and responsibilities. If you re eager to grow in an exciting, fast-paced environment with a focus on innovation and excellence, we encourage you to apply! Qualification : Graduation in Business Administration (BBA) or a Masters degree (MBA) preferred.
Manager, Technical Support Engineering
Salesforce
Description A Technical Support Manager is responsible for ensuring the success of our customers by effectively managing a team of Technical Support Engineers (Salesforce Product Suite Technical Experts) along with associated support projects and processes. This role involves handling critical customer escalations, career development of individuals, and project management processes. Apart from day-to-day activities, the candidate is expected to be involved in strategic planning to grow the team, run projects of organizational importance, guide / mentor next cadre of leadership as per Salesforce values, while being a face of organization to the wider world The candidate is expected to be independent, self-motivated, proactive, results-oriented and able define and provide a high level of customer satisfaction through the delivery of world-class support services. Location: Hyderabad/Bangalore Work Hours: We operate 24x7 which can involve working during one of the below shifts determined as per business need and also have a non-standard work week(Ex: Tue - Sat, Wed - Sun). While we have 5 days a week, it is not necessary that the weekend is Saturday and Sunday. You may get your weekly off on any day of the week (Mon/Tue, Thu/Fri)AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time 8:30 PM/9:30 PM IST onwards depending on Daylight Savings Time) EMEA hours 12:00 PM/1 PM/2PM IST onwards depending on Daylight Savings Time APAC hours 5.30 AM IST onwardsWork hours are subject to change depending on Business needs. Experience/Skills Required: Overall work-experience of 11+ years, Strong people management expertise of at least 6 years in technical support management roles. Strong Experience in managing technical support professionals. Experience with support tools and phone systems. Excellent written and verbal communication skills. Strong team player with a service-oriented attitude and a keen focus on enhancing customer experience. Continuously raises the bar on what defines customer service delivery. Excellent situational awareness in handling objections in dynamic customer environments. Leading cross-functional collaboration across global teams Self-motivated, takes initiative, assumes ownership and runs programs with minimal supervision Drive stakeholder engagement across peers and senior management Ability to address and effectively engage large audiences and hold their interest Strong Executive presence and excellent convincing skills; ability to hold own point of view in tough conversations Provide guidance, mentoring, training and delegate responsibilities to managers enabling their professional growth and development Ability to successfully communicate and coordinate with departments across the organization including Sales, Consulting, CSM, QA, Program Management, and Product Management Strong Escalation management experience with multiple stakeholders including customers and product teams Demonstrate strong work ethic and advanced organizational skills Ability to develop and deliver creative business solutions for complex problems Ability to attract, hire and retain high-performing support professionals Ability to work on competing priorities under tight timelines and delivery pressures. Analytical bent of mind to understand data and derive actionable insights Detailed Role & Responsibilities: We are a 24 hrs 7 days a week 365 days center and hence would need candidates who are open to work any shift based on business requirements including Saturday and/or Sunday. Manage a support team to achieve business objectives including the attainment of targets for customer satisfaction, employee satisfaction, service levels, resolution time, and project deadlines. Set team goals in alignment with Global Support objectives. Assist direct reports in the definition and attainment of individual goals Ensure that direct reports have the resources, information, and processes necessary to deliver effective technical solutions to our customers Ensure the delivery of high-quality technical and soft-skills training for direct reports Deliver performance reviews for all direct reports and provide regular feedback on performance in terms of agreed upon performance and employee development goals Effectively represent the Support department on cross-organizational teams to deliver on organizational objectives. Manage workflows and schedules for direct reports and ensure adequate workload coverage Deliver regular reports that provide qualitative and quantitative descriptions of business performance Manage key processes including FAQ analysis, case reviews, and customer feedback analysis Develop and maintain Support procedures and policies Advocate for customers and define ways to continually add value to the customer experience Serve as a manager, mentor, knowledge resource, and escalation point for support agents; Build credibility and trust within the support group Foster and facilitate the professional growth and development of team members Empower and install confidence in team members to enable them grow Flexibility to work in staggered shifts, where weekly-offs are not Saturday and Sunday but two consecutive days from the other five weekdays Work as Duty Manager on rotation or as per business needs handling customer escalations and priority issues Take up and deliver on any other responsibilities as assigned from time to time by reporting manager/support management
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