Data Storage Jobs in Gurgaon

Job Title: Solution Engineer Connectivity Platform Location: Gurgaon Job Family: Research and Development Employment Type: Full-Time Category: Engineering & Technical About CNH Industrial Innovation. Sustainability. Productivity. CNH Industrial leads the way in advancing the vital work of farmers and builders worldwide. Our innovative products, from alternative power sources to precision technology, support feeding and sheltering a growing global population. Join a global, collaborative team dedicated to driving customer success through innovation. Job Purpose The Solution Engineer will provide technical leadership and people management to lead product development for the Connectivity platform, supporting IoT platforms such as Azure IoT Hub and ThingWorx. This role involves coordination across internal teams, program managers, and external partners to deliver scalable, secure engineering solutions that meet organizational goals. Key Responsibilities Develop a strategic technical vision and roadmap aligned with market needs and stakeholder objectives. Lead design and management of scalable, secure technical solutions aligned with business strategy. Align product architecture with vision and goals; evaluate technology options and lead decision-making. Collaborate with development teams to deliver features on schedule, adhering to CNHI standards and policies. Provide detailed technical specs and time/effort estimates; ensure non-functional requirements (performance, security) are met. Monitor development progress and communicate status updates to stakeholders. Identify and resolve project constraints, risks, and technical challenges. Facilitate cross-functional collaboration through clear frameworks and coordination. Architect and oversee integration of IoT platforms (Azure IoT Hub, ThingWorx) with enterprise systems. Guide development of secure, real-time, data-intensive IoT applications focusing on telemetry, edge computing, and data streaming. Experience Required 12+ years of industry experience, including 3+ years in a Solution/Enterprise Architect role. Strong foundation in software architecture and engineering principles (OOP, RESTful APIs, Design Patterns). Skilled in business analysis, stakeholder collaboration, and strategic technology planning. Expertise in security, encryption, API design, integration patterns, data architecture, messaging systems, and async programming. Experience developing RESTful APIs using OpenAPI specifications. Proven experience with Microservices architecture, Docker, and Kubernetes. Hands-on experience with Microsoft Azure cloud services and PaaS components. Performance tuning and application optimization skills. Expertise in IoT integration including device provisioning, edge connectivity, data ingestion, and telemetry. Technical Skills Languages & Frameworks: C#, ASP.NET Core, LINQ, JavaScript, HTML5, Angular, Java Authentication & Security: Azure AD, OAuth 2.0 (JWT), SSL/TLS Databases: SQL Server, PostgreSQL, Cosmos DB Caching: Azure Redis Cache Cloud & DevOps: Microsoft Azure (AKS, Blob Storage, Key Vault, APIM, Event Hub, Service Bus, Functions), Azure DevOps, Terraform, Git, GitLab Monitoring: Application Insights, Datadog, ELK Stack IoT Platforms: Azure IoT Hub, ThingWorx Messaging & Streaming: MQTT, Azure Event Hub, Service Bus Topics Testing & Automation: NUnit, xUnit, K6, PowerShell, Python Preferred Qualifications Bachelor s or Master s degree in Computer Science, Computer Engineering, or a related field. Dynamic international career opportunities. Inclusive culture committed to respect and equality. Flexible work arrangements. Comprehensive savings and retirement benefits. Tuition reimbursement. Parental leave, adoption assistance, fertility, and family-building support. Employee Assistance Programs. Charitable contribution matching and Volunteer Time Off. Grow your career with CNH Industrial where your skills drive innovation and build the future. Qualification : Bachelors or Masters degree in Computer Science, Computer Engineering, or a related field

Category: Administrative Staff Type: Full Time Location: Medanta, Gurugram Job Description: Data Analysis: Collect, clean, and analyze inventory and store data to identify trends, variances, and operational inefficiencies. Develop data models, reports, and dashboards that provide actionable insights into stock levels, order patterns, and consumption rates. Collaborate closely with inventory, procurement, and supply chain teams to enhance forecasting and stock replenishment strategies. Utilize data visualization tools such as Excel, Power BI, and PowerPoint to present complex data clearly and effectively. Coordinate with the IT team to develop automated reporting tools. Auditing: Conduct audits on inventory records, store transactions, and stock management processes to ensure compliance with company policies. Perform physical stock verifications and reconcile discrepancies with system records. Assess internal controls, risk management practices, and the effectiveness of store and inventory operations. Prepare detailed audit reports with actionable recommendations to mitigate risks and improve accuracy. Ensure timely follow-up on audit action plans and report progress to management. MIS Preparation and Reporting: Develop and maintain comprehensive MIS reports to track key performance indicators (KPIs) related to inventory and store management. Prepare daily, weekly, and monthly performance and inventory status reports. Provide insights and recommendations to senior management based on MIS data analysis to support strategic decision-making. Design custom reports and templates to better monitor inventory movement and storage efficiency. Ensure timely dissemination of reports and data insights to relevant stakeholders. Qualifications: Bachelor s degree in any field. Proven experience (1-3 years) in data analysis, auditing, and MIS reporting preferably in inventory or supply chain management. Proficiency in data analysis tools and ERP systems such as Excel, SAP, and Power BI. Basic knowledge of inventory management and control processes. Strong analytical, problem-solving, and communication skills. Qualification : Bachelors degree in any field.

Position: Infrastructure Engineer - SQL, Oracle, Sybase Location: Gurgaon Department: IT / Infrastructure Employment Type: Full-Time Company: GSPANN Technologies Job Description: GSPANN is looking for a skilled Infrastructure Engineer with deep expertise in SQL, Oracle, and Sybase databases. The successful candidate will design, optimize, and maintain enterprise database environments ensuring high performance, robust security, and data integrity. Role and Responsibilities: Design, implement, and manage enterprise databases using MySQL, Oracle Database, and Sybase platforms. Optimize database performance by employing techniques such as indexing, partitioning, and query optimization. Troubleshoot and resolve query-related and performance issues to maintain smooth database operations. Implement database backup, recovery, and disaster recovery processes to safeguard data. Develop and maintain database security policies, managing user roles, permissions, and access controls. Collaborate with development teams to understand database requirements and deliver efficient solutions. Document database architectures, configurations, operational procedures, and technical protocols. Monitor database performance and scalability to ensure reliability and efficiency. Evaluate emerging database technologies and incorporate updates as needed. Provide guidance on process accountability, data monitoring, and exception handling to improve data quality. Work with cross-functional teams to optimize business processes through automation and simplification. Utilize data conversion tools and techniques to assist with data migration and transformation initiatives. Skills and Experience: Bachelor s or Master s degree in Computer Science, Information Technology, or a related discipline. Relevant certifications in Oracle, MySQL, or Sybase are preferred. 6 to 8 years of experience in infrastructure engineering with hands-on expertise in MySQL, Oracle, and Sybase databases. Strong SQL programming skills and deep understanding of database management system principles. Proven experience in query debugging, performance tuning, and troubleshooting. Excellent analytical, problem-solving, and communication skills. Familiarity with data migration and transformation processes and tools. Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or a related discipline.

Job Title: Senior Data Engineer Location: Gurugram, Haryana, India Company: Builder.ai About Builder.ai At Builder.ai, we re transforming software development so that anyone regardless of technical expertise or budget can bring their software ideas to life. From startups to global enterprises like BBC, Makro, and Pepsi, we ve empowered thousands of customers around the world. With over $450M in Series D funding, including backing from Microsoft and QIA, and recognition from Fast Company as one of 2023 s Most Innovative Companies in AI, we are scaling rapidly and redefining what s possible in software and AI. Life at Builder.ai We believe in experimentation, ownership, and constant improvement. Our team of 800+ is spread across the globe but united by our shared HEARTT values: Heart, Entrepreneurship, Accountability, Respect, Trust, and Transparency. We reward your skills with: Stock options in a hyper-growth company International offsites Unlimited learning opportunities A culture that values diversity, innovation, and impact About the Role As a Senior Data Engineer, you'll be a foundational part of our growing Data & Analytics team. We're not just building pipelines we're engineering the data backbone for an entire platform that powers AI-driven software creation, operational intelligence, and customer solutions. This role will focus on building robust, scalable, and efficient data systems, and working with Data Scientists, Analysts, and Software Engineers to ensure our data infrastructure is best-in-class. What You ll Be Doing Own and operate end-to-end data pipelines across critical business domains Optimize compute, storage, and query performance using modern big data technologies Manage and evolve our CI/CD workflows and data infrastructure Improve data accuracy, integrity, and reliability for mission-critical datasets Collaborate with cross-functional teams (Analytics, AI, Product) to deliver business value Drive best practices in data engineering, architecture, and tooling Lead projects independently while clearly communicating with stakeholders on timelines and expectations Mentor junior data engineers and contribute to a strong data culture Must-Have Experience: Expert in ETL orchestration tools (e.g., Dagster, Airflow, Luigi) Proficient in SQL databases (e.g., Snowflake, PostgreSQL) Deep understanding of big data systems (e.g., Spark, Hadoop, Hive) Strong programming in Python Experience with DBT and data modeling best practices Deep experience with cloud platforms (especially Azure) Familiarity with streaming data systems (e.g., Kafka, Kinesis) Exposure to MLOps and experience delivering clean, usable datasets to AI/ML teams Experience with CI/CD and Agile environments Nice to Have: Background in ML infrastructure or knowledge graphs Experience working in product-led B2B/SaaS organizations Contributions to open-source data tools What You ll Get Quarterly discretionary performance pay Stock options in a $450M-funded scale-up 24 days annual leave + public holidays 2 Builder Family Days + Christmas/New Year break Fully covered private medical insurance Free lunch at our Gurugram HQ Referral bonus scheme Trips abroad and global collaboration Why You Should Join If you re ready to build world-class data systems that power AI at scale, and want to help shape how software will be built in the future this is your moment. Apply today and transform the way software is created one data pipeline at a time.

Director, Data Protection Officer Location: Gurgaon, India Full Time Company: Meta Meta is looking for a Director to join its Product Compliance and Product organization as India s local Data Protection Officer (DPO), reporting to the Global Data Protection Officer. We are seeking someone who thrives in a fast-paced, dynamic environment, has a strong ability to navigate complex cross-functional initiatives, and is excited to provide strategic guidance to ensure compliance with India s new privacy regulations. The Global Data Protection Officer is responsible for monitoring internal compliance with global data protection laws. In this role, you will represent the Global DPO office in India and work closely with local cross-functional teams to fulfill the responsibilities of the Global DPO. You will also engage with India s Data Protection Board and the Ministry of Electronics and IT (MeitY) to help Meta align with the regulator s expectations. To be successful in this role, you should have extensive knowledge of India s Digital Personal Data Protection Law, data protection laws, regulations, and best practices, with a proven track record in ensuring compliance. You will also manage regional DPOs overseeing regions such as AMET (Africa, Middle East, Turkey), Latin America, Canada, and Asia Pacific. This is a leadership role that requires strong cross-functional collaboration, excellent project management skills, and the ability to work effectively in an ever-evolving regulatory environment. Responsibilities: Manage the relationship with India s Data Protection Board and the Ministry of Electronics and IT (MeitY), while overseeing relationships with other Data Protection Authorities in the AMET, Latin America, Canada, and APAC regions. Lead partnerships with key stakeholders to establish processes for how the Global DPO will carry out its responsibilities. This includes advising on key decisions, assessing privacy compliance programs, supporting escalations, and responding to user and regulator inquiries. Provide strategic leadership on how Meta complies with data protection laws (including India s DPDP) across regions. Oversee the execution of privacy law mandates, such as reviewing Data Protection Impact Assessments (DPIAs), addressing Data Subject Rights (DSR) escalations, and advising on privacy compliance. Drive accountability and performance through key metrics to measure success and ensure critical projects remain on track. Anticipate bottlenecks, provide escalation management, and ensure user privacy is always prioritized. Minimum Qualifications: 12+ years of experience in compliance, program/project management, operations, or strategy. Experience engaging with regulators and managing complex relationships with external stakeholders. Experience working in a product environment and collaborating with cross-functional stakeholders, including legal, policy, and product teams. Proven experience advising on compliance with data protection laws and privacy requirements. Experience building and iterating on complex processes requiring both process and change management. Exceptional communication skills with a track record of aligning cross-functional teams around shared goals. Strong project management, problem-solving, time management, and organizational skills. Ability to thrive in ambiguity and an evolving regulatory environment while building new processes and driving standardization. Preferred Qualifications: In-depth knowledge of data protection and privacy requirements, especially those applicable to global tech companies. Experience implementing mandated requirements of the DPO or acting as a DPO. About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. Since Facebook s launch in 2004, Meta has changed how people connect. Apps like Messenger, Instagram, and WhatsApp have empowered billions of users worldwide. Meta is now expanding beyond 2D screens into immersive experiences such as augmented reality and virtual reality, helping build the next evolution in social technology. By joining Meta, you ll be part of shaping the future of digital connection beyond the constraints of screens, distance, and even physics! Equal Employment Opportunity: Meta is an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics.

Senior Data Scientist | FinBox | Gurgaon Location: Gurgaon Experience: 6-8 Years About FinBox FinBox is a cutting-edge fintech company that is reshaping how financial services are provided to businesses and consumers. Since our launch in 2017, we ve developed some of the most innovative technologies in the financial services space, enabling lenders such as Banks, NBFCs, and large enterprises to create and launch credit products in just days. As a Series A-funded company, we are expanding globally with offices in India, Vietnam, Indonesia, and the Philippines. Our mission is to build the best-in-class infrastructure for lending products, helping financial services companies scale and launch credit programs that set new standards in the era of digital finance. We've helped our clients disburse billions of dollars in credit, covering a wide range of unsecured and secured products like personal loans, business loans, mortgages, and education loans. We ve made a significant impact, supporting over 100 companies and serving millions of customers every month. Why You Should Join FinBox: Innovative Environment: We foster a culture of creativity and experimentation, encouraging our team to push the boundaries of what s possible in fintech. Impactful Work: Your work will directly influence millions of lives by making credit more accessible to individuals and businesses. Growth Opportunities: As a Series A-funded startup, we offer numerous opportunities for professional development and career advancement. Collaborative Culture: Be part of a diverse, inclusive team of experts who are passionate about making a difference and supporting each other. Role Overview: As a Senior Data Scientist at FinBox, you will work at the intersection of data and business, helping to deliver impactful solutions in the lending space. You will be responsible for analyzing large datasets, extracting meaningful insights, and applying advanced data science techniques to improve products and drive business results. Key Responsibilities: Data Analysis & Insights Generation: Analyze big data to produce actionable insights that directly contribute to product improvements and business outcomes. Model Building & Experimentation: Develop and deploy algorithms to extract useful information from large datasets. Use statistical analysis and machine learning techniques to create predictive models. Data Visualization & Reporting: Create interactive dashboards and visualizations to help monitor key metrics and inform stakeholders. Automate report generation using data visualization tools. Collaborate with Teams: Work closely with business teams to translate customer requirements into problem definitions and develop algorithmic solutions to address business challenges. Data Processing & Pre-processing: Gather, clean, and preprocess relevant data for insight generation and model building. Present Complex Results: Distill complex analysis into simple, clear visualizations and explanations for stakeholders at all levels. Apply Data Science Techniques: Use techniques such as exploratory data analysis (EDA), regression analysis, decision trees, clustering, survival analysis, and more. Continuous Improvement: Apply iterative analytics to steer the continuous improvement of products and algorithms. Who You Are: Analytical Thinker: You have strong analytical skills and a passion for deriving actionable insights from complex data. Technical Proficiency: Proficient in Python, R, SQL, and Excel. Familiarity with AWS and Git is highly preferred. Data Science Knowledge: Solid understanding of statistical concepts, machine learning models, and algorithms. Knowledge of data science tools and techniques for large-scale data analysis. Data Visualization Expert: You can create clear and impactful visualizations to communicate findings effectively. Problem Solver: You thrive on tackling ambiguous problems and developing innovative solutions that directly impact the business. Collaborative: You enjoy working in a team environment and are able to translate technical concepts into business-friendly language for diverse audiences. Desired Qualifications: 6-8 years of experience in data science with a focus on machine learning and statistical modeling. Expertise in Python, R, SQL, and Excel for data analysis and visualization. Experience with AWS, Git, and other cloud-based technologies. Solid understanding of statistical concepts, machine learning algorithms, and model deployment. Experience with data visualization tools and creating dashboards. Ability to effectively communicate complex results to non-technical stakeholders. Innovative Culture: At FinBox, we love disruption and creativity. Here, you can take ownership and contribute ideas that directly impact our product and the industry. Global Impact: Work on high-impact projects with global customers, improving access to credit for millions. Career Growth: FinBox offers a fast-paced, dynamic environment where you can rapidly grow your career. Collaboration & Diversity: Join a team of talented, passionate people who value collaboration and diverse perspectives. If you re ready to make a real difference in fintech and enjoy solving complex problems with data science, apply now to be part of the FinBox team!

Principal Data Scientist | FinBox | Gurgaon Location: Gurgaon Experience: 8-11 Years About FinBox FinBox is at the forefront of transforming the financial services industry with our innovative technologies. Since our inception in 2017, we have empowered lenders, such as Banks, NBFCs, and large enterprises, to build and launch credit products quickly within days rather than months or years. As a Series A funded company, we re expanding globally with offices in India, Vietnam, Indonesia, and the Philippines. Our mission is to build world-class infrastructure for lending products, helping financial services companies scale and launch credit programs that set a new standard in digital finance. We've already helped our customers disburse billions of dollars in credit across unsecured and secured credit, including personal loans, working capital loans, business loans, mortgages, and education loans, impacting over 5 million customers every month. Why You Should Join FinBox: Innovative Environment: We cultivate creativity and experimentation. We want you to challenge the status quo and push boundaries in fintech. Impactful Work: Your contributions will have a direct, positive impact on millions of lives, making credit more accessible to individuals and businesses globally. Growth Opportunities: As a Series A-funded startup, FinBox provides tremendous opportunities for career development and professional growth. Collaborative Culture: Join a diverse, inclusive, and highly skilled team, all passionate about making a meaningful difference in the fintech world. Role Overview: As a Principal Data Scientist at FinBox, you will play a critical role in driving data science initiatives and shaping the direction of data-driven decision-making. You will leverage your deep expertise in machine learning and statistics to design and deploy predictive models, optimize algorithms, and lead experimentation processes that directly impact our products and business strategies. You will work closely with cross-functional teams to translate business requirements into data-driven solutions and collaborate on deploying models at scale. Key Responsibilities: Data Analytics & Insights: Analyze large, complex datasets to generate insights that drive business growth and measure the impact of business decisions. Model Development & Experimentation: Design, build, and deploy predictive models, using machine learning techniques such as regression, clustering, decision trees, and survival analysis. Algorithm Development: Optimize algorithms to process data efficiently, supporting better decision-making across the business. A/B Testing & Experimentation: Lead A/B testing and other experimentation methodologies to refine products and optimize business strategies. Data Visualization & Reporting: Create automated dashboards and reports using visualization tools like Tableau or Power BI to clearly communicate insights to stakeholders. End-to-End Data Processing: Manage the full lifecycle of data processing from gathering and cleaning data to creating models and deploying them in production. Stakeholder Collaboration: Collaborate with product, engineering, and business teams to translate business needs into data-driven solutions. Model Deployment: Ensure that machine learning models are effectively deployed at scale and optimized for real-time business applications. Who You Are: Experience: 8+ years of experience in data science, with a proven track record in the finance or fintech industry. Technical Expertise: Strong proficiency in Python, R, SQL, and Excel for data analysis, model development, and automation. Cloud & Version Control: Proficiency in AWS for cloud-based deployment and Git for version control. Advanced Data Science Skills: Expertise in statistical methods and machine learning techniques including regression, clustering, decision trees, bootstrapping, and survival analysis. Data Visualization: Extensive experience with data visualization tools like Tableau, Power BI, or open-source libraries (e.g., Matplotlib, Seaborn). Problem Solving & Communication: Strong problem-solving skills with the ability to distill complex models into actionable insights for business stakeholders. Deployment Experience: Experience in deploying and maintaining machine learning models at scale, focusing on automation, real-time analytics, and continuous improvement. Innovative Culture: Join a team that is dedicated to pushing the boundaries of what is possible in fintech, with an environment that fosters creativity and experimentation. Global Impact: Your work will directly influence the future of financial services, helping millions of customers access fair and accessible credit. Career Growth: As a growing startup, FinBox offers substantial opportunities for personal and professional growth. Collaborative Team: Work with a team of talented, driven professionals who believe in collaboration, inclusivity, and shared success.

Data Scientist | FinBox | Gurgaon Location: Gurgaon Experience: 3-6 Years About FinBox: Where Fintech Meets Fun! Welcome to FinBox, where technology, innovation, and creativity meet to revolutionize financial services. Since our inception in 2017, we've been on a mission to transform the lending industry by helping lenders like Banks, NBFCs, and enterprises launch credit products faster than ever before. As a Series A funded company, we are growing rapidly with offices in India, Vietnam, Indonesia, and the Philippines. Our vision is to build world-class infrastructure for lending products that help banks and financial services companies scale globally. We've already helped customers disburse billions of dollars in both unsecured and secured credit, and our solutions are used by over 100 companies, impacting over 5 million customers monthly. Innovative Environment: We encourage creativity and experimentation, pushing the boundaries of what's possible in fintech. Impactful Work: Your contributions will directly impact the lives of millions, making credit more accessible. Growth Opportunities: As a growing Series A startup, we offer ample opportunities for professional development. Collaborative Culture: Join a diverse and supportive team that values different perspectives. Creative Thinkers: We love people who challenge the norm and bring fresh, out-of-the-box ideas. Customer Heroes: We need those who understand customer needs and go above and beyond to deliver exceptional experiences. Team Players: If you thrive in a collaborative environment and believe in the power of "we," you'll fit right in. How You'll Contribute to Our Data Science Team: Analyze structured and unstructured data to derive meaningful insights. Support predictive model development and statistical analyses to guide product decisions. Build dashboards and visualizations to monitor and report key business metrics. Assist in data gathering, pre-processing, and cleaning to maintain high-quality datasets. Conduct exploratory data analysis and hypothesis testing to enable data-driven decision-making. Automate reports and develop clear, effective data visualizations. Document data processes and findings in a structured, presentable format. Collaborate with cross-functional teams to translate business needs into actionable data-driven solutions. Apply foundational machine learning techniques, including regression analysis, clustering, and decision trees. Who You Are: Experience: 3+ years in data science, analytics, or a related field. Technical Skills: Strong proficiency in Python/R, SQL, and Excel for data manipulation and analysis. Visualization: Experience with tools like Tableau, Power BI, or similar for data visualization. Additional Skills: Familiarity with AWS, Git, and version control practices is a plus. Knowledge: Understanding of statistical concepts and basic machine learning models. Mindset: Eagerness to learn, experiment, and grow in a fast-paced, dynamic startup environment.

Job Description: We are seeking a Data Engineer experience in data and analytics, proficient in big data technologies, data architecture, and customer-focused solutions. The ideal candidate will design and implement data pipelines, data lakes, and visualization solutions to create business value. Software Requirements: AWS Redshift Kubernetes Spark Python SQL DBT Dataiku Overall Responsibilities: Design and implement data pipelines, data lakes, and visualization solutions to create business value. Develop and maintain big data solutions using technologies like AWS Redshift, Kubernetes, Spark, Python, SQL, DBT, and Dataiku. Apply best practices in data architecture, modeling, and metadata management. Analyze and troubleshoot complex data issues, ensuring timely resolution. Collaborate with stakeholders to understand data requirements and deliver customer-focused solutions. Category-wise Technical Skills: Big Data Technologies: Proficiency in AWS Redshift, Kubernetes, Spark, Python, complex SQL, DBT, and Dataiku. Data Architecture & Modeling: Strong understanding of data architecture, modeling, and metadata management. Experience in designing and managing data pipelines and data lakes. Data Analysis & Troubleshooting: Excellent data analytical and troubleshooting skills. Ability to analyze and resolve complex data issues in a timely manner. Experience: 6-8 years of experience in data and analytics. Proven track record of developing and maintaining big data solutions. Day-to-Day Activity: Design, develop, and implement data pipelines and data lakes. Maintain and optimize big data solutions using various technologies. Apply best practices in data architecture and modeling. Analyze and troubleshoot data issues to ensure data integrity and availability. Collaborate with stakeholders to gather requirements and deliver data solutions. Stay updated with emerging trends in data and analytics. Qualifications: Bachelor's degree in Computer Science, Information Technology, Data Science, or a related field. Relevant certifications in big data technologies and data engineering are a plus. Soft Skills: Strong analytical and problem-solving skills. Excellent communication and collaboration skills. Customer-focused approach with the ability to understand and meet stakeholder needs. Attention to detail and strong organizational skills. Ability to work independently and as part of a team. S YNECHRON S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. Qualification : Bachelor's degree in Computer Science, Information Technology, Data Science, or a related field.

Lead Process Engineer Industrial Projects Location: Gurgaon, India About Jacobs At Jacobs, we challenge today to reinvent tomorrow. We solve the world s most critical challenges by shaping thriving cities, resilient environments, mission-critical solutions, operational advancements, scientific discoveries, and cutting-edge manufacturing. Our goal is to transform ideas into reality creating a smarter, more connected, and sustainable world. Your Impact The world needs innovators and problem solvers who transform challenges into opportunities. At Jacobs, we push the boundaries of what s possible to design spaces that foster innovation, collaboration, and sustainable solutions. Join our Life Sciences & Industrial division, where you ll contribute to designing and developing high-impact projects across specialty gases, chemicals, semiconductors, solar photovoltaics, electric batteries, and pharmaceuticals. In this role, you will be responsible for project delivery, design management, and project leadership, ensuring technical excellence across multiple services. You will collaborate with commercial, project management, engineering, and design teams to drive success. Key Responsibilities Review and validate effort-hour estimations and process deliverables for proposal preparation. Lead feasibility studies, conceptual design, and detailed engineering. Review and ensure the accuracy of process design deliverables. Define interfaces between disciplines, ensuring seamless project execution. Capture and validate all process requirements for packaged systems. Engage in technical discussions with clients, licensors, and suppliers to develop optimal process configurations. Evaluate and recommend process schemes for utility system design. Conduct technical and safety reviews (HAZOP/SIL). Monitor and ensure on-time delivery of all process engineering deliverables. Oversee pre-commissioning, commissioning, and startup activities. Utility Systems Expertise (Must have experience in one or more areas): Instrument Air Boiler Systems Fuel Gas Deionized (DI) Water Cooling Tower Systems HVAC Chilled Water Systems Low-Temperature Refrigeration Hot Oil Systems Wastewater Treatment Chemical Storage & Delivery Systems Chemical Dosing Systems Qualifications & Experience Bachelor s Degree (B.E.) in Chemical Engineering with 12 18 years of experience in Process Design Engineering. Experience in a design consulting organization (current or past) working on Industrial Projects. Strong understanding of facility design and operation. Must have experience in at least one of the following industries: Specialty Gases (Silane, Ammonia, Nitrous Oxide, BCl ) Specialty Chemicals (Fertilizers, Ammonia, Agrochemicals) Semiconductors (ATMP, OSAT, FAB) Solar Photovoltaics (Solar Cell, Ingot Wafer, Polysilicon) Electric Battery Manufacturing (Lithium-Ion Cathode & Anode) Pharmaceuticals (API Active Pharmaceutical Ingredients) [Not formulation, biotech] At Jacobs, we are committed to creating an inclusive and diverse work environment. Our flexible work culture, global collaboration, and employee well-being programs empower our team members to thrive. Innovative & Collaborative Culture: Work with global experts on cutting-edge projects. Career Growth & Development: Access mentorship, learning programs, and leadership opportunities. Work-Life Balance: Enjoy flexible work arrangements and wellness programs. Global Impact: Contribute to projects that make a difference in industries and communities worldwide. Join Jacobs in Gurgaon and be part of a team that s building the future one innovative solution at a time. Qualification : Bachelors Degree (B.E.) in Chemical Engineering with 1218 years of experience in Process Design Engineering.

Lead Engineer Fire & PHE About Jacobs At Jacobs, we are committed to challenging today to reinvent tomorrow. We solve the world s most critical challenges by transforming abstract ideas into innovative realities that drive thriving cities, resilient environments, mission-critical outcomes, operational advancements, scientific discoveries, and cutting-edge manufacturing. Your Impact As a Lead Engineer Fire & PHE, you will be responsible for designing and implementing Fire Suppression, Process Drainage, and Plumbing Systems for industrial projects, including: Pharmaceutical Facilities FMCG Industries Data Centers Electric Vehicle Manufacturers & Battery Plants Paint & Industrial Projects This role requires expertise in fire protection, plumbing, and process drainage systems, ensuring compliance with industry codes and standards while delivering high-quality, safety-driven designs. Key Responsibilities Fire Suppression System Design Design and specify fire suppression systems, including: Wet-pipe, dry-pipe, pre-action, deluge systems Fire pumps and storage tanks Knowledge of special fire protection systems, such as: Foam, spray, mist, clean agent, wet/dry chemical, and carbon dioxide systems (preferred) Perform hydraulic calculations and coordinate with external vendors for special hazard systems. Prepare technical data sheets and material requisitions. Ensure compliance with industry codes and standards (IS, NBC, NFPA, ISO, ASME). Collaborate with clients, multi-disciplinary teams, and stakeholders to develop a clash-free design. Review 3D models (Navisworks) and provide feedback. Conduct field inspections, review contractor shop drawings, and oversee testing & commissioning reports. Provide technical coordination with contractors and site teams, resolving RFIs (Requests for Information). Process Drainage & Plumbing System Design Design Process Drainage Systems for Bio Waste, Sterile, High & Low TDS, and Steam Condensate Drainage Systems to prevent backflow and contamination. Translate P&ID diagrams into drainage layouts, coordinating with Process Teams & Vendors. Develop Plumbing Drainage (Internal & External), Water Supply, Sewerage, Stormwater, and Rainwater Harvesting Systems. Design underground sewerage and stormwater systems, including STP (Sewage Treatment Plants) & WTP (Water Treatment Plants). Establish water demand, sizing, and storage locations for process buildings. Select and size hot water systems, grease traps, and organic waste converters. Perform water distribution sizing (Cold & Hot Water) and space planning for water & sewage treatment plants. Create detailed drawings, BOQs (Bill of Quantities), and technical documentation. Ensure regulatory compliance with IS, NBC, IBC, NFPA, IPC, UPC, and CPHHEO manuals. Conduct quality checks on 2D/3D modeling for process drainage & plumbing deliverables. Oversee testing, commissioning, and vendor data incorporation. Lead plant design activities, collaborating with structural, electrical, architectural, and process teams. Manage scope, budget, and schedule to meet project deadlines. Technical Skills & Competencies Proficiency in AutoCAD & Navisworks (Essential) Experience with SmartPlant 3D, Civil 3D, REVIT, Bluebeam (Preferred) Knowledge of AutoPIPE, AutoCAD Plant 3D (Added Advantage) Ability to design multi-disciplinary systems per industry codes and best practices Strong problem-solving, coordination, and project management skills Qualifications & Experience Education: B.E./B.Tech in Civil or Mechanical Engineering (or a related discipline) from a recognized institution. Experience: 12-15 years of experience in a Design Consultancy or Contractor Role (Essential). Strong expertise in fire protection, plumbing, and process drainage design for industrial projects. At Jacobs, we offer a dynamic and growth-oriented environment where you can: Work on global, industry-leading projects. Develop your career through continuous learning and upskilling. Collaborate with highly skilled professionals across disciplines. Enjoy a flexible work culture, competitive benefits, and career advancement opportunities. At Jacobs, we empower you to shape the future. Be part of a world where your expertise drives innovation and transformation. Qualification : B.E./B.Tech in Civil or Mechanical Engineering (or a related discipline) from a recognized institution.

Position: Java Engineer - Studio Engineer Job Overview: At BlackRock, technology has always been at the core of what we do. Our technologists continue to shape the future of the industry through innovative solutions. As part of the Aladdin Data team, we focus on evolving our platform to deliver exponential scale, powering the future growth of Aladdin. The Studio Engineers at BlackRock build and design large scale data storage, computation, and distribution systems, working on next-generation technologies. About this Role: We are seeking Java engineers who enjoy innovating and tackling complex problems. You will be part of a multi-disciplinary squad, involved from the inception of projects, working on architecture, development, deployment, and maintenance of studio products and services. Engineers in this role will collaborate with product managers to deliver solutions that improve platform performance and scalability, all while maintaining a collaborative work environment and adhering to industry-leading standards. Responsibilities: Collaborate with program and product managers to expand product offerings based on business demands. Design, develop, deploy, and maintain studio products and services, while iterating on design processes. Drive user engagement and adoption while working towards improving platform performance and scalability. Work closely with various teams to ensure effective deployment and maintenance of the products. Provide production support for applications when necessary and troubleshoot complex performance issues. Create user documentation to maintain development and operations continuity. Contribute to the upkeep of UX and design standards in the studio. Required Qualifications: BA/BS in Computer Science or equivalent practical experience. 10+ years experience delivering medium to large scale enterprise solutions. Experience architecting and building scalable distributed applications. Proficiency in Java, Python, SQL, and Linux. Experience with Event Driven Architecture, Microservices, and Cloud technologies. Familiarity with object-oriented design patterns. Experience with dev ops tools like Git, Maven, Jenkins, Gitlab CI, Azure DevOps. Experience with Agile development methodologies and tools. Ability to troubleshoot and fix performance issues across codebases and database queries. Excellent written and verbal communication skills. Passion for learning and implementing new technologies in a fast-paced environment. Preferred Skills: Experience with Perl and C++. Familiarity with UI/UX stack. Experience supporting large-scale, complex analytics requirements. Our Benefits: To help you stay energized, engaged, and inspired, we offer a wide range of benefits, including: A strong retirement plan. Tuition reimbursement. Comprehensive healthcare options. Support for working parents and Flexible Time Off (FTO) to recharge. Our Hybrid Work Model: BlackRock s hybrid work model promotes collaboration and flexibility. Employees are required to work at least 4 days in the office per week, with the option to work from home 1 day a week. Some business groups may have different requirements based on their roles and responsibilities. About BlackRock: At BlackRock, our mission is to help more people experience financial well-being. We are dedicated to investing in our employees and fostering an environment where colleagues feel welcomed, valued, and supported. Our employees contribute to global growth, helping strengthen businesses, finance infrastructure, and facilitate innovation. We offer development opportunities and benefits to help our employees thrive. Qualification : BA/BS in Computer Science or equivalent practical experience

Position: Alpha Gen Product Engineer Job Overview: At BlackRock, we are seeking Software Engineers who thrive in innovative environments and enjoy solving complex challenges. This is an opportunity to work with cutting-edge technology and impact the financial markets through our Aladdin investment operating system, which powers decision-making for thousands of users worldwide. The Alpha Gen Technology group (AGT) is focused on enabling market-leading performance for BlackRock's investment teams. Join a team of innovators to work on next-generation technology in the quantitative and investment space. About Aladdin and Aladdin Engineering: Aladdin is BlackRock s investment operating system, used by financial institutions worldwide. It integrates sophisticated risk analytics, portfolio management, trading, and operations tools into one platform. The Aladdin Engineering group develops and maintains this platform, building tools that manage trillions in assets and support millions of financial instruments. Your Role and Impact: As an Alpha Product Engineer in the Alpha Gen Platform team, you will develop a cloud-first platform used for both quantitative research and production systems. You will be involved in the full lifecycle of the platform, from design and architecture to development, implementation, production support, and maintenance. Your Responsibilities: Build a groundbreaking, high-quality Alpha Gen platform to meet the data and quantitative needs of research and production. Prototype new alpha-enabling technology. Migrate large amounts of critical data to cloud-native data stores like Snowflake and Azure Blob Storage. Understand and address scale challenges in data access and persistence in ingestion pipelines. Work with modern data lakes, structured file formats, containers, and orchestration ecosystems. Partner with other engineering teams at BlackRock to integrate with Aladdin. Qualifications and Skills: 8+ years of proven experience in software engineering. Excellent coding skills in Python; knowledge of Scala or Java is a plus. Experience with distributed technologies like Spark, Dask, or Kubernetes. Desire to build expertise in cloud-native technologies and applications deployed to cloud infrastructure. Familiarity with agile practices, test automation, pipelines, release management, and deployment strategies. Good understanding of the modern data ecosystem Snowflake, Apache Iceberg, Parquet formats, object stores (S3, Azure Blob Storage), and orchestration systems (Airflow, Prefect). A curiosity and passion to learn new technologies. Strong interpersonal skills to work effectively in a collaborative team environment. A deep understanding of the modern data and quantitative ecosystem. How to build a platform that enables alpha generation at scale. Experience with Aladdin the investment platform used to manage over $15 trillion in global assets. How to apply enterprise integration patterns and data science technology to enable alpha generation. Our Benefits: To help you stay energized, engaged, and inspired, we offer a wide range of benefits, including: A strong retirement plan. Tuition reimbursement. Comprehensive healthcare options. Support for working parents and Flexible Time Off (FTO) to recharge. Our Hybrid Work Model: BlackRock s hybrid work model supports collaboration while offering flexibility. Employees are required to work at least 4 days in the office per week, with the option to work from home 1 day a week. Some business groups may require more time in the office. About BlackRock: BlackRock is dedicated to helping people experience financial well-being. Our clients rely on us to support their financial goals, including saving for retirement, funding education, and growing their businesses. We invest in our employees by fostering an environment where they feel welcomed, valued, and supported with networks, benefits, and development opportunities to thrive.

Company Description Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally. Job Description Main Responsibilities: Handling and monitoring shipments in containers for third country execution in compliance with contractual requirements/conditions. Aware of shipping lines & logistical procedure for container shipment. Accurate and timely co-ordination with shipper, buyer, overseas offices, internal teams, shipping line, handling agent, supervision agency and other parties involved in shipment. Be aware of and avoid cost and consequences related non-accomplishment of shipment deadline and contractual period. Good knowledge of Letter of credit. Should be familiar with UCP 600 & ISBP Working on Letters of credit - Letter of credit to be checked and verified in accordance with contractual terms and conditions followed by issuance & presentation of documents well within time. Checking and/or preparation of shipping documents as per Letter of Credit; presenting them for payments as per contractual terms Prepare error free post shipment documentation/Clean negotiation of shipping documents. Preparation of weekly reports and updating accurate data in working system as well as in shipment files. Daily reporting / status updates of shipments under various contracts, stock positions and high-lighting potential delays. Proper filing and maintenance of records. Updating KPI Dedicated and to work as per the requirement of Job / shipment, time should not be a barrier. Experiences: 8 to 15 years of experience Other skills (Computer Skills, etc): Proficiency with MS Word and Excel. Ability to prioritize multiple tasks and meet strict deadlines Accurate data entry skills and Strong documentation skills Additional Information Additional Information for the job Diversity & Inclusion LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion. LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply. Sustainability Sustainable value is at the heart of our purpose as a company. We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us What We Offer We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world. We offer A workplace culture that embraces diversity and inclusivity Opportunities for Professional Growth and Development Employee Recognition Program Employee Wellness Programs - Confidential access to certified counselors for employee and eligible family members, along with monthly wellness awareness sessions. Certified Great Place to Work

We are looking for a highly capable Node.js developer to optimize our web-based application performance. You will be collaborating with our front-end application developers for designing back-end components and integrating data storage and protection solutions. Role And Responsibilities: Developing and maintaining all server-side network components Ensuring optimal performance of the central database and responsiveness to front-end requests Collaborating with front-end developers on the integration of elements Designing customer-facing UI and back-end services for various business processes Developing high-performance applications by writing testable, reusable, and efficient code Implementing effective security protocols, data protection measures, and storage solutions Running diagnostic tests, repairing defects, and providing technical support Documenting Node.js processes, including database schemas, as well as preparing reports Recommending and implementing improvements to processes and technologies Keeping informed of advancements in the field of Node.js development Required Skills and Capabilities: Bachelor's degree in computer science, information science, or similar At least two years of experience as a Node.js developer Extensive knowledge of JavaScript, web stacks, libraries, and frameworks Knowledge of front-end technologies such as HTML5 and CSS3 Above grade interpersonal, communication, and collaboration skills Exceptional analytical and problem-solving aptitude Great organizational and time management skills Availability to resolve urgent web application issues outside of business hours Qualification : Bachelor's degree in computer science, information science, or similar

We are looking for a Ruby on Rails Developer to join our engineering team. In this role, you will be responsible for building API interfaces and backend infrastructure and collaborate with UI, connectivity and DevOps teams to come up with elegant solutions to complex problems. Role And Responsibilities: Designing and developing new web applications Maintaining and troubleshooting existing web applications Writing and maintaining reliable Ruby code Integrating data storage solutions Creating back-end components Identifying and fixing bottlenecks and bugs Integrating user-facing elements designed by the front-end team Connecting applications with additional web servers Maintaining APIs Required Skills and Capabilities: Bachelor s degree in computer science, computer engineering, or related field Experience working with ruby on rails as well as libraries like Resque and RSpec Ability to write clean ruby code Proficiency with code versioning tools including Git, Github, SVN, and Mercurial Experience with AngularJS or BackboneJS Familiarity with MVC, Mocking, RESTful, and ORM Good understanding of front-end technologies including HTML5, JavaScript, and CSS3 Knowledge of server-side templating languages including Slim and Liquid Familiarity with testing tools Qualification : Bachelors degree in computer science, computer engineering, or related field

We are seeking a highly experienced Senior Snowflake Data Engineer to join our team. The ideal candidate will be responsible for designing and implementing robust data solutions within Snowflake, ensuring they are efficient, secure, and scalable. Responsibilities Engage in Snowflake data modeling to create and maintain optimized models tailored for data ingestion and analytical needs Develop and sustain ETL pipelines to consolidate data from diverse sources into Snowflake while preserving data integrity Fine-tune the performance of Snowflake deployments, optimize storage usage, and manage data partitioning for prompt and reliable data access Establish strong data security measures, implement role-based access controls, and apply data masking techniques to uphold data governance standards Leverage tools like dbt and Apache Airflow for scheduling and automating data processes and pipeline surveillance Cooperate closely with cross-functional teams including data scientists and business analysts to solve intricate data issues and carry out effective troubleshooting Create detailed documentation and reports on data architectures, ETL processes, and system operations to facilitate clear communication and knowledge sharing across the organization Requirements 5-8 years of experience in a data engineering role Background in information warehousing with AWS or Azure, utilizing DBT, Snowflake Proficiency in Python programming, workflow management tools including Argo, Oozie, or Airflow Snowflake modeling fundamentals like roles, schema, and databases Competency in data vault modeling, designing, and developing data transformation pipelines using DBT We offer Opportunity to work on technical challenges that may impact across geographies Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications Opportunity to share your ideas on international platforms Sponsored Tech Talks & Hackathons Unlimited access to LinkedIn learning solutions Possibility to relocate to any EPAM office for short and long-term projects Focused individual development Benefit package: Health benefits Retirement benefits Paid time off Flexible benefits Forums to explore beyond work passion (CSR, photography, painting, sports, etc.) Qualification : 5-8 years of experience in a data engineering role

Job Description Responsibilities Main Purpose Ensuring that the raw material and packaging material is checked as per the acceptance/rejection criteria Ensuring that the finished product meets the quality and food safety requirements. Ensuring lab inventory is maintained to ensure zero stock outs Accountabilities Conducting quality checks of RM/PM material received in the plant to ensure that all FLI standards of quality are met. Monitoring RM/PM tests, reporting of non-compliance of service providers and communication about the corrective action. Maintaining accurate and comprehensive reports for communication to all the people concerned. Conducting regular audits of RM/PM stores for storage condition, FIFO/FEFO and Allergen implementation. Ensure the smooth implementation of food safety policies Ensuring best quality of RM/PM received in through in RMPM store quality checks and inspection. Implementing right quality control systems/standards for the vendors/suppliers. Responsible for ensuring the maintenance of implementation of GMP, GHK by adhering to master cleaning schedule. Lab Safety & GLP as per ASHA requirements and internal/external audits (HACCP, AIB, Personal Hygiene, Process audit) at Plant. Drive ASHA compliance for the site. Communication to vendors in relation to the Root cause and failure analysis for deviations and follow up for the implementation of the corrective actions. Ensure receiving of quality RM/PM material as per the FLI standards. Reporting of Deviation/Discrepancies to vendors/purchase and follow up for the corrective and preventive steps. Maintain KC 13 related RMPM documents & ensuring compliance to it. Coordinating for the AA sample on monthly basis. Training of RMPM stores, 13pl & Lab staff on technical, quality & food safety requirement. Compiling GSM data, exception reports and RMPM Quality report. Ensuring calibration of lab equipment & other online measuring devises. Conducts Personnel Hygiene checks for the plant & drive improvement Qualifications Sc./M.SC/B.Tech. - Food Technology 2-3 Years of experience in Food Manufacturing Industry, Worked in RM/PM checking field in foods Functional- RM/PM testing, Food Safety Systems, QA Systems, GMP policy People Analytical Skills, good interpersonal skills, inspiring trust, sound communication skills, ability to get the people along, ability to work under pressure situation, high level of integrity Desirable Qualification : Sc./M.SC/B.Tech. - Food Technology

The Role: Associate, IT Service Operations The Team: Our team is responsible for business management activities within the Technology group of OSTTRA including Technology Budget Management, Purchase request to Purchase order processes, the streamlining of business processes, and being enablers for the overall success of the Technology group. Our team values efficiency, innovation, and collaboration to drive operational excellence and pride ourselves on our ability to identify and implement process improvements while maintaining a strong focus on delivering high quality results to support the organizational success. The Impact: The Business Management analyst plays a crucial role in contributing to the overall objectives of the team and Technology organization. By optimizing business processes, headcount activities and ensuring seamless purchase order and invoice management, this role directly impacts the organization s operational efficiency, cost effectiveness and productivity. What s in it for you: We are looking for an experienced (5+ years in a similar role) IT ServiceDesk Engineer who can work independently, self-motivate and work in a global and multicultural team and goes the extra mile to ensure high quality in the work delivered. To enjoy working in this role we believe you have deep technical and process-oriented skills within your area of expertise, are very structured and thorough, are humble and take responsibility for the greater picture. Responsibilities: The role Directly responsible and accountable for the delivery of excellent end-user support to colleagues across all OSTTRA locations (APAC, India, UK and US) while being an integral member of larger EUC global support. Act as the first point of contact for the business, logging, triaging, managing, and resolving incidents and service requests across all OSTTRA EUC technologies Provide first and second line support via telephone support, email, live support, in person walk ups and managing queues from Self Service Portal, chats, emails and other channels. Identify, troubleshoot, resolve all support issues relating to OSTTRA Group corporate laptop, productivity & collaboration suites, telephony, video conferencing and associated business applications. Providing effective handover and escalation when necessary Effectively deal with all workloads within agreed Service Level Agreement periods. Ensure that information security considerations and controls are in place and always adhere to the Information Security policies. Provide advanced remote and deskside technical support for desktop (laptop) and telephony environment. Knowledge of Microsoft Windows 10, AD, MS Endpoint Management, Microsoft Endpoint manager, SCCM, Autopilot, Cloud App security Microsoft 365, Google Workspace and storage solutions and audio/visuals desktops/laptops/printers)Knowledge should also include hardware support (including Responsible for working with third party service providers to ensure end to end support is maintained as required. Document, maintain, use and share appropriate product and services knowledge articles and learn about new products and services as required To keep up to date with developments within the organization that may have an impact on the user experience. To fulfil any additional / ad hoc duties as required to meet the needs of the business What We re Looking For: In depth experience & expertise on Google Workspace is a must In depth experience & expertise on Microsoft 365 is a must Understanding and experience of Microsoft Exchange/Active Directory/Microsoft 365, creating and managing emails accounts, creating and amending distribution groups, creating, amending and troubleshooting issues with user accounts and permissions, including Group policies. Ability to work from ITSM tools such as Jira and self-prioritize workstack. Act on initiative with minimal management, and on multiple tasks concurrently In depth knowledge of Windows 10/11 Knowledge of standard range of desktop applications and hardware Follow-me print solutions Understanding of mobile devices iOS and Android and mobile device management (Microsoft Endpoint manager and Google MDM) Knowledge and experience of using anti-virus systems Knowledge of networking configuration LAN/WAN and wireless connections, with a technical ability and understanding of FTP, SSL etc hardware and operating systems (e.g. Windows, Linux, Apple) , storage solutions Desktop/Laptop/Telephony Working knowledge and understanding of Experience with basic networking protocols and network services including DNS, DHP and TCP/IP Basic understanding of IT Security, network protocols, firewall and VPN configurations, as well as remote access, content filtering, spam filtering, malware and virus protection Knowledge of audio and video conferencing technologies Knowledge and understanding of End User Collaboration systems email, chat, voice video, conferencing etc Previous experience within a Technical Service Desk/Desktop role in a Customer Service environment Professional qualifications: ITIL v3 Foundation, Service Desk Institute SDA or equivalent ITSM qualification Experience & expertise in working with JAMF. As this is a global role, some international travel may be necessary.

Position: Customer Satisfaction & Process Excellence Specialist Location: Gurgaon Experience: 5 to 8 years Education: MBA / PGDM in Marketing, Sales, or Operations Role Overview We are looking for a Customer Satisfaction & Process Excellence Specialist to drive Sales Satisfaction Index (SSI) initiatives and champion sales process improvements across our dealer network. This role will be instrumental in improving the customer experience, driving digital adoption, and supporting sales effectiveness through actionable insights and structured process excellence initiatives. Key Responsibilities Survey Planning & Execution Plan and manage SSI, Pre-Sales, and need-based sales surveys within defined timelines. Ensure quality data collection and compliance with established protocols. Data Analysis & Reporting Analyze and deliver dealer-wise and factor-specific survey reports. Monitor key satisfaction metrics and identify trends impacting customer experience. Customer Grievance Monitoring Investigate hot alerts and complaints from SSI surveys to uncover recurring customer issues. Coordinate resolution efforts with internal teams and ensure timely closure. Digitalization & Tool Enhancement Work with IT/Digital teams to digitize survey processes, ensuring smooth integration with platforms like Salesforce. Lead testing and improvement cycles for digital SOP manuals and customer-facing applications. Dealer Performance Support Share survey outcomes with regional teams and assist in developing dealer-specific improvement plans. Track progress of underperforming dealerships and provide structured feedback. Process Improvement Own and update digital Sales SOPs annually, ensuring alignment with evolving customer expectations and business goals. Collaborate with cross-functional teams to improve workflow efficiency and service quality. CX Monitoring & Digital Journey Optimization Regularly assess customer-facing digital touchpoints to ensure optimal user experience. Coordinate updates to maintain a seamless, intuitive customer journey. Key Skills & Competencies Strong analytical mindset and problem-solving capability Proficient in survey design, data analysis, and reporting tools Working knowledge of CRM platforms (Salesforce preferred) In-depth understanding of automotive retail sales processes Proficiency in MS Excel, PowerPoint, and data visualization tools Excellent communication and stakeholder management skills Preferred Qualifications MBA / PGDM in Marketing, Sales, or Operations 5 8 years of experience in customer experience, process improvement, or market research Automotive industry experience is highly preferred Skills Required Sales & Customer Experience Process Improvement Stakeholder Communication Survey & Data Analytics Drive customer-centric transformation and be at the forefront of sales excellence. Apply now and contribute to shaping a superior customer journey across our dealer network. Qualification : MBA / PGDM in Marketing, Sales, or Operations