Debt Collection Jobs in Bengaluru

Senior AR Associate Category: Executive | Type: Full-Time | Location: Bangalore Job Overview We are seeking a Senior AR Associate with strong expertise in Accounts Receivable (AR) and denial management. The ideal candidate will handle complex AR scenarios, ensure timely resolution of claims, and maintain high-quality standards while working closely with clients and insurance companies. Key Responsibilities Claims Resolution: Contact insurance companies to clarify denials, underpayments, and other claim-related issues. AR Management: Manage multiple denials, appeals, AR follow-ups, and refiling to ensure timely resolution. Performance Standards: Consistently meet high quality and productivity standards. Client Relations: Understand client requirements and absorb client-specific business rules and medical billing cycles. Communication: Maintain strong communication skills with a neutral accent for professional interactions. Collaboration: Work from the office and collaborate effectively with cross-functional teams. Skills & Competencies Expertise: Thorough knowledge of AR cycles, denial management, and appeals. Analytical Thinking: Strong problem-solving skills and high attention to detail. Adaptability: Ability to adapt to client-specific processes and maintain a proactive work approach. Communication: Excellent verbal and written communication skills.

Finance Executive Location: Bengaluru Employment Type: Full-time About Us Exotel is one of Asia's largest customer communication platforms. Our mission is to move enterprise customer communication to the cloud. In 2020, we powered over 4 billion calls and connected more than 320 million people. We work with innovative companies like Ola, Swiggy, Zerodha, Whitehat Jr, Practo, Flipkart, and GoJek, as well as top banks across the country. Join us in transforming how companies manage and engage with customers. What We Look For We are looking for a Finance Executive with a strong background in revenue accounting, invoicing, contract validation, and ERP systems. If you have experience in contract management and a strong understanding of sales CRM, we would love to hear from you. Ideal Candidate Education: B.Com or MBA in Finance Experience: 2-4 years in revenue/invoicing accounting, contract validation, and financial operations. Skills: Proficiency with Sales CRM and ERP systems Strong academic foundation in finance or accounting Detail-oriented with strong analytical skills Ability to work under pressure with tight deadlines Strong communication skills for regular business interaction What You Will Do As a Finance Executive, you will be responsible for ensuring that all contracts, bill plans, and customer creation activities are validated and accurate. Your work will directly impact the financial integrity of the organization. Key responsibilities include: Contract Validation: Ensure that all customer records in the system have valid contracts and the most up-to-date billing plans. Confirm contract terms align with billing plans for each customer. Bill Plan Validation: Ensure bill plans are validated in the CRM before customer approval and billing processing. Customer Creation: Approve new customer accounts after confirming all contract and billing information is valid. Credit Approval: Verify the requirements for credit approval and approve changes as necessary, based on contract validation and internal checks. Changes to Bill Plans: Approve any changes to customer billing plans after ensuring the correct contract and customer validation. Internal Controls: Ensure strong internal controls (IFC) are followed for financial operations, and ensure compliance with company standards. Collaboration: Work closely with the business team to resolve any issues, escalations, or discrepancies related to billing and contracts. Establish and maintain a regular cadence with the business teams to ensure smooth operations. Innovative Work Environment: You ll be part of a fast-growing company working with some of the largest names in the industry, building next-gen customer communication tools. Career Growth: At Exotel, we believe in investing in your personal and professional growth with opportunities for career development and skill enhancement. Dynamic Culture: We are a collaborative and inclusive team that encourages innovation, transparency, and ownership. If you're excited to be part of a dynamic, fast-growing team at Exotel and you have the right experience and skills for the role, apply now! We look forward to having you on our team. Qualification : B.Com or MBA in Finance

Collections Executive Location: Bengaluru Employment Type: Full-Time About Zolve Welcome to the financial frontier of limitless possibilities welcome to Zolve. We re not just a fintech; we re architects of a financial revolution that transcends borders. As the world s first cross-border neo-bank, Zolve empowers global citizens, migrants, and nomads to access credit and financial services in new countries using their home country credit scores. Our seamless financial products including checking accounts, credit cards, loans, remittances, and insurance help users achieve financial freedom and pursue their ambitions without geographical limits. As we expand into new geographies, product lines, and customer segments, we re looking for a Collections Executive to join our growing team. Role Overview As a Collections Executive at Zolve, you will play a vital role in recovering overdue payments for US-based credit card accounts. You ll engage directly with customers, apply strong negotiation skills, and ensure compliance with US regulations to resolve delinquent accounts efficiently and empathetically. Key Responsibilities Collections Management Manage a portfolio of delinquent US credit card accounts. Contact customers via phone, email, and other channels to recover overdue payments. Negotiate payment plans or settlements within company guidelines. Account & Data Management Maintain accurate and up-to-date records of collection activities and outcomes. Identify accounts requiring escalation or legal intervention and coordinate with relevant teams. Regulatory Compliance Conduct collection activities in strict accordance with US regulations, including the Fair Debt Collection Practices Act (FDCPA). Handle sensitive customer data responsibly and maintain data protection standards. Customer Service Respond professionally to customer queries and concerns related to their credit card accounts. Educate customers on repayment options and potential consequences of non-payment. Performance & Reporting Meet or exceed monthly collection targets and KPIs. Prepare and submit reports on collection progress, payment trends, and account status. Qualifications Education Bachelor s degree in Finance, Business, or a related field. Experience 3 to 6 years of experience in collections, preferably within consumer credit products such as credit cards, personal loans, education loans, auto loans, or home loans. Proven track record of developing and implementing effective debt recovery strategies to minimize losses. Technical Skills Strong knowledge of various collection techniques and debt recovery best practices. Familiarity with MS Office, data interpretation, and collection databases. Experience with alternate collection channels and tools. Soft Skills Excellent communication and interpersonal skills. Empathy and the ability to engage customers respectfully and professionally. Strong problem-solving and critical-thinking abilities. Be part of a mission-driven company redefining global finance. Work in a fast-growing startup environment with exciting challenges. Collaborate with passionate and diverse teams. Opportunity to make a real impact in a pioneering fintech company. Qualification : Bachelors degree in Finance, Business, or a related field

After Sales Engineer Location: Bangalore Department: Service & Support Role Summary Fracktal Works is seeking a committed and technically skilled After Sales Engineer to join our support team in Bangalore. This role is crucial in delivering a high-quality post-sales experience through equipment servicing, preventive maintenance, troubleshooting, and customer interaction. Candidates should have a solid understanding of electromechanical systems and be comfortable working hands-on in dynamic environments. Education & Experience Education: ITI or Diploma in Electrical, Electronics, or Mechanical Engineering Experience: 1 3 years in servicing 2D/3D printers, SPM machines, or similar electromechanical systems Key Responsibilities Perform installation, repair, servicing, and preventive maintenance of 3D printers and related electromechanical equipment. Troubleshoot and resolve basic electrical, electronic, and mechanical issues in the field or remotely. Maintain and update service documentation, reports, and customer records. Use basic 3D modeling tools such as AutoCAD or Fusion 360 for component understanding and communication. Build and maintain positive customer relationships to ensure high satisfaction and repeat business. Manage service tickets and turnaround times using tools like Zoho Desk. Be willing to travel for on-site customer support across locations. Coordinate with internal teams for spare parts, technical escalation, and service planning. Ensure proper communication with customers regarding service status, preventive maintenance schedules, and equipment health. Required Skills & Qualifications Proven experience working with electromechanical systems (preferably in 2D/3D printing or SPM equipment). Basic knowledge of electrical and electronic systems, and mechanical components. Strong troubleshooting skills and a methodical approach to diagnosing issues. Familiarity with CAD software like AutoCAD or Fusion 360. Good verbal and written communication skills. Ability to manage tasks independently, handle customer interactions professionally, and maintain service quality standards. At Fracktal Works, you ll be part of a fast-growing company at the forefront of 3D printing technology. As an After Sales Engineer, you ll play a key role in ensuring our customers receive outstanding support and performance from our products, helping drive long-term satisfaction and trust. Qualification : Diploma in Electrical, Electronics, or Mechanical Engineering

Associate Credit Operations Job Type: Full-Time Category: Operations Location: Bangalore About Bright Bright is a consumer fintech company dedicated to helping Americans get out of debt using advanced data science and machine learning. Our mobile app integrates all the tools needed for managing and eliminating debt covering credit score building, automated debt paydown plans, financial and budget planning, and loan refinancing across credit cards, student loans, and car loans. With 300,000+ users, 6x growth in the last year, and over 100,000 ratings and reviews, Bright is one of the fastest-growing fintech platforms in the U.S. Supported by top venture capital firms like Sequoia, Falcon Edge, and Hummingbird, Bright has raised over $40 million in funding, including a recent $50M debt financing from Encina Lender Finance. Bright is ranked among the top 8 U.S. fintech companies and is poised to become a top-100 financial institution by leveraging data science and predictive modeling. We are proud to be building the first large-scale consumer tech company from India for global markets. About Our Founders Bright was founded in 2019 by industry veterans from McKinsey s Banking Practice and data scientists from InMobi: Petko Plachkov, Avi Patchava, Varun Modi, Avinash Ramakath, and Jayashree Merwade. Role Overview As an Associate Credit Operations professional, you will play a crucial role in assessing creditworthiness, supporting loan underwriting and approval, and ensuring smooth credit operations. You will work closely with cross-functional teams to monitor credit metrics, facilitate collections, and drive improvements in operational efficiency. Key Responsibilities Conduct thorough creditworthiness assessments following company policies and guidelines. Review customer profiles and credit applications against underwriting standards. Manage loan approval processes and support decision-making with sound judgment. Utilize collection systems to assist in managing delinquent accounts and dues recovery. Monitor and report on credit-related performance metrics regularly. Handle customer conflicts and disputes with a strong customer-centric approach. Investigate customer requests by gathering relevant data and exploring all information sources. Identify opportunities for process improvements to increase efficiency and effectiveness. Collaborate with teams to ensure compliance with credit policies and regulatory requirements. 1-2 years of experience in credit assessment, underwriting, or a related role. Strong understanding of credit product workflows and end-to-end process flows. Familiarity with credit risk assessment principles and banking domain knowledge. Knowledge of the U.S. credit environment and regulatory framework is a plus. Excellent verbal and written communication skills. High analytical and investigative capabilities. Ability to manage credit-related metrics and performance indicators. Strong negotiation, interpersonal skills, and ability to handle conflicts diplomatically. Join a fast-growing fintech startup backed by leading investors. Gain exposure to credit operations and risk management in a global context. Work alongside experienced professionals passionate about transforming consumer finance. Opportunity to grow within a dynamic, collaborative environment.

Senior Engineering Manager Location: Bengaluru Experience: 13 18 years Team: Engineering Industry: Web3 | Crypto | Fintech About CoinDCX: Building Tomorrow, Today At CoinDCX, we believe that change starts together. Over the past six years, we ve grown from India s first crypto unicorn into a platform trusted by over 125 million users. As we continue scaling, our mission is clear: make Web3 accessible to everyone by solving real challenges in accessibility, security, and usability. Join us in shaping the next frontier of finance where bold ideas meet cutting-edge technology. At CoinDCX, you ll be part of a team of innovators and disruptors who are rewriting the rules of digital finance. Together, we re building secure, scalable platforms that power the Web3 economy. Here, complex becomes simple, the inaccessible becomes accessible, and the impossible becomes achievable. The Role: Senior Engineering Manager As a Senior Engineering Manager, you'll lead and grow a team of talented engineers while driving the architecture and delivery of high-impact products. This role requires technical depth, strong leadership, and a product-oriented mindset. You'll work closely with cross-functional teams to build robust systems that power the future of crypto and Web3 at scale. What You ll Own Lead end-to-end product development from planning to production. Own system architecture and drive high-impact technical decisions. Mentor, manage, and grow a team of engineers through regular feedback, coaching, and performance reviews. Collaborate cross-functionally with Product, Design, and Business teams in an Agile environment. Champion engineering best practices and operational excellence. What You Bring Technical Expertise Proficiency in Go (primary) and hands-on experience with Java, Scala, or Python. Deep understanding of distributed systems, microservices, and event-driven architectures. Real-time data streaming experience with tools like Kafka, Flink, Pulsar, or Spark Streaming. Strong database knowledge: NoSQL: Cassandra, DynamoDB, MongoDB, ScyllaDB, Bigtable SQL: PostgreSQL, MySQL Experience with caching/in-memory systems like Redis, Aerospike, or Memcached. Exposure to financial systems (ledgering, reconciliation, reporting). Fintech or crypto background is a major plus. Execution & Problem Solving Proven experience building low-latency, high-throughput, and scalable platforms. Strong ability to translate ambiguous business problems into elegant technical solutions. Passionate about reliability, accuracy, and earning customer trust. Outcome-driven leader with a strong sense of ownership and accountability. Who You Are Inherently curious and driven to master Web3 and digital assets (VDAs). Thrive in fast-paced, high-change environments. A team player who believes in "We over Me" fostering both individual and team growth. Think like an owner with a constant focus on impact, innovation, and excellence. A creative problem solver who pushes boundaries, not buttons. Perks & Benefits Design Your Own Benefits Personalize your perks whether it's for gadgets, pets, or personal goals. Unlimited Wellness Leaves Take the time you need to rest and recharge with flexible wellness time off. Mental Wellness Support Access free counseling, mental health sessions, monthly wellness events, and more. Bi-Weekly Learning Sessions Stay ahead of the curve with regular upskilling and expert-led knowledge sharing. At CoinDCX, you won t just be part of a company you ll be part of a movement. Let s bridge the gap between millions of people and the promise of Web3. Let s build what s next. Apply now and lead the future of finance.

Position Title: Field Executive Collections Location: Bangalore Overview: We are looking for a proactive and results-oriented Field Executive Collections to manage the end-to-end loan process, ensure compliance, and handle customer interactions. This role requires strong interpersonal skills, a keen eye for documentation accuracy, and the ability to multitask across sales, credit, and collections functions. Key Responsibilities: Efficiently manage the loan process from log-in to disbursement, resolving any operational bottlenecks Conduct regular follow-ups with customers and merchants to ensure timely execution and support Visit existing merchants and customers to collect feedback and assess satisfaction Analyze and identify high-risk customers/merchants/distributors, and escalate concerns to the central team Ensure thorough and accurate documentation for all loan applications Monitor compliance with company policies and lending procedures Prepare and maintain Daily and Monthly MIS reports for review and audit Requirements & Skills: Strong communication skills in English and Hindi; proficiency in the regional language is highly preferred Experience in field operations, especially in collections, sales, or credit functions Ability to multitask and manage responsibilities across various operational areas Comfortable with customer visits and fieldwork, including addressing concerns and onboarding new merchants Knowledge of financial products, especially loan documentation and verification processes High attention to detail to ensure complete and accurate data across customer files Ability to confidently present product features and explain benefits to customers and merchants

Position: Associate - Customer Success Employment Type: Full Time Department: Customer Success Location: Bengaluru About the Role: As an Associate in Customer Success, you will be the frontline point of contact, resolving customer queries promptly and ensuring an exceptional customer experience. You will manage inquiries via email, chat, and phone, adhering to company guidelines and SLAs to deliver timely and effective solutions. Key Responsibilities: Address and resolve customer queries across multiple channels (email, chat, phone) promptly and professionally. Maintain high standards of customer service to build trust and ensure satisfaction. Collaborate with business and internal teams to resolve complex issues and provide timely updates. Utilize available tools and resources to efficiently troubleshoot and resolve customer concerns. Stay informed about industry trends to continuously improve support processes. Develop strong relationships with customers and internal stakeholders to facilitate seamless communication and issue resolution. Analyze customer feedback to identify improvement opportunities and drive enhancements in service quality. Provide regular reports and insights on customer support metrics to senior management. What You ll Bring: 2-5 years of experience in customer support, preferably in fintech, email/chat processes, or escalation management (including L2 escalations). Strong verbal and written communication skills. Excellent problem-solving and analytical abilities to handle complex customer issues. Interpersonal skills to build trust and collaborate effectively across teams. Ability to work independently in a fast-paced environment while managing multiple priorities. Solid understanding of customer support industry dynamics and business acumen. Proficiency with customer support software and tools. Effective time management skills to meet SLAs and business goals. Preferred Qualifications: Experience within the FinTech sector or related background, with knowledge of fintech operations and solutions.

Job Title: Analyst / Senior Analyst Market Research Location: Bangalore Employment Type: Full-Time Job Overview We are seeking intellectually curious and detail-oriented professionals to join our high-performing Sector Research team. In this role, you will conduct deep-dive research into global technology sectors, track emerging startups, and provide insightful analysis to support data-driven investment decisions. This is an ideal opportunity for individuals passionate about startups, market trends, and competitive intelligence. Key Responsibilities Conduct comprehensive secondary research on global startups and emerging markets such as eCommerce, FinTech, HealthTech, SaaS, Robotics, and Enterprise Applications. Monitor investment trends, technological advancements, and the performance of key industry players. Develop sector-specific reports, landscapes, and strategic insights based on data-driven analysis. Identify, evaluate, and categorize high-potential startups worldwide. Become a subject matter expert in your assigned sector through continuous learning and research. Ideal Candidate Profile Graduates from top-tier institutes (IITs, NITs, BITS, IIMs) preferred. 0 3 years of experience in research, consulting, analytics, or strategy roles. Exceptional freshers with relevant internships are encouraged to apply. Strong interest in startups, venture capital, and sectoral market dynamics. Excellent analytical thinking, with outstanding written and verbal communication skills. Self-motivated, structured, and comfortable working independently in a fast-paced environment. What You Can Expect at Tracxn A meritocracy-driven, transparent, and collaborative culture free from internal politics. Exposure to like-minded, intellectually curious peers and continuous mentoring. Hands-on experience in building scalable, high-accuracy research processes. Fast-tracked learning and career growth with a clear performance-based progression path. Opportunities to make a meaningful impact from day one. Qualification : Graduates from top-tier institutes (IITs, NITs, BITS, IIMs) preferred

Job Title: Assistant Manager Corporate Finance & Treasury Location: Bangalore Department: Corporate Finance Role Overview We are seeking a detail-oriented and proactive Assistant Manager Corporate Finance & Treasury to manage and optimize Zetwerk s treasury operations. This role involves overseeing cash management, regulatory compliance, banking relationships, and treasury accounting to ensure smooth financial operations and robust control across the organization. Key Responsibilities Monitor and manage daily cash positions across multiple banks and entities to optimize fund utilization, including intercompany fund flows, interest calculations, and short-term investments. Oversee internal and external data management processes to ensure accuracy and compliance; prepare and deliver timely financial and regulatory reports to stakeholders and authorities. Ensure strict adherence to regulatory requirements and contractual covenants, preparing necessary documentation and proactively managing any compliance risks. Execute various payments (vendor, statutory, FX, interest, etc.) in coordination with Accounts Payable and other internal teams, while maintaining compliance with internal controls and Standard Operating Procedures (SOPs). Build and maintain strong relationships with banks and financial institutions to support financing needs, forex transactions, trade finance, and daily banking operations including documentation and account management. Manage end-to-end processes related to issuance and amendments of Letters of Credit (LC) and Bank Guarantees (BG). Monitor foreign exchange exposures and coordinate timely booking of forwards and other hedging instruments to mitigate currency risks. Prepare comprehensive treasury MIS reports on a monthly, quarterly, and annual basis, including cash flow statements, debt schedules, utilization reports, and FX exposure analysis. Support the management of working capital loans (Cash Credit, WCDL, Overdraft) and term loans to optimize financing costs. Ensure accuracy of treasury-related accounting entries and reconciliations in close coordination with the finance and accounts teams. Qualifications & Experience Qualified Chartered Accountant (CA) or MBA with 2 to 6 years of experience in treasury operations, working capital management, and trade finance instruments. Proficient in handling LC/BG issuance, banking documentation, and online banking portals. Solid experience in treasury accounting, cash flow forecasting, and management information system (MIS) preparation. Strong ethical standards, integrity, and problem-solving skills. Ability to thrive in fast-paced, dynamic environments while consistently delivering high-quality results. Join Zetwerk and be part of a fast-growing organization where your expertise in treasury and corporate finance will directly impact the company s financial health and growth trajectory.

Research Engineer Location: Bangalore, Karnataka, India Job Type: Full-Time Experience Level: 0-8 years Company: IBM Research India (IRL) Introduction: IBM Research is the innovation engine of IBM and is the largest industrial research organization in the world. With 12 labs across 6 continents and over 3200 researchers globally, we produce more patents daily than any other organization. At IBM Research India (IRL), we are shaping the future of computing in areas like AI, Hybrid Cloud, and Quantum Computing. Our work is at the forefront of breakthrough innovations in Foundation Models, AI systems, large-scale data engineering, and more. We are looking for top talent to join us in our exciting and dynamic projects, pushing the boundaries of innovation. As a Research Engineer, you will work on pioneering research and development in the most cutting-edge fields of AI and computing. Role Overview: The Research Engineer role at IBM India Research Lab (IRL) involves working on challenging, dynamic, and highly innovative projects in the fields of AI, machine learning, and data systems. Your responsibilities will span multiple areas including optimizing AI models for large-scale distributed systems, pre-training foundation models, and developing real-world use cases that leverage IBM s infrastructure and models. Key Responsibilities: Optimized Runtime Stacks for Foundation Models: Work on fine-tuning, inference serving, and large-scale data engineering for AI models. Focus on multi-stage tuning, reinforcement learning, inference-time compute, and preparing data for complex AI systems. Model Optimization Across Accelerators: Develop solutions to optimize models for multi-accelerator environments, particularly focusing on IBM s AIU accelerator. Work on compiler optimizations, specialized kernels, libraries, and tools to enhance model performance. Pre-training and Deployment of Foundation Models: Participate in pre-training language models and multi-modal foundation models. Work on distributed training procedures, model alignment, and creating pipelines for various tasks, including LLM-generated data pipelines. Research and Use Case Development: Develop and implement use cases that effectively leverage infrastructure and models to drive real-world value. Contribute to creating frameworks for human-data collection and deploying models on user-centric platforms. Required Education and Experience: Education: A Master s degree in Computer Science, AI, or related fields from a top institution. Experience: 0-8 years of experience working with modern ML techniques, including but not limited to model architectures, data processing, fine-tuning techniques, reinforcement learning, distributed training, and inference optimizations. Technical Skills: Experience with big data platforms such as Ray and Spark. Experience with Pytorch FSDP and HuggingFace libraries. Proficiency in programming with Python or web development technologies. Mindset and Attitude: A growth mindset and pragmatic approach to problem-solving. Preferred Experience: Research Experience: Peer-reviewed research at top machine learning or systems conferences. Advanced Technical Skills: Experience working with pytorch.compile, CUDA, Triton kernels, GPU scheduling, and memory management. Open Source Contributions: Experience working within open-source communities, contributing to or developing open-source projects. Innovative Environment: Be at the forefront of technological innovation, working on cutting-edge projects in AI, quantum computing, and more. Global Impact: Work on projects that influence both academic research and commercial product development, making a global impact. Career Development: IBM offers abundant opportunities for learning and growth, with access to the latest technologies and research. Collaborative Culture: Work with a diverse team of world-class researchers and engineers in a collaborative, open-source-driven environment. Apply today and become a part of the team that s redefining innovation. Qualification : A Masters degree in Computer Science, AI, or related fields from a top institution.

Job Title: Collections Manager About PhonePe Group PhonePe is India s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country, and executing on your dreams with purpose and speed, join us! Location Bangalore, Ranchi, Dharwad, Indore, Ahmedabad Job Responsibilities Managing the portfolio by strategizing and driving collections for the assigned region. Driving the compliance to collection processes in the assigned region. Responsible for controlling the roll rates and recovery of overdue from the delinquent pool & controlling bucket wise delinquencies. Drive Higher resolution rates across buckets. Reviewing collections KPI to deliver superior client experience. Develop and execute collection strategies consistent with the nature of exposure and gravity of delays in payment. Identify, develop and continuously improve collections process to ensure overall efficiency. Develop an in-depth understanding collections SOP and drive implementation. Accountable for designing and implementing Compliance & Controls for collections unit in line with regulatory guidelines. Daily monitoring and regular reviews of delinquent portfolio to make location level strategy for smooth operations. Functional Competencies Business Acumen: Analyse the effectiveness of the processes on a day-to-day basis and course correct. Analytical: Drive specific process efficiency metrics and be accountable to drive data-driven decision making. Managing Stakeholder: Manage disagreements maturely and align stakeholders. Communicate proactively and help bring clarity around deliverables and owners. Results Oriented: Deliver on short-term goals and long-term milestones set by business. Attributes We Are Looking For Must be MBA/Graduate and above and have at least 5 years of experience in collections. Experience in New age NBFCs or Banks or Fintech is mandatory. Decision making, work under pressure, Effective communication. PhonePe Full-Time Employee Benefits Insurance Benefits: Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance. Wellness Program: Employee Assistance Program, Onsite Medical Center, Emergency Support System. Parental Support: Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program. Mobility Benefits: Relocation Benefits, Transfer Support Policy, Travel Policy. Retirement Benefits: Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment. Other Benefits: Higher Education Assistance, Car Lease, Salary Advance Policy. Why Work at PhonePe Working at PhonePe is a rewarding experience! With great people, a work environment that thrives on creativity, and the opportunity to take on roles beyond your defined job description, PhonePe offers a chance to grow your career in an innovative, dynamic company.

Introduction A career in IBM Consulting means building long-term relationships and collaborating closely with global clients. As part of IBM BPO, you ll be at the forefront of digital transformation, leveraging agile methodologies, process mining, and AI-powered workflows. You will work alongside industry leaders to help the most innovative companies optimize their hybrid cloud and AI journeys, supported by IBM s advanced technology platforms, including IBM Software and Red Hat. Curiosity, continuous learning, and innovation are at the core of IBM s success. In your role, you ll be encouraged by mentors and coaches to challenge conventional thinking, explore new ideas, and develop groundbreaking solutions with real impact. Your Role and Responsibilities As a Process Analyst Order to Cash (O2C), you will manage various aspects of accounts receivable, including cash application, account reconciliation, and investigation of discrepancies. You will play a key role in ensuring accuracy, timeliness, and adherence to service-level agreements while driving automation and operational efficiency. Key Responsibilities: Analyze receivable accounts, investigate entries, and prepare audit-related documentation. Execute netting instructions, Direct Debit runs, and Oracle updates; handle Direct Debit rejections. Investigate and rectify unapplied payments, ensuring proper allocation. Provide information related to customer payments, refunds, and other accounts receivable inquiries. Meet client Service Level Agreements (SLAs) and ensure tasks are completed within specified timelines. Required Technical and Professional Expertise Commerce graduate with 2-4 years of experience in Order to Cash (O2C). Expertise in cash application automation, increasing touchless cash settlement, and reducing complexity in assigned accounts. Proven track record in meeting accuracy and timeliness goals, achieving individual and business metrics. Experience collaborating with customers, sales, and finance teams for process improvements. Hands-on proficiency in automating and optimizing cash applications. Preferred Technical and Professional Expertise Proficiency in MS Office applications and experience with ERP systems as an end-user. Self-motivated, goal-oriented achiever with a strong focus on meeting targets. Ability to thrive under deadlines and contribute to change management initiatives. Strong interpersonal and teamwork skills.

People Operations Analyst FalconX Location: Bangalore Experience: 1 3 Years Education: Bachelor s degree in Human Resources, Business Administration, or related field About FalconX FalconX is a pioneering team of operators, investors, and builders transforming institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the complexities of the digital asset market. Our platform empowers clients to navigate the crypto ecosystem seamlessly, providing the infrastructure, liquidity, and tools needed for institutional strategies from start to scale. Role Overview We are seeking a People Operations Analyst to join our growing People team in Bangalore. You will be responsible for delivering a smooth, efficient, and high-quality employee experience across the full lifecycle from onboarding to offboarding while ensuring our people processes are accurate, scalable, and compliant. Key Responsibilities HR Systems & Administration Maintain accurate and up-to-date employee records and confidential staff information. Prepare and manage employment contracts, policies, procedures, and standard HR letters. Manage employee status changes such as promotions, transfers, and terminations. Identify opportunities to improve people processes, including system enhancements or policy updates. Generate and analyze HR reports to support monthly, quarterly, and annual metrics. Global Onboarding & Offboarding Coordinate pre-joining formalities, documentation collection, and system setup. Support offboarding processes, including checklists, documentation, and system updates. Ensure a smooth onboarding experience for new hires. Initiate background checks and coordinate with vendors and candidates. Recruiting Operations Maintain and update global offer letter templates in line with compensation and legal guidelines. Manage post-offer candidate engagement to ensure a positive pre-joining experience. Support Talent Acquisition on operational projects, including referral bonuses and data hygiene. General HR Support Respond to employee queries regarding HR policies, processes, or documentation. Support HR projects, audits, and initiatives aimed at improving efficiency and compliance. Required Qualifications Bachelor s degree in Human Resources, Business Administration, or a related field. 1 3 years of experience in HR Operations, People Operations, or Recruiting Operations. Strong attention to detail, organizational skills, and time-management abilities. Ability to handle confidential information with integrity. Excellent written and verbal communication skills; comfort working with global teams. Proficiency with HRIS tools, ATS systems, and Google Workspace/Microsoft Office Suite. Experience in a growth-stage startup is a plus. Proven ability to manage multiple projects and priorities in a fast-paced environment. Enable a smooth and positive employee experience across the organization. Drive efficiency and accuracy in HR operations and reporting. Partner with teams across the globe to ensure consistent, compliant, and scalable processes. Play a critical role in supporting a fast-growing organization at the intersection of finance and technology. Qualification : Bachelors degree in Human Resources, Business Administration, or related field

Senior Technical Architect Location: Bengaluru Work Type: Full-Time About Locus Locus is a battle-tested, agentic Transportation Management System powering all-mile, all-channel logistics across 30+ countries. In 2025, Locus joined the Ingka Group (IKEA Retail), gaining the scale of a global leader while continuing to operate independently. Headquartered in Bangalore with a global footprint, we are a team of 170+ problem-solvers united by a mission to reinvent how the world moves goods. What We Value Global Mindset: Curiosity about diverse markets. Driven: Energized by complex challenges. Thoughtful: Analytical and deliberate. Adaptive: Decisive in fast-moving environments. Exacting: Commitment to excellence and detail. Role Overview You will define the architectural backbone of Locus s enterprise SaaS platform. This role bridges the gap between product vision and technical execution, ensuring our systems remain scalable, extensible, and resilient as we grow globally. Key Responsibilities Platform Vision: Define high-level system and module architectures aligned with business goals. Domain-Driven Design: Build domain-centric, loosely coupled systems for logistics and enterprise SaaS. Scale & Performance: Architect resilient, high-throughput systems for real-time data processing. Technical Mentorship: Lead design reviews and mentor engineers on architectural patterns and best practices. Modernization: Identify technical debt and define phased roadmaps for platform evolution. Ideal Candidate Profile 10+ years in software architecture, including 3+ years in enterprise SaaS platform architecture. Domain Expertise: Deep knowledge of TMS, WMS, routing, or optimization systems. Technical Stack: Mastery of Microservices, Event-Driven Architectures, REST APIs, and Cloud-Agnostic design. Leadership: Proven ability to communicate complex blueprints to both executive stakeholders and engineering teams. Shape the future of logistics automation, establish a foundation for global innovation, and solve complex, real-world problems with the backing of the IKEA ecosystem.

General Manager Healthcare RCM Operations Job Category: Management Location: Bangalore Job Overview We are seeking an experienced General Manager Healthcare RCM Operations to lead end-to-end Revenue Cycle Management (RCM) operations across multiple clients. This leadership role is responsible for strategic planning, operational excellence, client management, team leadership, compliance, and financial performance, ensuring efficiency, accuracy, and client satisfaction in all RCM functions. Key Responsibilities Strategic Leadership Drive strategy, planning, and execution across all RCM functions including patient access, billing, coding, charge capture, claims processing, payment posting, AR follow-up, and denial management. Develop and implement initiatives to improve collections, reduce denials, and optimize cash flow. Align operational strategies with client expectations, regulatory compliance, and industry best practices. Operational Excellence Oversee large-scale RCM operations across multiple clients/accounts. Monitor key performance indicators (AR days, clean claim rate, denial rate, net collection rate, etc.) and drive continuous improvement. Implement process automation and digital transformation initiatives to enhance operational efficiency. Client & Stakeholder Management Serve as the primary point of contact for client leadership. Build strong client partnerships, ensuring SLAs, TATs, and quality standards are consistently met or exceeded. Manage escalations and drive resolutions with a client-focused approach. Team Leadership Lead, mentor, and inspire a large team of managers, SMEs, and associates across functions. Hire, train, and develop leadership talent to ensure a strong succession pipeline. Promote employee engagement, retention, and a performance-driven culture. Compliance & Quality Ensure strict adherence to HIPAA, CMS guidelines, and client-specific compliance requirements. Establish and maintain robust internal controls and audit processes. Collaborate with Quality and Training teams to maintain high accuracy and performance standards. Financial Management Own the P&L for assigned accounts and operations. Drive cost optimization initiatives without compromising service quality. Provide accurate financial forecasts, budgets, and performance reports to leadership. Key Skills & Competencies Deep expertise in US healthcare RCM (front-end to back-end). Strong knowledge of payer rules, coding guidelines, and HIPAA compliance. Proven experience in managing large-scale operations (250+ FTEs). Client-facing leadership with the ability to build CXO-level relationships. Data-driven decision-making with strong analytical and problem-solving skills. Experience driving digital transformation and automation (RPA, AI in RCM). Excellent communication, negotiation, and stakeholder management capabilities. Success Metrics Improvement in collections and AR performance. Reduction in denials and operational errors. Achievement of SLA and client satisfaction targets. Strong employee retention and a robust leadership pipeline. Profitability and cost optimization in line with business objectives.

Position: Mechatronics & Big Data Scientist Developer Department: Research & Development Reporting To: General Manager Location: Bengaluru Key Responsibilities Machine Learning: Select features, build, and optimize classifiers using advanced machine learning techniques. Data Mining: Perform data mining using state-of-the-art methods to extract valuable insights from large datasets. Data Enhancement: Extend the company s datasets with third-party data sources when necessary to improve model accuracy and relevance. Data Collection & Processing: Improve data collection procedures to include all necessary information for building analytic systems. Data Cleansing & Integrity: Process, cleanse, and verify the integrity of data used for analysis to ensure reliable results. Ad-hoc Analysis: Perform ad-hoc analysis as needed, presenting the results in a clear, actionable manner. Anomaly Detection: Design and implement automated anomaly detection systems, tracking their performance over time to ensure accuracy. Behavioral Competencies Data-Driven: Strong inclination toward working with data and applying analytical thinking to solve complex problems. Detail-Oriented: Meticulous in data analysis and system development to ensure quality and precision in results. Skills and Expertise Machine Learning Algorithms Strong understanding of machine learning techniques and algorithms such as k-NN, Naive Bayes, SVM, Decision Forests, etc. Data Science Tools Experience with common data science toolkits like R, Weka, NumPy, and MatLab. Proficiency in at least one (preferably NumPy or R) is highly desirable. Data Visualization Skilled in data visualization tools such as D3.js, GGplot, or similar. Database Management Experience with query languages such as SQL, Hive, Pig, NiFi, or others depending on the company s stack. Familiarity with NoSQL databases like InfluxDB, MongoDB, Cassandra, HBase. Statistical Analysis Strong applied statistics skills, including distributions, statistical testing, and regression analysis. Programming Skills Good scripting and programming skills in languages like PHP, Slim, SQL, and Laravel. Big Data Technologies Knowledge of Hadoop, HDFS, NiFi, and other big data platforms and technologies. Qualifications Essential: MTech, MS, or equivalent in Mechatronics, Computer Science, or a related field. Experience: Minimum 2 years of hands-on experience in developing SDKs and working with Big Data platforms. Proven track record in machine learning, data mining, and data science projects. Qualification : MTech, MS, or equivalent in Mechatronics, Computer Science, or a related field

Job Title: Product Manager - Midas Location: Bangalore Department: Product Management Employment Type: Full-Time About FalconX At FalconX, we are a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the cryptocurrency markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industry's foremost challenges. Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, liquidity, and infrastructure found in conventional financial markets. As a comprehensive solution for digital asset strategies, FalconX enables seamless navigation through the evolving cryptocurrency landscape. The Role We are seeking a Technical Product Manager to focus on the technical and tactical aspects of our electronic trading platform, **Midas**. In this role, you will work closely with internal teams to build and maintain scalable, robust, and high-performance solutions for institutional customers. You will be responsible for managing the infrastructure, app layer, liquidity layer, and client-facing initiatives, ensuring the platform is optimized for reliability, speed, and scale. Key Responsibilities 1. Infrastructure Layer Management: Drive quarterly investments in **latency and reliability improvements** to enhance the core infrastructure of the platform. Ensure improvements in latency lead to measurable throughput gains, reduced slippage, and higher fill rates. Oversee technical enhancements and upgrades to maintain and scale the platform's infrastructure. 2. Application Layer Enhancements: Develop and enhance new order types and algorithms (e.g., Stop Loss, Partial Fills, Icebergs) to meet evolving market needs. Manage tech debt cleanup, including consolidating and updating configurations. Oversee **FIX infrastructure updates** to support new order types, scalability, and more dynamic spreading logic. Improve **API performance**, focusing on reducing outdated and slow API calls to match current scale. 3. Liquidity Layer: Transition away from primitive hedging models by increasing the sophistication of liquidity management. Develop APIs for liquidity providers (LPs) to enhance platform functionality and liquidity management. Build tools to track and report liquidity status and identify potential gaps in liquidity. 4. Client-Facing Initiatives: Collaborate with cross-functional teams to translate client needs into technical features and product requirements as the platform expands into new markets. Work closely with Sales and Revenue teams to ensure alignment of product development with client demands and technical capabilities. Support client onboarding and provide technical insights into the trading system to ensure a seamless user experience. 5. Day-to-Day Operations: Oversee proactive issue identification and resolution during Asia hours, ensuring system uptime and reliability. Track and report trading data and success metrics for product releases, ensuring timely and accurate performance metrics. Support revenue teams in technical conversations and assist in explaining technical challenges and solutions to clients and stakeholders. 6. Product Lifecycle Management: Own the product lifecycle from concept to execution, driving the Objectives and Key Results (OKRs) for Midas and other product initiatives. Write detailed Product Requirements Documents (PRDs) for technical improvements at the infrastructure and application layers. Create testing frameworks and test cases for product releases, ensuring high-quality standards are maintained. 7. Cross-Functional Collaboration: Collaborate with Engineering, Partnerships, Operations, and Compliance teams to capture all technical requirements for successful product launches. Ensure product features are delivered on time and meet the needs of internal stakeholders and customers. Qualifications Experience: 4-7 years of proven experience in technical product management with a focus on API development and management. Minimum 2 years of experience in brokerage, market-making, or institutional trading. Experience working with foreign exchange products or payment solutions is a must. Prior experience in digital assets or cryptocurrency markets is a bonus. Skills: Strong technical background with experience in managing complex trading systems and market infrastructure. Proficient in **API design and development**, with hands-on experience working with low-latency, high-performance systems. Ability to define and prioritize product requirements in collaboration with cross-functional teams. Excellent problem-solving skills, with the ability to navigate technical challenges in a fast-paced, evolving market. Strong knowledge of market-making and liquidity management in institutional environments. Excellent communication skills with the ability to explain technical concepts to both technical and non-technical stakeholders. Education: Bachelor s or Master s degree in Computer Science, Engineering, or a related field (or equivalent practical experience). Innovative Environment: Work at the intersection of traditional finance and cutting-edge blockchain technology in a fast-paced, high-growth environment. Market Leadership: Play a crucial role in shaping the future of digital asset trading for institutional clients, helping to address key industry challenges. Collaborative Culture: Join a team of highly talented operators, engineers, and product managers working towards a unified mission of revolutionizing the crypto market. Career Growth: Gain exposure to a rapidly expanding industry and access to opportunities for learning and development. If you're passionate about digital assets, excited by technical challenges, and ready to have a direct impact on the future of institutional trading, we want to hear from you! Join us at FalconX to shape the future of the crypto market. Qualification : Bachelors or Ma...

Job Title: Product Manager Experience: 3+ Years Location: Bangalore Company: Kaleidofin About Kaleidofin Kaleidofin is a mission-driven fintech platform working to deliver finance for everyone, everywhere. We serve low-income and informal economy segments with ki credit a comprehensive solution that combines credit scoring (ki score), seamless infrastructure integration, risk dashboards (ki view), and structured capital products. With a presence in India, Bangladesh, and Kenya, our solutions are trusted by inclusive financial institutions and have impacted 6+ million customers, enabling over $3 billion in debt capital to underserved communities. Backed by marquee investors like the Gates Foundation, Omidyar Network, and Rabo Partnerships, Kaleidofin has been featured on the Forbes Asia 100 to Watch and is a multi-year Great Place to Work awardee. Role Overview: Product Manager We are looking for a Product Manager to join our high-impact product team. In this role, you ll own the end-to-end lifecycle of key fintech products from concept to launch and beyond. You ll work closely with engineering, business, and design teams to drive product vision, strategy, and delivery. You ll be responsible for building scalable solutions that serve real customer needs, improve operational efficiency, and drive meaningful outcomes for financial inclusion. Key Responsibilities Own and manage the entire product lifecycle ideation, development, launch, iteration. Translate business strategy into a clear product roadmap and maintain a well-groomed backlog. Deliver impactful features and enhancements across new and existing products. Define and track product OKRs; analyze performance to guide data-driven decisions. Partner with cross-functional teams engineering, data, business, and operations to align on goals and execution. Conduct competitor analysis, market research, and user feedback sessions to inform product direction. Ensure security and compliance responsibilities are understood and adhered to for all product initiatives. Advocate for the user, championing high-quality experiences across every interaction. 3+ years of experience in product management, ideally in B2B SaaS or fintech. Strong background in building and scaling B2B products; experience in the financial services space is a big plus. Demonstrated ability to contribute to product vision, create roadmaps, and align cross-functional teams. Solid understanding of agile methodologies and product development cycles. Excellent written and verbal communication skills comfortable presenting to leadership and stakeholders. Highly self-motivated with a strong work ethic; thrives in a fast-paced, high-ownership environment. Bachelor's degree or equivalent professional experience. Build meaningful products that directly impact millions across emerging markets. Join a fast-growing, globally recognized fintech platform backed by top-tier investors. Collaborate with a diverse and mission-driven team working on real-world financial problems. Be part of a culture that values innovation, ownership, and continuous learning. Apply now and be part of Kaleidofin s journey to drive financial impact at scale. Qualification : Bachelor's degree or equivalent professional experience

Quality Leader Location: Bangalore Experience: 8 12 Years Education: B.E / B.Tech / M.E / M.Tech in Electronics, Computer Science, or a related discipline Job Summary We are looking for an experienced Quality Leader to drive software and process quality across embedded systems projects, with a focus on ASPICE, CMMI, and Functional Safety standards. The ideal candidate will have deep expertise in quality systems, metrics-driven process evaluation, and project lifecycle management. This role is instrumental in ensuring that project deliverables meet the highest standards of quality, safety, and compliance especially within the automotive domain. Key Responsibilities Process Monitoring & Compliance Ensure adherence to defined processes (ASPICE 3.1/4.0, CMMI, ISO standards) across multiple projects. Identify and report non-compliance issues and drive corrective/preventive actions (CAPA). Conduct process audits and facilitate project quality gate reviews. Data Collection & Metrics Analysis Collect project and process data to derive key quality metrics (e.g., defect density, review efficiency, process compliance scores). Perform root cause analysis (RCA) for quality issues and implement improvement actions. Tool and System Oversight Manage configuration management systems and defect/issue tracking tools. Work closely with development and testing teams to ensure tool usage aligns with defined processes. Process Definition & Improvement Define, maintain, and continuously improve the organization s Quality Management System (QMS). Contribute to functional safety and cybersecurity process definition (e.g., ISO 26262, ISO 21434). Promote a culture of quality and continuous improvement through training, mentoring, and awareness programs. Required Skills & Experience 8 12 years of experience in quality assurance or process management in embedded software projects. In-depth knowledge of ASPICE (3.1/4.0), CMMI, and SDLC models such as V-Model, Agile/Scrum. Experience with software quality metrics, root cause analysis, and CAPA processes. Familiarity with defect tracking and configuration management tools (e.g., Jira, IBM Rational, Git, SVN). Understanding of software quality factors, process audits, and measurement techniques. Exposure to Functional Safety (ISO 26262) and QMS process definition. Working knowledge of at least one programming language (C, C++, Python, etc.) to understand software deliverables from a quality perspective. Preferred / Added Advantage Experience in the automotive domain, including compliance with industry-specific safety and cybersecurity standards. Involvement in certification or appraisal processes (e.g., ASPICE assessments, CMMI appraisals). Knowledge of ISO 21434 (Automotive Cybersecurity). Lead quality transformation initiatives across cutting-edge embedded projects. Collaborate with top-tier automotive and industrial clients. Play a strategic role in shaping process excellence and organizational quality culture. Competitive compensation and a platform for professional growth. Qualification : B.E / B.Tech / M.E / M.Tech in Electronics, Computer Science, or a related discipline