Decision Making Support Jobs in Bengaluru

Job Title: Assistant Manager Location: Bengaluru Experience Required: 5 to 13 years Minimum Qualification: Diploma in Electronics Engineering Key Skills Vendor Management Facility Management Customer Relationship Management (CRM) Maintenance & Operations Budgeting & Invoicing Documentation & Compliance Job Summary We are seeking an experienced and proactive Assistant Manager to oversee facility operations, vendor coordination, society handovers, and maintenance processes across residential projects. The role involves cross-functional collaboration, documentation oversight, and ensuring timely execution of services for enhanced customer satisfaction and operational efficiency. Key Responsibilities Operations & Facility Management Manage all AMCs, warranties, service contracts, and PPM (Planned Preventive Maintenance) schedules. Oversee society formation and handover, including documentation sign-offs and equipment transfers. Ensure snag rectification and obtain necessary sign-offs from relevant stakeholders. Maintain uptime of common areas and amenities, and handle repair and spare part management. Coordinate issuance of permits to the project team as required. Budgeting & Financial Coordination Assist in planning and tracking unsold apartment bills, and submit working details to the accounts team. Prepare yearly budgets for common areas and share them with residential societies. Respond to audit queries in coordination with the accounts team. Create and share monthly provisions with the finance department. Monitor and ensure Common Area CAM (Common Area Maintenance) funds are available at all times. Follow up with societies for maintenance invoice payments related to unsold apartments. Process vendor invoices and actively follow up with the accounts team for timely payments. Handover & Customer Coordination Ensure a smooth and delightful handover experience for residents. Verify all documents and issue NOCs (No Objection Certificates) to property owners. Coordinate with MGL (gas) connection teams, track progress, and ensure timely completion with daily reporting. Liaise with project teams to resolve pending common area and tower work. Vendor & Project Coordination Oversee all vendor interactions, ensuring timely invoice submission and validation. Assist in vendor identification, evaluation, and procurement of consumables. Review and track progress on pending snag points with the project team. Ensure adherence to operational guidelines and standard procedures. Administrative & Support Activities Plan and organize staff welfare initiatives, internal events, and cost-reduction programs. Liaise with cross-functional departments to ensure seamless operations. Validate all service reports and ensure proper documentation is maintained. Qualification : Diploma in Electronics Engineering

Position: Assistant Manager - Risk Location: Bengaluru About Groww At Groww, we are a passionate team dedicated to making financial services accessible to every Indian. Through our multi-product platform, we help millions of customers take control of their financial journeys. Customer obsession is at the heart of everything we do. From every product design to each algorithm, we focus on delivering the best experience, making financial services simple, transparent, and convenient. Our values include ownership, customer-centricity, and integrity. We believe in constantly challenging the status quo to drive meaningful change. Our Vision We aim to empower every individual with the knowledge, tools, and confidence to make informed financial decisions. Groww s long-term vision is to be India s most trusted financial partner, offering innovative financial solutions across various services. Our Core Values Radical Customer Centricity Ownership-Driven Culture Simplicity Long-Term Thinking Complete Transparency About the Role We re looking for a highly motivated Risk Manager to join our team and play a crucial role in overseeing the development and implementation of the operational risk management framework across the organization. In this role, you will collaborate with cross-functional teams, senior leadership, and external stakeholders to identify, assess, and mitigate risks effectively. The ideal candidate will have a strong problem-solving mindset, excellent analytical skills, and a proven track record of managing risk in a result-oriented environment. As a Risk Manager, you will contribute to shaping a robust risk culture and ensuring smooth operations within the organization. Key Responsibilities: Risk Identification & Assessment: Perform risk identification and assessments across various functions, and recommend process changes to mitigate operational risks. Cross-Functional Collaboration: Work closely with teams like Credit, Risk, Compliance, and Technology to implement effective risk mitigation strategies. Monitoring & Reporting: Track and analyze key risk indicators, and provide regular updates to management and stakeholders. Risk Committee Coordination: Lead and orchestrate Monthly Risk Committee meetings, providing insightful reports to senior leadership and key stakeholders. Incident Management: Examine reported incidents and validate the implementation of corrective and preventive actions. Audit Coordination: Collaborate with internal audit teams to align risk management efforts with audit activities. Root Cause Analysis: Conduct root cause analysis (using methods like 5 Whys, Fishbone, etc.) to identify corrective and preventive actions. Risk Awareness & Training: Conduct training sessions to promote risk awareness and adherence to risk management practices across the organization. Required Skills & Expertise: Experience: 2-5 years of experience in operational risk management, preferably within the financial industry. Risk Assessment & Mitigation: Deep knowledge of risk assessment methodologies and risk mitigation strategies. Regulatory Knowledge: Clear understanding of regulatory requirements related to risk management. Audit Knowledge: Familiarity with auditing principles and standards (e.g., ISO, CMMI). Problem-Solving: Strong analytical skills and the ability to solve complex problems with a detail-oriented approach. Communication Skills: Excellent interpersonal and communication skills to collaborate with senior leaders, cross-functional teams, and external stakeholders. Ownership & Responsibility: A high level of accountability and ownership in driving initiatives to completion. Qualifications: Educational Background: Graduate degree (CA, MBA from a Tier 1 Institute preferred). Technical Skills: Strong proficiency in Excel (knowledge of SQL will be an added advantage). Certifications (Preferred): Knowledge of internal and external audit standards like ISO, CMMI, etc. Impact: Shape the future of risk management in one of India s fastest-growing financial services platforms. Growth Opportunities: Take ownership of key risk management projects and contribute to the company s overall strategy. Culture: Work in a collaborative, transparent, and innovative environment where your contributions are valued. If you're passionate about risk management and want to make a significant impact in a fast-growing fintech company, we d love to hear from you. Qualification : Graduate degree (CA, MBA from a Tier 1 Institute preferred)

Position: Intern, Analytics Engineer Location: Bangalore, India Duration: Minimum 6 months commitment About Workato Workato is a leader in enterprise orchestration, helping businesses worldwide connect data, processes, and applications through an AI-powered platform. Trusted by 400,000+ customers, Workato enables organizations to drive efficiency and agility in today s fast-changing landscape. Recognized by Business Insider, Forbes, Deloitte, and Quartz for its innovation and workplace culture, Workato fosters a flexible, trust-based environment. Opportunity to work in a vibrant, innovative culture that balances productivity and self-care. Be part of a fast-growing tech company ranked among the fastest-growing and best for remote work. Take ownership and collaborate with passionate teams driving meaningful business impact. Your Responsibilities Build efficient data models that support analysis and key metrics for internal stakeholders. Optimize analytical workflows with macros, scripts, and packages to improve productivity. Design and develop frontend analytics solutions reports, dashboards, and interfaces to drive data-informed decision making. Contribute to Data Governance initiatives by improving processes. Collaborate with business stakeholders to understand data challenges and develop actionable solutions. Support operational needs across various business units. What You ll Need Currently pursuing a degree in Business Analytics, Information Systems, or a related field. Strong understanding of database concepts (e.g., Entity-Relationship Diagrams). Intermediate SQL skills including joins, CTEs, and window functions. Experience with Business Intelligence tools such as Tableau, Power BI, or Sigma Computing. Experience or familiarity with ELT scripting and tools like Snowflake and dbt Cloud is a plus. Personal Traits Fast learner, adaptable, and comfortable in a fast-paced environment. Excellent organizational and multitasking abilities. Strong analytical skills with clear verbal and written communication to present insights effectively. Collaborative team player with a growth mindset and proactive attitude.

Job Title: Senior Manager Data Science, Data Modelling & Analytics Location: Bengaluru Department: Insights & Analysis About the Role: As a Senior Manager, you will lead a team of data scientists and analysts, driving the development and deployment of advanced analytics solutions that enable data-driven decision-making. This role blends strategic leadership with hands-on technical expertise, playing a critical part in delivering impactful insights and analytics across the organization. Key Responsibilities: Hands-On Technical Contribution: Design, develop, and deploy advanced machine learning models and statistical analyses to address complex business challenges. Utilize Python, R, SQL, and other tools to manipulate data and build predictive models. Manage end-to-end data pipelines including collection, cleaning, transformation, and visualization. Collaborate with IT and data engineering teams to integrate analytics solutions into production environments. Provide thought leadership on analytics solutions and metrics aligned with business needs. Team Leadership & Development: Lead, mentor, and manage a team of data scientists and analysts, fostering collaboration and innovation. Guide career development, conduct performance evaluations, and promote skill enhancement. Encourage continuous learning and adoption of best practices in data science methodologies. Strategic Planning & Execution: Collaborate with senior leadership to define and execute data science strategy aligned with business goals. Identify and prioritize high-impact analytics projects that deliver business value. Ensure timely and quality delivery of analytics solutions balancing scope and resources. Client Engagement & Stakeholder Management: Act as primary point of contact for clients, translating business challenges into data science solutions. Lead client presentations, workshops, and discussions, effectively communicating complex analytical concepts. Build and maintain strong client relationships, managing expectations and deliverables. Deliver regular reports and dashboards to senior management and stakeholders. Bridge communication between technical teams and business units to align analytics initiatives with organizational objectives. Cross-Functional Collaboration: Work closely with Business Intelligence, Market Analytics, and Data Engineering teams to integrate analytics into business processes. Translate complex insights into actionable recommendations for non-technical stakeholders. Facilitate data-driven workshops and presentations across the organization. Collaborate with support functions to provide timely leadership updates on operational metrics. Governance & Compliance: Ensure compliance with data governance policies and data privacy regulations (e.g., GDPR, PDPA). Implement best practices for data quality, security, and ethical analytics use. Stay abreast of industry trends and regulatory changes affecting data analytics. Qualifications: Education: Bachelor s or Master s degree in Data Science, Computer Science, Statistics, Mathematics, or related field. Experience: 12+ years in advanced analytics, data science, data modelling, machine learning, or related fields. 5+ years in leadership roles managing analytics teams and projects. Experience in BFSI, Hi-Tech, Retail, or Healthcare industries preferred. Experience with media data is a plus. Technical Skills: Proficiency in Python, R, SQL. Experience with data visualization tools like Tableau, Power BI. Familiarity with big data platforms (Hadoop, Spark) and cloud services (AWS, GCP, Azure). Strong knowledge of machine learning frameworks and libraries. Soft Skills: Excellent analytical and problem-solving skills. Strong communication and interpersonal abilities. Ability to influence and drive organizational change. Strategic thinker focused on business outcomes. Desirable Expertise: Advanced Analytics Techniques: Descriptive Analytics: Statistical analysis, data visualization. Predictive Analytics: Regression, time series forecasting, classification, market mix modelling. Prescriptive Analytics: Optimization, simulation modelling. Text Analytics: NLP, sentiment analysis. Machine Learning Techniques: Supervised Learning: Linear/logistic regression, decision trees, random forests, gradient boosting, SVMs. Unsupervised Learning: Clustering, PCA, anomaly detection. Reinforcement Learning: Q-learning, deep Q-networks. Generative AI & Large Language Models (Good to Have): Experience with GPT, Gemini, LLAMA, etc. for text generation, summarization, conversational agents. Hyperparameter tuning, prompt engineering, embeddings, fine-tuning. Additional Skills: Proficiency with Tableau or Power BI (advanced visualization). Strong data management, structuring, and harmonization skills.

Job Title: Business Analyst | 3-5 Years Experience | Product Management, Strategy Consulting | Bangalore, India Location: Bangalore, Karnataka, India About Goavega: Goavega is seeking a skilled Business Analyst/Product Manager with 2 to 3 years of hands-on experience in the Energy, Media, or Sports industry domains and a total of 4 to 7 years of professional experience. This role plays a key part in driving strategic consulting, business analytics, and product design execution to deliver innovative solutions that create real business value. Key Responsibilities: Strategic Planning and Vision: Define product vision, strategy, and roadmap aligned with business goals Conduct thorough market research and competitive analysis to identify growth opportunities and potential risks Collaboration and Execution: Partner with cross-functional teams including design, development, and client stakeholders to deliver impactful products Gather, document, and translate business requirements into clear technical specifications Work closely with development teams to ensure solutions meet business objectives and are delivered on time Performance Analysis and Improvement: Monitor and analyze product performance metrics to suggest improvements and enhancements Lead user acceptance testing (UAT) and ensure products meet business and customer needs Advisory and Decision Support: Prepare and present data-driven business cases to senior leaders and clients to support strategic decisions Assist in identifying new growth opportunities and defining strategic imperatives Thought Leadership and Expertise: Conduct quantitative and qualitative market and competitive research to inform product strategy Stay updated with industry trends and contribute to thought leadership and innovation initiatives Qualifications: Bachelor s degree in Engineering, Design, Computer Science, or a related field MBA or master s degree in design or product management is preferred 2+ years of experience in product management, business analysis, strategy consulting, or business analytics Strong analytical, problem-solving, and communication skills Ability to thrive in a fast-paced, dynamic work environment Preferred Skills: Knowledge of Automotive, Energy, CPG/FMCG, Mobility hubs, Media, and Sports industry landscapes Expertise in building strategies using data analytics and research methodologies Excellent ability to simplify and present complex information for diverse audiences Proactive learner with hypothesis-led problem-solving skills Familiarity with UX/UI design principles and statistical analysis methods Experience in business case development, requirement gathering, product roadmaps, and use case creation Programming knowledge in Python is a plus Open Positions: 1 Be part of a forward-thinking company driving innovation across multiple industry verticals Collaborate with cross-functional teams to create impactful, data-driven products Opportunity to grow professionally and make strategic contributions Qualification : Bachelors degree in Engineering, Design, Computer Science, or a related field

Product Manager Location: Bengaluru, India Company: ShopUp HQ Role Overview At ShopUp, Product Managers act as the vital link between technology and innovative business solutions. You will drive growth and operational efficiency by addressing critical business challenges through the creation of impactful products, processes, and strategies. As a problem solver and executor, you will lead cross-functional initiatives that shape the company s vision and translate it into actionable, iterative plans. Your work will directly influence multiple teams and stakeholders, propelling ShopUp s mission forward. Key Responsibilities Own the end-to-end success of a product, process, or business function. Identify and deeply understand user pain points and business challenges. Decompose complex problems into manageable components and develop iterative solutions through new products, features, or processes. Create and maintain a strategic roadmap to guide product development and enhancements. Develop, implement, and manage new services, tools, and programs to optimize operations and align with company goals. Prioritize tasks effectively to balance quick wins with long-term benefits. Collaborate closely with software engineers, operations managers, finance, supply chain, leadership, and merchants to deliver features and roll out products smoothly. Anticipate program roadblocks, manage escalations, and balance business priorities against technical or operational constraints. Define clear requirements, oversee metrics analysis, support development and testing phases, and lead product launches. Partner with designers to enhance user experience and product usability. Investigate issues and coordinate root cause analysis and resolution for escalations. Qualifications & Experience Professional Experience: 4-6 years minimum experience in product management roles. Experience in software engineering is a plus. Educational Qualification: Engineering background preferred but not mandatory for candidates with strong product management expertise. Skills Required Strong prioritization and project tracking abilities. Data-driven decision making and analysis skills. Experience in Go-to-Market (GTM) strategies. Excellent cross-functional collaboration and communication skills.

Position: Data Integration Developer (Snowflake & DBT) Location: Bangalore Employment Type: Full-time Experience Required: 5 to 7 years Purpose of the Position: This role seeks candidates who are passionate about data and motivated to address the organization's analytics challenges. As a Data Integration Developer (Snowflake & DBT), you will play a crucial role in assisting our clients with their data and analytics journey. Your responsibilities will include building robust data pipelines, enhancing data consistency, and developing the necessary infrastructure to support analytics platforms. Key Responsibilities: Technical Expertise: Develop and optimize ETL processes using Snowflake capabilities. Build and maintain advanced data models and ETL processes using DBT (Data Build Tool). Ensure efficient data transformation and integration within the data warehouse. Collaboration: Work closely with data analysts, engineers, and stakeholders to understand business requirements and translate them into technical solutions. Facilitate effective communication and collaboration across teams. Quality Assurance: Implement and oversee data quality checks and testing procedures. Ensure data accuracy, consistency, and compliance with governance policies. Documentation and Reporting: Create and maintain comprehensive documentation for ETL processes and project workflows. Provide regular updates and reports on project progress and performance metrics. Compliance and Security: Ensure all data engineering activities comply with data governance and security policies. Implement measures to protect data integrity and confidentiality. Essential Skills: Proficient in SQL: Skilled in writing efficient queries on large datasets, including CTE and database table design. Snowflake Expertise: Experience with Snowflake or other database technologies, including SQL tuning. ETL Development: Skilled in developing and optimizing ETL processes using Snowflake and other tools. DBT Experience: Familiar with DBT Core/DBT Cloud and fundamental data modeling concepts (3NF, Star, Snowflake). Data Analysis and Profiling: Experienced in data analysis and profiling tasks. Qualifications: Overall Work Experience: More than 5 years of experience, with at least 2-3 years of experience in Snowflake and DBT. Education: Bachelor's degree in Computer Science, Engineering, or a related field (Master's degree is a plus). Key Qualities: Decision Making: Ability to influence and implement change with confidence and sound decisions. Problem-Solving: Tackles problems head-on with a logical, systematic, and practical approach; follows up with developers. Communication: Ability to consult, write, and present persuasively. Team Collaboration: Works effectively in self-organized, cross-functional teams. Apply now and become an integral part of our innovative team working on cutting-edge data integration solutions! Qualification : Bachelor's degree in Computer Science, Engineering, or a related field (Master's degree is a plus).

Investigator Payments Analyst Location: Bengaluru Job Overview: The Investigator Payments Analyst is responsible for supporting the delivery of all required start-up contracting activities for selected sponsors, studies, or multi-protocol programs. This includes pre-award activities and providing essential operational and financial contracting support. The role ensures compliance with sponsor requirements, regulatory guidelines, and project timelines. Essential Functions: Grant Estimates & Proposal Support: Develop simple investigator grant estimates and proposal text to support the proposal development process. Contracting Tools & Systems: Utilize and maintain contract and budget templates and contracting systems, tools, processes, and training materials for selected sponsors, ensuring alignment with the Scope of Work and Project Plan. Collaboration & Communication: Coordinate with sponsors, stakeholders, and RSU regions to ensure successful delivery of projects in compliance with sponsor requirements and the RSU Management Plan. Operational & Financial Support: Provide operational and financial contracting support to facilitate business development and efficient initiation and maintenance of clinical trials, ensuring compliance with regulatory requirements. Documentation Support: Assist in creating and reviewing scientific, technical, and administrative documentation to support business development and enable study initiation and maintenance. Contracting Intelligence: Contribute to the collection, interpretation, analysis, and dissemination of contracting intelligence for assigned studies and the company. Efficiency & Reporting: Ensure contracting efficiency and adherence to project timelines and financial goals, and report on performance metrics and out-of-scope activities. Compliance & Quality Standards: Ensure compliance with contract management and quality standards, providing administrative and operational support to investigators and managers as required. System & Database Management: Accurately complete and maintain internal systems (including CTMS), databases, tracking tools, timelines, and project plans. Qualifications: Education: Bachelor's degree required. Experience: At least 1 year of relevant experience, including demonstrable experience as a contract negotiator or equivalent combination of education, training, and experience. Skills & Knowledge: Negotiation & Communication: Strong negotiation and communication skills to facilitate contract discussions and maintain professional relationships with sponsors. Interpersonal Skills: Ability to work effectively in teams and with internal and external stakeholders. Technical Writing: Strong technical writing skills for creating and reviewing proposals and documentation. Clinical Trial Knowledge: Understanding of clinical trial environments and the drug development process. Regulatory Knowledge: Knowledge of GCP/ICH guidelines, applicable regulatory requirements, and SOPs. Organizational Skills: Excellent organizational and planning skills for managing contracting activities. Software Proficiency: Strong knowledge of Microsoft Office and other relevant software tools. Contract Management: Good understanding of clinical trial contract management, including pricing models, proposals, and budgets. Additional Skills: Ability to interpret pricing models, prepare proposals, bid grids, and budgets. Ability to work in a matrix team environment and build effective working relationships with sponsors, co-workers, and managers. Ability to exercise independent judgment when negotiating contracts and making decisions. This role offers an exciting opportunity for individuals who have a strong foundation in contract negotiation and management, along with an understanding of the clinical trial landscape. If you are a detail-oriented, proactive individual with a passion for working in the healthcare and clinical trial industries, we encourage you to apply. Qualification : Bachelor's degree required.

Job Title: Integration Engineer Location: Bangalore (On-site; Full-time) About Locus: Locus is at the forefront of revolutionizing logistics decision-making with cutting-edge deep-tech solutions that drive efficiency, transparency, and consistency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastogi and Geet Garg, Locus has transformed from a women's safety geo-tracking app into a globally recognized logistics optimization platform. Our technology powers enterprises such as Unilever and Nestl , enabling them to execute over a billion deliveries across 30+ countries. With a focus on innovation and sustainable growth, Locus is reshaping complex supply chains into strategic growth enablers. Join us and be part of a team that s defining the future of global logistics. Job Overview: As an Integration Engineer at Locus, you will play a key role in crafting scalable and efficient API solutions. You ll be responsible for driving technological growth, mentoring teams, and making crucial technical decisions. You will be integral in ensuring our platform s stability and efficiency as it evolves. This is an exciting opportunity for someone with deep technical expertise and the drive to work in a fast-paced, innovative environment. Key Responsibilities: Team Leadership & Mentoring: Manage and mentor the Integration Engineers, guiding them in defining integration and dataflow architectures, ensuring the development of stable APIs. API Design & Development: Design scalable and efficient APIs, ensuring they are robust, maintainable, and can evolve with changing platform technologies. Technical Assistance: Provide technical support to the Support and Implementation teams, helping resolve complex system and application issues. Cross-Functional Collaboration: Work with cross-functional teams including Engineering, Product, Pre-Sales, and Customer Success to drive integrations and technical solutions. Integration Decisions: Take charge of key technical integration decisions, ensuring alignment with business needs and technical best practices. Testing & Quality Assurance: Oversee the testing processes, ensuring the quality and stability of integrations developed by your team. Scripting & Automation: Develop API specifications and write custom scripts to fulfill internal and customer requests, utilizing programming knowledge in languages such as Python or NodeJS. Process Implementation: Define, document, and implement large-scale and high-impact integration processes. Enterprise Integration Leadership: Lead large enterprise integrations, managing complex requirements and delivering solutions. On-Call Support: Provide on-call support as needed to troubleshoot critical integration issues. Qualifications: 5-7 years of experience in system integration and API development. Strong verbal and written communication skills, with the ability to explain complex technical concepts clearly. Solid understanding of microservices framework, RESTful and SOAP APIs, JSON, XML, and related technologies. Proficient programming experience in NodeJS or Python. Ability to manage multiple integration projects and priorities effectively. Strong knowledge of relational databases and ability to write complex SQL queries. Familiarity with cloud platforms, particularly AWS and their integration services. Strong problem-solving skills, with an ability to troubleshoot and resolve complex technical issues. What We Offer: Competitive compensation and benefits. A collaborative and innovative work environment. The opportunity to work on cutting-edge logistics technology with global industry leaders. An inclusive, diverse workplace where your ideas and expertise will be valued. A dynamic and fast-paced startup environment that fosters professional growth. Locus is an equal opportunity employer, and we are dedicated to creating a diverse and inclusive workplace.

Job Title: Staff Software Engineer QuickBooks Online Product Development Company: Intuit Job Type: Full-Time Employment Type: Permanent Company Overview: Intuit is a global leader in financial technology, with a mission to power prosperity for individuals and communities worldwide. With millions of customers globally using products like TurboTax, Credit Karma, QuickBooks, and Mailchimp, we aim to provide everyone with the tools they need to prosper. Innovation and customer success are at the heart of everything we do. Job Overview: Join the QuickBooks Online Product Development team within the Small Business and Self Employed Group (SBG) as a Staff Software Engineer. QuickBooks, Intuit s flagship accounting software, powers millions of small business owners and accountants globally. As part of the SBG, you ll be developing features for QuickBooks that include Core Accounting, Payments, Payroll, Point of Sale (POS), and more, to provide an exceptional experience to small business owners, accountants, and entrepreneurs. You ll work with cutting-edge technologies and drive innovation to create top-tier software for users. Responsibilities: Gather Functional Requirements & Planning: Collaborate with cross-functional teams to gather business requirements, develop technical specifications, and plan for testing and project execution. Design & Development: Design and develop web, mobile, and software applications, including prototypes and proofs of concept (POC), with a focus on innovation and user experience. Technical Leadership: Take on a leadership role by mentoring junior engineers, new team members, and offering technical guidance on challenging programming and design problems. Hands-On Coding: Write and maintain high-quality, reusable, and self-serve code, while contributing actively to the coding and problem-solving processes. Defect Resolution & Maintenance: Resolve defects or bugs during QA testing, pre-production, production, and post-release, ensuring high-quality software delivery. Cross-Functional Collaboration: Work closely with various Intuit teams such as product management, QA/QE, and other business units to ensure smooth execution and timely delivery of projects. Design & Architecture Contribution: Contribute to the design and architecture of projects, making decisions that align with best practices and customer needs. Agile Development: Work within Agile development frameworks (SCRUM, Extreme Programming), ensuring effective collaboration and continuous delivery. End-to-End Feature Ownership: Own the complete quality, design, maintenance, and support for the features you develop, ensuring a seamless user experience. Qualifications: Experience: 8+ years of experience developing web, software, or mobile applications. Strong foundation in Java/J2EE technologies, design patterns, data structures, algorithms, and troubleshooting. Technical Skills: Proficiency in Java and J2EE technologies. Experience with the Software Development Life Cycle (SDLC), including coding, testing, and release management. Familiarity with RESTful and SOAP web services, both consuming and creating them. Education: BS/MS in Computer Science or equivalent work experience. Coding & Design Expertise: Ability to design and architect complex systems. Demonstrated ability to write clean, reusable, and well-structured code with the ability to troubleshoot and optimize systems. Test-Driven Development: Experience with unit testing and Test Driven Development (TDD) practices. Communication Skills: Strong communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Operational Excellence: A commitment to operational excellence, ensuring high performance, scalability, and reliability in all software developed. What We Offer: Innovation & Impact: Work on a product that powers millions of small businesses, shaping the future of accounting and finance for entrepreneurs. Career Growth: Opportunities for personal and professional development in an innovative and collaborative environment. Global Reach: Be part of a global team that delivers financial tools to customers across multiple countries. Inclusive Culture: At Intuit, diversity and inclusion are part of our core values, and we foster a collaborative and supportive environment. Qualification : BS/MS in computer science or equivalent work experience.

Job Overview Join our collaborative and creative group of AI scientists and machine learning engineers as a Senior AI Scientist! In this role, you'll be instrumental in designing, building, and deploying machine learning models in AI-native applications within our Virtual Expert Platform (VEP). You'll directly impact our customers across QuickBooks, TurboTax, Mailchimp, and Credit Karma, developing AI solutions that enhance customer success by blending AI and human expertise. You'll work on some of the most exciting challenges, from forecasting, capacity planning, optimization, and variance analytics, to recommendation systems and decision systems. The solutions you create will be a key part of multi-billion-dollar services like QuickBooks Live and TurboTax Live. Responsibilities Data Analysis & Modeling: Perform hands-on data analysis and build machine learning models using large datasets. Apply data mining, machine learning (both supervised and unsupervised) to improve algorithms related to relevance and personalization. Collaboration: Work closely with product managers, software engineers, and designers to design experiments and develop minimum viable products (MVPs) that leverage AI technologies. Feature Creation & Refinement: Develop features from raw data, continuously refining models to enhance performance. You'll be experimenting with different features and applying your intuition to make improvements. A/B Testing & Optimization: Run A/B tests, collect data, perform statistical analysis, and assess the impact of your optimizations. Communicate the results to both peers and leaders. Product & Service Innovation: Collaborate with business planners to propose innovative AI-driven products and services. Ensure that AI s power is fully integrated into new services. Infrastructure Collaboration: Work with infrastructure architects to streamline systems and improve data governance for agile and responsive data manipulation. Research & Thought Leadership: Introduce cutting-edge academic or industry research to Intuit leadership to solve complex problems and fuel new business opportunities. Mentorship & Community Building: Serve as an advisor and mentor, helping to grow and nurture a vibrant AI practice within the organization. Qualifications Education: MS or PhD in Engineering Mathematics, Statistics, Theoretical/Computational Physics, or related field. Experience: 5+ years of experience building AI systems using data mining algorithms and statistical modeling techniques, including: Clustering, Classification, Regression, Decision Trees, Neural Networks, Support Vector Machines, Anomaly Detection, Recommender Systems, Sequential Pattern Discovery, Text Mining, and more. 2+ years of experience in a lead or management role within AI/Data Science. Technical Skills: Proficient in Python and familiar with version control systems like Git/GitHub. Experience with distributed computing and distributed databases (e.g., Hadoop, NoSQL, Hive, Pig). Strong understanding of mathematical concepts and the ability to apply them to create original solutions. Preferred: PhD in a related field. Proven experience working with large-scale machine learning techniques and datasets. Deep experience with Hadoop and related programming environments. Strong problem-solving skills and the ability to communicate complex ideas to both technical and non-technical stakeholders. Soft Skills: Excellent communication skills and experience influencing at an executive level. Strong interpersonal skills for collaborating with technical teams and making impactful presentations to diverse stakeholders. This is an exciting opportunity to be part of a highly innovative team at the forefront of AI and machine learning. You'll be solving complex, high-impact problems that directly influence customer experiences across multiple industries. The role offers the chance to lead cutting-edge AI projects while mentoring a talented team and driving the development of transformative AI-powered solutions. Qualification : MS or PhD in Engineering Mathematics, Statistics, Theoretical/Computational Physics, or related field.

Position Summary To be a team lead and senior analyst who can work on multiple project streams for a client and applies Analytics for better business decision making especially in the area of Pharma (domain). Job Responsibilities Effectively manage the client/ onshore stakeholders, as per the business needs, to ensure successful business delivery. Work closely with the onshore/ client stakeholders to define the algorithm, break down the problem into execution steps, and run the analysis. Ensure high-quality analytics solutions/reports to the client. Project scoping, solution brainstorming and design, execution, and communication of the analysis in the client-ready formats. Lead/ contribute/ support to the RFPs/ proposals working with US stakeholders/ Axtria s client partner team. Manage and mentor the team, plan their learning and career progression. Contribute towards Axtria tools and capabilities as per the business requirements. Build organization capabilities by participating in Hackathon, solution design, and process automation. Education BE/B.Tech Work Experience Overall, 7-10 years of rich experience in marketing analytics with 5+ years of good hands-on experience in Market Mix Modeling / Promotion Response Modeling / Test & Control. Proficiency in Statistical and Probabilistic methods such as multivariate regression, hierarchical modelling, Mixed Effect modelling, SVM, Decision-Trees, Random Forest, etc. Hands-on experience in Python, and strong storyboarding skills. Good communication skills- verbal and written. Experience in leading engagements of scale, team, managing deliverables/ timelines and risk. Priority to the candidates with Marketing Mix modeling in the Pharmaceutical / Life Sciences Domain. Knowledge of Pharma data sets (sales/ promotions/ customer master) in the US/ ex-US is deeply appreciated. Attitude and willingness to learn, accept the challenging environment and have confidence in delivering results within timelines. Should be inclined towards self-motivation and self-driven to find solutions to problems. Behavioural Competencies Teamwork & Leadership Motivation to Learn and Grow Ownership Cultural Fit Talent Management Technical Competencies Problem Solving Lifescience Knowledge Communication Project Management Attention to P&L Impact Business development Capability Building / Thought Leadership Scale of revenues managed / delivered Scale of Resources Managed

Job Title: Lead Engineer - App Software Job Summary The Lead Engineer for App Software is responsible for the ownership of a software module, ensuring its quality, delivery, and the performance of the development team. This individual provides guidance, mentorship, and technical support to team members, ensuring timely project delivery and high-quality output. They possess a strong technical foundation and an ability to investigate issues, find solutions, and implement them efficiently. The role demands strong leadership, decision-making, and technical expertise across various technologies and development processes. Key Responsibilities Ownership & Leadership: Take ownership of a software module, ensuring high-quality work and on-time delivery. Provide technical guidance and mentorship to junior team members, overseeing their work quality and performance. Identify key issues and challenges, prioritize tasks, and deliver results with minimal supervision. Investigate root causes of problems and provide alternative solutions with a strong technical foundation. Design & Development: Analyze requirements, conduct feasibility studies, and provide system-level work estimation. Responsible for the design, coding, testing, bug fixing, documentation, and technical support for the assigned area. Ensure traceability from design to delivery, ensuring code optimization and full coverage. Quality Assurance & Reviews: Conduct regular reviews, identify risks, and maintain ownership of deliverable quality. Implement risk mitigation strategies and collaborate with cross-functional teams to ensure product quality. Training & Development: Identify team members' training needs and deliver appropriate training to enhance technical skills. Participate in ongoing technical initiatives and contribute to continuous improvement processes. Project Delivery & Collaboration: Work closely with project managers and stakeholders to ensure that all deliverables meet quality and productivity goals. Manage and track project progress, escalating issues as needed. Education and Experience Required Education: Engineering graduate, MCA, or equivalent technical qualification. Experience: 5-8 years of experience in application development, with a focus on .NET technologies and software delivery. Technical Competencies Application Development: Experience in design, development, and customization of Windows desktop or web applications. Familiarity with WCF, WPF, and UML. Strong command of Design Patterns and their practical implementation. Technologies and Tools: Proficiency in .NET 3.x, 4.x. Experience with WCF, WPF, XML, SOAP, REST, and Web Services. Strong familiarity with Visual Studio as a primary development tool. Programming Languages: Expertise in C# and ASP.NET. Specialization Areas: .NET Core, Cloud Native Development, Microservices. Core Skills Problem-Solving & Decision Making: Strong ability to analyze problems, propose solutions, and execute decisions based on technical understanding. Leadership & Mentorship: Ability to guide and mentor junior developers, ensuring high-quality code and the development of technical expertise within the team. Communication Skills: Effective communication with both technical and non-technical stakeholders to clarify requirements and provide status updates. Quality & Productivity: Committed to maintaining high standards in coding practices, documentation, and team collaboration while ensuring timely project completion. Additional Competencies Proactive in identifying new technical solutions and tools that can improve the team's efficiency. Ability to work independently and take the initiative to drive projects forward. Ability to balance technical expertise with leadership skills to deliver high-quality software solutions. This position is ideal for an experienced software engineer with a strong background in .NET development, who is eager to take on leadership responsibilities, mentor junior engineers, and drive the success of complex application software projects. Qualification : Engineering graduate, MCA, or equivalent technical qualification.

Job Title: Collections Manager About PhonePe Group PhonePe is India s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country, and executing on your dreams with purpose and speed, join us! Location Bangalore, Ranchi, Dharwad, Indore, Ahmedabad Job Responsibilities Managing the portfolio by strategizing and driving collections for the assigned region. Driving the compliance to collection processes in the assigned region. Responsible for controlling the roll rates and recovery of overdue from the delinquent pool & controlling bucket wise delinquencies. Drive Higher resolution rates across buckets. Reviewing collections KPI to deliver superior client experience. Develop and execute collection strategies consistent with the nature of exposure and gravity of delays in payment. Identify, develop and continuously improve collections process to ensure overall efficiency. Develop an in-depth understanding collections SOP and drive implementation. Accountable for designing and implementing Compliance & Controls for collections unit in line with regulatory guidelines. Daily monitoring and regular reviews of delinquent portfolio to make location level strategy for smooth operations. Functional Competencies Business Acumen: Analyse the effectiveness of the processes on a day-to-day basis and course correct. Analytical: Drive specific process efficiency metrics and be accountable to drive data-driven decision making. Managing Stakeholder: Manage disagreements maturely and align stakeholders. Communicate proactively and help bring clarity around deliverables and owners. Results Oriented: Deliver on short-term goals and long-term milestones set by business. Attributes We Are Looking For Must be MBA/Graduate and above and have at least 5 years of experience in collections. Experience in New age NBFCs or Banks or Fintech is mandatory. Decision making, work under pressure, Effective communication. PhonePe Full-Time Employee Benefits Insurance Benefits: Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance. Wellness Program: Employee Assistance Program, Onsite Medical Center, Emergency Support System. Parental Support: Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program. Mobility Benefits: Relocation Benefits, Transfer Support Policy, Travel Policy. Retirement Benefits: Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment. Other Benefits: Higher Education Assistance, Car Lease, Salary Advance Policy. Why Work at PhonePe Working at PhonePe is a rewarding experience! With great people, a work environment that thrives on creativity, and the opportunity to take on roles beyond your defined job description, PhonePe offers a chance to grow your career in an innovative, dynamic company.

Job Title: Software Engineer About the Role: At Google, our Software Engineers are at the forefront of innovation, designing and developing cutting-edge technologies that shape how billions of users connect, explore, and interact with information. Our products operate at an immense scale, extending far beyond web search, and require engineers who bring fresh perspectives from diverse technical domains, including information retrieval, distributed computing, large-scale system design, networking, security, artificial intelligence, natural language processing, UI design, and mobile development. As a Software Engineer, you will contribute to mission-critical projects, collaborating with teams across Google to develop, test, deploy, maintain, and enhance software solutions. Your versatility, leadership abilities, and enthusiasm for solving complex challenges will be crucial as you navigate projects across the full technology stack. The Core Team serves as the backbone of Google s technical infrastructure, building the foundational elements behind our flagship products. This team is responsible for developing essential developer platforms, product components, and infrastructure that drive innovation across Google s ecosystem. As a member of this team, you will play a pivotal role in breaking down technical barriers, optimizing existing systems, and making key architectural decisions that influence the entire organization. Key Responsibilities: Design, develop, and maintain high-quality software solutions that support Google's technical infrastructure and products. Participate in and lead design reviews with peers and stakeholders, evaluating available technologies to determine optimal solutions. Conduct thorough code reviews to ensure adherence to best practices, including code quality, efficiency, accuracy, testability, and compliance with style guidelines. Contribute to documentation and educational resources, updating content based on product enhancements and user feedback. Troubleshoot and debug complex system issues, analyzing their impact on hardware, networks, and service operations to maintain optimal performance and reliability. At Google, we foster a culture of continuous learning, innovation, and technical excellence. If you're passionate about solving challenging problems and building world-class technology, we invite you to be part of our journey. Qualification : Bachelors degree or equivalent practical experience.

Job Overview Product Analyst - Product Management in Apparel domain, with 6-10 years of experience Extensive experience in SQL for data analysis, business analysis, and product management Proficient in agile methodologies for streamlined project management Advanced skills in data analysis and business analysis Knowledge of marketing branding for strategic initiatives Plan, organize, and execute business analysis activities Act as a liaison between business, product management, and technology stakeholders Collaborate cross-functionally, negotiate requirements, and priorities Develop and communicate business and technical requirements Analyze and mitigate project risks, align scope with business stakeholders Support production issues, conduct data analysis using SQL Mentor junior staff, contribute to strategic initiatives Good to have retail or supply chain experience, CBAP and SAFe certifications, technology adaptation, and industry trend awareness B.Tech in Computer Science or Information Technology, combined with an MBA in Business Analytics or Information Technology preferred Roles & Responsibilities Plan, organize, and execute business analysis activities, including problem identification, process mapping, and requirements elicitation. Act as a liaison between business, product management, and technology stakeholders to understand and rationalize how technology can address business challenges. Collaborate cross-functionally, negotiating requirements and priorities across multiple groups. Develop and communicate business and technical requirements, participate in testing phases, and support software releases. Analyze and mitigate project risks, align scope with business stakeholders and development team, and facilitate post-deployment validations. Support production issues, conduct data analysis using SQL, and ensure systems meet business needs. Mentor junior staff, contribute to strategic initiatives, and uphold organizational values. Demonstrate strong analytical thinking, software development knowledge, and experience in business analysis roles. Communicate effectively with stakeholders, work in Agile environments, and have retail and checkout experience. Stay updated on technology trends, manage multiple tasks efficiently, and collaborate with internal and external teams for successful system development and configuration. Our ideal candidate Extensive experience in SQL is crucial for data analysis, business analysis, and product management roles, enabling efficient data querying, manipulation, and reporting. Proficiency in agile methodologies ensures streamlined project management and delivery, aligning with LULULEMON USA INC's dynamic environment. Advanced skills in data analysis and business analysis are essential for deriving insights, making data-driven decisions, and optimizing business processes. Knowledge of marketing branding contributes to developing strategic initiatives and enhancing brand visibility. Prioritize expertise in SQL, Data Analysis, Business Analysis, Agile Methodologies, Retail Experience, Checkout Experience, Java, Javascript, SAFe, Feature/Epic, User Stories, and Cloud-Native Technologies. A Bachelor of Technology (B.Tech) in Computer Science or Information Technology, combined with a Master of Business Administration (MBA) in Business Analytics or Information Technology, is required. Certified Business Analysis Professional (CBAP) and SAFe Agilist (SA) certifications are preferred. Company overview Altimetrik delivers outcomes for our clients by rapidly enabling digital business & culture and infuse speed and agility into enterprise technology and connected solutions. We are practitioners of end-to-end business and technology transformation. We tap into an organization s technology, people, and assets to fuel fast, meaningful results for global enterprise customers across financial services, payments, retail, automotive, healthcare, manufacturing, and other industries. Founded in 2012 and with offices across the globe, Altimetrik makes industries, leaders and Fortune 500 companies more agile, empowered and successful.Altimetrik helps get companies get unstuck . We re a technology company that lives organizations a process and context to solve problems in unconventional ways. We re a catalyst for organization s talent and technology, helping teams push boundaries and challenge traditional approaches. We make delivery more bold, efficient, collaborative and even more enjoyable. Qualification : A Bachelor of Technology (B.Tech) in Computer Science or Information Technology, combined with a Master of Business Administration (MBA) in Business Analytics or Information Technology, is required.

Position Summary: We are seeking a dynamic and experienced leader for the Site Lead for EIS position. Reporting directly to the RTX Identity & Access Management Lead, you will be responsible for overseeing multi-disciplined infrastructure functions at the site level. This includes ensuring the seamless integration of corporate infrastructure objectives and strategic initiatives, while driving operational excellence across various infrastructure domains. You will lead a high-performing infrastructure team and oversee the execution of key initiatives that contribute to the organization s success. Key Responsibilities: Leadership & Strategy: Oversee the execution of the EIS team s vision, roadmap, and strategy to streamline operations and drive optimization. Lead the site s infrastructure operations, managing business operations, strategy, and operational excellence. Drive policy compliance and security awareness across the site, ensuring alignment with corporate EIS strategies. Cross-Functional Collaboration: Foster collaboration with multiple EIS functions to integrate processes and execute the EIS team portfolio. Work closely with the EIS leadership team to facilitate decision-making and allocate resources effectively. Operational Support & Improvement: Manage EIS Business Operations, ensuring key performance targets and continuous improvement initiatives are met. Partner with various teams to ensure alignment of priorities with the organization s business strategy and compliance requirements. Team Management & Development: Lead and mentor cross-functional, high-performing infrastructure teams, setting clear goals, providing performance evaluations and feedback, and offering direction and support. Manage organizational change management initiatives and support portfolio and project management activities. Executive Communication & Reporting: Deliver presentations to senior executive leadership, communicating key updates and project milestones effectively. Qualifications You Must Have: Experience: Minimum 12 years of experience in leading, cross-regional, multi-disciplined infrastructure teams. Alternatively, 10 years of experience with an advanced degree. Leadership & People Management: Extensive experience in supervising and managing people, including overseeing cross-functional teams, setting goals, providing performance feedback, and supporting professional development. Collaboration & Decision-Making: Proven ability to collaborate with various teams and stakeholders, making informed decisions that align with organizational goals. Technical Proficiency: Solid experience with organizational change management and portfolio/project management. Proficiency in Microsoft Office tools, Visio, and MS Project. Education: A University Degree or an Advanced Degree. Qualifications We Prefer: Integrity & Professionalism: Embody the highest ethical standards and professionalism, influencing and motivating others across all levels of the organization. Business & Process Improvement: Strong background in business operating and process improvement frameworks (e.g., R6s, CORE, SAFe). Critical Thinking & Problem-Solving: Strong critical thinking skills with the ability to manage complexity, ambiguity, and exercise independent judgment. Leadership Excellence: Advanced business knowledge with demonstrated leadership capability to deliver results and meet organizational goals. RTX Equal Employment Statement: RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Qualification : Requires a University Degree and a minimum 12 years of experience, or an Advanced Degree and a minimum 10 years experience.

Role Overview: The Sr. Analytics Business Partner will focus on supporting India-specific needs within Adobe s Employee Experience organization while also engaging in global projects. This role will involve building strong relationships with HR leaders and stakeholders to guide data-driven decision-making in alignment with business priorities. Key Responsibilities: Stakeholder Management: Serve as the primary point of contact for HRBPs, HR COEs, and other leaders, building deep relationships to ensure alignment between business needs and analytics. Consulting & Strategic Partnership: Collaborate with HRBPs and business leaders to understand priorities and provide actionable insights based on analytics, research, and HR trends. Data-Driven Decision Making: Conduct complex data analyses and present insights that drive business decisions, ensuring clarity and impact for non-analytical audiences. Data Privacy & Confidentiality: Champion proper data handling practices to maintain confidentiality and privacy standards. Cross-Team Collaboration: Work with the People Analytics team, including data science, research, and business intelligence, to transform business requirements into technical reporting/BI solutions. Communication & Reporting: Author presentations and reports to communicate insights and business context, influencing action and alignment with HR initiatives. Required Qualifications: Experience: 12+ years in HR, with a focus on People Analytics or consulting. Experience working with HRBPs and senior leadership is a must. Expertise: Advanced degree or equivalent experience in I/O psychology or related fields, with solid understanding of HR functions, challenges, and best practices. Technical Skills: Proficiency in R or Python for data analysis. Expertise in statistical and analytical methods, including forecasting models and insights generation. Storytelling & Communication: Strong competency in presenting data-driven insights in an easily understandable and actionable manner, maintaining integrity of results. Certifications: HR Analytics Certification (preferred). Qualification : Advanced degree or equivalent experience in I/O psychology or related fields, with solid understanding of HR functions, challenges, and best practices.

Be part of the world s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life giving us a unique opportunity to build a brighter future. Every individual here can bring their purpose to life through their work. Join us and you ll be surrounded by inspiring leaders and supportive peers. Among them, you ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we ll work to help you become a better you. ABOUT UNIOPS: Unilever Operations (UniOps) is the global technology and operations engine of Unilever offering business services, technology, and enterprise solutions. UniOps serves over 190 locations and through a network of specialized service lines and partners delivers insights and innovations, user experiences and end-to-end seamless delivery making Unilever Purpose Led and Future Fit. Background: UniOps Tax Data Centre of Excellence team in Unilever is responsible for collection, analysis of tax and finance data and performing / supporting tax compliance, tax, tax reporting and tax audit. in the areas related to direct tax, indirect tax, withholding tax and transfer pricing. The team is also responsible for monitoring the tax control framework and co-development of tax related technology infrastructure along with IT team and maintaining Global Process Model (GPM) and exceptions resolution for tax related issues Main purpose of job: The Global Tax function has launched the Future of Tax (FOT) transformation project under the Digital Finance umbrella. As part of the Future of Tax project, compliance work related to direct tax, indirect tax, withholding tax and transfer pricing which will be done by Business and Supplier Operations Team, under a new target Operating Model (TOM). The new TOM will involve tax process to be performed across Global Tax team, Country Tax Team, UniOps and 3rd party consultant (Big 4s). The UniOps team is envisioned to be the central tax data organization with the responsibility to deliver good quality data. The team has to manage tax data in order to improve the efficiency of the tax operations in a cost-effective manner. UniOps vision is to build an externally benchmarked, world class Tax Data COE which delivers End to End high-quality, accurate financial information for effective decision making and meeting regulatory requirements. Guiding Principles for project success Drive value by freeing up space within Tax (through effective partnering) to focus on strategy Global, standardized, simplified and efficient tax process model Flexible, agile and Future Fit sustainable operations Ownership mindset with passion for high performance Key Requirements of the Role: Collecting / querying / consolidating information from accounting / ERP systems (SAP) Managing financial data with focus on hygiene of master data and transactional data Reconciliation and analysis of data Check sample high value documents checks on tax data being extracted. Check for accuracy and allowance of expenses for tax deduction Monthly/quarterly calculation of VAT and preparation of VAT returns for various countries across the globe Annual preparation of Corporate Income Tax packs of various countries across the globe Post tax related entries in the books of accounts, after sign off from country tax team Ensure tax related payments happen to government / tax authorities as per the timelines in respective countries. Ensure tax related controls and compliance are met as per the Unilever control framework Prepare and maintain detailed documentation/files on monthly basis related to direct tax reporting. Provide documentation / data support on the audit queries raised with analysis performed. Archiving of documents of all the direct tax related activities from data extraction till filings in company dedicated folders as per ITGC & audit requirements. Technical Skills Good Accounting Knowledge (Record to Report) Overview of Direct/Indirect Tax Fully conversant with SAP (FI Module) Awareness of Power BI, Tableau and Workflow management tools would be an added advantage. Successful transition of Record to Report or other finance activities to a Global Hub Soft skills: Good in verbal and written communications. Should have a positive attitude and should be able to proactively get things done Strong problem solving, and analytical skills Good interpersonal Skills - Must have the ability to effectively communicate with personnel at all levels inside and outside of the company. Must be a self-starter with proven ability to take ownership of job responsibilities. Educational Qualification and Experience Semi qualified CA/ICWAI/Masters Degree in Accounting with 2-3- years of experience Work experience in Accounting and Finance Key interfaces Global Tax Team Country Tax Team Country Finance Team Outsourced Service Provide (Big 4)) Qualification : Semi qualified CA/ICWAI/Masters Degree in Accounting with 2-3- years of experience

The Technical Support Manager will lead a team of dedicated support professionals to deliver exceptional customer experiences for our global enterprise clients. This role requires strategic oversight, a focus on continuous improvement, and the ability to drive operational excellence. You will be pivotal in shaping a customer-centric support culture while managing escalations and ensuring compliance with SLAs (Service Level Agreements). Key Responsibilities: Customer Experience & Satisfaction: Deliver Remarkable Customer Experiences by championing a customer-first approach in all support activities. Address Customer Dissatisfaction: Engage directly with customers to identify issues and implement corrective measures. Proactive Escalation Management: Handle critical customer issues with urgency, engaging relevant expertise and communicating progress effectively to internal and external stakeholders. Foster a Collaborative Environment: Ensure seamless interaction among support teams, engineering/development, and service managers, ensuring timely and clear updates on issue status and action plans. Operational Excellence: Drive Operational Metrics: Monitor and improve operational metrics such as CSAT, backlog management, TTR (Time to Resolution), and quality scores. Automation & Process Optimization: Identify opportunities for automation and process enhancements to improve service delivery and efficiency. Ensure Compliance: Build and maintain processes that ensure consistency, compliance, and quality across all support interactions. Continuous Improvement Initiatives: Lead and participate in initiatives aimed at enhancing service quality, team performance, and customer satisfaction. Leadership & Team Development: Hire & Retain Top Talent: Attract and retain high-performing support professionals, ensuring the team remains motivated and equipped to handle complex customer issues. Develop Talent Aligned with Business Objectives: Provide coaching, mentoring, and professional development opportunities that align with individual and organizational goals. Promote a High-Performance Culture: Foster an open, innovative, and inclusive environment that encourages diversity, new ideas, and team collaboration. Set High Performance Standards: Lead by example, setting high standards and holding team members accountable to achieve results. Strategic & Analytical Insights: Analyze Support Metrics: Use data-driven insights to identify trends, recurring issues, and areas for process or service improvement. Make Bold, Informed Decisions: Demonstrate ownership by making timely, thoughtful decisions that balance customer needs with operational requirements. Understand Support Offerings & Business Acumen: Deeply understand the support offerings and their strategic value, aligning team efforts with broader business goals. Qualifications & Experience: Must-Have: Bachelor s Degree in Computer Science, Information Technology, or related field. 12+ Years of Experience in technical customer support, with a minimum of 5 years in a leadership or management role. Proven Understanding of 24x7 technical support operations, especially in a global context, supporting enterprise customers. Excellent Communication Skills: Ability to communicate clearly, effectively, and adapt based on audience needs. Demonstrated Ability to hire, retain, and coach high-performing support professionals. Strong Escalation Management Skills: Proven experience managing escalations with internal and external stakeholders. Analytical & Problem-Solving Mindset: Ability to analyze support data, derive insights, and make informed decisions. Customer-Centric Approach: Ability to instill a customer-first culture organically within the team. Business Acumen: Strong understanding of support offerings, operational effectiveness, and their impact on business outcomes. Good to Have: ITIL Certification: Knowledge of ITIL best practices for service management. Experience in Managing Network Security TAC: Familiarity with network security issues and solutions. Network Security Certifications: Certifications like CISSP, CISM, etc., to strengthen technical leadership. SASE Experience: Exposure to Secure Access Service Edge (SASE) environments and related support requirements. Performance Objectives: Achieve and maintain high performance in operations metrics such as CSAT, backlog management, and quality scores. Efficiently manage escalations and drive quick resolutions. Foster Employee Engagement & Growth: Develop strategies to enhance team morale and facilitate career growth. Drive automation efforts to improve response times and service quality. Ensure high levels of customer management and satisfaction, with measurable improvements in feedback scores. What You'll Bring: Customer Advocacy: Be the voice of the customer within the organization, ensuring their needs are understood and met. Exceptional Communication: Clear, concise communication skills, both written and verbal, adaptable to various stakeholders. People Leadership: Proven experience in managing, motivating, and developing support teams. Ownership & Problem Solving: Proactive approach to solving challenges, taking ownership of outcomes. Quality Focus: Consistent effort to deliver high-quality outputs across all interactions. Embrace Diversity & Innovation: Encourage a culture of diversity, inclusion, and innovative thinking. First 30 Days: Learn about the company, products, and support processes comprehensively. Understand TAC processes and metrics end-to-end to align with the company s objectives and strategies. What s in It for You? Opportunity to grow and lead in a fast-paced, performance-oriented environment. Be part of a global, innovative SD-WAN leader recognized for its best practices and inclusive culture. Career Growth & Learning: Embrace continuous learning and career development. Qualification : Bachelors Degree in Computer Science, Information Technology, or related field