Defect Analysis Jobs in Bengaluru

Security Operations Engineer FalconX Location: Bangalore Experience: 3+ Years Education: Bachelor s degree in Cybersecurity, Computer Science, Information Technology, or related field About FalconX FalconX is a pioneering team of operators, investors, and builders transforming institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX simplifies the complex and fragmented digital asset ecosystem. Our platform empowers clients to navigate the crypto landscape seamlessly, providing access, liquidity, and tools to execute institutional strategies from start to scale. Role Overview We are looking for a Security Operations Engineer to strengthen our cybersecurity posture and protect our systems, data, and clients. In this role, you will monitor, detect, and respond to threats across on-premise and cloud environments, conduct investigations, perform threat hunting, and automate security operations. Key Responsibilities Monitor, detect, and respond to security incidents across cloud and on-premise environments. Analyze security alerts from various tools to identify potential threats and anomalies. Conduct forensic investigations and deep-dive analysis to identify trends and attack techniques. Perform proactive threat hunting across endpoints, networks, and cloud environments. Analyze security logs and behavioral patterns to detect Indicators of Compromise (IOCs). Investigate security incidents and provide actionable mitigation and remediation recommendations. Develop and refine threat hunting methodologies using frameworks like MITRE ATT&CK. Automate threat detection and response processes using scripting languages such as Python, PowerShell, or Bash. Continuously monitor emerging threats, vulnerabilities, and attack trends to improve strategies. Required Qualifications Bachelor s degree in Cybersecurity, Computer Science, Information Technology, or related field. 3+ years of experience in Security Operations, Threat Hunting, or a similar cybersecurity role. Hands-on experience working with log data for detection and response (Cloud, EDR, Network, etc.). Experience developing and deploying detection rules (Yara, Sigma, SQL-based rules, etc.). Strong understanding of network security monitoring, packet analysis, and log correlation. Deep knowledge of advanced threat detection methodologies and threat intelligence. Proficiency in analyzing attacker TTPs using frameworks like MITRE ATT&CK. Skilled in scripting and automation for security operations (Python, PowerShell, Bash). Familiarity with endpoint security, identity management, cloud security, and incident response. Protect critical systems, data, and client assets from emerging cyber threats. Play a key role in detecting, investigating, and responding to security incidents. Collaborate with cross-functional teams to strengthen security posture and operational resilience. Drive proactive threat hunting and automation to improve efficiency and effectiveness. Qualification : Bachelors degree in Cybersecurity, Computer Science, Information Technology, or related field

Business Finance Location: Bengaluru Department: Finance Employment Type: Full-Time About Dozee Dozee Health AI is a pioneer in AI-powered, contactless Remote Patient Monitoring (RPM) and Early Warning Systems (EWS). Headquartered in Bengaluru, Dozee is India s #1 RPM company, transforming healthcare delivery at scale. Trusted by leading healthcare providers across India, the USA, and Africa, Dozee s solutions continuously monitor patients, detect early signs of clinical deterioration, and enable timely interventions. Role Overview We are looking for a high-impact Business Finance professional to partner closely with business leaders and drive financial discipline, strategic decision-making, and sustainable growth. This role offers a unique opportunity to work at the intersection of finance, strategy, and healthcare innovation in a fast-growing AI health-tech company. Key Responsibilities Business Partnership & Strategic Decision Support Partner with Sales, Operations, and cross-functional teams to drive commercial success and financial discipline. Lead pricing strategy, customer-level profitability analysis, and financial modelling for new products and services. Evaluate business cases for expansion, partnerships, and large strategic deals. Participate in strategic discussions, providing financial insights and risk assessment. FP&A, Budgeting & Reporting Lead the annual operating plan and rolling forecasts in collaboration with functional leaders. Track performance against budgets, prepare variance analysis, and identify risks. Own monthly and quarterly management reporting, including key financial and operational KPIs. Revenue & Cost Optimisation Monitor and improve gross margins, unit economics, and CAC/LTV metrics. Drive initiatives to optimize costs, improve working capital, and support EBITDA targets. Identify opportunities for automation and process improvements in tracking. Requirements Experience & Qualifications 2 4 years of relevant experience in Business Finance, FP&A, or Commercial Finance. CA (Qualified/Semi-qualified), MBA, or CFA preferred. Skills Strong analytical, financial modelling, and stakeholder management skills. Proficiency in Excel, Google Sheets, and BI tools. Experience with pricing and margin analysis in a SaaS or recurring revenue environment is a plus. Personal Attributes Business-oriented, proactive, and detail-focused. Comfortable working in a fast-paced, evolving environment. Why Join Dozee Be part of a mission-driven company transforming healthcare with AI. Opportunity to influence strategic decisions in a high-growth Series A+ organization. Collaborative culture with a strong focus on innovation and impact. Qualification : CA (Qualified/Semi-qualified), MBA, or CFA preferred

Quality Leader Location: Bangalore Experience: 8 12 Years Education: B.E / B.Tech / M.E / M.Tech in Electronics, Computer Science, or a related discipline Job Summary We are looking for an experienced Quality Leader to drive software and process quality across embedded systems projects, with a focus on ASPICE, CMMI, and Functional Safety standards. The ideal candidate will have deep expertise in quality systems, metrics-driven process evaluation, and project lifecycle management. This role is instrumental in ensuring that project deliverables meet the highest standards of quality, safety, and compliance especially within the automotive domain. Key Responsibilities Process Monitoring & Compliance Ensure adherence to defined processes (ASPICE 3.1/4.0, CMMI, ISO standards) across multiple projects. Identify and report non-compliance issues and drive corrective/preventive actions (CAPA). Conduct process audits and facilitate project quality gate reviews. Data Collection & Metrics Analysis Collect project and process data to derive key quality metrics (e.g., defect density, review efficiency, process compliance scores). Perform root cause analysis (RCA) for quality issues and implement improvement actions. Tool and System Oversight Manage configuration management systems and defect/issue tracking tools. Work closely with development and testing teams to ensure tool usage aligns with defined processes. Process Definition & Improvement Define, maintain, and continuously improve the organization s Quality Management System (QMS). Contribute to functional safety and cybersecurity process definition (e.g., ISO 26262, ISO 21434). Promote a culture of quality and continuous improvement through training, mentoring, and awareness programs. Required Skills & Experience 8 12 years of experience in quality assurance or process management in embedded software projects. In-depth knowledge of ASPICE (3.1/4.0), CMMI, and SDLC models such as V-Model, Agile/Scrum. Experience with software quality metrics, root cause analysis, and CAPA processes. Familiarity with defect tracking and configuration management tools (e.g., Jira, IBM Rational, Git, SVN). Understanding of software quality factors, process audits, and measurement techniques. Exposure to Functional Safety (ISO 26262) and QMS process definition. Working knowledge of at least one programming language (C, C++, Python, etc.) to understand software deliverables from a quality perspective. Preferred / Added Advantage Experience in the automotive domain, including compliance with industry-specific safety and cybersecurity standards. Involvement in certification or appraisal processes (e.g., ASPICE assessments, CMMI appraisals). Knowledge of ISO 21434 (Automotive Cybersecurity). Lead quality transformation initiatives across cutting-edge embedded projects. Collaborate with top-tier automotive and industrial clients. Play a strategic role in shaping process excellence and organizational quality culture. Competitive compensation and a platform for professional growth. Qualification : B.E / B.Tech / M.E / M.Tech in Electronics, Computer Science, or a related discipline

Job Title: Software Engineer QA Location: Bengaluru Company: Altisource (NASDAQ: ASPS) About Altisource Altisource Portfolio Solutions S.A. is a leading integrated service provider and marketplace for the real estate and mortgage industries. We combine operational excellence with innovative technology to meet the evolving needs of our clients. Learn more at altisource.com. Role Overview We re looking for a Software QA Engineer with a passion for quality and innovation to join our growing technology team. You ll play a critical role in ensuring that our software products meet the highest standards by designing robust test plans, executing test cases, and contributing to automation efforts. This is a great opportunity for a quality-focused engineer who thrives in Agile environments and is eager to grow in a fast-paced, product-driven company. Key Responsibilities Review requirements and technical specifications to ensure clarity and testability. Create detailed and well-structured test plans, test cases, and test scripts. Estimate, prioritize, and plan testing activities as part of sprint planning. Design, develop, and maintain automated test scripts using open-source tools. Execute functional, regression, and exploratory tests; identify and report bugs. Perform root cause analysis on defects and track them to resolution. Collaborate closely with developers, product managers, and other QA engineers. Monitor and support debugging processes; verify bug fixes through regression testing. Contribute to improving QA processes and best practices across the team. Stay current with the latest trends in testing tools, strategies, and technologies. Track key QA metrics such as defect density, open defects, and test coverage. Required Qualifications 2+ years of hands-on experience in software testing (manual and automation). Strong understanding of QA methodologies, tools, and processes. Experience writing clear, concise, and comprehensive test documentation. Solid knowledge of SQL and scripting for database validation. Experience with both white-box and black-box testing techniques. Hands-on experience with automated testing tools (e.g., Selenium, JUnit, TestNG). Experience working in Agile/Scrum development environments. Bachelor s degree in Computer Science, Engineering, or a related field. Preferred Skills Experience with performance and/or security testing. Exposure to CI/CD pipelines and test integration in build processes. Familiarity with JIRA, TestRail, or similar test/project management tools. Join us at Altisource and be part of a team that is transforming the real estate and mortgage industry with technology and innovation. Qualification : Bachelors degree in Computer Science, Engineering, or a related field

Job Title: Industrialization Engineer Location: Bengaluru, India Experience Required: 5 10 years Industry: Electronics / Electric Vehicles Employment Type: Full-time Company: Ultraviolette Automotive Pvt Ltd Join the Charge. Create the Future. At Ultraviolette, we are redefining mobility. From building India s fastest electric motorcycle to developing the world s most advanced electric scooter, we thrive on innovation, bold thinking, and performance that thrills. We're a diverse, passionate team of engineers, designers, and creators united by one mission: to build machines that are not only sustainable, but exhilarating. If you re driven by purpose and ready to shape the future of mobility, this is your moment. Role Overview: We are looking for a technically strong and hands-on Industrialization Engineer (Electronics) to lead the transition from R&D prototypes to scalable, high-quality mass production. In this cross-functional role, you will work at the intersection of design, manufacturing, sourcing, and embedded systems, ensuring our products are built for scale, reliability, and performance without compromising innovation. Key Responsibilities: Technical Ownership & Industrialization: Lead industrialization from EVT (Engineering Validation Test) to DVT (Design Validation Test) and PVT (Production Validation Test), up to mass production. Translate R&D designs into production-ready documentation (BOMs, Gerbers, PCBA specs, test jigs, etc.). Conduct Design for Manufacturability (DFM) and Design for Testability (DFT) reviews. Own ramp-up metrics such as yield, test coverage, defect trends, and field return analysis. Collaborate with R&D teams on thermal design, layout optimization, and component derating strategies. Ensure compliance with voltage isolation, creepage/clearance, and relevant safety standards. Supplier & EMS Collaboration: Act as a technical bridge between internal teams and EMS vendors, ensuring alignment from design to execution. Coordinate with EMS on NPI builds, process validation, line setup, and FAI (First Article Inspection). Support firmware flashing, version control, and hardware-software integration testing at production lines. Assist in troubleshooting mechanical, electrical, or firmware-related issues during production. Component Engineering & Cost Optimization: Evaluate and qualify alternate components and suppliers. Drive cost engineering and BOM optimization without compromising on quality. Engage in component lifecycle management and ensure availability through the production lifecycle. Required Qualifications & Skills: B.E./B.Tech in Electronics, Electrical, or related field 5 10 years experience in hardware industrialization, preferably in EV or electronics manufacturing Strong knowledge of PCB design reviews, SMT/PCBA processes, and box build Hands-on with tools like Altium, OrCAD, or similar for PCB-level evaluations Experience with ICT/FCT test setups, test fixture design, and test station validation Basic embedded systems understanding firmware flashing, serial log analysis, GPIO testing Experience working directly with EMS vendors, test labs, and component suppliers Excellent cross-functional communication skills Willing to travel to EMS or supplier sites for builds and validation Nice to Have (Preferred): Familiarity with FMEA, APQP, PPAP, ISO/IATF 16949 processes Knowledge of compliance and safety standards (e.g., IEC, ISO 26262) Background in value engineering, cost-down programs, and process audits Work on industry-defining EV products with world-class engineering challenges Collaborate with cutting-edge R&D and manufacturing teams Be part of a mission-led company that s changing the landscape of mobility A workplace culture that values ownership, audacity, and excellence Apply now and be a part of something bigger. Let s create the future together. Qualification : B.E./B.Tech in Electronics, Electrical, or related field

Position: Security Engineer-2 Location: Bengaluru Employment Type: Full-Time Department: Engineering Job Description: We are seeking a proactive and skilled Security Engineer-2 to identify vulnerabilities, collaborate with development teams on mitigation strategies, and promote secure coding practices within the organization. You will play a critical role in ensuring the security and resilience of our products against emerging threats. Key Responsibilities: Conduct in-depth security assessments of products to discover vulnerabilities and demonstrate their exploitability and risk impact. Stay updated on emerging vulnerabilities and threats relevant to our products through independent research. Collaborate with developers to develop and implement mitigation and workaround plans according to security policies. Lead threat modeling and secure design review sessions with development teams to identify threats and define mitigation strategies. Conduct workshops to educate developers on threat modeling and secure coding principles. Prioritize and ensure mitigation of critical security defects during development sprints. Integrate and automate Static Application Security Testing (SAST) within the DevOps pipeline. Advocate and propagate secure coding principles across the development community. Serve as the primary point of contact for developers on critical secure development issues. Develop and deliver security training programs and technical workshops for developers and QA teams. Promote security awareness through tech talks and other knowledge-sharing activities. Required Qualifications and Skills: Strong knowledge of common vulnerabilities such as Cross-Site Scripting (XSS), SQL Injection, Cross-Site Request Forgery (CSRF), cryptographic weaknesses, and code injection. Proficiency in programming/scripting languages like Java, Ruby, and Python. Experience with cloud technologies and services. Ability to automate security testing processes and improve assessment productivity. Excellent communication skills to articulate security risks to both technical and non-technical audiences. Familiarity with industry-standard threat modeling, risk assessment, and vulnerability classification methodologies. Experience conducting white-box and grey-box security assessments, including architectural and API analysis. Knowledge of Secure Software Development Lifecycle (S-SDLC) and CI/CD integration. Bachelor s degree in Computer Science, Electrical Engineering, Computer Engineering, or equivalent experience in software engineering or security. Minimum 3 years of experience in application security or related security assessment roles. Deep understanding of attack vectors, exploits, and mitigation techniques, including chained attacks. Experience with languages such as Java, Go, Python, or Node.js (knowledge of multiple is a plus). Experience assessing cloud-native services, service meshes, and Kubernetes-based microservices. Strong problem-solving skills, able to think both offensively (like a hacker) and defensively (product security evaluation). Ability to learn new technologies and apply unconventional thinking to complex security challenges. Qualification : Bachelors degree in Computer Science, Electrical Engineering, Computer Engineering, or equivalent experience in software engineering or security

Position: Junior/Senior Design Engineer Hardware Design Location: Bangalore Education: B.E./B.Tech. in Electronics & Communication / Electronics & Telecommunication M.E./M.Tech. in Electronics & Communication Experience: 2 to 4 years Job Overview We are looking for a passionate and detail-oriented Hardware Design Engineer (Junior/Senior level) to join our engineering team in Bangalore. In this role, you will be responsible for designing high-performance embedded hardware systems, from circuit design and schematic capture to board bring-up and testing. You ll work closely with cross-functional teams to deliver robust, scalable, and reliable hardware solutions, primarily for embedded and defense applications. Key Responsibilities Execute assigned hardware design tasks within defined timelines. Design and develop complex hardware circuits, schematics, and PCB layouts. Perform Signal Integrity (SI), Power Integrity (PI), and thermal analysis. Develop hardware test plans and execute board/system testing accordingly. Conduct board bring-up, validation, and debugging of hardware platforms. Participate in design reviews, defect prevention, and continuous improvement activities. Adhere to all QMS (Quality Management System) and project-specific processes. Prepare detailed technical documentation and maintain design records. Flag and resolve any technical challenges with guidance from tech leads. Technical Skill Set Strong expertise in circuit design, schematic capture, and PCB design. Hands-on experience with 16-bit or 32-bit processors/microcontrollers (e.g., ARM, PowerPC, IBM PPC 405, Intel x86). Experience with FPGA-based board designs. Good understanding of high-speed board design and signal integrity concepts. Familiarity with system interfaces: PCI, PCIe, VME, Compact PCI, ATCA/AMC is a plus. Exposure to embedded hardware design for defense applications. Understanding of qualification processes for industrial/defense-grade products. Proficiency in board bring-up and hardware debugging techniques. Technology Domains Storage Technologies: iSCSI, SATA, Fibre Channel Processors: MIPS, ARM, PowerPC Interfaces: USB, PCIe, PCI-X Memory: DDR, DDR2, RLDRAM Soft Skills & Attributes Strong verbal and written communication skills Excellent interpersonal and teamwork abilities Proactive and solution-oriented mindset Strong time management and organizational skills Opportunity to work on cutting-edge hardware design projects in embedded and defense domains Exposure to the complete hardware development lifecycle Collaborative and inclusive work culture Learning and development support Competitive compensation package Qualification : M.E./M.Tech. in Electronics & Communication

Position: Technical Lead / Project Lead Hardware Design Location: Bangalore Education: B.E./B.Tech. in Electronics & Communication or Electronics & Telecommunication M.E./M.Tech. in Electronics & Communication Experience: 5 to 8 years Job Overview We are seeking a dynamic and experienced Technical Lead / Project Lead Hardware Design to join our engineering team in Bangalore. In this leadership role, you will guide a team of hardware engineers through the end-to-end design and development of advanced embedded and FPGA-based systems primarily for defense and industrial applications. You'll be responsible for ensuring high-quality, defect-free, and timely project deliveries while driving technical excellence and process adherence. Key Responsibilities Technical Leadership Lead hardware design projects from specification to delivery, ensuring robust and scalable solutions. Provide technical guidance to team members in circuit design, schematic development, and board-level design. Finalize board specifications based on customer requirements and prepare detailed technical documentation. Review hardware modules and ensure compliance with design best practices and industry standards. Lead Signal Integrity (SI), Power Integrity (PI), and thermal analysis during design and validation phases. Project Management Plan, monitor, and track project schedules, resource allocation, and delivery milestones. Coordinate with the Project Manager and cross-functional teams to ensure alignment and timely progress. Conduct internal project meetings, present status updates, and recommend process or technical improvements. Ensure adherence to QMS guidelines, project processes, and quality goals. Team Development & Support Mentor junior engineers and support individual learning and development plans. Manage a small team, resolve technical and interpersonal challenges, and promote a collaborative work environment. Assist in performance reviews and team development initiatives. Quality & Process Improvement Drive defect prevention initiatives and participate in continuous improvement of design processes. Coordinate configuration management and quality control activities throughout the project lifecycle. Technical Skill Set Strong hands-on experience in FPGA-based board design and embedded hardware development. Expertise in system-level architecture, processor interfaces, DDR memory design, serial bus protocols, and networking. Proficient in board bring-up and debugging at system level. Experience with embedded hardware design for defense applications and understanding of qualification processes. Tools: Schematic capture/layout: OrCAD, Allegro Signal integrity tools for SI/PI analysis Soft Skills Excellent verbal and written communication skills Strong people management and leadership capabilities Effective time management, organization, and planning Proven ability to manage small teams and drive project success Familiarity with quality systems and engineering best practices Opportunity to work on cutting-edge, high-impact hardware projects Collaborative and technically strong work environment Competitive compensation and benefits package Focus on leadership development and continuous learning Dynamic and inclusive workplace culture Qualification : M.E./M.Tech. in Electronics & Communication

Job Title: Director of QA Location: Bangalore Department: Quality Engineering Employee Type: Full-time Experience Required: 14 18 years Position Overview We are seeking an accomplished and visionary Director of Quality Assurance (QA) to lead our QA organization and ensure the delivery of world-class products. This leadership role requires deep expertise in quality engineering, strong technical acumen, and a strategic mindset. You will be responsible for defining the overall QA strategy, scaling high-performing teams, and implementing modern testing frameworks and methodologies that align with business and product objectives. This is a high-impact role, collaborating cross-functionally to champion a culture of quality across the organization. Key Responsibilities Strategic Leadership Define and execute a comprehensive QA vision and strategy aligned with the company's product development goals. Evolve QA methodologies and processes by integrating Agile, DevOps, and shift-left principles. Stay ahead of QA industry trends and innovations to drive continuous improvement and efficiency. Team Leadership & Development Recruit, build, and mentor a world-class QA team including managers, leads, and engineers. Foster a culture of ownership, collaboration, and continuous learning. Conduct regular performance reviews and support career development through coaching and training. Promote a "quality-first" mindset across all engineering and product teams. Quality Assurance & Testing Oversee planning and execution of all QA activities including functional, non-functional (performance, security, usability), automation, and regression testing. Lead the implementation and scaling of test automation frameworks to improve speed, coverage, and reliability. Manage defect tracking and resolution processes, ensuring root cause analysis and timely resolution. Define, track, and report on key quality metrics such as defect density, test coverage, automation ROI, and overall product health. Collaboration & Communication Partner with Product, Engineering, DevOps, and Business teams to embed quality early in the product lifecycle. Clearly communicate QA strategies, risk assessments, and progress updates to executive leadership and cross-functional stakeholders. Act as a quality evangelist across the organization, promoting best practices and shared accountability for quality. Process Optimization Identify inefficiencies and quality bottlenecks across the Software Development Lifecycle (SDLC). Champion continuous improvement initiatives to reduce time-to-market without compromising on quality. Advocate for shift-left testing approaches, integrating QA earlier in development workflows. Qualifications Bachelor s or Master s degree in Computer Science, Engineering, or a related technical field. 15+ years of experience in Quality Assurance, including at least 7+ years in senior leadership roles (e.g., QA Manager, Senior Manager, or Director). Proven track record in building and scaling high-performing QA teams in product-driven environments. In-depth knowledge of testing methodologies (Agile, Waterfall, DevOps) and various testing types (functional, performance, security, usability). Strong experience with test automation tools and frameworks (e.g., Selenium, JMeter, Postman). Hands-on experience with CI/CD pipelines, quality gates, and DevOps practices. Strong analytical, problem-solving, and strategic decision-making abilities. Exceptional interpersonal, verbal, and written communication skills. Ability to thrive in a fast-paced, dynamic, and cross-functional environment. Preferred Qualifications Experience working in Fintech or regulated product-based environments. Familiarity with cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP). This role offers a unique opportunity to shape and lead the quality vision of a cutting-edge organization. If you're passionate about software quality, innovation, and leading teams to excellence, we d love to meet you. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related technical field

Position: Business Analyst Supply Chain Department: Supply Chain Location: Bengaluru Role Overview: We are seeking a detail-oriented and strategic Business Analyst to conduct in-depth market analysis focused on primary and secondary aluminium markets, both domestically and globally. This role will support procurement decision-making by identifying market opportunities and risks, ensuring alignment with company strengths to maximize profitability and sustain competitive advantage. Key Responsibilities: Conduct comprehensive analysis of market dynamics impacting pricing trends in primary and secondary aluminium sectors globally and domestically. Identify business opportunities that align with company capabilities to optimize procurement timing and strategies for short-term and long-term gains. Detect potential threats and weaknesses in the market environment and collaborate with leadership to develop effective mitigation strategies. Make swift, well-informed decisions by evaluating multiple scenarios and selecting optimal courses of action. Work independently and collaboratively with cross-functional teams to ensure cohesive business strategies. Communicate clearly and effectively to minimize misunderstandings and ensure accurate interpretation of market insights. Approach market research from multiple perspectives to ensure comprehensive analysis, considering all critical factors influencing decision-making. Guide the raw material procurement team in developing strategic procurement plans that respond to market fluctuations. Prepare and present detailed reports and presentations for senior management, highlighting key metrics, market changes, and actionable recommendations. Stay updated on regulatory changes, including customs duties, anti-dumping duties, and industry best practices, as well as emerging technologies affecting the aluminium market. Qualifications & Skills: Postgraduate degree in Business, Economics, Supply Chain Management, or a related field. Strong analytical skills with the ability to interpret complex market data and trends. Excellent communication and presentation skills. Ability to make independent, strategic decisions under pressure. Knowledge of regulatory frameworks and industry standards relevant to aluminium markets. Qualification : Postgraduate degree in Business, Economics, Supply Chain Management, or a related field.

Position: Quality Supervisor Quality Assurance Department: Quality Assurance Location: Bengaluru Role Overview: We are seeking a detail-oriented Quality Supervisor to conduct in-process and final inspections, ensuring products meet all required standards and specifications. The role involves inspecting raw materials, components, and finished goods, maintaining accurate records, and enforcing quality standards. Key Responsibilities: Perform in-process and final inspections based on drawings, standards, and specifications. Inspect raw materials, components, sub-assemblies, and finished products using precision measuring instruments. Maintain thorough records of inspections, test results, and non-conformance reports. Identify and segregate defective materials or products to prevent quality issues. Ensure compliance with ISO standards, customer-specific requirements, and internal quality guidelines. Qualifications: Diploma or B.Tech in relevant engineering or quality discipline. Strong attention to detail and understanding of quality assurance processes. Proficient in using measuring instruments and inspection tools. Ability to maintain accurate documentation and communicate quality issues effectively. Qualification : Diploma or B.Tech in relevant engineering or quality discipline.

Financial Data Analyst Location: Bengaluru, India Employment Type: Full-time Department: Global Operations About Commure Commure develops AI-driven healthcare technology that reduces administrative burden for providers, enabling more patient-centered care. Our solutions cover clinical documentation, revenue cycle management, patient engagement, and more serving over 250,000 clinicians nationwide and rapidly scaling. Role Overview We are seeking a Financial Data Analyst to ensure the accuracy and integrity of revenue transaction data ingested from various Electronic Health Record (EHR) systems into our financial databases. This role combines quality assurance, data analysis, and a solid grasp of healthcare revenue cycles and compliance. Key Responsibilities Data Verification: Validate revenue transactions from EHR systems against ingested data. Quality Assurance: Develop and execute test plans, document discrepancies, and track defects in data ingestion processes. Mathematical Analysis: Use mathematical techniques to confirm financial data accuracy and integrity. Process Improvement: Collaborate with development teams to enhance data ingestion workflows and QA methods. Documentation: Maintain thorough records of QA tests, data mappings, and findings; prepare reports for stakeholders. Cross-Functional Collaboration: Work with IT, finance, and operations teams to ensure consistent data quality. Compliance: Adhere to HIPAA and other relevant regulatory standards, staying current with best practices in healthcare data handling. Qualifications Bachelor s degree in Information Systems, Computer Science, Mathematics, Healthcare Informatics, or related field. Minimum 3 years of experience in quality assurance or data analysis. Familiarity with healthcare revenue cycles and compliance standards. Advanced Microsoft Excel skills (VLOOKUP, pivot tables, macros), with experience in automation and data modeling preferred. Experience with data visualization tools such as Tableau or Power BI. Strong statistical, mathematical, and analytical abilities. Proficient in SQL and comfortable working with large datasets. Experience with automated QA/testing frameworks and methodologies. Clear communicator able to convey complex data insights to varied stakeholders. Willingness to work night shifts aligned with US time zones (EST to PST). Mission-Driven: Make a tangible impact by transforming healthcare through technology. Strong Investor Support: Backed by leading investors like General Catalyst, Sequoia, and Y Combinator. Rapid Growth: Both companies have achieved 500%+ YoY growth, with ongoing Series D funding. Comprehensive Benefits: Flexible PTO, health coverage, parental leave (subject to location). Qualification : Bachelors degree in Information Systems, Computer Science, Mathematics, Healthcare Informatics, or related field.

Customer Experience Manager II (EST Shift Bangalore, India) Location: Bangalore, India Work Shift: EST (5:30 PM IST 2:30 AM IST) Job Type: Full-Time | Customer Support | Cloud Technology Job Overview We are looking for a highly motivated and experienced Customer Experience Manager II to join our dynamic Customer Support team. In this role, you will be responsible for managing strategic enterprise accounts, ensuring superior customer satisfaction, and driving proactive customer success strategies. You will serve as the primary point of contact (POC) for customer escalations, technical issues, and account health, while ensuring Rubrik delivers a world-class customer experience in the cloud data management space. Key Responsibilities Build strong relationships with key customer stakeholders and deliver a seamless support experience. Act as the escalation owner and trusted advisor for complex technical and service-related issues. Train customers on how to engage with Rubrik s support portal, submit tickets, and track issues effectively. Utilize Salesforce CRM to monitor account health and detect patterns that may lead to service disruptions. Proactively identify risks and initiate actions to drive customer retention and account stability. Collaborate with cross-functional teams including Engineering, Technical Support, and Sales Engineering. Create and deliver Root Cause Analysis (RCA) documentation and customer-facing status updates. Work closely with internal teams to ensure timely issue resolution and a proactive support approach. Lead project management activities during critical incidents and escalations. Deliver weekly performance and progress reports to internal stakeholders and customer teams. Qualifications and Skills Minimum 8 years of experience in customer experience management, technical support leadership, or enterprise account management roles. Proficiency with CRM platforms, especially Salesforce. Strong communication skills with the ability to deliver clear written documentation and customer updates. Hands-on technical knowledge in: Networking protocols Data storage systems Backup and disaster recovery solutions Cloud platforms (e.g., AWS S3, Microsoft Azure) Hypervisors (VMware, Hyper-V) Experience managing virtual cross-functional teams in a high-pressure environment. Proven ability to handle customer escalations and implement preventive measures. Familiarity with storage vendor ecosystems and best practices in enterprise IT environments. Bachelor s degree in Computer Science, IT, Business, or related field (Advanced degree is a plus). Willingness to travel for client engagements and team collaboration as needed. Preferred Competencies Background in cloud computing, SaaS support, or data protection technologies. Certifications in project management or cloud platforms (e.g., AWS, Azure). Ability to lead with a customer-first mindset and ensure customer loyalty through proactive engagement. Join Rubrik and be part of a company at the forefront of cloud data security, backup solutions, and customer-centric innovation. You ll work with leading technologies, support high-value enterprise clients, and help shape the future of data management in the cloud.

Job Title: Senior Incident Response Manager Location: Bengaluru, Karnataka, India About This Team: The Critical Situation Management team plays a pivotal role in maintaining customer trust and satisfaction in CSG Citrix BU products. We ensure swift resolution of production-impacting issues, collaborating closely with Technical Support and Product teams to maintain high uptime Service Level Targets (SLTs). Our team is dedicated to delivering rapid, effective solutions, making us essential to the continued success and reputation of the Citrix platform. Job Description / Responsibilities: Primary Duties / Responsibilities: Incident Management: Lead and manage timely, professional communication with internal and external stakeholders during critical incidents. Utilize your deep technical knowledge and strong communication skills to drive effective resolutions. Customer Sentiment Management: Assess and manage customer sentiments, and ensure appropriate resources are mobilized to mitigate production-impacting situations. Lead discussions with Citrix Customers and internal stakeholders with confidence and clarity. Collaboration: Facilitate cross-departmental collaboration to resolve customer issues, and coordinate the end-to-end customer experience, owning internal and, when necessary, external communications. Escalation Management: Act as the primary contact for Citrix Customers and Account teams during critical situations, collaborating with technical specialists (SMEs) to manage escalations and resolve incidents quickly. 24x7 Coverage: Provide 24x7 support, including weekends and holidays, on a rostered shift basis. Continuous Improvement: Actively participate in feedback processes, leading continuous improvement initiatives and ensuring the team adapts quickly to feedback. Lead and participate in projects aimed at improving incident response and service efficiency. Technical Knowledge: Utilize your technical know-how to manage the escalation process, lead calls, and effectively assess the situation to provide timely solutions. Qualifications (Knowledge, Skills, Abilities): Experience: 6 - 10 years of relevant experience in Incident Response, preferably in a Technical Support environment. Demonstrated ability to manage customer escalations in high-pressure scenarios. Communication Skills: Exceptional verbal and written communication skills. Ability to engage with customers and internal leadership clearly and professionally. Proficiency in creating concise incident reports and Root Cause Analysis (RCA) documents. Customer Advocacy: Strong customer advocacy skills, with the ability to understand, articulate, and manage customer expectations effectively. Technical Expertise: Broad knowledge in technologies such as Cloud, Virtualization, Networking, Operating Systems, and Remoting, with a focus on Virtualization, Networking, and Storage. Experience with Microsoft OS and End-User Computing is a plus. Collaboration Skills: Ability to manage and facilitate cross-team collaboration to solve complex customer issues. Comfortable leading critical calls and guiding teams through escalations. Process Knowledge: Knowledge of ITIL, Project Management, and Six Sigma methodologies is a plus. Familiarity with the Software Development Lifecycle (SDLC) and defect tracking processes is beneficial. Education: B.E. / B.Tech. or a Bachelor s degree in a related field with at least 5+ years of relevant experience. Additional Skills: Scripting, automation, and programming skills are an advantage. Experience in leading formal customer meetings, including those with C-level or Senior Management. About Us: Cloud Software Group is one of the largest cloud solution providers globally, serving over 100 million users. Joining us means making a tangible difference for people around the world who rely on our cloud-based products to perform their work efficiently, from anywhere. We foster a culture of innovation, learning, and growth. As we prepare for an exciting new phase of growth, we need your skills and expertise to continue evolving and building the future of work. Qualification : B.E. / B.Tech. or a Bachelors degree in a related field with at least 5+ years of relevant experience.

Technical Consultant - Security Intel & Operations Consulting Services Location: Bangalore, Karnataka, India Job Type: Full-Time Experience Level: Senior Introduction: At IBM Consulting, we believe that work is more than just a job it's a calling. In the role of Technical Consultant - Security Intel & Operations, you will be part of our Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to both public and private sector clients across the globe. Our team helps clients to innovate, adopt new technologies, and improve their security posture. Your Role and Responsibilities: As a Senior SOC Analyst working within the 24/7 Cyber Fusion Center (CFC), your role will involve the proactive monitoring, triaging, analyzing, and escalating incidents in client environments. You will be tasked with utilizing various cyber operations tools and technologies to analyze data, detect security threats, and mitigate risks. Your expertise will contribute to maintaining the security integrity of client systems and ensuring efficient incident response. Key Responsibilities: Incident Monitoring & Analysis: Monitor and analyze security events using various cybersecurity tools like SIEM, IDS/IPS, Firewalls, network traffic logs, cloud platforms, and SOAR solutions to detect potential threats and mitigate risks. Perform event correlation using multiple data sources to understand the nature of security incidents and determine their impact on client environments. Threat Detection & Mitigation: Analyze alerts to identify active threats, perform root cause analysis, and apply appropriate mitigation techniques for both structured and unstructured environments. Evaluate security incidents across AWS and Azure environments, analyzing system, network, and email security events. Proactive Cybersecurity Measures: Conduct root cause analysis of security events and recommend actions to address vulnerabilities. Contribute to the development and constant improvement of SOC runbooks and playbooks to optimize security operations. Collaboration & Reporting: Work closely with cross-functional teams to escalate critical incidents and provide daily summary reports on activities relevant to cyber operations. Lead discussions on incident trends, perform cyber operations trend analysis, and report on findings to ensure continuous security enhancement. Continuous Improvement: Recommend improvements to automations, alert fidelity, and security controls to improve security efficacy and response time. Engage in team meetings, calls, and chats, contributing technical insights to enhance security strategies and tactics. Required Education and Experience: Education: Bachelor s Degree in Computer Science, Information Technology, Cybersecurity, or related fields. A Master s Degree is preferred but not required. Experience: Extensive experience working as a SOC Analyst or similar cybersecurity roles, especially in a 24/7 security operations center environment. Proficient in event analysis, log analysis, and network event management. Hands-on experience with cloud environments such as AWS and Azure, with a focus on cybersecurity threats and mitigations. Solid understanding of TCP/IP network security, modern attack techniques, exploitation methods, and operating system security. Preferred Technical and Professional Experience: Security Tools & Platforms: Experience with CyberArk, Azure SSO, and other enterprise security technologies. Knowledge of enterprise web technologies and cutting-edge security infrastructures. Familiarity with security automation tools and best practices for improving alert fidelity and security controls. Advanced Event & Threat Analysis: Proven ability to perform high-quality triage and in-depth analysis of security alerts. Experience in documenting incidents and escalating critical issues with appropriate cyber operations reports. Communication & Collaboration: Strong verbal and written communication skills, with the ability to convey complex security concepts to both technical and non-technical stakeholders. Ability to actively contribute to team discussions, runbook creation, and security playbook updates. Global Impact: Join a globally recognized team working at the forefront of cybersecurity, helping to shape the future of digital security. Career Development: IBM offers a strong focus on professional growth, offering learning opportunities, certifications, and exposure to the latest security technologies. Collaborative Culture: Be part of a collaborative and dynamic team, working together to tackle the most pressing security challenges faced by businesses around the world. If you are ready to contribute to the security and resilience of leading global organizations, we invite you to apply and be a part of our forward-thinking security team at IBM Consulting. Qualification : Bachelors Degree in Computer Science, Information Technology, Cybersecurity, or related fields.

Job Title: Senior Consultant Application QA Lead Location: Bengaluru Role Overview: As an Application QA Lead, you will take the lead on all application testing and quality assurance activities, playing a crucial role in ensuring the highest quality of software solutions. Your responsibilities will span reviewing requirements, preparing test scenarios, executing test scripts, and performing impact analysis based on results. In this fast-paced environment, you will be instrumental in driving software quality and continuous improvement throughout the lifecycle of projects. Key Responsibilities: Quality Assurance Oversight: Provide guidance and input on all aspects of quality assurance, applying industry best practices, developing innovative testing solutions, and establishing key metrics to measure success. Continuous Process Improvement: Drive improvements in testing processes, implement knowledge transfer practices, and effectively communicate with all teams to ensure alignment. Test Process Application: Ensure the effective and efficient application of testing processes and tools using various techniques, including test-to-pass, test-to-fail, and automation. Test Management: Manage testing activities across multiple projects, define testing approaches, estimate test efforts, and provide regular progress reports to stakeholders. Test Results Analysis: Analyze test results to identify database impacts, errors, bugs, and usability issues to ensure high-quality output. Reporting & Documentation: Prepare comprehensive reports on all aspects of software testing activities and communicate findings to the design team to support continuous product improvement. Requirement Understanding: Collaborate with stakeholders and teams to understand product requirements, translating them into detailed application test scenarios and test cases. Design Review Participation: Actively participate in design reviews, offering valuable input on requirements, product design, and potential issues to improve the overall product quality. Agile Lifecycle Quality: Apply quality engineering principles throughout the Agile product lifecycle to ensure continuous improvement and adherence to quality standards. Automation and Testing Practices: Provide recommendations for automation and improvements to testing practices to streamline processes and enhance efficiency. Team Leadership & Mentorship: Train, mentor, and supervise junior software engineers, fostering a culture of continuous improvement and knowledge-sharing within the team. Desired Qualifications & Skills: Experience: Strong background in leading QA activities in an Agile environment, with extensive hands-on experience in test management, test automation, and software quality engineering. Technical Skills: Proficient in application testing tools, test automation frameworks, and software quality engineering principles. Familiarity with test management and reporting tools is a plus. Process Expertise: In-depth knowledge of quality assurance methodologies and best practices, including testing strategies, test case design, and defect tracking. Leadership Abilities: Proven track record of leading teams, mentoring junior engineers, and driving improvements in testing processes. Communication Skills: Strong communication skills to interact with stakeholders, product teams, and other departments to ensure alignment and successful delivery of high-quality solutions. Problem-Solving: Strong analytical skills to identify issues, propose solutions, and make data-driven decisions that enhance product quality. Agile & Automation: Experience in applying Agile methodologies and test automation in software development projects to improve efficiency and product quality. Why Join Us: In this role, you'll have the opportunity to make a significant impact on the software quality and testing practices at the heart of high-impact projects. You ll lead testing efforts, shape quality processes, and mentor teams, while continuously improving practices to enhance the delivery of top-tier software solutions in a dynamic, fast-paced environment.

Job Title: Principal SDET Location: Bangalore (On-site; full-time) About Locus: At Locus, we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastogi and Geet Garg, Locus has evolved from a women s safety geo-tracking app into a globally recognized logistics optimization platform. Our technology has empowered enterprises such as Unilever and Nestl to execute over a billion deliveries across 30+ countries. Guided by our commitment to innovation and sustainable growth, we transform complex supply chains into strategic growth enablers. Join us at Locus and be part of a team shaping the future of global logistics. Job Overview: About the Role As a Principal SDET at Locus, you will play a critical role in driving the quality and reliability of our platform. This role goes beyond traditional testing; you will design, develop, and enhance automated test frameworks, ensure seamless integration of quality engineering practices, and mentor team members to establish a quality-first culture. Key Responsibilities: Automation Framework Design and Development: Architect, develop, and maintain robust test automation frameworks for backend, APIs, and frontend components. Ensure the frameworks are scalable, reusable, and aligned with the latest industry standards. Test Strategy and Planning: Collaborate with product managers, developers, and DevOps to define comprehensive test strategies for new features and system enhancements. Own the end-to-end testing lifecycle, from requirement analysis to test case creation, execution, and reporting. Drive better QA practices (In areas Like: defect creation, Capturing scope of feature, Sign offs , matrix of coverage in functional and automation etc) Quality Advocacy and Best Practices: Drive the adoption of best practices in testing, coding standards, and CI/CD processes across teams. Act as a champion of quality by fostering a quality-first mindset and instilling a culture of rigorous testing. Test Execution and Debugging: Conduct functional, performance, and security testing, ensuring the product meets the highest quality standards. Debug complex issues and work closely with developers to identify and resolve root causes. Continuous Improvement: Analyze test results and metrics to identify areas for improvement in testing processes and product quality. Contribute to the development and enhancement of monitoring and alerting systems to proactively address production issues. Mentorship and Collaboration: Mentor and guide junior SDETs and quality engineers, sharing knowledge and expertise to elevate the team s capabilities. Collaborate effectively with cross-functional teams to ensure quality is integrated into every stage of the development process. Develop a good understanding of velocity in teams and across the org and work towards removing roadblocks to improve release velocity Qualifications: 5-8 years of experience in software testing, with at least 3 years focused on test automation. Proficiency in programming languages such as Java, Python, or JavaScript. Hands-on experience with test automation tools and frameworks for Web and API automation like Selenium, Appium, TestNG, JUnit, or similar. Exp of working on any AI enabled testing tools or frameworks is a plus. Expertise in API testing and automation using tools like Postman, RestAssured, or equivalent. Familiarity with performance testing tools such as JMeter or Gatling. DevOps and CI/CD: Experience with CI/CD pipelines using tools like Jenkins, GitLab CI/CD, or GitHub Actions. Knowledge of Docker, Kubernetes, and cloud platforms (AWS, GCP, or Azure) is a plus. Strong debugging skills and the ability to identify root causes of issues quickly. Excellent communication, collaboration, and leadership skills. Experience in testing large-scale, distributed systems. Knowledge of security testing and tools like OWASP ZAP or Burp Suite. Exposure to machine learning models and their testing challenges. Join Locus and become part of a visionary team that is redefining logistics through innovation and smart distribution. We provide competitive compensation, comprehensive benefits, and a collaborative environment where your expertise will drive both your growth and that of the organization. Locus is an equal opportunity employer dedicated to creating a diverse and inclusive workplace.

Location: Bengaluru, India Role: Cybersecurity Analyst Company: Wipro Limited In a world where data is power, protecting that data is a mission, not just a job. As a Cybersecurity Analyst at Wipro, you ll be the guardian of sensitive information, spotting threats before they strike and building a resilient security posture for the organization. What You ll Do 1 Keep Customers Safe Deliver customer-centric cybersecurity, ensuring systems are fortified and risks are minimized. Monitor logs, security events, and access patterns to detect unusual, unauthorized, or illegal activity. Safeguard log sources, security configurations, and access controls. 2 Hunt, Analyze & Respond Track, analyze, and respond to security incidents escalated by L1 teams (24x7 rotational shifts). Perform log reviews and forensic analysis to understand unauthorized access or breaches. Use advanced analytics tools to identify emerging threat patterns. Conduct detailed root cause analysis and recommend specific, actionable improvements. 3 Be the Incident Commander Lead incident response efforts, coordinating with internal teams and customers for swift resolution. Plan and refine disaster recovery strategies for potential breaches. Create incident reports, dashboards, and analysis summaries to share insights and learnings. 4 Collaborate & Educate Work closely with internal technical leads, practice teams, and external customers to manage security concerns. Assist with internal and external audits, maintaining the information security risk register. Deliver cybersecurity awareness training for colleagues, turning every employee into a security ally. Provide hands-on advice and guidance on handling malicious emails, phishing attempts, and suspicious activity. Key Relationships Stakeholder Why You ll Work Together Internal Tech & Project Leads Regular updates, security reporting, coordination Security Intelligence Team For threat intelligence sharing and practice alignment Customers Direct support during incidents, ensuring transparency & fast resolutions What You Need to Succeed Technical Mastery Deep knowledge of Network Security devices, Firewalls, Endpoints, SIEM, Application Security, IDS/IPS, Vulnerability Assessments & Penetration Testing (VA/PT). Process Excellence Solid understanding of standards, processes, and automation tools to improve consistency and reduce risk. Communication & Collaboration Clear, effective communication skills you ll be the go-to person for explaining security risks to both techies and non-techies. How Your Success Will Be Measured Performance Area Measure Customer Focus Fast, effective resolution of security incidents for internal & external users Process Adherence 90-95% SLA compliance for response & resolution times Key Competencies Effective Communication Collaborative Working Execution Excellence Analytical Thinking & Problem Solving Reinvent Cybersecurity With Wipro This isn t just a job it s your chance to reinvent how organizations protect themselves in a rapidly evolving threat landscape. Join Wipro. Own the mission. Protect the future. Applications from people with disabilities are explicitly welcome.

Job Title: Performance Engineer (Full Stack) Location: Pune, India Company: Blue Yonder Experience: 4 to 9 years Education: Bachelor s Degree in Computer Science, Engineering, or a related field About Blue Yonder Blue Yonder is a leading AI-driven Global Supply Chain Solutions provider, recognized by Glassdoor as one of the Best Places to Work. We design innovative solutions that power intelligent supply chains and transform global commerce. We are seeking a talented and experienced Performance Engineer with expertise in Java, Spring Boot, React, and open-source technologies. If you have a passion for clean code, automation, and performance engineering, we want you on our team. Scope of the Role You will play a critical role in the engineering team, working hands-on to design, develop, test, and optimize performance for Java-based applications deployed both on-premises and on-cloud. This role involves close collaboration with developers, testers, and stakeholders to ensure performance requirements are met and bottlenecks are eliminated. Key Responsibilities Develop quality software according to clean code principles and Blue Yonder standards. Write effective performance test cases and develop automation utilities for performance testing. Collaborate on the design and development of skeleton/stub components for successful integration testing. Analyze performance test results, report defects, and document findings through comprehensive performance test reports. Participate in design reviews, ensuring performance considerations are built into application architecture. Mentor junior team members in performance testing best practices. Gather and validate Non-Functional Requirements (NFRs) from customers and stakeholders. Proactively participate in project status meetings and offer performance-related insights. Technical Environment Performance Testing Tools: JMeter (expertise required) Programming: Java, Data Structures, Shell Scripting Operating System: Linux (Ubuntu preferred) Monitoring Tools: Telegraph, InfluxDB, Grafana Diagnostics: Thread dump analysis, GC log analysis, Heap dump analysis Architecture: Microservices, REST APIs, Reactive Applications Cloud: Azure (or equivalent cloud platforms) Must-Have Skills 4-9 years of experience as a Performance Tester/Engineer on Java-based applications. Expertise in JMeter for performance test automation. Strong understanding of performance metrics for certifying Java applications. Deep knowledge of Linux performance commands and shell scripting. Experience with application monitoring tools like Telegraph, InfluxDB, Grafana. Strong analytical and problem-solving skills with a proactive, self-motivated work style. Excellent communication skills (both written and verbal). Good to Have Skills Hands-on development experience with Java and Data Structures. Familiarity with SQL and databases. Experience with application servers such as Tomcat or Netty. Knowledge of REST API design and testing. Exposure to Azure or other cloud platforms. Experience with distributed tracing (Zipkin, etc.). Hands-on with data analysis tools like Python/R and Kafka. Experience with Glowroot and Flame Graphs for diagnostics. Familiarity with Hazelcast, Redis, or other IMDG (In-Memory Data Grid) solutions. Understanding of E-commerce and Retail domain is a plus. Hands-on experience with Cassandra or other NoSQL databases. Basic understanding of Kubernetes architecture and administration. Collaborate with a global team working on cutting-edge supply chain solutions. Be part of an inclusive, innovative, and diverse workplace. Work on modern technologies and drive impactful performance optimizations. Opportunities to learn, grow, and mentor others in your area of expertise. Diversity, Inclusion, Value & Equity (DIVE) At Blue Yonder, we foster an inclusive environment where everyone belongs. We encourage applicants from all backgrounds to apply and contribute to our diverse community. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Qualification : Bachelors Degree in Computer Science, Engineering, or a related field

Job Title: L2 Support Lead Cloud Native Microservices Location: Pune, India Company: Blue Yonder Experience: 5+ years Education: Bachelor s Degree in Computer Science, Engineering, or related field About Blue Yonder Blue Yonder is a leading AI-driven Global Supply Chain Solutions provider, recognized by Glassdoor as one of the Best Places to Work. We specialize in cloud-native solutions that power intelligent supply chains and optimize commerce for some of the world s biggest brands. We are seeking a highly motivated and hands-on L2 Support Lead to oversee production support for cloud-native microservices-based commerce solutions deployed on Azure and GCP. Scope of the Role You will lead and mentor an L2 support team, responsible for triaging production issues, resolving functional and technical defects, and working closely with cross-functional engineering teams. Your focus will be on delivering best-in-class support to global customers, while ensuring the team continuously enhances its technical capabilities. Key Responsibilities Lead the L2 Support team, guiding associates in technical analysis, issue triage, and defect resolution. Act as a hands-on technical mentor, helping junior and mid-level team members grow their technical and product knowledge. Perform root cause analysis for functional and technical production issues, ensuring timely resolution. Support cloud-native microservices for Commerce customers, deployed on Azure and GCP. Participate in backlog grooming, sprint planning, stand-ups, and retrospectives, contributing to team direction and prioritization. Collaborate with product engineering teams, providing feedback and improvement recommendations from a supportability perspective. Ensure the team maintains strong documentation practices for knowledge sharing and future reference. Drive a continuous improvement mindset, identifying opportunities to enhance processes, automation, and response times. Foster a customer-first culture by ensuring timely, clear communication with internal and external stakeholders. Technical Environment Languages & Frameworks: Java, Spring Boot Architecture: Microservices, Event-Driven, Multi-Tenant, Scalable, and Resilient Cloud Platforms: Azure & GCP Other Technologies: Kubernetes, Kafka, Elasticsearch, Cassandra, MongoDB, Snowflake Version Control & Deployment: GIT, Rest API, OAuth Minimum 5+ years of experience with Spring Boot and Kafka in production support or engineering roles. Proven experience leading small to mid-sized teams for technical and product support in a cloud-native environment. Strong hands-on knowledge of microservices architecture running at scale on cloud platforms like Azure, GCP, or AWS. Solid understanding of caching frameworks (e.g., Hazelcast, RabbitMQ). Experience with cloud deployment processes and monitoring solutions. Strong troubleshooting and root cause analysis skills. Excellent communication skills to engage with global stakeholders. Understanding of product implementation processes and support best practices. Good to Have Experience in working on Commerce or Retail solutions. Exposure to log aggregation and distributed tracing tools. Ability to script/automate repetitive tasks to improve operational efficiency. Be part of a global, collaborative team working on innovative supply chain and commerce solutions. Work with the latest cloud technologies in a fast-paced, agile environment. Opportunity to mentor and shape the next generation of support engineers. Thrive in a workplace that values diversity, inclusion, and continuous learning. Diversity, Inclusion, Value & Equity (DIVE) At Blue Yonder, we embrace diverse perspectives and foster an inclusive culture where every voice is valued. We encourage applicants from all backgrounds to apply and contribute to our innovative, collaborative workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Qualification : Bachelors Degree in Computer Science, Engineering, or related field