Defect Management Jobs in Chennai

DevOps Engineer Location: Chennai Work Type: Full Time About Tazapay Tazapay is a global cross-border payments service provider, enabling businesses to collect payments locally in 70+ markets through local payment methods, virtual accounts, and cards. With Tazapay, merchants can expand internationally without setting up local entities, supported by our compliance framework that handles regional regulations and requirements. This approach delivers lower transaction costs, transparent FX, and higher authorization rates, empowering businesses to scale globally with ease. Tazapay is licensed across multiple jurisdictions and backed by leading global investors. This is a unique opportunity to join an amazing team right before our next stage of rapid expansion. At Tazapay, you ll: Build meaningful systems from the ground up See your work directly impact thousands of global users Collaborate with world-class teams across Engineering, Product, Sales, Marketing, Finance, and more Be part of a culture that values openness, innovation, and shared memories Ready for the ride? Come discover what you can create with us. About the Role We are looking for a DevOps Engineer who is passionate about automation, simplicity, and building scalable infrastructure. You ll help design, implement, and maintain core cloud platforms and CI/CD pipelines that power Tazapay s global payment products. You will work across cloud infrastructure, observability, security, deployment automation, and microservices helping to enable fast, reliable, and secure delivery of new features. Requirements Must Have Education & Mindset Degree in Computer Science, Software Engineering, IT, or equivalent experience Strong curiosity about how things work Passion for learning new technologies and improving systems Obsession with automation, simplicity, and elegant engineering Ability to jump into new situations with minimal structure and improve processes Technical Skills Extensive hands-on experience with AWS services Strong familiarity with at least one programming/scripting language (Python, Go, or Shell) Experience with Load Balancing and API Gateway Basic understanding of REST or gRPC & Protocol Buffers Understanding of Kubernetes and Cloud Native technologies Experience with CI/CD tools such as GitHub Actions or Jenkins Infrastructure as Code experience: AWS CDK, CloudFormation, Terraform Familiarity with observability stacks: OpenTelemetry, Prometheus, Grafana Experience working with containerization tools like Docker Experience managing RDBMS/NoSQL systems (Postgres, MongoDB) Background in microservice architecture Experience with configuration management tools Strong understanding of OS fundamentals, especially Linux Nice to Have Prior startup experience Familiarity with AWS data engineering services (DMS, Glue, Athena, Redshift, QuickSight) Experience working with geo-distributed teams AWS Cloud Certifications Basic security knowledge (OWASP, static code analysis) Experience with fintech security and compliance standards (PCI-DSS, SOC 2) Qualification : Degree in Computer Science, Software Engineering, IT, or equivalent experience

Ecommerce Executive / Specialist Department: Ecommerce Location: Chennai Type: Full-time Overview We are seeking a results-driven Ecommerce Executive/Specialist to manage Zebronics online category portfolio across multiple marketplaces. The role focuses on driving sales growth, improving product visibility, executing campaigns, and ensuring operational efficiency across platforms such as Amazon, Flipkart, and other e-commerce channels. The ideal candidate combines analytical skills with strong operational execution to manage multiple SKUs and categories effectively. Key Responsibilities Manage Zebronics category portfolio across e-commerce platforms, ensuring high product visibility and sales performance. Develop and execute platform-specific sales strategies to drive conversions, traffic, and category growth. Coordinate with platform category managers to plan and execute promotions, deals, and campaigns aligned with business goals. Maintain product data accuracy across platforms, updating specifications, images, and new product launches. Monitor and improve content scorecards as per platform guidelines to enhance product visibility and rankings. Plan and implement pricing strategies, discounts, and seasonal campaigns to maximize sales and profitability. Track category-level P&L, analyze spend versus ROI, and ensure profitability while achieving sales targets. Collaborate with finance teams to reconcile claims, commissions, and promotional spends with marketplaces. Analyze sales data, traffic, conversion rates, and platform metrics to identify trends, opportunities, and areas for improvement. Prepare and present weekly/monthly performance reports with insights on sales, growth, and competitive benchmarking. Recommend strategic adjustments to improve revenue and operational efficiency. Work closely with marketing, inventory, finance, and logistics teams to ensure smooth campaign execution and stock management. Liaise with marketplace representatives to resolve operational issues and ensure compliance with platform SLAs and policies. Required Skills & Competencies Strong knowledge of category management, product listing, and e-commerce operations across multiple platforms. Proven experience managing multiple SKUs and ensuring operational efficiency in a fast-paced e-commerce environment. Proficiency in MS Excel (Pivot Tables, VLOOKUP, Data Analysis) for reporting and performance tracking. Strong communication and stakeholder management skills. Ability to multitask, prioritize, and manage multiple projects simultaneously. Analytical mindset with a deep understanding of online consumer behavior and sales funnel optimization.

Accounts Executive Reconciliation Department: Accounts Location: Chennai Type: Full-time Overview We are seeking a detail-oriented Accounts Executive Reconciliation to manage financial reconciliations for e-commerce transactions. The role involves verifying marketplace settlements, tracking claims, ensuring accurate accounting of payments, and supporting month-end closing processes across multiple platforms. Key Responsibilities Perform daily, weekly, and monthly reconciliations of sales, payments, commissions, and returns across marketplaces such as Amazon, Flipkart, Zepto, Blinkit, BigBasket, Swiggy, and others. Verify and reconcile payment settlements, deductions, commissions, and chargebacks as per marketplace reports. Track and validate promotional spends, advertising deductions, and logistics fees charged by platforms. Maintain detailed records of pending claims, short payments, or discrepancies, and coordinate with platform account managers for resolution. Reconcile refunds, cancellations, and returns to ensure accurate posting and adjustments in books. Coordinate with e-commerce operations and finance teams to match invoices, dispatches, and receipts accurately. Prepare reconciliation summaries and MIS reports highlighting variances, trends, and actionable insights. Support month-end closing by ensuring accurate booking of revenues, commissions, and e-commerce-related expenses. Liaise with marketplace finance teams for claim submissions, payment follow-ups, and issue resolution. Ensure compliance with accounting policies, GST requirements, and internal audit standards. Continuously review reconciliation processes to identify gaps, streamline workflows, and improve accuracy. Required Skills & Competencies Strong knowledge of accounting principles, reconciliation processes, and ledger management. Proficiency in MS Excel (VLOOKUP, Pivot Tables, Data Validation) and accounting software such as Tally ERP, SAP, or Zoho Books. Analytical mindset with excellent attention to detail and numerical accuracy. Ability to identify discrepancies quickly and resolve them systematically. Strong communication and coordination skills for cross-department interactions. Effective time management and organizational skills to handle large data volumes efficiently.

Position: Team Leader - Voice Process Location: Chennai Designation: Team Leader Education: Any Graduate Job Description Set Clear Goals: Establish and communicate clear team objectives and individual targets. Task Delegation: Assign tasks to team members, ensuring that deadlines are met efficiently. Daily Operations Management: Supervise and manage day-to-day operations to ensure smooth workflow. Performance Monitoring: Track and evaluate team performance, analyzing key metrics and providing reports to upper management. Motivation & Leadership: Foster a positive team environment, keeping the team motivated and focused on achieving goals. Team Building: Plan and organize team-building activities to improve collaboration and morale. Attrition Control: Proactively manage and minimize team attrition. Target Achievement: Ensure that team targets are consistently met in line with organizational goals. Candidate Profile Experience: Minimum of 2 years in Sales/Collection within a Call Centre or BPO environment. Industry Experience: Previous experience in Sales (Credit Cards, NBFC, Telecom) is preferred. Team Leadership: Proven ability to lead and manage a team effectively, with a focus on motivation and target achievement. Skills Exceptional communication and interpersonal skills. Strong persuasive and convincing abilities to drive performance. Qualification : Any Graduate

Position: Customer Support Executive / Telesales Executive Location: Chennai Domain: Banking / Telecom / Airlines Designation: Customer Support Executive / Telesales Executive Education: Any Graduate Languages Required: Tamil, Hindi, Telugu, Malayalam, Kannada Job Description Customer Query Resolution: Manage inbound calls and resolve customer inquiries with accuracy and professionalism. Sales Pitching & Target Achievement: Actively pitch sales and close calls to meet or exceed targets. Cross-Selling: Promote and cross-sell various banking/financial products to existing and potential customers. Customer Database Management: Efficiently manage and update customer databases, ensuring data accuracy and compliance. Candidate Profile Experience: Minimum 6 months to 1 year in a BPO/Call Center environment. Skills High energy and excellent convincing abilities. Strong communication skills, with proficiency in multiple languages (Tamil, Hindi, Telugu, Malayalam, Kannada). Freshers with a passion for customer service and sales are welcome to apply. Preferred: Prior experience in the Banking, Telecom, or Airlines sectors is a plus. Qualification : Any Graduate

Position: Senior Quality Control Location: Chennai Department: Publishing Services Job Type: Full-time Industry: E-Publishing About Us At Kriyadocs, we simplify the entire publishing process from authoring and reviewing to distribution through our flagship platform. With over 15 years of experience, we support top-tier publishing houses globally with digital and print content, leveraging cutting-edge technology, streamlined workflows, and industry expertise. Our extensive services include copyediting, typesetting, project management, and more, delivering high-quality, publication-ready content. We re proud to partner with over 30 global customers, driving growth with a values-driven culture and a vision to be the world s preferred partner in knowledge sharing. What It s Like to Work Here At Kriyadocs, we re more than a team we re Kriyators. Our culture is built on a foundation of: Delivering Excellence, Delivering Delight Staying Curious, Staying Driven Dreaming Big, Rising Together You ll thrive here if you re: Fearless in embracing challenges Focused on learning, improving, and driving successful outcomes Passionate about taking ownership of your work with pride Cloud-Based Innovation: We re a SaaS company creating products powered by the latest in Machine Learning (ML) and Artificial Intelligence (AI). Global Exposure: Work with international customers and teams, gaining experience in a fast-evolving global market. Impactful Work: We offer you the chance to bring your ideas to life and create meaningful experiences for our clients. Agile & Collaborative Environment: Join a dynamic, growing team that values learning, quality, and ownership. Role Overview We re looking for a skilled Senior Quality Controller to ensure that our published materials meet the highest standards of quality and accuracy. You ll work closely with production teams to review manuscripts, proofs, and final outputs, ensuring compliance with publishing guidelines and company standards. This role demands expertise in quality control processes and the ability to collaborate across departments to improve overall output. What You ll Do Review manuscripts, proofs, and final materials for accuracy, consistency, and adherence to publisher guidelines. Provide constructive feedback to production teams to enhance the overall quality of published materials. Ensure all work meets established publishing standards and guidelines. Address and resolve any quality control issues that arise during the publishing process. Track and analyze quality control metrics to identify opportunities for improvement. Mentor and train junior staff as required, helping them grow in their roles. Collaborate with various publishing teams to ensure alignment with quality control processes and company objectives. Develop and implement robust quality control procedures for all published materials. Skills & Experience Minimum 3-4 years of experience in typesetting and e-publishing, with strong knowledge of book quality control processes. Expertise in reviewing styles, layout consistency, and ensuring corrections from authors and publishers are accurately implemented post-page proofs. Proficiency with proofreading symbols, math typesetting, scientific notations, and equation formatting. Strong analytical thinking and attention to detail in project evaluation. In-depth understanding of typography and typesetting standards. Experience with printer quality control, preflight reports, and document comparison processes. Advanced proficiency in MS Office and Adobe Acrobat Professional. Able to work independently as well as collaboratively within a team. Excellent organizational skills with a keen eye for detail. Flexibility to manage a variety of projects simultaneously. Experience in journal publishing is a plus.

MEP Engineer Location: Chennai Position Summary We are seeking an experienced and detail-oriented MEP Engineer to manage all Mechanical, Electrical, and Plumbing (MEP) activities at our project sites. The role involves ensuring all MEP works are executed in line with approved designs, industry standards, and safety norms. The ideal candidate will coordinate with consultants, contractors, and internal teams to resolve technical issues, maintain quality, and ensure timely delivery of MEP components. Key Responsibilities Plan, schedule, coordinate, and monitor all assigned MEP engineering activities. Review and verify engineering drawings, specifications, estimates, and calculations. Prepare cost estimates for electrical, HVAC, and plumbing systems. Coordinate with architects, designers, consultants, purchasing teams, contractors, vendors, and site supervisors. Ensure all MEP designs comply with regulatory and project-specific requirements. Liaise with local authorities (AHJs) for obtaining necessary permits and approvals. Execute and oversee on-site MEP installation and commissioning works. Maintain a structured reporting and documentation system for management reviews. Monitor resource allocation and ensure optimal utilization of manpower and materials. Track project performance using relevant project management tools and KPIs. Review and approve firefighting system submissions: DBRs, GFC drawings, GA layouts, BOQs, technical specs, and datasheets. Oversee equipment selection for STP, WTP, pumps, valves, and review technical data sheets (TDS). Actively resolve construction-related issues by coordinating with stakeholders and other technical disciplines. Maintain an active list of defects for contractor rectification and coordinate for timely resolution. Provide clearances for interior and other agencies while preventing design clashes and rework. Ensure all MEP works are executed per design, specification, and quality standards. Qualifications Bachelor s Degree in Civil Engineering, Mechanical Engineering, Electrical Engineering, or equivalent. In-depth knowledge of MEP systems, design coordination, and project execution. Proven experience in managing MEP components in large-scale construction projects. PMP certification is a plus. Familiarity with project management and business support systems. Strong understanding of structural and architectural integration with MEP systems. Key Skills Excellent time management and organizational skills. Strong communication and interpersonal abilities. Proficient in using project tracking and coordination tools. Ability to manage multi-disciplinary teams and projects. Attention to detail and commitment to quality. Capable of making quick and sound decisions under pressure. Personal Attributes Self-motivated, energetic, and ambitious. Analytical mindset with strong problem-solving skills. High integrity and accountability. Collaborative team player. Ability to build and maintain strong working relationships across departments and external stakeholders. Qualification : Bachelors Degree in Civil Engineering, Mechanical Engineering, Electrical Engineering, or equivalent

Senior Engineer QA Location: Chennai, Tamil Nadu, India Key Responsibilities: Design, write, and execute detailed test cases and scenarios derived from user stories, requirements, and acceptance criteria. Perform comprehensive manual testing of web applications, APIs, and back-end systems to ensure full test coverage. Collaborate with automation engineers; contribute to automation test case design and execution when skilled in automation tools. Log, track, and verify bugs effectively using defect tracking tools such as JIRA. Actively participate in Agile ceremonies including daily stand-ups, sprint planning, retrospectives, and demos. Validate bug fixes and conduct regression testing to ensure system stability across releases. Communicate test results, identified issues, and potential risks clearly to the QA Manager and cross-functional teams. Maintain and update test documentation within test management tools like TestRail, Zephyr, or Xray. Work closely with the QA Manager to continually improve QA processes, tools, and quality standards. Support performance testing and manage test data when necessary. Required Skills and Qualifications: 3 6 years of experience in software quality assurance. Strong knowledge of QA methodologies, various testing types, and Agile software development principles. Proficiency in manual testing, with working knowledge of automation testing tools such as Selenium or Functionize. Experience with API testing tools like Postman or SOAPUI. Familiarity with defect tracking and test management tools such as JIRA, Confluence, and TestRail. Basic understanding of CI/CD pipelines and source control tools (e.g., Jenkins, Git). Strong analytical, problem-solving, and troubleshooting abilities. Excellent communication skills and the ability to collaborate effectively within Agile teams. What We Offer: Competitive total rewards package. Opportunities for continuous education and professional training. Tremendous growth potential within a global, fast-growing organization.

Graphic Designer (Internship) Job Type: Full-Time Duration: 2 Months Location:Chennai (On-site) Job Description We are looking for a creative and detail-oriented Graphic Design Intern to join our team. You will assist in developing engaging and on-brand graphics for a variety of media. Roles & Responsibilities Ensure all design elements, templates, and finished designs comply with brand guidelines. Conceptualize and create illustrations and icons for social media posts, posters, and other marketing collaterals. Assist in designing layouts for marketing materials using visually appealing and organized graphics. Review graphics, layouts, and fonts to ensure quality and consistency before finalization. Contribute to team efforts by completing tasks as assigned. Manage multiple projects simultaneously, prioritize workload, and meet deadlines effectively. Collaborate with team members to gather ideas and understand design expectations. Required Skills Proficiency with Affinity Designer, Affinity Photo, and Affinity Publisher. Familiarity with Microsoft Office Suite. Strong creativity and attention to detail. Good communication and teamwork skills.

Job Title: Performance Test Specialist Location: Chennai, India Experience: 10+ Years Qualification: B.E / B.Tech Job Summary: We are looking for an experienced Performance Test Specialist with a strong background in testing enterprise-scale applications. The ideal candidate will have extensive hands-on experience with load, stress, volume, scalability, failover, and resiliency testing, along with deep expertise in performance tools and technologies. This role requires strong analytical skills and the ability to troubleshoot complex performance issues in distributed systems, especially in cloud environments like GCP. Key Responsibilities: Plan, design, and execute comprehensive performance testing strategies including load, endurance, stress, volume, spike, failover, and resiliency tests. Develop and maintain performance test scripts primarily using JMeter and other open-source tools. Perform load testing on enterprise applications supporting thousands of concurrent users. Generate detailed performance reports and share insights with stakeholders. Troubleshoot and analyze performance bottlenecks using profiling and monitoring tools such as YourKit, JProbe, AppDynamics, New Relic, Splunk. Analyze thread dumps, heap dumps, kernel logs, network stats, APM metrics, and application logs to identify CPU, memory, and resource hot spots. Conduct chaos testing (e.g., using Litmus Chaos) and integrate performance testing into CI/CD pipelines to promote shift-left testing and improve software quality. Collaborate with development teams to embed performance testing throughout the software development lifecycle. Use network analysis tools like Fiddler and Wireshark to troubleshoot webpage load and performance issues. Gather performance requirements, conduct capacity planning, and monitor production system performance for continuous optimization. Analyze architecture to identify potential performance bottlenecks and develop targeted performance test strategies. Perform API and microservices performance testing, ensuring efficient and scalable web technologies (HTML, CSS, JavaScript, HTTP) support. Continuously self-learn industry best practices and apply new methodologies to enhance performance testing effectiveness. Required Skills and Experience: Minimum 10 years of hands-on performance testing experience, including testing enterprise-level applications. Expertise in open-source tools like JMeter/Jython and commercial tools such as LoadRunner. Experience with RESTful APIs, microservices platforms, and front-end web testing. Strong knowledge of container technologies and large-scale distributed system troubleshooting. Deep understanding of web technologies: HTML, CSS, JavaScript, HTTP. Proven ability to create comprehensive performance test plans, execute tests, and deliver actionable insights. Experience with cloud platforms like Google Cloud Platform (GCP) for performance tuning and scaling. Ability to analyze complex performance issues across multiple teams and technologies. Excellent problem-solving, communication, and collaboration skills. Preferred: Experience with performance automation and CI/CD integration. Familiarity with chaos engineering tools and practices. Strong background in capacity planning and demand forecasting. Qualification : B.E / B.Tech

Job Title: Business Analyst / Functional EAM Location: Chennai, India (with travel) Experience: 3 to 6 Years Qualification: BE/B.Tech or Equivalent Job Purpose: The Business Analyst will manage assignments involving both functional and technical aspects, acting as a bridge between clients and internal teams. This role demands strong domain knowledge, particularly in Maintenance or Fleet Management, along with the ability to adapt and learn on both business and technology fronts. Key Responsibilities: Engage with clients to understand requirements and business processes via meetings and discussions. Collaborate closely with client teams and stakeholders for comprehensive business process mapping. Manage client relationships, including handling change requests, solution planning, and testing coordination. Define and document business functions and processes aligned with customer needs. Develop requirements for new systems and enhancements to existing ERP systems. Lead business process reengineering and improvement initiatives. Validate requirements and analysis models through reviews and walkthroughs. Support writing user acceptance test (UAT) cases and act as liaison between stakeholders and testing teams during UAT. Proactively identify opportunities to improve monitoring, detect issues early, and deliver enhanced customer value. Perform first-level defect analysis, coordinate with engineering teams on fixes, and plan deployments in production. Required Skills & Experience: 3 to 5+ years of solid domain experience in Maintenance or Fleet Management. Exposure to ERP applications and implementation experience preferred. Thorough understanding of end-to-end maintenance processes including Equipment Registration, Spare Parts Management, Work Logs, Preventive Maintenance, Work Orders, Clearance Permits, and Calibration. Strong documentation, specification, and problem-solving skills. Excellent verbal and written communication skills. Ability to work effectively with cross-functional teams. Willingness to travel domestically and internationally as per business needs. Competencies: Domain and industry knowledge relevant to EAM. Visual modeling and process mapping capabilities. Client engagement and stakeholder management. Analytical thinking and adaptability. Qualification : BE/B.Tech or Equivalent

Job Title: Business Analyst / Functional Consultant SCM Location: Chennai, India (with travel) Experience: 3 to 6 Years Qualification: BE/B.Tech or Equivalent Job Purpose: The Business Analyst / Functional Consultant will manage client assignments with a focus on Supply Chain Management (SCM) domain processes like Manufacturing, Procurement, Inventory, and Sales & Distribution. This role combines functional and technical expertise to understand client needs, translate requirements, and ensure successful ERP implementation and support. Key Responsibilities: Interface with clients to understand business requirements and processes through meetings and discussions. Collaborate closely with client teams and stakeholders to map overall business processes. Manage client relationships including change request management, solution planning, and testing coordination. Define and document customer business functions and processes accurately. Develop requirements for new system implementations and enhancements to existing ERP solutions ensuring fit-for-purpose design. Lead business process reengineering and improvement initiatives aligned to SCM domain. Validate requirements and analysis models via reviews and walkthroughs with project stakeholders. Support preparation and review of user acceptance test (UAT) cases; act as liaison during UAT execution. Continuously seek improvements in process monitoring, issue detection, and customer value delivery. Perform first-level defect analysis, coordinate fixes with engineering teams, and plan deployment in production environments. Required Skills & Experience: 3 to 5+ years of strong domain experience in Manufacturing, Procurement, Inventory, or Sales & Distribution within an ERP context. Thorough understanding of end-to-end processes such as Procure to Pay (P2P), Order to Cash (O2C), and Stores Administration. ERP implementation experience preferred. Excellent verbal and written communication skills. Willingness to travel nationally and internationally based on business requirements. Competencies: Strong documentation and specification skills. Ability to work collaboratively across cross-functional teams. Deep domain and industry knowledge in SCM. Proficient in problem-solving and visual modeling techniques. Strong client engagement and relationship management skills. Work Location: Chennai (Base location) with readiness for travel and relocation for short or long-term assignments across other locations/countries. Qualification : BE/B.Tech or Equivalent

Position Title: Automation QA Engineer Location: Chennai, India Employment Type: Full-time Job Summary Synechron is seeking a detail-oriented and experienced Automation QA Engineer to join our dynamic team in Chennai. In this role, you will design, develop, and execute automated tests to ensure the delivery of high-quality software. You'll collaborate closely with development and QA teams in an Agile environment and play a key role in maintaining robust, scalable test frameworks using Playwright, Selenium, and modern programming languages. Key Responsibilities Develop and maintain automated test scripts using Playwright and Selenium. Perform functional, regression, and basic performance testing. Identify, log, and track software defects; work with development teams to resolve issues. Collaborate with cross-functional teams to ensure seamless integration of testing into the CI/CD pipeline. Participate in Agile ceremonies, sprint planning, reviews, and retrospectives. Provide input on test strategies, cases, and QA process improvements. Required Skills Strong hands-on experience with Playwright. Proficiency in at least one language: TypeScript, JavaScript, Java, or Python. Solid understanding of test automation frameworks, tools, and best practices. Experience with Selenium and test automation using Java (preferred). Familiarity with CI/CD tools (e.g., Jenkins, GitLab CI). Skilled in test management and defect tracking tools such as JIRA. Knowledge of software testing methodologies and SDLC. Excellent problem-solving skills and keen attention to detail. Experience Requirements Minimum 6 years of experience in automation testing. Prior experience with Selenium and Java. Experience working in Agile teams and contributing to end-to-end QA processes. Day-to-Day Activities Write and execute automated test scripts for web and API applications. Maintain test codebase and troubleshoot automation failures. Review test cases, contribute to documentation and QA process enhancements. Collaborate with developers, business analysts, and QA peers to ensure test coverage. Stay updated on emerging testing tools and practices. Qualifications Bachelor s degree in Computer Science, Engineering, or a related field. Soft Skills Strong communication and collaboration abilities. A proactive mindset and a solution-driven approach. Ability to work well in a team and prioritize tasks effectively. Commitment to quality and continuous improvement. Diversity & Inclusion at Synechron At Synechron, we value diverse perspectives and an inclusive workplace. Through our "Same Difference" DEI initiative, we foster a respectful, supportive environment where everyone can thrive. We encourage applicants from all backgrounds and identities to apply. Our culture supports continuous learning, flexible work arrangements, mentoring, and internal career mobility. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.

Position Title: Automation QA Lead Location: Chennai, India Employment Type: Full-time Job Summary Synechron is seeking an experienced Automation QA Lead to guide and manage our test automation efforts in a fast-paced Agile environment. In this role, you will lead a team of QA engineers, while also being hands-on in designing and executing automated tests using tools such as Playwright and managing testing efforts across API, firmware, and functional areas. You'll play a key role in ensuring the quality, reliability, and performance of software across digital platforms and Kiosk systems. Key Responsibilities Lead and manage QA automation activities to support timely, high-quality software delivery. Design, develop, and maintain robust automation frameworks using Playwright and other modern tools. Collaborate closely with developers, project managers, and business stakeholders to drive testing strategy. Mentor and guide QA team members, fostering both technical growth and career development. Drive adoption of best practices, testing methodologies, and continuous improvement initiatives. Coordinate testing across functional, API, and firmware layers to ensure comprehensive coverage. Manage test plans, test cases, execution, and defect tracking through Azure DevOps or JIRA. Stay current with the latest testing tools, trends, and industry practices. Technical Skills Core Technologies: Automation Tools: Playwright (mandatory), Selenium (preferred). Programming Languages: TypeScript, JavaScript, Java, or Python (hands-on expertise in at least one required). API Testing: Postman or similar tools. Defect/Test Management Tools: Azure DevOps, JIRA. Other: Firmware testing experience on Kiosks is a strong plus. Testing Types: Functional testing. API testing. Regression testing. Firmware validation. Experience Requirements 8+ years of experience in software testing and automation, including at least 2 years in a leadership role. Proven experience delivering enterprise-grade QA solutions with an emphasis on automation. Strong background in Agile development environments and continuous testing practices. Day-to-Day Activities Oversee planning, execution, and reporting of automated test cycles. Guide the team in debugging and resolving test failures and defects. Ensure alignment of QA processes with project goals and delivery timelines. Participate in Agile ceremonies and contribute to test estimation and planning. Drive test automation initiatives, and participate in hands-on development when required. Review test coverage and ensure alignment with quality goals. Qualifications Bachelor s or Master s degree in Computer Science, Information Technology, or a related field. Soft Skills Strong leadership and mentoring capabilities. Excellent verbal and written communication skills. High attention to detail and strong analytical mindset. Ability to manage time effectively and work under pressure. Proactive and collaborative approach to problem-solving. Diversity & Inclusion at Synechron At Synechron, we believe that diversity fuels innovation. Through our "Same Difference" DEI initiative, we are committed to creating an inclusive workplace where all individuals are respected and empowered. We welcome candidates from all backgrounds and are dedicated to fostering a culture of equity and belonging. We support our employees through flexible work options, continuous learning, mentorship, and career mobility. Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or a related field.

Job Title: Manual Tester Location: Chennai Job Type: Full Time Job Description Perform Manual and Functional Testing. Work effectively under pressure to meet deadlines and in a cross-functional environment. Collaborate well as a team member as well as independently. Understand SDLC, STLC, Testing fundamentals, and test processes & strategies. Familiarity with test/defect process and management tools. Coordinate with the development team on day-to-day issues as necessary. Experience with tools like Bugzilla and JIRA. Strong knowledge of SQL and Agile methodologies. Familiarity with API and Mobile testing. Knowledge of performance testing and tools like JMeter is an advantage.

Job Title: QA Engineer Location: Chennai Experience: 2+ years Job Description We are seeking a detail-oriented QA Engineer based in Chennai to ensure the quality and reliability of our software products through rigorous testing. The role involves manual and automated testing, collaboration with AI/ML teams, and working closely with development and support teams to identify and resolve defects. Key Responsibilities Execute software testing using test cases and test plans; analyze and write test standards and procedures. Perform black box testing, regression testing, load testing, and performance testing. Ensure data integrity and accuracy during AI model training and inference. Collaborate with AI/ML engineers to enhance testing frameworks and processes, including automated testing. Independently understand functional specifications and prepare detailed test cases and test plans. Identify, document, and track bugs; work closely with development and support teams for resolution. Communicate and coordinate testing tasks independently with project teams. Stay updated with the latest trends in AI testing and automation frameworks. Exposure to testing network and hardware devices is an advantage. Candidate Profile 2+ years of experience in software testing across Mac, Android/iPhone, and Web applications. Experience in both manual and automated testing. Good knowledge of defect tracking and testing tools. Strong analytical and problem-solving skills. Ability to quickly adapt to new technologies. Excellent communication and collaboration skills.

Assistant Manager SOM (Support Operations & Maintenance) Location: Chennai (Work from Office) Job Type: Full-Time Experience: 3 to 6 Years (with at least 1+ year in a lead/senior role) About the Role We are looking for a proactive and people-oriented Assistant Manager SOM to join our Chennai HQ. This is a hybrid role that blends technical product support, process optimization, and team leadership. You'll play a key part in driving daily operations, mentoring the support team, optimizing processes, and ensuring timely and high-quality deliverables. Key Responsibilities Serve as the point of contact for support escalations and team-related queries. Troubleshoot client-side issues and provide clear resolutions or workarounds. Deliver exemplary support to both internal and external stakeholders. Analyze and improve end-to-end product support processes. Lead automation initiatives to reduce manual work and streamline workflows. Monitor SLA/KPI compliance, proactively addressing potential delays. Take ownership of team outputs and deliverables, ensuring consistency and quality. Maintain and contribute to internal documentation and knowledge bases. Provide insights from support trends to aid product and customer experience improvements. Promote a collaborative, learning-focused team culture. Identify skill gaps and recommend training/tools for team development. Manage and track support tickets, ensuring timely resolution and SLA adherence. Collaborate cross-functionally using support tools and integrations. Utilize browser DevTools to inspect HTML/CSS, debug JS errors, and analyze console logs. Acceptance Criteria Experience: 4 6 years in customer/product support. 1+ year in a leadership or senior support role. Technical Skills: Proficient with Jira or similar support platforms. Strong debugging skills using browser developer tools. Knowledge of HTML, CSS, JavaScript errors, caching, and browser compatibility. Experience with RESTful APIs testing and debugging via Postman or similar tools. Familiar with user authentication, including SSO (SAML, OAuth2). Understanding of network fundamentals: DNS, HTTP/S, SSL, proxies, firewalls. Soft Skills: Strong communicator with excellent people management skills. Strategic thinker with a tactical mindset for driving support success. Adaptable and capable of handling multiple priorities. Willingness to work in shifts and travel on-site when required. If you're passionate about leading support teams and driving operational excellence, apply now to become part of a growing, customer-centric organization.

Delivery Engineer DA Robotics (Drone Pilot) Location: Chennai (Work from Office & Field) Job Type: Full-Time Experience: 1 1.5 Years (Freshers with solid UAV training also considered) Job Overview We are seeking a passionate and technically proficient Drone Pilot (Delivery Engineer DA Robotics) to join our UAV operations team. This role involves data acquisition through drone operations for industrial asset inspections, mapping projects, and other aerial data collection assignments. The ideal candidate should have strong engineering fundamentals, hands-on experience with UAV flying, and the ability to work independently on field assignments with minimal supervision. Key Responsibilities Execute drone flights following standard operating procedures across industrial environments for: Industrial asset inspections Area and asset mapping Perform data acquisition and ensure quality deliverables aligned with client requirements. Conduct on-site drone operations with strict adherence to safety standards and best practices. Maintain and troubleshoot UAVs, ensuring operational readiness and minimizing downtime. Handle inventory management, including drone components and accessories. Prepare and submit field reports, documentation, and data logs after each assignment. Collaborate with the operations team for scheduling and deployment to client sites. Be ready for frequent field travel based on project needs. Qualifications & Experience Education: B.E./B.Tech in any Engineering discipline (Minimum 60% aggregate). Experience: 1 1.5 years of professional drone flying experience in industrial or commercial sectors. Freshers with 6+ months UAV flying experience (including training hours) will be considered. UAV Flying Experience: Minimum 25 30 flying hours (must include training and hands-on flight hours). Strong understanding of UAV systems, components, and routine maintenance. Required Skills Proficient in safe and stable drone flying techniques under various conditions. Ability to operate UAVs for data collection with precision and consistency. Familiar with UAV hardware/software troubleshooting and maintenance. Strong sense of responsibility, safety awareness, and professionalism. Comfortable working in remote client locations and industrial environments. Effective communication and documentation skills. Willingness to travel extensively based on field requirements. Training & Deployment Initial training will be conducted at our Tharamani, Chennai office. Post-training, candidates will be deployed to client locations as per project needs. If you are passionate about drone technology, field operations, and industrial innovation, and want to build your career in UAV-based solutions, this role offers a hands-on, impactful opportunity in a fast-growing tech domain. Qualification : B.E./B.Tech in any Engineering discipline (Minimum 60% aggregate).

Job Requirements Role/Job Title: Senior Test Engineer Function/Department: Information technology Job Purpose: A Quality Analyst with a focus on Automation and Manual Testing is responsible for ensuring the quality of software products across web, mobile, and API platforms. This role involves designing, implementing, and executing test plans, both manually and through automated testing tools, to identify and address defects. The Quality Analyst will also be proficient in database testing, ensuring the integrity and reliability of data interactions within the system Roles & Responsibilities: Test Planning and Design: Develop comprehensive test plans based on project specifications. Design and document test cases for web, mobile, API, and database testing. Collaborate with development teams to understand system requirements. Automation Testing: Develop and maintain automated test scripts using industry-standard tools (e.g. Selenium, Appium). Execute automated test suites and analyze results. Identify opportunities for test automation and implement efficient testing strategies. Manual Testing: Execute manual test cases for functional, regression, and performance testing. Document and report defects, providing detailed information for developers. Conduct exploratory testing to identify unforeseen issues. Web, Mobile, and API Testing: Perform end-to-end testing of web and mobile applications. Validate API functionality and integration points. Ensure compatibility across different browsers and mobile devices. Continuous Integration: Design, implement and maintain CI pipelines for automated testing and deployment Integrate automated tests into CI workflows to enable early detection of defects Continuously assess and optimise CI processes for speed, efficiency and reliability Database Testing: Develop and execute SQL queries to validate data integrity. Verify data transformations and migrations. Identify and address performance issues related to database interactions. Collaboration: Work closely with developers, product managers, and other stakeholders to understand requirements and user stories. Participate in agile ceremonies, providing input on quality-related aspects. Test Documentation: Maintain detailed and organized documentation of test cases, results, and issues. Create and update testing documentation as the application evolves. Educational Qualification (Fulltime): Bachelor of Technology (B.Tech) / Bachelor of Science (B.Sc) / Master of Science (M.Sc) /Master of Technology (M.Tech) / Bachelor of Computer Applications (BCA) / Master of Computer Applications (MCA) Experience: 5-10 Years Qualification : Bachelor of Technology (B.Tech) / Bachelor of Science (B.Sc) / Master of Science (M.Sc) /Master of Technology (M.Tech) / Bachelor of Computer Applications (BCA) / Master of Computer Applications (MCA)

Description: Senior Test Engineer - Product/Platform Technology About Gartner IT: Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. About the role: Gartner is looking for a well-rounded and motivated test engineer to join its Product/Platform technology team which is responsible for testing web-based applications and integrations to support its continuous delivery. What you will do: Design, Plan, test and automate software to manage testing activities of products being developed as part of software cycle. Provide inputs on high-level test scenarios, challenges, risks, resources, test estimates, etc., during planning meetings. Scopes and creates quality assurance plans, data, procedures, and scripts. Contributes to management reporting including appropriate test metrics on planning, defects, and execution. Work with technical leaders, architects, and team to understand new product requirements. Co-ordinate work on multiple phases of a project and/or projects of moderate scope or possibly in more complex assignments. Works on quality assurance projects using available test frameworks and tools and establishing plans for projects with on-time and on-budget project goals. Own the test specification, test strategy, test planning and automation for the scrums. Provide overall long-term strategy for automated testing of applications. Mentor and coaches QA team members and contribute to a high performing team continuously. Drive s innovation and integration of new technologies into projects and activities in the software test architecture. Own the automation strategy, build automation libraries, tools required, simulate user stories, and utilize existing tools wherever possible as a part of new feature testing or as a part of the sustaining process for released/deployed software. Ensure compliance with testing best practices and standards. Provide process guidance and governance as it relates to the testing of the software products. Should be detail oriented and acting as a leader. What you will need: Strong IT professional with 7-9 years of experience in testing applications via both manual and automated tests with minimum 5-6 years of experience in designing automation platforms and writing automated tests. The candidate should have strong qualitative and quantitative problem-solving skills along with high on ownership and accountability. Must have: 7+ years experience in an IT or Business environment testing highly scalable applications with strong experience in designing automation platforms and writing automated tests. Fluent in Selenium and Cucumber. Strong in Java. Strong exposure to API testing tools (Ex: Postman, SOAPUI) that require coding skills to create tests. Able to independently support projects and work with various stakeholders. Have experience in Estimation, prioritization, and planning/coordination of testing activities in a Scrum environment. Who you are: Graduate/Post graduate in BE/Btech, ME/MTech or MCA is preferred. Excellent communication and prioritization skills. Able to work independently or within a team proactively in a fast-paced AGILE-SCRUM environment. Owns success Takes responsibility for successful delivery of the solutions. Strong desire to improve upon their skills in software development/testing, frameworks, and technologies. Don t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles. At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Qualification : Graduate/Post graduate in BE/Btech, ME/MTech or MCA is preferred.