Defect Management Jobs in Kolkata

Role: QA Analyst Experience: 3 7 Years Location: Kolkata Industry Type: Software Product Department: Engineering Software & QA Role Category: Quality Assurance & Testing Education: UG: B.Tech/B.E., B.Sc, or BCA in any specialization About the Role We are looking for a passionate and detail-oriented QA Analyst to join our Quality Assurance team. In this role, you will play a key part in ensuring the reliability and performance of our childcare management software through a combination of manual and automated testing. This is an exciting opportunity to work in a fast-paced environment, sharpen your technical skills, and contribute to the delivery of high-quality software solutions. Key Responsibilities Perform various types of testing including Functional, Regression, Acceptance, Smoke, and Exploratory testing Design and execute automated tests using Selenium/WebDriver Understand and work with relational databases; write and execute SQL queries Collaborate closely with developers, product managers, and other QA team members in an Agile development environment Ensure timely identification, documentation, and tracking of software defects Participate in continuous improvement of testing processes and contribute to QA best practices Perform manual testing where automation is not feasible (Bonus): Experience testing mobile applications (Android/iOS) is a strong advantage Required Skills & Qualifications 3 7 years of experience in software quality assurance Strong experience in automation testing with Selenium Good understanding of Agile methodologies Proficient in SQL with the ability to write and analyze queries Solid understanding of software development life cycle (SDLC) and testing methodologies Strong problem-solving skills and attention to detail Excellent written and verbal communication skills Ability to work independently and collaboratively in a team setting Knowledge of Java for automation scripting is desirable Opportunity to work on meaningful products with real-world impact A collaborative, innovation-driven work culture Exposure to the full product lifecycle Competitive compensation and growth opportunities If you're passionate about quality, automation, and continuous improvement and you're excited to be part of a dynamic and growing team we d love to hear from you! Qualification : B.Tech/B.E., B.Sc, or BCA in any specialization

Senior Quality Analyst Automation Testing Location: Kolkata, India Experience: 6+ Years (with a strong focus on Automation Testing) Employment Type: Full-time Role Overview: We are looking for a detail-oriented and experienced Senior Quality Analyst to lead both manual and automated testing initiatives for our software products. Based in Kolkata, this role involves collaborating closely with development, product, and UX teams to ensure the delivery of high-quality, secure, and user-friendly applications. Key Responsibilities: Design, develop, and execute comprehensive test plans and test cases for functional, regression, performance, and security testing. Conduct manual and automated testing using industry-standard tools. Identify, document, and track defects using issue-tracking tools such as JIRA or Bugzilla. Provide detailed test coverage reports, defect analysis, and overall application quality insights. Collaborate with developers and product managers to understand business and technical requirements. Perform regression testing to validate that new code changes don t impact existing functionality. Execute performance testing to ensure system scalability and responsiveness. Assess and test for security flaws, including validation of data security and database integrity. Provide feedback and suggestions to improve UI, UX, and overall application performance. Continuously enhance test processes, methodologies, and automation frameworks. Stay current with the latest industry trends, testing tools, and best practices. Skills & Qualifications: Education: Bachelor s degree in Computer Science, Engineering, or a related field. Experience: At least 6 years of experience in software testing, with a strong emphasis on automation. Proficiency in test automation tools like Selenium, TestNG, JUnit, or equivalent. Solid understanding of SDLC and testing methodologies (Agile/Scrum experience is a plus). Hands-on experience with issue-tracking tools (e.g., JIRA, Bugzilla). Familiarity with performance testing tools and concepts. Knowledge of data security standards and practices. Strong analytical and problem-solving abilities. High attention to detail with excellent documentation and communication skills. Ability to work independently and collaboratively in a fast-paced environment. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.

Senior Full Stack Developer (Laravel & React) Location: Kolkata, India Experience: 6+ Years Employment Type: Full-time Role Overview: We are looking for a highly skilled and experienced Senior Full Stack Developer with expertise in Laravel and React to join our development team in Kolkata. You will be responsible for designing, developing, and maintaining robust web applications, collaborating with cross-functional teams, and mentoring junior developers to ensure the delivery of high-quality, scalable, and secure software solutions. Key Responsibilities: Design, develop, and maintain complex web applications using Laravel (PHP) and React (JavaScript). Collaborate with product managers, designers, and backend/frontend developers to define and implement new features. Write clean, maintainable, and well-documented code, adhering to industry best practices. Integrate RESTful APIs and third-party services into the application ecosystem. Optimize application performance, scalability, and security for both frontend and backend components. Conduct code reviews, enforce coding standards, and mentor junior developers. Troubleshoot, debug, and resolve software defects and production issues. Stay up to date with emerging technologies and advocate for tools and practices that enhance development processes. Required Skills: Strong proficiency in Laravel (PHP) for backend development. Deep expertise in React.js for building modern, responsive user interfaces. Solid experience with MySQL or other relational database systems. Proficient in HTML5, CSS3, JavaScript, and modern frontend libraries/frameworks. Understanding of state management tools such as Redux or Context API. Experience working with RESTful APIs and integrating third-party services. Familiarity with version control systems like Git. Strong problem-solving skills and attention to detail. Excellent communication, collaboration, and leadership skills. Eligibility Criteria: Experience: Minimum 6 years of hands-on experience in full stack web development. Education: Bachelor s degree in Computer Science, Engineering, or a related field. Equivalent practical experience will also be considered. Qualification : Bachelors degree in Computer Science, Engineering, or a related field. Equivalent practical experience will also be considered.

Position Title: Quality Assurance (QA) Engineer Location: Kolkata, India Category: PM & QA Employment Type: Full-Time Seniority Level: Senior Experience Required: Minimum 3 years (Automation and Manual Testing) Job Description We are seeking a meticulous and experienced Quality Assurance (QA) Engineer to ensure the quality, functionality, and performance of our enterprise software solutions. You will collaborate closely with cross-functional teams including developers, business analysts, and project managers to deliver high-quality software that aligns with client requirements and expectations. Roles & Responsibilities Test Planning: Design, develop, and execute detailed test plans, test cases, and test scripts based on project requirements and technical specs. Manual Testing: Perform manual testing across web, mobile, and other platforms to validate functionality, performance, and security. Automation Testing: Develop and maintain automated test scripts using Selenium, TestNG, Jenkins, or other automation frameworks. Defect Management: Identify, log, track, and work with developers to resolve defects and issues promptly. Regression Testing: Conduct regression testing to verify that new software releases don t negatively impact existing features. Performance Testing: Execute load and stress tests to assess application scalability and performance. Documentation & Reporting: Maintain detailed test documentation and provide regular status updates to stakeholders. Collaboration: Partner with developers, analysts, and project teams to understand requirements and deliver effective testing solutions. Skills Required Selenium Jenkins TestNG Manual Testing Automation Testing Performance Testing Version control systems (Git or similar) API Testing (Postman, RestAssured) Requirements Minimum 3 years of experience as a QA Engineer testing large-scale applications. Strong knowledge of QA methodologies, tools, and software development lifecycle (SDLC). Hands-on experience with automation testing tools such as Selenium, Jenkins, and TestNG. Solid expertise in both manual and automation testing. Experience with API testing using Postman or RestAssured. Proficient in writing clear, concise, and comprehensive test documentation. Strong understanding of Agile development methodologies. Excellent English communication and teamwork skills. Bachelor s degree in any discipline. Preferred Skills & Qualifications Experience with the Cucumber BDD framework. Familiarity with performance/load testing tools. Certifications such as ISTQB, Certified ScrumMaster, or equivalent. Experience working with CI/CD pipelines and tools like Jenkins, GitLab, etc. Exposure to cloud platforms like AWS or Azure. Experience in enterprise software and multi-team project environments. Familiarity with version control systems such as Git. Flexible working hours. Competitive salary and benefits. Medical and insurance coverage. Training and mentoring programs. Frequent team celebrations and events. Home office allowance. Paid leave and retirement benefits. Partial course funding for skill development. Team-building activities. Qualification : Bachelors degree in any discipline.

Job Overview: Senior Automation Test Engineer As a Senior Automation Test Engineer, you will play a key role in ensuring the quality, reliability, and performance of our software products. You will be responsible for designing, developing, and executing automated test scripts using industry-standard tools to ensure our products meet the highest standards of quality. This role requires close collaboration with developers, product managers, and other QA engineers to identify test requirements, create test plans, and implement automated tests. Your contributions will drive continuous improvement, efficiency, and innovation in our testing processes. Key Responsibilities: Automation Frameworks & Script Development: Design, develop, and maintain robust, scalable, and high-quality test automation frameworks and scripts using tools like Selenium, Appium, TestNG, JUnit, Python, Java, etc. Test Strategy & Planning: Collaborate with product and development teams to define test strategies, develop comprehensive test plans, and create test cases tailored for automated testing. CI/CD Integration: Execute automated test scripts as part of the CI/CD pipeline, analyze test results, and generate detailed defect reports. Communicate findings and metrics to stakeholders. Process Optimization: Identify opportunities for optimizing testing processes and advocate for the automation of tests. Implement best practices in test automation and quality assurance. Cross-Functional Collaboration: Ensure automation tests align with the overall development process by working closely with developers, product managers, and other teams. Assist in resolving complex technical issues. Mentorship & Guidance: Provide leadership and guidance to junior QA engineers and test automation engineers, fostering a culture of continuous learning and improvement within the team. Tool Integration & Evaluation: Evaluate, recommend, and integrate new tools and technologies into the test automation framework to continuously enhance testing capabilities. Documentation: Maintain thorough and detailed documentation of automated test scripts, test data, and results for transparency and traceability. Qualifications: Experience: 5+ years of experience in software testing and automation. Proven experience with test automation tools such as Selenium, Appium, Cypress, etc. Hands-on experience with scripting languages like Python, Java, or JavaScript. Experience with CI/CD tools like Jenkins, Git, Docker, etc. Strong understanding of software development lifecycle (SDLC) and software testing lifecycle (STLC). Skills: Proficient in designing and implementing automation frameworks from scratch. Strong analytical and problem-solving skills with attention to detail. Excellent communication skills, both verbal and written. Familiarity with Agile/Scrum methodologies. Experience with performance testing and security testing is a plus. Education: Bachelor s degree in Computer Science, Engineering, or a related field. Advanced degrees are a plus. Certifications: ISTQB certification or similar certification in software testing is desirable. What We Offer: Competitive salary and benefits package. Opportunities for growth and professional development. Collaborative and innovative work environment. Exposure to new tools, technologies, and cutting-edge practices in test automation. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.

About the Company On a mission to give people limitless access to the vast world of Entertainment, Cineverse s advanced, proprietary technology drives the distribution of over 70,000 premium films, series, and podcasts. From providing a complete streaming solution to some of the world s most recognizable brands, to super-serving our network of fan channels from direct ad sales partnerships to premium global content we offer more of the stories that move us, and technology that moves us forward. Industry leaders with a history of innovation, Cineverse is powering the future of Entertainment. Accounts Payable Manager Job Description Cineverse is looking for a hands-on Accounts Payable Manager responsible for companywide AP processing and management with in-depth experience in US GAAP and US accounting. We are looking for a self-starter able to take the initiative, ask questions, detect problems and provide solutions to internal & external stakeholders. The ideal candidate will have the ability to multi-task and efficiently manage time across competing activities/resources and manage projects/processes under tight deadlines. Key Duties: Responsible for the AP process and function. Supervises the accounts payable team on all daily activities. Manages vendor set-up and AP sub-ledger ensuring vendor data is accurate and updated. Ensure timeliness and accuracy of the entire process as it relates to processing of invoices, payment of invoices, and communicating with external vendors. Prepare reconciliations and roll forwards. Support the month-end close process Have knowledge of and proactively advise on the need for accruals under US GAAP, including systematic and organized reach out to key and recent, material vendors. Assist with the quarterly reviews and annual audit of the company s financial statements. Assist with any IRS audit as needed. Ensure invoices are coded to the correct general ledger account. Responsible for preparing/reviewing 1099 tax forms. Makes recommendations to improve payment process. Supervise the implementation of systems/submodules to ensure efficiency, accuracy, and timeliness in the management and processing of AP. Responsible for training accounts payable staff. Ensure compliance with state and local tax reporting. Ensure all accounts payable procedures comply with all relevant Sarbanes-Oxley (SOX) controls. Research all disputed payment issues with relevant vendors. Ensure the proper level of foreign withholdings and timely remission to the IRS. Assist in the budget process. Special projects as necessary. Communicate with Cineverse vendors being highly responsive in US timings email/verbal communication. Extensive availability to manage the India AP team members and collaborate with US AP team. Minimum Requirements: Minimum 2-7+ years In-depth experience with US Accounting Systems is a key requirement Hands on experience in Oracle Netsuite is required Prior experience in handling US vendors for AP tasks including email & verbal communication is required Knowledge of Great Plains 2018, Scrypt Ai, Concur are preferred but not required Must be willing to work flexible hours in office and remote in a hybrid environment Detail-oriented with excellent analytical and communication skills Highly motivated, with the ability to multi-task in a fast-paced environment Bachelor s degree in Accounting\Finance preferred. Ideal candidate can execute work and oversee QC of AP work on a weekly schedule. Work hours align with US Pacific Hours for the first 3 weeks. Qualification : Bachelors degree in Accounting\Finance preferred.

Position Summary: You are the right candidate for us if you are a deadline-oriented, team player who is a self-starter exhibiting strong follow-up and multi-tasking skills to support content and technical operations efforts for teams in both the US and India. You have a strong desire to be part of a best-in-breed distribution company with a penchant for film and tech. You have a natural eye for quality and be able to spot problems at a glance, both at the qualitative and technical level. Your work will support the successful distribution of content across FAST OTT distribution platforms. Responsibilities/Duties: Perform QC evaluation on digital deliverables for technical acceptability against spec guides. Encode/Transcode assets based on distribution platform requirements. Manage the export and vetting of licensor-supplied metadata. Manage incoming libraries of content by categorizing and backing up files to AWS cloud storage. Technical lead and owner of content-partnership accounts as needed. Vet QC reports in our proprietary digital supply chain software and ensure assets complete in the ingest log. Fix titles that error on distribution platforms and ensure fixed files are ingested into proprietary software for re-delivery Administrative duties including but not limited to, coordinating bi-weekly technical calls, generating weekly reports, logging QC evaluation in project management software. Specific Knowledge Abilities and Skills: 1-3 years prior experience in quality control, transcoding, packaging, and delivery of digital assets or performing similar duties preferred. Experience or a basic familiarity with programs such as Final Cut Pro, QuickTime 7 Pro, Switch Plus, and MacCaption preferred. Experience or a basic familiarity with Adobe CC Suite (Photoshop, After Effects, Media Encoder, Premiere, Illustrator) preferred. Video Editing experience and ability to troubleshoot quality control issues, software, and player anomalies. Ability to autonomously make frequent "subjective" decisions to determine the "severity rating" for quality defects, determining which defects are acceptable or rejectable. Experience or a basic familiarity with Aspera and FTP/SFTP delivery systems preferred. Familiarity with Microsoft Office Suite. General knowledge of SMPTE Standards for digital distribution. Familiarity with Amazon Web Services (AWS). Experience with Monday.com or similar project management software. General knowledge of SMPTE Standards for digital distribution. Degree in related field (Film/Media/Communications) preferred but not required. Excellent organizational and prioritizations skills. Ability to work under pressure and manage multiple deadlines. Ability to effectively communicate internally as well as with external partners. Excellent verbal, written, and research skills. Qualification : Degree in related field (Film/Media/Communications) preferred but not required.

Job Title: Software and Website Tester Location: Kolkata Job Description: We re looking for a Software and Website Tester in the Kolkata area! Applicants should be experienced with manual testing of web pages and have a Bachelor s Degree in a relevant field. Roles & Responsibilities: Excellent communication skills in English. Strong troubleshooting and problem-solving abilities. A self-motivated team player who brings energy and a strong work ethic. Ability to participate in international projects. Capable of managing multiple projects while meeting deadlines and maintaining quality results. Ability to adapt to new technologies and techniques when needed to meet project requirements. Requirements: At least 2 years of relevant experience. Prior experience working with eCommerce platforms or settings is preferred. A Bachelor s Degree in Computer Science, Information Technology, or a relevant field. Experience with automation testing software like Selenium is a bonus. Proven manual testing experience. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : A Bachelors Degree in Computer Science/Information Technology, or relevant field.

Senior Manager / Manager Wealth Manager (Retail) Location: Kolkata Experience: 5 8 Years Functional Area: Wealth Management, HNI Handling, Corporate Client Handling Educational Qualification: Graduate / Postgraduate (Any discipline) Key Responsibilities Portfolio Analysis: Conduct comprehensive reviews of clients insurance portfolios to ensure optimal coverage and alignment with financial goals. Risk Inspection: Undertake detailed risk inspections and implement strategies to maximize insurance protection. Customized Policy Design: Develop tailored insurance policies based on assessments of needs, risk profiles, and current portfolios. Loss Mitigation: Recommend and implement proactive measures for loss minimization and risk mitigation. Negotiation & Procurement: Secure competitive rates and terms with insurers to provide the best possible solutions for clients. End-to-End Management: Provide seamless management of insurance portfolios, ensuring continuous optimization and service excellence. Client Advisory: Build strong relationships with High Net-Worth Individuals (HNI) and corporate clients, offering personalized advisory support. Qualification : Graduate / Postgraduate (Any discipline)

C++ Developer Senior Software Engineer Location: Kolkata Department: Engineering Experience: 4 6 years Employment Type: Full-time About Videonetics Videonetics is a global innovator in AI-powered video computing solutions, delivering intelligent video management, analytics, and security systems across industries. Our mission is to make the world smarter and safer through cutting-edge technology. Who You ll Work With You will join the core engineering team, developing high-performance, scalable systems for video surveillance, video analytics, and platform services. Collaborating with system architects, media pipeline developers, and AI engineers, you will design advanced C++ modules optimized for x64 architectures, integrating GPU and CPU acceleration. What You ll Do Design and implement high-performance C++ modules for video capture, streaming, encoding, and decoding. Develop optimized components for real-time analytics, computer vision, and media pipeline control. Work with hardware acceleration (GPU, Intel OpenVINO, CUDA) and low-level system APIs. Participate in performance tuning, multithreaded development, and debugging across platforms. Collaborate on integration with AI models, media servers, and video storage subsystems. Key Responsibilities Develop and maintain C++ code for core video surveillance and analytics systems. Implement support for video streaming protocols (RTSP, RTP, RTMP) and codecs (H.264, H.265, MJPEG). Optimize video I/O, buffering, synchronization, and hardware acceleration. Work on multi-platform deployment (Linux, Windows) using modern CMake and cross-compilation toolchains. Handle system-level diagnostics, memory management, and crash recovery. Participate in peer code reviews and maintain coding standards and documentation. 4 6 years of hands-on experience in modern C++ (C++11/14/17). Strong background in multithreading, STL, and system programming. Experience with GStreamer, FFmpeg, OpenCV, or custom media pipelines. Proficiency with debugging tools such as GDB, Valgrind, and profilers. Familiarity with GPU programming (CUDA/OpenCL) or Intel OpenVINO is a plus. Experience in cross-platform development, especially on Linux. Knowledge of IPC, socket programming, and real-time systems is desirable. Why Join Videonetics Work at the forefront of AI-driven video computing. Collaborate with top-tier partners and industry leaders. Competitive salary, performance incentives, and professional growth opportunities. Contribute to products that enhance safety, efficiency, and sustainability, making a meaningful impact. If you are passionate about building innovative, high-performance video computing products, join us and be part of Videonetics growth journey!

Role: SQL Server Developer Experience: 3 7 Years Location: Kolkata Industry Type: Software Product Department: Engineering Software & QA Role Category: Software Development Education: UG: B.Tech/B.E. in any specialization About the Role We are seeking a skilled and detail-oriented SQL Server Developer to join our dynamic engineering team. In this role, you will be responsible for designing, developing, and optimizing high-performance, scalable database solutions. You will collaborate closely with developers to write efficient SQL code, define database best practices, and ensure the seamless integration of SQL queries within applications. This is a great opportunity to contribute to complex, data-driven systems while staying up to date with the latest tools and technologies. Key Responsibilities Develop, optimize, and maintain stored procedures, triggers, functions, and views using MS SQL Server Collaborate with application developers to write and improve in-application SQL queries for performance and efficiency Ensure databases are reliable, secure, and scalable Perform query performance tuning and troubleshoot slow-running queries Develop and maintain SSRS reports (preferred) Write testable, reusable, and scalable T-SQL code following best practices Use SQL Server Management Studio (SSMS) for database development and management Automate repetitive database tasks using PowerShell or other scripting tools (preferred) Stay updated on the latest database features, techniques, and technologies Participate in code reviews and contribute to database architecture discussions Candidate Profile Minimum 3 years of hands-on experience with MS SQL Server 2017/2019 Strong expertise in T-SQL, including advanced queries, joins, and subqueries Proficient in using SQL Server Management Studio (SSMS) Good understanding of database design principles, indexing, and normalization Experience in SSRS report development is a strong advantage Familiarity with PowerShell scripting is a plus Strong problem-solving skills and a proactive approach to learning new technologies Ability to understand complex business logic and translate it into efficient SQL solutions Excellent communication and collaboration skills Work on challenging and impactful database projects Collaborative, innovation-driven work culture Exposure to modern database tools and performance tuning techniques Competitive compensation and professional development opportunities If you re passionate about writing clean, efficient SQL code and eager to work in a fast-paced, tech-forward environment, we d love to hear from you. Qualification : B.Tech/B.E. in any specialization

Job Title: Corporate Sales Executive Location: Kolkata Employment Type: Full-Time Experience: 2 5 years Qualification: MBA (Sales & Marketing) Preferred Industry Background: FMCG About the Role We are seeking a dynamic and results-oriented Corporate Sales Executive to drive B2B sales, manage institutional client relationships, and support new client acquisition. The ideal candidate should be smart, a strong communicator, and capable of handling cross-functional coordination and vendor onboarding processes with a focus on crisis management when required. Key Responsibilities Identify and acquire new corporate and institutional clients to expand business reach. Build and maintain a strong database of corporate contacts and nurture long-term relationships. Drive B2B sales initiatives and deliver compelling sales presentations to potential clients. Handle the vendor onboarding process, ensuring compliance and timely documentation. Collaborate with internal departments for cross-functional coordination, ensuring seamless execution of client requirements. Manage client escalations and crisis situations with professionalism and prompt resolution. Regularly report sales performance, pipeline status, and client feedback to management. Stay updated with market trends, competitor activities, and customer needs to identify growth opportunities. Key Skills & Competencies Excellent communication skills clear, concise, and confident. Strong presentation and negotiation abilities. Proven experience in institutional and B2B sales. Active listener with a consultative sales approach. Strong understanding of cross-functional collaboration and vendor management. Ability to thrive in a fast-paced, target-driven environment. Qualification : MBA (Sales & Marketing)

Job Title: Production Operation Manager Location: Kolkata Employment Type: Full-Time Experience: 8 10 years Qualification: CIPET / MBA / Engineer Preferred Industries: FMCG / Stationery / Plastics About the Role We are looking for a highly skilled Production Operation Manager with strong expertise in SAP Production Planning (PP), SAP ME/MII, and integrated shop floor systems. The ideal candidate will excel in managing complex manufacturing environments such as MTA (Make to Assemble) and MTO (Make to Order), driving process improvements, and handling high-pressure situations with analytical precision. Experience in quality improvement methodologies like Six Sigma will be highly advantageous. Key Responsibilities Lead and manage production supervisors, shift leads, and plant operators to ensure smooth operations. Monitor and analyze performance metrics via SAP, including production orders, confirmations, and downtime reporting. Implement and promote lean manufacturing practices to drive continuous process improvements. Ensure strict compliance with health, safety, and environmental regulations. Collaborate with maintenance and engineering teams to minimize downtime and maximize equipment availability. Develop and oversee daily, weekly, and monthly production plans based on demand forecasts and production capacity. Utilize SAP PP modules for Material Requirements Planning (MRP), capacity planning, and schedule adherence. Coordinate with procurement and manufacturing teams to ensure timely availability of raw materials and components. Monitor Work-In-Progress (WIP), identify bottlenecks, and take corrective actions to maintain production flow. Analyze historical data to improve demand planning accuracy and enhance production scheduling efficiency. Drive continuous improvement initiatives in production planning and scheduling processes. Key Skills & Competencies Proficiency in SAP PP, SAP ME/MII, and integrated shop floor systems. Strong knowledge of MTA & MTO manufacturing environments. Experience in process management, root cause analysis, and quality improvement techniques (e.g., Six Sigma). Exceptional analytical and problem-solving skills. Ability to work effectively under pressure in a dynamic production environment. Strong leadership and team management capabilities. Excellent communication and collaboration skills. Qualification : CIPET / MBA / Engineer

Job Title: CRM Executive Location: Kolkata Employment Type: Full-Time Experience: 1 3 years Qualification: Graduation & Above Preferred Industries: Stationery, FMCG About the Role We are looking for a proactive and detail-oriented CRM Executive who excels in active listening, clear communication, and relationship building. The ideal candidate will be patient, solution-driven, and adept at managing customer relationships to enhance engagement, retention, and overall satisfaction. Key Responsibilities Develop and implement effective CRM strategies aimed at increasing customer engagement and loyalty. Manage and maintain the company s CRM system, ensuring timely data entry, data cleansing, and segmentation. Analyze customer data and behavior to identify trends, insights, and opportunities for business improvement. Design and execute targeted marketing campaigns and communications to boost customer retention and upselling. Collaborate closely with sales, marketing, and other departments to ensure CRM initiatives align with overall business objectives. Ensure the accuracy and completeness of customer data within the CRM system. Conduct customer surveys and gather feedback to improve customer experience and satisfaction levels. Monitor and analyze customer interactions across various channels including email, social media, and chatbots. Key Skills & Competencies Excellent communication skills clear, concise, and empathetic. Strong relationship-building and problem-solving abilities. Proficiency in CRM software and data management. Analytical mindset with the ability to interpret customer data for actionable insights. Ability to work collaboratively in a cross-functional environment. Patience and customer-centric attitude. Qualification : Graduation & Above

Accounts & Finance Manager About the Role: The Accounts & Finance Manager at PromotEdge plays a critical role in ensuring the financial health of the organization. This involves managing financial transactions, budgeting, and financial reporting. The role requires close collaboration with other departments to align financial strategies with overall business goals. Responsibilities: Manage all financial transactions. Develop and manage budgets. Prepare and analyze financial reports. Collaborate with other departments to align financial strategies with business objectives. Ensure compliance with accounting principles and regulations. Maintain accurate financial records. Qualifications: 3-4 years of experience in a related role. Skills Required: Proficiency in financial management software. Strong attention to detail and analytical skills. Strong knowledge of accounting principles. Excellent communication skills for collaboration with different teams.

Quality Assurance Manager Location: Kolkata Experience: 2+ Years Job Type: Full-time About the Role We are seeking a detail-oriented Quality Assurance Manager with 2+ years of experience to join our team in Kolkata. In this role, you will be responsible for overseeing the testing process of developed projects, ensuring the functionality, usability, and quality of our products. The ideal candidate will have hands-on experience in both manual and automated testing and a strong understanding of performance testing. You will work closely with development teams to identify bugs, improve processes, and deliver high-quality software solutions. Responsibilities Perform testing of the functionality and usability of developed projects to ensure they meet quality standards. Identify and track bugs, errors, and issues, and follow up to ensure their removal and resolution. Develop and execute detailed test plans and test cases to ensure comprehensive testing coverage. Prepare and maintain user manuals and documentation for software products. Work with development teams to improve processes and ensure the delivery of high-quality products. Conduct manual, automated, and performance testing on web-based applications. Ensure adherence to quality standards and recommend process improvements when necessary. Minimum Qualifications B.E./B.Tech/MCA or equivalent degree. 2+ years of experience as a Quality Assurance Manager or Software Tester in an IT company. Experience with manual and automated testing. Familiarity with performance testing techniques. Knowledge of web-based application software is helpful. Strong attention to detail and ability to identify and address bugs and issues. Preferred Qualifications Experience with testing tools like Selenium, JMeter, or other automated testing frameworks. Understanding of Agile methodologies and Scrum practices. Knowledge of CI/CD pipelines and testing integration. Competitive salary and benefits package. Opportunities for professional growth and development. A collaborative and supportive work environment. Exposure to challenging projects and new technologies. Qualification : B.E./B.Tech/MCA or equivalent degree.

Job Title: Sales Coordinator Location: Kolkata Employment Type: Full-Time Experience: 1 3 years Qualification: Graduation and Above Preferred Industries: Stationery, FMCG About the Role We are seeking an organized and proactive Sales Coordinator who can effectively communicate, collaborate with clients and sales teams, and manage sales processes efficiently. The ideal candidate will ensure smooth operations by handling follow-ups, preparing reports, maintaining records, and resolving issues promptly to support overall sales performance and customer satisfaction. Key Responsibilities Maintain and update customer databases accurately. Track sales orders and manage related paperwork to ensure timely processing. Prepare sales reports and presentations for management and sales teams. Coordinate closely with sales teams to ensure smooth daily operations. Identify and resolve bottlenecks or issues in the sales process. Respond promptly and professionally to client inquiries and concerns. Build and maintain strong customer relationships to ensure satisfaction and loyalty. Stay adaptable to new sales trends, technologies, and market changes. Key Skills & Competencies Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency in MS Office and CRM tools. Problem-solving mindset with attention to detail. Ability to work collaboratively with cross-functional teams. Customer-focused approach with patience and professionalism. Qualification : Graduation and Above

Position: Plant Incharge Location: Kolkata Department: Operations Experience Required: 10+ Years Role Overview: We are looking for an experienced and results-driven Plant Incharge to lead end-to-end operations of our plant in Kolkata. The ideal candidate will be responsible for managing daily production, logistics, quality control, safety compliance, team development, and financial performance. This role is critical to ensuring efficient plant operations while maintaining the highest standards of quality, safety, and operational transparency. Key Responsibilities: - Operational Management: Ensure optimal utilization of plant capacity while managing production costs effectively. Oversee logistics and dispatch to ensure timely deliveries and efficient use of resources. Adhere to internal control measures and risk management protocols. Quality Control: Maintain and uphold high-quality standards for concrete production. Address quality concerns promptly and manage customer complaints. Ensure timely submission of Proof of Delivery (POD) documentation. Health, Safety & Compliance: Enforce strict compliance with health, safety, and environmental regulations. Maintain statutory compliance and safeguard plant assets. Promote a safety-first culture among staff. Team Development: Manage working hours, shift planning, and attendance of plant personnel. Promote multiskilling and deliver ongoing training programs to enhance team capabilities. Maintenance & Housekeeping: Coordinate with the area maintenance team to ensure timely and proper upkeep of batching plants, TMs (Transit Mixers), and other equipment. Maintain high housekeeping standards across the facility. Raw Material & Waste Management: Manage procurement and inventory of raw materials to ensure uninterrupted operations. Implement efficient waste management practices, including use of recycled water. Financial Management: Develop and manage the plant s annual budget (OPEX and CAPEX). Monitor financial performance and implement cost optimization strategies to improve profitability. Business Expansion: Lead the setup of new plants and drive growth initiatives within the zone. Work closely with the Zonal Business Development Officer to identify new opportunities. Compliance with Legal and Regulatory Standards: Ensure full compliance with environmental, labour, and industrial regulations. Liaise with local authorities and regulatory bodies as required. Transparency & Communication: Foster transparent communication at all organizational levels. Ensure stakeholders have access to timely and accurate operational data. Policy Adherence & Development: Implement and enforce policies to streamline plant operations. Periodically review and update SOPs to align with best practices and business goals. Key Stakeholders: Internal: Production Officer Quality Engineer Regional Operations Officer Zonal Technical Officer Business Executive RMC External: Equipment Suppliers Local Regulatory Authorities Contractors Qualifications: Education: Bachelor s or Master s degree in Engineering (Civil, Mechanical, Chemical), Business Administration, or a related field. Experience: 10+ years in plant operations, preferably in Ready-Mix Concrete (RMC), construction materials, or manufacturing industries. Expertise Areas: Plant and operational management Quality assurance and compliance Health & safety regulations Team leadership and development Budgeting and financial control Expansion and business development Regulatory and legal compliance Qualification : Bachelors or Masters degree in Engineering (Civil, Mechanical, Chemical), Business Administration, or a related field

Position: Senior Manager Network Sort Centre Location: Kolkata Department: Operations Experience Required: 5 7 Years About the Role: We are seeking a highly capable and experienced Senior Manager Network Sort Centre to oversee the efficient operations of our sort center network in Kolkata. This role is pivotal in ensuring high standards in productivity, quality, and customer satisfaction while driving warehouse process optimization and team performance. The ideal candidate will bring expertise in warehouse/sort center operations, team leadership, and logistics management, with a strong preference for experience in e-commerce or automation-heavy environments. Key Responsibilities: Lead and manage sort center operations to ensure peak efficiency and high levels of customer satisfaction. Develop and optimize warehouse systems by analyzing storage requirements, inventory flow, equipment utilization, gate processes, and shipping methods. Establish operational goals and KPIs; monitor and manage performance to meet or exceed targets. Train, mentor, and lead warehouse teams to resolve day-to-day issues and drive operational excellence. Oversee inventory control and logistics, ensuring smooth coordination between inbound, storage, and outbound processes. Design workflow, space allocation, and equipment layout to support volume scalability and efficiency. Maintain a safe, compliant, and well-regulated work environment by enforcing SOPs and adhering to legal and safety standards. Daily Responsibilities: Supervise daily warehouse functions including inventory management, floor productivity, shipping, quality control, and customer service. Schedule and allocate manpower to meet daily fulfillment demands while minimizing overtime and maintaining output quality. Conduct regular inspections and manage the upkeep of warehouse equipment and tools. Collaborate with warehouse leads to assess productivity and loss prevention, and implement actionable improvement plans. Oversee end-to-end logistics operations, coordinating with transportation partners (including drivers and air carriers) to ensure timely and efficient delivery of goods. What You Bring: 5 7 years of experience in warehouse or sort center management, preferably in e-commerce or logistics. Strong leadership and operational planning skills. Experience in sort center automation and process optimization. Proven ability to lead large teams and deliver results under high-pressure environments. Solid understanding of inventory systems, WMS, and logistics coordination. MBA from a Tier 1 B-School is highly preferred. Excellent communication, analytical, and organizational skills. Qualification : MBA from a Tier 1 B-School is highly preferred

Job Title: Product Sales Manager Trade Sales (Corporates) Location: Kolkata Department: Wholesale Banking Category: Others Job Purpose We are looking for a dynamic and results-driven Product Sales Manager Trade Sales to lead the growth of our Trade Finance & Services portfolio for corporate clients. This role involves sourcing, structuring, and implementing both funded and non-funded trade finance solutions while driving asset growth and revenue. You will work closely with Relationship Managers, Risk teams, and product specialists to deliver customized trade solutions and manage portfolio risks effectively. Key Responsibilities Drive growth in Trade Finance and Services by expanding the asset book and increasing transaction volumes. Identify and engage with high-potential corporate clients, including New-To-Bank (NTB) prospects. Develop and execute account plans and strategies for each client, conducting regular reviews to ensure goal alignment. Collaborate with Coverage and Risk teams to structure optimal trade solutions and manage portfolio risk. Stay informed on market trends, competitor offerings, and regulatory changes in Trade and Capital Account businesses. Provide strategic feedback to Product and Strategy teams to enhance the Transaction Banking product suite. Lead trade sales strategy execution, including product development, sales planning, and service delivery to meet business targets. Train and update Relationship Managers on trade and capital account products and services. Ensure timely implementation of trade transactions and assist clients in resolving queries. Maintain operational discipline by managing deferrals and ensuring compliance with internal processes. Build sector-specific expertise to enhance client engagement and portfolio management. Qualifications & Experience Educational Qualification: Graduate: Any discipline Postgraduate: Any specialization Experience: 5 10 years of relevant experience in product sales, specifically in Trade Finance within banking or financial services Qualification : Graduate Any discipline