Defect Tracking Jobs in Mumbai

Position: Deputy Manager Business Planning Employment Type: Full-Time Department: Finance Team Location: Mumbai About TimesPro TimesPro, the award-winning Higher EdTech initiative from the Times of India Group, is committed to revolutionizing professional education in India. Established in 2013, we deliver Education 4.0 an approach that is learner-centric, industry-relevant, role-specific, and technology-enabled. We offer a broad range of programs: Early Career Programs in BFSI, e-commerce, and technology Executive Education in collaboration with top national and global institutions Enterprise Learning Solutions for organizational development Role Overview We are seeking a detail-oriented and analytical Deputy Manager Business Planning to join our Finance team. This role plays a critical part in financial planning, performance analysis, cost management, and supporting strategic decision-making. You will work closely with cross-functional teams to drive financial insight and business alignment. Key Responsibilities MIS Reporting Prepare and present monthly, quarterly, and annual MIS reports, dashboards, and KPIs Deliver actionable insights and financial commentary Ensure timely and accurate reporting to stakeholders Financial Modeling & Business Case Analysis Build robust financial models for new business lines and long-range planning Conduct feasibility studies, ROI evaluations, and scenario planning Partner with business teams to assess commercial viability Cost & Responsibility Accounting Implement and maintain cost tracking systems Analyze cost structures by product, service line, and function Drive responsibility accounting to evaluate departmental efficiency Variance Analysis Analyze monthly actuals vs. budget/forecast Investigate deviations and recommend corrective measures Cash Flow & Fund Flow Management Monitor daily cash positions and forecast fund requirements Coordinate with treasury to optimize working capital and liquidity Budgeting & Business Planning Lead annual budget preparation and quarterly forecasting Align planning with organizational goals and market conditions Drive long-term financial and strategic planning initiatives Competitive & Market Intelligence Analyze competitor P&Ls and benchmark financial performance Provide insights on market trends to support strategic decisions Benchmarking & Best Practices Compare internal performance against industry benchmarks Recommend improvements to financial planning and analysis processes Key Requirements Skills & Tools Strong analytical and problem-solving capabilities Advanced Excel and financial modeling skills Proficiency in data visualization tools (e.g., Power BI, Tableau) Knowledge of SAP and financial accounting standards Excellent communication and stakeholder engagement skills Qualifications CA / CMA / MBA (Finance) or equivalent 2 5 years of experience in FP&A, business planning, cost accounting, or related functions This role offers an excellent opportunity to contribute to the financial backbone of a fast-growing EdTech organization, with exposure to strategic planning and cross-functional collaboration. Qualification : CA / CMA / MBA (Finance) or equivalent

Job Title: Quality Supervisor Location: Mumbai Experience: 4 5 Years Industry: Real Estate / Construction Role Overview: We are seeking a detail-oriented and proactive Quality Supervisor to ensure that all construction activities meet the highest quality and compliance standards. The ideal candidate will oversee material verification, quality assurance processes, statutory compliance, and certification efforts in line with industry best practices and regulatory requirements. Key Responsibilities: Quality Control Conduct physical inspection of construction materials such as bricks, sand, aggregates, and fly ash bricks to ensure compliance with specified quality standards. Monitor and ensure all construction work adheres to international concrete and building standards. Regularly review safety practices at construction sites and office premises, ensuring adequate safety protocols are in place and followed. Process & Policy Implementation Implement and continuously improve quality control processes and systems across project sites. Foster a culture of quality awareness among site teams through effective communication and training. Prepare and maintain comprehensive checklists for material and structural testing; ensure strict adherence to testing protocols and documentation standards. Statutory Compliance Ensure full compliance with environmental and pollution control guidelines to avoid penalties or legal issues. Prevent the use of substandard materials or improper construction techniques that could lead to regulatory action or structural failure. Maintain accurate documentation and ensure all compliance records are up to date to meet audit and legal requirements. Proactively mitigate risks that may result in claims or damages due to quality lapses in materials or processes. Certification & Audits Support the company s efforts to obtain and maintain ISO and other relevant quality certifications. Coordinate regular internal and external quality audits, ensuring timely renewal and compliance with certification standards. Key Requirements: Diploma or Bachelor's degree in Civil Engineering or a related field. 4 5 years of hands-on experience in quality control or quality assurance in the construction or real estate sector. Strong knowledge of material testing, concrete standards, and quality audit procedures. Familiarity with environmental and safety regulations relevant to the construction industry. Proficiency in MS Office and documentation tools; ability to generate reports and maintain digital records. Excellent communication, coordination, and problem-solving skills. Qualification : Diploma or Bachelor's degree in Civil Engineering or a related field

Job Title: Senior Executive Document Controller Location: Mumbai Experience: 3+ Years Role Overview: We are looking for a meticulous and organized Senior Executive Document Controller to manage and maintain all project-related documentation in an efficient and compliant manner. This role is crucial in ensuring document accuracy, version control, timely accessibility, and compliance with internal and external standards. The candidate will coordinate with multiple departments to streamline documentation workflows and support overall project execution. Key Responsibilities: Document Management: Maintain and organize all incoming and outgoing project documentation (drawings, contracts, reports, permits, etc.) in both digital and physical formats. Version Control: Ensure proper document versioning, revision tracking, and distribution to relevant stakeholders to avoid discrepancies or outdated references. Compliance & Standards: Ensure all documentation adheres to company standards, industry regulations, and audit requirements. Coordination & Communication: Act as a central point of contact for document-related communication between departments such as Engineering, Procurement, Project Management, and Quality Assurance. Access Control: Maintain document security by defining access rights and ensuring only authorized personnel can modify or approve documents. Reporting & Updates: Prepare reports on document status, pending approvals, or compliance gaps and share regular updates with project managers and senior leadership. Digital Tools: Utilize document control software, databases, and project management systems to efficiently store, retrieve, and manage documents. Qualifications & Skills: Bachelor s degree in Business Administration, Engineering, or a related field. Minimum 3 years of experience in document control, preferably in construction, real estate, infrastructure, or related industries. Strong knowledge of document control systems, procedures, and standards (e.g., ISO 9001). Proficiency in MS Office and document management software (e.g., Aconex, SharePoint, or equivalent). Excellent organizational, time management, and communication skills. High attention to detail and ability to work independently under tight deadlines. Qualification : Bachelors degree in Business Administration, Engineering, or a related field

PMO Executive Location: Mumbai Experience: 1 3 years Functional Area: Project Coordination Role Overview We are seeking a detail-oriented and proactive PMO Executive to support project coordination activities within our IT services environment. This role involves liaising with internal and external stakeholders across the US and other international locations to ensure smooth project execution and timely communication. Key Responsibilities Coordinate project activities and communication across teams, including Leads, Architects, Project Managers, and senior management. Organize and schedule multiple business meetings, capture minutes, and track action items to closure. Monitor support and proposal tickets, assigning tasks to appropriate resources in collaboration with project managers. Regularly review and audit project email distribution lists (DLs) to ensure accuracy and relevance. Ensure project documentation is consistently updated by project managers. Monitor client escalations via email and MS Teams channels and follow up to ensure timely resolution. Identify opportunities to improve operational and delivery processes. Schedule and coordinate organizational-level meetings effectively. Review and validate timesheets, ensuring any changes are incorporated and verified. Compile and communicate critical project information related to activities, resources, and timelines. Utilize MS Excel efficiently for data tracking and reporting. Key Skills and Qualifications Proven experience in project coordination within an IT services setting. Strong interpersonal and management skills with the ability to engage multiple stakeholders. Ability to manage multiple responsibilities flexibly, adapting to changing business needs. Excellent problem-solving and analytical skills. Strong follow-up skills and the ability to multitask in a fast-paced environment. Proficiency in MS Excel is essential. If you thrive in a dynamic environment and have a passion for driving project excellence, this role is an excellent opportunity to grow and contribute to impactful projects.

Position: Assistant Manager Project Execution Location: Mumbai Department: Sales Apply Now Job Purpose To handle the construction activities at the site for the allotted towers. Principal Accountabilities Executing construction activities (Finishing activities) at the site with maximum quality. Studying drawings and specifications and executing the same through proper planning. Handling the queries and resolving the problems of the site or escalating to the site head wherever required. Maintaining high quality standards at site. Ensuring the safety on the site. Coordinating with Liasoning, Contracts, Purchase, Quality and vendors for the smooth functioning of the project. Updating the site head on the on-going project on a regular basis. Ensuring the project is running as per the budget. Following the SOP of the organization. Managing a team of 3-4 project engineers. Identifying the training needs on the basis of safety inspection data and conducting appropriate interventions (e.g., coaching, mentoring, on the job training). Performance Measure of Success: Individual Accountability Elimination of defects in blockwork/gypsum/external plaster Achievement of BWR targets Employee engagement score for the team (MCARES) Safety & quality score Shared Accountability Vendors Quality team Safety Team Key relationships: External Vendors Internal Quality team Safety Team Functional Competencies: Technical knowledge of construction operations Interpersonal skills Stakeholder management Mahindra Leadership Competencies (3 Critical competencies): Leveraging Human Capital Managing & creating a high-performance team by building trust, team-work and collaboration Leveraging the knowledge and skills within the team Demonstrating commitment and ownership of results Weaving Passion & Energy at work Providing support to others when required & leveraging help from others Being able to learn from mistakes and encouraging the team to do the same Demonstrating empathy, warmth & attentiveness Result Orientation with Execution Excellence Leading the team by example and effectively managing various variables of a given project Displaying dedication towards quality improvement and on-time delivery Taking end-to-end ownership of team goals Qualification and Experience: Qualification B.E./B.Tech. in Civil Engg. Experience 6-10 years of work experience Qualification : B.E./B.Tech. in Civil Engg

Position: Executive Freight Operations Location: Mumbai, India Department: Agri Commodities Logistics Company: Tata International Limited About Tata International Tata International Limited (TIL) is a leading trading and distribution company with a legacy spanning over 60 years. Operating in more than 29 countries, TIL is involved in diverse verticals such as trading, distribution, manufacturing, and retail. Guided by the Tata Code of Conduct and built on the values of Pioneering, Integrity, Excellence, Unity, and Responsibility, we foster a culture of ethical leadership, inclusion, and continuous growth. Job Purpose The role involves managing container freight, bulk, and break bulk shipping operations for the Agri Commodities division. The candidate will handle end-to-end freight booking, shipping documentation, cost optimization, and coordination with global stakeholders to ensure seamless trade execution. Key Responsibilities Container Freight Booking & Ocean Logistics (80%) Secure container freight bookings at competitive rates, staying within or below budget benchmarks Develop and maintain freight rate forecasts for key origins (Brazil, Myanmar, India) Negotiate demurrage and detention waivers to protect trade margins Address daily logistics challenges including container availability, prioritization, and schedule adherence Ensure timely freight payments with full audit compliance Build strong relationships with shipping lines to ensure rate advantages and container availability Collaborate with global commercial teams to create shipment plans and freight booking strategies Generate and publish daily/weekly/monthly MIS reports on shipment updates, freight trends, budget vs. actuals, and performance analysis Bulk / Break Bulk Shipping & Vessel Operations (20%) Manage post-fixture operations and execute charter party contracts Monitor vessel schedules, loading/discharge progress, and stowage plans; perform laytime tracking and analysis Prepare and manage shipping documentation: BLs, NORs, LOIs, and laytime calculations Execute freight settlements and voyage accounting; handle close-out formalities Coordinate with ports, shipping agents, and P&I Clubs to resolve operational issues Support voyage planning and freight differential estimation for chartering strategy Educational Qualifications Graduate degree with specialization or certification in Chartering, Container Freight Logistics, or Post Fixture Operations Experience & Skills Required 10+ years of hands-on experience in container shipping or vessel operations Expertise in freight booking, chartering, and contract execution Strong commercial understanding of international shipping legal frameworks In-depth knowledge of container logistics, supply chain processes, and freight markets Excellent negotiation, analytical, and coordination skills Proficiency in MS Excel, ERP systems, and shipping platforms Strong interpersonal and cross-functional communication skills Meticulous in planning and cost optimization Industry Preference Experience with carriers, booking agents, freight forwarders, or logistics/supply chain firms Exposure to commodity shipping, especially wheat, rice, pulses, or similar agri products Be part of a globally respected organization with strong values and ethical practices Work in a high-impact, cross-functional role that bridges logistics and commercial strategy Gain exposure to international shipping and agri commodities trade Thrive in a collaborative, growth-oriented environment with global opportunities Join Tata International and drive global freight excellence. Apply now to contribute to world-class logistics and trade operations. Qualification : Graduate degree with specialization or certification in Chartering, Container Freight Logistics, or Post Fixture Operations

Position: Software Test Engineer Location: Mumbai, India About LRN: At LRN, we help over 2,500 organizations including some of the world s most recognized brands navigate complex regulatory environments and build ethical, responsible, and inclusive workplace cultures. As a leading SaaS-based eLearning provider with a global presence across the US, EMEA, APAC, and Latin America, we empower companies to turn their values into measurable business practices that drive performance. About the Role: We re looking for a skilled and motivated Software Test Engineer to join our team. In this role, you will be responsible for designing, executing, and maintaining test plans for custom-developed applications, with a strong focus on automation testing. You will work independently and collaboratively in an Agile environment to ensure our software meets the highest quality standards. Key Responsibilities: Design and execute functional, system, integration, regression, and performance tests Develop and maintain automated test scripts using Selenium (mandatory), Protractor, and Postman Participate in planning, requirement analysis, and test strategy discussions with cross-functional teams Prepare test estimates, schedules, and documentation (test cases, test plans, QA checklists) Collaborate closely with developers and project managers to ensure alignment and quality goals Identify, log, track, and validate defects; perform root cause analysis Own end-to-end quality for assigned applications, proactively resolving testing issues Promote continuous improvement by identifying gaps and implementing automation where possible Provide timely updates and escalations on project status, risks, and blockers Requirements: Bachelor s degree with 4 5 years of software testing experience Minimum 2+ years in automation testing Strong knowledge of SDLC, STLC, and Agile methodologies Hands-on experience with Selenium (mandatory); familiarity with Protractor and Postman Working knowledge of at least one programming language (e.g., Java, Python, or Perl) Experience with SQL and relational databases Excellent written and verbal communication skills Ability to work independently in high-pressure, fast-paced environments Experience in LMS/eLearning domains is a plus Preferred Skills: Deep understanding of web applications and data flow Strong test planning and estimation skills Working knowledge of HTML5 Experience creating reusable automation frameworks Why Join LRN: Be part of a mission-driven company with global impact Collaborate with talented teams building ethical cultures worldwide Grow your career in a fast-paced, values-led SaaS environment LRN is an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace for all employees. Qualification : Bachelors degree with 45 years of software testing experience

Position: Learning and Development Manager Location: Mumbai Joining: As soon as possible Compensation: Competitive, aligned with industry standards Overview: Our vision is to be the leading EdTech company catalyzing the transformation of engineering colleges in India. We envision a future where every engineering student receives holistic, industry-relevant education that enhances their skills and employability. Through innovation, we empower students by bridging academia and industry, shaping the next generation of skilled professionals who will contribute to nation-building. Job Description: The Learning and Development Manager will be instrumental in supporting the planning and smooth execution of educational programs within partner colleges. You will assist in educator induction, streamline teaching-learning operations, and collaborate closely with academic teams to ensure high-quality delivery. Working hand-in-hand with the Content and Curriculum teams, you will help curate engaging content and support educators in resolving day-to-day challenges. This role requires creativity, strong project management, and a passion for professional learning and development. Key Responsibilities: Program Implementation: Support execution of classroom teaching initiatives, including coordinating lab sessions, workshops, and e-learning programs. Content Development: Collaborate with Content and Curriculum teams to curate educational materials such as presentations, reading resources, and videos. Administration: Manage logistical aspects of programs, including scheduling, educator attendance tracking, and resource/material management. Documentation: Maintain accurate records of classroom activities, student evaluations, and feedback. Needs Assessment: Assist in conducting regular assessments to identify gaps and areas for improvement, feeding insights back into program development. Continuous Improvement: Stay updated on industry trends and emerging learning technologies, recommending innovative solutions to enhance learning outcomes. Qualifications: Bachelor s degree (required) Strong project management skills with the ability to juggle multiple initiatives. Excellent communication and presentation abilities. Familiarity with learning management systems and e-learning authoring tools is a plus. Enthusiastic, collaborative, adaptable, with a passion for professional growth. Strong organizational skills and meticulous attention to detail. Knowledge of adult learning principles and instructional design models. What s In It For You: Play a critical role in the growth of an exceptional team on a nation-building mission. Collaborate closely with and empower the ByteXL team, driving transformative impact in India s higher education. Contribute to scaling operations nationwide, gaining unique learning experiences. Work with a diverse, high-caliber, and collaborative team. Competitive compensation aligned with industry standards. Qualification : Bachelors degree (required)

SAP PP (Quality Management) Consultant Job Description Role and Responsibilities: Cross-Integration Workshops: Engage in cross-functional workshops that integrate inventory, manufacturing, and finance processes to ensure seamless SAP Quality Management (QM) solutions. Documentation: Prepare comprehensive Functional and Technical Specifications to ensure smooth execution and integration of quality management processes. Integration Testing: Participate actively in integration testing to validate the SAP QM solution and ensure that it aligns with business requirements. UAT Support: Provide support for User Acceptance Testing (UAT) to ensure that the implemented solution meets business needs and user expectations. Business Cutover Enablement: Assist in business cutover activities, ensuring the transition to the new system is smooth and efficient. QM Master Data: Demonstrate full experience and expertise in managing all aspects of QM Master Data, ensuring its accuracy and consistency. Quality Inspections: Provide in-depth knowledge of quality inspection processes during goods receipt, both for production orders and purchase orders. QM Notifications: Handle various types of QM notifications, including vendor notifications, internal notifications, and customer notifications. Deep knowledge of Certificate of Analysis is essential. Communication: Maintain effective communication with business users and technical teams to ensure successful implementation and issue resolution. Work Experience: 2-6 years of relevant experience in SAP Quality Management (QM), with a focus on integration and operational support. Hands-on experience with QM Master Data, quality inspections during goods receipt, and managing different QM notifications. Knowledge and experience in working with Certificate of Analysis and related processes. Strong communication skills, with the ability to effectively collaborate with cross-functional teams. Location: Mumbai (onsite) About Castaliaz: Castaliaz has been a trusted partner for implementing SAP applications across SMEs and large enterprises for over a decade. We are recognized as one of the Top 10 SAP implementation partners in India. With a proven track record in SAP Cloud, Rise with SAP, S/4HANA, Fiori, Ariba, and Digital Compliance (GST, E-Invoicing, E-way Bill), we help businesses through the full lifecycle of SAP implementation and management. Our time-tested approach has been embraced by our loyal clients across India.

QA Automation Engineer Key Responsibilities Test Planning & Execution Write test scripts based on a comprehensive test plan covering all testing phases. Review test plans and test cases with the QA Lead and Business Analyst. Execute functional, integration, and regression test cases. Defect Management & UAT Support Identify, record, and track defects using industry-standard tools. Provide support and conduct retesting during User Acceptance Testing (UAT). Stay updated with software quality assurance best practices and standards. Manual & Automation Testing Create manual test cases for new features. Design and develop test automation scripts using various frameworks. Identify and select test cases suitable for automation. Maintain and enhance the test automation environment and infrastructure. Role Competencies Agile Testing Experience Ability to test in Agile Methodology environments. Web & API Testing Experience in testing web services and applications. Technical Testing Mindset Willingness to learn and implement advanced testing techniques. UAT Coordination Experience in coordinating test efforts across teams. Automation Frameworks Hands-on experience with Selenium is a plus. Technical Skills Knowledge of Oracle PL/SQL, .NET, Java. Automation Expertise Minimum 6 years of experience in Automation Testing. Qualifications Education: Bachelor s degree required (preferred in IT, Business Administration, or related fields). Work on cutting-edge automation testing projects. Collaborate with industry-leading experts. Competitive salary and growth opportunities. Apply Now & Elevate Your Career in QA Automation! Qualification : Bachelor's degree required. Preferred in IT Business Administration or related degree.

About Oracle FSGIU - Finergy Finergy is a specialized division within Oracle Financial Services Global Industry Unit (FSGIU) that focuses exclusively on the Banking, Financial Services, and Insurance (BFSI) sector. The division offers deep domain expertise, proven methodologies, and end-to-end banking solutions to help financial institutions optimize operations and enhance customer experiences. Job Responsibilities Estimate testing resources and effort to support prioritization and planning. Collaborate with QA Engineers to develop effective test scenarios and plans. Report bugs and defects to development teams (JIRA knowledge is a plus). Learn and implement automation tools as required by the project. Develop test automation scripts using Java and Selenium. Perform API testing and basic SQL query writing. Create reports and analyze test results to ensure high-quality software delivery. Work with automation frameworks, such as Data-Driven or Keyword-Driven frameworks. Mandatory Skills & Experience 4-6 years of experience in automation testing. Strong Java programming skills. Hands-on experience with Selenium for test automation. Expertise in TestNG for test execution and reporting. Good understanding of API testing methodologies. Basic SQL skills for querying databases. Familiarity with automation frameworks (Data-Driven, Keyword-Driven, or alternatives). Knowledge of JIRA for bug tracking is an added advantage. Why Join Oracle? Work on cutting-edge automation testing for BFSI applications. Join a highly skilled and innovative team in Oracle s Finergy division. Opportunity to work on large-scale financial solutions with industry-leading clients. Competitive compensation, benefits, and career growth opportunities. A dynamic work environment that promotes innovation, inclusion, and work-life balance. If you're a skilled Automation Engineer with a passion for testing and BFSI applications, this is an excellent opportunity to advance your career with Oracle Finergy!

Roles & Responsibilities Take ownership of end-to-end QA practice for product development and delivery. Analyze business requirements, functional specifications, and use cases to understand the system and user flows in the insurance domain. Develop and execute comprehensive test plans, test cases, and test scripts based on functional and technical requirements. Perform end-to-end manual testing for insurance applications, focusing on accuracy, usability, and functionality. Conduct functional, regression, integration, and system testing to ensure smooth and reliable performance. Identify, log, and track defects in the defect management system, ensuring timely resolution. Collaborate with cross-functional teams, including developers, business analysts, and stakeholders, to ensure proper understanding and testing of system changes. Participate in daily stand-ups, sprint planning, and retrospective meetings to ensure alignment with agile testing processes. Review and provide feedback on project documentation, including user stories, requirements, and acceptance criteria. Ensure compliance with industry standards, regulatory requirements, and company policies in testing activities. Mentor junior testers and help develop best practices for testing in the insurance domain. Prepare detailed test reports, provide testing metrics, and report on the quality of the system before release. Technical Skills Bachelor s degree in engineering, computer science, Information Technology, or a related field from an accredited college or university. 7+ years of experience in manual testing, with at least 2 years in the insurance domain. Strong knowledge of insurance processes (e.g., Claims, Underwriting, Policy Administration, Billing). Proficiency in designing and executing manual test cases and working with defect tracking tools (e.g., Azure DevOps, JIRA, Bugzilla, HP ALM). Solid understanding of SDLC, STLC, and testing methodologies (Waterfall, Agile). Experience working with API testing and databases (e.g., SQL) is a plus. Excellent problem-solving skills and attention to detail. Strong communication skills, both verbal and written, with the ability to clearly document test cases and defects. Ability to work in a fast-paced, dynamic environment and manage multiple priorities. Knowledge of automation testing tools (e.g., Selenium, UFT) is an added advantage. Be available and on top of deliverables and deployment Preferred Qualifications: ISTQB Certification or equivalent. Qualification : Bachelors degree in engineering, computer science, Information Technology, or a related field from an accredited college or university.

Company Overview Mondelez International is a global leader in the snack industry, with iconic brands like Oreo, Cadbury, and Toblerone. We are committed to creating delicious moments of joy for people around the world. Mondelez is a company where you can grow your career, drive change, and be part of a team that s transforming the world of snacks. Role Overview We are seeking an experienced and talented individual to join our MDS (Mondelez Digital Services) organization as a Global Supplier Experience Analyst. In this role, you will provide functional and process expertise for Procurement Applications like SAP MM and Coupa, supporting the Supplier Tower team and partners. Your responsibilities will include supporting the design and improvement of procurement systems and working collaboratively with various stakeholders on system functionality, testing, and process improvements. Key Responsibilities 1. Procurement Application Expertise Provide functional expertise on SAP MM and Coupa, working with the business to create Business Requirements Documents for developments required to meet business needs. Partner with Supplier Experience System Process Experts for solution design to improve end-user satisfaction by incorporating value-added features. 2. System Integration & Testing Advise on system integrations (APIs, CSV file transfers) with other systems, RPAs, and digital platforms. Support the business with scope definition, estimation, and execution of testing for SAP MM and Coupa developments and integrations. Collaborate with the Application Development Factory (ADF) and Coupa System Administrators for defect resolution during testing. 3. Project Delivery & Support Represent the Supplier Experience team in the delivery of projects and upgrades, contributing to successful implementation. Provide guidance to the ADF teams during project delivery, ensuring all stakeholder requirements are met. 4. Continuous Improvement Share insights on improving procurement processes and technologies to enhance the user experience and satisfaction. Work collaboratively with other functions and stakeholders to drive system optimization and continuous improvements. What You Will Bring Procurement & Systems Knowledge Strong experience in procurement systems, particularly SAP MM and Coupa (configuration and application support). Knowledge of procurement processes including Source and/or Buy processes. Technical Skills Familiarity with SAP integration concepts, APIs, and hands-on experience with testing Coupa/SAP-MM developments and integrations. Experience in project delivery using Agile methodologies. Ability to manipulate and validate data in manual and automated systems (e.g., Excel). Collaboration & Communication Skills Strong communication skills (written and verbal) with the ability to collaborate effectively with other teams and stakeholders. Attention to detail and problem-solving skills, with a can-do attitude to drive projects to completion. Curiosity & Growth Mindset Passionate about technology and continuously learning new procurement technologies. Technically curious, resilient, and able to work through complex issues involving multiple interconnected systems. Opportunity for Growth This role offers the opportunity to grow into a System Process Expert position, where you will lead the development and enhancement of new processes and technologies, helping to improve user experience and satisfaction. Additional Information Relocation Support: Support is available for within-country relocation, and minimal support is offered for candidates voluntarily moving internationally through the Volunteer International Transfer Policy. Why Join Mondelez International? At Mondelez, you will be part of a team that drives innovation in the procurement space, works with cutting-edge technologies, and contributes to the continuous improvement of global systems. If you're eager to take your career to the next level while making an impact on the world of snacks, this role is a great fit for you.

Customer Support Team Lead Experience: 2 5 Years Location: Mumbai Job Summary We are looking for a proactive and experienced Customer Support Team Lead to manage and mentor a team of customer support representatives. The ideal candidate will bring strong leadership capabilities, hands-on support experience, and a commitment to delivering outstanding customer experiences. In this role, you will be responsible for driving team performance, handling escalations, and continuously improving support processes. Key Responsibilities Lead, manage, and motivate a team of Customer Support Representatives to meet service quality and performance targets. Monitor individual and team performance, providing regular coaching, feedback, and performance reviews. Manage escalated customer issues, ensuring timely and effective resolution while maintaining high satisfaction levels. Design and deliver onboarding and ongoing training programs to enhance team skills and product knowledge. Collaborate with cross-functional teams (Product, Operations, and Tech) to improve processes. Track, analyze, and report key support metrics to identify trends, gaps, and opportunities for improvement. Ensure strict adherence to support SLAs, internal policies, and best practices. Qualifications & Skills 2 5 years of experience in Customer Support, with at least 1 year in a Team Lead or supervisory role. Strong communication, leadership, and interpersonal skills. Ability to manage multiple priorities in a fast-paced, customer-centric environment. Excellent problem-solving and decision-making abilities. Hands-on experience with CRM tools and proficiency in Microsoft Office applications. Customer-first mindset with a focus on continuous improvement. This role offers an opportunity to step into a leadership position where you can directly influence customer satisfaction and team success. If you re passionate about people management and customer experience, we d love to have you on our team.

Operations Executive Location: Mumbai Job Type: Full-Time Department: Operations About the Role Eshopbox is seeking an efficient and detail-oriented Operations Executive to support our management team and ensure smooth daily business operations. In this role, you ll work closely with management to provide timely data and operational insights that contribute to the success of our e-commerce activities. Key Responsibilities Oversee and manage online business operations across various e-commerce platforms. Track and maintain daily marketplace settlements, ensuring accurate record-keeping. Prepare and analyze Daily, Weekly, and Monthly MIS reports on orders and returns. Generate and distribute management reports in a timely and accurate manner. Provide detailed reporting and analytical support to the management team. Handle website refunds and ensure all related operations run smoothly. Manage website collections and generate corresponding MIS reports. Analyze data to derive actionable insights and publish reports accordingly. What You ll Need 1-2 years of relevant experience as an Operations Executive, E-commerce Executive, or in a similar role. Proficient in MS Excel (VLOOKUP, HLOOKUP, Pivot Tables, Macros, Formulas, and Commands). Strong interpersonal and analytical skills. Excellent verbal and written communication skills. Ability to solve problems efficiently and ensure operational excellence. High attention to detail and strong organizational skills. A Bachelor s degree or equivalent qualification. Qualification : A Bachelors degree or equivalent qualification

Associate / Manager / Senior Manager Operations Location: Mumbai | Qualification: BCom / MCom from a reputed College/University | Experience: 2 4 years preferred Job Overview We are looking for a detail-oriented and proactive professional to join our Operations Department. The role involves managing day-to-day operational activities, coordinating with cross-functional teams, ensuring compliance, and maintaining accurate records. The candidate will handle various financial and transactional operations while adhering to regulatory guidelines. Key Responsibilities Transaction Monitoring: Prepare and maintain a synopsis for transactions and monitor each transaction event closely. Cross-Functional Coordination: Collaborate with Legal, Compliance, and Accounts teams for execution, compliance, and fee recovery. Regulatory Compliance: Monitor interest payments and follow up with clients/authorities per SEBI guidelines. ERP & Data Management: Perform ERP data entry, including document uploads, payment schedules, and execution entries. Asset & Document Control: Manage pledging/unpledging of shares, monitor fund transfers, and maintain document custody. Reporting & Documentation: Perform CERSAI site entries and manage Annexure A documentation. Customer Service: Maintain Turnaround Time (TAT) for customer requests and follow up for required data like BENPOS, QCR, and HLY. Skills & Competencies Technical Knowledge: Proficiency in ERP systems, financial transactions, and regulatory compliance. Coordination: Strong communication skills to manage multiple priorities and cross-functional stakeholders. Organization: High attention to detail with the ability to work under tight deadlines. Proactive Approach: Capable of handling day-to-day tasks with minimal supervision. Qualification : BCom / MCom from a reputed College/University

CHESS/ESG Data Analyst Location: Mumbai Employment Type: Full-time Reporting To: Global Head of ESG Reporting & CHESS Systems Role Summary The CHESS/ESG Data Analyst is responsible for managing, validating, and supporting ESG and CHESS data across all operating companies. This role ensures data integrity, supports assurance readiness, and drives digital optimization for ESG reporting, acting as the operational link between site teams and Group Sustainability. Key Responsibilities 1. Data Collection and Validation Coordinate and track ESG/CHESS data submissions from operating companies. Validate inputs for accuracy and compliance with Group data standards. Manage version control and evidence logs to ensure auditability. Resolve data gaps and anomalies by following up with specific sites and functions. 2. System Management and Analytics Provide user administration and troubleshooting support for Intelex. Develop automated dashboards and visualizations using Qlik Sense or Power BI. Contribute to system enhancements and the integration of internal data solutions. Support automation pilots and reporting enhancements to drive digital maturity. 3. Assurance and Compliance Support queries from external auditors with precise data extracts and documentation. Maintain organized, traceable evidence files for key ESG metrics. Coordinate the completion and validation of external ESG questionnaires. 4. Stakeholder Engagement Build collaborative relationships with divisional CHESS leads and functional teams. Serve as the primary point of contact for operational data queries and user assistance. Support training sessions to improve data ownership across the organization. Qualifications & Experience Experience: 3 6 years in data coordination, ESG reporting, or management systems. Technical Skills: Experience using Intelex is required; knowledge of Qlik Sense or Power BI is highly desirable. Core Competencies: Strong attention to detail, documentation discipline, and the ability to manage global deadlines. Role Impact Ensures traceable data to support global reporting and assurance. Strengthens the operational foundation of sustainability data systems. Improves process efficiency through system optimization.

Group Account Director Location: Mumbai Reporting To: Head of Growth / VP - Growth About the Role We re looking for a Group Account Director who can drive impact, lead with strategy, and scale business across our top-tier client portfolio. This is a senior leadership role where you'll manage 6 8 key accounts across digital marketing, creative, content, tech, and media. You're not just managing relationships you re owning outcomes. You ll be the strategic compass for your clients and the leader who inspires, mentors, and grows high-performing account teams. From retention and expansion to profitability and innovation, you ll be responsible for steering the ship and setting the pace. Key Responsibilities Lead a portfolio of 6 8 marquee clients, managing integrated mandates across digital marketing, content, tech, media, and creative. Own account health drive revenue growth, ensure profitability, and lead client retention and upsell strategies. Act as the strategic lead and trusted advisor to clients challenge thinking, elevate ideas, and push boundaries. Mentor and scale a team of Account Managers and Executives; groom future leaders and build succession strength. Collaborate cross-functionally with Creative, Tech, Media, and Production to deliver seamless, high-impact solutions. Lead new business pitches and upselling opportunities be the architect of growth, not just a custodian. Run QBRs, campaign reviews, and performance trackers with authority and insight own the room every time. Anticipate issues and defuse risks before they escalate keep clients confident and teams focused. What You ll Need to Succeed 10 15 years of experience in digital account management/client servicing, including 2 3 years in a Group Account Director or similar leadership role. Proven track record in scaling accounts, leading multi-crore businesses, and consistently winning pitches. Strong grasp of digital strategy, content marketing, performance media, and tech solutions. A natural leader clients trust you, teams respect you, and you bring the best out of both. Commercial acumen can interpret a P&L, build growth plans, and forecast like a seasoned pro. Excellent written and presentation skills your decks speak for themselves (and don t need a voiceover). A collaborative, roll-up-your-sleeves mindset no ego, no fear of getting your hands dirty. Experience leading cross-functional pods (creative, media, and tech). You know how to build a team, not just manage one. This isn t a plug-and-play job. It s a chance to lead game-changing work, shape the future of brands, and grow business at scale. If you're a strategic thinker, natural leader, and passionate about driving results we want to hear from you.

Job Title: Deputy Manager Accounts Receivable Location: Mumbai Education: M.Com / B.Com Experience: Minimum 5 years (with at least 2 years in a supervisory or managerial role) About the Role We are looking for a highly motivated and experienced Deputy Manager Accounts Receivable to oversee and enhance our receivables operations. The ideal candidate will bring strong financial acumen, team leadership experience, and a proactive approach to process improvement. This is a key role that ensures accurate financial reporting, efficient collections, and strong customer relationship management. Key Responsibilities Team Leadership: Supervise, mentor, and guide the accounts receivable team to ensure high productivity and continuous professional development. Customer Account Reconciliation: Ensure accurate reconciliation of customer accounts with AR ledgers and financial statements. Collections Coordination: Liaise with banks and payment aggregators to ensure timely collections from customers. Reporting & Analysis: Prepare regular AR reports including aging analysis, collection status, bad debt provisions, and other key metrics. Policy Implementation: Develop, implement, and monitor AR policies and procedures in alignment with internal controls and compliance standards. Client Communication: Address and resolve customer inquiries, disputes, and escalations related to billing and payments in a timely and professional manner. Process Optimization: Identify areas for improvement in the AR cycle and implement automation or best practices to increase efficiency. Financial Closure & Compliance: Ensure timely monthly closures and accurate financial reporting. Ensure compliance with statutory and regulatory payment requirements. Cross-Functional Collaboration: Work closely with finance, sales, and customer service teams to resolve billing or payment issues and improve the end-to-end AR process. Required Qualifications & Skills Education: Bachelor s or Master s degree in Commerce, Finance, Accounting, or Business Administration. Experience: Minimum 5 years of experience in Accounts Receivable or a related financial role. At least 2 years in a supervisory or managerial capacity. Technical Skills: Proficiency in accounting tools such as Tally Prime, SAP, Oracle, or QuickBooks. Advanced knowledge of Microsoft Office Suite, particularly Excel, PowerPoint, and Power BI. Core Competencies: Analytical Thinking: Ability to interpret financial data and make data-driven decisions. Communication: Strong verbal and written communication skills to effectively interact with internal teams and external stakeholders. Leadership: Proven ability to lead teams, set performance goals, and foster a collaborative work culture. Attention to Detail: Strong focus on accuracy in financial reporting and record-keeping. Organizational Skills: Ability to manage multiple priorities, deadlines, and maintain structure under pressure. Be part of a fast-paced, growth-oriented finance team. Work in a collaborative environment with cross-functional exposure. Opportunity to lead impactful process improvement initiatives. Competitive compensation and opportunities for advancement. Qualification : Bachelors or Masters degree in Commerce, Finance, Accounting, or Business Administration

Position: Data Analyst Location: Mumbai, India Division: Data & Analytics / Marketing About the Role As a Data Analyst within the Blenheim Chalcot portfolio and Oakbrook, you will be crucial in driving data-driven insights for our consumer lending business. You will analyze marketing performance across direct and third-party aggregator channels, helping optimize spend and strategy. Your work will involve building and maintaining dashboards (SQL, Power BI), monitoring campaign and product performance, and ensuring channel efficiency. Key Responsibilities Campaign & Channel Performance Analysis Track and analyze marketing campaigns (paid search, social, email, display, aggregators). Measure key conversion metrics: impressions → clicks → applications → approvals → disbursals. Identify underperforming campaigns/channels and recommend improvements. Aggregator Performance Monitoring Monitor lead volume, quality, and conversion rates from aggregators (e.g., Clear Score, Compare the Market). Benchmark aggregator ROI and provide actionable insights for partner management. Product Performance Tracking Analyze application, approval, and disbursal trends by product type. Segment performance by demographics, channel, and credit risk tiers (prime, near-prime, non-prime). Identify opportunities for product/pricing optimization. Dashboard Development & Reporting Design and maintain interactive dashboards using SQL and Power BI. Ensure data accuracy and real-time performance tracking. Present weekly/monthly reports and insights to marketing, finance, and product teams. Customer Journey & Funnel Analysis Analyze drop-off points in the customer journey. Collaborate with CRO and UX teams to improve application flows. Support A/B testing with data analysis. Marketing Data Governance Ensure campaign tagging and data standards across platforms (GA, CRM, ad networks). Collaborate with data engineering on data quality and pipeline improvements. About You Technical Skills: Advanced SQL skills (complex queries, joins, CTEs) on relational databases (Snowflake, Big Query, Redshift). Proficient in Power BI (dashboard design, KPI visualization, DAX calculations). Strong Excel/Google Sheets skills (pivot tables, VLOOKUP/XLOOKUP, array formulas). Data cleaning and preparation expertise; familiarity with Alteryx or Python/Pandas is a plus. Understanding of UTM tracking, campaign attribution models, and analytics platforms (Google Analytics, Adobe Analytics). Experience with A/B testing and statistical analysis. Familiarity with CRM and marketing platforms (Google Ads, Meta, email/SMS tools). Awareness of GDPR and data governance best practices. Non-Technical Skills: Commercial awareness in lending context (customer acquisition cost, ROI, bad debt rates). Ability to translate data insights for non-technical stakeholders (marketing, finance, compliance). Strong attention to detail and problem-solving mindset. Excellent time management balancing regular reporting and ad-hoc analysis. Curious and proactive in identifying trends and opportunities. Collaborative working style across marketing, product, risk, and data teams. About Blenheim Chalcot & Oakbrook Blenheim Chalcot is a world-leading digital venture builder with over 26 years of experience creating disruptive businesses in FinTech, EdTech, GovTech, and more. Our India team plays a vital role in our success, fostering innovation and entrepreneurship since 2014. Oakbrook, a fast-scaling FinTech venture in our portfolio, leverages advanced analytics and technology to provide personalized consumer lending solutions. We aim to simplify borrowing with fair, data-driven credit access tailored to individual customers. Join the world s leading digital venture builder. Work with a diverse, talented team in a culture of continuous learning and innovation. Opportunity to work on Gen AI-enabled cutting-edge solutions. A fun, open, and cricket-enthusiast environment (home of Rajasthan Royals IPL team!). 24 days annual leave + 10 public holidays. Private medical insurance for you and your family & life insurance coverage. Our Commitment We value diversity and inclusion, fostering a culture where everyone s skills and talents can thrive. We recruit, develop, and promote based on merit and competence, driven by curiosity and collaboration. Join us to make an impact in a data-driven, fast-paced environment.