Delivery Process Jobs in Indore

65 Jobs Found

CS

Full Stack Developer

Codiant Software Technologies

5-10 Years | Not Disclosed | Indore, Madhya Pradesh, India | Full-time

Full Stack Developer Employment Type: Full-time Experience: 5-10 years of experience as a Full Stack Developer Job Description: Strong programming and technical PHP, MySQL skills with at least 5-10 years of experience. Experience in PHP frameworks such as Laravel, CodeIgniter. Knowledge of Node.js, AngularJS, or React JS would be a plus. Proficiency with front-end scripting including: HTML, JavaScript, CSS, AJAX, JSON and front-end development including jQuery. Strong debugging, diagnostic, and analytical skills with the ability to work on multiple projects simultaneously. Knowledge of setting up deployment processes and experience with GIT. Ability to configure and manage Linux servers and perform performance tuning. Strong design, programming, and debugging experience, along with excellent problem-solving skills. Review and optimize code for peers and ensure the code is unit tested. Knowledge to customize, code, optimize plugins and integrate with other third-party systems. Expertise in development processes such as unit testing, static analysis, secure coding, continuous integration, and SDK development. Ability to take direction, work autonomously, and lead the development team towards delivering solutions. Roles & Responsibilities of Full Stack Developer: Manage technology in projects and provide technical guidance/solutions for successful delivery. Ensure process compliance in the assigned module and participate in technical discussions/reviews. Develop and guide team members in enhancing their technical capabilities and increasing productivity. Identify growth opportunities to support projects in an online environment with regular discussions with all stakeholders. QA all programming changes, fixes, and updates as needed, working with designers and test sites to ensure functionality. Create accurate estimates of implementation times and report on progress. Experience: 5-10 years of experience as a Full Stack Developer. Desired Candidate Profile: Education: UG: B.Tech/B.E. - Computers, B.Sc - Computers, BCA - Computers PG: Any Postgraduate (M.Tech - Computers, MBA/PGDM - Systems, Information Technology, MCA - Computers, M.Sc - Computers) - Post Graduation Not Required Excellent written and verbal communication skills. Strong problem-solving abilities and attention to detail. Ability to work independently as well as part of a team. Previous experience working on multiple Shopify projects, preferably mid to high level. A proactive attitude towards learning and keeping up with the latest trends in web development and Shopify. Join our team and bring your expertise in full-stack development to create powerful and scalable web solutions! Qualification : UG: B.Tech/B.E. - Computers, B.Sc - Computers, BCA - ComputersPG: Any Postgraduate, Post Graduation Not Required, M.Tech - Computers, MBA/PGDM - Systems, Information Technology, MCA - Computers, M.Sc - Computers

Stack Full stack Developer Stack developer Full Stack Developer
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Node Js Backend Developer

Dollop Infotech Pvt Ltd.

2-4 Years | Not Disclosed | Indore, Madhya Pradesh, India | Full-time

Node.js Backend Developer Experience Required: 2-4 years of experience in Node.js Backend Development Technical Skills: Strong knowledge in Node.js for building scalable and high-performance server-side applications. Proficiency in JavaScript and ES6 features for backend development. Experience with RESTful APIs and integrating third-party services for full-stack solutions. Hands-on experience with database management using MongoDB, MySQL, or other relational/noSQL databases. Experience in implementing authentication and authorization mechanisms (JWT, OAuth, etc.). Strong understanding of asynchronous programming, event-driven architecture, and microservices. Familiarity with cloud platforms like AWS, GCP, or Azure for deployment. Experience with unit testing using frameworks like Mocha, Chai, or Jest. Job Responsibilities: Design, develop, and maintain scalable server-side applications using Node.js. Implement RESTful APIs and integrate third-party services. Work with databases like MongoDB, MySQL, or PostgreSQL to store and manage application data. Ensure high performance, scalability, and security for web applications. Collaborate with frontend developers and technical teams to integrate backend functionality with user-facing features. Debug and troubleshoot issues related to backend performance and database operations. Write efficient, reusable, and maintainable code. Participate in code reviews and ensure adherence to best practices and coding standards. Maintain continuous delivery pipelines and ensure deployment processes are optimized. Desired Candidate Profile: Proven experience in Node.js backend development with a strong understanding of asynchronous programming. Experience in building scalable, performant, and secure server-side applications. Proficient in integrating with RESTful APIs and working with databases like MongoDB, MySQL, or PostgreSQL. Hands-on experience with cloud platforms like AWS, GCP, or Azure. Familiarity with unit testing and debugging tools. Experience working with frontend teams to deliver full-stack solutions. Excellent problem-solving and analytical skills with a strong commitment to delivering high-quality code. Strong written and verbal communication skills. Join our team and become a key part of building cutting-edge, scalable applications using Node.js!

Node js Node js Js node Backend
SS

Senior Software Engineer (java)

Serosoft Solutions Pvt Ltd

6-9 Years | Not Disclosed | Indore, Madhya Pradesh, India | Full-time

Senior Software Engineer (Java) Job Category: Technical Department: Engineering Job Location: Indore, India Experience Required: 6+ Years About the Role: We are seeking a highly skilled Senior Software Engineer (Java) to join our dynamic team. In this role, you will design, develop, and deliver robust, scalable, and high-quality Java-based applications. As a senior engineer, you will play a key role in ensuring technical excellence, collaborating with cross-functional teams, and contributing to the overall success of our projects. Key Responsibilities: Software Development & Design Develop and deploy enterprise-level Java applications with a focus on scalability and performance. Apply design patterns, object-oriented principles, and industry best practices in solution design. Write clean, efficient, and maintainable code while ensuring adherence to coding standards. Conduct code reviews and provide constructive feedback to team members. Architecture & Integration Design and develop RESTful APIs and microservices. Work with relational databases (MySQL) and ORM frameworks like Hibernate. Optimize application performance and ensure system reliability. Integrate third-party services and tools as needed. Collaboration & Project Execution Work closely with product managers, stakeholders, and cross-functional teams to gather requirements and deliver high-quality solutions. Participate in Agile development processes, including sprint planning, stand-ups, and retrospectives. Identify and resolve technical challenges proactively. DevOps & Deployment Implement CI/CD pipelines for automated builds and deployments. Ensure applications meet security standards and compliance requirements. Monitor application performance and optimize as needed. Continuous Improvement & Learning Stay up-to-date with emerging technologies, tools, and best practices. Recommend improvements to enhance development processes and team productivity. Foster a culture of collaboration, knowledge sharing, and innovation. Education & Experience: Bachelor s or Master s degree in Computer Science, Engineering, or a related field. Certifications in Java (e.g., Oracle Certified Professional) or cloud technologies (e.g., AWS, Azure) are a plus. 6-9 years of hands-on experience in Java development and application delivery. Skills Required: Proficiency in Java 8+, Spring Boot, Hibernate, and JPA. Experience in developing and consuming RESTful APIs and microservices. Strong knowledge of relational databases (MySQL) and familiarity with NoSQL databases (e.g., MongoDB, Redis). Hands-on experience with Git/Bitbucket, Maven, Jenkins, Docker, and Kubernetes. Familiarity with front-end frameworks like Angular or ExtJs is a plus. Solid understanding of software design principles (SOLID, DRY) and Agile development methodologies. Excellent problem-solving, communication, and collaboration skills. Experience with large-scale systems, ERP, or enterprise applications is an advantage. What We Offer: Learning & Growth: We support your professional development at every step. Cutting-Edge Technologies: Engage in pioneering and innovative projects. Global Opportunities: Expand your horizons and work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations and team activities. Best of Breed Compensation: Competitive pay that rewards your skills and contributions. 5-Day Work Week: Embrace a healthy work-life balance. Group Health Insurance: Your health and well-being are our priority. Open Door Policy: Your ideas and feedback are always welcomed. Beautiful Office in Indore: Work in India s cleanest city, with a collaborative, vibrant office environment. Join Serosoft today! Be a part of our dynamic team and help us build and scale world-class Java-based applications! Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related field.

Senior Software Senior software Engineer Senior engineer
SY

Delivery Manager

Systango

8+ Years | Not Disclosed | Indore, Madhya Pradesh, India | Full-time

About Us: Systango Technologies Limited (NSE: SYSTANGO) is a leading digital engineering company providing enterprise-level IT and product engineering services to organizations of all sizes. At Systango, we prioritize efficiency, using cutting-edge technologies to deliver high-quality solutions at speed. We specialize in leveraging Gen AI, AI/ML, and Blockchain to help traditional businesses undergo their next stage of digital transformation. Our highly skilled team excels in web & enterprise development, mobile applications, QA, and DevOps. Our top-tier clients, such as Sila, Cuentas, Youtility, Porsche, MGM Grand, Deloitte, Grindr, and Tawk.to, rely on us to enhance their digital capabilities and drive disruptive innovations. At Systango, we make the impossible possible literally. Job Highlights: Lead and guide projects through all phases, including requirements gathering, scoping, planning, influencing, development, QA, bug fixing, deployment, and metrics tracking. Champion Agile Scrum methodology to deliver projects efficiently. Certified Scrum Master or Agile certification preferred. Bachelor's degree in Computer Science, Engineering, or a related technical field. Required Experience: 7-8 years of experience, preferably in a services-based company, managing 4-5 projects concurrently. Job Description: Take a hands-on approach in managing the delivery of critical business initiatives, overseeing all aspects of project management such as planning, requirements definition, risk management, communication, and execution. Develop innovative solutions to address project obstacles, resolving issues and constraints through consensus and effective judgment. Manage multiple stakeholders, coordinate cross-functional teams, and ensure customer deliverables are met. Make delivery decisions, balance tactical goals with long-term strategy, and ensure successful project outcomes. Guide projects through all phases, from requirements gathering and scoping to planning, development, QA, bug fixes, deployment, and metrics tracking. Lead and facilitate discussions, decision-making processes, and conflict resolution across teams. Assist teams in adopting the Agile Manifesto and driving continuous improvement in Agile execution. Ensure timely product delivery within an Agile framework, focusing on continuous process enhancement. Coordinate across cross-functional teams, identifying and mitigating dependencies and risks early on. Develop risk impact matrices and implement risk mitigation strategies for high-priority issues. Provide weekly sprint health status reports to higher management. Manage third-party integrations and commitment closures, participating in user and product research exercises and workshops. Prepare business models, flowcharts, and diagrams to communicate project requirements. Track progress and performance using relevant tools. Key Qualifications: Bachelor's degree in Computer Science, Engineering, or a related technical field. 7-8 years of experience in project management, with a focus on managing multiple projects in parallel. Experience working on startup products in B2B, B2C, or SaaS domains. At least 3 years of technical program management experience, with a track record of managing projects across cross-functional teams. Strong experience with Agile Scrum methodology and facilitating its adoption across teams. Excellent communication skills, with the ability to manage stakeholder expectations and lead cross-functional teams. Certified Scrum Master or Agile certification is a plus. What You'll Gain: A dynamic work environment that fosters continuous learning and growth. Opportunities to work with industry leaders and cutting-edge technologies. Exposure to large-scale, high-impact projects with global clients. Qualification : Bachelor's degree in Computer Science, Engineering, or a related technical field.

Delivery Manager Delivery manager Full-Time Project manager
IS

Qa Manager

Ignatiuz Software

8+ Years | Not Disclosed | Indore, Madhya Pradesh, India | Full-time

Company Overview: Ignatiuz is a leading digital transformation and intelligent workplace consulting company, with offices in the US (PA) and India (Indore). We specialize in accelerating digital performance through innovation and automation. Our team has partnered with numerous Fortune 500 clients, delivering high-quality solutions that drive business success and operational efficiency. Role Overview: We are seeking a skilled and experienced QA Manager to lead and elevate our quality assurance practices. The ideal candidate will have 8+ years of experience in QA, including at least 3+ years in a leadership or managerial role, and a proven track record of implementing industry-standard QA processes. As the QA Manager, you will play a pivotal role in ensuring the consistent delivery of high-quality solutions across projects and contribute to the overall success of our clients. Key Responsibilities: Process Development: Define and implement best-in-class QA processes and practices to ensure the delivery of high-quality products. Continuously refine processes to meet evolving project needs and industry standards. Strategy Development: Create and execute a comprehensive QA strategy that aligns with organizational goals, project objectives, and client expectations. Ensure the strategy is scalable and adaptable. Team Leadership & Mentorship: Lead and mentor a dynamic QA team, fostering a collaborative environment and promoting a culture of quality, ownership, and continuous improvement. Provide guidance and support for team members' career development. Talent Management: Recruit, train, and retain top QA professionals to build and maintain a high-performing QA team. Provide regular feedback and professional development opportunities. Compliance & Audits: Ensure that all QA activities adhere to industry standards and internal policies. Lead audits and ensure compliance with regulatory requirements. Stakeholder Collaboration: Collaborate closely with project managers, developers, and clients to understand project goals, manage expectations, and align quality objectives with project timelines. Metrics & Reporting: Define, track, and report on key quality metrics (e.g., defect rates, test coverage, etc.) to measure success and identify areas for improvement. Use insights from metrics to drive process enhancements and improve overall team performance. Requirements: Experience: 8+ years in Quality Assurance with at least 3 years in a managerial or leadership capacity. Process Expertise: Proven experience in setting up and managing QA processes that ensure consistent, high-quality deliverables. Leadership Skills: Strong decision-making ability with a collaborative mindset. Able to lead and motivate cross-functional teams effectively. Communication Skills: Excellent verbal and written communication skills with experience in managing stakeholder relationships and delivering clear, concise reports. Problem-Solving: Analytical mindset with a focus on identifying issues, driving solutions, and fostering a culture of continuous improvement. Industry Knowledge: Familiarity with industry standards and best practices in QA. Experience in implementing compliance and audit processes is a plus. Work with a talented team that collaborates on high-impact digital transformation projects. Lead innovative initiatives that drive automation and innovation for clients. Contribute to the growth of a global consulting firm with a focus on quality, reliability, and customer success.

Qa Manager QA manager Manager qa Full-Time
WL

Administrator (contract)

Wipro Limited

Fresher | Not Disclosed | Indore, Madhya Pradesh, India | Full-time

Role Purpose: The purpose of this role is to ensure client satisfaction by resolving, maintaining, and managing the client s software, hardware, and network systems based on service requests raised by end-users, as per the defined SLAs. Key Responsibilities: 1. Ticket Management: Ensure timely response to all client end-user raised tickets. Solution service requests while maintaining high-quality standards. Track and resolve all tickets (via dial home, email, chat, IMS) in line with resolution timeframes. 2. Client Infrastructure Management: Act as the custodian of the client s network, server, system, storage, platform, infrastructure, and other equipment. Ensure proper functioning and upkeep of all client systems. Conduct root cause analysis of raised tickets and implement action plans for problem resolution. 3. Timely Issue Resolution: Provide immediate resolution for high-priority tickets. Install and configure software/hardware requirements as per service requests. Ensure 100% adherence to timeliness as per each issue's priority to avoid escalations. 4. Application/User Access Management: Provide application/user access as per client requirements to ensure timely resolution. Track tickets from acceptance to resolution stage, ensuring adherence to resolution timeframes. 5. Data Backup and Log Management: Maintain timely backups of critical data/logs and management resources to ensure solutions are of acceptable quality and client satisfaction. 6. Collaboration and Coordination: Coordinate with the on-site team for resolving complex issues. Review logs gathered by Chat Bots and ensure all service requests are resolved promptly. Stakeholder Interaction: Internal Stakeholders: Project Manager: For governance and client relationship management. On-site Project Team: To resolve complex issues at the site. Lead/Sr. Administrator: To guide administrators with complex problems. External Stakeholders: Client: Resolving tickets, queries, and servicing them. Competencies: Functional Competencies/Skills Process Excellence: Ability to follow standards and norms to deliver consistent results, manage risks, and provide control and risk reduction (Expert level). Systems Thinking: Understanding of interrelated systems to solve complex problems in dynamic environments (Competent level). Technical Knowledge: Proficient knowledge of various devices and networks that require administration and servicing (Expert level). Behavioral Competencies: Problem Solving: Ability to find solutions to complex issues and challenges. Execution Excellence: Ability to meet and exceed execution standards consistently. Passion for Results: Strong drive and commitment to achieving goals and client satisfaction. Collaborative Working: Ability to work well in a team environment to resolve challenges and achieve objectives. Performance Metrics: 100% Adherence to SLA/Timelines: Ensuring that all tasks are completed within the specified timeframes to avoid delays and ensure client satisfaction. Zero Customer Escalation: Maintaining a high level of service to prevent any issues from escalating. Client Appreciation: Receiving positive feedback, such as client appreciation emails, indicating high client satisfaction.

Administrator Full-Time Administrator (Contract) Administrative Support Contract Management
IV

Civil Engineer

Ivrcl

2-10 Years | Not Disclosed | Indore, Madhya Pradesh, India | Full-time

Civil Engineer Location: Indore Qualification: DCE / B.E. (Civil) Experience: 2 to 10 years Job Description We are looking for a skilled Civil Engineer with experience in the execution of projects related to National Highways and Bridges. The ideal candidate will be involved in overseeing construction activities, ensuring quality, and maintaining project timelines. Key Responsibilities Supervise and manage the execution of highway and bridge construction projects. Coordinate with contractors, subcontractors, and site teams to ensure adherence to project plans and specifications. Monitor project progress and ensure compliance with safety and quality standards. Resolve on-site technical issues and liaise with stakeholders for smooth project delivery. Maintain daily site reports and documentation related to project execution. Required Skills & Experience Diploma or Bachelor s degree in Civil Engineering (DCE / B.E.). 2 to 10 years of experience in construction execution for national highways and bridges. Strong understanding of construction processes, materials, and quality control. Good communication and team coordination skills. Ability to work effectively on-site and manage multiple tasks. Qualification : Diploma or Bachelors degree in Civil Engineering (DCE / B.E.)

Civil Engineer Civil Engineer Engineer Civil Full-Time
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Senior Web Ui/ux Designer

Dollop Infotech Pvt Ltd.

3-6 Years | Not Disclosed | Indore, Madhya Pradesh, India | Full-time

Senior Web UI/UX Designer Experience Required: 3-6 years of experience in Web UI/UX Design Technical Skills: Design and develop web pages, graphics, multimedia, and GUIs. Manage and update website contents effectively. Upload the site onto a server and register it with different search engines. Collaborate with writers and technical teams for effective project execution. Integrate UI/UX best practices in all design processes to ensure an excellent user experience. Job Responsibilities: Design and develop web pages, graphics, multimedia, and GUIs to meet project requirements. Manage and update website contents to ensure up-to-date and high-quality information. Upload and maintain the website on a server, ensuring it is properly registered with different search engines for better visibility. Collaborate with writers and technical teams to ensure smooth workflow and successful project delivery. Integrate UI/UX best practices to create seamless and engaging user experiences on all platforms. Desired Candidate Profile: Experience in designing and developing web pages, graphics, multimedia, and GUIs. Ability to manage and update website contents regularly for accuracy and relevance. Experience with uploading websites to servers and ensuring proper registration with search engines. Excellent collaboration skills with writers and technical teams to meet project goals. Proficient in integrating UI/UX best practices to improve user engagement and usability. Join our team and help create visually compelling and user-friendly digital experiences!

Senior Web Ui Web Ui Ux
GI

Magento (adobe Commerce) Developer

Growisto Inc. & Zip Infosolutions Pvt Ltd.

3+ Years | Not Disclosed | Indore, Madhya Pradesh, India | Full-time

Job Description Technical Expertise Hands-on working with complicated customization of the latest versions of Adobe Commerce (Magento) Regular review of codes before it goes for UAT and optimize the system for speed and scalability Identify the production and automation opportunities as per the internal team requirement Stay up to date with the latest Adobe Commerce (Magento) technology Project Delivery Understand the business requirements of clients to design & deliver the best possible solutions to the client Working hands-on on the projects to ensure timely and quality delivery of the projects Guide and train the team to help them execute their projects Identify and implement the process improvements related to effective coding practices Responsible for the flawless delivery of each and every project Team Building & Management Build a high performing team with right technical talent and outstanding project execution skills Get involved in team building by actively participating in hiring, training and people management of team members Requirements Requirement: Min 3.5+ years of experience in Adobe Commerce (Formerly Magento) Experience in developing/editing third-party extensions Extensive experience with PHP and MySQL Experience with JavaScript frameworks such as jQuery Must handle multiple projects simultaneously Developer with strong PHP, Zend, and object-oriented programming experience Good experience of Magento core development (PHP) and Module development which involves database-level operations (Creating new tables in the database and developing Models) Website Development project including both back-end customizing API, plugins, and modules

Magento Adobe Adobe commerce Developer Magento Developer
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Senior Manager QA

Serosoft Solutions

15+ Years | Not Disclosed | Indore, Madhya Pradesh, India | Full-time

Position: Senior Manager QA Job Category: Technical Department: QA Location: Indore, Madhya Pradesh Experience: 15+ years Employment Type: Full-Time, Permanent About the Role: Serosoft, India s leading Educational ERP Software company, a Deloitte Fast 50 and ET Growth Champion, is hiring a Senior Manager QA to ensure our software and systems meet the highest standards of quality and reliability. The role focuses on delivering top-notch software products aligned with customer expectations, regulatory standards, and business objectives. Key Responsibilities: Prepare a strategy for quality product delivery. Strategize, plan, design, prepare, review, execute, monitor, and control Functional Test (positive and negative), Database Test, Regression Test, Smoke Test, Sanity Test, Performance Test (Load and Stress), UI Responsive test. Strategize, plan, design, write scripts, execute, monitor, and control automation of regression and performance tests. Plan, execute, monitor, and control defects/bugs management reporting and driving closure. Validate and reproduce production support bugs/incidents. Conduct Incident Trend Analysis, perform RCA, figure out the scope of improvements, decide actionable items, and drive implementation and closure of actionable items. Education & Experience: BE/BTech, ME/MTech (Computer Science), or MCA preferred. 15+ years in software testing (manual & automation) with 5+ years in managing testing projects. Prior experience as QA Manager or Test Architect. Expertise in SDLC, STLC, Agile processes, and performance testing. Proficient in test planning, execution, and various testing types (functional, regression, security, performance, etc.) Skilled in automation and incident trend analysis (RCA). Experience leading teams of 20+ members. Skills & Competencies: Expertise in Data-driven and Keyword-driven Testing Frameworks. Proficient in cross-browser and parallel testing with Selenium WebDriver, Cucumber, Selenium Grid, and similar tools. Strong multitasking abilities and adherence to strict deadlines. Knowledge of Mobility Testing, BDD frameworks, and CI/CD pipelines (preferred). Tools: Selenium, AutoIT, UFT, LoadRunner, JMeter, JIRA, MS Office, Git. Languages: Core Java. Technologies: HTML, XML, VB Script. Databases: MS Access, SQL Server, Oracle, MySQL, MongoDB. Operating Systems: Windows, Ubuntu, Mac OS. Learning & Growth: We support your professional development at every step. Cutting-Edge Technologies: Engage in pioneering and innovative projects. Global Opportunities: Expand your horizons & work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations and team activities. Best of Breed Compensation: Competitive pay that rewards your skills & contributions. 5 Days a Week: Embrace a healthy work-life balance. Group Health Insurance: Your health and well-being are our priority. Open Door Policy: Your ideas and feedback are always welcomed. Beautiful Office in Indore: Work in India s cleanest city, right in the heart of it! If you're a seasoned QA professional with extensive experience in leading quality assurance initiatives, we invite you to apply and be part of our dynamic team! Qualification : BE/BTech, ME/MTech (Computer Science), or MCA preferred.

Senior Manager Senior manager Qa Senior qa
SS

Java Technical Lead

Serosoft Solutions

8+ Years | Not Disclosed | Indore, Madhya Pradesh, India | Full-time

Position: Java Technical Lead Job Category: Technical Department: Engineering Location: Indore, Madhya Pradesh Experience: 8+ years Employment Type: Full-Time, Permanent About the Role: We are seeking a highly skilled and experienced Java Technical Lead to join our team and drive the design, development, and delivery of robust, scalable, and high-quality Java-based applications. The ideal candidate will combine technical expertise with leadership capabilities to mentor team members, oversee project development, and ensure alignment with architectural goals and business requirements. Key Responsibilities: Technical Leadership: Lead the design, development, and deployment of enterprise-level Java applications. Provide technical direction and mentorship to a team of developers. Conduct code reviews to ensure adherence to coding standards and best practices. Solve complex technical challenges and provide innovative solutions. Software Architecture & Design: Define application architecture and ensure scalability, maintainability, and performance. Collaborate with architects to design microservices or monolithic architectures as per project requirements. Apply design patterns, object-oriented principles, and industry best practices in solution design. Project Management: Work closely with product managers, stakeholders, and cross-functional teams to gather requirements and deliver projects on time. Manage task allocation, progress tracking, and risk mitigation using Agile methodologies. Ensure project deliverables meet quality standards and business goals. Development & Integration: Hands-on coding for critical modules and problem-solving. Develop RESTful APIs, integrate third-party services, and optimize application performance. Work with databases (MySQL or NoSQL) and ORM frameworks like Hibernate. DevOps & Deployment: Implement CI/CD pipelines for automated builds and deployments. Ensure applications meet security standards and compliance. Continuous Improvement: Evaluate and recommend tools, frameworks, and technologies to improve development processes. Foster a culture of continuous learning, collaboration, and innovation within the team. Education & Experience: A Bachelor s or Master s degree in Computer Science, Engineering, or a related field is required, and certifications in Java (e.g., Oracle Certified Professional) or cloud technologies (e.g., AWS, Azure) will be an added advantage. Candidates should have a minimum of 8 years of experience in Java Development, with proven expertise in leading development teams and managing projects. Skills: Strong programming skills in Java 8+ are essential, along with proficiency in frameworks like Spring Boot, Hibernate, and JPA. Experience with front-end frameworks such as Angular or ExtJs is highly desirable. The ideal candidate should have experience building and consuming RESTful APIs and microservices, as well as working with relational databases like MySQL and familiarity with NoSQL databases such as MongoDB or Redis. A strong understanding of software design principles, including SOLID and DRY, is required, and experience with cloud platforms like AWS or Azure would be beneficial. Proficiency with tools like Git/Bitbucket, Maven, Jenkins, and containerization technologies such as Docker and Kubernetes is critical. Excellent problem-solving, communication, and leadership skills are essential, with the ability to manage tasks effectively using Agile methodologies. Experience with large-scale systems, especially ERP or enterprise applications, will be a plus. Learning & Growth: We support your professional development at every step. Cutting-Edge Technologies: Engage in pioneering and innovative projects. Global Opportunities: Expand your horizons & work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations and team activities. Best of Breed Compensation: Competitive pay that rewards your skills & contributions. 5 Days a Week: Embrace a healthy work-life balance. Group Health Insurance: Your health and well-being are our priority. Open Door Policy: Your ideas and feedback are always welcomed. Beautiful Office in Indore: Work in India s cleanest city, right in the heart of it! If you are an experienced Java Technical Lead with a passion for driving development, fostering team collaboration, and working on innovative projects, we encourage you to apply and join our talented team at Serosoft! Qualification : A Bachelors or Masters degree in Computer Science, Engineering, or a related field is required, and certifications in Java (e.g., Oracle Certified Professional) or cloud technologies (e.g., AWS, Azure) will be an added advantage.

Java Technical Lead Java lead Lead java
SY

Associate/director Engineering

Systango

10+ Years | Not Disclosed | Indore, Madhya Pradesh, India | Full-time

Job Summary: We are looking for a highly skilled Director of Engineering to lead our engineering teams and shape the technical strategy at Systango. As a key leader in the organization, you will be responsible for overseeing engineering efforts, guiding technical direction, and ensuring the successful delivery of scalable and high-quality software solutions. This role requires significant leadership experience in engineering, expertise in solutioning, and a passion for client engagement. You will work cross-functionally with product management, front-end development, DevOps, and sales teams to deliver on our technical vision and drive company growth. Key Responsibilities: Leadership and Team Management: Lead and Manage Engineering Teams: Oversee, mentor, and guide a large engineering team, ensuring the necessary resources, support, and professional development for team success. Recruitment and Talent Development: Attract, hire, and retain top-tier engineering talent while fostering a culture of continuous learning and growth. Performance Management: Set clear performance goals, conduct performance reviews, and provide regular feedback to drive individual and team success. Cross-functional Collaboration: Collaborate with other engineering leaders, product managers, and stakeholders to align technical initiatives with business goals. Technical Strategy and Execution: Technical Leadership: Define and drive the company s technical vision, ensuring software solutions are scalable, reliable, and high-performing. Architecture Oversight: Provide guidance on software architecture, ensuring the adoption of best practices and industry standards in system design and implementation. Code Quality and Best Practices: Establish and enforce coding standards and best practices across all engineering teams to maintain high-quality outputs. Innovation and R&D: Encourage innovation and research into emerging technologies and methodologies to enhance Systango s capabilities. Project Management and Delivery: Project Planning: Work closely with project managers and product owners to define project scope, timelines, and resource allocation. Delivery Excellence: Ensure on-time, high-quality delivery of software solutions, managing risks and resolving any issues during development. Client Engagement and Relationship Management: Engage directly with clients to understand their technical needs, propose solutions, and manage expectations. Operational Excellence: Process Improvement: Identify areas to optimize engineering processes, boost efficiency, and improve development quality. Budget Management: Develop and oversee the engineering budget, ensuring resource allocation aligns with company financial goals and objectives. Required Qualifications: Education: Bachelor s or Master s degree in Computer Science, Engineering, or a related field. Experience: 10+ years of experience in software engineering with a strong focus on backend development. 5+ years in an architecture role, leading large engineering teams in a fast-paced environment. Proven experience in client engagement and solution design. Technical Expertise: Strong proficiency in one or more technologies (e.g., Java, Python, Node.js, ReactJS) and experience with one or more cloud platforms (e.g., AWS, Azure, Google Cloud). Expertise in software architecture, microservices, API design, and database management. Experience with DevOps practices, CI/CD pipelines, and infrastructure as code. Leadership Skills: Proven ability to lead, mentor, and develop engineering teams. Strong decision-making capabilities and the ability to influence technical direction across all levels of the organization. Communication Skills: Exceptional verbal and written communication skills, with the ability to communicate complex technical concepts to non-technical stakeholders. Experience in client-facing roles and delivering technical presentations. Preferred Qualifications: Experience in the IT services industry, working with global clients across multiple sectors. Knowledge of front-end technologies and how they integrate with backend systems. Relevant certifications (e.g., AWS Certified Solutions Architect, PMP) are a plus. Be a part of a growing and innovative company that is shaping the future of digital engineering. Work alongside talented professionals and collaborate with top-tier clients. Opportunity to influence the technical direction of a forward-thinking organization and make a lasting impact. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related field.

Associate Director Associate director Engineering Associate engineering
AI

Customer Support Executive

Aitrillion

Fresher | Not Disclosed | Indore, Madhya Pradesh, India | Full-time

Job Title: Customer Support Executive (L1) SaaS Location: Indore, India (Onsite) Shift Timing: UK/USA Shift | Full-Time About AI Trillion AI Trillion is a leading marketing automation SaaS company transforming the eCommerce landscape. Our innovative platform integrates customer engagement, AI-powered personalization, marketing automation, and data analytics to help online businesses boost customer experiences and drive scalable revenue growth. We re rapidly expanding and looking for motivated individuals to join our journey of innovation and impact. Position Overview We are hiring a Customer Support Executive (L1) to serve as the frontline liaison between AI Trillion and our valued clients. In this critical role, you will provide timely, professional support and guidance to users navigating our SaaS platform. Your focus will be on resolving issues, enhancing customer satisfaction, and contributing to long-term retention. Key Responsibilities Respond promptly and professionally to customer queries via email, chat, and phone. Diagnose technical issues, troubleshoot problems, and provide clear, actionable solutions or workarounds. Assist customers with platform setup, onboarding, and configuration to ensure a smooth user experience. Escalate complex issues to relevant internal teams and track resolution progress. Document customer interactions accurately in the CRM system for future reference. Collaborate with colleagues to share knowledge, improve support processes, and elevate team performance. Proactively educate customers on platform features, updates, and best practices to maximize value. Stay informed on product enhancements and industry trends to provide knowledgeable assistance. Requirements Bachelor s degree in Business Administration, Computer Science, or related field or equivalent experience. Prior experience in customer support or help desk roles, preferably within a SaaS or technology environment. Strong verbal and written communication skills, able to explain technical details clearly to non-technical users. Excellent problem-solving abilities with calmness under pressure. Familiarity with eCommerce platforms and marketing automation is advantageous. Ability to work independently and in a team, adapting to fast-paced workflows. Willingness to work flexible shifts, including weekends and holidays, aligned with UK/USA time zones. Opportunity to work with cutting-edge SaaS technology impacting global eCommerce businesses. Collaborative and growth-oriented workplace culture. Continuous learning and professional development support. Competitive compensation with shift differentials for UK/USA hours. Apply Now If you are passionate about customer service and ready to play a vital role in a fast-growing SaaS company, we want to hear from you! Join AI Trillion and help us deliver exceptional customer experiences worldwide. Qualification : Bachelors degree in Business Administration, Computer Science, or related fieldor equivalent experience.

Customer Support Customer Support Executive Customer executive
PT

Backend-python Developer(sde Ii)

Primathon Technology Ventures

2+ Years | Not Disclosed | Indore, Madhya Pradesh, India | Full-time

Backend Python Developer (SDE II) Indore Location: Indore, India Job Type: Full-Time | On-site Experience Level: Mid-Level (2 5 Years) Industry: Software Development / Aviation Tech Keywords: Python Developer Jobs in Indore, Backend Developer SDE II, REST API Developer, Database Design Python, SFTP Python Developer, Python Backend Jobs India Job Overview We are hiring a Backend Python Developer (SDE II) to join our growing engineering team in Indore. In this role, you will be responsible for developing, maintaining, and optimizing robust backend systems and APIs using Python. The ideal candidate has hands-on experience working with complex backend architectures and integrating third-party services. You will collaborate with frontend developers, DevOps teams, and product managers to build scalable and high-performance systems that power next-gen aviation technologies. Key Responsibilities Write efficient, scalable, and reusable Python code. Develop and maintain RESTful APIs and backend services. Integrate applications with third-party web services, including: Database updates based on business logic File interaction with remote SFTP servers via Python scripts Calling external REST APIs for various use cases Perform unit testing, debugging, and performance tuning. Design, implement, and optimize relational and non-relational databases. Translate product requirements into technical solutions. Collaborate with cross-functional teams to ensure smooth project delivery. Stay updated with the latest technologies and continuously improve skillsets. Required Skills & Qualifications 2 5 years of professional experience in Python backend development. Proficiency in building REST APIs and server-side logic. Experience with database design (SQL and/or NoSQL). Familiarity with SFTP integration, file handling, and external API consumption. Strong debugging, testing, and troubleshooting skills. Ability to write clean, modular, and well-documented code. Good understanding of software architecture, backend frameworks, and best practices. Excellent communication and collaboration skills. Bachelor s degree in Computer Science, Engineering, or related field. Preferred Qualifications (Nice to Have) Experience with cloud services (AWS, Azure, or GCP) Familiarity with containerization (Docker, Kubernetes) Understanding of CI/CD pipelines and DevOps practices Knowledge of security best practices for backend development Competitive salary and performance-based incentives Access to cutting-edge technologies and tools A real opportunity to shape the future of aviation tech A collaborative and inclusive work culture Continuous learning and career development support Join Us If you are a passionate Python backend developer ready to take ownership of your code and build impactful backend solutions, we would love to hear from you. Apply now to be a part of our tech-driven team in Indore! Qualification : Bachelors degree in Computer Science, Engineering, or related field.

Backend Python Developer Backend Developer Python developer
SS

Software Engineer (java)

Serosoft Solutions Pvt Ltd

3+ Years | Not Disclosed | Indore, Madhya Pradesh, India | Full-time

Software Engineer (JAVA) Job Category: Technical Department: Engineering Job Location: Indore, India Experience Required: 3+ Years About the Role: Serosoft, a leading Educational ERP Software company and a Deloitte Fast 50 & ET Growth Champion, is looking for a Software Engineer (JAVA) to join our dynamic team. The ideal candidate should have 3+ years of experience in Java development and be passionate about designing, developing, and maintaining high-quality applications. You will work collaboratively with cross-functional teams to deliver innovative, scalable solutions that drive business growth. Responsibilities: Design, develop, and maintain robust and scalable software applications using Java technologies. Collaborate with cross-functional teams to gather and analyze requirements and translate them into technical specifications. Write clean, efficient, and maintainable code following coding best practices and standards. Conduct unit testing and debugging of applications to ensure software quality and reliability. Participate in code reviews to provide and receive constructive feedback. Troubleshoot and resolve software defects and issues, ensuring timely resolution. Collaborate with team members to continuously improve software development processes and practices. Contribute to the documentation of software designs, technical specifications, and user guides. Provide technical support and guidance to other team members when required. Education & Experience: Bachelor s degree in Computer Science, Software Engineering, or a related field. Equivalent practical experience will also be considered. Minimum of 3+ years of experience in Java Development. Skills & Competencies: Excellent problem-solving and analytical skills. Solid understanding of object-oriented programming principles and design patterns. Strong proficiency in Java programming language and related frameworks (e.g., Spring, Hibernate, Spring MVC, Spring Boot). Strong knowledge of Rest API, JMS, and related technologies. Experience with web application development using Java-based frameworks (e.g., Spring MVC, Java Servlets, JSP). Proficiency in database concepts and MySQL. Experience with version control systems (e.g., Git) and build tools (e.g., Maven, Gradle). Knowledge of software development methodologies and practices (e.g., Agile, Scrum). Strong communication and collaboration abilities, with the ability to work effectively in a team environment. Knowledge of cloud computing platforms (e.g., AWS, Azure) and related services will be an added advantage. What We Offer: Learning & Growth: We support your professional development at every step. Cutting-Edge Technologies: Engage in pioneering and innovative projects. Global Opportunities: Expand your horizons & work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations and team activities. 5 Days a Week: Embrace a healthy work-life balance. Group Health Insurance: Your health and well-being are our priority. Open-Door Policy: Your ideas and feedback are always welcome. Beautiful Office in Indore: Work in India s cleanest city, right in the heart of it! Join Serosoft today! If you are passionate about Java development and want to be a part of an innovative company that values collaboration and growth, apply now to start your journey with us. Qualification : Bachelors degree in Computer Science, Software Engineering, or a related field. Equivalent practical experience will also be considered.

Software Engineer Software Engineer Engineer software Java
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Senior Software Engineer Java

Serosoft Solutions

5+ Years | Not Disclosed | Indore, Madhya Pradesh, India | Full-time

Position: Software Engineer Job Category: Technical Department: Engineering Job Location: Indore Experience: 5+ years About the Role: India s leading Educational ERP Software company, a Deloitte Fast 50 Company and ET Growth Champion Serosoft is looking for an experienced Software Engineer. The ideal candidate will have 5+ years of relevant experience in Java development and will be responsible for designing, developing, and maintaining high-quality software applications using Java technologies. You will collaborate with cross-functional teams, including product managers, designers, and other software engineers, to deliver innovative and scalable solutions. Key Responsibilities: 5 years of experience in application support (L3-support) of Java/J2EE applications and should have worked in REST API, JMS, etc. 2+ years of team-leading experience in production support of Java/J2EE applications. MUST have a production support attitude and aptitude. MUST have efficient troubleshooting aptitude and experience. MUST have experience working under high-pressure situations to strictly meet SLA. MUST have fixed code in application for resolving support tickets. Writing the code by strictly following the Coding Standards. Troubleshooting and resolving production support tickets and meeting SLA strictly. Must have worked on projects/products with Spring and Hibernate framework. Strong design, object-oriented, and core Java skills. Troubleshoot and resolve software defects and issues, ensuring timely resolution. Collaborate with team members to continuously improve software development processes and practices. Contribute to the documentation of software designs, technical specifications, and user guides. Provide technical support and guidance to other team members when required. Education & Experience: Bachelor s degree in Computer Science, Software Engineering, or a related field. Equivalent practical experience will also be considered. Minimum of 5 years of experience in Java Development. Skills: Solid understanding of object-oriented programming principles and design patterns. Strong proficiency in Java programming language and related frameworks (e.g., Spring, Hibernate, Spring MVC, Spring Boot). Strong knowledge of Rest API, JMS, etc. Experience with web application development using Java-based frameworks (e.g., Spring MVC, Java Servlets, JSP). Proficiency in database concepts and MySQL. Experience with version control systems (e.g., Git) and build tools (e.g., Maven, Gradle). Knowledge of software development methodologies and practices (e.g., Agile, Scrum). Strong communication and collaboration abilities, with the ability to work effectively in a team environment. Knowledge of cloud computing platforms (e.g., AWS, Azure) and related services will be an added advantage. What We Offer: Learning & Growth: We support your professional development at every step. Cutting-Edge Technologies: Engage in pioneering and innovative projects. Global Opportunities: Expand your horizons & work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations and team activities. Best of Breed Compensation: Competitive pay that rewards your skills & contributions. 5 Days a Week: Embrace a healthy work-life balance. Group Health Insurance: Your health and well-being are our priority. Open Door Policy: Your ideas and feedback are always welcomed. Beautiful Office in Indore: Work in India s cleanest city, right in the heart of it!

Senior Software Senior software Engineer Senior engineer
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Web Developer

Serosoft Solutions

2+ Years | Not Disclosed | Indore, Madhya Pradesh, India | Full-time

Position: Web Developer Job Category: Technical Department: Engineering Location: Indore, Madhya Pradesh Experience: Minimum 2 years of relevant experience Employment Type: Full-Time, Permanent About the Role: We are seeking a talented and motivated Web Developer to join our team. You will be responsible for building, maintaining, and optimizing robust web solutions that align with business goals. Your work will directly impact the user experience, system performance, and overall success of our web applications. Key Responsibilities: Develop and enhance websites and web applications using WordPress, PHP, and MySQL. Design and implement seamless integrations through REST APIs. Build interactive and responsive front-end features using Angular. Configure and manage payment gateways to ensure secure and reliable transactions. Optimize applications for performance, usability, and scalability. Write clean, efficient, and well-documented code following best practices. Collaborate with UI/UX designers to implement visually appealing and user-friendly interfaces. Conduct thorough testing to identify and resolve bugs and compatibility issues across browsers and devices. Ensure web applications meet security and data protection standards. Stay current with emerging web technologies, frameworks, and development trends. Provide technical support and troubleshoot issues post-deployment. Work closely with cross-functional teams, including designers, product managers, and backend developers, to ensure seamless project delivery. Education & Experience: Minimum of 2 years of relevant experience in web development. Bachelor s degree in Computer Science, Information Technology, or a related field. Relevant certifications in WordPress, PHP, Angular, or Web Development are a plus. Skills & Competencies: Strong problem-solving abilities and attention to detail. Experienced in responsive design and writing clean, efficient code. Excellent communication and collaboration skills, with the ability to work effectively in a fast-paced team environment. Personal Attributes: Results-driven, self-motivated, and proactive. Strong leadership with a focus on team collaboration and customer satisfaction. Excellent problem-solving skills, with the ability to think critically and make data-driven decisions. Adaptable and resilient in a fast-paced, evolving global market environment. Strong interpersonal and communication skills, capable of building lasting relationships with international clients and stakeholders. Learning & Growth: We support your professional development at every step. Cutting-Edge Technologies: Engage in pioneering and innovative projects. Global Opportunities: Expand your horizons & work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations and team activities. Best of Breed Compensation: Competitive pay that rewards your skills & contributions. 5 Days a Week: Embrace a healthy work-life balance. Group Health Insurance: Your health and well-being are our priority. Open Door Policy: Your ideas and feedback are always welcomed. Beautiful Office in Indore: Work in India s cleanest city, right in the heart of it! If you are passionate about web development and looking for an exciting opportunity, apply now and be part of our dynamic team! Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

Web Developer Web Developer Full-Time Web development
IS

Associate - Ui/ux Designer

Ignatiuz Software

2-6 Years | Not Disclosed | Indore, Madhya Pradesh, India | Full-time

Position: UI/UX Designer Company Overview: Ignatiuz is a leading digital transformation and intelligent workplace consulting company, with offices in the US (PA) and India (Indore). We focus on accelerating digital performance through innovation and automation, partnering with Fortune 500 clients to deliver high-quality, reliable solutions that drive business success. Role Overview: We are seeking a talented UI/UX Designer to join our team. This role offers an exciting opportunity to contribute to digital transformation projects by designing intuitive and visually appealing user interfaces that are backed by solid user research. As a UI/UX Designer, you will be integral in creating seamless user experiences across platforms, ensuring designs are both functional and aesthetically aligned with client needs. Key Responsibilities: User Research & Insights: Conduct user research, client interviews, and surveys to understand client needs and behaviors, following the design thinking approach to gain deep insights. UI Design: Design visually appealing and consistent user interfaces that are research-driven and aligned with brand guidelines. Ensure interfaces are user-friendly and functional across devices and screen sizes. Graphic Asset Creation: Develop high-quality logos, icons, buttons, images, and graphical assets to enhance the overall UI. Responsive Design: Apply responsive design principles to ensure a seamless experience across different devices and screen sizes. Collaboration: Work closely with cross-functional teams including developers, product managers, and stakeholders to translate design concepts into functional products. User Advocacy: Champion user-centered design principles and ensure that design decisions align with user needs and behaviors. Iterative Design Process: Embrace an iterative design approach, refining and improving designs based on user feedback, usability testing, and project requirements. Prototyping & Personas: Create personas, user journeys, and prototypes to showcase design concepts and demonstrate how the final product will look and function. Requirements: Proficiency in Design Tools: Expertise in design tools such as Figma, Adobe XD, Adobe Creative Suite (Photoshop, Illustrator), or other UI/UX design software. Design Skills: Ability to create visually appealing and user-friendly interfaces. Web Technologies: Basic knowledge of HTML, CSS, JavaScript, and WordPress. Responsive Design: Strong understanding of responsive design principles and mobile-first approaches. Communication: Excellent communication skills for effectively collaborating with cross-functional teams and presenting design decisions to team members and clients. Portfolio: A well-curated portfolio that demonstrates a range of UI/UX design skills and successful projects. User-Centered Design: Strong understanding of user-centered design principles and usability best practices. Development Familiarity: Experience with responsive design and familiarity with web and mobile development technologies. Accessibility: Knowledge of accessibility standards and guidelines is a plus. Location: This position is available at our Indore and Hyderabad offices.

Associate Ui Ux Ui ux Ux ui
IV

Engineer Planning

Ivrcl

5-10 Years | Not Disclosed | Indore, Madhya Pradesh, India | Full-time

Engineer Planning Location: Indore Qualification: DCE / B.E. (Civil) Experience: 5 to 10 years Job Description We are seeking an experienced Planning Engineer with strong expertise in Planning, Quantity Surveying (QS), and Billing specifically for highway projects. The ideal candidate should possess hands-on experience in project scheduling tools such as MS Project and Primavera. Key Responsibilities Develop, monitor, and update project plans and schedules for highway construction projects. Prepare and review quantity surveys and billing documentation. Coordinate with project teams to ensure accurate progress tracking and timely reporting. Analyze project timelines, identify potential delays, and suggest corrective actions. Maintain detailed documentation of project status and variations for client submissions. Required Skills & Experience Diploma or Bachelor s degree in Civil Engineering (DCE / B.E.). 5 to 10 years of relevant experience in planning, QS, and billing on highway projects. Proficiency in MS Project and Primavera P6 for scheduling and resource management. Strong analytical and organizational skills. Excellent communication and coordination abilities. Qualification : Diploma or Bachelors degree in Civil Engineering (DCE / B.E.)

Engineer Planning Engineer planning Planning engineer Full-Time
AI

Customer Success Manager (saas)

Aitrillion

2+ Years | Not Disclosed | Indore, Madhya Pradesh, India | Full-time

Job Title: Customer Success Manager (SaaS) Location: Indore, India (Work from Office) Shift Timing: UK/USA Shift | Full-Time | B2B SaaS About AI Trillion AI Trillion is a leading SaaS-based marketing automation platform helping eCommerce businesses accelerate growth through AI-driven personalization, customer engagement, email automation, and advanced analytics. Our all-in-one solution empowers online retailers worldwide to build meaningful relationships and scale efficiently. As we expand globally, we re looking for customer-centric professionals to help shape the future of digital commerce. Role Overview We re hiring a Customer Success Manager (CSM) to join our dynamic team in Indore. This role is key to delivering an exceptional customer experience across our SaaS product ecosystem. You ll manage end-to-end client relationships from onboarding and training to retention and renewals primarily supporting clients in UK and US markets. Key Responsibilities Customer Onboarding & Implementation Lead new clients through seamless onboarding, ensuring optimal platform configuration based on business objectives. Collaborate across teams to align on implementation goals and ensure a smooth handover from sales to support. Product Adoption & Engagement Drive feature adoption through training sessions, product walkthroughs, and personalized client strategies. Help clients realize value quickly by demonstrating clear ROI and success benchmarks. Relationship & Account Management Serve as the primary point of contact for assigned accounts, building trust and long-term relationships. Deliver proactive support, issue resolution, and regular check-ins to maintain client satisfaction. Customer Health Monitoring Track engagement metrics and customer behavior to assess health scores. Create re-engagement strategies for at-risk customers to reduce churn. Feedback & Advocacy Gather insights to support product development and enhancements. Identify potential case studies and referenceable clients for testimonials and reviews. Retention, Renewals & Growth Collaborate with sales and marketing on renewals, upsells, and cross-sell strategies. Support initiatives to increase Customer Lifetime Value (CLTV) and Net Revenue Retention (NRR). Required Qualifications Bachelor s degree in Business, Marketing, Communications, or a related field. Minimum 2 years experience in Customer Success, Account Management, or Customer Support in a SaaS or B2B tech environment. Excellent communication, problem-solving, and relationship-building skills. Ability to understand and explain technical products in simple, value-focused terms. Proficiency with tools like Zendesk, HubSpot, Intercom, Gainsight, or similar. Comfortable working UK/US time zones from our Indore office. Competitive salary + performance-based incentives. High-growth career path in a global SaaS organization. Exposure to international clients and enterprise accounts. Collaborative team culture with a focus on innovation and learning. Ongoing mentorship, skills training, and knowledge sharing. Join Our Customer Success Team If you re passionate about building meaningful relationships, driving customer value, and growing within the SaaS industry, this is your chance to make an impact. Apply Now and be part of AI Trillion s mission to transform eCommerce with intelligent automation. Qualification : Bachelors degree in Business, Marketing, Communications, or a related field.

Customer Customer Success Manager Customer manager Success manager

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