Deployment Planning Jobs in Hyderabad

Angular & C# Developer Role Overview: We are seeking a talented and motivated Angular & C# Developer to join our innovative development team. The ideal candidate will have strong experience with HTML, JavaScript, Angular 15+, TypeScript, AngularJS, and C#. As part of our team, you will contribute to developing and maintaining high-quality web applications, ensuring an exceptional user experience, and collaborating closely with backend developers and designers. Key Responsibilities: Frontend Development (Angular): Design and build responsive, dynamic user interfaces using Angular, following best practices for usability and performance. Develop reusable, maintainable components to streamline application development. Implement two-way data binding, reactive forms, and leverage Angular directives for managing dynamic content. Optimize performance with techniques like lazy loading, change detection strategies, and asset minification. Write unit tests for Angular components using testing frameworks such as Jasmine and Karma. Backend Development (C#/.NET): Build RESTful APIs or gRPC services using ASP.NET Core or the .NET Framework for seamless communication between front-end and back-end. Implement CRUD operations with databases (e.g., SQL Server, CosmosDB) using Entity Framework for efficient data handling. Write clean, scalable, and maintainable business logic that supports application functionality. Integrate security features like JWT-based authentication, OAuth, and role-based access control. Work with real-time communication protocols (e.g., WebSocket, SignalR) to provide live updates between the server and the front-end. Leverage cloud platforms (e.g., Azure) and services (e.g., Azure Blob Storage, Azure Functions) to enhance scalability. Implement error handling and integrate logging tools for application monitoring and troubleshooting. Full-Stack Integration: Ensure smooth integration between the Angular front-end and backend APIs using HTTP requests and SignalR. Collaborate with team members using Git for version control and best practices in branching strategies. Set up and manage CI/CD pipelines using tools like Azure DevOps or GitHub Actions to automate builds, testing, and deployment. Collaboration and Agile Development: Participate actively in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives. Collaborate with cross-functional teams to ensure UI/UX and business requirements are met. Conduct peer code reviews and mentor junior developers to maintain high-quality code standards. Skills & Qualifications: Education: Bachelor s Degree in Computer Science, Engineering, or related field (or equivalent experience). Angular: Extensive experience with Angular framework (15+), TypeScript, and front-end best practices. C#/.NET: Expertise in C#, .NET Core/Framework, and Entity Framework. Web Development: Proficiency in HTML5, CSS3, JavaScript, and building RESTful APIs. Database Management: Strong knowledge of SQL Server, CosmosDB, or other relational/non-relational databases. Cloud Development: Familiarity with Azure Cloud and associated services is a plus. Version Control & CI/CD: Experience with Git, Azure DevOps, or GitHub Actions for version control and automation. Additional Information: Role: Full Stack Developer Department: Engineering - Software & QA Industry: IT Services Employment Type: Full-time, Permanent Role Category: Software Development Qualification : Bachelors Degree in Computer Science, Engineering, or related field (or equivalent experience).

Position: Technical Consultant Location: Hyderabad, India Employment Type: Full-Time, Salaried Compensation: Base Salary, Bonus, Benefits About Innovapptive: Innovapptive is revolutionizing industrial operations by uniting front-line workers, back-office teams, and assets on a patented, Code-Free connected worker platform integrated with SAP and IBM Maximo. Our mobile-first SaaS solutions digitize and automate traditionally paper-based maintenance, operations, and supply chain processes for some of the world s largest brands like Shell, UNICEF, and Reckitt Benckiser. Backed by Tiger Global Management and Vista Equity Partners, we re on a mission to empower 350 million industrial workers globally by improving productivity, safety, and operational excellence. Role Overview: We are seeking a Technical Consultant to collaborate closely with customers, product managers, and professional services teams. You will define integration architectures, guide SaaS adoption, and lead the design and implementation of scalable cloud and middleware solutions aligned with customer IT strategies. This role blends architecture, hands-on implementation, and cross-functional collaboration to deliver innovative industrial SaaS integrations. Key Responsibilities: Cloud Architecture & Solution Advisory Engage with customer architects/SMEs to design secure, scalable cloud deployments (AWS mandatory; Azure/GCP optional) Recommend best practices for SaaS adoption, API strategy, middleware, and cloud security Define and enforce architectural standards and governance Integration Solutioning Analyze ERP/CRM systems (SAP PM/MM, Maximo, Salesforce, Oracle) and design middleware integrations (CPI, BTP, MuleSoft, PI/PO, Dell Boomi) Lead integration planning and mapping workshops with clients ETL & Data Flow Enablement Architect ETL pipelines and data transformation rules ensuring clean, secure data flows Implement reliable data ingestion via APIs, OData, REST, SOAP, and event-driven methods Security, IAM & Compliance Implement best practices for data security including OAuth 2.0, OpenID, TLS/SSL, encryption (AES, RSA) Support identity federation (SSO, MFA, Azure AD, Okta) Ensure compliance with GDPR, CCPA, and other data privacy regulations Monitor security logs and support incident response Deployment & Customer Support Support solution deployment and post-go-live activities ensuring stability and performance Guide clients through testing, rollout, and knowledge transfer Collaboration & Enablement Serve as liaison between customers, product engineering, and delivery teams Provide enablement and training for client IT teams What You Bring: Bachelor s degree in Computer Science, IT, or related field 5-8 years experience in Enterprise SaaS Integration and Cloud Architecture Experience integrating SaaS with ERP/CRM systems (SAP PM/MM, Maximo, Oracle, Salesforce) Expertise in REST/OData/SOAP web services, middleware (CPI/BTP/MuleSoft/ESB), and scripting Hands-on experience with AWS (mandatory), Azure or GCP Strong knowledge of networking/security protocols (HTTPS, IPsec, TLS), IAM (SSO, MFA), API management Familiarity with integration/security tools (Postman, Swagger, Wireshark, Fiddler) Knowledge of encryption, data privacy laws, and secure API endpoint management Bonus: SAP backend experience, SMP SDK, SAP HANA, TOGAF certification, mobile field ops solutions, Connected Worker tech Startup mindset: adaptable, proactive, results-driven Soft Skills: Strong problem-solving and analytical thinking Excellent communication and client-facing skills Passion for innovation, customer success, and digital transformation Willingness to travel to client sites as needed Work with a highly innovative team and cutting-edge technology Grow your career in a fast-paced, entrepreneurial environment Collaborate with global brands on impactful projects Competitive salary and comprehensive benefits including medical insurance for family, paid parental leave, and generous PTO Continuous learning and development opportunities Inclusive and diverse workplace culture Innovapptive does not accept unsolicited resumes from recruitment firms. Innovapptive is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to protected characteristics under applicable laws. Qualification : Bachelors degree in Computer Science, IT, or related field.

Job Title: Senior Python Developer Location: Hyderabad (Onsite) Experience: 5+ Years Job Type: Full-Time Openings: 2 Category: IT Job Summary We are seeking an experienced Senior Python Developer with deep technical expertise in designing scalable, secure, and high-performance backend systems particularly within the travel and tourism industry. The ideal candidate will be proficient in Python frameworks (Django, Flask, FastAPI), capable of handling complex third-party API integrations, and demonstrate leadership in ensuring robust, compliant, and efficient backend infrastructure. Roles & Responsibilities Core Development Architect, build, and maintain scalable applications using Python and frameworks such as Django, Flask, and FastAPI. Integrate and optimize third-party travel APIs (e.g., GDS, CRS, OTA, airline APIs) for real-time booking, availability, and pricing data. Develop RESTful APIs, GraphQL, and asynchronous services for seamless frontend-backend communication. Data & Architecture Design and manage high-throughput data pipelines and ETL processes for structured and unstructured data. Work with SQL/NoSQL databases like PostgreSQL and MongoDB, and streaming tools like Apache Kafka or Apache Spark. Build modular microservices to enable independent scaling and deployment. Performance, Security & Compliance Optimize for performance, scalability, and reliability with efficient load balancing and low-latency design. Implement secure coding practices, ensure data encryption, and maintain compliance with PCI DSS, GDPR, and other relevant standards. DevOps & Automation Set up and maintain CI/CD pipelines (Jenkins, GitLab CI), automate testing and deployment. Leverage Docker and Kubernetes for containerization and orchestration. Use monitoring tools to ensure system health and proactive issue resolution. Collaboration Work closely with frontend teams, designers, and stakeholders to align backend systems with business requirements. Participate in code reviews, documentation, sprint planning, and continuous improvement. Required Qualifications Bachelor s or Master s degree in Computer Science, Engineering, or related field. Minimum 5 years of experience in backend development with at least 3 years in Django, Flask, or FastAPI. Hands-on experience in RESTful API, GraphQL, and asynchronous programming. Deep knowledge of PostgreSQL, MongoDB, and streaming/big data tools like Kafka, Spark. Experience in cloud platforms (AWS, Azure, GCP). Experience with Docker, Kubernetes, and CI/CD tools. Familiarity with testing frameworks such as PyTest, Selenium, and SonarQube. Travel domain knowledge experience integrating GDS/CRS, booking systems, and payment gateways. Key Competencies Strong problem-solving and analytical thinking. Ability to work in a fast-paced, high-pressure environment. Excellent communication and collaboration skills. Self-motivated with a proactive attitude and leadership qualities.

Job Opening: Solutions Architect Location: Hyderabad | Full-Time About Kore.ai Kore.ai is a pioneering force in enterprise AI transformation, empowering organizations through our comprehensive agentic AI platform. With innovative offerings across "AI for Service," "AI for Work," and "AI for Process," we enable over 400+ Global 2000 companies to fundamentally reimagine their operations, customer experiences, and employee productivity. Our end-to-end platform enables enterprises to build, deploy, manage, monitor, and continuously improve agentic applications at scale. We've automated over 1 billion interactions every year with voice and digital AI in customer service, and transformed employee experiences for tens of thousands of employees through productivity and AI-driven workflow automation. Recognized as a leader by Gartner, Forrester, IDC, ISG, and Everest, Kore.ai has secured Series D funding of $150M, including strategic investment from NVIDIA to drive Enterprise AI innovation. Founded in 2014 and headquartered in Florida, we maintain a global presence with offices in India, the UK, Germany, Korea, and Japan. About the Role The Solutions Architect will play a key role in translating business requirements into technical specifications and designing cutting-edge solutions to meet customer needs. The role involves creating detailed design documents, defining implementation strategies, and collaborating with teams to develop high-quality, scalable applications. As a leader, you will work closely with clients to propose technical solutions that resolve business issues while driving the overall architecture and technical direction. What You'll Do Design & Architecture: Prepare detailed design documents and approaches using various tools. Define implementation approaches, algorithms, and code structure to meet requirements. Technical Leadership: Lead the analysis, design, and implementation planning of technical/business solutions. Take a cross-team leadership role to ensure the solution aligns with business objectives. Customer Interaction: Interface with customers to understand their technical environments and propose technical solutions to resolve business challenges. Technology Selection: Stay up to date with the latest technologies and tools, evaluating and selecting appropriate technologies as per project requirements. System Integration: Identify interfaces with other products and ensure seamless integration. Work on scaling and optimizing the performance of large systems and web applications. Development & Implementation: Define and create SOAP & RESTful web services. Work on reporting & analytics, and consumer/employee-facing business applications. Qualifications & Experience Experience: 10+ years of overall technical experience with a minimum of 3 years as a Technical Solution Architect. Technical Skills: Experience in OOPS, Multi-threading, JavaScript, jQuery, Node.js, HTML5, CSS3, and user authentication/authorization models. System Design & Architecture: Experience in defining technical solutions, creating technical specifications, and working on large-scale systems and web applications. Experience in API Development: Expertise in SOAP & RESTful web services, along with experience in system integration and reporting & analytics. Nice to Have: Experience in Smartbot development and integrating with NLP engines, and familiarity with AI frameworks and technologies. Education Qualification Graduate in Engineering or Master's in Computer Applications (MCA) preferred. Be a part of a global leader in AI technology, driving transformation in enterprise operations and customer experiences. Work in an innovative environment with cutting-edge technologies, where you ll lead technical solutions that impact global businesses. Collaborate with a talented team and contribute to building scalable, impactful AI applications that are transforming industries. Kore.ai, founded in 2014 by serial entrepreneur Raj Koneru, is headquartered in Florida, USA, with additional offices in India, the UK, Germany, Korea, and Japan. Our diverse and talented team of professionals is committed to driving the future of enterprise AI solutions. We ve earned recognition from top analysts like Gartner, Forrester, and IDC, making us a leader in the AI space. Qualification : Graduate in Engineering or Master's in Computer Applications (MCA) preferred.

Job Description: Network Operations Engineer - Oracle Cloud Infrastructure (OCI) Career Level: IC3 Experience: 6+ years in network-related experience Overview: We are looking for a skilled Network Operations Engineer to join our team and play a critical role in supporting and maintaining Oracle's global cloud computing environment, specifically Oracle Cloud Infrastructure (OCI). This role involves monitoring and resolving network incidents, conducting root cause analysis (RCA), and automating network tasks. As part of the OCI Global Network Operations team, you will work with a world-class team to ensure the reliability and performance of Oracle's network infrastructure, supporting millions of servers across a global network. Key Responsibilities: Incident Management & Troubleshooting: Identify actionable incidents using monitoring systems, troubleshoot network events, and escalate as needed. Participate in major event/incident calls, using technical and analytical skills to resolve network issues affecting Oracle customers/services. Handle faults and escalations by identifying, responding to, and resolving network faults in OCI s systems, liaising with 3rd party suppliers and stakeholders. Automation & Scripting: Leverage automation to streamline network management tasks and develop scripts for routine processes. Assist in executing network changes in accordance with Oracle s change management processes. Collaboration & Documentation: Collaborate with network engineers, system administrators, and other technical teams to ensure smooth operations. Contribute to documentation such as runbooks, operation guides, and technical documentation. Assist in onboarding new team members and share best practices. Operational Support & Planning: Participate in network lifecycle management, including design, deployment, and operations of OCI s network infrastructure. Support network solution design reviews and provide feedback during project planning and execution. Provide break-fix support for network events, troubleshoot network alerts, and perform root cause analysis as necessary. Event Management: Monitor network events using tools and coordinate with onsite support teams and vendors. Manage incidents and tickets, escalating or resolving network issues in a timely manner. Shift Work & On-Call Support: Work in rotational shifts to ensure 24/7 network operations support. Provide on-call support as needed. Technical and Professional Requirements: Network Protocols & Technologies: Strong experience with networking protocols such as BGP, OSPF, IS-IS, TCP/IP, IPv4, IPv6, DNS, DHCP, MPLS. Experience with VPNs, SSL, and other network security technologies. Hands-on experience with Juniper, Cisco, Arista switches, and Ethernet hardware (Broadcom/Mellanox). Automation & Scripting: Experience in scripting and network automation using tools like Python, Puppet, and Ansible. Exposure to network automation and configuration management tools. Experience in Large Scale Environments: Previous experience working in large ISP or cloud provider environments, handling enterprise-level infrastructure supporting 24/7 operations. Analytical & Troubleshooting Skills: Strong problem-solving and analytical skills to diagnose and resolve network issues efficiently. Ability to assess and prioritize network faults, leveraging monitoring tools to track incidents. Certifications & Knowledge: Cisco and Juniper certifications (desired). Experience with network monitoring and event management tools. Exposure to cloud-based network infrastructure, particularly in environments like OCI. Communication & Collaboration: Strong oral and written communication skills to interact with stakeholders, including engineers, vendors, and senior management. Ability to document network processes and troubleshoot effectively with internal and external teams. Desired Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field (preferred). 6+ years of experience in network operations or related roles. Familiarity with OCI s architecture and cloud technologies. Work Environment: Join a global team that operates across multiple time zones, supporting OCI s extensive cloud infrastructure. Work in a fast-paced, collaborative environment where your contributions directly impact Oracle s network reliability and performance. At Oracle, you will have the opportunity to leverage your skills to support a state-of-the-art global network infrastructure and work with a world-class team. If you are passionate about network operations, automation, and ensuring high-performance cloud environments, we encourage you to apply. Qualification : Bachelors degree in Computer Science, Information Technology, or related field (preferred).

Job Title: Backend Developer (Python + AWS) Experience: 5-8 Years Location: Hyderabad About Us: We are a cutting-edge technology company looking for an experienced Backend Developer (Python + AWS) to join our dynamic team. If you are passionate about backend development, have a strong expertise in Python, Django, and AWS, and want to work on innovative projects, we want to hear from you! Responsibilities: Backend Development: Design, develop, test, and deploy high-quality backend services using Python and Django. Develop robust RESTful APIs to facilitate communication between the frontend and microservices. Ensure seamless integration and data exchange between backend services and frontend applications. Collaboration: Work closely with the frontend development team to integrate backend services with the UI effectively. Collaborate with the Data Engineering team to design and implement data pipelines and storage solutions. Database Management: Develop and maintain database schemas, ensuring data consistency, integrity, and optimized performance. Troubleshooting & Debugging: Troubleshoot and debug complex issues in backend services and APIs, ensuring smooth and efficient operations. Code Quality & Best Practices: Participate in code reviews and ensure that the team adheres to high coding standards and best practices. Stay up-to-date with the latest trends and technologies in backend development and apply them to improve system efficiency. DevOps Collaboration: Collaborate with the DevOps team for smooth deployment and monitoring of backend services. Feature Implementation & Documentation: Contribute to the design and implementation of new features and functionalities. Develop and maintain clear and concise technical documentation and guides for backend services. QA Collaboration: Work closely with the QA team to ensure thorough testing, validation, and quality assurance of backend services. Task Planning: Participate in the planning and prioritization of project tasks and deliverables to ensure smooth progress. Requirements: Primary Skills: Backend Services Programming in Python Extensive experience with backend programming using Python. Django Framework: Experience working with Django for developing backend services. RESTful APIs: Solid experience in building and maintaining RESTful APIs. AWS Services: Proficiency with AWS Services such as S3, Lambda, EC2/ECS, IAM, and DynamoDB for cloud-based applications. Database Management: Strong experience in managing databases, schema design, and ensuring data consistency and integrity. Experience: 5+ years of experience in backend development with a focus on Python and AWS services. Additional Skills: Strong problem-solving skills and the ability to debug complex issues. Effective communication skills and ability to work well in a collaborative, team-oriented environment. Can-do attitude with a passion for developing scalable software solutions. A B.Sc. in Computer Science or related fields (or equivalent experience). Innovative Environment: Work on groundbreaking projects using the latest technologies in the backend development space. Collaborative Team Culture: Be part of a team that values open communication and collaboration. Career Growth: Opportunities to learn, grow, and advance your career with continuous skill development and training. Competitive Benefits: We offer competitive compensation and a comprehensive benefits package to support your well-being. Apply Today! If you re a skilled Backend Developer with a passion for Python, AWS, and backend technologies, we encourage you to apply and join our growing team! Qualification : A B.Sc. in Computer Science or related fields (or equivalent experience).

Title: Senior Software Engineer Experience: 4-7 Years Skills: Strong C#, VB.NET, RPA (UiPath, Automation Anywhere, or Blue Prism) Location: Hyderabad Description & Requirements: Infor LN is an advanced Enterprise Resource Planning (ERP) software which is explicitly designed to cater to the business needs of the manufacturers. It facilitates quick and cost-effective integration across various supply chains. Requirement: Proficiency in .NET programming languages (C#, VB.NET) and frameworks. Knowledge of any RPA tools such as UiPath, Automation Anywhere, or Blue Prism. Essential Duties: Implement, configure, and deploy Infor s automation solutions. Ensure best practices are followed in delivering quality solutions to customers. Design and develop customizations, integrations, and workflows by applying product knowledge and leveraging Infor OS platform. Collaborate with customers, project stakeholders, and product development to resolve technical issues and limitations encountered in the product, environment, and/or custom solutions developed. Provide timely and high-quality specifications, estimates, development, and testing of integrations to support implementation projects. Offer technical input to Business Consultants/System Architects in designing and specifying integrations. Enable / mentor less experienced colleagues. Stay updated with new Infor technologies and best practices to support customers. Provide support to the Infor support organization in the integration sphere when required. Broaden knowledge into other technical areas such as Extensibility and Mongoose. Carry out coding in line with Infor standards. Identify and develop innovative automation use cases. Develop POC s to validate proposed solutions. Contribute to Infor s enterprise automation and cloud innovation efforts. Basic Qualifications: Minimum 4 years of experience in ERP solutions. Ability to lead technical or functional workstreams on projects with high levels of complexity. Proven track record of working with global customers on large RPA projects. Ability to engage with customers and understand their requirements. Strong understanding of ERP / enterprise applications, business processes and automation. Experience working in software product companies. Excellent communication and problem-solving skills. Ability to work independently and collaboratively. Bachelor s or master s degree in computer science or related field. Preferred Qualifications: Prior experience in Infor Cloud Suites, Infor OS, RPA or AI would be an advantage. About Infor: Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. Qualification : Bachelors or masters degree in computer science or related field.

Engineering Manager - Platform Location: Hyderabad, India. We re revolutionizing the integration industry and we want you to join us! Our core mission at Celigo is simple: To make automation of business processes as simple as possible by enabling anyone in the enterprise to build or deploy integrations across thousands of cloud applications. You get the best of both worlds: a high energy driven start-up culture with a company that has established itself in the dynamic high growth iPaaS market with thousands of value driven customers. Your Role Celigo is looking for an experienced Engineering manager to lead one of our Platform teams. Our platforms are built to be highly available and scalable supporting large-scale transactions. Our criteria of a successful engineering leader is one who understands the business landscape, is excited to work with people, highly collaborative, energetic, passionate about our product & our customers, and at the same time technically strong & loves technology. You will manage and lead a team of high-caliber developers working on one of our important platform areas. We expect our Engineering Managers to be customer focused, have an excellent grasp on business priorities, and be able to translate the team s contributions to tangible business value for our company. They are passionate about hiring & grooming high quality talent, keeping them focused & motivated and representing the team to leadership. They should possess stellar delivery execution skills, build good relationships with Product Management, have a good understanding of ROI, manage the technical team s roadmap and keep technical debt under control. Masters/Bachelors degree required in Computer Science/Engineering, Software Engineering or Equivalent discipline (EEE, ECE). 12+ years of total experience in Software Product Development with at least 6 years of team management experience in leading. Experience building and leading team(s) of high-caliber software engineers. Must have successfully delivered complex, demanding projects for large scale SaaS product(s). Experience working in an Agile development environment. Experience playing the scrum master for at least one year is preferred. Excellent communication skills both verbal and written. Strong organizational and time management skills. Experience with full product life cycle including post production release support. Experience working with multiple functions including but not limited to Product Management, Program Management, Quality Assurance, UI/UX design teams, Documentation, Customer Success teams (including Support). Should be experienced in Software Engineering best practices including coding standards, code-reviews, Source Control, CI/CD, Testing, Security Standards, Compliance. Ability to handle ambiguity and comfortable working with minimal specifications. Drive the execution and delivery of features by collaborating with program managers, product owners, engineers (Dev & QA), architects and other cross-functional teams. Collaborate with Product Managers to align on business objectives, priorities, trade-offs and assess risks, if any. Take critical decisions for the team whenever required to result in a successful product delivery. Should foresee issues and prevent/resolve them at the earliest opportunity. Work following Agile development methodologies using various related tools, like JIRA. Ensure the team is motivated, focused, clear on priorities and have all the needed resources for successful execution. Should encourage and be a role-model for the team to go above and beyond. Represent the team in business related discussions and articulate business values of the team s contributions in larger business-focused forums and/or to senior management. Drive technical excellence and high quality deliverables. Should constantly think for the future by building the right infrastructure at the right time. Provide guidance, career development and coaching to team members. Participate in planning, architecture, and design discussions. Collaborate with cross-functional teams for coordination, planning, design decisions, and reviews. Is passionate about making a world-class software organization. Has experience building large-scale distributed platforms either as part of a team or must have managed a team building them. Enjoys a fast-paced environment, working with a highly-talented team and shifting priorities. Has excellent problem solving and analytical skills. Is great at making data-driven decisions; should use appropriate metrics and report using them in Executive/senior leadership meetings. Is comfortable in designing and implementing new processes (or) modify existing processes internally to improve the efficiency of the team. Has the ability to build strong relationships with stakeholders and key partners for the program. Has strong business and technical vision. Can stay abstract or detail oriented as the situation demands. Has demonstrated the ability of thinking big, bringing new ideas, building teams & infrastructure for the future. Learns quickly; must know when to listen, and when to take charge. Qualification : Masters/Bachelors degree required in Computer Science/Engineering, Software Engineering or Equivalent discipline (EEE, ECE).

Job Title: Senior Software Engineer Location: Hyderabad Experience: 4-7 Years Skills: Strong C#, VB.NET, RPA (UiPath, Automation Anywhere, or Blue Prism) Description & Requirements: Infor LN is an advanced Enterprise Resource Planning (ERP) software designed to meet the business needs of manufacturers, enabling quick and cost-effective integration across various supply chains. Position Overview: We are seeking a Senior Software Engineer with proficiency in .NET programming languages (C#, VB.NET) and experience with Robotic Process Automation (RPA) tools such as UiPath, Automation Anywhere, or Blue Prism. This position will be responsible for implementing, configuring, and deploying Infor's automation solutions while collaborating with various stakeholders to resolve technical challenges. Essential Duties: Implement, configure, and deploy Infor s automation solutions. Ensure best practices are followed to deliver high-quality solutions to customers. Design and develop customizations, integrations, and workflows using Infor OS platform. Collaborate with customers, stakeholders, and development teams to resolve technical issues. Provide timely specifications, estimates, and development for integration support. Offer technical guidance to Business Consultants and System Architects. Mentor less experienced colleagues and provide support to the Infor support team. Stay updated with new Infor technologies, automation, and cloud innovations. Contribute to the development of innovative automation use cases and POCs. Carry out coding in line with Infor standards. Basic Qualifications: Minimum of 4 years of experience in ERP solutions. Proven experience in leading technical or functional workstreams on complex projects. Experience working with global customers on large RPA projects. Strong understanding of ERP applications, business processes, and automation. Excellent communication and problem-solving skills. Ability to work independently and in collaboration with teams. Bachelor s or Master s degree in Computer Science or a related field. Preferred Qualifications: Prior experience in Infor Cloud Suites, Infor OS, RPA, or AI technologies. About Infor: Infor is a global leader in business cloud software products, offering complete industry suites that prioritize user experience, leverage data science, and integrate seamlessly into existing systems. Over 60,000 organizations worldwide rely on Infor to overcome market disruptions and drive business-wide digital transformation. For more information, visit www.infor.com. Our Values: At Infor, we focus on a business philosophy called Principle Based Management (PBM ), built on principles like integrity, transformation, respect, and self-actualization. We aim to reflect diversity in our workforce to represent the markets, customers, partners, and communities we serve. Equal Opportunity Employer: Infor is committed to creating a diverse and inclusive work environment. We do not discriminate against candidates or employees based on sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. Qualification : Bachelors or Masters degree in Computer Science or a related field.

Job Title: Technical Architect Location: Hyderabad, India Company: Wipro Limited Role Purpose As a Technical Architect, you will be responsible for designing, implementing, and overseeing the architecture of complex IT systems that meet the organization s needs. This role requires extensive technical expertise, advanced problem-solving abilities, and strong project management skills to ensure successful delivery and performance of technology solutions. Key Responsibilities Collaborate with the IT Manager to assess the organization s current infrastructure and future technology needs. Evaluate existing systems to determine upgradability or recommend new system installations. Develop and present design concepts, architectural blueprints, and system schematics. Project manage the design, development, and deployment of technical solutions. Coordinate with software developers to align system requirements with software functionality. Troubleshoot and resolve system-related issues throughout the project lifecycle. Oversee system integration, ensuring smooth coordination across various technical components. Monitor and assess performance of newly installed or upgraded systems to ensure alignment with business objectives. Train staff on new systems, tools, and processes, ensuring smooth adoption. Provide post-implementation feedback and recommendations for continuous improvement. Required Qualifications and Skills Bachelor s degree in Information Technology, Computer Science, or a related field. Proven experience as a Technical Architect, with a track record of successfully delivering complex systems. Strong managerial experience, with the ability to lead projects and teams. Deep understanding of enterprise systems, networking modules, and software integration. Solid knowledge of computer hardware, networking systems, and operating systems. Familiarity with programming languages and office productivity tools. Exceptional project management skills, including planning, coordination, and risk management. Excellent communication and interpersonal skills, with the ability to engage both technical teams and business stakeholders. Strong analytical thinking and problem-solving abilities to address complex IT challenges. Ability to visualize and design end-to-end solutions from basic specifications, ensuring scalability and performance. Join Wipro At Wipro, we encourage innovation and professional growth. If you are a seasoned Technical Architect with a passion for designing scalable and efficient IT systems, we invite you to be part of our transformative journey. Interested? Apply today to shape the future with Wipro. Qualification : Bachelors degree in Information Technology, Computer Science, or a related field.

Role Overview: We are seeking a highly skilled Senior Python Engineer with extensive experience in FastAPI and microservices architecture to join our dynamic team. The ideal candidate will possess a strong technical background, proven leadership experience, and expertise in building scalable, resilient, and secure applications. In this role, you will lead the design, development, and deployment of backend services, collaborating with cross-functional teams to deliver impactful solutions. Key Responsibilities: Lead design and development of applications using microservice architecture to ensure scalability, resilience, and high performance. Develop and maintain FastAPI-based backend services, optimizing for scalability and reliability. Implement best practices for logging, monitoring, health checks, and error handling to ensure robust service performance. Optimize code quality, security, and performance across the development lifecycle. Utilize containerization technologies (e.g., Docker, Kubernetes) for efficient application deployment and management. Collaborate with cross-functional teams to define, design, and implement new features that align with business objectives. Establish and manage CI/CD pipelines to automate deployment and ensure consistent, efficient delivery of software. Adhere to API design and development best practices, ensuring high-quality and secure services. Set up and maintain monitoring and logging tools (e.g., Prometheus, Grafana) for performance tracking and proactive issue resolution. Ensure adherence to version control systems (e.g., Git) and best practices in collaborative workflows. Qualifications: Proven experience in leading technical teams and developing applications using microservice architecture. Proficiency in Python and FastAPI for building robust and scalable backend services. Deep understanding of Pydantic for data validation in FastAPI. Experience with containerization technologies such as Docker and Kubernetes for efficient application deployment. Familiarity with CI/CD pipelines and automation tools to streamline the development and deployment process. Strong knowledge of API design and implementation best practices, ensuring high-quality and secure integrations. Experience with monitoring and logging tools like Prometheus and Grafana. Strong understanding of security best practices in microservices-based applications to ensure data integrity and confidentiality. Nice to Have: Experience with Retriever models, including the implementation of chunking strategies. Familiarity with vector databases and their relevant use cases in AI-driven applications. Understanding of optimal approaches for querying LLM models via API. Experience with prompt engineering and strategies for effective interaction with LLMs. Exposure to various prompt engineering techniques in different AI scenarios. At Blend, we believe in the transformative power of AI, combined with human expertise, to create meaningful impacts. Join our team and contribute to cutting-edge technology projects that shape the future of AI and innovation. Enjoy a culture that fosters collaboration, growth, and creativity while working alongside some of the brightest minds in the industry.

Position: Angular & C# Developer Location: Hyderabad, Telangana Employment Type: Full-time, Permanent Industry: IT Services Department: Engineering - Software & QA Role Category: Software Development We are seeking a skilled Angular & C# Developer to join our dynamic team in Hyderabad. The ideal candidate will have hands-on experience with HTML, JavaScript, Angular (15 and above), Typescript, AngularJS, and C#. You will play a pivotal role in developing and maintaining high-quality web applications, ensuring seamless user experiences while collaborating closely with back-end developers and designers. Key Responsibilities: Frontend Development (Angular): Develop responsive, dynamic, and high-performance user interfaces using Angular. Build reusable and maintainable components to streamline application development. Implement two-way data binding, reactive forms, and Angular directives to handle dynamic content. Optimize application performance through lazy loading, change detection improvements, and asset minification. Write unit tests for Angular components using frameworks such as Jasmine and Karma. Backend Development (C#/.NET): Build RESTful APIs or gRPC services using ASP.NET Core or .NET Framework to facilitate communication between the Angular front-end and back-end services. Perform CRUD operations with databases like SQL Server and CosmosDB, utilizing Entity Framework for efficient data handling. Write scalable, clean, and maintainable business logic to support application functionality. Implement security features such as JWT-based authentication, OAuth, and role-based authorization. Utilize real-time communication protocols like WebSocket or SignalR for live updates between the server and client. Develop applications or services on cloud platforms (e.g., Azure) and utilize cloud tools (such as Azure Blob Storage, Azure Functions) for scalability and efficiency. Integrate error handling mechanisms and logging solutions for troubleshooting and monitoring. Full Stack Integration: Ensure efficient communication between the Angular front-end and back-end APIs using HTTP requests and SignalR. Use Git for version control and collaborate with other team members using appropriate branching strategies. Set up CI/CD pipelines using tools like Azure DevOps or GitHub Actions to automate build, testing, and deployment processes. Collaboration and Agile Development: Participate in Agile ceremonies such as sprint planning, daily standups, and retrospectives. Continuously collaborate with the team to ensure UI/UX requirements and business needs are met. Conduct peer code reviews, maintain code quality, and mentor junior developers in best practices. Requirements: Education: Any Graduate. Angular: In-depth knowledge of Angular framework, TypeScript. C#/.NET: Expertise in C#, .NET Core/Framework, and Entity Framework. Web Development: Proficiency in HTML5, CSS3, JavaScript, and REST APIs. Database Management: Experience with SQL Server, CosmosDB, or other relational/non-relational databases. Azure Cloud Development: Familiarity is a plus. If you're passionate about building cutting-edge web applications and thrive in a collaborative environment, we would love to have you on our team in Hyderabad. Qualification : Any Graduate.

Position: IT Project Manager Location: Hyderabad, Telangana Employment Type: Full-time, Permanent Industry: IT Services & Consulting Department: Project & Program Management Role Category: Technology/IT Responsibilities: Lead and manage IT projects through the entire project lifecycle, from initiation to closure. Define project scope, objectives, and deliverables in collaboration with key stakeholders. Develop detailed project plans, timelines, and budgets, and track progress against key milestones and deliverables. Coordinate and collaborate with cross-functional teams, including developers, engineers, designers, and business stakeholders, to ensure project success. Identify and manage project risks and issues, and implement effective mitigation strategies. Communicate project status, updates, and key decisions to stakeholders and project team members. Manage project resources, including task allocation, budget management, and ensuring adherence to timelines and deadlines. Facilitate project meetings, workshops, and reviews, ensuring alignment and open communication among team members and stakeholders. Ensure adherence to project management best practices, methodologies (e.g., Agile, Scrum), and organizational standards. Contribute to continuous improvement initiatives and lessons learned to refine and enhance project management practices and processes. Requirements: Education: UG: B.Tech/B.E. in Any Specialization PG: M.Tech in Any Specialization, MBA/PGDM in Any Specialization, MCA in Any Specialization Experience: Proven experience as an IT Project Manager with 10+ years of managing IT projects and 5+ years of team management. Technical Skills: Strong understanding of project management methodologies, frameworks, and best practices (e.g., Agile, Scrum). Solid technical background and understanding of IT systems, infrastructure, and the software development lifecycle. Soft Skills: Excellent leadership, communication, and interpersonal skills with the ability to lead and motivate cross-functional teams. Strong problem-solving and decision-making abilities to navigate complex project environments. Tools: Experience with project management tools and software. If you have the experience and skills to lead successful IT projects and drive efficiency within a dynamic environment, we invite you to apply and join our team in Hyderabad.

Job Responsibilities Lead discussions, design, and architect strategic initiatives from Customer Value Engineering, including performance optimizations and enterprise solution integrations. Maintain and organize a Systems/Integration repository across the Planful ecosystem to enhance reusability, rapid deployment, and scalability. Develop customized solutions within the Planful platform to support specific business requirements and Customer Value Engineering goals. Collaborate with Engineering architects on development initiatives for new features, focusing on scalable logging and methods to increase Planful customer adoption. Research and monitor application usage trends to deliver proactive insights for Customer teams and optimize application health. Enhance integration monitoring and alert capabilities across the Planful platform. Qualifications Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or equivalent experience. 1+ years of experience with SQL Server, SSAS, MDX, SSRS, and MongoDB. Proficiency in Python, Redis, JavaScript, jQuery, Node.js, HTML5, and CSS3. Experience in SOAP and RESTful web services. Experience with .NET and Java-related application development technologies. Technical expertise in developing reports, integrations, extensions, workflows, and other components. Experience with SQL Sentry, Sumo Logic, and other monitoring tools for workflow and monitoring setup is preferred. Excellent verbal and written communication skills at all organizational levels. Preferred Qualifications Minimum 1 year of experience with planning and analytics software, digital transformation, or cloud-based analytics solutions (Planful experience preferred). Working knowledge of income statements, balance sheets, cash flow statements, budgeting, forecasting, and financial consolidations. Hands-on experience leading or participating in data integration projects using enterprise-grade ETL tools (Boomi experience highly desirable). Knowledge of cloud platform scaling and performance optimization. Excellent written and verbal communication skills. Qualification : Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or equivalent experience

About the Role: Senior Software Development Engineer Planful is seeking a Senior Software Development Engineer to help design and deliver high-quality software solutions that enhance our cloud-based financial planning and analysis platform. You will collaborate closely with product managers, engineers, and other stakeholders to create innovative features that meet customer needs and drive business growth. This is an exciting opportunity for someone who is self-motivated, passionate about the latest technologies, and thrives on solving complex business problems through code. Responsibilities Design & Development: Develop and enhance features for our cloud-based financial planning platform. Performance Optimization: Refactor and optimize existing code to improve system performance, scalability, and maintainability. Quality Assurance: Test and debug software to meet high-quality standards and ensure reliability. Mentorship: Mentor and coach junior engineers, fostering their growth and development. Documentation: Contribute to technical documentation, including design specifications, user manuals, and system documentation. Collaboration: Work closely with cross-functional teams to align on technical solutions and business requirements. What You Bring to the Table 6+ years of experience in software development, with strong problem-solving skills. Expertise in Java 17 and Spring frameworks. Strong foundation in computer science fundamentals: object-oriented design, data structures, algorithms, and complexity analysis. Proficiency in modern web development technologies: AJAX, HTML5, JavaScript, jQuery, CSS, Responsive Design, and web services. Experience with NoSQL databases (especially MongoDB) and web servers. Familiarity with distributed (multi-tiered) systems and complex software architectures. Proven experience leading the design and delivery of complex software systems. Ability to recognize and adopt best practices in architecture, design, testing, version control, documentation, deployment, and operations. Broad knowledge across front-end, back-end, and integration technologies. At Planful, we are passionate about helping our customers and our people achieve peak performance. We ve built a culture that supports innovation, growth, and work-life balance. Time Off & Wellness: 2 volunteer days, birthday PTO, and quarterly wellness days. Parental Support: 3 months of diaper supply and meal deliveries for the first month of your maternity/paternity leave. Annual Planful Palooza: Our in-person, company-wide culture kickoff event. Professional Growth: Access to a company-wide mentorship program and manager-specific monthly training sessions. Diversity & Inclusion: Join Employee Resource Groups (ERGs) like Women of Planful, LatinX at Planful, Parents of Planful, and many more. We celebrate diversity and encourage you to create new ERGs and communities.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. Role: Consultant Specialist Key Responsibilities: Requirement Analysis: Analyze and finalize business requirements, estimate effort and schedule, and lead sprint planning sessions with well-defined user stories and story points. Impact Analysis: Identify dependencies and blockers, prepare remediation plans, and collaborate with teams across business lines to address impact and required changes. Design: Develop and review technical design to align with department and organizational objectives. Address issues in advance with relevant teams. Coding: Develop and review code based on specifications, adhering to defined coding standards and best practices. Reviews: Conduct design, code, test plan, and test result reviews. Ensure quality of deliverables, address defects, and ensure adherence to outlined processes and practices. Testing: Engage with source and downstream interface teams to deliver well-structured, maintainable, and fully tested systems within time and budget. Implementation: Conduct release planning sessions at the end of each sprint, prepare and review the plan for implementation, and ensure smooth execution of releases. Support: Provide post-implementation support and participate in 24x7 on-call duties, taking ownership of fixing production events. Audits: Ensure compliance with SOX and other audit requirements, and conduct sprint reviews and retrospectives. Maintain documentation for team processes, best practices, and software run books. Collaboration & Adaptability: Work with a globally distributed cross-functional team to build customer-centric products. Embrace changing requirements to provide competitive advantages for our customers. Requirements: To be successful in this role, you should meet the following criteria: Experience: 8-10 years of IT experience, including extensive hands-on experience with React JS, JavaScript, CSS, HTML, Python, and Flask Web Framework. Full Stack Expertise: Proficiency as a Full Stack Engineer, with hands-on experience in React JS/JavaScript and bridging the gap between frontend and backend development. Technical Skills: Strong experience with Oracle/SQL, architecture and design, and end-to-end coding and application development. Stakeholder Management: Experience managing stakeholders across business, architecture, infrastructure, and IT. Production Support: Prior experience in 24x7 on-call support and ensuring continuous operation and issue resolution in production environments. Agile & DevOps: Familiarity with Agile methodologies (Scrum, Kanban, Sprints) and DevOps practices. Regulatory & Compliance: Knowledge of regulatory issues and internal controls, ensuring adherence to compliance policies. Documentation & Delivery: Ability to prepare design documents, analyze requirements, and deliver solutions on schedule while adhering to engineering and quality standards. At HSBC, you'll be part of a dynamic environment that offers continuous professional development, flexible working options, and a collaborative culture. Join us to be part of a global organization where your contributions will make an impact.

About HSBC If you re looking for a career that will help you stand out, join HSBC and fulfill your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further. As one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories, HSBC aims to be where the growth is, enabling businesses to thrive and economies to prosper, and ultimately, helping people fulfill their hopes and realize their ambitions. The Role We are seeking an experienced professional to join our team as a Consultant Specialist. In this role, you will play an instrumental part in ensuring the smooth execution of projects by participating in feasibility studies, project planning, technical design, and coding. You will guide and mentor the team, ensure proper communication across the project, and interact directly with clients to resolve issues related to the delivery of projects. Principal Responsibilities Feasibility Study: Participate in the feasibility study to assess the viability of projects. Project Planning: Contribute to the estimation and planning of projects. Requirement Analysis: Analyze project requirements and translate them into actionable plans. Technical Design: Develop or review technical designs to ensure they meet business objectives and technical specifications. Coding & Development: Guide and mentor team members on code development and contribute where required. Reviews: Conduct thorough reviews of design, code, test plans, and test results to ensure quality and alignment with project requirements. Testing: Oversee test planning, strategy, validation, and conduct random testing to ensure deliverables meet expectations. Post-Development Support: Coordinate post-development support to address issues and ensure smooth deployment. Team Management: Ensure effective communication and coordination within the team to foster collaboration and smooth project delivery. Client Interaction: Communicate directly with clients to provide progress updates and resolve any project delivery-related issues. Requirements To be successful in this role, you should meet the following qualifications: In-depth technical/functional knowledge of Core Banking RPS UK (Retail Processing System) and UK banking products. Job Control Language (JCL): Strong experience with IN Stream & Catalogue Procedures, Control Cards, SDFS (Spool), SPICE, SAR & MVS JCL utilities. COBOL: Strong understanding of COBOL programs, including working storage, copy books, subroutines, and Z/OS concepts. DB2 (SQL): Proficiency in relational database concepts and advanced SQL, including error handling and SQL error codes. CICS: Knowledge of infrastructure setup (PCP, PIP, KCP, SCP) and experience in writing CICS programs linked with front-end systems. TSO, ISPF: Hands-on experience with TSO and ISPF. Programming Skills: Experience with REXX, EZYTRIEVE, and SELCOPY. Tools Knowledge: Familiarity with tools like Endevor, File Manager, Road Runner, CLARITY, Fault Analyser, R2DS, RDz, RTC, SONAR. Communication: Strong verbal and written communication skills for effective team and client interaction. Self-sufficiency & Initiative: Demonstrated ability to work independently and take initiative in solving issues, addressing the root causes, and providing solutions. Additional Desired Skills Core Java, SQL Database Knowledge, Spring Boot/Spring Data, JPA/J2EE/Servlets. Experience with Web Services (REST, SOAP) and Microservices. Knowledge of Google Cloud Platform (GCP) / Amazon Web Services (AWS) (certification is a plus). Familiarity with tools such as Maven, GIT, Jenkins, Any point Studio, Spring Tool Suite (STS). Global Presence: Join one of the largest financial institutions in the world with a presence in 64 countries and territories. Career Growth: Benefit from HSBC s opportunities for professional development and career advancement. Impactful Work: Play an integral role in ensuring the smooth operation of high-importance projects. You ll achieve more when you join HSBC.

Description The CSG Strategy & Analytics Senior Manager professional will play a crucial role in supporting the explosive growth of Salesforce. This role is a hybrid of traditional jobs in strategic planning, renewals strategy, business operations, reporting, and analysis requiring a mix of market analysis, renewals analytics, and business operational support. This role is part of a high-performance team comprised of professionals from a diverse set of backgrounds and skills. Success in this role means assisting the Renewals team to drive the continued success of Salesforce by supporting our customer success strategy and will play a pivotal role in driving the growth of Salesforce's Renewals. Sample projects range from the strategic to the very operational including evaluating growth opportunities, business planning, customer segmentation, dashboard creation, automation of processes, and regular review of key performance metrics. As a people manager, this role will lead a team of versatile analysts and senior analysts, fostering a collaborative and high-performing environment. The deliverables include detailed analytic models, custom performance analysis, building scalable reporting, ensuring robust data governance, and packaging findings into presentation-ready content for Salesforce executives. The role requires interaction with various areas of the organization and provides exposure to senior executives. Additionally, this role will serve as a key partner to the data engineering contacts based in India to ensure a comprehensive data strategy for the evolving business. We are seeking a strategic thinker who can effectively balance detailed analysis with a comprehensive understanding of broader business objectives. The ideal candidate will possess the ability to synthesize complex data and insights into clear, actionable strategies that align with our overarching goals. Responsibilities: Lead and manage a group of Analysts, Senior Analysts and Managers in their growth and understanding of the business. This includes offering guidance on complex projects, sharing industry insights, and supporting their development of critical skills necessary for success in their roles Deliver recommendations and insights that support senior stakeholders (VPs and SVPs) in managing their KPIs Act as the primary point of contact for data engineering teams based in India, ensuring a robust data strategy roadmap that aligns with the evolving needs of the business. Collaborate closely with engineering contacts to implement best practices in data management, governance, and integration. Understand the underlying data architecture supporting the Renewals business, and how to use it to report on business performance and forecast results. Assist in developing and delivering presentations for senior executives to engage with their leaders or counterparts Identify and optimize the true drivers of financial performance, productivity, customer engagement, and other metrics Lead the development of Business Intelligence (BI) dashboards for use by global leaders and field teams in the CSG Renewals group and broader Customer Success Group Spearhead initiatives to automate reporting processes, enhancing efficiency and accuracy. Develop and implement automated reporting solutions that provide timely and actionable insights, reducing manual effort and enabling the team to focus on strategic analysis. Desired Skills/Experience: 7+ years of experience in renewals/sales analytics, business intelligence, or a related field. 4+ years of experience in managing and leading teams, with a proven track record of fostering a collaborative and high-performing environment. Demonstrated experience in dealing with data governance, including the implementation of best practices for data quality, security, and compliance. Self-starter and a high degree of motivation to go above and beyond the task at hand Bachelor s degree in the quantitative field from an accredited university. MBA or Masters in a technical field a plus Proficiency with SQL and Tableau (or a similar data visualization tool). Python and/or R a plus Valuable work experience focused on quantitative analysis, Excel, and logical reasoning Experience creating BI dashboards and assets end-to-end; from initial scoping, data wrangling, asset creation, deployment and enablement Familiarity with CRM and data management Strong communication skills; both written and verbal Team player able to lead and work effectively at all levels of an organization with the ability to influence others to move toward consensus Strong situational analysis, negotiation, and decision-making abilities. Detail and quality-oriented with the desire to quickly learn new concepts, business models, and technologies Qualification : Bachelors degree in the quantitative field from an accredited university. MBA or Masters in a technical field a plus

Job Responsibilities Account management - Proactively manage client relationships to ensure renewals, reference-ability and facilitate expansion opportunities with sales teams Drive Product Adoption & Demonstrate Business Value Drive the adoption of Zimperium s solution within the Customer s user base and assist the Customer to realize the business value Product & Domain Expertise - Demonstrate strong domain & functional understanding of the solution and be a trusted advisor to the Customer. This includes basic technical skillset to understand architecture; being able to extract & interpret the underlying business data Customer Satisfaction & Risk Management Maintain a high level of customer satisfaction and be the primary interface to manage risks and escalations effectively. Customer Advocacy - Gather Customer s feedback about products, their use-cases channel them effectively to drive product capabilities. Customer Onboarding Assist the Customer with deployment planning, best practices deployment approach and proactive management of risks to facilitate a smooth and agile rollout of the solution Requirements 5 7 years of Security Operations experience, ideally working with SaaS customers to drive adoption of a technical platform or solution. 7+ years experience in an enterprise CSM capacity, with 10+ yrs. experience in an enterprise SaaS product support environment Strong experience with building and developing long-lasting executive-level relationships (including with CISO s and CIO s) at F500 companies, along with providing an outstanding overall customer experience (measurable in the form of an achieved health score, account retention/growth rate, and % referenceable customers) Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative Soft skills oriented towards developing and retaining a customer s trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response) Strong analytical and organizational skills, with the ability to understand and review the financial return or ROI on the customer s investment Strong written, spoken, and presentation skills, with the ability to communicate effectively with all levels of the organization - both internally and externally Proven ability to introduce and review new product features, best practices, and follow up with customers to advance desired platform adoption/usage Strong technical troubleshooting skills (i.e., previous support or SE experience), and an ability to collaborate, coordinate and escalate issues within a team of product support professionals Previous experience with Internet and networking technologies and products, including email security products Well versed with using case management systems and CRM s (e.g., SFDC / JIRA) Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Proven Technical abilities with SIEM/SOAR solution with additional experience of SOC Operations Qualification : Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required

Why Verizon: At Verizon, we believe in empowering our employees to think freely and share bold, innovative ideas. We strive to create an environment where everyone can learn, grow, and thrive. Our mission is to connect people to what brings them joy and to drive innovation that impacts the world. Join the V Team, a community of forward-thinkers, where your contributions help shape the future of technology and positively impact communities around the globe. Role Overview: We are seeking a Director of Software Development for Verizon Business Group s Global Technology Solutions (GTS) team in India. The role focuses on driving AI-powered solutions across the service journey, specifically within digital and agent experience domains. You will lead the development and maintenance of experience platforms, utilizing AI solutions to enhance service interactions and improve business outcomes. As a key leader, you will be responsible for building and leading a high-performing team, influencing cross-functional partners, and communicating the vision for Verizon s AI-infused service solutions. This role requires a strong background in architecture, AI integration, and technical leadership, along with the ability to drive innovation and deliver results in a fast-paced, customer-focused environment. Key Responsibilities: Leadership & Team Management: Lead and mentor a talented team focused on delivering high-quality AI-driven service solutions. Hire, train, and inspire a team of digital innovation experts. Collaborate with cross-functional teams, ensuring effective communication and alignment with Verizon Business Group leadership. AI & Service Experience Development: Responsible for the architecture, development, and maintenance of experience platforms handling service requests for VBG. Design solutions in line with AI standards, creating an intuitive experience across all service channels. Propose and implement AI-powered strategies to address business challenges and enhance service offerings. AI/ML Integration: Engineer data-driven insights from large datasets using AI/ML techniques. Lead the development and deployment of AI models in production, ensuring the seamless integration of these models into the service platform. Strategic Partnerships & Industry Benchmarking: Partner with global teams and strategic partners to deliver committed business outcomes. Benchmark against industry best practices and collaborate with AI&D teams to define service management use cases for VBG customers. Innovation & Continuous Improvement: Analyze trends and emerging technologies to reimagine and improve the service experience. Facilitate cross-functional ideation sessions to develop solutions that streamline omni-channel processes and enhance digital experiences. Executive Reporting & Collaboration: Regularly review critical projects with executive leadership and provide updates on progress. Work closely with leadership teams to ensure business goals are met through innovative service solutions. Qualifications: Education: Bachelor s degree or equivalent technical qualification. Experience: 10+ years of relevant experience in software development and AI solutions. Proficiency in Spring Boot, React, Python, and AI/ML techniques for data engineering and insights generation. 2+ years of experience in deploying AI models to production. Proven experience in technology leadership, including architecture design, technology selection, and full-stack implementation. Skills & Expertise: Strong problem-solving skills with the ability to manage multiple projects and meet deadlines in a fast-paced, dynamic environment. Experience identifying opportunities and facilitating cross-functional collaboration to improve digital experiences and streamline service processes. Experience in the telecom network domain is a plus. Demonstrated leadership experience, including managing diverse global teams and driving AI initiatives. Industry recognition, participation in standards/professional bodies, and patents/publications are beneficial. Desired Skills: Leadership in Global Teams: Previous leadership in a global setting is highly desirable. Telecom Network Domain Knowledge: At least 5 years of experience in the telecom network domain is preferred. Certifications & Recognitions: Industry certifications, patents, or published papers are an added advantage. What Verizon Offers: This role offers an exciting opportunity to shape the future of AI-powered service experiences within one of the top 20 Fortune 500 companies. You will be part of a collaborative, innovative environment that values continuous learning and growth. With Verizon, you can expect a work culture where your contributions truly matter, helping to drive both technological advancement and customer satisfaction. Where You ll Be Working: This is a hybrid role, offering a defined work location with the flexibility of working from home and assigned office days as determined by your manager. Qualification : Bachelors degree or equivalent technical qualification