Design Excellence Jobs in Bengaluru

Engineering Manager Location: Bengaluru Hiring is still shaped by outdated processes manual screening, unconscious bias, and delayed feedback. Talview is transforming this with AI that actually works. We build GenAI-powered hiring and assessment platforms that make recruitment faster, fairer, and scalable. Our AI Products Alvy: The world s first AI Proctoring Agent for intelligent global exam monitoring. Ivy: A conversational AI Interviewer delivering unbiased first-round assessments. Impact: 10M+ assessments delivered across 120+ countries. The Role We re looking for an Engineering Manager to lead high-performing teams, drive architectural excellence, and deliver scalable products globally. You ll guide engineers across backend, frontend, QA, and DevOps, while partnering closely with Product and Design to drive meaningful outcomes. What You ll Do Leadership: Lead, mentor, and grow cross-functional engineering teams. Architecture: Own architecture and system design for cloud-native, distributed systems. Excellence: Champion code reviews, testing, automation, and security practices. Operations: Strengthen engineering processes including CI/CD, observability, and monitoring. Delivery: Own delivery outcomes, sprint planning, and team performance. People: Conduct 1:1s, performance reviews, and career development planning. You Might Be a Fit If You Have Required Qualifications: 6+ years of overall engineering experience; 5+ years in backend (Node.js, Go, or Python). 2+ years with Docker, Kubernetes, and public cloud platforms (AWS, GCP, or Azure). 2+ years in Agile delivery environments (Scrum, Squads, or Chapters). 1+ year experience managing a team of 4+ engineers. Deep understanding of cloud monitoring, deployments, and cost optimization. Bonus Points For: Building SaaS or high-scale distributed systems. Experience with AI-assisted coding tools (Cursor, Windsurf, Codex, etc.). Strong system design and architectural fundamentals. Our Culture: The 5Cs We are guided by Collaboration, Commitment, Credence (trust), Customer-centricity, and Candor. We work together, ship quality, and communicate openly. What You Get Competitive compensation and best-in-class hardware. 5-day work week with flexibility. Monthly team lunches and annual offsites. Accelerated growth in a fast-scaling product organization.

Associate Staff Frontend Engineer Location: Bengaluru Hiring is still constrained by outdated processes manual screening, unconscious bias, and heavy administrative work. Talview is changing that with AI that actually works. We build GenAI-powered hiring and assessment platforms that make recruitment faster, fairer, and scalable. Our AI Products Alvy: The world s first AI Proctoring Agent for intelligent global exam monitoring. Ivy: A conversational AI Interviewer delivering unbiased first-round assessments. Impact: 10M+ assessments delivered across 120+ countries. The Role We re looking for an Associate Staff Frontend Engineer who combines deep technical expertise with frontend leadership. You ll shape frontend architecture, raise engineering standards, and drive long-term technical strategy. This role is ideal for Senior ICs who enjoy ownership and influence without stepping into people management. What You ll Do Architecture & Strategy: Own frontend architecture and influence long-term technical direction. Design Systems: Evolve UI foundations, accessibility standards, and shared component libraries. Technical Leadership: Review critical PRs, unblock teams, and mentor engineers across multiple squads. Optimization: Solve challenges in performance, state management, and cross-service integrations. Collaboration: Partner with Product, Design, and Backend teams to deliver end-to-end solutions. Excellence: Drive standards across testing, observability, and CI/CD pipelines. You Might Be a Fit If You Have Required Qualifications: 5+ years of professional experience building modern frontend applications. Deep expertise in JavaScript/TypeScript and frameworks such as React. Strong understanding of web performance, security, and accessibility. Experience delivering complex features within large, shared codebases. Proven track record of mentoring engineers and improving frontend practices. Bonus Points For: Experience with micro-frontend architectures or design systems. Hands-on experience with AI-assisted coding tools (Cursor, Windsurf, Codex, etc.). Prior Staff-level responsibilities or cross-team technical ownership. Our Culture: The 5Cs We are guided by Collaboration, Commitment, Credence (trust), Customer-centricity, and Candor. We work together, ship quality, and stay obsessed with users. What You Get Competitive compensation and best-in-class hardware/software. Flexibility: 5-day work week with flexible hours. Engagement: Monthly team lunches, annual offsites, and a sense of belonging. Career Growth: Accelerated path toward Staff / Principal Engineer roles.

Senior Product Designer Location: Bengaluru About Us: Observe.AI Observe.AI is a leading AI-powered platform transforming customer experience through intelligent automation. Our platform enables enterprises to deploy AI agents that seamlessly manage customer interactions, providing natural, human-like conversations with predictable outcomes. By combining advanced speech understanding, workflow automation, and enterprise-grade governance, Observe.AI enhances both human and AI agent performance. Our clients, including DoorDash, Affordable Care, Signify Health, and Verida, rely on Observe.AI to revolutionize their customer experiences, accelerating service delivery, boosting operational efficiency, and building stronger customer loyalty across all communication channels. As a member of the Product Design Team, you ll collaborate with a diverse group of talented individuals. We are committed to cultivating a strong design culture one that emphasizes collaboration, mentorship, and design excellence. Here, your work will directly influence product strategy, improve workflows, and help set new industry standards for user experience. As a Senior Product Designer, you ll play a pivotal role in shaping the user experience and interface of our products, bringing designs to life that empower our users and push the boundaries of the AI-powered solutions we deliver. What You ll Be Doing: Lead Design Solutions: Take ownership of design projects across multiple product areas, creating scalable and flexible design systems that enhance user experiences. Product Vision & Strategy: Help refine and define the long-term design direction of our products, working both independently and collaboratively with cross-functional teams to set strategic design goals. User Research & Data-Driven Design: Utilize qualitative and quantitative research to inform design decisions, ensuring solutions effectively meet user needs and solve real-world problems. Visual & Interaction Design Excellence: Create polished, high-quality, visually appealing, and user-friendly designs. Consider accessibility, responsiveness, and edge cases to ensure optimal usability. Design Systems Contribution: Help evolve and improve our design systems, contributing to consistency and efficiency across Observe.AI s platform. Cross-Functional Collaboration: Work closely with product managers, engineers, and other stakeholders to ensure seamless execution from initial concept to final implementation. Mentorship & Leadership: Guide and mentor junior designers, sharing expertise and fostering a culture of design excellence within the team. What You ll Bring to the Role: 7-9+ years of experience in UX/UI or Product Design, with a strong portfolio demonstrating impactful design work across complex projects. Experience designing Large Language Model (LLM)-powered products such as chatbots, voicebots, or other AI-driven solutions. Domain knowledge in the Contact Center Industry, with an understanding of its unique challenges and user needs. Expertise in user-centered design, interaction design, and usability best practices. Experience contributing to or building design systems and scalable UI frameworks. Ability to simplify complex problems into clear, elegant solutions with a solid understanding of information architecture and workflow design. Strong storytelling and communication skills, with the ability to present design rationale and influence stakeholders at all levels of the organization. Experience conducting user research, analyzing data, and using insights to drive product improvements. A proactive, self-starter mindset able to drive projects independently while collaborating effectively with cross-functional teams. Compensation, Benefits, and Perks: Medical Insurance: Comprehensive coverage, including free online doctor consultations. Leave Policies: Generous annual leave (national & festive holidays), privilege leave, sick leave, and parental leave. Learning & Development: A dedicated fund to support your continuous learning and professional growth. Flexible Benefit Plans: Tax exemptions (e.g., Meal card, PF) to optimize your benefits. Cultural Engagement: Fun events to build team culture and foster a strong work environment. How to Apply: To be considered for this role, please submit your resume and portfolio through our career portal or LinkedIn. If your portfolio requires a password, please provide it. We are particularly interested in seeing: Clear problem definitions based on research. Your creative process for developing solutions. Strong rationale behind design decisions. Polished UI & interaction designs that address defined problems.

Gen AI Support Engineer-2 Location: Bengaluru Experience: 4 7+ years Employment Type: Full-time About Us Exotel is the leading full-stack customer engagement platform and virtual telecom operator for emerging markets. Since its inception in 2011, Exotel has been powering 50 million daily engagements across voice, video, and messaging channels. We provide our unified customer engagement solutions to over 6000 companies globally, including industry leaders like Ola, Swiggy, Flipkart, GoJek, Byjus, Urban Company, HDFC Bank, Zomato, and Oyo. With $100 million in Series D funding and an ARR of $60 million, Exotel is a growth-stage company poised for massive impact. Overview We're seeking a Gen AI Support Engineer-2 to join our team. As an L2 Support Engineer, you will be the highest level of technical escalation within the support organization. Your role will encompass system reliability, platform integrity, troubleshooting mission-critical production issues, and collaborating with engineering teams for architecture feedback. Additionally, you'll help mentor junior engineers and improve operational processes and tools for large-scale environments. If you're passionate about writing clean code with Python and Django and want to contribute to a fast-paced, mission-driven company, this role is for you! Responsibilities Mission-Critical Issue Resolution: Own the resolution of high-priority, time-sensitive production issues. Root Cause Analysis (RCA): Lead RCA reviews and push for systemic improvements in system architecture and processes. Performance Optimization: Identify bottlenecks and propose architectural changes to improve system performance and scalability. Patch Management: Assist in configuring, deploying, and testing patches, releases, and application updates to production environments. SME for Production Systems: Serve as the Subject Matter Expert (SME) for Exotel's production systems and integrations. Cross-Team Collaboration: Work with Delivery, Product, and Engineering teams to influence system design, rollout strategies, and improvement plans. Mentorship: Lead and mentor L1/L2 engineers on troubleshooting best practices and continuous learning. Code Writing & Automation: Write clean, maintainable code for internal tools, scripts, and automation using Python and Django. Support Tooling: Automate recovery workflows and design support tools for proactive monitoring. Operational Excellence: Establish and improve SLAs, monitoring dashboards, alerting systems, and operational runbooks to ensure system reliability. Must Have Skills Backend Development Support: 3+ years of experience in backend development support, production support, or DevOps/SRE roles. Core Technologies: Proficiency in Python, Django, SQL, and troubleshooting in Linux. Web Technologies: Strong understanding of HTML, CSS, JavaScript, and other web technologies. Distributed Systems & Cloud: Experience working with distributed systems, cloud architecture (AWS), Docker, and Kubernetes. Automation: Strong scripting skills with Bash/Python for automation and operational support. CI/CD & Observability: Good understanding of CI/CD, observability tools, and release management workflows. Communication Skills: Excellent communication, leadership, and incident command skills for managing production issues and cross-functional collaboration. Nice to Have Experience with AI-powered systems and machine learning technologies. Familiarity with monitoring systems like Prometheus, Grafana, or Elasticsearch. Knowledge of microservices architectures and scaling distributed systems. Innovative Work: Be at the forefront of cloud-based communications technology and AI-driven customer engagement platforms. Impact: Play a key role in maintaining and optimizing systems that power millions of customer interactions daily. Growth Opportunities: Be part of a fast-growing company with ample learning opportunities and career development. Collaborative Environment: Work in a supportive, inclusive environment where your input and ideas matter. Competitive Benefits: Comprehensive benefits package including health insurance, mental wellness support, and more.

Staff Software Engineer AI & Automation Location: Bengaluru Company: Okta, The World s Identity Company Experience: 8+ Years Type: Full-Time About Okta Okta is the world s leading identity platform. We empower people to securely access any technology, anywhere, on any device. With products like the Okta Platform and Auth0, we place identity at the core of business security, enabling growth through safe digital transformation. At Okta, we value diverse perspectives and experiences. We believe in learning, collaboration, and building an inclusive environment where everyone belongs. About the Team The Business Technology - Shared Services team is at the forefront of Okta s internal digital transformation. We focus on building intelligent, automated platforms that simplify operations and deliver smarter, faster experiences to both employees and customers. We collaborate across engineering, data science, security, and business units to deliver cutting-edge solutions powered by Generative AI (GenAI), virtual agents, workflow orchestration, and intelligent recommendations. The Opportunity As a Staff Software Engineer, you ll play a critical role in designing and developing AI-powered platforms that drive automation, scale, and intelligence across Okta s business. You ll help make LLM-powered solutions and intelligent automation a reality for the enterprise ensuring performance, security, and reliability at scale. This is a hands-on, individual contributor (IC) role, ideal for engineers who are passionate about solving complex problems, architecting scalable systems, and pushing the boundaries of AI integration. What You ll Do Design & Build: Develop scalable backend services that embed GenAI and automation into core business workflows (e.g., virtual agents, document intelligence, smart routing). Collaborate Across Teams: Work closely with product managers, data scientists, and other engineers from ideation to production. Architect for Scale: Make key architectural decisions around LLM integration, API design, data flow, and observability. Code with Excellence: Write clean, secure, and maintainable code in Python, Java, or similar languages. Build for Production: Use Docker, Kubernetes, and CI/CD pipelines to build and deploy high-availability services. Champion Best Practices: Promote high standards for testing, security, code reviews, and operational readiness. Mentor & Guide: Support a collaborative team culture through peer mentorship and design reviews. What You ll Bring 8+ years of experience in software engineering with a strong track record of building and maintaining production-grade, cloud-native services. Expertise in distributed systems, API development, and cloud infrastructure (AWS, GCP, or Azure). Proficiency in Python, Java, or Go. Experience with Docker, Kubernetes, and observability tools (e.g., Prometheus, Grafana, ELK). Exposure to AI/ML concepts and eagerness to work with LLMs, NLP, or automation platforms. A strong sense of ownership, collaborative mindset, and a bias toward action. Passion for learning and working with emerging technologies especially in the AI and automation space. Why Join Okta Make AI Real: Help move GenAI from experimentation to enterprise-wide impact. Build with Purpose: Work on challenges that simplify and secure Okta s internal operations. Grow in a Human-Centered Culture: Join a humble, technically driven team that values learning, excellence, and personal growth. Join Okta and shape how identity, AI, and automation come together to power the modern enterprise.

Job Title: Assistant Manager Process Design Location: Bangalore Employment Type: Full-time About Zeta: Zeta is a Next-Gen Banking Tech company empowering banks and fintechs to launch innovative financial products. Co-founded by Bhavin Turakhia and Ramki Gaddipati in 2015, Zeta s flagship platform Zeta Tachyon is the industry s first modern, cloud-native, fully API-enabled banking stack. With over 15 million cards issued globally, Zeta Tachyon enables: Seamless, digital-first cardholder experiences Embeddable banking support for partners Hyper-personalized card programs Rapid product launches through web-based configurators Robust compliance and fraud management capabilities Zeta is working with major banks and fintechs globally and has 1,700+ employees, with 70% in R&D. The company raised $280M at a $1.5B valuation in 2021, backed by SoftBank, Mastercard, and other top investors. Role Overview: We are looking for an Assistant Manager Process Design who will drive automation, process transformation, and customer experience optimization. This role involves working closely with Product, Engineering, and Operations teams to build scalable and efficient customer support processes. Key Responsibilities: Identify opportunities for automation and process improvements and create a transformation roadmap. Design intuitive chatbot customer flows to enhance digital experience. Re-engineer existing processes to improve First Time Resolution (FTR) and overall customer satisfaction (CSAT). Set up proactive monitoring for customer journey leakages and coordinate with relevant teams for quick resolution. Establish a robust Voice of Customer (VOC) mechanism using inputs from multiple channels (email, chat, NPS, social media). Define and implement strategic process transformation initiatives to enhance the customer journey. Lead cross-functional efforts with Product, Engineering, and Operations to deliver process excellence. Support recovery work when necessary, ensuring business continuity. Deliver timely status updates to management and project stakeholders. Required Skills & Competencies: 2 4 years of experience in Process Design, Process Excellence, or Operational Transformation. Background in Operational Metrics (CSAT, AHT, FTR, Re-opens, FRT). Strong knowledge of Excel and PowerPoint. Six Sigma certification (preferably Black Belt) and experience with Lean methodologies. Familiarity with AI, automation, and digital tools in customer support. Excellent analytical and critical thinking abilities. Strong decision-making skills in real-time scenarios. Proven ability to work with multiple stakeholders to drive results. Excellent verbal and written communication skills. Qualifications: Bachelor s Degree (B.E./B.Tech) or a Postgraduate Degree / MBA in a relevant field. Equal Opportunity Employer: Zeta celebrates diversity and is committed to creating an inclusive environment for all. We welcome applicants from all backgrounds, cultures, and communities and believe a diverse workforce is key to our success. Qualification : Bachelors Degree (B.E./B.Tech) or a Postgraduate Degree / MBA in a relevant field

Job Title: Architect (Deputy Manager) Location: Bangalore Department: Design & Development Employee Type: Permanent Experience Range: 8 12 years Position Overview We are seeking an experienced Architect (Deputy Manager) with a strong background in high-rise residential and commercial projects. The ideal candidate will be responsible for managing the architectural design process from concept to completion, collaborating with internal teams and external consultants to ensure projects meet design excellence, compliance, and timelines. This role requires solid project management capabilities, a keen eye for detail, and a passion for sustainable, innovative design. Candidates with over 10 years of experience in architectural design and coordination will be well suited for this position. Key Responsibilities Project Management Manage architectural design projects to ensure timely delivery within scope and budget. Coordinate with cross-functional stakeholders, including internal teams and external consultants, to meet project requirements. Ensure accuracy and efficiency throughout the project lifecycle. Design Development Lead the creation and development of design concepts and detailed architectural drawings. Review and refine architectural plans, specifications, and models to maintain quality and compliance. Integrate sustainability and innovation into all design solutions. Team Collaboration Guide, delegate, and support junior team members in their tasks and professional development. Foster strong collaboration between architectural, structural, MEP, landscape, marketing, and sales teams. Liaise with site teams to ensure smooth execution and coordination. Regulatory Compliance Ensure all designs meet local building codes, zoning laws, RERA regulations, and company standards. Coordinate with relevant teams for documentation and approvals required for permits. Quality Assurance Conduct routine design reviews and quality checks to maintain design integrity and executional accuracy. Proactively address any design-related challenges that arise during the project. Innovation & Industry Trends Stay updated on the latest trends, tools, and techniques in architectural design. Introduce innovative design solutions, materials, and practices to improve project outcomes. Qualifications & Skills Education Bachelor s Degree in Architecture (B.Arch) from a recognized institution. Experience 8 12 years of professional experience in architectural design. Proven experience in managing design projects, especially high-rise residential and commercial developments. Technical Skills Proficiency in AutoCAD, Revit, SketchUp, and Microsoft Office tools. Deep understanding of building codes, regulations, and construction standards. Strong project management, coordination, and organizational skills. Soft Skills Excellent communication and presentation abilities. Strong problem-solving skills and high attention to detail. Collaborative mindset and ability to lead and work in cross-functional teams. Qualification : Bachelors Degree in Architecture (B.Arch) from a recognized institution

Position: Product Designer - 2 Location: Bangalore Department: Zetwerk Corporate About Zetwerk Zetwerk is a global manufacturing leader delivering high-quality industrial and consumer products worldwide. With over 10 state-of-the-art facilities across India, the US, Mexico, and Europe, and a supplier network spanning Southeast Asia and Latin America, we offer end-to-end manufacturing solutions combining global standards with local expertise. Our tech-enabled, flexible supply chain enables customized manufacturing strategies such as reshoring, nearshoring, and friendshoring tailored to product, market, and customer needs. Our proprietary Manufacturing Operating System (ZISO) powers real-time supply chain visibility, quality control, efficient logistics, and project management. Backed by prominent investors including Khosla Ventures, Accel, and Sequoia, we recorded an annual turnover exceeding 15,000 crore in FY 2024. Key Responsibilities Own design projects from concept through execution, managing scope and deadlines independently. Collaborate closely with product managers and engineers to identify user problems and develop effective design solutions. Create user flows, wireframes, interactive prototypes, and high-fidelity designs that translate ideas into seamless user experiences. Conduct user research and analytics deep dives; leverage findings to refine designs and improve usability. Partner with developers to ensure accurate and functional design implementation, negotiating trade-offs when faced with technical constraints. Contribute to and maintain the company design system, co-building reusable components with engineering teams. Actively participate in design critiques, reviews, stand-ups, and cross-functional team sessions. Mentor junior designers, fostering a culture of craftsmanship, constructive feedback, and design excellence. Job Requirements Bachelor s or Master s degree in Design or related field. 4 6 years of professional product design experience, preferably in SaaS, B2B, or enterprise software environments. Expert proficiency in Figma, including components, auto-layout, variants, and prototyping; experience with Figma Make AI is a plus. Strong user research skills, including planning, conducting, and synthesizing insights from qualitative and quantitative studies. Experience with user analytics tools like PostHog, Mixpanel, or similar platforms. Prior exposure to designing products for manufacturing, supply chain, or industrial systems is highly desirable. Qualification : Bachelors or Masters degree in Design or related field

Position: Principal Product Designer Location: Bengaluru Department: Design Employment Type: Full-time, On-site About Upstox At Upstox, we're building the future of investing simple, powerful, and inclusive. As one of India s fastest-growing fintech platforms, we re backed by leading investors such as Mr. Ratan Tata and Tiger Global, and committed to making wealth creation accessible to every Indian. Millions of users from first-time investors to seasoned traders trust us to power their financial journeys. We're growing fast, and we're doing it with purpose. If you thrive in high-energy, high-impact environments, you ll feel right at home here. The Role: Principal Product Designer As a Principal Product Designer, you ll drive design excellence across Upstox s most critical fintech experiences. In this senior individual contributor role, you ll shape user experiences through deep, hands-on design work without the responsibilities of people management. You ll help guide the evolution of our design systems and deliver intuitive, elegant, and scalable product solutions that directly impact millions. This is a pivotal role where design is not just support it s a strategic force in product development. Key Responsibilities Own end-to-end design of core product experiences from user research and ideation to execution and delivery Lead the development and scaling of a cohesive, cross-platform design system Translate user needs, business goals, and research insights into high-impact, pixel-perfect solutions Collaborate cross-functionally with product managers, engineers, marketers, and compliance teams Continuously measure and refine design output using KPIs, analytics, and user feedback Champion design thinking across the organization, advocating for user needs and design best practices Set a high design bar through thought leadership, mentorship, and hands-on execution 9+ years of experience in product design, ideally in consumer tech or fintech A strong portfolio that showcases deep user insight, systems thinking, and excellent execution across platforms Proficiency with Figma, Sketch, Adobe XD, and experience building and managing design systems Strong foundation in user-centered design, accessibility standards, and familiarity with fintech compliance Exceptional communication skills you articulate design decisions with clarity and influence across functions Self-motivated, adaptable, and excited by complex problem-solving in fast-paced environments Bachelor s degree in Design, HCI, Computer Science, or a related field (preferred) Why This Role Stands Out Shape the digital financial journey for millions of users in India s fast-evolving fintech space Work on high-impact, strategic product initiatives as a senior IC, not a manager Partner directly with founders and senior leaders across product, growth, and engineering Build and scale a world-class design system and practice from the ground up Be part of a design-first culture where your craft directly drives trust, success, and innovation Qualification : Bachelors degree in Design, HCI, Computer Science, or a related field

Job Title: Assistant Manager Process Design Location: Bangalore, India Employment Type: Full-time About Zeta Zeta is a Next-Gen Banking Tech company empowering banks and fintechs to launch modern, cloud-native financial products at speed and scale. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta s flagship platform, Tachyon, is the world s first modern, API-first banking stack supporting issuance, processing, lending, core banking, fraud, risk, and more all under one roof. With over 15 million cards issued on its platform globally, Zeta partners with leading banks and fintechs to deliver digital-first experiences, hyper-personalized programs, and rapid product innovation. We are a global team of 1700+ employees, with more than 70% dedicated to R&D, and are backed by major investors including SoftBank and Mastercard, with a valuation of $1.5 billion. Role Summary Zeta is seeking a driven and analytical Assistant Manager Process Design to spearhead customer journey improvements and process automation. You will be responsible for transforming customer-facing processes to enhance user experience, improve operational efficiency, and contribute to strategic initiatives across Product, Engineering, and Operations teams. Key Responsibilities Process Automation & Transformation: Identify improvement areas, create transformation roadmaps, and implement automation strategies to enhance service delivery. Customer Journey Mapping: Design chatbot flows and other digital experiences to ensure seamless, intuitive customer interactions. Continuous Improvement: Evaluate and re-engineer existing workflows to increase First Time Resolution (FTR), reduce Average Handling Time (AHT), and drive CSAT. Monitoring & Proactive Support: Establish early-warning systems and collaborate cross-functionally to prevent and address service issues. Voice of Customer (VOC): Build robust VOC mechanisms by analyzing feedback from email, chat, NPS, social media, etc., to drive actionable improvements. Strategic Initiatives: Lead cross-functional initiatives with Product, Engineering, and Business Ops to elevate customer experience and operational excellence. Project Reporting: Deliver timely and detailed project updates and reports to stakeholders and leadership. Skills & Competencies Experience in Process Design, Process Excellence, Automation, or Operational Excellence. Prior work with Customer Support teams and KPIs like CSAT, AHT, FTR, Reopens, and First Response Time. Proficiency in Microsoft Excel and PowerPoint for analytics and presentations. Working knowledge of Six Sigma (preferred: Black Belt), Lean methodologies, and digital tools. Familiarity with AI, chatbots, workflow tools, and digital customer experience technologies. Strong analytical thinking, decision-making, and stakeholder management skills. Exceptional communication skills, both verbal and written. Qualifications & Experience Education: BE/B.Tech or Postgraduate/MBA from a recognized institution. Experience: 2 4 years in a relevant role involving process optimization or customer journey transformation. At Zeta, we believe People Must Grow. You ll work with brilliant minds, cutting-edge technologies, and game-changing products. Our culture promotes innovation, continuous learning, and an inclusive workplace where every individual is valued. Equal Opportunity Statement Zeta is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees regardless of background, gender, religion, ethnicity, or identity. Qualification : BE/B.Tech or Postgraduate/MBA from a recognized institution.

Program Manager Product Design & Tech Documentation Location: Bangalore, India About Rubrik Rubrik (NYSE: RBRK) is on a mission to secure the world s data. As a newly public company with over $1B in Annual Recurring Revenue (ARR) and recognized leadership in Gartner s Magic Quadrant, we are redefining how enterprises ensure data integrity, resilience, and availability. Our award-winning Rubrik Security Cloud, powered by machine learning, protects data across enterprise, cloud, and SaaS platforms. Our design team has received global recognition, including Red Dot and iF Design Awards, and is known for its user-centric, scalable solutions that power mission-critical security outcomes. About the Team & Role With a global team of 55+ designers and tech writers, including a vibrant Center of Excellence in Bangalore (20+ strong), we re scaling rapidly. To support this growth, we are hiring our first Program Manager in Bangalore to operationalize excellence across the Product Design and Tech Documentation teams. This is a foundational role focused on bringing structure, coordination, and efficiency to a high-performing and award-winning team. You will work closely with design and documentation leadership to translate strategic direction into tangible outcomes. What You'll Do Serve as a strategic partner to Product Design and Tech Docs teams to execute initiatives on time and to high-quality standards. Coordinate feature releases, aligning efforts across Design, Product Management, and Engineering. Translate leadership strategy into actionable goals and drive progress across multiple concurrent projects. Collaborate with individual contributors across the Design and Docs teams to identify gaps in process, tooling, documentation, or asset management. Manage cross-functional dependencies and ensure timely delivery by balancing priorities and constraints. Capture and organize help documentation requirements and maintain project tracking. Own and manage the team s JIRA board, ensuring transparency and alignment. Communicate status, risks, and milestones to leadership and stakeholders. Facilitate cross-team initiatives and events to foster collaboration and alignment. What You ll Bring 4 8 years of relevant experience in program/project management, preferably in a product or design-led environment. Demonstrated ability to lead multiple, complex initiatives independently. Proactive and results-driven mindset with a passion for getting things done. Comfortable working in ambiguity with an adaptable, solutions-oriented approach. Excellent communication skills verbal, written, and presentation. Strong conflict resolution and negotiation skills, with the ability to manage diverse partner expectations. Experience navigating fast-paced product organizations with cross-functional stakeholders. JIRA knowledge and hands-on experience with Agile or similar frameworks (a plus). Prior experience working with Product, Design, or Documentation teams is strongly preferred. Be a foundational team member shaping operations in a high-impact, design-driven organization. Join a mission-led, design award-winning team that values excellence, inclusivity, and innovation. Work at the intersection of data security, user experience, and scalable design systems. Collaborate globally and grow within a world-class enterprise tech company. Join us and play a pivotal role in scaling how we build and deliver secure, user-centered solutions. Apply now to drive the future of design and documentation operations at Rubrik.

Senior Product Designer I Location: Bangalore, India About Rubrik Rubrik (NYSE: RBRK) is on a mission to secure the world s data. With over $1 billion in Annual Recurring Revenue (ARR) and a spot on Gartner s Magic Quadrant, we are reshaping how enterprises achieve business resilience against cyberattacks and operational disruptions. Our Zero Trust Data Security approach and Rubrik Security Cloud, powered by machine learning, secure data across enterprise, cloud, and SaaS environments. Our design excellence is globally recognized we re proud recipients of the Red Dot Design Award and the iF Design Award. About the Team & Role Rubrik s global design team comprises 55+ creative professionals from diverse backgrounds, including a thriving Center of Excellence in Bangalore with 20+ designers. As Rubrik s product and user base rapidly expand, we're focused on scaling our design impact and evolving enterprise-grade experiences that feel intuitive and powerful. We re hiring a Senior Product Designer I to join our Bangalore team. This is a critical hire someone who can contribute meaningfully to strategy, deliver compelling user experiences, and elevate the quality of enterprise design to consumer-grade standards. What You ll Do Champion the design process explore bold ideas, iterate with intention, and drive concept-to-execution with precision. Create deliverables across the full design lifecycle: storyboards, wireframes, flows, prototypes, and high-fidelity mockups. Collaborate closely with designers, product managers, and engineers, ensuring cohesive and well-implemented solutions. Solicit and provide thoughtful design feedback to continuously raise the quality bar. Engage directly with users and stakeholders to align design decisions with real-world needs. Contribute to the evolution of our design language and system, partnering with UI engineers to ensure pixel-perfect implementation. Push the boundaries of enterprise UX, setting a high bar for usability and visual design. What You ll Bring 4+ years of hands-on product design experience, preferably in tech-forward or enterprise environments. Bachelor s degree in Design (Product, Industrial, or similar); Master s in CS or HCI is a plus. A strong portfolio demonstrating a foundation in interaction and visual design, UX thinking, and end-to-end execution. A team player mentality ready to collaborate, iterate, and get hands-on. Excellent communication and presentation skills to clearly articulate design ideas and rationale. A proactive, curious mindset someone who seeks better solutions and doesn t settle for the obvious. Passion for consistency, scalability, and doing things the right way, every time. A listener who values understanding and empathy over ego. Enjoyment in solving complex, ambiguous design challenges. Be part of a globally recognized design team that s shaping the future of enterprise UX. Collaborate in an inclusive, fast-paced environment where your voice and vision matter. Create solutions with real-world impact, helping secure the world s most critical data. Work alongside award-winning designers, engineers, and leaders who are passionate about innovation. Apply now to help set a new benchmark for enterprise design at Rubrik. Let s design the future together. Qualification : Bachelors degree in Design (Product, Industrial, or similar); Masters in CS or HCI is a plus.

Staff Engineer DSPM Location: Bangalore, India About the Team Rubrik s Security Apps team focuses on securing customer data across cloud, SaaS, and on-premises environments. As data volumes grow exponentially, so do the associated cybersecurity risks. The team builds scalable and innovative solutions to protect, search, and analyze data seamlessly. Operating like a startup within a startup, they emphasize strong engineering principles, innovation, and teamwork to drive product excellence. About the Role As a Staff Engineer, you will play a critical role in Rubrik s R&D, collaborating closely with product teams to build and evolve scalable, fault-tolerant backend systems. You will lead the development of data ingestion pipelines and advanced analysis engines, shaping the technical direction of multiple projects. Additionally, you will mentor engineers, fostering leadership skills and promoting a culture of technical excellence. What You ll Do Design, develop, test, deploy, and maintain high-performance software systems. Build large-scale distributed systems and storage infrastructure. Develop backend services that ingest and process sensitive data from multiple cloud providers. Create data pipelines for classification, correlation, anomaly detection, automated issue resolution, and customer reporting. Own project priorities, deadlines, and deliverables with end-to-end accountability. Identify and resolve software bottlenecks, driving continual innovation. Provide technical leadership and mentorship to engineers, guiding their growth into leadership roles. Influence architecture and design decisions across teams and projects strategically. Propose and lead process improvements and technical initiatives to boost productivity. Collaborate rapidly with engineers, product designers, and stakeholders to solve real-world problems. Operate effectively in an agile, fast-paced environment, adapting quickly to evolving business needs. Experience & Qualifications Bachelor s or Master s degree in Computer Science or a related field. 13+ years of industry experience solving complex technical problems. Proficiency in one or more programming languages such as Go, Java, C/C++, Scala, or Python. Experience designing and architecting large-scale distributed systems. Proven ability to guide and mentor engineers in scalable software design and implementation. Strong communication and collaboration skills. Experience with public cloud platforms (GCP, AWS, Azure) is a plus. About Rubrik Rubrik is on a mission to secure the world s data with its Zero Trust Data Security platform. Using machine learning, Rubrik Security Cloud protects data across enterprises, cloud, and SaaS environments, enabling resilience against cyberattacks, insider threats, and operational disruptions while ensuring data integrity and availability. Qualification : Bachelors or Masters degree in Computer Science or a related field.

Product Design Manager Location: Bangalore, India Full Time Company: Meta Meta s Enterprise Products team is on a mission to create innovative experiences that empower employees and transform how we work. We are seeking a seasoned Product Design Manager in Bangalore to lead a talented design team focused on delivering best-in-class enterprise-level solutions that drive meaningful business outcomes. This role demands a proven leader with a strong track record of designing enterprise products, shaping strategy, and mentoring multidisciplinary teams. As part of the leadership team, you ll collaborate cross-functionally with product, engineering, UX research, content design, and data science to craft impactful, human-centered design solutions for Meta s internal products and systems. Key Responsibilities: Lead, mentor, and grow a high-performing team of product designers while fostering a culture of design excellence, collaboration, and inclusivity. Define team goals, align design resources to the highest priority projects, and ensure delivery of exceptional design work across enterprise products. Translate organizational goals into actionable product design opportunities and align team direction with cross-functional stakeholders. Maintain a high bar for visual and interaction design quality across the design lifecycle from discovery and strategy through delivery. Individually contribute to strategic initiatives involving complex, ambiguous problems and emergent product opportunities. Collaborate with product managers, engineers, UX researchers, and data scientists to ensure product solutions are grounded in user needs and business goals. Communicate clearly and effectively with senior leadership and executive stakeholders. Minimum Qualifications: 10+ years of experience in product design, with a focus on complex digital systems or enterprise tools. 5+ years of leadership experience managing and developing product design teams. Strong ability to drive product strategy and translate it into high-impact design work. Experience navigating large, matrixed organizations and working cross-functionally with technical and non-technical teams. Excellent communication and presentation skills, with experience influencing executive stakeholders. Preferred Qualifications: Experience working with distributed teams across multiple geographies. Background in designing for enterprise-level applications or internal business tools. About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. From Facebook and Instagram to WhatsApp and Messenger, we empower billions around the world. We re now moving beyond 2D screens into the future of digital experiences through AR, VR, and immersive technologies. Join us as we shape the next chapter of human connection. Equal Employment Opportunity: Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy or related medical conditions), sexual orientation, gender identity or expression, age, veteran status, disability, or other legally protected characteristics.

Principal Software Engineer - Backend | FinBox Location: Bengaluru Experience: 10-15 Years About FinBox: Where Fintech Meets Fun! Welcome to FinBox, where innovation in fintech meets creativity and excellence. Since our founding in 2017, we ve been transforming the financial services space, building state-of-the-art technologies that help lenders like Banks, NBFCs, and large enterprises quickly launch credit products cutting down development time from months to days. As a Series A funded company, we re rapidly expanding, with offices across India, Vietnam, Indonesia, and the Philippines. Our mission is to build the best-in-class infrastructure for lending products, empowering financial services firms worldwide to launch and scale credit programs that define the future of digital finance. We've already helped our customers disburse billions of dollars in credit, touching millions of lives globally. Innovative Environment: We encourage creative thinking and experimentation to push the boundaries of fintech. Impactful Work: Your contributions will directly impact millions, improving accessibility to credit across the world. Growth Opportunities: As a rapidly growing startup, we offer ample opportunities for personal and professional growth. Collaborative Culture: Join a dynamic, diverse, and inclusive team where everyone supports one another to drive meaningful change. Creative Thinkers: You thrive on out-of-the-box solutions and enjoy disrupting the status quo. Customer Heroes: You put the customer first and aim to solve their problems through innovation. Team Players: You work collaboratively and value diverse perspectives in achieving shared success. Key Responsibilities As a Principal Software Engineer - Backend, you will: Drive Technical Excellence Architect and deliver high-impact features and platform improvements with a focus on scalability, latency, and compliance (PCI DSS, GDPR, SOC2). Lead the resolution of critical tech debt across teams, ensuring long-term maintainability and performance. Shape Product Strategy Define and design long-term architecture that aligns with the business goals and technical requirements. Break down complex strategic initiatives into executable engineering tasks. Collaborate with Product, Sales, and Customer Success teams to align technical roadmaps with customer pain points. Ensure consistent, high-quality delivery across teams, maintaining high standards of engineering excellence. Grow Engineering Talent Mentor senior engineers, guiding them into leadership roles while fostering a culture of growth and excellence. Lead knowledge-sharing sessions, design reviews, and technical discussions to help upskill the team. Act as a Cross-Functional Partner Align engineering priorities with Product, Compliance, Operations, and Sales teams. Own Product Requirement Documents (PRDs) and vision decks for strategic features and roadmap alignment. Navigate trade-offs between different stakeholders and drive alignment across functions to ensure successful feature delivery. Ensure Production Stability Lead high-severity incident response and root cause analysis (RCA) processes, ensuring fast resolution and minimal downtime. Maintain and enforce up-to-date incident playbooks, driving a culture of reliability, accountability, and continuous improvement. Who You Are We re looking for someone who: Has 10+ years of experience in software engineering, with at least 3 years in a technical leadership or staff/principal role. Possesses expertise in system architecture, design patterns, and scaling distributed systems. Has a strong understanding of compliance and security frameworks such as GDPR, SOC2, and PCI DSS. Has proven experience in mentoring and developing senior engineers into leadership roles, fostering a culture of technical excellence. Demonstrates excellent collaboration skills, with experience working closely with cross-functional stakeholders to ensure alignment. Has hands-on experience in production incident management, improving system reliability and creating playbooks for incident response. Strong technical expertise in backend technologies (Go, Python, Java, Rust, etc.), cloud platforms (AWS, Azure, GCP), and databases (SQL/NoSQL). Nice to Have Experience working in SaaS or B2B product environments. Familiarity with OKRs and a metric-driven approach to product delivery. Contributions to open-source projects or active involvement in technical community events. Ownership: Lead major projects and own the technical direction for critical systems. Innovation: Work on cutting-edge technologies that redefine the future of digital finance. Impact: Play a direct role in providing accessible credit to millions of people worldwide. Culture: Join a team that values collaboration, creativity, and continuous learning. If you re a seasoned backend architect with leadership experience and a passion for fintech innovation, apply now and take your career to the next level with FinBox!

Role: System Administrator Experience Required: Minimum of 4+ years of relevant experience Location: Bangalore Notice Period: Open Preferably Immediate Joiners Employment Type: Full-Time About Aezion: Aezion is a forward-thinking technology solutions provider, specializing in custom software development, AI-driven solutions, and enterprise digital transformation. As a trusted digital engineering partner in the USA, we are committed to exceeding client expectations by delivering results that transform clients into long-term partners. Our promise: We get it right or make it right. At Aezion, we believe that work is more than just a job it s a ministry that reflects our values. We are dedicated to delivering excellence throughout the entire project lifecycle, from design and development to hosting, maintenance, and support. Our Culture: Aezion is a mission-driven company with a purpose rooted in service: Love others like Christ. Guided by our core values Love, Dependability, Humility, Diversity, Speed, and Innovation we aim to provide exceptional service. Our 200+ dedicated employees work together to turn our customers into lifelong partners, fueling their success through a commitment to excellence. Role Overview: As a System Administrator at Aezion, you will be pivotal in designing, implementing, and maintaining our IT infrastructure. You will ensure the reliability, scalability, and security of systems, while also optimizing performance and minimizing downtime. This role requires you to collaborate with cross-functional teams to develop infrastructure solutions that align with the business s strategic goals. Key Responsibilities: Provide day-to-day technical support for desktops, laptops, and servers, ensuring minimal downtime for end-users. Troubleshoot and resolve hardware, software, and network-related issues across the organization. Install, configure, and maintain both Windows and Linux operating systems. Manage user accounts, permissions, and security settings within Active Directory and other identity management systems. Deploy, configure, and maintain enterprise applications, antivirus solutions, and other security tools. Support and troubleshoot peripheral devices such as printers, scanners, and mobile devices. Assist with network connectivity issues, including Wi-Fi, LAN, and VPN configurations. Perform regular system updates, patch management, and ensure compliance with security protocols. Document technical procedures, troubleshooting solutions, and best practices for internal use and knowledge sharing. Provide training and support to users regarding IT policies, security, and best practices. Required Skills and Experience: Proven experience with Windows & Linux desktop and server environments. Strong troubleshooting skills for hardware, software, and network issues. Familiarity with Active Directory, Group Policy, and user management processes. Knowledge of IT security best practices, including antivirus solutions and endpoint protection. Expertise in software installation, driver configurations, and system updates. Experience with remote desktop support tools. Basic understanding of networking concepts such as IP addressing, DNS, DHCP, and VPN. Proficiency in supporting Office 365, email clients, and enterprise-level applications. Excellent customer service and communication skills for providing end-user support. IT certifications such as CompTIA A+, Microsoft Certified (MCP, MCSA), or ITIL are highly desirable.

AI & Cloud Solutions Architect - Infrastructure AI COE Introduction The Infrastructure AI Center of Excellence (COE) is a dedicated team of technical professionals focused on leveraging AI to empower IBM Infrastructure employees to be more effective in their jobs or improve customer's experience when they interact with IBM. We along with the AI Guild serves as a vehicle for knowledge sharing, collaboration, & skill development related to AI. Our core objectives are VELOCITY and SAFETY. We want to help roll out AI projects as quickly as possible, while also ensuring that they are done safely and while operating within the guardrails for AI usage within IBM. Your Role and Responsibilities Looking to make a significant impact? This is your chance to become a key technical architect in a dynamic team of talented professionals, designing and architecting innovative, industry-leading, cloud-based AI services. We are seeking an experienced AI & Cloud Solutions Architect to join us. This technical leadership role focuses on designing scalable architectures, establishing technical standards, and providing architectural oversight for AI-based services. You will be instrumental in solving complex technical challenges, designing system architectures, and collaborating with development teams to implement robust AI solutions. You will establish architectural principles and patterns while ensuring technical excellence across projects. Your efforts will ensure scalable, maintainable, and secure AI solutions for our customers. As an essential part of the technical leadership team, you will shape the technical vision while providing architectural guidance to development teams. Design and establish architectural frameworks for AI and cloud-based solutions. Create and maintain technical roadmaps for AI implementations across the infrastructure. Provide architectural oversight and technical direction for complex AI projects. Define technical standards, patterns, and best practices for AI solution development. Evaluate and recommend new technologies and frameworks for AI implementations. Collaborate with development teams to ensure architectural compliance and technical excellence. Design scalable, secure, and maintainable AI solutions. Create detailed architecture documentation and technical specifications. Review and approve technical designs and implementation approaches. Identify and mitigate technical risks in AI solution architectures. Required Education Bachelor's Degree Required Technical and Professional Expertise Minimum 7-12 years of experience in software development with focus on technical architecture. Deep expertise in designing AI solutions using frameworks like TensorFlow, PyTorch, LLMs, Generative AI. Strong background in cloud architecture patterns and microservices design. Extensive experience with distributed systems architecture and design patterns. Expert knowledge of backend technologies, including server-side languages (Node.js, Python, Java) and databases. Proven experience in designing RESTful APIs and event-driven architectures. Deep understanding of Cloud Technologies, Kubernetes, Kafka, Object Storage, and container technologies. Strong background in security architecture and compliance requirements. Experience in designing highly available and scalable cloud services. Expert knowledge of architectural patterns for AI model deployment and integration. Preferred Technical and Professional Experience Experience with emerging AI technologies and architectural patterns. Knowledge of enterprise architecture frameworks. Background in designing solutions for hybrid cloud environments. Experience with performance optimization and scalability design. Strong technical documentation and diagramming skills. Expertise in API design and management. Background in designing event-driven architectures. Experience with infrastructure as code and automation. Knowledge of AI governance and responsible AI principles. Track record of successful large-scale AI solution implementations.

Job Title: Group Design Manager, Head of Mid-Market Design India Company: Intuit Job Type: Full-Time Employment Type: Permanent Company Overview: Intuit is a global leader in financial technology, empowering individuals and communities to prosper. With over 100 million customers worldwide, using products like TurboTax, Credit Karma, QuickBooks, and Mailchimp, we are committed to creating opportunities for prosperity. We continuously innovate to deliver world-class financial solutions. Job Overview: The Mid-Market team at Intuit is focused on ensuring customers can grow with us as their business expands. Our mission is to transform QuickBooks from a self-service accounting tool into a comprehensive, sales-led suite of tools for growing businesses. Delivering a sophisticated, customer-centric product is key to our success. As the Group Design Manager and Head of Mid-Market Design in India, you will lead a team that delivers foundational reporting capabilities across the Intuit ecosystem and a new Business Intelligence (BI) offering for our most valuable customers. You will be responsible for collaborating with teams across locations, ensuring seamless product delivery. This role requires a leader who can influence senior stakeholders, drive design excellence, and nurture a high-performing team in a collaborative environment. Responsibilities: Lead Initiatives: Drive initiatives of significant scope and responsibility in creative vision, strategy, and execution. Customer-Centric Thinking: Ensure a deep understanding of customer, business, and shareholder needs, balancing these in decision-making and collaboration. Cross-Functional Collaboration: Work closely with product management and development teams in the US and India, guiding strategic vision, aligning teams, and delivering high-quality products. Design Leadership: Champion the creation of outstanding, customer-driven designs throughout the product lifecycle, from vision and exploration to execution. Influence and Communication: Use your excellent written, verbal, and visual communication skills to influence senior leaders and communicate design direction, backed by customer insights and solid principles. Reporting and BI Vision: Take an active role in leading the BI and Reporting team, ensuring a customer-first approach in the development of product features and reporting tools for mid-market customers. Qualifications: Experience: 10 years of experience in Design, with at least 5 years in leadership positions. Proven ability to deliver high-quality design output through a team. Educational Background: Bachelor s or Master s degree in Design, Human-Computer Interaction (HCI), Human Factors, Design Strategy, or a related field. Leadership Skills: Experience managing and leading a team of 5-10 designers, or multiple teams. Ability to influence senior stakeholders and manage multiple priorities effectively. Design Expertise: Demonstrated experience in delivering product design deliverables, such as prototypes, documentation, design specs, and assets (web and mobile). Business Acumen: Strong understanding of business needs, with experience managing stakeholder expectations and aligning designs with strategic goals. Communication & Project Management: Excellent leadership, communication, project management, and organizational skills. What We Offer: Innovative and Impactful Work: Contribute to transformative products that drive success for small businesses globally. Career Growth: Opportunities for personal and professional development in a dynamic and collaborative environment. Inclusive Culture: At Intuit, diversity and inclusion are part of our core values. We foster a collaborative and supportive environment for all employees. Qualification : Bachelors or Masters degree in Design, HCI, Human Factors, Design Strategy, or equivalent relevant experience

Company Overview Intuit is a global financial technology platform that drives prosperity for individuals and communities worldwide. Serving approximately 100 million customers through renowned products like TurboTax, Credit Karma, QuickBooks, and Mailchimp, we are dedicated to creating innovative solutions that empower everyone to prosper. We are constantly evolving to ensure that we can make this vision a reality for people everywhere. Job Overview At Intuit, we are committed to creating the future of financial technology by empowering people through innovation. The Experience Design team plays a pivotal role in bringing this vision to life. Our designers are deeply involved at every stage of product development from gathering insights and brainstorming ideas to prototyping, experimentation, and launching polished, user-friendly designs. We are innovating with technologies like machine learning and conversational UI to make every interaction seamless and delightful. We are looking for a Senior Design Leader to join the Go To Market (GTM) Technology team. This team is responsible for delivering some of the most critical customer-facing experiences across Intuit s entire ecosystem, including tools for monetization and experimentation. As part of the GTM Tech team, you will lead the design of Monetization experiences that include both pre-purchase and post-purchase customer interactions, impacting the success of Intuit's products. You will be responsible for designing and implementing a Monetization design system and overseeing projects within the Intuit Enterprise Suite. Additionally, you will lead a small team of designers and collaborate with external agencies, ensuring high-quality and impactful design solutions. This is a highly strategic role that offers the opportunity to influence monetization design across Intuit s products and to work at the intersection of marketing technology, personalization, and AI-driven experimentation. Responsibilities Design Leadership & Strategy Lead the design of Monetization experiences, focusing on both pre-purchase and post-purchase customer interactions, as well as sales-driven actions. Develop and lead the Monetization design system and contribute to the design of the Intuit Enterprise Suite. Be a role model in applying user-centered design (UCD) methodologies and design principles to solve customer challenges. Own the inputs for design strategy, design processes, design systems, and information architecture. Cross-Functional Collaboration Lead cross-functional collaboration with product management, product development, and project management teams to ensure timely and high-quality delivery of design solutions. Serve as the voice of design, advocating for design vision and solutions to business, product, and technology stakeholders. Team Leadership & Mentorship Lead and mentor a team of 2-3 full-time designers, helping them grow their design craft and develop key hard and soft skills. Collaborate with third-party design agencies to ensure efficient design production and on-time delivery. Work at Scale & Innovation Lead and execute the design of complex, large-scale projects that involve high-level design systems and reusable component libraries. Drive innovation by applying cutting-edge interactive design, including Generative AI and personalization technologies. Qualifications Experience: 15-18 years of experience in interaction design, product design, service design, or related fields. At least 10 years of experience managing and leading UX/UI designers. Education: Bachelor s or Master s degree in Product Design, Human-Computer Interaction, Interaction Design, or a related field. Alternatively, a Certified Usability Analyst certification is also acceptable. Skills & Expertise: Proven experience in applying user-centered design methodologies such as user-centered analysis, information architecture, task-flow design, and usability testing. Deep knowledge of design principles and the ability to apply them to create intuitive, user-friendly designs. Experience working with design systems and reusable component libraries. Additional Attributes: Highly organized, self-directed, and able to manage multiple, complex projects efficiently. Ability to build positive, collaborative relationships across teams and functions. Strong communicator and presenter with the ability to advocate for design vision and ideas effectively. Experience working with cross-functional teams and external agencies to ensure high-quality and timely delivery of designs. This role offers an exciting opportunity to lead design efforts that directly shape the future of monetization experiences and customer engagement across Intuit s ecosystem. You will work with cutting-edge technologies like Generative AI and personalization to create innovative and impactful solutions for millions of users around the world. If you're a visionary design leader passionate about creating customer-centric, innovative solutions at scale, we d love to hear from you. Join us and be part of a dynamic team that values creativity, collaboration, and leadership. Apply Now and help us shape the future of financial technology! Qualification : Bachelors or Masters degree in Product Design, Human-Computer Interaction, Interaction Design, or a related field.

Meet the Team As a Technical Lead, you will drive technical excellence across HPC infrastructure, network automation, DevOps practices, and SRE principles while leading architecture decisions and guiding teams in implementing high-performance solutions for AI/ML workloads on various network topologies. This role combines deep technical expertise with leadership responsibilities, focusing on system architecture, automation, reliability engineering, and development excellence. Your Impact Design and implement end-to-end automation solutions for HPC infrastructure (Compute, network, and storage) using Kubernetes operators, Terraform, and Ansible. Analyze compute, storage, and network traffic patterns during distributed training/inference operations across different AI/ML frameworks. Monitor and optimize network utilization patterns for various model architectures. Identify bottlenecks in network communication patterns. Perform root cause analysis across network, compute, and storage layers, with experience handling various failure scenarios and recovery procedures. Make architectural decisions and drive innovation. Develop infrastructure patterns for different workload types. Provide benchmarking and performance engineering leadership. Mentor junior engineers through architecture reviews and code critiques. Design and implement comprehensive telemetry collection systems for monitoring high-speed network microburst behavior. Develop sophisticated visualization tools and analytics frameworks to enable real-time identification of performance bottlenecks and system constraints, facilitating rapid optimization and troubleshooting. Minimum Qualifications Demonstrated expertise in distributed systems and infrastructure design (compute, storage, and networking). Experience with network automation tools and configuration management (Ansible, Python, Golang, YAML, YANG). Strong background in CI/CD, GitOps, or similar practices and tools. Expert-level experience with observability platforms and practices. Strong background in implementing distributed tracing, metrics collection, and log aggregation systems. Demonstrated experience in at least one completed performance benchmarking project for distributed systems, storage, network, and compute. Preferred Qualifications Bachelor s degree in Computer Science, Software Engineering, or a related technical field with 15-20 years of extensive hands-on experience in distributed systems development and DevOps practices. An advanced degree is a plus. Contributions to open-source projects related to distributed systems or performance engineering. Experience in analyzing and documenting system performance metrics across network, compute, and storage layers. Prior experience mentoring and developing technical talent. Understanding of AI/ML infrastructure and any prior experience with RDMA, RoCE v2 will be an added advantage. #WeAreCisco #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Qualification : Bachelors degree in Computer Science, Software Engineering, or a related technical field with 15-20 years of extensive hands-on experience in distributed systems development and DevOps practices. An advanced degree is a plus.