Design Metrics Jobs in Gurgaon

Position: Customer Satisfaction & Process Excellence Specialist Location: Gurgaon Experience: 5 to 8 years Education: MBA / PGDM in Marketing, Sales, or Operations Role Overview We are looking for a Customer Satisfaction & Process Excellence Specialist to drive Sales Satisfaction Index (SSI) initiatives and champion sales process improvements across our dealer network. This role will be instrumental in improving the customer experience, driving digital adoption, and supporting sales effectiveness through actionable insights and structured process excellence initiatives. Key Responsibilities Survey Planning & Execution Plan and manage SSI, Pre-Sales, and need-based sales surveys within defined timelines. Ensure quality data collection and compliance with established protocols. Data Analysis & Reporting Analyze and deliver dealer-wise and factor-specific survey reports. Monitor key satisfaction metrics and identify trends impacting customer experience. Customer Grievance Monitoring Investigate hot alerts and complaints from SSI surveys to uncover recurring customer issues. Coordinate resolution efforts with internal teams and ensure timely closure. Digitalization & Tool Enhancement Work with IT/Digital teams to digitize survey processes, ensuring smooth integration with platforms like Salesforce. Lead testing and improvement cycles for digital SOP manuals and customer-facing applications. Dealer Performance Support Share survey outcomes with regional teams and assist in developing dealer-specific improvement plans. Track progress of underperforming dealerships and provide structured feedback. Process Improvement Own and update digital Sales SOPs annually, ensuring alignment with evolving customer expectations and business goals. Collaborate with cross-functional teams to improve workflow efficiency and service quality. CX Monitoring & Digital Journey Optimization Regularly assess customer-facing digital touchpoints to ensure optimal user experience. Coordinate updates to maintain a seamless, intuitive customer journey. Key Skills & Competencies Strong analytical mindset and problem-solving capability Proficient in survey design, data analysis, and reporting tools Working knowledge of CRM platforms (Salesforce preferred) In-depth understanding of automotive retail sales processes Proficiency in MS Excel, PowerPoint, and data visualization tools Excellent communication and stakeholder management skills Preferred Qualifications MBA / PGDM in Marketing, Sales, or Operations 5 8 years of experience in customer experience, process improvement, or market research Automotive industry experience is highly preferred Skills Required Sales & Customer Experience Process Improvement Stakeholder Communication Survey & Data Analytics Drive customer-centric transformation and be at the forefront of sales excellence. Apply now and contribute to shaping a superior customer journey across our dealer network. Qualification : MBA / PGDM in Marketing, Sales, or Operations

Job Title: Product Designer 1 Location: Gurugram, Haryana, India Employment Type: Full-time About FarMart FarMart is revolutionizing food supply chains by connecting farming communities, food businesses, and consumers on one seamless digital platform. We source produce scalably through our first-mile platform, optimize processing with an asset-light model, and digitally distribute finished food, creating resilient and efficient food value chains globally. Backed by top-tier investors like General Catalyst, Matrix Partners, and Omidyar Network, and partnered with industry leaders including ITC, Adani, and Britannia, FarMart empowers over 230,000 farm aggregators and positively impacts millions worldwide. Role Overview At FarMart, design is about crafting usable, useful, and efficient B2B tools not just pretty screens. As a Product Designer 1, you will shape user experiences across SaaS and mobile products that directly impact farmers, field operators, and food companies. Key Responsibilities Define product flows and edge cases, contributing to new product ideas and UX improvements. Collaborate closely with the design lead to address UX challenges and evolve the design system. Work hand-in-hand with engineering teams throughout handoff, QA, and build phases to ensure design fidelity. Use Figma as the primary design tool, working with two active design libraries to streamline problem-solving. Who You Are 2+ years experience designing for B2B SaaS and mobile products. Strong portfolio demonstrating structured problem-solving and intuitive UX. Independent project ownership skills from brief to final build. Comfortable collaborating with engineers post-handoff including QA and UAT. Familiarity with prototyping tools like Framer. Knowledge of microinteractions using tools like Rive or Lottie. Basic understanding of front-end development to enhance handoff processes. A flat, transparent, and vibrant culture with a steep learning curve. An informal yet innovative workspace fostering creativity and ownership. Opportunities to tackle challenging problems and drive product innovation. Collaborate with passionate peers at the forefront of the agri-tech revolution. Early-career exposure to impactful projects transforming food supply chains. Join us at FarMart and help build the future of food value chains!

Director Product Management Location: Gurugram Experience: 5-6+ years in Product Management, with 3+ years hands-on software development experience Job Type: Full Time About Procol Procurement processes at over 80% of companies still rely on emails, Excel, and phone calls causing inefficiencies, delays, and cost leakages of up to 20%. Procol transforms procurement by automating manual workflows, improving efficiency by ~50%, doubling speed, and delivering 2-10% cost savings. Founded in 2018, Procol s secure platform is trusted by $1B+ global companies, managing over $5Bn in procurement spend. Rated 4.9/5 on G2 and featured by Forbes, our team comprises ex-Google NY, Zomato, and OYO professionals. We are backed by investors including Blume Ventures, Peak XV Surge, Beenext, and Rainmatter. Role Overview As Director Product, you will drive the vision to simplify business for millions by building and scaling core procurement products and experiences. You will lead a team of product managers and collaborate with engineering, design, data science, and marketing to deliver impactful solutions. What You ll Do Define Product Strategy: Develop long-term vision and quarterly roadmaps aligned with company goals. Conceptualize Solutions: Use a problem-first, data-driven approach to identify and prioritize product ideas, balancing platform and long-term considerations. Lead Product Builds: Partner with engineering and design to deliver customer-loved products on schedule, creating detailed specs and managing product scope. Launch & Advocate: Plan go-to-market strategies alongside Product Marketing and serve as the internal and external product champion. Manage Stakeholders: Collaborate closely with senior leadership and cross-functional teams to align strategy with execution. What You ll Bring Strong customer-first and business-first mindset with solid technical understanding. Self-driven and proactive, able to thrive in a fast-paced, competitive startup environment. Analytical, data-informed approach with curiosity about metrics and macro trends. Exceptional problem-solving skills and keen attention to detail. Strong product sense with experience building products from 0 to 1. Minimum 5-6 years in Product Management and 3+ years in software development. Why You ll Love Procol Monthly advance salaries and comprehensive health insurance for employees and families. Free breakfast and snacks in the office. Subscriptions to wellness platforms like PharmEasy, Clove, HealthifyMe, Lenskart, and more. Discounts on fitness, healthcare, and lifestyle services. Fast-paced growth with impact across thousands of businesses. Close collaboration with an experienced founding team dedicated to building a great company.

Job Title: Product Manager (LLMs & AI) Location: Gurgaon, Haryana Experience: 3-7 years Department: Product Management Employment Type: Full-Time About Spyne At Spyne, we are redefining how cars are marketed and sold with cutting-edge Generative AI. What started as a bold idea using AI-powered visuals to help dealers sell online faster has grown into a full-fledged AI-first automotive retail ecosystem. Backed by $16M in Series A funding from Vertex Ventures, Accel, and other top investors, we are scaling rapidly: Expanded across US & EU markets. Launched industry-first AI-powered Image & 360 solutions. Achieved 5X revenue growth in 15 months, with a goal for 3-4X growth this year. We are now rolling out an end-to-end GenAI Automotive Retail Suite and expanding into the US market to bring our AI-driven products to 3,000-4,000 dealers. What We Are Looking For We are looking for an experienced Product Manager to lead the development of Large Language Model (LLM)-powered applications and AI agents. This role will focus on harnessing the power of LLMs (e.g., OpenAI s GPT, Claude, or similar models) to create advanced, context-aware conversational agents and automation systems. As a Product Manager (LLMs & AI), you will work on defining and delivering AI solutions that transform the user experience, streamline processes, and unlock new business opportunities for Automotive dealers and buyers. This is a critical role in shaping Spyne s product strategy, translating user needs into AI-driven solutions, and collaborating with cross-functional teams to deliver innovative, AI-powered products. Product Strategy & Vision: Define and execute the roadmap for LLM-powered applications and AI agents, aligning with market trends and user needs. AI Innovation: Explore cutting-edge applications like chatbots, decision-support systems, and automation tools. Research & Experimentation: Collaborate with engineers and data scientists to fine-tune and deploy LLMs for real-world use cases. AI Advancements: Stay updated on emerging capabilities like multi-turn dialogue, in-context learning, and fine-tuning techniques. AI Agent Development: Build context-aware AI agents that integrate seamlessly into user workflows. Automation Solutions: Develop AI-driven tools for automating tasks like email responses, scheduling, and data extraction. User Experience & Adoption: Convert user pain points into intuitive AI-driven solutions with explainable outputs. Seamless AI-Human Interaction: Ensure smooth AI adoption by refining user interfaces and interactions. Cross-Functional Collaboration: Work closely with Engineering, Data Science, and Design teams to prototype and scale LLM-based features. AI Market Positioning: Collaborate with Sales and Customer Success teams to position AI capabilities as a key differentiator. Performance Metrics: Define and track KPIs such as accuracy, response time, and user engagement. Continuous Optimization: Enhance AI model efficiency and user satisfaction through iterative improvements. What You Must Have 1 3 years of product management experience in AI, SaaS, or data-driven products. Proven experience building or scaling LLM-powered applications (e.g., GPT, Claude). Strong familiarity with fine-tuning, prompt engineering, context management, and model evaluation. Ability to communicate AI concepts to non-technical stakeholders. Hands-on experience with Figma, Jira, and LLM APIs (OpenAI, Anthropic, Hugging Face). Data-driven mindset with a strong grasp of AI product metrics. Thrive in fast-paced, ambiguous environments. Strong Culture: A supportive and collaborative work environment that encourages innovation. Transparency & Trust: High levels of autonomy and trust in decision-making. Competitive Salary & Equity: Stock options for top performers. Health Insurance: Comprehensive coverage for employees and their dependents, including GMC, GPA, and GTLI coverage. Dynamic Growth Environment: Join a fast-paced, high-growth setting that will accelerate your professional development. Shape the Future of AI-Powered Automotive Retail If you're passionate about AI and want to play a key role in transforming the automotive retail experience, join Spyne and help us define the future of AI-powered automotive retail!

Job Title: Senior Product Manager SaaS & Logistics Tech | Gurgaon, Haryana Location: Gurgaon, Haryana, India Job Type: Full-time Department: Product Management Industry: SaaS | Logistics & Supply Chain Technology Company: Shipsy About Shipsy Shipsy is a fast-growing global SaaS company transforming logistics and supply chain operations through intelligent automation and end-to-end visibility. Our platform enables enterprises to streamline freight and delivery management, optimize costs, and enhance customer experience all while driving sustainable logistics practices. We serve over 190+ global businesses, facilitating the movement of 2+ million shipments daily, and are rapidly expanding across the Middle East, Southeast Asia, and Europe. With regional headquarters in Dubai and strong momentum in revenue, team growth, and customer base, we are poised for continued global scale. Backed by top investors like Sequoia Capital and InfoEdge, our team consists of experts from institutions like MIT Media Lab, IITs, and top-tier companies like Microsoft, Samsung Research, and Morgan Stanley. Role Overview: Senior Product Manager As a Senior Product Manager, you will play a strategic role in shaping the roadmap and evolution of Shipsy's platform. You ll work cross-functionally with Engineering, Sales, Customer Success, and Design to define product vision, drive feature development, and deliver scalable logistics solutions that generate measurable impact for our enterprise clients. This is a high-impact position that requires a mix of business acumen, customer empathy, and a strong product mindset in the SaaS and supply chain domain. Key Responsibilities Own end-to-end product lifecycle from ideation to launch to iteration for core features of the Shipsy platform. Collaborate with customers and internal stakeholders to gather insights and define user stories, requirements, and acceptance criteria. Deeply understand customer workflows and business needs to ensure product solutions align with measurable outcomes. Drive platform adoption by designing intuitive, value-driven experiences that address pain points and unlock efficiencies. Prioritize features using data, customer feedback, and market trends to inform product strategy and decision-making. Work closely with Engineering to ensure timely and high-quality delivery of product features. Identify and track key performance metrics for product performance, adoption, and ROI. Serve as a customer advocate, proactively capturing feedback and channeling it into continuous product improvements. Requirements & Qualifications 4+ years of Product Management experience in SaaS, logistics tech, or enterprise software environments. Strong understanding of B2B workflows, supply chain processes, or logistics platforms. Exceptional analytical and problem-solving skills; ability to translate complex business needs into clear, executable solutions. Excellent communication and stakeholder management skills. A strong sense of ownership, curiosity, and passion for building scalable, customer-centric products. Bachelor s degree in Engineering, Computer Science, or Business; MBA is a plus. What Makes This Role Exciting Be a part of a high-growth company driving transformation in a trillion-dollar industry. Work alongside top-tier talent in a collaborative, agile, and innovation-focused environment. Influence the roadmap of a platform used by global leaders like Reliance, UPS, Zepto, DTDC, and Burger King. Access professional development programs, international mobility options, and unique employee perks such as a scholarship program. Join Us at Shipsy If you are passionate about solving real-world problems, influencing product direction, and working in a fast-paced, purpose-driven SaaS company, then Shipsy is the right place for you.

Growth Analyst Location: Gurugram, India Employment Type: Full-time About ixigo ixigo is a technology company revolutionizing the way Indian travelers plan, book, and manage their trips. Founded in 2007 by Aloke Bajpai and Rajnish Kumar, ixigo helps travelers make smarter decisions through AI, machine learning, and data science. With apps like ixigo, ConfirmTkt, and AbhiBus, ixigo offers travelers the ability to book train, flight, bus tickets, hotels, and much more. In 2022, ixigo was named one of the Top 10 Most Downloaded Travel Apps worldwide (data.ai). Headquartered in Gurugram, ixigo also has offices in Bangalore (ConfirmTkt) and Hyderabad (AbhiBus). Job Description We are looking for a Growth Analyst to join our dynamic team. As a Growth Analyst, you will help us unlock growth opportunities by analyzing customer behavior and campaign performance. You will collaborate closely with marketing, product, and data teams to develop data-driven strategies that drive user acquisition, activation, retention, and revenue growth. Your work will directly impact how we scale smarter and faster. Key Responsibilities Data Analysis & Insights: Analyze user behavior, campaign performance, and funnel metrics to identify and drive growth opportunities. Reporting & Dashboards: Build and maintain dashboards and reports using BI tools (e.g., Tableau, Power BI, Looker) to track key performance indicators (KPIs). Data Querying & Processing: Develop SQL queries to extract, clean, and aggregate data from various sources and databases. A/B Testing & Experimentation: Design and run A/B tests and experiments to evaluate new growth initiatives and optimize performance across all user touchpoints. Strategic Collaboration: Work closely with marketing and product teams to design data-driven growth strategies that increase customer acquisition, activation, retention, and lifetime value (LTV). Campaign Measurement & Optimization: Support the measurement of paid and organic campaigns (including email, search, social media) and provide actionable insights to improve their effectiveness. Core Technical Skills SQL & Relational Databases: Advanced querying skills, performance tuning, working with window functions and CTEs. Data Visualization & BI: Proficiency in tools like Tableau, Power BI, or Looker for building dashboards and reports. Spreadsheet Modeling: Expert-level proficiency in Excel (pivot tables, macros; VBA is a plus). Scripting Languages: Familiarity with at least one scripting language (e.g., Python or R) for data cleaning, ETL tasks, and basic machine learning prototypes. Marketing Analytics Tools: Hands-on experience with Clevertap and Firebase for user engagement and campaign tracking. Good to Have Marketing Analytics Tools: Experience with tools like Google Analytics 4, Mixpanel, and Clevertap for campaign performance tracking. Ad Platforms: Basic understanding of programmatic ad platforms (e.g., DV360, Meta Ads API). Data Warehouses: Exposure to SQL-based data warehouses like Snowflake, BigQuery, or Redshift. Impactful Work: Directly contribute to the growth and success of a leading travel tech company. Collaborative Culture: Work with talented professionals across diverse teams. Career Growth: Opportunities for fast-paced career development. Competitive Compensation: Enjoy a competitive salary and benefits package. Work-Life Balance: We encourage a healthy work-life balance in a supportive environment.

Assistant Manager / Sr. Executive - Performance Marketing Location: Gurugram, Haryana, India Employment Type: Full-time About ixigo ixigo is a leading travel-tech company based in India, empowering millions of travelers to plan, book, and manage their trips across rail, air, buses, and hotels. Using cutting-edge AI, machine learning, and data science, ixigo helps travelers make smarter decisions. With the inclusion of ConfirmTkt and AbhiBus in 2021, ixigo is positioned as one of the top 10 most downloaded travel apps globally, as per data.ai (2022). We re headquartered in Gurugram, with additional offices in Bangalore and Hyderabad. Job Description We are looking for a Performance Marketer with a creative, analytical mindset to help ixigo continue to grow. In this role, you will manage campaigns across various digital marketing platforms to drive high-quality user acquisition and optimize return on investment (ROI). You will work in a fast-paced startup environment, thrive on problem-solving, and take ownership of driving the growth of one or more of ixigo s products. Your ability to leverage data, craft creative strategies, and test various channels to improve performance will be essential to your success. This is an exciting opportunity to have a direct impact on the growth of our digital platforms. Key Responsibilities Campaign Management: Own and manage paid marketing campaigns across platforms such as Google, Facebook/Instagram, Apple Search Ads, Bing, Snapchat, Twitter, Quora, etc., ensuring the highest possible user acquisition quality. Performance Analysis: Track, report, and analyze performance KPIs across all channels to optimize campaigns and maximize ROI. Highlight potential trade-offs between CPA-based activities, and make data-driven recommendations on budget allocation and strategy adjustments. Growth Strategy Development: Leverage market research and audience insights to segment, target, and engage potential customers effectively. Design creative, data-backed marketing strategies and test campaigns to identify opportunities for improving user engagement and growth. Identifying New Channels & Opportunities: Explore new and emerging marketing channels to drive faster adoption and identify viral growth opportunities. Experiment with new platforms, products, and technologies to uncover strategies that drive growth. Product & Content Optimization: Work closely with product and content teams to identify opportunities for driving viral growth and improving acquisition efforts. Testing and Iteration: Use A/B testing tools, Google Analytics, Adjust, and Firebase to measure, experiment, and refine campaign strategies. Creative Skills: Collaborate with design teams and use tools like Photoshop (or other basic image-editing tools) to create high-quality visual assets for marketing campaigns. Qualifications Must-Have Skills & Experience Education: B.Tech/B.E. from a Tier 1 college (MBA is a plus). Experience: 2 - 4 years of hands-on experience driving user acquisition through digital channels for mobile and internet products. Experience with digital marketing channels such as Google Ads, Facebook/Instagram, Snapchat, Twitter, Apple Search Ads, Quora, etc. Marketing Expertise: Deep understanding of Search Engine Marketing (SEM), Social Media, and Content Marketing strategies. Strong knowledge of A/B testing, Google Analytics, Adjust, Firebase, and other digital marketing tools. Creative & Analytical Skills: Strong creative intuition and analytical thinking akin to a Product Manager. Ability to generate creative marketing solutions while keeping an eye on performance metrics. Technical Acumen: A solid grasp of user behavior and mobile app marketing. Experience using image editing tools (e.g., Photoshop) for campaign assets is a plus. Growth Mindset: Strong curiosity about new apps, web products, SaaS tools, and platforms that can drive faster growth. A knack for identifying trends and testing new ideas to find what works. Behavioral Traits Communication: Exceptional communication skills with the ability to express complex ideas in simple and easy-to-understand terms. Creative Problem-Solver: Ability to come up with creative and effective solutions to marketing challenges. Startup Mindset: Thrive in an an informal startup environment and bring a hands-on, proactive attitude to the table. High Energy & Drive: Possess a high energy level with a commitment to achieving goals and driving team success. Impact: Own and drive the performance marketing strategy for ixigo s products. Dynamic Environment: Work in a fast-paced, high-energy startup culture. Growth Opportunities: Learn and grow in an environment that fosters creativity and innovation. Competitive Compensation: We offer attractive pay and benefits.

Job Title: HR Manager Overview: Keysight Technologies is at the forefront of technology innovation, providing groundbreaking solutions in electronic design, simulation, prototyping, testing, manufacturing, and optimization. With a workforce of approximately 15,000 employees, we serve industries such as communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets across over 100 countries. At Keysight, we re driven by a bold vision and a passion for solving complex challenges through industry-first solutions. We foster a culture of diversity, equity, and inclusion, which are integral to our innovation and success. We are seeking an experienced and strategic HR Manager to join our team and help us deliver on our vision. Key Responsibilities: Labor Compliance: Ensure adherence to local labor laws and regulations. Manage employee relations issues, including handling grievances and disciplinary actions. Keep up-to-date with labor legislation and update company policies accordingly. HR Operations: Oversee the day-to-day HR operations ensuring consistency and efficiency across the organization. Implement HR policies and procedures to ensure effective management and adherence. Leverage HR metrics and analytics to improve processes and decision-making. Foster an inclusive and diverse workplace within HR operations. HR Vendors Management: Manage relationships with HR vendors, including recruitment agencies and compliance partners. Negotiate contracts and ensure vendors meet service level agreements. Evaluate vendor performance and address concerns or issues as necessary. Business Support: Partner with business leaders and global HR teams to provide support on country-specific HR initiatives. Promote a positive work environment that enhances employee engagement. Support organizational change initiatives and manage the employee impact effectively. Learning & Development (L&D): Oversee new hire orientation and onboarding programs. Design and deliver training programs on compliance and management practices. Assist teams in leveraging the Keysight Learning Platform for available online training. Qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field. Proven experience in a senior HR role, ideally as an HR Manager. In-depth knowledge of local labor laws and HR best practices. Excellent communication and interpersonal skills to build strong relationships. Strong organizational and time management skills with the ability to handle multiple priorities in a fast-paced environment. Proficiency in HR software and Microsoft Office Suite. A strong commitment to promoting equal opportunity and diversity. Skills: Leadership and team management abilities. Strategic thinking and problem-solving capabilities. Skilled in negotiation and conflict resolution. Analytical skills with a data-driven approach to decision-making. Adaptability and resilience in navigating change and challenges. Cultural competence and inclusivity mindset. Knowledge of emerging HR trends and technological advancements. How to Apply: If you're ready to make an impact in a global organization and be a champion for diversity and inclusion, apply today to join our innovative team at Keysight Technologies! Equal Opportunity Employer Keysight is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Qualification : Bachelor's degree in Human Resources, Business Administration, or a related field.

IT Operations Manager Company Overview Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world s most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes. Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development. What you ll do: We are looking for an IT Operations Manager to join our Corporate Technology team in Gurugram. The role involves working closely with other Specialists to direct and manage all operational activities related to IT Operations spanning across multiple office spaces and collaborate with key stakeholders across geographies to play an active role in monitoring and supervising the operations, ensuring the team members address the requests within the agreed Service level agreements by adhering to the defined processes. You ll play a pivotal role in supervising and managing a team of Specialists and oversee day-to-day operations to meet Service Level Agreements through optimum quality and service. Additionally, you ll need to demonstrate high proficiency in operations procedures, be proactive in communication, and define performance metrics for processes and individuals. You ll ensure effective and efficient working relationships between the team members, maintain a high level of morale and productivity and provide direction to the members on Operations. As an IT Operations Manager, you ll be responsible for monitoring end-user compute infrastructure and resolving system issues, manage installations, upgrades and configurations of both hardware and software, assess system performance, and recommend improvements, resolve or assist with issues escalated by Specialist, provide support and guidance to stakeholders, collaborate with other departments within the organization to resolve issues. You ll also need to lead and manage projects by setting timelines, defining deliverables, and ensuring alignment with business objectives. This includes analyzing reports and statistical data to assess productivity levels and identify root causes for underperformance, developing customized reporting to measure and track operational metrics, and overseeing key weekend initiatives such as user migrations to newer platforms, software and hardware upgrades, and audits. Additionally, you ll coordinate cross-functional teams, monitor progress, address risks and obstacles, and ensure successful project completion within scope, budget, and deadlines. What you ll need: The ideal candidate should have more than five years of experience preferably at a technology or financial firm. The candidate should have excellent computer skills including organizational and time-management skills and proven experience as IT Operations Manager. Experience in Project management for enterprise product implementation. Candidate should have experience with system & application installations, configuration and analysis and good understanding of policy, planning, and strategy. Candidate should have fair understanding of Windows platform and Cloud platforms like Azure. The following areas are preferred: Strong knowledge of designing and implementing office technical infrastructure. Proficiency in OS management and network administration, including TCP/IP, DNS, DHCP, VLANs, routing, and switching. Experience with Azure infrastructure, including Azure Virtual Machines, Azure Active Directory, Azure Networking, and Azure Security. Excellent leadership and team management skills, with the ability to motivate and develop a high-performing team. Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, Cisco Certified Network Associate) are a plus. The ideal candidate should have the ability to oversee inventory requirements and forecast hardware purchases at regular intervals. Candidate should also have outstanding communication skills, leadership and organizational skills and ability to manage multiple projects and tasks at hand, problem-solving aptitude and assist with important strategy decisions w.r.t project planning and implementation. The candidate should be a self-starter who is structured, action-oriented, and has a sense of urgency, as well as being deadline-oriented and should have the ability to lead a team. Arcesium and its affiliates do not discriminate in employment matters on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. Note that for us, this is more than just a legal boilerplate. We are genuinely committed to these principles, which form an important part of our corporate culture, and are eager to hear from extraordinarily well qualified individuals having a wide range of backgrounds and personal characteristics.

About Shiprocket: At Shiprocket, our mission is to simplify, democratize, and enhance the e-commerce experience. We empower e-commerce sellers by providing AI-driven technology and reliable services that cover everything from conversion and order fulfillment to shipping, communication, and returns management. Our platform integrates data, workflows, and supply chains at scale, offering sellers the tools they need to deliver exceptional customer experiences. We are driven by a set of values that shape our culture and success. We believe in innovation under constraints, reacting swiftly with purpose, and maintaining a frugal mindset that leads to growth. At Shiprocket, honesty is key, and we thrive on direct communication. We re not a family we re a sports team, united in our pursuit of success. Above all, we obsess over our customers. Role Overview: We are looking for a motivated and data-driven Customer Lifecycle Marketing (CLM) Lead to join our growing team. In this role, you ll be responsible for developing and executing a comprehensive customer lifecycle marketing strategy that maximizes customer lifetime value and drives sustainable growth. By leveraging data insights, you will optimize customer journeys, create personalized experiences, and foster lasting customer relationships. Key Responsibilities: Strategize & Execute: Develop and implement a comprehensive customer lifecycle marketing strategy across multiple channels (email, push notifications, in-app messages, SMS, social media). Automate & Optimize: Design, build, and optimize automated customer journeys through marketing automation platforms to engage customers at key touchpoints. Personalization: Personalize experiences for customers based on their behavior, preferences, and purchase history to drive deeper engagement. Experimentation: Conduct A/B testing and other experiments to refine campaigns, improve performance, and identify new opportunities for optimization. Data Analysis: Analyze customer data to identify valuable segments, predict churn risks, and uncover opportunities for cross-sell and upsell initiatives. Performance Tracking: Monitor key metrics such as customer lifetime value (CLV), churn rate, and customer acquisition cost (CAC), and report on the success of campaigns. Collaboration: Work closely with cross-functional teams (product, engineering, customer success) to ensure a seamless and optimized customer experience. Stay Updated: Keep abreast of emerging trends in customer lifecycle marketing and new technologies to continually improve strategies and tactics. Preferred Skills & Qualifications: Experience: 2+ years of experience in customer lifecycle marketing, with at least 4 years of experience in growth or broader marketing roles. Customer Journey Expertise: Strong understanding of customer journey mapping and user experience best practices. Marketing Automation: Experience using marketing automation platforms to execute and optimize campaigns. Analytical Skills: Strong problem-solving and analytical skills, with the ability to derive actionable insights from data. Communication Skills: Excellent written and verbal communication skills, with the ability to collaborate and present effectively. Growth Mindset: Passion for learning, adapting, and continuously improving in a fast-paced environment. Educational Background: Bachelor s degree in Marketing, Business, or a related field. Bonus Points: AI & Personalization: Experience with AI-powered personalization and recommendation engines. Startup Experience: Familiarity with working in a fast-paced, high-growth startup environment. Qualification : Bachelors degree in Marketing, Business, or a related field.

About Shiprocket: At Shiprocket, we are on a mission to simplify, democratize, and enhance e-commerce. We empower sellers with AI-driven technology and reliable services that encompass everything from conversion and order fulfillment to shipping, customer communication, and returns management. Our platform leverages data, workflows, and scalable supply chains to equip sellers with everything they need to deliver a delightful customer experience. What It s Like to Work at Shiprocket: At Shiprocket, we embody a unique culture driven by the following success traits, helping us accomplish great things and strive to be a great place to win: Innovation Through Constraints: Learn to work under constraints and use them to fuel innovation. Speed Above All Else: Make decisions based on impact and act quickly. Ruthless Frugality: Being frugal can lead to significant growth. Direct & Honest Communication: We value transparency and candor. A Sports Team, Not a Family: We re here to win together. Customer Obsession: Your priority is always the customer. Role Overview: Shiprocket is looking for a highly driven Performance Marketing Lead to take charge of our performance marketing initiatives across the platform s suite of products. You ll spearhead the strategy and execution of high-impact campaigns, harnessing AI/ML to optimize performance, automate tasks, and unlock new growth opportunities. This role involves exploring new channels and staying ahead of industry trends to scale performance marketing efforts effectively. Key Responsibilities: Campaign Development & Execution: Design and implement high-impact performance marketing campaigns across a variety of channels, including Google Ads, Meta Ads, Affiliates, and emerging platforms like TikTok Ads and programmatic advertising. Innovative Strategies: Continuously experiment and innovate with new channels and technologies to improve campaign performance, including influencer marketing and other emerging trends. AI/ML Optimization: Leverage AI/ML tools to automate tasks, optimize campaign performance, and achieve better results. Customer Insights: Analyze user behavior, track customer journeys, and monitor market trends to inform marketing strategies and improve campaign targeting. Data-Driven Decision Making: Use data analysis to track key metrics, generate insights, and drive performance improvements. Cross-Functional Collaboration: Partner closely with product, engineering, sales, and customer success teams to align marketing strategies with business objectives and ensure cohesive execution. Budget Management: Manage marketing budgets effectively, track ROI, and optimize ad spend to achieve maximum return on investment. Industry Expertise: Stay up-to-date with industry trends, best practices, and the competitive landscape to inform strategy and maintain Shiprocket s competitive edge. Team Leadership: Build, mentor, and grow a high-performing team of performance marketing specialists, ensuring the team stays ahead of the curve in campaign execution. Preferred Skills & Qualifications: Experience: 4+ years of experience in performance marketing, ideally within a fast-paced startup environment. Track Record: Proven success in managing high-volume, high-impact performance marketing campaigns, both independently and as a team lead. Analytical Expertise: Strong analytical skills, with the ability to analyze data, derive insights, and make data-driven decisions. Advertising Platform Expertise: Extensive experience with Google Ads, Meta Ads, and other major advertising platforms. AI/ML Tools: Experience using AI/ML-powered marketing tools, such as Google Ads Smart Bidding or Facebook Ads+. Emerging Channels: Familiarity with emerging marketing channels and new technologies that drive campaign innovation. Growth Mindset: A passion for learning, adapting, and overcoming challenges. Communication Skills: Excellent communication, collaboration, and presentation abilities to work cross-functionally and present ideas clearly. Educational Background: Bachelor s degree in Marketing, Business, or a related field. Bonus Points: New Channels: Experience in unlocking and experimenting with new, untested marketing channels. AI/ML Success: Demonstrated success in using AI/ML to optimize marketing campaigns and enhance performance. Qualification : Bachelors degree in Marketing, Business, or a related field.

About Shiprocket: At Shiprocket, we are on a mission to simplify and elevate the e-commerce experience. We provide e-commerce sellers with AI-powered technology and reliable services, covering everything from conversion and order fulfillment to shipping, customer communication, and returns management. Our platform scales data, workflows, and supply chains to equip sellers with the tools they need to deliver exceptional customer experiences. What It s Like to Work at Shiprocket: At Shiprocket, we embrace the following success traits that shape our culture and drive us toward achieving great things: Innovation Within Constraints: Embrace constraints and use them as a foundation for innovation. Speed is Key: Make swift decisions and take action based on their potential impact. Ruthless Frugality: Be frugal, as it leads to growth and efficiency. Direct Communication: Be transparent and honest in all interactions. Sports Team Mentality: We re not a family, we re here to win as a team. Customer Obsession: Always prioritize the customer and their experience. Role Overview: We re seeking a highly analytical and data-driven Central Analytics Lead to drive data-informed decision-making across Shiprocket. In this role, you ll play a critical part in building and scaling our central analytics function. You will help identify key business opportunities, provide actionable insights, and enable data-driven strategies across all departments. Key Responsibilities: Develop & Implement Analysis Frameworks: Design and implement robust data analysis methodologies and frameworks to enhance decision-making. Dashboard & Reporting: Build and maintain data dashboards and reports to monitor performance and track key business metrics. In-depth Data Analysis: Conduct detailed analysis to identify trends, uncover insights, and inform strategic decisions that drive business growth. Stakeholder Presentations: Develop data-driven presentations to communicate insights and recommendations to stakeholders across the organization. Cross-Functional Collaboration: Work closely with teams across product, marketing, sales, and operations to understand their data needs and provide actionable insights. Team Development: Build and mentor a high-performing team of analysts (future expectation). Identify Opportunities for Innovation: Identify areas for process improvement and data-driven innovation to enhance business strategies. Ensure Data Integrity: Maintain data quality and integrity across all systems and platforms. Stay Ahead of Trends: Keep up-to-date with the latest advancements in data analytics and visualization tools. Preferred Skills & Qualifications: Experience: 4+ years in an analytics role, ideally in a fast-paced, high-growth startup environment. SQL & Data Warehousing: Exceptional SQL skills with experience in data warehousing and ETL processes. Data Visualization: Strong experience with data visualization tools (e.g., Tableau, Power BI, Looker). Communication Skills: Excellent presentation, communication, and storytelling abilities to translate complex data into actionable insights. Analytical & Problem-Solving Skills: Strong critical thinking and independent problem-solving skills to tackle complex data challenges. Growth Mindset: Eagerness to learn and adapt to new challenges and technologies. Educational Background: Bachelor s degree in Statistics, Mathematics, Economics, Computer Science, or a related field. Bonus Points: Data Infrastructure: Experience in building and scaling data infrastructure and systems. Machine Learning: Experience with machine learning and predictive modeling techniques. Qualification : Bachelors degree in Statistics, Mathematics, Economics, Computer Science, or a related field.

About Shiprocket: We re on a mission to make e-Commerce simple, accessible and trustworthy. We enable e-Commerce sellers with AI-driven technology and dependable services encompassing conversion, order fulfillment, shipping, buyer communication, returns management, and more. Our platform leverages data, workflows and supply chains at scale, providing sellers with just about everything they need to provide a delightful customer experience. We are committed to the following success traits that embody our culture and how we work together to accomplish great things and be a Great Place to Win! Key to True Innovation Manufacture Constraints & learn to work under them. Speed Above All Else Use your judgement of the impact & react accordingly. Be Ruthlessly Frugal It can lead to growth. Say It Like It is Be direct & honest. We are Not A family We are a sports team! We are here to win. Your Priority Obsess over customers. Role Overview: The role of Marketing Business Partners involves taking charge of scaling and growing our products visibility, user base, and engagement. The ideal candidate will bring a blend of strategic thinking, hands-on execution, and deep expertise in performance marketing, CLM and growth campaigns across web and mobile platforms. The Marketing Business Partner will be responsible for creating and executing comprehensive marketing strategies that drive user acquisition, retention, and overall product growth for our offerings. You will work cross-functionally with product, operations, and engineering teams to understand user behavior, craft tailored marketing campaigns, and optimize performance across both web and mobile channels. This role demands a data-driven mindset and a passion for driving measurable results. Roles and Responsibilities: Develop Marketing Strategy: Lead the development of go-to-market strategies and plans for customer acquisition, engagement, and retention. Understand customer needs and competitor landscape to create compelling propositions and campaigns that resonate with target audiences. Work closely with product teams to integrate marketing initiatives into the product roadmap. Performance Marketing Execution: Design and execute performance marketing campaigns (paid search, social media ads, display ads, retargeting, etc.) across both web and mobile platforms. Continuously optimize ad creatives, targeting strategies, and bidding tactics to drive high-quality user acquisition & engagement. Manage and allocate marketing budgets efficiently across multiple channels to maximize ROI. Data-Driven Decision Making: Leverage analytics tools (Google Analytics, Firebase, Branch, Intercom) to monitor key performance indicators (KPIs), track the success of campaigns, and identify areas for optimization. Provide regular reporting on marketing performance, user acquisition metrics, lifetime value (LTV), customer acquisition cost (CAC), and other relevant metrics. Use A/B testing, cohort analysis, & other growth techniques to improve customer conversion & retention rates. User Engagement & Retention: End to end ownership of the funnel and optimization of the same in alignment with business objectives. Work closely with the product and customer experience teams to develop initiatives aimed at increasing app usage, repeat transactions, and user loyalty. Design and implement push notifications, email marketing, and in-app campaigns to improve user engagement. Collaboration and Leadership Reporting: Collaborate with cross-functional teams (product, design, engineering) to ensure alignment on marketing initiatives and business objectives. Take end to responsibility for cadences and metrics reporting as well business team liaison. Scaling the Product: Focus on rapidly scaling the product s user base through targeted and high-impact marketing strategies. Identify new opportunities for growth, including regional expansion and partnerships. Preferred Skills & Qualifications: Minimum 4-5 years of experience in performance marketing, preferably in a high-growth tech environment or consumer-focused mobile app. Proven track record of scaling up products through digital marketing and performance optimization, ideally in hyperlocal, e-commerce, or delivery-based businesses. Experience with digital marketing platforms and concepts (E.g. Google Ads, Facebook Ads, Instagram). Strong proficiency in data analytics and KPIs (CPA, CPC, CTR, LTV, CAC, etc.). Solid understanding of mobile-first marketing, user acquisition, and app store optimization (ASO). Hands-on experience with growth marketing tactics such as A/B testing, referral programs, CRM, & lifecycle marketing. MBA or equivalent from a top-tier business school (preferred). Strong analytical mindset with a focus on measurable results and data-driven decision-making. Creative problem-solver who can think outside the box to find new marketing opportunities. Excellent communication and leadership skills with the ability to collaborate with diverse teams. Results-oriented with a passion for scaling businesses and achieving ambitious growth targets. Qualification : MBA or equivalent from a top-tier business school (preferred).

Job Title: Record to Report Operations Senior Analyst Skill Required: Record to Report Financial Analysis Designation: Senior Analyst Qualifications: BCom Experience: 5 8 Years About Accenture Accenture is a global leader in digital, cloud, and security services, bringing unmatched expertise across 40+ industries. We provide Strategy & Consulting, Technology, Operations, and Accenture Song, supported by the world s largest Advanced Technology and Intelligent Operations network. With 699,000 professionals serving clients in 120+ countries, we drive transformation through technology and human ingenuity. Learn more at www.accenture.com. About the Role As a Senior Analyst in Record to Report Operations, you will play a critical role in financial analysis, reporting, and reconciliation. Your responsibilities will include journal entry posting, balance sheet reconciliation, cash forecasting, month-end closing, and audit support. Additionally, you will contribute to designing and implementing tools and processes that enhance financial analysis, assessing materiality, volatility, and key financial ratios to evaluate a company s financial health. Key Responsibilities Conduct financial analysis by collecting, reviewing, and reconciling financial data. Post journal entries, prepare balance sheet reconciliations, and ensure compliance with financial standards. Support cash forecasting and month-end closing processes. Prepare financial reports and assist in internal and external audits. Design and implement financial analysis tools and processes to improve reporting and insights. Assess financial statement materiality, volatility, and key metrics using financial ratios. Strong analytical and problem-solving skills. Experience in financial reporting, reconciliation, and forecasting. Ability to work independently with minimal supervision. Strong communication skills for interactions with peers, management, and clients. Experience in financial tools, reporting systems, and automation processes is a plus. Willingness to work in rotational shifts if required. Join us and be a part of transforming financial operations through innovative technology and strategic insights! Qualification : Bachelor of Commerce

Job Title: Client Financial Management Manager Skill Required: Client Financial Management - Financial Analysis Experience: 13 to 18 Years Location: Gurgaon Education: Master of Business Administration (MBA), CA, CMA, or MBA in FP&A About Accenture Accenture is a global professional services company with expertise in digital, cloud, and security. With unmatched experience and specialized skills across 40+ industries, we provide Strategy & Consulting, Technology & Operations, and Accenture Song services powered by the world s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000+ professionals serve clients in 120+ countries, driving business transformation through technology and human ingenuity. Visit us at www.accenture.com About the Role As a Client Financial Management (CFM) Manager, you will play a critical role in financial planning, budgeting, forecasting, and contract P&L management. You will work closely with senior management to enhance financial strategies and drive profitability optimization. You will also be responsible for finance transformation initiatives, leveraging automation, AI-driven analytics, and machine learning to improve financial function performance. Key Responsibilities Financial Management: Oversee budgeting, forecasting, contract P&L management, and financial advisory services. Strategic Financial Analysis: Design and implement tools and processes for financial assessment, volatility analysis, and key financial metrics. Profitability Optimization: Evaluate cost to serve, pricing strategies, and financial consolidation for improved efficiency. Decision-Making & Advisory: Provide insights and recommendations to client and corporate leadership teams. Process Transformation: Drive finance transformation initiatives using automation and AI-driven analytics. Stakeholder Engagement: Collaborate with senior management and external stakeholders to align financial strategies with business goals. Team Leadership: Manage large to medium-sized teams or work as an individual contributor on complex financial projects. Expertise in Financial Planning & Analysis (FP&A) Strong Budgeting & Forecasting skills Experience in Cost to Serve & Pricing Optimization Financial Consolidation & Close Operations expertise Ability to manage multiple stakeholders and influence decision-making Strong analytical, communication, and leadership skills Adaptability and flexibility in a dynamic work environment Work with global clients and senior leadership on high-impact financial strategies. Leverage cutting-edge financial technologies (AI, automation, machine learning). Be part of a dynamic Finance Operations team driving innovation. Enjoy career growth opportunities in a leading global organization. Location: Gurgaon Shift Requirement: May require rotational shifts

Senior Specialist 2 General Ledger Payroll Company Overview MongoDB s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to build, scale, and run modern applications by modernizing legacy workloads, embracing innovation, and leveraging AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database available in over 115 regions across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 175,000 new developers joining MongoDB each month, leading organizations like Samsung and Toyota trust MongoDB to build next-generation, AI-powered applications. We are seeking candidates based in Gurugram for our hybrid working model. Shift: 6 PM 2 AM Role Overview As a Senior Specialist 2, you will manage all month-end close (MEC) activities within the General Ledger (GL) Payroll Team, ensuring accuracy and compliance in payroll-related accounts and processes across global regions. Your role involves integrating payroll data into the general ledger while mitigating risks, supporting decision-making, and scaling financial infrastructure to meet growing payroll needs. You will collaborate closely with HR, Compensation & Benefits, and Finance teams to ensure payroll activities are accurately reflected in financial statements, supporting audit and reporting requirements. Key Responsibilities Month-End Close Activities: Prepare and review journal entries related to payroll, accruals, and reclassifications. General Ledger Management: Track all manual journal entries (accruals, payroll accounting, and reclassifications) and ensure accurate classification of costs under profit & loss accounts. Cross-Team Coordination: Work with AP, AR, Inventory, Payroll, Treasury, and Intercompany teams to ensure timely and accurate information flow. Financial Reporting: Prepare monthly MIS reports and reconcile general ledger accounts to ensure the validity of closing balances. Variance & Income Statement Analysis: Conduct and present variance analysis and income statement reviews to senior management. Audit Support: Coordinate with audit teams to provide necessary documentation and explanations. Global Collaboration: Engage with stakeholders in EU and US regions to ensure proper accounting and transaction handling. Process Improvement & Compliance: Assist in the design and implementation of internal controls, process improvements, and documentation (SOPs/DTPs). US GAAP Adherence: Ensure compliance with US GAAP in all accounting interpretations and applications. Performance Metrics: Prepare and present KPIs to stakeholders. Team Development: Manage performance, set goals, provide training, and foster strong employee relationships. Experience & Qualifications Education: Bachelor's or Master's degree in Commerce. Certifications (Preferred): CA / ICWA / CMA / CPA (or aspirants pursuing these qualifications). Experience: 5-7 years in Finance & Accounting, including 4+ years handling month-close activities and Balance Sheet & P&L preparation. Payroll Accounting exposure, focusing on payroll entries, reconciliations, and reporting. ERP Knowledge: Experience with AP, AR, and GL in an ERP environment (Oracle ERP preferred). Technical Skills: Proficiency in MS Excel, Word, PowerPoint, and Outlook. Accounting Knowledge: Strong understanding of accounting concepts, policies, and multi-currency transactions, including foreign exchange gains/losses. Soft Skills: Excellent oral and written communication, time management, problem-solving, and organizational skills. Customer Focus: Professional and passionate about delivering high-quality service. Flexibility: Ability to adapt to a rapidly growing company and evolving processes. MongoDB is committed to fostering a supportive and enriching work culture. From employee affinity groups to fertility assistance and generous parental leave policies, we prioritize employee well-being and career growth. Accessibility & Accommodations MongoDB is an equal opportunities employer and provides necessary accommodations for individuals with disabilities during the application and interview process. To request an accommodation, please inform your recruiter. Qualification : Bachelor's or Master's degree in Commerce.

About the role: The Sales Business Analyst role is responsible for providing timely reporting and insight on the regional sales data and activities. Directly supporting a dedicated sales region and leadership team you will drive the development and implementation of our sales analytics and data strategy, while identifying trends and recommend solutions or processes to enable sales effectiveness. Our goal is to increase our analytical capabilities and drive actionable insight against our Sales business priorities. What you will do: Act as a strategic partner to our senior sales leaders while becoming an expert on the assigned regions performance, key metrics and top initiatives. Become a subject matter expert across our online tools, reports and dashboards. Providing training and support to ensure sales understanding and best practice adherence. Provide proactive, timely and actionable analytics, with a focus on improving sales productivity highlighting trends and other key indicators across the sales region. Manage month and quarter end processes ensuing all business is transacted and accurate. Communicate sales processes, operational updates and best practices within the region, play an active role in Ops reviews & team meetings presenting key findings. Enhance our capability to analyze and make sense of large data sets, presenting findings in a visually appealing manner that tells a data driven story to drive decision making. Design, Develop and support various daily, weekly, monthly reporting. Driving best practice sharing across the SBA team and each sales region. What you will need: Bachelor s degree is required; Masters or advanced degree a plus 4+ years of working experience, preferable working in data analytics and visualization, business intelligence, or analytical consulting. Exceptional Excel, PowerPoint skills Proficiency in data visualization tools (e.g. Tableau, Power Bi) Attention to detail & accuracy Strong communication and presentation skills Experience and aptitude to work with different data sources with strong analytical skills and experience. Ability to solve complex problems and successfully manage ambiguity and unexpected change Comfortable to partner, influence and build a trust-based, value-added relationships with senior sales leaders Excellent oral and written communication skills Outstanding organizational skills with the ability to multitask, prioritize and meet deadlines. Ability to work independently and with little direction, a self-starter. What you will get: Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) Collaborative, team-oriented culture that embraces diversity. Professional development and unlimited growth opportunities. Qualification : Bachelors degree is required; Masters or advanced degree a plus

About the role: Global Sales Strategy & Operations (GSSO) is the team that helps shape Gartner's mission-critical sales priorities and works with sales leaders to drive tactical and analytical insights. As an associate on the GSSO team, you'll be at the forefront of the ongoing transformation of Gartner's sales force, which delivers approximately $4.9B in annual revenue and working to drive sustained double-digit growth. You will partner with business leaders across Gartner to support a global sales force comprised of more than 5,000 associates who sell to every major function, industry and market sector around the world. This role is part of the Territory Planning & Analytics (TP&A) team in GSSO. The TP&A team is focused on designing the optimal territory investment, design and alignment strategy to maximize Sales (and Services) productivity. The Principal Specialist will be joining the New Assignment Team. The primary objective of this team is to ensure that accounts are validated and routed to the appropriate sales representative based on secondary research into company firmographic data. The Principal Specialist is expected to partner with various key stakeholders like Marketing, Sales & Strategy Operation and Sales teams and improve their understanding of complex business problems from diverse perspectives. The individual will also be working on key initiatives, where they will be responsible for gathering business problems, seeking input from relevant stakeholders, and driving solutions. What you will do: Data Analysis and Reporting Support: Develop, track, and report various process metrics using MS Office tools, Power BI, Macros, etc. Ensure data integrity by identifying discrepancies and regularly updating datasets. Provide ad-hoc data requirements critical for business decisions. Manage data tools and internal applications including Anaplan, Excel, Power BI, CRM, etc. Business-Critical Account Assignment Operations: Support the leadership team in executing process changes and conducting related training sessions with the larger team. Drive high-complexity projects with minimal guidance. Independently own and execute assigned workstreams. Collaborate with leadership to establish and report performance goals that align with Sales & Strategy Operational goals. Develop and maintain tools, resources, and training materials, contributing to knowledge capture and documentation. Service Delivery: Understand key operational metrics of the account assignment process and support the team in delivering efficient and effective results. Understand sales and marketing strategies to assist with appropriate business decisions that drive team performance. Perform quality checks on account assignments based on defined routing logic and data sources, and identify improvement opportunities at both individual and process levels. Analyze the root cause of misassignments escalated by Sales or Marketing teams and problem-solve to ensure fixes. Communicate effectively and efficiently with Sales Managers and Sales Representatives, providing swift and accurate responses and resolutions. What you will need: An MBA or bachelor s degree with 4 years of experience. Relevant marketing/client management or service operations experience preferred. Strong Microsoft office skills, especially Excel and Power Point. Knowledge of Power BI/Macros is a plus. Proficient in English language and excellent in verbal and written communication A strong mix of Thought leadership and business acumen and demonstrated track record of delivering outstanding results. Must have continuous improvement mindset and experience in driving business critical initiatives in the current role. Must have the ability to work effectively and efficiently in a very fast-paced, deadline driven, fluid team environment. Ability to prioritize workload in order to manage time effectively, complete work within deadlines and produces accurate results. What you will get: Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) Collaborative, team-oriented culture that embraces diversity. Professional development and unlimited growth opportunities Qualification : An MBA or bachelors degree with 4 years of experience. Relevant marketing/client management or service operations experience preferred.

Position: Market Research Analyst Location: Gurugram Experience: 2 5 Years Qualification: Any Graduate Working Days: 5 Days per Week Working Hours: 9 Hours per Day Job Overview: We are seeking an analytical and detail-oriented Market Research Analyst to support strategic decision-making by delivering actionable insights through market analysis, competitor research, data interpretation, and revenue optimization. The ideal candidate will have a strong grasp of research tools, excellent data handling capabilities, and a strategic mindset to support business growth. Key Responsibilities: Primary & Secondary Research Conduct in-depth primary and secondary research to gather insights on industry trends, consumer behavior, and market opportunities. Campaign & Data Analysis Analyze performance metrics from email marketing campaigns using Excel and Google Analytics. Track KPIs like open rates, click-through rates, and conversions. Segment audiences for personalized marketing and extract data-driven insights to enhance ROI. Competitor & Market Analysis Perform comprehensive competitor analysis, including product offerings, pricing, customer reviews, and market positioning. Use tools like SWOT analysis, market segmentation, and trend forecasting to inform strategic direction. Business Development Identify and assess new market opportunities, potential partnerships, and emerging trends to support the business development team. Contact Discovery Leverage tools like Hoovers, ZoomInfo, Lusha, LinkedIn Sales Navigator, Apollo, and more to identify and verify contact information for potential leads. Data Management Manage, cleanse, and validate datasets using Excel functions (VLOOKUP, Pivot Tables, etc.) to ensure data accuracy and relevance. Revenue Analysis Analyze revenue streams and apply market intelligence to support financial growth. Identify key performance drivers and align strategies to boost profitability. Cross-functional Collaboration Partner with marketing, sales, and strategy teams to align research efforts with business goals. Regulatory Awareness Monitor and analyze regulatory and policy changes impacting industry operations and business opportunities. Key Skills & Qualifications: Strong analytical and critical thinking skills. Hands-on experience with Excel, Google Analytics, and research platforms. Ability to manage, clean, and interpret large data sets. Familiarity with contact discovery tools and LinkedIn Sales Navigator. Working knowledge of market segmentation, competitor tracking, and KPI analysis. Excellent communication skills and cross-functional collaboration abilities. Highly organized with keen attention to detail. Qualification : Any Graduate and above

Product Manager Location: Gurugram, India Type: Full-Time Experience: 2 5 Years Category: Product Management About Investwell Investwell (Excel Net Solutions Pvt. Ltd.) is India s leading enterprise software provider for financial advisors. Our SaaS platform empowers top financial planners to help millions of Indians achieve their investment goals. From enabling portfolio rebalancing to handling large-scale transactions daily, our tools drive better financial decision-making. If you re excited about building solutions that shape the future of investing, this is the place for you. Role Overview We are looking for a strategic and user-focused Product Manager to join our growing team. You will be responsible for defining product strategy, leading cross-functional initiatives, and shaping the roadmap for key modules of our fintech platform. This is a great opportunity for someone with strong analytical skills, a passion for solving real-world financial problems, and experience managing SaaS products. Key Responsibilities User Advocacy: Deeply understand and represent user needs throughout the product lifecycle. Strategy & Roadmapping: Define and evolve strategy for core product modules, ensuring alignment with company vision. Product Vision: Craft a compelling product vision and rally stakeholders around it. Prioritization & Execution: Prioritize features based on user feedback, business impact, and technical feasibility. Collaborate closely with product owners and engineering teams to drive execution. Market Analysis: Monitor the competitive landscape, track industry trends, and gather actionable customer feedback. Lifecycle Ownership: Own the product lifecycle from ideation to launch, iteration, and end-of-life decisions. Required Experience & Skills 2 5 years of core Product Management experience, preferably in a fintech or SaaS environment. Solid understanding of agile methodologies and product lifecycle management. Proficiency in product management tools such as JIRA, Trello, or Asana. Strong analytical, research, and documentation skills. Demonstrated ability to think strategically, make data-informed decisions, and manage competing priorities. Excellent communication and stakeholder management skills. Bachelor s degree in Engineering (B.Tech/BE) or equivalent professional experience. Perks & Benefits 5-day work week with flexible hours. Free group medical insurance (coverage up to 3 Lakhs) for all permanent employees. Complimentary financial planning consultations with certified professionals. Personalized guidance to begin and improve your own investment journey. A collaborative and high-growth work culture with regular team events and learning opportunities. At Investwell, you ll get to lead products that directly impact the financial well-being of millions. You'll collaborate with talented developers, designers, and stakeholders in a culture that encourages ownership, innovation, and continuous learning. Qualification : Bachelors degree in Engineering (B.Tech/BE) or equivalent professional experience.