Design Support Jobs in Mumbai

472 Jobs Found

EP

Customer Support Team Lead

Epaylater

2-5 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Customer Support Team Lead Experience: 2 5 Years Location: Mumbai Job Summary We are looking for a proactive and experienced Customer Support Team Lead to manage and mentor a team of customer support representatives. The ideal candidate will bring strong leadership capabilities, hands-on support experience, and a commitment to delivering outstanding customer experiences. In this role, you will be responsible for driving team performance, handling escalations, and continuously improving support processes. Key Responsibilities Lead, manage, and motivate a team of Customer Support Representatives to meet service quality and performance targets. Monitor individual and team performance, providing regular coaching, feedback, and performance reviews. Manage escalated customer issues, ensuring timely and effective resolution while maintaining high satisfaction levels. Design and deliver onboarding and ongoing training programs to enhance team skills and product knowledge. Collaborate with cross-functional teams (Product, Operations, and Tech) to improve processes. Track, analyze, and report key support metrics to identify trends, gaps, and opportunities for improvement. Ensure strict adherence to support SLAs, internal policies, and best practices. Qualifications & Skills 2 5 years of experience in Customer Support, with at least 1 year in a Team Lead or supervisory role. Strong communication, leadership, and interpersonal skills. Ability to manage multiple priorities in a fast-paced, customer-centric environment. Excellent problem-solving and decision-making abilities. Hands-on experience with CRM tools and proficiency in Microsoft Office applications. Customer-first mindset with a focus on continuous improvement. This role offers an opportunity to step into a leadership position where you can directly influence customer satisfaction and team success. If you re passionate about people management and customer experience, we d love to have you on our team.

Customer Support Customer Support Full-Time Team lead
RR

Associate - Drafting

Raychem Rpg

Fresher | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Associate - Drafting Location: Mumbai Group Company: KEC International (A part of RPG Enterprises) About KEC International KEC International is the flagship company of RPG Group and a major player in the Engineering, Procurement, and Construction (EPC) sector. Operating in Power Transmission & Distribution, Railways, Civil, and more, KEC is a USD 2.1 billion company with a global presence across over 105 countries. Job Description: Electrical Draughtsman The ideal candidate will have hands-on experience in drafting work for AIS (Air Insulated Substations) and GIS (Gas Insulated Substations), with a strong understanding of EHV (Extra High Voltage) systems and equipment. The role involves creating detailed electrical layouts, diagrams, and foundation plans. Key Responsibilities Prepare General Arrangement drawings for AIS & GIS substations. Draft Electrical Single Line Diagrams (SLDs) for HV/EHV Substations and LT systems. Develop electrical layouts including sections, earthing, and lightning protection systems. Create Erection Key Diagrams, Foundation Plans, Cable Trench Layouts, and Cable Schedules. Design Panel Arrangement Layouts, Lighting Layouts, and Conduit Layouts. Estimate quantities and prepare Bill of Materials (BOM) for electrical installations. Coordinate with civil and mechanical teams to ensure design integration and accuracy. Ensure compliance with ANSI codes and IEC Clearance requirements. Required Skills & Software Proficiency AutoCAD: Mandatory expertise for drafting and design work. BIM 360 and Revit: Experience is an added advantage. MS Office: Proficiency in Word and Excel for documentation and scheduling. Dialux: Knowledge for lighting design is a plus. Education & Certification Education: Bachelor s Degree in any stream or Diploma in Electrical Engineering. Certifications: AutoCAD Certification is mandatory; BIM & Revit certification is a plus. Language: Ability to read and write in English for technical documentation. Experience Required: Previous experience in drafting for AIS & GIS Substations. Familiarity with EHV systems, electrical equipment, and substation layouts. Strong attention to detail and ability to coordinate with various technical teams. Understanding of safety standards and compliance regulations. Work with a global leader on high-impact, large-scale infrastructure projects. Gain exposure to cutting-edge engineering technologies and innovative techniques. Professional growth in a collaborative and supportive environment. Qualification : Bachelors Degree in any stream or Diploma in Electrical Engineering

Associate Drafting Full-Time CAD (Computer-Aided Design) Technical Drawings
NO

Risk & Control Analyst

Nomura

Fresher | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Risk & Control Analyst Location: Mumbai Skill Category: IT / Technology Work Type: Full-Time Department Overview The GCIO function oversees group-wide technology, operations, and data management, supporting Nomura s business strategy and delivering consistent services based on common operating principles. Aligned to key businesses across the group, GCIO operates enterprise-wide functions in risk management, governance, controls, supply chain, and infrastructure. Within GCIO, the Chief Controls Office (CCO) strengthens and protects the organization by enhancing non-financial risk management frameworks. The CCO enables the business to accelerate strategic delivery while improving the ability to dynamically manage risks and demonstrate control effectiveness. The CCO is undergoing a multi-year global transformation, focusing on building the right skills, capabilities, and foundations within its global team. Role Overview We are seeking a Risk & Control Analyst to play a pivotal role in building out the GCIO CCO Governance and Management Information (MI) capability. Reporting to the Controls MI Lead, you will contribute to the design, implementation, and delivery of risk management MI and governance frameworks across the organization. This is a fast-paced, challenging role for a detail-oriented candidate capable of initiative and proactive problem-solving. You will support both strategic MI initiatives and business-as-usual risk reporting for key committees and decision-making forums. Key Responsibilities Support the design, build-out, and management of GCIO CCO Risk Management Governance and MI capability. Deliver and continuously improve business-as-usual MI outputs, including supporting the Group CIO Risk Management Committee and GCIO LT Controls meetings (agenda, process, and MI content). Assist in defining target end-states and transition plans for CCO Governance and MI, and oversee day-to-day execution. Support the design and standardization of the GCIO Control Book, ensuring streamlined and automated production for stakeholder needs. Capture MI requirements, design dashboards, and implement processes to turn designs into actionable outputs. Collaborate with key stakeholders across GCIO and 3LoD to maintain productive working relationships. Contribute to process improvement initiatives to enhance risk management and MI capabilities. Qualifications, Skills & Experience Understanding of control frameworks, risk management governance, and MI in a financial services context. Strong combination of governance, MI, and technical skills (e.g., IT, Information Security, Data Management). Experience with Power BI reporting and dashboard creation. Hands-on experience with Linux, Informatica, and MS SQL databases. ServiceNow Integrated Risk Management (IRM) experience is a plus. Strong analytical and problem-solving skills, adaptable and flexible across multiple CCO services. Experience in MI design, visualization, production processes, and data requirements. Outcome-focused, with ownership and accountability for delivering high-quality outputs on time. Effective communication skills and strong attention to detail. Ability to contribute to continuous improvement initiatives and support strategic direction. You will be part of a global, high-performing team shaping the future of risk management and controls at Nomura. This is a unique opportunity to drive strategic initiatives, deliver impactful MI, and contribute to strengthening organizational controls in a dynamic financial services environment.

Risk Control Risk Control Analyst Risk analyst
NO

Principal Infrastructure Operations & Services

Nomura

10+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Principal Infrastructure Operations & Services Location: Mumbai Skill Category: IT / Technology Work Type: Full-Time Company Overview Nomura is a global financial services group with an integrated network across ~30 countries. By connecting markets East & West, Nomura serves individuals, institutions, corporates, and governments through Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship and considered thought leadership. Nomura Services India (Powai) supports global operations with world-class capabilities in trading support, research, IT, financial control, operations, risk management, and legal support. The Powai operation plays a critical role in facilitating Nomura s global business growth. Role Overview The Principal Infrastructure Operations & Services role focuses on Identity and Access Management (IAM), particularly Multi-Factor Authentication (MFA) systems. You will drive MFA implementation and migration projects, serve as a subject matter expert (SME), and ensure security and regulatory compliance across the organization. Key Responsibilities MFA Implementation & Migration Lead the migration from Cisco DUO and RSA SecurID to Microsoft Authenticator. Ensure minimal service disruption and optimal user experience during migrations. Technical Expertise & Support Act as SME for MFA technologies, including Cisco DUO, RSA SecurID, and Microsoft Authenticator. Provide technical guidance, integration support, and troubleshooting expertise. Design & Architecture Collaborate with architecture teams to design robust MFA solutions aligned with security requirements and industry regulations. Ensure solutions are scalable, secure, and compliant. Policy Development Develop and enforce MFA policies and procedures following organizational security frameworks and best practices. User Training & Support Conduct training and provide ongoing support for internal teams and end-users on MFA tools and processes. Monitoring & Reporting Implement monitoring solutions to track MFA usage and performance. Generate reports for management highlighting effectiveness and improvement opportunities. Risk Assessment Conduct risk assessments related to identity and access management. Identify vulnerabilities and propose remediation strategies to mitigate risk. Qualifications & Requirements Bachelor s degree in Computer Science, IT, or related field; Master s preferred. Minimum of 10 years of experience in Identity and Access Management, focusing on MFA solutions. Proven experience in financial institutions with strong understanding of regulatory and security requirements. Hands-on expertise with Cisco DUO, RSA SecurID, and Microsoft Authenticator, including migration projects. Strong knowledge of identity protocols (SAML, OAuth, OpenID Connect) and enterprise security frameworks. Excellent analytical, problem-solving, and communication skills. Relevant certifications such as CISSP, CISM, or CISA are highly desirable. Why Join Nomura This role offers an opportunity to lead critical IAM and MFA initiatives in a global financial institution, ensuring robust security, compliance, and seamless user experience. You will work at the forefront of identity security technologies while influencing enterprise-wide security strategy. Qualification : Bachelors degree in Computer Science, IT, or related field; Masters preferred

Principal Infrastructure Operations Services Infrastructure services
KR

Ux Designer

Kredx

0-3 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

UX Designer Location: Mumbai Experience: 0 3 years Company: KredX About KredX Founded in 2015, KredX has evolved from solving working capital challenges into India s leading integrated supply chain finance platform. Backed by RBI s TReDS license and IFSCA s ITFS license, we are one of the few dual-licensed entities in India empowering domestic and cross-border trade through innovative, technology-driven financial solutions. Our suite of products includes: DTX (Domestic Trade Exchange): RBI-licensed platform for seamless MSME invoice discounting. GTX (Global Trade Exchange): IFSCA-licensed platform offering efficient cross-border trade financing. CMS (Cash Management Solutions): AI-powered platform for automating and optimizing enterprise finance operations. About the Role We are looking for a creative, detail-oriented UX Designer to join our product team. This is an excellent opportunity for early-career designers who are passionate about user-centric design, digital problem-solving, and crafting intuitive experiences. You'll work closely with product managers, engineers, and business teams to build seamless and impactful interfaces across our fintech platforms. Key Responsibilities Collaborate with product and engineering teams to design clean, user-friendly digital experiences. Convert product requirements into wireframes, interactive prototypes, and detailed user flows. Conduct user research, gather feedback, and run usability tests to inform design decisions. Maintain design consistency across platforms by following established design systems and brand guidelines. Balance user needs with business goals while crafting intuitive, functional designs. Stay current on UX/UI best practices, tools, and emerging industry trends. Requirements 0 3 years of experience as a UX/UI Designer, Interaction Designer, or similar role (internships, freelance, or academic projects welcome). A strong portfolio demonstrating your design thinking and problem-solving approach. Proficiency in modern design and prototyping tools such as Figma, Sketch, Adobe XD, InVision, etc. Basic understanding of user research, usability principles, and responsive design. Excellent collaboration and communication skills. Creative mindset with strong attention to detail and a passion for learning and growing. Nice to Have (Optional) Familiarity with HTML/CSS/React for better design handoffs. Experience with motion/interaction design tools or libraries. Awareness of accessibility standards and inclusive design principles. Contribute to building impactful fintech products that support global trade and finance. Collaborate with a passionate, cross-functional team in a fast-paced environment. Be part of a growing company at the intersection of design, technology, and finance. Access continuous learning and growth opportunities in a design-mature ecosystem.

Ux Designer Ux designer Full-Time UX design
CD

Assistant Manager/deputy Manager

Central Depository Services

4-10 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Title: Assistant Manager / Deputy Manager IT Security Location: Mumbai Education: Graduate / Post-Graduate Experience: 4 10 years in IT & IT Security (minimum 2 years in a relevant security role) Role Overview We are seeking a driven and technically skilled Assistant Manager / Deputy Manager IT Security to join our cybersecurity team in Mumbai. This role focuses on Vulnerability Management, Penetration Testing, and Security Assessments across infrastructure and applications. You ll play a key role in identifying security risks, conducting security testing, and ensuring the overall resilience of our systems against evolving cyber threats. Key Responsibilities Perform Vulnerability Assessments and Penetration Testing (VAPT) on network infrastructure, web and mobile applications, and thick-client applications. Conduct configuration reviews for operating systems (Linux, UNIX, Windows) and databases, as well as security devices such as firewalls, routers, and switches. Perform manual and automated web application testing. Conduct source code reviews using both automated tools and manual techniques. Prepare comprehensive technical reports, including risk ratings and mitigation strategies. Ensure timely delivery of status updates, findings, and final reports to stakeholders. Collaborate with development and production teams for false-positive elimination. Stay updated with the latest threats, vulnerabilities, attack vectors, and exploits. Create and share threat intelligence reports on emerging security threats. Conduct cyberattack simulations and Red Team exercises to assess organizational preparedness. Support the design and evaluation of security architectures for infrastructure and applications. Required Skills & Experience Technical Experience (minimum 2 years in the below areas): Vulnerability Assessment and Penetration Testing (VAPT) Application Security Testing (Web, Mobile, APIs, Thick Clients) Patch Management and System Hardening Network Security Architecture Review Cybersecurity assessments and Red Teaming Security architecture design and review Hands-on experience with security tools such as: Nessus, Acunetix, IBM AppScan, nmap, Burp Suite, etc. Strong knowledge of Linux / UNIX systems (e.g., IBM AIX, Sun Solaris, HP UX) Familiarity with Active Directory and identity/access management Solid understanding of security frameworks and compliance requirements Experience preparing professional-grade PowerPoint presentations for technical/non-technical stakeholders Core Competencies Analytical Thinking: Ability to break down complex issues into actionable insights. Problem Solving: Strong troubleshooting skills in a dynamic IT security environment. Communication: Excellent written and verbal skills; capable of conveying complex security topics to different audiences. Collaboration: Proven ability to work across departments to deliver cohesive security solutions. Attention to Detail: High standard of accuracy in testing, documentation, and reporting. Work on cutting-edge security assessments across diverse platforms. Collaborate with a highly skilled team of cybersecurity professionals. Engage in Red Team operations and real-world attack simulations. Stay ahead with continuous learning in the ever-evolving threat landscape. Be a key player in strengthening the organization's overall security posture. Qualification : Graduate / Post-Graduate

Assistant Manager Assistant manager Manager assistant Deputy manager
SR

Employer Branding & Events Senior Associate

Shopsense Retail Technologies Private Limited

2-4 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Employer Branding & Events Senior Associate Location: Mumbai Experience: 2 4 Years Type: Full-Time About Fynd Fynd is India s largest omnichannel platform and a multi-platform tech company at the cutting edge of retail innovation. We specialize in AI, ML, big data, image editing, and learning technologies enabling over 2,300 brands to manage online/offline sales, inventory, and customer engagement with ease. As a company, we re not just transforming the retail space we re also building a thriving culture that reflects innovation, inclusion, and impact. Role Overview We re looking for a creative and detail-oriented Senior Associate Employer Branding & Events to help bring Fynd s culture to life. This role blends event management, social media storytelling, and vendor operations to shape how people experience and perceive Fynd both inside and out. You ll craft experiences that energize employees, build an authentic online presence, and ensure operational excellence behind every activation. If you love creating engaging moments, managing multiple moving parts, and driving culture through storytelling, we d love to hear from you. Key Responsibilities Event Management & Employee Experience Plan and execute internal events, L&D sessions, workshops, and celebrations. Partner with co-working spaces (e.g., WeWork) for curated monthly activations like flea markets and creative sessions. Handle end-to-end logistics: budgeting, vendor coordination, sourcing, and on-site execution. Gather post-event feedback and amplify moments across internal and external channels. Social Media & Employer Branding Own and execute content strategies for LinkedIn and Instagram (Life at Fynd). Collaborate with designers, freelancers, and team members to create authentic, engaging content. Monitor performance metrics, report monthly insights, and build a vibrant digital employer brand. Actively engage with the online community by responding to comments and DMs. Vendor & Procurement Management Source and manage vendors for merchandise, events, gifting, and activations. Oversee procurement: from POs and quality checks to invoicing and payments. Maintain inventory of company goodies and ensure accurate distribution and stock tracking. Podcast Coordination Fynd Cast Support scheduling, guest coordination, and production logistics for our internal podcast, Behind Closed Doors. Work with editors and freelancers to ensure timely episode rollouts. Track performance analytics and optimize for future content strategies. Internal Communication & Engagement Create new joiner announcements and employee-facing designs using Canva. Plan and support engagement activities to close onboarding cohorts memorably. Assist in the backend coordination of learning and development sessions. Reporting & Presentation Compile event recaps, social media reports, and feedback summaries. Build polished presentation decks to showcase outcomes, insights, and recommendations to leadership. What You ll Need Must-Have Qualifications 2 4 years of hands-on experience in event planning, social media, and vendor management. Bachelor s degree in Marketing, Media & Communication, or related disciplines (preferred). Proficiency in Canva, Google Workspace (Docs, Sheets, Slides), and social scheduling tools like Meta Business Suite or Later. Strong skills in performance analytics and reporting. Excellent communication and stakeholder management abilities. Strong organizational skills, attention to detail, and the ability to juggle multiple priorities. A self-starter mindset with creativity, ownership, and initiative. Nice to Have Experience in podcast production or guest coordination. Exposure to employer branding and employee engagement programs. Familiarity with onboarding or internal communication best practices. Growth We foster a culture of curiosity, creativity, and continuous learning. Flex University: In-house learning opportunities. Learning Wallet: Reimbursement for external courses and certifications. Culture Weekly and quarterly engagement activities. Annual events and celebrations that bring our people together. Wellness Mediclaim coverage for you, your parents, spouse, and kids. Access to licensed therapists to support mental well-being and productivity. Work Culture: We work from our Mumbai office 5 days a week, promoting collaboration, creativity, and a vibrant team environment. If you re ready to shape how people experience work at Fynd this is your stage. Qualification : Bachelors degree in Marketing, Media & Communication, or related disciplines (preferred)

Employer Branding Employer branding Events Senior
IL

Deputy Vice President - Data Science

Indiafirst Life

9-10 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Deputy Vice President Data Science Location: Mumbai Function: Technology Digital and Data Sciences Employment Type: Full Time Experience: 9-10 years Key Responsibilities AI & Machine Learning: Design, develop, and deploy machine learning models for predictive analytics, natural language processing (NLP), computer vision, and recommendation systems. Lead end-to-end AI project lifecycles, including model validation, production deployment, and ongoing optimization using frameworks such as TensorFlow, PyTorch, and scikit-learn. Stay abreast of the latest advancements in Generative AI and foundational models, evaluating their applicability and integration within business solutions. Collaborate with cross-functional teams to identify AI use cases and deliver tangible business impact. Data Science & Analytics: Drive the entire analytics lifecycle, from data exploration and modeling to delivering actionable insights and developing data-driven products. Partner with data engineers and analysts to develop scalable, impactful solutions that support business objectives. Leadership & Strategy: Mentor and develop junior data science professionals, fostering a culture of continuous learning and innovation. Contribute to the organization s AI and cloud strategy by helping define the roadmap and setting long-term vision. Cloud Architecture & Engineering: Architect and design scalable, cloud-native AI and data platforms primarily on Google Cloud Platform (GCP), with knowledge of AWS and Azure as alternatives. Optimize data pipelines and machine learning workflows using cloud services such as Vertex AI, SageMaker, or Azure ML. Ensure the design and implementation of secure, cost-effective, and scalable architectures supported by robust CI/CD pipelines.

Vice President Vice president Deputy Vice President Data
TA

Assistant Manager - Optronics & Computing Platforms (hardware Design)

Tata Advanced Systems (tasl)

6-10 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Assistant Manager Optronics & Computing Platforms (Hardware Design) Location: Mumbai Experience: 6 10 Years Education: B.E. in Electronics Engineering Job Summary: We are seeking a motivated and technically proficient Assistant Manager Hardware Design to join our Optronics & Computing Platforms division in Mumbai. The role focuses on hardware design, development, testing, and qualification of electronics systems for defense applications. This includes analog and digital circuit design, as well as microprocessor/microcontroller-based hardware development. Job Purpose: To contribute to the end-to-end design and development of electronic hardware systems for high-performance defense and optronics projects, ensuring compliance with stringent technical and environmental standards. Key Responsibilities: Design & Development: Design analog and digital circuits including microcontroller/microprocessor-based systems Develop schematics using OrCAD, Altium, or similar EDA tools Select, codify, and document components in accordance with project and lifecycle requirements Testing & Validation: Conduct functional testing and validation of physical prototypes Support environmental and EMI/EMC testing to ensure compliance with defense standards Product Documentation & Integration: Create comprehensive product lifecycle documentation Design and prepare module-level and system-level cable harnesses Collaborate with cross-functional teams during integration, testing, and qualification phases Required Skills & Competencies: Technical Know-How: Expertise in PCB schematic capture and hardware design Familiarity with layout review tools and design practices Solid understanding of communication protocols: UART, USB, Ethernet, I C, SPI Basic knowledge of computer hardware and peripherals Soft Skills: Strong problem-solving and analytical skills Detail-oriented with a structured approach to design and documentation Ability to work independently and collaboratively in cross-functional engineering teams Qualification : B.E. in Electronics Engineering

Assistant Manager Assistant manager Computing Platforms
MI

Associate Product Manager

Midday Infomedia Limited

0-2 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Title: Associate Product Manager Location: Mumbai, Maharashtra, India Experience: 0 2 Years Open Positions: 1 Designation: Associate Product Manager Job Overview: We are looking for a motivated and detail-oriented Associate Product Manager to support the development and delivery of our digital platforms. In this role, you ll work closely with cross-functional teams to help define features, improve user experiences, and manage the product development lifecycle using agile methodologies. Key Responsibilities: Assist in planning and executing the product roadmap in alignment with business goals. Collaborate with stakeholders to gather, analyze, and document business and user requirements. Work with UX/UI designers to develop wireframes, mockups, and user flows. Support product lifecycle management from concept to launch. Use analytics tools to track product performance and identify opportunities for improvement. Contribute to daily stand-ups, sprint planning, and retrospectives as part of the agile product development cycle. Required Skills & Qualifications: 0 2 years of experience in product management or a related role (preferably in media, tech, or digital-first environments). Understanding of digital products, content platforms, and user journeys. Familiarity with agile methodologies and product lifecycle stages. Experience with wireframing tools such as Figma or Balsamiq. Basic knowledge of analytics tools (Google Analytics, Search Console, etc.). Strong communication, problem-solving, and organizational skills. Bonus (Preferred, Not Mandatory): Exposure to A/B testing, user research, or data-driven decision-making. Basic understanding of HTML/CSS or CMS platforms. Skill Tags: Product Management | Production Support | Wireframing | Product Lifecycle | Agile | UX Design

Associate Associate product Product associate Manager Associate manager
QR

Data Scraping Specialist

Qube Research And Technologies

4+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Data Scraping Specialist Location: Mumbai Company: Qube Research & Technologies (QRT) Job Type: Full-Time About QRT Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager operating in all major liquid asset classes. We are a data and technology-driven firm applying a scientific and collaborative approach to investing. By integrating data science, engineering, and quantitative research, we solve complex financial challenges and deliver robust investment strategies. Role Overview As a Data Scraping Specialist, your primary objective will be to design, develop, and maintain scalable web scraping systems to support QRT s quantitative research and trading efforts. You will be responsible for managing a diverse range of data sources and working closely with researchers and traders to ensure seamless data availability and integration. Key Responsibilities Web Scraping Development: Build and maintain robust, scalable web scraping tools to extract structured and unstructured data from diverse online sources. Data Integration: Contribute to integrating internal and third-party datasets into QRT s research and trading platforms. Monitoring & Maintenance: Monitor data pipelines, ensure data health, and address failures or inconsistencies in data ingestion workflows. User Support: Collaborate with quantitative researchers and traders to understand their data requirements and provide customized data solutions. Best Practices: Apply software engineering best practices, including code quality, version control, and modular design, to scraping systems. Requirements & Qualifications Experience: 4+ years of hands-on experience in developing and maintaining web scraping frameworks. Proven ability to handle complex scraping projects at scale. Technical Skills: Strong Python proficiency is essential. Experience with scraping tools and libraries (e.g., Scrapy, Selenium, BeautifulSoup, Puppeteer). Familiarity with headless browser automation and CAPTCHA-solving techniques. Working knowledge of RESTful APIs and data pipelines. Soft Skills: Strong communication skills in English, both verbal and written. Ability to work independently and collaboratively across global teams. Demonstrated intellectual curiosity and willingness to learn new technologies. Bonus Points: Experience handling structured and unstructured data at scale. Knowledge of financial market data, including equities or derivatives. Familiarity with version control (e.g., Git), Docker, and cloud infrastructure. What QRT Offers An opportunity to work at the intersection of technology, data, and finance in a high-impact role. A collaborative and innovation-driven environment where your ideas are valued. Professional growth with access to new technologies and research applications. Competitive compensation and benefits tailored to attract top-tier talent. Work-life balance initiatives and a commitment to diversity and inclusion.

Data Data scraping Specialist Data specialist Full Time
QR

Infrastructure Support Analyst - Aws

Qube Research And Technologies

2+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Infrastructure Support Analyst - AWS Location: Mumbai Company: Qube Research & Technologies (QRT) Job Type: Full-Time About QRT Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager operating across all major liquid asset classes worldwide. We are a technology- and data-driven firm applying a scientific approach to investing. Our culture of collaboration and innovation empowers us to solve complex challenges and deliver superior results for our investors. Role Overview As an Infrastructure Support Analyst (AWS), you will play a critical role in maintaining, supporting, and optimizing QRT s cloud infrastructure. You will work closely with trading, research, and business teams to ensure reliable and scalable cloud services that underpin our technology platform. Key Responsibilities Cloud Infrastructure Management: Design, build, and support cloud-based services primarily on AWS to enable robust trading, research, and business operations. Cross-Team Collaboration: Partner with traders, researchers, and business stakeholders to drive cloud adoption and resolve infrastructure-related challenges. Cloud-First Problem Solving: Implement scalable, secure, and efficient solutions with a cloud-first mindset. Support Critical Infrastructure: Maintain essential systems supporting research technology, trading platforms, market execution, and data processing pipelines. Required Skills & Experience Minimum 2 years of hands-on experience with AWS, including core services such as EC2, S3, VPC, IAM, and Lambda. Strong scripting ability in Python and Bash to automate cloud operations and infrastructure tasks. Familiarity with containerization and orchestration tools like Docker, ECS, and Kubernetes. Experience with configuration management and infrastructure as code tools such as Ansible and Terraform. Working knowledge of Linux and Windows operating systems. Passion for infrastructure engineering and platform support in fast-paced environments. Excellent problem-solving aptitude combined with strong business analytics skills. Preferred Qualifications Certifications such as AWS Certified Solutions Architect, AWS SysOps Administrator, or Linux certifications are a plus. Prior experience supporting infrastructure in trading or financial services environments is advantageous. Opportunity to work with cutting-edge cloud technologies in a high-impact quantitative finance setting. Collaborative and inclusive work culture emphasizing innovation and teamwork. Professional growth and continuous learning opportunities. Competitive salary and comprehensive benefits. Initiatives promoting work-life balance and employee well-being.

Infrastructure Support Infrastructure Support Analyst Infrastructure analyst
BC

Principal Engineer

Blenheim Chalcot It Services India Pvt. Ltd.

Fresher | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Principal Engineer Location: Mumbai, India (roles in Andheri East and / or Turbhe) Description We re hiring a Principal Engineer to lead the design and delivery of robust, scalable, and production-grade data systems across a high-growth, multi-venture environment. This is a high-impact leadership role for someone who thrives in hands-on build mode, and who can scale technical delivery without losing speed, quality, or ownership. If this is interesting, we would love to hear from you! About Blenheim Chalcot Blenheim Chalcot India is part of Blenheim Chalcot, a global venture builder headquartered in London. With over 26 years of innovation, we've been at the forefront of creating some of the most groundbreaking GenAI-enabled companies. Our ventures lead the charge in digital disruption across a spectrum of industries, from FinTech to EdTech, GovTech to Media, and beyond. Our global presence spans the US, Europe, and Southeast Asia, with a portfolio that employs over 3,000 individuals, manages assets exceeding 1.8 billion, and boasts total portfolio sales of over 500 million. The role We re hiring Principal Engineers and Lead Engineers to lead the design and delivery of robust, scalable, and production-grade data systems across Blenheim Chalcot portfolio businesses. These are great opportunities for someone who thrives in hands-on build mode, demonstrates high-impact leadership, and who can scale delivery without losing speed, quality, or ownership. As a key member of our Software Engineering team, you will be instrumental in leading, designing, developing, and deploying robust and scalable products. You will work in close collaboration with customers and cross functional teams in Mumbai and London, to deliver product-led delivery and solutions that really make a difference. Behaviours that we look for Rigorous problem-solving and systems thinking. Decomposes complex problems, evaluates multiple approaches, and designs scalable, maintainable architectures. Clean, performant, and secure code. Chooses suitable data structures, writes readable & defensive code, and bakes in performance and security from the start. Test-first and observable engineering. Designs for testability, automates meaningful unit/integration tests, and implements robust logging, metrics, and monitoring. Production and operations excellence. Understands CI/CD, infrastructure and cost drivers, engineers for reliable development, resilience, and fast recovery. Data-driven, outcome-focused decisions. Validates ideas with data, plans for schema evaluation, and aligns features with real user impact. Key responsibilities Successful candidates will take a leading role within our Engineering Centre of Excellence in Mumbai, with day to day responsibilities which will include: Lead and mentor a team of engineers, fostering a culture of collaboration and continuous improvement. Oversee the planning and execution of projects, ensuring alignment with business objectives and timelines. Provide technical guidance and expertise to the team, promoting best practices in engineering. Collaborate with cross-functional teams to understand requirements and deliver effective solutions. Implement and maintain ELT (Extract, Load, Transform) processes using scalable pipelines and data architecture. Ensure data integrity and quality across various data sources. Support data-driven decision-making by providing clean, reliable, and timely data. Design, develop, and maintain the data models used by ML Engineers, Data Analysts and Data Scientists to access data. Conduct exploratory data analysis to uncover patterns and trends. Identify opportunities for process improvement and drive continuous improvement in operations. Stay updated on industry trends, technologies, and best practices in engineering. Opportunity This role offers an excellent platform for experienced engineers to take their career to the next level. You will have the opportunity to make a significant impact on our product roadmap, contribute to scaling our technical capabilities, and work in a dynamic environment that values innovation and continuous learning. About you We are seeking to onboard candidates with a proven track record in engineering, demonstrating strong technical leadership skills and a passion for building high-quality, scalable products. Excellent teamwork, adaptability, and a strategic mindset are essential to being successful in this role. The Ideal Candidate Professional experience in engineering or full-stack software engineering. Proven experience in managing and developing junior engineers. Strong proficiency in one or more programming languages commonly used in engineering, such as Python or Java. Extensive experience with database systems, including SQL and NoSQL databases. In-depth knowledge of cloud data platforms like AWS or Azure (e.g., S3, Redshift, Glue, Data Factory, Azure Synapse, etc.). Experience with CI/CD practices for data solutions. Proven ability to take ownership over outputs and drive complex data projects to completion. Highly adaptable and comfortable working in ambiguous, problem-solving environments. Strong evidence of teamwork and successful cross-functional delivery; including particularly with customers, Product, Marketing, and Sales. Excellent communication, leadership, and collaboration skills. Process We have a rigorous, but streamlined recruitment process, which respects the time of candidates and portfolio companies alike. This process starts with a 15-minute call with a member of our Talent Acquisition team, followed by a meeting with representatives from BC's Engineering Centre of Excellence. Please note that our roles are primarily office based, with modern and well-connected office locations in both Andheri East and Navi Mumbai.

Principal Engineer Principal engineer Full-Time Software architecture
AD

Principal Digital Strategist (india)

Adobe

Fresher | Not Disclosed | Mumbai, Maharashtra, India | Full-time

About Adobe: At Adobe, we re changing the world through digital experiences. We provide everyone from emerging artists to global brands with everything they need to design and deliver exceptional digital experiences. We empower people to create beautiful and powerful images, videos, and apps, while transforming how companies interact with customers across every screen. We re committed to hiring the very best talent and creating an exceptional workplace where everyone is respected and has access to equal opportunities. We believe new ideas can come from anywhere in the organization, and the next big idea could be yours! The Challenge: The Digital Strategy Group (DSG) partners with C-level leadership at Adobe s Enterprise customers to drive customer-experience transformation and digital innovation strategies. Through Adobe s digital benchmarking, industry insights, customer journey mapping, and organizational assessments, we provide high-impact recommendations to help our customers thrive in the digital age. As Adobe continues to accelerate its growth in the India market, we re looking for a Digital Strategy Principal to lead strategic engagements in India. In this role, you will collaborate with DSG Industry Practice leads across APAC particularly in Financial Services, Retail, Travel, and Government sectors bringing senior leadership and executive presence to the market. Role Overview: As a Digital Strategy Principal in India, you will lead and support strategy engagements with both existing and potential Adobe customers. You will bring deep, real-world knowledge of digital transformation to help clients across sectors drive business growth, enhance customer experience, increase brand awareness, reduce costs, and improve productivity. You will lead a team of experts (spanning digital marketing, customer-experience design, digital analytics, and value modeling) to analyze, interview stakeholders, develop insights, identify use cases, and model commercial value. Your role will also involve delivering findings and actionable recommendations, showcasing the value Adobe solutions bring to various industries. As a thought leader, you will be responsible for staying at the forefront of trends in digital innovation, use cases, business modeling, and industry research. Key Responsibilities: Engagement Leadership: Lead digital strategy engagements, advising clients on strategies for digital transformation, innovation, and leveraging Adobe solutions to create tangible value. Team Collaboration: Work with cross-functional teams, including digital marketing, analytics, and customer-experience experts, to deliver high-impact insights and recommendations to clients. Executive Relationships: Build and nurture relationships with C-suite executives, helping to identify opportunities for transformation and drive impactful change. Thought Leadership: Present at key industry events, Adobe conferences (e.g., Experience Makers), and external speaking engagements. Lead thought leadership initiatives with marketing to expand Adobe's influence in the market. Business Development: Partner with sales and marketing teams to identify new opportunities, accelerate sales pipelines, and close deals. Facilitate customer workshops (Design Thinking or Strategic) to support visioning and planning. Practice Development: Contribute to the growth of Adobe s DSG practice by creating best practices, benchmarking, and knowledge-sharing initiatives. External Representation: Represent Adobe externally as an expert in digital transformation, innovation, and value management within your industry. What You Need to Succeed: Educational Background: MBA or an equivalent advanced degree. Relevant Experience: Significant experience in the marketing function at a leading company, or in top-tier management consulting or digital agency roles. Expertise in at least one of the following industries: Financial Services, Retail, Travel, or Government. Digital Strategy Expertise: Proven track record in creating digital or marketing strategies, with an understanding of the technologies and tactics necessary for execution. Executive Communication: Strong executive presence, with the ability to advise, engage, and inspire senior executives. Analytical Excellence: Exceptional problem-solving, research, and analytical skills, with a talent for synthesizing complex information. Clear Communication: Ability to convey complex ideas clearly in both written and verbal forms, and strong presentation skills. Curiosity and Learning: A high degree of intellectual curiosity and the ability to quickly absorb and apply new concepts. At Adobe, you ll be part of a world-class team in an inspiring environment that has received multiple "best places to work" awards. We re committed to fostering an atmosphere where everyone is encouraged to grow, with our unique Check-In approach to feedback. If you're ready to build your career at a leading digital company, Adobe is the place for you. Adobe is an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristics. Qualification : MBA or an equivalent advanced degree.

Principal Digital Strategist Digital strategist India
SE

Digital Marketing Associate

Sequretek

2+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Digital Marketing Associate Location: Mumbai Experience: 2+ years Reporting to: Chief of Marketing and Head of Global Channels Job Responsibilities: We are seeking a creative and dynamic Digital Marketing Associate to join our team. In this role, you will focus on creating visually compelling designs while supporting our digital marketing initiatives. You will collaborate with various teams to elevate our brand presence across digital platforms. Support the execution of digital marketing campaigns across multiple channels, including social media, email, and paid advertising. Assist in monitoring and analyzing performance metrics to optimize campaigns. Create and schedule social media posts in alignment with the content calendar. Participate in brainstorming sessions to generate and develop new ideas for digital marketing strategies. Contribute to the development of marketing collateral and visual content for campaigns. Stay updated with the latest trends in digital marketing and design to keep campaigns fresh and engaging. Requirements & Skills: Bachelor s degree in Graphic Design, Marketing, Communications, or a related field. Proven experience or a strong portfolio in graphic design and digital marketing. Proficient in Adobe Creative Suite (Premiere Pro/After Effects, Photoshop, Illustrator). Basic understanding of digital marketing tools and platforms such as Google Analytics and email marketing software (e.g., HubSpot). Strong creative, analytical, and problem-solving skills. Excellent communication and collaboration skills. Attention to detail with a keen eye for aesthetics and design. Familiarity with social media platforms and trends. Enthusiastic about learning and staying up-to-date with the latest digital marketing trends. Experience with A/B testing and multivariate experiments. Solid knowledge of website analytics tools (e.g., Google Analytics, WebTrends). Working knowledge of HTML, CSS, and JavaScript development and constraints. Qualification : Bachelors degree in Graphic Design, Marketing, Communications, or a related field.

Digital marketing Digital marketing Associate Digital associate
JA

Senior Designer - Electrical (sp3d)

Jacobs

8+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

SP3D Electrical Modeler Location: Mumbai About Jacobs At Jacobs, we challenge today to reinvent tomorrow. We solve the world s most critical challenges across industrial, commercial, and government sectors, delivering solutions in engineering, architecture, construction, operations, and project management. Our mission is to turn abstract ideas into realities that shape a smarter, more connected, and more sustainable world. Your Impact As an SP3D Electrical Modeler, you will play a key role in designing and modeling electrical systems for Chemical, Industrial, and Data Center projects. You will be responsible for cable tray routing, lighting fixture placement, material take-offs, and model updates using SP3D software. This role requires attention to detail, accuracy, and collaboration with multidisciplinary teams to ensure seamless project execution. Key Responsibilities Design and model electrical cable tray routes, lighting fixtures, and support requirements. Work with SP3D software to create and update electrical models. Extract drawings using MicroStation for project documentation. Prepare and verify Material Take-Offs (MTOs) for electrical components. Update models based on vendor drawings and engineering inputs. Interpret and work from sketches, schematics, and Excel-based inputs. Collaborate with engineers, designers, and project teams to ensure accurate modeling. Qualifications & Experience Diploma in Electrical Engineering or ITI (Industrial Training Institute). 8+ years of experience in SP3D electrical design for industrial projects. Proficiency in SP3D, AutoCAD, and MicroStation. Experience in Navisworks Review for model visualization. Hands-on experience in Chemical, Industrial, and Data Center projects. At Jacobs, we provide a dynamic, inclusive, and growth-oriented work environment. We offer: International Work Exposure Work on global projects with industry leaders. Career Development Opportunities Continuous learning and skill enhancement. Collaborative Team Culture Work alongside professionals in a supportive environment. Comprehensive Benefits Package Competitive compensation and perks. Transportation Facility Provided at no additional cost. At Jacobs, we believe in preparing people for new opportunities and challenges. Join us and be part of a company where you can learn, grow, and thrive. Qualification : Diploma in Electrical or ITI

Senior Designer Senior designer Electrical Electrical designer
B&

Network Engineer

Burns & Mcdonnell

5-8 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Network/Telecom Engineer Role Overview We are seeking an experienced Network/Telecom Engineer to lead and manage a team responsible for network upgrades, equipment replacement, and telecommunication infrastructure modernization. This role involves designing, assessing, and deploying networking solutions, ensuring quality, and mentoring team members. Key Responsibilities Network Upgrades & Modernization Replace legacy telecommunication equipment and transition from TDM-era technology. Apply networking principles to determine required equipment (routers, SFPs, power, etc.) using site survey data. Network Design & Planning Assess networking components and develop detailed designs and scope of work for installations. Assemble bill of materials (BOM) and support design discussions. Team Leadership & Project Management Oversee team members quality, schedule, budget, and scope. Provide coaching, training, and mentorship to engineers. Required Skills & Qualifications Education & Experience: Bachelor's degree in Electrical Engineering (EE) or Electronics & Telecommunication Engineering (EXTC). 5-8 years of experience in telecommunication or network engineering. Knowledge of networking, computing, or electrical engineering. Technical Skills: Proficiency in Microsoft Visio, Excel, and Word. Strong communication and team leadership abilities. Preferred Qualifications (Good to Have, but Not Required) Certifications & Technical Expertise Certifications from Nokia, Cisco, or other networking authorities. Experience with legacy telecom technologies (TDM, SONET, serial communication). Knowledge of network transport technologies (DWDM, Microwave, MPLS packet networking). Familiarity with SCADA or Operational Technology (OT) in an electric utility environment. Lead cutting-edge network modernization projects. Work with a dynamic and skilled team. Competitive salary and career growth opportunities. Apply Now & Lead the Future of Telecom Networking!

Network Engineer Network engineer Full-Time Network Administration
B&

Sr. Lead Structural Engineer - Ogc

Burns & Mcdonnell

10-15 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Senior Lead Structural Engineer Location: Mumbai Experience Level: 10 to 15 years Burns & McDonnell is a top-ranked engineering and construction firm where employee ownership is the foundation of our culture. Our Mumbai office supports major global projects, offering a flexible work environment, leadership opportunities, and advanced technical training. Our team members thrive in a collaborative setting, working on high-impact projects across renewables, refining, petrochemical, midstream, and logistics. With a proven track record in delivering complex engineering solutions, our department is known for its expertise, technical maturity, and innovation. Role Summary As a Senior Lead Structural Engineer, you will be responsible for ensuring the safety, performance, and compliance of structural systems while delivering high-quality results within budget and timelines. In this role, you will: Act as a technical authority and mentor team members. Collaborate with multidisciplinary teams, clients, and stakeholders. Drive innovative solutions for complex structural engineering challenges. You will be working within an accomplished department that consistently achieves world-class results. Key Responsibilities Project Leadership & Team Management Lead a team of engineers and designers on projects. Schedule and monitor work plans to align with contract requirements. Support the Department Manager in hiring project resources. Supervise and coordinate all CSA (Civil, Structural, and Architectural) activities for large-scale projects. Technical Execution & Engineering Excellence Review & coordinate technical documents from other disciplines, customers, and outside agencies. Interpret and apply industry codes and standards (e.g., IBC, AISC, ACI, ASCE7, PIP). Review geotechnical reports and integrate findings into foundation and civil designs. Conduct constructability reviews in collaboration with the USA team. Participate in technical discussions with clients and suppliers to ensure alignment. Develop and track project work schedules. Quality Control & Compliance Ensure compliance with Project Quality Plans and industry best practices. Review fabrication drawings and conduct site visits (fabrication shops, construction sites, and U.S. offices) to enhance collaboration. Identify and recommend process improvements for efficient project execution. What Makes You a Great Fit Leadership & Communication: Ability to mentor teams and foster collaboration. Strong Ethical Standards: Acts in the company s best interest and ensures compliance. Self-Starter & Adaptability: Thrives in dynamic environments with evolving priorities. Ownership Culture: Embraces employee ownership, diversity, and inclusivity. Results-Driven Mindset: Motivated by our bonus-incentive compensation model, rewarding top performance. Qualifications & Skills Education & Experience Bachelor s in Civil Engineering or Master s in Structural Engineering. 10-15 years of structural engineering experience, preferably in EPC (Engineering, Procurement, and Construction) projects. Technical Expertise Strong knowledge of engineering techniques and industry codes (e.g., IBC, AISC, ACI, ASCE7, PIP). Proficiency with structural software tools (e.g., RISA, STAAD). Problem-solving skills with the ability to manage large-scale projects. Fluent in English (written & spoken), with experience in U.S.-based projects. Career Growth Plan At Burns & McDonnell, you have the freedom to choose your growth path whether as a Subject Matter Expert or a Section Manager, depending on your goals. With our employee-owned structure, you truly have a stake in our collective success. Through diverse project experiences, you can build a rewarding career with both technical depth and long-term leadership opportunities. We Offer: Flexible work schedules A holistic benefits package A culture that values innovation, teamwork, and individual contributions Join us and shape the future of structural engineering! Qualification : Bachelors in Civil Engineering or Masters in Structural Engineering.

Sr. Lead Structural Engineer Sr. engineer
J&

Business Manager Joints

Johnson & Johnson Services, Inc

4+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Description Business Manager Next Tier Business, Joints Caring for the world, one person at a time has encouraged and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing creative ideas, products, and services to advance the health and well-being of people. Every day, more than 130,000 employees across the world are blending heart, science, and ingenuity to profoundly change the trajectory of health for humanity. J&J Medical India (JJMI) is the market leader in the Medical Company Devices & Diagnostics Industry in India. It is in the business of caring and providing solutions to doctors, patients, and nurses. It comprises of multiple Franchises (Strategic business units) providing healthcare solutions across Vision Care, Orthopaedics, Infection Prevention, Wound Management, Women s health, minimally invasive surgery, Circulatory disease management, and Blood glucose monitoring and insulin delivery. Position Title: Sr. Business Manager Next Tier Business, Joints & Digital Surgery Role Type: Individual Contributor Department Name / Franchise: Orthopedics Joints Sector: MD Position Location: Mumbai Reports to (Title): Associate Sales Director, Orthopedics Joints Role Overview: Responsible for establishing relationships with customers and for developing the business for the franchise, in a manner consistent with the CREDO, company policy and goals, and in line with franchise direction. This may involve developing new businesses, growing into new territories, and establishing a new dealer network. Develops and implements sales strategies and objectives. Has in-depth knowledge of the products and a good understanding of other J&J products and service offerings. Has insights of customer's needs and sharpened knowledge of market trends. Through effective leadership, encourages, leads, directs, motivates, coaches and develops employees to achieve/exceed sales target. Works with all levels of customers, developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in J&J Medical as a preferred supplier. Business Overview: Responsible for Managing Orthopedics Joints in Next Tier ( Tier 4/5 Cities) Product Overview Orthopedics Joints range of products Customer Segmentation: All orthopedic surgeons in Next Tier ( Tier 4/5 Cities) Illustrative Responsibilities: Business Financial Results Deliver the assigned Business plan for the Next Tier ( Tier 4/5 Cities) Business Achieve Monthly / Quarterly / Annual Business Plan Understand market potential, and set direction, strategies and plans to expand the market and realize market potential. Analyze sales reports to proactively seek opportunities and at-risk, re-prioritize resources to maximize sales opportunities. Establish a monitoring system to ensure delivery of sales plan on volume, price and value objectives for products. Identify key markets and ensuring coverage and resourcing of the same adequately. Meet the AR / DSO target and manage account receivables as per the company policy. The role would also entail relevant knowledge of channel management and how to build a strong primary and secondary channel. Territory Management In-depth understanding of current and future customers needs and translate them into sales opportunities. Guide in expansion of new geographies and markets. Ensuring adherence to KPIs of working on day to day basis by the team and driving efficiencies in terms of coverage to ensure best business outcomes. Drive market environment base on a thorough knowledge of competitor's structure, culture, personnel, distribution, capabilities, and weakness, as well as customer preferences for competitive products and services Should have exposure in conceptualization, implementation, and monitoring of channel management processes such as AR, Inventory, return on investment and overall channel health. Conduct SWOT analysis for the territory responsible. Based on results of SWOT analysis, set direction, strategies and plans for the region to achieve dept/functional goals; communicate plans and gain consensus on the plans from the team and related sales/marketing groups Drive marketing campaigns with effect and share market insights with the marketing team. Core member of the leadership team to create a strategic roadmap for the business. Coach supervisor/individual contributor to develop: An effective and efficient territory account coverage plan and customer call plans Conduct regular reviews with team as a basis for challenging and improving both short and long term strategies and action plans Demonstrates expert knowledge of sales process and specialist selling skills to make an effective sales call, to guide others and to improve the current selling process Strong grasp of internal organization (J&J) resources, priorities, and needs, relating to the business operations and achievement of plans Customer Satisfaction Develop and maintain strong relationships with various levels of customers and drive high levels of customer satisfaction. Research and identify key customer's critical success factors to identify innovative sales and service opportunities which will deliver improved customer business performance and healthcare outcomes. Advise the development/implementation of strategies and plans to increase customer satisfaction, confidence, and loyalty. Design innovative customer support services including E-initiatives and optimal use of company valuable services. Set up appropriate systems, e.g., regular meetings with customers to obtain their feedback and supervise customer perceptions and use feedback to improve performance. Ensure compliance with the "Customer Complaints Procedure"; customer issues/ complaints are attended to promptly and professionally to customer's satisfaction. Ensure appropriate problem-solving strategies are used by the sales team when dealing with product or service difficulties. Internal Business Processes...

Business Manager Business manager Joints Full-Time

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