Diamond Merchandising Jobs in Mumbai

Position: Merchandising Executive Diamond Jewellery Location: Mumbai, Maharashtra, India Job Overview: We are seeking a detail-oriented and proactive Merchandising Executive with experience in the jewellery industry, specifically in diamond merchandising. This role involves inventory management, vendor coordination, and assortment planning to ensure optimal stock levels and product availability across our showrooms PAN India. Key Responsibilities: Update and maintain stock files on a daily basis Coordinate with showrooms across India to manage stock movement and assortment Plan and implement ideal product assortments for each store based on regional demand Track stock ageing, analyse inventory rotation, and manage replenishments Source and purchase jewellery from approved vendors Forecast orders and assist in the selection of new designs Maintain accurate inventory records and reports using Excel Manage stock details across both online and offline platforms Monitor market trends and conduct regular market surveys for design and demand insights Handle end-to-end vendor management including relationship building and performance evaluation Qualifications & Requirements: Graduate/Postgraduate with 2 3 years of merchandising experience in the retail sector (experience in the jewellery industry is preferred) Strong understanding of jewellery design and aesthetics Proficient in MS Excel and comfortable working with data and reports Tech-savvy and detail-oriented Willingness to travel to various store locations as required Excellent communication and coordination skills Qualification : Graduate/Postgraduate with 23 years of merchandising experience in the retail sector (experience in the jewellery industry is preferred)

Position: Category Manager Merchandising Location: Mumbai, India Job Overview: We are seeking an experienced Category Manager to lead merchandising strategies for our product categories. This role involves budget management, product lifecycle planning, competitive pricing analysis, and collaboration with cross-functional teams to drive category growth and profitability. Key Responsibilities: Develop and manage budgets, revenue targets, and profit margins for assigned product categories Lead product re-engineering initiatives to optimize design, cost, and market fit Collaborate closely with sourcing, marketing, and merchandising teams to align category strategies Formulate product pricing strategies based on market insights and competitive analysis Plan and maintain a calendar for the introduction of new designs and product launches Oversee promotion planning across multiple sales channels to maximize impact Manage and update the product catalog to ensure accuracy and relevance Provide product training and support to retail staff to enhance sales effectiveness Analyze product performance data, identifying top performers and underperforming designs to inform future development Qualifications & Requirements: Graduate or Postgraduate degree with 5 8 years of merchandising experience in the retail industry (preferably jewellery sector) Strong understanding of product design and aesthetics Proficient in Microsoft Excel and other relevant computer applications Comfortable with frequent travel to various store locations Excellent analytical, organizational, and communication skills

Chief Operating Officer (COO) Fashion/Apparel Location: Mumbai Function: Profit & Loss (P&L) Industry: Retail | Fashion & Lifestyle | D2C | Internet & Start-Ups Employment Type: Full-Time Mandate By: PSS About the Client: PSS has been exclusively mandated to hire a Chief Operating Officer (COO) for a well-established and fast-growing retail conglomerate with a diversified fashion and lifestyle brand portfolio. With a growing footprint across India and select international markets, the group is now looking to transform one of its core fashion brands into a dominant market leader across offline and digital channels. Role Overview: We are seeking a visionary and execution-driven COO with a proven track record of scaling fashion/apparel brands across merchandising, sourcing, product development, marketing, and design. This is a pivotal leadership opportunity for someone who can own and drive the end-to-end P&L, fuel innovation, and build a high-performance omnichannel business. Key Responsibilities: Strategic Leadership & P&L Ownership Own the full P&L responsibility for the brand across both offline (retail) and online (D2C/e-commerce/marketplace) channels. Convert business vision into structured plans with clear metrics and deliverables. Partner with the CEO and Board to steer the brand s long-term growth strategy, operational scalability, and profitability. Merchandising & Category Management Lead the merchandising and assortment strategy across all categories and seasons to ensure trend alignment, inventory efficiency, and gross margin optimization. Build structured seasonal calendars, pricing architecture, and launch strategies in sync with consumer and market insights. Sourcing & Supply Chain Optimization Establish robust, cost-efficient sourcing strategies across India and global markets. Develop scalable vendor partnerships while reducing lead times and improving quality assurance. Product Development & Design Innovation Oversee the full product lifecycle from concept to consumer, ensuring alignment with brand ethos and trend insights. Work closely with design, development, and merchandising teams to launch cutting-edge, consumer-relevant collections. Marketing, Brand & Consumer Experience Lead integrated marketing efforts across digital, retail, influencer, and brand-building campaigns. Align product, pricing, positioning, and storytelling for maximum consumer resonance. Drive customer acquisition, retention, and loyalty programs that strengthen brand affinity. Leadership & Cross-Functional Excellence Build and mentor a cross-functional team spanning design, sourcing, marketing, merchandising, and operations. Instill a culture of agility, innovation, accountability, and excellence. Design systems, workflows, and analytics for efficient omnichannel scaling. Ideal Candidate Profile: Experience: 15+ years in fashion/apparel/retail with a minimum of 3 years in a senior leadership role (COO, BU Head, or equivalent). Domain Expertise: Deep exposure to merchandising, sourcing, design, marketing, and category management within fashion or lifestyle brands. Strong commercial acumen with a clear grasp of P&L drivers, consumer behavior, and pricing strategies. Demonstrated ability to scale a brand across retail and D2C channels with a focus on innovation and efficiency. Proven track record in team leadership, strategic execution, and operational excellence. Be at the forefront of redefining fashion retail for a leading brand with strong backing and market momentum. Work with a visionary leadership team focused on category innovation and growth. Lead transformation in a high-impact role with autonomy and a clear mandate for success. Drive a culture of creativity, speed, and performance in a brand poised for national and global recognition.

Position: Assistant Floor Manager / Floor Manager Locations: Mumbai, Bangalore, Lucknow, Delhi, Pune India Job Overview: We are looking for a dynamic and experienced Floor Manager to lead our in-store operations, drive sales performance, and ensure a seamless customer experience. The ideal candidate will have a strong background in retail management, a passion for customer service, and the ability to lead, mentor, and inspire a high-performing team. Key Responsibilities: Deliver exceptional customer service to drive satisfaction and loyalty Lead and motivate the sales team to meet or exceed sales targets through training, coaching, and performance management Develop and implement strategies to increase footfall, attract new customers, and boost profitability Oversee recruitment, training, and onboarding of new team members Address and resolve customer complaints and concerns with professionalism Ensure full compliance with health, safety, and store operational standards Plan and manage promotional campaigns and in-store visual merchandising Prepare detailed sales reports, analyze customer buying trends, and track store performance Handle store administration, including budgeting, financial reporting, and cash handling Monitor inventory levels and coordinate timely replenishment of stock Requirements: High school diploma required; a Bachelor's degree in Business Administration or a related field is preferred Minimum 7 years of experience in a retail environment, including prior leadership roles Proven ability to manage staff, improve store operations, and deliver strong sales results In-depth understanding of retail business operations and customer service best practices Strong leadership, problem-solving, and organizational skills Excellent interpersonal and communication abilities Willingness to work flexible hours, including weekends and holidays

Position: Ecommerce Operations Manager Location: Mumbai, India Job Overview: We are seeking a detail-oriented and tech-savvy Ecommerce Operations Manager to oversee the daily operations and performance of our online store. The ideal candidate will have hands-on experience with Magento 2.2, strong coordination skills, and the ability to drive ecommerce strategies across platforms while ensuring a seamless customer experience. Key Responsibilities: Oversee the end-to-end operations of the company website, built on Magento 2.2, ensuring continuous functionality and performance Manage website updates, including the addition of new product collections and feature enhancements in collaboration with tech and design teams Coordinate daily with the external tech agency to troubleshoot and implement website improvements Lead SEO initiatives, UI/UX enhancements, and site optimization strategies to increase traffic and conversions Plan and execute promotional campaigns and ensure they are accurately reflected on the website within specified timelines Ensure smooth customer service operations by resolving customer queries and complaints promptly Collaborate with internal departments such as merchandising, supply chain, and retail to support seamless order fulfillment and delivery Maintain and update product listings and stock data on the website and across marketplace platforms Manage online photoshoots and product data including measurements, descriptions, and imagery Generate and analyze performance reports, including weekly/monthly sales, sell-through rates, offer code effectiveness, and inventory status Oversee relationships with payment gateway partners to ensure secure and efficient transactions Monitor marketplace accounts, track stock levels, and update inventory across platforms Handle the end-to-end customer complaint resolution process daily Qualifications & Requirements: Proven experience in ecommerce operations management Strong knowledge and working experience with Magento 2.2 Familiarity with website management, SEO strategies, UI/UX best practices, and ecommerce marketing tools Excellent coordination and communication skills to manage cross-functional teams and third-party vendors Strong analytical skills with the ability to interpret data and generate actionable insights Ability to work in a fast-paced environment and manage multiple priorities effectively Experience in managing photoshoots and product data entry is a plus