Digital Asset Compliance Jobs in Noida
125 Jobs Found
Deputy General Manager Talent Acquisition (TA Lead)
Avaada
Deputy General Manager Talent Acquisition (TA Lead) Department: Human Resources Location: Noida Experience: 12 15 Years Business Unit: Avaada Energy Pvt. Ltd. About Avaada Energy Avaada Energy is the flagship entity of the Avaada Group, spearheading India s shift to a cleaner and more sustainable energy future. With a robust presence across solar energy, green hydrogen, and sustainable infrastructure, we are committed to innovation, scalability, and creating large-scale impact through renewable energy solutions. Role Overview We are looking for a strategic and seasoned Talent Acquisition (TA) Leader to head our recruitment function at the Deputy General Manager level. This is a critical leadership role responsible for defining, driving, and scaling recruitment strategies that align with Avaada Energy s aggressive growth plans. The ideal candidate will bring strong expertise in project-based hiring, corporate and leadership recruitment, and a deep understanding of the renewable energy landscape. This is a high-impact role with direct engagement across CXOs, business heads, and project teams. Key Responsibilities Talent Acquisition Strategy & Workforce Planning Develop and execute annual and quarterly manpower plans aligned with the organization s strategic goals. Forecast and manage hiring needs across corporate, site, and EPC functions including engineering, procurement, project management, regulatory, and finance. Build strong talent pipelines for permanent, contractual, and niche technical roles. Conduct competitive benchmarking and track industry hiring trends to proactively identify top talent. Partner with business heads and HRBPs to define workforce metrics and priorities. Leadership Hiring & Stakeholder Management Act as the single point of contact for all recruitment activities across Avaada Energy. Partner with CXOs and senior leadership to drive closure of critical and executive-level roles. Provide strategic counsel to senior stakeholders on hiring best practices, diversity goals, and talent market competitiveness. Process Excellence & Recruitment Operations Oversee end-to-end recruitment lifecycle: job requisition, sourcing, interviewing, offer negotiation, and onboarding transition. Ensure all job postings are up to date across internal systems (Darwinbox, career portal). Establish and track key recruitment SLAs, conversion metrics, and candidate experience benchmarks. Maintain full compliance with company policies, background verification standards, and DEI guidelines. Team Leadership & Capability Building Lead and mentor a high-performing team of recruiters and coordinators across corporate and site locations. Set team KRAs and performance goals, foster a culture of collaboration, and encourage continuous learning. Upskill the TA team in digital hiring tools, AI-enabled recruitment, and employer branding practices. Employer Branding & Campus Hiring Drive campus recruitment for engineering graduates (GETs), diploma trainees, and interns. Collaborate with branding teams to run targeted talent campaigns (job fairs, social media, referral drives). Forge strategic partnerships with placement cells, training platforms, and third-party hiring agencies. Recruitment Analytics & Reporting Publish weekly/monthly dashboards and hiring reports for leadership and board updates. Track and analyze key metrics: TAT, source mix, offer-to-join ratio, cost-per-hire, early attrition, etc. Maintain a centralized repository of interview questions and assessment tools to support standardization and process automation. Ensure recruitment ROI through productivity tracking and continuous process optimization. Required Qualifications & Skills 12 15 years of progressive experience in Talent Acquisition, with at least 3 5 years in a leadership role. Experience in large-scale hiring within EPC, Energy, Infrastructure, or Engineering domains is preferred. Strong track record of executive hiring, project-based recruitment, and talent strategy development. Exceptional interpersonal and stakeholder management skills, with experience working with CXO-level executives. Proficient in ATS platforms (preferably Darwinbox), MS Office, and data-driven recruitment analytics. Demonstrated ability to lead and build high-performing teams. Preferred Education Bachelor's degree in Human Resources, Business Administration, or related field (MBA/PGDM preferred). Opportunity to lead TA for one of India s most ambitious clean energy organizations. High-impact role with exposure to leadership and strategic workforce planning. Collaborative work environment driven by innovation, sustainability, and purpose. Freedom to drive initiatives, build scalable systems, and shape Avaada s future talent landscape. Qualification : Bachelor's degree in Human Resources, Business Administration, or related field (MBA/PGDM preferred)
Data Engineer
Times Internet
Data Engineer Location: Noida Experience: 2 5 Years Employment Type: Full Time About Times Internet Times Internet is India s largest digital products company, building premium digital platforms across diverse sectors like News, Sports, Fintech, and Enterprise Solutions. Our brands such as TOI, ET, Cricbuzz, Times Prime, Willow TV, and Whatshot reach millions and are designed to simplify and enrich everyday experiences. We take pride in fostering an inclusive, innovative workplace. As an equal opportunity employer, we ve maintained gender pay parity (independently verified by Aon Hewitt) and are committed to building a diverse and equitable team. About the Business Unit ET B2B The Economic Times B2B Verticals (ETB2B) is a leading business media platform, delivering insightful content, newsletters, and premium conferences across 23+ sectors including Auto, Energy, Pharma, Retail, and HR. With a monthly reach of over 8 million professionals, ETB2B powers business decision-making and industry learning through platforms like ET Masterclass, vConfex, and the ET B2B Intent Signal Platform a cutting-edge initiative leveraging behavioral data, enrichment tools, and event-driven insights. Role Overview As a Data Engineer, you will work on building scalable data pipelines, deploying machine learning models, and extracting actionable buyer intent signals using a variety of data sources and advanced ML/NLP techniques. Key Responsibilities Design, develop, and maintain ETL/ELT pipelines to process large-scale structured and unstructured data (web behavior, CRM, third-party APIs, etc.). Build predictive models to extract buyer intent signals, leveraging NLP, behavioral analytics, and pattern recognition. Use modern ML and NLP tools: spaCy, Transformers, Scikit-learn, TensorFlow, PyTorch, and OpenAI APIs. Collaborate with product managers, backend engineers, and data scientists to deploy models into production and optimize performance. Ensure data pipeline reliability, compliance (GDPR, SOC 2), and freshness through robust monitoring and alerting systems. Enhance pipeline and model inference efficiency for near real-time scoring applications. Document workflows, model performance, and pipeline architecture for internal transparency and reproducibility. Required Skills & Qualifications Strong experience in Python for data engineering, ML pipelines, and model integration. Proficiency with ETL tools (Airflow, Prefect), data processing frameworks (Pandas, Dask), and workflow orchestration. Knowledge of machine learning and NLP techniques (entity extraction, sentiment analysis, text classification). Familiarity with ML model deployment via Docker, Kubernetes, and cloud ML services (AWS SageMaker, GCP AI Platform, Azure ML). Experience with relational databases (PostgreSQL, MySQL) and cloud data warehouses (BigQuery, Redshift, Snowflake). Strong grasp of version control (Git), CI/CD pipelines, and agile collaboration tools. Ability to interpret, visualize, and communicate model insights effectively working alongside analysts or through dashboards. Education & Experience Bachelor s or Master s degree in Computer Science, Data Science, Statistics, or a related technical field. 2 5 years of hands-on experience in data engineering, applied ML, or software development, ideally in SaaS, Martech, or B2B analytics domains. Be part of India s largest digital ecosystem. Work on impactful, high-scale products with real-world value. Collaborate with top minds in data, AI, and product development. Enjoy a culture of innovation, inclusion, and continuous growth. Qualification : Bachelors or Masters degree in Computer Science, Data Science, Statistics, or a related technical field
Ux Designer
Times Internet
UX Designer Location: Noida Experience: 2 3 Years Employment Type: Full Time About Times Internet Times Internet is India s largest digital products company, building world-class platforms across News, Sports, Fintech, and Enterprise tech. Our diverse portfolio includes renowned brands like TOI, ET, Cricbuzz, Times Prime, Willow TV, and more each created to inform, entertain, and inspire millions. As a company, we are deeply committed to inclusivity, innovation, and equal opportunity. In 2018, we achieved gender pay parity (verified by Aon Hewitt) and continue to foster a collaborative, user-first work culture. About the Business Unit EconomicTimes.com EconomicTimes.com is India s most influential business news destination, serving 50+ million monthly users. From entrepreneurs and professionals to policymakers and students, ET delivers high-impact journalism and actionable insights across web, mobile, social, and newsletters. The platform accounts for 80% of all time spent on business news in India shaping conversations at the heart of Indian industry. As part of Times Internet, ET benefits from a broader product ecosystem that includes ETMoney, TimesofIndia.in, TechGig, Gaana, and MX Player. Role Overview: UX Designer We re seeking a user-obsessed UX Designer to help us create seamless, impactful experiences across EconomicTimes.com s digital touchpoints. You ll work cross-functionally with product managers, engineers, designers, and editors to solve complex UX problems for a high-traffic, content-rich platform. Key Responsibilities Translate product and business goals into intuitive user experiences. Design wireframes, user flows, journey maps, and interactive prototypes using tools like Figma, Adobe XD, or Miro. Conduct and synthesize user research, usability tests, and heuristic evaluations to inform design decisions. Collaborate with cross-functional teams including product, engineering, and editorial to align on user needs. Use both qualitative and quantitative data to iterate on design solutions. Ensure compliance with accessibility and usability best practices across platforms. Advocate for design thinking and a user-first mindset within the organization. Stay updated with emerging design trends, tools, and technologies. Required Skills & Experience 2 3 years of hands-on UX design experience in digital products. Strong understanding of human-centered design principles and modern usability practices. Experience designing for responsive and adaptive web/mobile platforms. Proven ability to simplify complex workflows into intuitive interfaces. Experience with user research, A/B testing, and data-driven design decisions. Excellent communication, collaboration, and storytelling skills to convey design rationale. Preferred Qualifications Bachelor's degree or higher in Design, HCI, Psychology, Sociology, or a related field. Prior experience working on content-heavy or media platforms is a significant plus. A portfolio showcasing real-world UX work across different platforms and use cases. Design for one of India s most trusted digital brands. Work on high-scale, high-impact platforms reaching millions. Collaborate with passionate, experienced product teams. Enjoy a culture of innovation, ownership, and continuous growth. Qualification : Bachelor's degree or higher in Design, HCI, Psychology, Sociology, or a related field
Deputy Manager Risk Management
Paytm
Position: Deputy Manager Risk Management (Fraud Analytics) Location: Noida, Uttar Pradesh Department: Analytics Risk Operations (Offline Payments) Employment Type: Full-time About Paytm Paytm is India s leading mobile payments and financial services distribution company, and the pioneer of the mobile QR payments revolution. Our mission is to serve 500 million Indians and integrate them into the formal economy through cutting-edge technology that empowers small businesses and consumers alike. About the Team The Risk Analytics team plays a critical role in safeguarding the integrity of Paytm's ecosystem. We focus on proactive fraud detection, building robust risk controls, and driving strategic decision-making through data insights. Every challenge is an opportunity here and meaningful change starts with our people. With 500+ million registered users and over 21 million merchants, Paytm offers unmatched data depth and scale. This is your opportunity to be part of India s largest digital lending transformation. If you're passionate about creating impact, building scalable risk frameworks, and working in a fast-paced fintech environment this is the place for you. Role Overview As Deputy Manager Fraud Analytics, you will be instrumental in developing and managing fraud prevention strategies across Paytm s payment platforms. You ll support real-time fraud monitoring, rule configurations, analytics, and compliance. This role works closely with stakeholders across Risk Ops, Engineering, Product, and Compliance. Key Responsibilities Develop and optimize fraud detection models using rule-based and data-driven approaches Monitor real-time transactions to identify suspicious activity; escalate issues and recommend corrective actions Configure and fine-tune rules in fraud monitoring systems to reduce false positives and improve accuracy Analyze transaction patterns and fraud trends to preemptively address vulnerabilities Collaborate with internal teams (Risk, Product, Compliance) to align fraud mitigation with business goals Support regulatory compliance and internal control projects in accordance with RBI guidelines Generate periodic reports and dashboards for senior management on fraud insights and emerging risks Assist in audit responses and handle fraud-related queries from regulatory bodies Drive continuous improvement in fraud detection tools, techniques, and operational processes Required Qualifications & Skills Bachelor s degree in Data Analytics, Risk Management, Statistics, or a related field 4 8 years of experience in fraud analytics, risk management, or payments risk in fintech or BFSI Strong knowledge of fraud detection techniques and transaction monitoring systems Experience in configuring fraud rules and analyzing fraud patterns in high-volume environments Familiarity with RBI regulatory frameworks and guidelines governing payment platforms Excellent analytical and problem-solving skills Strong verbal and written communication skills, with the ability to present insights to both technical and non-technical teams Experience working with UPI, wallets, or other real-time payment systems Preferred Skills Exposure to machine learning models for fraud detection Experience in licensed TPAP (Third Party App Provider) setups Understanding of regulatory audits, compliance standards, and fraud risk reporting in a regulated environment What You ll Get A chance to be part of India s largest digital lending story Fast-paced, high-impact role in a leading fintech organization Opportunity to create tangible value for millions of users and merchants A collaborative, meritocratic culture that rewards performance Competitive compensation and career growth potential Join us on our mission to redefine financial inclusion in India. Be a part of something transformative. Be a part of Paytm. Qualification : Bachelors degree in Data Analytics, Risk Management, Statistics, or a related field
Ui / Ux Visualizer / Graphic Designer
Emavens Consulting
Job Title: UI / UX Visualizer / Graphic Designer Location: Noida Experience: 2 4 Years Type: Full-Time About the Role: We are seeking a creative, detail-oriented, and tech-savvy UI/UX Visualizer & Graphic Designer who can deliver elegant and emotive user experiences across digital platforms. You will be responsible for conceptualizing and executing modern, responsive, and user-friendly interfaces that align with our clients brand identity and business goals. Key Responsibilities: Design clean, visually appealing, and user-centric web interfaces for web and mobile platforms. Understand and translate client requirements into impactful digital experiences. Collaborate closely with team leads and developers to implement intuitive UX and responsive layouts. Work on creative assets including campaign creatives, UI mockups, banners, infographics, mobile/web screens, and more. Maintain design consistency across various projects while innovating within brand guidelines. Keep pace with the latest design trends, usability practices, and web technologies. Balance multiple projects, meet deadlines, and ensure high standards in visual quality and user experience. Technical Skills Required: Expert-level proficiency in design tools like Adobe Photoshop, Illustrator, CorelDRAW, and Adobe Flash. Strong command of HTML5, CSS, JavaScript, and XHTML; hands-on HTML coding experience preferred. Understanding of responsive and mobile-first web design and cross-platform UI design. Prior experience with mobile UI (Android, iOS, iPad) interfaces is a significant plus. Familiarity with UX principles, usability, and tableless CSS layouts. Experience working on corporate branding, web portals, and digital ad campaigns. Desired Candidate Profile: 2 4 years of relevant experience in UI/UX and graphic design roles. Graduate/Postgraduate/PG Diploma in Design, Multimedia, or related fields. A strong eye for typography, color, balance, and detail. Excellent written and verbal communication skills in English. Ability to multi-task, stay organized, and work under tight deadlines. Creative thinker who brings fresh ideas and a modern design aesthetic to every project. What We Offer: Opportunity to work on diverse, high-impact design projects. Collaborative and creativity-driven work culture. Exposure to global clients and leading brands. Career growth opportunities in UI/UX and creative direction. Competitive compensation package. Qualification : Graduate/Postgraduate/PG Diploma in Design, Multimedia, or related fields.
Technical Manager
Cbre India
Technical Manager - Facilities Management Service Line: GWS Segment Role Type: Full-Time Location: Noida, Uttar Pradesh, India Areas of Interest: Facilities Management About the Role: As a CBRE Facilities Associate, you will oversee team activities, acting as the key point of contact between clients, vendors, and contractors to ensure the completion of work orders. This role is a part of the Facilities Management functional area, focusing on the operations of assets and providing essential support to Property Managers regarding all repair and investment plans. Key Responsibilities: Serve as the point of contact for escalated communications between the landlord, tenants, and service providers, ensuring all procedures, policies, and reporting formats are understood and followed. Allocate work orders and schedule necessary repairs based on requests. Review data from work order reports and create performance and progress status reports for management. Assess all work orders, proposals, and vendor-submitted documents for accuracy and compliance. Inspect rooms and furniture to identify needs for repairs or renovations. Resolve minor malfunctions in office equipment. Research new services and appliances that can help improve facility operations. Gather and analyze data to identify and solve complex issues, even those that arise with minimal precedence. You may also recommend new techniques or solutions. Make a direct impact on your own team and other related teams, ensuring alignment with operational goals. Suggest process improvements and solutions to enhance the efficiency of the team. What You ll Need: Educational Qualifications: High School Diploma or GED with 3-4 years of relevant experience in Facilities Management. Experience & Skills: A comprehensive understanding of procedures, systems, and concepts related to Facilities Management. Ability to evaluate and communicate complex information in a concise, clear, and logical manner. In-depth knowledge of Microsoft Office products such as Word, Excel, and Outlook. Strong organizational skills and an advanced inquisitive mindset. Advanced math skills for calculating figures like percentages, discounts, and markups. Qualification : High School Diploma or GED with 3-4 years of job-related experience.
Fund Accounting Lead
Indus Valley Partners
Fund Accounting Lead | Private Credit | NAV Calculation | Accounting & Financial Reporting | Noida Location: Noida, Uttar Pradesh, India Position: Fund Accounting Lead - Private Credit & Hedge Funds Department: Accounting MS Years of Experience: 6 to 12 years Open Positions: 1 Job Description: We are seeking an experienced Fund Accounting Lead to manage and oversee the accounting functions for private credit investments and hedge funds in Noida. In this leadership role, you will supervise a team of accountants, ensure timely and accurate financial reporting, and maintain compliance with industry standards and regulations. You will also play a key role in process improvements, risk management, and stakeholder communication. Key Responsibilities: Leadership & Supervision: Lead, mentor, and manage a team of accountants specializing in private credit accounting. Allocate tasks effectively, monitor team workload, and ensure timely completion of deliverables. Conduct performance reviews and provide constructive feedback to team members. Accounting & Financial Reporting: Oversee the preparation and review of financial statements and reports related to private credit investments. Ensure accurate accounting treatment for complex instruments such as debt structures, derivatives, and securitized products. Implement and maintain strong internal controls to ensure compliance with accounting standards like GAAP and IFRS, as well as regulatory requirements. Review fund expense allocations, income accruals, and investment valuations for accuracy. Process Improvement: Identify and implement process enhancements to streamline accounting operations and improve efficiency. Develop and maintain robust internal controls to ensure data integrity and compliance. Drive the implementation of improvements for accuracy and operational performance. Compliance & Risk Management: Ensure adherence to internal controls, policies, and procedures related to private credit accounting. Support internal and external audits, providing necessary documentation and explanations. Ensure proper risk management practices are in place for the accounting team. Stakeholder Communication: Serve as the primary point of contact for private credit accounting-related inquiries from both internal and external stakeholders. Prepare and present financial reports to senior management, investors, and clients. Core Activities: Prepare monthly financial reporting packages for Hedge Funds, including the determination of Net Asset Value (NAV), and preparing Statements of Asset and Liabilities and Profit and Loss Statements. Perform daily reconciliation of accounts between Geneva and Custodian/Prime Broker. Accurately accrue fund income and expenses, including management fees, performance fees, and other relevant charges, in line with applicable accounting standards. Ensure accurate and timely processing of capital activities, including subscriptions, redemptions, transfers, rollups, capital commitments, and calls. Prepare Investor and Client Reports, including Audit confirmations, Trade confirmations, etc. Assist with New Client Onboarding and the implementation of new fund structures. Required Skills and Experience: 6+ years of experience in fund accounting, specifically within private credit or hedge funds. Strong understanding of NAV calculation, investment valuations, and accounting standards (GAAP, IFRS). Extensive experience in financial reporting and regulatory filings related to private credit investments. Proven experience in accounting systems (e.g., Geneva) and managing complex financial transactions. Excellent knowledge of internal controls, compliance, and risk management in fund accounting. Strong leadership skills, with the ability to mentor and develop a team of accountants. Effective communication skills for presenting financial reports and interacting with stakeholders. Experience with audit support and managing client inquiries related to fund accounting. Preferred Skills: Prior experience in private equity or hedge fund accounting. Experience with client onboarding and the implementation of accounting systems and processes. Familiarity with performance fee and management fee calculations in the context of private credit funds.
Bank Relationship Management - Am/dm & Manager
Allianz
Position Summary: This role involves managing the bank relationships of the Allianz Partners legal entities by selecting appropriate banks, monitoring their performance, defining the bank account infrastructure, and ensuring the proper implementation of bank telematics services. Key Result Areas: Bank Relationship Management: Select banks and other partners to maintain strategic relationships. Negotiate and sign contracts with banks and other service providers. Monitor banking performance to ensure efficiency and compliance. Monitor and control banking fees to ensure cost-effectiveness. Bank Account Infrastructure: Define the bank account infrastructure for each legal entity within Allianz Partners. Oversee the opening and closing of bank accounts as required. Regularly circulate information on bank accounts to relevant stakeholders. Bank Telematics Management: Define the telematics services required for payment/collection, cash management, and banking reconciliation tasks. Request telematics services from providers and ensure timely implementation. Monitor the performance of telematics services to ensure alignment with company needs. Key Skills: Efficiency: Strong analytical skills with the ability to synthesize and consolidate large volumes of data into simple and structured outputs. Ability to arbitrate and prioritize tasks effectively. Solutions and results-oriented approach to challenges. Openness and flexibility in addressing challenges from different perspectives to find the best solution. Accountability: Ability to learn and take initiative in new areas. Strong customer service orientation and ability to innovate. A focus on advances in technology and practices to improve processes. Communication: Excellent written and verbal communication skills. Strong networking skills with the ability to liaise with individuals across different functions. Ability to work and communicate with a diverse range of cultures, levels, and organizations worldwide. Finance: Strong financial acumen, especially in treasury management. Knowledge of banking operations, payments, collections, and financial reconciliation. About Allianz Group: Allianz Group is one of the most trusted insurance and asset management companies in the world. We care for our employees, their ambitions, dreams, and challenges, making us a unique employer. Together, we can build an environment where everyone feels empowered and confident to explore, grow, and shape a better future for our customers and the world around us. At Allianz, we believe in a diverse and inclusive workforce. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, regardless of ethnicity, cultural background, age, gender, nationality, religion, disability, or sexual orientation. Great to have you on board. Let's care for tomorrow.
Senior Highway Engineer
Mott Macdonald
Job Description Due to recent success on the Routes to Market Regional Delivery Partnership framework, as part of a Delivery Integration Partner and in anticipation of an increase in workload in other areas we are looking for a Senior Engineer to join our Highways Design team. This is an opportunity to become a key part of our growing vibrant Highways Design Services team and contribute to achieving a high performing shared enterprise with our partners. You will be based in our Noida office.You will guide the team and our clients through approval processes including the discharge of associated conditions. Utilising your communication skills, you will support and develop staff members through mentoring and guiding team members in their technical and continued professional development. Additionally, you ll promote our health, safety and well-being policies and ensure these are adhered to within the team as well as ensuring design outputs meet our quality obligations and requirements set out in our Business Management System (BMS). Your responsibilities will also include: Technical competence in detailed highways geometry design and able to independently deliver work and integrate with larger project team with minimal supervision from senior staff. Preparation of concept and detailed design of 2D and 3D Roundabouts, priority junctions, signalized junctions, interchanges, generating earthwork quantities. A thorough understanding and/or experience of using 3-dimensional highway design software such as Civil3d, Open Roads, AutoTurn, and Signs and Line design software would be a distinct advantage. Must have good understanding of working in ProjectWise. Interacting and coordinating with other teams on various multi-disciplinary projects and contributing to project implementation of multidisciplinary schemes. Responding to client queries resulting from client reviews. Working within financial and program constraints. Preparing client presentations and supporting documentation Specifications Self-learner, motivated and team player. Adhering to Mott MacDonald safety, ethical and standard procedures.Understanding and implementing Mott Macdonald Quality Assurance procedures. Competent to check the work of more junior team members. Proficiency in MS Outlook, and MS office (Excel, Word, Power Point) is expected. Bachelor s or Master s degree in Civil Engineering. Minimum 8+ years working experience in design of Highways /Motorways/Drainage system for Highways Good written and spoken communication skills and be fluent in English Be aware of current and emerging technical guidance for highways and drainage; An ability to provide hands on mentoring and training of staff to ensure quality of output and continuous technical improvement. To produce designs based on planning strategies and construction specifications for drainage and highways. Must have a significant knowledge of engineering design, design software, technical consents process, adoption and contract procedures for the provision of highways, drainage, and utilities for new developments and regeneration projects. You will know how, if applied effectively, these skills combine to add value to a client s development proposal. Ability to manage numerous assignments at one time Proficiency in Micro-Station, In Roads, Open Roads, and/or Geopak /similar design software Experience in AutoCAD/AutoDesk and their suite of packages. Applied knowledge and understanding of DMRB ,AASHTO, MUTCD, and TxDOT Standards/Specifications/Guidelines. Experience / knowledge of various Design techniques in Highways projects. Proficiency in Microsoft Office (Word, Excel, Outlook) Strong written, verbal and interpersonal communication skills Committed team player; Chartered or Incorporated Engineer with a relevant professional institution such as ICE or CIHT (or equivalent) or suitable relevant experience Experience leading multi-disciplinary teams Good time management skills with the ability to prioritise your workload effectively Capability to work autonomously as well as collaborating within a team environment Job Profile Mott MacDonald s Highways Division delivers services across the entire project lifecycle. Whether we are planning, designing and implementing new roads, or maintaining, managing, improving and operating existing highway networks, we deliver innovation, cost certainty and added value through collaborative working with clients and a culture of continuous improvement. Our Highways Design Services is primarily based in the UK, delivering projects to clients such as Highways England and Transport Scotland. We specialise in design and construction, progressing schemes from option identification and appraisal through preliminary detail design to supervision of works on site. We also provide advice on procurement options and administer contracts from tender assessment through interim valuations to settlement of final accounts. We can offer (subject to Company s policy): - Agile and safe working environment - Competitive annual leave and sick leaves - Group incentive scheme - Group term life insurance, Workmen s compensation and Group medical insurance coverage - Short and Long-term Global employment opportunities - Global collaboration and knowledge sharing - Digital Innovation and Transformation Equality, diversity and inclusion We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute. Qualification : Bachelors or Masters degree in Civil Engineering.
Sr. System Administrator
Thales Group
Company Overview: Thales, a global leader in aerospace and digital security, enables safe operations for two-thirds of aircraft worldwide. The company designs cutting-edge avionics, simulators, and in-flight entertainment systems while training the next generation of pilots for commercial and military applications. Thales India, present since 1953, operates in key sectors such as Defence, Transport, Aerospace, and Digital Identity & Security. With over 1,800 employees and offices across major cities like Bengaluru, Gurugram, Mumbai, and Pune, Thales has been a trusted contributor to India's technological growth. Position Summary: As an IT Administrator at Thales India, you will manage and support production servers and infrastructure, both on-premises and in the cloud. This role involves maintaining system lifecycles, ensuring robust backup and recovery strategies, and documenting critical processes. You will also collaborate with internal and external teams to implement secure, efficient solutions aligned with Thales' standards and market best practices. Key Responsibilities: Server and Infrastructure Management: Troubleshoot on-premises and cloud-based servers. Configure and maintain critical services such as DHCP, DNS, NTP, LDAP, SMB/NFS, and job scheduling. Ensure functional backup and recovery solutions. Provide advanced support for Microsoft Windows Servers and virtualization platforms like VMware. Cybersecurity and Compliance: Collaborate with security teams to meet cybersecurity and aviation standards. Implement and support solutions to comply with external audits. Project Support and Team Collaboration: Work with teams to test, integrate, and validate proprietary applications in various environments. Develop procedures, task lists, and training materials to align with market best practices. Documentation and Training: Create and maintain documentation for critical processes and systems. Train team members on troubleshooting, process improvements, and new technologies. Monitoring and Improvement: Analyze system trends to recommend cost and performance enhancements. Generate KPIs for higher management. Minimum Requirements: Technical Expertise: Advanced knowledge of Microsoft Windows Servers, VMware, AWS, and Azure. Experience with storage devices (e.g., MSA, 3PAR, Synology). Hands-on experience with GPOs, user management, and advanced system configuration. Problem-Solving Skills: Ability to analyze issues, develop solutions, and suggest improvements for cost-efficiency. Experience in troubleshooting proprietary solutions and infrastructure components. Qualifications: Bachelor s degree in Information Technology or 5+ years of experience in IT infrastructure. Soft Skills: Excellent organizational, documentation, and communication skills. Ability to work under pressure and meet deadlines. Preferred Qualifications: Certifications: ITIL v4 Foundations, MCSE (desired). Leadership and Negotiation: Proven ability to lead teams and negotiate effectively. Physical Requirements: Ability to lift up to 25 lbs and perform repetitive hand motions for extended periods. Proficiency in handling hand tools for PC component testing and replacement. Special Requirements: On-call availability for remote support during weekends and non-regular hours (pre-scheduled). Why Join Thales? At Thales, we don t just offer jobs; we provide CAREERS. With 80,000 employees across 68 countries, Thales enables mobility and career growth, fostering expertise across diverse domains. Embrace flexibility and innovation as part of a team driving global technological advancement. Great journeys start here apply now! Qualification : Bachelors degree in Information Technology or 5+ years of experience in IT infrastructure.
Campaign Manager
Wildnet Technologies
Job Overview: We are seeking a highly skilled and results-driven Paid Media Specialist to join our team. The ideal candidate will have 3-5 years of hands-on experience managing and optimizing paid media campaigns on platforms like Meta (Facebook, Instagram) and Google Ads. This position is perfect for someone passionate about digital marketing, thrives in a fast-paced environment, and is committed to delivering measurable results. In this role, you will be responsible for developing and executing paid media strategies that align with our marketing goals, efficiently managing budgets, and continuously optimizing campaigns for maximum ROI. Key Responsibilities: Campaign Management: Lead the planning, execution, and day-to-day management of paid media campaigns across Google Ads, Meta (Facebook, Instagram), and other platforms, ensuring efficiency and effectiveness. Strategy Development: Design and implement comprehensive paid media strategies to align with the company s marketing objectives and business goals. Budget Oversight: Allocate and manage budgets for paid media campaigns, ensuring cost-efficiency and achieving optimal ROI. Performance Monitoring & Optimization: Continuously track campaign performance, analyze key metrics, and make data-driven decisions to improve results. A/B Testing: Lead testing initiatives to optimize ad copy, creative elements, landing pages, and other aspects of the campaign for improved performance. Audience & Keyword Research: Conduct thorough research to identify high-potential keywords, audience segments, and targeting strategies to maximize campaign effectiveness. Reporting: Generate regular, detailed reports on campaign performance, providing actionable insights and recommendations for internal stakeholders. Quality & Compliance: Ensure all campaigns adhere to platform advertising guidelines, maintaining high-quality standards and relevance. Job Requirements: 4+ years of experience in a PPC role, specifically with Google Ads and Meta Ads. Expertise in Google Ads, Google Editor, Shopping Ads, and Meta Ads. Strong client-facing experience and communication skills. Proven track record of managing lead generation and e-commerce advertising campaigns. Proficient in data analysis and performance optimization. Ability to manage multiple campaigns and prioritize tasks effectively. Benefits: Competitive salary with a performance-based incentive structure. Comprehensive health and wellness benefits package. Opportunities for career advancement and leadership development. A positive, collaborative, and innovative work environment. Exposure to a variety of industries and high-profile clients. Additional Highlights: Over 15 years of industry expertise. A pioneering force in the digital industry, recognized as an industry trailblazer.
Email Marketing Expert
Wildnet Technologies
Position Overview: We are looking for an experienced and detail-oriented Email Marketer Expert to join our team. In this role, you will be responsible for planning, developing, implementing, and maintaining the company s email marketing strategy to help achieve business objectives. You will design and execute campaigns that engage our target audience, nurture leads, and drive results. Roles and Responsibilities: Audience Targeting & List Building: Identify target audiences and grow our email subscriber list. Strategy Development: Design and implement an effective email marketing strategy that aligns with business goals. Campaign Creation & Optimization: Develop, design, and optimize email campaigns, including templates and segmented lists. Performance Testing & KPIs: Test each campaign s effectiveness, tracking key email marketing KPIs. Segmentation: Create targeted email lists based on behaviors such as past engagement and website interactions. Lead Generation: Build and maintain email databases for lead generation purposes. Content Creation: Write engaging newsletters, including company updates and relevant content. Proofreading & Editing: Proofread emails for grammar, clarity, and spelling errors. Template Upgrades: Enhance email templates with graphics, personalization, and mobile-friendly features. Client Communication: Ensure timely and accurate communication with clients to increase email subscriptions and reduce unsubscriptions. Documentation & Reporting: Document email marketing processes, A/B tests, and successful email promotions. Create detailed reports on sales revenue generated from campaigns. Compliance & Best Practices: Ensure all emails adhere to industry policies, regulations, and best practices. Desired Candidate Profile: Proven experience in email marketing, lead nurturing, marketing automation, and web analytics. Strong written communication and copywriting skills. Proficiency in marketing automation platforms. Hands-on experience with HTML and content management systems (CMS). Knowledge of SEO/SEM, Google Analytics, and current digital marketing trends. Excellent project management and organizational skills. Creative thinker with a critical problem-solving approach. Bachelor's degree in Marketing or a related field. Benefits: Competitive salary with a performance-based incentive structure. Comprehensive health and wellness benefits package. Opportunities for professional growth and leadership development. A supportive and innovative work environment. Exposure to a wide range of industries and high-profile clients. Additional Highlights: Over 15 years of industry expertise. A pioneering presence in the Digital Industry, recognized as industry trailblazers. Qualification : Bachelors degree in Marketing or any related field.
Senior Executive - Finance
Zetwerk
Position: Senior Executive - Finance Location: Noida Company: Zetwerk Electronics Private Limited About Zetwerk Electronics Zetwerk Electronics is a key player in India s Electronics System Design and Manufacturing (ESDM) sector, operating seven advanced factories and producing two devices every second. As a leading contract manufacturer catering to both global and Indian value chains, we serve high-growth sectors with rapid turnarounds, competitive pricing, and superior quality. Our portfolio spans diverse segments: Telecom: End-to-end manufacturing for 5G infrastructure, GPON systems, and ONTs. Consumer Durables: Scalable manufacturing of ESDM sub-systems for appliances, from development to testing. Hearables & Wearables: Full lifecycle EMS/ODM services supporting IoT device innovation and market entry. Televisions & Displays: High-capacity production facility in Dharuhera delivering complete TV and display solutions. IT Hardware: Manufacturing of motherboards, SSDs, and USB drives serving industrial and consumer markets. Precision Assembly (CORY Connectors): High-precision connector assembly for 5G, EVs, and industrial applications, fully Made in India. At Zetwerk Electronics, we are committed to fostering your career growth through comprehensive training, cross-skilling, and continuous improvement, powered by our domain expertise, advanced facilities, and stringent quality standards. Roles & Responsibilities Monitor the flow of vendor invoices, ensuring accurate recording and timely processing. Reconcile vendor ledgers, investigate discrepancies, and coordinate with purchase and stores teams for resolution. Deduct TDS as per applicable laws, maintain challan records, and assist in quarterly TDS return filing. Perform reconciliation of GSTR-2A and GSTR-3B returns. Maintain accounts payable records, payment proofs, and provide documentation support for internal and statutory audits. Ensure timely accounting of capital assets, calculation of depreciation, and proper tagging of assets. Job Requirements Bachelor s or Master s degree in Commerce/Finance (B.Com, M.Com, MBA Finance) or CA Intermediate qualification. Strong knowledge of TDS, GST, and accounts payable processes. Proficient in Microsoft Excel (VLOOKUP, Pivot Tables, Filters). Experience working with ERP systems such as Tally, SAP, or Oracle. Detail-oriented with strong communication and follow-up skills. Qualification : Bachelors or Masters degree in Commerce/Finance (B.Com, M.Com, MBA Finance) or CA Intermediate qualification
Finance And Accounts
Medantathe Medicity
Finance and Accounts Multiple Vacancies Category: Administrative Staff | Type: Full-Time Location: Noida Organization: Medanta The Medicity Job Summary Medanta is on the lookout for motivated and skilled finance professionals to join our Finance and Accounts team in Noida. Whether you specialize in accounts payable, receivable, taxation, billing, or financial reporting, you ll play a key role in ensuring smooth, compliant, and insightful financial operations for our hospital. Potential Roles Accounts Payable: Manage invoice processing, tax deductions, vendor relations, and bank reconciliations Accounts Receivable: Handle claims processing, billing follow-ups, dispute resolution, and patient account inquiries Cashier: Manage payments, issue receipts, balance cash drawers, and prepare bank deposits Taxation: Oversee corporate taxes, GST, compliance, and tax policy management Revenue Assurance: Monitor and optimize revenue streams, resolve discrepancies, and support pricing strategies Financial Accounting & Reporting: Assist with financial statements, variance analysis, and month/year-end closings Billing Management: Ensure accurate billing, manage revenue cycles, and respond to billing queries Qualifications & Skills Bachelor s or Master s degree in Finance, Accounting, or related field 3 7 years of relevant experience in finance/accounting roles Strong grasp of accounting principles and financial regulations Proficient in accounting software and Microsoft Office (especially Excel) Excellent analytical, problem-solving, and organizational skills Strong communication and interpersonal abilities Join a leading healthcare organization where your finance expertise directly supports high-quality patient care and operational excellence. Thrive in a collaborative, fast-paced environment with room for professional growth. Qualification : Bachelors or Masters degree in Finance, Accounting, or related field
Administration Executive
Easemytrip
Job Title: Administration Executive Location: Noida Experience Required: 2 to 7 years Employment Type: Full-Time Interview Process Round 1: HR Interview Round 2: Final Interview with Operations Team About the Role We are seeking a self-motivated, proactive, and analytical Administration Executive with a Lead by Example attitude to join our team. The ideal candidate will have solid experience in office administration, event management, procurement, and operational functions, demonstrating punctuality, honesty, and flexibility in a dynamic work environment. Key Responsibilities Exhibit a high level of subordination, punctuality, and honesty in day-to-day operations. Manage event coordination, procurement, purchase processes, and related operational activities. Collaborate with multiple departments to provide seamless administrative support. Maintain store, security, housekeeping, and asset management. Handle vendor and client interactions professionally when required. Prepare and maintain MIS and various reports on a daily, weekly, and monthly basis. Liaise effectively with internal departments, vendors, and other stakeholders. Use office management systems, ERP software, and MS Office to optimize administrative functions. Support the development, performance, and maintenance of the administration team. Preferred Candidate Profile ✅ Experience Proven experience as an office administrator, office assistant, or in a relevant administrative role. ✅ Skills & Competencies Strong organizational and leadership skills. Excellent verbal and written communication skills. Proficiency in MS Office and ERP or other office management software. Familiarity with office management procedures and basic accounting principles. Ability to multitask, prioritize work, and adapt to a dynamic environment. ✅ Education High school diploma mandatory. Bachelor s degree in Office Administration, Business Administration, or related field preferred. Qualifications in secretarial studies will be an added advantage. Work in a supportive and fast-paced environment. Opportunity to develop professionally within a growing organization. Competitive salary and benefits package. Qualification : Bachelors degree in Office Administration, Business Administration, or related field preferred.
Assistant General Manager Analytics (Risk Product)
Paytm
Assistant General Manager Analytics (Risk Product) Location: Noida, Uttar Pradesh (Onsite) Company: Paytm India s Leading Mobile Payments & Financial Services Platform About Paytm Paytm is India s pioneer in mobile payments and financial services distribution, revolutionizing the digital economy with mobile QR payments. Our mission is to bring half a billion Indians into the mainstream economy using cutting-edge technology. Join us to be part of India s largest fintech lending revolution. Role Overview We are looking for an experienced Assistant General Manager Analytics to lead data analysis and reporting efforts for our lending verticals. This role demands strong expertise in SQL, dashboarding tools, and a passion for using AI to automate repetitive data workflows. You will collaborate with multiple stakeholders, deliver actionable insights, and drive data quality improvements across lending products. Key Responsibilities Develop, maintain, and automate comprehensive reports and dashboards tracking KPIs across lending verticals. Manage and prioritize data and analytics requirements from multiple lending teams. Analyze lending data trends to provide insights and actionable recommendations. Ensure data quality, accuracy, and integrity through robust methodologies. Present findings effectively to both technical and non-technical audiences. Identify opportunities to apply AI for automating repetitive data processes and improving efficiency. Stay current with industry trends in data analytics, AI, and fintech lending. Qualifications Bachelor s degree in a quantitative field (Statistics, Mathematics, Economics, Engineering, etc.). 5 7 years of hands-on experience in data analytics, preferably in lending or financial services. Strong proficiency in SQL and PySpark for data manipulation and analysis. Expertise with data visualization tools such as Tableau, Power BI, or Looker. Excellent analytical, problem-solving, and communication skills. Ability to manage multiple projects and collaborate across teams. Self-driven with a demonstrated passion for AI implementation and automation. Preferred Skills Experience with statistical modeling and data mining techniques. Familiarity with cloud data warehousing platforms like Snowflake, BigQuery, or Redshift. Programming experience in Python or R. Proven track record of implementing AI-driven automation in business analytics. Be part of India s largest fintech lending platform with 500+ million users and 21+ million merchants. Work in a high-energy, innovative environment that fosters career growth and excellence. Opportunity to contribute to democratizing credit and financial inclusion in India. Play a critical role in shaping the future of digital lending in the country. Qualification : Bachelors degree in a quantitative field (Statistics, Mathematics, Economics, Engineering, etc.)
Technical Architect - Aem Forms
Adobe
Technical Architect AEM Forms Location: Noida, India Company: Adobe Employment Type: Full-time About Adobe At Adobe, we transform the world through digital experiences. From emerging creators to global brands, we empower everyone to craft powerful visuals, videos, applications, and digital customer journeys. We're committed to inclusivity, innovation, and excellence and we believe your next big idea could help shape the future. The Opportunity We are seeking a passionate, hands-on Technical Architect AEM Forms to join our India Professional Services team. You ll play a pivotal role in delivering multi-solution consulting engagements, shaping architecture and implementation for clients, and driving business transformation using Adobe s digital experience technologies. What You ll Do Lead large, multi-solution consulting engagements, collaborating with Adobe clients and partners. Architect end-to-end solutions using AEM Forms and related Adobe Experience Cloud technologies. Serve as a trusted advisor to clients and partners across industries. Oversee multiple engagements simultaneously, balancing technical depth and client-facing leadership. Drive project discovery and solution design, collaborating with delivery and project managers. Tackle complex technical issues and lead review sessions on solution options. Mentor and lead teams of Adobe and partner technical experts. Contribute to the Adobe consulting community through best practices and strategic insights. Provide thought leadership across technical and strategic aspects of Adobe Experience Manager Forms. What You Need to Succeed 13+ years of experience in enterprise software development, with deep expertise in Java/JEE. Strong object-oriented design principles. Advanced hands-on experience in Adobe AEM Forms: Adaptive Forms & Fragments AEM Forms OSGi workflows OSGi components/services XDP development Document Services & Adobe LiveCycle modules (Forms, Process Mgmt, Rights Mgmt, Digital Signatures) Proficiency in SOAP/RESTful web services, HTML5, JavaScript, CSS3, jQuery, and AJAX. Experience working with RDBMS and Agile environments. Experience in LiveCycle upgrades (ES2, ES3, ES4) is a plus. Strong communication, client engagement, and leadership skills. Lead innovation on digital transformation initiatives with global impact Collaborate with top-tier clients and talented Adobe teams Work in an inclusive, mission-driven environment Access cutting-edge technologies and growth opportunities
Workforce Management Associate
Allianz Technology
JOB DETAILS / ROLE PURPOSE: This role consists of managing the Workforce Planning of the Finance Factory, as well as the related costs. This role is part of the People Management department of Performance Steering division, part of the Finance Factory. It implies to guarantee IT tools, develop and maintain internal controls & procedures, monitor performance of the activities in order to ensure the excellence of the operations under responsibility: Strategic Workforce planning, Recruitment and Exit and HR analytics. KEY RESPONSIBILITIES: Strategic Workforce Planning Analyze the current Finance Factory workforce. Conduct skills gap analysis. Conduct HR cost analysis, including salary, training costs, travels & expenses Anticipate future changes and requirements. Develop, implement and monitor an action plan. Recruitment and Exit Ensure replacements and new positions are timely validated. Monitor and communicate the recruitment and exit status. Monitor and report recruitment and exit statistics. Ensure the HR database is always accurate. HR analytics Ensure HR data in SuccessFactors and HR systems are accurate. Monitor and report HR analytics. PROFILE KEY REQUIREMENTS: Qualifications & Experience Strong analytical skills. Ability to synthesize. Ability to consolidate large volume of data into structured and simple outputs. Ability to arbitrate and prioritize. Ability to interact with all levels of the organization. Solutions and results oriented. Openness and flexibility to address challenges from various perspectives in order to find the best possible way to manage the challenge. Initiative: Capacity to learn. Ability to undertake initiative. Customer service: Ability to innovate and seek for advances in technology and practices. Other Skills: Excellent written and verbal communication. Networking skills: Ability to liaise with members of other functions. Ability to work and communicate with different cultures, levels and organizations world-wide. Finance: Finance Acumen HR Acumen Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow.
Sr Solution Consultant - India Public Sector
Adobe
About Adobe At Adobe, we're changing the world through digital experiences. We empower everyone from emerging artists to global brands with the tools they need to design and deliver exceptional digital experiences. Our passion lies in enabling people to create beautiful, powerful images, videos, and apps that transform how companies engage with customers across every screen. We re on a mission to hire the best talent and are committed to providing an exceptional employee experience where respect and equal opportunity are at the forefront. We believe great ideas can come from anyone within the organization, and we re excited to see how you can contribute. Position Overview We are seeking a Senior Solution Consultant - India Public Sector to join our dynamic Solutions Consulting team based in Delhi NCR, India. This exciting role offers the opportunity to solve complex problems for Indian government and public sector clients, helping drive their digital transformation and innovation. You will be instrumental in identifying, building, and closing large-scale opportunities in collaboration with the Public Sector Business Lead. What You ll Do Become a Trusted Advisor: Understand the unique challenges and buying processes of public sector customers, offering insightful solutions. Develop & Present Solutions: Transform customer visions into actionable, high-quality solutions tailored to Adobe s capabilities. Align Technical Solutions: Ensure that technical demonstrations are aligned with the business goals and key metrics of government and public sector clients. Deep Sector Knowledge: Maintain a strong understanding of the evolving Indian government and public sector landscape to drive business outcomes. Collaborative Approach: Work closely with the Public Sector Business Lead and other teams to deliver compelling technical solutions. Deliver Compelling Presentations: Create transformative solutions and effectively articulate value, ensuring Adobe s core creative ethos is upheld. Strategic Leadership: Lead pre-sales activities, including discovery, sales presentations, demonstrations, and RFP responses for government and public sector entities. Key Responsibilities Partnering for Success: Collaborate with the Public Sector Business Lead to define strategy, vision, and technical solutions for government opportunities. Drive Technical Ecosystem: Own the alignment of Adobe technology to customer needs, ensuring seamless execution of large-scale public sector projects. Sales Goal Ownership: Coordinate deliverables to ensure that sales objectives are met and exceeded. Risk & Strategy Analysis: Provide insightful risk analysis and consult on structural updates to ensure alignment with business goals. Skills & Qualifications Proven Track Record: Significant experience in selling and delivering solutions for government and public sector entities. Comprehensive Adobe Knowledge: Strong understanding of Adobe s digital experience and digital media solutions. Team Collaboration: Ability to lead and manage extended teams, including partners and customers, to drive results. RFP Expertise: Expertise in crafting and defending successful RFPs and strategies. Presentation Skills: Proficient in building and delivering compelling presentations tailored to a variety of stakeholders, including bureaucrats and partners. Problem-Solving Ability: Strong critical thinking skills and ability to resolve complex challenges. Customer-Centric Approach: A proactive, self-managed professional dedicated to providing exceptional customer support and driving solutions forward. Adobe is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We value diversity and do not discriminate based on gender, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristics.
Associate Consultant
Hcltech
Job Title: AS400 (iSeries) Administrator Job Summary We are looking for an AS400 (iSeries) Administrator to provide L3 support, incident management, and service improvements while ensuring adherence to quality standards, regulatory requirements, and company policies. The role requires working in US time zones, and candidates may be offshore-based or located in Mexico. Key Responsibilities System Administration & Support: Independently resolve tickets and ensure adherence to SLA requirements (volume & time). Provide L3 level support and manage incident & problem resolution. Ensure First Call Resolution (FCR) and minimize rejected resolutions or reopened cases. Service Management & Continuous Improvement: Contribute to Service Improvement Plans and Knowledge Base Management. Participate in proposal creation to drive service enhancements. Support on-call escalations and ensure high customer satisfaction (CSAT). Training & Hiring Contributions: Train new hires and mentor junior analysts. Conduct interviews and participate in hiring drives. Required Skills & Experience Technical Skills: Expertise in AS400 (iSeries) administration. Strong understanding of incident & problem management. Soft Skills: Ability to work independently and resolve escalations efficiently. Strong customer focus with experience in client engagement & CSAT improvement. Excellent communication and mentoring skills.
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