Digital Transformation Manager Jobs in Bengaluru

Manager, Enterprise Applications Location: Bengaluru Team: Tech Ops Experience Required: 8+ Years (including 2+ years in Leadership) About Aviatrix: Aviatrix is a leading cloud network security company trusted by over 500 enterprises. Our Cloud Native Security Fabric (CNSF) delivers runtime security and visibility, enabling teams to adopt AI and serverless computing with confidence. The Role: Technical Manager & Architect We are seeking a Manager, Enterprise Applications for a hybrid role that balances hands-on engineering with strategic leadership. You will drive the design of secure, scalable applications while fostering a culture of accountability and excellence within our Bengaluru development team. Technical Expertise Core Technology Stack: Serverless Mastery: Expert-level proficiency with AWS Lambda and AWS Step Functions. Full-Stack Development: Professional experience in Node.js, Python, and React. Data Management: Strong knowledge of Postgres and cloud platforms (AWS, Azure, GCP). Advanced Engineering Skills: AI & LLM Integration: Experience building LLM-powered applications and leveraging AI tools for code generation and architecture exploration. Security & Authentication: Deep understanding of SSO integrations, API design, and distributed systems security. Infrastructure: Familiarity with DevOps, CI/CD, and automated testing frameworks. Key Responsibilities Technical Leadership: System Design: Lead the delivery of complex enterprise applications, making critical strategic trade-offs and proposals. Operational Efficiency: Continuously improve application reliability, performance, and security. Cross-Functional Representation: Act as the primary technical liaison for stakeholders and business partners. People & Team Management: Team Mentorship: Conduct 1:1s, performance reviews, and career development discussions for junior engineers. Execution & Planning: Drive team performance through strategic planning, tracking, and alignment with organizational priorities. Growth: Lead technical hiring to expand the Enterprise Applications team. Benefits & Why Aviatrix Total Rewards: Comprehensive pension, private medical, life assurance, and long-term disability. Wellbeing: Annual wellbeing stipend and generous holiday allowance. Inclusive Environment: We value unique paths. If you are passionate about leading engineers and solving cloud-scale challenges, we want to hear from you.

General Manager Healthcare RCM Operations Job Category: Management Location: Bangalore Job Overview We are seeking an experienced General Manager Healthcare RCM Operations to lead end-to-end Revenue Cycle Management (RCM) operations across multiple clients. This leadership role is responsible for strategic planning, operational excellence, client management, team leadership, compliance, and financial performance, ensuring efficiency, accuracy, and client satisfaction in all RCM functions. Key Responsibilities Strategic Leadership Drive strategy, planning, and execution across all RCM functions including patient access, billing, coding, charge capture, claims processing, payment posting, AR follow-up, and denial management. Develop and implement initiatives to improve collections, reduce denials, and optimize cash flow. Align operational strategies with client expectations, regulatory compliance, and industry best practices. Operational Excellence Oversee large-scale RCM operations across multiple clients/accounts. Monitor key performance indicators (AR days, clean claim rate, denial rate, net collection rate, etc.) and drive continuous improvement. Implement process automation and digital transformation initiatives to enhance operational efficiency. Client & Stakeholder Management Serve as the primary point of contact for client leadership. Build strong client partnerships, ensuring SLAs, TATs, and quality standards are consistently met or exceeded. Manage escalations and drive resolutions with a client-focused approach. Team Leadership Lead, mentor, and inspire a large team of managers, SMEs, and associates across functions. Hire, train, and develop leadership talent to ensure a strong succession pipeline. Promote employee engagement, retention, and a performance-driven culture. Compliance & Quality Ensure strict adherence to HIPAA, CMS guidelines, and client-specific compliance requirements. Establish and maintain robust internal controls and audit processes. Collaborate with Quality and Training teams to maintain high accuracy and performance standards. Financial Management Own the P&L for assigned accounts and operations. Drive cost optimization initiatives without compromising service quality. Provide accurate financial forecasts, budgets, and performance reports to leadership. Key Skills & Competencies Deep expertise in US healthcare RCM (front-end to back-end). Strong knowledge of payer rules, coding guidelines, and HIPAA compliance. Proven experience in managing large-scale operations (250+ FTEs). Client-facing leadership with the ability to build CXO-level relationships. Data-driven decision-making with strong analytical and problem-solving skills. Experience driving digital transformation and automation (RPA, AI in RCM). Excellent communication, negotiation, and stakeholder management capabilities. Success Metrics Improvement in collections and AR performance. Reduction in denials and operational errors. Achievement of SLA and client satisfaction targets. Strong employee retention and a robust leadership pipeline. Profitability and cost optimization in line with business objectives.

Manager, Go-To-Market Technology Support Operations Location: Bengaluru Department: Business Technology Experience: 7+ Years (3+ Years in Team Management) Employment Type: Full-Time About Okta Okta is The World s Identity Company. We empower everyone to securely use any technology, on any device, from anywhere. Our Okta and Auth0 platforms offer secure access, authentication, and automation placing identity at the center of digital transformation and enterprise growth. At Okta, we celebrate diverse backgrounds and experiences. We aren t looking for a perfect fit we re looking for lifelong learners and collaborative builders who bring unique value to our mission. The Team You ll join the Go-To-Market Technology (GTM) group, a core part of Okta s Technology, Data & Intelligence (TDI) organization. Our vision: drive clarity, collaboration, and accountability across the business while enabling Okta s scale and growth. The Opportunity We re seeking a Manager to lead the Support Operations team within GTM Technology. This role is responsible for managing a team of Business Application Administrators who oversee and support Okta s GTM systems primarily Salesforce and integrated applications such as ServiceNow. You ll drive operational excellence, oversee capacity and team development, collaborate cross-functionally, and shape how we support and optimize business applications across global teams. This role requires strong technical know-how of the Salesforce ecosystem, a mindset for process improvement, and a passion for team leadership. Key Responsibilities Leadership & Talent Development Build, motivate, and lead a high-performing team of application administrators. Hire, mentor, and retain top talent through coaching and career planning. Provide direction and remove roadblocks to help your team succeed. Foster a culture of learning, ownership, and continuous improvement. Performance Management Define and track KPIs and team SLAs with a data-driven approach. Manage team resource allocation and adjust capacity as business needs shift. Identify skill gaps and build plans to address them through training and hiring. Cross-Functional Collaboration Partner with Technology, Data & Intelligence, Security, and Compliance teams to align on goals and incident handling. Refine escalation processes for a smooth support experience across teams. Enable seamless knowledge transfer and system supportability. Documentation & Automation Lead the Knowledge Centered Service (KCS) program to scale AI-driven incident resolution. Standardize and document team operational processes to ensure consistency. Security & Compliance Ensure all Salesforce and GTM-related systems adhere to compliance standards such as SOX. Collaborate with security teams on audits and mitigation of any vulnerabilities. Innovation Culture Encourage your team to explore new Salesforce, AI, and automation features. Promote participation in hackathons, Fix-It Days, and other internal innovation initiatives. Required Skills & Experience 7+ years of experience in IT or Business Systems, with 3+ years in people management. Strong expertise in the Salesforce ecosystem and enterprise SaaS tools like ServiceNow, Jira, Confluence, GitHub, etc. Experience in a global or multi-location work environment. Deep understanding of compliance (e.g., SOX) and security standards for enterprise applications. Proven track record of driving team innovation and embedding modern tools or practices. Excellent interpersonal and executive-level communication skills. Strong organizational, time management, and stakeholder alignment capabilities. Ability to remain resilient under pressure and maintain focus on team and business outcomes. High Impact: Drive global support operations for a critical business tech stack. Empowered Leadership: Build and lead a team in a dynamic, growing organization. Growth & Learning: Opportunities for continuous development in technology, leadership, and innovation. Collaborative Culture: Join a purpose-driven company with a human-centered, inclusive team culture. Join Us Become a part of a company that s transforming how identity is secured and scaled in the modern world. At Okta, you belong.

Manager Experience Engineering (React) Location: Bengaluru, India Department: Engineering | Front-End (React) Type: Full-Time About the Role As a Manager Experience Engineering, you will lead and mentor cross-functional teams, architect complex front-end applications, and act as a thought leader in front-end technologies. Your expertise in React, modern JavaScript, and UX engineering will be crucial in crafting seamless user experiences for enterprise-grade solutions. You will also collaborate with clients, designers, and internal teams to deliver innovative and scalable front-end architectures. Key Responsibilities Lead, architect, and deliver scalable front-end solutions using React and modern JavaScript. Mentor developers and guide teams on engineering best practices and SA3 methodologies. Collaborate closely with information architects, designers, and backend teams to ensure high usability and performance. Represent Publicis Sapient s thought leadership with clients and manage peer-level relationships. Own the technical roadmap for front-end implementations and manage risk mitigation strategies. Review and ensure compliance with accessibility, performance, and SEO standards. Contribute to front-end development standards and influence continuous technical improvement. Required Skills & Experience 10+ years of experience in software development with a focus on front-end engineering. Bachelor s degree in Computer Science or related field with strong fundamentals in data structures, algorithms, OS, networking, and graphics. Strong command over HTML5, CSS3, and JavaScript (ES6+). Expertise in React and state management using Redux (Thunk/Saga) or MobX. Solid understanding of OOJS and JavaScript design patterns. Experience in monolithic and micro-frontend architectures. Proficiency in frontend build tools: Node.js, Webpack, Grunt, Gulp. Experience with TDD/Unit Testing in JS using Jest, Mocha, Karma, Jasmine, etc. Familiarity with responsive design, CSS frameworks (Bootstrap), and accessibility standards (ARIA). Experience with client-side templating (Handlebars, Mustache). Comfortable with templating languages, SEO best practices, and performance/security tools. Exposure to MV* frameworks like AngularJS, Backbone.js is a plus. Advantageous: Experience integrating with backend technologies (Java, .NET), CMS, and eCommerce platforms. What Sets You Apart Natural leadership and mentoring skills. Strong communication and stakeholder engagement. Passion for emerging tech and continuous learning. Self-motivated, proactive, and detail-oriented. Proven ability to architect clean, scalable solutions. Benefits Comprehensive Health and Wellness coverage Statutory and financial planning benefits Career advancement through continuous learning & upskilling Flexible work arrangements under the Flexi Work Policy Employee Assistance Programs for mental well-being About Publicis Sapient Publicis Sapient is a global digital transformation partner helping established organizations achieve a digitally-enabled future. Combining strategy, consulting, design, and engineering with agile methods, we help clients build the products and experiences their customers truly value. With over 20,000 employees in 53 offices worldwide, we empower innovation at scale. Qualification : Bachelors degree in Computer Science or related field with strong fundamentals in data structures, algorithms, OS, networking, and graphics.

Manager Adobe AEM Engineering Location: Bengaluru, India Department: Experience Engineering | Adobe AEM Type: Full-Time About the Role As a Manager Adobe AEM, you will lead the delivery of end-to-end digital experience platforms for global clients using Adobe Experience Manager and other Adobe Experience Cloud solutions. You will architect, implement, and optimize scalable enterprise content management solutions, while mentoring technical teams and working directly with clients to understand and translate business requirements into robust, scalable systems. Key Responsibilities Lead design, architecture, and implementation of large-scale AEM projects (Sites, Assets, AEM as a Cloud Service). Architect AEM components, templates, workflows, tagging, publishing, and metadata models. Define and implement cloud-native, SEO-optimized, accessible, secure, and performant digital platforms. Oversee quality processes, including CI/CD (e.g., Jenkins, Bamboo, Cloud Manager), code reviews, SonarQube, and automated testing. Manage infrastructure setup and configurations: Load Balancers, Apache, CDN, DR, and AEM environments. Collaborate across cross-functional teams including frontend (React, Angular, HTL), backend (Java), QA, and DevOps. Support content migration, integrations with eCommerce platforms (Hybris, Magento), and Digital Asset Management systems. Ensure adoption of best practices in performance, scalability, monitoring, and responsive design. Interface directly with clients for technical consulting, requirement gathering, and delivery oversight. Lead and mentor development teams (20+ members) across all project phases in Agile/Scrum environments. Required Skills & Experience 10+ years of experience in software engineering with at least 5+ in AEM development. Deep expertise in AEM architecture (including SaaS/Cloud Service, SDK), deployment (Maven), and migration planning. Proficient in Java 8/11, JCR, OSGi, Sling Models, HTL, JSP, and server-side integrations. Strong understanding of frontend development (ReactJS, Angular, Bootstrap, HTML5, CSS3, JS frameworks). Familiarity with Adobe I/O Runtime, Adobe Events, and cloud platforms (AWS, Azure, GCP). Experience with Adobe Experience Cloud tools: Target, Analytics, Campaign, Launch, Scene7. Proven success in leading full-stack delivery teams including frontend, backend, QA, and PM. Knowledge of SEO, accessibility (WCAG A, AA, AAA), performance monitoring (New Relic, AppDynamics), and analytics integration. Hands-on with monitoring and observability tools: Squid, Nagios, Zabbix, Ganglia, etc. Exposure to Agile methodologies and estimation/planning across digital project lifecycles. Bonus / Preferred Qualifications Experience integrating AEM with eCommerce (Magento, Hybris, ElasticPath). Working knowledge of microservices, containerization, and RESTful services. Adobe certifications (e.g., Adobe Certified Expert AEM Developer/Architect). Familiarity with Adobe I/O integrations and Adobe Dynamic Media. Benefits Gender-Neutral Policy 18 Paid Holidays per year Parental Leave and New Parent Transition Program Flexible Work Arrangements Employee Wellness Programs About Publicis Sapient Publicis Sapient is a premier digital transformation partner helping global enterprises redefine their future with technology. With over 20,000 professionals across 53 offices worldwide, we deliver bold digital solutions across strategy, customer experience, data, and engineering.

Director / Senior Director Business Development Location: Bengaluru | NCR | Hyderabad | Pune Department: Sales & Go-To-Market Type: Full-Time | Leadership Role About the Role As a Director or Senior Director Business Development, you will spearhead strategic sales growth initiatives across India-based Global Capability Centers (GCCs) within verticals such as financial services, healthcare, retail, and automotive. You ll leverage deep industry networks, strategic thinking, and technology insight to drive revenue, build lasting client relationships, and shape Publicis Sapient s digital transformation footprint in India. This is a high-impact leadership role, ideal for someone with a track record of enterprise sales success, particularly within digital services or consulting environments. Key Responsibilities Sales Strategy & Execution Define and lead go-to-market strategies for India-based GCCs. Own the end-to-end sales cycle, including lead generation, RFPs, negotiations, and deal closure. Align business development goals with company vision and revenue objectives. Segment the market and prioritize target accounts (large enterprises, public sector, digital transformation buyers). Client Acquisition & Relationship Building Build and manage a robust pipeline of enterprise clients. Cultivate trusted advisor relationships with senior stakeholders and decision-makers. Represent Publicis Sapient in high-stakes negotiations and strategic engagements. Internal Collaboration & Team Incubation Initially operate in an individual contributor (IC) capacity until business scale demands team expansion. Collaborate with internal teams (growth, marketing, client partners, delivery) to craft tailored value propositions. Lead knowledge sharing and contribute to team culture, mentoring future BD hires. Required Skills & Experience 15+ years in enterprise/technology sales, preferably in digital consulting, tech services, or IT transformation. Proven ability to build a book of business and execute sales in a high-growth or consulting environment. Deep understanding of the India GCC landscape and established network in relevant industries. Strategic thinker with strong execution and account segmentation capabilities. Excellent communication, presentation, and negotiation skills. Self-driven, collaborative, and experienced in handling complex B2B deal cycles. Preferred Qualifications Master s degree in Business, Technology, or a related field (MBA preferred). Experience selling to CIOs, CTOs, Chief Digital Officers, or transformation leaders. Familiarity with cloud, data, engineering, and agile digital services offerings. Understanding of how large enterprises buy digital transformation services. Why Join Publicis Sapient Gender-Neutral Policy 18 Paid Holidays per year Parental Leave & Transition Program Flexible Work Options Wellness and Employee Assistance Programs About Publicis Sapient Publicis Sapient is a global digital transformation partner serving established enterprises through a fusion of strategy, consulting, customer experience, and agile engineering. With over 20,000 professionals in 53 offices worldwide, we drive meaningful change by helping clients modernize how they work and serve their customers. Qualification : Masters degree in Business, Technology, or a related field (MBA preferred).

Job Title: Product Manager Location: Bengaluru, Karnataka, India Department: Product Engineering Experience: 5 8 years About TheMathCompany TheMathCompany (MathCo ) is a global Enterprise AI and analytics firm trusted by Fortune 500 and Global 2000 companies to deliver impactful, data-driven decision-making. We create custom-built AI solutions through a powerful blend of human expertise and our proprietary platform, NucliOS. At MathCo, we empower our people known as Mathemagicians to innovate, take ownership, and drive transformation at scale. About the Role As a Product Manager at MathCo, you will be at the helm of a high-impact portfolio of custom-built, self-service products designed for some of the world s leading enterprises. These products span domains like performance monitoring, analytics enablement, and digital transformation some already delivering 3x 5x ROI within their first year. You'll lead cross-functional teams of engineers, data scientists, designers, and business analysts through the full product lifecycle from 0-to-1 ideation to production rollout. This is a rare opportunity to build highly customized solutions while contributing to the development of our proprietary platform that powers all of MathCo s AI-driven products. If you're someone who thrives at the intersection of business strategy and technology and has a knack for building solutions from the ground up this role is for you. Key Responsibilities Product Development & Lifecycle Ownership Drive the end-to-end product lifecycle from ideation to launch. Lead the development of self-service applications tailored to client needs, ensuring innovation, scalability, and usability. Collaborate closely with engineering, data science, design, and DevOps teams to deliver robust features and solutions. Stakeholder & Project Management Own client relationships and manage stakeholder expectations with clarity and accountability. Define and prioritize product roadmaps, sprint backlogs, and feature releases using Agile methodologies and tools like JIRA. Drive conversations with Fortune 500 clients to align business goals with product strategies. Research & UX Conduct market and user research to validate features and prioritize user-centric design. Partner with design teams to develop high-impact UI/UX prototypes that elevate the product experience. Technical Oversight Guide custom product development, including architecture, design, and deployment on cloud platforms like AWS, Azure, or GCP. Oversee data pipelines, warehousing, and transformation strategies for data-driven applications. Lead discussions on DevOps strategies and CI/CD best practices. Work with QA to ensure quality, testing, and production readiness of the product. Must-Have Skills & Experience 5 8 years of experience building and managing digital products. Proven ability to own the P&L and ROI of tech products, preferably in the enterprise or B2B domain. Hands-on familiarity with: Frontend technologies: HTML, CSS, React (or similar) Backend technologies: Python, REST APIs Cloud services: AWS / Azure / GCP Strong understanding of Agile development methodologies, project tracking (e.g., JIRA), and DevOps processes. Excellent problem-solving and cross-functional leadership skills. Clear and persuasive communication, with the ability to align technical and non-technical teams. Be part of a fast-scaling tech organization working on cutting-edge enterprise AI solutions. Shape the next generation of AI-enabled products with end-to-end ownership and autonomy. Collaborate with a diverse team of innovators, each empowered to leave a mark. Enjoy a culture that s flat, inclusive, and focused on learning and impact. Excited to build transformational products from scratch? Let s talk. Apply now to be a part of MathCo s product innovation journey.

Artificial Intelligence Engineer Experience: 3 - 8 Years Location: Bangalore (Work from Office) Job Overview We are seeking a talented and experienced Artificial Intelligence Engineer to join our dynamic team. You will be responsible for designing, training, and deploying advanced AI and machine learning models to solve complex business problems. The ideal candidate will have strong expertise in Python, deep learning frameworks, and handling large datasets, coupled with the ability to integrate AI solutions seamlessly into existing systems. Technical Skills Proficiency in programming languages such as Python, R, or Java. Strong experience with machine learning algorithms (regression, classification, clustering). Hands-on expertise with deep learning frameworks like TensorFlow and PyTorch. Skilled in data manipulation, cleaning, and preprocessing techniques. Experience integrating AI models into existing applications and systems. Familiarity with cloud platforms (AWS, Azure, GCP) for AI model deployment. Preferred Skills Proficiency in Python with NLP libraries such as OpenAI s GPT, LangChain, etc. Knowledge of Large Language Models (LLMs) and fine-tuning methodologies. Experience with Retrieval-Augmented Generation (RAG) to enhance AI responses. Ability to develop and host APIs (preferably on IIS). Basic understanding of SQL and expertise in training, tuning, and deploying models leveraging SQL databases. Benefits Flexible working hours Learning and development opportunities Medical and insurance benefits Company Core Values Positive attitude and collaborative approach to achieving team goals. Clear and respectful communication skills (verbal and written). Emphasis on teamwork over individualism it s all about the we , not the me **. Growth mindset with a commitment to continuous learning and skill improvement. About In4Velocity Since 2004, In4Velocity has been a trusted partner for real estate, construction, and infrastructure companies, helping streamline their operations through innovative technology. Our flagship product, In4Suite , provides a comprehensive, unified ecosystem connecting all aspects of real estate organizations for a full 360-degree view. Supported by a powerful Business Intelligence system and unparalleled global support, our product is the go-to platform for digital transformation in real estate development and construction management worldwide. Join us to be part of a pioneering force driving innovation and progress in the real estate domain.

Engineering Manager Location: Bengaluru (Whitefield) Team: Product Engineering Employment: Full-Time | Hybrid About Cognite Cognite is a global SaaS leader harnessing AI and data to tackle complex industrial challenges across Oil & Gas, Chemicals, Pharma, Manufacturing, and Energy sectors. Our flagship products include Cognite Atlas AI and Cognite Data Fusion (CDF). We are proud recipients of the 2022 Technology Innovation Leader award and 2024 Microsoft Energy & Resources Partner of the Year. Our Values Impact: Deliver meaningful results that matter. Ownership: Take initiative, collaborate, and share responsibility for success. Relentless: Pursue innovation with determination and resilience. Role & Responsibilities Lead and manage a team of 5-10 engineers building scalable services and applications for Cognite Data Fusion. Collaborate cross-functionally with designers, product managers, and program managers to deliver high-quality products on time. Coach engineers of varied experience and backgrounds to maximize their impact and growth. Understand user problems and domain to guide the team effectively. Remove blockers and liaise with stakeholders across teams to solve challenges. Influence product and technical direction actively. Contribute to code, reviews, and documentation when needed. Use Cognite products regularly to empathize with users ( dogfooding ). Desired Profile 2+ years of people management experience in a product company. 5+ years of full-stack development experience with expertise in JavaScript/TypeScript, React, and backend technologies. Previous senior engineer or tech lead experience is a plus. Passionate about growing engineering talent with empathy. Collaborative mindset focused on the greater good. Experience building data-intensive applications. Skilled in managing end-to-end feature delivery. Comfortable working in a fast-paced environment. Strong English communication skills, both written and verbal. Diverse global team of 70+ nationalities with a focus on Diversity, Equality & Inclusion (DEI). Modern, vibrant office in Whitefield, Bengaluru, with a hybrid work model. Flat organizational structure with easy access to decision-makers and minimal bureaucracy. Opportunity to work with top talent on ambitious, high-impact projects. Engage with the community via Cognite HUB and direct collaboration with partners. Make Your Impact Join Cognite to help transform industrial digital transformation through strong DataOps and innovative software, empowering industries and front-line workers worldwide. We encourage applicants of all backgrounds and identities.

Job Title: Project Manager Company: Cognite Location: Bengaluru (Rathi Legacy, Rohan Tech Park, Hoodi) Team: Global Strategic Services Project Management EMEA Employment: Full-Time | Hybrid About Cognite: Cognite is a global SaaS leader in AI-powered industrial digital transformation, known for its flagship products Cognite Data Fusion and Cognite Atlas AI. We serve heavy asset industries like Oil & Gas, Power, and Manufacturing, enabling data-driven operational efficiency and sustainability. Role Overview: As a Project Manager in Cognite s Global Customer Success (GCS) team, you will lead and coordinate digital transformation projects for customers in MENA and SEA regions. You will work closely with Data Scientists, Solution Architects, Domain Experts, and engineering teams to deliver impactful solutions. You serve as the vital link between customers and internal teams, managing project execution, risk, communication, and budgets. Typical Responsibilities: Lead and manage SaaS and software projects on a global scale. Coordinate across multiple stakeholders including customers, partners, and internal teams. Facilitate design thinking and workshops using tools like MIRO. Monitor project progress, risks, and communicate status to senior management. Implement governance frameworks to ensure compliance and success. Foster strong customer and partner relationships. Navigate complex stakeholder environments and resolve challenges. Support projects involving IoT, cloud solutions, machine learning, and AI applications. Travel as needed to support project goals. Requirements: Bachelor s or Master s degree in Engineering, Computer Science, Business, Math, or related field. 7+ years of SaaS or software project management experience at global scale. Proficient with project management tools like JIRA, Confluence, Azure DevOps, Trello, MIRO. Experience or consulting background in Oil & Gas or Manufacturing domain is a plus. Proven ability in risk management, stakeholder engagement, and team leadership. Comfortable working in ambiguous environments and adding structure to delivery. Excellent communication and presentation skills, including to executives. Willingness to travel internationally. Familiarity with IoT, cloud, AI/ML projects is advantageous. Work in a diverse, inclusive environment with 70+ nationalities. Modern hybrid workplace with flat hierarchy and direct decision-maker access. Join ambitious global projects with some of the best minds in the industry. Enjoy a culture emphasizing impact, ownership, and relentless innovation. Excited to lead digital transformation projects that shape the future of industry? Apply now to join Cognite s global community! Qualification : Bachelors or Masters degree in Engineering, Computer Science, Business, Math, or related field.

Senior Technical Project Manager Location: Bangalore Experience: 12 15 Years Company: Mphasis Job Summary The Technical Application Delivery Manager is responsible for overseeing the comprehensive delivery of software applications, ensuring alignment with business needs, technical requirements, and best practices. This role requires a combination of technical expertise, project management skills, stakeholder engagement, and leadership abilities to successfully drive application development and deployment across multiple teams. The candidate will collaborate closely with development teams, business analysts, infrastructure engineers, and stakeholders to ensure timely and high-quality delivery of software solutions. Years of Experience Needed 8+ years of experience in IT/application delivery At least 3-5 years in a leadership role Technical Skills Software Development Lifecycle (SDLC): Expertise in Agile, Scrum, and DevOps practices Cloud Technologies: Proficiency in AWS, Azure, or Google Cloud Platform (GCP) DevOps & CI/CD: Knowledge of Jenkins, GitHub Actions, Azure DevOps, Kubernetes, Docker, Terraform Application Architecture: Expertise in microservices, APIs, event-driven architecture, containerization Programming & Scripting: Familiarity with Java, .NET, Python, JavaScript, or other modern languages Database & Data Management: Understanding of SQL/NoSQL databases, data governance, and analytics CRM: Familiarity with Salesforce Project & Delivery Management Skills Experience in Agile project management, Jira, and Agile frameworks (Scrum, SAFe, Kanban) Expertise in budgeting, cost estimation, and financial planning for application development projects Stakeholder communication and executive reporting skills Vendor management and contract negotiation experience Soft Skills Leadership & Team Management: Ability to mentor teams and foster a culture of accountability and innovation Problem-Solving: Strong analytical skills for troubleshooting technical and process-related issues Collaboration: Excellent ability to work across cross-functional teams, including business and IT Decision-Making: Data-driven approach to prioritization and resource allocation Customer-Centric Mindset: Ensuring that applications align with business and user needs Key Responsibilities (KRA Key Result Areas) Project & Application Delivery Management Lead the planning, execution, and delivery of software applications, ensuring adherence to scope, budget, and timeline Define and manage application delivery roadmaps, aligning with business objectives and IT strategy Oversee software development lifecycle (SDLC) processes, including Agile, DevOps, and CI/CD pipelines Ensure effective risk management and mitigation strategies in application development projects Monitor project performance and take corrective actions to resolve issues proactively Stakeholder & Vendor Management Collaborate with business stakeholders to understand application requirements and translate them into technical solutions Serve as the primary contact point between IT teams, business units, and third-party vendors Manage vendor relationships, ensuring SLAs, contracts, and performance standards are met Communicate progress, challenges, and risks to senior management and stakeholders Technical Leadership & Architecture Oversight Work with architects and development teams to ensure scalable, secure, and high-performing application architectures Promote best practices in software engineering, security, and cloud adoption Provide technical guidance on integration, APIs, microservices, and data management Advocate for automation, DevOps, and cloud-native application development Team Management & Agile Coaching Lead and mentor development, QA, and DevOps teams to enhance technical proficiency and delivery efficiency Foster Agile and DevOps methodologies, ensuring collaboration and continuous improvement Conduct performance reviews and cultivate a culture of learning and innovation within the team Security, Compliance & Risk Management Ensure applications comply with cybersecurity policies, data protection regulations, and industry standards Collaborate with security teams to integrate security best practices into the SDLC Manage incident response plans for application-related issues and security breaches Continuous Improvement & Innovation Identify opportunities for process improvements, automation, and optimization in application delivery Stay updated with emerging technologies, frameworks, and trends in application development Drive digital transformation initiatives, including cloud migration and modernization Experience & Qualifications Educational Background: Bachelor s or Master s Degree in Computer Science, Information Technology, Engineering, or a related field Professional Experience: 8+ years of experience in IT/application delivery, with at least 3-5 years in a leadership role Proven experience in managing large-scale enterprise application development and deployment Strong background in cloud platforms (AWS, Azure, GCP) and DevOps methodologies Experience working in regulated industries (finance, healthcare, telecom) is advantageous Certifications Needed Project Management: PMP, PRINCE2, CSM (Certified Scrum Master), SAFe Agile Certification Cloud & DevOps: AWS/Azure/GCP Solutions Architect, Kubernetes, Terraform About Mphasis Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis Front2Back Transformation approach, leveraging the exponential power of cloud and cognitive technologies. The company s Service Transformation helps enterprises modernize legacy environments, ensuring they stay ahead in a changing world. Equal Opportunity Employer Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regar...

Executive Assistant | ThoughtWorks | Bangalore, India Location: Bangalore, India Employment Type: Full-time, Regular Industry: Information Technology About ThoughtWorks At ThoughtWorks, we are a dynamic and inclusive community of innovative professionals who are transforming technology consultancy. With over 30 years of impact, we help our clients solve complex business challenges with cutting-edge technology. If you are passionate about continuous learning and want to make a meaningful difference, join us and contribute to extraordinary work that pushes boundaries and accelerates digital transformation. Job Overview Key Responsibilities Calendar & Schedule Management: Take charge of managing multiple calendars, scheduling meetings, appointments, and travel arrangements for executives. Prioritize and balance tasks to keep everyone organized and on track. Meeting Coordination: Lead the process from pre-meeting prep to post-meeting follow-up. You ll organize and prepare for meetings, take minutes, distribute action items, handle logistics, and ensure seamless execution. Travel Arrangements: Be the go-to travel coordinator! Book flights, hotels, and other arrangements for the team. Manage travel budgets and handle all necessary travel documentation with precision. Expense Management: Process and track expense reports for multiple stakeholders, ensuring compliance with company policies and budgets. Task Prioritization: Manage multiple tasks simultaneously, ensuring deadlines are met and workflows are optimized. Job Qualifications Technical Skills: Experience: 4-6 years of experience working as an executive assistant to senior executives (D, V, and C-level). Organization & Time Management: Excellent organizational skills with the ability to manage multiple priorities, schedules, and travel logistics with efficiency. Communication Skills: Strong verbal and written communication skills with the ability to interact with internal and external stakeholders effectively. Proficiency in Office Tools: Expertise in office software and productivity tools such as Microsoft Office, Google Suite, and other collaboration platforms. Professional Skills: Discretion & Confidentiality: Ability to handle sensitive information with the utmost discretion and confidentiality. Flexibility & Adaptability: Adaptable to changing work hours and responsibilities as needed, maintaining a calm and solution-oriented approach. Expense & Budget Management: Ability to process and track expenses for multiple stakeholders while ensuring adherence to budgetary constraints. Problem-Solving & Decision Making: Strong interpersonal and problem-solving skills to manage various operational challenges. At ThoughtWorks, there s no one-size-fits-all career path. We balance autonomy with a culture that fosters professional development. With numerous interactive tools and development programs, you ll have ample opportunity to grow and enhance your career. We believe in helping each other be our best, and this commitment to continuous learning extends to every team member. Join us to thrive in a collaborative, dynamic, and innovative environment. At ThoughtWorks, we believe in pushing boundaries, continuously learning, and creating extraordinary impact together. We empower you to grow while contributing to the success of cutting-edge projects with global impact.

Job Title: Pre-Sales Technical Project Manager Digital Transformation Location: Bangalore Experience: 12 18 Years Employment Type: Full-Time Job Overview We are looking for a highly experienced Pre-Sales Technical Project Manager to spearhead proposal efforts, drive solution architecture, and deliver impactful demos for Digital Transformation projects. With 12-18 years of experience in the industry, you will play a pivotal role in understanding client challenges and aligning innovative technology solutions that drive business value. This role requires expertise in modern technologies such as APIs, microservices, databases, DevOps, and AI-driven solutions, along with a proven ability to lead cross-functional teams from concept to contract. You will collaborate closely with Sales, Solution Architects, and Delivery teams to develop strategic, cost-effective solutions that meet complex client needs. If you have a passion for transforming technical concepts into business outcomes and communicating those effectively to a wide range of stakeholders, this is the role for you. Key Responsibilities RFI/RFP Management Lead the development of RFI/RFP responses, crafting solutions that highlight the company's strengths and address client requirements. Ensure all responses are tailored, comprehensive, and demonstrate how our solutions meet client needs. Solution Architecture & Design Collaborate with internal teams to design and document Digital Transformation solutions that incorporate modern technologies like APIs, microservices, databases, DevOps pipelines, and AI. Architect solutions from both a strategic and detailed design perspective, ensuring scalability and alignment with client objectives. Technical Demos & Client Presentations Deliver engaging and informative product/solution demos during pre-sales meetings, clearly articulating technical feasibility and business impact. Customize presentations based on the specific needs and challenges of each client or industry sector. Pricing & Financial Modeling Create and validate pricing models, conducting cost-margin analysis and forecasting the potential ROI for proposed solutions. Present financial insights that align with both the client's business objectives and organizational goals. Risk Identification & Transition Management Identify risks related to solution implementation or transition and work closely with delivery teams to define and execute mitigation strategies. Establish governance frameworks to ensure smooth project transitions and minimize operational disruption. Contractual & Compliance Collaboration Collaborate with Legal, Risk & Compliance, IT Infrastructure, Operations, and Finance teams to ensure alignment on contractual documents such as NDAs, MSAs, SOWs, and LOEs. Ensure solutions adhere to relevant standards, regulations, and compliance requirements. Cross-Functional Collaboration Work closely with internal teams to gather both business and technical requirements, ensuring that all aspects of the solution are comprehensively addressed. Foster strong relationships across Sales, Delivery, and senior leadership to ensure smooth pre-sales collaboration and execution. Knowledge Management & Asset Development Maintain a repository of proposals, case studies, demos, and pre-sales templates. Continuously update and refine assets to improve efficiency and effectiveness in future proposal cycles. Required Skills & Experience Experience 12-18 years of experience in Digital Transformation initiatives, with at least 7-10 years in pre-sales or solutioning roles within IT services or consulting. Technical Expertise Strong knowledge of modern technologies, including APIs, microservices, databases, DevOps (CI/CD, containerization, orchestration), and AI/ML. Proven experience in architecting complex solutions from a high-level strategy and detailed design perspective. Financial & Analytical Expertise Demonstrated experience in building and validating pricing models. Strong capability in cost-margin analysis and ROI forecasting. Contractual & Compliance Knowledge Familiarity with legal and compliance documentation, such as NDAs, MSAs, SOWs, and LOEs. Proven ability to work effectively with legal and compliance teams. Communication & Leadership Exceptional verbal and written communication skills, with the ability to present complex technical information to diverse audiences. Strong leadership capabilities, with experience guiding cross-functional teams and driving consensus in challenging situations. Tool Proficiency Proficiency with tools such as ChatGPT, Microsoft Excel, financial modeling platforms, and proposal documentation tools. Preferred Qualifications Education Bachelor s or Master s degree in Computer Science, Engineering, or a related field. Certifications Cloud certifications (AWS, Azure, GCP), PMP, TOGAF, ITIL, or Agile/Scrum certifications. Industry & Global Exposure Prior experience working with international clients and delivering complex, enterprise-level Digital Transformation initiatives. Background in consulting or IT services with a track record of successful multi-regional engagements. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related field.

Job Title: Pre-Sales Technical Project Manager Digital Transformation Location: Bangalore Experience: 12 18 Years Job Overview We are seeking a highly skilled and experienced Pre-Sales Technical Project Manager with 12-18 years of experience to lead the proposal efforts for Digital Transformation projects. The ideal candidate will possess a strong technical foundation, deep understanding of enterprise solutions, and significant expertise in managing pre-sales activities, including proposal development, solution architecture, and client engagement. You will play a critical role in designing innovative solutions, managing the pre-sales process, and ensuring successful outcomes for complex, enterprise-level projects. Key Responsibilities RFI/RFP Management: Lead and coordinate RFI/RFP responses, ensuring the development of competitive, customized solutions that meet client needs and demonstrate our capabilities. Pricing & Financial Models: Develop and validate pricing models, including presumptive scenarios for various service offerings, ensuring alignment with client requirements and organizational objectives. Risk Identification & Mitigation: Identify potential risks during the solutioning and transition stages and implement effective strategies to mitigate these risks. Change Management Governance: Design and define change management governance models to facilitate smooth project transitions and minimize operational disruptions. Cross-Functional Collaboration: Engage with key teams Legal, Risk & Compliance, IT Infrastructure, Operations, and Finance to ensure alignment on contractual documents (NDAs, MSAs, SOWs, LOEs, etc.) and compliance with organizational and regulatory standards. Knowledge Management: Maintain a dynamic repository of templates, case studies, and other materials to improve efficiency and share knowledge across teams. Required Skills & Experience Experience: 12-18 years of experience in managing Digital Transformation projects, with at least 7-10 years focused on pre-sales or solutioning roles in IT services or consulting. Pricing & Financial Expertise: Proven experience in building pricing models, conducting financial projections, and performing cost-margin analyses. Contractual Knowledge: Familiarity with contractual documents such as NDAs, MSAs, SOWs, and LOEs. Ability to work closely with legal and compliance teams to ensure proper documentation and alignment. Risk Management: Strong analytical skills with the ability to foresee potential risks during the solutioning and transition phases and proactively address them. Communication & Collaboration: Excellent verbal and written communication skills, with the ability to manage stakeholder relationships and collaborate cross-functionally across various teams. Technical & Business Alignment: Ability to bridge the gap between technical and business teams, ensuring alignment of solutions to meet both business objectives and technical requirements. Tool Proficiency: Proficiency in tools such as ChatGPT, Microsoft Excel, financial modeling platforms, and proposal documentation tools. This is an exciting opportunity for a talented Pre-Sales Technical Project Manager to make a significant impact by leading the charge on Digital Transformation proposals and solutioning. If you're a results-driven professional who thrives in a fast-paced, collaborative environment, we invite you to apply!

Introduction As a Customer Success Manager (CSM) for the IBM Apptio line of products, you will be responsible for ensuring customers have a successful experience using the products, providing ongoing support, monitoring their usage, and identifying opportunities for upselling or cross-selling. You will serve as the primary point of contact for a portfolio of customers, addressing any issues or questions they have and ensuring their overall satisfaction with the product. Your Role and Responsibilities Cloud Savings Program Management: Plan, execute, and track new and existing customer Cloud Savings Programs across AWS and/or Azure. Discount Management: Lead discussions and manage customer commitment-based discounts across all savings instruments. Customer Business Analysis: Analyze customer business objectives and use the Apptio Cloudability / Kubecost platform to create insightful reporting, dashboards, and savings programs. Operational Reviews: Perform analysis and present regular operational reviews to both customers and Apptio leadership. Collaborate with Global Teams: Work with an internal global team to grow a strategically important part of the Apptio business. Cross-Product Insights: Partner with other Apptio domain experts to combine the full suite of Apptio products, generating insights across a customer s total IT spend. Voice of the Customer: Be the voice of the customer, advocating for their requirements with Product and Engineering teams. Customer Relationship Management: Build and nurture strong relationships with customers, ensuring ongoing success and satisfaction. Required Education Bachelor's Degree Required Technical and Professional Expertise 5+ years of industry experience in relevant fields. Good understanding of Kubernetes and hold CKA Certification. Hands-on experience with a cloud vendor (AWS, Azure, or GCP), with certifications like AWS Practitioner or Azure AZ900. Proven ability to plan, execute, and track customer Cloud Savings Programs across CSPs. Deep knowledge of rate optimization at AWS (e.g., Savings Plans, Reserved Instances). Track record of increasing FinOps maturity within customer environments. Demonstrated ability to break down complex problems into sub-tasks and track outcomes effectively. Experience in customer-facing roles such as consulting, customer success, or equivalent. Proven ability to lead discussions and manage customer s commitment-based discounts across various savings instruments. Skilled at analyzing customer business objectives and using the Apptio Cloudability / Kubecost platform to build reporting, dashboards, and savings programs. Excellent communication skills both verbal and written across technical and non-technical contexts. Preferred Technical and Professional Experience AWS Certified Solution Architect - Associate or higher (or equivalent knowledge). Strong relationship-building skills with both customers and co-workers. Proven track record of developing frameworks to solve ambiguous problems and leveraging data to derive insights that lead to actionable recommendations. About the Business Unit IBM Software integrates core business operations with intelligence, from machine learning to generative AI, helping organizations become more responsive, productive, and resilient. IBM Software aids clients in putting AI into action to create real value with trust, speed, and confidence. It is instrumental in fields such as digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to leverage data, as AI's value is directly tied to the quality of data. IBM s AI and data platform scales and accelerates the impact of AI with trusted data and provides leading capabilities to train, tune, and deploy AI across business. IBM s hybrid cloud platform offers one of the most comprehensive approaches to development, security, and operations across hybrid environments, providing a flexible foundation for leveraging data, wherever it resides, to integrate AI into business processes. If you are passionate about driving customer success and want to play a key role in helping organizations optimize their cloud savings and accelerate their digital transformation, join IBM Apptio and be part of our dynamic, innovative team. This job description outlines the essential responsibilities and qualifications for the Customer Success Manager (CSM) - Apptio Products role, offering an excellent opportunity for professionals interested in cloud savings, customer success, and strategic growth.

Group Manager Finance & Accounting Transformation, IBM Consulting About the Role A career at IBM Consulting is built on long-term relationships and close collaboration with clients across the globe. In this role, you'll work for IBM BPO, part of our Consulting team, which accelerates digital transformation through agile methodologies, process mining, and AI-powered workflows. As a Group Manager, you will work with leading visionaries across multiple industries to improve the hybrid cloud and AI journey for some of the most innovative and valuable companies in the world. Your ability to drive impactful change for clients is fueled by IBM s strategic partner ecosystem and our advanced technology platforms, including IBM Software and Red Hat. At IBM, curiosity and a constant quest for knowledge are central to success. In this role, you ll be supported by mentors and coaches who will challenge you to think outside of your role, come up with creative solutions, and deliver groundbreaking impact for clients. Our culture promotes career growth and continuous learning in an environment that embraces your unique skills and experience. Your Role and Responsibilities As a Group Manager, you will be responsible for managing finance clients across various industries, focusing on Finance and Accounts. Your responsibilities will include: Client Engagements/Contracts: Owning client engagements and contracts across geographies, ensuring the establishment of efficient processes, key metrics, and reporting mechanisms. Process Tracking & Decision-Making Support: Developing and maintaining robust tracking mechanisms for key operational indicators to support decision-making. Leadership & Change Management: Leading transformation efforts at a high level, providing guidance and inspiration to the team while driving change and managing challenging situations. Critical Process Parameters: Tracking and driving all process parameters that are "critical to quality" for process delivery. Team Development & Mentorship: Assisting in the career development of team members, including performance management, feedback, and training. Ensuring team members are adequately mentored and trained to meet process objectives and customer requirements. Required Education Bachelor's Degree in a related field (Finance, Accounting, Business Administration, etc.) Preferred Education Master's Degree in a relevant field. Required Technical and Professional Expertise 16+ years of experience in Finance and Accounting Delivery & Transformations. Proven experience in creating and developing value propositions, business cases, and industry-specific offerings. Expertise in strategic direction and initiatives design, including business outcome models, contracting structures, and the identification of new opportunities and business lines. Proficiency in supporting the sales team to build compelling business cases for prospective clients and collaborating with Process Delivery leaders to identify and implement process improvements. Continuous process improvement and transformation experience, including the ability to carry out maturity assessments. Preferred Technical and Professional Experience A certified Chartered Accountant, Company Secretary, or Certified Management Accountant. Proven experience in end-to-end processes like Record to Report, Procure to Pay, and Order to Cash. In-depth knowledge of central finance reporting, management reporting, and reports. Ability to influence stakeholders including internal and external customers, operations, and finance partners. An ambitious individual with the ability to work towards agreed targets/goals while maintaining a creative approach to tasks. Strong change management skills and the ability to manage time effectively. Proven interpersonal skills, contributing to team efforts and achieving related results. Stay up-to-date with technical knowledge through workshops, publications, and continuous education. At IBM Consulting, you ll be part of a dynamic, evolving team that drives change and transformation for clients worldwide. You ll have the opportunity to shape the future of finance and accounting processes, leveraging IBM s advanced technology platforms and strategic ecosystem. Join us and grow your career while making a lasting impact in the world of digital transformation. Qualification : Bachelor's Degree in a related field (Finance, Accounting, Business Administration, etc.)

Job Title: Segment Manager Water & Wastewater, India Location: Bengaluru, India Business Area: Process Automation Measurement & Analytics Division Reporting to: Business Development Manager Work Model: Onsite (#LI-Onsite) About ABB At ABB, we are committed to tackling global challenges with innovation, technology, and sustainable solutions. Our core values care, courage, curiosity, and collaboration drive our approach to empowering diverse talent and fostering an inclusive work environment. Your Key Responsibilities As Segment Manager Water & Wastewater, you will lead marketing and sales efforts for ABB s products, systems, and services within the Water & Wastewater segment across India. Your primary focus will be to drive revenue growth, enhance customer satisfaction, and expand market share. Leadership: Lead the segment team and promote global sales efficiency and performance. Strategic Relationships: Build strong relationships with key external influencers, customers, and industry bodies to capture new business opportunities. Collaboration: Drive cross-division and cross-country collaborations, ensuring knowledge sharing across ABB s global network. Market Insights: Conduct competitive benchmarking, market analysis, and gather operational intelligence to identify trends, product gaps, and competitor strategies. Qualifications & Experience Education: Bachelor s degree in Electrical, Electronics, or Instrumentation Engineering. Experience: 10 to 15 years of sales or business development experience, ideally in the Water & Wastewater industry. Experience handling sales planning, market intelligence, and capability development. Strong experience working with SFDC (Salesforce) and sales data analytics. Skills: Customer-centric approach with strong interpersonal and presentation skills. Analytical mindset with problem-solving capabilities. Comfortable working with cross-functional teams, marketing, and communication teams. Languages: Fluent in English (verbal and written). Location Flexibility: While the primary location is Bengaluru, candidates based in Delhi/NCR, Kolkata, Mumbai, or Chennai are also encouraged to apply. About ABB Measurement & Analytics Division ABB s Measurement & Analytics Division is a global leader in smart instrumentation and analyzers, helping industries optimize processes through accurate data collection and analysis. Our portfolio includes: Analyzers for gas and liquid composition. Instruments measuring temperature, pressure, flow, and level. Advanced digital solutions for device health checks and predictive maintenance. Applications across oil & gas, chemicals, water & wastewater, power, hydrogen, batteries, and marine industries. At ABB, we value diverse talent and unique perspectives. Join us to shape the future of industrial digital transformation while driving sustainable operations. Qualification : Bachelors degree in Electrical, Electronics, or Instrumentation Engineering.

Customer Success Manager Location: Bengaluru Experience: 10+ Years About Saviynt Saviynt is an identity authority platform designed to power and protect the digital workplace. In an era of rapid digital transformation and increasing cyber risks, organizations need solutions that balance security with agility. Saviynt s Enterprise Identity Cloud offers unparalleled visibility, control, and intelligence, enabling businesses to defend against threats while providing users with the right access at the right time. Role Summary As a Customer Success Manager (CSM), you will be responsible for ensuring customer loyalty, satisfaction, and adoption of Saviynt s innovative products and services. Using a customer-centric approach, you will drive value-based outcomes, oversee adoption strategies, and facilitate customer expansion opportunities. Your ultimate goal is to ensure customer success, leading to higher retention, increased adoption, and a strong customer advocacy network. Key Responsibilities Customer Relationship Management Serve as the primary point of contact for customers post-implementation. Develop and maintain deep, trusted relationships with key stakeholders. Act as a customer advocate, gathering feedback and driving improvements. Subscription & Adoption Strategy Monitor customer health and proactively address adoption barriers. Manage the subscription renewal pipeline, ensuring high retention rates. Educate customers on new features and releases to drive adoption. Collaboration & Problem-Solving Work closely with Sales, Implementation Partners, and Cross-Functional Teams to enhance customer experience. Conduct regular health checks, resolve adoption challenges, and ensure smooth issue resolution. Lead customer meetings, track action items, and drive timely execution. Continuous Improvement & Growth Identify upsell and cross-sell opportunities to drive revenue expansion. Provide insights into product utilization trends and recommend improvements. Support process improvement initiatives to enhance customer success operations. What You Bring Bachelor s degree in Computer Science, Engineering, or a related field 10+ years of experience in customer-facing roles such as Customer Success, Account Management, or Professional Services Experience in Identity & Access Management (IAM), Cybersecurity, and Compliance (preferred) Strong knowledge of cloud, hybrid, and on-premise IT architectures Ability to translate complex technical concepts into business-friendly language Proven ability to manage relationships and navigate challenging customer interactions Experience in fast-paced, high-growth SaaS environments Availability to engage with customers during North America hours Be part of a high-growth, industry-leading identity security company Work on cutting-edge IAM solutions that power global enterprises Collaborate with a passionate, customer-driven team Enjoy a dynamic, flexible, and inclusive work environment Saviynt is an equal opportunity employer, and we welcome applicants from diverse backgrounds. Join us in shaping the future of identity security!

Customer Success Manager (Commercial/SMB) Location: Bengaluru Experience: 3-5 Years (Management), 10+ Years (Customer Success) Shift: North American Customer Hours About Saviynt Saviynt is an identity authority platform that empowers organizations to secure and manage digital access while enabling innovation. As businesses navigate digital transformation and increasing cyber risks, Saviynt s Enterprise Identity Cloud provides unparalleled visibility, control, and intelligence to protect users while ensuring seamless access to essential tools and technologies. Role Overview As a Customer Success Manager (CSM) Commercial/SMB, you will be responsible for customer loyalty, retention, and adoption of Saviynt s solutions. This role requires a proactive leader who can drive value-based outcomes, provide strategic oversight, and mentor a team of 4 CSM Associates in India. You will collaborate closely with cross-functional teams, ensure successful onboarding, and help customers maximize the value of their investment in Saviynt. Key Responsibilities Customer Relationship & Success Management Serve as the primary point of contact for customers post-implementation. Manage a regional book of business focused on Commercial/SMB customers. Develop and maintain strong relationships with key customer stakeholders. Oversee customer health and proactively eliminate adoption barriers. Manage subscription renewals, ensuring high retention rates. Monitor product utilization trends and recommend improvements. Strategic Growth & Expansion Identify and develop up-sell & cross-sell opportunities. Drive customer education on new features & releases. Gather customer feedback and provide insights to product & engineering teams. Collaboration & Process Improvement Work with Sales, Implementation Partners, and Internal Teams to enhance customer experience. Conduct routine health checks and coordinate remediation plans when needed. Lead customer meetings, track action items, and ensure execution. Implement and improve customer success best practices. Team Leadership & Mentorship Lead and coach 4 CSM Associates in India. Oversee team initiatives and ensure alignment with customer success goals. Travel & Availability Available to work North America hours to support customers. Travel to customer sites (up to 50%) when required. What You Bring Bachelor s degree in Computer Science, Engineering, or related field 10+ years of experience in customer-facing roles (Customer Success, Account Management, or Professional Services) 3-5 years of experience in people management Experience in Identity & Access Management (IAM), Cybersecurity, or Compliance (Required) Strong knowledge of cloud, hybrid, and on-premise IT architectures Ability to translate technical concepts into business-friendly language Track record of managing customer relationships and resolving challenges SaaS experience in a fast-paced, high-growth environment Perks & Benefits Medical, Dental, Vision, Life Insurance 401K Plan Unlimited PTO & Sick Leave Daily Catered Lunches & Employee Recognition Programs Team Socials & Holiday Parties Salary: $150,000 - $180,000 per year (Plus eligibility for discretionary bonus based on performance) Not accepting applications from candidates based in California, Colorado, and Washington Security & Compliance Responsibilities As part of this role, you will be required to: Complete Security & Privacy Awareness Training during onboarding and annually thereafter. Adhere to Information Security & Privacy Policies, including but not limited to: Data Classification, Retention & Handling Policy Incident Response Policy & Procedures Business Continuity/Disaster Recovery Policy Mobile Device & Access Control Policies Saviynt is a high-growth, industry-leading company in identity security. You will have the opportunity to: Work on cutting-edge IAM solutions for global enterprises. Drive real impact in a customer-centric role. Be part of a collaborative, diverse, and inclusive work environment. If you are passionate about customer success and thrive in a dynamic environment, we d love to hear from you! Saviynt is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, disability, or veteran status.

Principal Architect Identity Management Experience: 14+ Years Education: Bachelor s Degree in Engineering (or equivalent) About Saviynt Saviynt is an identity authority platform that empowers organizations to secure and manage digital access while enabling innovation. As businesses navigate digital transformation and increasing cyber risks, Saviynt s Enterprise Identity Cloud provides unparalleled visibility, control, and intelligence to protect users while ensuring seamless access to essential tools and technologies. Role Overview As a Principal Architect Identity Management, you will be responsible for designing, deploying, configuring, and implementing Saviynt s leading Identity Governance (IGA) solutions based on customer requirements. You will provide technical leadership, consulting expertise, and industry best practices to ensure seamless solution deployment while mentoring junior engineers. Key Responsibilities Strategic Leadership & Solution Architecture Provide thought leadership on IGA solutions, with a specific focus on Saviynt s technology. Develop best-in-class solutions that align with customer functional and non-functional requirements. Serve as a trusted advisor to customers, offering consulting expertise and strategic guidance. Deployment & Implementation Architect, design, and deploy Saviynt s Identity Governance solutions. Lead implementation and integration of Saviynt with critical applications and infrastructure. Ensure compliance with approved lifecycle methodologies, documentation standards, and testing protocols. Troubleshoot and resolve technical issues through debugging, research, and investigation. Collaboration & Technical Oversight Engage directly with customers, ensuring their success through expert guidance. Provide technical oversight and mentorship to mid-level and junior engineers. Train and develop top talent to become Saviynt technology experts. Collaborate with operations and product engineering teams to advocate for new features. Pre-Sales & Business Development Support Offer technical pre-sales support for direct and partner sales teams. Provide real-world expertise in creating solutions, proof of concepts, and implementations. Conduct competitive research to address and dispel customer objections effectively. Contribute to RFP responses and proposals as needed. Process Improvement & Compliance Ensure high-quality solution delivery within the defined timeline and budget. Stay updated with industry best practices, standards, and cybersecurity trends. Adhere to Saviynt s security & privacy policies (Data Classification, Access Control, Incident Response, etc.). What You Bring 14+ years of experience in Identity Governance & Access Management (IGA/IAM). Expertise in User Lifecycle Management, Provisioning, Reconciliation, Access Certification, SOD, and Cloud Security. Strong knowledge of Java/J2EE, SQL, REST/SOAP Web Services, and Directory Services. Experience in solution architecture, customization, and deployment of Identity Management products. Hands-on experience in direct customer interaction, consulting, and advisory roles. Strong technical presentation and communication skills. Proven problem-solving and analytical skills. Experience in pre-sales, RFP responses, and proposal writing. Preferred (Good to Have): Cybersecurity certifications: CISSP, CISA, CISM, CompTIA Security+, CEH, etc. Saviynt or equivalent IGA product certification. High-growth, Platform-as-a-Service (PaaS) company revolutionizing identity security. Tremendous learning opportunities through challenging yet rewarding projects. Collaborative & inclusive work environment where your impact is valued. Work with some of the world s leading enterprises on cutting-edge IAM solutions. Saviynt is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, disability, or veteran status. If you're an experienced IAM Architect with a passion for customer success and innovation, we d love to hear from you! Qualification : Bachelors Degree in Engineering (or equivalent)