Digital Wallets Jobs in Hyderabad

Job Title: Senior Delivery Manager Company: Kanerika Inc. Job Location: Hyderabad, India Reports to: Co-founder; Head of Delivery About Kanerika Kanerika Inc. is a premier global software products and services firm specializing in innovative solutions for data-driven enterprises. Co-founded by Wharton Business School Alumni, we empower businesses to achieve their digital transformation goals and maximize business impact through effective data utilization. We leverage cutting-edge technologies and industry best practices to deliver custom solutions that optimize operations, enhance customer experiences, and drive growth. Awards and Recognitions: Best Place to Work 2022 by Great Place to Work Top 10 Most Recommended RPA Start-Ups in 2022 by RPA Today Frost & Sullivan India 2021 Technology Innovation Award for its Compass composable solution architecture Recognized for commitment to customer privacy and data security, with ISO 27701, SOC2, and GDPR compliances. Working for Us: Kanerika is rated 4.5/5 on Glassdoor for many good reasons. We truly value our employees' growth, well-being, and diversity. We offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. Our inclusive hiring practices, mandatory training on creating a safe work environment, flexible working hours, and generous parental leave prioritize employee well-being and success. Our commitment to professional development is evident through mentorship programs, job training initiatives, and support for professional certifications. Company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. Role Kanerika is seeking a highly skilled and motivated Senior Delivery Manager to join our dynamic team. Reporting directly to the Co-founder & Head of Delivery, you will be responsible for project deliveries across multiple domains and customers. You will provide hands-on expertise in the full software development lifecycle, from concept and design to testing, using agile methodology. Ideal candidates are proactive, have successfully managed customers and software deliveries, are go-getters, and are motivated to add value to job accomplishments. Locations: Austin (USA), Singapore, Gurugram (India), Ahmedabad (India), and Hyderabad (India). We are looking for you! As an ideal candidate for the Senior Delivery Manager position, you are a team player with a get-it-done attitude. Your intellectual curiosity and customer focus drive you to continuously seek new ways to add value. You thrive under pressure, maintain a positive attitude, and are willing to make choices that support your growth. You possess excellent communication skills, both written and verbal, and have a proven ability to create visually compelling designs that effectively communicate our core values and build high-performing, scalable, enterprise-grade applications & teams. Your creativity and proactive nature enable you to think differently, find innovative solutions, deliver high-quality results, and ensure customer referenceability. You have a strong sense of self-motivation and take ownership of your responsibilities, preferring to work independently with minimal supervision. You are process-oriented, have a methodical approach, and demonstrate a quality-first approach. You have successfully led mid to large-size teams and accounts. You consistently use constructive feedback mechanisms to improve team productivity, accountability, and performance. Your track record showcases your results-driven approach, consistently delivering success with published customer case studies. Overall, you possess a unique combination of skills, qualities, and experiences that make you an ideal fit to lead our delivery team(s). You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. You should be driving a team using data, data & data. This includes managing the number of teams, agile stories and their statuses, handling escalations/mitigations, planning ahead, identifying hiring needs (working with recruitment teams), enabling sales (with pre-sales teams), monitoring solutioning/delivery statuses (with dev managers/leads), and researching technologies/solutions (with architects). What you will do Manage project teams working on multiple technologies across data integration, automation, and analytics. Be the technology champion for customers and the single point of contact for delivery and accounts. Provide significant contribution to developing Technology Center of Excellence (COE) and best practices. Leverage business acumen and subject matter expertise. Work across the organization and maintain/build strong working relationships. Prioritize and plan complex tasks, delivering with consistent updates without follow-ups. Participate in management meetings and present high-level achievements, challenges, and roadmaps. Articulate well for growth and mitigate customer escalations. Work with project teams to implement best development practices and pay attention to details on design, technologies, and pitfalls. Ensure quality and transparency are built at every level. Mentor, direct, and coach your direct reports to be better leaders and successful technologists. Implement organizational policies consistently across your teams and identify star performers. Proactively communicate for every aspect of your influence (i.e., Projects, employees, customers, opportunities, performers, etc.). Collaborate with and contribute to other functions for the success of the company. Implement and improvise processes that are data and goal driven. Requirements Wh...

Job Title: Presales Solution Architect Location: Hyderabad, India About Us Kanerika At Kanerika Inc., we are a globally recognized software products and services company dedicated to enabling data-driven digital transformation. Co-founded by a Wharton alumnus, our mission is to help enterprises unlock business value through the smart use of data, cutting-edge technologies, and scalable solution architectures. Recognized by Great Place to Work , RPA Today, and Frost & Sullivan, Kanerika is a growing organization that values innovation, inclusivity, and impact. With ISO 27701, SOC2, and GDPR compliance, we re also committed to the highest standards of data privacy and security. Role Overview We are seeking an experienced Presales Solution Architect to join our team. This role is crucial in driving successful sales engagements by combining technical acumen with business insight. You will collaborate closely with sales and technical teams to understand client needs, design optimal solutions, and develop winning proposals. This role demands a strategic thinker with strong communication skills, the ability to simplify complex concepts, and a deep understanding of data architecture, cloud platforms, and presales processes. What You ll Do Solution Architecture & Design Design scalable, secure, and robust solution architectures for enterprise clients. Develop cloud-native, hybrid, and on-premises data architectures using platforms like Azure, AWS, or GCP. Evaluate and recommend the right mix of technologies and services (e.g., Azure Data Factory, Azure Synapse, Power BI, Fabric, etc.). Design conceptual/logical/physical data models and implement data governance practices including data lineage and access control. Create efficient and scalable ETL/ELT pipelines to support analytics and AI-driven outcomes. Presales & Client Engagement Translate business requirements into compelling technical proposals and presentations. Support the sales cycle by responding to RFPs/RFIs, delivering solution walkthroughs, and addressing client queries. Present solutions to technical and business stakeholders, demonstrating clear business value and ROI. Collaborate with cross-functional teams including product, sales, and delivery to co-create winning bids. Thought Leadership & Process Excellence Continuously explore innovations in data analytics and AI to strengthen Kanerika's solution offerings. Mentor internal teams on solution best practices and quality-first development approaches. Ensure alignment of proposed solutions with client goals, business context, and industry trends. What You ll Bring 10+ years of experience in data analytics, AI technologies, and solution architecture. Proven experience in presales or solution design roles with strong exposure to client interactions. Bachelor s degree in Engineering/Technology or MCA from a reputed institution. Certifications in data engineering, cloud (Azure/AWS/GCP), or analytics are a strong plus. Strong understanding of enterprise data architecture and hands-on experience with Azure services. Familiarity with integration of APIs, real-time messaging systems, and scalable application frameworks. Soft Skills Excellent verbal and written communication and presentation skills. Strong interpersonal and collaboration abilities. High emotional intelligence (EQ) and adaptability under pressure. Self-driven, responsible, and capable of working independently with minimal supervision. Strong time management, multi-tasking, and organizational skills. Employee Benefits Culture & Work Environment Open Door Policy for transparent communication. Flexible Working Hours & Open Office Layout. Employee Referral Bonus Program. Biannual Performance Appraisal Process. Inclusivity & Wellness Diversity-focused hiring and Mandatory POSH Training. Comprehensive Health Insurance, Term Insurance & Disability Cover. Family Support & Leave Generous Parental & Family Medical Leave. Company-sponsored Family Events. Time-Off & Perks Generous Paid Time Off (PTO), Sick Days, and Paid Holidays. Bereavement Leave, Gratuity & Provident Fund Contributions. Regular Team Outings and Engagement Activities. Learning & Development Access to FLEX Enterprise Learning Repository. Mentorship & Internal Promotion Opportunities. Professional Certification Reimbursements. Job-specific Training & Upskilling Programs. Join a company where innovation meets impact. Be part of a collaborative and growth-oriented environment where your contributions are recognized, your ideas matter, and your career thrives. Qualification : Bachelors degree in Engineering/Technology or MCA from a reputed institution

Content Writer Experience: Minimum 2 years Job Type: Full-time Joining: Immediate to 15 days Qualification: B.Tech or B.Sc (or relevant degree) Job Description Create compelling, SEO-optimized content across various formats blogs, articles, infographics, and web copy to drive traffic, engagement, and leads. Manage content marketing initiatives that support sales growth and brand awareness. Key Responsibilities Research and write original SEO-friendly content for company websites, blogs, and digital assets Generate ideas for new content types and topics Proofread and edit content to maintain quality before publication Optimize and repurpose existing content for various digital channels Promote and share content across social media, applying best practices for engagement Analyze industry trends to find content opportunities Collaborate with content management workflows Skills & Experience Proven experience in writing/editing corporate content (minimum 2 years) Strong creative writing skills with originality and engagement Knowledge of SEO and content marketing best practices Experience with CMS and digital content workflows Ability to analyze and summarize industry-related content Familiarity with B2B social media marketing is a plus Qualification : B.Tech or B.Sc (or relevant degree)

Director UI/UX Design (User Experience Leadership) | Salesforce Hyderabad, India Full-Time | Design & User Experience | India Hyderabad Lead the Future of Enterprise Design at Salesforce We re looking for a seasoned design executive and product strategist to lead high-impact design teams focused on building intuitive, intelligent, and engaging user experiences. You will drive the evolution of our next-generation AI-driven CRM and experience platform, redefining how users engage with data, automation, and digital workflows. What You ll Be Doing Lead and inspire a team of top-tier designers across multiple products and platforms Recruit, mentor, and retain world-class UI/UX talent Drive the strategic vision for user-centered design across the Salesforce digital experience platform Partner with cross-functional stakeholders in Product, Engineering, and Research to build high-impact user experiences Deliver cutting-edge AI-powered, agentic interfaces that use contextual data, smart assistance, and natural interactions to simplify workflows Champion design thinking and a systems-level approach to solving complex enterprise UX challenges Own the design execution from ideation to launch ensuring consistency, usability, and excellence at every touchpoint Utilize analytics, user research, and feedback to continually iterate and enhance product design Promote and enforce Salesforce Lightning Design System (SLDS) standards and reusable design patterns Key Qualifications 10+ years of experience designing innovative, user-focused digital products in high-performance environments 3+ years in a senior leadership or people management role within UI/UX or product design teams Proven success leading the full product lifecycle from concept and prototyping to final delivery Deep expertise in user-centered design methodologies, UX research, and interaction design Experience leading large-scale digital transformations in enterprise or SaaS environments Strong communication and influencing skills to align design vision across global stakeholders Comfortable working in agile, fast-paced, and collaborative environments Mastery of industry-standard tools like Sketch, Figma, Photoshop, Illustrator A passion for simple, elegant solutions to complex user problems Degree in Design, HCI, or a related field (or equivalent practical experience) Preferred Experience (Nice to Have) Expertise in design systems and UI frameworks Background in CRM, enterprise software, or complex data-driven platforms Familiarity with accessibility standards, responsive design, and mobile-first design principles At Salesforce, design is at the heart of everything we do. From shaping intelligent interfaces to creating cohesive multi-platform experiences, we empower designers to lead innovation. You ll be part of a global team working on products that help millions of users work smarter, connect deeper, and transform industries. We re proud to be consistently ranked among the Best Places to Work, offering a diverse, inclusive, and purpose-driven culture where designers thrive and grow. Apply now to join a team shaping the next era of enterprise user experience. Let s build what s next together. Qualification : Degree in Design, HCI, or a related field (or equivalent practical experience)

Job Opening: Social Media Manager Location: Hyderabad | Full-Time About Kore.ai Kore.ai is a globally recognized leader in the conversational AI space, helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Our no-code experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from sectors such as banking, insurance, healthcare, telecom, retail, manufacturing, and more, serving over 100M consumers and 500,000+ employees worldwide. With billions of interactions automated using AI-powered technology, we ve helped save over $500M for these companies. Our AI-first no-code platform includes solutions like SmartAssist (AI-first cloud contact center), BankAssist (AI-powered virtual assistant for retail banking), and others that optimize customer, employee, and agent experiences. Recognized by leading technology analysts like Gartner, Forrester, IDC, and others, we are a rapidly growing company and have recently secured Series C funding of $73.5M. About the Role We are looking for a strategic, data-driven, and highly creative Social Media Manager to elevate our brand presence and position social media as a key driver for brand building and lead generation. This role is for someone who lives and breathes social media, understands audience behavior, and can spark engaging conversations that drive business impact. The ideal candidate should be well-versed in social media management, content strategy, engagement tactics, analytics, and automation tools to maximize our reach and ROI. Key Responsibilities Social Media Strategy & Content Creation: Develop and execute a results-driven social media strategy aligned with lead generation and brand-building goals. Create compelling content: Craft engaging, conversation-driven content that positions us as a thought leader in B2B tech, AI, and enterprise automation. Repurpose content assets (blogs, whitepapers, reports) into various post formats like polls, carousels, and videos to maximize engagement. Community Engagement & Growth: Actively engage with audiences across LinkedIn, Twitter, YouTube, Instagram, and emerging platforms. Track conversations and join industry discussions to boost visibility. Analytics, Reporting & Optimization: Use tools like Sprout Social, Buffer, or Hootsuite for content scheduling, monitoring, and automation. Build reports to track engagement, follower growth, and lead generation. Lead Generation & Performance Tracking: Work with marketing teams to align social media with lead generation goals. Track social-driven leads, engagement-to-conversion rates, and impact on pipeline growth. Qualifications & Skills 5+ years of experience in social media management with proven success in B2B SaaS, AI, or enterprise tech. Strong storytelling and copywriting skills to craft posts that drive engagement and brand recall. Hands-on experience with social media management tools (Sprout Social, Buffer, Hootsuite, etc.). Expertise in social media analytics, reporting, and performance tracking. Knowledge of SEO, social media algorithms, and audience engagement strategies. 2+ years of experience with Figma and Canva for content creation and Asana for project management. Passion for emerging social media trends, AI-powered content strategies, and data-driven decision-making. An up-to-date portfolio of social media content, accounts, and performance metrics. Wow Factor 5+ years with Figma, with the ability to create, edit, and animate digital content. Knowledge of Adobe suite, particularly Premiere Pro and After Effects, for video editing and animation of digital ads. Experience with AI tools within apps for work, including building content bots that align with brand values. Work at the forefront of conversational AI technology, innovating for global enterprises. Join a rapidly growing company recognized by leading technology analysts in AI and automation. Be part of a passionate, diverse team driving AI innovations to enhance customer experiences worldwide. Founded in 2014 by serial entrepreneur Raj Koneru, Kore.ai is headquartered in Florida, USA, with additional offices in India, the UK, Germany, Korea, and Japan. We re a diverse team of 500+ professionals, led by seasoned leadership with a mission to push AI innovations to the next level and serve customers worldwide.

Job Title: Blockchain Developer Job Type: Full-time Responsibilities: Design, implement, and support a distributed blockchain-based network. Develop Proof of Concepts (POC) and run pilot projects on various blockchain platforms. Write smart contracts and create other Distributed Ledger Technology (DLT) components. Implement cryptography and ensure an additional level of security within the DLT and its external endpoints. Work on integrating and implementing the latest blockchain improvement proposals and updates. Skills and Experience: Working knowledge of at least one blockchain framework, such as Ethereum, Hyperledger Fabric, or R3 Corda. Experience in REST API development and Test-driven development. Proficiency in at least one of the leading programming languages used for blockchain development (e.g., Java, NodeJS, Solidity). Strong understanding of common algorithms and data structures. Familiarity with basic cryptography and its application in blockchain technology. Familiarity with P2P (peer-to-peer) networks and decentralized systems. Strong knowledge of concurrency and writing efficient, safe multithreaded code. Demonstrated understanding of Blockchain fundamentals, including smart contracts and consensus algorithms. Fabric Developer or Administrator certification would be a huge plus. Experience with containerization (e.g., Docker) and cloud computing platforms like AWS or Azure is a plus. Education: Bachelor s or Master s degree from premier institutes (preferred). Experience: 3-10 years of experience in blockchain development or related fields. What We Offer: Competitive salary and benefits package. Opportunities for career growth and professional development. Collaborative and innovative work environment. Work on cutting-edge technologies and impactful blockchain projects. If you re passionate about blockchain and ready to take on exciting challenges, we d love to hear from you! Apply now and be part of the blockchain revolution! Qualification : Bachelors or Masters degree from premier institutes (preferred).

Digital Marketing Head Experience: 10+ Years Technology: SEO / SEM Department: Delivery Employment Type: Full-time, Permanent Job Function: Information Technology Work Mode: Work from Office (Hyderabad) About Machint With a startup spirit as we enter our 5th year of operations, Machint Solutions is looking for curious and courageous minds to join our journey. At Machint, innovation drives everything we do, and we go beyond the ordinary to redefine traditional business processes. We specialize in intelligent automation solutions and offer expert consultancy to help organizations kickstart their digital transformation journey. Our expertise spans RPA, BPM, Data Science, Digital Engineering, AI/ML, QA, and Business Consulting, enabling global organizations to achieve their digital goals. Machint is your Gateway to Transformation. Ready to be part of our exciting journey? Join us! Role Overview We are seeking a Digital Marketing Head who will play a strategic and entrepreneurial role, driving digital growth, expanding our solutions portfolio, and crafting innovative digital marketing campaigns that drive measurable business impact. The ideal candidate is a digital visionary, adept at combining creative strategies with data-driven insights, while fostering strong relationships internally and externally. Key Responsibilities Develop and manage a comprehensive digital marketing strategy, covering SEO/SEM, social media, email marketing, and digital advertising. Maintain and enhance Machint s social media presence across all relevant channels. Measure, analyze, and optimize campaign performance, ensuring data-driven decision-making and continuous improvement. Identify new business opportunities through digital partnerships, influencer collaborations, and vendor agreements. Build and nurture long-lasting customer relationships by understanding their needs and aligning digital efforts to address them. Own the digital sales revenue targets, ensuring campaigns directly contribute to top-line growth. Collaborate with cross-functional teams, including product, sales, and leadership, to align marketing strategies with business goals. Create and present sales reports, performance analysis, and realistic forecasts to the leadership team. Conduct market research to stay ahead of emerging trends, competitor strategies, and evolving customer needs. Leverage analytics tools to track and optimize key digital KPIs, ensuring both brand awareness and lead generation goals are met. Drive content strategy from creative ad copies to website content, ensuring it s engaging, impactful, and aligned with Machint s brand voice. Essential Requirements 10+ years of progressive experience in Digital Marketing leadership roles. Expertise in SEO, SEM, and digital advertising strategies. Proven track record of driving sales through digital channels. Strong understanding of social media algorithms, tools, and best practices. Experience with content creation, editing, and content marketing strategies. Ability to craft presentations, pitch digital strategies, and provide creative direction for campaigns. Experience in collaborating with influencers and driving strategic partnerships. Strong command over Google Analytics, Google Ads, Meta Ads Manager, and other relevant tools. Preferred Candidate Profile Male or Female candidates welcome. Strong understanding of the IT services industry. Excellent communication, interpersonal, and analytical skills. Attention to detail, ensuring accuracy across all marketing campaigns. Ability to work both independently and as part of a collaborative team. Comfortable in a fast-paced, dynamic environment. Employee Benefits 5-day work week Free lunch and snacks Festival celebrations, family day, and team outings Comprehensive health insurance Flexible working environment Company-sponsored certifications Travel opportunities Attractive bonuses Fixed, variable, project-linked, referral bonuses Diversity & Inclusion Machint is an Equal Opportunity Employer, welcoming applicants from all backgrounds, identities, and abilities. We are dedicated to creating an inclusive workplace where everyone feels valued and empowered.

Position: Digital Marketing Specialist Location: Hyderabad, Telangana Employment Type: Full-time, Permanent Industry: IT Services & Consulting Department: Marketing Role Category: Digital Marketing Job Overview: The Digital Marketing Specialist will be responsible for executing digital marketing campaigns that enhance our online presence, engage our target audience, and drive business growth. You will work closely with cross-functional teams to develop and implement effective marketing strategies across various digital channels. Responsibilities: Campaign Execution: Plan, implement, and manage digital marketing campaigns, including email marketing, social media, SEO, PPC, and content marketing. Content Creation: Develop high-quality content for various digital platforms, including websites, blogs, social media, and newsletters, ensuring alignment with brand messaging. Analytics and Reporting: Monitor and analyze campaign performance using tools like Google Analytics. Provide regular reports with insights and recommendations for improvement. Social Media Management: Manage and grow our social media presence by creating engaging content, interacting with followers, and analyzing performance metrics. SEO Optimization: Conduct keyword research and implement on-page and off-page SEO strategies to improve organic search rankings and increase website traffic. Collaboration: Work closely with the design and IT teams to create visually appealing marketing materials and ensure a seamless user experience. Market Research: Stay up-to-date with industry trends, competitor analysis, and best practices to identify opportunities for innovation and growth. Requirements: Education: Bachelor s degree in Marketing, Communications, Business, or a related field. Experience: 2-4 years of experience in digital marketing, preferably within the IT industry. Skills: Proficiency in digital marketing tools and platforms (e.g., Google Ads, Google Analytics, SEO tools, social media management tools). Strong understanding of SEO, PPC, email marketing, and social media strategies. Excellent written and verbal communication skills with a keen eye for detail. Creative thinking and problem-solving skills with the ability to generate innovative ideas. Additional Skills: Ability to work independently and collaboratively in a fast-paced environment. Familiarity with content management systems (CMS) is a plus. If you're passionate about digital marketing and want to contribute to the growth of an innovative company, apply now to join our team in Hyderabad! Qualification : Bachelors degree in Marketing, Communications, Business, or a related field.

What Gramener Offers You Gramener provides an inviting workplace, talented colleagues from diverse backgrounds, career growth opportunities, and ample scope for innovation. Our mission is to build an ecosystem of configurable data applications focused on storytelling with data for public and private sector clients. Roles and Responsibilities Develop and implement organic social media strategies to boost engagement, reach, and brand awareness across LinkedIn, Twitter, and Instagram. Create content calendars for social media channels, ensuring consistent and impactful messaging aligned with brand and business goals. Plan, launch, and optimize paid LinkedIn and Google ad campaigns for lead generation, brand awareness, and engagement. Monitor and manage campaign budgets, adjusting spend based on performance metrics to maximize ROI. Collaborate with business teams to gather insights and feedback for in-depth campaign planning. Work closely with the content team to develop high-quality content assets like blog posts, infographics, videos, and case studies. Partner with marketing and sales teams to plan and execute webinars, ensuring seamless promotion across social media channels. Coordinate pre- and post-event promotional efforts to maximize webinar success. Skills and Qualifications Bachelor s degree in Marketing, Communications, or a related field. 4-6 years of experience in digital marketing, with a focus on social media strategy, LinkedIn campaign management, and Google Ads. Proven track record of developing and executing successful organic social media strategies. Expertise in running and optimizing LinkedIn and Google Ads campaigns. Proficiency in analytics tools such as Google Analytics, LinkedIn Campaign Manager, and ad management platforms. Strong project management skills with the ability to handle multiple campaigns and initiatives simultaneously. Excellent communication skills and experience working cross-functionally. Familiarity with marketing automation platforms (e.g., HubSpot, SEMrush) and webinar platforms (e.g., Zoom, GoToWebinar) is a plus. Key Metrics for Success Lead generation within a specified CPL bracket aligned with industry benchmarks. Increased website traffic from organic and paid social media campaigns. Webinar success, measured by registrations and real-time attendance. Consistent posting and engagement across social media channels to maintain and enhance brand visibility. About Us At Gramener, we help organizations make data-driven decisions by offering strategic data consulting and solutions to create roadmaps for data transformation. We specialize in analyzing and visualizing large datasets, empowering organizations to convert data into a strategic differentiator through our products and services. Qualification : Bachelors degree in Marketing, Communications, or a related field.

Summary Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. As a Windows Client Engineer, you will be responsible for ensuring the smooth operation, security, and performance optimization of our Windows client infrastructure. The ideal candidate will have a deep understanding of Windows operating systems and extensive experience in managing and troubleshooting Windows client systems in a corporate environment. About the Role Responsibilities for this role include, but are not limited to: • Install, configure, and maintain Windows operating systems (Windows 10, Windows 11) across the organization's client devices. • Monitor and manage client systems using centralized management tools such as Tachyon, Intune. • Identify and troubleshoot hardware and software issues, working closely with users to resolve technical problems. • Implement and maintain security measures, including antivirus, firewall, and encryption protocols. • Collaborate with cross-functional teams to implement new software or hardware solutions, ensuring compatibility with Windows client systems. • Create and maintain technical documentation, including system configurations, procedures, and troubleshooting guides. • Assist in evaluating new technologies and make recommendations for system improvements. • Provide end-user training and support to ensure understanding and effective usage of Windows client systems. Commitment to Diversity & Inclusion: : We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. What you’ll bring to the role: • Bachelor's degree in computer science, engineering, or a related field (or equivalent experience). Excellent problem-solving and communication skills. • Proven work experience as a Windows Client Engineer or in a similar role. In-depth knowledge of Windows operating systems & Modern provisioning (Autopilot) • Strong understanding of Active Directory, Group Policy, and system security principles. Experience with centralized management tools such as Microsoft Intune and SCCM. • Proficiency in scripting languages (PowerShell or similar) for automation purposes. Knowledge of network protocols, TCP/IP, DNS, and DHCP. • Ability to work independently and collaboratively in a team environment Industry certifications, such as Microsoft Certifications (MCSA, MCSE), are a plus. Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture You’ll receive: Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary; Risk Life Insurance (full cost covered by Novartis); 5-week holiday per year; (1 week above the Labour Law requirement) ; 4 paid sick days within one calendar year in case of absence due to sickness without a medical sickness report; Cafeteria employee benefit program – choice of benefits from Benefit Plus Cafeteria in the amount of 12,500 CZK per year; Meal vouchers in amount of 105 CZK for each working day (full tax covered by company); Public Transportation allowance; MultiSport Card. Find out more about Novartis Business Services: Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: Accessibility and accommodation: Novartis is committed to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to receive more detailed information about the essential functions of a position, please send an e-mail to and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Qualification : Bachelor's degree in computer science, engineering, or a related field (or equivalent experience). Excellent problem-solving and communication skills.

AI Solution Architect Full-Time | Hyderabad, India Department: Engineering Experience: 10+ years in AI/ML Location: On-site | Hyderabad, Telangana Salary: Competitive, based on experience About the Role We are looking for an experienced and visionary AI Solutions Architect to design, build, and scale advanced AI/ML solutions as part of our cutting-edge ZL Platform. This role requires deep technical expertise in machine learning, large language models (LLMs), model deployment, and a strong understanding of customer-driven product development. You'll collaborate with cross-functional teams Engineering, Product, Sales to translate business needs into impactful AI systems. Key Responsibilities Architect and lead the development of scalable AI/ML solutions integrated with the ZL Platform. Partner with Engineering, Product, and Sales teams to deliver PoC (proof of concept) demos and ensure successful customer adoption. Take ownership of AI and machine learning components, ensuring high quality, maintainability, and performance. Collaborate directly with customers and stakeholders to understand business problems and deliver technically sound solutions. Stay current with AI research and industry trends including model quantization, transformers, and vector databases and integrate advancements into platform architecture. Fine-tune and deploy LLMs (Large Language Models) using frameworks like PyTorch and Hugging Face Transformers. Provide mentorship to engineering teams and contribute to a culture of technical excellence and innovation. Optimize models for deployment in real-world environments with a focus on latency, scalability, and resource efficiency. Translate business problems into AI opportunities and present solutions to internal and external stakeholders. Preferred Skills & Expertise Strong background in deep learning, natural language processing (NLP), and LLMs. Experience with PyTorch, transformers, and AI model quantization and deployment. Production-level experience in deploying ML models in enterprise SaaS environments. Working knowledge of vector databases and semantic search optimization. Proven experience in PoC development, technical solution design, and delivering enterprise AI solutions. Familiarity with cloud platforms (e.g., Azure AI, AWS, GCP) for model hosting and orchestration. Qualitative Expectations Strong ownership mindset you own problems end-to-end and proactively fill knowledge gaps to deliver solutions. Thrive in fast-paced, evolving environments with loosely defined problems and multiple priorities. Excellent communicator with the ability to present technical concepts to both technical and non-technical audiences. Passionate about learning and sharing findings with peers; an enthusiastic self-starter and collaborator. Strong track record of innovation and continuous improvement. Education & Experience Master s or PhD in Computer Science, Artificial Intelligence, Machine Learning, or a related discipline. 10+ years of professional experience in AI/ML, with hands-on experience designing, deploying, and scaling machine learning systems in production. Work at the forefront of enterprise AI and LLM innovation. Collaborate with world-class engineering, research, and product teams. Contribute to the development of AI products used by global enterprises. Competitive compensation and professional growth opportunities. Apply now to join us as an AI Solution Architect in Hyderabad. Qualification : Masters or PhD in Computer Science, Artificial Intelligence, Machine Learning, or a related discipline.

Digital Marketing Consultant - gTech Ads at Google Company Overview: Google creates products and services that aim to make the world a better place. gTech Ads is an integral part of Google's efforts to help customers maximize their success with Google Ads products. gTech Ads provides technical support and media services to customers, helping them optimize and implement ad campaigns, gain insights, and resolve complex business challenges. The team works cross-functionally with sales, product, and engineering teams to develop innovative solutions and tools that improve the customer experience and drive business growth. Job Overview: As a Digital Marketing Consultant within gTech Ads, you will be responsible for delivering consultative, technical, and media solutions to help Google Ads clients optimize their advertising campaigns and achieve their business goals. You will work with external advertisers, building strong relationships, offering strategic guidance, and leveraging Google Ads solutions to address their unique needs. You will work with internal teams to deliver customized solutions, driving product adoption, business growth, and ROI for clients. Responsibilities: Advise Key Clients: Leverage your expertise in digital marketing and technical solutions to address business challenges, providing consultative support and driving the success of Google Ads clients. Help clients design effective media plans and implement solutions to meet their advertising goals. Client Relationship Management: Build and nurture relationships with external advertisers, supporting all aspects of campaign management from planning and pitching to implementation and optimization. Use your expertise to ensure product adoption and business growth for clients. Collaborate Across Teams: Work closely with sales, product, and engineering teams to drive growth plans for clients. Collaborate on insights, solutions, and strategies for vertical and sub-verticals to ensure that clients receive tailored, data-driven recommendations and optimizations. Consultative Marketing Solutions: Deliver digital marketing solutions that address client issues by providing both media strategies and technical guidance. Help clients optimize their campaigns and improve their overall advertising performance. Advocate for New Product Features: Promote new product features, assist with adoption through account setup, and provide technical guidance on infrastructure and data integration in Google Ads. Minimum Qualifications: Education: Bachelor s degree or equivalent practical experience. Experience: 5 years of experience in digital media or digital marketing/advertising solutions, with a focus on implementing and measuring digital advertising campaigns and providing client solutions. 4 years of experience in a client-facing role, collaborating with partners across multiple levels. Preferred Qualifications: Experience: 5 years of experience working with internet products and technologies. Knowledge of programmatic platforms and products, and familiarity with the performance advertising market or online ads landscape. Skills: Strong data analysis skills, with the ability to interpret datasets, identify trends, and translate findings into compelling narratives. Excellent business negotiation, influencing, and communication skills, with the ability to collaborate cross-functionally and build relationships with multiple teams and stakeholders. Proven project management skills, with the ability to oversee and manage multiple, simultaneous solutions supported by internal teams. About the Team: gTech Ads supports Google s advertising customers by providing both strategic and technical services. The team is a trusted advisor to Google s customers, helping them get the most out of Google Ads through personalized, scalable solutions. Whether addressing bespoke business needs or scaling solutions globally, gTech Ads ensures that clients achieve maximum ROI and success with Google s advertising products. What We Offer: Collaborative Culture: Work in a team that values innovation, problem-solving, and creative thinking. Impactful Work: Help businesses of all sizes achieve their advertising goals and grow with Google s powerful advertising solutions. Growth Opportunities: Collaborate with top professionals across various fields, including sales, product, and engineering teams. Apply Now to join Google s gTech Ads team and help shape the future of digital marketing for global advertisers. Qualification : Bachelors degree or equivalent practical experience.

Minimum Qualifications: Bachelor's degree or equivalent practical experience. 5 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring digital advertising campaigns, and providing client solutions. 4 years of experience in a client-facing role working with partners across multiple levels. Preferred Qualifications: 5 years of experience in Internet products and technologies. Experience in data analysis, with the ability to interpret datasets, identify trends, and translate findings into compelling narratives. Knowledge of Programmatic platforms and products, the performance advertising market, or online ads landscape. Excellent business negotiation, influencing, or communication skills, with the ability to collaborate cross-functionally with multiple teams and stakeholders and build relationships. Excellent project management skills, with the ability to oversee multiple, simultaneous solutions, supported by internal teams. About the Job: gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self-help and in-product support to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers' business and marketing needs. Additionally, we provide complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product, and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and that we remain a trusted partner. Google creates products and services that make the world a better place, and gTech s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers complex needs. Whether the answer is a bespoke solution to solve a unique problem or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. Qualification : Bachelor's degree or equivalent practical experience.

Minimum Qualifications: Bachelor's degree or equivalent practical experience. 2 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring campaigns, and providing client solutions. Preferred Qualifications: 3 years of experience in Internet products and technologies. Experience in data analysis, ability to interpret datasets, identify trends, and translate findings into compelling narratives, with a strong aptitude for quickly understanding technical concepts and knowing when to apply them. Knowledge of apps platforms and products, the performance advertising market, or online ads landscape. Ability to collaborate cross-functionally with multiple teams and stakeholders while building relationships. Effective project management skills with the ability to oversee multiple, simultaneous solutions, supported by internal teams. Strong business communication, negotiation, and influencing skills. About the Job: gTech Ads is responsible for all support, media, and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services, from enabling better self-help and in-product support to providing better support through interactions, setting up accounts, implementing ad campaigns, and providing media solutions for customers' business and marketing needs. Additionally, we provide complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product, and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and remain a trusted partner. Google creates products and services that make the world a better place, and gTech s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers complex needs. Whether the answer is a bespoke solution to solve a unique problem or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. Qualification : Bachelor's degree or equivalent practical experience.

Transform Business Processes with Us! Location: Hyderabad, India We are seeking an experienced SAP Signavio Consultant to help our clients analyze, optimize, and enhance their business processes using the SAP Signavio software suite. You will work closely with clients to understand challenges, identify inefficiencies, and recommend solutions that drive operational excellence. As an integral part of our consulting team, you will be responsible for process modeling, system integrations, and value-driven insights, ensuring seamless adoption of SAP Signavio Process Manager, Process Governance, and Process Intelligence. Key Responsibilities Process Analysis & Optimization Collaborate with clients to understand their business processes, scenarios, and challenges. Leverage Signavio tools to analyze, optimize, and document business processes. Identify areas for improvement and provide tailored recommendations. SAP Signavio Implementation & Integration Lead the setup and integration of SAP Signavio with S/4HANA, ERP, and other digital platforms. Work on data connections, custom integrations, and KPI dashboards to enhance client decision-making. Support BPM content migration from tools like ARIS, BIC, ViFlow to Signavio. Customer Engagement & Consulting Conduct proof-of-concept initiatives and drive consulting projects. Deliver workshops, enablement sessions, and formal read-outs to customers. Serve as the SAP Signavio Subject Matter Expert (SME), supporting SAP customers and partners. Technical Expertise & Best Practices Provide technical consulting expertise on Signavio customization, data mining, and process modeling (BPMN 2.0). Develop custom Signavio solutions including PI script modifications and advanced analytics visualizations. Ensure system and data integration between client systems and SAP Signavio. Collaboration & Knowledge Sharing Support and mentor other Signavio consultants with client engagements. Collaborate with the product development team to improve Signavio features. Stay up to date with industry trends and best practices in business process management. Required Skills & Experience Hands-on experience with SAP Signavio, including Process Manager, Process Governance, and Process Intelligence. Experience with database systems, data mining, and analytics visualization. Strong process modeling skills with familiarity in BPMN 2.0. Expertise in SAP system integrations, including S/4HANA, ERP, and other enterprise systems. Technical proficiency in customizing Signavio solutions, PI Scripts, and data connectors. Proven ability to lead consulting engagements, drive adoption, and resolve technical challenges. Strong analytical, problem-solving, and communication skills. Self-motivated, proactive, and a team player who thrives in a collaborative environment. Work with global clients to transform their business processes. Opportunity to lead high-impact projects with cutting-edge technology. Continuous learning & professional development with expert teams. Collaborative, innovative, and growth-driven work culture. If you re passionate about business process optimization and SAP Signavio, we d love to hear from you! Apply now and be a part of our transformational journey!

About the Role: Associate Director, Workflow Digitization S&P Global is looking for an experienced Product Manager to serve as a key tactical interface between core business and technology teams. Working with Product Owners and mature scrum teams, this role enables Commodity Insights researchers, analysts, market reporters and news to digitize and improve business processes, using next-gen technologies in a seamless, productive way. This hands-on role involves creating solutions, optimizing processes & leading initiatives to solve business problems while striving for high adoption of solutions through effective change management & communications. The Team: The Product Management team is a highly motivated team scaling innovation and building platforms for our Commodity Insight business lines including news, pricing, research and analytics. We use Agile methodologies to drive ongoing delivery work closely with business and technology partners to share knowledge, embrace change and implement best-of-breed technology. Responsibilities and Impact: This role is a key partner in supporting the Commodity Insights strategy by designing and implementing service-oriented solutions within our digital workflow platforms. You will be the Product Manager for the services that solve diverse business problems by developing our next generation of workflow systems to leverage latest automation, GenAI and cloud technologies by working closely with stakeholders in an end-to-end implementation of the solution: inception, prototyping, development, and productionizing. You will be able to demonstrate the ability to translate complex business processes to technical solutions. Define product vision, strategy, and roadmap based on external product management feedback, business requirements and internal goals. Collaborate with internal teams, SMEs and stakeholders to identify product requirements and prioritize feature development. Identify and drive opportunities for incorporating new technologies into existing workflows to optimize current operations. Work closely with the product owners and software development team to ensure that products are developed on time, within budget, and meet quality standards. Monitor and analyze application performance and use data-driven insights to make informed product decisions. Develop and manage a high performing teams, creating an environment to enable them to excel, leading by example and providing regular coaching for their continued development. What We re Looking For: A highly motivated and disciplined team player with7-10 years of product management experience, particularly in application or platform delivery using Agile methodology Strong problem-solving and analytical skills Excellent written and verbal communication in English. Outstanding interpersonal skills, the ability to adapt communication styles, and a willingness to listen and learn Experience with LEAN management and language is a plus. Experience with workflow platforms and automation systems is a plus About S&P Global Commodity Insights At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. We re a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world s leading organizations navigate the economic landscape so they can plan for tomorrow, today.

Job Overview The main objective of this role is to ensure stability for the platform enabling PepsiCo s digital transformation in workforce automation. This environment is a centralized platform used to create, monitor, and audit any robotic process automation (Bots) being deployed globally within PepsiCo. Technical support and sustain lead for Intelligent Automation (IA) infrastructure and bots running in that infrastructure. This role will provide technical leadership for geographically dispersed resources, working closely with Automation Development, the Citizens Development community, and key business contacts to sustain and expand the operational infrastructure, providing a centrally-supported and standardized environment. Responsibilities Responsibilities Responsible for the upkeep of the RPA (Robotics Process Automation) Infrastructure, and provide support to the hosted applications. Be the subject matter expert for the Intelligent Automation / UI Path infrastructure that includes UI Path, Windows servers, and Azure Cloud Maintain knowledge of advanced diagnostic and troubleshooting techniques, solid analytical skills, experience in RPA administration/configuration, refresh/upgrade projects and enhancements Proactively manage the Automation / UI Path environment and ensure that unplanned outages are reduced or eliminated by helping provide root cause for issues. Lead the on-call management, coverage schedule and executions when needed to assist with complex and critical incidents. Provide technical support collaboration with global resources and maintain operational stability through automation and adherence to standards. Responsible for the capacity management of RPA environments through continuous operational reviews and continuous collaboration with the Infra and development teams. Evaluate regularly the operational procedures to keep the environment in compliance with the PepsiCo control standards. Qualifications Qualifications 5+ years production support experience 3-5 years Windows experience 1-2 years UI Path development experience (good to have) 2-3 years UI Path infrastructure experience 2+ years Azure cloud experience 2+ years ITSM process (incident, change, problem) experience Bachelor s degree in Information Technology, Engineering, Computer Science, related field or equivalent experience Proficiency with Unix scripting Training & Advanced certifications on Automation tools (good to have) Experience in an IT programming development environment, ideally in RPA tools or test automation tools (UI Path/ AA/ Blue Prism/QTP/OpenSpan/WinAuto etc). Hands on development experience in any of the programming languages/platforms .NET / VB / VC++ / C++/J2EE. Experience in Microsoft stack is highly preferred. Experience in VB Script, JavaScript (AngularJS, NodeJS), Python, Perl, Bash & Powershell is highly desired Strong in design principles and modular programming techniques. Strong in requirement gathering and analysis (ability to work with a structured and methodical approach, combined with an inquiring mind) Ability to understand the business process and create process flow diagrams. Knowledge of Microsoft packages such as MS Excel (VBA scripting), Visio, Access, and Word. Problem solving issues that arise in day to day running of IPA processes and providing timely responses and solutions as required Advanced troubleshooting and problem analysis proficiency Exceptional organizational skills with an ability to manage multiple priorities in a fast-paced dynamic environment Leadership skills to direct remote resources Ability to communicate to both technical and management resources Preferred to have .net/Java developer certifications. Creating and maintaining solution documentation. Qualification : Bachelors degree in Information Technology, Engineering, Computer Science, related field or equivalent experience

Overview S&P Global Commodity Insights is seeking a highly skilled Product Manager to serve as a critical interface between business and technology teams. The role involves digitizing and optimizing business processes for Commodity Insights researchers, analysts, market reporters, and news teams by leveraging next-generation technologies. As a hands-on leader, you will work with Product Owners and Agile teams to create impactful solutions, streamline workflows, and lead initiatives. Success will require a combination of strategic vision, technical acumen, and change management skills to drive adoption and ensure solutions deliver maximum value. The Team The Product Management team drives innovation and develops platforms for Commodity Insights key business lines, including news, pricing, research, and analytics. Agile methodologies underpin their work, with close collaboration across business and technology partners to deliver best-in-class solutions. Key Responsibilities Act as Product Manager for digital workflow services, driving innovation and solving diverse business challenges. Define the product vision, strategy, and roadmap based on stakeholder feedback and business needs. Collaborate with stakeholders, subject matter experts (SMEs), and internal teams to define product requirements and prioritize features. Optimize workflows by integrating automation, GenAI, and cloud technologies into business operations. Partner with Product Owners and development teams to ensure products are delivered on time, within budget, and meet quality standards. Use data-driven insights to monitor application performance and inform product decisions. Lead a high-performing team, fostering a culture of excellence and providing mentorship to support ongoing development. Implement effective change management and communication strategies to drive high adoption rates. Qualifications Must-Have Skills: 7 10 years of product management experience, especially in platform or application delivery using Agile methodologies. Strong problem-solving and analytical skills with a proven ability to translate complex business processes into technical solutions. Exceptional written and verbal communication skills in English. Excellent interpersonal skills with the ability to adapt communication styles and build strong relationships. Nice-to-Have Skills: Experience with LEAN management methodologies and principles. Familiarity with workflow platforms and automation systems. Qualification : A highly motivated and disciplined team player with7-10 years of product management experience, particularly in application or platform delivery using Agile methodology

About Our Team Our Security Architecture team, reporting to the CISO, plays a critical role in designing and implementing robust security solutions across all digital domains. The team works alongside Security Operations & SOC and Governance, Risk, and Compliance teams, ensuring the organization s technological infrastructure is secure and aligned with best industry practices. Under the leadership of the Security Architecture Lead, the team effectively supports our cybersecurity strategy, focusing on building a secure environment across all sectors. Role Overview The Health & Science Cybersecurity FTE will work under the direction of the Security Lead to ensure the cybersecurity resilience of our Health & Science sectors. This role will focus on implementing security measures and strategies tailored to the specific challenges of healthcare and scientific environments. Main Responsibilities Portfolio Optimisation & Functional Gaps Assess the efficacy of deployed security solutions within the health and science sectors and benchmark against leading vendor solutions. Evaluate the organization s cybersecurity solution portfolio and address identified gaps. Policies, Tech Standards & Security by Design Collaborate with IT, enterprise risk, and other teams to design and update policies and technical standards for hardware/software and applications in health and scientific settings. Work with product development teams to ensure cybersecurity practices are integrated and maintained throughout the product lifecycle in healthcare and scientific projects. Regularly review and update security policies to ensure the protection of health and scientific data throughout the acquisition and development lifecycle. Perform certification and accreditation processes for new systems in healthcare and scientific environments to ensure compliance and security readiness. About You Experience 5-7 years of professional experience (equivalent combination of experience and education is acceptable). Experience working in international environments. Proven expertise within cybersecurity teams, particularly in health and scientific environments. Track record of designing and implementing security solutions tailored to the unique challenges and regulatory requirements of health and science sectors. Soft Skills Experience working in large digital teams, understanding the connection between business and digital processes. Strong stakeholder management and communication skills, particularly with senior leadership. Problem-solving mindset and ability to take initiative. A hands-on, pragmatic attitude towards driving change. Positive, "can-do" attitude. Technical Skills Proficiency in the Microsoft tech stack and leveraging ecosystem synergies. Experience with AGILE or similar project management frameworks. Working knowledge of information security management frameworks (ISO/IEC 27001, ITIL, NIST, NISD, CISSP/CCSP, QxP, CIS20). Education Bachelor's and master's degree (preferred) in Information Technology, Computer Science, Cybersecurity, or Information Security. Languages Proficiency in English. Qualification : Bachelors and masters degree (preferred) in any of the following fields of study: Information Technology, Computer Science, Cybersecurity or Information Security

Job title: Senior Analyst - Customer Facing Platforms Commercial and Medical Location: Hyderabad About the job Sanofi has currently the best and most robust pipeline of R&D and consequent new launches of our history. As new phase of Play-To-Win strategy, funding this pipeline and new launches is key to materialize the miracles of the science to improve people lives. Thus, as we enter the next phase, modernization of Sanofi is required as per the recent announcements on DRIVE, and in this respect, we are in the beginning stages of organizing the Go-to-Market Capabilities (GTMC) team at global level. Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. The GTMC organization will help us to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations. This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, market and pipeline through the reallocation of resources and realizing the efficiencies of removing silos that exist between our business units, avoiding the duplication and overlapping of resources, standardizing our processes and tools, operating with a One Sanofi approach to accelerate our key capabilities development, and fostering the entrepreneurial spirit by speeding up the decision making. Job Summary Customer Facing CRM & Platforms team aims for: Centralize Go-to-Market excellence and operational tasks across Global Business Units (GBUs), Standardize best-in-class capabilities with strengthened global support while verticalization of reporting within GTMC from local to global, Define clear ways of working and bringing clarity on interfaces with GBUs, Digital, and executional support on commercial operations from Sanofi hubs to optimize process excellence and efficiency. Main responsibilities: Follow up and track standard internal projects by using standard project management principles and quality standards. Ensure and measure milestones, collect regular feedback, and propose appropriate actions as needed. Coordination and oversight of projects Supporting the OneCRM Team in the identification and pursue of process improvements. Tasks like Create presentations. Conduct analysis and suggest improvements based on analysis. Support adoption measures for strategic focus areas. Pursue and follow up actions to support and achieve business transformation according to business strategy. Administration of CRM systems: Identify and implement process improvements to optimize hub performance. Monitor Veeva system performance and troubleshoot issues as they arise including E2E user guidance. Examples of processes considered but not exhaustive are: Provide proper level support to end-users as part of global governance: Troubleshoot technical issues within the CRM platform, in collaboration with Digital department. Process standardization and optimization: Implement standardized processes, ensuring alignment with global policies and GxP processes. Identify opportunities to streamline and enhance CRM processes, driving efficiency and effectiveness. Data analysis and reporting: Track utilization and engagement KPI s on tools adoption and share insights with leaders to increase adoption. Extract, analyze and interpret CRM data to provide insights and recommendations for improving customer engagement and sales force effectiveness. Filter global and local requests/questions. Continuous improvement: Stay updated with the latest technologies and industry trends, integrating relevant advancements into Sanofi s strategy. Lead initiatives to evaluate and implement G-local tools and/or new features that enhance system capabilities. About you Experience:5+ years of experience in CRM administration, preferably with expertise in managing Veeva CRM. Soft Skill & Technical Skills: Commercial Operations knowledge and desirable experience supporting in-field teams. Proven experience in CRM administration, preferably with expertise in managing Veeva CRM. Proven delivery of outstanding results. Excellent problem-solving skills and attention to detail. Ability to leverage networks, influencing and leading projects. Ability to lead change while achieving business goals and objectives, act for change, challenging continuously the status quo. High persistency and resilience. Skilled in IT, Innovation and Digital Trends Good knowledge of MS Office / MS Office365 Strong knowledge in Power BI tool, SQL is an asset Proficiency in English, German would be a strong asset Field force support background: robust knowledge with tools and platforms of customer facing operations, good experience with SFE subjects, target, segmentation, profiling, in-field teams management. Strategic analysis and planning, project management, excellent English language knowledge and skills (written and oral), IT knowledge and skills, proven impactful communication, presentation, persuasion, skills ability to work cross-functionally. Experience in having deployed transformational GTM solutions and new customer facing tools implementation Digital mindset, ability to utilize new channels in an effective and impactful way An energetic, pro-active, and professional presence Business: Numerate and analytical skills; Ability to prioritize; Robust knowledge in Digital, IT and CRM; Financial acumen; Over achievement against set objectives; Ability to work on their own initiative and make quality decisions; Excellent interpersonal skills to communicate, present, persuade and argument among all GBUs teams and partners. Leadership: Leads by example and walks the talk; Role models Play-To-Win principles and behaviors: Engages others through active and impactful communication; Demonstrates a high level drive, passion and ambition for hi...