Director Operations Jobs in Hyderabad

Azure Infrastructure Engineer Role Overview: We are seeking an experienced Azure Infrastructure Engineer to join our growing team. The ideal candidate will have hands-on expertise in Azure Resource Management, PaaS services, Compute services, Networking, Storage, Identity & Access Management, Monitoring & Diagnostics, and DevOps practices. You will play a pivotal role in designing, implementing, and maintaining our Azure infrastructure, ensuring it supports a wide range of applications and services. Key Responsibilities: Design & Implement Infrastructure Solutions: Architect scalable, secure, and highly available Azure infrastructure using Azure Resource Manager to meet business and application requirements. Manage Azure PaaS Services: Configure and manage Azure PaaS services (such as Azure App Services, Azure Functions, and Azure SQL Database) to optimize application performance, reliability, and scalability. Oversee Azure Compute Services: Manage and configure Azure Compute Services, including Virtual Machines, App Services, and Container Instances, ensuring efficient resource usage and performance. Networking & Security: Implement networking solutions within Azure, including Virtual Networks, Network Security Groups, and VPN gateways, ensuring secure and efficient network communication. Storage Solutions: Design, implement, and manage Azure storage solutions to ensure high availability, security, and efficient data access for applications. Identity & Access Management: Implement Identity and Access Management (IAM) solutions with Azure Active Directory and Role-Based Access Control (RBAC) to maintain secure user access and permissions across the infrastructure. Monitoring & Diagnostics: Utilize Azure Monitoring and Diagnostics tools to monitor infrastructure performance, identify issues, and ensure optimal operational efficiency. DevOps Integration: Work closely with DevOps teams to integrate infrastructure solutions with CI/CD pipelines, ensuring seamless application deployment, updates, and management. Documentation: Maintain detailed documentation of infrastructure configurations, best practices, and operational procedures for consistency and knowledge sharing across teams. Continuous Improvement: Stay updated with the latest Azure services, features, and best practices. Proactively recommend improvements to enhance infrastructure performance, security, and cost-efficiency. Skills & Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Azure Resource Management: Strong understanding of Azure Resource Manager, deployment automation, and infrastructure-as-code (IaC) practices. Azure PaaS Services: Proven experience managing Azure App Services, Azure Functions, and Azure SQL Database to optimize cloud application performance. Azure Compute Services: Expertise in managing and configuring Virtual Machines, App Services, and Container Instances for compute workloads. Networking Expertise: In-depth knowledge of Azure networking concepts, including Virtual Networks, Network Security Groups, and VPN solutions. Storage Solutions: Solid experience with Azure storage solutions (e.g., Blob Storage, Disk Storage) and best practices for data management and security. Identity & Access Management: Proficiency in Azure Active Directory and Role-Based Access Control (RBAC) for user and resource management. Monitoring & Diagnostics: Experience with Azure Monitoring and Azure Diagnostics tools to maintain system performance and troubleshoot issues. DevOps Knowledge: Familiarity with DevOps practices and experience working with CI/CD pipelines, automation tools, and infrastructure-as-code frameworks (e.g., ARM templates, Terraform). Additional Information: Role: Azure Infrastructure Engineer Department: Cloud Engineering Industry: IT Services Employment Type: Full-time, Permanent Role Category: Infrastructure Engineering Qualification : Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.

Server Administrator Location: Hyderabad, IN Employment Type: Full-Time About ZL Tech ZL Technologies is a dynamic company delivering archiving and data management software solutions to a broad range of Fortune 500 clients. Our award-winning products address critical business needs such as e-discovery, compliance, records management, storage optimization, and data analytics. While competing with large-scale solutions, we maintain a personalized, collaborative, and innovative work environment that fosters growth and creativity. Role Overview We are seeking an experienced Server Administrator to manage, maintain, and optimize our Windows Server infrastructure. This role will focus on ensuring server availability, security, and performance while supporting the Active Directory ecosystem and related network services. Key Responsibilities Server Management: Install, configure, and maintain Windows Server OS and hardware. Manage core server roles including Active Directory, DNS, DHCP, and File Services. Monitor server health and ensure high availability and reliability. Active Directory Administration: Design and manage Active Directory forests, domains, and organizational units (OUs). Administer user accounts, groups, permissions, and Group Policies. Perform regular AD health checks and maintenance. Domain Controllers & DNS: Install, configure, and maintain Domain Controllers and DNS services. Manage DNS zones and records, ensuring reliable name resolution internally and externally. Security & Compliance: Enforce server and network security policies and procedures. Monitor and deploy security patches and updates. Ensure compliance with relevant industry standards and regulations. Troubleshooting & Support: Provide technical support for server and network-related issues. Collaborate with IT teams to resolve complex problems quickly to minimize downtime. Backup & Recovery: Implement backup and disaster recovery strategies for Windows Servers and Active Directory. Regularly test recovery procedures to ensure data integrity and availability. Documentation & Reporting: Maintain thorough documentation of server configurations, procedures, and policies. Prepare reports on server performance, capacity, and incidents. Automation & Scripting: Develop and maintain automation scripts for routine server tasks such as backups and monitoring. Implement tools to enhance operational efficiency through automation. Qualifications Education: Bachelor s degree in Computer Science, Information Technology, or related discipline (or equivalent experience). Experience: Proven experience as a Windows Server Administrator or similar role. Hands-on expertise with Windows Server OS, Active Directory, Domain Controllers, and DNS management. Skills: Strong understanding of TCP/IP, DNS, DHCP, VPN, and networking fundamentals. Proficiency in server installation, configuration, troubleshooting, and maintenance. Experience with Group Policy administration and security best practices. Familiarity with server monitoring and management tools. Excellent problem-solving, analytical, and communication skills. Certifications (Preferred): Microsoft Certified: Windows Server CompTIA Server+ CompTIA Network+ ZL Tech is an Equal Opportunity Employer, committed to diversity and inclusion across all aspects of employment. Qualification : Bachelors degree in Computer Science, Information Technology, or related discipline (or equivalent experience).

Position: Program Director Location: Hyderabad, India Employment Type: Full-Time, Salaried Compensation: Base Salary, Bonus, Benefits About Innovapptive: Innovapptive is revolutionizing industrial operations by connecting front-line workers, back-office teams, and assets via a patented, code-free platform integrated with SAP and IBM Maximo. Our mobile solutions digitize complex, paper-based maintenance, operations, and supply chain processes, empowering leading global brands like Shell, UNICEF, and Reckitt Benckiser to improve asset uptime, productivity, and safety. Backed by Tiger Global and Vista Equity Partners, we aim to empower 350 million industrial workers worldwide with innovative connected worker experiences. Role Overview: We are seeking a Program Director to lead our Center of Excellence (COE) based in Hyderabad. Reporting to the VP of Professional Services, you will oversee the on-time delivery of a portfolio of projects managed by multiple Project Managers, establish and evolve PMO processes, manage project financials, and mentor project teams. You will also manage key customer relationships, support pre-sales activities, and serve as the escalation point for project risks and issues, ensuring exceptional customer satisfaction throughout implementation. Key Responsibilities: Program Leadership Provide thought leadership and strategic guidance to customer executives and implementation teams. Lead multiple projects across customers, ensuring governance, methodology, and best practices are followed. Establish and evolve COE processes, implementation methodologies, and governance models. Communicate portfolio status and risks to senior leadership. Support scoping, estimation, and proposal/SOW creation in collaboration with sales teams. Program Management Manage resource allocation and staffing based on customer needs. Build and maintain strong customer relationships and stakeholder engagement. Ensure SLA/KPI compliance and customer satisfaction across projects. Manage portfolio financials, including P&L oversight and budget adherence. Support recruitment and hiring of Project Managers. Project Management Oversight Enforce adherence to delivery methodologies and best practices across projects. Oversee project delivery quality, timelines, and budget compliance. Guide Project Managers in risk, issue resolution, and RAID management. Resolve escalated issues, manage team dynamics, and mentor delivery teams. What You Bring: Required Qualifications: 5+ years in program director or senior management roles. Deep knowledge of project/program management frameworks (Waterfall, Agile). Strong expertise in performance metrics, data analysis, budgeting, and reporting. Proficiency with MS Office and program management tools (Smartsheet, MS Project, Basecamp, etc.). Excellent organizational, leadership, and communication skills. Strategic business acumen and executive presence. Proven experience managing large SAP or SaaS implementation programs (EAM, PM, MM, WM, EWM). Skilled at prioritization, planning, and delivering complex projects. Preferred Qualifications: Bachelor s or Master s degree in management or relevant field. Experience with Big 5 consulting firms as associate partner/partner. Familiarity with JIRA project management, reporting, and dashboards. Industry knowledge in Mining, Utilities, Chemicals, Oil & Gas. What We Offer: Positive, innovative, and entrepreneurial work culture. Opportunities to lead impactful projects with global brands. Competitive salary and comprehensive benefits including family medical insurance and parental leave. Generous vacation and paid time off. Bi-annual performance reviews aligned with OKRs. Continuous learning through extensive e-learning resources. Participation in diverse interest groups and team activities. Innovapptive does not accept unsolicited resumes from search firms. Innovapptive is an equal opportunity employer committed to diversity and inclusion, providing equal consideration regardless of protected status under applicable laws. Qualification : Bachelors or Masters degree in management or relevant field.

Operations Program Manager Customer Success (Hyderabad, India) Full-Time | Program & Business Operations | Salesforce Empower Operational Excellence. Drive Strategic Initiatives. Elevate Customer Success. Join Salesforce, the global leader in customer relationship management (CRM), as an Operations Program Manager and play a key role in shaping and executing global delivery programs that drive efficiency, scalability, and customer value. In this high-impact role, you ll be at the heart of business operations leading cross-functional initiatives, aligning with strategic goals, and ensuring operational excellence across the Professional Services Global Delivery Center (GDC). If you're a strategic thinker, a data-driven decision maker, and a collaborative leader with a strong foundation in business operations and program management, we want to hear from you. Location: Hyderabad or Bangalore, India Department: Customer Success / Professional Services Key Responsibilities Lead and manage strategic programs across Global Delivery Center (GDC) to support business growth, operational efficiency, and partner enablement Collaborate closely with stakeholders, sponsors, and cross-functional teams to define program scope, timelines, resources, and deliverables Plan and manage partner resource allocation for Cloud Practices, ensuring partner program objectives and KPIs are met Drive data-informed decisions through reporting, analytics, and insight generation to improve GDC performance Develop high-quality executive-level presentations to communicate program status, insights, and strategic direction Identify risks and dependencies early, implement mitigation strategies, and provide regular updates to senior leadership Continuously improve and optimize operational processes, ensuring program scalability and delivery excellence Coordinate with vendors and manage subcontractor-related program initiatives Advocate and support Agile/Scrum-based delivery models for improved cross-functional collaboration and execution Required Qualifications 10+ years of total experience in IT or related fields, with 5+ years in program management and business operations Strong hands-on experience managing business operations programs across multiple geographies or global delivery models Excellent analytical and problem-solving skills, with the ability to turn data into actionable insights Proven track record of successfully managing strategic initiatives with multiple stakeholders and cross-functional teams Advanced knowledge of Microsoft Excel for data analysis, modeling, and visualization Skilled in CRM tools experience with Salesforce CRM, Siebel, Clarify, Vantive, PeopleSoft, or NetSuite is a plus Familiarity with project management tools such as JIRA, MS Project, or similar platforms Strong communication and stakeholder engagement skills, including experience working with executive leadership Experience in driving continuous improvement and process optimization within business operations Preferred Qualifications Understanding of Agile methodologies and Scrum practices; experience as or with a Scrum Master is an advantage Experience managing external vendors or subcontractor programs PMP or Agile certification is a plus At Salesforce, we re on a mission to help businesses transform through innovation, customer success, and operational excellence. As part of our Customer Success organization, you ll be empowered to make a real impact, work with cutting-edge tools, and join a culture of collaboration, purpose, and continuous growth. Enjoy world-class benefits, including: Comprehensive well-being and healthcare coverage Generous parental leave, adoption and fertility support Ongoing enablement via Trailhead and leadership coaching Opportunities to give back through Salesforce s 1:1:1 philanthropy model Be a part of the team driving customer success at scale. Apply now to build a better tomorrow.

IT Support Specialist L2 Location: Hyderabad, India Location Type: Onsite Job ID: 9853 Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services to drive business outcomes such as digital transformation, innovation, and operational agility. For over 25 years, Milestone has supported category-defining enterprise clients, helping them grow ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone focuses on building an employee-first, performance-based culture and continues to revolutionize IT deployment with cutting-edge technology solutions. With over 3,000 employees across the globe, Milestone delivers industry-leading innovation and applies continuous service improvement to provide long-term value to clients. Job Overview As an IT Support Specialist, you will collaborate with employees to quickly resolve any technical issue that disrupts their day-to-day activities. We are looking for someone who is a quick thinker, resourceful, and can quickly locate solutions to problems. You must have experience working at a phone/chat-based technical support desk or at a walk-up support station. Responsibilities: Provide technical support for employees both in-person at the office and online (via email, Slack, and tickets). Image Mac, Windows, and Linux computers and configure them for employees. Collaborate with IT departments and the IT Support team to troubleshoot network connectivity issues, test Audio/Visual (AV) equipment, and manage inventory. Perform small project-based work to enhance IT systems and other related technologies. Train employees on new applications, hardware, and IT systems to improve their technical proficiency. Skills & Qualifications: Education: Bachelor s graduate in any stream. Experience: Minimum of 2+ years of IT industry experience. Technical Skills: VOIP administration experience, experience troubleshooting Chrome OS, command-line Unix experience, understanding of A/V concepts, experience with GSuite tools (GMail, Google Docs, Google Calendar). Communication Skills: Exceptional verbal and written communication skills with an emphasis on clarity, conciseness, and a friendly approach. Knowledge Expansion: A history of expanding knowledge through self-taught technical training or formal certifications. End-User Support: Experience providing support for MacOS, Chrome OS, and Windows operating systems. Problem-Solving: Strong troubleshooting skills with an intuitive approach to solving technical issues. Networking Knowledge: A strong understanding of connecting computers to networks, particularly over Wi-Fi and VPN. Physical Requirements: Ability to lift 50+ lbs of computer equipment and hardware, use ladders, and employ hand tools when necessary. Flexibility: Ability to work on weekends as needed. At Milestone, we believe in fostering a collaborative and inclusive work environment that supports employees in achieving their professional goals. As part of our team, you will have the opportunity to grow and contribute to innovative IT solutions that drive success for our clients worldwide. Qualification : Bachelors graduate in any stream.

Lead Network Administrator Location: Hyderabad, India Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services to drive business outcomes such as digital transformation, innovation, and operational agility. Milestone has a 25-year history of supporting category-defining enterprise clients that lead the market. We specialize in solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. At Milestone, our culture is focused on employee empowerment, fostering collaboration, and supporting our team in achieving their full potential. We deliver both short-term and long-term value to our clients through innovative IT solutions and apply continuous service improvement to drive transformational benefits. With over 3,000 employees and 200+ clients worldwide, Milestone is committed to revolutionizing the way IT is deployed. Job Overview As a Lead Network Administrator, you will be responsible for supporting a customer by managing and administering their network infrastructure. This role involves the installation, management, and troubleshooting of networks and systems in alignment with the company's goals. You will ensure the security of systems, resolve network and system issues, and ensure users have authorized access and proper usage of network services. Responsibilities: Implement, manage, and solve infrastructure issues while providing technical advice to management. Lead, coach, and develop a team of Network Administrators, including hiring, retention, and performance management. Identify bottlenecks in team performance, guide engineers on technical and process improvements. Demonstrate excellent client management skills, handling major incidents, troubleshooting bridges, and meeting demanding SLA requirements. Draft monthly service reports for incident, change, and problem management areas. Create and implement Go-To-Green plans, focusing on actionability and results. Manage customer issues involving technical, process, and people management, ensuring dynamic resolution. What You Will Need to Succeed: 10+ years of related work experience in network administration. Experience managing a team of 3-4 network administrators. Expertise in the administration and maintenance of Cisco Layer 3 Ethernet switches. Extensive experience configuring and managing Cisco and Juniper switches. Expertise in configuring and troubleshooting Palo Alto networks and firewalls. Proficient in VPN and Site-to-Site connections, managing connectivity issues, and handling ISPs. Deep knowledge of LAN and WAN technologies, including TCP/IP, VLAN, VTP, RIP, STP, EIGRP, OSPF, IKE/IPSec VPNs, NAT, PAT, EVPN, and VXLAN. Experience configuring, planning, installing, maintaining, and optimizing network systems and applications. Ability to create network diagrams and "as-built" documents. Experience in using vulnerability assessment tools and remediating detected vulnerabilities. Proficient in network log capturing and analysis using tools such as Wireshark and SolarWinds. Ensure adherence to customer and SLA commitments, monitor ticket response times, and take actions to meet team targets. Collaborate and share knowledge with engineers and analysts. Experience with load balancers is a plus. Experience in infrastructure automation and using next-gen Palo Alto firewalls, IPSEC and SSL VPN technologies, and GlobalProtect is preferred. At Milestone, we offer a collaborative, inclusive environment that supports you in growing your career and achieving professional success. As a member of our team, you will have the opportunity to drive innovation, enhance IT systems, and make a significant impact on the success of our clients globally.

Job Description Responsibilities Identify projects and initiatives to deliver tangible end user operational improvements across the internal and external IT ecosystem. Collaborate with IT teams to ensure seamless integration with existing systems Engineer and optimize systems to operate within defined SLAs and achieve internal KPIs related to IAM efficiency, security, and performance. Feedback from users on IAM processes (i.e. access request/revoke, access lock down, etc.). Number of help desk tickets related to IAM issues (e.g., login problems, access issues). Implement automation and process improvements to streamline IAM workflows (e.g., automated role definitions, workflow optimization), increasing operational efficiency. Tasks Design and engineer IAM solutions to support the full lifecycle of client identities, from onboarding to offboarding, ensuring secure and efficient processes. Manage and execute changes to IAM systems (e.g., SailPoint, Active Directory, Entra ID), driving system improvements while minimizing disruptions and adhering to change management protocols for security and system stability. Conduct periodic reviews of user access rights and support in forensic analysis and compliance reports. Assist in preparing for internal and external IAM audits, ensuring proper documentation and compliance. Support the implementation of Single Sign-On (SSO) systems across enterprise applications. Troubleshoot authentication issues related to login and access. Ordinary and Extraordinary administration and optimization if IAM systems (e.g., SailPoint, Active Directory, Entra ID), focusing on improving system performance, scalability, and security. Collaborate with help desk and support teams to escalate and manage complex cases. Develop, maintain, and update technical documentation related to system configurations, processes, troubleshooting steps, and resolutions, ensuring high-quality knowledge management. Working with Windows NTFS and DFS services Key competencies for position and level In addition to demonstrating our Global Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Be a strong team player. Proactive mindset to always look to make improvements. Confident communication skills with the ability to speak to business stakeholders / application owners technical individuals to elicit requirements. Willing to continually learn new skills and technologies. Work well under pressure. Qualifications Education / professional qualifications Graduate degree, preferably in IT related disciplines Microsoft Certifications would be preferred Background experience Hands-on experience with IAM Active Directory and Entra ID on hybrid environment Strong verbal and written communication skills. Knowledge of configuring, troubleshooting, and maintaining IAM tools and systems. Experience of Active Directory, Windows Servers and NTFS permissions. Knowledge of VMware, Azure hosting and SailPoint platform is nice to have. Company, product, and market knowledge Experience of working in a complex, multi-country professional services, financial services or BPO organisation with complex processing requirements preferred but not essential. Multi-country experience and demonstrates an ability to work in a multi-cultural, talented, and demanding team environment. Excellent communication skills in both written and oral form, with staff members, customers, suppliers, and the management team with the ability to make decisions, act and get results. Passion, dynamism, and drive Personal presence, integrity, and credibility Ability to solve problems either independently or by utilising other members of the team where necessary. Ability to focus on priority, when business impact required. Languages Fully proficient spoken and written English, additional European languages will be an asset Company description IQEQ is a preeminent service provider to the alternative asset industry. IQEQ works with managers in multiple capacities ranging from hedge fund, private equity fund, and mutual fund launches; private equity fund administration; advisory firm set-up, regulatory registration and infrastructure design; ongoing regulatory compliance (SEC, CFTC, and 40 Act); financial controls and operational support services; compliance and operational related projects and reviews; and outsourced CFO/controller and administration services to private equity fund investments portfolio companies, real estate assets and energy assets. Our client base is growing, and our existing clients are engaging the firm across the spectrum of our services offerings. Qualification : Graduate degree, preferably in IT related disciplines Microsoft Certifications would be preferred

Role: Associate Director, S1 Risk & Compliance Grade Level (Internal): 12 Business Division: S&P Global Sustainable1 About the Team: The Sustainable1 Business Risk & Compliance team partners closely with Sustainable1 s global business units and legal teams to identify, monitor, and manage business risks, potential conflicts of interest, and regulatory obligations. The team plays a vital role in ensuring Sustainable1 operates with integrity, complies with relevant policies, and proactively addresses emerging risks. Responsibilities & Impact: As an Associate Director within the Business Risk & Compliance team, you will help shape and enhance Sustainable1 s Compliance program by driving critical initiatives and processes across the business. Your responsibilities will include: Key Responsibilities: Develop and maintain relevant Compliance policies and guidelines to align with regulatory expectations and industry best practices. Oversee and manage day-to-day compliance activities, ensuring adherence to internal policies and preparedness for upcoming regulations. Deliver targeted education and training to Sustainable1 employees on policies, procedures, and regulatory developments. Identify and assess potential risks to Sustainable1 s business and work with stakeholders to determine and implement mitigating actions. Monitor, track, and report on policy violations and provide regular compliance reporting to senior leadership, including the Global Head of Business Risk & Compliance. Lead and participate in compliance investigations, maintaining confidentiality and diligence throughout the process. Support Risk & Compliance Operations tasks and projects as needed. Collaborate with global counterparts to ensure consistency and best practice sharing across Sustainable1 s risk and compliance functions. Partner with Legal, Government Affairs, and Public Policy teams to support regulatory engagements and policy discussions. Continuously evaluate and improve Compliance processes and workflows to enhance efficiency and effectiveness. Additional Responsibilities: Stay up to date on regulatory developments, particularly those related to ESG and sustainability. Actively participate in relevant Risk & Compliance Committees. Collaborate with Divisional and Enterprise Compliance teams to support broader compliance initiatives as required. The Impact: This role plays a pivotal part in embedding a strong compliance culture within Sustainable1, supporting the business in managing risks effectively while meeting its regulatory obligations. Through education, monitoring, and active risk management, you will help strengthen Sustainable1 s governance framework and contribute to the division s long-term success. This position reports directly to the Global Head of Business Risk & Compliance, Sustainable1. What We re Looking For: Experience: Minimum 5+ years of Compliance experience, preferably within financial services, data & analytics, or a sustainability-related business. Education: Bachelor s degree required. ESG/Sustainability domain expertise would be a significant advantage. Key Competencies: Strong understanding of compliance processes, risk management, and regulatory frameworks. High ethical standards and unwavering integrity, with the ability to stand firm on critical compliance matters. Excellent interpersonal and collaboration skills, fostering partnerships across teams and regions. Analytical mindset with problem-solving abilities and a focus on operational efficiency. Clear and concise communication skills, with experience in delivering effective compliance training across organizational levels. Strong organizational skills, with the ability to manage multiple priorities under pressure. Global mindset ability to work effectively with diverse teams across multiple jurisdictions. Technical Skills: Proficiency in Microsoft Excel, Word, PowerPoint. Familiarity with Smartsheet is preferred. About Sustainable1: S&P Global Sustainable1 is S&P Global s centralized source for sustainability intelligence, delivering comprehensive sustainability data, products, and insights across global markets. Sustainable1 helps clients assess risks, uncover opportunities, and shape long-term sustainable growth strategies. With expertise spanning climate risk, energy transition, sustainable finance, and more, we provide the Essential Intelligence that empowers companies, governments, and institutions to act with confidence in a rapidly evolving sustainability landscape. Qualification : Bachelors degree required.

Job Title: Service Associate - Recruitment Introduction At IBM, work is more than a job it s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you ve never thought possible. To lead in this new era of technology and solve some of the world s most challenging problems. Your Role and Responsibilities As a Service Associate - Recruitment, you are responsible for working with partners and providing customer satisfaction with RPO services. You will work closely with the client, IBM s operation management, and staff. You will define, develop, plan, and implement sourcing strategies to provide a qualified talent pool. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there s no limit to what you can accomplish here. Responsibilities: Engage stakeholders to define, build, and document hiring forecasts. Work with hiring managers to set Service Level Agreements (SLA) expectations and requirements. Work within pre-defined recruitment processes while assessing that process to identify, recommend areas for improvement, and build standard methodologies. Provide new methods and approaches for sourcing candidates and generating new leads. Meet weekly, monthly, and quarterly production goals. Collaborate with the business head to establish weekly, quarterly, and yearly Global Delivery Center goals. Review, analyze, mentor, and coach support teams to ensure recruiting goals are being met. Utilize Applicant Tracking System (ATS) to perform candidate screening and other tasks. Ensure detailed screening and selection criteria to identify top talent and assess the strength of the talent pool. Participate in client meetings with the Operations Director and Client Relationship Director to enhance customer satisfaction. Update candidate status regularly on the ATS. Perform other miscellaneous duties as required by management. Required Technical and Professional Expertise Minimum 1 year of experience in recruitment best practices (preferably in ITES / BPO / FA). Experience in building rapport and collaborating with Hiring Managers through the entire recruitment process. Expertise in sourcing through social media channels and other innovative sourcing methods. Demonstrable experience in partner management and the ability to hold difficult conversations with stakeholders. Deep domain knowledge, understanding of business strategy, and ability to drive innovation. Preferred Technical and Professional Expertise Experience in direct sourcing and recruitment in a corporate or consultancy (RPO setup preferred). Equipped with a consultative approach, passionate about recruiting, and able to move beyond transactional processes. Proficiency in Applicant Tracking Systems (ATS) and Human Resources Information Systems (HRIS) is an advantage. Ambitious individual who can work independently towards agreed targets/goals. Proven ability to manage change, adapt to new processes, and meet tight deadlines. Strong interpersonal skills and a team-oriented mindset. Commitment to continuous learning by attending educational workshops and reviewing industry publications. Be part of a global organization that is shaping the future of technology. Enjoy excellent career growth opportunities and professional development. Work in a collaborative and innovative environment. Contribute to solving some of the world s most complex challenges.

Tezo: Digital & AI Solutions Provider Tezo is a next-generation Digital & AI solutions provider with a proven track record of delivering remarkable outcomes for our customers. We create exceptional digital experiences using cutting-edge analytics, data expertise, and technology. Join us to be part of a team that leverages innovation and digital excellence to shape the future. Job Title: Entra Specialist Employment Type: Full-Time Job Summary: We are seeking an Entra Specialist with deep expertise in Microsoft Entra (formerly Azure AD) for Enterprise Applications, Application Registration, API Management, and Application Integration. The ideal candidate will possess a strong understanding of Single Sign-On (SSO), certificates, tokens, and identity management. Experience with Azure API Management, Azure Logic Apps, Webhooks, and automation will be an added advantage. Key Responsibilities Entra Enterprise Applications: Manage and configure enterprise applications within Microsoft Entra. Implement, troubleshoot, and optimize application access policies for secure and efficient operations. Application Registration & Integration: Handle Entra Application Registration and management across various workloads. Configure and manage OAuth 2.0, OpenID Connect, and SAML for application authentication. Set up and manage API permissions, app roles, and consent frameworks. Ensure seamless integration of applications with Microsoft Entra ID and third-party services. API Management & Security: Manage application API permissions, authentication, and authorization. Implement secure access mechanisms using tokens, certificates, and federated authentication. Collaborate with development teams to ensure secure API communication between applications. SSO, Certificates, & Tokens: Configure and manage Single Sign-On (SSO) across multiple applications. Implement and maintain certificate-based authentication for secure communication. Manage token lifecycles, refresh mechanisms, and security policies for application authentication. Identity & Access Management (IAM): Assist in managing Entra identities, groups, and role-based access control (RBAC). Ensure compliance with security best practices for identity and access management (IAM). Nice to Have: Experience with Azure API Management for centralized control and security of APIs. Working knowledge of Azure Logic Apps, Webhooks, and automation for workflow and process automation.

The Opportunity We're seeking an experienced Director or Senior Product Marketing Manager (depending on experience) to drive our product marketing initiatives for Adaptive MDR. This role offers a unique opportunity to make a significant impact in the cybersecurity landscape, with the potential for leadership growth. Your Impact As a key player in our marketing team, you'll shape our product marketing direction, create compelling content, and drive our products' success in the competitive cybersecurity market. Key Responsibilities Strategic Leadership & Messaging Develop and execute comprehensive product marketing strategies for our Adaptive MDR solution. Craft compelling product positioning, messaging, and narratives that resonate with our US target audience and illustrate our unique value proposition. Lead go-to-market strategies for new product launches, ensuring successful adoption and market penetration. Collaborate with cross-functional teams to align marketing efforts with business objectives. Content Creation & Campaign Management Create engaging content across various formats, including thought leadership assets, landing pages, solution decks, reports, blogs, and demos. Design and execute strategic marketing campaigns with clear goals, targeted messaging, and precise segmentation strategies. Ensure all content and campaigns align with our brand voice and communicate our product benefits effectively Industry Presence and Thought Leadership Lead Netenrich's presence at key industry events and deliver compelling presentations to customers, influencers, and conference audiences. Build and maintain relationships with industry analysts and influencers to enhance our market position. Market Intelligence and Analysis - Conduct thorough market research to gain insights into customer needs, market trends, and competitive landscape. Analyze campaign effectiveness and provide data-driven recommendations to improve marketing performance and product positioning. Your Qualifications 10+ years of product marketing experience, with at least three years in a leadership role in the cybersecurity industry. Deep understanding of MDR solutions and related technologies (SIEM, SOAR, security operations). Proven track record in developing and executing successful marketing strategies for complex technical solutions, preferably involving advanced technologies (Data Lake, AI/ML, Big Data, SaaS, and Cloud). Exceptional storytelling abilities and strong public speaking skills, with experience presenting to diverse audiences. Demonstrated ability to work effectively with cross-functional teams, including product management, sales, and technical teams, and drive data-driven decisionmaking. Experience in competitive analysis, market positioning, and using marketing analytics tools. Experience working in a global company with distributed teams is a plus. Ability to adapt quickly in a fast-paced, evolving industry. Future Growth Opportunity While initially an individual contributor role, this position has strong potential to evolve into a key leadership role as our team expands. The ideal candidate will demonstrate the ability to mentor and guide team members, shaping our product marketing organization. Competitive salary and comprehensive benefits package. Opportunity to work with innovative technologies in a rapidly growing industry. A collaborative and inclusive work environment that values diversity of thought. Significant professional development and career growth opportunities. Chance to make a real impact in the cybersecurity space. At Netenrich, you'll shape the future of cybersecurity marketing and grow into a leadership role. If you're a strategic thinker with a passion for technology, a track record of marketing success, and the ambition to lead and innovate in cybersecurity, we want to hear from you! Qualification : 10+ years of product marketing experience, with at least three years in a leadership role in the cybersecurity industry.

Responsibilities Develop and maintain the platform infrastructure - provide capacity and ensure availability - on premise and cloud Support our commitment to continuous integration, unit tests, and functional automation Provide attention to detail and a dedication to delivery of high-quality, stable deliverables Work seamlessly as part of a multi-site, multi-cultural, development and testing team Be self-motivated; driven to achieve and exceed committed milestones Display strong collaboration skills, including the ability to mentor and be mentored Desire to work in a growing, fast-paced environment of innovation Participate in the team s on-call rotation to address complex problems in real-time and keep services operational and highly available Required Skills Experience deploying production code Experience with IaaC, Ansible Experience with CI/CD (Jenkins experience a plus) Ability to share and collaborate with peers via presentations and written technical documentation Experience developing or operating in SaaS applications 2-5 years of System Engineering experience working with large scale deployments System administration in a production environment Excellent technical and people skills are an absolute necessity Proficiency in scripting with languages such as Bash, Perl and Python Strong Linux experience, especially CentOS/RHEL/OL Desirable Good knowledge of OOP, APIs and REST services Core database (SQL) skills including ability to execute and debug complex queries Experience with Scrum in an Agile Development environment BS or MS degree in Computer science or equivalent Experience with configuration management systems (ex. Chef, Puppet, CFengine, etc.) Qualification : BS or MS degree in Computer science or equivalent

Summary Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. As a Windows Client Engineer, you will be responsible for ensuring the smooth operation, security, and performance optimization of our Windows client infrastructure. The ideal candidate will have a deep understanding of Windows operating systems and extensive experience in managing and troubleshooting Windows client systems in a corporate environment. About the Role Responsibilities for this role include, but are not limited to: • Install, configure, and maintain Windows operating systems (Windows 10, Windows 11) across the organization's client devices. • Monitor and manage client systems using centralized management tools such as Tachyon, Intune. • Identify and troubleshoot hardware and software issues, working closely with users to resolve technical problems. • Implement and maintain security measures, including antivirus, firewall, and encryption protocols. • Collaborate with cross-functional teams to implement new software or hardware solutions, ensuring compatibility with Windows client systems. • Create and maintain technical documentation, including system configurations, procedures, and troubleshooting guides. • Assist in evaluating new technologies and make recommendations for system improvements. • Provide end-user training and support to ensure understanding and effective usage of Windows client systems. Commitment to Diversity & Inclusion: : We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. What you’ll bring to the role: • Bachelor's degree in computer science, engineering, or a related field (or equivalent experience). Excellent problem-solving and communication skills. • Proven work experience as a Windows Client Engineer or in a similar role. In-depth knowledge of Windows operating systems & Modern provisioning (Autopilot) • Strong understanding of Active Directory, Group Policy, and system security principles. Experience with centralized management tools such as Microsoft Intune and SCCM. • Proficiency in scripting languages (PowerShell or similar) for automation purposes. Knowledge of network protocols, TCP/IP, DNS, and DHCP. • Ability to work independently and collaboratively in a team environment Industry certifications, such as Microsoft Certifications (MCSA, MCSE), are a plus. Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture You’ll receive: Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary; Risk Life Insurance (full cost covered by Novartis); 5-week holiday per year; (1 week above the Labour Law requirement) ; 4 paid sick days within one calendar year in case of absence due to sickness without a medical sickness report; Cafeteria employee benefit program – choice of benefits from Benefit Plus Cafeteria in the amount of 12,500 CZK per year; Meal vouchers in amount of 105 CZK for each working day (full tax covered by company); Public Transportation allowance; MultiSport Card. Find out more about Novartis Business Services: Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: Accessibility and accommodation: Novartis is committed to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to receive more detailed information about the essential functions of a position, please send an e-mail to and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Qualification : Bachelor's degree in computer science, engineering, or a related field (or equivalent experience). Excellent problem-solving and communication skills.

Summary-Focused management of security operations and or technology governance and external / internal interfaces in accordance with service operations and management processesAbout the RoleMajor accountabilities: • Experience in SOX compliance guidelines and interpretations and fully familiar with PCAOB requirements for IAM team. Identify key controls and develop work programs for testing of these key controls. • Perform and documents SOX walkthroughs and testing in accordance with the Company’s frameworks • Assist with the maintenance of consistency and quality in SOX compliance work across the IAM. • Oversees identity governance and access services offered to customers inside and outside of Novartis global IT Infrastructure.• Oversees processes and resources delivering identity governance and access services, ensuring the coordination of these teams in overall planning activities, service delivery, and issue resolution.• Knowledge of prior experience working with or within the business on risk/controls, audit/compliance or business/product teams • Manage and run effective governance forums including the IAM control forum in line with IAM and CSO governance framework ensuring effective oversight of the embedment of standard and oversight of the control environment. • Monitoring of the control health via Key Risk and Control indicators • Experience with regulatory frameworks, such as SOX, GxP, or similar.• Performs service reviews, qualifications and self assessments to e.g. ensure conformance with service-, quality-, audit, compliance, security and SOX requirements and industry best practices (Inhouse Operations, Third Party Suppliers and external Service Providers).• Assists with the planning, (with Architecture, and Governance) to establish the overall IAM controls and inline the services delivery roadmaps.• Ability to get involved with engineering and/or development activities to ensure it is within the IAM Standards and framework, if not then gap analysis on the right fitment of the products. Work Experience: • University working and thinking level, degree in computer science or comparable education / experience with10 (or more) years of IT experience • Solid understanding of Identity and Access Management concepts. • Minimum 10 years of relevant IAM Security governance experience • Good understanding of IAM (SSO, IGA , PKI ) domains. • Currently working on the IAM Governance or audits of the IAM internal and external audit experience • Expertise in User Lifecycle Management, Access Certifications, Access Request, Workflow, and Delegated Administration. • 5+ years experience with SOX controls and enterprise governance, enterprise compliance, SSO authentication and authorization with Microsoft Azure, Cyberark • Basic/Overview Operations experience with Oracle Access Manager (OAM), Oracle Unified Directory (OUD) and Oracle Identity Manager (OIM). Developer/coding experience in Oracle Identity manager will be preferred. Onboarding of applications on OAM, OUD and OIM IAM tools. • Other knowledge like Active Directory, Azure MFA or Cyberark is added advantage.Why Novartis? Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-cultureYou’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewardsCommitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network Qualification : University working and thinking level, degree in computer science or comparable education / experience with10 (or more) years of IT experience

Job Description: The primary responsibilities would to identify, negotiate and manage key alliances thus achieving network expansion targets. Roles & Responsibilities: Spearheading high power network growth in the region. Handle team of Area Managers Developing and understanding of the company s offerings, the competitors and clients to enable maximized sales and revenue generation. Research prospective accounts in targeted markets, pursue leads and follow through to a successful agreement Understand the target markets, including industry, company, project, company contacts and which market strategies can be used to attract clients. Develops and implements strategies for achieving individual sales goals. Prepare proposals and contracts that are geared to maximize profit while satisfying client needs. Scan, identify, introduce, negotiate & close agreements for Dialysis centres in Class A & B Hospitals. Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Identify, excite and onboard Nephrologists to partner. Conduct negotiations. Coordinate with regional marketing resources for scheduled activities & participate in conferences. Work with various governments on creating & executing projects. Build long-term relationships with new and existing customers. Create a culture of competitive intelligence gathering. Highly developed business acumen and the ability to understand the wider issues of the industry. Promoting PD (peritoneal dialysis) and HHD (Home Hemodialysis). Responsible for generation of leads for CAPD & HHD by exploring possible contacts in the Nephrology ecosystem, and also within our existing guest-base in association with operations team Lead generations will include both adding new guests and those of converting guests from existing other CAPD networks Mature lead(s) for CAPD & HHD and subsequent hand-over. Coordinate and organize events to promote events for CAPD & HHD. Job Specification: Graduate/ PG with experience in Healthcare/ Pharma/ Consulting or other relevant industry. Experience required: 7 to 10 years Excellent communication negotiations and presentation skills Strong market knowledge and P&L understanding Ability to connect, network, influence key customers/ stakeholders Sound understanding of legal drafting (prepare & sign contracts) Capability to serve primary liaison with partners Analytical and Self driven Travel 70% Advanced knowledge of MS office applications Behavioural Competencies: Negotiation and Persuasion skills Interpersonal skills Ethical in thought and action Confidence and Self-motivated to excel Leadership skills Decision-making Qualification : Graduate/ PG with experience in Healthcare/ Pharma/ Consulting or other relevant industry.

The Opportunity: We are re-imagining agricultural insurance with the power of Public Cloud, GIS, Remote-sensing and cutting-edge AI-based algorithms to assess, model and price insurance risks for farmers adequately. We are taking the latest advances in Mobile, Geospatial technologies and the web to empower the next generation of agricultural insurance. One of our eminent clients is looking for a Senior Program Manager specializing in strategic delivery. You will work on highly complex, cross-team, multi-year product delivery and help to ensure teams are delivering high quality products and services while being responsible for the over-arching roadmap. You will help teams work on predictability and quality while supporting engineering and operational excellence. You will define roadmap deliverables, develop program execution plans, track progress, anticipate risks, provide escalation management, make sound trade off decisions, and balance business needs versus technical constraints. The candidate will make an impact by aligning business and global technology goals while managing relationships across cross-functional teams and influencing decisions across multiple work streams and executive leadership. The primary customers for the role are engineering leaders, product managers, developers, and analytics teams of the client. The candidate will have a deep understanding of Lean-Agile program management practices (including SAFe), DevOps, and SRE principles and practices. The candidate s technical depth should include understanding the principles behind why engineering teams make architectural decisions, including cloud native platforms, streaming data platforms, and the challenges faced when providing secure solutions in regulatory spaces as well as ensuring the privacy of our customers. Roles and Responsibilities: Partner with Engineering, Product Management, and User Experience teams to define, prioritize, and implement features, infrastructure, processes, and workflow, and oversee the framework that drives product backlog management and product/feature releases Manage scope and change management practices and drive governance to ensure strong scope change control Drive and oversee coordination of cross-functional teams involved in the product development to support all aspects of the program management Manage the weekly forums of health measurement, dashboard generation, status reporting, risk monitoring, issue escalations, process audit & reporting Establish quality standards to be followed across the teams. Monitor process adherence & activate remediation protocols where needed Provide on-going visibility to all stakeholders on program status including key decisions, dependencies, risks, issues, metrics, etc. Uncover, anticipate, raise, and aggressively remove obstacles which prevent teams from delivering against expected program outcomes. Support the teams to collaboratively drive continuous improvement and create a learning organization to enable speed to market and foster innovation. Actively seek to improve the engineering delivery pipeline reducing cycle time and increasing quality and security posture. Create order out of chaos as needed, and masterfully navigate ambiguities to create direction and strategy through discovery and a product mindset. Provide thought leadership and perspective across multiple organizations to eliminate knowledge silos. Be responsible for tool assessment and recommendation in alignment with program management best practices Desired Skills and Experience: Bachelor s degree in computer science, Engineering, Information Technology, or relevant area of study, or equivalent work experience 20+ years experience in engineering, engineering program management, technical program management, product management, or related area Extensive experience using, managing, and supporting teams with Agile program management tools, such as Jira, Rally, Confluence, etc. Experience managing programs across cross functional teams, building sustainable processes and coordinating release schedules Solid experience in driving process improvements and implementation of various tools related standard processes Certification in Lean-Agile practices, such as Certified Scrum Master or SAFe. Experience managing complex programs with solutions relying on cloud-native technologies. Extensive experience managing programs supporting Platform service-oriented or SaaS based solutions. Strong verbal and written communications skills with the ability to influence the enterprise. Qualification : Bachelors degree in computer science, Engineering, Information Technology, or relevant area of study, or equivalent work experience

About the Role: The Associate Director will play a pivotal role in driving operational efficiency and enhancing service delivery across key verticals within the Production function. This position requires a combination of strategic foresight, strong leadership, and operational expertise to ensure exceptional client satisfaction while optimizing processes. Success in this role involves managing and mentoring teams, driving continuous improvement, and aligning operations with broader client and business objectives. What You Stand to Gain: Strategic Influence: Play an essential part in shaping the operational landscape, influencing key decisions and driving the success of the organization. Leadership Development: Opportunity to lead a high-performing team, fostering a collaborative and innovative environment. Continuous Growth: Exposure to operational strategies in a complex, dynamic industry, with potential for personal and professional development. Key Responsibilities: Team Leadership: Lead and inspire a high-performing team, fostering a culture of collaboration, innovation, and continuous improvement. Strategic Planning: Develop and implement operational strategies that align with client and business goals to drive success. Process Optimization: Collaborate with key stakeholders to streamline operational processes, enhancing efficiency, productivity, and service delivery quality. Resource Management: Ensure effective resource allocation to meet KPIs and deliverables, ensuring the resolution of chargebacks and meeting client expectations. Cross-Functional Collaboration: Work closely with technology, finance, service delivery managers, and support teams to facilitate seamless service delivery and operational success. Risk Management: Identify operational risks and implement risk management practices, developing contingency plans to mitigate risks effectively. Performance Monitoring: Establish metrics, dashboards, and reports to monitor and improve operational performance, driving continuous enhancements. Continuous Improvement: Foster a culture of innovation and continuous improvement, encouraging the team to find creative solutions to operational challenges. Quality Assurance: Enforce best practices in quality assurance to ensure the team s outputs meet high standards. Technical Expertise: Utilize tools such as SQL and data analysis techniques to plan and manage the operations efficiently. Reporting & Accountability: Conduct regular progress reviews, providing data-driven insights for gap analysis in projects and overall delivery. Client SLA Management: Develop and manage SLA reports to measure progress and ensure performance metrics are met. SOP & SOW Maintenance: Maintain and update Standard Operating Procedures (SOPs) and Statements of Work (SOWs), ensuring alignment with operational goals and objectives. What We re Looking For: Experience: 12+ years of experience in senior operational management roles, with a preference for experience within the private equity or data industries. Education: Master s degree in Finance, Business Management, or a related field. Track Record: Proven success in optimizing operational functions to meet business objectives, with experience in leadership and resource optimization. Leadership & People Management: Strong leadership skills with the ability to motivate teams and deliver operational excellence. Strategic Planning & Problem Solving: Ability to craft effective operational strategies and solve complex problems with innovative solutions. Client Relationship Management: Experience in managing client SLAs and aligning operations with client expectations. Industry Knowledge: In-depth understanding of private equity, workflows for limited partners and general partners, and industry trends. Flexibility: Ability to adapt to a multi-shift operation with work schedule flexibility based on business needs. Technical Skills: Strong quantitative and analytical experience with proficiency in SQL and data analysis tools. About S&P Global Market Intelligence: At S&P Global Market Intelligence, we provide unparalleled insights and data solutions that empower customers to make informed decisions with confidence. As a division of S&P Global, we lead the way in delivering cutting-edge data and technology solutions, helping businesses navigate the complexities of the global markets. Our experts are dedicated to delivering accurate, deep insights that drive business success and foster growth. Qualification : Masters degree in Finance, Business Management, or a related field.

About the Role: Associate Director, Workflow Digitization S&P Global is looking for an experienced Product Manager to serve as a key tactical interface between core business and technology teams. Working with Product Owners and mature scrum teams, this role enables Commodity Insights researchers, analysts, market reporters and news to digitize and improve business processes, using next-gen technologies in a seamless, productive way. This hands-on role involves creating solutions, optimizing processes & leading initiatives to solve business problems while striving for high adoption of solutions through effective change management & communications. The Team: The Product Management team is a highly motivated team scaling innovation and building platforms for our Commodity Insight business lines including news, pricing, research and analytics. We use Agile methodologies to drive ongoing delivery work closely with business and technology partners to share knowledge, embrace change and implement best-of-breed technology. Responsibilities and Impact: This role is a key partner in supporting the Commodity Insights strategy by designing and implementing service-oriented solutions within our digital workflow platforms. You will be the Product Manager for the services that solve diverse business problems by developing our next generation of workflow systems to leverage latest automation, GenAI and cloud technologies by working closely with stakeholders in an end-to-end implementation of the solution: inception, prototyping, development, and productionizing. You will be able to demonstrate the ability to translate complex business processes to technical solutions. Define product vision, strategy, and roadmap based on external product management feedback, business requirements and internal goals. Collaborate with internal teams, SMEs and stakeholders to identify product requirements and prioritize feature development. Identify and drive opportunities for incorporating new technologies into existing workflows to optimize current operations. Work closely with the product owners and software development team to ensure that products are developed on time, within budget, and meet quality standards. Monitor and analyze application performance and use data-driven insights to make informed product decisions. Develop and manage a high performing teams, creating an environment to enable them to excel, leading by example and providing regular coaching for their continued development. What We re Looking For: A highly motivated and disciplined team player with7-10 years of product management experience, particularly in application or platform delivery using Agile methodology Strong problem-solving and analytical skills Excellent written and verbal communication in English. Outstanding interpersonal skills, the ability to adapt communication styles, and a willingness to listen and learn Experience with LEAN management and language is a plus. Experience with workflow platforms and automation systems is a plus About S&P Global Commodity Insights At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. We re a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world s leading organizations navigate the economic landscape so they can plan for tomorrow, today.

Overview S&P Global Commodity Insights is seeking a highly skilled Product Manager to serve as a critical interface between business and technology teams. The role involves digitizing and optimizing business processes for Commodity Insights researchers, analysts, market reporters, and news teams by leveraging next-generation technologies. As a hands-on leader, you will work with Product Owners and Agile teams to create impactful solutions, streamline workflows, and lead initiatives. Success will require a combination of strategic vision, technical acumen, and change management skills to drive adoption and ensure solutions deliver maximum value. The Team The Product Management team drives innovation and develops platforms for Commodity Insights key business lines, including news, pricing, research, and analytics. Agile methodologies underpin their work, with close collaboration across business and technology partners to deliver best-in-class solutions. Key Responsibilities Act as Product Manager for digital workflow services, driving innovation and solving diverse business challenges. Define the product vision, strategy, and roadmap based on stakeholder feedback and business needs. Collaborate with stakeholders, subject matter experts (SMEs), and internal teams to define product requirements and prioritize features. Optimize workflows by integrating automation, GenAI, and cloud technologies into business operations. Partner with Product Owners and development teams to ensure products are delivered on time, within budget, and meet quality standards. Use data-driven insights to monitor application performance and inform product decisions. Lead a high-performing team, fostering a culture of excellence and providing mentorship to support ongoing development. Implement effective change management and communication strategies to drive high adoption rates. Qualifications Must-Have Skills: 7 10 years of product management experience, especially in platform or application delivery using Agile methodologies. Strong problem-solving and analytical skills with a proven ability to translate complex business processes into technical solutions. Exceptional written and verbal communication skills in English. Excellent interpersonal skills with the ability to adapt communication styles and build strong relationships. Nice-to-Have Skills: Experience with LEAN management methodologies and principles. Familiarity with workflow platforms and automation systems. Qualification : A highly motivated and disciplined team player with7-10 years of product management experience, particularly in application or platform delivery using Agile methodology

Position: Store Manager Location: Hyderabad, India Job Overview: We are looking for an experienced and results-driven Store Manager to oversee the daily operations of our retail store in Hyderabad. The ideal candidate will have a proven track record in retail management, strong leadership capabilities, and a passion for delivering exceptional customer experiences while driving store performance and profitability. Key Responsibilities: Deliver outstanding customer service to ensure high levels of satisfaction and loyalty Lead, train, and motivate the sales team to consistently achieve and exceed sales targets Develop and implement effective business strategies to increase store footfall and profitability Recruit, onboard, and manage store staff while fostering a performance-driven culture Handle customer complaints and concerns with professionalism and resolve issues promptly Ensure full compliance with all health, safety, and operational regulations Plan and manage promotional activities, in-store displays, and visual merchandising Monitor buying trends, analyze customer preferences, and prepare detailed sales and performance reports Oversee store administration tasks, including budget management and financial reporting Maintain optimal inventory levels, manage stock replenishment, and coordinate with suppliers Qualifications & Requirements: Minimum 8 years of experience in retail, with at least 3 5 years in a Store Manager or similar leadership role Proven success in achieving sales goals and managing high-performing teams Strong business acumen and a customer-centric approach Excellent leadership, communication, and interpersonal skills In-depth knowledge of retail operations and best practices Ability to multitask and thrive in a fast-paced retail environment