DNS Routing Jobs in Gurgaon
10 Jobs Found
Dns Specialist
S&p Global
The Role: DNS Specialist The Team: The OSTTRA Technology team is composed of Capital Markets Technology professionals, who build, support and protect the applications that operate our network. The technology landscape includes high-performance, high-volume applications as well as compute intensive applications, leveraging contemporary microservices, cloud-based architectures The Impact: Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets What s in it for you: We are seeking a technically excellent, Cloud Network Engineer to join the India team. You will be an organized, hardworking, friendly, and confident individual, with excellent communication and interpersonal skills to fit into the company culture. This is an excellent opportunity to work as a key member of this highly visible global finance team, in a growing business. Responsibilities: We are seeking a DNS Specialist who will be a member of OSTTRAs global network infrastructure team that is responsible for our office, data centre and cloud network infrastructure. As a DNS Specialist, you will play a crucial role in architecting and optimising our DNS infrastructure for global scale. The successful candidate will possess a deep understanding of networking principles, exhibit proficiency in Linux operating systems, and demonstrate expertise across a diverse range of DNS technologies, including but not limited to BIND, Route53, and Google Cloud DNS. What We re Looking For: A degree in Computer Science or a related subject or the equivalent in knowledge and work experience A minimum of 5 years of experience with networks operations and architecture Proficiency in DNS protocols, standards, and best practices Knowledge of DNS-related technologies such as DNSSEC, DANE, and Anycast Hands-on experience in several of the following: BIND, Route53, Google Cloud DNS, Infoblox, and Unbound. Solid understanding of networking network protocols including TCP/IP, DNS, DHCP, HTTP, and HTTPS. Self-motivated and great under pressure. Big-picture understanding of the networking concepts behind virtual environments and various hybrid cloud initiatives Excellent verbal and written communication skills Experience from configuration management and change management Hands-on experience of Linux operating systems Experience using Infrastructure as Code and network automation tools such as Terraform, Ansible, Git and Python The Location: Gurgaon, India About Company Statement: OSTTRA is a market leader in derivatives post-trade processing, bringing innovation, expertise, processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networks, providing a proven suite of Credit Risk, Trade Workflow and Optimization services. Together these solutions streamline post-trade workflows, enabling firms to connect to counterparties and utilities, manage credit risk, reduce operational risk and optimize processing to drive post-trade efficiencies. Qualification : A degree in Computer Science or a related subject or the equivalent in knowledge and work experience
It Operations Manager
Arcesium
IT Operations Manager Company Overview Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world s most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes. Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development. What you ll do: We are looking for an IT Operations Manager to join our Corporate Technology team in Gurugram. The role involves working closely with other Specialists to direct and manage all operational activities related to IT Operations spanning across multiple office spaces and collaborate with key stakeholders across geographies to play an active role in monitoring and supervising the operations, ensuring the team members address the requests within the agreed Service level agreements by adhering to the defined processes. You ll play a pivotal role in supervising and managing a team of Specialists and oversee day-to-day operations to meet Service Level Agreements through optimum quality and service. Additionally, you ll need to demonstrate high proficiency in operations procedures, be proactive in communication, and define performance metrics for processes and individuals. You ll ensure effective and efficient working relationships between the team members, maintain a high level of morale and productivity and provide direction to the members on Operations. As an IT Operations Manager, you ll be responsible for monitoring end-user compute infrastructure and resolving system issues, manage installations, upgrades and configurations of both hardware and software, assess system performance, and recommend improvements, resolve or assist with issues escalated by Specialist, provide support and guidance to stakeholders, collaborate with other departments within the organization to resolve issues. You ll also need to lead and manage projects by setting timelines, defining deliverables, and ensuring alignment with business objectives. This includes analyzing reports and statistical data to assess productivity levels and identify root causes for underperformance, developing customized reporting to measure and track operational metrics, and overseeing key weekend initiatives such as user migrations to newer platforms, software and hardware upgrades, and audits. Additionally, you ll coordinate cross-functional teams, monitor progress, address risks and obstacles, and ensure successful project completion within scope, budget, and deadlines. What you ll need: The ideal candidate should have more than five years of experience preferably at a technology or financial firm. The candidate should have excellent computer skills including organizational and time-management skills and proven experience as IT Operations Manager. Experience in Project management for enterprise product implementation. Candidate should have experience with system & application installations, configuration and analysis and good understanding of policy, planning, and strategy. Candidate should have fair understanding of Windows platform and Cloud platforms like Azure. The following areas are preferred: Strong knowledge of designing and implementing office technical infrastructure. Proficiency in OS management and network administration, including TCP/IP, DNS, DHCP, VLANs, routing, and switching. Experience with Azure infrastructure, including Azure Virtual Machines, Azure Active Directory, Azure Networking, and Azure Security. Excellent leadership and team management skills, with the ability to motivate and develop a high-performing team. Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, Cisco Certified Network Associate) are a plus. The ideal candidate should have the ability to oversee inventory requirements and forecast hardware purchases at regular intervals. Candidate should also have outstanding communication skills, leadership and organizational skills and ability to manage multiple projects and tasks at hand, problem-solving aptitude and assist with important strategy decisions w.r.t project planning and implementation. The candidate should be a self-starter who is structured, action-oriented, and has a sense of urgency, as well as being deadline-oriented and should have the ability to lead a team. Arcesium and its affiliates do not discriminate in employment matters on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. Note that for us, this is more than just a legal boilerplate. We are genuinely committed to these principles, which form an important part of our corporate culture, and are eager to hear from extraordinarily well qualified individuals having a wide range of backgrounds and personal characteristics.
Lead Devops Engineer
Investwell
Lead DevOps Engineer Location: Gurugram, India Type: Full-Time Experience: 2+ Years Category: Technology About Investwell Investwell (Excel Net Solutions Pvt. Ltd.) is India s leading enterprise software platform for financial advisors. We help top financial advisors manage and grow their clients investments through powerful digital solutions that process lakhs of transactions daily. If you want to be part of a team transforming how millions of Indians invest, this is your opportunity. Role Overview We are looking for a proactive and skilled Lead DevOps Engineer to own and improve our cloud infrastructure, CI/CD pipelines, monitoring systems, and overall deployment processes. You ll be a key player in automating workflows, ensuring production stability, and enabling our engineering team to deliver faster and more reliably. Key Responsibilities CI/CD Ownership: Manage and optimize CI tools (e.g., GitLab) and CD pipelines using Jenkins. Monitoring & Observability: Set up and maintain monitoring tools (e.g., Prometheus, Grafana, Datadog, Sentry, Elasticsearch) for logs, metrics, and traces. Automation: Write Bash/Shell scripts for deployment automation, analytics tasks, and alerting systems. System & Security: Secure environments with firewalls, VPNs, and tools like Cloudflare. Monitor system performance and address bottlenecks. Cloud & Infrastructure: Manage on-premise and cloud environments (AWS, Azure). Spin up and scale infrastructure using ELB and autoscaling. Incident Management: Conduct root cause analysis for system outages or performance issues. Database Operations: Manage permissions, performance, backups, and patching across MySQL, MSSQL, PostgreSQL, etc. Release Coordination: Work closely with developers and QA to ensure secure, smooth, and error-free deployments. Process Optimization: Define and implement efficient development, testing, release, and support workflows across environments. Required Skills & Experience 2+ years of hands-on experience in a DevOps or Systems Engineering role. Proficiency with AWS and Azure, including EC2, Load Balancers, and server orchestration. Experience with GitLab, Jenkins, and CI/CD pipeline creation. Strong knowledge of Bash scripting and automation. Experience with server migration (on-premise to cloud preferred). Proficient in configuring observability tools like Prometheus, Grafana, Datadog, Sentry, Elasticsearch. Understanding of security best practices and tools like Cloudflare. Solid database administration skills (MySQL, PostgreSQL, MSSQL). Proven track record of diagnosing and resolving production issues effectively. Nice to Have Exposure to containerization (e.g., Docker, Kubernetes). Familiarity with Infrastructure-as-Code (Terraform, Ansible). Experience working in Fintech or regulated environments. Perks & Benefits 5-day work week with flexible hours. Group medical insurance coverage up to 3 Lakhs. Free consultations with certified financial planners for your personal financial goals. Guidance and tools to help you begin your investment journey. Fun, collaborative culture with regular office activities. At Investwell, you ll be a part of the infrastructure backbone that empowers India s leading financial advisors. You'll work on real-time systems, drive mission-critical automation, and be empowered to make meaningful decisions every day. Join us to shape the future of fintech infrastructure in India.
Account Solutions Engineer
Cisco Technology Inc
Job Title: Account Solutions Engineer Meet the Team Cisco s Global Service Provider (GSP) organization integrates Solution Sales, Services Sales, Service Delivery, and SP Engineering to support over 90 leading service providers worldwide. Our team is at the forefront of emerging technologies such as Software-Defined Networking (SDN), Cloud, and the Internet of Things (IoT). As an Account Solutions Engineer, you will play a critical role in pre-sales technical engagement, combining deep technical expertise with strategic sales to help major service providers leverage Cisco s cutting-edge networking solutions. Your Impact In this role, you will be responsible for designing and delivering tailored network solutions for Service Provider Accounts using Cisco s advanced technologies, including: MPLS, Segment Routing, Broadband Network Gateway (BNG), Routing & Switching, and Optical Networking. Key Responsibilities: Developing customized network solutions to address specific client challenges using Cisco technologies. Collaborating with sales teams to create compelling proposals that effectively communicate the value of Cisco s offerings. Engaging directly with clients, understanding their business needs, and aligning solutions to help achieve their strategic goals. Providing expert technical guidance in MPLS, Segment Routing, BNG, and Routing & Switching to drive solution design and implementation. Staying ahead of industry trends and Cisco product advancements to continuously enhance customer networks and drive innovation. Minimum Qualifications The ideal candidate will have 15+ years of experience in the telecommunications industry, with a strong background in designing and implementing network solutions for service providers leveraging Cisco technologies. Bachelor s degree in Engineering (BE) or a related field. Cisco Certified Network Associate (CCNA) certification. Cisco Certified Internetwork Expert (CCIE) certification. Proven expertise in Cisco networking technologies with experience in complex solution design and implementation. Preferred Qualifications Strong communication skills, with the ability to explain complex technical concepts to diverse audiences, including clients and internal teams. Strategic problem-solving abilities, identifying challenges and developing innovative solutions aligned with client objectives. Ability to work effectively across cross-functional teams, fostering collaboration across different business units. Client relationship management experience, with a focus on understanding customer needs and delivering exceptional service. Adaptability in fast-paced environments, quickly learning and applying emerging technologies to meet evolving client requirements. At #WeAreCisco, we celebrate diversity, foster inclusion, and empower individuals to unlock their full potential. Our commitment to hybrid work, learning opportunities, and a culture of innovation ensures that every employee thrives both personally and professionally. One company, many careers: We support continuous learning and career growth at every stage. A culture of giving back: Employees receive 80 hours of paid volunteer time per year, with 86% actively contributing to social causes. Inclusive Communities: One-third of our workforce participates in 30+ Employee Resource Organizations, fostering belonging and allyship. At Cisco, we power the internet, helping customers reimagine applications, secure enterprises, transform infrastructures, and achieve sustainability goals. Join us in shaping the future take the next step in your career with us! Qualification : Bachelors degree in Engineering (BE) or a related field.
Sales Account Manager
Cisco Technology Inc
Who You Are You have successfully worked with large Service Providers, guiding them through their digital transformation journey by establishing strategic engagements and executive-level relationships. With a strong ability to collaborate across extended teams, you drive large, complex deals while effectively communicating the business value of Cisco solutions. You are skilled at working with customers across multiple levels from technical decision-makers to business leaders and have the gravitas to engage C-suite executives (CxOs), leading meaningful discussions that drive impact. Additionally, you excel in partner management, ensuring both Cisco s success and the success of our partners and customers. Your Impact As an Account Solutions Engineer, you will: Develop and propose tailored network solutions for Service Provider Accounts using Cisco s advanced networking technologies, including MPLS, Segment Routing, Broadband Network Gateway (BNG), Routing & Switching, and Optical Networking. Engage with customers to understand their business needs and align solutions to drive their strategic objectives. Collaborate with cross-functional sales teams to create compelling proposals and articulate the business value of Cisco s offerings. Provide technical expertise and consulting in areas such as MPLS, BNG, SDN, Cloud, and next-generation mobile networks (4G/5G). Stay ahead of industry trends and emerging technologies to proactively offer innovative solutions that enhance client networks. Manage long sales cycles, complex negotiations, and multi-stage deployment projects, ensuring seamless solution implementation. Minimum Qualifications 12+ years of sales experience in the Service Provider industry with deep domain knowledge of telecommunications networks and Cisco solutions. MBA from a top business school or equivalent experience. Strong technical expertise in Service Provider IT networks, including cybersecurity, cloud solutions, data centers, software platforms, mobile networks (4G/5G), and enterprise-level IT systems. Experience managing complex, long-term sales cycles, including demand generation, stakeholder management, forecasting, and strategic negotiations. Strong communication, presentation, and negotiation skills, with the ability to engage executive leadership (CxOs), customers, and partners. Cisco Certified Network Associate (CCNA) and/or Cisco Certified Internetwork Expert (CCIE) certification is preferred. Preferred Qualifications A passion for technology, innovation, and customer success. Strong adaptability and resilience in a constantly evolving industry landscape. Ability to apply financial acumen to qualify and assess business opportunities. Experience working with competitive OEMs in the Service Provider technology domain. At #WeAreCisco, we believe in powering a more inclusive, connected, and digital future for all. Our innovations are shaping industries worldwide from healthcare and education to business and public services by providing secure, cutting-edge networking solutions. Global Impact: Nearly every internet connection worldwide touches Cisco technology. People-First Culture: We foster an environment where employees thrive, develop, and grow their careers. Giving Back: Employees receive 10 days off per year to contribute to social causes they re passionate about. Diversity & Inclusion: Our 30+ Inclusive Communities help build an equitable workplace where everyone belongs. We welcome individuality whether you love colorful hair, tattoos, pop culture, or technology be yourself with us! Join Cisco and be a part of the team that s driving digital transformation for the world s leading service providers. Take the next step in your career. Be you, with us! Qualification : MBA from a top business school or equivalent experience.
Principal Specialist
Gartner
About the role: Global Sales Strategy & Operations (GSSO) is the team that helps shape Gartner's mission-critical sales priorities and works with sales leaders to drive tactical and analytical insights. As an associate on the GSSO team, you'll be at the forefront of the ongoing transformation of Gartner's sales force, which delivers approximately $4.9B in annual revenue and working to drive sustained double-digit growth. You will partner with business leaders across Gartner to support a global sales force comprised of more than 5,000 associates who sell to every major function, industry and market sector around the world. This role is part of the Territory Planning & Analytics (TP&A) team in GSSO. The TP&A team is focused on designing the optimal territory investment, design and alignment strategy to maximize Sales (and Services) productivity. The Principal Specialist will be joining the New Assignment Team. The primary objective of this team is to ensure that accounts are validated and routed to the appropriate sales representative based on secondary research into company firmographic data. The Principal Specialist is expected to partner with various key stakeholders like Marketing, Sales & Strategy Operation and Sales teams and improve their understanding of complex business problems from diverse perspectives. The individual will also be working on key initiatives, where they will be responsible for gathering business problems, seeking input from relevant stakeholders, and driving solutions. What you will do: Data Analysis and Reporting Support: Develop, track, and report various process metrics using MS Office tools, Power BI, Macros, etc. Ensure data integrity by identifying discrepancies and regularly updating datasets. Provide ad-hoc data requirements critical for business decisions. Manage data tools and internal applications including Anaplan, Excel, Power BI, CRM, etc. Business-Critical Account Assignment Operations: Support the leadership team in executing process changes and conducting related training sessions with the larger team. Drive high-complexity projects with minimal guidance. Independently own and execute assigned workstreams. Collaborate with leadership to establish and report performance goals that align with Sales & Strategy Operational goals. Develop and maintain tools, resources, and training materials, contributing to knowledge capture and documentation. Service Delivery: Understand key operational metrics of the account assignment process and support the team in delivering efficient and effective results. Understand sales and marketing strategies to assist with appropriate business decisions that drive team performance. Perform quality checks on account assignments based on defined routing logic and data sources, and identify improvement opportunities at both individual and process levels. Analyze the root cause of misassignments escalated by Sales or Marketing teams and problem-solve to ensure fixes. Communicate effectively and efficiently with Sales Managers and Sales Representatives, providing swift and accurate responses and resolutions. What you will need: An MBA or bachelor s degree with 4 years of experience. Relevant marketing/client management or service operations experience preferred. Strong Microsoft office skills, especially Excel and Power Point. Knowledge of Power BI/Macros is a plus. Proficient in English language and excellent in verbal and written communication A strong mix of Thought leadership and business acumen and demonstrated track record of delivering outstanding results. Must have continuous improvement mindset and experience in driving business critical initiatives in the current role. Must have the ability to work effectively and efficiently in a very fast-paced, deadline driven, fluid team environment. Ability to prioritize workload in order to manage time effectively, complete work within deadlines and produces accurate results. What you will get: Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) Collaborative, team-oriented culture that embraces diversity. Professional development and unlimited growth opportunities Qualification : An MBA or bachelors degree with 4 years of experience. Relevant marketing/client management or service operations experience preferred.
Associate, It Service Operations
S&p Global
The Role: Associate, IT Service Operations The Team: Our team is responsible for business management activities within the Technology group of OSTTRA including Technology Budget Management, Purchase request to Purchase order processes, the streamlining of business processes, and being enablers for the overall success of the Technology group. Our team values efficiency, innovation, and collaboration to drive operational excellence and pride ourselves on our ability to identify and implement process improvements while maintaining a strong focus on delivering high quality results to support the organizational success. The Impact: The Business Management analyst plays a crucial role in contributing to the overall objectives of the team and Technology organization. By optimizing business processes, headcount activities and ensuring seamless purchase order and invoice management, this role directly impacts the organization s operational efficiency, cost effectiveness and productivity. What s in it for you: We are looking for an experienced (5+ years in a similar role) IT ServiceDesk Engineer who can work independently, self-motivate and work in a global and multicultural team and goes the extra mile to ensure high quality in the work delivered. To enjoy working in this role we believe you have deep technical and process-oriented skills within your area of expertise, are very structured and thorough, are humble and take responsibility for the greater picture. Responsibilities: The role Directly responsible and accountable for the delivery of excellent end-user support to colleagues across all OSTTRA locations (APAC, India, UK and US) while being an integral member of larger EUC global support. Act as the first point of contact for the business, logging, triaging, managing, and resolving incidents and service requests across all OSTTRA EUC technologies Provide first and second line support via telephone support, email, live support, in person walk ups and managing queues from Self Service Portal, chats, emails and other channels. Identify, troubleshoot, resolve all support issues relating to OSTTRA Group corporate laptop, productivity & collaboration suites, telephony, video conferencing and associated business applications. Providing effective handover and escalation when necessary Effectively deal with all workloads within agreed Service Level Agreement periods. Ensure that information security considerations and controls are in place and always adhere to the Information Security policies. Provide advanced remote and deskside technical support for desktop (laptop) and telephony environment. Knowledge of Microsoft Windows 10, AD, MS Endpoint Management, Microsoft Endpoint manager, SCCM, Autopilot, Cloud App security Microsoft 365, Google Workspace and storage solutions and audio/visuals desktops/laptops/printers)Knowledge should also include hardware support (including Responsible for working with third party service providers to ensure end to end support is maintained as required. Document, maintain, use and share appropriate product and services knowledge articles and learn about new products and services as required To keep up to date with developments within the organization that may have an impact on the user experience. To fulfil any additional / ad hoc duties as required to meet the needs of the business What We re Looking For: In depth experience & expertise on Google Workspace is a must In depth experience & expertise on Microsoft 365 is a must Understanding and experience of Microsoft Exchange/Active Directory/Microsoft 365, creating and managing emails accounts, creating and amending distribution groups, creating, amending and troubleshooting issues with user accounts and permissions, including Group policies. Ability to work from ITSM tools such as Jira and self-prioritize workstack. Act on initiative with minimal management, and on multiple tasks concurrently In depth knowledge of Windows 10/11 Knowledge of standard range of desktop applications and hardware Follow-me print solutions Understanding of mobile devices iOS and Android and mobile device management (Microsoft Endpoint manager and Google MDM) Knowledge and experience of using anti-virus systems Knowledge of networking configuration LAN/WAN and wireless connections, with a technical ability and understanding of FTP, SSL etc hardware and operating systems (e.g. Windows, Linux, Apple) , storage solutions Desktop/Laptop/Telephony Working knowledge and understanding of Experience with basic networking protocols and network services including DNS, DHP and TCP/IP Basic understanding of IT Security, network protocols, firewall and VPN configurations, as well as remote access, content filtering, spam filtering, malware and virus protection Knowledge of audio and video conferencing technologies Knowledge and understanding of End User Collaboration systems email, chat, voice video, conferencing etc Previous experience within a Technical Service Desk/Desktop role in a Customer Service environment Professional qualifications: ITIL v3 Foundation, Service Desk Institute SDA or equivalent ITSM qualification Experience & expertise in working with JAMF. As this is a global role, some international travel may be necessary.
Front Office & Administration Assistant
Cbre India
Front Office & Administration Assistant - Facilities Management Service Line: GWS Segment Role Type: Full-Time Location: Gurgaon, Haryana, India Areas of Interest: Facilities Management About the Role: As a CBRE Facilities Coordinator, you will collaborate with clients, vendors, and contractors to ensure that facility tasks and work orders are efficiently completed. This role is part of the Facilities Management team, focusing on all aspects of asset operations and supporting Property Managers with repairs and investment plans. Key Responsibilities: Coordinate with landlords, tenants, and service providers to ensure the correct implementation of procedures, policies, and reporting formats. Acknowledge client inquiries and ensure work orders are collected and processed. Collect information from reports to assess the performance and progress status of tasks. Maintain organized files for work orders, proposals, department documents, and vendor-submitted paperwork. Monitor building-related activities, such as waste disposal and recycling, ensuring they meet required standards. Follow instructions, respond to correspondence, and ask clarifying questions as needed. Handle common inquiries or complaints from clients, colleagues, and supervisors in a professional manner. Solve basic problems using established procedures and processes under close supervision. Deliver work output by adhering to defined procedures and methods. What You ll Need: Educational Qualifications: High School Diploma or GED with up to 2 years of job-related experience in Facilities Management. Experience & Skills: Ability to follow standard work routines and apply them effectively. Clear communication skills for exchanging straightforward information. Working knowledge of Microsoft Office products (Word, Excel, Outlook). Strong organizational skills and an inquisitive mindset. Basic math skills, including the ability to calculate simple figures like percentages, discounts, and markups. Qualification : High School Diploma or GED with up to 2 years of job-related experience.
Facilities Executive - Soft Services
Cbre India
Facilities Executive Soft Services Service Line: GWS Segment Role Type: Full-Time Location: Gurgaon, Haryana, India Areas of Interest: Facilities Management About the Role: As a CBRE Facilities Executive - Soft Services, you will coordinate with clients, vendors, and contractors to ensure the smooth execution of facility management tasks and work orders. This role is part of the Facilities Management team, focusing on the operational efficiency and upkeep of physical assets while supporting Property Managers with service-related functions and compliance. Key Responsibilities: Liaise with landlords, tenants, and service vendors to ensure all facility management policies, procedures, and reporting standards are properly implemented and adhered to. Acknowledge and respond to client service requests and ensure work orders are appropriately collected and addressed. Gather data and create reports to assess performance, progress, and service quality. Organize and file documentation including work orders, vendor proposals, departmental records, and compliance paperwork. Supervise external activities such as waste disposal, recycling, and other soft service operations. Read, follow, and respond to internal memos, emails, and short instructions. Seek clarification when necessary. Handle basic inquiries and feedback from clients, team members, and supervisors professionally. Use existing procedures to resolve day-to-day issues with limited discretionary decision-making. Deliver outputs by following standard operating procedures under close supervision and guidance. What You ll Need: Educational Qualification: High School Diploma or GED with up to 2 years of experience in Facilities Management or a similar operational role. Required Skills: Ability to follow standard operating routines and facility management protocols. Good communication skills for responding to inquiries and sharing routine information. Basic computer proficiency, especially in Microsoft Office (Word, Excel, Outlook). Strong organizational skills with a detail-oriented and inquisitive mindset. Ability to perform basic math functions, including calculating percentages, markups, and discounts. Qualification : High School Diploma or GED with up to 2 years of job-related experience.
Assistant Manager - Technical & Soft
Cbre India
Assistant Manager Technical & Soft Services Service Line: GWS Segment Role Type: Full-Time Location: Gurgaon, Haryana, India Areas of Interest: Facilities Management About the Role: CBRE is seeking an experienced Assistant Manager Technical & Soft Services to support operations in regulated and complex facility environments. This role involves managing technical repairs, soft services coordination, and leading maintenance teams in delivering efficient, compliant facilities support. You will collaborate closely with internal teams, trades personnel, and clients to maintain operational excellence across assets. Key Responsibilities: Manage painting, patchwork, and architectural repairs, including cabinetry, doors, and windows. Oversee installation of fixtures such as shelving, tank holders, racks, and hooks. Act as the primary contact for front-line client requests across technical and soft service domains. Coordinate with maintenance personnel for both preventive and corrective maintenance activities. Utilize standard principles and industry procedures to handle tasks and resolve routine issues. Apply cross-functional knowledge within facilities operations, ensuring compliance and performance quality. Model leadership aligned with CBRE RISE values and foster teamwork. Influence project outcomes through your work and team leadership. Adhere to and work within established operational standards and deadlines. Simplify and explain technical or complex information clearly to non-technical stakeholders. What You ll Need: Education & Experience: Bachelor s Degree preferred. 2 5 years of relevant experience in Facilities Management, or a combination of education and equivalent work experience. Skills & Competencies: Working knowledge of technical and soft service procedures. Problem-solving ability using technical judgment and past precedents. Proficient in Microsoft Office tools (Excel, Word, Outlook). Strong organizational skills and the ability to manage priorities effectively. Advanced mathematical skills, including the ability to calculate complex figures like percentages, fractions, and other financial-related data. Qualification : Bachelors Degree preferred.
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