DNS Services Jobs in Bengaluru

Position: IT Support Engineer Location: Bangalore Experience Required: 3 5 years Department: IT & Infrastructure About Muthoot FinCorp ONE Muthoot FinCorp ONE is a fintech venture from Muthoot FinCorp Ltd., building a comprehensive digital financial ecosystem offering services across lending, investments, protection, and remittance. With a vision to become India s most trusted digital financial services provider, we blend a startup's agility with the legacy strength of the Muthoot Pappachan Group. Our platform focuses on delivering seamless, scalable, and user-friendly financial solutions, backed by robust technology and innovation. What You ll Do Key Responsibilities As an IT Support Engineer, you will be a critical part of our technology operations team, ensuring smooth IT functionality, end-user support, asset management, and continuous process improvement. End-User Technical Support Resolve technical issues related to hardware, software, systems, and networks. Provide timely and professional IT support to internal users across devices and platforms. Manage and resolve IT helpdesk tickets with proper documentation and follow-ups. IT Asset & Inventory Management Maintain an accurate inventory of IT hardware and software assets. Ensure timely updates, maintenance, and tracking of all IT assets across teams. Documentation & Knowledge Management Document recurring issues and resolutions to build a central knowledge repository. Maintain technical documentation for internal systems, network diagrams, SOPs, and processes. Track and log all IT tasks, issues resolved, and support interactions. Collaboration & Cross-Functional Support Work with engineering, product, and business teams to troubleshoot issues and implement tech solutions. Actively participate in project implementations and cross-functional technical initiatives. Continuous Learning & Team Development Proactively identify areas for personal and team improvement. Share knowledge, conduct peer training, and mentor junior staff when required. Attend trainings, write technical blogs, or suggest process improvements for efficiency. What We re Looking For Skills & Qualifications Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Experience: 3 to 5 years of experience in IT support, infrastructure, or end-user services. Technical Skills: Strong knowledge of Windows/Mac OS, system troubleshooting, and networking fundamentals. Proficient in Microsoft Office Suite, ITSM tools, ticketing systems, and remote support tools. Basic understanding of ITIL practices is a plus. Soft Skills: Excellent problem-solving and communication skills (both written and verbal). Detail-oriented with excellent documentation and follow-up discipline. Strong customer service mindset with an ability to work independently and collaboratively. Comfortable working in a fast-paced, startup-like environment. Impact at Scale Contribute to building India s next big fintech story Startup Culture + Legacy Backing Best of both worlds High-Growth Opportunity Learn from senior industry leaders and drive your career forward Ownership & Autonomy Make decisions, solve real problems, and take initiative Team of A-Players Work alongside passionate, high-performing professionals If you re passionate about IT support, love solving real-world tech issues, and want to be part of a purpose-driven digital finance revolution we d love to hear from you. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Position: DevOps Engineering Manager Location: Bangalore Experience: 5 10 years Education: BE/BTech/MCA/MTech/MSc Role Overview: We re looking for an experienced DevOps Engineering Manager to lead our cloud infrastructure, automation, and DevOps initiatives. This is a hands-on leadership role focused on driving efficiency, security, and scalability across our IT operations and development pipelines. Key Responsibilities: Cloud & Infrastructure Management: Administer and manage Google Workspace, including user accounts, security policies, and compliance settings. Oversee and optimize AWS resources (EC2, IAM, S3, VPC), ensuring cost-effective and secure cloud operations. Configure and manage A10 vThunder for load balancing and network performance optimization. Serve as Active Directory Administrator, maintaining AD, DNS, and Group Policy Objects (GPOs). Deploy, maintain, and troubleshoot VMware environments to support virtual infrastructure. Security & Compliance: Manage domain and SSL certificates including installation, renewal, and issue resolution. Handle ADFS token certificate renewals to support uninterrupted authentication services. Enforce security best practices across cloud and on-prem environments. Automation & Scripting: Create and maintain automation scripts using Bash, PowerShell, or Python to streamline workflows. Reduce manual intervention and boost system efficiency through smart scripting and task automation. Monitoring & Troubleshooting: Proactively monitor system logs, performance metrics, and security alerts to prevent downtime. Investigate and resolve issues related to network, infrastructure, and cloud environments promptly. Required Skills & Experience: Proven experience with infrastructure automation tools such as Terraform or CloudFormation. Strong understanding of DevOps practices and implementing CI/CD pipelines for cloud deployments. Solid scripting skills in Bash, PowerShell, or Python. Expertise in managing both cloud-based and on-premise infrastructure. Strong troubleshooting capabilities and a proactive approach to system monitoring. Qualification : BE/BTech/MCA/MTech/MSc

Job Title: Associate System Administration Location: Bangalore Department: IT Employment Type: Full-time Experience Required: 2 4 years Job Overview We are looking for a skilled and proactive Associate System Administration (L2 Support) to join our IT team. This role involves assembling and installing desktops/laptops, maintaining systems with regular upgrades and security patches, and ensuring that all hardware and software operate smoothly and securely. You ll be responsible for delivering high-quality IT support to ensure business continuity and system reliability. As a System Administrator, you will work closely with users, network devices, and support tools to help maintain a robust and secure IT infrastructure. Key Responsibilities Assemble, install, configure, and maintain desktops, laptops, printers, and peripherals. Provide L2 support and troubleshooting for system and network issues. Perform remote troubleshooting and guide users through step-by-step solutions. Ensure operating systems (Windows, Linux/Ubuntu, macOS) are properly maintained and updated. Support enterprise software installations and help users work efficiently with tools and applications. Handle inventory management of hardware, software, and licenses including allocation and record-keeping. Ensure all systems are secure from external threats and aligned with network security practices. Install and maintain network hardware, including routers, switches, firewalls, UTMs, and server hardware. Maintain knowledge of dynamic/static routing, ACLs, OSI model, IP subnetting, and RAID configurations. Monitor and ensure the performance and uptime of all systems across the organization. Maintain documentation and manage the ticketing system to track issues, resolutions, and follow-ups. Collaborate with cross-functional teams to support business operations and IT initiatives. Maintain data using Microsoft Excel or Google Sheets for tracking and reporting. Required Skills & Qualifications 2 4 years of hands-on experience in System Administration, Desktop Support, or Technical Support roles. Experience working with Windows, Linux/Ubuntu, and macOS environments. Solid understanding of computer hardware, server architecture, RAID, and storage solutions. Knowledge of network devices, ACLs, OSI model, IP addressing, routing, and firewalls. Familiarity with office automation tools and troubleshooting of printers, scanners, and related devices. Strong understanding of antivirus tools, endpoint protection, and overall IT security practices. Ability to manage and resolve support tickets with detailed documentation. Excellent problem-solving, multitasking, and customer-service skills. Preferred Certifications CompTIA A+ or CompTIA N+ ITIL Foundation or similar certification This is a fantastic opportunity for an IT professional to work in a fast-paced, dynamic environment where you can make a real impact by ensuring seamless IT operations.

Senior Associate Infrastructure L1 (AWS) Location: Bengaluru, India Department: Infrastructure & Cloud Engineering Employment Type: Full-Time About the Role As a Senior Associate Infrastructure L1 (AWS), you will design, implement, and manage secure, scalable, and highly available cloud infrastructure for enterprise digital transformation initiatives. You ll collaborate with cross-functional teams to automate deployments, enable DevOps best practices, and ensure robust observability across systems. Your goal is to reduce time-to-market and optimize performance, cost, and compliance. Key Responsibilities Architect and build immutable infrastructure on AWS and/or other cloud platforms. Implement and maintain infrastructure as code using Terraform, CloudFormation, or similar. Manage containerized environments using Kubernetes (EKS/GKE), ECS, Docker, and Helm. Implement service mesh (e.g., Istio) for advanced traffic management, monitoring, and security. Develop and manage CI/CD pipelines using Jenkins, GitLab, CircleCI, or similar. Automate build/deployment processes using Groovy, Go, Python, Shell, or PowerShell. Integrate DevSecOps and security scanning into the software delivery lifecycle. Configure and maintain monitoring, logging, and observability using: Monitoring: Prometheus, Grafana, Datadog, New Relic Logging: ELK Stack, Fluentd, Splunk Observability: OpenTelemetry, Jaeger, Kiali, CloudTrail, Dynatrace Troubleshoot infrastructure, performance, and deployment issues. Collaborate with application teams and stakeholders to ensure high performance and availability of deployed services. Required Skills & Qualifications 4 to 12 years of experience in Cloud Infrastructure & DevOps roles. Bachelor's or Master s degree in Engineering, Computer Science, or related field. Hands-on experience with AWS (EC2, VPC, IAM, Lambda, RDS, CloudWatch, etc.) Solid experience in container orchestration using Kubernetes (EKS/GKE) and infrastructure management. Expert in IaC tools like Terraform (preferred), ARM templates, Pulumi, etc. Proficiency in CI/CD pipeline automation and scripting. Familiarity with cloud-native security practices and vulnerability scanning tools. Experience with DNS, Load Balancers, and high-volume application infrastructure setup. Hands-on experience with artifact repositories like Nexus or Artifactory. Preferred Certifications (Nice to Have) Associate-level certifications in AWS, Azure, or GCP HashiCorp Certified Terraform Associate Benefits Gender-neutral workplace policies 18 paid holidays per year Generous parental leave and new parent transition support Flexible work arrangements Comprehensive Employee Assistance Program (mental & physical wellness) About Publicis Sapient Publicis Sapient is a global digital transformation partner helping established organizations evolve into their future state through technology, data, consulting, and customer-first experiences. With over 20,000 employees across 53 offices, we combine deep domain knowledge with a start-up mindset and agile methods to solve complex business challenges.

Job Title: Technical Support Associate Location: Bengaluru, India Company: IntouchCX Experience: Minimum 6 months (with international customers) Job Type: Full-time About IntouchCX IntouchCX delivers premium customer experiences for major global brands across voice, chat, email, and social platforms. They are known for their tech-forward support and commitment to quality-driven service. Role Overview As a Technical Support Associate, you will: Provide multi-level support for hardware, software, OS, and network issues. Troubleshoot problems using remote access, email, and phone. Deliver technical advice, resolve issues, and ensure customer satisfaction. Represent the brand with strong communication and technical expertise. Key Responsibilities Diagnose and resolve software application and hardware issues Handle installation and maintenance of operating systems and computer applications Troubleshoot network/VPN/intranet/internet connectivity problems Provide guidance and recommendations based on customers technical issues Set up and support laptops, desktops, notebooks, and related hardware Maintain high standards of technical documentation and resolution tracking Qualifications & Skills Experience: At least 6 months of technical support (international BPO/tech support preferred) Language: Fluent spoken English Skills: Excellent problem-solving and analytical thinking Strong interpersonal and customer handling skills Good knowledge of consumer electronics, IT products, OS, and networks High emotional intelligence and ability to remain calm under pressure Passion for technology and self-learning Benefits Competitive salary with performance-based incentives Medical insurance Free food and transport (for on-site shifts) Growth opportunities through training and development Strong employee recognition and engagement programs

Job Title: Cloud Architect SRE Location: Bangalore, India Shift: Rotational Shift Overview At Aptean, we build tailored ERP solutions that power transformation across industries from food production to manufacturing. In a world of generic enterprise software, our targeted products stand apart, delivering measurable results. With over 50 products, 3,000+ employees, and a global customer base, now is the perfect time to grow your career with us. About the Role We are looking for a highly skilled Cloud Architect SRE with deep expertise in Amazon Web Services (AWS) to lead the design, implementation, and management of cloud infrastructure. You ll play a pivotal role in defining our cloud strategy, enhancing system reliability, optimizing performance, and ensuring high availability and security across environments. Key Responsibilities Cloud Architecture & Strategy Design scalable, secure, and resilient AWS cloud architectures. Define and maintain architectural standards, templates, and best practices. Drive cloud governance, including IAM, PIM/PAM, and policy enforcement. Infrastructure & Automation Manage and troubleshoot AWS IaaS and PaaS services. Expertise in Windows Server OS, DNS, DHCP, RDWeb, and domain controllers. Implement automation and scripting for reporting, inventory, and orchestration. Optimize cloud resources for performance, reliability, and cost efficiency. Security & Compliance Implement AWS security controls including IAM, encryption, and network protection. Ensure compliance with frameworks like SOC2, BUPA, and internal policies. Conduct regular security assessments and resolve vulnerabilities. Cost Optimization Analyze and reduce cloud costs using AWS Cost Explorer, Trusted Advisor, etc. Leverage reserved and spot instances, right-sizing, and efficient resource management. Documentation Create and maintain detailed documentation including architecture diagrams, SOPs, and technical guides. Qualifications Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Experience: 5+ years of hands-on experience designing and deploying AWS cloud architectures. Proven experience with AWS services such as EC2, S3, VPC, IAM, RDS, and CloudFormation. Proficiency with Infrastructure as Code (Terraform, CloudFormation). Strong understanding of networking protocols and DevOps principles. Certifications (preferred): AWS Certified Solutions Architect Professional AWS Certified DevOps Engineer Professional Soft Skills: Strong analytical and troubleshooting abilities Excellent communication and team collaboration Proactive and self-driven with the ability to work independently If you're passionate about solving complex technical challenges and shaping the future of cloud infrastructure, Aptean is the place for you. Our culture values diversity, inclusion, and collaboration where every voice matters and innovation thrives. Diversity & Inclusion at Aptean Aptean is committed to fostering a diverse, inclusive workplace. We celebrate differences in race, gender identity, sexual orientation, religion, disability, age, and background believing that diverse teams drive innovation and better results for our customers. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

Job Title: Azure Infrastructure Architect Location: Bengaluru, Karnataka, India Department: Engineering About CloudSEK CloudSEK is one of India s leading cybersecurity product companies, focused on leveraging Artificial Intelligence and Machine Learning to identify and resolve digital threats in real-time. With a strong portfolio of products like CloudSEK XVigil, BeVigil, and SVigil, we provide advanced solutions for attack surface monitoring, cybersecurity risk management, and software supply chain protection. We are headquartered in Singapore and have expanded rapidly across India, Southeast Asia, and the Americas. At CloudSEK, we prioritize innovation, agility, and building impactful products that keep our customers ahead of emerging cybersecurity threats. About the Role: Azure Infrastructure Architect CloudSEK is looking for an Azure Infrastructure Architect to design, implement, and optimize cloud infrastructure solutions on Microsoft Azure. The ideal candidate will have deep expertise in Azure services, infrastructure automation, and security best practices, with a strong background in cloud architecture patterns. You will work closely with various stakeholders to align cloud strategies with business objectives, ensuring high availability, security, and scalability of enterprise applications. Key Responsibilities Cloud Architecture & Design: Design and implement highly scalable, resilient, and secure cloud infrastructure solutions on Microsoft Azure. Develop cloud adoption strategies, migration plans, and hybrid cloud architectures to meet business needs. Create architecture blueprints, reference architectures, and best practices tailored to Azure environments. Ensure compliance with the Azure Well-Architected Framework and other industry standards. Infrastructure & Automation: Architect and automate Infrastructure as Code (IaC) using tools like Terraform, ARM templates, Bicep, and Ansible. Implement CI/CD pipelines for infrastructure deployment using Azure DevOps, GitHub Actions, or Jenkins. Automate cloud operations, monitoring, and governance using Azure Automation, PowerShell, and Python. Security & Compliance: Design and enforce Azure security best practices including Azure Policy, RBAC, NSGs, Key Vault, Defender for Cloud, and Sentinel. Ensure adherence to regulatory frameworks like ISO 27001, SOC 2, GDPR, and HIPAA. Perform threat modeling, risk assessments, and define zero-trust architectures. Networking & Hybrid Cloud: Design and optimize Azure Virtual Networks (VNet), ExpressRoute, VPN Gateway, and Load Balancers for seamless operations. Implement hybrid cloud architectures, integrating on-premises data centers with Azure via Azure Arc. Optimize network performance, DNS, CDN, and traffic routing in cloud-native environments. Performance Optimization & Cost Management: Leverage Azure Cost Management to implement cost-effective cloud solutions and manage reserved instances. Optimize cloud resource utilization using Autoscaling, VM sizing, and Serverless computing models. Define and implement cloud governance policies to control costs and improve operational efficiency. Collaboration & Stakeholder Engagement: Collaborate with DevOps, Security, and Application teams to align infrastructure solutions with business needs. Provide technical leadership and guidance to engineering teams, ensuring alignment with industry trends and best practices. Act as a trusted advisor to leadership on cloud strategies, emerging technologies, and technical decision-making. Required Skills & Qualifications Technical Expertise: Azure Services: Experience with Azure Virtual Machines, Azure Kubernetes Service (AKS), Azure Functions, Azure Storage, Azure SQL, CosmosDB, and Azure Networking (VNet, NSG, VPN, ExpressRoute). Automation & IaC: Expertise in Terraform, ARM Templates, Bicep, Ansible, PowerShell, Python. DevOps & CI/CD: Knowledge of Azure DevOps, GitHub Actions, Jenkins, Kubernetes, Docker. Security & Compliance: Familiarity with Azure Security Center, Azure AD, Key Vault, Microsoft Defender for Cloud, Sentinel, and Zero Trust Model. Networking & Hybrid Cloud: Experience with ExpressRoute, Load Balancers, Private Link, Virtual WAN, Azure Arc. Monitoring & Logging: Proficiency with Azure Monitor, Log Analytics, Prometheus, and Grafana. Cloud Migration: Hands-on experience in cloud migrations using Azure Migrate, including planning and execution. Soft Skills: Strong problem-solving and analytical abilities. Excellent communication and stakeholder management skills. Ability to work in agile environments and across cross-functional teams. A passion for continuous learning and staying updated with the latest Azure technologies. Preferred Qualifications: Azure Certifications such as Azure Solutions Architect Expert (AZ-305), Azure Security Engineer (AZ-500), or Azure DevOps Engineer (AZ-400). Experience with multi-cloud environments (AWS, GCP). Familiarity with database technologies (SQL, NoSQL, PostgreSQL, MySQL). Location Bengaluru, Karnataka, India Education/Qualification Bachelor s degree in Engineering or Technology (B.Tech/BE). Years of Experience 10 to 15 years of professional experience in cloud infrastructure and architecture design. Be part of a fast-growing startup where you can make a direct impact. Competitive salary and a comprehensive benefits package. Access to cutting-edge technologies and continuous learning opportunities. Flexible working hours and a collaborative work culture focused on innovation and growth. If you're an experienced Azure Infrastructure Architect passionate about designing and optimizing cloud solutions with Microsoft Azure, we would love to hear from you! Join CloudSEK and be part of a forward-thinking team revolutionizing the cybersecurity landscape. Qualification : Bachelors degree in Engineering or Technology (B.Tech/BE).

Lead Network Engineer DDI & LB Location: Bengaluru, India Company: Chevron Experience: 10-15 Years Position Overview Chevron is seeking a Lead Network Engineer to join our ENGINE team. In this role, you'll design, implement, and maintain network solutions including DDI, load balancing, and network security for Chevron s enterprise-wide infrastructure. Key Responsibilities Design and implement enterprise-wide network infrastructure solutions (DDI, Load Balancer, DNS, DHCP). Provide tier-3 support for network troubleshooting, including load balancers like F5 and Azure. Lead network architecture and consulting efforts for DDI systems (TCPWave, BlueCat, InfoBlox). Collaborate with global teams to develop agile solutions and improve operational efficiency. Develop technical design documentation and ensure network security compliance. Key Skills & Qualifications Bachelor's or Master's degree in Computer Science, IT, or a related field. 10-15 years of experience in network engineering and wireless communications. Expertise in network services (DNS, DHCP, IPAM) and load balancing (F5, Azure). CCNP or CCIE certification required; additional certifications in Azure or Windows Server are a plus. Advanced proficiency in English (both written and verbal). Benefits Competitive salary and benefits package Health, dental, and vision insurance Retirement savings plan Paid time off and work-life balance Professional development programs Apply Now Equal Opportunity Statement Chevron is an equal opportunity employer, committed to diversity and inclusion in the workplace. Qualification : Bachelor's or Master's degree in Computer Science, IT, or a related field.

Job Title: Lead Systems Software Engineer Location: Bengaluru, Karnataka, India (On-Site) Team Overview: Join our Application Security team at Cloud Software Group, where we focus on protecting web applications and services from security threats. As a part of this passionate team, you will engage in application layer attack protection, threat intelligence, and the mitigation of OWASP attacks. We are highly focused on emerging security trends and delivering cutting-edge solutions to defend against advanced cyber threats. Job Description: As a Lead Systems Software Engineer, you will be responsible for implementing, configuring, and maintaining Web Application Firewalls (WAFs) to safeguard web applications and services. This role involves identifying security threats, performing security assessments, and collaborating with cross-functional teams to ensure security best practices are followed throughout the development lifecycle. Key Responsibilities: WAF Implementation & Maintenance: Implement and maintain Web Application Firewalls (WAFs) to protect web applications and services from security threats, including bot attacks. Security Policies & Rules: Develop and manage security policies and rules for WAFs to ensure the prevention of OWASP-Top-10 vulnerabilities, unauthorized access, data breaches, and other security incidents. Security Assessments & Penetration Testing: Conduct security assessments and penetration testing of web applications and services to identify vulnerabilities and recommend remediation measures. Collaboration: Work closely with other security teams and developers to ensure security best practices are integrated into the design, development, and maintenance of web applications and bot management systems. Emerging Threats Awareness: Stay informed on the latest security threats, technologies, and best practices to continually improve the security posture and protect against evolving threats for WAF and API. Incident Response: Participate in incident response and investigations as needed to identify the root cause of security incidents and implement corrective actions to prevent recurrence. Continuous Improvement: Lead initiatives to improve processes, systems, or products to enhance job area performance. Address complex security problems by considering multiple issues across various specialties. Qualifications: Education: Bachelor s (BE/B.Tech) or Master s degree in Computer Science, Information Security, or related fields, or equivalent work experience. Experience: 9-11 years of experience in network protocols (TCP, UDP, HTTP, DNS, SSL/TLS) and web application security, with a focus on WAFs and bot mitigation. Technical Expertise: Experience with industry-leading WAFs such as Citrix NetScaler AppFirewall, Imperva, ModSecurity, or F5 BIG-IP ASM. Proficiency in C, C++, and scripting languages like Python and Perl. Analytical Skills: Strong problem-solving abilities with a demonstrated capacity to identify and respond to security threats quickly. Communication Skills: Excellent verbal and written communication skills with the ability to collaborate effectively across teams and with stakeholders. About Us: Cloud Software Group is one of the largest cloud solution providers globally, serving over 100 million users. Our suite of cloud-based products powers productivity and collaboration, enabling real work to get done from anywhere. We value passion for technology, risk-taking, and innovation. If you re ready to be part of a company on the brink of transformative growth, now is the perfect time to join us. We are committed to Equal Employment Opportunity (EEO) and compliance with all applicable laws, ensuring a diverse and inclusive workplace for all. This position is ideal for individuals passionate about cybersecurity and looking to be at the forefront of web application protection and security innovations. Qualification : Bachelors (BE/B.Tech) or Masters degree in Computer Science, Information Security, or related fields, or equivalent work experience.

Job Title: Senior Systems Software Engineer Location: Bengaluru, Karnataka, India Team Overview: Join a team of Application Security experts at Cloud Software Group, where we focus on securing web applications and services. Our team is passionate about application layer attacks, protection mechanisms, threat intelligence, and protecting against OWASP threats. We re constantly evolving, staying at the forefront of emerging security trends. Job Description: As a Senior Systems Software Engineer, you will be responsible for implementing, configuring, and maintaining Web Application Firewalls (WAFs) to secure web applications and services from potential threats, including bot attacks. This role involves ensuring the effective operation of WAFs to prevent common vulnerabilities and unauthorized access, conducting security assessments, and collaborating with other security and development teams to enhance the security posture of our web applications. Key Responsibilities: WAF Implementation & Maintenance: Implement, configure, and maintain Web Application Firewalls (WAFs) to protect against security threats like OWASP-Top-10 vulnerabilities, unauthorized access, data breaches, and bot attacks. Security Policy & Rule Development: Develop and manage security policies and rules for WAFs to enhance their effectiveness in preventing security incidents. Penetration Testing & Security Assessments: Perform security assessments and penetration testing of web applications and services to identify vulnerabilities and recommend remediation actions. Collaboration: Work closely with other security teams, developers, and stakeholders to ensure security best practices are followed in the design, development, and deployment of features for web applications and bot management. Stay Updated on Security Trends: Keep informed about emerging security threats and technologies, continually improving security mechanisms to safeguard against new threats for WAF and API. Incident Response: Participate in incident response and investigations to understand the root cause of security breaches and implement corrective actions to prevent future incidents. Process Improvement: Lead initiatives for improving processes, systems, and products to optimize the performance and effectiveness of security measures. Qualifications: Education: Bachelor's (BE/B.Tech) or Master s degree in Computer Science, Information Security, or related fields, or equivalent professional experience. Experience: At least 5 years of experience working with network protocols like TCP, UDP, HTTP, DNS, SSL/TLS, and web application security, particularly in WAF and bot mitigation. Technical Skills: Proficiency with industry-leading WAF solutions like Citrix NetScaler AppFirewall, Imperva, ModSecurity, or F5 BIG-IP ASM. Experience in programming languages such as C, C++, and scripting languages like Python or Perl. Problem-Solving Skills: Strong analytical and problem-solving abilities to identify, assess, and mitigate security threats quickly. Communication & Collaboration: Excellent communication skills, with the ability to effectively collaborate with stakeholders across teams. About Us: Cloud Software Group is one of the world s largest providers of cloud solutions, empowering more than 100 million users globally. At Cloud Software Group, we re building the future of work, enabling people to get things done from anywhere. Our team thrives on passion for technology, embracing the courage to take risks and innovate. We re on the brink of another significant leap in technology evolution and we need experts like you to help us get there. If you're passionate about cybersecurity and eager to drive innovations, this is the perfect time to join us and be part of something transformative. Qualification : Bachelor's (BE/B.Tech) or Masters degree in Computer Science, Information Security, or related fields, or equivalent professional experience.

Job Title: Senior Escalation Engineer Location: Bengaluru, Karnataka, India About Us: Cloud Software Group is one of the world's largest cloud solution providers, serving over 100 million users globally. When you join Cloud Software Group, you are helping real people access cloud-based products that empower them to work from anywhere. Our team values passion for technology, courage to take risks, and empowering individuals to dream, learn, and build the future of work. Now is the perfect time to join us and be part of the next evolution in cloud technology! About This Team: We are the Advanced Support team, specializing in NetScaler and NetScaler Console products. As the highest level of support, we collaborate closely with LCM and Engineering teams to swiftly resolve customer issues and bugs, ensuring seamless operation of their environments. We work on complex, critical issues and ensure that our customers receive top-tier technical assistance. Job Description: The Senior Escalation Engineer is responsible for providing advanced technical support to customers facing critical, high-complexity issues. You will act as a liaison between customers, engineering teams, and product development, ensuring quick and effective resolution of customer problems. Your work will have a direct impact on the customer experience by resolving issues that are politically sensitive or technically intricate. Additionally, you will play a vital role in mentoring junior engineers and contributing to knowledge sharing within the team. Role Responsibilities: Advanced Technical Support: Independently resolve highly complex customer issues by using advanced troubleshooting skills. You will handle the most critical and politically sensitive customer situations and issues. Customer Communication: Defuse difficult customer situations through effective communication planning and follow-through, ensuring confident communication with customers at all levels. Collaboration with Engineering: Be an effective technical interface between the customer and the 3rd Level Engineering/Product Development teams, ensuring clear documentation and resolution. Technical Leadership: Act as an authority on Citrix Networking products and provide guidance and mentorship to less experienced colleagues. You will also contribute to writing complex technical articles and case studies for the knowledge base. Knowledge Sharing: Develop and review advanced technical training materials for both internal and external audiences on multiple products or components. On-call Rotation: Participate in a 24x7 on-call rotation to provide continuous support to customers. Problem Report Prioritization: Work with Engineering teams to prioritize product issues and provide timely feedback. Project Participation: Contribute as a collaborator or sub-team leader in various technical projects. Basic Qualifications: BS or BA in Computer Science, Information Systems, Engineering, Mathematics, Physics, Statistics, or a related technical discipline. 7+ years of technical support experience in a large enterprise environment. In-depth networking knowledge, including: TCP / HTTP / SSL / DNS / WAN WAN and LAN switching and routing, ARP, TCP, IP, HTTP, SMTP, DNS, and other related internet protocols. Experience with Citrix Networking Products such as NetScaler, F5 BigIP, Cisco CSS, and others in load balancing, SSL VPN solutions, and web application firewalls. Experience with debugging tools and techniques, including dump files, network traces, and sniffers like Wireshark and tcpdump. Knowledge of routing protocols (RIP, OSPF, BGP) and switching technologies. Experience with security technologies such as SSL/TLS, VPNs, Firewalls, IDS/IPS. Experience with network monitoring tools such as PRTG, Obkio, Auvik, SNMP. Preferred Certifications: Citrix Certification or CCNA. Working knowledge of Virtualization/Cloud technologies like AWS, Azure, ESXi, or GCP. Impactful Work: At Cloud Software Group, you will work on solving complex, high-priority issues that directly impact customers worldwide. Continuous Learning: You'll have opportunities for growth and learning with exposure to cutting-edge technologies in a dynamic, collaborative environment. Supportive Culture: Our team values innovation, knowledge-sharing, and mentorship, ensuring everyone has the tools and opportunities they need to thrive. Equal Opportunity Employer: Cloud Software Group is committed to Equal Employment Opportunity (EEO) and complies with all applicable federal, state, and local laws that prohibit discrimination in employment. We consider all qualified applicants for employment without regard to race, color, creed, sex, gender identity, sexual orientation, ethnicity, national origin, ancestry, citizenship, religion, disability, pregnancy, marital status, military service, protected veteran status, political activity, and other protected classifications. Qualification : BS or BA in Computer Science, Information Systems, Engineering, Mathematics, Physics, Statistics, or a related technical discipline.

Role: System Administrator Experience Required: Minimum of 4+ years of relevant experience Location: Bangalore Notice Period: Open Preferably Immediate Joiners Employment Type: Full-Time About Aezion: Aezion is a forward-thinking technology solutions provider, specializing in custom software development, AI-driven solutions, and enterprise digital transformation. As a trusted digital engineering partner in the USA, we are committed to exceeding client expectations by delivering results that transform clients into long-term partners. Our promise: We get it right or make it right. At Aezion, we believe that work is more than just a job it s a ministry that reflects our values. We are dedicated to delivering excellence throughout the entire project lifecycle, from design and development to hosting, maintenance, and support. Our Culture: Aezion is a mission-driven company with a purpose rooted in service: Love others like Christ. Guided by our core values Love, Dependability, Humility, Diversity, Speed, and Innovation we aim to provide exceptional service. Our 200+ dedicated employees work together to turn our customers into lifelong partners, fueling their success through a commitment to excellence. Role Overview: As a System Administrator at Aezion, you will be pivotal in designing, implementing, and maintaining our IT infrastructure. You will ensure the reliability, scalability, and security of systems, while also optimizing performance and minimizing downtime. This role requires you to collaborate with cross-functional teams to develop infrastructure solutions that align with the business s strategic goals. Key Responsibilities: Provide day-to-day technical support for desktops, laptops, and servers, ensuring minimal downtime for end-users. Troubleshoot and resolve hardware, software, and network-related issues across the organization. Install, configure, and maintain both Windows and Linux operating systems. Manage user accounts, permissions, and security settings within Active Directory and other identity management systems. Deploy, configure, and maintain enterprise applications, antivirus solutions, and other security tools. Support and troubleshoot peripheral devices such as printers, scanners, and mobile devices. Assist with network connectivity issues, including Wi-Fi, LAN, and VPN configurations. Perform regular system updates, patch management, and ensure compliance with security protocols. Document technical procedures, troubleshooting solutions, and best practices for internal use and knowledge sharing. Provide training and support to users regarding IT policies, security, and best practices. Required Skills and Experience: Proven experience with Windows & Linux desktop and server environments. Strong troubleshooting skills for hardware, software, and network issues. Familiarity with Active Directory, Group Policy, and user management processes. Knowledge of IT security best practices, including antivirus solutions and endpoint protection. Expertise in software installation, driver configurations, and system updates. Experience with remote desktop support tools. Basic understanding of networking concepts such as IP addressing, DNS, DHCP, and VPN. Proficiency in supporting Office 365, email clients, and enterprise-level applications. Excellent customer service and communication skills for providing end-user support. IT certifications such as CompTIA A+, Microsoft Certified (MCP, MCSA), or ITIL are highly desirable.

Analyst I - Infrastructure Services Location: Bangalore Job Description: The Analyst I - Infrastructure Services will be responsible for providing technical support, assisting with infrastructure-related tasks, and contributing to the monitoring, troubleshooting, and documentation of infrastructure systems. This position requires a proactive individual who can work collaboratively with the team to address infrastructure challenges and continuously improve technical skills. Essential Job Functions: Provide technical support in infrastructure services, responding to issues, and assisting with various infrastructure tasks. Contribute to infrastructure projects and tasks under supervision. Participate in monitoring and basic troubleshooting of infrastructure systems to ensure optimal performance. Collaborate with team members to address infrastructure-related challenges and meet departmental goals. Assist in the development and maintenance of infrastructure documentation, including incident logs, records, and system configurations. Continue to develop and enhance technical skills and stay up-to-date with emerging industry technologies. Apply problem-solving abilities to resolve infrastructure-related issues efficiently. Follow best practices and standards in the delivery of infrastructure services. Basic Qualifications: Bachelor s degree in a relevant field (e.g., Computer Science, Information Technology) or equivalent combination of education and experience. Typically, 2+ years of relevant work experience in infrastructure technology or technical support. Proven experience in infrastructure technology analysis. Proficiency in data analysis and problem-solving techniques. A continuous learner, eager to stay informed about industry advancements and emerging technologies. Other Qualifications: An advanced degree in a relevant field is a plus. Relevant certifications such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect are highly beneficial. This position offers opportunities for growth and development within a dynamic and supportive team environment. If you're ready to enhance your infrastructure services career in a forward-thinking company, we encourage you to apply! Qualification : Bachelors degree in a relevant field (e.g., Computer Science, Information Technology) or equivalent combination of education and experience.

Job Title: Senior Networking Developer (System/Protocol Level) Location: Bangalore Experience: 6+ Years Job Overview We are seeking an experienced Senior Networking Developer with deep expertise in developing, optimizing, and troubleshooting high-performance networking systems and protocol stacks. In this role, you will be responsible for designing, implementing, and maintaining network solutions at both the system and protocol levels, focusing on high efficiency and performance in modern networking environments. Key Responsibilities Networking Protocol & System Development: Design and implement networking protocols at the system level, ensuring efficient, high-performance networking solutions. Protocol Stack Development: Work with L2/L3 protocols (Ethernet, ARP, IP, ICMP) and L4 protocols (TCP, UDP), enhancing their implementation and performance. Advanced Networking: Leverage your knowledge of advanced networking concepts such as Quality of Service (QoS), load balancing, and multicast to improve network performance and scalability. Linux Networking Subsystems: Contribute to the optimization and development of Linux networking subsystems like netfilter, iptables, and eBPF. Kernel-Level Development: Work on kernel-level networking stack optimization, focusing on high-performance and low-latency solutions. Troubleshooting & Debugging: Use network diagnostic tools (Wireshark, tcpdump, strace, gdb) to troubleshoot and resolve issues at all OSI layers, ensuring network reliability and performance. Collaboration: Collaborate with cross-functional teams to address complex networking challenges and implement solutions that meet business and technical objectives. Required Skills & Qualifications Technical Expertise: Strong experience in networking protocol or system-level development. Proficiency in C or C++ for low-level systems programming and optimization. In-depth knowledge of networking protocols, including L2/L3 (Ethernet, ARP, IP, ICMP) and L4 (TCP, UDP). Familiarity with advanced networking concepts such as QoS, load balancing, and multicast. System-Level Knowledge: Experience with Linux networking subsystems, such as netfilter, iptables, and eBPF. Hands-on experience in kernel-level networking stack development and optimization. Debugging & Analysis: Expertise with network diagnostics tools like Wireshark, tcpdump, strace, and gdb. Strong troubleshooting skills at all OSI layers. Preferred Skills High-Performance Networking: Experience with high-performance networking technologies to enhance scalability and network throughput. Programmable Network Devices: Experience working with programmable network devices and integrating them into modern network architectures. SDN (Software-Defined Networking): Familiarity with SDN controllers and protocols like OpenFlow, and their integration in modern networking solutions. As a Senior Networking Developer, you will be at the heart of building cutting-edge networking solutions, contributing to high-performance network infrastructures. This role offers the opportunity to work with the latest networking technologies in a dynamic and collaborative environment. If you're passionate about networking and system-level programming, we encourage you to apply.

Join Us in Revolutionizing the Data Storage Industry We're leading an exciting transformation in the data storage industry. By joining us, you will have the opportunity to make a significant impact, grow alongside a brilliant team, and be at the forefront of cutting-edge technology. If you re passionate about reshaping the future of tech, this is your chance to leave your mark. The Challenge: As a DevOps Engineer, you will be responsible for managing, automating, and optimizing our VMware, cloud, and on-prem Kubernetes infrastructure. Your role will be critical in ensuring the high availability, performance, and scalability of our services. You will work closely with cross-functional teams to architect solutions that improve our engineering operations and align with business needs. Key Responsibilities: Infrastructure Design & Management: Design, deploy, and maintain scalable VMware, Cloud (AWS, GCP, Azure, IBM), and Kubernetes environments. Custom Solutions Development: Develop and implement tailored OpenStack/VMware/Kubernetes solutions based on organizational needs. Automation & CI/CD: Build automation tools and frameworks (CI/CD pipelines) to streamline infrastructure operations and manage workloads (VMs/Pods) lifecycles. Observability & Best Practices: Implement observability best practices for OpenStack/VMware/Kubernetes environments, ensuring reliability and performance. Continuous Improvement: Provide expertise in DevOps methodologies to support continuous improvement and optimize infrastructure efficiency. Troubleshooting & Support: Assist with deployment, configuration, troubleshooting, and provide infrastructure support for AWS/Azure environments. Documentation & Knowledge Sharing: Create and maintain documentation for OpenStack/VMware/Kubernetes architecture and stay current with emerging technologies and industry best practices. On-Call Support: Participate in the follow-the-sun on-call rotation for infrastructure support. What You ll Need to Bring: Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Experience: 5+ years of experience managing and automating large-scale VMware, OpenStack, or Kubernetes environments. Programming Skills: Proficiency in Python, Java, or Go for scripting and automation. DevOps Knowledge: Strong understanding of DevOps principles with hands-on experience using tools like Ansible, Terraform, or Puppet. Observability Expertise: Experience implementing observability solutions with tools like Prometheus, Grafana, Logstash, Elastic, Fluent-bit, or Fluentd. Linux & Networking: Familiarity with Linux, TCP/IP, DNS, DHCP, and related networking concepts. OpenStack/Vmware/Kubernetes: Proven experience working with OpenStack (e.g., OpenStack Yoga), VMware, or Kubernetes (particularly enterprise Kubernetes clusters on bare metal). Virtualization & Containerization: Expertise in virtualization technologies (KVM, VMware, KubeVirt) and container technologies (Docker, Kubernetes). Cloud Experience: Experience with infrastructure support and automation for AWS, Azure, or GCP. Problem-Solving Skills: Excellent troubleshooting abilities with great attention to detail. Communication & Collaboration: Strong interpersonal skills and the ability to collaborate across teams. Preferred Qualifications: Experience with PureStorage products such as FlashArray, FlashBlade, or Portworx. Certifications in Kubernetes (CKA, CKAD), VMware (VCP), or OpenStack (COA). Experience running production VMs in KubeVirt. Familiarity with agile environments and project management tools. What You Can Expect from Us: Pure Innovation: We celebrate critical thinkers, challenges, and trailblazers who strive to innovate. Pure Growth: We support your growth and provide the space for you to contribute meaningfully. We're proud to be named in Fortune's Best Workplaces and certified as a Great Place to Work. Pure Team: We focus on collaboration and teamwork, setting aside ego for the greater good. Qualification : Bachelors degree in Computer Science, Information Technology, or related field.

Job Title: Associate Infrastructure Specialist - IBM Consulting Introduction: As part of the IBM Consulting Client Innovation Centers (Delivery Centers), you'll play a pivotal role in delivering technical and industry expertise to a diverse range of public and private sector clients around the world. These centers offer locally-based skills and expertise, driving innovation and the adoption of new technologies. In this role, you'll join IBM Consulting through our world-class Associate Program designed for university hires. As an Associate at IBM Consulting, you'll have the opportunity to collaborate with a wide variety of clients globally, solving complex business and technical problems. Our clients technical and business needs are ever-evolving, and we re hiring motivated, talented individuals who believe no challenge is too great to overcome. With industries like transportation, energy, insurance, banking, and healthcare rapidly adapting to new technologies, you ll be at the forefront of helping our customers navigate these changes. As an Infrastructure Specialist, you ll help clients choose the best solutions whether on-premises, off-premises, or hybrid ensuring their infrastructure keeps pace with modern demands. Your Role and Responsibilities: Problem Identification & Resolution: Identify business problems, understand customer issues, and provide solutions to resolve them effectively. Service Improvement: Evaluate recurring issues and develop permanent solutions to ensure smooth, ongoing operations. Troubleshooting & Design Fixes: Troubleshoot technical issues and design flaws, working to resolve them and enhance system functionality. Teamwork & Individual Contributions: Work both independently and as part of a team to ensure timely delivery of high-quality solutions. Required Technical and Professional Expertise: Education: BE/B.Tech in any stream, M.Sc. (Computer Science/IT), M.C.A. Experience: 3-5 years of hands-on experience in infrastructure management and cloud technologies. Azure Expertise: Proficiency with Azure IAAS, PAAS, and SAAS services, including:Virtual Machines (VM), Storage Accounts, Load Balancer, Application Gateway, VNET, Route Tables, Azure Bastion, Disaster Recovery, Backup, NSG, Azure Update Manager, Key Vault. Experience with Azure Web Apps, Function Apps, Logic Apps, Azure Kubernetes Service (AKS), Docker, Event Hub, Redis Cache, Service Mesh, Istio, App Insight, Databricks, Active Directory (AD), DNS, Log Analytics Workspace, ARO (Azure Red OpenShift). Orchestration & Containerization: Proficient in Docker, Kubernetes, and RedHat OpenShift. Security Management: Experience in Firewall Management, including FortiGate firewall configuration and management. Preferred Technical and Professional Expertise: Cloud Monitoring Tools: Experience with cloud-native monitoring tools such as CloudWatch, CloudTrail, Azure Monitor, Activity Log, vROps, and Log Insight. Server Management: Experience managing and monitoring servers (Windows, Linux, AIX, AWS Linux, Ubuntu Linux). Storage Management: Expertise in storage monitoring and management, including Blob storage, S3, EBS, backups, recovery, and snapshots. Innovation: Work at the cutting edge of technology, helping global businesses adopt and integrate innovative solutions. Global Impact: Your work will have a direct impact on how industries around the world are evolving and leveraging new technologies. Career Growth: Gain access to IBM s resources, professional development programs, and career advancement opportunities. Collaborative Culture: Join a dynamic and diverse team where collaboration, mentorship, and learning are at the forefront of everything we do. If you re ready to embark on an exciting career in infrastructure management, apply to join IBM Consulting and contribute to shaping the future of technology for industries worldwide! Qualification : BE / B Tech in any stream, M.Sc. (Computer Science/IT) / M.C.A

Job Title: Site Reliability Engineer (SRE) Cloud Platform & Production Pipeline Initiatives Location: Bangalore, India (Office-based role) About Couchbase: As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI-driven world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission! Job Overview: As a Site Reliability Engineer (SRE), you will play a pivotal role in managing, optimizing, and maintaining Couchbase s cloud infrastructure for Capella, our Database as a Service (DBaaS) platform. You will be responsible for ensuring the reliability and performance of our cloud service while collaborating closely with engineering teams to improve deployment pipelines, security practices, and overall system health. You will work across cloud platforms and multiple tools to provide guidance, mentorship, and contribute to the strategic direction of cloud operations. Responsibilities: Infrastructure Management: Manage, monitor, and maintain the infrastructure for Capella to ensure reliable operations. Security & Compliance: Implement and manage cloud environments in accordance with company security guidelines, including vulnerability management, penetration testing, and compliance requirements (SOC 2, PCI-DSS, GDPR, HIPAA, etc.). CI/CD & Release Pipeline: Collaborate with engineering teams to optimize CI/CD processes, aiming for a highly resilient deployment strategy, ideally with zero downtime. Cloud Optimization: Stay up-to-date with new technologies and industry trends to continuously improve cloud platform architecture and meet the evolving needs of the business. Security Integration: Work with development teams to integrate security scanners within the DevOps lifecycle, enhancing security posture. Leadership & Mentorship: Provide guidance on architecture, code reviews, and technical feedback to improve service reliability, security, cost, and performance. Incident Management: Demonstrate exceptional problem-solving skills, proactively identifying and addressing potential issues before they affect business operations. Collaboration: Partner with development teams, application owners, and stakeholders to integrate best practices and ensure seamless service delivery. Requirements: Experience: 5+ years in Site Reliability Engineering (SRE), DevSecOps, or similar roles, with significant experience working in public cloud environments. Programming & Scripting: Proficiency in languages such as Go, Python, Java, or Ruby. Linux Expertise: High proficiency with Linux operating systems. Kubernetes Management: Experience in managing and maintaining Kubernetes clusters (both self-managed and managed platforms like AWS EKS). Security & Vulnerability Management: In-depth knowledge of security tools and practices (vulnerability management, pen testing, SCA, DAST, SAST), with hands-on experience using tools like Sysdig, Synk, and Blackduck. Cloud Platforms & Tools: Strong experience with cloud platforms (AWS, GCP, Azure) and open-source tools like Artifactory, Jira, Jenkins, Grafana, Prometheus, Datadog, Thanos, etc. Configuration Management: Proficiency with Terraform, Git, and CI/CD platforms (e.g., CircleCI, GitHub, Spinnaker). Networking Security: Solid understanding of TCP/IP, DNS, HTTP, Firewalls, VPNs, and other networking security concepts. Preferred Skills: Availability & Reliability: Knowledge of SLO/SLA, availability, reliability, and performance concepts. Incident Management: Experience with on-call rotations and incident management. Database Experience: Familiarity with databases, particularly Couchbase. Security Certifications: Relevant certifications in security or cloud technologies are a plus. Couchbase reimagines database technology to deliver a fast, flexible, and affordable cloud database platform, empowering developers to build applications with exceptional customer experiences. Trusted by over 30% of the Fortune 100, Couchbase drives innovation and customer success through its Capella platform. Benefits at Couchbase: Generous Time Off Program: Flexibility to care for yourself and your family. Wellness Benefits: Access to world-class medical plans, dental, vision, life insurance, and employee assistance programs. Financial Planning: RSU equity program, ESPP, retirement planning, and business travel insurance. Career Growth: Focused on your career development and success. Fun Perks: Ergonomic and comfortable office setup, food & snacks for in-office employees, and more!

Job Title: Infra Tech Support Practitioner Location: Bengaluru Educational Qualification: 15 years of full-time education Experience Required: Minimum 3 Years Role Overview As an Infra Tech Support Practitioner, you will be responsible for technical support, maintenance, and troubleshooting of production and development systems. This role involves working with various platforms, networks, and operating systems, providing L1 and L2-level troubleshooting, and ensuring seamless system operations. You will support and implement technology at the OS level across servers and networks while ensuring adherence to defined operational models and processes. Key Responsibilities Technical Support & Troubleshooting Provide ongoing technical support and maintenance for production and development systems. Troubleshoot Cloud Unified Communication Operations and related server/network issues. Perform L1 and L2 (basic and intermediate) troubleshooting to resolve technical challenges. Ensure timely resolution of technical issues to maintain business continuity. Infrastructure & Operations Management Manage hardware/software support across different platforms. Implement technology solutions at the OS level for various vendors/brands. Collaborate with cross-functional teams to diagnose and resolve system/software problems. Documentation & Knowledge Sharing Document troubleshooting steps and solutions for future reference. Provide training and guidance to junior team members. Participate actively in team discussions and contribute solutions to technical challenges. Continuous Learning & Best Practices Stay updated on industry trends, best practices, and emerging technologies. Apply knowledge of the ITIL framework for effective service management. Must-Have Skills: Proficiency in Cloud Unified Communication Operations. Strong understanding of network protocols and communication technologies. Experience in troubleshooting and resolving technical issues efficiently. Knowledge of server and network hardware components. Good-to-Have Skills: Familiarity with the ITIL framework for service management. Work Environment & Expectations Independently perform tasks and become an SME (Subject Matter Expert). Contribute to problem-solving and innovative solutions in team discussions. Ensure smooth infrastructure operations and technical issue resolution. Engage in continuous learning and stay updated on industry best practices. Work on cutting-edge cloud and network technologies. Collaborate with top professionals in a global environment. Enhance your skills and grow in a challenging, fast-paced role.

We re growing fast and attracting the best talent in the world. Bricksters as we call ourselves are a special mix of smart, curious, quick thinkers. If you ask a Brickster what they love about working here, you ll likely hear about our culture. We are seeking an experienced NOC Engineer to join our team. The successful candidate will be responsible for monitoring critical Databricks infrastructure and developing monitoring tools and alerting dashboards. They will also work closely with stakeholders to investigate and resolve incidents, perform root cause analysis, and propose solutions to increase the reliability and stability of the Databricks unified analytics platform. The impact you will have here: Monitor critical infrastructure, triage alerts to proactively identify incidents, and work with stakeholders to resolve incidents. Investigate incidents and propose solutions to improve platform reliability and stability. Perform root cause analysis for recurring incidents and provide proactive solutions. Develop toolings or automate processes to improve platform monitoring and alerting. Contribute to software development efforts to improve overall service reliability and stability. Communicate effectively with internal stakeholders, including executive staff, to provide incident analysis. Participate in war rooms and temporary communication channels during outages. Demonstrate cross-functional leadership and establish ownership of incidents and outages. Multitask on several incidents and/or projects Minimum of 5 years of experience as a NOC, SRE, or DevOps engineer Strong knowledge of cloud technologies such as Azure, AWS, and GCP Hands-on experience with monitoring, logging, and alerting tools such as ELK, Prometheus, Grafana, Pager Duty, etc. Experience with containers and orchestration technologies such as Docker and Kubernetes. Proficiency in automation and scripting Linux systems administration skills. Excellent communication skills. Willingness to learn Databricks products Bachelor's degree in Computer Science or a related field About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visithttps://www.mybenefitsnow.com/databricks. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone. Qualification : Bachelor's degree in Computer Science or a related field is required.

Position: Senior Site Reliability Engineer Join us as a Senior Site Reliability Engineer on our Reliability Team and do the best work of your career while making a profound social impact. In this role, you will design and build sophisticated systems and software that align with our customers business goals and environments. You will collaborate with product management, engineering teams, customer success, and support to deliver innovative features and enhancements across Boomi s product offerings. Key Responsibilities Incident Management & SLAs: Participate in detecting, remediating, and reporting production incidents, ensuring that SLAs and SLOs are well-defined and consistently met. On-Call Rotation: Provide on-call support for planned and unplanned events. Collaboration: Partner with engineering teams to implement improvements, standardize processes, and drive consistent results. Disaster Recovery: Lead DR exercises, game days, and readiness training with SRE and engineering counterparts. Observability & Tooling: Collaborate with service engineering teams to build and automate tooling, implement best practices in observability, and ensure the scalability and reliability of Boomi s production services. Infrastructure Automation: Automate provisioning and maintenance of Boomi s infrastructure using tools like Terraform and Ansible. Technical Mentorship: Guide and mentor other engineers through design collaboration and code reviews. What You ll Bring Essential Requirements Expertise in defining, measuring, and improving reliability metrics (SLOs, SLIs, error budgets). Strong experience in observability practices (monitoring, logging, distributed tracing), preferably using Splunk and New Relic, including the ability to create custom dashboards from scratch. Proficiency in infrastructure automation using Terraform, CloudFormation, and Ansible playbooks, with scripting experience in Python. Hands-on experience conducting and automating disaster recovery (DR) exercises in AWS, validating RPOs and RTOs. Deep understanding of AWS components and the ability to design and implement APIs for internal use. Desirable Requirements 7+ years of experience in the software engineering industry, with exposure to large-scale production systems. Cloud certification (AWS, Azure, GCP, Oracle), with experience in services such as compute, containers, and databases. Experience in containerization best practices, cloud-native concepts, and security awareness in the cloud. Working at Boomi means doing what you love, surrounded by trailblazers with an entrepreneurial spirit. Our culture fosters innovation, encourages collaboration, and celebrates the unique contributions of every individual. Take the first step toward your dream career at Boomi where ideas shape the future of technology.