DNS Troubleshooting Tools Jobs in Gurgaon

Job Title: Software Support Executive Location: Gurugram Employment Type: Full-Time Experience Required: Fresher Salary: 1.92 LPA Position Overview: We are looking for a motivated and detail-oriented Software Support Executive to join our team in Gurugram. This is an excellent opportunity for fresh graduates who are eager to begin their career in IT support and customer service. Key Responsibilities: Provide first-level technical support to users for software-related queries Manage and resolve support tickets in a timely manner Troubleshoot and analyze issues related to software functionality and performance Escalate complex issues to the development or technical teams when necessary Document support interactions and solutions for future reference Communicate effectively with users to ensure clear understanding and resolution Required Skills: Basic knowledge of SQL for querying and troubleshooting Understanding of software ticketing systems and support workflows Good problem-solving and analytical skills Strong verbal and written communication Ability to learn quickly and work in a fast-paced environment Preferred: Internship or academic exposure to software support or SQL is a plus Familiarity with helpdesk tools like Jira, Freshdesk, or Zendesk

Position: Junior Configuration Engineer Location: Gurgaon Department: IT / Infrastructure Employment Type: Full-Time Company: GSPANN Technologies Job Description: GSPANN is seeking a detail-oriented Junior Configuration Engineer to support system configurations, software deployments, and cloud monitoring. The ideal candidate will work closely with IT teams to ensure infrastructure reliability, security, and efficient configuration management using SCCM, Azure, and Windows Server technologies. Role and Responsibilities: Manage and maintain the System Center Configuration Manager (SCCM) console for software deployments, updates, and system configuration management. Monitor cloud resource performance and health utilizing Azure Monitor. Administer Windows Server environments with a focus on security, performance optimization, and availability. Support configuration management processes in alignment with organizational IT standards and policies. Diagnose, troubleshoot, and resolve system performance and configuration issues. Develop and maintain comprehensive documentation of configuration processes and operational procedures. Collaborate effectively with senior engineers and cross-functional IT teams to implement configuration changes. Skills and Experience: Bachelor s degree in Information Technology, Computer Science, or related discipline. 4-6 years of experience in configuration management or similar technical roles. Microsoft Certified: Azure Administrator Associate or equivalent certification is required. Experience with SCCM Console, Azure Monitor, and Windows Server environments. Familiarity with additional configuration management tools is a plus. Strong understanding of IT best practices and standards in enterprise environments. Excellent problem-solving, analytical, and communication skills. Ability to thrive in a fast-paced, dynamic work environment. Qualification : Bachelors degree in Information Technology, Computer Science, or related discipline.

Position: Infrastructure Engineer - SQL, Oracle, Sybase Location: Gurgaon Department: IT / Infrastructure Employment Type: Full-Time Company: GSPANN Technologies Job Description: GSPANN is looking for a skilled Infrastructure Engineer with deep expertise in SQL, Oracle, and Sybase databases. The successful candidate will design, optimize, and maintain enterprise database environments ensuring high performance, robust security, and data integrity. Role and Responsibilities: Design, implement, and manage enterprise databases using MySQL, Oracle Database, and Sybase platforms. Optimize database performance by employing techniques such as indexing, partitioning, and query optimization. Troubleshoot and resolve query-related and performance issues to maintain smooth database operations. Implement database backup, recovery, and disaster recovery processes to safeguard data. Develop and maintain database security policies, managing user roles, permissions, and access controls. Collaborate with development teams to understand database requirements and deliver efficient solutions. Document database architectures, configurations, operational procedures, and technical protocols. Monitor database performance and scalability to ensure reliability and efficiency. Evaluate emerging database technologies and incorporate updates as needed. Provide guidance on process accountability, data monitoring, and exception handling to improve data quality. Work with cross-functional teams to optimize business processes through automation and simplification. Utilize data conversion tools and techniques to assist with data migration and transformation initiatives. Skills and Experience: Bachelor s or Master s degree in Computer Science, Information Technology, or a related discipline. Relevant certifications in Oracle, MySQL, or Sybase are preferred. 6 to 8 years of experience in infrastructure engineering with hands-on expertise in MySQL, Oracle, and Sybase databases. Strong SQL programming skills and deep understanding of database management system principles. Proven experience in query debugging, performance tuning, and troubleshooting. Excellent analytical, problem-solving, and communication skills. Familiarity with data migration and transformation processes and tools. Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or a related discipline.

Job Summary: Senior Application Specialist Location: Gurgaon, India Grade Level: 10 Department: Operations Group Company: S&P Global Market Intelligence Overview: As a Senior Application Specialist, you will play a pivotal role in delivering expert-level application support for thinkFolio, S&P Global s portfolio management software. You will be the primary liaison for troubleshooting and resolving client issues, maintaining service excellence, and contributing to documentation and process improvements. This role offers extensive cross-functional collaboration and interaction with global clients in the banking, asset management, and hedge fund industries. Key Responsibilities: Serve as a product expert for thinkFolio, offering technical and functional support to clients. Troubleshoot and resolve complex client issues efficiently, escalating when necessary. Manage incoming support requests, ensuring SLAs are met while maintaining clear communication. Document client issues, resolutions, and communication using internal support systems. Collaborate with global teams across business lines and senior management for knowledge sharing and resolution tracking. Contribute to the creation and maintenance of user manuals, troubleshooting guides, and knowledge base content. What You Bring: Education: Bachelor s degree in Computer Science, Information Technology, or related field. Experience: 5+ years in enterprise software support; experience in financial services or investment systems is preferred. Technical Skills: Proficiency in SQL, scripting languages, and data analysis tools. Soft Skills: Strong analytical, problem-solving, and communication skills. Ability to multitask and prioritize under pressure. Mindset: Customer-first attitude with an aptitude for learning new financial technologies and sharing knowledge. What s In It for You: Accelerated growth through exposure to enterprise software used by global financial institutions. Cross-regional collaboration and learning opportunities in a high-impact environment. Access to continuous learning, competitive compensation, wellness programs, and family-friendly benefits. The chance to be part of a global, inclusive organization driven by Integrity, Discovery, and Partnership. About S&P Global Market Intelligence: A division of S&P Global, we provide essential data, insights, and technology that enable clients to make confident decisions. We empower businesses to track markets, manage risk, and identify opportunities in a fast-changing global environment. Qualification : Bachelors degree in Computer Science, Information Technology, or related field.

Job Summary: Associate, Technical Application Support Location: Gurgaon, India Department: Operations Group Division: S&P Global Market Intelligence Role Overview: As an Associate in Technical Application Support, you will be a key technical consultant supporting S&P Global s Channels Data Delivery solutions. You will work closely with global product specialists, sales teams, and external customers to deliver high-quality technical assistance around product deployment, configuration, performance tuning, and troubleshooting. Your expertise will bridge customer environments and our data delivery products, ensuring smooth integration into mission-critical workflows. Key Responsibilities: Provide deep technical support for Channels Data Delivery products, including Xpressfeed Loader deployment and configuration. Assist with sizing, deployment, troubleshooting, and performance tuning in client environments. Partner with pre- and post-sales teams to support client needs and opportunities. Drive innovation by proposing automation and efficiency improvements in support processes. Monitor evolving product features, participate in strategy discussions, and contribute to product testing. Act as the voice of the customer by relaying feedback for product enhancements. Support client implementations, upgrades, migrations, and ongoing technical operations. Who You Are: Education: Degree in Computer Science, Information Systems, or equivalent experience. Experience & Skills: Strong troubleshooting and problem-solving skills with attention to detail. Hands-on experience with software deployments, Windows/Linux OS, and SQL querying. Familiarity with cloud environments (AWS, Azure, or Google Cloud), especially AWS EC2 and RDS/Aurora. Comfortable leading client-facing technical discussions. Preferred: Knowledge of finance, capital markets, and database administration (SQL Server, Oracle, PostgreSQL). Experience with FTP, proxies, network and security protocols, and data integration techniques. Familiarity with Agile/SCRUM and product development lifecycle. What You ll Gain: A dynamic role interacting directly with clients and global teams on enterprise-level financial data products. Exposure to the evolving landscape of financial markets and technology-driven data solutions. Opportunities for career growth through continuous learning, skill development, and cross-functional collaboration. Access to competitive benefits supporting your health, well-being, and financial future. About S&P Global Market Intelligence: S&P Global Market Intelligence provides trusted data, insights, and technology solutions that empower customers to make informed business decisions. Our team is dedicated to excellence, integrity, and innovation in delivering essential intelligence to global markets. Qualification : Degree in Computer Science, Information Systems, or equivalent experience.

Lead DevOps Engineer Location: Gurugram, India Type: Full-Time Experience: 2+ Years Category: Technology About Investwell Investwell (Excel Net Solutions Pvt. Ltd.) is India s leading enterprise software platform for financial advisors. We help top financial advisors manage and grow their clients investments through powerful digital solutions that process lakhs of transactions daily. If you want to be part of a team transforming how millions of Indians invest, this is your opportunity. Role Overview We are looking for a proactive and skilled Lead DevOps Engineer to own and improve our cloud infrastructure, CI/CD pipelines, monitoring systems, and overall deployment processes. You ll be a key player in automating workflows, ensuring production stability, and enabling our engineering team to deliver faster and more reliably. Key Responsibilities CI/CD Ownership: Manage and optimize CI tools (e.g., GitLab) and CD pipelines using Jenkins. Monitoring & Observability: Set up and maintain monitoring tools (e.g., Prometheus, Grafana, Datadog, Sentry, Elasticsearch) for logs, metrics, and traces. Automation: Write Bash/Shell scripts for deployment automation, analytics tasks, and alerting systems. System & Security: Secure environments with firewalls, VPNs, and tools like Cloudflare. Monitor system performance and address bottlenecks. Cloud & Infrastructure: Manage on-premise and cloud environments (AWS, Azure). Spin up and scale infrastructure using ELB and autoscaling. Incident Management: Conduct root cause analysis for system outages or performance issues. Database Operations: Manage permissions, performance, backups, and patching across MySQL, MSSQL, PostgreSQL, etc. Release Coordination: Work closely with developers and QA to ensure secure, smooth, and error-free deployments. Process Optimization: Define and implement efficient development, testing, release, and support workflows across environments. Required Skills & Experience 2+ years of hands-on experience in a DevOps or Systems Engineering role. Proficiency with AWS and Azure, including EC2, Load Balancers, and server orchestration. Experience with GitLab, Jenkins, and CI/CD pipeline creation. Strong knowledge of Bash scripting and automation. Experience with server migration (on-premise to cloud preferred). Proficient in configuring observability tools like Prometheus, Grafana, Datadog, Sentry, Elasticsearch. Understanding of security best practices and tools like Cloudflare. Solid database administration skills (MySQL, PostgreSQL, MSSQL). Proven track record of diagnosing and resolving production issues effectively. Nice to Have Exposure to containerization (e.g., Docker, Kubernetes). Familiarity with Infrastructure-as-Code (Terraform, Ansible). Experience working in Fintech or regulated environments. Perks & Benefits 5-day work week with flexible hours. Group medical insurance coverage up to 3 Lakhs. Free consultations with certified financial planners for your personal financial goals. Guidance and tools to help you begin your investment journey. Fun, collaborative culture with regular office activities. At Investwell, you ll be a part of the infrastructure backbone that empowers India s leading financial advisors. You'll work on real-time systems, drive mission-critical automation, and be empowered to make meaningful decisions every day. Join us to shape the future of fintech infrastructure in India.

Job Title: Senior Software Developer (Java) Location: Gurugram, India Experience Required: 3+ Years Job Type: Full-Time | Permanent About G+D Giesecke+Devrient (G+D) has been a trusted global technology leader for over 170 years, making the world safer through innovative security solutions in Digital Security, Financial Platforms, and Currency Technology. Partnering with central banks, commercial banks, and cash-in-transit (CIT) companies worldwide, G+D leads the market in advanced currency management and digital payment solutions. Role Overview: As a Senior Software Developer (Java), you will play a key role in advancing the Compass Cash Center product our leading cash center workflow solution that digitizes cash management processes globally. You will focus on developing and testing enterprise-level financial software, primarily using Java technologies like Spring Boot microservices and Hibernate ORM. Collaborate with an international agile team based in India and Germany to build scalable, high-quality software solutions. Key Responsibilities: Design, develop, and unit test Java components for enterprise financial applications. Integrate your components with those developed by teammates to deliver seamless solutions. Troubleshoot and resolve technical issues throughout the development lifecycle. Collaborate closely with system testers, support specialists, and business analysts. Develop proof of concepts to validate design ideas and technical feasibility. Actively contribute as a Scrum team member to meet sprint goals and improve development processes. Provide accurate effort estimates for assigned tasks. Maintain high code quality and adhere to development standards. Work cross-functionally with teams in Gurugram and Munich. Required Skills & Qualifications: Bachelor s degree in Computer Science or related field. Minimum 3 years of hands-on experience with Java technologies and frameworks, including Spring Boot, Hibernate, and RESTful services. Strong understanding of object-oriented design, analysis, and development principles. Experience working with J2EE Application Servers such as WebSphere or JBoss. Proficiency in Hibernate ORM for database management. Solid experience with RDBMS like Oracle and SQL Server. Familiarity with version control tools including GIT, GitHub Copilot, and Azure DevOps. Experience using IDEs such as IntelliJ IDEA or Eclipse. Excellent debugging, troubleshooting, and problem-solving skills. Strong written and verbal communication skills in English. At G+D, our people are our greatest asset. We offer a diverse, inclusive, and inspiring work environment where professionalism and human values go hand in hand. Your work will directly contribute to securing billions of lives globally. Enjoy competitive benefits, international collaboration, and meaningful projects that make a difference. Qualification : Bachelors degree in Computer Science or related field.

Job Title: Senior Software Developer (SAP BusinessObjects) Location: Gurugram, India Job Type: Full-Time | Permanent About G+D For over 170 years, Giesecke+Devrient (G+D) has been a global leader in SecurityTech, delivering innovative solutions in Digital Security, Financial Platforms, and Currency Technology. We safeguard physical and digital currencies worldwide. Join us and help shape the future of secure payments and cash management. Role Summary As a Senior Software Developer (SAP BusinessObjects), you will design, develop, and test reports and dashboards for our Compass Cash Center product, which serves banks and cash-in-transit businesses globally. You will focus on SAP BusinessObjects data engineering, universe design, and report creation to provide actionable insights supporting cash management operations. You will collaborate closely with cross-site Scrum teams based in India and Germany. Key Responsibilities Design, implement, and test SAP BusinessObjects reports for cash management solutions. Develop and maintain data models and universe designs aligned with reporting requirements. Create custom Web Intelligence reports and interactive dashboards. Collaborate with stakeholders to gather and understand detailed reporting needs. Assist in effort estimation for new reports and enhancement projects. Troubleshoot and resolve report development and performance issues. Develop proof of concepts (PoCs) to validate reporting designs and assumptions. Provide user training and documentation for reporting tools and processes. Participate in continuous development process improvements. Required Skills & Qualifications Bachelor s degree in Computer Science or related field. 5+ years of experience developing reports using SAP Business Intelligence (SAP BO 4.x). Certification in Web Intelligence for Business Intelligence (BI) Analytics preferred. 2+ years of experience with RDBMS technologies (Oracle, SQL Server). Strong proficiency in SQL and experience with Java and .NET applications. Hands-on experience with SAP BO Administration and universe design. Familiarity with version control tools like Git and Azure DevOps. Excellent troubleshooting and debugging skills. Strong communication skills with experience in multicultural team environments. Our greatest asset is our people. We foster an inspiring and diverse workplace that values professionalism, human values, and continuous growth. Join our international team and help improve security for billions worldwide. Qualification : Bachelors degree in Computer Science or related field.

Key Responsibilities: Responsible for design, development, testing, troubleshooting, measurement, optimization and improvement of software, new products, and code libraries across platforms. Partners with cross functional experts (Product Management, Sales, Design, etc) to determine customer focused solutions. Leverage best practices, articulates ideas, & markets them across team and organization. Promotes a culture of continuous learning. Leads application/framework/service design efforts, optimizing for quality, testing, and scale. Communicates clearly with the team and management to define & achieve goals. Must Have: 2+ years of Experience with Angular. Excellent knowledge of front-end design and development. Strong expertise with HTML, CSS, and writing cross-browser-compatible code. Hands-on and implements complex AngularJS applications, directives, controllers, services. Good understanding of AJAX and JavaScript DOM manipulation techniques. Experience in JavaScript build tools like Grunt or Gulp. Thorough understanding of Computer Science Fundamentals and data structures. Critical thinking and problem-solving skills. Experience in working with the backend team for integrations. Experience with RESTful services.

Introduction We are a tech-driven company passionate about delivering exceptional customer experiences. Our team ensures seamless support, efficient logistics, and top-notch device management. Join us in a dynamic environment that values innovation, dedication, and proactive problem-solving. You will manage inventory, prepare devices, ensure accurate shipping and documentation, and provide technical support and repairs. Your ability to multitask, solve problems efficiently, and deliver exceptional service will drive operational success and customer satisfaction. Your Job Responsibilities Logistics Operations Handle incoming stock, maintain accurate records, and ensure proper storage. Assess, clean, and prepare devices for reuse or repair to ensure "out-of-the-box" quality. Pack items securely, label them for shipping, and maintain precise records of transactions. Conduct regular inventory checks to ensure accuracy and accountability. Quickly report missing, lost, or damaged items to supervisors. IT Support and Repairs Provide empathetic, personalized assistance via phone, email, and chat for device-related issues (e.g., laptops, smartphones). Diagnose and resolve technical problems efficiently, escalating complex issues when necessary. Perform hardware repairs, including replacing screens, batteries, and other components. Manage software installations, updates, and troubleshooting. Liaise with external vendors when necessary. Ensure all repairs meet company standards through rigorous testing. Identify recurring issues, update knowledge bases, and suggest device and application improvements. Work with colleagues to ensure consistent, high-quality user experiences and brainstorm solutions. Share user insights with product teams and participate in training to stay updated on product features and industry trends. Mobile Device Management (MDM) Demonstrate working knowledge of MDM solutions like Hexnode, Jamf, or similar tools. Configure, enroll, and manage devices through MDM platforms. Implement and manage security and compliance policies via MDM systems. Resolve device-specific issues related to MDM configurations. Skills, Knowledge, and Expertise Essential Skills Experience in logistics, inventory management, and IT support. Working knowledge of Mobile Device Management (MDM) solutions like Hexnode, Jamf, or similar platforms. Strong organizational skills and attention to detail. Knowledge of laptop hardware/software, remote troubleshooting, and device repair. Familiarity with shipping, receiving, and inventory tracking processes. Exceptional communication skills to guide users and explain technical concepts clearly. Ability to speak and communicate effectively in English and Hindi (additional languages are a bonus). Technical Proficiency Experience with Google Suite, CRM, and support ticketing systems. Familiarity with various operating systems (Windows, macOS, iOS, Android). Ability to create shipping labels, manage inventory, and perform cycle counts. Preferred Qualifications Certifications in technical support, logistics, or relevant technology areas. Certifications in Apple IT Support or Microsoft IT Support Specialist are desirable. Experience with device management tools like Apple Business Manager and MDM solutions like Hexnode or Jamf. Prior experience working at laptop/desktop repair centers, with experience in chip-level repairs. Personality Needs Accountable and responsible for support and regular operations. Diligent and detailed with case documentation. Ability to speak up and highlight gaps in the process. Resourceful and solution-focused. This combined role offers a unique opportunity to apply logistics expertise, MDM knowledge, and technical support skills in a fast-paced, customer-focused organization. If you re organized, tech-savvy, and dedicated to delivering outstanding service, we d love to hear from you! We re a people-first company where AI and innovation meet purpose. Guided by values of Openness, Enthusiasm, and Kindness, we invest in your growth and well-being, embracing flexibility, continuous learning, and inclusivity. Benefits: Remote work and flexibility: Customize your schedule. Comprehensive leave policy: 52 weekends, 40 days of consolidated leave, plus special leaves. Inclusive, supportive culture: Diversity and equal opportunities at the core. Medical insurance for you and your family. Professional coaching and mentorship opportunities.

Job Information: Work Experience: 3+ years Industry: IT Services Job Type: FULL TIME Location: Gurgaon Key Responsibilities: Ability to drive the major incident to resolution as Incident commander and involve in the post-mortem process. Identify gaps within the current monitoring infrastructure and create/enhance tools to address them. Perform event root cause analysis using logs, tools, and available documentation. Contribute to documentation to improve resolution time. Assess the impact of the potential client or platform-wide incidents and escalate to the appropriate teams. Timely escalation of problems that could be potential risks. Experience with logging/monitoring tools (Kibana, Grafana, Prometheus, or any other standard monitoring tool). Working understanding of web infrastructure (Load balancers, application servers). Bachelor s/Master s degree in Engineering, Computer Science (or equivalent experience). 3+ Years of experience as Devops Engineer. Terraform and CI/CD configuration, pipelines, and jobs. Must have strong knowledge of Terraform. Must have experience in Python. Kubernetes understanding, CLI, service re-provisioning. Must have experience creating Helm charts and performing common k8s maintenance tasks. Minimum 3 years of experience working with containerized applications. Should have hands on experience with AWS Services. Solid understanding of system performance and monitoring. Demanding high availability of service and quality of support service to the customer. Operating system (Linux) configuration, package management, startup, and troubleshooting. Good communication skills with an ability to relay incident details expeditiously, concisely, and accurately. Strong knowledge of infrastructure and application development toward operational support. Highly motivated individual, Self-starter, and a quick learner. Extensive knowledge of Incident/Change/Problem management. Ability to write simple to moderately complex scripts and programs for automation, tools, frameworks, dashboards, alarms. (Python, TypeScript, Bash). Qualification : Bachelors/Masters degree in Engineering, Computer Science (or equivalent experience).

We are looking for a Ruby on Rails Developer to join our engineering team. In this role, you will be responsible for building API interfaces and backend infrastructure and collaborate with UI, connectivity and DevOps teams to come up with elegant solutions to complex problems. Role And Responsibilities: Designing and developing new web applications Maintaining and troubleshooting existing web applications Writing and maintaining reliable Ruby code Integrating data storage solutions Creating back-end components Identifying and fixing bottlenecks and bugs Integrating user-facing elements designed by the front-end team Connecting applications with additional web servers Maintaining APIs Required Skills and Capabilities: Bachelor s degree in computer science, computer engineering, or related field Experience working with ruby on rails as well as libraries like Resque and RSpec Ability to write clean ruby code Proficiency with code versioning tools including Git, Github, SVN, and Mercurial Experience with AngularJS or BackboneJS Familiarity with MVC, Mocking, RESTful, and ORM Good understanding of front-end technologies including HTML5, JavaScript, and CSS3 Knowledge of server-side templating languages including Slim and Liquid Familiarity with testing tools Qualification : Bachelors degree in computer science, computer engineering, or related field

We are seeking a highly experienced Senior Snowflake Data Engineer to join our team. The ideal candidate will be responsible for designing and implementing robust data solutions within Snowflake, ensuring they are efficient, secure, and scalable. Responsibilities Engage in Snowflake data modeling to create and maintain optimized models tailored for data ingestion and analytical needs Develop and sustain ETL pipelines to consolidate data from diverse sources into Snowflake while preserving data integrity Fine-tune the performance of Snowflake deployments, optimize storage usage, and manage data partitioning for prompt and reliable data access Establish strong data security measures, implement role-based access controls, and apply data masking techniques to uphold data governance standards Leverage tools like dbt and Apache Airflow for scheduling and automating data processes and pipeline surveillance Cooperate closely with cross-functional teams including data scientists and business analysts to solve intricate data issues and carry out effective troubleshooting Create detailed documentation and reports on data architectures, ETL processes, and system operations to facilitate clear communication and knowledge sharing across the organization Requirements 5-8 years of experience in a data engineering role Background in information warehousing with AWS or Azure, utilizing DBT, Snowflake Proficiency in Python programming, workflow management tools including Argo, Oozie, or Airflow Snowflake modeling fundamentals like roles, schema, and databases Competency in data vault modeling, designing, and developing data transformation pipelines using DBT We offer Opportunity to work on technical challenges that may impact across geographies Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications Opportunity to share your ideas on international platforms Sponsored Tech Talks & Hackathons Unlimited access to LinkedIn learning solutions Possibility to relocate to any EPAM office for short and long-term projects Focused individual development Benefit package: Health benefits Retirement benefits Paid time off Flexible benefits Forums to explore beyond work passion (CSR, photography, painting, sports, etc.) Qualification : 5-8 years of experience in a data engineering role

The Role: Associate, IT Service Operations The Team: Our team is responsible for business management activities within the Technology group of OSTTRA including Technology Budget Management, Purchase request to Purchase order processes, the streamlining of business processes, and being enablers for the overall success of the Technology group. Our team values efficiency, innovation, and collaboration to drive operational excellence and pride ourselves on our ability to identify and implement process improvements while maintaining a strong focus on delivering high quality results to support the organizational success. The Impact: The Business Management analyst plays a crucial role in contributing to the overall objectives of the team and Technology organization. By optimizing business processes, headcount activities and ensuring seamless purchase order and invoice management, this role directly impacts the organization s operational efficiency, cost effectiveness and productivity. What s in it for you: We are looking for an experienced (5+ years in a similar role) IT ServiceDesk Engineer who can work independently, self-motivate and work in a global and multicultural team and goes the extra mile to ensure high quality in the work delivered. To enjoy working in this role we believe you have deep technical and process-oriented skills within your area of expertise, are very structured and thorough, are humble and take responsibility for the greater picture. Responsibilities: The role Directly responsible and accountable for the delivery of excellent end-user support to colleagues across all OSTTRA locations (APAC, India, UK and US) while being an integral member of larger EUC global support. Act as the first point of contact for the business, logging, triaging, managing, and resolving incidents and service requests across all OSTTRA EUC technologies Provide first and second line support via telephone support, email, live support, in person walk ups and managing queues from Self Service Portal, chats, emails and other channels. Identify, troubleshoot, resolve all support issues relating to OSTTRA Group corporate laptop, productivity & collaboration suites, telephony, video conferencing and associated business applications. Providing effective handover and escalation when necessary Effectively deal with all workloads within agreed Service Level Agreement periods. Ensure that information security considerations and controls are in place and always adhere to the Information Security policies. Provide advanced remote and deskside technical support for desktop (laptop) and telephony environment. Knowledge of Microsoft Windows 10, AD, MS Endpoint Management, Microsoft Endpoint manager, SCCM, Autopilot, Cloud App security Microsoft 365, Google Workspace and storage solutions and audio/visuals desktops/laptops/printers)Knowledge should also include hardware support (including Responsible for working with third party service providers to ensure end to end support is maintained as required. Document, maintain, use and share appropriate product and services knowledge articles and learn about new products and services as required To keep up to date with developments within the organization that may have an impact on the user experience. To fulfil any additional / ad hoc duties as required to meet the needs of the business What We re Looking For: In depth experience & expertise on Google Workspace is a must In depth experience & expertise on Microsoft 365 is a must Understanding and experience of Microsoft Exchange/Active Directory/Microsoft 365, creating and managing emails accounts, creating and amending distribution groups, creating, amending and troubleshooting issues with user accounts and permissions, including Group policies. Ability to work from ITSM tools such as Jira and self-prioritize workstack. Act on initiative with minimal management, and on multiple tasks concurrently In depth knowledge of Windows 10/11 Knowledge of standard range of desktop applications and hardware Follow-me print solutions Understanding of mobile devices iOS and Android and mobile device management (Microsoft Endpoint manager and Google MDM) Knowledge and experience of using anti-virus systems Knowledge of networking configuration LAN/WAN and wireless connections, with a technical ability and understanding of FTP, SSL etc hardware and operating systems (e.g. Windows, Linux, Apple) , storage solutions Desktop/Laptop/Telephony Working knowledge and understanding of Experience with basic networking protocols and network services including DNS, DHP and TCP/IP Basic understanding of IT Security, network protocols, firewall and VPN configurations, as well as remote access, content filtering, spam filtering, malware and virus protection Knowledge of audio and video conferencing technologies Knowledge and understanding of End User Collaboration systems email, chat, voice video, conferencing etc Previous experience within a Technical Service Desk/Desktop role in a Customer Service environment Professional qualifications: ITIL v3 Foundation, Service Desk Institute SDA or equivalent ITSM qualification Experience & expertise in working with JAMF. As this is a global role, some international travel may be necessary.

The Role: DNS Specialist The Team: The OSTTRA Technology team is composed of Capital Markets Technology professionals, who build, support and protect the applications that operate our network. The technology landscape includes high-performance, high-volume applications as well as compute intensive applications, leveraging contemporary microservices, cloud-based architectures The Impact: Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets What s in it for you: We are seeking a technically excellent, Cloud Network Engineer to join the India team. You will be an organized, hardworking, friendly, and confident individual, with excellent communication and interpersonal skills to fit into the company culture. This is an excellent opportunity to work as a key member of this highly visible global finance team, in a growing business. Responsibilities: We are seeking a DNS Specialist who will be a member of OSTTRAs global network infrastructure team that is responsible for our office, data centre and cloud network infrastructure. As a DNS Specialist, you will play a crucial role in architecting and optimising our DNS infrastructure for global scale. The successful candidate will possess a deep understanding of networking principles, exhibit proficiency in Linux operating systems, and demonstrate expertise across a diverse range of DNS technologies, including but not limited to BIND, Route53, and Google Cloud DNS. What We re Looking For: A degree in Computer Science or a related subject or the equivalent in knowledge and work experience A minimum of 5 years of experience with networks operations and architecture Proficiency in DNS protocols, standards, and best practices Knowledge of DNS-related technologies such as DNSSEC, DANE, and Anycast Hands-on experience in several of the following: BIND, Route53, Google Cloud DNS, Infoblox, and Unbound. Solid understanding of networking network protocols including TCP/IP, DNS, DHCP, HTTP, and HTTPS. Self-motivated and great under pressure. Big-picture understanding of the networking concepts behind virtual environments and various hybrid cloud initiatives Excellent verbal and written communication skills Experience from configuration management and change management Hands-on experience of Linux operating systems Experience using Infrastructure as Code and network automation tools such as Terraform, Ansible, Git and Python The Location: Gurgaon, India About Company Statement: OSTTRA is a market leader in derivatives post-trade processing, bringing innovation, expertise, processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networks, providing a proven suite of Credit Risk, Trade Workflow and Optimization services. Together these solutions streamline post-trade workflows, enabling firms to connect to counterparties and utilities, manage credit risk, reduce operational risk and optimize processing to drive post-trade efficiencies. Qualification : A degree in Computer Science or a related subject or the equivalent in knowledge and work experience

About the Role: Oracle s CGIU Enterprise Communications Platform engineering team is seeking a skilled Cloud DevOps Engineer to support our development teams throughout the DevOps lifecycle. This role focuses on leveraging the full benefits of cloud computing while minimizing the associated risks and costs. The ideal candidate will have a deep understanding of cloud technologies, DevOps methodologies, and best practices to help the team stay competitive and achieve business objectives. Key Responsibilities: Automated Systems: Design, implement, and maintain automated build, deployment, and testing systems to streamline the software development lifecycle. Optimization: Lead efforts to optimize build and deployment processes for high-volume, high-availability systems, ensuring efficient delivery and scalability. Monitoring & Issue Resolution: Monitor production systems to ensure high availability and optimal performance, proactively identifying and resolving any issues or bottlenecks. Infrastructure as Code (IaC): Develop and maintain infrastructure as code using Terraform to automate provisioning and configuration management. CI/CD Pipelines: Create and maintain continuous integration/continuous deployment (CI/CD) pipelines using tools like GitLab CI/CD to automate testing and deployment processes. Scalability & Security: Continuously work to improve the scalability, security, and resilience of systems, driving the adoption of best practices across development and operations teams. Collaboration & Guidance: Participate in the design and implementation of new features, offering guidance on deployment and operational processes. Security Compliance: Collaborate with the security team to ensure compliance with industry and company standards, implementing security measures to safeguard systems against potential threats. Innovation: Stay updated on emerging trends and technologies in the DevOps space, making proactive recommendations to improve team processes and the platform. Leadership & Mentorship: Lead and mentor junior DevOps engineers, ensuring their growth and facilitating collaboration across multi-functional teams to achieve project success. Mandatory Skills & Qualifications: Experience: 7+ years of experience as a DevOps Engineer in a cloud environment. Education: Bachelor s degree in Engineering or Computer Science (4-year program). Technical Expertise: Proficiency in Java or Python programming. Hands-on experience with AWS, Azure, or OCI (Oracle Cloud Infrastructure). Expertise in Terraform and managing infrastructure as code. Solid experience with GitLab CI/CD, Jenkins, or similar tools for building and deploying applications. Strong familiarity with Docker, Kubernetes, and containerization technologies. Advanced troubleshooting skills in Kubernetes environments during deployments. Experience with Bash/Python scripting for automation and process improvement. Understanding and working knowledge of REST APIs. Solid background in Linux administration. Experience in designing, maintaining, and troubleshooting CI/CD pipelines. Thorough understanding of DevOps culture and Agile Methodology. Good to Have: SaaS & Multi-Tenant development experience. Cloud Security and knowledge of cybersecurity in cloud environments. Experience with the Java programming language. Familiarity with the ELK stack (Elasticsearch, Logstash, Kibana). Previous experience in telecommunications and networking environments. Soft Skills: Communication: Strong command of spoken and written English. Adaptability: Ability to manage multiple tasks and adjust to shifting priorities in a fast-paced environment. Collaboration: Excellent teamwork skills, a positive attitude, and a commitment to delivering high-quality work. Problem-Solving: Strong analytical and troubleshooting skills, with a drive to resolve issues and improve processes continuously. Drive for Impact: A proactive mindset with a focus on making a meaningful difference in a dynamic, high-performance team. Why Join Us: Oracle is committed to fostering innovation, collaboration, and personal growth. As a Cloud DevOps Engineer, you'll have the opportunity to work with cutting-edge technologies in a fast-evolving space, making a direct impact on our platform s scalability, security, and overall success. You will also be a key mentor and leader in shaping the DevOps culture across teams. Qualification : Bachelors degree in engineering / Computer Science spanning 4 years.

Job Title: Advance Engineer Vehicle Networks Location: Gurgaon Job Family: Research and Development Employment Type: Full-Time About CNH Industrial Innovation. Sustainability. Productivity. At CNH Industrial, we re breaking new ground to sustainably advance the vital work of farmers and builders worldwide. From alternative power solutions to precision productivity technology, our innovative products help feed and shelter a growing global population. Join our collaborative global team where your skills help drive customer success and innovation. Job Purpose As an Advance Engineer in Vehicle Networks, you will guide the team on technology application and standardization of technical processes. You will share product knowledge, keep updated on emerging technologies, and assist in implementing technical strategies. Mentoring team members on process adherence and tool usage, managing stakeholders, and actively participating in cross-functional meetings are key parts of this role. Taking ownership of your area of scope and handling complex tasks will distinguish you. Key Responsibilities Deliver network functional and diagnostic projects. Develop and maintain system architecture documentation for design reviews. Manage Symbol Libraries and maintain signal/message dictionaries. Ensure adherence to and actively drive industry standards (SAE, ISO). Support continuous development process improvements. Mentor and guide team members on tools, software, and processes. Experience & Skills Required 5 to 10 years experience in off-road machinery requirements, operations, and electronic specifications (for experienced profiles). Ability to work within an offshore team with an open and collaborative mindset. Agricultural or off-road machinery engineering background preferred. Strong knowledge of CAN networks, SAE / J1939 / ISO11783 standards. Proficient with tools such as Vector CANDB++ (Admin version), CANoe or CANalyzer, BUS Master. Ability to interpret specifications and test reports to address network issues. Understanding of ECU architectural designs. Preferred Qualifications Master s or Bachelor s degree in Electrical, Electronic, Mechatronic, or Telecommunication Engineering. Special interest in communication technologies (CAN, J1939) and engineering process support. Fluent in English. Dynamic international career opportunities. Inclusive, respectful, and collaborative work culture. Flexible work arrangements. Comprehensive benefits including savings & retirement plans, tuition reimbursement, parental leave, adoption assistance, fertility & family building support. Employee assistance programs. Charitable contribution matching and volunteer time off. Grow your career at CNH Industrial where innovation meets purpose. Qualification : Masters or Bachelors degree in Electrical, Electronic, Mechatronic, or Telecommunication Engineering

Job Title: Content Writer SEO Location: Gurgaon Employment Type: Full-Time About INFRAMANTRA At INFRAMANTRA, we re more than just a leading PropTech advisory firm we re a community of innovators reshaping the real estate experience. With 15+ years of industry expertise, we are committed to delivering customer-centric solutions while nurturing a collaborative, inclusive, and growth-driven culture. Whether it's guiding clients through residential or commercial journeys, we combine structure with innovation to ensure long-term success. Life @ INFRAMANTRA Work hard, celebrate harder that s our mantra. From international retreats like our 2024 celebration in Phuket to regular wellness and social programs, we prioritize work-life balance and team well-being. We're proud to be an equal opportunity employer, championing diversity, inclusion, and a culture of respect where every voice is valued. Job Summary We are looking for a talented and experienced SEO Content Writer to join our growing marketing team. In this role, you'll create compelling, search-optimized content that drives traffic, generates leads, and supports our business goals. If you're passionate about content marketing and SEO, and want to make a real impact in a high-growth environment, we d love to hear from you. Key Responsibilities Conduct research on industry-related topics to develop engaging content ideas. Write high-quality, SEO-friendly content for various platforms: website pages, blogs, articles, and press releases. Perform keyword research and apply on-page SEO best practices (meta tags, headings, internal linking, etc.). Collaborate with the marketing and SEO teams to develop and execute content strategies aligned with company goals. Edit and proofread content for clarity, accuracy, grammar, and brand consistency. Stay updated on the latest SEO trends, Google algorithm changes, and content marketing strategies to enhance content performance. Qualifications & Requirements Bachelor's degree in English, Journalism, Marketing, Communications, or a related field. 3 6 years of professional content writing experience, with a strong portfolio of SEO-optimized content. Deep understanding of SEO principles, keyword research tools (e.g., SEMrush, Ahrefs, Ubersuggest), and optimization techniques. Exceptional writing, editing, and proofreading skills with strong attention to detail. Ability to manage multiple projects, meet deadlines, and work both independently and collaboratively. Qualification : Bachelor's degree in English, Journalism, Marketing, Communications, or a related field

Category: Administrative Staff Type: Full Time Location: Medanta, Gurugram Job Description: Data Analysis: Collect, clean, and analyze inventory and store data to identify trends, variances, and operational inefficiencies. Develop data models, reports, and dashboards that provide actionable insights into stock levels, order patterns, and consumption rates. Collaborate closely with inventory, procurement, and supply chain teams to enhance forecasting and stock replenishment strategies. Utilize data visualization tools such as Excel, Power BI, and PowerPoint to present complex data clearly and effectively. Coordinate with the IT team to develop automated reporting tools. Auditing: Conduct audits on inventory records, store transactions, and stock management processes to ensure compliance with company policies. Perform physical stock verifications and reconcile discrepancies with system records. Assess internal controls, risk management practices, and the effectiveness of store and inventory operations. Prepare detailed audit reports with actionable recommendations to mitigate risks and improve accuracy. Ensure timely follow-up on audit action plans and report progress to management. MIS Preparation and Reporting: Develop and maintain comprehensive MIS reports to track key performance indicators (KPIs) related to inventory and store management. Prepare daily, weekly, and monthly performance and inventory status reports. Provide insights and recommendations to senior management based on MIS data analysis to support strategic decision-making. Design custom reports and templates to better monitor inventory movement and storage efficiency. Ensure timely dissemination of reports and data insights to relevant stakeholders. Qualifications: Bachelor s degree in any field. Proven experience (1-3 years) in data analysis, auditing, and MIS reporting preferably in inventory or supply chain management. Proficiency in data analysis tools and ERP systems such as Excel, SAP, and Power BI. Basic knowledge of inventory management and control processes. Strong analytical, problem-solving, and communication skills. Qualification : Bachelors degree in any field.

Position: Market Research Analyst Location: Gurugram Experience: 2 5 Years Qualification: Any Graduate Working Days: 5 Days per Week Working Hours: 9 Hours per Day Job Overview: We are seeking an analytical and detail-oriented Market Research Analyst to support strategic decision-making by delivering actionable insights through market analysis, competitor research, data interpretation, and revenue optimization. The ideal candidate will have a strong grasp of research tools, excellent data handling capabilities, and a strategic mindset to support business growth. Key Responsibilities: Primary & Secondary Research Conduct in-depth primary and secondary research to gather insights on industry trends, consumer behavior, and market opportunities. Campaign & Data Analysis Analyze performance metrics from email marketing campaigns using Excel and Google Analytics. Track KPIs like open rates, click-through rates, and conversions. Segment audiences for personalized marketing and extract data-driven insights to enhance ROI. Competitor & Market Analysis Perform comprehensive competitor analysis, including product offerings, pricing, customer reviews, and market positioning. Use tools like SWOT analysis, market segmentation, and trend forecasting to inform strategic direction. Business Development Identify and assess new market opportunities, potential partnerships, and emerging trends to support the business development team. Contact Discovery Leverage tools like Hoovers, ZoomInfo, Lusha, LinkedIn Sales Navigator, Apollo, and more to identify and verify contact information for potential leads. Data Management Manage, cleanse, and validate datasets using Excel functions (VLOOKUP, Pivot Tables, etc.) to ensure data accuracy and relevance. Revenue Analysis Analyze revenue streams and apply market intelligence to support financial growth. Identify key performance drivers and align strategies to boost profitability. Cross-functional Collaboration Partner with marketing, sales, and strategy teams to align research efforts with business goals. Regulatory Awareness Monitor and analyze regulatory and policy changes impacting industry operations and business opportunities. Key Skills & Qualifications: Strong analytical and critical thinking skills. Hands-on experience with Excel, Google Analytics, and research platforms. Ability to manage, clean, and interpret large data sets. Familiarity with contact discovery tools and LinkedIn Sales Navigator. Working knowledge of market segmentation, competitor tracking, and KPI analysis. Excellent communication skills and cross-functional collaboration abilities. Highly organized with keen attention to detail. Qualification : Any Graduate and above