Documentation Jobs in Ahmedabad

Junior Coordinator ERP to CRM Digitization Location: Ahmedabad Role Objective: Support the digitization and integration of ERP and CRM systems by coordinating tasks, gathering process inputs, assisting in data mapping, and ensuring smooth collaboration between internal teams and vendors for timely project delivery. Key Responsibilities Project Support & Coordination Assist the project lead in day-to-day coordination between internal teams and IT/CRM vendors. Track task progress, maintain project documentation, and escalate delays or issues promptly. Business Process Documentation Collect inputs from sales, operations, and finance teams to document workflows. Maintain process maps, SOPs, and user requirement documents. Data Handling & Validation Assist in mapping customer, product, pricing, and order data between ERP and CRM systems. Support data cleanup, migration activities, and reconciliation during testing phases. User Acceptance Testing (UAT) & User Coordination Organize and monitor UAT for CRM/ERP modules. Gather user feedback and communicate effectively with the implementation team. Training & Onboarding Support Help prepare user guides and training materials. Support internal training sessions and address basic user queries during rollout. Key Requirements Bachelor s degree in Business, Engineering, IT, or related field. 2 4 years experience in ERP/CRM support, sales operations, or business process roles. Familiarity with tools like Zoho CRM, Salesforce, SAP, Tally, or MS Dynamics preferred. Good understanding of core business processes: inquiry, quotation, order processing, and invoicing. Strong documentation, follow-up, and coordination skills. Preferred Exposure Experience with CRM or ERP implementation/support projects. Basic knowledge of integration or automation tools (e.g., Zapier, API workflows). Proficiency in Excel, Google Sheets, and documentation tools. Comfortable working across IT, sales, and accounts teams. Qualification : Bachelors degree in Business, Engineering, IT, or related field

Position: Service Engineer Location: Ahmedabad Employment Type: Full Time Experience Required: 3 5 Years Company: Phillips Machine Tools India Pvt Ltd Industry: Industrial Machinery / Manufacturing Job Overview We are seeking a highly motivated and customer-focused Service Engineer to join our best-in-class service team supporting HAAS CNC machines. In this role, you ll be responsible for delivering prompt, professional, and legendary service, ensuring machine uptime, and maintaining strong client relationships. You will handle both electrical and mechanical troubleshooting, installation, commissioning, and post-sales support for our HAAS machine tools. As the frontline of our brand, your commitment to customer satisfaction will play a critical role in reinforcing Phillips' reputation as a trusted and innovative CNC solution provider. Key Responsibilities Attend and resolve service calls promptly to minimize machine downtime. Perform installation and commissioning of HAAS CNC machines across assigned customer sites. Provide mechanical and electrical support for machine diagnostics, repairs, and routine maintenance. Document service activities, problem-solving summaries, and escalate critical issues as needed. Maintain clear, open communication with both junior and senior team members to promote learning and improvement. Build and nurture long-term customer relationships, acting as the go-to expert for all service-related queries. Ensure timely arrangement and sourcing of spare parts (in or out of warranty). Work collaboratively to create a positive, supportive, and growth-oriented work environment. Proactively identify recurring issues and suggest long-term solutions for improved machine reliability. Demonstrate total ownership of your service territory by aligning with Phillips high service standards and performance metrics. Requirements 3 5 years of hands-on experience in service, maintenance, or installation of CNC machines or industrial automation equipment. Strong troubleshooting skills in both mechanical and electrical domains. Willingness to travel frequently to customer sites within the assigned region. Excellent communication, interpersonal, and documentation skills. Ability to work independently as well as part of a team in a fast-paced environment. Strong problem-solving mindset with a commitment to customer satisfaction. Understanding of HAAS machines will be an added advantage. Opportunity to work with cutting-edge CNC technology Competitive compensation and performance-based incentives Supportive team culture and mentorship Exposure to industry-leading service processes and global standards Training and upskilling opportunities for professional growth About Phillips Machine Tools India Pvt Ltd Phillips India is the exclusive distributor for HAAS Automation in India. With a legacy of trust, technical excellence, and a deep commitment to customer success, we empower Indian manufacturers with world-class machine tools and service support. Join us in building the most dependable and responsive service team in the industry. Apply now and become the face of Phillips' legendary customer support.

Project Coordinator Location: Ahmedabad Experience: 1-3 Years Qualification: Graduate / Diploma in any relevant field Employment Type: Full-Time Role Objective: To support the project team by maintaining schedules, facilitating communication among stakeholders, and ensuring timely progress of architectural and design projects. Key Responsibilities: Assist in maintaining project schedules, tracking tasks, and coordinating activities across teams. Facilitate smooth communication between architects, designers, clients, and other stakeholders. Prepare and share weekly client updates and monthly project status reports. Document meeting discussions, track action items, and update project timelines accordingly. Identify and raise flags for potential delays or coordination gaps to ensure proactive resolution. Core Competencies: Strong organizational and multitasking skills. Good written and verbal communication skills. Detail-oriented with ability to track multiple project elements simultaneously. Ability to collaborate effectively across teams and client groups. Basic understanding of architectural or design project workflows is a plus. Qualification : Graduate / Diploma in any relevant field

Job Title: Senior WordPress Developer Location: Ahmedabad Employment Type: Full-Time Experience Required: 3+ Years Position Overview: We are looking for a talented and experienced Senior WordPress Developer to join our development team in Ahmedabad. The ideal candidate will have strong expertise in WordPress and WooCommerce development, with the ability to build and maintain dynamic, data-driven websites and applications. Key Responsibilities: Develop, code, and maintain WordPress websites and data-driven web applications using WooCommerce Customize WordPress themes and plugins to meet project requirements Write clean, well-documented, reusable, and efficient code Collaborate with front-end and back-end developers to ensure seamless website functionality Integrate and interact with RESTful APIs, handling data formats like JSON and XML Optimize website performance, speed, and SEO best practices Ensure security best practices are followed in all development activities Troubleshoot and resolve issues related to WordPress sites and plugins Required Skills & Qualifications: Minimum 3 years of professional experience in WordPress and WooCommerce development Proficiency in PHP and MySQL Strong knowledge of WooCommerce architecture and theme/plugin customization Solid understanding of both front-end (HTML, CSS, JavaScript) and back-end development Experience working with RESTful APIs and data formats (JSON, XML) Familiarity with website optimization and performance tuning techniques Good understanding of security practices in web development

Job Title: Software Support Executive (Fresher) Experience: Fresher Location: Rajkot, Gujarat Vacancies: 6 Job Type: Full-Time Job Overview: We are seeking enthusiastic and customer-focused Software Support Executives to join our team in Rajkot. This entry-level role offers an excellent opportunity to start your career in software technical support, client training, and product testing. If you are eager to learn, communicate effectively, and provide exceptional client support, we want to hear from you! Key Responsibilities: Provide software technical support and training to clients via calls and remote/online sessions. Assist in testing new software releases and offer constructive feedback for improvements. Build and maintain strong, long-lasting relationships with clients through excellent service. Perform software installation and conduct client training sessions. Participate in internal training programs as required. Respond promptly to support calls and provide effective solutions. Complete assigned tasks within the estimated time frame. Basic knowledge of SQL and Crystal Reports is a plus but not mandatory. Eligibility & Requirements: Freshers with a keen interest in software support and client management. Good communication skills and the ability to handle client interactions confidently. Basic understanding of software concepts and troubleshooting. Willingness to learn and adapt in a fast-paced environment. Preferred Skills: Familiarity with SQL queries and Crystal Reports will be an added advantage. Strong problem-solving and analytical skills. Patience and a customer-oriented mindset. Personal Attributes: Positive attitude, self-motivated, and proactive. Excellent interpersonal and teamwork skills. Ability to manage time effectively and work under pressure. Kickstart your career in software support with hands-on training and growth opportunities. Work in a collaborative and supportive environment based in Rajkot. Gain valuable experience interacting with clients and working on real-world software products. Apply today to join our team of Software Support Executives and build a rewarding career in software support!

Job Title: Business Analyst Experience: 1-3 Years Positions: 2 Location: Rajkot, Gujarat Job Type: Full-Time Job Overview: We are seeking a detail-oriented and proactive Business Analyst with 1-3 years of experience to join our team. The ideal candidate will work closely with clients, development, and testing teams to analyze business processes, gather requirements, and deliver effective software solutions. This role involves managing project scope, creating documentation, and ensuring smooth communication between stakeholders. Key Responsibilities: Understand client requirements and recommend appropriate solutions. Analyze business processes, existing systems, and requirements; propose functional designs. Create initial project scope and detailed Software Requirement Specification (SRS) documents. Develop wireframes and coordinate with designers for design mock-ups. Present documentation to clients and secure approval/sign-off. Collaborate with development and testing teams throughout the software development lifecycle to clarify requirements. Manage scope extensions and change request (CR) documents effectively. Support the delivery team during project execution. Review design mock-ups internally from a UAT perspective. Stay updated on market trends and continuously upgrade relevant skills. Manage multiple projects simultaneously with strong attention to detail. Required Skills & Qualifications: Bachelor s degree in BE-IT/CS, B.Tech-IT, MCA, or MSc-IT. 1-3 years of relevant Business Analyst experience. Strong understanding of web and mobile technologies. Proficient in project management, Microsoft Office, and wireframing tools. Excellent verbal and written communication skills in English. Strong analytical, documentation, and stakeholder management skills. Work on diverse projects with industry-leading clients. Opportunity to enhance your analytical and project management skills. Collaborative and supportive work environment in Rajkot. If you are passionate about bridging business and technology, apply now to join our team as a Business Analyst!

Job Title: Project Coordinator Location: Ahmedabad, Gujarat Job Type: Full-Time Job Overview: We are looking for a detail-oriented and experienced Project Coordinator to join our dynamic software development team in Ahmedabad. The ideal candidate will ensure smooth project execution by maintaining plans, schedules, and budgets, coordinating with stakeholders, and facilitating effective communication across teams. Key Responsibilities: Project Planning and Monitoring: Maintain and track project plans, timelines, work hours, and budgets. Develop and implement project strategies aligned with organizational objectives. Create and manage project calendars to meet deadlines and milestones. Identify risks and issues early and recommend effective solutions. Stakeholder Collaboration: Organize and participate actively in stakeholder meetings. Document and communicate meeting outcomes, actions, and decisions. Manage stakeholder expectations and guide discussions towards optimal solutions. Lead meetings when necessary and distribute minutes promptly. Communication and Documentation: Prepare presentations and project materials for meetings. Maintain thorough and up-to-date project documentation. Follow up on action items to ensure timely completion. Project Execution and Quality Assurance: Monitor progress to ensure deadlines are met and deliverables meet quality standards. Support project teams with assigned tasks as needed. Adjust project plans in response to changes or emerging challenges. Ensure adherence to project management frameworks and best practices. Qualifications & Skills: Proven experience as a Project Coordinator or in a similar role within software development. Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Proficient in project management tools and software. Ability to manage multiple stakeholders and facilitate teamwork. Detail-oriented with a proactive problem-solving attitude. Join our team in Ahmedabad and contribute to delivering successful software projects with effective coordination and communication!

Site Engineer Fire & Safety | 2+ Years Experience | Ahmedabad We are hiring a detail-oriented Site Engineer with 2+ years of experience in fire and safety project management. The candidate will oversee on-site operations, ensuring compliance with fire safety regulations while coordinating with various stakeholders to deliver projects on time and within budget. Key Responsibilities: Oversee and manage on-site fire and safety projects, ensuring all activities comply with relevant safety regulations and standards. Conduct regular site inspections and risk assessments to identify potential hazards. Coordinate effectively with clients, contractors, and other project stakeholders to ensure smooth operations. Prepare and maintain detailed reports, documentation, and progress updates. Implement, monitor, and enforce fire safety protocols and emergency procedures on-site. Troubleshoot and resolve issues related to fire safety systems promptly. Provide training and guidance to on-site personnel regarding fire safety best practices. Ensure timely project completion while adhering to budget constraints. Required Skills & Qualifications: Minimum 2 years of experience as a Site Engineer in the fire and safety sector. Strong knowledge of fire safety regulations, standards, and compliance requirements. Excellent coordination and communication skills. Ability to manage multiple stakeholders and work effectively under pressure. Proficiency in report preparation and site documentation. Location: Ahmedabad, India

Job Title: Project Coordinator Location: Ahmedabad, India About Metizsoft Metizsoft Solutions Pvt Ltd offers a collaborative and dynamic culture designed to foster long-term career growth. We take pride in our continuous evolution and innovation, driven by a skilled and dedicated project management team. Join us to be a part of an environment that values creativity and excellence. Job Description We are looking for a highly qualified Project Coordinator to support and maintain Metizsoft s position as an industry leader. You will play a key role in developing work plans, tracking progress, and coordinating resources to ensure project success. The ideal candidate will have strong production experience and excellent communication skills to deliver regular updates to management and stakeholders. Key Responsibilities Collaborate with managers and clients to define clear project requirements, scopes, and objectives aligned with organizational goals. Coordinate internal teams and external resources to keep projects within scope, on schedule, and within budget. Monitor project progress, adapting timelines or scope as needed to ensure optimal results. Assign tasks based on team members strengths and skill sets to maximize productivity. Support skill development across teams and facilitate knowledge sharing. Maintain project performance databases to track milestones and overall progress. Report project risks and outcomes to management; escalate issues appropriately. Serve as the primary communication link between internal teams and external vendors or partners. Strengthen partnerships with third-party vendors and researchers to support project objectives. Requirements Minimum of 3 years experience in project coordination. Proven ability to coordinate teams and manage client relationships effectively. Demonstrated success working within corporate environments and interacting with all levels of management. Strong written, verbal, and presentation communication skills. Bachelor s degree or equivalent in a relevant field. Professional certification such as PMP (Project Management Professional) is highly desirable. Work in a supportive and innovative company culture focused on career growth. Engage with diverse projects and cross-functional teams. Opportunity to build strong professional relationships with internal and external stakeholders. Be part of an organization committed to delivering excellence and innovation.

Job Description: Quality Assurance Engineer Location: Ahmedabad Education Qualification: Any Graduate Company Profile: Media NV was established in 2014 and is headquartered in North America as a multinational company with offices in Ahmedabad and Chandigarh. At Media NV, working means being part of a family. We are dedicated to building the best products by leveraging cutting-edge technologies. Our passionate and driven team combines creativity and technology to fully integrate your business with the online world, providing ample opportunities to grow your brand. We are now looking to add a detail-oriented Quality Assurance Engineer to our team. Job Summary: As a Quality Assurance Engineer, you will play a critical role in ensuring our products and services meet the highest quality standards. You will develop and execute test plans, identify bugs, document results, and collaborate closely with the development team to ensure seamless, reliable product releases. Key Responsibilities: Develop, execute, and maintain both manual and automated test scripts aligned with product requirements and specifications. Identify, document, and track defects using defect-tracking tools such as Jira or Bugzilla. Collaborate with development teams to understand functionalities and design effective test cases. Perform diverse testing types including Functional, Regression, Load/Performance, and Usability testing. Validate that software meets business needs and user expectations. Conduct root cause analysis of production issues and collaborate with developers to resolve them. Continuously improve testing processes, tools, and methodologies to enhance coverage and reduce defect leakage. Ensure all software releases undergo thorough testing before production deployment. Prepare and present detailed reports and documentation on testing outcomes. Participate in project meetings to assess quality risks and propose mitigation strategies. Assist in defining QA policies, standards, and best practices across the organization. Qualifications and Skills: Bachelor s degree in Computer Science, Information Technology, or related field. 2-5 years of proven experience in software testing, quality assurance, or related roles. Strong understanding of QA methodologies, tools, and processes. Hands-on experience with automated testing tools like Selenium, QTP, TestNG, or similar. Familiarity with Agile methodologies and working in Scrum teams. Experience testing web applications, mobile apps, and APIs. Knowledge of version control systems such as Git. Strong analytical, problem-solving, and critical thinking skills. Excellent verbal and written communication abilities. Detail-oriented and committed to high-quality deliverables. Ability to work both independently and collaboratively. Experience with CI/CD tools like Jenkins or Bamboo is a plus. Competitive salary with guaranteed increments. Share options available. 5-day work week (Monday-Friday). Health insurance benefits. Monthly team dinners and regular team outings. Supportive and growth-focused work environment. Generous leave policy. Excellent platform for learning, career development, and recognition. Join Media NV and be part of a team that values your expertise and supports your professional growth! Qualification : Bachelors degree in Computer Science, Information Technology, or related field.

Business Analyst (Presales) Location: Ahmedabad Job Overview: We are seeking a Business Analyst with strong presales experience to join our team. The ideal candidate will possess a proven track record in areas such as requirement scoping, functional analysis, technology solution design, cost estimation, and proposal preparation. You will work closely with the sales team to create innovative solutions, contribute to proposals, and ensure successful delivery of client requirements. This role involves collaboration with clients, internal teams, and stakeholders to define project scopes and deliverables, as well as providing detailed costings for proposals. Primary Responsibilities: Proposal Development & Management: Collaborate with the sales team to create proposals and pitches for business opportunities. Manage the entire proposal lifecycle, from scope finalization to proposal submission, ensuring the solution meets client requirements. Assist in preparing detailed costings for clients, ensuring that contracts remain profitable. Client Interaction & Requirement Gathering: Work closely with clients to understand their needs and capture detailed requirements. Serve as a liaison between business development managers, clients, and internal teams to ensure smooth communication and understanding of client expectations. Solution Design & Innovation: Guide clients on innovative solutions, helping to identify win themes, and develop a value proposition for each opportunity. Contribute to solutioning, design, estimation, sizing, and proposal writing for complex opportunities. Collaboration with Stakeholders: Coordinate with multiple stakeholders, business units, and partners for large-scale and complex business opportunities. Provide support in cross-functional collaboration to ensure that the solution aligns with organizational capabilities and client needs. Presales Expertise & Proposal Writing: Develop presales collateral, including wireframes, ballparks, and estimations, to guide proposal flow. Present proposals to clients and stakeholders, articulating the solution and its benefits. Ensuring Delivery Alignment: Ensure that the proposed solutions can be delivered by the company's service teams, meeting client requirements. Proactively address any potential roadblocks or risks to ensure that proposals align with timelines, budgets, and scope. Proposal Presentation & Client Interaction: Present the final proposals to clients alongside the sales team, clearly communicating the value proposition and addressing any concerns or questions. Assist in responding to requests for information (RFIs) and requests for proposals (RFPs). Experience Requirements: Proven Track Record: Demonstrated success in requirement scoping, functional analysis, technology solution design, effort estimation, proposal preparation, and client presentations. Presales Experience: Experience in a presales role, including working on innovative solutions, win themes, proposal flow, and value propositions for Fixed Price, T&M, and Service-based engagements. Solutioning & Proposal Writing: Hands-on experience in solutioning, designing, estimating, sizing, and writing proposals. Stakeholder Collaboration: Ability to collaborate effectively with multiple business units, stakeholders, and external partners for complex opportunities. Process-Oriented Approach: Strong adherence to internal processes for reporting, approvals, and proposal submissions. Exposure to Digital Technology Stacks: Significant exposure to technology domains such as UX, Mobility, IoT, eCommerce, and other digital technologies. Communication Skills: Excellent written and verbal communication skills with the ability to present complex solutions clearly to clients and internal teams. Independent & Collaborative Work Style: Ability to work independently and collaborate effectively within a team-oriented, dynamic environment. Qualifications: Bachelor s Degree in Business, Technology, or a related field. 4+ years of experience in presales, business analysis, or a similar role, with a strong focus on technology solutions. Experience with solutioning, proposal writing, and cost estimation. Strong communication, presentation, and client interaction skills. Familiarity with digital technology stacks such as UX, Mobility, IoT, eCommerce, etc. This is a fantastic opportunity for a Business Analyst with presales experience to drive business success through innovative solutions and collaborative efforts. If you have a background in solution design, cost estimation, and client proposal management, we encourage you to apply. Qualification : Bachelors Degree in Business, Technology, or a related field.

Quality Analyst Location: Ahmedabad Job Overview: We are looking for a dedicated Quality Analyst to join our team. This role is responsible for ensuring the quality of our applications by following written procedures and inspection criteria. The ideal candidate will have a keen eye for detail, excellent communication skills, and a passion for problem-solving. You will be involved in the creation and execution of test plans and test cases, ensuring that the final product meets functional and design specifications. Primary Responsibilities: Test Plan Development & Test Case Design: Identify test requirements from specifications and design a test coverage plan. Develop, document, and maintain functional test cases and other test artifacts, such as test data, data validation, harness scripts, and automated scripts. Ensure that all test cases meet the specifications and align with coding standards. Test Execution & Reporting: Execute tests and deliver timely QA reports with detailed findings. Focus on meeting deadlines and delivering high-quality tests, ensuring quick identification of defects and bugs. Review & Collaboration: Hold and facilitate test plan/case reviews with cross-functional team members to ensure the quality of the product. Work closely with development, project management, and customer support teams to facilitate smooth testing processes. Ensure Compliance with Specifications: Validate that all deliverables meet functional and design specifications and requirements. Liaise with the development team to communicate bugs and issues found during testing. Problem Solving: Apply creative and technical problem-solving skills to translate requirements into effective test plans. Identify and resolve issues that arise during testing and help improve the product's overall quality. Experience Requirements: Test Case Development & Test Planning: Experience in identifying test requirements from specifications, designing test coverage plans, and developing detailed test cases. Functional Testing & Documentation: Proven ability to document and maintain functional test cases and other necessary test artifacts like test data, harness scripts, and automated scripts. Collaboration & Communication Skills: Strong verbal and written communication skills to ensure clear documentation of test plans, test cases, and bug reports. Comfortable liaising with cross-functional teams, including developers, project managers, and customer support. Problem Solving & Technical Skills: Ability to creatively solve technical problems, ensuring that testing efforts are aligned with product requirements and functionality. Attention to Detail & Focus on Deadlines: Ability to find defects quickly and ensure that deadlines for test execution and reporting are met. Qualifications: Bachelor's degree in Computer Science or a related field, or equivalent experience. Previous experience in a Quality Analyst or Software Testing role. Strong understanding of test case development, test plans, and functional testing. Experience with automated testing scripts and test data management is a plus. Excellent problem-solving and analytical skills. If you have a strong passion for quality assurance and enjoy working in a collaborative environment, we encourage you to apply for this opportunity to ensure the success of our product testing efforts. Qualification : Bachelor's degree in Computer Science or a related field, or equivalent experience.

Job Title: Business Analyst Experience: 1-3 Years Positions Available: 02 Qualification: BE-IT/CS, B.Tech-IT, MCA, MSc-IT Job Description: As a Business Analyst, you will play a pivotal role in understanding client requirements and translating them into actionable solutions. Your responsibilities will include: Client Engagement: Understand client needs and recommend suitable solutions tailored to their business goals. Business Process Analysis: Analyze existing systems and business processes, proposing functional designs to enhance efficiency. Documentation: Create detailed software requirement specifications (SRS) and initial scope documents to define project parameters. Wireframing & Design: Develop wireframes and collaborate with design teams to create mock-ups, ensuring alignment with client expectations. Client Presentations: Present functional documents to clients and secure necessary sign-offs for project progression. Collaboration with Development & Testing: Liaise with development and testing teams throughout the software development lifecycle to ensure smooth understanding and execution of requirements. Scope Management: Manage scope extensions and support the delivery team in meeting project milestones. Change Request (CR) Management: Handle Change Request documentation and ensure proper tracking and implementation. Quality Assurance: Review design mock-ups from an internal UAT perspective to ensure quality standards. Skill Upgradation: Stay updated with market trends and continuously enhance skills to stay relevant in a fast-evolving industry. Multitasking: Manage multiple projects simultaneously with a keen attention to detail. Skills & Requirements: Technical Knowledge: Understanding of web and mobile technologies and the software development lifecycle. Proficient in Tools: Skilled in communications, project management, Microsoft Office, and wireframing tools. Language Skills: Strong verbal and written communication skills in English. Attention to Detail: Ability to handle complex tasks with precision and manage multiple priorities effectively. Qualification : BE-IT/CS, B.Tech-IT, MCA, MSc-IT

Job Title: SaaS Business Analyst Location: Ahmedabad, India Job Type: Full-time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help to make the world a better place. And there s a lot more to build. About the Role: We are seeking a SaaS Business Analyst with strong eCommerce and CMS experience to help shape and enhance our AI-powered Digital Experience Platform (DXP), Experro. Experro is a software-as-a-service (SaaS) product used by eCommerce brands to deliver blazing-fast, personalized, and high-converting customer experiences. In this role, you will collaborate with product, engineering, and customer-facing teams to translate business goals into actionable requirements. You ll leverage your knowledge of eCommerce platforms (Shopify, BigCommerce, Magento) and CMS/Customer Data Platforms to drive product improvements, enhance user experiences, and influence the product roadmap with data-driven insights. Key Responsibilities: Requirements & Analysis: Gather and document business requirements, user stories, and acceptance criteria for new features, improvements, and product offerings on the Experro platform. Market & Customer Insight: Stay informed on industry trends, competitor offerings, and customer feedback. Translate findings into recommendations that enhance engagement, conversion rates, and user satisfaction. E-Commerce & CMS Expertise: Use your domain knowledge of eCommerce platforms (e.g., Magento, BigCommerce, Shopify) to shape product features and workflows that align with best practices for online stores, content management, and personalized experiences. Product Design Collaboration: Work closely with UX/UI designers to translate the written requirements into accurate feature designs. Cross-Functional Collaboration: Work closely with Leadership, Product, Engineering, and Customer Success teams to ensure alignment, validate features, and address user challenges. Data-Driven Decisions: Use analytics and reporting tools to identify opportunities for improvement, refine features, and continuously enhance the platform s performance and usability. Qualifications: Educational Background: Bachelor s degree in Business, Computer Science, or a related field. Experience: 3+ years of experience as a Business Analyst (or similar role) with hands-on experience in at least one eCommerce platform (e.g., Shopify, BigCommerce, Magento). Familiarity with CMS and Customer Data Platforms is a plus. Research Skills: Strong ability to research new innovations, concepts, competitors, customer needs, and market trends, and translate them into product feature and improvement ideas. Analytical & Technical Skills: Comfortable with APIs, integrations, and standard analytics tools. Ability to translate data into actionable insights. Communication & Collaboration: Clear and concise communicator who can bridge the gap between technical and non-technical teams. Adaptability: Thrive in a fast-paced environment, quickly adjusting to evolving priorities and changing market demands. Innovation: Be a part of a rapidly growing company at the forefront of digital product development and innovation. Impact: Work on products that transform industries and make a positive impact globally. Collaborative Culture: Join a passionate and dynamic team where ideas are valued and collaboration is key. Career Growth: Rapidops offers opportunities for personal and professional development in a fast-paced, high-reward environment. Qualification : Bachelors degree in Business, Computer Science, or a related field.

Job Title: Technical Document Writer Location: Ahmedabad, India Job Type: Full-time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help to make the world a better place. And there is a lot more to build and transform. Job Overview: We are looking for an experienced Technical Document Writer to join our team. This role focuses on producing and maintaining high-quality technical documents that clarify our IT projects, systems, and processes. The ideal candidate will collaborate closely with technical teams to capture, structure, and convey information effectively to meet the needs of internal and external stakeholders. Key Responsibilities: Documentation Creation and Maintenance: Create, update, and maintain technical documentation such as system requirements, technical specifications, process workflows, API documentation, and user manuals. Collaboration with Teams: Work closely with development, QA, and product teams to understand project requirements and translate them into clear, concise documentation. Technical Guides and Release Notes: Develop technical guides, release notes, and training materials to support product releases and process improvements. Simplify Complex Concepts: Document complex IT concepts in a structured format that is accessible for various audiences, including non-technical stakeholders. Consistency and Accuracy: Ensure consistency and accuracy in all documentation, adhering to company standards and guidelines. Conduct Interviews with SMEs: Conduct interviews with subject matter experts (SMEs) to gather information and verify document content. Review and Edit Documentation: Review and edit technical documents prepared by other team members to ensure clarity, completeness, and accuracy. Stay Current on Industry Standards: Stay up-to-date on industry standards for technical writing to continually improve documentation quality and efficiency. Qualifications: Education: Bachelor s degree in Technical Writing, Computer Science, Information Technology, Communications, or a related field. Experience: 5+ years of proven experience in technical writing within the IT industry, preferably in software or system documentation. Technical Writing Tools: Proficient in technical writing tools such as MS Office, Confluence, JIRA, MadCap Flare, or similar documentation platforms. IT Knowledge: Strong understanding of IT concepts, SDLC (Software Development Life Cycle), and project management methodologies. Communication Skills: Excellent written and verbal communication skills with a keen eye for detail. Independent and Collaborative Work: Ability to work independently and collaboratively in a fast-paced environment. Innovation: Work with a rapidly growing company and help shape the future of digital products and software solutions. Career Growth: Opportunities for learning and advancing your career in technical writing and IT. Impact: Your documentation will help shape the success of our IT projects, influencing both internal and external stakeholders. Dynamic Environment: Be part of a highly collaborative and innovative team dedicated to building cutting-edge solutions. If you re an experienced Technical Document Writer with a passion for clarity and precision, we d love to have you as part of the Rapidops team. Join us in helping businesses across the globe transform and succeed! Qualification : Bachelors degree in Technical Writing, Computer Science, Information Technology, Communications, or a related field.

Job Title: Project Manager (PHP) Location: Ahmedabad Job Type: Permanent Education: Any Graduate / Post Graduate Experience: 10 to 14 years Openings: 1 What You Will Do: Oversee end-to-end execution of web and mobile projects, ensuring timely delivery and high-quality standards. Lead and manage cross-functional teams to define project scope, objectives, and deliverables. Utilize strong core PHP skills and problem-solving abilities to ensure efficient project execution. Collaborate with clients and internal teams to communicate project requirements, status updates, and project deliveries. Manage client communications, including project milestones, deadlines, and team coordination. Demonstrate expertise in web development, including routing, adding JS, UI components, and handling template integration. Leverage tools like Knockout JS, GIT, and SVN for version control and collaboration. Apply Agile methodology and use tools like JIRA for project tracking and management. Conduct risk analysis and ensure successful project delivery by effectively utilizing team resources. Track and report project progress, ensuring alignment with the planned schedule. Coordinate with design and QA teams for project design and testing before delivery. Facilitate key decisions regarding code and design reviews, as well as risk strategies. Manage multiple projects simultaneously across different stages while ensuring operational consistency and standardization. Optimize time management, organizing workloads to maximize productivity and meet deadlines efficiently. What Qualifications You Will Need: Experience: Minimum of 4 years in web and mobile development, with at least 4 years as a Project Manager. Technical Skills: Strong proficiency in core PHP development. Familiarity with web development practices, including JS integration and UI component handling. Knowledge of version control tools like GIT and SVN. Experience with Knockout JS and a solid understanding of Agile methodology and JIRA. Strong understanding of architecture, database management, and plugin development. Ability to manage and execute risk strategies, ensuring successful project delivery. Communication Skills: Excellent written and verbal communication skills for effective client and team interaction. Ability to explain technical tasks clearly to the team and guide them through execution. Leadership and Management: Proven experience managing project design, testing, and ensuring timely deliveries. Ability to manage multiple projects simultaneously at different stages, ensuring consistency and quality. Strong leadership skills with a focus on team collaboration and client satisfaction. Qualification : Any Graduate / Post Graduate

Job Title: Team Lead Odoo Location: Ahmedabad / Mumbai Job Type: Permanent Education: Any Graduate / Post Graduate Experience: 6 to 10 years Openings: 1 Roles & Responsibilities: As a Team Lead Odoo, you will be responsible for leading and guiding the team in delivering customized Odoo solutions. Your primary duties will include: Odoo Module Expertise: Strong experience working with Odoo's default modules, such as Sales, HR, Manufacturing, and Supply Chain. Ability to manage and implement third-party integrations within Odoo. Customization & Development: Lead and drive major customizations of the Odoo platform to meet client requirements. Develop and manage Odoo POS (Point of Sale) systems and backend solutions. Team Leadership: Manage and guide a team of developers, ensuring timely project deliveries and quality code. Provide mentorship and ensure the team s productivity by managing priorities and tasks effectively. Client Interaction & Requirement Mapping: Understand and interpret customer requirements, then map them effectively to Odoo's capabilities. Engage with international clients, ensuring that their needs are met with tailored Odoo solutions. Technical Skills: Strong proficiency in Python, Odoo web development, and backend programming concepts. Proficient in JS, CSS, and integrating with Odoo POS. Excellent knowledge of Odoo s functional architecture. Collaboration & Communication: Excellent communication skills, with the ability to interact effectively with clients, stakeholders, and cross-functional teams. Skills You Should Bring: Technical Skills: Strong knowledge of Python, Odoo modules, JavaScript (JS), CSS, and backend development in Odoo. Hands-on experience with Odoo POS and Odoo web development. Experience: 6 to 10 years of experience in Odoo development, including customization and integration with third-party services. Experience with international clients and understanding their specific business needs. Team Management: Proven ability to manage and lead teams, ensuring successful delivery of projects. Ability to guide and mentor team members in solving complex problems. Client-Facing Skills: Ability to engage directly with clients to gather requirements and offer innovative solutions using Odoo. Qualification : Any Graduate / Post Graduate

Job Title: Project Manager Odoo Location: Ahmedabad Job Type: Permanent Education: Any Graduate / Post Graduate Experience: 8 to 13 years Openings: 1 Roles & Responsibilities: As the Project Manager Odoo, you will lead ERP project implementations and drive successful project delivery. Your core responsibilities will include: Risk & Project Management: Identify ERP project risks and develop risk mitigation strategies to ensure smooth project execution. Oversee all stages of the Project Life Cycle to ensure timely and successful delivery. Develop and manage detailed project plans, including timelines, resources, and dependencies. ERP Implementation Leadership: Manage end-to-end ERP implementations (at least 3 full lifecycle projects) within well-known ERP systems such as Odoo, SAP, Oracle, Microsoft Dynamics, Salesforce, etc. Map end-user requirements with the standard functionalities in Odoo ERP and configure accordingly. Collaborate with cross-functional ERP experts to organize sprints, daily stand-ups, and review meetings. Team Management & Communication: Provide leadership, direction, and constructive feedback to team members to drive performance. Be a proactive team player, overseeing and motivating the team towards project success. Strong communication skills are required to articulate project goals, progress, and issues clearly across all levels. Business Analysis & Problem-Solving: Demonstrate functional knowledge of core business areas such as Supply Chain Management, Logistics, Procurement, Inventory, CRM, Sales/Purchase, Manufacturing, and Accounting. Analyze and recommend business system solutions that align with project goals and deliver measurable results. Stakeholder Management: Interact with senior management and stakeholders, presenting executive summaries, project status updates, and recommendations. Ensure that all project milestones and deliverables are completed according to plan and are aligned with business objectives. ERP System Configuration & Training: Train clients on ERP systems' features, functionalities, and best practices. Assist in business process configuration, documentation of current and future process flows, and ensuring smooth user interface configuration. Provide support for external system integrations if required and ensure smooth user setup for the ERP system. Resource & Conflict Management: Demonstrate strong resource management skills by allocating the right resources to the right tasks. Effectively manage and resolve conflicts within the team to ensure optimal collaboration and progress. Skills & Experience Required: Experience: 8-13 years of project management experience in the ERP domain, with at least 3 full lifecycle implementations using systems like Odoo, SAP, Oracle ERP, Microsoft Dynamics, Salesforce, or other similar ERP platforms. Technical & Functional Skills: Strong techno-functional skills, with the ability to bridge the gap between technical development and business needs. Knowledge of Odoo ERP and its modules, along with the ability to map client requirements to Odoo s functionalities. Project Management: Excellent leadership and project resource management skills. Proficient in creating project plans, risk management strategies, and status reports. Understanding of Agile methodologies, and managing sprints and regular team stand-ups. Business Knowledge: Expertise in various business processes such as Supply Chain, Logistics, Inventory, CRM, Accounting, etc. Proven ability to analyze business systems and recommend strategic solutions. Communication & Presentation Skills: Exceptional verbal and written communication skills to communicate complex ideas effectively to both technical and non-technical stakeholders. Ability to create and deliver formal presentations and executive summaries to senior management. Personal Attributes: Strong problem-solving ability and decision-making skills. Self-motivated and able to work independently with minimal supervision. Capable of handling high-pressure situations and managing stress effectively. Preferred Skills: Experience working with large-scale international clients. Knowledge of ERP integrations and handling external system setups. Experience in Odoo ERP customization and implementation. Qualification : Any Graduate / Post Graduate

Job Title: Business Analyst Team Lead Job Description We are seeking a skilled and proactive Business Analyst Team Lead to join our team. In this customer-facing role, the Business Analyst will be responsible for the clear documentation of project scopes, driving projects to successful completion, and continuously monitoring quality to ensure the successful delivery of eLearning and LMS platform solutions. The ideal candidate will possess a strong ability to communicate with clients, manage project timelines, and lead teams effectively. Key Responsibilities: Lead the successful delivery of projects by tracking progress, managing timelines, and communicating updates to clients. Analyze project objectives, collaborating with Subject Matter Experts (SMEs) to design customer-centric solutions. Oversee the quality of deliverables, tracking work items, and analyzing defect trends to maintain high-quality standards. Manage sprint planning and execution using JIRA, ensuring efficient project progression. Coordinate project deliveries with the technical team to ensure timely completion. Manage and guide the QA team, ensuring quality output and continuous improvement. Proactively identify potential project risks and develop mitigation strategies. Communicate and collaborate effectively with cross-functional teams, including design, technical, and sales teams. Create industry-specific case studies and white papers, demonstrating ROI through detailed analysis. Qualifications: Minimum of 5+ years of experience as a Business Analyst, with a proven track record in successfully delivering projects. Strong understanding of data-driven decision-making tools and techniques. In-depth knowledge of the Software Development Life Cycle (SDLC). Familiarity with pre-sales activities and documentation, such as BRD (Business Requirement Documents) and Scope documents. Solid experience in drafting and preparing documents like Feature Lists, Scope of Work (SOW), Functional Requirement Documents (FRD), and Software Requirement Specifications (SRS). Strong logical reasoning and aptitude skills. Exceptional written and verbal communication skills in English. Ability to clearly explain complex ideas to clients and internal teams. A positive, optimistic mindset with a willingness to learn new technologies. Highly motivated, proactive, and able to work under tight deadlines. Prior experience in a service-based company is highly desirable. If you are an enthusiastic, detail-oriented individual who thrives in a fast-paced environment, we would love to hear from you!

We are seeking an organized and proactive Office and HR Assistant to join our team (Female). The ideal candidate will provide essential support to the smooth functioning of our office operations and assist the Human Resources department. The Office and HR Assistant will play a crucial role in maintaining a productive and harmonious work environment. Responsibilities Office Administration Greet visitors, answer incoming calls, and handle inquiries in a courteous and professional manner. Maintain and organize office supplies, ensuring availability for all staff members. Handle incoming and outgoing mail, and manage courier services as required. Maintain office cleanliness and ensure a well-organized workspace. Preferable experience on Adobe XD, Angular, WordPress Human Resources Support Assist in the recruitment process by posting job listings, screening resumes, and scheduling interviews. Prepare new employee onboarding materials and conduct orientation sessions. Maintain employee records and update HR databases with relevant information. Process HR-related paperwork, including employee contracts and benefits enrollment. Administrative Support Assist in preparing and editing various documents, reports, and presentations. Help with data entry, file management, and other administrative tasks. Support finance and accounting with basic bookkeeping and expense tracking. Office Culture and Employee Engagement Assist in planning and organizing office events and team-building activities. Help promote a positive office culture and support employee morale. Collaborate with the HR team to implement employee recognition initiatives. Responsibilities Graduation or higher; additional qualifications in office administration or HR will be a plus. Proven experience in an administrative or HR support role. Proficiency in MS Office applications (Word, Excel, Outlook, PowerPoint). Strong attention to detail and accuracy. Outstanding communication and interpersonal abilities. Ability to maintain confidentiality and handle sensitive information with discretion. A proactive and self-motivated attitude with a willingness to learn and take on new challenges. If you are a reliable and adaptable individual with a passion for supporting office operations and HR functions, we encourage you to apply. Join our team and contribute to the success of our organization.