Documentation Jobs in Pune

Job Title: Technical Support Engineer II Location: Pune Experience: 2 5 Years Company: TraceLink Department: Support and Service Company Overview: TraceLink s innovative software solutions and Opus Platform empower the pharmaceutical industry to digitize their supply chain, enhancing compliance, visibility, and decision-making. Our technology helps reduce disruptions in medicine supply, ensuring patients worldwide receive the treatments they need. Founded in 2009, TraceLink has expanded to 8 offices globally, with over 800 employees and more than 1,300 customers across 60+ countries. We are recognized as an industry leader by Gartner and IDC, and celebrated for our positive company culture by Comparably. Position Overview: As a Technical Support Engineer II, you will play a vital role within our Support and Service organization to ensure customer success and satisfaction. Your technical expertise and problem-solving skills will be key to helping customers implement and utilize TraceLink s Life Sciences Cloud solutions effectively. This role requires strong interpersonal skills combined with experience in web applications, UNIX systems, scripting, and troubleshooting complex technical issues. Key Responsibilities: Engage directly with customers and internal teams to understand, document, troubleshoot, and resolve technical issues efficiently Develop and improve standard troubleshooting procedures and tools for recurring issues Collaborate closely with Product Management, Engineering, and Quality Assurance teams to facilitate timely resolution of customer-reported problems Provide excellent customer communication and ensure timely updates on issue status Skills and Qualifications: Proven experience supporting proprietary, enterprise-level software applications Strong customer-oriented communication skills with a professional, friendly attitude Excellent verbal and written communication abilities Strong analytical mindset with great attention to detail Proficiency with UNIX command line, especially in parsing and analyzing data sets Bachelor s degree in Computer Science, Information Technology, or a related field 2 to 5 years of experience in a technical support or troubleshooting role Ability to read, parse, and manipulate technical data formats such as XML, EDI, CSV Working knowledge of B2B communication protocols like AS2, SFTP, and Web Services Experience with scripting languages (e.g., Perl, Python, Shell) is a plus Familiarity with supply chain software and pharmaceutical industry knowledge preferred Flexibility to work shifts across Americas, EMEA, and India/APAC time zones (daytime, evening, and overnight) Work with cutting-edge cloud technology impacting patient safety worldwide Collaborate with a global, high-performing team Opportunity for career growth in a fast-paced, innovative environment Support an industry leader with a commitment to employee growth and culture Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Job Title: Quality Assurance Engineer Location: Pune Experience: 4 6 Years Qualification: B.E./B.Tech in Electronics, Instrumentation, or Telecommunication Engineering Job Summary We are seeking an experienced Quality Assurance Engineer with a strong background in PCB Assembly (SMT/MI), electronics manufacturing, and quality systems. The role involves ensuring product and process quality, handling root cause analysis, programming production equipment, and driving continuous improvement across the electronics manufacturing lifecycle. Key Responsibilities 1. NPI & Engineering Change Control Lead release to production activities for new products and engineering change notices (ECNs). Program and optimize equipment such as Pick & Place machines, AOI, Reflow ovens, Wave Solder Machines, ICT, and Robotic Soldering. Check and validate stencil and wave pallet suitability for new designs. Prepare PPAP and PFMEA reports with cross-functional teams (Engineering, PPC, Purchase, Production). Plan and coordinate product reliability testing. 2. PCB Assembly Quality (SMT & MI) Conduct in-line and final inspections in accordance with IPC-610 and internal standards. Develop and implement quality control procedures for all stages of PCBA production. Ensure adherence to industry and internal quality standards throughout the manufacturing process. 3. Box Build & End-of-Line Testing Oversee quality assurance in box build and final product assembly. Lead root cause analysis (RCA) for defects and customer complaints. Implement corrective and preventive actions (CAPA) to avoid recurrence. Evaluate and approve suppliers/machine vendors based on quality and capability. 4. Process Control & Audits Analyze production and quality data to identify trends, anomalies, and areas for improvement. Conduct internal audits to ensure process and documentation compliance. Maintain and enhance quality documentation including procedures, work instructions, and specifications. 5. Collaboration & Training Collaborate with R&D and design teams to ensure products are designed for manufacturability and quality. Train shop-floor and QA personnel on quality control procedures and IPC/industry standards. Maintain strong coordination with production and process teams for smooth issue resolution. 6. Workplace Safety & 5S/6S Implementation Ensure a safe work environment with zero accidents in designated areas. Uphold and improve 5S/6S practices across the quality and manufacturing areas. Key Skills & Competencies Must-Have 4 6 years of hands-on experience in PCBA manufacturing and QA. Strong knowledge of IPC standards, particularly IPC-A-610. Proficiency in PPAP, PFMEA, Control Charts, WI, and 7 QC Tools. Understanding of product/component drawings and GD&T principles. ERP experience (SAP or equivalent). Lean Manufacturing and Six Sigma Green Belt certified or equivalent. Nice-to-Have Exposure to troubleshooting of machines and PCBA programming. Certification in Quality Management (e.g., ASQ Certified Quality Engineer). Familiarity with reliability testing methods and equipment validation protocols. Performance Metrics Product defect rate and quality yield Number of successful NPI releases Audit compliance scores (internal/external) Effectiveness of RCA and CAPA closures 5S/6S implementation scores and workplace safety record Work with a leading electronics manufacturing company using the latest SMT & QA technologies Be a part of a team driving innovation, continuous improvement, and zero-defect culture Opportunities for career growth, cross-functional exposure, and professional certification support Qualification : B.E./B.Tech in Electronics, Instrumentation, or Telecommunication Engineering

Senior Executive Closing Location: Pune Company: Gera Developments Pvt. Ltd. Experience Required: 3 5 Years Department: Sales (Channel Partner Management) Employment Type: Full-time About Gera Developments: Gera Developments Pvt. Ltd. is a pioneering real estate brand known for innovation, quality, and trust. With landmark residential and commercial projects in Pune, Goa, and Bengaluru, Gera is driven by a mission to delight customers through thoughtful design, long-term value, and exceptional customer experiences. Role Overview: As a Senior Executive Closing, you will play a crucial role in managing and converting leads from Channel Partners (CPs) across East & West Pune. You will be responsible for meeting sales targets, driving successful deal closures, ensuring seamless customer experiences, and contributing to the overall profitability of the sales channel. Key Responsibilities: Sales & Conversions Responsible for meeting monthly/quarterly sales targets through the CP network. Ensure effective lead conversion from channel partners and follow through until successful closure. Achieve channel revenue and profitability goals through focused sales initiatives. Channel Partner Management Work closely with assigned Channel Partners to generate, track, and convert leads. Conduct regular follow-ups, site visits, and closing meetings to drive performance. Analyze current channel trends and recommend strategies for improvement. Customer Experience Deliver a top-tier customer experience at the point of sale, enhancing brand value. Understand customer needs deeply and recommend appropriate product options from the portfolio. Manage objections, negotiations, and ensure customer satisfaction through transparent communication. Relationship Management Build and maintain strong, long-term relationships with existing customers to drive repeat business and referrals. Maintain a healthy pipeline of prospects and customer intelligence. Process & Systems Ensure strict adherence to internal sales processes, documentation, and reporting. Utilize CRM systems (Salesforce) and SAP for lead tracking, closure updates, and reporting. Candidate Profile: Education: MBA in Marketing or equivalent degree. Experience: 3 to 5 years of relevant experience in real estate sales, specifically working on residential and commercial projects. Prior experience in channel partner sales, negotiations, and closings is a must. Skills & Competencies: Excellent negotiation and deal-closing skills. Strong communication and presentation abilities. Fluent in English, Hindi, and Marathi. Presentable, confident, and customer-focused. Proficient in Salesforce, SAP, and Microsoft Office tools. Personality Fit: Young, dynamic, and results-driven Passionate about exceeding targets Self-starter with a strong sense of ownership Comfortable working in a fast-paced, performance-driven environment Work with one of Pune s most trusted and innovative real estate brands Collaborative and growth-focused work environment Competitive compensation with performance-based rewards If you love OUTDOING , this is the place to be! Qualification : MBA in Marketing or equivalent degree

Position: Documentation Specialist Location: Pune Job Type: Full-Time Industry: IT Services Experience Required: 1 3 Years Position Overview We are looking for a detail-oriented and tech-savvy Documentation Specialist to join our team in Pune. In this role, you will be responsible for creating, maintaining, and updating clear and user-friendly documentation that supports the use of our products and solutions. You ll work closely with developers, testers, and product managers to ensure our documentation is accurate, accessible, and aligned with business goals. Key Responsibilities Create and maintain a variety of documentation including user manuals, API guides, troubleshooting documents, release notes, FAQs, and online help content. Collaborate with cross-functional teams (developers, testers, product managers) to gather technical content and ensure information accuracy. Translate complex technical concepts into clear, concise, and user-friendly content for both technical and non-technical audiences. Maintain consistency in tone, style, and terminology across all documentation assets. Develop supporting visual content such as diagrams, flowcharts, and presentations. Ensure documentation is updated with every product release. Follow and implement best practices for documentation usability, structure, and accessibility. Requirements Strong written, verbal, and grammatical communication skills. Familiarity with using AI tools to enhance documentation workflows. Proficiency in Google Workspace or Microsoft Office Suite. Strong proofreading and editing skills to ensure high-quality, error-free content. Ability to work independently and collaboratively with a keen eye for detail and organization. Preferred Attributes A natural storyteller who can simplify complex information. Self-motivated and results-oriented with excellent problem-solving skills. Comfortable adapting to changing priorities and managing multiple tasks simultaneously. Experience with documentation or content management tools is a plus. Benefits Comprehensive training and mentorship to accelerate your career growth. Competitive compensation package. Health insurance coverage. A collaborative, inclusive work environment that values innovation and diversity. Opportunities for continuous learning and professional development.

Senior Business Support Specialist Location: Pune Department: Customer Operations Technical Support Job Type: Full-Time About Entrata Founded in 2003 by a group of innovative college students, Entrata has grown into a global leader in property management software. Our award-winning platform supports property owners, managers, and residents through a comprehensive suite of tools, including rent payments, leasing, maintenance, marketing, insurance, and communication solutions. With over 2,200 team members across the U.S., India, Israel, and the Netherlands, Entrata combines the energy of a startup with the reliability of an established enterprise. Our culture thrives on innovation, transparency, and bold thinking. We are committed to creating a better living experience for everyone, everywhere. Role Overview We are seeking a Senior Business Support Specialist to serve as a semi-technical expert for a specific product suite within our platform. This role involves in-depth technical analysis, advanced ticket resolution, proactive incident management, and strategic collaboration with product and engineering teams. You will act as an escalation point for complex issues, drive operational improvements, mentor other team members, and ensure high-quality support delivery. This position requires technical acumen, problem-solving skills, and a drive for continuous improvement. Key Responsibilities Serve as the subject matter expert and primary escalation point for complex technical issues within a product suite. Analyze incident trends and perform root cause analysis (RCA) to recommend product and process improvements. Create and maintain knowledge documentation including step-by-step resolutions, screen captures, and video tutorials. Collaborate closely with product and engineering teams to address systemic issues and influence future enhancements. Lead resolution efforts for high-impact or major incidents and coordinate cross-functional responses. Mentor and guide support team members, providing training on incident patterns and RCA best practices. Act as a strategic partner for product suite leaders, offering proactive technical guidance and insights. Uphold high support standards and take ownership of delivering excellent results. Demonstrate strong commitment to the Entrata brand through high-impact, solution-focused interactions. Required Qualifications 3+ years of hands-on experience in technical/functional support, implementation, or production support roles. Proven experience performing incident analysis and identifying opportunities for proactive improvement. Strong technical and business application understanding with a fast learning curve for new technologies. Ability to work effectively in a dynamic, matrixed environment. Exceptional communication skills with a collaborative, team-first approach. Experience in creating training resources such as video tutorials and documentation. High accountability and a goalkeeper mindset in maintaining quality and reliability. Preferred Qualifications Bachelor s degree in Information Systems, Computer Science, or related field. Excellent analytical and troubleshooting skills with a customer-first mindset. Demonstrated experience implementing proactive support interventions and scalable processes. Growth-oriented mindset with a track record of supporting high-growth organizations. Strong presentation skills to communicate insights and patterns to stakeholders. Experience working closely with product, engineering, training, and customer success teams. Nice to Have Experience supporting live services or business applications using PHP and MS SQL Server. Familiarity with enterprise-level customer support environments. Ability to use data trends to improve customer experience and product reliability. Work with a globally recognized leader in proptech Be part of a collaborative, high-impact team Opportunities for career growth and learning Dynamic work environment with a focus on innovation and excellence Qualification : Bachelors degree in Information Systems, Computer Science, or related field

Job Title: Engineer Billing Location: Pune Experience: Minimum 3 Years Employment Type: Full-Time Reporting To: Sr. Engineer / Manager Billing Role Overview: The Engineer Billing is responsible for preparing, verifying, and processing contractor bills according to project progress, contractual terms, and timelines. This role ensures accurate documentation, coordination with site teams, and compliance with billing protocols, budget controls, and ERP systems. The position supports smooth financial operations, timely payments, and final account settlements, thereby contributing to effective project cost management and compliance. Key Responsibilities: Billing & Invoicing Prepare monthly, interim, and final contractor bills based on actual work completed and contract terms Ensure invoices are accurate, documented, and aligned with payment schedules and milestones Payment Certification Assist in certifying payments based on verified work progress Collaborate with project teams to validate work through Measurement Books (MBs) and completion certificates Contract & Payment Terms Management Apply contractual payment terms including retention, advances, and special clauses Incorporate scope changes, time extensions, and variations into billing Documentation & Record Keeping Maintain organized records of billing documents such as BOQs, work orders, invoices, and receipts Document all variations, change orders, and claims with appropriate approvals Generate billing and outstanding payment reports for senior management Coordination with Project Teams Liaise with project managers, site engineers, and supervisors for timely measurements and billing support Ensure timely submission of MBs and supporting documents aligned with billing cycles Cost Control & Budget Monitoring Verify billing consistency with approved budgets and report discrepancies Coordinate with finance teams for reconciliation and project financial tracking Billing Software & ERP Systems Utilize ERP platforms (e.g., SAP, High-Rise) for invoice generation, tracking, and reconciliation Update ERP with billing data, approvals, and payment statuses to ensure audit trails Communication & Dispute Resolution Address and resolve billing queries or disputes from vendors, contractors, or internal teams Follow up proactively to clear pending bills and resolve discrepancies Final Account Preparation Assist in preparing final project accounts with all approved changes Coordinate with legal, accounts, and project teams for formal account closure Key Competencies & Skills: Technical: Strong understanding of construction billing processes, BOQs, contract terms, and measurement verification Proficiency in MS Excel and ERP billing systems (SAP, High-Rise, etc.) Behavioral: Attention to Detail & Accuracy Coordination & Teamwork Time Management Effective Communication Analytical Thinking and Problem-Solving Qualifications & Experience: Diploma or Bachelor s Degree in Civil Engineering Minimum 3 years of project billing experience in the construction industry At least 1 year of hands-on experience with ERP billing modules Summary: The Engineer Billing plays a critical role in managing the financial aspects of construction projects by ensuring accurate billing, documentation, and coordination with project and finance teams. This role supports timely payments, contractor relationships, and cost control, directly contributing to the financial health and successful delivery of projects at Tejraj Group. Qualification : Diploma or Bachelors Degree in Civil Engineering

Job Title: Technical Assistant to CMD Location: Pune Experience: Minimum 8 Years Employment Type: Full-Time Reporting To: Chairman & Managing Director (CMD) Job Responsibilities: Technical Support & Project Coordination: Assist CMD in reviewing and analyzing project reports, construction plans, and feasibility studies Coordinate with project teams, architects, and consultants for technical discussions and status updates Provide insights on project planning, estimation, and budgeting Planning & Estimation: Conduct quantity estimation, cost analysis, and material requirements for ongoing projects Assist in tendering processes, vendor negotiations, and contract evaluations Track and report on project progress, risks, and deviations Liaison & Documentation: Maintain and organize technical documents, approvals, and compliance reports Liaise with government authorities for regulatory clearances and compliance Prepare technical presentations and reports for CMD s strategic meetings Process Improvement & Risk Mitigation: Identify potential risks in construction projects and suggest mitigation strategies Support CMD s decision-making with data analysis and project insights Recommend process improvements for efficient project execution Qualifications: BE/DCE in Civil Engineering (preferably with specialization in Planning/Estimation) Experience: Minimum 4 years in construction planning, estimation, and project coordination Qualification : BE/DCE in Civil Engineering (preferably with specialization in Planning/Estimation)

Position: Site Engineer Location: Pune Job Description Study project drawings and understand specifications thoroughly. Identify discrepancies in drawings and escalate them to the Senior Engineer. Communicate daily resource requirements to the Senior Engineer. Obtain necessary work permits for daily activities. Raise material indents with approval from the Senior Engineer. Promptly inform seniors about any issues affecting work progress. Ensure optimal use of materials and proper upkeep of company assets. Perform daily concrete reconciliation and submit reports to the billing department. Execute work according to tender specifications and the latest approved drawings, ensuring that staff and contractors have access to the most current versions. Adhere to the agreed micro-schedule to meet project deadlines. Actively participate in daily stand-up meetings to discuss progress and challenges. Qualifications Experience: 1 to 5 years in civil engineering/construction. Education: BE or Diploma in Civil Engineering. Qualification : BE or Diploma in Civil Engineering

Position: Site HR and Administration Location: Pune Job Description Manage time office operations, attendance processing, manpower headcounts, and generate attendance reports. Handle contract labor recruitment, onboarding, and exit formalities efficiently. Oversee office and site administration, including petty cash management and facility upkeep. Drive employee engagement initiatives and conduct employee satisfaction surveys. Assist in payroll processing and prepare statutory reports such as wage registers, muster rolls, etc. Ensure timely submission of PF ECR, ESIC ECR, Professional Tax Challan, and annual returns. Maintain compliance with labor laws and regulations including BOCW, Maternity Benefits Act, Workmen s Compensation, Contract Labour Act, and others. Manage labor camps, guest house administration, and security arrangements. Conduct visits to factory offices and labor offices as needed. Facilitate employee training, development, and induction programs. Coordinate with the Head Office, Client Office, and internal sites for seamless HR and administrative operations. Prepare and maintain MIS, master data, and various HR reports and registers. Ensure proper implementation of HR policies at the site level. Qualifications Experience: 1 to 6 years in HR and Administration roles, preferably in construction or industrial settings. Education: BBA or MBA in Human Resources. Qualification : BBA or MBA in Human Resources

Admin Executive Location: Pune, Maharashtra Experience: 2 3 Years Function: Administration Education: Graduate Degree Job Summary: We are looking for a proactive and organized Admin Executive to manage day-to-day administrative functions and ensure smooth office operations. This role includes handling office management, facility upkeep, travel coordination, vendor management, and general administrative support. The ideal candidate will bring strong coordination skills, attention to detail, and the ability to manage multiple priorities in a dynamic environment. Key Purpose of the Role: To provide seamless administrative support and ensure an efficient, safe, and well-managed workplace by overseeing office operations, facilities, travel arrangements, and support staff. Key Responsibilities: Guest & Meeting Coordination Manage visitor entry and welcome procedures Arrange and support internal and external meetings Travel Desk Support Coordinate travel bookings, logistics, and accommodation for employees Maintain travel-related records and vendor contacts Facility & Housekeeping Management Oversee maintenance of office infrastructure and common areas Ensure cleanliness and hygiene standards across office premises Event Support Assist in planning and executing company meetings, celebrations, and team events Support Staff Supervision Supervise office assistants, housekeeping, and other support personnel Monitor task allocation and performance Vendor & Agency Coordination Liaise with vendors for office supplies, facility maintenance, and service contracts Manage vendor payments and service agreements Communication & Documentation Draft and manage official communication and internal correspondence Maintain administrative records and documentation Health & Safety Compliance Ensure compliance with workplace safety protocols and statutory requirements General Administrative Support Provide day-to-day support for internal teams and help maintain operational efficiency Ideal Candidate Profile: Background: 2 3 years of experience in office administration Prior experience in IT or non-IT sectors Technical Competencies: Strong coordination and organizational abilities Proficiency in handling travel logistics and vendor interactions Capable of managing office support staff Skills & Strengths: Excellent multi-tasking and time management skills Good verbal communication and interpersonal skills Proficient in English (spoken and written) Opportunity: This role offers the chance to grow within a dynamic and professional organization. As an Admin Executive, you will play a key role in supporting operational excellence and workplace efficiency. Supervision & Collaboration: Reports to: Manager HR Collaborates with: Internal teams, vendors, support staff, and visitors Qualification : Graduate Degree

Position: Senior Officer / Senior Engineer (MG4) Location: Pune Experience: 3 to 5 years Job Description: The Senior Officer / Senior Engineer will be responsible for engineering tasks related to customized design, matching, and development of technical systems tailored to prime movers for specific marine applications. The role requires working closely with tender requirements and inputs from customers and marketing teams. Key Responsibilities: Perform detailed design work using CREO software to develop customized solutions. Release application codes, technical drawings, and specifications necessary for manufacturing and procurement once orders are awarded. Provide technical support by preparing and updating part specifications and details for parts development and procurement teams. Support assembly and testing teams with relevant technical specifications and part creation/updation. Maintain and update documentation in compliance with Integrated Management System (IMS) requirements. Required Skills & Experience: 3 to 5 years of experience in engineering design, preferably in marine or related heavy engineering domains. Proficiency in CREO CAD software for detailed design work. Strong understanding of product lifecycle, from design to manufacturing support. Good documentation and compliance management skills, especially related to IMS standards. Ability to collaborate effectively with cross-functional teams including marketing, procurement, assembly, and testing.

Tableau Architect Location: Pune Role Overview: We are looking for an experienced Tableau Architect to lead the design, development, and optimization of scalable data visualization solutions. The ideal candidate will bring deep expertise in Tableau, strong data architecture skills, and a passion for mentoring and guiding teams. You will play a pivotal role in delivering impactful analytics and ensuring best practices are followed across the organization. Key Responsibilities: Lead and mentor junior Tableau developers and analysts in Pune, fostering skill development and enforcing adherence to data visualization best practices. Architect, design, and implement scalable, high-performing Tableau dashboards and data models to support business analytics needs. Optimize Tableau environments to ensure efficient performance with large datasets and complex visualizations. Guide and support data integration efforts from diverse data sources into Tableau, ensuring data consistency and reliability. Conduct training sessions, hands-on workshops, and provide one-on-one mentorship to upskill team members. Collaborate with cross-functional teams including data engineers, business analysts, and IT to align on data and reporting requirements. Troubleshoot and resolve technical issues related to Tableau workbooks, data connections, and server performance. Create and maintain clear, user-friendly documentation for internal and external stakeholders, including architecture diagrams, user guides, and training materials. Technical Skills: Advanced proficiency in Tableau Desktop, Tableau Prep, and Tableau Server. Strong background in data modeling, ETL processes, and data architecture. Expertise in SQL and experience working with relational databases (e.g., SQL Server, Oracle). Hands-on experience in data integration from multiple sources and ensuring data quality. Proven ability to optimize dashboard performance for speed and responsiveness with large-scale datasets. Familiarity with cloud platforms such as AWS or Azure for data storage and analytics. Soft Skills & Additional Requirements: Experience in training and mentoring junior analysts, with a focus on building local talent in Pune. Excellent communication skills, especially when working with distributed and cross-functional teams. Strong problem-solving abilities to diagnose data and performance issues effectively. Commitment to producing high-quality documentation and reusable templates.

Job Title: Associate Renewal Specialist Company: Druva Location: Pune, Maharashtra, India About Druva: Druva enables cyber, data, and operational resilience for organizations with the Data Resiliency Cloud the industry s first and only at-scale SaaS solution. Druva simplifies data protection, governance, and visibility, eliminating complex infrastructure costs while delivering data resilience across multiple geographies and clouds. Trusted by thousands of enterprises, including 60 of the Fortune 500, Druva accelerates organizations journey to the cloud. Role Overview: The Associate Renewal Specialist will support the Renewals team by preparing quotes, assisting Field Account Executives, and ensuring accurate and timely renewal documentation. This role acts as a liaison between Renewals, Sales, Sales Operations, and Deal Desk teams to streamline renewal processes and accelerate deal closures. Key Responsibilities: Prepare renewal quotes and assist Renewal Specialists in the sales process. Support Field Account Executives by documenting renewal opportunities and preparing necessary paperwork. Cross-check completed deals for accuracy in SalesForce to improve renewal velocity. Facilitate communication and coordination among Renewal Specialists, Sales, Sales Operations, and Deal Desk. Maintain accurate records of renewal requests, quotes, approvals, contracts, and other relevant documents. Proactively contact Renewal Specialists ahead of future renewals to begin paperwork and prepare renewal activities. Monitor renewal quote uploads to the automation platform and track progress to identify delays or exceptions. Ensure renewal paperwork and contracts are completed accurately and timely, adhering to company policies. Qualifications: 6 months to 2 years of relevant experience in Sales, Sales Operations, Sales Development, or Renewals preferred. Bachelor s degree required; MBA is a plus. Knowledge of sales or technology industries is advantageous. Understanding of subscription and SaaS business models is a strong plus. Excellent written and verbal communication skills. Proficient with Microsoft Office or Google Workspace. Familiarity with Salesforce or similar CRM tools preferred. Willingness to work split shifts overlapping India and USA time zones. Note: This role is based in Pune and requires night shift availability. Qualification : Bachelors degree required; MBA is a plus.

Job Title: Software Engineer Location: Pune Department: Technology About the Role We are looking for a proactive Software Engineer to develop key software features, ensuring timely delivery while maintaining the company s performance and quality standards. You will work independently on projects, collaborate with clients and partners as needed, and contribute to continuous improvement of our platform. Key Responsibilities Independently contribute to project development with a broad understanding of project goals. Communicate with partners and clients when necessary. Follow company release processes and best practices. Participate in requirements analysis, development, unit testing, and documentation. Write high-quality, maintainable code tailored to customer needs and configurations. Troubleshoot and debug issues, with guidance from senior team members as needed. Mentor and guide junior software engineers. Deliver training sessions and actively participate in knowledge sharing. Continuously improve understanding of company platforms and processes and suggest enhancements. Required Experience & Skills Minimum 2+ years of professional experience. Strong skills in MERN stack (MongoDB/Mongoose NoSQL/SQL, Express, React, Node.js) with TypeScript. Familiarity with Docker and containerization technologies. Experience with CI/CD pipeline design and implementation. Skilled in writing unit tests. Proficient with tools like JIRA and Git/GitHub. Basic understanding of microservices architecture, GraphQL, RESTful Web Services, and databases (NoSQL/SQL). Experience with cloud-based implementations.

Job Title: Assistant Manager Quality Location: Pune Department: Quality Assurance / Quality Control Experience Level: Minimum 7 Years Relevant Experience Business Unit: North America Business About Zetwerk Zetwerk is the world s largest global manufacturing network for custom manufacturing, transforming digital designs into physical products across a vast spectrum from steel pipes to aerospace engine components, metal bridges to consumer electronics. Serving both small businesses and Fortune 500 companies, Zetwerk connects customers with thousands of manufacturing partners skilled in metal fabrication, CNC machining, plastic injection molding, 3D printing, aluminum die casting, and more. Our technology-driven supply chain enables faster, cost-effective manufacturing with world-class quality and transparency. Through our proprietary Manufacturing Operating System (ZISO), we provide end-to-end visibility from order placement to final delivery ensuring seamless collaboration among product designers, manufacturers, quality inspectors, logistics providers, and other stakeholders. At Zetwerk, we believe in empowering game changers who want to shape the future of manufacturing. We offer an environment designed to fuel your career growth, foster innovation through collaboration, and connect you with leaders who inspire you to go beyond. Our inclusive culture supports you to thrive and make an impact every day. Role Overview As Assistant Manager Quality, you will play a pivotal role in ensuring the quality and reliability of heavy fabricated components and assemblies for our North America business. You will lead the implementation of QA/QC procedures, drive continuous improvement, and collaborate across teams to uphold stringent quality standards. Key Responsibilities Plan and execute QA/QC procedures and inspection protocols throughout fabrication and assembly stages. Develop, review, and approve Inspection Test Plans (ITPs), Work Instructions, and Quality Plans. Conduct in-process and final inspections for heavy fabricated components and assemblies. Perform detailed inspections of machined parts, verifying dimensional tolerances using precision measuring instruments. Review and approve surface treatment and painting processes in compliance with standards (e.g., SA 2.5 blast cleaning, DFT measurements). Lead root cause analysis (RCA) and coordinate corrective and preventive actions (CAPA) for quality issues. Evaluate supplier quality documentation and conduct incoming material inspections for castings, forgings, and fabricated items. Implement and maintain Core Quality Tools: FMEA, Control Plan, MSA, SPC, and PPAP, as applicable. Drive continuous improvement initiatives to reduce defects, rework, and improve overall quality performance. Travel to supplier locations across Pune and other regions to support quality assurance activities. Qualifications & Experience Bachelor s degree in Mechanical Engineering or related discipline. Minimum 7 years of experience in QA/QC roles, preferably in heavy fabrication or capital equipment manufacturing. Strong expertise in fabrication, welding, and machining inspection. Proficient with Core Quality Tools: FMEA, MSA, SPC, PPAP, and Control Plans. Working knowledge of quality management standards such as ISO 9001, IATF 16949, ASME, AWS. Hands-on experience with precision inspection instruments and interpreting engineering drawings and GD&T. Willingness to travel regularly to supplier sites. Join Zetwerk and be part of a revolutionary manufacturing ecosystem where your expertise drives quality and excellence at scale. Qualification : Bachelors degree in Mechanical Engineering or related discipline.

Job Title: Senior Engineer Quality Location: Pune Department: Quality Assurance / Quality Control Experience Level: Minimum 7 Years Relevant Experience Business Unit: North America Business About Zetwerk Zetwerk is the world s largest global manufacturing network for custom manufacturing, transforming digital designs into physical products. Our manufacturing solutions span simple items like steel pipes to complex aerospace components, serving industries such as Oil & Gas, Energy, Infrastructure, Aerospace, Renewables, Electric Vehicles, Consumer Electronics, and Space. With thousands of manufacturing partners, Zetwerk offers expertise in metal fabrication, CNC machining, plastic injection molding, 3D printing, aluminum die casting, and more. Our technology-driven platform delivers faster, cost-effective manufacturing with world-class quality and complete transparency through our proprietary Manufacturing Operating System, ZISO. Zetwerk is revolutionizing manufacturing by connecting and empowering stakeholders across the supply chain. We provide a collaborative and innovative work environment that supports career growth, ambition, and an inclusive culture. Join us to be a part of a company where your impact truly matters. Role Overview As a Senior Engineer Quality, you will play a critical role in implementing and managing quality assurance and control processes for heavy fabricated components and assemblies. You will lead quality inspections, ensure compliance with standards, and drive continuous improvements to enhance product quality and reliability. Key Responsibilities Develop and execute QA/QC procedures and inspection protocols across all fabrication and assembly stages. Prepare, review, and approve Inspection Test Plans (ITPs), Work Instructions, and Quality Plans. Conduct in-process and final inspections for heavy fabricated components and structures. Evaluate welding procedures and supervise weld inspections ensuring compliance with standards. Interpret and supervise Non-Destructive Testing (NDT) reports. Inspect machined components, verifying dimensional tolerances with precision instruments. Review and approve surface treatment and painting processes per standards (e.g., SA 2.5, DFT measurement). Support root cause analysis (RCA), corrective and preventive action (CAPA) initiatives. Review supplier quality documentation and incoming material inspections for castings, forgings, and fabricated items. Drive continuous improvement projects to reduce defects, rework, and rejection rates. Qualifications & Experience Bachelor s degree in Mechanical Engineering or related field. Minimum 7 years of relevant experience in QA/QC for heavy fabrication, preferably within industrial or capital equipment manufacturing. Strong expertise in fabrication, welding, and machining inspection. Proficient in Core Quality Tools: FMEA, MSA, SPC, PPAP, Control Plans. Knowledge of quality standards including ISO 9001, IATF 16949, ASME, and AWS. Hands-on experience with precision inspection instruments and interpretation of engineering drawings and GD&T. Willingness to travel to supplier locations across Pune and other parts of India. Join Zetwerk and contribute to a transformative manufacturing ecosystem delivering quality and innovation at scale. Qualification : Bachelors degree in Mechanical Engineering or related field.

Job Description: Essential Job Functions: Collaborate with the software development team to design, code, and test software solutions, with a focus on developing and maintaining critical components. Work with senior team members to meet project requirements and deadlines, actively participating in design and code reviews. Contribute to troubleshooting and problem-solving in software development, diagnosing and resolving complex technical issues. Participate in the development and documentation of software requirements and specifications. Debug and resolve complex production issues, working closely with senior engineers and support teams. Stay updated on emerging technologies and best practices, researching and proposing innovative solutions. Assist in mentoring and guiding junior team members, sharing knowledge and expertise. Take ownership of challenging technical tasks and collaborate on architectural decisions. Basic Qualifications: Bachelor's degree in a relevant field (i.e., Computer Science) or equivalent combination of education and experience Typically, 4+ years of relevant work experience in industry, with a minimum of 1+ years in a similar role years of relevant software engineering experience Proficiency in 1 or more software languages and development methodologies Proficiency in coding and debugging complex software components Familiarity with software development practices and methodologies Strong problem-solving and analytical skills Effective communication and teamwork abilities Eagerness to learn and adapt to challenging technical tasks Other Qualifications: Advanced degree in a related field is a plus Relevant certifications or training a plus Qualification : Bachelor's degree in a relevant field (i.e., Computer Science) or equivalent combination of education and experience

Job Title: Software Developer (C# .NET) Location: Pune Duties & Responsibilities Software Development: Develop and implement C# .NET software modules based on application architecture and project requirements. Conduct testing using simulation environments. Perform software commissioning and testing on machines. Participate in innovation projects to explore new technologies and improve processes. Design, build, and maintain efficient and reliable C# code. Clarify requirements, create technical specifications, and prepare implementation options in collaboration with clients. Create and maintain software documentation and coding guidelines. Manage source code using version control tools like Git/GitLab. Perform regular code reviews to ensure quality and compliance with standards. Advice and Support: Train and mentor new employees. Coordinate and supervise external partners when necessary. Ensure adherence to Oerlikon standards. Provide global software support for production teams. Offer technical consulting and support to other internal departments. Continuously update technology knowledge and share best practices within the team. Qualifications & Experience Graduate degree in Computer Engineering, IT, or equivalent (B.E./B.Tech/MCA). Minimum 5 years of hands-on software development experience using C# .NET, specifically in windows/desktop-based applications. Strong grasp of OOP concepts, design patterns, and MVC architecture. Expertise in Microsoft Visual Studio 2022 / VS Code. Experience with C# 12.0, .NET Framework 4.6.2, .NET Standard 2.0, .NET Core 5/6, WinForms, SVG, WCF, and SQL databases. Familiarity with version control tools (Git/GitLab) and CI/CD pipelines (DevOps). Working knowledge of project management tools like JIRA. Strong analytical and problem-solving skills. Proficiency in English (both written and spoken). About Oerlikon Oerlikon is a global innovation leader in surface engineering, polymer processing, and additive manufacturing across industries such as aerospace, automotive, energy, tooling, and textiles. Our solutions enhance performance, functionality, and sustainability for our customers' products and processes. With over 11,800 employees across 93 nationalities in 38 countries and 207 locations, Oerlikon embraces diversity and is committed to fostering an inclusive and equitable workplace. Oerlikon is an Equal Opportunity Employer, promoting fair hiring and employment practices. Qualification : Graduate degree in Computer Engineering, IT, or equivalent (B.E./B.Tech/MCA).

Job Requirements Software QA Analyst Join our Industrial & Energy Technology Team! Baker Hughes Digital is looking for an experienced Software Engineer to work on a number of exciting projects that will have a very positive impact on Baker Hughes' business. Partner with the best You will act as a member of the Software Center of Excellence, representing high-quality design and development practices. As a Software QA - Analyst, you will be responsible for: Acting as a member of the Software Center of Excellence, representing the face of high-quality design and development practices Developing high performing, scaling, and innovative end-to-end web applications Collaborating with system engineers and software developers to implement solutions that are aligned with and extend shared platforms and solutions. Applying principles of SDLC and methodologies like Lean/Agile/XP, CI, Software and Product Security, Scalability, Documentation Practices, refactoring, and Testing Techniques Writing codes that meets standards and delivers desired functionality using the technology selected for the project. Building features such as web services and Queries on existing tables Understanding performance parameters and assess application performance. Working on core data structures and algorithms and implement them using language of choice. Fuel your passion. To be successful in this role you will: Electronics/instrumentation Engineering background is preferred. Minimum 3-4 years of proven experience as a Quality Assurance Tester Have good knowledge of SW QA methodologies, tools & processes & experience writing comprehensive test plans & cases. Familiarity with Agile Software development processes and regression testing Hands-on with UI/API Testing (REST service testing), BDD Experienced working with any of the tools- JIRA/Azure DevOps. Working knowledge of test management software like Rally, TFS, MTM etc. (preferably cucumber). Knowledge of test automation framework, tools is preferred such as Python, Java & Selenium. Knowledge of any static code analysis tools like SonarQube, Security analysis tools such as Checkmarks & Quails/Zap. Knowledge of Jenkins and JMeter is a plus. Work in a way that works for you. We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits

Job Overview: We are looking for a Product Support Specialist to join our team. In this role, you will be responsible for interacting with users, answering queries, resolving issues, and providing comprehensive support for our products. You will troubleshoot system and network problems, ensuring a seamless experience for end users. If you are passionate about delivering exceptional customer service and have experience in product support, this is the perfect opportunity for you. Key Responsibilities: User Interaction: Respond to user queries, troubleshoot issues, and resolve problems via various communication channels (chat, telephone, email). Maintain Information: Keep product documentation, fact sheets, and relevant application information up to date. Support Product Roll-Outs: Assist in the roll-out of new product features, ensuring customers are well-supported during the process. Incident Management: Log incidents and service requests reported by users, ensuring proper documentation and prioritization. Product Troubleshooting: Diagnose and resolve software issues related to systems and networks, ensuring a smooth experience for users. Escalation Handling: Escalate unresolved issues to higher-level support while providing timely updates to users. Ticket Management: Prioritize, document, and track helpdesk tickets, responding promptly to meet service level agreements (SLAs). Market Research and Documentation: Perform market research and analysis to gather data and insights, supporting product development and documentation. Requirements: Education: A graduate in any stream; B.E, B Tech, BCA, MCA preferred. Communication Skills: Strong verbal and written communication skills in English, with the ability to handle complex or difficult situations with professionalism. Typing Skills: Swift typing speed, with grammatically accurate communication in written forms. Curiosity and Learning: A keen willingness to learn new technologies and continuously improve. Shift Work: Ability to work in 24/7 shifts, with rotational shifts occurring every 3-4 months. Experience: At least 6 months of experience in supporting clients or customers from US/UK/AUS. Technical Skills: Familiarity with Windows OS troubleshooting is essential. Knowledge of MAC OS X is an added advantage. Attention to Detail: Strong organizational and time-management skills to manage multiple tasks effectively. Stress Management: Ability to handle high-pressure situations with confidence and professionalism. Customer Handling: Experience in global customer handling and providing technical support via call center or remote channels is preferred. What You'll Learn: Engage with diverse populations and work in cross-cultural or multicultural settings. Gain expertise in the latest product technologies and operational best practices. Improve both technical and customer service skills while solving real-world issues. Gain exposure to customer interactions across various global regions. Collaborate with experienced product managers and software entrepreneurs. Shift Timing: Night Shift: 9:30 PM 5:30 AM IST Morning Shift: 5:30 AM 1:30 PM IST Afternoon Shift: 1:30 PM 9:30 PM IST Additional Information: Transport will be provided for employees located 8-12 Kms from the office. You may be required to perform manual QA tasks as part of the role. If you are driven to deliver excellent product support and have the technical expertise to resolve issues swiftly, we encourage you to apply! Qualification : A graduate in any stream; B.E, B Tech, BCA, MCA preferred.