Documentation Jobs in Mohali

About Organisation VT Netzwelt Pvt Ltd is a renowned global organisation known for designing, developing, and maintaining top-notch web, mobile, and e-commerce applications. We have a dedicated team of 130+ full-time experts located in India, Europe, and the USA. Our main focus is on developing inventive solutions for intricate technical problems and enabling our clients to fully embrace the advantages of digital transformation. Our clientele consists of publicly listed companies, multinational corporations, and emerging startups, all of whom share our steadfast dedication to high quality, agile processes, sustainable solutions, and technical expertise. Job Description: Business Analyst Experience: 2 to 3 years | Opening(s): 1 | Location: Mohali | Department: PMO Position Summary We are seeking a motivated and detail-oriented Business Analyst with 2 3 years of experience to join our dynamic team. As a Business Analyst, you will play a key role in bridging the gap between clients and development teams by understanding business needs and translating them into actionable requirements. This role involves working closely with cross-functional teams, including sales, development, QA, and project management, to ensure the successful delivery of projects and client satisfaction. Essential Duties and Responsibilities Pre-Sales Analysis: Collaborate with the sales team to understand client needs and objectives. Analyze client requirements and propose appropriate web and mobile-based IT solutions. Prepare and deliver presentations and proposals to potential clients. Establish and maintain strong relationships with clients, serving as their trusted advisor. Post-Sales Analysis: Collaborate with clients to gather and analyze project requirements. Conduct business process analysis to identify areas for improvement. Create detailed functional specifications and user stories for development teams. Provide ongoing support and clarification to development teams during the implementation phase. Prepare essential documentation, including BRD, FRD, and wireframes. Assist in user acceptance testing (UAT) to ensure delivered solutions meet client expectations. Required Skill Set and Experience Proven experience as a Business Analyst in a web and mobile-based IT services company. Understanding of eCommerce, web, and mobile technologies and trends. Proficiency in gathering and documenting business requirements. Strong analytical and problem-solving skills. Ability to prepare and deliver client presentations. Familiarity with Agile methodologies is a plus. Excellent communication and interpersonal skills. Strong attention to detail and the ability to manage multiple priorities.

Job Overview: We are seeking a skilled Business Analyst to join our team. The ideal candidate will be responsible for analyzing business systems and user needs, documenting requirements, defining scope and objectives, and formulating systems that align with overall business strategies. The role requires someone with excellent analytical, communication, and product management skills to work closely with cross-functional teams and stakeholders to ensure the successful implementation of business requirements. Responsibilities: Requirements Gathering & Analysis: Elicit business requirements through various techniques including interviews, document analysis, workshops, surveys, site visits, and use cases. Analyze and document business processes, workflows, and functional needs. Documentation: Create detailed requirement documents such as Functional Requirement Documents (FRD), System Requirement Specifications (SRS), Product Backlogs, and Competitive Analysis. Write clear and actionable documentation to communicate business needs to stakeholders and development teams. Design & Modeling: Develop Sitemaps, Information Architecture (IA), Flow Diagrams, and Wireframes using tools like Balsamiq, Visio, or Axure to communicate business and user needs effectively. Communication & Collaboration: Work closely with both internal and external stakeholders to understand functional requirements and provide ongoing updates to ensure alignment between business goals and technical solutions. Act as the bridge between business users and development teams. Business Process Understanding: Understand customer business needs and translate them into application and operational requirements. Create Use Cases, GUI designs, and screen/interface designs to ensure solutions meet user needs. Development Methodology: Apply appropriate development methodologies such as Agile or Waterfall to ensure timely completion of projects. Support mid-development client reviews, QA procedures, and unit testing to ensure quality deliverables. Cross-functional Collaboration: Collaborate with team members during requirements gathering, testing, roll-out, and operational phases to ensure seamless transitions between phases and successful project execution. Project Outputs & Leadership: Contribute to the development of project outputs, including business cases, solution vision and design, user requirements, solution mockups, prototypes, technical architecture (if needed), test cases, and deployment plans. Payment Gateway Knowledge: Knowledge of payment gateways like Stripe, Braintree, etc., and understanding of how these integrate into business processes. Requirements: Education: Bachelor's degree with a specialization in Computer Science, Information Technology, or any related field. Technical Skills: Strong technical knowledge, with proficiency in business analysis techniques, functional specification writing, and business requirements documentation. Communication Skills: Excellent verbal and written communication skills, with the ability to interact professionally with diverse groups, including executives, managers, and subject matter experts. Analytical & Leadership Skills: Strong analytical, leadership, and planning skills to manage and guide teams through complex requirements and projects. Business Analysis Tools: Familiarity with tools like Balsamiq, Visio, Axure, and proficiency in MS Excel for documentation, data analysis, and reporting. Development Methodology Knowledge: Familiarity with Agile and Waterfall development methodologies to ensure that business requirements are clearly understood and accurately implemented by the development teams. Nice to Have: Experience working with payment gateways (e.g., Stripe, Braintree) and knowledge of their integration into business systems. Understanding of Agile and Waterfall project management methodologies and the ability to apply them effectively. Experience in project management or product management is a plus. What We Offer: Collaborative Environment: Work with a diverse, cross-functional team to solve real-world problems and deliver high-impact solutions. Professional Development: Opportunities to grow your skills, with mentorship from experienced professionals and a focus on continuous learning. Innovative Projects: Contribute to a variety of challenging and innovative projects that will advance your career and broaden your experience. If you re passionate about turning business needs into actionable technical requirements and thrive in an environment of collaboration and growth, we d love to hear from you. Apply today! Qualification : Bachelor's degree with a specialization in Computer Science, Information Technology, or any related field.

About the Role: We are seeking an organized and proactive Project Coordinator to join our team in Mohali. This role involves supporting the project management team by coordinating project activities, managing schedules, and ensuring effective communication among team members. The ideal candidate will be highly organized, detail-oriented, and experienced in project management. Responsibilities: Project Coordination: Assist in the planning and execution of projects, ensuring they are delivered on time and within scope. Coordinate project activities and resources, ensuring effective communication among team members. Scheduling and Planning: Create and maintain project schedules, timelines, and milestones. Organize and schedule meetings, prepare agendas, and document meeting minutes. Documentation and Reporting: Maintain accurate and up-to-date project documentation, including project plans, status reports, and risk assessments. Prepare regular reports on project progress, risks, and issues for the project management team. Communication: Facilitate communication between project stakeholders, including team members, clients, and management. Ensure that project updates and changes are communicated effectively to all relevant parties. Support: Provide administrative support to the project management team, including tracking project expenses and coordinating logistics. Assist in resolving project-related issues and conflicts. Qualifications: Bachelor s degree in Business Administration, Project Management, or a related field. Proven experience in project coordination or management. Strong organizational and time management skills. Excellent communication and interpersonal skills. Proficiency in MS Office suite and project management tools. Ability to handle multiple tasks and prioritize effectively. Detail-oriented with strong problem-solving skills. Motivated self-starter with a keen interest in project management. Top Reasons to Work with Us: Gain hands-on experience in a fast-paced, innovative tech environment. Work alongside a talented and intellectual team, gaining exposure to new concepts and technologies. Enjoy a friendly and supportive work environment that fosters learning and development. Competitive compensation package based on experience and skill. Qualification : Bachelors degree in Business Administration, Project Management, or a related field.

Job Title: Product Lead Engineer Location: Mohali About The Role As a Product Technical Lead, you will act as the bridge between the product vision and technical execution. You will lead product architecture discussions, define technical roadmaps, and guide engineering teams to deliver high-performance, scalable solutions for our AI chatbot platform BotPenguin. This is a high-impact role that demands strategic thinking, hands-on development expertise, and leadership skills to align cross-functional teams toward product success. You will be closely working with product managers, senior engineers, AI experts, and business stakeholders. You will also be responsible for conducting code reviews, mentoring junior developers, and ensuring high software quality standards. This role offers exciting opportunities to build impactful AI-driven solutions and shape the future of conversational automation. What you need for this role This position is a leadership role, requiring the ability to guide teams, drive initiatives, and influence outcomes at a strategic level. Education: Bachelor's degree in Computer Science, IT, or related field. Experience: 5 + years of experience in software engineering with at least 2+ years in a technical leadership role. Technical Skills: Proven experience in scalable system design and product architecture. Strong understanding of MEAN/MERN Stack technologies. Experience in software architecture planning and low-level design. Ability to define and implement product-level architectural patterns. Ability to create and implement scalable, high-performance solutions. Hands-on experience in backend API development & UI integration. Familiarity with cloud platforms like AWS and containerisation (Docker, Kubernetes). Understanding of AI/ML concepts in development. Knowledge of version control tools like GitLab/GitHub and project management tools like Notion. Soft Skills: Strong analytical mindset, leadership skills, and a passion for mentoring junior developers. What you will be doing Lead technical architecture design and roadmap planning for BotPenguin s core platform. Work alongside the Product Manager to align product vision with technical execution. Collaborate with engineering teams to translate product requirements into scalable solutions. Design and develop core modules of the platform, especially those related to automation, chat assignment, analytics, and multi-agent support. Implement and enforce technical best practices, coding guidelines, and documentation standards. Evaluate and integrate LLM models, AI agents, and automation tools as per evolving product needs. Ensure performance, security, and scalability of applications across global deployments. Support Customer Success and QA teams with technical issue resolution and RCA. Drive technical discussions, conduct code reviews, and ensure timely feature delivery. Foster a culture of continuous improvement, collaboration, and innovation within the tech team. Collaborate with the Product Team to plan and implement technical solutions for new features. Work closely with Technical Leads & Senior Developers to define software architecture and create low-level designs. Conduct code reviews to ensure adherence to best practices and coding standards. Develop backend APIs and integrate them with frontend applications. Conduct automated unit & integration testing to ensure high code quality. Document technical processes, APIs, and troubleshooting guides. Monitor system performance and suggest improvements to optimize efficiency. Assist the Customer Success Team in resolving technical challenges and enhancing user experience. Mentor junior engineers, providing guidance on best practices and career growth. Any other task relevant to the product that may be needed. Top reasons to work with us Lead the architecture and evolution of a fast-growing AI product used globally. Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. *Based on performance, this role offers the opportunity for promotion to a VP/CTO position. Qualification : Bachelor's degree in Computer Science, IT, or related field.

Job Title: Customer Support Specialist Location: Mohali About the role: We are looking for an organized, efficient Sales Support Specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The Sales Support Specialist's responsibilities include tracking sales leads, coordinating quotes with sales packs, providing customer service, and managing customer accounts. The Sales Support Specialist is also responsible for monitoring sales and the performance of the sales team, as well as recording sales data. To be successful Sales Support Specialist, you should have good time management and organizational skills. You should also demonstrate excellent interpersonal, communication, and customer service skills. What you will be doing: Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status. Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department. Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports. Recording sales trends and liaising with account managers to develop sales strategies. Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction. Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems. Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system. Handling administrative duties for the company and its executives and management teams. Scheduling customer meetings and conferences. Reporting any unusual activity to your supervisors. What you need for this position: A High School Diploma or equivalent. A Bachelor's or Associate's degree in Marketing, Business, or a related field may be advantageous. Experience in administration and high-volume office work may be advantageous. Strong analytical, organizational, and time management skills. Excellent team working, motivational, interpersonal, communication, and customer service skills. The ability to multitask and quickly switch your focus. Qualification : A Bachelor's or Associate's degree in Marketing, Business, or a related field may be advantageous.

Job Title: Go-To-Market Engineer Location: Mohali The Role As a GTM Engineer, you will play a critical role in scaling BotPenguin s revenue operations by building automated, data-driven systems for lead generation, pipeline management, and campaign optimization. You will collaborate with sales, marketing, and product teams to implement automation strategies, integrate tools, and optimize growth funnels. What you need for this role Education: Bachelor's degree in Computer Science, IT, or related field. Experience: 1 to 3 years in a GTM Technical or Solutions Engineering role. Strong business acumen combined with technical expertise in growth operations. Experience with marketing automation, lead scoring, and sales pipeline management. Proficiency in SQL, Python, or other scripting languages for data processing and automation. Hands-on experience with APIs, CRM systems (HubSpot), and automation tools (Zapier, Pabbly, or similar). Proficiency in building scalable automated systems. Quick to adapt and learn new growth technologies Ability to experiment, iterate, and scale successful growth strategies. What you will be doing Buyer Journey Optimization: Design and optimize the full-funnel buyer journey, from ICP identification to revenue conversion. Tech Stack Integration: Use SQL/Python/APIs or other suitable tech stack to integrate marketing automation tools, CRM, and analytics platforms. Campaign Execution: Manage outbound and inbound campaigns, leveraging automation and analytics to improve performance. Data & Analytics: Build dashboards, implement tracking mechanisms, and generate reports to drive data-backed decisions. Scalability & Efficiency: Ensure automation systems and growth campaigns scale effectively as the pipeline grows. Collaboration: Work closely with Sales, Marketing, and Product teams to align GTM initiatives with business goals. Top reasons to work with us Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. Qualification : Bachelor's degree in Computer Science, IT, or related field.

About the Role: We are seeking an experienced and customer-centric Senior Product Onboarding Specialist to join our team in Mohali. In this senior role, you will play a pivotal part in ensuring that our customers are onboarded seamlessly, receive personalized product demos, and are educated on best practices to maximize the value of our solutions. You will work closely with cross-functional teams to remove any roadblocks and contribute to improving product adoption and customer retention strategies. Key Responsibilities: Customer Onboarding: Lead and conduct high-level onboarding meetings, product tours, and company presentations, ensuring that customers understand how our products align with their business needs. Provide in-depth and tailored product demos based on the customer's goals, ensuring that complex product features are clearly explained and understood. Guide customers through product setup and ensure they are equipped for success from day one. Customer Education and Optimization: Work closely with customers to understand their specific goals and provide customized product information and best practices to help them achieve their desired outcomes efficiently. Proactively identify and remove roadblocks such as product-related issues, poor implementation, or gaps in customer knowledge that hinder their progress. Provide high-quality, ongoing educational materials and support to enhance product usage and adoption. Product Adoption and Retention: Collaborate with internal teams (e.g., customer support, product development) to address customer concerns and ensure timely issue resolution. Play a critical role in improving product adoption rates and increasing customer retention by fostering positive relationships and engagement strategies. Use insights from customer interactions to provide feedback to internal teams for continuous product improvement. Video Demonstrations and Educational Content: Create professional-grade video demonstrations, tutorials, and educational content to help customers better understand and utilize product features. Develop comprehensive onboarding materials, including step-by-step guides, video walkthroughs, and other resources that assist customers in achieving success with our products. Qualifications: Bachelor s degree in Business, Marketing, or a related field. 3-5 years of experience in product onboarding, customer success, or a related customer-facing role. Proven experience delivering product demos and guiding customers through complex product setups. Strong communication, presentation, and problem-solving skills with the ability to distill complex concepts into clear, actionable insights. Expertise in creating educational content, particularly video demonstrations, to support product adoption and customer success. Experience working with CRM systems, customer support tools, and video editing software is highly desirable. Demonstrated ability to build strong customer relationships and contribute to improving customer retention. Self-motivated and organized, with a proactive approach to solving customer challenges. Top Reasons to Work with Us: Join a fast-paced team of like-minded individuals who share your passion for customer success and technology. Work alongside an exceptionally talented and intellectual team, gaining exposure to new concepts and advanced technologies. Enjoy a high-growth work environment with ample learning and development opportunities. Competitive compensation package based on experience and skill. Qualification : Bachelors degree in Business, Marketing, or a related field.

Job Title: AI Engineer Location: Mohali About the role As an AI Engineer, you will be responsible for building and optimizing AI-first solutions that power BotPenguin s conversational and Agentic capabilities. You will work on LLM integrations, NLP pipelines, and machine learning models, while collaborating with cross-functional teams to deliver intelligent experiences at scale. This is a high-impact role that combines engineering, research, and deployment skills to solve real-world problems using artificial intelligence. What you need for this role Education: Bachelor's or Master s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related discipline. Experience: 2 4 years of experience working in AI/ML or related software engineering roles. Technical Skills: Strong proficiency in Python and libraries such as scikit-learn, PyTorch, TensorFlow, Transformers (Hugging Face). Hands-on experience with LLMs (OpenAI, Claude, LLaMA) and building AI agents using API integrations. Experience working with NLP tasks (intent classification, text generation, embeddings, summarization). Familiarity with Vector Databases like Pinecone, FAISS, Elastic Vector DB. Understanding of Prompt Engineering, RAG (Retrieval-Augmented Generation), and embedding generation. Proficiency in building and deploying ML models via Docker/Kubernetes or cloud services like AWS/GCP. Experience with version control systems (GitLab/GitHub) and working in Agile teams. Soft Skills: Strong analytical thinking and problem-solving capabilities. Passion for research, innovation, and applying AI to real-world use-cases. Excellent communication skills and the ability to collaborate across departments. Attention to detail with a focus on model accuracy, explainability, and performance. What you will be doing Design, build, and optimize AI-powered chatbot features and virtual agents using state-of-the-art models. Collaborate with the Product, Backend, and UI teams to integrate intelligent workflows into the BotPenguin platform. Build, evaluate, and fine-tune language models and NLP components tailored to user use-cases. Implement context-aware chat solutions using embeddings, vector stores, and retrieval mechanisms. Create internal tools for prompt testing, versioning, and debugging AI responses. Monitor model performance metrics such as latency, hallucination rate, and user satisfaction. Explore research papers, open-source innovations, and contribute to rapid experimentation. Write clean, modular, and testable code along with clear documentation for future scalability. Any other development related tasks as required for BotPenguin. Guiding, reviewing the code written by junior members in the team. Top reasons to work with us Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. Qualification : Bachelor's or Masters degree in Computer Science, Artificial Intelligence, Machine Learning, or a related discipline.

Job Title: Back-End Developer / Backend Engineer Job Type: Full-time Job Description: WebGuruz is seeking a skilled Back-End Developer or Backend Engineer to join our team. This role is crucial in developing and maintaining the technology behind a website, ensuring that the server-side of web applications runs smoothly. As a Back-End Developer, you'll be responsible for the functionality, performance, and scalability of websites, supporting the user interfaces designed by the front-end team. The ideal candidate will have experience in server-side technologies, database management, and a strong understanding of web development. You will also be responsible for team handling and client interaction, ensuring smooth project execution and timely delivery. Key Responsibilities: Backend Development: Develop and maintain the server-side logic and APIs for web applications, ensuring scalability, performance, and reliability. Team Handling: Manage a team of developers, ensuring the team delivers high-quality code, follows coding standards, and adheres to project timelines. Client Interaction: Regular client calls to understand business requirements, create technology specifications, and provide updates on project progress. Collaborate with Front-End Developers: Work closely with the front-end team to ensure seamless integration between the front-end and back-end technologies. Process Improvement: Review and improve current development processes and methodologies to ensure efficiency and quality. Code Quality: Write high-quality, maintainable code while adhering to best practices and coding standards. Documentation: Maintain proper documentation for the back-end systems and codebase. Training & Mentoring: Provide training to team members and mentor them to ensure they are up-to-date with the latest technologies and development practices. Status Reporting: Provide weekly and monthly project status reports to the Project Manager. Required Skills and Experience: Languages: In-depth knowledge of JavaScript, CSS, HTML, and other front-end technologies. Frameworks: Familiarity with React.js, Node.js, and other related tools and frameworks. Backend Technologies: Proficiency in at least one server-side technology (such as Java, PHP, or Node.js). Databases: Strong understanding of relational databases and SQL. Version Control: Experience using GitHub or similar version control systems. User Interface Design: Exposure to user interface design and integrating front-end with back-end functionalities. Software Development Life Cycle (SDLC): Understanding of SDLC and Agile methodologies. Communication Skills: Strong verbal and written communication skills to interact with clients and the team. Team Management: Prior experience in leading a team of developers and ensuring project delivery on time. Desired Skills: MEAN Stack: Experience working with the MEAN stack (MongoDB, Express.js, Angular, Node.js). Angular: Proficiency in Angular or similar front-end frameworks. Client Handling: Proven experience in interacting directly with clients to gather requirements and provide project updates. What We Offer: Competitive salary and benefits. Opportunity to lead a dynamic team and work on exciting projects. Collaborative work environment where innovation and growth are encouraged. Professional development and training opportunities. Flexible work culture and career growth potential. If you're passionate about back-end development, leading teams, and collaborating with clients to deliver high-quality solutions, we would love to have you on board! Apply now to join WebGuruz Technologies!

Job Title: Tech Lead (Full Stack) Location: Mohali, India Department: Web Development Experience: 8-12 years Position Summary As a Full Stack Web Development Team Lead, your primary role will be to oversee the entire web development process, from initial design and development to deployment and maintenance. You will manage a team of developers and ensure that all tasks are completed on time and to a high standard. Essential Duties and Responsibilities Team Leadership & Project Management Lead and mentor a team of web developers, assign tasks, and provide guidance. Develop and implement technical solutions for web applications. Ensure code quality, documentation, and maintainability. Conduct regular code reviews and manage merge requests. Technical Expertise & Development Design, develop, and implement UI, server-side logic, and database integration. Stay updated with the latest web technologies and trends. Ensure best coding practices, SOLID design principles, and project structures. Collaboration & Process Management Collaborate with teams such as Architects, QA, DevOps, and stakeholders. Manage project timelines and budgets. Create and maintain technical documentation. Technical Skills & Requirements Mandatory Skills: Expertise in JavaScript, TypeScript with React or Angular. Experience building REST APIs in Node.js (Express, NestJS, LoopBack). Proficiency in MySQL & MongoDB. Ability to design scalable database schemas and optimize query performance. Strong knowledge of best coding practices, design patterns, and unit testing (Jest, Mocha). Understanding of AWS services (S3, EC2, Lambda, CloudFront). Expertise in GIT version control, branching, and handling merge conflicts. Good to Have (Desirable Skills): Experience in Serverless & Microservices architecture. Familiarity with React-Query, MobX, RxJS. Knowledge of GraphQL and MicroFrontends. Experience with message broking technologies (RabbitMQ, Kafka, AWS SQS). Understanding of caching solutions (Redis, Memcached). Candidate Profile Follows industry standards and best practices. Passionate about technology innovation and problem-solving. Strong analytical and logical skills. Ability to take ownership and build products from scratch. Excellent communication and leadership abilities. Adaptable to new technologies and trends. Qualification & Experience Degree: B.Tech, MCA in Computer Science or equivalent. Experience: 8+ years in functional/technical roles, with team lead experience. Deep knowledge of web development and software engineering principles. Company Perks Flexible working hours. Leave encashment and carry forward. 10 additional days for marriage purposes. 5 additional bereavement leaves. Overtime payments. Medical Insurance. Office-provided breakfast, snacks, and beverages. Telemedicine and doctor-on-call facilities. Employee engagement programs (Excursions, Sports, Yoga, Music Band, etc.). Self-learning and enhancement support (certification bonuses, tech event reimbursements). Team-building activities (Lunches, Dinners, Get-togethers, Annual On-Site Events). Join our team and lead cutting-edge web development projects!

Job Title: WordPress Developer Experience: 5+ years | Opening(s): 1 | Location: Mohali | Department: Digital Marketing Position Summary We are seeking an expert WordPress Developer primarily responsible for back-end development, including creating custom features and plugins. This position requires a combination of programming skills (namely PHP, HTML5, CSS3, and JavaScript) and aesthetics (understanding element arrangements on the screen, the color and font choices, and so on). The candidate should have a strong understanding of industry trends and content management systems. Experience with responsive and adaptive design is strongly preferred. Also, an understanding of the entire web development process, including design, development, and deployment is preferred. Key Responsibilities Architect and Develop Solutions: Design, implement, and maintain scalable and efficient backend solutions using WordPress, ensuring high performance and responsiveness to requests from the frontend. Develop Custom WordPress Code: Extend the platform s functionality as necessary through custom development of WordPress custom post types, plugins, or REST API connections. Manage Back-End Services and Database Configuration: Oversee technical aspects of the CMS and server-side configurations for optimal performance. Maintain WordPress Core and Plugin Software: Regularly test and implement software updates related to WordPress core, plugins, or theme files. Troubleshoot and Resolve Issues: Address website bugs or problems related to themes, plugins, or hosting environments. Optimize Website Performance: Code and test websites to adhere to standards set forth by Google s PageSpeed Insights, Page Experience, and Core Web Vitals reporting. Frontend Development: Hands-on knowledge of creating visually appealing and user-friendly interfaces using HTML, CSS, JavaScript, and popular frameworks, ensuring a seamless user experience across various devices and browsers would be a plus but not mandatory for this role. Collaborate with Designers and Frontend Devs: Work alongside UX/UI designers and other frontend developers to translate design into a functional and engaging user experience. Develop Websites: Code responsive and user-friendly websites based on client specifications or approved graphic design files. This includes the creation or customization of WordPress template files. Adhere to Development Standards and Best Practices: Maintain high code quality that adheres to community standards for accessibility, CSS coding, PHP coding, HTML coding, JavaScript coding, and Semantic HTML5 standards using a consistent markdown style guide. Implement SEO Best Practices: Optimize website templates for SEO strategies and techniques outlined by in-house SEO and Google best Practice. Conduct Cross-Browser and Cross-Device Testing: Create a consistent user experience across various platforms and devices. Stay Updated on WordPress Updates: Research, learn, and implement the latest WordPress software and coding updates. Provide Technical Support and Training: Offer support and training to clients or internal teams for managing and updating the WordPress CMS. Maintain Comprehensive Documentation: Document code, solutions, and methodologies for future reference or team member use. Skills and Qualifications Bachelor s Degree in Computer Science or related field, or equivalent experience. 5+ years of development experience with WordPress. Experience working with a variety of WordPress plugins. Supported the use of custom WordPress themes and plugin development. Experience with PHP development and PHP frameworks. Working knowledge of SQL, JavaScript, HTML, and CSS. Working knowledge of front and backend development. Familiarity with code versioning tools (GitHub). Ability to manage multiple projects and deliverables simultaneously. Desire to learn and take on new challenges. Experience setting up development environments. Familiarity with ITSM tools (ServiceNow). Knowledge of security controls. Ability to develop user stories to address user requirements. Working knowledge of Linux. Understanding of agile development tools, especially Micro Focus ALM suite. Personal Attributes The successful candidate must have excellent communication and interpersonal skills. Excels in a fast-paced, results-oriented environment with the ability to adapt to change quickly. A teamwork attitude, willing to take on extra tasks and see them through. Acute attention to detail and problem-solving technical skills are also necessary attributes for the role. Join our team and be part of creating impactful campaigns that make a difference for our clients. If you re a creative thinker with a passion for words and a drive to succeed, we d love to hear from you! Qualification : Bachelors Degree in Computer Science or related field, or equivalent experience.

Job Overview: We are seeking a talented Front-End (Angular) Developer to work on the client-side of our web and mobile applications. The ideal candidate will have a deep understanding of Angular (JS/2+), front-end development, and web application frameworks. As part of the development team, you will focus on implementing highly interactive, responsive user interfaces while ensuring high performance across both mobile and desktop platforms. You will collaborate closely with back-end developers to integrate with APIs and contribute to an agile development environment. Responsibilities: Angular Application Development: Develop, test, and maintain advanced Angular (JS/2+) applications, with a strong focus on creating a seamless user experience. UI/UX Design Implementation: Implement user interfaces based on provided designs, focusing on performance, scalability, and high responsiveness for both mobile and desktop environments. Collaboration with Cross-Functional Teams: Work with back-end developers to define API requirements, ensure seamless integration, and optimize the overall user experience. Agile Development: Collaborate within a Scrum team to define and develop application scope and objectives, and work iteratively to prepare functional and technical specifications using Agile methodologies. Bug Fixing & Troubleshooting: Analyze, classify, and resolve complex issues related to both front-end and back-end functionality. Proactively fix bugs and improve system uptime by enhancing system quality. Code Maintenance & Unit Testing: Write well-documented, tested, and idiomatic JavaScript, HTML, and CSS code. Perform unit testing using industry-standard tools and ensure all code is reusable, maintainable, and modular. Performance Optimization: Ensure the front-end application is optimized for performance, including responsive feedback for user actions, non-blocking code, and leveraging advanced techniques like multi-threading. API Integration: Work closely with back-end developers to integrate and communicate with RESTful APIs and external web services. Version Control & Documentation: Utilize version control tools (GitLab preferred) and contribute to technical documentation and peer reviews, ensuring smooth development processes. Continuous Improvement: Take the initiative to drive issue resolution and system enhancements. Stay up-to-date with the latest technologies and trends in front-end development to continuously improve processes and products. Requirements: Technical Expertise: Proficiency in HTML, CSS, JavaScript, and AngularJS/Angular 2+ framework. Strong knowledge of ES6 and TypeScript. Hands-on experience with unit testing using industry-standard tools. Familiarity with version control systems (GitLab preferred). Web Technologies Knowledge: Deep understanding of web application components including platform, database, API, caching layers, and web services. Experience in integrating with RESTful APIs and optimizing the front-end for performance. Analytical & Problem-Solving Skills: Strong ability to troubleshoot complex issues, analyze business requirements, and provide innovative solutions. Collaborative & Agile Experience: Experience working in an Agile Scrum development environment, with a collaborative mindset and ability to work effectively with cross-functional teams. Self-Starter: Proactive in identifying opportunities for system and process improvement, with the ability to take ownership of tasks and drive results. Performance Focus: Experience in developing high-performance front-end applications and handling multi-threading, non-blocking code, and ensuring seamless user experiences. Attention to Detail: A strong eye for detail in writing clean, reusable, and testable code, as well as ensuring designs are accurately translated into responsive, functional interfaces. Nice to Have: Experience in UI/UX design and familiarity with responsive design techniques. Familiarity with task runners or build automation tools for production deployment. What We Offer: Growth Opportunity: Work in a collaborative and innovative environment with opportunities to grow and expand your skill set. Impactful Work: Contribute to building products that have a direct impact on user experience and business success. Dynamic Environment: Be part of a fast-paced, agile team that values creative problem-solving and continuous learning. If you're passionate about front-end development and eager to build high-performance applications with cutting-edge technologies, we d love to hear from you. Apply now to join our dynamic team!

Job Overview: We are looking for a result-oriented Collection Officer to join our team. The ideal candidate will have previous experience in the collections process, particularly in handling overdue payments and managing financial information. This position requires excellent communication skills, a critical listening ability, and a persuasive approach to ensure timely payments and maintain customer relationships. Responsibilities: Debt Collection: Follow up on overdue payment cases, ensuring timely collection and resolution of outstanding payments. Case Management: Review and update allocated cases regularly, ensuring accurate documentation and progress toward payment resolution. SOP Compliance: Follow standard operating procedures (SOPs) set by the company to ensure adherence to best practices and policies in collections. Client Interaction: Negotiate and communicate effectively with clients to resolve payment issues and handle any inquiries. Multitasking: Manage multiple tasks efficiently, prioritizing to meet deadlines and achieve monthly payment resolution targets. Escalation Management: Escalate complex issues when necessary to ensure timely resolution and proper handling of challenging cases. Requirements: Experience: Minimum of 2 years experience as a Collection Officer or in a similar role, preferably in the financial or healthcare sector. Negotiation Skills: Strong ability to negotiate with clients, resolve conflicts, and secure payments while maintaining professionalism. Communication Skills: Excellent verbal and written communication skills, with the ability to speak persuasively and listen actively. Attention to Detail: Strong organizational skills with attention to detail and accurate record-keeping. Time Management: Ability to prioritize tasks effectively to meet targets and deadlines. Preferred Skills: Experience in US collections or healthcare collections (if applicable). Familiarity with debt collection regulations and best practices. What We Offer: Competitive salary and performance-based incentives. A dynamic work environment with growth opportunities. If you're a driven individual with a proven track record in collections, apply today to join our team!

About the Company Culture: Relinns is dedicated to fostering a collaborative and innovative work environment, where creativity meets efficiency. We uphold core values such as Responsibility & Ownership, Integrity, Collaboration, Taking Initiatives, and Excellence. We support a healthy work-life balance with flexible working hours and engage our team with weekly fun activities aimed at team building. At Relinns, we prioritize a culture of learning and growth, focusing on continuous development across all areas. Our supportive environment fosters both personal and professional advancement, empowering our team members to excel in their roles. About the role: We are seeking a skilled AI/ML Engineer to join our team in Mohali. This role is ideal for individuals passionate about artificial intelligence and machine learning, who are eager to apply their skills to real-world challenges. As an AI/ML Engineer, you will develop and implement machine learning models, collaborate with cross-functional teams, and contribute to innovative projects that leverage AI to solve complex problems. What You Need for this Position: Bachelor s or Master s degree in Computer Science, Data Science, or a related field. Proven experience (1-3 years) in machine learning, data science, or AI roles. Proficiency in programming languages such as Python, R, or Java. Experience with machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, scikit-learn). Strong understanding of algorithms, data structures, and software design principles. Familiarity with cloud platforms (e.g., AWS, Azure) and big data technologies (e.g., Hadoop, Spark). Excellent problem-solving skills and analytical thinking. Strong communication and collaboration skills. Ability to work methodically and meet deadlines. What You Will Be Doing: Develop and implement machine learning models and algorithms for various applications. Collaborate with cross-functional teams to understand project requirements and deliver AI solutions. Preprocess and analyze large datasets to extract meaningful insights. Design and conduct experiments to evaluate model performance and fine-tune algorithms. Deploy machine learning models to production and ensure scalability and reliability. Stay updated with the latest advancements in AI and machine learning technologies. Document model development processes and maintain comprehensive project documentation. Participate in code reviews and provide constructive feedback to team members. Contribute to the continuous improvement of our AI/ML capabilities and best practices. Top Reasons to Work with Us: Join a fast-paced team of like-minded individuals who share the same passion as you with whom you'll tackle new challenges every day. Work alongside an exceptionally talented and intellectual team, gaining exposure to new concepts and technologies. Enjoy a friendly and high-growth work environment that fosters learning and development. Competitive compensation package based on experience and skill. Qualification : Bachelors or Masters degree in Computer Science, Data Science, or a related field.