Documentation Specialist E M Coding Jobs in Chennai

Billing Specialist (Demo and Charge Entry) Location: Chennai Department: Billing Operations Career Band: Professional II Role Overview: The Foundation of Billing Accuracy We are seeking a detail-oriented Billing Specialist to manage the critical front-end of our Revenue Cycle. You will be responsible for the precise entry of Demographics and Charges, ensuring that patient information is verified and billing data is submitted according to strict client protocols. Core Technical Responsibilities Data Management & Entry: Demographics (Demo) Entry: Accurately pull or create patient records using Face Sheets. Verify name, DOB, and contact details to prevent downstream claim rejections. Charge Entry: Translate medical services into billable charges by following specific Client Protocols and guidelines. Document Handling: Access and securely download Super Bills and Face Sheets from client file servers. Verification & Quality Control: Insurance Eligibility: Proactively check and update Eligibility Status to ensure the insurance provider is active before billing. Log Maintenance: Track and maintain status logs to ensure 100% accountability for all files received. Query Resolution: Maintain a real-time query log and ensure all client queries are updated by End of Day (EOD). Requirements & Qualifications Experience: Minimum 1 year of professional experience specifically in Demo and Charge Entry. Education: Graduate in any stream. Typing Proficiency: High speed and accuracy in typing to meet daily volume targets. Attention to Detail: Ability to spot discrepancies between Face Sheets and system data. Reporting Structure: Reports to Team Leader Billing Operations. Qualification : Graduate in any stream

Billing Specialist Payment Posting Location: Chennai Department: Billing Operations Career Band: Professional II Role Overview: Financial Reconciliation & Accuracy We are seeking a meticulous Billing Specialist to join our Payment Posting team. You will be responsible for the final stage of the billing cycle: ensuring that payments from insurance providers and patients are accurately reconciled. Your expertise in EOB review, Adjustment handling, and Denial Identification will be critical in maintaining a healthy accounts receivable. Technical Skills & Core Competencies Payment Processing: Manual & Auto Posting: Proficiency in managing high-volume payment entries, including electronic remittance and paper checks. Financial Formulas: Strong understanding of Co-pays, Co-insurance, and Deductibles. HSA/HRA Payments: Specific experience processing payments for Health Savings Accounts and Health Reimbursement Accounts. EOB & Denial Analysis: Explanation of Benefits (EOB): Ability to interpret complex EOBs to ensure payments are posted to the correct patient accounts. Coding Identification: Expert knowledge of CARC (Claim Adjustment Reason Codes) and RARC (Remittance Advice Remark Codes). Write-offs & Adjustments: Handling complex adjustment scenarios, including secondary insurance offsets like Medicaid. Key Responsibilities Account Reconciliation: Ensure all checks and electronic funds are posted to the correct patient accounts with 100% accuracy. Denial Documentation: Identify and document denial reasons and maintain clear records of insurance correspondence. Secondary Insurance Management: Process adjustments and write-offs specifically when a patient s secondary insurance is involved. Operational Quality: Maintain high standards of data entry speed and accuracy to meet daily financial closing targets. Minimum Requirements Experience: Minimum 1 year of professional experience specifically in Healthcare Payment Posting. Education: Graduate in any stream. Technical Skills: Excellent typing speed and attention to detail. Reporting: Position reports to the Team Leader Billing Operations. Qualification : Graduate in any stream

Medical Coder Multispecialty Denials (Radiology & Pathology) Location: Chennai Experience: Minimum 1 Year Department: Revenue Cycle Management (RCM) Employment Type: Full-time About the Role We are looking for a detail-oriented and experienced Medical Coder specializing in Radiology and Pathology denials management to join our growing Revenue Cycle Management (RCM) team. In this role, you will be responsible for identifying root causes of coding-related denials, reworking claims, and submitting appeals in alignment with payer guidelines. You will work closely with AR, billing, and compliance teams to drive timely resolution of denied claims. Key Responsibilities Review and analyze denied claims specifically in Radiology and Pathology specialties. Identify denial trends related to coding and take corrective actions. Apply accurate CPT, ICD-10, and HCPCS codes based on clinical documentation. Draft and submit coding appeals with appropriate justifications, coding references, and documentation. Collaborate with AR and billing teams to resolve complex denials and ensure clean claim submission. Adhere to payer-specific guidelines, LCDs/NCDs, and industry-standard coding protocols. Maintain coding accuracy, compliance, and productivity benchmarks as per company standards. Required Skills & Qualifications Minimum 1 year of hands-on experience in medical coding, specifically in Radiology and Pathology denials. Solid understanding of US Healthcare RCM processes, denial workflows, and appeal procedures. Strong command of CPT, ICD-10, and HCPCS coding systems. Experience with medical coding tools such as EncoderPro, Optum360, or similar platforms. Familiarity with payer-specific guidelines, including Medicare LCD/NCD policies. Excellent analytical and problem-solving skills. Effective written and verbal communication skills to support appeal writing and inter-team collaboration. Preferred Qualifications Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or equivalent certification is an added advantage. Experience working in an RCM/BPO/KPO environment is preferred. Exposure to additional specialties or multispecialty coding is a plus. Competitive salary and performance-based incentives Training and development programs for career growth A collaborative and supportive work environment Exposure to a wide range of specialties and payer systems

Medical Coder Multispecialty Denials (E/M) Location: Chennai Experience: Minimum 1 Year Department: Revenue Cycle Management (RCM) Employment Type: Full-time Job Summary We are seeking a detail-oriented and experienced Medical Coder specializing in Evaluation and Management (E/M) services to support our multispecialty denial management operations. The ideal candidate will be responsible for analyzing denied claims, identifying coding or documentation issues, and executing effective appeal strategies to maximize reimbursement in line with payer-specific guidelines and compliance standards. Key Responsibilities Review and resolve denied claims related to E/M services across multiple specialties. Analyze clinical documentation and assign accurate CPT, ICD-10, and HCPCS codes. Investigate reasons for denials such as incorrect levels of service, insufficient documentation, or bundling edits. Prepare and submit well-documented appeals based on payer-specific rules and coding guidelines. Collaborate with Accounts Receivable (AR) and billing teams to ensure timely resolution of denials. Ensure adherence to CMS, Medicare, commercial payer, and internal compliance policies. Consistently meet or exceed quality and productivity benchmarks set by the organization. Required Skills & Qualifications Minimum 1 year of experience in E/M coding and denial management. In-depth knowledge of 2021+ E/M coding guidelines and documentation requirements. Experience handling denials in multispecialty environments (e.g., Internal Medicine, Pediatrics, Cardiology, etc.). Familiarity with coding tools (e.g., EncoderPro, 3M, Optum360) and EMR/EHR systems. Strong understanding of payer-specific rules, including Medicare and commercial insurers. Excellent attention to detail, communication, and analytical thinking. Ability to work independently as well as in a team-oriented environment. Preferred Qualifications Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or equivalent certification (preferred). Previous experience in a US Healthcare RCM setting, especially with denials and appeals workflows. Competitive compensation and incentive structure Career growth opportunities in a high-impact RCM environment Ongoing training and support for certifications and coding updates Collaborative and inclusive work culture

Medical Coder E/M Coding Location: Chennai Experience: Minimum 1 Year Department: Medical Coding Job Summary We are seeking a skilled and detail-oriented E/M Medical Coder to join our medical coding team. The ideal candidate will have strong expertise in Evaluation and Management (E/M) coding guidelines, with the ability to accurately assign CPT, ICD-10, and HCPCS codes for diverse clinical encounters across multiple specialties. Key Responsibilities Review clinical documentation and assign accurate E/M CPT codes following 2021+ AMA guidelines. Assign precise ICD-10-CM diagnosis codes and relevant HCPCS codes as needed. Ensure strict adherence to coding compliance standards including CMS, payer-specific policies, and internal protocols. Collaborate effectively with providers and documentation teams to resolve discrepancies and obtain necessary clarifications. Consistently meet productivity and accuracy benchmarks established by the organization. Stay current with evolving coding regulations, payer requirements, and industry best practices. Required Skills & Qualifications Solid knowledge of E/M coding guidelines, including updates from 2021 onwards. Familiarity with multispecialty clinical areas such as Internal Medicine, Family Medicine, Cardiology, Urgent Care, etc. Experience with coding software tools and EHR/EMR systems. Strong attention to detail, analytical mindset, and excellent communication skills.

IPDRG Coder Location: Chennai Experience: Minimum 1 Year Department: Medical Coding Job Summary We are looking for an experienced Inpatient DRG Coder with strong expertise in ICD-10-CM and ICD-10-PCS coding to accurately assign MS-DRGs or APR-DRGs for hospital inpatient services. The ideal candidate will ensure compliance with coding guidelines and work closely with clinical teams to ensure thorough documentation. Key Responsibilities Review inpatient medical records and accurately assign ICD-10-CM diagnosis codes and ICD-10-PCS procedure codes. Determine appropriate MS-DRG or APR-DRG assignment based on coding rules and grouping logic. Maintain strict adherence to coding compliance standards, including CMS, AHA Coding Clinic, and hospital policies. Collaborate with physicians to clarify or query insufficient or ambiguous documentation. Achieve or exceed accuracy and productivity targets as defined by management. Stay current with updates to DRG classifications and regulatory changes impacting inpatient coding. Qualifications Certified Coding Specialist (CCS) or equivalent certification is required. Minimum of 1 year of experience in Inpatient DRG (IPDRG) coding.

Denial Coding Auditor Location: Chennai Experience: Minimum 4-8 Years Job Summary We are seeking an experienced Denial Coding Auditor to analyze coding-related denials, identify root causes, and recommend effective resolutions. The role involves collaborating closely with Accounts Receivable (AR), coding, and compliance teams to enhance first-pass claim resolution and reduce denials. Key Responsibilities Conduct thorough reviews of denied claims to audit coding accuracy and adequacy of clinical documentation. Identify denial trends such as medical necessity issues, bundling errors, and modifier misuse. Recommend coding corrections and documentation improvements to prevent recurring denials. Work collaboratively with AR and appeal teams to facilitate timely and effective denial resolution. Support internal audits, compliance reviews, and quality improvement initiatives related to coding and denials. Qualifications Certified Coding Auditor credentials preferred (CPC-A, CPMA, or CCS-P). Minimum 3 years of experience in surgical coding and coding audits. Expertise across multiple surgical specialties and thorough knowledge of coding regulations and payer policies.

Senior Software Engineer PHP Location: Chennai Experience: 4 7 Years Company: TNQ Technologies About the Role TNQTech is looking for a skilled Senior Software Engineer (PHP) to join our expanding development team. In this role, you ll contribute to the creation of cutting-edge solutions in the scholarly publishing domain. You'll be responsible for writing clean, scalable code, mentoring junior developers, and ensuring optimal application performance. Key Responsibilities Develop, test, and maintain high-quality code based on project requirements Collaborate with stakeholders to clarify technical and functional requirements Continuously improve application performance, responsiveness, and scalability Review code and provide constructive feedback to peers and junior developers Adhere to best practices in coding, testing, and documentation Participate in sprint planning, retrospectives, and other Agile ceremonies Contribute to fostering a collaborative and high-quality engineering culture Ideal Candidate Profile Graduate in any discipline with 4 7 years of hands-on experience in PHP development Solid understanding of Object-Oriented Programming (OOP) principles Proficiency with at least one MVC framework such as CakePHP, CodeIgniter, Zend, or Yii Experience with source control management (SCM) tools Hands-on experience with databases (e.g., MySQL, PostgreSQL) Working knowledge of HTML, CSS, JavaScript, and automated unit testing Familiarity with Agile methodologies and team collaboration practices Nice to Have (Bonus Skills) Understanding of design patterns, data structures, and algorithms Experience with CI/CD platforms and deployment pipelines Knowledge of RESTful APIs and integrating third-party services Be part of a forward-thinking team transforming content and technology for global scholarly publishing. At TNQTech, you'll find a collaborative work culture, opportunities to grow, and a chance to make an impact at scale. Qualification : Graduate in any discipline

Job Title: AR Analyst / Senior AR Analyst Experience Required: 1 5 Years Job Category: Billing Operations Job Location: Chennai Eligibility: Graduates from any stream About the Role: We are seeking a detail-oriented and self-motivated AR Analyst / Senior AR Analyst to join our Billing Operations team. The ideal candidate will have a strong understanding of provider billing, denial management, and Accounts Receivable (AR) processes, along with solid analytical and communication skills. Key Responsibilities: Manage accounts receivable follow-up for assigned payors effectively and independently. Analyze denials and take timely and appropriate action to resolve them. Work on correspondence, rejections, and appeal processes as needed. Apply knowledge of CPT, ICD, and Modifiers in analyzing and processing claims. Think analytically and use logical reasoning to troubleshoot AR issues. Ensure HIPAA compliance and maintain confidentiality of patient data. Collaborate with team members and contribute to achieving departmental goals. Required Skills: 1 5 years of experience in Accounts Receivable (AR) analysis within the provider billing domain. Strong verbal and written communication skills. Good interpersonal and team collaboration abilities. Proficiency in MS Office, especially Excel. Fast and accurate typing skills. Good computer literacy and system navigation skills. Preferred Qualifications: Exposure to correspondence and rejections is a plus. Understanding of modifiers, CPT, and ICD coding is essential. Qualification : Graduates from any stream

Position: Senior Java/AWS Engineer Work Type: Onsite Location: Chennai, Tamil Nadu, India About Fiserv: Calling all innovators find your future at Fiserv. We are a global leader in Fintech and payments, moving money and information in ways that move the world. We connect financial institutions, corporations, merchants, and consumers millions of times a day quickly, reliably, and securely. Every time you swipe a credit card, pay via a mobile app, or withdraw money, Fiserv is involved. If you want to make an impact on a global scale, come make a difference with us. About Your Role: As a Senior Java/AWS Engineer (Application Development Sr Professional II), you will join a dynamic team creating solutions that make financial transactions seamless and secure. You ll design, develop, and maintain applications aligned with client needs, leveraging the latest technologies. What You ll Do: Lead design, development, and implementation of software applications to support Fiserv s business objectives. Collaborate with cross-functional teams to gather requirements and translate them into technical specifications. Code, test, and debug applications to ensure optimal performance and reliability. Mentor and provide technical guidance to junior developers. Participate in continuous improvement and Agile development processes. Responsibilities may evolve as needed to meet business demands. Experience You ll Need: 4+ years in application development. 2+ years experience in Java, C, C#, C++, or similar programming languages. 2+ years working with SQL databases. 2+ years with cloud services like AWS, Azure, or GCP. 2+ years of experience with CI/CD pipelines and DevOps practices. 2+ years experience working in Agile methodologies. Equivalent combination of education and related experience considered. Experience That Would Be Great to Have: Extensive Java programming and object-oriented design experience (+8 years). Expertise in Spring Boot, Spring JDBC, and Spring ecosystem. Experience in microservices and batch application development. Strong understanding of AWS cloud services, Docker, and Infrastructure as Code (Terraform). Proficient with Git and CI/CD pipelines (especially GitLab pipelines). Solid grasp of software development principles and best practices. Bachelor s or Master s degree in Computer Science or related field (or equivalent practical experience). Excellent communication, collaboration, leadership, problem-solving, debugging, and troubleshooting skills. Experience migrating COBOL mainframe batch applications to AWS (nice to have). Past mainframe background helpful but not required. Qualification : Bachelors or Masters degree in Computer Science or related field (or equivalent practical experience).

Position: Advisor, Software Development Engineering (Backend Developer) Requisition ID: R-10356918 Date Posted: 06/24/2025 Application Deadline: 07/08/2025 Location: Chennai, Tamil Nadu (Primary), Pune, Maharashtra (Additional) Work Type: Onsite About Fiserv: Fiserv is a global leader in fintech and payments, moving money and information millions of times daily quickly, reliably, and securely. We connect financial institutions, corporations, merchants, and consumers to enable seamless financial transactions worldwide. Join us and make an impact on a global scale. Role Overview: As an Advisor, Software Development Engineering (Backend Developer), you will play a key role in designing, developing, and maintaining backend services and APIs using modern frameworks and cloud technologies. You will collaborate with cross-functional teams to deliver scalable, high-quality software solutions within an Agile environment. Key Responsibilities: Analyze and understand product requirements; participate actively in Agile ceremonies including sprint planning, daily stand-ups, and retrospectives. Design and develop reusable, self-contained, and testable RESTful and SOAP APIs using Spring Boot framework. Collaborate closely with UI developers and other engineers to improve overall system usability and integration. Identify and implement improvements in existing backend interface structures and architecture. Develop and maintain functional documentation and coding guidelines to support team members. Ensure adherence to backend architecture best practices and design specifications. Conduct unit testing and bug fixes to enhance product performance and reliability. Participate in code reviews and maintain high-quality code standards. Qualifications & Experience Required: Bachelor s degree in Computer Science or related field. 12-14 years of extensive experience in Java backend development. Proven expertise in server-side application development using Java and Spring Boot. Hands-on experience with cloud platforms such as AWS, GCP, or Azure, including containerization tools like Kubernetes or Docker. Strong knowledge of relational databases like MySQL or equivalent. Experience designing and developing APIs with robust security and scalability. Familiarity with software development lifecycle methodologies, especially Scrum/Agile. Preferred Skills: Experience integrating and implementing AWS Glue jobs using Python. Knowledge of AWS Step Functions or equivalent workflow orchestration tools. Familiarity with CI/CD pipelines and tools for continuous integration and deployment. Experience working with Java 11 and above versions. If you want to be part of a forward-thinking team delivering innovative financial technology solutions, this role is an excellent opportunity to grow and lead. Qualification : Bachelors degree in Computer Science or related field.

Job Title: Java Developer Office Location: Chennai (Work from Office) Job Type: Full-time Experience: 3 to 8 Years Job Description: You need to be capable of understanding business requirements and meeting timelines set by the team. You will be expected to work closely with the customer to discuss and implement technical resolutions to business requirements. Java developer roles and responsibilities include managing Java application development while providing expertise in the full software development lifecycle, from concept and design to testing. You will also be needed to document the steps and procedures followed while coding. If you are familiar with Agile methodologies then that is a bonus. Job Requirements: Participate in technical evaluations and proof of concept work. Follow/maintain an agile methodology for delivering on project milestones. Responsible for understanding of the entire code base, architectural considerations, build process, design and design decisions. Proficiency with git or other version control software. Keeping an intense focus on the quality of work, maintaining a low crash rate. Work in a collaborative manner with other developers to plan and design feature implementations and software architecture for current and future applications. Excellent troubleshooting and reverse engineering skills. Desire and willingness to work in a collaborative, innovative, flexible and team-oriented environment. Maintain documentation of all coding decisions and maintain documentation of the code itself. Should possess strong analytical and problem-solving skills. Capabilities to write and execute unit test cases Ability to work and research independently, setting goals and achieving milestones. Ability to understand and communicate data, infrastructure, workflow, and solution context technical specifications. Organizational skills, a keen sense of priority and a proven ability to proactively identify and resolve problems. Excellent oral, presentation, and written communication skills Should be familiar with Object Oriented Design patterns. Essential Qualifications: Bachelor s degree in Computer Science, Information Technology with 6+ years of equivalent experience. Minimum of 4 years of JAVA development Experience with development methodologies such as XP, Agile or SCRUM Must have solid experience in the following items: Java, Spring Boot, Micro Services, JPA, Postgre, Azure, Jenkins, Maven. Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate) Hands on experience with API development Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management etc). Company Profile Conceptualized as far back as 2015, and commencing full-time operations in 2018, Blackstraw technologies Pvt Ltd. is a software products and services company specializing in Artificial Intelligence (AI) and Machine Learning solutions for various industries. We support businesses around the world, including North America, Europe and Asia, working to simplify AI implementation through our platform that expedites data labelling, AI model-training, and cloud or on-premise deployments. With more than 900 years of combined work-experience, the 250+-strong Blackstraw Team comprises various experts in the AI value chain. We are a fast-moving team that prides ourselves in rapidly identifying different use-cases and fine-tuning our products to suit specific business needs. We are focused on providing solutions related to computer vision, natural language processing, Data annotation tools for deep learning models, etc. To stay competitive in business, it is key for organizations to adopt and implement smart AI solutions and service offerings. However, most companies are unable to implement AI rapidly due to the complexity of existing solutions, inadequate data and cost implications. Our mission is to enable enterprises to adopt AI in an easier, cost-effective and time-efficient manner with a plug-and-play approach to their data. Blackstraw operations are based out of Canada, USA & India. Our head office is based in Florida. Qualification : Bachelors degree in Computer Science, Information Technology with 6+ years of equivalent experience. Minimum of 4 years of JAVA development

About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. We specialize in helping clients stay ahead through transformative solutions that optimize business processes, driving increased efficiency, deeper insights, and superior outcomes. As trusted brand custodians and long-term partners to over 100 leading global brands, we have a presence in the US, UK, Philippines, and India. Our rightshore delivery model offers end-to-end solutions across industries including Healthcare, Telecommunications & Media, and Banking, Financial Services & Insurance. We proudly serve Fortune 500 and FTSE 100 companies. Job Title: Senior Customer Service Associate (Senior CSA) Grade: H1 Job Category: Associate Function/Department: Operations Essential Duties and Responsibilities Claims Filing: File claims using appropriate forms and attachments. Denial Research and Appeals: Investigate account denials and file written appeals when necessary. Insurance Billing: Evaluate information from clients to determine the correct insurance to bill, ensuring necessary attachments or supporting documentation are included with each claim. Account Research: Research account details to gather necessary attachments and documentation for each claim. Claim Integrity: Ensure the accuracy and integrity of each claim filed. Documentation: Record all efforts and actions in the CUBS system and any other required systems. Patient Information Verification: Verify patient details and benefits before submitting claims. Account Appeals: Write appeals for accounts when required. Client Correspondence: Draft clear and professional letters to clients. Additional Duties and Responsibilities Goal Achievement: Meet regular goals and objectives as set by management. Confidentiality: Maintain confidentiality of account and patient information at all times. Compliance: Actively participate in the Corporate Compliance Program and ensure adherence to company policies. Project Assistance: Assist with other ad hoc projects assigned by management. Relationship Management: Maintain effective working relationships with state and federal agencies. Account Resolution: Resolve accounts in a timely manner. Workspace Organization: Maintain a neat, orderly, and efficient work station. Educational and Experience Requirements Minimum Education: High school diploma or equivalent. Experience: 1-3 years of experience in insurance billing is preferred. Insurance Knowledge: Familiarity with various insurance payers is preferred. Technical Skills: Proficiency in PC-based applications with the ability to type 30-40 words per minute. Communication Skills: Strong written and verbal communication skills. Organization and Time Management: Ability to prioritize tasks effectively in a busy environment. Professionalism: Capable of presenting oneself in a courteous and professional manner at all times. Self-Motivation: Ability to stay focused and productive with little or no supervision. Working Conditions Environment: Call center setting. Physical Requirements: Must be able to sit for extended periods of time.

Job Summary: We are looking for a highly skilled and experienced Software Developer with expertise in Customer Communication Management (CCM) tools and migration from CSF MVS (mainframe) to CSF Designer in Windows environments. The ideal candidate should have a strong background in software development and project execution, with experience in integrating document composition tools and working in cross-cultural, multi-lingual teams. Key Responsibilities: Lead and contribute to the end-to-end development of software products, from requirement analysis and system study to design, coding, testing, debugging, documentation, and implementation. Work with CCM tools including CSF Designer, HPX Live, CSF Designer V14.0/V16.0, CSF Classic, and mainframe zOS tools. Migrate projects from CSF MVS (mainframe) to CSF Designer in Windows environments. Integrate systems with document composition tools like DOC1, CSF legacy, CSF Designer, and HP/Opentext Exstream. Collaborate effectively in a cross-cultural and multi-lingual environment. Contribute as an individual contributor while also being a valuable team player. Provide overlap support with onshore teams in EST timing. Qualifications: 6-8 years of experience in Software Development and Project Execution. Strong experience with CCM tools, including CSF Designer and related versions. Proven experience with mainframe zOS and migration from CSF MVS to CSF Designer in a Windows environment. Expertise in integrating systems with document composition tools like DOC1, CSF legacy, and HP/Opentext Exstream. Experience working under cross-cultural, multi-lingual environments. Strong problem-solving skills and attention to detail. Excellent communication skills and ability to work in a collaborative team environment. Ability to manage time effectively and meet project deadlines. Preferred Skills: Familiarity with Endeavor and File Manager tools. Experience with Agile development methodologies. Benefits: Competitive salary and performance-based incentives Health and wellness benefits Opportunities for professional growth and development

Position: Senior Data Conversion Specialist Location: Chennai Department: Publishing Services Job Type: Full-time Industry: E-Publishing About Us At Kriyadocs , we ve partnered with prestigious publishing houses around the world for over 15 years, delivering world-class digital and print content. By leveraging cutting-edge technology, streamlined processes, and deep domain expertise, we simplify publishing workflows from authoring to distribution. Our peer review and production platforms are complemented by services like copyediting, typesetting, and project & author management. Our mission is to create outstanding experiences for authors, publishers, and employees through innovation and technology, helping bring authors work to life and share it with the world. We re driven by a passion for customer-first solutions, and we empower our team to take on challenges, exchange knowledge, and enrich processes across the publishing ecosystem. What It s Like to Work Here We re a fast-growing team of smart, enthusiastic individuals with a can-do attitude. We believe in: Customer-First: We put our customers at the heart of everything we do. Continuous Learning: We embrace innovation and encourage growth. Collaboration: We work as a team, solving challenges together. If you're looking for a place where you can make a real impact, come join us! Role Overview We re looking for an experienced Senior Data Conversion Specialist to join our dynamic team. You ll be responsible for converting content into various formats, ensuring high-quality deliverables while adhering to tight deadlines. Your role involves working with XML, digital technologies, and conversion tools, while collaborating with internal teams and clients to resolve issues and meet project goals. Key Responsibilities Meet daily benchmarks and ensure timely project delivery. Ensure there are no escalations or complaints from internal or external stakeholders. Maintain accurate project records and documentation. Communicate product-related issues with detailed information and improvement suggestions. Use appropriate tools to ensure the quality of delivered content. Deliver final files to clients on specified platforms in a timely manner. Adhere to client Service Level Agreements (SLAs). Evaluate and onboard freelancers/vendors as needed. Study and understand client requirements, create instruction documents, and produce conversion samples. Analyze customer requirements to define tool requirements and document for automation. Work independently or in a team to meet tight deadlines. Skills & Experience Strong knowledge of XML, including both book and journal XML formats. Hands-on experience working with DTD, MathML, and XML editors (Epsilon, XML Exchanger, Oxygen XML, Notepad++, etc.). Familiarity with digital technologies such as XPath, XSLT, Schema, and ePub. Experience with third-party deliverables like PubMed, PMC, Ingenta, HighWire, Atypon, and Crossref. Excellent communication, problem-solving, and analytical skills. Strong attention to detail, ability to maintain quality under pressure, and a proactive learning attitude. Eligibility Criteria Role: Senior Data Conversion Specialist Location: Chennai Experience: 5+ years of related experience in data conversion or a similar field. Qualification: Bachelor's degree preferred. Equivalent years of experience may be considered in lieu of a degree. Qualification : Bachelor's degree preferred

Reconciliation Specialist Location: Chennai Experience: 2 5 years Employment Type: Full-Time Job Summary We are seeking a detail-oriented Reconciliation Specialist to manage and execute accurate financial reconciliations. The ideal candidate will have a strong background in account reconciliation, excellent problem-solving skills, and hands-on experience with tools like Excel and Tally. Key Responsibilities Perform detailed reconciliations of customer accounts, bank statements, and payment processor reports. Identify and resolve discrepancies in a timely and accurate manner. Collaborate with cross-functional teams (e.g., Accounting, Operations) to investigate and resolve inconsistencies. Analyze reconciliation data to spot trends, anomalies, and potential risks. Maintain comprehensive documentation for all reconciliation processes and activities. Support continuous improvement of internal controls, policies, and reconciliation workflows. Utilize Excel and Tally for automating reconciliation tasks, generating reports, and improving overall efficiency. Requirements 2 5 years of experience in reconciliation, accounting, or finance roles. Strong understanding of reconciliation principles and financial accuracy. Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables, etc.) and Tally. Excellent analytical and problem-solving skills. Attention to detail with strong organizational and documentation abilities. Ability to work independently as well as collaboratively across teams. If you are meticulous, process-driven, and thrive in a high-accuracy financial environment, we d love to hear from you!

Job Title: Specialist Banking Operations (Disputes & Chargebacks) Location: Chennai Employment Type: Full-time About Zeta: Zeta is a next-gen banking technology company redefining how banks and fintechs build and launch modern financial products. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta offers the industry s first fully cloud-native, API-driven banking stack Zeta Tachyon supporting issuance, processing, core banking, lending, fraud & risk, and more, all from a single vendor platform. With over 15 million cards issued globally, Zeta is transforming customer experiences for leading banks and fintechs across global markets. Zeta Tachyon enables: Digital-first cardholder experiences Native embeddable banking support Hyper-personalized card programs Rapid product configuration and launch Real-time innovation via APIs and event streams Next-gen back-office and compliance capabilities Zeta has a global team of 1700+ employees, 70% of whom are in R&D. In 2021, Zeta raised $280 million at a $1.5 billion valuation, backed by SoftBank, Mastercard, and other top investors. About the Role: We re hiring a Cards Dispute & Chargeback Specialist to join our Banking Operations team. In this role, you will manage end-to-end dispute and chargeback operations for debit, credit, and prepaid card transactions. The ideal candidate will have hands-on experience with card network regulations (Visa, Mastercard, RuPay, UPI), strong analytical skills, and the ability to work effectively with cross-functional teams and external partners. Key Responsibilities: Manage the entire dispute lifecycle for debit, credit, and prepaid card transactions. Investigate dispute scenarios such as: Fraudulent transactions Merchandise not received Service not rendered Duplicate billing Other eligible chargeback cases Assess dispute validity per card network regulations (Visa, Mastercard, RuPay, UPI). Execute chargeback processes: representments, pre-arbitrations, compliance cases, etc. Prepare and submit supporting documentation in line with scheme-defined timelines. Collaborate with issuers, acquirers, merchants, customers, and internal teams for case resolution. Stay up-to-date on regulatory guidelines (RBI, PCI DSS) and scheme rules. Track and report key operational metrics: Dispute volumes Aging reports Recovery rates Win/loss ratios SLA adherence Communicate professionally with customers regarding dispute status and outcomes. Support internal/external audits, regulatory reporting, and compliance assessments. Identify areas for process automation and continuous improvement to boost operational efficiency. Required Skills & Competencies: Familiarity with fraud detection tools, dispute management systems, and transaction monitoring platforms. Strong understanding of RBI regulations, PCI DSS, and other financial compliance frameworks. Exposure to process improvement methodologies (e.g., Lean Six Sigma, RPA). Excellent analytical, investigative, and problem-solving skills. Effective communication and stakeholder management skills. High attention to detail with the ability to manage sensitive cases discreetly. Ability to work independently while maintaining team alignment and compliance standards. Qualifications & Experience: Bachelor s degree in Finance, Business Administration, or a related field. 3 5 years of experience in banking operations, fintech, or card processing environments. Minimum 2 years of experience specifically handling disputes and chargebacks. Equal Opportunity: Zeta is proud to be an equal opportunity employer. We are committed to fostering an inclusive workplace that celebrates diverse backgrounds, cultures, and perspectives. We welcome applications from all individuals and believe that diversity drives innovation and success. Qualification : Bachelors degree in Finance, Business Administration, or a related field

Job Title: Project Manager eLearning Location: Chennai Experience: 7 12 Years Position Overview: We are seeking a highly organized and proactive Project Manager to lead and oversee the execution of multiple digital learning and eLearning development projects. The ideal candidate will have a strong background in project management, digital content production, and stakeholder coordination. This role requires a detail-oriented professional who can ensure timely delivery, manage resources effectively, and maintain quality standards across all projects. Key Responsibilities: Implement established project management methodologies and best practices across eLearning initiatives. Lead the delivery of multiple digital design and development projects simultaneously. Collaborate closely with key stakeholders to scope, define, and agree on project objectives. Serve as the central point of contact for Business Heads and production teams throughout the project lifecycle. Oversee project execution, ensuring adherence to timelines, budgets, and quality standards. Plan resources effectively, maintain the resource planner, and manage assigned resources efficiently. Ensure comprehensive and up-to-date project documentation, including project overviews, schedules, meeting notes, reports, and budget trackers. Track and record project progress, producing regular updates and status reports. Facilitate regular project meetings, including briefings and reviews. Identify and mitigate project risks, manage scope changes, and develop contingency plans as needed. Maintain consistent and clear communication with stakeholders, managing expectations and aligning deliverables. Ensure transparency across all development activities and report status to relevant stakeholders. Enforce compliance with industry standards, regulations, and internal quality protocols. Coordinate with Subject Matter Experts (SMEs) and Content Specialists for the creation of learning and assessment materials. Manage freelance resources involved in content development. Support the team across all areas of course production, including instructional design, graphic development, and quality control. Maintain working knowledge of Learning Management Systems (LMS) and Virtual Learning Environments (VLEs). Monitor the quality of content and course deliverables, ensuring a high standard of output. Perform any other duties as required by line management to support team success. Desired Candidate Profile: Bachelor s or Master s degree in Project Management, Education Technology, Business, or a related field. 7 12 years of relevant experience in project management, preferably in eLearning or digital learning environments. Proven experience managing cross-functional teams and digital content development projects. Strong understanding of LMS/VLE platforms and eLearning production workflows. Excellent organizational, communication, and problem-solving skills. Ability to multitask and manage multiple concurrent projects in a fast-paced environment. Proficiency in using project management tools (e.g., MS Project, JIRA, Trello, Asana). Experience working with freelancers and external vendors is a plus. Certification in PMP, PRINCE2, or Agile methodologies is an advantage. Qualification : Bachelors or Masters degree in Project Management, Education Technology, Business, or a related field

Job Title: Accounts & Taxation Specialist Location: Chennai, India Experience: 3 to 7 Years Qualification: CA Inter / CMA Inter / ICWA Inter (Mandatory) Job Summary: We are seeking a detail-oriented and experienced Accounts & Taxation Specialist with strong expertise in GST filing and STPI compliance. The ideal candidate will manage taxation, financial reporting, and statutory compliance, demonstrating excellent analytical skills and the ability to work independently in a fast-paced environment. Key Responsibilities: Oversee GST filing, preparation, and reconciliation of GST returns. Ensure compliance with STPI regulations including documentation, reporting, and audits. Manage income tax, TDS, and corporate tax filings in line with statutory requirements. Prepare financial statements, tax reports, and other statutory filings. Conduct tax audits and coordinate with auditors, consultants, and regulatory authorities. Assist in budgeting, forecasting, and financial planning activities. Ensure compliance with Indian Accounting Standards (Ind AS) and IFRS. Stay updated with changes in taxation laws and accounting regulations. Key Requirements: Education: CA Inter, CMA Inter, or ICWA Inter (mandatory). 3 to 7 years of hands-on experience in accounts, taxation, GST filing, and STPI compliance. Strong knowledge of GST laws, STPI regulations, and direct & indirect taxation. Proficiency in accounting software such as Tally, SAP, or equivalent. Advanced skills in Excel, tax tools, and financial modeling. Excellent problem-solving, analytical, and organizational skills. Ability to work independently and manage priorities in a dynamic environment. Qualification : CA Inter / CMA Inter / ICWA Inter (Mandatory)

Job Title: Python Developer Company: Blackstraw.ai Location: Chennai (Work from Office) Job Type: Full-time Experience: 3 to 7 years Job Summary Blackstraw.ai is looking for a skilled and motivated Python Developer to join our growing engineering team. In this role, you will be responsible for server-side logic development, system integration, and ensuring high performance and responsiveness to requests from the front-end. A strong command of Python and its frameworks, along with familiarity with front-end technologies, will be essential. You ll work closely with front-end developers, data scientists, and DevOps to build and scale enterprise-grade AI and web-based applications. Key Responsibilities Develop and maintain robust, scalable backend systems using Python and relevant web frameworks (e.g., Django, Flask). Integrate multiple data sources and databases into unified systems. Implement data storage solutions and create efficient database schemas. Write reusable, testable, and efficient code while following best coding practices and quality standards. Collaborate with front-end developers to integrate user-facing elements using server-side logic. Ensure the security, accessibility, and compliance of applications. Manage authentication and authorization across multiple systems and environments. Optimize application performance for different delivery platforms (desktop, mobile, etc.). Work with version control tools like Git and follow Agile/Scrum methodologies. Promote knowledge sharing within the team and contribute to documentation. Debug, profile, and unit-test code to ensure reliability and maintainability. Required Skills 3 7 years of hands-on Python development experience. Proficiency with one or more Python web frameworks (Django, Flask, etc.). Experience with ORM libraries (e.g., SQLAlchemy, Django ORM). Strong understanding of RESTful APIs, server-side templating (e.g., Jinja2), and multi-threading/multi-processing. Familiarity with front-end technologies such as JavaScript, HTML5, and CSS3. Understanding of user authentication/authorization protocols (OAuth, JWT). Ability to work with Git, Mercurial, or SVN version control systems. Knowledge of scalable application design and event-driven programming in Python. Excellent problem-solving, organizational, and communication skills. Preferred Qualifications Bachelor s or Master s degree in Computer Science, Engineering, or related field. 5+ years of experience in building web, mobile, or ML-based applications. Experience with: JavaScript (ES6), React, Node.js MongoDB, Elasticsearch Docker, Kubernetes, Azure Microservices architecture Redis, Kafka, SQS, or similar tools Exposure to Big Data technologies (e.g., Hadoop) is a plus. Strong understanding of scalable software systems and system design principles. About Blackstraw.ai Founded in 2015 and operational since 2018, Blackstraw Technologies Pvt Ltd is a global leader in AI and ML solutions. We specialize in simplifying AI adoption for enterprises through a proprietary platform that accelerates data labeling, model training, and deployment. With offices across the USA, Canada, and India, and a 250+ strong team with over 900 years of collective experience, we deliver cutting-edge solutions in Computer Vision, Natural Language Processing, and AI Data Annotation. Our mission is to make AI adoption faster, easier, and more cost-effective for enterprises around the world. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or related field.