Ecommerce Platforms Shopify Jobs in Mumbai

Job Title: Senior Account Manager - Business Transformation Reports To: VP - Business Transformation Location: Mumbai Job Description: The Senior Account Manager will play a pivotal role in driving innovation and acting as the uniting factor between the client s goals and the internal teams. This role is key in ensuring that the client receives the best service possible, driving collaboration internally and externally with clients and partners. You will support the VP - Business Transformation in managing accounts, ensuring on-time delivery, and excellence in execution. Key Responsibilities: Brand Strategy and Client Communication: Spearhead brand strategy and communication, fostering collaboration between Web, SEO, Content, and Direct Marketing teams. Define, maintain, and evolve overall brand strategies, ensuring timely execution and delivery backed by regular insights, analysis, and reports. Build strong, long-lasting client relationships, navigating through ambiguity and complexities to meet client needs. Revenue Goals and Client Management: Meet or exceed revenue goals for each client by setting clear KPIs and tracking progress. Recommend, design, and implement new projects that will improve the client s digital footprint and enhance their online presence. Collaborate with internal teams to fulfill client needs and consistently exceed expectations. Team Leadership and Collaboration: Effectively lead and motivate the internal Web, SEO, Content, and G&A teams to deliver high-quality work. Coordinate with other functional areas within the company to ensure seamless service delivery, keeping the internal teams aligned with the client s objectives. Ensure regular communication with senior leadership to align on client goals and internal strategies. Innovation and Digital Trends: Stay updated with industry and digital technology trends, utilizing this knowledge to drive innovation for clients. Leverage technology to create new and better ways of working, continuously improving digital strategies for clients. Problem Solving and Client Support: Troubleshoot and solve complex client issues, offering innovative solutions. Work closely with internal departments to ensure client requirements are met efficiently. Upselling and Cross-selling: Partner with the sales and marketing teams to identify opportunities for upselling and cross-selling additional services. Proactively introduce clients to new offerings and solutions that align with their growth objectives. Skills and Qualifications: Experience: 4-5 years of professional experience in managing and growing client accounts, particularly in SEO, Web, Content, and Digital Marketing. At least 2 years of experience using 2 CMS platforms and 1 e-commerce platform (e.g., Shopify, Magento). Technical Skills: Strong understanding of Google Analytics (Power User). Knowledge of technical implementations and API documentation. Proficiency in MS Office software (Excel, Word, PowerPoint). Communication Skills: Excellent written and verbal communication skills. Talented in storytelling and delivering engaging presentations. Strong interpersonal and relationship-building skills. Leadership and Collaboration: Ability to collaborate effectively with senior leadership. Strong leadership skills with the ability to motivate and manage cross-functional teams. Problem-Solving and Analytical Skills: Analytical mindset with a problem-solving attitude. Ability to make decisions based on priorities and driving value through innovation. Client Management: Ability to manage client relationships, track revenue goals, and recommend improvements to enhance digital strategies. Ability to navigate complexities and build strong, long-term client relationships. Additional Skills: Strong organizational and time management skills to handle multiple projects at once. Ability to work cross-functionally with SEO, tech, measurement and analytics, HR, and finance teams. Innovative Work Environment: Be part of a fast-growing, forward-thinking company with opportunities to drive change and innovation. Career Growth: Work closely with senior leadership to grow your career while contributing to the company's success. Dynamic Team: Collaborate with talented professionals in a highly collaborative environment where your ideas will be valued. If you re looking for a challenging role that combines strategy, leadership, and innovation in the digital space, this is the opportunity for you!

Job Title: Senior Business Analyst - Presales (Magento) Location: Mumbai / Ahmedabad Job Type: Full-time Education: B.E./B.Tech (IT/CS) / Any Graduate / MBA (Preferred) Experience: 4 to 7 Years Openings: 2 Job Description: We are looking for an experienced Senior Business Analyst - Presales to join our team. The ideal candidate will have a deep understanding of e-commerce platforms, especially Magento (Adobe Commerce), and experience in leading pre-sales activities, requirement gathering, and providing solutions to potential clients. You will be the bridge between the client s business needs and our technical team, ensuring smooth project initiation and ongoing collaboration. Key Responsibilities: Pre-sales Activities: Lead pre-sales efforts by preparing proposals, presentations, RFP responses, and proof of concept (PoCs) demonstrations. Client Interaction: Work closely with clients to gather business requirements, define needs, and document functional and technical specifications. Documentation: Prepare and maintain detailed documentation, including BRD/FRS, WBS, PPT, SOWs, wireframes, and functional specifications. Solution Design: Develop and deliver compelling solutions, including creating and organizing proof-of-concept demonstrations that align with client business needs. Platform Expertise: Demonstrate deep knowledge of Magento, Adobe Commerce, Woocommerce, Shopify, and other leading e-commerce platforms, translating functional views into technical solutions. Business Analysis: Collect and analyze business requirements, understand client expectations, and estimate project scopes for e-commerce platforms. Collaborate with Sales & Business Development Teams: Assist the business development team in converting leads into clients by providing relevant documentation and insights. Client Communication: Ensure clear communication between clients and technical teams, managing expectations, and ensuring successful project outcomes. Market Research: Conduct market analysis to identify trends, opportunities for growth, and emerging technologies in e-commerce and digital experience. Stakeholder Management: Build strong relationships with clients and internal stakeholders, including senior management and Adobe Executives. CRM & Sales Pipeline Management: Proficiently manage CRM systems, ensuring timely updates of lead statuses and coordination with the sales team for seamless lead-to-sales conversions. Strategic Planning & Roadmaps: Help define strategic goals, roadmaps, and client success strategies, driving the growth of client relationships and ensuring smooth transitions from presales to post-sales. Skills & Qualifications: Experience: 4 to 7 years of experience as a Business Analyst in the presales domain, with a focus on e-commerce platforms (Magento, Adobe Commerce, WooCommerce, Shopify, BigCommerce). Technical Knowledge: Strong understanding of e-commerce platforms, including features, functionalities, and integration methods. Documentation Skills: Expertise in preparing clear and detailed documentation such as BRD/FRS, WBS, PPT, SOWs, and wireframes. Strong Communication Skills: Outstanding verbal and written communication skills, with the ability to effectively communicate with clients and technical teams. Stakeholder Management: Ability to foster strong relationships with clients, internal teams, and Adobe Executives to drive collaboration and success. Problem Solving: Excellent analytical and problem-solving skills to propose and implement optimal business solutions. Client-Facing Experience: Comfortable with client interactions through various mediums (phone, email, Skype, in-person meetings). Leadership: Ability to take the lead in organizing and running meetings, ensuring clear objectives and tasks are set. CRM Systems: Proficient in managing CRM systems for lead tracking and pipeline management. Additional Skills (Preferred but not Required): Magento / Adobe Commerce: Knowledge of Adobe Commerce/Magento or similar e-commerce platforms is an advantage. Adobe Experience Manager (AEM): Familiarity with AEM and other Adobe products is a plus. Presales & Business Development: Experience in leading presales activities and contributing to marketing activities such as case studies and portfolios. Personal Traits We Are Looking For: Self-Starter: Ability to work independently and take ownership of tasks. Multi-tasking: Strong organizational skills to manage multiple tasks efficiently. Curiosity & Proactiveness: A keen interest in learning about new technologies and proactively solving challenges. Optimism & Team Player: A positive attitude with the ability to collaborate effectively across teams. Qualification : B.E./B.Tech (IT/CS) / Any Graduate / MBA (Preferred)

Experience: 4 6 years of content writing experience, preferably in the e-commerce or textile industry Education: Graduate/Postgraduate Location: Mumbai Job Description: We are seeking an experienced Content Writer to join our team and create engaging, SEO-optimized content for our textile e-commerce and corporate websites. You will work closely with marketing, product, and design teams to develop articles, product descriptions, blogs, and other digital content that reflects our brand s voice and enhances the customer experience. Key Responsibilities: Write clear, concise, and engaging product descriptions, category pages, and blogs related to textiles, fabrics, and fashion. Develop SEO-friendly content to improve website traffic and search engine rankings. Conduct thorough research on textile trends, materials, and industry news to produce informative and relevant articles. Collaborate with design and product teams to ensure content aligns with visual aesthetics and product offerings. Maintain brand voice consistency across all written content. Create content for promotional emails, social media, and other marketing materials. Proofread and edit content to ensure accuracy and high-quality standards. Monitor and analyze content performance to optimize future strategies. Requirements: Proven experience as a content writer, preferably in the e-commerce or textile industry. Strong understanding of SEO best practices and keyword optimization. Excellent writing, editing, and proofreading skills with a keen eye for detail. Ability to write clear, engaging content that resonates with a diverse domestic and global audience. Knowledge or interest in textiles, fabrics, and fashion trends is a plus. Proficiency with content management systems (CMS) and basic HTML. Ability to work independently and manage multiple tasks within deadlines. Strong communication and collaboration skills with cross-functional teams. Preferred Skills: Experience with e-commerce platforms like Shopify, WooCommerce, or Magento. Basic knowledge of digital marketing tools (e.g., Google Analytics, SEMrush, etc.). Familiarity with content management tools (e.g., WordPress, Grammarly). Qualification : Graduate/Postgraduate

We are looking for a skilled UI Designer with extensive experience in building UI for web applications, mobile applications, websites, and e-commerce systems. Candidate Profile: The selected UI designer would be a part of a team redefining how the internet is used in modern businesses. Excellent UI design skills and knowledge of e-commerce and user interfaces for developed nations. Responsible for creating a sitemap and wireframe, understanding clients business requirements, and estimating the time and effort required. I should have worked on UI designing for web applications, mobile applications, and website designs. Good communication skills. Ability to work as a team player. Exposure to mobile app UI design would be a big plus. Job Description We are designing UI for websites, web applications, and mobile apps. UI Design and visualize SaaS products and custom web systems per the client s aspirations. The UI design produced should not only be aesthetically pleasant it also must be functionally relevant skills in building intuitive and user-friendly navigation are essential. User interface designing for a web-based application & website designs for open source platforms like WordPress and Shopify. Key Skills UX research and strategy, Wireframing and UI prototyping, Interaction design Photoshop, Illustrator, Adobe XD We are looking for people who dare to dream and walk the extra mile. Qualification : Bachelor's degree or equivalent

Role Overview Mondel z India is looking for a strategic, digital-savvy Ecommerce Consumer Experience Manager (Media Manager) to lead eCommerce media initiatives and drive growth across various product categories. In this role, you will develop media strategies, optimize media spend, and collaborate with cross-functional teams to execute successful eCommerce media campaigns. The position requires leadership in digital marketing with a particular focus on eCommerce. Key Responsibilities 1. Ecommerce Media Strategy: Develop and implement eCommerce media strategies aligned with global principles and local business objectives. Optimize media spend to maximize ROI and drive growth across Mondelez's diverse categories (e.g., Chocolates, Biscuits, Beverages). 2. Portfolio Management: Manage multiple categories, balancing media spend to ensure optimal results. Continuously analyze and adjust campaigns based on performance metrics to enhance ROI. 3. Campaign Optimization: Work with media agencies to optimize eCommerce campaigns across platforms. Leverage performance data to drive campaign adjustments and improvements. 4. Collaboration: Work closely with cross-functional teams including Marketing, Sales, eCommerce, Customer Marketing, Legal, Finance, etc., to ensure smooth execution of media campaigns. Engage with brand, omni-channel, KAMs, and creative teams to develop and implement media plans. 5. Digital Leadership: Stay ahead of digital trends, particularly in the eCommerce space, to keep Mondelez s digital capabilities cutting-edge. Lead the integration of first-party data from eCommerce platforms to enhance digital strategies. 6. Subject Matter Expert: Serve as the go-to expert for eCommerce media, influencing decisions across regional and global levels. Provide thought leadership on eCommerce media and digital marketing strategies. What You Will Bring Experience: 8+ years of media expertise, with a strong focus on eCommerce and digital marketing. Extensive experience managing large CPG portfolios and expertise in media analytics. Prior experience in agency management and working with e-commerce marketplaces, including Quick Commerce platforms. Strong cross-functional collaboration with external partners, regional, and global stakeholders. Skills: Experience in media buying, analytics, and eCommerce best practices. Ability to drive a test-and-learn mentality and scale successful initiatives. Excellent communication skills, both verbal and written, with the ability to influence at all levels. Strong strategic and operational balance in a matrixed organization. Mindset: A bias for action, with the ability to execute and lead in a fast-paced, digital-first environment. Process management experience ensuring well-executed brand initiatives and effective collaboration. Additional Information Location: Mumbai, India. Relocation: Within-country relocation support available. For international moves, some minimal support is offered through the Volunteer International Transfer Policy. Why Join Mondel z India? At Mondel z India, you'll have the opportunity to lead digital innovation in the snacking industry. With a diverse and inclusive work culture, you will be empowered to shape the future of eCommerce media, drive growth across iconic brands, and make a significant impact within a global organization. Qualification : 8 plus years of Media expertise with a strong focus on E-commerce and Digital marketing.

Operations Executive Location: Mumbai Job Type: Full-Time Department: Operations About the Role Eshopbox is seeking an efficient and detail-oriented Operations Executive to support our management team and ensure smooth daily business operations. In this role, you ll work closely with management to provide timely data and operational insights that contribute to the success of our e-commerce activities. Key Responsibilities Oversee and manage online business operations across various e-commerce platforms. Track and maintain daily marketplace settlements, ensuring accurate record-keeping. Prepare and analyze Daily, Weekly, and Monthly MIS reports on orders and returns. Generate and distribute management reports in a timely and accurate manner. Provide detailed reporting and analytical support to the management team. Handle website refunds and ensure all related operations run smoothly. Manage website collections and generate corresponding MIS reports. Analyze data to derive actionable insights and publish reports accordingly. What You ll Need 1-2 years of relevant experience as an Operations Executive, E-commerce Executive, or in a similar role. Proficient in MS Excel (VLOOKUP, HLOOKUP, Pivot Tables, Macros, Formulas, and Commands). Strong interpersonal and analytical skills. Excellent verbal and written communication skills. Ability to solve problems efficiently and ensure operational excellence. High attention to detail and strong organizational skills. A Bachelor s degree or equivalent qualification. Qualification : A Bachelors degree or equivalent qualification

Job Title: Senior Product Designer Location: Mumbai Employment Type: Full-Time Experience: 3+ Years About Fynd: Fynd is India s largest omnichannel retail platform and a cutting-edge tech company working across AI, ML, big data, image editing, and education. Trusted by over 2,300+ brands, Fynd helps businesses seamlessly manage their online and offline presence from store operations and inventory to customer engagement and beyond. We are transforming the future of retail through technology, and we re looking for passionate individuals to help shape the journey. What You ll Do at Fynd: As a Senior Product Designer, you ll play a key role in crafting intuitive, visually stunning, and impactful product experiences for millions of users. Your work will directly influence how customers interact with our platform across various touchpoints. Ideation & Research Brainstorm innovative solutions to address real user needs. Conduct user studies and product research to identify pain points and opportunities. Analyze data to drive design decisions and iterate continuously. Design & Prototyping Ideate, wireframe, and prototype UI flows for web and mobile interfaces. Create high-fidelity designs and pixel-perfect visuals. Generate compelling content for product communication and interfaces. Testing & Delivery Conduct usability testing and synthesize feedback into actionable insights. Work closely with product managers and engineers to deliver production-ready designs. Ensure a consistent and delightful user experience across all touchpoints. Ownership & Innovation Take end-to-end ownership of design projects from concept to launch. Push the boundaries of design innovation in every sprint. Own products that sell themselves through great design. What We re Looking For: A strong portfolio of design work that showcases user-focused thinking and beautifully crafted UI/UX. Proficiency in tools like Figma, Sketch, Adobe XD, InVision, and Adobe Creative Suite. 3+ years of experience designing for Social, SaaS, Analytics, or E-commerce platforms. Strong communication skills written, verbal, and visual. A natural collaborator who works well under tight deadlines. Curiosity and drive to learn beyond your comfort zone. A proactive, professional mindset always thinking a step ahead. Unmatched Growth Be part of a company growing exponentially in product lines and international markets. We mentor and groom our people into leaders. Get direct ownership of impactful projects. Flex University & Learning Wallet Regular in-house learning sessions across domains. Reimbursements for external courses and certifications. Strong Work Culture Work alongside incredibly talented and passionate teams. Participate in team-building events, community activities, and parties. Collaborate in a vibrant, 5-day in-office setup to drive innovation and synergy. Wellness & Support Comprehensive mediclaim for you, your parents, spouse, and kids. Access to an experienced therapist to support mental health and productivity. Apply Now: If you're a creative thinker, a systems-level designer, and love solving complex problems with simple, elegant solutions we'd love to hear from you. Come design the future of retail tech with us.

Position: Ecommerce Operations Manager Location: Mumbai, India Job Overview: We are seeking a detail-oriented and tech-savvy Ecommerce Operations Manager to oversee the daily operations and performance of our online store. The ideal candidate will have hands-on experience with Magento 2.2, strong coordination skills, and the ability to drive ecommerce strategies across platforms while ensuring a seamless customer experience. Key Responsibilities: Oversee the end-to-end operations of the company website, built on Magento 2.2, ensuring continuous functionality and performance Manage website updates, including the addition of new product collections and feature enhancements in collaboration with tech and design teams Coordinate daily with the external tech agency to troubleshoot and implement website improvements Lead SEO initiatives, UI/UX enhancements, and site optimization strategies to increase traffic and conversions Plan and execute promotional campaigns and ensure they are accurately reflected on the website within specified timelines Ensure smooth customer service operations by resolving customer queries and complaints promptly Collaborate with internal departments such as merchandising, supply chain, and retail to support seamless order fulfillment and delivery Maintain and update product listings and stock data on the website and across marketplace platforms Manage online photoshoots and product data including measurements, descriptions, and imagery Generate and analyze performance reports, including weekly/monthly sales, sell-through rates, offer code effectiveness, and inventory status Oversee relationships with payment gateway partners to ensure secure and efficient transactions Monitor marketplace accounts, track stock levels, and update inventory across platforms Handle the end-to-end customer complaint resolution process daily Qualifications & Requirements: Proven experience in ecommerce operations management Strong knowledge and working experience with Magento 2.2 Familiarity with website management, SEO strategies, UI/UX best practices, and ecommerce marketing tools Excellent coordination and communication skills to manage cross-functional teams and third-party vendors Strong analytical skills with the ability to interpret data and generate actionable insights Ability to work in a fast-paced environment and manage multiple priorities effectively Experience in managing photoshoots and product data entry is a plus

About Us: At Ugaoo, we re not just a gardening brand; we re a movement. With over 135 years of experience from Namdeo Umaji Agritech, we are pioneering a new path for the future of gardening. As the global gardening market is set to grow to $120 billion by 2027, Ugaoo is leading the charge in this transformation. This is an exciting time to join a young, dynamic company where time-tested wisdom meets modern innovation. At Ugaoo, you ll have the chance to make an impact, push boundaries, and grow both personally and professionally. A Culture of Growth: At Ugaoo, our core values Growth, Resilience, Openness, Responsibility, Empathy, and Welcoming guide everything we do. You ll be part of a supportive environment where your ideas are heard, and your career can flourish. Room to Innovate: We encourage creativity and risk-taking. If you re someone who loves challenging the norm and taking ownership, Ugaoo is your stage to shine. Performance-Driven Success: We reward ambition. Your hard work and dedication will be recognized, and your contributions will directly impact both your growth and the company s success. Kinship and Collaboration: At Ugaoo, you re part of a team. We collaborate, celebrate wins together, and support one another every step of the way. Key Responsibilities: Order Processing: Manage order processing through online portals. Shipment and Invoices: Ensure that shipment labels and corresponding invoices are attached correctly to shipments. MIS Reporting: Maintain daily MIS reports in Excel for orders posted on the same day. Share these reports with the management team. Inventory Planning: Allocate inventory according to consumption trends and replenish stock as needed. Returns Management: Handle returns on e-commerce platforms, ensuring accurate communication with partners regarding discrepancies. Credit Notes and Returns: Raise credit notes for returned items and update warehouse records. Courier Coordination: Ensure timely pick-up of shipments by coordinating with courier partners. Claims Management: Raise online tickets for damaged or incorrect products received. Documentation and Data Maintenance: Keep separate records for orders, returns, and claims. Ensure all necessary paperwork is filed correctly. Team Coordination: Work closely with the e-commerce team to ensure smooth operations and minimize discrepancies. Requirements: Bachelor s Degree 2-3 years of experience in order processing through online marketplaces. Strong proficiency in MS Excel Excellent communication skills Strong organizational skills and attention to detail. Who We re Looking For: We re looking for driven, proactive individuals ready to take the next step in their career. If you re eager to learn, excited to take ownership, and want to be part of a team that values growth and collaboration, Ugaoo is the place for you. Join us and let s grow together because we believe Plants Grow People. Impact: Your work will directly influence the growth of the company. Collaboration: Join a supportive and collaborative team that works together towards shared success. Growth: Explore opportunities to develop both your skills and career in a fast-growing company. Qualification : Bachelors degree and have an experience of 2-3 years and has good understanding of order processing through marketplaces

Meta is seeking a Client Solutions Manager (CSM) to join our Marketing Solutions team - working across India's largest digital marketing platforms, Facebook, Instagram & WhatsApp. The CSM will work with large eCommerce advertisers, who are operating multi-channel, and combine a focus on performance & brand marketing on the Meta platforms. We are looking for a strategic and enthusiastic solution-driver who puts customers at the core of everything. This person has a passion for marketing, and firm belief that the future of marketing is AI powered, data-driven and grounded in measurable outcomes to drive help India's leading eCommerce companies achieve their business outcomes. The CSM is responsible to drive ad revenue across Meta platforms, by constructing strong digital marketing plans and using data and analytics to offer consultative advice for India's largest eCommerce companies. Client Solutions Manager, Ecommerce Responsibilities Work with brands to understand their business objectives and develop the Meta strategy in partnership with the Client Partner, which will constitute building on insights, crafting media plans, page strategy, creative and measurement recommendations Build key stakeholder relationships both internally and externally, and be seen as a key influencer in shaping product roadmaps, platform strategy and the overall Meta narrative Provide dedicated account management to top clients, to develop, manage, optimize, and support strategic account plans, and leverage data to create business solutions for clients Develop vertical expertise, including industry research and perspective, to drive overall business objectives and marketing solutions for advertisers Media Planning, Strategy, and Measurement: Manage planning, execution, ongoing reporting and optimization of campaigns (oversee budget spend, manage internal analytics and dashboards, provide optimization and real time targeting recommendations) Project Management: Manage complex work streams to optimize marketing objectives for clients. Manage Analytics and dashboards to advise clients Partnering with cross-functional teams in measurement, product, SME's to deliver to client requirements Minimum Qualifications 4+ years of experience in performance marketing and/or account management roles OR Expertise in the eCommerce industry across other business/category/P&L roles Knowledge of online and traditional advertising and/or eCommerce business Analytical skills, experience producing and interpreting data-sets on which to deliver actionable insights, which can be confidently presented to external clients Experiencing developing and managing cross functional partnership as well as client relationships in complex and rapidly evolving environment Experience operating effectively in an ambiguous and unstructured environment to rapidly upskill, prioritize and deliver outcomes Effective and creative problem solving and decision making skills Preferred Qualifications Understanding of Digital Marketing, Technology, and accompanying Meta advertising solutions eCommerce Industry experience Experience in ad tech/online marketing technologies and understands how to implement them for an effective and efficient marketing strategy About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity and Affirmative Action Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to [email protected]. Qualification : 4+ years of experience in performance marketing and/or account management roles OR Expertise in the eCommerce industry across other business/category/P&L roles

Position: Senior Manager Performance Marketing (Global Markets) Employment Type: Full-Time Department: Marketing Team Location: Mumbai About TimesPro TimesPro, an initiative by the Times of India Group, is a leading Higher EdTech platform established in 2013. We champion Education 4.0 values learner-centric, industry-relevant, role-specific, and tech-enabled learning. Our mission is to make excellence accessible through innovative, globally collaborative education for aspiring professionals across industries. We offer: Early Career Programs in BFSI, e-Commerce, and tech Executive Education in partnership with top Indian and international institutions Enterprise Solutions for workforce learning & development Role Overview We are looking for a Senior Manager Performance Marketing to lead and scale our Global Executive Education marketing efforts. The ideal candidate is a data-driven performance marketer with a deep understanding of digital advertising in Gulf (Qatar, UAE, KSA, Kuwait, Bahrain, Oman) and MENA markets. The role is initially individual contributor (IC) with scope to build and lead a team within 6 12 months. Key Responsibilities Performance Marketing Ownership: Lead paid media campaigns (Google, Facebook, LinkedIn, etc.) to drive lead generation, applications, and admissions for executive programs targeting NRIs and local populations in Gulf/MENA markets. Funnel Optimization: Optimize for deeper-funnel KPIs not just leads but applications and conversions in line with business goals. Strategic Campaign Planning: Use data, market insights, and competitor analysis to build impactful media plans and go-to-market strategies. Continuous Optimization: Monitor campaign performance, identify trends, and optimize creatives, targeting, and budgets to maximize ROI. Cross-functional Collaboration: Work with internal teams (creative, business, tech) and external partners/agencies to align campaign execution and objectives. Reporting & Analysis: Deliver detailed campaign performance reports (daily/weekly/monthly) with actionable insights on CAC, CPL, CPA, and engagement metrics. Required Qualifications & Experience 10+ years of performance marketing experience with a strong track record in lead acquisition and funnel optimization. Proven experience managing campaigns in Gulf/MENA markets; APAC experience is a bonus. Proficiency in paid platforms: Facebook Ads, Google Ads, LinkedIn, and affiliate networks. Strong analytical mindset with the ability to translate insights into actions. Effective communicator and collaborator across internal and external stakeholders. Experience using Salesforce or similar CRM tools is an advantage. Bachelor s degree in Marketing, Advertising, or a related field preferred. Prior experience in the EdTech or education segment is essential. Leadership experience is a plus this role has the potential to evolve into a team leadership role. You ll play a strategic role in scaling TimesPro s global education footprint, with the opportunity to own marketing outcomes in a high-growth, mission-driven organization backed by India s largest media group. Qualification : Bachelors degree in Marketing, Advertising, or a related field preferred

Position: Lead Data Engineer Location: Mumbai, India (Hybrid 4 days onsite) Division: Engineering | Full-Time About Blenheim Chalcot Blenheim Chalcot is one of the world s leading digital venture builders. For over 20 years, we've been building disruptive, GenAI-enabled companies across industries such as FinTech, EdTech, GovTech, Media, and Sport. Headquartered in London, we operate globally, with a rapidly growing team in India that supports innovation, growth, and technical excellence across our portfolio. Blenheim Chalcot India, launched in 2009, is a central force behind our success. Our team delivers core services across technology, marketing, HR, finance, legal, and more serving as a powerful launchpad for ventures shaping global trends. About Fospha Fospha is a rapidly growing marketing measurement platform for eCommerce brands. We re certified partners of Meta, TikTok, and Snap, and have earned a reputation for helping some of the world s most well-known D2C brands unlock measurable growth. With product-market fit secured and award-winning success behind us, we re expanding globally and looking for top engineering talent to power our next phase of scale. The Role: Lead Data Engineer We re hiring a Lead Data Engineer to oversee the design, implementation, and performance of scalable ELT pipelines and data infrastructure. This is a hands-on leadership role, ideal for an experienced engineer who excels at building systems, mentoring teams, and driving business value through clean, reliable data. You will lead technical delivery in partnership with analysts, ML engineers, and stakeholders, ensuring data remains a strategic asset across Fospha s product suite. Key Responsibilities Lead and mentor a team of Data Engineers, cultivating a collaborative and high-performance environment. Own the end-to-end delivery of data engineering projects architecture, execution, quality, and scalability. Design and implement robust ELT pipelines using modern tooling and cloud infrastructure. Maintain and enhance data models used by analysts, ML engineers, and product teams. Collaborate across engineering, product, and analytics to define data requirements and delivery roadmaps. Ensure data integrity, reliability, and governance across multiple sources and systems. Contribute to exploratory data analysis, schema evolution, and pipeline optimizations. Identify and implement continuous improvements to processes, tools, and team workflows. Stay abreast of industry trends and emerging tools in data engineering and architecture. About You Required Experience & Skills Proven experience leading data engineering teams with end-to-end technical ownership. Expert-level knowledge of SQL (especially PostgreSQL) and relational databases. Proficiency in Python for data manipulation and scripting. Strong understanding of data pipelines, architecture, and ELT/ETL design. Familiarity with agile software development practices. Preferred Experience Experience using dbt (Data Build Tool) in production environments. Familiarity with AWS data services (e.g., Redshift, S3, Glue, Athena). Exposure to data modeling, statistics, or data science-friendly data design. Education Bachelor's or Master s degree in Computer Science, Engineering, or a related technical discipline. Join the world s leading venture builder, working on GenAI-enabled, high-growth startups. Hybrid work setup: 4 days onsite in our modern Mumbai office. Learn from diverse, top-tier global talent across engineering, data, and product. Culture of continuous learning, mentorship, and rapid innovation. 24 days of annual leave, 6 floater days, and 4 public holidays. Private medical insurance for you and your immediate family. Inclusive parental leave policies and a family-first work culture. A fun and collaborative environment we also own the Rajasthan Royals IPL team! Our Commitment to Diversity At Blenheim Chalcot, inclusion and meritocracy are at the core of our culture. We believe diversity drives better outcomes, and we are committed to fostering a workplace where everyone can thrive and make the most of their skills and potential. Application Process Our streamlined hiring process starts with a 15-minute introductory call, followed by interviews with our engineering leadership. We respect your time and aim to provide prompt, clear communication throughout. Qualification : Bachelor's or Masters degree in Computer Science, Engineering, or a related technical discipline.

Business Messaging Specialist Location: Mumbai, India Full Time Company: Meta Meta is looking for a results-driven Business Messaging Specialist to drive adoption and growth of WhatsApp Business Messaging among strategic mid-to-large enterprise clients in India. This is a full-time, high-impact role based in Mumbai, requiring a blend of enterprise sales, solutioning, and customer success experience. If you thrive in fast-paced environments, excel at influencing decision-makers, and are passionate about unlocking the potential of WhatsApp to power digital transformation, we d love to hear from you. Key Responsibilities: Develop compelling business cases and custom business plans to demonstrate the value of WhatsApp as a transformative messaging platform. Engage CXOs and decision-makers across customer experience, marketing, technology, and operations to champion WhatsApp as a strategic asset. Translate customer needs into tailored WhatsApp-based solutions to drive measurable business outcomes and improve customer experiences. Drive the full sales cycle, from prospecting through deal closure, while coordinating cross-functional resources and partner networks. Manage pipelines, forecast revenue, identify risks, and ensure alignment with Meta s strategic priorities. Capture and analyze client feedback to influence product enhancements, resolve challenges, and identify new opportunities for growth. Partner with Meta s in-market and global messaging teams to create scalable engagement programs and best practice guides. Collaborate with internal product, engineering, and leadership teams to align on client strategy and drive innovation. Minimum Qualifications: 8+ years of experience in enterprise sales, business development, or SaaS solution selling. Strong executive presence with the ability to build trust and credibility at the CXO level. Experience leading full sales cycles and managing multi-stakeholder engagements. Proven ability to operate autonomously, think strategically, and solve complex business challenges. Strong analytical mindset with experience working on large-scale systems and customer experience initiatives. Bachelor s degree or equivalent practical experience. Preferred Experience: Background in SaaS, cloud, or enterprise communication platforms. Experience working with cross-functional product and engineering teams. Familiarity with business messaging, conversational commerce, or customer engagement platforms. About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. From Facebook and Instagram to WhatsApp and Messenger, we empower billions globally. Meta is also pioneering new experiences through AR, VR, and the metaverse, shaping the future of digital interaction. Equal Opportunity Employer: Meta is an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex, gender identity, sexual orientation, age, disability, or other legally protected status. Qualification : Bachelors degree or equivalent practical experience.

Job Title: Media Planning Manager Reports To: Head of Media Location: Mumbai Major Roles & Responsibilities: Ad Account Creation: Responsible for the creation and management of client ad accounts. Business Objective Alignment: Understand client business objectives and guide the team on how to align media strategies to meet those objectives. Pitching New Business Avenues: Identify potential new business areas and proactively pitch them to the client in collaboration with the Head of Media. Platform & Media Plan Selection: Review and select the best platforms for campaigns based on client marketing objectives. Ensure that the media plan aligns with the benchmarks set by the buying team. Client Communication: Share the media plan with clients and make necessary revisions based on client feedback. Third-party Coordination: Coordinate with the internal team to secure the best possible rates from third-party vendors and suppliers, when required. Estimate Sharing & PO Management: Once the media plan is locked, share estimates with the accounts team to raise the Purchase Order (PO). Ensure that work doesn t commence without the PO. Campaign Monitoring & Guidance: Ensure that campaigns begin on time, monitoring their performance and guiding the team on optimal strategies. Industry Benchmarking: Use analytics tools like Google Analytics, SimilarWeb, and SEMRush to benchmark performance against industry standards. Team Management & Hiring: Participate in team recruitment, decision-making, and training new joiners. Ensure that they are familiar with the company's processes and ways of working. Media Estimate Tracker: Ensure the Media Estimate Tracker and Revenue Trackers are up to date. Target Achievement & Reporting: Strive to meet assigned targets, track progress, and prepare monthly media-related reports in line with set goals. Skills Required: Strong Communication Skills: Ability to effectively communicate with internal teams and clients. Time Management & Attention to Detail: Strong organizational skills and attention to detail to ensure timely and accurate media plan execution. Analytical Skills: Problem-solving attitude and the ability to interpret data to inform decisions. Proficiency in Analytics Tools: Knowledge of tools like Google Analytics, SimilarWeb, and SEMRush for industry benchmarking and campaign analysis. E-Commerce Ad Platforms Knowledge: Familiarity with Amazon Ads and Flipkart Ads for running and optimizing e-commerce campaigns. Leadership & Team Management: Proven ability to lead and manage teams, making decisions related to hiring, mentoring, and team performance. Schbang offers an exciting, fast-paced environment with opportunities for growth and learning. You'll be part of a team that drives innovation and creativity across diverse brands and industries. If you're looking to make an impact and be part of a forward-thinking company, Schbang is the place for you!

About Adobe At Adobe, we re changing the world through digital experiences. From emerging artists to global brands, we provide the tools needed to design and deliver exceptional digital experiences. We re passionate about empowering people to create beautiful, powerful images, videos, and apps that transform how companies engage with customers across every screen. We re on a mission to hire the very best talent, fostering an inclusive culture where everyone is respected and has access to equal opportunities. We believe great ideas can come from anywhere, and the next big idea could be yours! The Opportunity We are seeking a Solutions Architect Expert to lead pre-sales efforts in our India region as part of the Professional Services team. In this role, you ll be a trusted advisor, passionate about digital transformation and customer experience (CX). You'll work closely with customers and prospects, collaborating with sales and service delivery teams to craft and present compelling solutions based on a deep understanding of customer objectives and priorities. You ll work directly with stakeholders at all levels, including C-suite executives such as CTOs, CIOs, CMOs, and CDOs, to understand their drivers and define how Adobe's technology can help them achieve their business outcomes. What You ll Do Customer Engagement: Help customers understand Adobe's capabilities and the transformative power of world-class customer experiences. Build Trust and Credibility: Work closely with customers' architects and technical/business stakeholders to establish trust and guide them toward the best outcomes. Collaborate Across Teams: Partner with account teams, delivery teams, product engineering, and professional services sales executives to drive business growth and ensure customer success. Pre-Sales Leadership: Review, prioritize, and lead strategic pre-sales engagements with large and complex customers. Lead workshops to uncover needs and develop actionable solutions. Holistic Solutioning: Create and present comprehensive services responses and proposals that include service scope, staffing, and roadmaps aligned with customer objectives. Estimation and Solutioning: Lead the presales, solutioning, and estimation for Adobe Experience Cloud projects, utilizing Adobe's estimation models and tools. Identify High-Value Use Cases: Define integrated solution architectures that deliver impactful business outcomes and drive CX transformation. Stakeholder Communication: Communicate technical solutions clearly, tailoring your message to both technical teams and business stakeholders. Team Leadership: Provide guidance and leadership to junior team members and support the progression of services opportunities. Travel: Be willing to travel up to 10-15% of the time as required. Qualifications, Experience, and Aptitude Experience: 12-20 years of experience in consulting or within a technology company or product vendor, with a focus on CX technology and pre-sales services. CX Technology Expertise: Deep experience with digital experience technologies such as UX/UI, web content management, analytics, optimization, personalization, customer data platforms, and eCommerce. Solution Architect Experience: Proven track record as an enterprise architect, solution architect, or solution lead, especially in architecting service scope and integrated architectures using Adobe Experience Cloud products. Adobe Experience Cloud Expertise: Familiarity with Adobe products such as Adobe Experience Manager, Adobe Experience Platform (RTCDP, CJA, AJO), Adobe Commerce, Adobe Analytics, Adobe Campaign, Adobe Target, and Adobe Workfront. Analytical and Problem-Solving Skills: Strong ability to analyze data, websites, architectures, and use cases to determine the best solution using Adobe technology. Communication Skills: Exceptional ability to communicate complex technical solutions in a compelling, clear, and concise manner, tailored to different stakeholders. Collaboration and Teamwork: Strong team player who can collaborate with multiple stakeholders to meet tight deadlines and deliver high-quality proposals and responses. Travel Willingness: Ability and willingness to travel up to 10-15% of the time. Education: Technical degree required, advanced degree preferred. Adobe is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based on gender, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.

Customer Success Manager L-1 Location: Mumbai Department: Marketing & Sales About the Role Eshopbox is looking for a dynamic and customer-focused Customer Success Manager L-1. At Eshopbox, our success is tied to our customers' success. We need a proactive leader who is passionate about driving customer adoption, satisfaction, and long-term relationships. You will guide customers to achieve their desired outcomes, ensuring retention and identifying opportunities for growth and renewal. Key Responsibilities Ensure smooth onboarding for new customers, helping them get started with the platform. Define and enhance customer journeys, ensuring a seamless and valuable experience. Collect and provide actionable feedback between departments (Sales, Support, Product) to enhance the customer experience. Advocate for and foster a company-wide culture centered around customer success. Showcase newly released features and help customers maximize the value of relevant functionalities. Conduct in-depth analysis of customer operations, offering tailored suggestions for e-commerce strategies. Identify upsell opportunities and ensure timely renewals by maintaining strong relationships. Lead monthly business reviews with customers to track progress and address concerns. Handle customer escalations with urgency and resource mobilization for quick resolution. What You ll Need 3-5 years in a Customer Success role within B2B e-commerce or SaaS industries (preferred). Experience working with C-level executives and understanding their business needs. Strong ability to understand business challenges and effectively communicate solutions. Knowledge of calculating Net Churn and Logo Churn and taking proactive actions. Process-oriented with strong analytical skills to drive improvements. Experience in client onboarding and customer success in a fast-paced environment. Exposure to the e-commerce or internet sector is a plus. Excellent verbal and written communication skills.

Procurement Team Lead Location: Mumbai Work Type: Full-Time About Ninjacart At Ninjacart, we re reimagining how India s agri-supply chain works. As the country s leading agri-platform, we harness the power of technology, data, and innovation to organize and optimize the movement of fresh produce from farms to consumers plates. Over the past six years, our made-for-India technology and India-first solutions have disrupted traditional systems, empowering farmers, traders, and retailers while creating efficiency, transparency, and fairness across the agri commerce ecosystem. Our mission is to build the digital network for global agri commerce, solving challenges like information asymmetry, payment inefficiencies, and distribution gaps while helping buyers and sellers discover each other seamlessly. Backed by Walmart Group, Tiger Global, Accel, Syngenta, and other world-class investors, Ninjacart has raised over $350 million and is proudly recognized among Top 25 Startups to Work For. At Ninjacart, we re a high-energy, results-driven community that values ownership, innovation, and collaboration. We move fast, think big, and solve real problems at scale. About the Role As a Procurement Team Lead, you ll play a key role in ensuring product availability, optimizing cost structures, and building long-term vendor relationships. You will manage sourcing, planning, and procurement strategies that drive profitability, minimize waste, and ensure high service levels across categories. Key Responsibilities Supply Planning & Inventory Management: Ensure 100% fill rates for assigned SKUs by identifying reliable supply sources, monitoring stock levels, and maintaining optimal inventory with minimal wastage. Cost Optimization: Track and analyze price trends across markets to inform sourcing decisions. Identify and implement cost-saving initiatives to improve margins across the supply chain. Vendor Management: Identify, onboard, and manage vendors through effective price negotiations, reconciliations, and credit cycle management. Monitor vendor performance, develop scorecards, and build long-term partnerships to strengthen loyalty and performance. Stakeholder Collaboration: Work closely with Category, Supply Chain, Finance, and Quality teams to ensure seamless coordination and timely decision-making across functions. 2+ years of experience in vendor management, preferably in Fruits & Vegetables (F&V), Grocery, or E-commerce sectors. Bachelor s degree in Engineering from a Tier 2, 3, or 4 institution. Strong negotiation, pitching, and problem-solving skills with a sharp business acumen. Highly self-motivated, agile, and adaptable in a fast-paced, evolving environment. Strong interpersonal skills and a data-driven approach to decision-making. At Ninjacart, you don t just work you create impact at scale. You ll have the autonomy to lead, the platform to innovate, and the opportunity to make a difference in one of India s most vital industries. Be a Ninja. Power the future of agri-commerce. Qualification : Bachelors degree in Engineering from a Tier 2, 3, or 4 institution

Position: SEO Manager DreamStart Employment Type: Full-Time Department: Marketing Team Location: Mumbai About TimesPro TimesPro, the award-winning Higher EdTech initiative of the Times of India Group, is dedicated to delivering Education 4.0 education that is learner-centric, industry-relevant, role-specific, and technology-enabled. Since 2013, we have empowered thousands of learners with programs that span Early Career skilling, Executive Education, and Enterprise L&D solutions. We work with top-tier national and global institutions to make high-quality learning accessible and impactful across sectors such as BFSI, e-commerce, technology, and more. About DreamStart DreamStart is TimesPro s dedicated digital platform focused on enabling career discovery, upskilling, and employability for young professionals and jobseekers. With a growing web and app presence, DreamStart offers a blend of job listings, content, and courses helping users take control of their career journeys. Role Overview We are seeking a results-oriented SEO Manager to lead and execute SEO strategies that drive organic traffic, engagement, and long-term growth for the DreamStart website and mobile app. This role will play a crucial part in aligning SEO efforts with business outcomes like lead generation and revenue. Key Responsibilities Organic Growth Strategy Develop and execute a data-driven SEO strategy to grow organic traffic for both the DreamStart website and app. Align SEO goals with lead generation and revenue growth targets. Content SEO Partner with the content team to identify keyword opportunities, optimize new and existing content, and ensure on-page best practices. Provide detailed content briefs and SEO recommendations for scalable content creation. Technical SEO Conduct regular SEO audits to identify and resolve technical issues related to crawling, indexing, site performance, and mobile optimization. Collaborate with tech teams to implement structured data, improve page speed, and resolve technical errors. Cross-functional Collaboration Coordinate with internal stakeholders (content, tech, product) and manage external SEO agencies or consultants. Ensure smooth implementation and tracking of all SEO activities. Performance Monitoring & Reporting Use tools such as Google Search Console, GA4, SEMrush, Ahrefs, Screaming Frog, etc., to monitor performance. Deliver regular reports with actionable insights and recommendations for continual improvement. Market Awareness & Trends Stay current with SEO trends, search algorithm updates, and competitor activity especially in the EdTech and job portal space. Proactively implement industry best practices to maintain and improve search visibility. Qualifications & Skills Experience & Expertise 5 6 years of hands-on SEO experience, preferably in EdTech, job portals, or content-driven digital platforms. Proven track record of driving organic growth and improving search rankings. Technical Proficiency Strong knowledge of SEO tools (GA4, GSC, SEMrush, Ahrefs, Screaming Frog, etc.). Basic understanding of HTML, CSS, and web performance fundamentals. Experience optimizing for both web and Android mobile platforms. Analytical & Communication Skills Strong analytical mindset with the ability to interpret data and translate it into actionable strategies. Excellent communication, collaboration, and project management skills. Work Ethic Self-driven, detail-oriented, and capable of working in a fast-paced, cross-functional environment. This role is a great fit for someone who thrives on combining data, strategy, and execution to deliver measurable outcomes. Join us to shape the future of career discovery and learning in India.

Job Title: Senior Director Product Marketing Location: Mumbai Department: Marketing Type: Full-Time About the Role We re looking for a visionary and strategic Senior Director of Product Marketing to lead the positioning, narrative, and go-to-market strategy for our suite of customer engagement solutions. In this leadership role, you ll be at the heart of our product growth engine bridging Product, Sales, Marketing, and Customer Success to deliver compelling messaging, drive product-market fit, and enable high-impact launches. You will lead a high-performing team responsible for crafting differentiated messaging, enabling field success, delivering competitive intelligence, and influencing both the market and the product roadmap. This is an exceptional opportunity for a marketing leader who thrives at the intersection of storytelling, strategy, and execution in a fast-paced, global SaaS environment. Key Responsibilities Product Positioning & Messaging Define and evolve a compelling product narrative aligned with our company s mission and vision. Create differentiated messaging and value propositions tailored for enterprise buyers across verticals (BFSI, eCommerce, OTT, Telecom, etc.). Ensure consistency and clarity across all customer touchpoints website, campaigns, sales collateral, PR, and analyst interactions. Go-to-Market Strategy (GTM) Own the end-to-end GTM strategy for product launches and key initiatives in collaboration with Product, Sales, and Customer Success. Establish GTM metrics, orchestrate cross-functional execution, and iterate based on feedback and performance. Competitive & Market Intelligence Lead market research and competitive analysis to inform positioning, product development, and sales strategies. Develop battle cards, market landscapes, win/loss analysis, and actionable insights to strengthen GTM execution. Sales & Field Enablement Partner closely with Sales to develop impactful sales tools including decks, demos, messaging frameworks, and objection handling content. Design and lead training programs for Sales, BDRs, and channel partners to ensure message alignment and field readiness. Customer & Market Insights Drive customer advocacy initiatives case studies, testimonials, reviews, and reference programs. Facilitate customer advisory boards, surveys, and interviews to uncover needs, validate direction, and capture market trends. Translate insights into strategic recommendations for Product and Marketing. Analyst & Influencer Relations Build and nurture relationships with key industry analysts (e.g., Gartner, Forrester, G2). Manage strategic briefings and secure positioning in relevant industry reports and rankings. Must-Have Qualifications 12+ years of experience in B2B enterprise software marketing, with significant leadership in product marketing. Proven success in launching and scaling enterprise-grade SaaS products. Deep domain expertise in customer engagement, marketing tech, or adjacent SaaS categories. Strong storytelling and messaging skills with executive-level communication and presence. Analytical and data-driven mindset with the ability to translate insights into strategy. Experience building and leading global product marketing teams. MBA from a Tier-1 business school or equivalent leadership experience. Preferred Qualifications Experience working with analyst relations and influencing market perception. Background in hypergrowth, venture-backed SaaS companies is a plus. Familiarity with product-led growth (PLG) and account-based marketing (ABM) strategies. Be part of a patent-backed product portfolio with 11 proprietary technologies delivering real innovation in customer engagement. Play a key role in shaping the future of mobile-first engagement platforms reaching 3+ billion devices and processing 30+ billion events daily. Thrive in a culture of ownership, curiosity, and growth, with global impact. Enjoy comprehensive Full-Spectrum Benefits, support programs, and a work environment designed to help you succeed and grow. Qualification : MBA from a Tier-1 business school or equivalent leadership experience

Client Manager Zkraft (Social Media Account Manager) Location: Mumbai Industry: IT Services / Digital Marketing Job Type: Full-time Experience: 1 3 years Who We Are: Zkraft is the digital marketing arm of Vertoz (NSEI: VERTOZ), an AI-powered MadTech and CloudTech platform offering digital advertising, identity solutions, and cloud infrastructure. At Zkraft, we specialize in strategy, transformation, media planning & buying, and deliver data-driven, AI-powered campaigns using platforms like Ingenious Plex, Azurite, and Qualispace. We serve sectors such as E-commerce, BFSI, Healthcare, Real Estate, Government, and verticals like Automotive and Entertainment. About the Role: We are looking for a Client Manager (Social Media Account Manager) who is equal parts strategist, communicator, and project coordinator. If you thrive at the intersection of creativity and client relationships, this is your role. What You ll Do: Act as the primary point of contact for client communication and campaign updates. Lead social media strategy and campaign execution, aligning creative work with client goals. Coordinate with internal teams designers, copywriters, media planners to deliver high-impact content. Manage project workflows to ensure on-time delivery of calendars, creatives, and reports. Monitor platform trends, analyze performance metrics, and optimize campaigns accordingly. Present monthly performance reports, with clear insights and actionables. Drive client satisfaction, proactively identify upselling or cross-selling opportunities. Stay up to date on influencer marketing, content trends, and evolving platform features. Requirements: 1 3 years of experience in social media or digital account management. Proficiency in managing platform-specific content across Instagram, LinkedIn, Twitter, Facebook, and YouTube. Experience in a client-facing role, preferably in a digital marketing agency. Creative thinker with an eye for trends and audience engagement. Excellent communication, organization, and presentation skills. Ability to lead content strategies for D2C, lifestyle, fashion, or EV brands. Knowledge of paid media, community management, and reporting dashboards. Exposure to regional/hyperlocal campaigns and global market strategies is a plus. Be part of a rapidly growing, AI-driven digital marketing company. Work with diverse brands across high-impact industries. Collaborate with a creative, fast-paced, and future-focused team. Contribute to campaigns that drive real business outcomes.