Education Operations Manager Jobs in Bengaluru

Senior Backend Engineer Market Making Location: Bangalore Experience: Senior-level Education: Advanced degree in Computer Science, Mathematics, or a related field About FalconX FalconX is a pioneering team of operators, investors, and builders transforming institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX simplifies the fragmented digital asset market. Our platform provides seamless access, liquidity, and trading tools for institutional clients, enabling strategies from start to scale. Team Overview The Quant Team at FalconX is divided into three verticals: Services: Focused on complex pricing, risk management methodologies, and execution for our OTC desks. Options Market Making (MM): Provides market-making for derivatives, either as a service or as business owners. D1 Team: Quantitative traders providing market-making services while managing discretionary risk for linear products. Role Overview As a Senior Backend Engineer on the Market Making team, you will develop and enhance backend systems that provide critical tools, insights, and infrastructure for pricing, risk management, and trading operations. You will work closely with traders, quants, product managers, and trade operations teams to deliver robust, scalable, and high-performance applications. Key Responsibilities Build and maintain backend infrastructure to support pricing and risk management methodologies for complex and new products. Develop fundamental models in support of the quant team s three verticals. Collaborate with cross-functional teams including design, product management, traders, and quants to deliver scalable and efficient solutions. Solve technically challenging problems of high scope and complexity. Contribute to innovative products in the crypto derivatives space, such as correlation exotics and missing data volatility pricing. Ensure high-quality, maintainable code with strong testing, monitoring, and documentation practices. Required Qualifications Advanced degree in Computer Science, Mathematics, or related field. Proficiency in Python, with experience in a low-level language (C/C++/Rust) preferred. Familiarity with distributed systems and scalable architectures. Understanding of derivative products and risk management frameworks. Strong grasp of data structures, algorithms, and design patterns. Excellent problem-solving skills, with a detail-oriented and collaborative mindset. Strong communication skills and ability to work in a fast-moving, agile environment. Comfortable contributing to early-stage product development in a startup setting. Bonus / Preferred Qualifications Experience with exotic products and derivatives. Risk management and portfolio management experience. Knowledge of numerical methods, optimization, and modeling techniques. Familiarity with frontend frameworks such as React. Help make crypto assets a successful asset class for institutional investors. Provide critical tools and infrastructure that shape trading strategies and pricing models. Collaborate with top talent in trading, quant research, and technology. Work on some of the most innovative products in the crypto derivatives space. Qualification : Advanced degree in Computer Science, Mathematics, or a related field

Operations Manager Category: Management Type: Full-Time Location: Bangalore Job Overview We are seeking an experienced Operations Manager to oversee end-to-end US Healthcare Revenue Cycle Management (RCM). This role requires a track record in physician/hospital billing and expertise in process transitions. Key Responsibilities Operations: Manage AR/Denials, Charge Entry, and Credentialing. Transitions: Lead projects and develop Standard Operating Procedures (SOPs). Reporting: Utilize Excel and PowerPoint for performance tracking. Leadership: Manage recruitment, training, and team culture. Requirements Experience: 6+ years in US Healthcare leadership. Education: Graduate or Postgraduate degree. Tech Skills: Proficiency in RCM clearinghouse platforms and reporting tools. Qualification : Graduate or Postgraduate degree

Service Delivery Executive Department: Unitary Service Location: Bengaluru Job Purpose The Service Delivery Executive is responsible for ensuring high-quality service delivery and achieving revenue targets through effective management of service operations and channel partners. This role focuses on preventive maintenance, complaint resolution, and maintaining a high Customer Satisfaction Index (CSI). Key Responsibilities Complaint Management: Monitor open service complaints and ensure timely closure according to SLAs. Revenue Generation: Achieve financial targets through AMC, spare parts sales, and specialized service offerings. Quality Assurance: Adhere to preventive maintenance schedules and conduct regular service quality audits. Data Management: Maintain accurate customer information and end-user data within the internal systems. Customer Engagement: Drive proactive engagement to resolve concerns and improve the Customer Satisfaction Index (CSI). Partner Operations: Manage invoice processing, defective spare returns, and warranty claims from channel partners. Market Feedback: Collect and report competitor insights and market trends to HQ. Process Implementation: Ensure all channel partners adhere to standard systems and processes for smooth operations. Key Skills & Competencies Strong knowledge of UCPG products and service offerings. Technical expertise in service operations and channel management. Proficiency in vendor and dealer management. Strong negotiation, presentation, and interpersonal skills. Qualifications & Experience Education: Diploma or B.E. in a relevant discipline. Experience: 3 8 years in Service Delivery, Customer Support, or related roles. Qualification : Diploma or B.E. in a relevant discipline

Position: Manufacturing Supervisor Location: Bengaluru Employment Type: Full-Time Job Overview We are seeking a detail-oriented and experienced Manufacturing Supervisor to manage daily production operations in our **3D printing facility**. The role includes overseeing the production team, maintaining equipment efficiency, ensuring quality standards, and optimizing workflows to meet project deadlines. Key Responsibilities Production Supervision & Planning Manage **day-to-day manufacturing operations** on the 3D printing production floor. Plan and schedule production tasks to meet delivery timelines. Monitor workflow, identify bottlenecks, and ensure production schedules are met. Equipment & Process Management Supervise setup, calibration, and maintenance of **3D printers, CNC machines**, and related equipment. Conduct routine inspections and diagnostic tests to ensure machine reliability. Troubleshoot equipment issues promptly and coordinate repairs to **minimize downtime**. Quality Control & Documentation Ensure all products meet **company quality standards** and customer specifications. Maintain accurate documentation of production processes, maintenance logs, and service records. Inventory & Resource Management Monitor **raw materials, consumables, and spare parts** availability. Coordinate timely procurement to avoid shortages. Implement material optimization practices to **reduce waste and control costs**. Process Improvement & Efficiency Analyze manufacturing processes to enhance productivity and reduce operational costs. Implement **preventive maintenance plans** to avoid costly breakdowns. Compliance & Safety Ensure adherence to industry regulations, company policies, and **safety protocols**. Maintain a clean, organized, and hazard-free work environment. Key Skills & Requirements Education: Diploma or Degree in **Mechanical, Manufacturing Engineering**, or related field. Experience: Minimum **3 years of experience in manufacturing supervision**; experience in 3D printing or additive manufacturing is preferred. Technical Knowledge: Strong knowledge of **mechanical systems, production processes, and preventive maintenance**. Core Skills: Excellent troubleshooting and problem-solving skills. Leadership: Proven **leadership and team management abilities**. Communication: Strong communication skills and ability to work in a fast-paced environment. Commitment: Commitment to maintaining safety and quality standards. Qualification : Diploma or Degree in Mechanical, Manufacturing Engineering or related field

Quality Manager Location: Bangalore Department: Operations About the Role IRP Systems, at the forefront of **high-performance e-powertrain systems**, is seeking an experienced **Quality Manager** to oversee all quality assurance and control activities in its automotive manufacturing environment. You will be instrumental in ensuring products meet **customer and regulatory standards** while continuously driving improvements in processes, reliability, and customer satisfaction. Key Responsibilities Quality Management System (QMS): Develop, implement, and maintain the QMS according to **IATF 16949**, **ISO 9001**, and customer-specific requirements. Quality Team Leadership: Lead and manage a team of quality engineers, inspectors, and technicians, ensuring adherence to quality standards and consistency. APQP & Core Tools: Manage **Advanced Product Quality Planning (APQP)**, **PPAP**, and **FMEA** activities to integrate quality into every stage of the product lifecycle. Quality Metrics Monitoring: Track and analyze key quality metrics (e.g., **scrap rate, PPM, customer complaints, warranty data**). Drive corrective actions for continuous improvement. Audits: Lead internal and external audits (**IATF, ISO, customer, and supplier audits**), ensuring full compliance with all quality standards. Customer Interface: Serve as the primary point of contact for customers regarding **quality issues** and performance reviews. Supplier Quality Management: Oversee **supplier qualification, audits, and corrective actions** to ensure quality consistency throughout the supply chain. Root Cause Analysis & CAPA: Facilitate **root cause analysis** and lead the implementation of **Corrective and Preventive Actions (CAPA)** to resolve issues and prevent recurrence. Continuous Improvement: Promote and lead a culture of continuous improvement using methodologies like **Lean, Six Sigma**, and problem-solving tools (**8D, 5 Whys, PDCA**). Compliance: Ensure compliance with all relevant safety, environmental, and regulatory standards applicable to the automotive industry. Skills and Qualifications Experience & Education Education: Bachelor s degree in Electronics Engineering or related fields. Experience: Minimum of **8 years in a Quality leadership role** within the automotive industry, and at least **10 years of experience in electronics and mechanical manufacturing**. Certifications & Standards Expertise Certifications: **Six Sigma Green/Black Belt certification is required.** Standards Expertise: Extensive knowledge of automotive quality standards (especially **IATF 16949**) and familiarity with **ISO 26262 (Functional Safety)**. Technical & Analytical Skills Quality Tools Proficiency: Expertise in using core quality tools such as **8D, APQP, FMEA, SPC, and MSA**. Manufacturing Knowledge: Familiarity with advanced manufacturing processes and technologies relevant to the automotive industry. Analytical Skills: Strong problem-solving and analytical skills to effectively address and resolve customer quality issues. Impactful Work: Contribute to the development of **high-performance e-powertrain systems**. Career Growth: Be part of a dynamic and rapidly growing company with opportunities for professional development. Competitive Benefits: Competitive compensation, flexible working options, and health coverage. Qualification : Bachelors degree in Electronics Engineering or related fields

Position: Associate - Logistics Operations Department: Logistics & Linen Operations Location: Bengaluru Employment Type: Full-Time About Laundryheap: Laundryheap is a fast-growing, award-winning startup revolutionizing the laundry and dry cleaning industry. Operating in 14 global markets and expanding rapidly across Europe, Asia, and North America, we re proud to offer one of the quickest services in the business delivering clean clothes within 24 hours. Role Overview: As an Associate in Logistics Operations, you ll play a key role in ensuring the smooth execution of our live delivery operations. Reporting to the Assistant Regional Manager, you will manage real-time driver activity, optimize routes, and provide essential support to our drivers, ensuring operational excellence and customer satisfaction. What You ll Do: 1. Operations & Route Management: Oversee live delivery operations to ensure routes are executed smoothly and orders are completed on time. Provide real-time support to drivers via chat, calls, or internal platforms. Optimize route plans for maximum efficiency and minimal delays. Proactively resolve any on-route issues such as delays, misrouted deliveries, or driver emergencies. 2. Driver Support & Performance: Address inbound driver queries related to payments, schedules, feedback, and general support. Log driver interactions, escalate unresolved issues, and ensure follow-ups are completed. Ensure adequate driver coverage across multiple time zones to meet live operational demand. 3. Operations & Project Support: Contribute to team goals by supporting or initiating projects aimed at streamlining operations. Maintain internal documentation and knowledge bases to ensure up-to-date resources. Monitor KPIs, identify performance bottlenecks, and ensure service level agreements (SLAs) are met. Collaborate with teams across regions (UK, US, Singapore) to ensure smooth cross-functional operations. Required Skills & Experience: Education: Bachelor s degree or equivalent. Experience: 3 5 years in operations, logistics, or support (experience in international environments is a plus). Skills: Strong communication skills, both verbal and written. Ability to handle high-pressure, fast-paced environments with poise. Experience with driver or agent onboarding (calls/video) and live operational support. Proficient in email, chat support tools, and Google Sheets/MS Excel. Flexibility to work night or rotational shifts. Strong stakeholder management skills. A proactive, solution-oriented mindset with a focus on empathy. Preferred Skills: Experience in international support chat (US/EU region preferred). Background in startups, logistics, or last-mile delivery operations. Familiarity with live route planning tools and CRM systems. Analytical mindset with an ability to interpret operational data. Why You Should Join Us: Growth & Impact: Be part of a fast-paced, international startup where your contributions make a tangible impact on day-to-day operations. Global Collaboration: Work alongside teams from across the globe, contributing to innovative solutions and continuous improvement. Career Growth: Enjoy high visibility in a flat team structure and rapid career growth opportunities. Qualification : Bachelors degree or equivalent

Sales Manager Building Material (DMM Industry) Location: Bangalore Experience: 5 12 years Education: BE / Diploma in Mechanical Engineering Job Type: Full-Time Job Overview We are looking for an experienced and driven Sales Manager to lead business growth in the Building Materials segment, specifically within the DMM (Dry Mix Mortar) industry. The ideal candidate will act as a key ambassador for the company, driving sales through Retail, Government, Society, and Project channels, while also providing critical market insights to senior management. Key Responsibilities Sales & Market Development: Achieve assigned sales targets across multiple channels including retail, government, societies, and projects. Drive revenue growth by promoting premium products and improving product mix for better margins. Expand channel network by appointing dealers in unrepresented or low-performing territories. Identify new business opportunities and develop regional sales strategies aligned with company goals. Market Intelligence & Strategy: Serve as a communication bridge between the company and the market conveying company initiatives and capturing market feedback. Conduct regular competitor analysis and recommend proactive strategies to stay ahead. Develop and implement trade schemes, promotional activities, and discounts as per company guidelines. Channel & Customer Management: Maintain strong relationships with top dealers, direct customers, applicators, and project stakeholders to ensure long-term business success. Ensure timely collections and closely monitor overdue payments from channel partners. Team Leadership & Development: Recruit, train, mentor, and retain a high-performing sales team. Conduct regular performance reviews, set clear KPIs, and motivate the team to exceed targets. Encourage the team to take on challenging goals for improved performance. Operations & Coordination: Coordinate with internal departments like Factory, IT, Accounts, and Finance to streamline business operations. Monitor and manage depot operations across the region. Ensure optimal stock levels at depots review indents regularly, manage fast-moving inventory, and address slow-moving or aging stock. Key Skills & Competencies Strong understanding of the Building Material / DMM industry. Proven track record in channel sales, dealer development, and project-based selling. Excellent leadership, communication, and interpersonal skills. Ability to work cross-functionally and manage multiple stakeholders. Proficient in sales planning, team management, and regional business strategy. Qualification : BE / Diploma in Mechanical Engineering

Position: Project Manager Designation: Manager Location: Bangalore Experience Required: 2 6 Years Education: Bachelor s Degree (Any Discipline) Role Overview: We are seeking a dynamic and results-driven Project Manager to lead and oversee the end-to-end execution of projects. The ideal candidate will be responsible for planning, resource management, budgeting, risk mitigation, stakeholder communication, and ensuring timely delivery of high-quality outcomes. Experience in managing construction or infrastructure-related projects is a plus. Key Responsibilities: Project Planning & Development Define project scope, goals, deliverables, and timelines in collaboration with stakeholders Develop detailed project plans including budgeting, scheduling, and resource allocation Collaborate with architects, engineers, and technical teams to finalize specifications Prepare, negotiate, and manage project contracts and agreements Budget & Resource Management Plan and oversee project budgets to ensure cost control and efficiency Monitor expenditures and track project financials against forecasts Allocate and manage project resources including labor, materials, and equipment Project Execution Lead cross-functional project teams, providing direction, mentorship, and motivation Ensure day-to-day operations align with project timelines and design specifications Supervise site activities, ensuring safety and compliance with industry standards Risk & Issue Management Identify potential project risks and develop proactive mitigation plans Troubleshoot and resolve issues or conflicts during project execution Stakeholder Management & Communication Act as the primary liaison between clients, contractors, vendors, and internal teams Deliver timely updates, progress reports, and status presentations to stakeholders Promote collaboration and clear communication across all project touchpoints Quality Control & Compliance Ensure adherence to quality standards, building codes, and regulatory requirements Conduct regular inspections and quality audits throughout the project lifecycle Documentation & Reporting Maintain accurate and organized records including schedules, budgets, contracts, and reports Prepare and present detailed project performance reports to senior leadership and clients Key Skills & Competencies: Strong project planning and execution capabilities Excellent leadership and team management skills Proficiency in budget management and resource allocation Familiarity with industry standards, regulations, and safety practices Exceptional communication and stakeholder management abilities Analytical thinking and problem-solving mindset Qualification : Bachelors Degree (Any Discipline)

Position: Area Sales Manager Location: Bangalore Experience Required: 5 6 Years Education: Graduate (Bachelor s Degree in any discipline) Role Overview: We are looking for a highly driven and experienced Area Sales Manager to lead sales operations in the Bangalore region. The ideal candidate will be responsible for developing and executing effective sales strategies, managing key accounts, driving revenue growth, and leading a team to meet regional targets. Key Responsibilities: Sales Strategy & Execution Develop and implement strategic sales plans to achieve targets within the assigned area Identify new business opportunities and expand market presence Analyze market trends, competitor activities, and customer needs to adjust strategies accordingly Team Management Lead, mentor, and manage a team of sales representatives Set performance goals, monitor achievements, and provide regular coaching and feedback Conduct training sessions to enhance team performance and product knowledge Client Relationship Management Build and maintain strong relationships with key customers, distributors, and partners Handle major client accounts and ensure high levels of customer satisfaction Address customer queries, concerns, and escalations promptly and professionally Sales Operations Track sales metrics and prepare reports on performance, forecasts, and KPIs Monitor inventory levels and coordinate with supply chain/logistics for timely product availability Ensure compliance with company policies, pricing structures, and sales processes Market Development Represent the company at industry events, trade shows, and conferences Work closely with the marketing team to drive regional promotions and brand visibility Key Skills & Requirements: 5 6 years of experience in field sales, preferably in a B2B or FMCG/retail environment Proven track record of achieving sales targets and managing a high-performing team Strong leadership, negotiation, and interpersonal skills Excellent communication and analytical abilities Ability to work independently and travel as needed within the region Qualification : Graduate (Bachelors Degree in any discipline)

Position: Customer Experience Training Manager Location: Bengaluru Experience: 4 to 10 years Education: B.Tech / B.E. / MBA Role Overview We are seeking an experienced and passionate Customer Experience Training Manager to lead the delivery of impactful training programs across our dealer network. This role focuses on enhancing customer satisfaction by elevating soft skills, reinforcing Kia values, and closing service delivery gaps through hands-on, on-the-job training (OJT). You will play a key role in shaping the customer journey at the dealership level. Key Responsibilities Training Delivery & Execution Plan and conduct On-the-Job Training (OJT) programs for Sales & Service teams at Kia dealerships. Deliver soft skills and customer etiquette training, including refresher sessions. Conduct need-based training in response to customer complaints or service gaps. Promote and instill Kia values and behaviors across the dealership network. Training Needs Analysis & Planning Assess training needs in collaboration with regional field teams. Identify knowledge and behavior gaps based on customer feedback and operational data. Develop customized training plans to address specific performance issues. Reporting & Performance Tracking Generate and circulate periodic training reports, dealer scorecards, and monthly review templates. Prepare regional review reports, MIS reports, and contribute to the Annual Business Plan. Track and monitor training effectiveness and its impact on customer satisfaction metrics. Cross-functional Coordination Collaborate with regional teams and dealership management to ensure smooth execution of training programs. Escalate and resolve issues in a timely manner to maintain training effectiveness and continuity. Additional Responsibilities Support with ad-hoc initiatives as assigned by the reporting manager. Continuously update content and training delivery methods to align with industry trends and customer expectations. Skills & Competencies Proven experience in training delivery and customer experience management Strong understanding of automobile sales & service processes (experience with dealerships is a plus) Excellent presentation, communication, and interpersonal skills Effective in participant engagement, with strong platform delivery skills Ability to analyze feedback, identify trends, and implement corrective actions Proficiency in MS Office (Excel, PowerPoint, Word) and reporting tools Preferred Background 4 10 years of experience in training, customer experience, or automotive retail operations Prior work with automobile brands or dealerships is highly preferred Be part of a dynamic, forward-thinking organization where customer experience is at the heart of everything we do. Help shape a customer-first culture by empowering dealer teams through effective training and coaching. Apply now to lead the evolution of customer experience across our dealer network. Qualification : B.Tech / B.E. / MBA

Plant HR Executive / Generalist Location: Bengaluru Department: Plant HR Designation: Executive Experience: 3 to 4 Years Education: MSW / MBA (HR) Job Summary As a Plant HR Executive at Sansera Engineering, you will be responsible for supporting a wide range of HR activities within the manufacturing facility. This includes manpower planning, grievance handling, payroll coordination, compliance, and employee engagement. The role requires a hands-on HR professional who can balance administrative efficiency with employee-centric support. Key Responsibilities 1. Floating Manpower Management Manage timely recruitment and deployment of contract/floating manpower. Liaise with manpower agencies to ensure optimal workforce availability for all shifts. 2. Grievance Handling Serve as the first point of contact for contract employee issues. Address and resolve grievances in a timely, fair, and policy-compliant manner. 3. MIS Reporting Generate and maintain monthly reports on attendance, manpower, attrition, and recruitment. Support HR planning with data insights and dashboards. 4. Payroll Support Assist in attendance reconciliation, leave tracking, and overtime validation. Coordinate with the payroll team to ensure accurate and timely salary processing. 5. Facility Operations (Canteen, Transport & Security) Monitor and manage daily operations in coordination with service vendors. Ensure SLA adherence and address employee feedback related to these services. 6. Employee Engagement & Communication Organize engagement activities, cultural events, and welfare initiatives. Support the creation of an inclusive and motivated work environment. 7. General Administration Oversee housekeeping, stationery, and basic facility maintenance. Ensure compliance with safety, hygiene, and company policies. 8. Continuous Improvement (Kaizen) Encourage employee participation in Kaizen initiatives. Track and document implementation of improvement suggestions. Skills & Competencies Strong interpersonal and communication skills. Proficient in MS Office (Excel, Word, PowerPoint). Basic knowledge of labor laws, HR compliance, and statutory requirements. Effective problem-solving and coordination abilities. Ability to independently manage field-level and administrative responsibilities. Qualification : MSW / MBA (HR)

Position: DevOps Engineering Manager Location: Bangalore Experience: 5 10 years Education: BE/BTech/MCA/MTech/MSc Role Overview: We re looking for an experienced DevOps Engineering Manager to lead our cloud infrastructure, automation, and DevOps initiatives. This is a hands-on leadership role focused on driving efficiency, security, and scalability across our IT operations and development pipelines. Key Responsibilities: Cloud & Infrastructure Management: Administer and manage Google Workspace, including user accounts, security policies, and compliance settings. Oversee and optimize AWS resources (EC2, IAM, S3, VPC), ensuring cost-effective and secure cloud operations. Configure and manage A10 vThunder for load balancing and network performance optimization. Serve as Active Directory Administrator, maintaining AD, DNS, and Group Policy Objects (GPOs). Deploy, maintain, and troubleshoot VMware environments to support virtual infrastructure. Security & Compliance: Manage domain and SSL certificates including installation, renewal, and issue resolution. Handle ADFS token certificate renewals to support uninterrupted authentication services. Enforce security best practices across cloud and on-prem environments. Automation & Scripting: Create and maintain automation scripts using Bash, PowerShell, or Python to streamline workflows. Reduce manual intervention and boost system efficiency through smart scripting and task automation. Monitoring & Troubleshooting: Proactively monitor system logs, performance metrics, and security alerts to prevent downtime. Investigate and resolve issues related to network, infrastructure, and cloud environments promptly. Required Skills & Experience: Proven experience with infrastructure automation tools such as Terraform or CloudFormation. Strong understanding of DevOps practices and implementing CI/CD pipelines for cloud deployments. Solid scripting skills in Bash, PowerShell, or Python. Expertise in managing both cloud-based and on-premise infrastructure. Strong troubleshooting capabilities and a proactive approach to system monitoring. Qualification : BE/BTech/MCA/MTech/MSc

Position: Assistant Manager Account Management Location: Bangalore Experience: 5 8 years Education: Any Graduate Experience Required: 5 8 years of total experience in the service industry, with a minimum of 3 years in people management and customer service roles. Role Purpose: To ensure seamless claims processing for customers by managing a team of helpdesk personnel, including implants, semi-implants, account managers, and the document pickup team. The role also ensures a high standard of customer satisfaction and process compliance. Key Responsibilities: Team Oversight & Operations: Ensure scheduled customer visits by team members are carried out as planned. Monitor daily activities and performance, especially volume of documents collected. Review customer queries and the quality of responses from team members. Support team in handling and resolving customer escalations. Reporting & Claims Coordination: Review team reports and take necessary actions, including claims coordination. Collaborate with the front-end team to ensure timely and accurate claim registration. Analyze claims data dumps and take corrective actions such as addressing IRs, reopening claims, or resolving dummy entries. People Management & Coaching: Conduct regular one-on-one reviews with team members to address concerns and streamline processes. Guide team through customer escalations and process complexities. Drive improvement based on low CSAT/DSAT scores by identifying and addressing process or communication gaps. Stakeholder Collaboration: Liaise with internal and external stakeholders to address client-specific needs, such as helpdesk support or wellness activities. Work closely with regional and cross-functional teams to deliver on client expectations. Continuous Improvement: Analyze customer feedback to drive service improvements. Identify opportunities to improve customer interactions, documentation processes, and service delivery. Key Outcomes for Success: High customer satisfaction (CSAT) Timely resolution of customer issues as per SLA Successful client renewals Skills & Competencies: Technical: Strong understanding of service processes and claims workflows Proficient in MS Office (Excel, Word, PowerPoint) Behavioral: Problem-solving mindset Strong active listening and communication skills Proven people management abilities Client-oriented with a focus on service excellence Qualification : Any Graduate

Join Us in Revolutionizing the Data Storage Industry We're leading an exciting transformation in the data storage industry. By joining us, you will have the opportunity to make a significant impact, grow alongside a brilliant team, and be at the forefront of cutting-edge technology. If you re passionate about reshaping the future of tech, this is your chance to leave your mark. The Challenge: As a DevOps Engineer, you will be responsible for managing, automating, and optimizing our VMware, cloud, and on-prem Kubernetes infrastructure. Your role will be critical in ensuring the high availability, performance, and scalability of our services. You will work closely with cross-functional teams to architect solutions that improve our engineering operations and align with business needs. Key Responsibilities: Infrastructure Design & Management: Design, deploy, and maintain scalable VMware, Cloud (AWS, GCP, Azure, IBM), and Kubernetes environments. Custom Solutions Development: Develop and implement tailored OpenStack/VMware/Kubernetes solutions based on organizational needs. Automation & CI/CD: Build automation tools and frameworks (CI/CD pipelines) to streamline infrastructure operations and manage workloads (VMs/Pods) lifecycles. Observability & Best Practices: Implement observability best practices for OpenStack/VMware/Kubernetes environments, ensuring reliability and performance. Continuous Improvement: Provide expertise in DevOps methodologies to support continuous improvement and optimize infrastructure efficiency. Troubleshooting & Support: Assist with deployment, configuration, troubleshooting, and provide infrastructure support for AWS/Azure environments. Documentation & Knowledge Sharing: Create and maintain documentation for OpenStack/VMware/Kubernetes architecture and stay current with emerging technologies and industry best practices. On-Call Support: Participate in the follow-the-sun on-call rotation for infrastructure support. What You ll Need to Bring: Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Experience: 5+ years of experience managing and automating large-scale VMware, OpenStack, or Kubernetes environments. Programming Skills: Proficiency in Python, Java, or Go for scripting and automation. DevOps Knowledge: Strong understanding of DevOps principles with hands-on experience using tools like Ansible, Terraform, or Puppet. Observability Expertise: Experience implementing observability solutions with tools like Prometheus, Grafana, Logstash, Elastic, Fluent-bit, or Fluentd. Linux & Networking: Familiarity with Linux, TCP/IP, DNS, DHCP, and related networking concepts. OpenStack/Vmware/Kubernetes: Proven experience working with OpenStack (e.g., OpenStack Yoga), VMware, or Kubernetes (particularly enterprise Kubernetes clusters on bare metal). Virtualization & Containerization: Expertise in virtualization technologies (KVM, VMware, KubeVirt) and container technologies (Docker, Kubernetes). Cloud Experience: Experience with infrastructure support and automation for AWS, Azure, or GCP. Problem-Solving Skills: Excellent troubleshooting abilities with great attention to detail. Communication & Collaboration: Strong interpersonal skills and the ability to collaborate across teams. Preferred Qualifications: Experience with PureStorage products such as FlashArray, FlashBlade, or Portworx. Certifications in Kubernetes (CKA, CKAD), VMware (VCP), or OpenStack (COA). Experience running production VMs in KubeVirt. Familiarity with agile environments and project management tools. What You Can Expect from Us: Pure Innovation: We celebrate critical thinkers, challenges, and trailblazers who strive to innovate. Pure Growth: We support your growth and provide the space for you to contribute meaningfully. We're proud to be named in Fortune's Best Workplaces and certified as a Great Place to Work. Pure Team: We focus on collaboration and teamwork, setting aside ego for the greater good. Qualification : Bachelors degree in Computer Science, Information Technology, or related field.

Company Culture and Values: Emphasis on Diversity and Inclusion: Bain & Company prioritizes diversity, inclusion, and collaboration as key factors for building high-performing teams. They believe that fostering a diverse and inclusive environment contributes to the creation of exceptional teams and innovative solutions. Recognition as a Top Workplace: Consistently recognized as a top workplace, Bain & Company is featured on the Glassdoor Best Place to Work list and has maintained a strong position in various workplace rankings since its inception. Focus on Employee Development: The company creates an environment where employees can reach their full potential, both professionally and personally. Bain supports growth through learning opportunities, career advancement, and a focus on personal well-being. Social Responsibility: Bain & Company invests significantly in pro bono services, reflecting its commitment to addressing critical social and environmental challenges globally. The company believes in making a positive impact through expertise and resources. Role: Technical Leader, AIS COE Team Leadership: The role entails building and leading a team of over 40 engineers specializing in software product development within the AIS COE in Bengaluru. As a Technical Leader, you will foster a culture of excellence, collaboration, and innovation, ensuring the team is highly effective and motivated. AI Solution Development: The Technical Leader will oversee the entire lifecycle of AI solutions, from Proof of Concept (PoC) and Minimum Viable Product (MVP) stages to large-scale production deployment. The leader will guide the team in creating reusable model assets and solution accelerators that provide value to clients. Stakeholder Engagement: Collaboration with Bain partners and clients is critical. The role requires promoting the COE s capabilities, understanding client needs, and tailoring solutions to meet those needs. The Technical Leader will occasionally engage directly with clients to solve complex problems and provide strategic guidance. Engineering Excellence: The leader will ensure the delivery of high-quality solutions by maintaining rigorous engineering standards. They will leverage diverse technologies to meet client needs while keeping a sharp focus on performance, scalability, and reliability. Operational Oversight: The Technical Leader will work closely with the operations leader to manage the COE s operations and delivery schedules, ensuring the team meets deadlines and delivers high-impact solutions. Location: Bengaluru, India, with some presence in New Delhi. The role may require some travel for client engagements or operational needs. Qualifications: Education: Advanced degree in Computer Science, Engineering, or a related field. Experience: 12+ years of experience in software engineering, with at least 5+ years of managing engineering teams. Experience in setting up or managing an engineering hub is a significant advantage. Technical Skills: Expertise in computer science principles, software design, and development workflows. Proficiency in programming languages such as Python, Java, or C++. Experience with cloud platforms (AWS, Azure, Google Cloud) and modern software methodologies (e.g., Agile, DevOps). Other Skills: Proven ability in building and scaling engineering teams. Strong leadership skills with a focus on inspiring and guiding teams. Ability to engage with stakeholders, articulate technical solutions, and build trust. Commitment to mentoring and nurturing talent in the engineering field. Excellent collaboration skills and the ability to work with global teams across diverse functions. Key Highlights: Reusable Model Assets & Solution Accelerators: Emphasis on building scalable, reusable assets that can be leveraged across projects, improving efficiency and impact. Agile Delivery Pods & End-to-End Ownership: The team works in agile pods that focus on full ownership of projects, ensuring quality solutions and close collaboration. Growing Team & Innovative Environment: The role offers an opportunity to lead a growing team in a dynamic, innovative environment with ample opportunities for growth and professional development. Remote and Collaborative Work: The team works primarily remotely, allowing for flexibility while focusing on delivering robust solutions with minimal direct client interaction. This role provides an exciting opportunity to lead a talented and dynamic team, contribute to impactful AI and software solutions, and work at the forefront of cutting-edge technology. Qualification : Advanced degree in Computer Science, Engineering, or a related field.

Job Title: Delivery Manager Experience: 12 to 15 years Education: Bachelor s degree (Engineering or Non-Engineering) Who We Are: HashedIn by Deloitte is a born-in-the-cloud technology firm, specializing in leveraging cloud-native technologies to build innovative, market-leading solutions. Since inception, HashedIn has successfully delivered solutions to over 100 customers across industries and geographies, helping them launch new products, disrupt industries, and scale operations. With a team of 900+ Hashers, we are proud to be recognized as a Great Place to Work multiple times, fostering a culture that promotes freedom to experiment, continuous learning, and fun at work. Role Overview: As a Delivery Manager, you will be responsible for managing and driving multiple project deliveries across various customers and geographies. This role demands strong leadership, project management expertise, technical understanding, and the ability to align delivery processes with business goals. Key Responsibilities: Own and manage delivery for multiple projects simultaneously. Define project roadmaps aligned with key business objectives. Lead both onshore and offshore teams, managing project schedules, scope, and delivery plans. Define and manage project scope, budget, and timelines from initiation to closure. Identify, anticipate risks and issues, and proactively work towards resolution to ensure successful delivery. Collaborate with Recruitment & Operations to ensure projects are adequately staffed with the right talent. Conduct regular team meetings to monitor progress, manage escalations, and align on project priorities. Ensure efficient and cost-effective delivery processes across projects. Act as the single point of contact for delivery, representing HashedIn to clients and stakeholders. Manage project profitability, ensuring that each project operates as a profit center. Own and drive delivery excellence in a global delivery model (onshore-offshore). Lead and coordinate crisis management when required. Desired Profile: 12 to 15 years of hands-on project delivery experience. Solid understanding of Agile methodologies and software development lifecycle. Strong grasp of OOP concepts, architectural design patterns, and data structures. Extensive experience with any technology stack, such as MEAN, .NET, or Java. Proven experience in project planning, budgeting, and milestone tracking. Excellent problem-solving skills, with the ability to build contingency plans and handle high-pressure situations professionally. Strong negotiation, presentation, and communication skills. Experience acting as the primary delivery contact for customers, representing the delivery team in client conversations. Ability to drive delivery governance processes across teams and ensure alignment with organizational goals. Qualification : Bachelors degree (Engineering or Non-Engineering)

Job Title: Senior Manager Accounts Payable About PhonePe Group PhonePe is India s leading digital payments company with 500 million registered users and 37 million merchants, covering over 99% of India s postal codes. Building on its leadership in digital payments, PhonePe has expanded into financial services, including insurance, mutual funds, stock broking, and lending. It has also ventured into adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store, India s first localized app store. The PhonePe Group is a portfolio of businesses aligned with the company s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we create an environment that empowers people to give their best every day. We trust our team to do the right thing and provide the space to own your work from start to finish. Enthusiasm for technology is at the heart of PhonePe, and if you're passionate about building solutions that impact millions, ideating with the best minds, and executing with purpose and speed, we want you on our team! Experience: 7 to 10 years experience Job Summary We are looking for a highly skilled and detail-oriented Senior Manager Accounts Payable to oversee the Procure-to-Pay (P2P) process and lead accrual and cost management processes. The ideal candidate will have a strong background in accounting standards, accrual management, cost analysis, and AP-related reporting. This role requires effective team leadership, stakeholder collaboration, and a focus on continuous process improvements to ensure seamless accounts payable operations. Key Responsibilities Accounts Payable & Procure-to-Pay Process: Oversee the Procure-to-Pay (P2P) process, ensuring timely and accurate vendor payments. Manage vendor reconciliations, advance payments, and the resolution of outstanding issues. Ensure compliance with company policies, taxation laws (GST/TDS), and regulatory requirements in AP operations. Financial Reporting & Accrual Management: Perform indirect cost analysis and reporting, ensuring accurate cost allocation. Manage indirect cost accruals, ensuring timely and accurate recognition of expenses. Oversee AP-related monthly, quarterly, and yearly financial reporting for management and auditors. Drive cost optimization initiatives by identifying opportunities for process efficiency. Audit & Compliance: Lead internal and external audits related to Accounts Payable. Ensure compliance with accounting standards and internal financial controls (ICFR). Implement best practices to improve governance and risk management in AP operations. ERP & System Implementation: Manage and optimize Accounts Payable processes within Fusion ERP or similar platforms (preferable). Support automation initiatives to improve efficiency and accuracy in invoice processing. Team Leadership & Stakeholder Management: Lead and mentor a team, ensuring efficient work allocation and monitoring. Collaborate with procurement, finance, and business stakeholders to streamline processes. Maintain strong written and oral communication skills to effectively engage with internal and external partners. Key Requirements Qualification: Chartered Accountant (ICAI) with 8 10 years of post-qualification experience. Experience: Strong knowledge of accounting standards and AP-related financial reporting. Skills: Expertise in P2P process management, cost analysis, accrual management, and indirect cost reporting. Audit Exposure: Exposure to AP-related audits (Statutory, Tax, Internal, ICFR). ERP Systems: Proficiency in ERP systems (Fusion ERP preferred). Leadership: Strong team management and leadership skills. Communication: Excellent written and verbal communication skills. PhonePe Full-Time Employee Benefits Insurance Benefits: Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance. Wellness Program: Employee Assistance Program, Onsite Medical Center, Emergency Support System. Parental Support: Maternity and Paternity Benefits, Adoption Assistance Program, Day-care Support. Mobility Benefits: Relocation Benefits, Transfer Support Policy, Travel Policy. Retirement Benefits: Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment. Other Benefits: Higher Education Assistance, Car Lease, Salary Advance Policy. Why Work at PhonePe PhonePe offers a rewarding experience, with great people, a work environment that thrives on creativity, and the opportunity to take on roles beyond the defined job description. Join us and be part of a company that values innovation, growth, and your career development! Qualification : Chartered Accountant (ICAI) with 810 years of post-qualification experience

Job Title: Infra Tech Support Practitioner Location: Bengaluru Educational Qualification: 15 years of full-time education Experience Required: Minimum 3 Years Role Overview As an Infra Tech Support Practitioner, you will be responsible for technical support, maintenance, and troubleshooting of production and development systems. This role involves working with various platforms, networks, and operating systems, providing L1 and L2-level troubleshooting, and ensuring seamless system operations. You will support and implement technology at the OS level across servers and networks while ensuring adherence to defined operational models and processes. Key Responsibilities Technical Support & Troubleshooting Provide ongoing technical support and maintenance for production and development systems. Troubleshoot Cloud Unified Communication Operations and related server/network issues. Perform L1 and L2 (basic and intermediate) troubleshooting to resolve technical challenges. Ensure timely resolution of technical issues to maintain business continuity. Infrastructure & Operations Management Manage hardware/software support across different platforms. Implement technology solutions at the OS level for various vendors/brands. Collaborate with cross-functional teams to diagnose and resolve system/software problems. Documentation & Knowledge Sharing Document troubleshooting steps and solutions for future reference. Provide training and guidance to junior team members. Participate actively in team discussions and contribute solutions to technical challenges. Continuous Learning & Best Practices Stay updated on industry trends, best practices, and emerging technologies. Apply knowledge of the ITIL framework for effective service management. Must-Have Skills: Proficiency in Cloud Unified Communication Operations. Strong understanding of network protocols and communication technologies. Experience in troubleshooting and resolving technical issues efficiently. Knowledge of server and network hardware components. Good-to-Have Skills: Familiarity with the ITIL framework for service management. Work Environment & Expectations Independently perform tasks and become an SME (Subject Matter Expert). Contribute to problem-solving and innovative solutions in team discussions. Ensure smooth infrastructure operations and technical issue resolution. Engage in continuous learning and stay updated on industry best practices. Work on cutting-edge cloud and network technologies. Collaborate with top professionals in a global environment. Enhance your skills and grow in a challenging, fast-paced role.

Position: Business Development Manager B2B Institutional Sales Experience: 3 6 years Education: B.E / B.Tech in EEE / ECE (preferred) with MBA Industry: Education, IT Sales Job Type: B2B Institutional Sales (Business Development) Job Description We are seeking a Business Development Manager with experience in B2B institutional sales to drive growth and expand our presence in India and South Asia. The ideal candidate will have a proven track record in business development, relationship management, and sales strategy execution, particularly in the education and IT sectors. Key Responsibilities: Contact potential universities and engineering colleges to establish rapport and arrange meetings. Increase the value of current customers while attracting new clients. Identify and develop new markets to improve sales across India and South Asia. Organize webinars and seminars for universities and colleges to present VLSI training services and promote technical training programs. Attend online and in-person conferences, meetings, and industry events within the training and education sectors in India and South Asia. Achieve sales growth and meet defined targets by effectively managing the sales process and operations. Acquire and manage customers (academia/universities) by interacting with management and key decision-makers. Prepare and deliver engaging presentations and product demonstrations. Analyze data, forecast sales, and manage budgets to develop strategic, customer-specific sales plans. Maintain a successful track record in B2B sales and negotiations, including preparing quotes, creating proposals, and offering tailored solutions. Negotiate pricing and close deals to achieve sales objectives. Conduct market research to identify new opportunities and stay updated on industry trends. Plan and implement effective sales strategies to drive growth and increase market share. Qualification : B.E/B.Tech in EEE/ECE preferred with MBA

Overview: As a Customer Education Specialist, you will be a key member of the Customer Success and Support team. In this role, you will be responsible for ensuring that our customers experience a seamless transition and derive maximum value from DevRev. You will design, implement, and lead customer education and enablement programs, deliver training, and administer certification/reward programs. Your objective is to drive scalable customer enablement, ensuring customer satisfaction and long-term loyalty. Key Responsibilities: Customer Onboarding: Develop and implement structured enablement programs for new customers, ensuring a smooth onboarding experience with DevRev. Collaborate with cross-functional teams to gather customer requirements and tailor enablement programs to meet specific needs. Training and Education: Design and deliver engaging training sessions, webinars, and workshops focused on product features, best practices, and industry-specific use cases. Create comprehensive training materials, documentation, and video tutorials to empower customers with self-service learning opportunities. Customer Engagement and Advocacy: Build strong, lasting relationships with customers, proactively engaging with them to understand their evolving needs and challenges. Identify opportunities for upselling or cross-selling additional products and services based on customer usage and feedback. Cultivate customer advocates by encouraging satisfied customers to contribute to case studies, testimonials, and referrals. Metrics and Reporting: Define, track, and report on key performance indicators (KPIs) related to customer enablement, satisfaction, and ROI. Analyze and provide actionable insights on customer engagement, training effectiveness, and support efficiency to continuously improve enablement programs. Qualifications: A Bachelor s degree in Business, Marketing, Computer Science, or a related field. 3-5 years of experience in customer education, enablement, or a related field, preferably within SaaS. Strong understanding of SaaS products, technology, and industry trends. Exceptional communication, presentation, and interpersonal skills, with the ability to engage with diverse customer audiences. Proven ability to collaborate effectively with cross-functional teams in a fast-paced, dynamic environment. Results-oriented with a focus on customer satisfaction, business growth, and scalable enablement. Willingness to travel domestically and internationally as required. Culture: At DevRev, our culture is built on a foundation of hunger, humility, honesty, and acting with heart. We are committed to helping build the world s most customer-centric companies by leveraging design, data engineering, and machine intelligence to empower engineers to connect with and better serve their customers. Qualification : A Bachelors degree in Business, Marketing, Computer Science, or a related field.