Efficiency Jobs in Gurgaon

Position: Customer Satisfaction & Process Excellence Specialist Location: Gurgaon Experience: 5 to 8 years Education: MBA / PGDM in Marketing, Sales, or Operations Role Overview We are looking for a Customer Satisfaction & Process Excellence Specialist to drive Sales Satisfaction Index (SSI) initiatives and champion sales process improvements across our dealer network. This role will be instrumental in improving the customer experience, driving digital adoption, and supporting sales effectiveness through actionable insights and structured process excellence initiatives. Key Responsibilities Survey Planning & Execution Plan and manage SSI, Pre-Sales, and need-based sales surveys within defined timelines. Ensure quality data collection and compliance with established protocols. Data Analysis & Reporting Analyze and deliver dealer-wise and factor-specific survey reports. Monitor key satisfaction metrics and identify trends impacting customer experience. Customer Grievance Monitoring Investigate hot alerts and complaints from SSI surveys to uncover recurring customer issues. Coordinate resolution efforts with internal teams and ensure timely closure. Digitalization & Tool Enhancement Work with IT/Digital teams to digitize survey processes, ensuring smooth integration with platforms like Salesforce. Lead testing and improvement cycles for digital SOP manuals and customer-facing applications. Dealer Performance Support Share survey outcomes with regional teams and assist in developing dealer-specific improvement plans. Track progress of underperforming dealerships and provide structured feedback. Process Improvement Own and update digital Sales SOPs annually, ensuring alignment with evolving customer expectations and business goals. Collaborate with cross-functional teams to improve workflow efficiency and service quality. CX Monitoring & Digital Journey Optimization Regularly assess customer-facing digital touchpoints to ensure optimal user experience. Coordinate updates to maintain a seamless, intuitive customer journey. Key Skills & Competencies Strong analytical mindset and problem-solving capability Proficient in survey design, data analysis, and reporting tools Working knowledge of CRM platforms (Salesforce preferred) In-depth understanding of automotive retail sales processes Proficiency in MS Excel, PowerPoint, and data visualization tools Excellent communication and stakeholder management skills Preferred Qualifications MBA / PGDM in Marketing, Sales, or Operations 5 8 years of experience in customer experience, process improvement, or market research Automotive industry experience is highly preferred Skills Required Sales & Customer Experience Process Improvement Stakeholder Communication Survey & Data Analytics Drive customer-centric transformation and be at the forefront of sales excellence. Apply now and contribute to shaping a superior customer journey across our dealer network. Qualification : MBA / PGDM in Marketing, Sales, or Operations

Job Title: Product Designer 1 Location: Gurugram, Haryana, India Employment Type: Full-time About FarMart FarMart is revolutionizing food supply chains by connecting farming communities, food businesses, and consumers on one seamless digital platform. We source produce scalably through our first-mile platform, optimize processing with an asset-light model, and digitally distribute finished food, creating resilient and efficient food value chains globally. Backed by top-tier investors like General Catalyst, Matrix Partners, and Omidyar Network, and partnered with industry leaders including ITC, Adani, and Britannia, FarMart empowers over 230,000 farm aggregators and positively impacts millions worldwide. Role Overview At FarMart, design is about crafting usable, useful, and efficient B2B tools not just pretty screens. As a Product Designer 1, you will shape user experiences across SaaS and mobile products that directly impact farmers, field operators, and food companies. Key Responsibilities Define product flows and edge cases, contributing to new product ideas and UX improvements. Collaborate closely with the design lead to address UX challenges and evolve the design system. Work hand-in-hand with engineering teams throughout handoff, QA, and build phases to ensure design fidelity. Use Figma as the primary design tool, working with two active design libraries to streamline problem-solving. Who You Are 2+ years experience designing for B2B SaaS and mobile products. Strong portfolio demonstrating structured problem-solving and intuitive UX. Independent project ownership skills from brief to final build. Comfortable collaborating with engineers post-handoff including QA and UAT. Familiarity with prototyping tools like Framer. Knowledge of microinteractions using tools like Rive or Lottie. Basic understanding of front-end development to enhance handoff processes. A flat, transparent, and vibrant culture with a steep learning curve. An informal yet innovative workspace fostering creativity and ownership. Opportunities to tackle challenging problems and drive product innovation. Collaborate with passionate peers at the forefront of the agri-tech revolution. Early-career exposure to impactful projects transforming food supply chains. Join us at FarMart and help build the future of food value chains!

Job Title: Manager - Business Analytics Location: Gurugram Experience: 6+ Years (1+ Years as Manager in MIS, WFM, or Reporting) Education: Any Graduation Job Description: We are seeking a Manager - Business Analytics to effectively lead our Business Analytics function and manage a team of 15-20 business analysts. In this role, you will be responsible for implementing tools and strategies that translate raw data into valuable business insights. Your goal will be to help drive high performance and quality by leveraging data for decision-making. Strong logical reasoning skills, business intelligence, and excellent communication abilities are essential for this role. Key Responsibilities: Team Leadership: Lead and manage a team of 15-20 Business Analysts, providing guidance and support in their daily activities and ensuring the accuracy and efficiency of their work. Data Reporting & MIS Generation: Generate, maintain, consolidate, and track various reports, ensuring timely and accurate delivery. Develop and execute daily, weekly, and monthly MIS Reports, utilizing advanced Excel/VBA, PPT, and MySQL. Update informative dashboards regularly with data visualization elements like Bar Charts, Pie Charts, etc. Reconcile and email MIS reports with data visualization details and track business performance. Data Analysis & Experimentation: Conduct data-based experiments to identify opportunities for improving the decision-making process. Develop and execute statistical modeling techniques for better business insights and to cover adjacent categories. Identify opportunities for automating reports, snapshots, and dashboards using advanced formulas, macros, and VB. Strategy & Process Optimization: Develop strategies for effective data analysis and reporting, ensuring that insights generated are aligned with business goals. Build systems and tools that can transform raw data into actionable business insights. Work closely with cross-functional teams to ensure that all analytics solutions are correctly configured and implemented. Data Quality & Integrity: Oversee all analytics operations to identify discrepancies and ensure the data is of the highest quality. Identify gaps in reporting systems and drive improvements to ensure the accuracy of business-critical data. Cross-Functional Collaboration: Collaborate with other departments to gather insights, ensure consistent reporting, and solve business challenges using data-driven decisions. Skills and Qualifications: Experience: Minimum 6 years of overall experience in analytics or reporting, with at least 1 year as a Manager in MIS, WFM, or Reporting. Technical Skills: Proficient in Advanced Excel, VBA, PowerPoint, and MySQL. Experience in building and maintaining dashboards, utilizing data visualization tools. Strong understanding of statistical modeling techniques and experience in applying them to business problems. Leadership: Proven experience in managing and mentoring a team, with the ability to guide the team towards effective problem-solving and reporting outcomes. Analytical Mindset: Strong problem-solving abilities and a keen eye for detail, ensuring data accuracy and the generation of actionable insights. Communication Skills: Excellent verbal and written communication skills, with the ability to present complex data insights in a clear and understandable manner to stakeholders at all levels. Automation & Optimization: Expertise in automating reporting processes using advanced formulas, macros, and VB to improve efficiency and accuracy. Additional Information: Work Days: 6 Days a week. Location: Gurugram. Education: Any graduation (Bachelors or higher). What We Offer: Competitive salary and benefits. A collaborative and growth-oriented work environment. Opportunity to make a significant impact on business performance using data-driven insights.

Your Impact In this role, you will collaborate closely with the Service Operations Center of Competence (SO CoC) team to tackle complex client challenges using our established portfolio of offerings and solutions. You will also contribute to the development of new proprietary tools, benchmarking databases, and knowledge resources. A key aspect of your role will be driving people development mentoring colleagues, conducting evaluations, and creating growth opportunities. Using a strength-based approach, you'll work with SO CoC team members and global service operations experts, ensuring efficient management of workflows and teams, with a focus on operational process management and innovation. You'll also be accountable for meeting utilization targets for the SO CoC India team. As you evolve into a trusted and proactive leader, you will inspire others by example, build trust-based relationships across the firm, and contribute to defining internal knowledge strategy. You ll drive strategic initiatives, help organize internal practice events, and thrive in an ever-changing, fast-paced environment where priorities shift and methodologies are continuously reassessed. In addition, you will serve as a thought partner to consultants and clients, offering strategic guidance and identifying opportunities to expand the impact on both clients and teams. You will approach problem-solving creatively, often taking the initiative without waiting for direction, and collaborate proactively to create reusable knowledge and capabilities that capture the insights gained from McKinsey s engagements and changes in the business environment. Your Growth Based in our Gurgaon office, you will join the Service Operations (Services Ops) service line within our Operations practice. The SO CoC team combines industry, functional, and regional expertise to address clients' most pressing challenges related to efficiency and effectiveness improvement in back-office and customer operations. You will collaborate with colleagues working across diverse industry sectors such as Banking, Insurance, Healthcare, Telecom, Hi-Tech, Transport & Logistics, and Energy, addressing service operations domains like corporate functions (e.g., HR, Finance), customer care, and workforce management. Your role will involve blending strategic thinking with operational expertise, advising clients on developing and defining operational strategies that help solve critical service operations challenges worldwide. Your Qualifications and Skills A strong academic background with a graduate degree is essential; an advanced degree in business, economics, or an MBA is preferred. At least 2 years of relevant experience in team management and knowledge management. Proven success in managing teams or delivering complex projects on an international or regional scale. Strong stakeholder management experience, particularly in diverse cultural environments. Ability to coach and mentor team members from varied backgrounds, guiding their performance and development. A demonstrated history of developing sustainable tools, solutions, or assets. Familiarity with Service Operations, with an understanding of its economic and business implications. High initiative and accountability, with a proactive approach to work and responsibility for outcomes. Excellent problem-solving, analytical, and quantitative skills, with the ability to develop creative solutions. Proficiency in written and spoken English for clear and effective communication. A professional demeanor, high work standards, and maturity in all interactions. Qualification : A strong academic background with a graduate degree is essential; an advanced degree in business, economics, or an MBA is preferred.

Area Service Delivery Manager Artificial Lift (ALS) - India Join the Service Delivery Team Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy extraction assets. Our team provide technical expertise to meet our client expectation in Artificial Lift requirement. We provide customers with the peace of mind needed to reliably and efficiently improve their operations. Partner with the best As the Area Service Delivery Manager Artificial Lift (ALS) - India, you will have full accountability for achieving the business key performance indicators as well as managing all activities in India including responsibility for P&L, Account Management Teams, and all Product Line personnel in-country. As Area Service Delivery Manager ALS - India, you will be responsible for: Managing the growth of business for ALS in India Participating in the Baker Hughes HSE Management System, including compliance to the policies, management standards and specific procedures that apply Ensuring employee accountability and full compliance with all company standards Managing all ALS business performance for India (Fiscal, Operational Delivery, Inventory) Managing the development and effective execution of Service Delivery to grow profitable market share in the cluster Managing people and performance Communicating business plans to executive management (Region and Product Line) Providing guidance, work direction and coaching to operational and field staff, development of talent Collaborating with sales/commercial teams as well as direct interaction with customers in the cluster to understand the activity forecast (volume and complexity) Handling complex medium term project processes and department has to define approaches. Fuel your passion To be successful in this role you will: Have a Bachelor's degree (Electrical/Mechanical/Petroleum Engineering) from an accredited university or college Have a minimum of 10 years of experience in Artificial Lift with at least 5 years in a Business Management role in Artificial Lift Have sound commercial understanding of P&L, balance sheet, commercial and contractual language Be well organized with good communication, inter-personal skills as a leader, with clients and with Baker Hughes Executive Leadership Have the ability to collaborate across functions, Product Lines & geographies to further Baker Hughes growth Have a mind set of customer intimacy and continuous engagement to ensure excellence in service delivery Have excellent communication, negotiation, interpersonal and leadership skills. Be comfortable and flexible to work with several countries/time zones Have established project management & strategic business planning skills Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Occasional remote working as required Flexibility within the day or week to get the job done Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward making it safer, cleaner and more efficient for people and the planet. Join Us: Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Qualification : Have a Bachelor's degree (Electrical/Mechanical/Petroleum Engineering) from an accredited university or college

Job Title: Controller - Grains Trading, Marketing & Distribution (India) Company: Louis Dreyfus Company Company Overview: Louis Dreyfus Company (LDC) is a leading global merchant and processor of agricultural goods, actively engaged across the entire value chain from farm to fork. With operations in over 100 countries and employing approximately 18,000 people globally, LDC leverages its extensive network to serve customers and consumers worldwide. The company is structured as a matrix organization and operates in diverse business lines, contributing significantly to the agricultural and food processing industries. Job Description: As a Controller for the India Grains Trading, Marketing & Distribution division, you will be responsible for independently handling the financial controlling processes for the India operations. Your role will involve managing annual budgeting, improving efficiency through automation, coordinating with the commercial and execution teams, and ensuring accurate position and P&L reporting. You will be expected to maintain a strong analytical focus and reduce the transactional nature of the role, aiming for continuous improvement and data-driven decision-making. Key Responsibilities: Annual Budgeting & Financial Planning: Lead the annual budgeting process, including data compilation, analysis, and reporting in both front-end and back-end systems. Work closely with regional and central teams to ensure timely submission of the budget for approval. Position & P&L Management: Coordinate with the commercial and execution teams to manage and improve position and P&L reporting. Ensure all reporting is accurate, timely, and aligned with company policies. Cost Monitoring & Service Contracts: Review and monitor all types of costs and service contracts on an ongoing basis. Work towards improving cost efficiencies and ensuring that expenses are controlled in line with company guidelines. Currency Exposure Management: Monitor and report currency exposure, ensuring it is controlled as per company policies and practices. Manage daily FX exposure calculations and reconcile commercial trades with currency hedges in coordination with the finance platform. MIS & Analytical Tools Development: Develop and maintain Management Information Systems (MIS) and analytical tools to provide accurate, real-time, and user-friendly information for decision-making. Provide regular updates to management with a focus on volume, margins, headcount, G&A costs, and other critical metrics. Position Exposure & Trade Management: Manage platform position exposure, including data extraction, analysis, and reporting. Reconcile daily position movements with traders' trade tickets and trade recap files, ensuring accurate alignment of positions. Collaboration with Sales & Marketing Teams: Coordinate with marketing and sales teams to align on volumes, margins, and other financial aspects. Support the development of budget plans and forecasts as per regional and central guidelines. Reporting & Compliance: Ensure timely and accurate reporting of budget vs. actuals, monthly MIS, and weekly credit risk reports. Provide detailed justification for any discrepancies or movements in financial positions. Process Improvement & Automation: Drive improvements in the financial controlling process by identifying opportunities for automation and deep dives into existing workflows. Reduce transactional work and focus on enhancing the analytical aspects of the role. Qualifications & Skills: Experience: 6-8 years of experience in financial controlling, with a focus on commodities, trading, or agricultural products. Education: MBA in Finance or Chartered Accountant (CA). Industry Experience: Preference for candidates with experience in the FMCG or food processing industries. Key Skills: Strong financial analytical skills and experience with position management, cost control, and budgeting. Proficiency in financial reporting tools and systems. Knowledge of currency exposure management and FX hedging. Ability to collaborate across teams (commercial, marketing, sales) and manage stakeholder relationships effectively. Communication Skills: Excellent written and verbal communication skills in English. Ability to relate well to people at all levels of the organization and effectively manage cross-functional teams. Proficiency in Systems: Experience with financial software and tools used for managing positions, trade tickets, and MIS. Strong Excel skills for data analysis and reporting. Additional Information: Key Attributes: Proactive and driven, with a focus on continuous improvement. Strong attention to detail and ability to work under pressure. Capable of working with global teams and navigating complex, matrix-style organizations. Qualification : MBA Finance or CA

The Role: Associate, IT Service Operations The Team: Our team is responsible for business management activities within the Technology group of OSTTRA including Technology Budget Management, Purchase request to Purchase order processes, the streamlining of business processes, and being enablers for the overall success of the Technology group. Our team values efficiency, innovation, and collaboration to drive operational excellence and pride ourselves on our ability to identify and implement process improvements while maintaining a strong focus on delivering high quality results to support the organizational success. The Impact: The Business Management analyst plays a crucial role in contributing to the overall objectives of the team and Technology organization. By optimizing business processes, headcount activities and ensuring seamless purchase order and invoice management, this role directly impacts the organization s operational efficiency, cost effectiveness and productivity. What s in it for you: We are looking for an experienced (5+ years in a similar role) IT ServiceDesk Engineer who can work independently, self-motivate and work in a global and multicultural team and goes the extra mile to ensure high quality in the work delivered. To enjoy working in this role we believe you have deep technical and process-oriented skills within your area of expertise, are very structured and thorough, are humble and take responsibility for the greater picture. Responsibilities: The role Directly responsible and accountable for the delivery of excellent end-user support to colleagues across all OSTTRA locations (APAC, India, UK and US) while being an integral member of larger EUC global support. Act as the first point of contact for the business, logging, triaging, managing, and resolving incidents and service requests across all OSTTRA EUC technologies Provide first and second line support via telephone support, email, live support, in person walk ups and managing queues from Self Service Portal, chats, emails and other channels. Identify, troubleshoot, resolve all support issues relating to OSTTRA Group corporate laptop, productivity & collaboration suites, telephony, video conferencing and associated business applications. Providing effective handover and escalation when necessary Effectively deal with all workloads within agreed Service Level Agreement periods. Ensure that information security considerations and controls are in place and always adhere to the Information Security policies. Provide advanced remote and deskside technical support for desktop (laptop) and telephony environment. Knowledge of Microsoft Windows 10, AD, MS Endpoint Management, Microsoft Endpoint manager, SCCM, Autopilot, Cloud App security Microsoft 365, Google Workspace and storage solutions and audio/visuals desktops/laptops/printers)Knowledge should also include hardware support (including Responsible for working with third party service providers to ensure end to end support is maintained as required. Document, maintain, use and share appropriate product and services knowledge articles and learn about new products and services as required To keep up to date with developments within the organization that may have an impact on the user experience. To fulfil any additional / ad hoc duties as required to meet the needs of the business What We re Looking For: In depth experience & expertise on Google Workspace is a must In depth experience & expertise on Microsoft 365 is a must Understanding and experience of Microsoft Exchange/Active Directory/Microsoft 365, creating and managing emails accounts, creating and amending distribution groups, creating, amending and troubleshooting issues with user accounts and permissions, including Group policies. Ability to work from ITSM tools such as Jira and self-prioritize workstack. Act on initiative with minimal management, and on multiple tasks concurrently In depth knowledge of Windows 10/11 Knowledge of standard range of desktop applications and hardware Follow-me print solutions Understanding of mobile devices iOS and Android and mobile device management (Microsoft Endpoint manager and Google MDM) Knowledge and experience of using anti-virus systems Knowledge of networking configuration LAN/WAN and wireless connections, with a technical ability and understanding of FTP, SSL etc hardware and operating systems (e.g. Windows, Linux, Apple) , storage solutions Desktop/Laptop/Telephony Working knowledge and understanding of Experience with basic networking protocols and network services including DNS, DHP and TCP/IP Basic understanding of IT Security, network protocols, firewall and VPN configurations, as well as remote access, content filtering, spam filtering, malware and virus protection Knowledge of audio and video conferencing technologies Knowledge and understanding of End User Collaboration systems email, chat, voice video, conferencing etc Previous experience within a Technical Service Desk/Desktop role in a Customer Service environment Professional qualifications: ITIL v3 Foundation, Service Desk Institute SDA or equivalent ITSM qualification Experience & expertise in working with JAMF. As this is a global role, some international travel may be necessary.

Position: Senior Sales Executive Location: Gurgaon Job Type: Full-Time Industry: Automotive | Supply Chain & Enterprise Mobility Experience Required: 2 4 Years (B2B Solution Sales in the Automobile Sector) Company Overview Bar Code India (BCI) Bar Code India is a leading provider of advanced supply chain automation, traceability, and enterprise mobility solutions. Our mission is to deliver innovative technology that empowers organizations to optimize operations, improve efficiency, and stay ahead in a competitive landscape. With a strong presence in the automobile industry, we are now seeking driven sales professionals to help us expand our footprint and accelerate revenue growth. Position Overview We are hiring a Senior Sales Executive to join our dynamic team in Gurgaon. This role is ideal for a motivated and results-driven individual with a proven track record in B2B solution sales, particularly in the automotive domain. You will be responsible for building strong client relationships, identifying new opportunities, and driving sales of our cutting-edge automation and traceability solutions. Key Responsibilities Identify, prospect, and develop new B2B opportunities within the automotive sector, especially among OEMs and Tier 1 suppliers. Understand customer pain points and position BCI s technology-driven solutions to address those challenges effectively. Conduct impactful product demos, solution walkthroughs, and proof-of-concept discussions. Engage and build long-term relationships with key decision-makers and stakeholders. Work closely with cross-functional teams including Pre-sales, Technical, Product, and Delivery for solution alignment and proposal delivery. Own and manage the entire sales cycle from lead generation to negotiation and deal closure. Consistently meet or exceed quarterly and annual sales targets. Requirements 2 4 years of experience in B2B solution sales; experience in selling to the automobile industry is mandatory. Strong skills in lead generation, cold calling, and field prospecting. Proven ability to navigate complex sales processes and close deals. Hands-on experience with CRM tools and structured sales methodologies. Excellent communication, negotiation, and presentation skills. Knowledge of barcode/RFID technology, enterprise mobility, or supply chain solutions is a strong advantage. Self-starter with a positive attitude and the ability to work independently in a fast-paced, tech-driven environment. Key Attributes High emotional intelligence and excellent interpersonal skills. Self-motivated and goal-oriented. Strong analytical and problem-solving abilities. Collaborative mindset and a team-first attitude. Flexible and adaptive to changing business needs and market dynamics. Competitive compensation with attractive incentives. Health insurance and wellness benefits. Structured training and mentorship programs to accelerate your growth. A collaborative, diverse, and innovation-driven work environment. Opportunities to work with leading-edge technology and global clients. If you re passionate about technology sales, thrive in a high-impact role, and have the ambition to grow with a market leader we want to hear from you!

DevOps Architect Location: Gurgaon Experience: 4 6 years Employment Type: Full-Time Role Overview We are looking for an experienced and forward-thinking DevOps Architect to join our team in Gurgaon. The ideal candidate will have deep expertise in cloud infrastructure, automation, CI/CD pipelines, and monitoring tools. You will play a critical role in shaping and maintaining the DevOps architecture, ensuring scalability, reliability, and efficient service delivery across the development and operations ecosystem. Key Responsibilities Lead and manage CI/CD pipelines and continuous deployment strategies. Oversee build and release processes, provisioning, capacity planning, and reporting. Ensure high system availability, performance, and reliability using robust monitoring and alerting practices. Work with development and operations teams to understand technical requirements and convert them into actionable backlogs. Implement DevOps and SRE best practices to streamline workflows and improve overall system efficiency. Maintain and scale infrastructure using Kubernetes, Docker, and other container orchestration tools. Administer Unix-based systems, automate tasks using Python or Shell scripting. Manage and monitor tools such as ELK, Prometheus, Nagios, GitLab, and Jenkins. Collaborate within an Agile development environment. Support database systems, including both SQL and NoSQL. Required Skills & Qualifications 4 6 years of experience in DevOps or cloud architecture, primarily on AWS. Strong background in both development and operations functions. Proficiency in containerization and orchestration using Kubernetes and Docker. Experience with monitoring and logging tools: ELK Stack, Prometheus, Nagios. Familiarity with CI/CD tools like GitLab and Jenkins. Hands-on Unix/Linux system administration. Proficient in scripting with Python and/or Shell. Experience working in Agile environments. Knowledge of SQL and NoSQL databases. Work on modern DevOps architecture in a cloud-first environment. Collaborate with high-performing cross-functional teams. Opportunity to influence infrastructure strategy and automation at scale. Be a part of a forward-looking, innovation-driven culture.

Chief of Staff Location: Gurugram Experience: 5+ Years Job Type: Full Time Department: Founder s Office About Procol Procurement processes in over 80% of companies still rely on emails, Excel sheets, and phone calls, resulting in inefficiencies, delays, and cost leakages up to 20%. Procol is revolutionizing procurement by automating these manual workflows, making procurement ~50% more efficient, twice as fast, and delivering 2-10% cost savings. Founded in 2018, Procol s secure procurement platform is deployed at numerous $1B+ global companies, managing over $5Bn in spend. Rated 4.9/5 on G2 and featured by Forbes, Procol s team includes ex-Google NY, Zomato, and OYO professionals, backed by leading investors like Blume Ventures, Peak XV Surge, Beenext, and Rainmatter. Job Overview As Chief of Staff, you will be a critical partner to the founders and executive team, driving cross-functional initiatives that boost productivity and strategic execution. You will lead investor relations, coordinate business planning and OKR adoption, and spearhead new initiatives to sustain Procol s rapid growth. What You Will Do Investor Relations: Prepare board meeting materials, investor presentations, and business updates. Serve as the primary point of contact for existing and potential investors. Lead fundraising efforts including pitch preparation, market research, and due diligence management. Strategy and Operations: Advise the CEO on strategic business decisions. Lead annual operating plans (AOP), financial reviews, and fiscal health monitoring. Collaborate on setting and tracking OKRs and KPIs across teams. Drive a data-driven culture through rigorous performance analysis. Oversee daily operations and resolve challenges proactively. Design and improve organizational structure and address skill gaps. New Initiatives: Lead cross-functional projects with executive buy-in. Conduct market research to improve product positioning and competitiveness. Identify and develop new revenue streams. Own other strategic projects as assigned by the CEO. What You Bring 5+ years as a senior operator or Chief of Staff in a high-growth startup; experience in management consulting or VC/PE preferred. Background in B2B SaaS or US enterprise tech is a plus. MBA from a top-tier school preferred but not mandatory. Strong ability to drive alignment, influence without authority, and manage multiple projects with high attention to detail. Proven experience managing teams and coordinating cross-functional resources. Entrepreneurial mindset, high ownership, and accountability ideal for future founders. Why You ll Love Working at Procol Dynamic startup environment impacting thousands of businesses. Monthly advance salaries and comprehensive health insurance for employees and families. Free subscriptions to wellness and health services (PharmEasy, HealthifyMe, Lenskart, and more). Discounts on fitness, healthcare, and lifestyle services. Close collaboration with founders shaping a successful company.

HR Operations Specialist Company Description: Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our operations span the entire value chain from farm to fork, across various business lines. Leveraging our global reach and extensive asset network, we serve customers and consumers worldwide. Structured as a matrix organization with six geographical regions and ten platforms, Louis Dreyfus Company operates in over 100 countries, employing approximately 18,000 people globally. Job Description: We are seeking a detail-oriented and organized HR Operations Specialist to join our team. The role will primarily focus on managing payroll inputs, leave and attendance tracking, employee reimbursements, and compliance with statutory regulations, ensuring smooth HR operations across our India branches. Key Responsibilities: Prepare and share monthly salary inputs for payroll consultants for both permanent employees (PE) and third-party contractual employees (TPP), ensuring accurate and timely payments. Manage full and final (F&F) settlements for direct employees and third-party contractual employees. Maintain and regularly update the Leave & Attendance Database, including actuarial audits, leave encashment exercises, and leave audits. Coordinate with branch offices and assets of LDC across PAN India to manage payroll and reimbursements for permanent employees and third-party employees. Provide remote HR support to permanent employees and TPP at various locations. Maintain and update personal files for employees, ensuring data is accurate and current. Support the annual bonus and increment processes for permanent employees and TPP. Manage payroll-related compliance activities such as PF withdrawal, transfers, SAF & NPS payments. Ensure compliance with statutory regulations related to S&E (compliance with monthly, annual, etc.). Handle insurance claims, both cashless and reimbursement. Maintain MIS reports related to employee details. Basic knowledge of managing car lease contracts and related processes. Manage the renewal and payment process for contract and service agreements. Hands-on experience working with HR databases like Workday. Process payments and reimbursements according to internal HR policies and procedures. Oversee onboarding, lifecycle updates, and other HR-related activities. Qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field. Proven experience in HR operations, payroll management, and statutory compliance. Knowledge of HR software, especially Workday. Strong attention to detail and ability to manage multiple tasks simultaneously. Good communication and interpersonal skills for collaborating with internal teams and external partners. Additional Information: Diversity & Inclusion: Louis Dreyfus Company is committed to diversity and inclusion and provides a working environment that values diversity, equity, and inclusion. We encourage applicants from all backgrounds to apply. Sustainability: Sustainability is at the heart of our purpose. We are passionate about creating fair and sustainable value for our business, stakeholders, and the communities we touch. What We Offer: A dynamic and stimulating international work environment with opportunities for professional growth. Employee recognition programs and wellness initiatives. Certified Great Place to Work. Career development opportunities in one of the largest private companies globally. Qualification : Bachelor's degree in Human Resources, Business Administration, or a related field.

Your Impact In this role, you will take charge of end-to-end program management with airline and rail suppliers as well as internal stakeholders, supporting the Global Air Category Lead in executing strategic priorities. Success in this role requires the ability to identify operational gaps and improvement opportunities, driving continuous enhancements in air and rail operations. You will balance collaborating with a global team to achieve broader goals while aligning these initiatives with the needs and priorities of local stakeholders. Your negotiation and change management skills will be essential in this role, allowing you to expand your expertise in the airline and rail sectors while leveraging the unique strengths you bring to the Firm. We offer comprehensive training, along with regular coaching and mentoring to support your growth. Your Growth You will be part of the McKinsey Optimize function, which delivers impactful and productive experiences through services including travel, events, real estate, sourcing, technology, and purchasing. You will work closely with the Travel Team and other Optimize departments, engaging with leadership across the Asia-Pacific region as well as colleagues globally. In this role, you will collaborate with Regional Travel Managers to support and drive travel initiatives, bringing efficiencies to your areas of responsibility. You will work with regional and office leaders, Finance, HR, Meetings & Events, Partners, Learning, Sustainability, and consulting teams to promote the air program and generate value. You will engage with travelers and Executive Assistants to promote best practices in air travel bookings and drive changes in traveler behaviors. Optimize Travel is responsible for setting the global strategy and managing McKinsey's travel program. Our vision is to bring people together to create positive, lasting change by designing a global and scalable travel program that leverages innovation to deliver value for the firm, while creating positive travel experiences for our colleagues. We empower colleagues to make informed travel decisions that enable them to focus on delivering impact where it matters most. You will be based in one of our approved Asia-Pacific office locations (Gurgaon, Kuala Lumpur, or Seoul) and report directly to the Global Airline Program Lead based in London, U.K. Your Qualifications and Skills Bachelor s or Master s degree (or equivalent) In-depth knowledge of the airline commercial sector and related industries, including business/online travel agencies, content aggregators, travel technologies, and the corporate travel segment Ability to recognize patterns, apply problem-solving techniques, and synthesize insights into clear, actionable recommendations Strong attention to detail with excellent analytical skills, capable of working with large datasets and extracting meaningful insights Excellent communication skills, with the ability to convey complex ideas and influence stakeholders at all levels Strong consulting and project management skills, with the ability to work independently with minimal supervision A minimum of 7 years of relevant experience, with at least 3-5 years in a travel-related category Qualification : Bachelors or Masters degree (or equivalent)

Job description About this role BlackRock s Talent Mobility program covers both international assignments and global relocations, as well as managing the related tax and immigration compliance risks. The Talent Mobility Analyst is accountable for aiding and completing the day-to-day tasks of BlackRock s Talent Mobility function. This assistance will involve tasks such as creating assignment documentation, initiating vendors; compiling monthly reports; communicating with employees, HR, and internal collaborators, etc. Responsibilities include: Preparing assignment/relocation cost estimates with precision to ensure flawless execution and planning. Developing Talent Mobility Letters based on established templates. Maintaining and updating mobility databases and vendor systems to keep our information strictly accurate and up-to-date. Initiating Talent Mobility Vendors including relocation management providers, tax, and immigration providers to ensure seamless transitions. Issuing internal mobility-related notifications (e.g. instructions to HR Operations, Tax, Payroll, Benefits teams etc.) to ensure all relevant parties are informed and aligned. Reviewing invoices from our relocation partners and vendors to check for accuracy and processing them for payment in a timely manner. Supporting immigration processes (e.g. employment verifications, visa support letters, coordinate UK day one checks etc.) to ensure compliance and support for our global workforce. Assist with travel compliance tasks: email communications, support letters, immigration/tax queries for employees. Responding to general mobility queries (including reporting requests, home leave approvals, basic immigration/tax queries etc.) to provide outstanding client service. Contributing to policy and process design changes through research and benchmarking to drive continuous improvement. Supporting process documentation development and maintenance to ensure clear and efficient operational guidelines. The ideal candidate possesses the following experience and skills: Bachelor s degree in business or a related field, demonstrating a solid academic foundation. 2-4+ years of experience in a corporate global mobility role, international HR function, or consulting firm to bring proven expertise to the role. Strong client service ethic and diligent approach to ensure high-quality deliverables. Strong working knowledge of Microsoft Excel, Word, and PowerPoint (essential) and HCM (preferred) to successfully implement and manage processes. Strong analytical skills, organized and effective at addressing challenges. Ability to multi-task and prioritize in order to meet required deadlines and compete with the best in the industry. Ability to work both independently and cooperatively across functions/locations and with a diverse group of people to foster a collaborative environment. Experience working with teams situated outside of the local market to support a global perspective. Must be a great teammate with outstanding communication (both oral and written) and interpersonal skills to build strong professional relationships. Ability to handle sensitive/confidential information appropriately, ensuring compliance and discretion. Must be open to work in shifts (11 am 8 pm or 12 pm 9 pm) to align with global operations. #EarlyCareers Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Qualification : Bachelors degree in business or a related field, demonstrating a solid academic foundation.

Lead Process Engineer Industrial Projects Location: Gurgaon, India About Jacobs At Jacobs, we challenge today to reinvent tomorrow. We solve the world s most critical challenges by shaping thriving cities, resilient environments, mission-critical solutions, operational advancements, scientific discoveries, and cutting-edge manufacturing. Our goal is to transform ideas into reality creating a smarter, more connected, and sustainable world. Your Impact The world needs innovators and problem solvers who transform challenges into opportunities. At Jacobs, we push the boundaries of what s possible to design spaces that foster innovation, collaboration, and sustainable solutions. Join our Life Sciences & Industrial division, where you ll contribute to designing and developing high-impact projects across specialty gases, chemicals, semiconductors, solar photovoltaics, electric batteries, and pharmaceuticals. In this role, you will be responsible for project delivery, design management, and project leadership, ensuring technical excellence across multiple services. You will collaborate with commercial, project management, engineering, and design teams to drive success. Key Responsibilities Review and validate effort-hour estimations and process deliverables for proposal preparation. Lead feasibility studies, conceptual design, and detailed engineering. Review and ensure the accuracy of process design deliverables. Define interfaces between disciplines, ensuring seamless project execution. Capture and validate all process requirements for packaged systems. Engage in technical discussions with clients, licensors, and suppliers to develop optimal process configurations. Evaluate and recommend process schemes for utility system design. Conduct technical and safety reviews (HAZOP/SIL). Monitor and ensure on-time delivery of all process engineering deliverables. Oversee pre-commissioning, commissioning, and startup activities. Utility Systems Expertise (Must have experience in one or more areas): Instrument Air Boiler Systems Fuel Gas Deionized (DI) Water Cooling Tower Systems HVAC Chilled Water Systems Low-Temperature Refrigeration Hot Oil Systems Wastewater Treatment Chemical Storage & Delivery Systems Chemical Dosing Systems Qualifications & Experience Bachelor s Degree (B.E.) in Chemical Engineering with 12 18 years of experience in Process Design Engineering. Experience in a design consulting organization (current or past) working on Industrial Projects. Strong understanding of facility design and operation. Must have experience in at least one of the following industries: Specialty Gases (Silane, Ammonia, Nitrous Oxide, BCl ) Specialty Chemicals (Fertilizers, Ammonia, Agrochemicals) Semiconductors (ATMP, OSAT, FAB) Solar Photovoltaics (Solar Cell, Ingot Wafer, Polysilicon) Electric Battery Manufacturing (Lithium-Ion Cathode & Anode) Pharmaceuticals (API Active Pharmaceutical Ingredients) [Not formulation, biotech] At Jacobs, we are committed to creating an inclusive and diverse work environment. Our flexible work culture, global collaboration, and employee well-being programs empower our team members to thrive. Innovative & Collaborative Culture: Work with global experts on cutting-edge projects. Career Growth & Development: Access mentorship, learning programs, and leadership opportunities. Work-Life Balance: Enjoy flexible work arrangements and wellness programs. Global Impact: Contribute to projects that make a difference in industries and communities worldwide. Join Jacobs in Gurgaon and be part of a team that s building the future one innovative solution at a time. Qualification : Bachelors Degree (B.E.) in Chemical Engineering with 1218 years of experience in Process Design Engineering.

HVAC Design Engineer About Jacobs At Jacobs, we challenge today to reinvent tomorrow. We tackle the world s most critical challenges by shaping thriving cities, resilient environments, operational advancements, scientific discoveries, and cutting-edge manufacturing. Our mission is to transform ideas into reality, making the world smarter, more connected, and more sustainable. As the largest professional services provider to the pharmaceutical and biotechnology industries, we specialize in clean manufacturing, specialized facilities, research and development laboratories, and data centers. Our expertise enables us to deliver solutions that help our clients produce life-changing products. Your Impact The world needs innovators and problem solvers who transform challenges into opportunities. At Jacobs, we push the boundaries of what s possible fostering innovation, collaboration, and sustainable solutions. In this role, you will support HVAC design and Revit modeling for Data Center, Industrial, Pharmaceutical, and FMCG projects. You will contribute your expertise in HVAC systems design, ducting, piping, and controls to ensure high-quality project execution. Key Responsibilities Perform detailed heat load calculations to ensure optimal HVAC system performance. Assist in HVAC equipment selection based on project requirements. Design and model ducting, piping, and HVAC controls using Revit. Develop detailed HVAC layouts, schematics, and technical drawings. Collaborate with engineers, architects, and other disciplines to ensure seamless integration. Ensure compliance with industry standards, safety guidelines, and project specifications. Qualifications & Experience Diploma/ITI in Mechanical or related discipline. 5 12 years of experience in HVAC Revit modeling. Experience in Data Centers, Industrial, Pharma, or FMCG projects (preferred). Strong expertise in HVAC system design, ductwork, piping, and controls. Proficiency in Revit MEP for 3D modeling and drafting. Ability to work independently and collaboratively in a multidisciplinary team environment. At Jacobs, we believe in fostering an inclusive and supportive work culture. We offer: Flexible Work Arrangements A balance between professional and personal commitments. Global Collaboration Work alongside industry experts across the world. Career Growth & Learning Opportunities Training programs and career development initiatives. Diverse & Inclusive Environment A workplace where everyone is empowered to succeed. Making an Impact Contribute to projects that make a real difference in the world. Join Jacobs and be part of a company where your expertise helps build a better future. Qualification : Diploma/ITI in Mechanical or related discipline.

Company Description Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally. Job Description Main Responsibilities: Handling and monitoring shipments in containers for third country execution in compliance with contractual requirements/conditions. Aware of shipping lines & logistical procedure for container shipment. Accurate and timely co-ordination with shipper, buyer, overseas offices, internal teams, shipping line, handling agent, supervision agency and other parties involved in shipment. Be aware of and avoid cost and consequences related non-accomplishment of shipment deadline and contractual period. Good knowledge of Letter of credit. Should be familiar with UCP 600 & ISBP Working on Letters of credit - Letter of credit to be checked and verified in accordance with contractual terms and conditions followed by issuance & presentation of documents well within time. Checking and/or preparation of shipping documents as per Letter of Credit; presenting them for payments as per contractual terms Prepare error free post shipment documentation/Clean negotiation of shipping documents. Preparation of weekly reports and updating accurate data in working system as well as in shipment files. Daily reporting / status updates of shipments under various contracts, stock positions and high-lighting potential delays. Proper filing and maintenance of records. Updating KPI Dedicated and to work as per the requirement of Job / shipment, time should not be a barrier. Experiences: 8 to 15 years of experience Other skills (Computer Skills, etc): Proficiency with MS Word and Excel. Ability to prioritize multiple tasks and meet strict deadlines Accurate data entry skills and Strong documentation skills Additional Information Additional Information for the job Diversity & Inclusion LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion. LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply. Sustainability Sustainable value is at the heart of our purpose as a company. We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us What We Offer We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world. We offer A workplace culture that embraces diversity and inclusivity Opportunities for Professional Growth and Development Employee Recognition Program Employee Wellness Programs - Confidential access to certified counselors for employee and eligible family members, along with monthly wellness awareness sessions. Certified Great Place to Work

Department Overview: The CFR Control Management Issues, Events & Remediation team focuses on ensuring timely identification, response, and resolution of risk events and issues, minimizing impact, and preventing recurrence through effective remediation and lesson learning. This role involves collaboration across multiple business units, functional areas, and geographies. Role Overview: The Analyst will play a vital role in supporting the CFR Issues, Events & Remediation process, focusing on ensuring that control management is embedded in daily operations. The Analyst will assist with root cause analysis, track remediation progress, ensure quality documentation, and communicate with stakeholders to ensure transparency and accountability in the issue management process. Key Responsibilities: Root Cause Analysis: Assist in the investigation and analysis of issues, focusing on identifying the root causes of repeated risk types. Quality Assurance: Ensure that the documentation of issues and events meets quality standards and accurately reflects the impact, urgency, and resolution. Remediation Support: Track remediation progress, validate the efficacy of resolutions, and communicate status updates to relevant stakeholders. Issue Trend Identification: Analyze issues and events to identify trends, potential systemic risks, or control weaknesses within business unit processes. End-to-End Issue Resolution: Support the review of the End-to-End (E2E) issue resolution process and ensure that issues are effectively addressed. Sample Testing: Perform testing to ensure that remediation actions are complete and have effectively addressed the underlying issues. Reporting & Insights: Prepare and review detailed reports on issue status, trends, and outcomes, and share insights across the enterprise to foster better practices. Required Qualifications: Experience: 2-4 years of experience in operational risk management, preferably within a Risk or Internal Audit function, with an understanding of the operational risk management lifecycle. Skills: Strong project management, communication, and interpersonal skills. Process Governance: Experience with process governance and an understanding of processes aligned with policies, regulatory frameworks, and operational standards. Analytical Skills: Strong analytical and problem-solving abilities, with the capacity to evaluate risk scenarios and identify trends effectively. Preferred Qualifications: Education: Bachelor s degree in Finance, Business, Risk Management, or a related field. Advanced degrees or certifications (e.g., MBA, MSc) are a plus. Experience in Operational Risk: Experience in scoping, prioritizing, and supporting the remediation of operational issues, performing root cause analysis, and quality assurance on operational risk documentation. Remediation Strategy: Ability to recommend remediation strategies for operational risks and support the E2E issue resolution process. Benefits & Perks: Competitive Compensation: Base salary with bonus incentives. Health & Wellness: Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location). Flexible Work Options: Hybrid, onsite, or virtual work arrangements based on the role and business needs. Paid Parental Leave: Generous paid parental leave policies (depending on location). Wellness Support: Free access to global on-site wellness centers, counseling support through the Healthy Minds program. Career Development: Opportunities for training and career advancement. Equal Opportunity Employer: American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Qualification : Bachelors degree in Finance, Business, Risk Management, or a related field. Advanced degrees or certifications (e.g., MBA, MSc) are a plus.

Eshopbox is looking forward to onboard a professional MIS Executive to coordinate with our management and support our business in day to day activities. The executive will be working closely with our management team to provide necessary data and operations from time to time. Wondering what your Responsibilities would be? Preparing Daily/Weekly & Monthly MIS reports of orders and returns. Generating and distributing management reports in an accurate and timely manner. Providing strong reporting and analytical information support to the management team. Last-mile orders tracking and handling client s queries. Managing website refunds. Analyzing Data and Publishing Reports. What Makes you Eligible? Relevant experience of 1-2 years. Good interpersonal, Analytical skills. Good Communication skills - verbal and written. Operational Excellence and Problem Solving. Proficient in Excel. Great attention to detail. Excellent Organizational skills. Bachelor s degree Qualification : Bachelors degree

Job Description Responsibilities Main Purpose Ensuring that the raw material and packaging material is checked as per the acceptance/rejection criteria Ensuring that the finished product meets the quality and food safety requirements. Ensuring lab inventory is maintained to ensure zero stock outs Accountabilities Conducting quality checks of RM/PM material received in the plant to ensure that all FLI standards of quality are met. Monitoring RM/PM tests, reporting of non-compliance of service providers and communication about the corrective action. Maintaining accurate and comprehensive reports for communication to all the people concerned. Conducting regular audits of RM/PM stores for storage condition, FIFO/FEFO and Allergen implementation. Ensure the smooth implementation of food safety policies Ensuring best quality of RM/PM received in through in RMPM store quality checks and inspection. Implementing right quality control systems/standards for the vendors/suppliers. Responsible for ensuring the maintenance of implementation of GMP, GHK by adhering to master cleaning schedule. Lab Safety & GLP as per ASHA requirements and internal/external audits (HACCP, AIB, Personal Hygiene, Process audit) at Plant. Drive ASHA compliance for the site. Communication to vendors in relation to the Root cause and failure analysis for deviations and follow up for the implementation of the corrective actions. Ensure receiving of quality RM/PM material as per the FLI standards. Reporting of Deviation/Discrepancies to vendors/purchase and follow up for the corrective and preventive steps. Maintain KC 13 related RMPM documents & ensuring compliance to it. Coordinating for the AA sample on monthly basis. Training of RMPM stores, 13pl & Lab staff on technical, quality & food safety requirement. Compiling GSM data, exception reports and RMPM Quality report. Ensuring calibration of lab equipment & other online measuring devises. Conducts Personnel Hygiene checks for the plant & drive improvement Qualifications Sc./M.SC/B.Tech. - Food Technology 2-3 Years of experience in Food Manufacturing Industry, Worked in RM/PM checking field in foods Functional- RM/PM testing, Food Safety Systems, QA Systems, GMP policy People Analytical Skills, good interpersonal skills, inspiring trust, sound communication skills, ability to get the people along, ability to work under pressure situation, high level of integrity Desirable Qualification : Sc./M.SC/B.Tech. - Food Technology

Company Overview: Louis Dreyfus Company (LDC) is a leading global merchant and processor of agricultural goods. With a broad range of business lines spanning the entire value chain from farm to fork, LDC is present in over 100 countries and employs around 18,000 people worldwide. Leveraging its extensive asset network and global reach, LDC serves customers and consumers across the globe, making it a key player in the agricultural industry. Job Description: As a Shipment & Documentation Manager at Louis Dreyfus Company, you will be responsible for handling and monitoring shipments in containers for India and third-country execution, ensuring compliance with contractual requirements and conditions. Your expertise in logistics, documentation, and coordination will be crucial to ensuring timely and accurate shipment processing. Key Responsibilities: Shipment Handling & Coordination: Monitor and manage container shipments, ensuring compliance with all contractual terms and conditions. Coordinate with the shipping line, manage freight bookings, and oversee customs formalities and logistics procedures. Letters of Credit (LC): Verify and check letters of credit in accordance with the terms and conditions of contracts. Handle the issuance and presentation of required shipping documents within the specified time frame. Pre and Post-Shipment Documentation: Oversee all documentation related to shipments, including but not limited to customs filings, Bill of Lading, Certificate of Origin, Phytosanitary Certificate, Fumigation Certificate, and BRC issuance. Ensure the closure of Outward Remittance (ORM) with banks. Stakeholder Management: Effectively manage relationships with key stakeholders, including overseas offices, shippers, buyers, and service providers. Communicate clearly and professionally, ensuring smooth coordination across all parties involved. Claims & Insurance Management: Handle claims and insurance matters related to shipments to ensure the protection of company assets and minimize risks. Reporting & MIS: Maintain accurate records and reports, providing insights into shipment progress and highlighting potential delays or issues. Prepare and present timely MIS reports to senior management. Team Management: Lead and manage a team of professionals, ensuring smooth operations and team development. Qualifications & Skills: Experience: 6-8 years of experience in container shipment execution, specifically dealing with Letters of Credit and shipping logistics. Education: Graduate or MBA in a relevant field (Logistics, Business, or International Trade). Skills & Knowledge: In-depth knowledge of operations at Container Freight Stations. Strong understanding of the shipping process, customs regulations, and international trade documentation. Proficiency in managing Letters of Credit and shipping documentation. Ability to effectively manage stakeholders and communicate with overseas offices and service providers. Key Attributes: Proactive, solution-oriented, and able to handle high-pressure situations. Strong team player with the ability to take ownership of tasks. Excellent written and verbal communication skills in English. Ability to maintain positive rapport with clients, buyers, and internal teams. Additional Information: Should be able to work under immense pressure while ensuring timely and accurate documentation. Proactive approach in managing potential shipment issues before they arise. Ability to manage a team and collaborate effectively across functions. Qualification : Graduate / MBA