Email Jobs in Surat

Customer Convenience Executive Location: Surat Job Summary We are looking for a Customer Convenience Executive who will be responsible for the collection of all outstanding payments from clients. Responsibilities and Duties Manage and collect all outstanding payments from clients. Ensure that all customer information is accurate, including phone numbers and addresses. Convert non-service clients into service clients. Maintain a relationship with customers and ensure timely follow-ups. Work efficiently with MS Office and databases. Comfortable working with targets. Excellent communication and interpersonal skills. Strong problem-solving and critical-thinking abilities. Comfortable working both in the office and on the field. Work Experience 0 to 1 year of experience Employment Type Full-time

Social Media Executive Experience: 1 to 2 Years Position: 1 Education: MCA, BCA, BE in IT Responsibilities : Design social media strategies to achieve marketing targets. Direct the development and execution of the Companies social media strategy. Oversee the management of Company-branded social media accounts and their design across all owned major social channels (i.e. Facebook, Twitter, LinkedIn, Instagram, etc.). Candidate should have the knowledge about Google ads and paid marketing. Manage, create and publish original, high quality content. Experience working with creative agencies developing / managing content required. Solid knowledge of SEO and keyword search. Demonstrate understanding of social customer service; work with internal teams to develop responses to complaints on owned social media channels and escalate to appropriate internal departments when needed. Administer all company social media accounts ensuring up-to-date content. Liaise with writers and designers to ensure content is informative and appealing. Collaborate with Marketing and Product development teams to create social buzz regarding new product launches. Facilitate client-company communication (respond to queries, get reviews and organize chats and QA sessions). Train internal teams to integrate and maintain a cohesive social media strategy. Stay up-to-date with new digital technologies and social media best practices. Proven work experience as a Social media strategist or Social media manager. Hands on experience using social media for brand awareness. Monitor, track, analyze and report on performance on social media platforms using tools such as Google Analytics and Facebook insights. Familiarity with web design and publishing. Excellent multitasking skills. Qualification : MCA, BCA, BE in IT

Sales And Marketing Experience: 1 to 2 Years Position: 2 Education: BE / Post Graduation (MBA or Equivalent) Responsibilities : Responsible from attending inquiries to closing sales. Work with the business development team to plan the strategies to increase the Sales. Should be able to research current market identifies new clients and business opportunities. Gets the sale using various customer sales methods. Evaluate client s skills and needs and build productive long-lasting relationships. Context based demonstration of the existing projects to the potential Client. Ability to learn and Use the CRM to capture all the activities of Sales. Collaborate with the current Partners and drive to identify new Partners. Should possess a good, pleasant personality with good communication and convincing skills. Customer Driven and understand the value of a Customer. Should be familiar with digital Marketing tools (added advantage). Qualification : BE / Post Graduation (MBA or Equivalent)

SEO Analyst We are looking for experienced SEO Analysts with a proven track record of securing top positions in multiple SEO projects. You should have a deep understanding of all things SEO and Digital Marketing, combined with excellent communication skills. Your responsibilities will include: Responsibilities: Devising strategies to enhance and monitor site performance, including proficiency in handling back-end SEO elements like sitemap.xml, robots.txt, metadata, site speed optimization, and related skills. Compiling and presenting comprehensive SEO performance reports. Analyzing site traffic and making data-driven recommendations. Advising changes to website architecture, content, linking, and other factors to boost SEO rankings for target keywords. Crafting digital media campaigns aligned with business objectives. Establishing a strong online brand presence and amplifying brand awareness. Maintaining a compelling online company voice through social media. Recommending and implementing direct marketing tactics for increased profitability. Managing tools such as AdWords, Google Analytics, Google Webmaster, and Keyword Planner. Communicating with clients for paid blog posting and link exchange opportunities. Creating regular reports. Qualifications and Skills: Optimize SEO for assigned websites, primarily blogs, to enhance organic search results. Execute on-page/off-page and technical SEO strategies that captivate and engage site visitors, defining the target audience. Develop internal systems and protocols ensuring optimized content across all platforms and user experiences. Promote both offsite and onsite activities, building rankings, profiles, and traffic. Conduct tests, gather and analyze data, and identify trends and insights to maximize ROI in organic and paid search campaigns. Demonstrate expertise in keyword research, high-quality backlink building, and content verification.

PHP Developer (Full-time, On-site) Surat, Gujarat We re looking for a talented, full-time PHP Developer to join our dynamic team in Surat, Gujarat. In this role, you'll be responsible for building and developing new projects using PHP-based frameworks and platforms, writing custom code, and architecting innovative solutions tailored to our clients' needs. If you're passionate about PHP development and have a knack for problem-solving, we'd love to hear from you. Applicants will be asked to share work samples and may be invited to complete a coding challenge. Key Responsibilities: Design and develop web applications using PHP frameworks (e.g., Laravel, CodeIgniter, Magento, etc.) Write clean, maintainable, and efficient code while following best practices Create custom solutions for clients and collaborate with the team to deliver top-quality results Stay up-to-date with the latest industry trends and emerging technologies Contribute to the architecture of new systems and features Collaborate with cross-functional teams to ensure project goals and deadlines are met Basic Requirements: At least 1+ years of experience in PHP web development Strong expertise in PHP object-oriented programming (OOP) and MVC frameworks Solid understanding of SQL and relational databases Familiar with automated deployment processes Solutions-focused mindset, with a passion for finding optimal solutions to problems Keen interest in continuous learning and staying current with industry developments Skills & Qualifications: Excellent analytical and problem-solving skills Experience with popular platforms and frameworks, including WordPress, Magento, Core PHP, Laravel, and CodeIgniter Proficiency with Linux-based systems and server administration Solid understanding of JavaScript, including libraries like jQuery Experience with web service integrations (REST/SOAP) Familiarity with various testing practices and methodologies Willingness to take ownership of production-level code and contribute to the overall success of the project Bonus Skills: Experience with other programming languages (Go, Python, Ruby) Familiarity with a range of databases such as MySQL, PostgreSQL, MongoDB, Redis, etc. Knowledge of caching and scalability techniques Experience with CSS preprocessors like SASS/LESS Familiarity with Zurb Foundation framework Contributions to open-source projects

Business Development Representative Focused on Small to Medium-Sized Business Clients We are seeking a highly motivated and results-driven business development representative to join our team. In this role, you will focus on acquiring and retaining a broad base of customer relationships, with an emphasis on small- to medium-sized business clients. You ll be integral to driving sales and developing lasting partnerships with clients. Key Responsibilities: Achieve sales targets and contribute to business growth. Deliver compelling sales presentations to business owners and key decision-makers. Attend client meetings to understand their needs and present solutions. Build and maintain strong relationships with existing clients to ensure long-term success. Respond to client requests for proposals and information (RFP/I) in a timely and effective manner. Stay informed about industry trends and the competitive landscape. Oversee the seamless transition of clients from sales to production, ensuring successful implementation. Handle administrative tasks related to sales processes as required. Skills and Interests: Excellent verbal and written communication skills. Strong presentation abilities and comfort speaking to diverse audiences. Exceptional organizational and time management skills, with a focus on CRM efficiency. Outstanding interpersonal skills for working with clients, colleagues, and senior management. A professional demeanor with a high level of integrity and honesty. Strong business acumen, with the ability to work within budget constraints. Self-driven with a passion for developing new business opportunities. Qualifications: 1+ years of sales experience; experience in internet marketing or web development is a plus. Proven success in meeting and exceeding sales quotas. Demonstrated ability to engage and sell to managers and C-level decision-makers. Proficiency with CRM systems for lead tracking, reporting, and sales management. Ability to simplify and communicate industry, product, and technical information to non-technical audiences. Experience with making presentations at seminars, tradeshows, or similar events.

About Company: Casepoint is the trusted data discovery platform for large corporations and government agencies. Our mission is to transform data into actionable intelligence and responsive insights. Leveraging the power of AI and advanced analytics, our end-to-end eDiscovery platform empowers teams to seamlessly collect, preserve, and discover vast amounts of data from diverse sources. Number of positions currently vacant: 05 Job Description: The Technical Support Analyst is responsible for performing standard e-discovery data operations within the Casepoint platform, including data processing, ingestion, overlay, conversion, archive, deletion, and data export. You will be responsible for ensuring that data is handled according to customer specifications and eDiscovery standards while assisting in various technical tasks and reporting. Key job responsibilities: Assist in various eDiscovery workflows within the Casepoint platform, including data processing, data ingestion, overlay, data conversion, archive, deletion, and data export. Responsible for active monitoring of incoming product support requests. Ensure all information is recorded properly and managed as per defined standards. Perform ad-hoc data queries for reporting, and data analysis needs for internal and external teams. Responsible for adhering to standard quality control procedures on technical requests while finalizing all customer deliverables. Make sure to accomplish assigned work within a defined SLA/OLA matrix and shared priority. Create meaningful and understandable reports and charts to share data analysis results or conclusions with other team members or stakeholders. Periodically generate various reports for the Ticket Management system. Periodically monitor Casepoint platforms and generate agent, application, and processing Error log reports. Keep all stakeholders informed on request progress, time frame adjustments, data issues, escalated technical concerns, and any other pertinent information. Assist senior analysts in all aspects of data operations and technical support, and also learn from them. Update their skills and knowledge about the eDiscovery domain, litigation processes, and EDRM workflow. Get hands-on experience with Casepoint eDiscovery tools and technologies used for data analysis and review. Update their skills and knowledge about data management and analysis applications such as SQL, MS Access, and VBA. Gain knowledge of general reporting applications like Excel, Google Sheets, etc., which could be used to prepare data analysis or other ad-hoc requests. Ensure data security by maintaining the confidentiality and integrity of sensitive data and implementing appropriate security measures. Adhere to the procedures of the organization. Other duties as assigned. Candidate Requirements: Computer science or information technology-related degree with a focus on database administration or data analysis (or equivalent experience) Minimum 1-1.5 years of experience in the eDiscovery field Demonstrated ability to diagnose and resolve complex problems Oral and written communication skills that provide a strong and confident leadership presence Excellent communication and customer service skills Excellent client relationship skills include the ability to proactively manage client expectations, recognize client needs, and adapt company capabilities to meet client requirements consistently A solid understanding of database design and management, data processing activities, and legal document review requirements Positive, team-oriented attitude Strong attention to detail and ability to manage multiple high-priority tasks Ability to work in a fast-paced, deadline-driven environment while handling multiple tasks through completion Desire/initiative to learn more advanced technical and design concepts Foster a teamwork environment Improve cross-application/work center knowledge Ability to work flexible shifts Compensation & culture: Excellent culture produces an excellent product. We value our team members, so we provide a nurturing environment of camaraderie. We recognize talent with competitive compensation and career empowerment. Location: Surat, India Qualification : Computer science or information technology-related degree with a focus on database administration or data analysis (or equivalent experience)

Job Description: We are looking for a creative and motivated Social Media Executive to join our marketing team. The ideal candidate will be responsible for creating, optimizing, and managing content across various social media platforms to increase engagement and brand awareness. The role involves posting content, monitoring user interactions, and reporting on performance metrics to drive successful social media strategies. Key Responsibilities: 1. Content Creation and Optimization: Create engaging and creative posts for various social media platforms, ensuring content aligns with the company s brand and voice. Optimize posts for maximum engagement and reach based on platform-specific algorithms and best practices. 2. Post Scheduling: Schedule posts at optimal times to reach target audiences using social media management tools. Ensure content is posted consistently and on time across all social media channels. 3. Engagement Monitoring: Monitor and track user engagement, including likes, shares, comments, and direct messages (DMs). Respond to followers comments and messages in a timely and engaging manner, fostering positive relationships. 4. Analytics and Reporting: Create and analyze reports on social media performance metrics, such as engagement rates, reach, and follower growth. Provide insights and recommendations to improve the effectiveness of social media campaigns. 5. Ads Management: Manage paid advertising campaigns on platforms like Facebook, Instagram, LinkedIn, and Twitter. Track ad performance and optimize campaigns to ensure cost-effective results. Requirements: Education: Bachelor s degree in Marketing, Communications, or a related field (preferred). Experience: Proven experience as a Social Media Executive or in a similar role. Skills: Proficiency in using social media platforms (Facebook, Instagram, LinkedIn, Twitter, etc.). Strong understanding of social media trends, analytics, and advertising. Familiarity with social media management and analytics tools (e.g., Hootsuite, Buffer, Google Analytics). Strong writing and communication skills. Creative mindset with an ability to generate engaging content. Attributes: Excellent time management and organizational skills. Ability to work independently and as part of a team. Strong problem-solving and analytical abilities. What We Offer: Competitive salary and benefits. Opportunities for skill development and career advancement. A collaborative and creative work environment. If you are passionate about social media and have a knack for creating engaging content, we encourage you to apply for this exciting opportunity. Qualification : Any Graduate

About Us At OptimumBrew, we are a team of curious minds, passionate problem-solvers, and collaborative innovators. We're more than just a company we're a league of superheroes with a shared mission to make things happen. Our strength lies in the diverse skills of our 10+ certified Digital Marketing Executives. At OptimumBrew, your growth is our priority, and we re committed to nurturing both your professional journey and personal development. Position: Senior SEO Executive We are on the lookout for a creative and driven Senior SEO Executive to join our dynamic team. If you're passionate about the world of digital marketing and love optimizing strategies for growth, we want you on board. As a part of OptimumBrew, you ll work alongside a team of experts who are eager to learn, collaborate, and grow together. What You ll Do: Drive Digital Success: You ll lead the planning, implementation, and monitoring of digital marketing campaigns across a variety of channels, ensuring that they align with our goals and drive business growth. Master the Art of SEO: Develop and execute innovative SEO strategies to enhance organic search rankings and ensure visibility across major search engines. Champion Social Media: Shape our social media strategy, creating content that resonates with audiences and builds brand presence across platforms. Boost Blog & Content Marketing: Lead our blog marketing initiatives to drive traffic, engagement, and conversions. Affiliate Marketing Guru: Manage affiliate marketing efforts, strengthening relationships and optimizing performance. Optimization Leader: Guide content optimization and collaborate with teams to improve website and campaign performance. Email Marketing: Take charge of email marketing campaigns, including template design, list-building, and driving results through Mailchimp. Measure and Optimize: Continuously analyze, measure, and report on campaign performance, adjusting strategies to achieve better results. Collaborate and Inspire: Work hand-in-hand with internal teams to ensure seamless execution of strategies and contribute to the overall vision. Skills You Bring to the Table: Digital Marketing Expertise: You have a deep understanding of SEO, social media marketing, and affiliate marketing, with hands-on experience executing impactful campaigns. Content Strategy: You re not just a digital marketer; you re also a creative force, crafting blog posts and content that resonate with your audience. Technical Savvy: You are proficient in digital tools, including SEO software, Mailchimp, and content management systems. Communication: You communicate your ideas clearly and effectively, both within the team and to clients. Analytical Mindset: You thrive on analyzing data and turning insights into action that drives measurable results. Preferred Expertise: Proficient in MS Excel, MS Word, and PowerPoint. Qualifications: A degree in Digital Marketing (BBA/MBA) or equivalent certification. A solid 2+ years of hands-on experience in the digital marketing space. Work-Life Harmony: Enjoy 22 paid leaves, a 5-day work week, and flexible working hours. Employee Well-being: Comprehensive health insurance, life insurance, and a pension scheme. Growth & Recognition: A culture that supports personal and professional development, including yearly picnics, annual sports day, monthly events, and celebrations during festivals. A Thriving Company Culture: Work in a positive, growth-focused, and team-oriented environment where your contribution is valued. We re excited to see how you can bring your digital marketing expertise to OptimumBrew and help us continue our journey of growth and innovation. Ready to join our superhero team? Let s make it happen! Qualification : BBA/MBA in Digital Marketing or equivalent Course or Certificate in Digital Marketing

CRM Manager - Surat We are seeking a detail-oriented and proactive CRM Manager to develop, execute, and optimize CRM strategies to drive customer engagement, retention, and loyalty. This role requires a data-driven mind-set to analyse customer behaviours, segment audiences, and personalize customer communications. The CRM Manager will work closely with marketing, sales, and customer support to implement strategies that enhance the customer experience and maximize lifetime value. Roles & Responsibilities: Collecting and analyzing customer data. Develop and manage CRM strategies to drive customer engagement and retention. Handle correspondence, phone calls, and inquiries from clients and vendors. Plan and execute multi-channel CRM campaigns (email, SMS, etc.). Support Management functions. Analyze CRM campaign performance and customer engagement metrics. Create reports and dashboards to communicate CRM effectiveness to stakeholders. Identify improvements in the customer journey and suggest enhancements. Develop workflows and automation to streamline customer communications. Gather and analyze customer feedback to enhance the CRM system. Collaborate with customer service to address inquiries and improve satisfaction. Oversee CRM platform implementation, upgrades, and maintenance. Work with IT Developers to troubleshoot and customize CRM functionalities. Qualifications and Skills: Bachelor s degree in Marketing, Business, or related field. Minimum 1 years of experience in Customer Relation or relevant Field. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Excellent organizational and multitasking abilities. Strong verbal and written communication skills. Ability to work independently with minimal supervision. High level of professionalism and confidentiality. Ability to prioritize and meet deadlines in a fast-paced environment. Qualification : Bachelors degree in Marketing, Business, or related field.

Job Description: We are seeking a dedicated Client Servicing Executive to join our team. The ideal candidate will be responsible for cultivating strong relationships with clients, providing exceptional after-sales service, and ensuring a positive client experience throughout their journey with our company. This role involves working closely with clients to address their needs and resolve any issues, while also assisting in training and providing guidance to client service teams. Key Responsibilities: 1. Client Relationship Management: Cultivate solid relationships with clients through exceptional after-sales service. Regularly engage with clients through phone calls, email communications, or face-to-face meetings to ensure ongoing satisfaction. Respond to client inquiries in a timely, professional, and efficient manner. 2. Client Onboarding and Support: Create a positive and seamless onboarding experience for new clients, ensuring they are fully integrated into the company's services. Identify and address clients initial concerns or dislikes about company products to foster trust and satisfaction. 3. Client Records and Data Management: Maintain accurate records of all existing and potential clients in the company s CRM system. Ensure that the correct terms of sale are entered into the client database to prevent billing issues and discrepancies. 4. Training and Guidance: Provide training to clients, helping them fully understand and utilize the services provided, enabling them to take full advantage of available benefits. Organize training seminars and workshops to improve client knowledge and product usage. 5. Team Support and Leadership: Offer guidance and training to client service employees, ensuring they have the skills and knowledge to serve clients effectively. Support the team in addressing client issues and escalating matters when necessary. Requirements: Education: Bachelor s degree in business administration or a related field. Experience: Proven experience working as a Client Servicing Executive or in a similar customer service role. Skills: Proficiency in Microsoft Excel for reporting and data analysis. Working knowledge of Customer Relationship Management (CRM) software. Strong organizational and time management skills, with the ability to prioritize tasks effectively. Analytical mindset with problem-solving capabilities to address client concerns and issues. Exceptional communication and customer service skills. Attributes: Ability to work efficiently under pressure and meet deadlines. Detail-oriented, with a focus on accuracy and client satisfaction. What We Offer: Competitive salary and benefits. Opportunities for career development and growth. A collaborative, supportive, and dynamic work environment. If you are passionate about delivering excellent customer service and building lasting client relationships, we encourage you to apply for this rewarding position. Qualification : Bachelor's degree in business administration or an industry-related field.

Sales Executive Location: Surat Job Summary We are looking for a competitive and trustworthy sales executive to help us build up our business activity. Responsibilities and Duties Generate leads. Sell software products of the company. Follow up with customers for closures. Implement new ideas to increase sales. Report to respective leaders on a daily basis. Requirements Male candidates with a presentable personality. Good communication skills. Knowledge of accounts. Must have a bike and a valid driving license. IT knowledge is a must. Work Experience 0 to 3 years Employment Type Full-time

Business Development Executive Experience: 0 to 6 Months Position: 2 Education: Any Graduate Required Skills : Build a good working relationship with Clients. Understand the core values of the company and its goals. Calling on leads provided by the company. Present the product favorably and in a structured professional manner over the call. Maintain and Develop relationships with channel partners in person and via telephone calls and e-mails. Follow up with potential customers to prospect for new business. Advice on forthcoming product developments. Develop Square Yards as a brand by ensuring Service standards are in line with company policies. Calling/Meeting clients for doing need analysis. E-Showing properties to potential buyers. Facilitate negotiation between buyer & seller. Closing sale and submitting all relevant documents to the seller. Qualification : Any Graduate

Job Description: We are seeking a dedicated and proactive Client Relationship Manager to join our team. In this role, you will be responsible for managing and enhancing client relationships, driving revenue growth, and acting as a liaison between clients and our internal teams. The ideal candidate will be customer-focused, detail-oriented, and capable of managing multiple client interactions effectively. Key Responsibilities: 1. Client Engagement: Conduct daily offline and online meetings with clients to maintain strong relationships and enhance client experience. Serve as the primary point of contact for clients through calls, emails, and SMS, ensuring timely and effective communication. 2. Client Relationship Management: Lead follow-ups on conversations, send quotations, and maintain records in CRM software for seamless client management. Act as a bridge between the internal team and clients, ensuring smooth communication across multiple departments. 3. Lead Generation and Follow-up: Actively follow up on daily leads and identify growth opportunities within the existing client portfolio to drive revenue. 4. Industry Research and Trend Analysis: Research industry trends and competitor activities to apply best practices and enhance the client portfolio. Stay updated on market changes and identify opportunities for improvement or innovation in client offerings. 5. Client Presentations and Reports: Prepare client presentations, reports, and other materials as needed. Conduct in-person client meetings to provide updates and address client needs. 6. Target Achievement: Work towards meeting targets and KPIs related to client acquisition, retention, and revenue generation. Qualifications: Experience: Prior experience in client relationship management, sales, or account management is preferred. Strong ability to engage clients and drive sales growth. Skills: Excellent communication skills (verbal and written). Proficiency in using CRM software for managing client interactions. Strong organizational skills with the ability to manage multiple client relationships effectively. Ability to work independently and as part of a team. Results-driven with a focus on achieving targets. What We Offer: Competitive salary and commission structure. Opportunities for career growth and advancement. A collaborative, dynamic, and supportive team environment.