Email Marketing Jobs in Thane

Job Title: Content Writer Location: Thane, India Company: Ideamagix About the Role: Ideamagix is seeking a creative and detail-oriented Content Writer with a flair for words and a passion for storytelling. The ideal candidate will be responsible for creating compelling content across digital platforms that resonates with target audiences and supports marketing, branding, and communication goals. Key Responsibilities: Conduct in-depth research on topics relevant to the assigned content. Generate original ideas based on research and brainstorming sessions. Organize and structure content using word processors or content management tools. Eliminate weak content concepts while storing unused ideas for future use. Write engaging, well-structured, and grammatically correct content based on given briefs and brand voice. Create content for blogs, articles, social media, website pages, marketing materials, and more. Proofread and edit content to ensure clarity, consistency, and error-free delivery. Optimize web content for readability and on-screen engagement. Brainstorm and create attention-grabbing titles and headlines. Review and refine content written by others, offering constructive feedback and improvements. Incorporate SEO best practices and use relevant keywords to boost content visibility. Manage and moderate user-generated content on various platforms. Maintain the company s social media presence through strategic and consistent content. Write for both digital and print platforms, including newspapers and magazines, considering tone, structure, and audience. Create storyboards and visual content concepts using multimedia tools and design applications. Requirements: Proven experience as a content writer, copywriter, or similar role. Excellent writing, editing, and proofreading skills in English. Strong research skills and ability to translate complex topics into simple, engaging content. Familiarity with SEO and content management systems. Ability to adapt writing style based on the target audience and platform. Knowledge of social media platforms and trends. Basic understanding of design tools and multimedia content creation is a plus. Strong organizational and time management skills. At Ideamagix, based in Thane, you ll collaborate with a vibrant and innovative team, working on diverse projects that allow your creativity and communication skills to shine. We value originality, adaptability, and the power of great storytelling.

CRM Executive Location: Thane Experience: 1 3 years Education: Bachelor s degree Role Summary We are seeking a motivated CRM Executive to support and enhance our customer relationship management initiatives. This role involves working closely with marketing, sales, and customer service teams to drive engagement, improve customer retention, and ensure excellent client satisfaction. Key Responsibilities Relationship Management: Build and maintain strong relationships with existing and new clients to drive sales growth. Operations: Manage daily customer service operations, ensuring high-quality support and efficient query resolution. Feedback Loop: Handle customer feedback and complaints, coordinating with relevant departments for timely resolution. Service Metrics: Ensure all issues are addressed within the defined Turnaround Time (TAT) while maintaining quality standards. Process Enhancement: Support day-to-day CRM operations to improve overall process efficiency. Internal Coordination: Liaise with Sales, Production, and Accounts departments to address client queries and share updates. Post-Sales Support: Assist with post-sales activities and follow-ups to ensure smooth onboarding and client satisfaction. Qualifications & Skills Education: Bachelor s degree (Required). Technical Skills: 1 3 years of experience using CRM software. Soft Skills: Strong verbal and written communication, interpersonal coordination, and problem-solving abilities. Languages: Proficiency in additional languages is considered a plus. Qualification : Bachelors degree (Required)

Job Title: Graphic Designer Location: Thane, India Company: Ideamagix About the Role: Ideamagix is seeking a creative and detail-oriented Graphic Designer to bring visual concepts to life across various digital and print platforms. The ideal candidate will be able to transform written or spoken ideas into compelling, visually engaging designs that align with our brand and client goals. Key Responsibilities: Design and develop visual content for marketing materials, websites, social media, and other digital/print media including infographics and illustrations. Assemble and integrate visual elements such as icons, photos, and other assets into cohesive designs for web and print. Collaborate with clients and internal teams (marketing, copywriting, sales) to create designs that align with brand identity and business objectives. Manage the full design process from concept development and typesetting to final production and delivery. Translate concepts into rough layouts, considering composition, typography, color, and overall aesthetic. Proofread and prepare final designs for print, ensuring high quality and accuracy. Requirements: Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.). Strong understanding of layout, typography, color theory, and branding. Ability to work both independently and collaboratively in a fast-paced environment. Strong attention to detail and a keen eye for aesthetics. Experience with preparing files for print production is a plus. Excellent communication and time management skills. At Ideamagix, based in Thane, you ll be part of a forward-thinking creative team. You ll work on diverse projects across industries, contributing to meaningful designs that help brands grow and connect with their audiences.

Social Media Executive - Job Description We are looking for a creative and strategic Social Media Executive to manage and elevate our company's presence across multiple public platforms. In this role, you will be responsible for creating compelling content, analyzing audience feedback, and reporting on the impact of social media initiatives. You will also manage the secure storage of access credentials and ensure consistent brand messaging across platforms. To succeed in this role, you should be able to strike a balance between creating frequent and engaging posts while maintaining consumer interest. The ideal candidate will have a deep understanding of the best times to post on each social media platform and how to optimize content for maximum engagement. Key Responsibilities: Lead and train a team of social media specialists to drive effective content creation. Craft engaging, persuasive, and memorable written content that prompts audience action. Collaborate with videographers and multimedia designers to create visually engaging content. Optimize content for various social media platforms, ensuring maximum reach and engagement. Schedule and manage content releases, targeting the best times for audience interaction. Monitor user engagement and feedback on social media posts to inform future strategies. Analyze the performance of published content and provide reports on its impact. Maintain a secure and organized database of all login credentials and access codes. Stay updated on changes to social media platforms, including algorithm adjustments. Explore and assess emerging social media platforms that could benefit the brand. Flexibility to work occasional overtime to accommodate global time zones. Requirements: Degree in Marketing, Communications, Journalism, Creative Writing, or a related field. Proven experience as a Social Media Executive or similar role. Expert knowledge of major social media platforms and their algorithms. Strong proficiency with social media management tools like Hootsuite and their integrations. In-depth understanding of paid advertising creation, distribution, and performance tracking. Excellent writing skills, with the ability to craft authoritative and persuasive content. Adaptable and engaging writing style suited to various audiences and platforms. Knowledge of key social media engagement metrics and how to track them. Innovative mindset with a willingness to explore new ideas and trends. Additional Notes: Project training will be provided to support your integration into the role and our team. Qualification : Degree in Marketing, Communications, Journalism, Creative Writing, or a related field.

Job Title: Customer Service Executive Location: Thane Position Summary We are seeking a dedicated Customer Service Executive to provide excellent support to our customers by addressing their issues and resolving them promptly. This role involves front-facing duties like answering calls and responding to customer queries, ensuring a high level of customer satisfaction. Key Responsibilities Customer Support: Handle customer inquiries and resolve issues in a timely and professional manner. Respond to customer queries via phone, email, or chat. Provide accurate information regarding products/services, assisting customers with their concerns. Problem Solving: Demonstrate fast and efficient problem-solving skills to address customer concerns. Resolve complaints, including those from angry or agitated customers, with patience and understanding. Team Leadership (if applicable): Lead and guide a team of customer service representatives, providing support and improving their performance. Foster a positive work environment and promote high standards of customer service. Customer Interaction: Maintain a respectful and empathetic approach with every customer, regardless of the situation. Ensure customer satisfaction by providing timely resolutions and follow-up if needed. Qualifications Minimum qualification: 12th pass or higher. Superior written and oral communication skills. Leadership skills to guide and improve a team (if applicable). Knowledge of customer service principles and best practices is a plus. Patience and professionalism when handling angry or difficult customers. Excellent problem-solving skills and a quick response time. Qualification : 12th pass or higher.

Job Title: Customer Service Executive Company: InCred Finance Location: Thane Department: Central (DEP_290) Employment Type: Full-Time Job Summary: InCred Finance is looking for a motivated and detail-oriented Customer Service Executive to manage and improve customer support processes. The ideal candidate will be responsible for supervising a team, resolving customer concerns, and ensuring high standards of customer service delivery. Key Responsibilities: Supervise and guide a team of customer support professionals Monitor and manage the entire customer service process Resolve customer issues effectively and promptly Develop and implement customer service procedures and policies Design training plans for customer support teams Standardize customer service delivery across all touchpoints Evaluate and interview potential candidates for the support team Recruit suitable candidates from a pool of applicants Track and assess performance of customer service representatives Required Skills: Strong communication and interpersonal skills Ability to manage teams and customer-related escalations Excellent organizational and process management abilities Proficient in evaluating team performance Basic computer and CRM system proficiency Qualifications & Experience: Experience: 0 years (Fresher-friendly role) Education: Graduation required

Web Graphic Designer - Job Description We are seeking a creative and detail-oriented Web Graphic Designer to help develop and maintain the visual aesthetic of our website. In this role, you will collaborate with designers and web developers to create a seamless blend of functionality and visual appeal, ensuring that our website not only looks great but works effectively. To succeed as a Web Graphic Designer, you should have a solid understanding of both design principles and coding basics, enabling you to create visually engaging and technically sound web experiences. The ideal candidate is both creative and technically-minded, with a passion for creating beautiful, user-friendly websites. Key Responsibilities: Consult with clients and team members to understand design needs and objectives. Collaborate with developers and designers to create a cohesive design strategy. Select and edit images, icons, and other graphics for the website. Choose appropriate fonts and color schemes that align with the brand s identity. Test websites to ensure all elements are working correctly and deliver a positive user experience. Stay up-to-date with the latest trends and advancements in image editing software and web design. Maintain and expand knowledge of web development technologies through ongoing training and development. Requirements: Degree in Design, Graphic Design, or a related field. Training and knowledge of HTML, CSS, and JavaScript. Prior experience working in a design agency or similar environment. Excellent verbal communication skills to effectively collaborate with clients and teams. Proficiency in design tools such as Photoshop, Typescript, Atom.io, Jira, and Git. Strong interpersonal skills and ability to work effectively in a team. Excellent time management and organizational skills to handle multiple projects simultaneously. Additional Notes: Project training will be provided to ensure a smooth integration into our team and workflows. Qualification : Degree in Design, Graphic Design, or a related field.

Non-IT Recruiter Experience: 1 3 Years Location: Thane Employment Type: Full-time Job Summary We are seeking an experienced Non-IT Recruiter to manage end-to-end recruitment for non-technical roles across diverse industries. The ideal candidate will be skilled in sourcing, screening, and managing candidates while ensuring a seamless recruitment experience for both clients and applicants. Key Responsibilities Manage the complete recruitment lifecycle for non-IT positions, including Sales, Marketing, HR, Finance, Operations, Admin, and more. Source candidates through job portals, social media, referrals, and professional networks. Screen resumes and conduct initial telephonic or virtual interviews. Coordinate interviews between candidates and hiring managers. Understand client or organizational requirements and deliver suitable profiles within set timelines. Maintain and update candidate databases, recruitment trackers, and follow-ups. Facilitate offer rollouts, joining formalities, and other onboarding processes. Ensure a positive and professional candidate experience throughout the recruitment process. Required Skills & Qualifications 1 3 years of experience in Non-IT recruitment. Proficiency with job portals such as Naukri, Indeed, LinkedIn, etc. Strong communication, interpersonal, and negotiation skills. Ability to manage multiple hiring requirements simultaneously. Basic understanding of HR and recruitment processes. Strong follow-up skills and attention to detail. Preferred Qualifications Experience in corporate or agency hiring. Knowledge of bulk hiring or lateral recruitment processes. Graduation in any discipline (HR preferred).

Associate Clinical Data Base Validation Manager Location: Thane Job Overview: The Associate Clinical Data Base Validation Manager will lead testing activities to ensure high-quality databases that meet customer requirements and regulatory standards. This role involves overseeing project planning, execution, and close-out phases, managing financial aspects, communication, and milestone deliverables while ensuring compliance with Good Clinical Practices (GCP), applicable regulatory guidelines, and internal SOPs. Key Responsibilities: Project Management & Planning: Attend Kick-Off meetings and regular project meetings until Study Go Live. Take full responsibility for creating the Edit Checks Test Plan document and writing test cases. Review the Project Plan, escalating any issues to stakeholders. Testing & Validation: Release the Edit Checks Test Plan to the testing team and manage testing activities. Perform eCRF and Time & Events QC as per QC checklist. Review and escalate issues related to ASB and Edit Specification documents. Test email alerts and document changes in version history. Validate system configuration, including AUL, Rights and Roles, Home page, and System Settings. Provide project status updates on validation activities to the Data Team Lead and Lead Programmers. Documentation & Reporting: Document all testing documentation in eDMSF in a timely manner. Maintain clear communication with internal customers and stakeholders. Review Testing Comments Log after each testing cycle and share it with programmers. Ensure accurate and timely documentation of all validation processes. Team Leadership & Coordination: Coordinate with internal teams and ensure resources are assigned appropriately to meet project deliverables. Train and mentor Testing Team Members, providing leadership in validation processes. Implement proactive quality management plans and identify root causes of issues for remediation. Lead the team in driving changes across projects to improve processes and ensure compliance. Quality & Financial Management: Review the QIP for appropriate budget allocation and communicate out-of-scope activities. Supervise implementation of new technology. Review individual project financial performance and communicate issues to stakeholders. Ensure adherence to study budgets. Customer Relationships: Serve as the primary point of contact for internal customers regarding testing deliverables. Develop and maintain strong customer relationships and provide negotiation support for timelines, financials, and resources. Qualifications: Education: Bachelor s degree in Science, Computer Science, Information Technology, or Bachelor in Technology. Experience: 4-6 years of relevant clinical database testing experience in Clinical Data Management Systems (CDMS) platforms. A total of 6+ years of relevant experience. Skills & Competencies: Strong project management and leadership skills. Deep understanding of clinical data validation, testing processes, and database management. Ability to work cross-functionally and manage multiple projects simultaneously. Proficiency in MS Office, database management, and eDMSF systems. Strong communication and interpersonal skills for working with internal and external stakeholders. Desired Attributes: Attention to Detail: Ability to meticulously track and validate database changes and project status. Problem-Solving Skills: Strong analytical skills to resolve complex testing and validation issues. Team Leadership: Proven experience in managing and mentoring a testing team, ensuring the quality and consistency of deliverables. Customer-Focused: Strong customer relationship skills to manage and exceed client expectations effectively. This role offers an excellent opportunity for an experienced Clinical Data Base Validation Manager to drive successful clinical data management processes and enhance operational quality within a dynamic team. If you are a motivated professional with a strong background in clinical data validation and testing, we encourage you to apply. Qualification : Bachelors degree in Science, Computer Science, Information Technology, or Bachelor in Technology.

Inside Sales Executive Experience: 1 3 Years Location: Thane Job Overview We are looking for a dynamic and results-oriented Inside Sales Executive to support our EdTech sales initiatives. This role focuses on lead generation, qualification, and conducting virtual product demonstrations for our digital learning solutions. The ideal candidate will actively engage prospective customers, understand their learning needs, and contribute to building a strong sales pipeline. Key Responsibilities Generate and qualify leads through outbound calls, emails, social media outreach, and inbound inquiries. Engage with schools, educators, institutions, parents, and learners to understand their requirements. Schedule and deliver virtual product demonstrations showcasing EdTech platforms, digital content, and learning tools. Assess customer needs and recommend appropriate EdTech solutions. Maintain accurate lead information, demo feedback, and follow-up details in CRM systems. Nurture prospects through consistent follow-ups and effective pipeline management. Coordinate closely with the sales closure team to ensure smooth handover of qualified leads. Track and analyze demo performance, lead quality, and conversion metrics. Meet daily activity targets (calls, emails, demos) and monthly pipeline goals. Required Skills & Qualifications Strong verbal and written communication skills. Confidence in delivering online presentations and product demonstrations. Prior experience in inside sales, tele-calling, or lead generation is preferred. Familiarity with CRM tools and virtual meeting platforms such as Zoom, Google Meet, or MS Teams. Ability to clearly explain EdTech products and value propositions. High-energy, target-driven mindset with strong discipline in follow-ups.

Key Responsibilities: 1. Customer Communication & Support: Possess excellent communication skills to handle customer inquiries and resolve issues effectively. Show empathy and patience to calm irate customers, ensuring a positive customer experience. Respond to incoming calls and customer emails in a timely and professional manner. 2. Technical Troubleshooting: Troubleshoot and resolve issues related to the base operating system, Windows, Outlook, Teams, Citrix, VDI, VPN, Security Apps, and other related technologies. Provide remote support to diagnose and resolve technical issues. Stay eager to learn and adapt to new technologies as required for customer support. 3. Issue Resolution: Manage and resolve customer complaints, ensuring all concerns are addressed promptly and thoroughly. Research and offer solutions to customers using available resources and technical tools. Identify patterns or recurring issues and escalate to supervisors when necessary. Route customer calls and tickets to the appropriate teams or resources for specialized support. 4. Documentation & Reporting: Document all customer interactions and technical troubleshooting steps as per standard operating procedures (SOPs). Create and update SOPs for newly encountered issues and resolutions provided to customers. Complete call logs and provide reports detailing the nature of customer concerns and resolutions. 5. Trend Identification & Process Improvement: Recognize, document, and alert management of any recurring trends in customer calls or issues. Contribute to process improvements by suggesting solutions for recurring problems or inefficiencies. Skills & Competencies: Communication Skills: Strong ability to communicate technical issues and solutions effectively to customers. Problem Solving: Ability to troubleshoot and resolve various technical issues quickly and accurately. Technical Knowledge: Solid understanding of Windows, Outlook, Teams, Citrix, VDI, VPN, and security applications. Customer Focus: Ability to empathize with customers, especially when handling irate or frustrated customers. Documentation & Reporting: Proficiency in maintaining accurate records of calls, issues, and resolutions. Teamwork & Escalation: Collaborative in routing calls and issues to the appropriate departments when necessary.