Email Support Jobs in Chennai

Ecommerce Executive / Specialist Department: Ecommerce Location: Chennai Type: Full-time Overview We are seeking a results-driven Ecommerce Executive/Specialist to manage Zebronics online category portfolio across multiple marketplaces. The role focuses on driving sales growth, improving product visibility, executing campaigns, and ensuring operational efficiency across platforms such as Amazon, Flipkart, and other e-commerce channels. The ideal candidate combines analytical skills with strong operational execution to manage multiple SKUs and categories effectively. Key Responsibilities Manage Zebronics category portfolio across e-commerce platforms, ensuring high product visibility and sales performance. Develop and execute platform-specific sales strategies to drive conversions, traffic, and category growth. Coordinate with platform category managers to plan and execute promotions, deals, and campaigns aligned with business goals. Maintain product data accuracy across platforms, updating specifications, images, and new product launches. Monitor and improve content scorecards as per platform guidelines to enhance product visibility and rankings. Plan and implement pricing strategies, discounts, and seasonal campaigns to maximize sales and profitability. Track category-level P&L, analyze spend versus ROI, and ensure profitability while achieving sales targets. Collaborate with finance teams to reconcile claims, commissions, and promotional spends with marketplaces. Analyze sales data, traffic, conversion rates, and platform metrics to identify trends, opportunities, and areas for improvement. Prepare and present weekly/monthly performance reports with insights on sales, growth, and competitive benchmarking. Recommend strategic adjustments to improve revenue and operational efficiency. Work closely with marketing, inventory, finance, and logistics teams to ensure smooth campaign execution and stock management. Liaise with marketplace representatives to resolve operational issues and ensure compliance with platform SLAs and policies. Required Skills & Competencies Strong knowledge of category management, product listing, and e-commerce operations across multiple platforms. Proven experience managing multiple SKUs and ensuring operational efficiency in a fast-paced e-commerce environment. Proficiency in MS Excel (Pivot Tables, VLOOKUP, Data Analysis) for reporting and performance tracking. Strong communication and stakeholder management skills. Ability to multitask, prioritize, and manage multiple projects simultaneously. Analytical mindset with a deep understanding of online consumer behavior and sales funnel optimization.

Position: Customer Support Executive / Telesales Executive Location: Chennai Domain: Banking / Telecom / Airlines Designation: Customer Support Executive / Telesales Executive Education: Any Graduate Languages Required: Tamil, Hindi, Telugu, Malayalam, Kannada Job Description Customer Query Resolution: Manage inbound calls and resolve customer inquiries with accuracy and professionalism. Sales Pitching & Target Achievement: Actively pitch sales and close calls to meet or exceed targets. Cross-Selling: Promote and cross-sell various banking/financial products to existing and potential customers. Customer Database Management: Efficiently manage and update customer databases, ensuring data accuracy and compliance. Candidate Profile Experience: Minimum 6 months to 1 year in a BPO/Call Center environment. Skills High energy and excellent convincing abilities. Strong communication skills, with proficiency in multiple languages (Tamil, Hindi, Telugu, Malayalam, Kannada). Freshers with a passion for customer service and sales are welcome to apply. Preferred: Prior experience in the Banking, Telecom, or Airlines sectors is a plus. Qualification : Any Graduate

CRM Executive Location: Chennai Position Summary We are looking for a proactive CRM Executive to manage customer relationships throughout the post-sales process. This role involves maintaining effective communication with clients, coordinating with internal departments, and ensuring timely documentation, updates, and handovers. The ideal candidate will be customer-focused, organized, and experienced in using CRM or ERP systems to drive customer satisfaction and retention. Key Responsibilities Coordinate all post-sale documentation, including booking forms, KYC collection, and cost sheet confirmations. Conduct customer welcome calls/emails and share receipts, project documents, and key updates. Maintain and update CRM/ERP systems for lead management, project tracking, and payment schedules. Collaborate with the legal team and customers to prepare and process agreements. Assist customers in home loan processing by coordinating with banks and preparing necessary documentation. Generate demand letters based on construction milestones and follow up for stage-wise payments. Handle customer complaints and queries with professionalism, ensuring timely acknowledgment and resolution. Organize joint inspections, manage snag point resolutions, and facilitate final payment collection. Lead the final handover process, ensuring all documentation is complete and communication is clear. Qualifications Bachelor's degree in Business Administration, Sales, or a related field. Strong time management and organizational skills. Basic understanding of project management processes. Candidate Profile Familiarity with sales and negotiation techniques. Hands-on experience with CRM/ERP systems. Effective negotiation and communication skills. Ability to thrive in a high-pressure, deadline-driven environment. Strong relationship-building skills both with clients and internal teams. Decisive, efficient, and quality-focused. High standards of integrity and professionalism. A collaborative team player capable of working across multiple departments. Qualification : Bachelor's degree in Business Administration, Sales, or a related field

Job Title: Content Writer Location: Chennai Experience: 1 2 Years Qualification: B.A. (English), B.A. (Journalism) Employment Type: Full-Time Job Overview We are seeking a creative and detail-oriented Content Writer to join our team. The ideal candidate will have a strong command of the English language, an understanding of content strategy, and a passion for crafting engaging and SEO-friendly content across multiple platforms. This role will support our marketing efforts by creating compelling content that drives traffic, engagement, and leads. Key Responsibilities Own and execute content marketing initiatives that support traffic generation, audience engagement, and lead conversion. Research and write original, SEO-optimized content for websites, blogs, articles, case studies, newsletters, emails, infographics, and other digital assets. Analyze content performance and create strategies to improve engagement and reach. Collaborate with internal teams (marketing, design, product) to develop innovative content ideas aligned with business goals. Ensure content aligns with brand tone, voice, and messaging. Apply on-page and off-page SEO principles, including keyword integration and metadata optimization. Distribute content strategically across various digital channels including PR platforms, forums, guest blogs, and social media. Repurpose existing content for different formats and channels to maximize reach. Create content that supports product launches, updates, and promotional campaigns. Edit, proofread, and ensure all content is grammatically sound, clear, and consistent. Monitor trends in content marketing and social media to keep strategies up to date. Requirements Bachelor's degree in English, Journalism, or a related field. 1 2 years of professional content writing experience, preferably in digital marketing or SEO. Excellent writing, editing, and proofreading skills with strong attention to detail. Knowledge of SEO best practices, including keyword research and content optimization. Familiarity with content management systems (CMS), Google Analytics, and basic HTML (preferred). Understanding of social media platforms, their audiences, and best content practices. Ability to manage multiple projects and meet tight deadlines. Strong collaboration and communication skills. Qualification : Bachelor's degree in English, Journalism, or a related field

Sales Support Specialist Location: Chennai Employment Type: Full-Time We re looking for a Sales Support Specialist to take charge of the top of our sales funnel generating and qualifying leads for our software-services offerings. In this high-impact role, you'll proactively engage prospects through cold calls, emails, LinkedIn, and more to schedule qualified meetings for our Account Executives. Over time, you'll also have the opportunity to help grow and mentor a high-performing lead generation team. Key Responsibilities Lead Generation & Outreach Drive outbound prospecting via cold calls, personalized emails, LinkedIn messages, and social channels Research and identify key decision-makers in target accounts across verticals like Healthcare, Industrial IoT, Manufacturing, and Semiconductors Build and manage a strong pipeline of qualified leads Qualification & Meeting Scheduling Conduct initial discovery calls to assess needs and ensure fit with our services Book high-quality meetings and seamlessly hand off warm leads to the sales team CRM & Campaign Management Maintain accurate records in CRM tools (e.g., Salesforce, Apollo, ZoomInfo, Sales Navigator) Develop and optimize outreach cadences using automation tools Reporting & Optimization Track and report on daily and weekly KPIs calls made, meetings booked, pipeline value, etc. Analyze campaign performance and continuously refine messaging for better conversions Team Building & Mentorship (Future Opportunity) After proving individual success, contribute to hiring and coaching 1 3 junior team members Share best practices and help document lead-gen processes Required Qualifications 3 8 years of experience in sales support or inside sales with proven pipeline-building success Background in selling software-services or professional services (e.g., IoT, QA/testing, AI/ML, custom software) Proficient in multichannel outreach cold calling, email, LinkedIn, social selling Strong written and verbal communication skills Experience with at least one of the following industries: Healthcare, Manufacturing, Industrial, or Semiconductor Skilled in using CRM and sales enablement tools Preferred Skills & Attributes Self-motivated with a strong hunter mentality resilient, target-driven, and action-oriented Quick learner with the ability to understand technical solutions and communicate business value Experience mentoring or leading junior sales reps is a plus Highly organized, detail-focused, and data-driven in your sales approach

Job Title: Group Coordinator Operations Experience Required: 7 15 Years Job Category: Billing Operations Location: Chennai Eligibility: Graduates from any stream About the Role: We are looking for a dynamic and experienced Group Coordinator Operations to join our Billing Operations team. The ideal candidate will have strong expertise in Accounts Receivable (AR) Analysis, experience in team coordination, and the ability to independently handle operational responsibilities. This role demands excellent communication, reporting skills, and a strong understanding of medical billing operations. Key Responsibilities: Perform hands-on AR analysis with accuracy and efficiency. Demonstrate working knowledge of charge entry and payment posting processes. Generate, analyze, and present operational reports for internal and client review. Communicate professionally with clients via email regarding queries and updates. Lead and support a team by fostering collaboration and ensuring daily task completion. Provide guidance and oversight to junior team members, ensuring adherence to quality and performance standards. Manage daily operations independently while contributing as a collaborative team member. Required Skills: Minimum 5 years of experience in AR Analysis. At least 6 months of team handling experience. Excellent oral and written communication skills. Strong interpersonal and team management capabilities. Proficient in MS Office (Excel, Word, PowerPoint). Fast and accurate typing skills. Strong computer literacy and system navigation skills. Job Essentials: In-depth knowledge and hands-on experience in AR Analysis. Working knowledge of charge entry and payment processes. Ability to manage and lead a team while handling day-to-day operations. Strong client communication skills, especially via email. Skilled in report generation and presentation. Qualification : Graduates from any stream

Job Title: Manager / Senior Manager Operations Experience Required: 7 15 Years Job Category: Billing Operations Location: Chennai Eligibility: Graduates from any stream Work Mode: Work from Office Job Summary: We are seeking an experienced and strategic Manager / Senior Manager Operations to lead and oversee our end-to-end Revenue Cycle Management (RCM) operations. This role requires deep domain expertise in medical billing, strong leadership, and the ability to manage teams, clients, and data-driven decision-making effectively. Key Responsibilities: Lead and manage end-to-end RCM processes including Charge Entry, Payment Posting, and AR Management. Oversee daily operations and ensure quality, productivity, and process compliance. Manage and mentor teams; provide guidance, support, and performance feedback. Build strong relationships with clients through effective communication via email and calls. Drive data-driven decision-making through data analysis, report generation, and delivering presentations to management. Contribute to operational planning including transition management and FTE forecasting. Collaborate cross-functionally to improve process efficiency and resolve escalations. Maintain a high standard of professionalism, confidentiality, and integrity. Required Skills & Qualifications: Minimum 12 years of experience in end-to-end RCM operations. At least 3 to 5 years of experience in managing and leading teams. Strong oral and written communication skills. Excellent interpersonal skills and ability to work collaboratively or independently. Proficient in MS Office, especially Excel and PowerPoint. Demonstrated experience in client handling, data reporting, and process transitions. Job Essentials: Hands-on experience with Charge Entry, Payment Posting, and AR functions. Experience in handling client communications and escalations. Expertise in data analytics, reporting, and presenting business insights. Proven track record in transition planning and workforce (FTE) management. Qualification : Graduates from any stream

Position: Assistant Marketing Manager Chennai Department: Sales & Marketing Location: Bengaluru Role Overview: We are seeking a proactive Assistant Marketing Manager to support the development and execution of marketing strategies aimed at increasing brand visibility, market share, and product demand. This role involves market research, campaign support, and close collaboration with sales teams to drive business growth. Key Responsibilities: Assist in creating and implementing marketing strategies that boost brand awareness and product demand. Contribute creative ideas for marketing campaigns, product launches, and promotional activities aligned with company objectives. Conduct market research to analyze industry trends, consumer behavior, and competitor activities, providing actionable insights. Support the planning, execution, and tracking of marketing campaigns across digital, print, social media, and other channels. Ensure consistent brand messaging across all marketing materials in line with corporate brand guidelines. Collaborate with the sales team to develop sales tools, product collateral, and promotional offers that enhance lead generation and sales conversion. Qualifications & Skills: Bachelor s degree in Business Administration (BBA) or Commerce (B.Com). Strong analytical skills and a good understanding of marketing fundamentals. Creative mindset with excellent communication and teamwork abilities. Familiarity with multi-channel marketing campaigns and brand management. Qualification : Bachelors degree in Business Administration (BBA) or Commerce (B.Com).

Job Title: Head (Global) After Implementation Support Location: Chennai, India Experience: 20 25 Years Qualification: Engineering Degree or Equivalent Role Overview: We are looking for an accomplished leader to head our Global After Implementation Support function. This critical role demands extensive experience in managing large-scale customer support operations for complex software products, preferably within HR or SaaS domains. The successful candidate will be responsible for delivering exceptional support services to a global customer base, driving operational excellence, and fostering continuous improvement in customer experience. Key Responsibilities: Lead and manage a large global support organization, including L2 and L3 teams, servicing over 250 customers worldwide. Oversee multiple teams: Product Team: Responsible for product design, architecture, engineering, and strategic vision. Implementation Team: Works closely with clients during installation, training, and the entire implementation lifecycle. Global Support Team: Handles customer queries, bug fixes, and change requests post-implementation. Managed Services (HRP Product Line): Operates payroll and other HR services for clients, comprising approximately 700 employees. Ensure timely resolution of issues in line with agreed Service Level Agreements (SLAs). Review and prioritize change requests, escalations, service requests, and monitor overall customer satisfaction. Establish and enforce global standards for operations, including ticket management, status reporting, customer communities, and issue deflection mechanisms. Act as the Voice of the Customer by identifying and driving necessary changes to product features and internal processes that enhance customer experience and operational efficiency. Forecast demand and build a high-performing team through recruitment, development, and retention of talent. Lead initiatives to improve product technical stability, proactively managing recurring issues and enhancing overall product reliability and performance. Optimize operational profitability, ensuring efficient resource utilization while maintaining sold margins. Collaborate closely with product development and implementation teams to ensure a seamless and consistent customer journey. Maintain compliance with ITIL best practices and adhere to stringent data security protocols. Qualifications & Experience: 20 to 25 years of professional experience, including at least 10 years in senior leadership roles managing customer support or after-sales service functions. Minimum 15 years in customer-facing roles with extensive experience in customer support for complex software products. Strong background in HR products or SaaS environments supporting high-volume case loads is highly preferred. Proven track record in managing and scaling large teams (100+ members). Exceptional communication, leadership, and stakeholder management skills. Ability to lead cross-functional teams across multiple geographies and cultures. Ideal Candidate Attributes: Strategic thinker with a customer-first mindset. Strong operational focus with a hands-on approach to problem-solving. Experienced in driving organizational change and process improvements. Skilled at balancing customer satisfaction with business objectives. Adept at forecasting demand and managing resources efficiently. Qualification : Engineering Degree or Equivalent

Role: Senior Executive Marketing (Content & Presentation) Location: Chennai, Tamil Nadu, India Experience: 2 5 Years Employment Type: Permanent, Full-Time About the Role We are looking for a creative and detail-oriented Senior Executive Marketing to join our enablement marketing team in Chennai. This role primarily focuses on content development for presentations, internal communication, and digital marketing collaterals. The ideal candidate will have strong writing, content strategy, and presentation design skills, along with a deep understanding of branding and storytelling. Key Responsibilities Create engaging and on-brand content for marketing presentations, including PowerPoint slides and speaker notes. Research, synthesize, and distill complex information into clear and compelling messaging. Develop content for internal communications such as emailers, posters, newsletters, and social media posts. Ensure all materials align with the brand voice, tone, and visual identity guidelines. Collaborate with internal teams and stakeholders to refine messaging and enhance content impact. Support digital content development across various platforms like websites, infographics, and landing pages. Optimize content for clarity, engagement, and multi-channel delivery. Coordinate with designers to ensure visual content complements written messaging. Required Skills & Qualifications 2 5 years of experience in content writing, content marketing, or marketing communications. Bachelor s degree in Communications, Journalism, Marketing, or related field. Exceptional writing, editing, and storytelling skills with a strong attention to detail. Proven ability to design and deliver high-quality PowerPoint or Google Slide presentations. Familiarity with content creation for B2B marketing, internal communications, and digital platforms. Excellent communication and interpersonal skills to work across teams. Strong project management and time-management abilities in a fast-paced environment. Preferred: Working knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign). Advantageous: Experience with tools like Prezi, Keynote, or presentation animation platforms. Tools & Platforms Presentation Software: PowerPoint, Google Slides, Keynote, Prezi Design Tools: Adobe Photoshop, Illustrator, InDesign (preferred) Marketing Platforms: Email marketing tools, social media platforms, CMS tools Be part of a creative and collaborative marketing team. Work on diverse projects that drive internal engagement and brand storytelling. Gain exposure to high-impact marketing initiatives and leadership visibility. Opportunity to grow your career in content strategy and digital marketing. Qualification : Bachelors degree in Communications, Journalism, Marketing, or related field.

Content Writer Experience: 5 Years Location: Chennai, Tamil Nadu, India Job Type: Full Time Positions: 1 Job Summary We are looking for a skilled Technical Content Writer with a minimum of 5 years of full-time writing experience to join our Chennai team. The ideal candidate will have a strong ability to craft original, engaging, and SEO-friendly content across various IT services domains. Key Responsibilities Produce high-quality, innovative, and original content regularly for diverse platforms including brochures, websites, blogs, articles, and emails. Write persuasive and clear copy tailored to target audiences and business objectives. Research and write on a wide variety of topics, especially related to IT services. Optimize content for SEO to improve search engine rankings and visibility. Monitor and analyze content performance metrics to continuously improve engagement and impact. Collaborate with marketing and technical teams to ensure content accuracy and relevance. Required Skills Minimum 5 years of full-time professional content writing experience. Strong writing and editing skills with attention to detail. Experience in IT services content writing is a plus. Ability to create content for multiple digital platforms. Basic knowledge of SEO best practices. Excellent research and communication skills. Ability to deliver content that drives engagement and conversions. Qualifications Any graduate degree from a recognized university. Join our dynamic team in Chennai and contribute to creating compelling content that enhances our brand presence and educates our audience. Grow your career in a supportive environment that values creativity and innovation. Qualification : Any graduate degree from a recognized university.

Job Title: Customer Service Engineer Experience: 5 to 8 Years Location: Chennai Qualification: Diploma in Mechanical Engineering Age Range: 23 28 years Job Type: Full Time Job Summary We are seeking an experienced Customer Service Engineer with a strong background in Mechanical Seals or Pumps. The ideal candidate will coordinate site installations, conduct regular customer training, and perform troubleshooting to ensure optimal service delivery. Willingness to travel 15 20 days per month is essential for this role. Key Responsibilities Coordinate with customers for site installations and provide ongoing technical training. Perform major troubleshooting and problem resolution at customer sites. Conduct customer service surveys to gather feedback and improve service quality. Provide timely and efficient support to maintain customer satisfaction. Manage service operations across Chennai and nearby locations with occasional travel. Required Skills & Experience 5 to 8 years of hands-on experience as a Service Engineer in the Mechanical Seals or Pumps industry. Strong problem-solving skills and the ability to troubleshoot complex technical issues. Excellent customer communication and coordination abilities. Willingness to travel 15 to 20 days per month. Ability to work independently and handle customer site visits efficiently. Qualifications Diploma in Mechanical Engineering. Work with a leading provider in the mechanical seals and pumps industry. Opportunity to engage with diverse customers and enhance technical skills. Supportive work culture encouraging growth and learning. Competitive salary and benefits. Qualification : Diploma in Mechanical Engineering.

Your Impact In this role, you will provide dedicated administrative support to several executive-level colleagues, always maintaining a customer-focused approach and demonstrating the highest standards of customer service. Your core responsibility will be to organize the busy workdays of your supported colleagues, ensure smooth progress on their projects, communicate on their behalf with clients, and effectively solve problems by collaborating with others. Key responsibilities include: Managing complex calendars, coordinating international travel, and facilitating communication between clients and internal teams. Using advanced communication skills to negotiate, persuade, and navigate complex situations. Developing solutions for ambiguous scenarios and managing them end-to-end, applying practical judgment, resourcefulness, and high-level ownership. Anticipating and proactively addressing the needs of supported colleagues by building close working relationships and fully understanding their priorities and working preferences. Engaging with executive-level colleagues and responding appropriately, ensuring relationships are maintained in a professional and customer-focused manner. In this fast-paced and dynamic environment, adaptability and resilience will be crucial, especially when working under tight deadlines. We re looking for professionals with attention to detail and problem-solving skills who can collaborate in a team environment. Emotional intelligence is highly valued, as your ability to engage and respond appropriately will be vital for maintaining relationships. This role is an excellent opportunity for individuals with backgrounds in customer service, corporate administration, tourism, hospitality, aviation, or those already in assistant roles who wish to further develop their knowledge and skills. We provide extensive training to support your growth. Benefits & Perks McKinsey offers a competitive salary along with a comprehensive benefits package that includes: Physical and Mental Well-being: Healthcare coverage for you, your spouse/domestic partner, and children (medical, dental, mental health, and vision). Life and business travel accident insurance. Paid time off, plus additional paid time off to volunteer and support charitable causes. Financial Well-being: Annual performance-related bonus. Fully paid leave for new parents. Learning & Development: Comprehensive onboarding to your new role. Access to learning programs (including unlimited e-learning courses), coaching/mentorship opportunities, and a feedback culture. Professional development opportunities for career growth across the firm. Perks: Modern office space with free snacks and beverages. Comfortable and reliable transportation provided to and from the office. Competitive rewards and recognition. A supportive community in an international, diverse, equitable, and inclusive environment, with firm-wide initiatives and communities. Well-being initiatives and connectivity events. Your Growth You will be an integral part of the Global Administration team, based in McKinsey s vibrant Global Capabilities & Services office in Bengaluru/Gurgaon. This team excels in providing exceptional administrative, organizational, and logistical support, ensuring our colleagues and the firm operate efficiently and fulfill our mission of creating positive, enduring change in the world. You ll collaborate with consultants, firm leaders, external clients, and vendors, supporting managers and partners based in different offices, while working closely with your team of executive assistants onsite. A career at McKinsey is a journey of growth. In our dynamic culture, we constantly teach and learn from one another, and we are committed to creating an environment for you to unleash your potential, helping you grow into a better colleague and succeed in your role. Your Qualifications and Skills Fluency in English (C1 level CEFR or equivalent) for effective verbal and written communication. University degree or equivalent educational qualification. 1+ years of professional experience preferred. Strong email and calendaring skills, with proficiency in Windows and Microsoft Office applications; Outlook proficiency is preferred. Exceptional customer orientation, with the ability to handle confidential and/or sensitive information professionally. Strong administrative, organizational, and problem-solving skills. Ability to work effectively in a fast-paced, deadline-driven environment, including prioritization skills, flexibility, sense of urgency, and dealing with ambiguity. Attention to detail, a can-do attitude, and an ownership mindset. Eagerness to learn, collaborate, and share knowledge across regions and teams. Ability to establish and strengthen relationships with colleagues, clients, and external vendors across the globe. Qualification : University degree or equivalent educational qualification.

Experience 2+ years of experience working with Microsoft Dynamics 365 Business Central (formerly Dynamics NAV/Navision). Qualification B.E/B.Tech in Computers or any relevant field. What You Will Do Lead and Participate in Implementation: Lead and participate in the implementation of Microsoft Dynamics 365 Business Central solutions for clients, including system configuration, customization, data migration, and integration with third-party applications. Analyze Client Business Requirements: Analyze client business requirements and translate them into technical specifications and solution designs. Customization and Development: Develop and implement customizations using AL language, extensions, and integrations with other Microsoft and third-party products. Provide Technical Guidance: Provide technical guidance and support to project teams and client stakeholders throughout the project lifecycle. Conduct Workshops and Training: Conduct technical workshops, training sessions, and knowledge transfer activities for clients and internal teams. Collaborate with Cross-functional Teams: Collaborate with cross-functional teams, including functional consultants, developers, and project managers, to deliver high-quality solutions on time and within budget. Stay Updated: Stay updated on the latest developments and best practices in Microsoft Dynamics 365 Business Central and related technologies. What Makes You a Great Fit Experience: Minimum 5 years of experience working with Microsoft Dynamics 365 Business Central (formerly Dynamics NAV/Navision). Technical Skills: Strong skills in AL language, Visual Studio Code, and Dynamics 365 Business Central development tools. Customization & Configuration: Experience with customization, configuration, and integration of Business Central modules, including Finance, Sales, Purchasing, Inventory, and Manufacturing. Bonus Skills: Knowledge of Microsoft Power Platform (Power Apps, Power Automate, Power BI) and Azure services is a plus. Certifications: Microsoft certifications in Dynamics 365 Business Central or related technologies are preferred. Communication Skills: Excellent analytical, problem-solving, and communication skills. Time Management: Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously. Pre-Requisites Content writing for blogs, emails, social media, and other marketing assets. Responsible for researching, producing, and optimizing content to drive engagement and growth. Qualification : B.E/B.Tech in Computers or any relevant field.

Position: Sales Development Representative (SDR) About DevRev: DevRev s AgentOS is a purpose-built platform for SaaS companies, featuring three modern CRM apps designed for support, product, and growth teams. It connects end users, sellers, support staff, product teams, and developers, consolidating multiple business apps and converging several teams into one unified platform. Unlike traditional CRMs, DevRev embraces a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to enhance product velocity and reduce customer churn. Thousands of companies rely on DevRev s low-latency analytics and customizable LLMs to succeed in the era of GenAI. Headquartered in Palo Alto, California, DevRev has global offices and has raised $100 million in funding from investors such as Khosla Ventures and Mayfield, at a $1.1 billion valuation. We are proud to be named one of Forbes 2024 America s Best Startup Employers. Founded by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation and help companies thrive in the rapidly evolving AI-driven SaaS landscape. Job Description: We are seeking a motivated and results-driven Sales Development Representative (SDR) to join our dynamic sales team. In this role, you will be responsible for generating and qualifying leads, setting appointments, and helping drive the sales pipeline for DevRev. You will work closely with our sales and marketing teams to ensure our outreach is aligned with customer needs and business goals. Key Responsibilities: Lead Generation: Identify and reach out to potential customers. Qualifying Leads: Assess leads to determine their suitability for sales engagement. Setting Meetings: Arrange virtual meetings between leads and Sales Representatives. Product Knowledge: Understand and clearly communicate the value of DevRev s products. Sales Goals: Meet or exceed sales targets through effective outreach and relationship-building. Data Management: Log all customer interactions and sales activities into the CRM system. Team Collaboration: Work closely with the sales and marketing teams to ensure smooth handoffs and alignment on strategies. Typical Work Week: Research prospects, including company profiles, decision-makers, needs, and contact details. Contact prospects via phone, email, social media, and networking to develop sales opportunities. Set up appointments for leads to meet virtually with the sales team. Maintain accurate and organized sales activity reports within the CRM system. Qualifications: 2+ years of experience in B2B sales or business development. Excellent communicator both written and verbal. Experience setting appointments and developing relationships through social media platforms (e.g., LinkedIn, Twitter). Strong interpersonal skills, with the ability to build and maintain relationships through social networking. Comfortable engaging with senior executives both over the phone and via video (Zoom meetings, webinars, etc.). Familiarity with CRM systems and sales outreach tools (e.g., Outreach, ZoomInfo). You Are: Proactive: You take the initiative and don t wait for direction. Persistent: Rejection doesn t discourage you it fuels you to keep going. An Excellent Communicator: You listen, understand, and communicate your message clearly and concisely. Open to Change: You are inspired by continuous improvement and adaptable to new approaches. Calm Under Pressure: You thrive under pressure, staying productive and focused on solutions. Culture: At DevRev, our culture is built on the values of hunger, humility, honesty, and acting with heart. Our vision is to help build the world s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.

Introduction The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few. Your Role and Responsibilities As Delivery Practitioner, you are responsible for transaction processing in Accounts Payable and Accounts Receivable. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there s no limit to what you can accomplish here. Responsibilities Co-ordinate all accounting activities associated with the General Ledger particularly fixed assets, inter-company, inventory, cash and bank, indirect tax and accruals. Identify risks or opportunities to revenues, cost and profitability and propose appropriate actions. Ensure client Service Level Agreements (SLA) and timelines are met. Required Technical and Professional Expertise Minimum 0-1 year work experience in Finance and Accounting Ability to manage order fulfilment, Collecting and applying Cash payments Experience to identify duplicate records in the Vendor Invoice receipt, verify and process the invoice accurately and in timely manner Knowledge to match Invoices and identify errors and resolve exceptions, prioritize invoices and reduce aging of invoice Be part of a team that are Compliant to SOX e.g. documents to be posted after due Approval Experience in handling manual and automatic payment requests along with verification and payment run proposal Solid understanding of Process Travel and Expense (T/E) claims and payments, duplicate payment resolution, recovery and vendor statement reconciliations Ability to handle queries through calls and Email follow-ups Working knowledge of basic accounting and various accounting principles. Ability to detect duplicate and or error records and take appropriate actions Proficient in expense management Preferred Technical and Professional Expertise Proficient in Microsoft Office applications and familiar with Accounting terminologies Experience in handling queries via calls and emails is highly desired Comprehend and process data, handle order fulfilment, collect and apply cash payments Follows procedures, comfortable in adapting to transformation within business unit You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge marketing trends Ambitious individual who can work under their own direction towards agreed targets/goals. Ability to manage change and be open to it good time management and an ability to work under stress Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Maintain technical knowledge by attending educational workshops, reviewing publications We wish you great success in your career and encourage you to bring your best self to work with IBM. Qualification : Minimum 0-1 year work experience in Finance and Accounting

State of the art knowledge of modern synthetic methodology, including aspects of asymmetric synthesis, green chemistry, catalysis, and physical organic chemistry as it relates to reaction mechanism is expected. Contemporary knowledge of drug development, the pharmaceutical industry, and fundamental principles of process development from a laboratory and manufacturing perspective. Strong track record of successful delivery of projects, using sound scientific analysis and judgment to advance programs Good interpersonal skills Experience of leading small teams of 5-8 chemists, mentoring and directing other colleagues. Excellent oral and written communication skills, including the ability to maintain an accurate scientific notebook, and draft concise emails, written reports, publications, synthesis information packages and related documents Rational, innovative and creative approach to problem solving. Job location: Onsite, Chennai Lead a group of 5-8 process chemists at an external partner located in India to deliver phase-appropriates processes and vendor synthetic information packages (VSIPs) for Pfizer s Drug-Linker portfolio. Use extensive technical knowledge and experience in state-of-the-art organic and process chemistry to develop safe, sustainable, robust, cost-efficient, and phase-appropriate process that are aligned with internal business needs. Develop strategic plan to develop and implement purification and separation capabilities at the external partner that is driven by drug linkers portfolio needs with internal stakeholders. Work collaboratively and effectively, building and leading high performing teams Ensure accurate and timely documentation of experimental work, and clear and concise presentation of work to stakeholders both internally and externally. Co-ordinate work with other functions (Process safety, engineering, analytical)/ departments to achieve project objectives. Build a strong interface and network with Pfizer s Chemical Process and Analytical Development group (Global Chemical Research and Development) and keep up to date with synthetic and technology advancements. Support in designing and refining workflows and metrics. Look for opportunities to align, share and implement best practices. Contribute to the development of a strong scientific, process chemistry, safety and quality culture within the chemistry labs. Master s degree in Chemistry, Chemical Engineering or a related field and 10+ years of experience in process chemistry research and development towards New Chemical Entities (APIs) or fine chemicals or PhD in Organic Chemistry or a related field with 6+ years of experience in process chemistry research and development towards New Chemical Entities (APIs) or fine chemicals Develop state of the art purification strategies and capabilities for complex synthetic molecules such as Drug-Linkers. Plan the scientific direction of projects by providing high quality experimental planning, evaluation and characterization of chromatography purification and synthetic processes. Work Location: Onsite, Pfizer Chennai Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. Research and Development Qualification : Masters degree in Chemistry, Chemical Engineering or a related field and 10+ years of experience in process chemistry research and development towards New Chemical Entities (APIs) or fine chemicalsorPhD in Organic Chemistry or a related field with 6+ years of experience in process chemistry research and development towards New Chemical Entities (APIs) or fine chemicals

Accounts Executive Reconciliation Department: Accounts Location: Chennai Type: Full-time Overview We are seeking a detail-oriented Accounts Executive Reconciliation to manage financial reconciliations for e-commerce transactions. The role involves verifying marketplace settlements, tracking claims, ensuring accurate accounting of payments, and supporting month-end closing processes across multiple platforms. Key Responsibilities Perform daily, weekly, and monthly reconciliations of sales, payments, commissions, and returns across marketplaces such as Amazon, Flipkart, Zepto, Blinkit, BigBasket, Swiggy, and others. Verify and reconcile payment settlements, deductions, commissions, and chargebacks as per marketplace reports. Track and validate promotional spends, advertising deductions, and logistics fees charged by platforms. Maintain detailed records of pending claims, short payments, or discrepancies, and coordinate with platform account managers for resolution. Reconcile refunds, cancellations, and returns to ensure accurate posting and adjustments in books. Coordinate with e-commerce operations and finance teams to match invoices, dispatches, and receipts accurately. Prepare reconciliation summaries and MIS reports highlighting variances, trends, and actionable insights. Support month-end closing by ensuring accurate booking of revenues, commissions, and e-commerce-related expenses. Liaise with marketplace finance teams for claim submissions, payment follow-ups, and issue resolution. Ensure compliance with accounting policies, GST requirements, and internal audit standards. Continuously review reconciliation processes to identify gaps, streamline workflows, and improve accuracy. Required Skills & Competencies Strong knowledge of accounting principles, reconciliation processes, and ledger management. Proficiency in MS Excel (VLOOKUP, Pivot Tables, Data Validation) and accounting software such as Tally ERP, SAP, or Zoho Books. Analytical mindset with excellent attention to detail and numerical accuracy. Ability to identify discrepancies quickly and resolve them systematically. Strong communication and coordination skills for cross-department interactions. Effective time management and organizational skills to handle large data volumes efficiently.

Position: Business Development Executive Location: Chennai Education: Any Graduate Job Roles and Responsibilities Client Relationship Building: Establish and nurture relationships with potential clients, identifying new business opportunities for both domestic and international processes. Database Management: Maintain and update a database of prospective clients, ensuring accurate contact information and lead status. Lead Generation: Make cold calls and reach out to potential clients to generate new business leads and opportunities. Proposal Support: Assist in drafting and preparing business proposals, including quotations and presentations tailored to client needs. Product Knowledge: Stay informed about all products and services offered by the company to effectively communicate value to prospective clients. Client Meetings: Coordinate and arrange meetings for senior management with potential clients to explore business opportunities. Candidate Profile Experience: Proven experience in Business Development, preferably within the BPO/Call Center industry. Skills Proficient in creating PowerPoint presentations, preparing business modules, and tailoring quotations. Excellent written and verbal communication skills, with the ability to effectively interact with clients. Strong negotiation skills with a keen ability to close deals. Attributes Ability to work under pressure and meet targets in a fast-paced environment. Strong interpersonal skills and a proactive approach to building relationships. Qualification : Any Graduate

Accounts Executive Location: Chennai Position Summary We are seeking a detail-oriented Accounts Executive to manage daily accounting functions including invoice processing, statutory compliance, reconciliations, and financial documentation. The ideal candidate will have hands-on experience in TallyPrime, GST, and TDS filings, and will coordinate across departments to ensure seamless financial operations. This position plays a vital role in maintaining accurate financial records and supporting audits. Key Responsibilities Process invoices and receipts daily with zero backlog. Ensure timely and accurate accounting of statutory payments such as GST, TDS, and Advance Tax. Perform bank and account reconciliations to maintain financial accuracy. Handle end-to-end invoicing, payment processing, and collections. Reconcile accounts payable and receivable; investigate discrepancies and provide explanations. Ensure adherence to internal accounting policies and controls. Assist in preparing documentation for statutory and internal audits. Maintain and organize financial records systematically for easy access and compliance. Collaborate with other departments to gather and verify financial data. Provide administrative and financial support to senior accountants and management. Participate in training and development activities to enhance financial and accounting skills. Support various finance-related projects and tasks as assigned by senior management. Required Qualifications & Skills Education: Minimum B.Com (from a regular university not distance learning); M.Com or equivalent preferred. Experience: Minimum 2 years of accounting experience, preferably in the real estate sector. Technical Skills: Proficiency in TallyPrime and Microsoft Excel. Strong knowledge of GST and TDS return filings. Ability to post accounting entries accurately. Other Skills: Strong attention to detail and organizational skills. Excellent written and verbal communication. Ability to work independently and within a team. Preferred Candidate Profile Female candidates are encouraged to apply. Proactive and willing to learn from seniors. Strong sense of accountability and professionalism. Qualification : M.Com or equivalent preferred