Emotional Intelligence Jobs in Bengaluru

Security Operations Engineer FalconX Location: Bangalore Experience: 3+ Years Education: Bachelor s degree in Cybersecurity, Computer Science, Information Technology, or related field About FalconX FalconX is a pioneering team of operators, investors, and builders transforming institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX simplifies the complex and fragmented digital asset ecosystem. Our platform empowers clients to navigate the crypto landscape seamlessly, providing access, liquidity, and tools to execute institutional strategies from start to scale. Role Overview We are looking for a Security Operations Engineer to strengthen our cybersecurity posture and protect our systems, data, and clients. In this role, you will monitor, detect, and respond to threats across on-premise and cloud environments, conduct investigations, perform threat hunting, and automate security operations. Key Responsibilities Monitor, detect, and respond to security incidents across cloud and on-premise environments. Analyze security alerts from various tools to identify potential threats and anomalies. Conduct forensic investigations and deep-dive analysis to identify trends and attack techniques. Perform proactive threat hunting across endpoints, networks, and cloud environments. Analyze security logs and behavioral patterns to detect Indicators of Compromise (IOCs). Investigate security incidents and provide actionable mitigation and remediation recommendations. Develop and refine threat hunting methodologies using frameworks like MITRE ATT&CK. Automate threat detection and response processes using scripting languages such as Python, PowerShell, or Bash. Continuously monitor emerging threats, vulnerabilities, and attack trends to improve strategies. Required Qualifications Bachelor s degree in Cybersecurity, Computer Science, Information Technology, or related field. 3+ years of experience in Security Operations, Threat Hunting, or a similar cybersecurity role. Hands-on experience working with log data for detection and response (Cloud, EDR, Network, etc.). Experience developing and deploying detection rules (Yara, Sigma, SQL-based rules, etc.). Strong understanding of network security monitoring, packet analysis, and log correlation. Deep knowledge of advanced threat detection methodologies and threat intelligence. Proficiency in analyzing attacker TTPs using frameworks like MITRE ATT&CK. Skilled in scripting and automation for security operations (Python, PowerShell, Bash). Familiarity with endpoint security, identity management, cloud security, and incident response. Protect critical systems, data, and client assets from emerging cyber threats. Play a key role in detecting, investigating, and responding to security incidents. Collaborate with cross-functional teams to strengthen security posture and operational resilience. Drive proactive threat hunting and automation to improve efficiency and effectiveness. Qualification : Bachelors degree in Cybersecurity, Computer Science, Information Technology, or related field

Security Operations Engineer Location: Bangalore About Us FalconX is a pioneering team of operators, investors, and builders committed to transforming institutional access to the digital asset markets. By bridging traditional finance with cutting-edge technology, we address the industry's most complex challenges. We offer a comprehensive solution for all digital asset strategies from startup to scale enabling our clients to navigate the ever-evolving cryptocurrency landscape with confidence. We are seeking an experienced Security Operations Engineer to help secure FalconX s infrastructure and protect our clients digital assets. As a part of our security team, you will monitor, detect, and respond to cyber threats across both on-premise and cloud environments, ensuring the integrity and safety of our systems and data. Key Responsibilities Security Monitoring & Incident Response: Monitor and respond to security incidents across both on-premise and cloud environments, ensuring timely detection and remediation of potential threats. Threat Detection & Analysis: Analyze security alerts from various security tools to identify, investigate, and mitigate security risks. Conduct in-depth forensic investigations to identify trends, attack techniques, and vulnerabilities. Proactive Threat Hunting: Conduct proactive threat hunting across endpoints, networks, and cloud environments, looking for sophisticated and emerging threats that may not yet be detected by traditional security measures. Forensics & Incident Investigation: Investigate and analyze security incidents to identify the root cause. Provide actionable recommendations for improving security posture and preventing future incidents. Detection Engineering: Develop and refine threat detection methodologies and rules (e.g., Yara, Sigma, SQL-based rules, network protocols) to enhance security monitoring capabilities. Utilize frameworks like MITRE ATT&CK and the Cyber Kill Chain to guide threat hunting and analysis. Automation & Scripting: Leverage scripting languages (Python, PowerShell, or Bash) to automate threat detection, analysis, and response processes, improving overall efficiency and effectiveness. Threat Intelligence & Trend Analysis: Stay informed about emerging threats, vulnerabilities, and attack trends to continuously improve detection strategies and enhance the response to new security challenges. Qualifications Education & Experience Education: Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or a related field (or equivalent experience). Experience: Minimum of 3 years in a security operations, threat hunting, or similar cybersecurity role. Security Expertise Strong experience working with security tools and log data (Cloud, EDR, Network, etc.) for detection and response. Deep understanding of network security, packet analysis, and log correlation. Proficiency in advanced threat detection methodologies and threat intelligence, with a strong grasp of attacker tactics, techniques, and procedures (TTPs), especially using frameworks like MITRE ATT&CK. Technical Skills Proficiency in scripting and automation (Python, PowerShell, Bash). Experience with detection engineering and developing custom detection rules (e.g., Yara, Sigma, SQL-based, Network). Familiarity with endpoint security, identity management, vulnerability management, cloud security, and incident response. Soft Skills Excellent analytical and problem-solving skills with a keen attention to detail. Strong communication skills, with the ability to work effectively in a collaborative, fast-paced environment. Be part of a rapidly growing company at the cutting edge of finance and technology. A dynamic, fast-paced work environment where your expertise will directly impact business success. Competitive salary and benefits package. Opportunities for professional growth in a highly innovative industry. Qualification : Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or a related field (or equivalent experience)

Position: Customer Support Associate - Escalation Specialist Location: Bengaluru Department: Customer Operations Job Type: Full-Time About Laundryheap: Laundryheap is an award-winning, industry-leading startup revolutionizing the laundry and dry cleaning service. We offer fast and reliable service, collecting, cleaning, and delivering items within 24 hours, making us one of the quickest services in the industry. With our headquarters in the UK and operations in 14 international markets, we are rapidly expanding across Europe, Asia, and North America. As we continue to grow, we are looking for an Escalation Specialist to join our dynamic Customer Operations team in Bengaluru. This is an exciting opportunity to make a real impact by turning challenging customer experiences into positive resolutions. The Role: As part of our Escalations team, you will be the voice that handles escalated or complex customer queries. Your ability to manage customer issues, such as claims and refunds, will play a key role in maintaining customer satisfaction and loyalty. You will work across multiple time zones to support our global customer base. This role requires someone who is energetic, detail-oriented, and adaptable to work in rotating shifts. If you thrive in a fast-paced, customer-centric environment and are ready to take ownership of challenging customer situations, this is the role for you. Key Responsibilities: Investigate & Resolve Complex Queries: Manage escalated customer issues (e.g., claims, refunds), thoroughly investigating and getting to the root cause to reduce future problems. Propose Fair, Customer-Centric Solutions: Utilize creativity and problem-solving skills to offer fair and customer-focused solutions, all while adhering to company policies and processes. Analyze Customer Trends: Share insights and highlight recurring issues or trends to improve overall customer journeys and internal processes. Collaborate Across Teams: Build strong relationships with colleagues across the Operations and wider business teams to ensure consistent service delivery. Deliver Timely Outcomes: Ensure fair and timely outcomes for customers while maintaining Laundryheap s brand reputation. Meet KPIs: Consistently meet and exceed key performance indicators (KPIs) that drive business results and improve customer experience. What We re Looking For: Excellent English Communication Skills: Strong written and spoken communication skills with an ability to interact clearly and professionally with customers. Customer Service Experience: Prior experience in customer service or operations, ideally within e-commerce, consumer services, or fast-paced industries. Confident & Clear Communicator: Ability to handle challenging conversations with customers and write professional, clear, and empathetic responses. Strong Attention to Detail: Ability to focus on quality and speed, ensuring customer queries are resolved effectively. Problem Solver: A proactive approach to solving problems and finding innovative solutions, with a focus on improving processes for the future. Tech-Savvy: Comfortable using various tools and adapting quickly to new systems and processes. Adaptability: Ability to thrive in a dynamic, fast-paced environment and handle multiple tasks simultaneously. Prioritization Skills: Ability to prioritize tasks effectively and manage customer expectations. (Bonus) French Language Skills: Additional proficiency in French would be a plus. Location: Willingness to commute to our Bengaluru office (WeWork location). Global Exposure: Work with a rapidly growing global brand and gain exposure to international markets and complex customer operations. Collaborative Environment: Join a dynamic team where your ideas are valued, and you can actively contribute to how we improve and deliver customer support worldwide. Career Growth: Be part of a fast-growing company where opportunities for learning and professional development are abundant. Make an Impact: Directly contribute to shaping how we support and delight our customers across the world.

Staff Software Engineer AI & Automation Location: Bengaluru Company: Okta, The World s Identity Company Experience: 8+ Years Type: Full-Time About Okta Okta is the world s leading identity platform. We empower people to securely access any technology, anywhere, on any device. With products like the Okta Platform and Auth0, we place identity at the core of business security, enabling growth through safe digital transformation. At Okta, we value diverse perspectives and experiences. We believe in learning, collaboration, and building an inclusive environment where everyone belongs. About the Team The Business Technology - Shared Services team is at the forefront of Okta s internal digital transformation. We focus on building intelligent, automated platforms that simplify operations and deliver smarter, faster experiences to both employees and customers. We collaborate across engineering, data science, security, and business units to deliver cutting-edge solutions powered by Generative AI (GenAI), virtual agents, workflow orchestration, and intelligent recommendations. The Opportunity As a Staff Software Engineer, you ll play a critical role in designing and developing AI-powered platforms that drive automation, scale, and intelligence across Okta s business. You ll help make LLM-powered solutions and intelligent automation a reality for the enterprise ensuring performance, security, and reliability at scale. This is a hands-on, individual contributor (IC) role, ideal for engineers who are passionate about solving complex problems, architecting scalable systems, and pushing the boundaries of AI integration. What You ll Do Design & Build: Develop scalable backend services that embed GenAI and automation into core business workflows (e.g., virtual agents, document intelligence, smart routing). Collaborate Across Teams: Work closely with product managers, data scientists, and other engineers from ideation to production. Architect for Scale: Make key architectural decisions around LLM integration, API design, data flow, and observability. Code with Excellence: Write clean, secure, and maintainable code in Python, Java, or similar languages. Build for Production: Use Docker, Kubernetes, and CI/CD pipelines to build and deploy high-availability services. Champion Best Practices: Promote high standards for testing, security, code reviews, and operational readiness. Mentor & Guide: Support a collaborative team culture through peer mentorship and design reviews. What You ll Bring 8+ years of experience in software engineering with a strong track record of building and maintaining production-grade, cloud-native services. Expertise in distributed systems, API development, and cloud infrastructure (AWS, GCP, or Azure). Proficiency in Python, Java, or Go. Experience with Docker, Kubernetes, and observability tools (e.g., Prometheus, Grafana, ELK). Exposure to AI/ML concepts and eagerness to work with LLMs, NLP, or automation platforms. A strong sense of ownership, collaborative mindset, and a bias toward action. Passion for learning and working with emerging technologies especially in the AI and automation space. Why Join Okta Make AI Real: Help move GenAI from experimentation to enterprise-wide impact. Build with Purpose: Work on challenges that simplify and secure Okta s internal operations. Grow in a Human-Centered Culture: Join a humble, technically driven team that values learning, excellence, and personal growth. Join Okta and shape how identity, AI, and automation come together to power the modern enterprise.

Job Title: Manager - Data Analytics, Credit Card Portfolios Location: Bangalore Employment Type: Full-time About Zeta: Zeta is a next-gen banking technology company empowering banks and fintechs to build the future of financial products. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta s flagship platform Zeta Tachyon is a cloud-native, fully API-enabled banking stack powering issuance, processing, lending, core banking, fraud & risk, and more. Over 20 million cards have been issued globally through our platform. With 1,700+ employees across the US, EMEA, and Asia and 70%+ in R&D, Zeta is backed by SoftBank, Mastercard, and others, having raised $330M at a $2B valuation in 2025. We work with leading banks and fintechs worldwide to transform multi-million card portfolios. Role Overview: We are looking for a strategic and experienced Manager - Data Analytics to lead business intelligence and enterprise reporting for global fintech portfolios including Credit Cards, Deposits, and other financial products. This role involves managing a team of analysts, leveraging multiple data lakes and warehouses, and building a scalable, comprehensive reporting framework for diverse markets including the US, UK, and India. Key Responsibilities: Enterprise Reporting & Data Architecture: Design and maintain end-to-end reporting across the customer lifecycle: acquisition, activation, usage, delinquency, collections, retention, operations, and support. Deliver accurate analysis of key financial KPIs: revenue, profitability, credit risk, defaults, acquisition cost. Build dashboards, self-service BI tools, and automated pipelines using Apache Superset, Metabase, Tableau. Optimize data storage and reporting for scalability and cost-efficiency. Data Integration & Analytics Execution: Collaborate with vendors and internal engineering to integrate data from credit bureaus, open banking, core banking, card and payment processors, loan origination, CCaaS, and aggregators into a centralized Data Lake. Business Intelligence & Growth: Lead analytics projects to uncover user behavior, optimize acquisition channels, underwriting, and portfolio performance via segmentation, cohort, and funnel analyses. Partner with Product and Marketing teams to evaluate experiments (A/B testing) and guide roadmap decisions. Leadership: Build, mentor, and lead a high-performing team of BI analysts and data visualization experts. Data Governance: Establish and enforce data governance best practices, ensuring compliance and data security. Skills & Experience: Expert in BI tools such as Apache Superset, Metabase, Tableau; strong SQL skills. Familiarity with cloud data platforms like Snowflake, Redshift, BigQuery. Deep knowledge of credit and fintech KPIs: acquisition, credit decisioning, delinquency, repayment, charge-offs, profitability, RoA, CLTV, etc. Proven leadership experience managing analytics teams and scaling reporting infrastructures. Excellent communication skills with the ability to translate complex data into business strategies. Knowledge of data governance, privacy, and security in financial services. Qualifications: 10+ years in Business Intelligence/Analytics with 3+ years in the credit card industry. 3+ years managing teams of analysts or data professionals. Bachelor s degree in Computer Science, Engineering, Statistics, or a related field. Equal Opportunity: Zeta celebrates diversity and is an equal opportunity employer. We are committed to fostering an inclusive environment and encourage candidates from all backgrounds to apply. Qualification : Bachelors degree in Computer Science, Engineering, Statistics, or a related field

Job Title: Analyst / Senior Analyst Market Research Location: Bangalore Employment Type: Full-Time Job Overview We are seeking intellectually curious and detail-oriented professionals to join our high-performing Sector Research team. In this role, you will conduct deep-dive research into global technology sectors, track emerging startups, and provide insightful analysis to support data-driven investment decisions. This is an ideal opportunity for individuals passionate about startups, market trends, and competitive intelligence. Key Responsibilities Conduct comprehensive secondary research on global startups and emerging markets such as eCommerce, FinTech, HealthTech, SaaS, Robotics, and Enterprise Applications. Monitor investment trends, technological advancements, and the performance of key industry players. Develop sector-specific reports, landscapes, and strategic insights based on data-driven analysis. Identify, evaluate, and categorize high-potential startups worldwide. Become a subject matter expert in your assigned sector through continuous learning and research. Ideal Candidate Profile Graduates from top-tier institutes (IITs, NITs, BITS, IIMs) preferred. 0 3 years of experience in research, consulting, analytics, or strategy roles. Exceptional freshers with relevant internships are encouraged to apply. Strong interest in startups, venture capital, and sectoral market dynamics. Excellent analytical thinking, with outstanding written and verbal communication skills. Self-motivated, structured, and comfortable working independently in a fast-paced environment. What You Can Expect at Tracxn A meritocracy-driven, transparent, and collaborative culture free from internal politics. Exposure to like-minded, intellectually curious peers and continuous mentoring. Hands-on experience in building scalable, high-accuracy research processes. Fast-tracked learning and career growth with a clear performance-based progression path. Opportunities to make a meaningful impact from day one. Qualification : Graduates from top-tier institutes (IITs, NITs, BITS, IIMs) preferred

Job Title: Lead Analyst Market Research Location: Bangalore Employment Type: Full-Time Job Overview We are seeking a strategic and intellectually driven Lead Analyst to join our Sector Research team. In this role, you will lead deep-dive research into emerging global technology sectors, define scalable research frameworks, and produce high-impact insights. This position is ideal for professionals passionate about startups, emerging technologies, and becoming thought leaders in their sectors. Key Responsibilities Conduct in-depth research and develop deep domain expertise in assigned technology sectors such as SaaS, FinTech, HealthTech, Enterprise Applications, or ClimateTech. Design and implement structured research frameworks and data definitions for complex, evolving business models. Track and evaluate high-potential startups, technologies, and emerging global trends. Produce detailed sector landscapes, strategic reports, and research notes with actionable insights. Contribute to the development of scoring models and tagging frameworks to scale intelligence across platforms. Review and mentor the work of junior analysts to maintain quality, consistency, and research depth. Act as a sector-level thought partner and contribute to shaping the company s broader research direction. Graduates from top-tier institutions (IITs, NITs, BITS, IIMs) preferred. 4 8 years of experience in market research, consulting, venture capital/private equity, analytics, or strategy roles. Strong exposure to startups, emerging technologies, and sector-specific developments. Experience in secondary research, framework development, and report writing. Exceptional analytical, written, and verbal communication skills. Proven ability to work independently, define structure in ambiguity, and mentor cross-functional teams in a fast-paced environment. What You Can Expect at Tracxn Meritocracy-driven, candid, and transparent culture no internal politics. Work with intellectually curious and driven colleagues. Opportunity to design and implement research processes for accuracy, scalability, and impact. Continuous learning and mentorship in a high-growth environment. Clear, performance-based career progression with leadership visibility. Qualification : Graduates from top-tier institutions (IITs, NITs, BITS, IIMs) preferred

Product Manager Data Warehouse & Business Intelligence Location: Bangalore Company: Mahindra First Choice About Mahindra First Choice Mahindra First Choice is a pioneer in India s multi-brand used car segment. With a strong focus on innovation, data-driven decision-making, and cutting-edge technology, we are transforming the automotive ecosystem and delivering seamless customer experiences. Our commitment to excellence fuels our drive to create scalable, impactful solutions across the value chain. Role Overview We are looking for a strategic and technically strong Product Manager to lead our Data Warehouse and Business Intelligence (BI) initiatives. Based in Bangalore, this role will own the vision, development, and optimization of enterprise-wide data products. You will play a critical role in enabling data-led decisions, working closely with engineering, analytics, and business teams to drive measurable outcomes. Key Responsibilities 1. Product Strategy & Roadmap Define the vision, strategy, and long-term roadmap for Data Warehouse and BI products. Align product goals with overall business strategy through collaboration with senior leadership. Stay abreast of emerging technologies and industry trends to drive innovation in data architecture and analytics. 2. Development & Execution Partner with engineering, data science, and analytics teams to build scalable, high-performance data platforms. Prioritize product features and enhancements based on impact, feasibility, and business value. Lead cross-functional teams to ensure timely and efficient delivery of data solutions. 3. Business Intelligence & Analytics Oversee the development of interactive BI dashboards, reports, and self-service tools to empower business users. Collaborate with business stakeholders to identify critical metrics and create meaningful data visualizations. Champion data quality, consistency, governance, and accessibility across all platforms. 4. Stakeholder Management Serve as the single point of contact for data needs across Sales, Marketing, Operations, Finance, and other departments. Communicate roadmaps, progress updates, and outcomes clearly and effectively to stakeholders at all levels. Gather continuous feedback to refine products and enhance user experience. 5. Performance Monitoring & Optimization Define and track KPIs to assess product adoption, usage, and business impact. Analyze system performance and user engagement to identify areas for improvement. Drive initiatives to increase data platform efficiency and reliability. Qualifications & Skills Required Bachelor s degree in Computer Science, Engineering, Business, or a related field (Master s preferred). 7+ years of experience in product management, specifically in data warehousing, business intelligence, or analytics. Deep understanding of data architecture, ETL processes, and data modeling. Hands-on experience with BI tools like Tableau, Power BI, or Looker. Strong SQL skills and familiarity with cloud platforms (AWS, Azure, GCP). Proven track record of managing complex, cross-functional data projects in fast-paced environments. Ability to translate business needs into scalable, data-driven solutions. Preferred Experience in automotive, mobility, or e-commerce domains. Familiarity with machine learning concepts and advanced analytics techniques. Soft Skills Strong communication, presentation, and stakeholder engagement skills. Analytical mindset with a focus on delivering business value through data. Effective leadership and cross-functional collaboration. High attention to detail and ability to manage multiple priorities. At Mahindra First Choice, you ll join a fast-growing, innovation-led organization at the forefront of transforming the used car market in India. This is a unique opportunity to shape our data landscape and make a real impact on business outcomes. If you're passionate about unlocking the power of data, we d love to meet you. Qualification : Bachelors degree in Computer Science, Engineering, Business, or a related field (Masters preferred)

Position: Intern, Analytics Engineer Location: Bangalore, India Duration: Minimum 6 months commitment About Workato Workato is a leader in enterprise orchestration, helping businesses worldwide connect data, processes, and applications through an AI-powered platform. Trusted by 400,000+ customers, Workato enables organizations to drive efficiency and agility in today s fast-changing landscape. Recognized by Business Insider, Forbes, Deloitte, and Quartz for its innovation and workplace culture, Workato fosters a flexible, trust-based environment. Opportunity to work in a vibrant, innovative culture that balances productivity and self-care. Be part of a fast-growing tech company ranked among the fastest-growing and best for remote work. Take ownership and collaborate with passionate teams driving meaningful business impact. Your Responsibilities Build efficient data models that support analysis and key metrics for internal stakeholders. Optimize analytical workflows with macros, scripts, and packages to improve productivity. Design and develop frontend analytics solutions reports, dashboards, and interfaces to drive data-informed decision making. Contribute to Data Governance initiatives by improving processes. Collaborate with business stakeholders to understand data challenges and develop actionable solutions. Support operational needs across various business units. What You ll Need Currently pursuing a degree in Business Analytics, Information Systems, or a related field. Strong understanding of database concepts (e.g., Entity-Relationship Diagrams). Intermediate SQL skills including joins, CTEs, and window functions. Experience with Business Intelligence tools such as Tableau, Power BI, or Sigma Computing. Experience or familiarity with ELT scripting and tools like Snowflake and dbt Cloud is a plus. Personal Traits Fast learner, adaptable, and comfortable in a fast-paced environment. Excellent organizational and multitasking abilities. Strong analytical skills with clear verbal and written communication to present insights effectively. Collaborative team player with a growth mindset and proactive attitude.

Job Title: Customer Service Associate Voice Location: Bengaluru, India Company: IntouchCX Experience: 6 months 4 years Job Type: Full-time About IntouchCX IntouchCX partners with top global brands to provide high-quality customer experiences across voice, chat, email, and social media. Known for tech-driven support, the company values innovation, excellence, and creating meaningful customer connections. Job Overview As a Customer Service Associate Voice, your role is to: Interact with customers via calls, resolving their issues end-to-end. Offer empathetic, efficient, and solution-oriented support. Go the extra mile to ensure customer satisfaction and loyalty. Provide "white glove" service, representing the brand at the highest standard. Key Responsibilities Handle voice-based customer interactions and solve issues independently. Build rapport, identify problems, and provide appropriate resolutions. Keep customers informed about resolution timelines. Maintain a high level of professionalism, accuracy, and courtesy. Requirements Education: Post-secondary degree in any field Experience: 6 months 4 years in customer service (voice preferred) Skills: Fluent in spoken English Strong problem-solving and analytical skills High emotional intelligence and judgment Able to work in night shifts and under pressure Quick learner with a customer-first attitude Benefits Attractive salary with performance incentives Medical insurance Free food and transport (if working on-site) Learning & growth opportunities Employee engagement, rewards, and recognition programs Qualification : Post-secondary degree in any field

Job Title: Technical Support Associate Location: Bengaluru, India Company: IntouchCX Experience: Minimum 6 months (with international customers) Job Type: Full-time About IntouchCX IntouchCX delivers premium customer experiences for major global brands across voice, chat, email, and social platforms. They are known for their tech-forward support and commitment to quality-driven service. Role Overview As a Technical Support Associate, you will: Provide multi-level support for hardware, software, OS, and network issues. Troubleshoot problems using remote access, email, and phone. Deliver technical advice, resolve issues, and ensure customer satisfaction. Represent the brand with strong communication and technical expertise. Key Responsibilities Diagnose and resolve software application and hardware issues Handle installation and maintenance of operating systems and computer applications Troubleshoot network/VPN/intranet/internet connectivity problems Provide guidance and recommendations based on customers technical issues Set up and support laptops, desktops, notebooks, and related hardware Maintain high standards of technical documentation and resolution tracking Qualifications & Skills Experience: At least 6 months of technical support (international BPO/tech support preferred) Language: Fluent spoken English Skills: Excellent problem-solving and analytical thinking Strong interpersonal and customer handling skills Good knowledge of consumer electronics, IT products, OS, and networks High emotional intelligence and ability to remain calm under pressure Passion for technology and self-learning Benefits Competitive salary with performance-based incentives Medical insurance Free food and transport (for on-site shifts) Growth opportunities through training and development Strong employee recognition and engagement programs

Job Title: AI/ML Architect Location: Bangalore, India Experience: 15 17 Years Employment Type: Full-Time Overview: We are seeking an experienced AI/ML Architect with 15 17 years of overall experience, including 2 3 years in project management. This strategic role requires deep expertise in AI/ML technologies, enterprise AI architecture, and hands-on delivery of cutting-edge solutions such as autonomous AI agents and generative AI platforms. The architect will lead the design, proposal, and execution of AI-driven solutions across diverse client engagements. Key Responsibilities: Solution Architecture & Design: Design and evolve robust AI/ML architectures incorporating autonomous agents, scalable business intelligence, and generative AI. Collaborate with cross-functional teams (data scientists, ML engineers, UX designers, and business strategists) to convert business needs into technical designs. Evaluate emerging technologies, frameworks, and trends to guide architectural roadmaps and innovation strategies. RFP Response & Proposal Development: Lead the technical response for RFPs, creating solution frameworks that align with client objectives and industry standards. Draft detailed technical proposals, use cases, and presentations to demonstrate the business value and ROI of AI solutions. Partner with sales and business teams to align proposals with market needs and positioning. Project Delivery & Technical Leadership: Oversee full AI/ML solution lifecycles from architecture design to deployment and monitoring ensuring compliance, quality, and performance. Provide hands-on guidance and mentorship to technical teams, promoting best practices in data science, ML model development, and deployment pipelines. Manage project schedules, resource planning, and risk mitigation for successful delivery outcomes. Stakeholder & Cross-Functional Collaboration: Act as the primary technical liaison across teams, ensuring stakeholder alignment on vision, progress, and technical challenges. Conduct technical workshops, reviews, and solution demos to showcase innovation and architectural decisions. Innovation & Continuous Improvement: Monitor industry trends, publications, and competitor offerings to integrate innovative features into AI/ML initiatives. Continuously refine and optimize existing platforms, ensuring scalability, performance, and user-centricity. Required Skills & Qualifications: 15 17 years of overall experience with 2 3 years in a leadership/project management role. Strong track record in AI/ML architecture, especially with autonomous agent systems, enterprise AI, and generative AI technologies. Proficient in modern AI/ML frameworks (TensorFlow, PyTorch, etc.), data pipelines, and cloud platforms (AWS, Azure, GCP). Experience designing and implementing end-to-end AI solutions in complex, data-driven environments. Demonstrated success in crafting technical proposals and responding to RFPs. In-depth knowledge of NLP, deep learning, traditional ML, and AI product integration. Effective project and stakeholder management skills; able to balance priorities across multiple projects. Excellent communication and presentation skills, with the ability to articulate AI value to technical and non-technical stakeholders.

Job Title: Senior Manager Data Science, Data Modelling & Analytics Location: Bengaluru Department: Insights & Analysis About the Role: As a Senior Manager, you will lead a team of data scientists and analysts, driving the development and deployment of advanced analytics solutions that enable data-driven decision-making. This role blends strategic leadership with hands-on technical expertise, playing a critical part in delivering impactful insights and analytics across the organization. Key Responsibilities: Hands-On Technical Contribution: Design, develop, and deploy advanced machine learning models and statistical analyses to address complex business challenges. Utilize Python, R, SQL, and other tools to manipulate data and build predictive models. Manage end-to-end data pipelines including collection, cleaning, transformation, and visualization. Collaborate with IT and data engineering teams to integrate analytics solutions into production environments. Provide thought leadership on analytics solutions and metrics aligned with business needs. Team Leadership & Development: Lead, mentor, and manage a team of data scientists and analysts, fostering collaboration and innovation. Guide career development, conduct performance evaluations, and promote skill enhancement. Encourage continuous learning and adoption of best practices in data science methodologies. Strategic Planning & Execution: Collaborate with senior leadership to define and execute data science strategy aligned with business goals. Identify and prioritize high-impact analytics projects that deliver business value. Ensure timely and quality delivery of analytics solutions balancing scope and resources. Client Engagement & Stakeholder Management: Act as primary point of contact for clients, translating business challenges into data science solutions. Lead client presentations, workshops, and discussions, effectively communicating complex analytical concepts. Build and maintain strong client relationships, managing expectations and deliverables. Deliver regular reports and dashboards to senior management and stakeholders. Bridge communication between technical teams and business units to align analytics initiatives with organizational objectives. Cross-Functional Collaboration: Work closely with Business Intelligence, Market Analytics, and Data Engineering teams to integrate analytics into business processes. Translate complex insights into actionable recommendations for non-technical stakeholders. Facilitate data-driven workshops and presentations across the organization. Collaborate with support functions to provide timely leadership updates on operational metrics. Governance & Compliance: Ensure compliance with data governance policies and data privacy regulations (e.g., GDPR, PDPA). Implement best practices for data quality, security, and ethical analytics use. Stay abreast of industry trends and regulatory changes affecting data analytics. Qualifications: Education: Bachelor s or Master s degree in Data Science, Computer Science, Statistics, Mathematics, or related field. Experience: 12+ years in advanced analytics, data science, data modelling, machine learning, or related fields. 5+ years in leadership roles managing analytics teams and projects. Experience in BFSI, Hi-Tech, Retail, or Healthcare industries preferred. Experience with media data is a plus. Technical Skills: Proficiency in Python, R, SQL. Experience with data visualization tools like Tableau, Power BI. Familiarity with big data platforms (Hadoop, Spark) and cloud services (AWS, GCP, Azure). Strong knowledge of machine learning frameworks and libraries. Soft Skills: Excellent analytical and problem-solving skills. Strong communication and interpersonal abilities. Ability to influence and drive organizational change. Strategic thinker focused on business outcomes. Desirable Expertise: Advanced Analytics Techniques: Descriptive Analytics: Statistical analysis, data visualization. Predictive Analytics: Regression, time series forecasting, classification, market mix modelling. Prescriptive Analytics: Optimization, simulation modelling. Text Analytics: NLP, sentiment analysis. Machine Learning Techniques: Supervised Learning: Linear/logistic regression, decision trees, random forests, gradient boosting, SVMs. Unsupervised Learning: Clustering, PCA, anomaly detection. Reinforcement Learning: Q-learning, deep Q-networks. Generative AI & Large Language Models (Good to Have): Experience with GPT, Gemini, LLAMA, etc. for text generation, summarization, conversational agents. Hyperparameter tuning, prompt engineering, embeddings, fine-tuning. Additional Skills: Proficiency with Tableau or Power BI (advanced visualization). Strong data management, structuring, and harmonization skills.

Position Title: Lead AI/ML Engineer Location: Bengaluru Bellandur (GTP) Employment Type: Full-time Job Summary Synechron is seeking a seasoned Lead AI/ML Engineer to lead cutting-edge initiatives in artificial intelligence and machine learning. This role requires deep technical expertise in AI/ML, including deep learning, NLP, computer vision, and generative AI, combined with strong leadership skills to manage teams and drive innovation. You will collaborate closely with stakeholders to deliver high-impact solutions and play a key role in shaping the company s AI-driven digital transformation. Key Responsibilities Lead end-to-end development of AI/ML solutions across use cases involving machine learning, deep learning, computer vision, NLP, and generative AI. Design and implement scalable models and algorithms, ensuring performance, accuracy, and interpretability. Collaborate with product owners, engineers, and business stakeholders to align AI/ML initiatives with strategic objectives. Mentor and guide data scientists and ML engineers to elevate technical quality and delivery standards. Continuously evaluate emerging AI technologies, frameworks, and methodologies to enhance team capabilities. Contribute to innovation strategy by identifying new business opportunities driven by AI/ML. Ensure data and model governance, ethical AI practices, and responsible deployment of AI solutions. Required Skills & Tools Core Competencies: Strong hands-on experience in machine learning, deep learning, NLP, computer vision, and generative AI. Expertise in Python (primary), with additional knowledge of R, SQL, Java, or C++. Deep understanding of statistics, linear algebra, probability, and algorithm design. Frameworks & Tools: TensorFlow, PyTorch, Keras, OpenCV, Hugging Face, spaCy, Scikit-learn, etc. Data processing tools like Pandas, NumPy, and Spark. Version control and CI/CD tools (e.g., Git, MLflow, Docker, Airflow). Methodologies: Proficient in Agile development and model lifecycle management. Experience with productionizing AI models and deploying them on cloud platforms (AWS, Azure, GCP). Experience 8 12 years of experience in AI/ML, Data Science, or related domains. Minimum 8+ years in a leadership or technical lead role driving successful AI/ML initiatives. Proven record of delivering high-impact AI/ML projects at scale. Experience mentoring and managing AI/ML teams in collaborative, cross-functional environments. Day-to-Day Activities Direct and oversee AI/ML model development, validation, deployment, and monitoring. Review project designs, provide technical oversight, and conduct code/model reviews. Drive research and experimentation to apply novel AI methods to solve real-world problems. Support proposal development and client engagements with AI/ML subject matter expertise. Foster a culture of continuous learning, innovation, and data-driven thinking. Qualifications Bachelor s or Master s degree in Computer Science, Data Science, Artificial Intelligence, or a related field. Relevant certifications (e.g., TensorFlow, AWS Machine Learning, Azure AI Engineer) are a plus. Soft Skills Strong leadership, team management, and mentoring capabilities. Excellent communication and stakeholder engagement skills. Strategic thinking with a passion for innovation and emerging technologies. Ability to thrive in a dynamic, fast-paced environment and lead through ambiguity. Diversity & Inclusion at Synechron Synechron is committed to a diverse and inclusive workplace. Through our Same Difference DEI initiative, we celebrate unique backgrounds and perspectives while fostering a respectful, empowering environment. We welcome applications from candidates of all identities and provide support through mentoring, internal mobility, and flexible work arrangements. Qualification : Bachelors or Masters degree in Computer Science, Data Science, Artificial Intelligence, or a related field.

AI-ML Technologist Bangalore, India Location: Bangalore Experience: 3 to 10 Years Job Role: AI-ML Technologist Industry: IT Software / Artificial Intelligence & Machine Learning Job Summary: We are looking for a highly skilled AI-ML Technologist with strong expertise in Artificial Intelligence (AI), Machine Learning (ML), Deep Learning (DL), Natural Language Processing (NLP), and Computer Vision. The ideal candidate will have hands-on experience in developing intelligent solutions using Python and other programming languages and frameworks. Key Responsibilities: Develop and deploy AI/ML models for various applications including Natural Language Processing (NLP), Computer Vision, and Cognitive Computing Design and implement deep learning architectures such as RNN, LSTM, and Reinforcement Learning algorithms Process and analyze diverse data types including text, speech, images, videos, and real-time streams from IoT devices and sensors Collaborate on AI system architecture and design using UML and related tools Utilize AI/ML frameworks such as TensorFlow, PyTorch (Torch), and Caffe for model development and training Apply cognitive search techniques and build scalable AI-driven applications Required Skills: Strong programming skills in Python, with experience in other languages like Java, C/C++, or R Proven experience with AI/ML frameworks: TensorFlow, PyTorch, Caffe, or similar Deep understanding of Deep Learning, Recurrent Neural Networks (RNN/LSTM), and Reinforcement Learning Expertise in Natural Language Processing (NLP) and Computer Vision technologies Experience handling large-scale and multi-modal data from various sources such as text, speech, images, video, and IoT streams Solid foundation in Machine Learning, Cognitive Computing, and Artificial Intelligence principles Preferred Qualifications: Bachelor s or Master s degree in Computer Science, Data Science, Artificial Intelligence, or a related field Experience with data preprocessing, feature engineering, and model evaluation Familiarity with cloud platforms for AI/ML deployment (AWS, Azure, GCP) Work on cutting-edge AI and ML technologies impacting real-world applications Collaborate with a team of experts in a fast-paced, innovation-driven environment Opportunities for continuous learning and career growth in AI/ML domain Qualification : Bachelors or Masters degree in Computer Science, Data Science, Artificial Intelligence, or a related field

Senior Security Specialist Location: Bengaluru, Karnataka, India Employment Type: Full-time About Serko: Serko is a leading tech platform revolutionizing global business travel and expense technology. Joining Serko means becoming part of a passionate team of travelers and technologists dedicated to transforming the business travel marketplace. With offices worldwide and a new hub in Bengaluru, we embrace diversity and authenticity to create meaningful impact. Our fast-growing India team seeks motivated professionals to help build world-class products and experiences. Role Overview: We are looking for a highly skilled Senior Security Specialist with a strong software engineering and DevSecOps background. This role will lead security initiatives, manage risks, oversee security operations, ensure compliance, and report to senior management. You will work closely with agile development teams to embed security throughout the software development lifecycle, driving robust, scalable security solutions. Key Responsibilities: Lead integration of security practices into the DevOps lifecycle, embedding security into software development and deployment pipelines. Collaborate with development and operations teams to identify and mitigate security risks across applications, infrastructure, and pipelines. Implement and maintain security automation and orchestration tools to improve security posture and operational efficiency. Identify, assess, and manage security risks; develop and implement mitigation strategies. Oversee daily security operations, including monitoring, incident response, and threat intelligence. Ensure compliance with security policies and external standards such as PCI-DSS and SOC2. Prepare and present detailed security reports to senior management, highlighting risks and mitigation plans. Lead security awareness campaigns to educate employees on emerging threats and best practices. Stay current on emerging security technologies and trends, particularly in Azure security and DevSecOps. Evaluate and recommend security tools and solutions to enhance the organization's security posture. Qualifications & Experience: 5+ years in a senior security role focused on Security Operations, Risk Management, and Compliance within software engineering environments. Deep understanding of security attack and defense methods; hands-on experience with ethical hacking tools preferred. Proven experience with DevSecOps tools such as SAST and DAST. Expertise in Microsoft security products including Azure Security Center, Defender, Azure AD, and Sentinel. Relevant certifications such as CISSP or equivalent highly preferred. Excellent communication, presentation, and documentation skills. Strong team collaboration and leadership skills. Bachelor s degree in Computer Science, Cybersecurity, or related field; certifications may substitute for degree. What We Offer: Competitive base salary and discretionary incentive plan based on individual and company performance. Access to learning and development platforms to own your career growth. Comprehensive family medical coverage, meal coupons, transport allowances, and mobile & internet reimbursement. Flexible work policies supporting work-life balance. An engaging environment with great tools, support, and opportunities to innovate and deliver high-quality results. Qualification : Bachelors degree in Computer Science, Cybersecurity, or related field; certifications may substitute for degree.

Artificial Intelligence Engineer Experience: 3 - 8 Years Location: Bangalore (Work from Office) Job Overview We are seeking a talented and experienced Artificial Intelligence Engineer to join our dynamic team. You will be responsible for designing, training, and deploying advanced AI and machine learning models to solve complex business problems. The ideal candidate will have strong expertise in Python, deep learning frameworks, and handling large datasets, coupled with the ability to integrate AI solutions seamlessly into existing systems. Technical Skills Proficiency in programming languages such as Python, R, or Java. Strong experience with machine learning algorithms (regression, classification, clustering). Hands-on expertise with deep learning frameworks like TensorFlow and PyTorch. Skilled in data manipulation, cleaning, and preprocessing techniques. Experience integrating AI models into existing applications and systems. Familiarity with cloud platforms (AWS, Azure, GCP) for AI model deployment. Preferred Skills Proficiency in Python with NLP libraries such as OpenAI s GPT, LangChain, etc. Knowledge of Large Language Models (LLMs) and fine-tuning methodologies. Experience with Retrieval-Augmented Generation (RAG) to enhance AI responses. Ability to develop and host APIs (preferably on IIS). Basic understanding of SQL and expertise in training, tuning, and deploying models leveraging SQL databases. Benefits Flexible working hours Learning and development opportunities Medical and insurance benefits Company Core Values Positive attitude and collaborative approach to achieving team goals. Clear and respectful communication skills (verbal and written). Emphasis on teamwork over individualism it s all about the we , not the me **. Growth mindset with a commitment to continuous learning and skill improvement. About In4Velocity Since 2004, In4Velocity has been a trusted partner for real estate, construction, and infrastructure companies, helping streamline their operations through innovative technology. Our flagship product, In4Suite , provides a comprehensive, unified ecosystem connecting all aspects of real estate organizations for a full 360-degree view. Supported by a powerful Business Intelligence system and unparalleled global support, our product is the go-to platform for digital transformation in real estate development and construction management worldwide. Join us to be part of a pioneering force driving innovation and progress in the real estate domain.

Competitive Technical Research Analyst Location: Bangalore, India Job Summary Rubrik is seeking a Competitive Technical Research Analyst to empower our sales teams with strategic competitive intelligence. You will be instrumental in maintaining internal collateral, developing battle cards, presentations, and delivering impactful sales training that highlights Rubrik s strengths against competitors. You will collaborate closely with sales, product marketing, and product management teams to provide up-to-date market insights and help Rubrik stay ahead in the data protection and cybersecurity space. Key Responsibilities Collaborate with Sales Enablement to develop sales tools such as cheat sheets, presentations, and training materials. Work alongside Field Enablement and Field Success teams to integrate competitive strategies into sales plays. Develop defensible, data-backed competitive analyses showcasing Rubrik s advantages over competitors. Provide quarterly competitive landscape reports through detailed data analysis and feedback. Deliver day-zero competitive intelligence support on new Rubrik product features and competitive feature sets. Produce in-depth documentation comparing Rubrik solutions with competing products for internal teams. Partner with Product Management and Marketing to create collateral supporting demand generation efforts. Required Qualifications 5+ years in a sales engineer, solution architect, or quota-carrying role within a field sales team. Experience with data protection solutions such as Cohesity DataProtect, Veeam Backup & Recovery, Dell EMC IDPA/DataProtect, Veritas NetBackup, or Commvault. Familiarity with protecting unstructured data from On-Prem NAS and Cloud Object Storage. Experience crafting technical presentations for sales and customer education. Solid understanding of cloud computing architectures and SaaS application protection focused on cyber resilience. Strong knowledge of customer pain points around data protection and cyber resilience. Excellent collaboration skills to drive projects across teams. Ability to analyze competitor products, strategies, and messaging effectively. Skill in translating technical features into compelling business value propositions. High energy and a speed of sales mindset to act with urgency and curiosity. Rubrik (NYSE: RBRK) is on a mission to secure the world s data. With Zero Trust Data Security , we help organizations build resilience against cyberattacks, insider threats, and operational disruptions. Our Security Cloud, powered by machine learning, protects data across enterprise, cloud, and SaaS applications ensuring data integrity, availability, and rapid recovery.

Business Intelligence Manager | Power BI | Data Analytics | SQL | Bangalore Location: Bangalore, India Department: Business Analytics & Insights Reports To: Director, Business Analytics & Insights Experience Required: 5+ years in Business Intelligence or Data Analytics Industry: SaaS / Revenue Lifecycle Management About Conga: At Conga, we empower businesses to drive transformational revenue growth by aligning their teams, processes, and technology. Our revenue lifecycle management platform simplifies the complexity of order configuration, fulfillment, and contract renewals through a unified data model and automation. Our culture is defined by the Conga Way a values-based framework that shapes our decision-making, teamwork, and innovation. Position Overview Business Intelligence Manager: We re seeking an experienced Business Intelligence (BI) Manager to join our team in Bangalore. In this critical role, you will lead the transformation of large and complex datasets into actionable insights using Power BI, drive data governance, and automate reporting processes to support strategic decision-making across the organization. Key Responsibilities: Power BI Expertise: Build and optimize advanced Power BI dashboards and reports using DAX and complex data modeling. Team Leadership: Manage and mentor BI developers and analysts, ensuring high-quality and scalable insights delivery. SQL & Data Warehousing: Leverage SQL (preferably with Snowflake) for data transformation and efficient report querying. Automation: Streamline reporting processes using Power Automate and related tools, improving efficiency and accuracy in executive and board-level reporting. Data Governance: Implement data quality, security, and governance standards to ensure reliable analytics. Documentation: Maintain clear and complete documentation of BI solutions, data flows, and reporting logic. Stakeholder Collaboration: Translate business requirements into technical specifications and collaborate with the enterprise data team to enhance existing models and analytics solutions. Qualifications: Minimum 5 years of experience in BI, analytics, or data reporting roles, with at least 2 years leading a team. Proficiency in Power BI, DAX, and SQL. Experience working with Snowflake or other cloud data platforms. Strong understanding of customer retention, renewals, or customer success metrics. Familiarity with Power Automate or similar automation tools is a plus. Demonstrated experience in data governance, data quality control, and standardization across reporting environments. Bachelor s or Master s degree in Engineering or a related technical field. A technical degree with an MBA is preferred. Excellent communication skills capable of presenting technical insights to both business and technical audiences. Join a forward-thinking SaaS company leading the charge in revenue lifecycle management. Work in an inclusive, values-driven environment with opportunities for career development and innovation. Be part of a culture where clarity, collaboration, and customer-centricity drive everything we do. Qualification : Bachelors or Masters degree in Engineering or a related technical field. A technical degree with an MBA is preferred.

Senior Manager Business Intelligence | Power BI | Data Strategy | SQL | Bangalore Location: Bangalore, India Reports To: Director, Business Analytics & Insights Experience: 8+ years in Business Intelligence / Analytics Leadership Industry: SaaS | Revenue Lifecycle Management | Data & Analytics About Conga: At Conga, we empower businesses to achieve transformational revenue growth by aligning teams, technology, and processes through our comprehensive Revenue Lifecycle Management solutions. We simplify complexity across contract management, order execution, fulfillment, and renewals using a unified data model built to adapt to dynamic business needs. Our culture is defined by the Conga Way a people-first framework developed with input from employees that guides everything we do from hiring to leadership to innovation. Role Overview Senior Manager, Business Intelligence: We are seeking a highly driven Senior Manager Business Intelligence to lead our Power BI development team, drive analytics strategy, and modernize how we deliver data insights across the organization. Based in Bangalore, this high-impact leadership role is responsible for building scalable reporting infrastructure, streamlining automation, and delivering clear, actionable insights for senior stakeholders and executive decision-makers. Why this role matters: This position plays a critical role in transforming business intelligence from manual reporting to dynamic, real-time dashboards using Power BI. Your contributions will shape how our business leaders consume data, identify opportunities, and make informed decisions faster and with more accuracy. Key Responsibilities: Leadership & Oversight: Manage and mentor a team of Power BI developers and data analysts, guiding prioritization, best practices, and technical problem-solving. Foster a culture of data-driven decision-making across the organization. BI Development & Data Modeling: Lead the development of interactive Power BI dashboards, leveraging advanced DAX functions and data models. Utilize SQL (preferably in Snowflake) to support backend data transformation and reporting. Stakeholder & Project Management: Collaborate with cross-functional teams, including IT and enterprise analytics, to define project scopes, business priorities, and reporting solutions. Translate ambiguous business requirements into clear, actionable technical specifications. Data Governance & Documentation: Implement and oversee data quality, security, and governance standards across all BI assets. Maintain comprehensive documentation for BI tools, data models, and business logic. Automation & Process Efficiency: Oversee automation of recurring deliverables including board reports, senior leadership dashboards, and key business performance metrics. Leverage Power Automate and other workflow tools to reduce manual effort and enhance reporting accuracy. Strategic Data Integration: Partner with enterprise data teams to improve data integration and ensure scalability and reusability of analytics assets. Qualifications: 8+ years of experience in Business Intelligence, Analytics, or Data Strategy, including team leadership. Strong hands-on experience with Power BI, DAX, and SQL (preferably with Snowflake or similar cloud platforms). Proven success in project management, requirement gathering, and stakeholder engagement across multiple business units. Bachelor s or Master s degree in Engineering, Computer Science, or related technical field. An MBA is strongly preferred. Experience in data governance, automation, and working in a SaaS or enterprise software environment is a plus. What Sets You Apart: Excellent communicator You bridge the gap between technical and non-technical stakeholders with ease. Strategic mindset You think beyond dashboards to the big picture of business impact. Problem solver You enjoy tackling complex data challenges and finding innovative solutions. Passionate leader You inspire teams, drive accountability, and bring a growth mindset to everything you do. Drive data transformation at a high-impact SaaS company. Be part of a people-first culture that values growth, innovation, and inclusivity. Work on mission-critical projects that support strategic decision-making for global leadership. Qualification : Bachelors or Masters degree in Engineering, Computer Science, or related technical field. An MBA is strongly preferred.