Empathy Jobs in Mumbai

Job Title: Associate Customer Experience Location: Mumbai, India Department: Customer Operations Industry: FinTech Employment Type: Full-Time About the Role: We are hiring a Customer Experience Associate to join our dynamic FinTech venture, Salary Finance, part of the Blenheim Chalcot portfolio. In this role, you will be responsible for delivering world-class customer support via email and live chat, ensuring exceptional service and operational efficiency. You will also collaborate with teams in London and India, contributing to building GenAI-enabled, next-gen digital solutions that make a real impact on people s lives. Key Responsibilities: Respond promptly and professionally to customer queries via live chat and email, providing accurate and empathetic support. Resolve queries related to loan applications, payments, and account updates while maintaining high customer satisfaction. Clearly explain policies, product features, and service terms to customers. Log and maintain detailed records of all customer interactions in the CRM system. Escalate unresolved or complex issues to the appropriate departments, ensuring timely follow-ups. Troubleshoot basic tech issues (e.g., login errors, upload failures) and report bugs to the tech team. Adhere to GDPR and data privacy regulations while handling customer information. Meet or exceed SLAs and quality benchmarks. Identify recurring issues and share insights with the product and operations teams to enhance service efficiency. Update and contribute to the internal knowledge base and customer FAQs. Actively promote a positive brand image and foster customer retention. Share best practices and contribute to team training initiatives. Stay current with product updates and compliance standards through regular training. Qualifications & Skills: 1 3 years of experience in a customer support or client servicing role (preferred, but not mandatory for exceptional candidates). Strong written and verbal communication skills in English. Familiarity with CRM tools and support platforms (e.g., Zendesk, Freshdesk). Knowledge of FinTech, loan processing, or financial services is a plus. Proactive problem-solving ability with strong attention to detail. Adaptable and comfortable working in a fast-paced, dynamic environment. Stakeholder management experience is a strong plus. About Salary Finance: Salary Finance is a purpose-led FinTech organization that empowers employees to improve their financial health through affordable loans, earned wage access, savings tools, and financial education. Our mission is to help millions of people reduce financial stress and live happier, more productive lives. About Blenheim Chalcot: Blenheim Chalcot (BC) is the UK s leading digital venture builder. For over 26 years, we ve built, scaled, and invested in disruptive businesses across FinTech, EdTech, HealthTech, GovTech, and beyond. Our India operations, headquartered in Mumbai, serve as a vital engine for innovation and delivery, enabling the global success of our ventures. What You ll Get: Be part of the world s leading digital venture builder. Opportunity to work with cutting-edge GenAI technologies and international teams. Learning and development opportunities through real-world challenges. Inclusive and open culture we celebrate diversity, merit, and innovation. 24 annual leave days + 10 public holidays. Private medical insurance (for you and your immediate family). Life insurance coverage. Fun, flexible, and cricket-loving workplace we own the Rajasthan Royals IPL team! If you're passionate about delivering excellent customer service and want to grow in a collaborative, purpose-led organization, apply now to join us at the forefront of FinTech innovation.

Job Title: Customer Service Associate Location: Mumbai, India Department: Customer Operations Industry: FinTech Employment Type: Full-Time About the Role: We are seeking a proactive and empathetic Customer Service Associate to join Salary Finance, a fast-growing FinTech venture under the Blenheim Chalcot portfolio. In this role, you will be an integral part of the customer operations team, ensuring prompt, compliant, and high-quality customer interactions via live chat and email. You will be working closely with our teams in India and the UK to provide a seamless customer experience while contributing to the enhancement of internal processes and customer-facing solutions. Key Responsibilities: Handle customer inquiries via live chat and email in a professional and timely manner. Provide support related to loan applications, repayments, account updates, and general queries. Interpret and explain financial products, terms, and policies with clarity and compliance. Maintain accurate records in the CRM system and ensure resolution logs are up to date. Escalate unresolved or complex issues to the appropriate teams and follow up until closure. Troubleshoot basic technical issues (login errors, document uploads) and collaborate with the tech team. Ensure strict compliance with GDPR and data protection standards. Meet service benchmarks aligned with SOPs and SLAs. Identify recurring issues and offer feedback to product and operations teams. Recommend improvements for FAQs and knowledge base articles. Support customer retention by providing exceptional service and building rapport. Share insights and best practices with peers to support continuous team improvement. Participate in regular training on product updates, tools, and compliance protocols. About You: You are a detail-oriented, tech-savvy problem solver with a passion for delivering excellent customer service. You thrive in fast-paced, change-driven environments and are eager to contribute to a mission-driven FinTech. Required Skills: Strong communication skills both written and verbal. High emotional intelligence with a customer-first mindset. Prior experience in a customer/client-facing role. Ability to multitask, stay organized, and meet deadlines. Comfortable with Google Sheets, Excel, and manipulating customer data. A collaborative, empathetic, and solutions-focused attitude. Self-motivated and resilient, even in high-pressure situations. Preferred Skills: Experience in financial services, tech, or employee benefits companies. Familiarity with CRM systems and ticketing platforms (e.g., Zendesk, Freshdesk). Working knowledge of G Suite, Advanced Excel, and basic data analysis. Understanding of TCF, GDPR, CCA, and AML regulations. Education: Minimum: High School Diploma Preferred: Bachelor s Degree in any discipline About Salary Finance: Founded in 2015, Salary Finance is one of the UK s leading FinTech platforms improving employee financial well-being. Our platform supports over 4 million employees across 575 clients, including 20% of the FTSE 100. Backed by Blenheim Chalcot and major financial institutions, we provide salary-linked savings, loans, earned wage access, and financial education all through our digital platform. Our mission is to make employees financially healthier and happier, ultimately boosting productivity and well-being at work. About Blenheim Chalcot: Blenheim Chalcot (BC) is the UK s leading digital venture builder, with over 26 years of experience building disruptive businesses in FinTech, EdTech, GovTech, HealthTech, and beyond. With over 4,000 employees across 20+ ventures, our India operation (established in 2014) plays a crucial role in innovation, development, and scaling. What We Offer: Be part of the world s leading digital venture builder. Access to cutting-edge GenAI technologies. Opportunities for continuous learning and personal growth. Fun and open work culture (we own the Rajasthan Royals IPL team!). 24 days of annual leave + 10 public holidays. Private medical insurance for you and your family. Life insurance coverage. Diversity & Inclusion: At Blenheim Chalcot, we value diversity, meritocracy, and innovation. We are committed to creating an inclusive workplace that supports all employees in reaching their full potential. We recruit and develop talent based on skills and passion not background. Apply Today: If you're passionate about delivering high-impact customer experiences and eager to be part of an innovative FinTech journey, we'd love to hear from you.

Job Title: GTM OOH Analyst Function: Information Technology Location: Mumbai Reports to: ICD IT Director Employment Type: Full-time About the Role This is a critical role in Unilever India s IT function, acting as the Business Partner (BP) to multiple domains Customer Operations, Finance, HR, Factory & Commercial Experience. You will manage local IT operations, champion strategic digital initiatives, and ensure seamless delivery of platforms and projects. You ll bridge business needs and global IT platforms, ensuring value creation, value protection, and operational excellence across functions. Key Responsibilities Demand & Project Management Lead end-to-end project delivery for finance, customer operations, HR, logistics, and manufacturing. Manage and prioritize demand pipelines across business functions. Collaborate with global platform owners to roll out new features and solutions locally. Stakeholder Engagement Build strong relationships with internal teams: Business Finance, HR, Customer Service, Logistics, Warehouse, Factory. Align local IT strategy with business goals. Communicate effectively with both technical and non-technical stakeholders. Platform Performance & Value Protection Ensure robust, secure, and high-performing digital operations. Manage SAP systems with a focus on FI/CO modules and taxation compliance. Identify opportunities to improve operational efficiency through technology. Vendor & Risk Management Liaise with external vendors to ensure SLAs and rate card compliance. Drive vendor selection, contract negotiation, and performance evaluation. Develop mitigation strategies for technology-related risks. Continuous Improvement Identify and implement technology innovations and improvements. Monitor industry trends to recommend future-ready IT solutions. Ensure regular audits, quality checks, and platform optimization. Qualifications & Experience Education: Bachelor's in IT, Computer Science, Business, or related field. MBA is a plus. Experience: 5+ years in an IT project management/business partner role, preferably in FMCG, manufacturing, or logistics-heavy industries. SAP Expertise: Strong understanding of SAP FI/CO, including taxation functionality. Proven experience in managing cross-functional IT projects across diverse teams. Technical Skills Project Management Tools (Jira, MS Project, etc.) SAP FI/CO functional knowledge IT Infrastructure & Digital Platform familiarity Risk Assessment & Mitigation Data Analysis & Reporting Cybersecurity & IT Compliance Soft Skills & Leadership Competencies Strong leadership and stakeholder management Excellent communication (verbal and written) Collaboration across multicultural teams Problem-solving and decision-making Ownership mindset with a passion for performance Agility and adaptability in fast-changing environments Customer-first thinking with empathy Unilever Leadership Behaviors Passion for High Performance Ownership mindset with data-driven decision-making. Personal Mastery High personal standards, resilience, and focus on well-being. Consumer Love Actively seeks to improve end-user and consumer experiences. Purpose & Service Leadership rooted in humility and service to others. Agility Embraces continuous learning and innovation. Qualification : Bachelor's in IT, Computer Science, Business, or related field. MBA is a plus

Position: Assistant Manager MEP Location: Mumbai Department: Sales Job Purpose To manage the implementation of Mechanical, Electrical, and Plumbing (MEP) services across project sites, ensuring that all activities are executed within the defined timelines, budget, and quality standards. Key Responsibilities Oversee and coordinate all MEP-related work on project sites. Act as the primary technical liaison for MEP services with external consultants, contractors, and agencies. Collaborate with the internal design team to review and coordinate MEP drawings and documentation. Verify design documents for accuracy, relevance, and compliance with project requirements. Prepare detailed project schedules and timelines for MEP works in coordination with the planning team. Ensure effective execution and coordination of MEP works at the site, working closely with building engineers. Monitor and report weekly progress of MEP activities. Review and approve shop drawings and ensure documentation is accurate, complete, and audit-ready. Ensure quality compliance for PHE (Public Health Engineering) systems and maintain zero non-conformities during audits. Certify bills related to PHE works after due verification. Performance Indicators Individual Accountability Timely execution of PHE works On-schedule vendor finalization Budget adherence for electrical works Compliance with safety and quality standards Quality and durability of PHE installations Shared Accountability Collaboration across internal teams for project success Effective coordination with consultants and contractors Key Stakeholders External MEP Consultants Contractors Internal Site Execution Teams MEP Design Team Functional Competencies In-depth understanding of PHE systems and technical specifications Familiarity with green building materials and sustainability norms Knowledge of safety standards and OHSAS compliance Proficiency in electrical and mechanical design concepts Leadership Competencies (Mahindra Core Competencies) 1. Leveraging Human Capital Foster trust and teamwork within and across teams Empower team members by recognizing and developing their strengths Demonstrate ownership and drive performance 2. Weaving Passion & Energy at Work Promote innovation and support creative problem-solving Learn from setbacks and encourage thoughtful risk-taking Exhibit empathy and active engagement with team members 3. Result Orientation with Execution Excellence Lead by example in achieving project milestones Ensure quality improvement and timely delivery Take full ownership of team goals and deliverables Qualifications and Experience Qualification: B.E./B.Tech. in Mechanical Engineering Experience: 7 8 years of relevant experience in MEP project execution and management Qualification : B.E./B.Tech. in Mechanical Engineering

Position: Assistant Manager Project Execution Location: Mumbai Department: Sales Apply Now Job Purpose To handle the construction activities at the site for the allotted towers. Principal Accountabilities Executing construction activities (Finishing activities) at the site with maximum quality. Studying drawings and specifications and executing the same through proper planning. Handling the queries and resolving the problems of the site or escalating to the site head wherever required. Maintaining high quality standards at site. Ensuring the safety on the site. Coordinating with Liasoning, Contracts, Purchase, Quality and vendors for the smooth functioning of the project. Updating the site head on the on-going project on a regular basis. Ensuring the project is running as per the budget. Following the SOP of the organization. Managing a team of 3-4 project engineers. Identifying the training needs on the basis of safety inspection data and conducting appropriate interventions (e.g., coaching, mentoring, on the job training). Performance Measure of Success: Individual Accountability Elimination of defects in blockwork/gypsum/external plaster Achievement of BWR targets Employee engagement score for the team (MCARES) Safety & quality score Shared Accountability Vendors Quality team Safety Team Key relationships: External Vendors Internal Quality team Safety Team Functional Competencies: Technical knowledge of construction operations Interpersonal skills Stakeholder management Mahindra Leadership Competencies (3 Critical competencies): Leveraging Human Capital Managing & creating a high-performance team by building trust, team-work and collaboration Leveraging the knowledge and skills within the team Demonstrating commitment and ownership of results Weaving Passion & Energy at work Providing support to others when required & leveraging help from others Being able to learn from mistakes and encouraging the team to do the same Demonstrating empathy, warmth & attentiveness Result Orientation with Execution Excellence Leading the team by example and effectively managing various variables of a given project Displaying dedication towards quality improvement and on-time delivery Taking end-to-end ownership of team goals Qualification and Experience: Qualification B.E./B.Tech. in Civil Engg. Experience 6-10 years of work experience Qualification : B.E./B.Tech. in Civil Engg

Senior Client Partner Location: Mumbai, India Employment Type: Full-time, Permanent About Qure.AI Qure.AI is the world s fastest-growing medical AI company, with an impressive track record of 13 FDA and 62 CE mark clearances. We develop cutting-edge solutions to enhance patient outcomes across various care domains, including lung cancer, tuberculosis, and stroke. Our innovative technologies have positively impacted over 22 million patients in more than 90 countries worldwide. At Qure.ai, we are committed to fostering a diverse and inclusive workplace, and we proudly serve as an equal-opportunity employer. About the Job We are seeking a Senior Client Partner to lead large-scale, countrywide projects and manage key client relationships. This role involves driving revenue growth through upselling, cross-selling, and strategic account management. As part of the Customer Success & Operations team, you will be instrumental in ensuring smooth project execution and fostering long-term partnerships. In this position, you ll oversee client journeys with Qure.ai, driving product adoption, optimizing impact, and identifying opportunities for expansion and renewal. This is a high-impact role that combines client management, project execution, and strategic planning in a rapidly growing organization. Roles and Responsibilities Lead Large-Scale AI Projects: Drive the execution of large-scale, countrywide AI projects from start to finish, ensuring smooth implementation and client satisfaction. Collaborate with government bodies, healthcare institutions, on-ground teams, and global health organizations to drive product adoption and large-scale AI deployment. Client Relationship Management: Build and maintain strong relationships with key external stakeholders, including Ministry of Health, National Programs, program heads, IT teams, and clinical decision-makers. Ensure high retention and satisfaction, and serve as the primary point of contact for client management, post-deployment engagement, and feedback collection. Revenue Growth: Identify new opportunities within existing accounts, driving upselling, cross-selling, renewals, and expansions. Manage strategic account planning to maximize client lifetime value and ensure continuous revenue growth. Cross-Functional Collaboration: Work closely with engineering, product, and sales teams to support client needs, resolve project challenges, and deliver exceptional results. Provide valuable feedback to product teams to contribute to Qure.ai's product roadmap and continuous improvement. Best Practices and Process Optimization: Develop best practices for client management, project execution, and revenue tracking. Continuously optimize internal processes for improved efficiency, scalability, and long-term impact. Client Support: Effectively resolve client complaints by collaborating with Client IT and Program Teams, managing remote access requests, and ensuring timely resolution of issues in coordination with internal engineering teams. Marketing & Research Outcomes: Generate marketing and research outcomes that highlight the impact of Qure.ai s solutions and reinforce our value proposition in the healthcare AI space. Skills and Expertise Experience: 3-6 years in client-facing roles, with experience in managing large-scale, multi-stakeholder projects and driving revenue growth through upselling, cross-selling, and strategic account expansion. Project Management: Strong people management skills and the ability to lead projects in a fast-paced, evolving environment. Experience in account management, client success, project management, or healthcare is a plus. Communication Skills: Excellent verbal and written communication skills, with a demonstrated ability to engage with and influence senior-level stakeholders. Problem-Solving: Self-starter, quick learner, and a driven individual with strong problem-solving capabilities and empathy toward clients. Healthcare Knowledge (Optional): Knowledge and experience in the healthcare industry will be advantageous. Technical Skills: Proficient in Excel and PowerPoint for reporting and presentations. Other Considerations Travel Requirements: This role will involve significant travel, both domestic and international, to ensure successful project execution and client engagement. At Qure.ai, you will be part of a rapidly growing organization where you can work alongside the best minds in the healthcare and AI industries. We offer competitive compensation, a rewarding career path, and the chance to make a meaningful impact in global healthcare. As a Senior Client Partner, you will have the opportunity to grow with a young, innovative company and help shape the future of healthcare AI. Equal Opportunity Employer Qure.ai is committed to fostering a diverse and inclusive workplace. We encourage applicants from all backgrounds and experiences to apply.

About Us: At Ugaoo, we re not just a gardening brand; we re a movement. With over 135 years of experience from Namdeo Umaji Agritech, we are pioneering a new path for the future of gardening. As the global gardening market is set to grow to $120 billion by 2027, Ugaoo is leading the charge in this transformation. This is an exciting time to join a young, dynamic company where time-tested wisdom meets modern innovation. At Ugaoo, you ll have the chance to make an impact, push boundaries, and grow both personally and professionally. A Culture of Growth: At Ugaoo, our core values Growth, Resilience, Openness, Responsibility, Empathy, and Welcoming guide everything we do. You ll be part of a supportive environment where your ideas are heard, and your career can flourish. Room to Innovate: We encourage creativity and risk-taking. If you re someone who loves challenging the norm and taking ownership, Ugaoo is your stage to shine. Performance-Driven Success: We reward ambition. Your hard work and dedication will be recognized, and your contributions will directly impact both your growth and the company s success. Kinship and Collaboration: At Ugaoo, you re part of a team. We collaborate, celebrate wins together, and support one another every step of the way. Key Responsibilities: Order Processing: Manage order processing through online portals. Shipment and Invoices: Ensure that shipment labels and corresponding invoices are attached correctly to shipments. MIS Reporting: Maintain daily MIS reports in Excel for orders posted on the same day. Share these reports with the management team. Inventory Planning: Allocate inventory according to consumption trends and replenish stock as needed. Returns Management: Handle returns on e-commerce platforms, ensuring accurate communication with partners regarding discrepancies. Credit Notes and Returns: Raise credit notes for returned items and update warehouse records. Courier Coordination: Ensure timely pick-up of shipments by coordinating with courier partners. Claims Management: Raise online tickets for damaged or incorrect products received. Documentation and Data Maintenance: Keep separate records for orders, returns, and claims. Ensure all necessary paperwork is filed correctly. Team Coordination: Work closely with the e-commerce team to ensure smooth operations and minimize discrepancies. Requirements: Bachelor s Degree 2-3 years of experience in order processing through online marketplaces. Strong proficiency in MS Excel Excellent communication skills Strong organizational skills and attention to detail. Who We re Looking For: We re looking for driven, proactive individuals ready to take the next step in their career. If you re eager to learn, excited to take ownership, and want to be part of a team that values growth and collaboration, Ugaoo is the place for you. Join us and let s grow together because we believe Plants Grow People. Impact: Your work will directly influence the growth of the company. Collaboration: Join a supportive and collaborative team that works together towards shared success. Growth: Explore opportunities to develop both your skills and career in a fast-growing company. Qualification : Bachelors degree and have an experience of 2-3 years and has good understanding of order processing through marketplaces

We are looking for a resilient, empathic business development executive to contribute to the growth of our company. JOB RESPONSIBILITIES: Generating leads through various sources in the Government domain. Prospecting, generating, qualifying, processing and following up on leads. Initiates lead/demand generation strategies that include inbound/outbound sales and marketing campaigns and initiatives. Providing consistent, concise, accurate and timely weekly/monthly sales lead gen activity reports to management. Working collaboratively in a team environment and independently. Developing and maintaining strong relationships. Achieving sales lead generation and appointment targets. Having hands-on experience in presentation catering and ready to travel to client locations. Having knowledge of SDLC and being able to understand client requirements for software development. LOCATION: Mumbai (Maharashtra) SKILLS REQUIRED: Must possess good communication skills, both oral and written. Knowledge of MS Office and strong presentation skills. The ability to multitask, work in a fast-paced environment, and meet deadlines. Qualification : BCA, B.Tech, BE(CE), Diploma(CE), BBA, MBA

Job Title: Market Development Representative Location: Mumbai Company: TraceLink Experience: 2 6 Years Company Overview: At TraceLink, our mission is simple yet powerful protect patients by digitizing the pharmaceutical supply chain. Since our founding in 2009, we have grown to 8 global offices, over 800 employees, and serve more than 1,300 customers across 60+ countries. Our cloud-based Opus Platform and innovative applications like MINT are transforming how the life sciences industry collaborates, enhancing visibility, compliance, and decision-making across the supply network. Recognized as an industry leader by Gartner, IDC, and as a top workplace by Comparably, TraceLink continues to shape the future of pharmaceutical supply chain connectivity. Position Overview: We are seeking motivated and detail-oriented Market Development Representatives (MDRs) to join our Mumbai-based APAC team. As an MDR, you will play a critical role in identifying and qualifying business opportunities, researching target accounts, and working closely with Sales, Business Management, and Marketing to drive growth across the region. Key Responsibilities: Conduct in-depth market research and gather intelligence on key customer and prospect accounts using public and private data sources Qualify and prioritize inbound leads, and identify high-value accounts and personas for focused engagement Monitor news, industry updates, and databases to enrich account and contact intelligence Develop and execute personalized outreach strategies using email, social media, and other digital channels Rapidly follow up on marketing campaigns and maintain comprehensive account intelligence briefs to support Sales and Account Managers Collaborate with Managers, Sales, and AMs to refine target account lists, messaging, and outreach strategies Work with cross-functional teams (Finance, Marketing, Sales Operations, Business Management) to cleanse, enrich, and maintain account data integrity Maintain detailed records of activities and progress in Salesforce, and report on both qualitative and quantitative KPIs weekly Partner with internal stakeholders to align on business goals and optimize lead generation efforts Qualifications: 2 6 years of experience in Market Development, Business Development, or related roles Proven ability to research, qualify, and act on business opportunities Bachelor s degree (BA/BS) or equivalent Experience with Salesforce.com, Marketo, or similar CRM/marketing tools Proficiency in MS Office (Excel, Outlook, PowerPoint, Word) Excellent verbal and written communication skills with a professional and empathetic tone Ability to work independently, manage multiple priorities, and thrive in a fast-paced, international, startup-like environment Strong team collaboration skills with a track record of working effectively across departments If you're passionate about driving growth, love diving into research and data, and thrive in high-energy, mission-driven environments TraceLink wants to hear from you. Qualification : Bachelors degree (BA/BS) or equivalent

Position: Program Advisor Employment Type: Full-Time Department: Management Team Location: Mumbai About TimesPro TimesPro is a leading Higher EdTech initiative of the Times of India Group, established in 2013 with a mission to make quality education accessible and industry-relevant. We champion the principles of Education 4.0 learner-centric, role-specific, technology-enabled, and globally collaborative. We offer: Early Career Programs in BFSI, e-commerce, and tech Executive Education in partnership with top Indian and global institutions Enterprise Solutions for workforce learning & development Role Overview We are looking for a dynamic and consultative Program Advisor to support the Executive Education business at TimesPro. In this role, you ll engage with senior and mid-level working professionals, advising them on the right executive learning programs to accelerate their careers. If you have a flair for communication, a consultative mindset, and a passion for lifelong learning, this role is for you. Key Responsibilities Consultative Counseling: Advise and guide working professionals on executive programs offered in collaboration with top Indian and international institutions. Lead Engagement: Engage 100 120 prospects daily via phone, understand their career goals, and match them with suitable programs. Needs Assessment: Understand personal and professional aspirations of potential learners and align program offerings to meet those needs. Follow-ups & Closures: Maintain regular contact with prospective learners, address queries, and assist them through the decision-making and enrollment process. CRM Management: Log all interactions and maintain lead details and follow-ups using CRM tools to ensure organized communication and tracking. Collaboration: Work closely with internal teams to ensure smooth onboarding, enrollment, and handover of enrolled participants. Performance & Incentives: Achieve or exceed monthly enrollment targets and earn industry-leading incentives and rewards. Training & Development: Attend ongoing training sessions to improve product knowledge, communication skills, and overall performance. Desired Skills & Experience Experience: 2 3 years of experience in consultative sales, education program sales, executive search, or training & development. Communication: Excellent verbal communication, strong listening skills, and persuasive selling abilities. CRM Proficiency: Prior experience working with CRM software to manage leads and track follow-ups. Industry Passion: Strong interest in the education sector and belief in its transformative potential. Personality Traits Confident, empathetic, and approachable demeanor. Positive attitude with a strong ethical foundation. Adaptive and open to feedback and learning. Team player with a professional work ethic. Punctual, respectful, and customer-focused. This role offers a fantastic opportunity to impact careers, contribute to a fast-growing EdTech brand, and work with a motivated and high-performing team.

Job Title: Data Analyst Investment Team Location: Mumbai, India Company: BCI Finance (Part of Blenheim Chalcot Portfolio) Experience: 1 3 Years Department: Investment & Analytics Employment Type: Full-Time The Role: We are looking for a highly analytical and detail-oriented Data Analyst to join the Investment Team at BCI Finance, part of the Blenheim Chalcot portfolio. You ll play a key role in building models, conducting borrower-level data analysis, maintaining databases, and developing dashboards that directly influence investment decisions and credit strategies. This role offers exposure to real-world financial data, modern data platforms, and the chance to contribute to the next generation of GenAI-enabled FinTech businesses. Key Responsibilities: Run-Off Modelling Build and maintain run-off models to assess credit security against borrower portfolios. Contribute to quarterly IFRS9 provisioning through model updates. Conduct scenario and sensitivity analyses for new deal structures. Borrower Data Analysis Analyze loan-level performance to identify trends, risks, and concentration issues. Support investment memos with actionable credit risk insights. Maintain and update Power BI dashboards for borrower monitoring. Present emerging trends during monthly monitoring sessions. Data Management & Platform Development Upload and manage borrower data in a PostgreSQL database. Ensure data integrity and consistency across systems. Assist in developing Python-based analytics tools for internal users. Technical Stack: Required Skills Excel: Advanced skills for model building and financial analysis. Python: For analytics, data manipulation, and scripting. AI Tools: Familiarity with tools like ChatGPT and Cursor to enhance productivity. Nice-to-Have Skills SQL (PostgreSQL): For data extraction and management. Power BI: For creating dashboards and visual reporting. Note: Support in Python, SQL, and Power BI is available through the India team. About You: The ideal candidate thrives in fast-paced, data-driven environments and enjoys working cross-functionally. You're a problem-solver with a technical edge and a solid understanding of financial and investment principles. Qualifications & Experience: Bachelor's degree in a STEM field, Finance, or a quantitative discipline. Strong financial modeling and Excel experience. Working knowledge of Python and/or SQL. Basic understanding of credit risk and investment structures. Comfortable working with large, complex datasets. What We Offer: Competitive Compensation. Exposure to global FinTech investment processes. Learn directly from Blenheim Chalcot, the world s leading digital venture builder. Hands-on experience with GenAI tools and next-gen data platforms. Private medical insurance for you and your immediate family. Life insurance coverage. 24 days annual leave + 10 public holidays. A dynamic and fun culture (we own the Rajasthan Royals IPL team!). About BCI Finance: BCI Finance is a private credit-specialist investment manager under Blenheim Chalcot, focused on empowering high-growth FinTech companies through flexible, empathetic debt solutions. Known for its strong track record through the Credit Opportunities Fund, BCI blends rigorous credit analysis with innovative funding strategies. About Blenheim Chalcot: Blenheim Chalcot has been building digital businesses for over 26 years across FinTech, EdTech, GovTech, HealthTech, and more. With a team of 3,000+ and a presence in the UK and India, Blenheim Chalcot helps ventures scale by providing strategic expertise and operational support in technology, growth, talent, finance, and legal. Diversity & Inclusion: At Blenheim Chalcot, we re committed to creating an inclusive culture. We celebrate diversity and aim to empower all employees to achieve their full potential through equal opportunities and respect for all voices. Qualification : Bachelor's degree in a STEM field, Finance, or a quantitative discipline

At Ugaoo, we re more than just a gardening brand we re a movement. With over 135 years of expertise in agriculture and horticulture through our legacy brand, Namdeo Umaji Agritech, Ugaoo is pioneering the future of gardening. As the global gardening market is expected to grow to $120 billion by 2027, we are at the forefront of this transformation. What does this mean for you? It means you have the opportunity to be part of a dynamic, fast-growing company that blends time-tested wisdom with modern innovation. Ugaoo is the ideal place for those who are eager to make an impact, challenge the status quo, and grow both personally and professionally. A Culture of Growth: At Ugaoo, we are GROWERS Growth-oriented, Resilient, Open-minded, Welcoming, Empathetic, and Responsible. These core values are not just buzzwords; they guide everything we do. Here, your ideas are valued, and you ll be in an environment that supports your career growth. Room to Innovate: We don t stick to the script. If you love taking ownership, stepping up, and challenging the status quo, Ugaoo is your stage. We encourage calculated risks and provide the space for you to explore new ideas, ensuring that you re always learning and growing. Performance-Driven Success: At Ugaoo, results matter. Your hard work and dedication will be recognized and directly contribute to both your success and that of the company. We reward ambition and create a performance-based environment that fosters achievement. Kinship and Collaboration: At Ugaoo, you re not just an employee, you re part of a family. We work together, celebrate together, and support each other every step of the way. Collaboration is at the heart of who we are. About the Opportunity: We are looking for an experienced and passionate Horticulturist to join our team and ensure the care and quality of our plants. This role involves overseeing plant health, propagation, pest control, and collaboration with various departments to maintain the highest standards in plant care. Responsibilities: Conduct regular inspections of plants to ensure their health and vitality. Implement and manage a comprehensive plant care program. Monitor and manage pest control measures, ensuring a healthy environment for all plants. Analyze soil conditions and recommend appropriate amendments to enhance plant growth. Ensure proper drainage and irrigation systems are in place and functioning efficiently. Propagate plants using various methods such as seeding, cutting, and grafting. Maintain accurate records of propagation activities. Coordinate the availability of plants for landscaping and other projects. Collaborate closely with departments such as Services, Maintenance, Retail, and Operations. Provide horticultural expertise and advice to internal teams as needed. Serve as a resource for all horticultural-related queries within the organization. Source and procure necessary materials within budgetary constraints. Monitor expenses and provide regular updates to management on costs and plant needs. Requirements: Bachelor's degree in Horticulture, Agriculture, or a related field. Minimum of 3 years of experience as a Horticulturist. Strong knowledge of indoor and ornamental plants. Excellent communication and interpersonal skills. Problem-solving abilities and attention to detail. Proficient in computer applications related to horticulture. Who We re Looking For: We re looking for individuals who are ready to take the next step in their careers. If you re driven, eager to learn, and excited to take ownership of your work, Ugaoo is the place for you. Join us, and let s grow together because we believe Plants Grow People. Qualification : Bachelor's degree in Horticulture, Agriculture, or a related field.

About Us: At Ugaoo, we're more than just a gardening brand; we re a movement. Rooted in the legacy of Namdeo Umaji Agritech, a pioneer with over 135 years of expertise in agriculture and horticulture, we are at the forefront of the global gardening market, which is projected to grow to $120 billion by 2027. Ugaoo is a dynamic, fast-growing company blending time-tested wisdom with modern innovation. As part of this journey, we are looking for passionate individuals eager to make an impact, challenge the status quo, and grow both personally and professionally. A Culture of Growth: We are GROWERS Growth-oriented, Resilient, Open-minded, Welcoming, Empathetic, and Responsible. These values are at the core of everything we do, creating an environment where your ideas are valued, and your career can thrive. Room to Innovate: We believe in breaking away from the ordinary. If you enjoy taking ownership, challenging norms, and exploring new ideas, this is the place for you. Performance-Driven Success: Your hard work will be recognized. In our performance-based environment, your contributions will directly impact the success of both yourself and the company. Kinship and Collaboration: You ll be part of a team that works together, celebrates wins together, and supports each other through challenges. We value collaboration and a sense of community. Key Responsibilities: Inventory Management: Monitor and maintain current inventory levels and process purchase orders as required. Order Tracking: Track inbound and outbound orders, and ensure proper documentation like GRN, putaway, and gate pass. Stock Replenishment: Ensure adequate inventory levels and replenish stock as needed. Trend Analysis: Assess inventory output on a daily, weekly, or monthly basis to identify trends in product productivity and any shortages in fast-moving products. Stock Audits: Perform physical inventory counts and reconcile actual stock count with computer-generated reports at the end of each month. Quality Checks: Perform quality checks of purchased orders (POs) received and ensure proper packaging and unpackaging. Claims Management: File claims for defective products and maintain appropriate documentation. Cross-Functional Collaboration: Work closely with teams like Customer Delight, Order Processing, and Logistics to ensure smooth inventory management operations. Requirements: Excellent Knowledge of MS Excel for data analysis and reporting. 3+ years of experience in managing inventory. Flexibility to adapt to dynamic business needs and an evolving work environment. Strong attention to detail, organizational skills, and problem-solving abilities. Who We re Looking For: We re looking for individuals who are eager to take the next step in their career. If you're driven, eager to learn, and excited about taking ownership of your work, Ugaoo is the place for you. Join us, and let s grow together because we believe Plants Grow People. Impact: Make a real difference in the company s growth. Collaboration: Work with a supportive and collaborative team. Growth: Learn, develop, and grow in an innovative and fast-paced environment.