Empathy Jobs in Pune

Technical Project Manager-II Location: Pune Employment Type: Full-Time About Calfus At Calfus, we deliver innovative AI agents and enterprise solutions that transform businesses in unimaginable ways. Our software engineering and ERP teams empower startups and enterprises to harness AI s full potential, automate complex workflows, and drive revenue growth. We pride ourselves on a culture of innovation, speed, and collaboration. As one of the fastest-growing companies in the AI space, we seek talented professionals who are passionate, driven, and ready to make an impact. About the Role As a Technical Project Manager-II, you will lead the successful delivery of complex technical projects from conception through deployment. Your role includes managing cross-functional teams, defining project scopes, creating timelines, allocating resources, and ensuring projects meet customer requirements on time and within budget. You will bridge communication between technical teams and stakeholders, proactively resolving issues to keep projects on track. Key Responsibilities Lead end-to-end delivery of GenAI/LLM-based software solutions across diverse business functions. Understand customer needs, translate them into technical requirements, and negotiate priorities. Build and nurture a strong engineering culture focused on respect, empathy, and best practices. Collaborate with principal engineers across Calfus locations to develop best-in-class products. Manage project scope, timelines, resources, and risks to ensure timely delivery. Facilitate communication between stakeholders and technical teams. Support engineering teams by addressing challenges and helping unblock technical issues. Apply Agile, Scrum, or other development methodologies effectively. Utilize project management and development tools (Jira, Git, Jenkins, Docker, etc.). Leverage cloud technologies (AWS, Azure) and understand system architectures. What We Expect From You 6+ years of relevant project management experience, with 5+ years in technical or IT environments. Proven success managing complex, multi-team software projects, especially involving AI/ML or GenAI/LLM solutions. Strong programming knowledge in one or more: Node.js, Java, Python, React.js, Angular. Deep understanding of software development life cycles and methodologies (Agile, Scrum, Waterfall). Experience with cloud architectures and deployment pipelines (DevOps, CI/CD). Excellent communication skills to engage technical and non-technical stakeholders. Ability to drive decision-making based on data and insights. Proficient with project management tools like Jira, MS Project, Asana, etc. Bonus Skills Certifications such as PMP, ScrumMaster or equivalent. Hands-on experience with DevOps and continuous integration/deployment practices. Familiarity with data pipelines from ingestion to dashboards is a plus. Benefits Comprehensive medical, group, and parental insurance. Gratuity and provident fund contributions. Wellness programs and birthday leave. Inclusive, fast-paced culture that values innovation and diversity. Equal Opportunity Statement Calfus Inc. is committed to creating an inclusive workplace where everyone regardless of background, identity, or experience has the opportunity to thrive. We celebrate diversity and encourage all qualified candidates to apply.

Position: Specialist, Patient Experience Location: Pune, Maharashtra, India Our Mission: Healthcare should work for patients but often it doesn t. At Zocdoc, we re changing that by giving power to the patient. We ve built the leading healthcare marketplace across all 50 states, enabling patients to find and book in-person or virtual care with ease. By empowering patients with choice and transparency, we aim to raise quality and lower costs in healthcare. Your Impact: As a Patient Experience Specialist, you ll create magical moments that connect patients to Zocdoc s mission. Your proactive problem-solving and empathetic approach will ensure a seamless, supportive experience for patients navigating healthcare. You ll thrive in a collaborative culture, delivering top-tier customer service that inspires continued trust and advocacy. You ll Enjoy This Role If You Are: A natural optimist with empathy and enthusiasm for solving problems and building genuine customer connections. A team player who thrives in a collaborative and fun environment. Driven to deliver outstanding customer service experiences that make a lasting positive impression. Adaptable and eager to learn new techniques and systems. Day-to-Day Responsibilities: Support patients via chat, email, and phone to ensure a smooth Zocdoc experience. Multitask by managing multiple patient requests simultaneously. Use problem-solving skills to answer questions and help patients secure needed appointments. What Success Looks Like: Demonstrating initiative, resourcefulness, and attention to detail with a strong sense of ownership. Communicating clearly and effectively, thriving in both independent and team settings. Delivering top-notch customer service (service industry experience a plus). Quickly adapting and excelling in a fast-paced environment. Sharing a passion for improving lives through technology. Benefits: Join a smart, supportive, and mission-driven team. Competitive compensation and medical insurance. Daycare/creche facility for kids. Corporate wellness programs including Headspace. Cellphone and Wi-Fi reimbursement. Competitive parental leave. Annual sponsored health checkups. Sabbatical leave for employees with over 5 years at Zocdoc. About Zocdoc: Zocdoc is the nation s leading digital health marketplace, helping millions of patients find, compare, and book care easily. Founded in 2007 with a mission to empower patients, Zocdoc is committed to diversity, equity, and inclusion, building a collaborative team that reflects the communities we serve. We are proud to be an equal opportunity employer.

Position: Senior HR Business Partner Location: Pune, Maharashtra, India Shift: 6 PM IST to 3 AM IST (to support EST hours) Our Mission: Healthcare should work better for patients. Zocdoc s mission is to empower patients with a leading healthcare marketplace that makes booking care easy and transparent across specialties and insurance plans nationwide. Your Impact on Our Mission: As a Senior HR Business Partner, you will be essential in fostering a caring, smart, and simple employee experience that drives business success. You ll collaborate closely with People teams in India and the US, coaching managers, leaders, and employees, while helping transform and scale Zocdoc s HRBP function. Your work will directly improve employee satisfaction, retention, and career development empowering the entire company to power better healthcare for patients. What You ll Do Daily: Collaborate with managers and People Operations on sensitive matters like performance management, investigations, terminations, and exit interviews. Build trusted relationships with employees, managers, and leadership through coaching and mentoring. Provide guidance on employee relations, HR policies, and Zocdoc best practices. Partner on performance reviews, talent assessments, compensation, and internal mobility processes. Execute and improve HR processes and policies to boost trust, efficiency, equity, and business outcomes. Manage legal and compliance risks proactively. Work cross-functionally with teams including DEI, Recruiting, Total Rewards, Legal, and Employee Resource Groups (ERGs). Serve as a key contact for employee questions about policy, relations, career growth, and learning. Support US teams by resolving tickets during EST hours. What Success Looks Like: 6-8 years of core HR Business Partner experience. Strong attention to detail and ownership mindset. Proven experience handling employee relations and investigations with discretion and empathy. Confident and consultative approach with diverse stakeholders. Familiarity with Excel, project management tools (e.g., Jira), and data reporting. Solid critical thinking and problem-solving skills, leveraging data for insights. Experience supporting multiple business units or verticals. Excellent communication across multiple channels. Comfortable working night shifts overlapping with EST hours. Good understanding of Indian Labour and Corporate Laws. Knowledge of Workday is a plus. Committed to fostering diversity, equity, inclusion, and belonging. Humble, respectful, and values treating everyone with dignity. Benefits: A supportive and talented team. Competitive pay and medical insurance. Perks like catered lunch, Ping Pong, daycare reimbursement. Wellness programs (Headspace), counseling via BetterLYF. Cellphone and Wi-Fi reimbursement. Parental leave, sabbatical after 5 years, and generous PTO. Annual health check-ups. About Zocdoc: Zocdoc is the leading digital health marketplace in the U.S., empowering millions of patients to find, compare, and book healthcare easily. Founded in 2007, Zocdoc fosters a diverse, inclusive, and collaborative culture driven by a mission to give power back to patients.

Data Engineer IBM Consulting About the Role Join us at IBM Consulting in one of our Client Innovation Centers, where we deliver specialized technical and industry expertise to both public and private sector clients worldwide. Our centers bring local skills and technical capabilities to help clients drive innovation and adopt cutting-edge technologies. A career at IBM Consulting is built on fostering long-term relationships and collaborating closely with clients around the globe. You ll work with leaders across multiple industries to advance the hybrid cloud and AI journeys of some of the world s most innovative and influential companies. Your ability to create impactful change will be empowered by IBM's strategic partner ecosystem and our robust technology platforms, including IBM Software and Red Hat. At IBM, curiosity and a continual pursuit of knowledge form the cornerstone of success. In your role, you'll be encouraged to challenge norms, explore new ideas beyond your immediate responsibilities, and deliver innovative solutions that make a meaningful difference for clients. Our culture is rooted in growth and empathy, ensuring long-term career development in an environment that celebrates your unique skills and experiences. Your Role and Responsibilities As a Data Engineer at IBM, you ll unlock the power of data, revealing insightful stories and complex patterns. You ll contribute to data gathering, storage, and both batch and real-time processing, playing an essential role in defining data management systems and identifying key data for analysis. Your key responsibilities will include: Predictive Modeling: Implementing, validating, and maintaining statistical and predictive models, utilizing big data techniques along with various machine learning methodologies. Enterprise Search Applications: Designing and deploying enterprise search applications like Elasticsearch and Splunk to meet client-specific needs. Collaboration & Agile Practices: Working in an agile, team-oriented environment, collaborating with data scientists, engineers, consultants, and database administrators to bring statistical rigor to predictive behavior challenges. Data Integration & Cleansing: Developing teams or writing programs to efficiently cleanse and integrate data, build predictive models, and evaluate the results. Required Education Bachelor's Degree in Computer Science, Information Technology, Data Science, or a related field. Preferred Education Master's Degree in a relevant technical discipline. Required Technical and Professional Expertise 4+ years of experience in data modeling and data architecture. Proficiency in data modeling tools like ERwin, IBM Infosphere Data Architect, and experience with database management systems. Familiarity with various data models, including relational, dimensional, and NoSQL databases. Strong understanding of business processes and how data supports business decision-making. Expertise in database design principles, data warehousing concepts, and data governance practices. Preferred Technical and Professional Experience Exceptional analytical and problem-solving skills, with a sharp attention to detail. Ability to work collaboratively in a team-oriented environment and manage multiple projects simultaneously. Knowledge of SQL or similar programming languages. At IBM Consulting, we foster a culture of growth, innovation, and collaboration. As a Data Engineer, you ll have the opportunity to work with some of the brightest minds in the industry, all while impacting critical data-driven solutions for global clients. Join us and be a part of a diverse team committed to driving change and shaping the future of technology and analytics. Qualification : Bachelor's Degree in Computer Science, Information Technology, Data Science, or a related field.

SAP Hybris Commerce Consultant/Developer Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your Role and Responsibilities As a Consultant/Developer, you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. You will work on projects that help clients integrate strategy, process, technology, and information to increase effectiveness, reduce costs and improve profit and shareholder value. You can take advantage of opportunities to master new skills, work across different disciplines, move into new challenges and develop a robust understanding of different industries. Your primary responsibilities include: Work in an Agile environment (with Product Owners, Requirement Managers, Developers, QA) to define requirements and design the solution, depending on the project. Participate in the software design, software development, and package implementation using industry standard platforms of SAP Hybris Commerce. Interfaces with system integrators and IT engineers on projects to ensure proper adherence to SDLC and platform integrity. Ensures software developed is held to high quality standards through code and design reviews. Become an integral part in providing Hybris Solutions to B2B and B2C customers. Required Education Bachelor's Degree Preferred Education Master's Degree Required Technical and Professional Expertise Minimum 4 to 5 years of experience in IT Industry in the SAP Hybris Commerce. Expertise with 5+ years in Java, Advance Java, Spring Framework, Java Script. Proficient in Hybris Commerce experience with 8+ years experience along with Hybris Commerce Implementation Project. Portfolio of previous work must be presented incorporating UI designs and/or sketches that demonstrate an understanding of wireframing, interaction design, visual design and design best practices. Preferred Technical and Professional Experience Proven Soft skills in written and verbal. You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies. Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work. Qualification : Bachelor's Degree

about the role As a Strategic Alliances Manager, you will be a key member of our Global Strategic Alliances team, responsible for helping enterprises experience the most advanced and innovative business solutions to help them compete effectively. You will help develop, manage, and drive revenue with our Strategic Alliance partners. preferred qualifications 2+ years experience in leading customer-facing organizations Ability to manage influence through persuasion, negotiation, and consensus building Ideally combined background of post-sale, sales & Alliance Management experience Strong empathy for Partners AND passion for revenue and growth Deep understanding of value drivers in recurring revenue business models Demonstrated desire for continuous learning and improvement Enthusiastic and creative leader with the ability to inspire others Excellent communication and presentation skills Relevant Bachelor's degree; preference for computer science or related degrees Qualification : Bachelor's degree; preference for computer science or related degrees

Introduction In this role, you will work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. You will collaborate with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you will be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground-breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience. Your Role and Responsibilities As a Software Developer you ll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients hybrid-cloud and AI journeys Your primary responsibilities include: Proficient Software Development with Microsoft Technologies: Demonstrate expertise in software development using Microsoft technologies, ensuring high-quality code and efficient application performance. Collaborative Problem-Solving and Stakeholder Engagement: Collaborate effectively with stakeholders to understand product requirements and challenges, proactively addressing issues through analytical problem-solving and strategic software solutions. Agile Learning and Technology Integration: Stay updated with the latest Microsoft technologies, eagerly embracing continuous learning and integrating newfound knowledge to enhance software development processes and product features. Required Technical and Professional Expertise Strong and proven background in Information Technology & working knowledge of .NET Core, C#, REST API, LINQ, Entity Framework, XUnit. Troubleshooting issues related to code performance. Working knowledge of Angular 15 or later, Typescript, Jest Framework, HTML 5 and CSS 3 & MS SQL Databases, troubleshooting issues related to DB performance Good understanding of CQRS, mediator, repository pattern. Good understanding of CI/CD pipelines and SonarQube & messaging and reverse proxy. Preferred Technical and Professional Expertise Good understanding of AuthN and AuthZ techniques like (windows, basic, JWT). Good understanding of GIT and it s process like Pull request. Merge, pull, commit Methodology skills like AGILE, TDD, UML

About the Role We are looking for a seasoned UX Designer for a B2B Low-Code/No-Code Platform to create intuitive user experiences for our web and app products. The ideal candidate should have an eye for clean and engaging design, possess proven UI skills and be able to translate high-level requirements into intuitive, user-friendly, functional and immersive user interfaces. Responsibilities 1. Business User-Centered Design Be able to strategize and implement design thinking. Lead the design process with a profound empathy for users and their needs. Conduct user research, expert reviews, heuristic analyses, and usability testing to deliver user centered, data-backed designs. 2. Ownership & Execution Take ownership of UX design tasks and drive them to completion with precision. Rapidly conceptualize step by-step user journeys and transform them into interactive prototypes for development teams. 3. Team Leadership & Mentorship Mentor junior designers and guide senior designers, fostering a collaborative and growth oriented environment. Own and implement their own design language and framework. Encourage and enforce design best practices across the development team. 4. Design Strategy Define and implement design strategies aligned with business goals and user needs. Collaborate closely with product managers, stakeholders, and engineering and testing teams to establish long term product strategies. Leverage data and research insights to inform design decisions and measure success. Quick study, should be able to grasp the concepts and find basic solutions and convert them into an interactive prototype for the development team to use. 5. Design Systems & Branding Develop, maintain, and curate scalable design systems. Create and update branding guidelines to ensure consistency across all user touchpoints. 6. Advocacy & Communication Advocate for the value of design across the organization, including with senior management. Facilitate cross-functional collaboration to align design goals with broader product strategies. Qualifications 1. Education A degree in UX Design (B.des or M.des), Human-Computer Interaction (HCI), or equivalent field of study. Certificate courses in UX design (minimum 6 months) or equivalent industry experience. 2. Previous Experience 8+ years of professional experience in UX design, with a focus on the entire UCD process from research to testing. SaaS platform design experience is highly preferred. 3. Tools Expertise in Figma for design, prototyping, and collaboration. Familiarity with collaborative platforms like Miro for sketching and ideation. Required Skills In-depth knowledge of user-centered design principles and methodologies. Proven track record of delivering industry standard products. Experience conducting quantitative user research and usability testing using online tools. Proficiency in creating and managing design systems. Strong background in product design, especially for scalable solutions. Good to Have Ability to discuss and present design concepts through collaborative platforms like Miro or Figma. Competence in conducting secondary research and presenting findings in clear, concise presentations. Qualification : A degree in UX Design (B.des or M.des), Human-Computer Interaction (HCI), or equivalent field of study.

A Culture of Growth: At Ugaoo, we embody values of Growth, Resilience, Open-mindedness, Welcoming, Empathy, and Responsibility. These principles are the foundation of our work culture, ensuring a supportive environment where your ideas are valued, and your career can thrive. Opportunities for Innovation: We encourage a culture where creativity and ownership are celebrated. If you're driven by challenges and passionate about making meaningful changes, Ugaoo offers the perfect platform to explore new ideas, take risks, and continuously develop your skills. Performance-Based Recognition: At Ugaoo, results are key. Your contributions are acknowledged, and your hard work directly impacts your success as well as the company s achievements. Collaboration and Teamwork: Joining Ugaoo means becoming a part of a supportive and unified team. Together, we collaborate, celebrate victories, and offer support to ensure collective growth and success. About the Role: We are seeking a motivated and dynamic Sales Executive to represent Ugaoo in the retail space. In this role, you will actively engage with customers, showcase Ugaoo products, and create a memorable in-store experience that drives both sales and brand loyalty. You will have the opportunity to interact directly with consumers, helping them find the best products to meet their needs and ensuring an exceptional shopping experience. Key Responsibilities: Product Demonstration: Engage customers by actively demonstrating and providing comprehensive information about Ugaoo products. Customer Engagement: Build a positive and professional image of Ugaoo, offering guidance to customers to help them choose products that best suit their needs. Identify Customer Needs: Listen attentively to customer preferences and requirements, offering personalized product recommendations. Promotional Setup: Organize and manage promotional stands or booths, ensuring that products are properly stocked and presented. Sales Reporting: Submit daily sales reports to the City Head, tracking product performance and customer insights. Key Requirements: At least 6 months of experience in retail or in-store sales. Exceptional verbal and interpersonal communication skills. Strong customer service orientation with a commitment to providing an outstanding customer experience. Energetic, adaptable, and proactive, with a natural curiosity and a positive, can-do attitude. Passion for creating engaging and enjoyable work experiences. Who We re Looking For: We are looking for an individual who is passionate about plants, e-commerce, and working as part of a dynamic, driven team. If you're eager to contribute to Ugaoo s growth, love interacting with customers, and are driven to excel in a retail environment, we would love to hear from you. A Perk for Joining Us: Your home will look great with the plants you bring into it once you join Ugaoo! Join Us and Grow Together. At Ugaoo, we believe that Plants Grow People, and we re excited to grow alongside you.

Introduction In this role, you ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. You ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including IBM Software Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you ll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. Your Role and Responsibilities As Consultant, you are responsible to develop design of application, provide regular support/guidance to project teams on complex coding, issue resolution and execution. Your primary responsibilities include: Lead the design and construction of new mobile solutions using the latest technologies, always looking to add business value and meet user requirements. Strive for continuous improvements by testing the build solution and working under an agile framework. Discover and implement the latest technologies trends to maximize and build creative solutions. Required Technical and Professional Expertise Mandatory Skills: LUW/Unix DB2 DBA ,Shell Scripting, Linux and AIX knowledge Secondary Skills: Physical DB2 DBA skills, PL/SQL Knowledge and exposure Expert knowledge of IBM DB2 V11.5 installations, configurations administration in Linux /AIX systems. Expert level knowledge in Database restores including redirected restore backup concepts. Excellent understanding of database performance monitoring techniques, fine tuning and able to perform performance checks query optimization Preferred Technical and Professional Expertise Good knowledge of utilities like import, load export under high volume conditions. Ability to tune SQLs using db2advisor db2explain. Ability to troubleshoot database issues using db2diag, db2pd, db2dart, db2top tec.

Customer Success Specialist Location: Pune, India Experience: 2+ years Job Type: Full-Time (On-site, US Shift) About ProMobi Technologies ProMobi Technologies is a leading Enterprise SaaS company based in Pune, India. Their product portfolio includes Unified Endpoint Management (UEM), Push-to-Talk communication, Consumer Finance, and HaaS. A key product, Scalefusion, provides cloud-based MDM solutions trusted by startups and Fortune 500 companies alike. About the Role As a Customer Success Specialist for Scalefusion, you'll play a critical role in managing the post-sales customer lifecycle. You ll be the bridge between customers and internal teams, ensuring a smooth onboarding experience, driving product adoption, and ultimately maximizing customer satisfaction and retention. Key Responsibilities Relationship Management: Serve as the primary point of contact for customers, providing ongoing support and strategic guidance. Customer Onboarding & Training: Guide new customers through product setup, deliver training sessions, and ensure early success. Support & Troubleshooting: Address user issues, resolve product-related queries, and coordinate with tech teams when necessary. Usage Monitoring: Analyze product usage trends to detect problems early and suggest optimization strategies. Revenue Growth: Identify upsell and cross-sell opportunities aligned with customer goals. Customer Advocacy: Relay feedback and feature requests to internal teams, acting as the customer s voice. Retention: Drive customer engagement and loyalty through consistent communication and value delivery. What You Bring Education: Bachelor s degree in Business, Marketing, or related field (or equivalent experience). Experience: 1 2 years in a customer-facing role, ideally in Customer Success or Account Management. Communication: Excellent verbal and written communication skills, with the ability to simplify complex technical concepts. Tools: Familiarity with CRM and ticketing platforms like Hubspot or Jira. Mindset: Empathetic, proactive, customer-centric, and comfortable working in a target-driven, fast-paced SaaS environment. Availability: Willingness to work US business hours (India night shift) from the Pune office. Bonus Skills Experience in the SaaS industry Understanding of Customer Success practices and metrics Multilingual communication abilities Qualification : Bachelors degree in Business, Marketing, or related field (or equivalent experience)

Software Engineering Manager Continuous Product Delivery (CPD) Location: Pune, India About the Team & Role As an Engineering Manager in the CPD Pune team, you will lead multiple software engineering teams focused on delivering long-term stability and exceptional customer experience for Rubrik s on-premise data backup and management platform. You will combine strong technical expertise with empathetic leadership to build high-performing teams and foster a culture centered on customer success and product quality. In this role, you will own the accountability for driving product stability, quality improvements, and successful roadmap delivery. You will collaborate closely with product managers, support teams, and other engineering leaders across India and the US, championing customer-centricity and continuous improvement. Key Responsibilities Hire, build, and grow strong, high-performing engineering teams. Lead by example with hands-on technical and operational involvement. Establish a culture of excellence, accountability, and customer focus. Collaborate with customers and support to troubleshoot and prioritize issues. Partner with Product Management and stakeholders to plan and deliver product roadmaps end-to-end. Drive metrics-driven initiatives to improve key performance indicators such as MTTR (Mean Time To Recovery) and reduce customer-found defects. Work with engineering leadership to improve product quality through fixes, tooling, and documentation. Manage project planning and prioritization, balancing roadmap delivery with operational needs. Mentor and coach engineers and senior contributors to maximize their growth and performance. Effectively handle customer escalations, leading from the front to ensure quick resolution. Qualifications & Skills Bachelor s degree in Computer Science or equivalent engineering discipline. 14+ years of industry experience with 2+ years in engineering management roles. Proven experience in solving complex problems and leading large-scale projects in distributed systems, preferably in storage, data protection, or security domains. Demonstrated ability to build and develop engineering teams. Strong communication skills, both written and verbal. Experience delivering enterprise-grade products with high quality standards. Skilled in managing hot customer escalations and driving quick turnarounds. Comfortable working with stakeholders across India and US time zones. About Rubrik Rubrik (NYSE: RBRK) is dedicated to securing the world s data through its Zero Trust Data Security platform. Powered by machine learning, Rubrik Security Cloud protects data across enterprise, cloud, and SaaS applications ensuring data integrity, availability, and resilience against cyberattacks and operational disruptions. Qualification : Bachelors degree in Computer Science or equivalent engineering discipline

At Ugaoo, we are more than just a gardening brand we are a movement. Built on the solid foundation of Namdeo Umaji Agritech, a leader with over 135 years of experience in agriculture and horticulture, Ugaoo is redefining the future of gardening. As the global gardening market is set to grow to $120 billion by 2027, Ugaoo is leading this transformation. What does this mean for you? It means the chance to be part of a rapidly expanding company that fuses timeless agricultural wisdom with cutting-edge innovation. As a young and dynamic company, Ugaoo offers a unique opportunity for individuals looking to make an impact, push boundaries, and grow both personally and professionally. A Culture of Growth: At Ugaoo, we embody the values of being Growth-oriented, Resilient, Open-minded, Welcoming, Empathetic, and Responsible. These values guide everything we do. Here, your ideas are encouraged, and your career growth is a priority. Room to Innovate: We believe in stepping off the beaten path. If you thrive on taking ownership, challenging the status quo, and bringing fresh ideas to the table, Ugaoo provides the perfect environment for you. We embrace calculated risks and foster an atmosphere that promotes continuous learning and growth. Performance-Driven Success: At Ugaoo, results matter. In our performance-based culture, your hard work is recognized, and your contributions will directly influence both your success and the company s growth. Kinship and Collaboration: When you join Ugaoo, you become part of a collaborative and supportive team. We celebrate each other s victories, work together through challenges, and always have each other's backs. The sense of community here is core to who we are. Responsibilities: Brand Building & Sales Growth: Lead and nurture the Ugaoo brand while driving sales through offline channels within the assigned region. Regional Leadership: Oversee retail activities in COCO and SIS stores, providing leadership and guidance to ensure consistency and growth across the region. Strategic Planning: Create a business plan for the region based on the SIS model and recruit, train, and manage SIS partners and staff, including brand promoters. Expansion Initiatives: Identify premium retail locations to establish Standalone Exclusive Retail Stores or Kiosks in high-traffic malls. Sales Analysis & Reporting: Review regional sales data and operational reports, utilizing the information to project sales, determine profitability, set targets, and identify new market opportunities. Marketing & Promotions: Develop marketing programs and promotional campaigns aimed at increasing store sales and brand visibility. Operational Excellence: Identify opportunities for operational improvements and implement strategies, policies, and training programs to optimize productivity and employee morale. Expense Control: Monitor and control expenses by streamlining store operations, ensuring profitability within the region. Team Management: Manage store staffing by recruiting, orienting, training, and retaining employees who align with Ugaoo s values and standards. Collaboration: Work closely with the Head of Retail to develop sales strategies, sales quotas, and territory expansion plans. Market Awareness: Stay informed on market trends, competitive landscape, and evolving sales techniques to maintain a competitive edge. Requirements: Minimum 8 years of experience in retail operations, including expertise in developing COCO and SIS stores. Strong knowledge of local geography and demographics. Ability to travel frequently and own a vehicle. Excellent management, leadership, and organizational skills. Exceptional analytical and problem-solving abilities. Who We re Looking For: If you have a passion for plants, e-commerce, and being part of an enthusiastic team, Ugaoo may be the perfect fit for you. You will have the opportunity to shape the future of our retail presence while growing professionally alongside a vibrant and forward-thinking company. A Perk for Joining Us: Your home will look great with Ugaoo plants once you re on board! Join Us and Grow Together: At Ugaoo, we truly believe that "Plants Grow People," and we are excited to grow alongside you.

At Ugaoo, we re more than just a gardening brand we re a movement. Rooted in the 135-year legacy of Namdeo Umaji Agritech, a pioneer in agriculture and horticulture, Ugaoo is paving the way for the future of gardening. With the global gardening market expected to reach $120 billion by 2027, we are at the forefront of this exciting transformation. What does this mean for you? It means the opportunity to join a dynamic, fast-growing company that blends time-honored expertise with modern innovation. As a young and agile company, Ugaoo is the ideal place for individuals looking to make an impact, challenge conventions, and grow personally and professionally. A Culture of Growth: At Ugaoo, we are GROWERS Growth-oriented, Resilient, Open-minded, Welcoming, Empathetic, and Responsible. These values are not just buzzwords; they drive everything we do. Here, you will find a supportive environment where your ideas are valued and your career can flourish. Room to Innovate: We embrace creativity and innovation. If you are someone who thrives on taking ownership, challenging the status quo, and pushing boundaries, Ugaoo is the place for you. We provide the space and encouragement to explore new ideas, take calculated risks, and continuously grow. Performance-Driven Success: At Ugaoo, we value results and ambition. Your hard work and dedication will be recognized, and your contributions will directly impact the company s success and your own growth. Kinship and Collaboration: When you join Ugaoo, you are not just an employee; you are part of a united team. We celebrate success together, support one another through challenges, and work collaboratively to achieve our goals. The sense of community here is fundamental to who we are. Responsibilities: Oversee daily logistics operations, including order processing, dispatch, and timely delivery. Coordinate local and intercity transportation to ensure cost-effectiveness and efficiency. Maintain strong relationships with vendors, carriers, and other logistics partners. Resolve logistics-related issues and provide effective solutions. Maintain detailed records of shipments, vendors, and other essential logistics information. Collaborate with other departments to ensure seamless logistics operations. Quickly and efficiently resolve any logistics-related challenges that arise. Handle Daily Quick Commerce appointments and dispatches, ensuring smooth operations. Requirements: A Bachelor s degree in business administration, logistics, supply chain, or a relevant field. At least 1 year of prior experience in a similar role, ideally within the offline/retail industry. Experience in scheduling and dispatch operations. Self-motivated, target-oriented, results-driven, and comfortable working in a team environment. Who We re Looking For: We are seeking individuals who are not just looking for a job but are ready to embark on a growth-driven journey. If you are accountable, motivated, and eager to expand your role, you ll thrive at Ugaoo. We want go-getters who are not afraid to roll up their sleeves, challenge themselves, and make a tangible impact. At Ugaoo, the sky isn t the limit it s just the beginning. Join Us and Grow Together: Because at Ugaoo, we believe that "Plants Grow People." We look forward to growing alongside you. Qualification : Bachelors degree in business administration, logistics, supply chain or relevant field

A Culture of Growth: At Ugaoo, we are GROWERS Growth-oriented, Resilient, Open-minded, Welcoming, Empathetic, and Responsible. These values guide everything we do. Here, your ideas are valued, and your career growth is a priority in a supportive environment. Room to Innovate: We thrive on innovation. If you re someone who enjoys taking ownership, stepping up, and challenging the status quo, Ugaoo is the perfect platform for you. We encourage calculated risks, creative thinking, and provide the space to continuously learn and grow. Performance-Driven Success: At Ugaoo, we celebrate results. Your hard work and dedication will be recognized, and your contributions will directly impact both the company s success and your personal growth. Kinship and Collaboration: Here, you re more than just an employee you re part of a collaborative team. We work together, celebrate together, and support each other every step of the way. The sense of community here is central to who we are. About the Opportunity: We are seeking a driven and innovative individual for a key role in overseeing the end-to-end process of bringing a new product to market, revitalizing an existing product, or introducing a product to a new market. This position will involve setting the product vision, collaborating across teams, and guiding the product strategy to success. Responsibilities: Define the product vision and strategy, and take ownership of its success. Lead the creative process for developing and curating new ideas and determine which should be advanced into features that drive product strategy forward. Define feature requirements and the desired user experience. Collaborate with cross-functional teams to transform customer and market insights into a clear, actionable product roadmap. Develop and execute product launch strategies, including marketing concepts and influencer collaborations, as well as communicating through marketplaces, websites, and social media. Conduct post-launch reviews to identify opportunities for process and product improvements. Act as a product evangelist, raising awareness and understanding of the product across teams and stakeholders. Develop pricing and positioning strategies that align with the product and brand identity. Lead the design and development of innovative, sustainable packaging solutions that align with both product and brand requirements. Evaluate and select vendors who meet Ugaoo s standards for quality, cost, and reliability. Research patents, copyrights, and trademarks to ensure compliance and avoid infringement issues. Requirements: An MBA from a reputed B-school. A passion for plants and gardening. Ability to utilize user insights, data, and statistical analysis to inform product decisions. Up-to-date knowledge of market and technology trends affecting new product development. Excellent communication, interpersonal skills, attention to detail, and the ability to think quickly under pressure. Who We re Looking For: We re seeking individuals who are ready to take the next step in their careers. If you are driven, eager to learn, and excited to take ownership of your work, Ugaoo is the perfect place for you. Join us, and let s grow together, because we believe Plants Grow People. Qualification : MBA from any reputed B-school

A Culture of Growth: At Ugaoo, we are GROWERS Growth-oriented, Resilient, Open-minded, Welcoming, Empathetic, and Responsible. These core values guide everything we do. Here, your ideas will be valued, and you ll be in an environment that fosters both personal and professional growth. Room to Innovate: We believe in challenging the status quo. If you are someone who thrives on taking ownership, pushing boundaries, and exploring new ideas, Ugaoo is your stage. We encourage calculated risks and offer space for continuous learning and development. Performance-Driven Success: In our results-oriented environment, hard work and dedication are rewarded. Your contributions will directly impact Ugaoo s success, and your personal achievements will be recognized and celebrated. Kinship and Collaboration: At Ugaoo, you are part of a team. We work together, celebrate together, and support one another every step of the way. This collaborative spirit is at the heart of our culture. About the Opportunity: We are looking for an experienced and driven Accounts Executive to manage our financial operations. This role involves overseeing bookkeeping, managing financial transactions, and supporting the team with various accounting and financial activities. Responsibilities: Manage all financial transactions, ensuring accurate bookkeeping and accounting activities. Perform regular reconciliations of bank transactions, supplier statements, and customer accounts. Collaborate with departments like sales, procurement, and operations to support their financial needs. Investigate and resolve discrepancies in financial records. Assist with monthly preparation of GSTR 1, GSTR 3B, and GSTR 2A reconciliation. Support with monthly compliance filings including GST and TDS. Prepare and assist with Monthly MIS reports. Provide accounting and financial support as requested by the Manager. Requirements: Graduation or Post-Graduation in Commerce or a related field. Strong knowledge of GST (GSTR 1, GSTR 3B, GSTR 2A reconciliation), TDS (24Q & 26Q), and return filing. Proficiency in Tally and advanced Excel. Experience with Ginesys ERP or similar ERP systems is preferred. A minimum of 3+ years of experience in accounting and finance. Who We re Looking For: We re looking for individuals who are ready to take the next step in their careers. If you are driven, eager to learn, and excited about taking ownership of your work, Ugaoo is the place for you. Join us, and let s grow together because we believe Plants Grow People. Qualification : Graduation/PG in commerce or related field.

At Ugaoo, we re more than just a gardening brand; we are a movement. Rooted in the rich legacy of Namdeo Umaji Agritech, a pioneer with over 135 years of expertise in agriculture and horticulture, we are charting a fresh course for the future of gardening. The global gardening market is projected to grow to $120 billion by 2027, and Ugaoo is at the forefront of this transformation. We are a young, dynamic company blending time-tested wisdom with modern innovation. Ugaoo offers the perfect platform for individuals eager to make an impact, push boundaries, and grow both personally and professionally. A Culture of Growth: We are GROWERS Growth-oriented, Resilient, Open-minded, Welcoming, Empathetic, and Responsible. These values guide everything we do and create an environment where your ideas are valued, and your career can flourish. Room to Innovate: We encourage ownership and challenge the status quo. We provide a space for new ideas and calculated risks, ensuring continuous learning and growth. Performance-Driven Success: In our performance-based environment, hard work is recognized, and your contributions will directly impact both your success and the company s. Kinship and Collaboration: At Ugaoo, you re part of a unit. We work together, celebrate together, and support each other. Collaboration is at the heart of everything we do. About the Role: We are looking for a proactive and detail-oriented Client Servicing Executive to manage and streamline our garden services and maintenance operations. The ideal candidate will ensure smooth coordination between clients and our team of gardeners, while addressing any on-field challenges. This role requires excellent interpersonal skills, organization, and the ability to perform under pressure. Key Responsibilities: Scheduling and Coordination: Plan weekly gardener visits based on client Annual Maintenance Contracts (AMCs). Communicate visit details to both clients and gardeners a day in advance. Field Support: Address concerns or issues faced by gardeners during field operations. Adapt schedules quickly to accommodate last-minute changes. Expense Management: Verify and process monthly expenses submitted by gardeners. Training and Meetings: Conduct monthly meetings with gardeners, alongside the Manager, to ensure continuous training and development. Client and Team Communication: Maintain clear communication with clients regarding visit schedules and updates. Requirements: Bachelor s degree in any field (Agriculture/Horticulture preferred). Minimum of 2 years experience in client servicing or customer support. Strong interpersonal and communication skills. Ability to work in high-pressure environments and possess excellent problem-solving skills. Proficiency in handling bulk communication. Proactive task management and a team-player attitude. Who We re Looking For: We are seeking individuals who are ready to embark on a journey, not just a job. If you're accountable, driven, and eager to grow beyond your current role, you ll thrive here. We are looking for go-getters who aren t afraid to roll up their sleeves, challenge themselves, and make a tangible impact. Join us, and let s grow together starting with you. Because at Ugaoo, we believe Plants Grow People. Impact: Make a tangible difference within a growing company. Collaboration: Work with a supportive, collaborative team. Growth: Learn, develop, and grow in a fast-paced, innovative environment. Qualification : Bachelors degree in any field (Agriculture/Horticulture preferred).

Culture of Growth: At Ugaoo, we are GROWERS Growth-oriented, Resilient, Open-minded, Welcoming, Empathetic, and Responsible. These values are more than just buzzwords; they guide everything we do, and we provide an environment where your ideas are valued and your career can flourish. Room to Innovate: We encourage calculated risks and support ownership. If you're someone who loves to step up and challenge the status quo, you'll thrive here. Performance-Driven Success: Your hard work and dedication will be recognized, and your contributions will have a direct impact on the company s success. Kinship and Collaboration: At Ugaoo, you re part of a community. We work together, celebrate together, and support each other every step of the way. About the Opportunity: We are looking for a Customer Retention Specialist to take the lead in developing and executing strategies to increase customer lifetime value and reduce churn. This role requires someone with a deep understanding of customer behavior, who can use data to identify opportunities to improve retention. The ideal candidate is a creative, data-driven marketer who is digitally-savvy, curious, and eager to learn. You will work closely with cross-functional teams and report to the Co-founder to execute strategic initiatives aimed at improving customer engagement and retention. Responsibilities: Retention Strategy Development: Develop and execute customer retention strategies aligned with company goals. Identify opportunities to improve retention and customer lifetime value through data analysis. Data Analysis: Analyze customer data to identify trends, insights, and actionable opportunities for retention initiatives. Build customer segmentation models to target specific segments with relevant campaigns. Campaign Management: Manage retention campaigns across various channels such as email, SMS, app push notifications, etc. Implement automation campaigns at various stages of the customer lifecycle. Conduct A/B testing to optimize campaign performance and engagement. Collaboration & Reporting: Collaborate with cross-functional teams (design, product, customer service) to ensure retention goals are met. Monitor and report on retention metrics to senior management, showcasing the success of initiatives. Customer Feedback: Respond to customer feedback and inquiries regarding retention efforts to ensure satisfaction and engagement. Requirements: Bachelor s degree in Marketing, Business, or a related field. 2+ years of experience in customer retention, CRM, or a related field. Strong analytical skills with experience working with customer data. Excellent communication skills, both written and verbal. Familiarity with email marketing platforms, CRM software, and customer data platforms. Knowledge of A/B testing methodologies and campaign optimization tactics. Ability to work collaboratively across departments and with external vendors. Who We re Looking For: We re seeking individuals who are driven, accountable, and ready to embark on a journey. If you're excited to take ownership of your work, challenge yourself, and make a real impact, you ll thrive at Ugaoo. We re looking for go-getters who want to grow beyond their current role and help Ugaoo reach new heights. At Ugaoo, the sky isn t the limit it s just the beginning. Join us, and let s grow together because we believe Plants Grow People. Impact: Lead retention strategies that directly contribute to company success. Growth: A platform for continuous personal and professional growth. Collaboration: Work alongside a passionate team that supports and celebrates your success. Qualification : Bachelor's degree in marketing, business, or a related field

About Us: At Ugaoo, we are more than just a gardening brand we re a movement. With over 135 years of experience in agriculture and horticulture through Namdeo Umaji Agritech, we re charting a fresh course for the future of gardening. The global gardening market is projected to grow to $120 billion by 2027, and Ugaoo is at the forefront of this exciting transformation. Ugaoo offers you the opportunity to be part of a dynamic, fast-growing company that combines time-tested wisdom with modern innovation. If you re looking to make an impact, challenge yourself, and grow both personally and professionally, Ugaoo is the perfect place for you. A Culture of Growth: We are GROWERS Growth-oriented, Resilient, Open-minded, Welcoming, Empathetic, and Responsible. These values are not just words; they guide everything we do. At Ugaoo, you ll find a supportive environment where your ideas are valued and your career can flourish. Room to Innovate: We encourage ownership and challenge the status quo. If you re someone who loves taking risks and exploring new ideas, this is the place for you. Performance-Driven Success: We reward ambition and recognize hard work. Your efforts will directly impact Ugaoo s success. Kinship and Collaboration: You re not just another employee; you re part of a team. We work together, celebrate together, and support each other at every step. Responsibilities: As a Horticulture Supervisor, you ll play a pivotal role in overseeing and managing day-to-day gardening tasks and the team. Your responsibilities include: Garden Management: Oversee daily gardening tasks such as planting, pruning, weeding, fertilizing, watering, and pest control across different projects. Ensure that all gardening equipment is maintained and in good working condition. Team Leadership: Lead, motivate, and supervise a team of gardeners. Develop and maintain weekly and monthly work schedules. Assign tasks based on priority, team skills, and project requirements. Conduct regular team meetings to discuss progress and address any issues. Client & Property Owner Liaison: Liaise with clients or property owners to understand their requirements and ensure satisfaction. Project Inspection & Reporting: Conduct regular inspections of projects to ensure work meets quality standards. Maintain records of tasks completed, schedules, and any encountered issues. Serve as the main point of contact between the gardening team and upper management. Requirements: Bachelor s degree or diploma in Horticulture or a related field. Minimum 3 years of experience in a similar role (e.g., Horticulture Supervisor, Maintenance Supervisor). Solid knowledge of indoor & outdoor plants, plant care techniques, landscape maintenance practices, and pest management. Strong leadership and supervisory skills with the ability to manage and motivate a team. Excellent organizational and time-management abilities. Self-motivated, target-oriented, and results-driven. Enjoy working in a collaborative team environment. Who We re Looking For: We are seeking someone who is passionate about plants, gardening, and e-commerce. If you thrive in a fast-paced environment, love taking ownership of your work, and want to be part of a super-passionate team, Ugaoo is the place for you. Bonus: your home will look amazing once you join us! Qualification : Bachelors Degree or Diploma in Horticulture or similar field

A Culture of Growth: We are GROWERS Growth-oriented, Resilient, Open-minded, Welcoming, Empathetic, and Responsible. These values aren t just buzzwords; they shape everything we do. At Ugaoo, you ll find a supportive environment where your ideas are valued, and your career can flourish. Room to Innovate: We don t stick to the script. If you love taking ownership, stepping up, and challenging the status quo, Ugaoo is your stage. We encourage calculated risks and provide the space to explore new ideas, ensuring that you re always learning and growing. Performance-Driven Success: Results matter here. Your hard work and dedication will be recognized, and your contributions will directly impact both your success and Ugaoo s. Kinship and Collaboration: At Ugaoo, you re not just another employee you re part of a unit. We work together, celebrate together, and support each other every step of the way. About the Opportunity: We are looking for a dynamic and results-driven Talent Acquisition Executive to join our team. In this pivotal role, you will be responsible for sourcing and hiring top talent across various channels while contributing to employer branding. You ll collaborate closely with departments, building a strong talent pipeline for current and future hiring needs. We re looking for someone with 2-3 years of talent acquisition experience, exceptional communication and organizational skills, and a strategic mindset for sourcing the right talent. You will work closely with hiring managers to ensure a seamless recruitment process. Responsibilities: Collaborate with hiring managers to understand role requirements and timelines, and provide regular updates on progress. Source candidates through online channels (LinkedIn, Naukri, Indeed, Updazz, etc.) to create an effective outreach strategy. Develop compelling job descriptions and interview questions that align with role expectations. Screen, shortlist, and evaluate candidates for suitability based on resumes, portfolios, and references. Plan and coordinate interviews, including screening calls, assessments, and in-person or virtual interviews. Maintain accurate recruitment records, including interview feedback and documentation. Present job offers and negotiate terms with successful candidates, ensuring a positive experience. Work with the HR Ops team to streamline the onboarding process, ensuring smooth transitions for new hires. Build and maintain a talent pool for future hiring needs, particularly for key roles in marketing, customer experience, and e-commerce. Enhance the employer brand by promoting the company via social media, events, and networking opportunities. Stay updated on recruitment trends, salary benchmarks, and hiring practices in the D2C space. Requirements: Minimum 2 years of experience in Talent Acquisition or a similar role. Bachelor s/Post Graduate degree in Human Resource Management or a similar field. Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods. Proficient in various hiring channels (LinkedIn, job boards, etc.). Excellent communication skills, both written and verbal. Who We re Looking For: We re looking for individuals who aren t just looking for a job they re ready to embark on a journey. If you re accountable, driven, and eager to grow beyond your current role, you ll thrive at Ugaoo. We want go-getters who aren t afraid to challenge themselves and make a tangible impact. At Ugaoo, the sky isn t the limit it s just the beginning. Join us, and let s grow together, because we believe Plants Grow People. Qualification : Bachelors/Post Graduate degree in Human Resource Management or similar.