Employee Engagement Jobs in Bengaluru
671 Jobs Found
People Operations Analyst
Falconx
People Operations Analyst FalconX Location: Bangalore Experience: 1 3 Years Education: Bachelor s degree in Human Resources, Business Administration, or related field About FalconX FalconX is a pioneering team of operators, investors, and builders transforming institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the complexities of the digital asset market. Our platform empowers clients to navigate the crypto ecosystem seamlessly, providing the infrastructure, liquidity, and tools needed for institutional strategies from start to scale. Role Overview We are seeking a People Operations Analyst to join our growing People team in Bangalore. You will be responsible for delivering a smooth, efficient, and high-quality employee experience across the full lifecycle from onboarding to offboarding while ensuring our people processes are accurate, scalable, and compliant. Key Responsibilities HR Systems & Administration Maintain accurate and up-to-date employee records and confidential staff information. Prepare and manage employment contracts, policies, procedures, and standard HR letters. Manage employee status changes such as promotions, transfers, and terminations. Identify opportunities to improve people processes, including system enhancements or policy updates. Generate and analyze HR reports to support monthly, quarterly, and annual metrics. Global Onboarding & Offboarding Coordinate pre-joining formalities, documentation collection, and system setup. Support offboarding processes, including checklists, documentation, and system updates. Ensure a smooth onboarding experience for new hires. Initiate background checks and coordinate with vendors and candidates. Recruiting Operations Maintain and update global offer letter templates in line with compensation and legal guidelines. Manage post-offer candidate engagement to ensure a positive pre-joining experience. Support Talent Acquisition on operational projects, including referral bonuses and data hygiene. General HR Support Respond to employee queries regarding HR policies, processes, or documentation. Support HR projects, audits, and initiatives aimed at improving efficiency and compliance. Required Qualifications Bachelor s degree in Human Resources, Business Administration, or a related field. 1 3 years of experience in HR Operations, People Operations, or Recruiting Operations. Strong attention to detail, organizational skills, and time-management abilities. Ability to handle confidential information with integrity. Excellent written and verbal communication skills; comfort working with global teams. Proficiency with HRIS tools, ATS systems, and Google Workspace/Microsoft Office Suite. Experience in a growth-stage startup is a plus. Proven ability to manage multiple projects and priorities in a fast-paced environment. Enable a smooth and positive employee experience across the organization. Drive efficiency and accuracy in HR operations and reporting. Partner with teams across the globe to ensure consistent, compliant, and scalable processes. Play a critical role in supporting a fast-growing organization at the intersection of finance and technology. Qualification : Bachelors degree in Human Resources, Business Administration, or related field
Apac Employee Relations Lead
Finastra
Position: APAC Employee Relations Lead Location: Bengaluru Type: Full-time About Finastra Finastra is a dynamic global leader in open finance software solutions, committed to expanding access to financial services worldwide. Our innovative platforms cover Lending, Payments, Treasury & Capital Markets, and Universal Banking. Proudly serving over 8,000 customers including 45 of the world s top 50 banks we strive to drive financial inclusion for all. As we navigate an exciting M&A process to become an independently backed organization, this is a unique opportunity to join a vibrant, diverse company that values fresh perspectives and a commitment to doing well by doing good. Role Overview We are seeking an experienced and proactive Regional Employee Relations Lead to join our team in Bengaluru. In this critical role, you will partner closely with business leaders and employees across India, ensuring HR practices align with local labor laws and Finastra s global policies. You will support the employee lifecycle, ensure compliance, and contribute to fostering a positive, inclusive workplace culture. Key Responsibilities Serve as the primary HR contact for employees and managers in India regarding employment concerns and employee relations matters. Ensure full compliance with Indian labor laws, employment regulations, and internal HR policies. Collaborate with global HR teams to implement and localize HR programs, providing guidance on compensation, benefits, and HR systems. Manage HR documentation, contracts, and employee records in line with legal requirements. Support internal audits and assist with regulatory reporting as needed. Promote a culture of inclusion, engagement, and continuous improvement across the organization. Experience, Skills & Capabilities 8+ years of HR experience, ideally within a global HR team or tech-driven environment. In-depth knowledge of Indian labor laws and HR compliance requirements. Experience in constituting statutory internal committees as per legal and regulatory mandates. Excellent interpersonal, communication, and stakeholder management skills. Ability to work both independently and collaboratively in a fast-paced, dynamic environment. Proficiency with HRIS systems and Microsoft Office Suite. Strong analytical mindset and risk management capabilities. Team player with the ability to work cross-functionally and support diverse stakeholders.
Sales Hrbp
Ninjacart
Sales HR Business Partner (HRBP) Location: Bengaluru Work Type: Full-Time Ninjacart Pioneer. Challenge Yourself. Create Better Lives. At Ninjacart, we re building India s largest and most trusted agritech ecosystem revolutionizing how food and agri supply chains operate. Through technology, innovation, and collaboration, we empower farmers, traders, and retailers to grow sustainably while improving the lives of millions across the agri value chain. From Ninjacart for retailers to Ninja Mandi, Ninja Global, Ninja Kirana, and Ninja Kisaan, our platforms serve the unique needs of every agri stakeholder. Backed by global investors such as Accel, Tiger Global, Flipkart, Walmart, Qualcomm Ventures, and Nandan Nilekani, we are on a mission to build the most inclusive, efficient, and trusted AgriTrade Network in the world. About the Role As a Sales HR Business Partner (HRBP), you ll work closely with our dynamic sales teams to align people strategy with business goals. You will drive engagement, strengthen culture, support capability building, and ensure smooth HR operations acting as a trusted advisor to both leaders and employees. Key Responsibilities Partner with the Sales leadership team to design and execute HR strategies that enhance business performance. Foster a positive, engaging, and high-performance culture by implementing employee engagement initiatives. Communicate and ensure adherence to HR policies, procedures, and compliance requirements. Maintain and update accurate employee records and support payroll and HR operations. Identify training needs and coordinate relevant learning and development programs. Track and analyze HR metrics such as attrition, engagement, and performance trends to inform business decisions. Support performance management, talent reviews, and career development discussions. Serve as a bridge between employees and management, driving transparency, trust, and alignment with organizational goals. Bachelor s degree in Human Resources, Business Administration, or a related field (Master s degree or HR certification is a plus). 1 3 years of experience as an HR Business Partner, preferably supporting sales or field teams. Strong understanding of HR processes, employee engagement, and talent development. Excellent interpersonal, communication, and relationship-building skills across all organizational levels. A proactive, adaptable, and collaborative mindset someone who thrives in a fast-paced, evolving environment. At Ninjacart, you ll find purpose in every project and passion in every team. You ll be part of a company that values innovation, impact, and inclusion where every Ninja contributes to creating better lives across India s agri landscape. Become a Ninja. Transform the AgriFuture. Qualification : Bachelors degree in Human Resources, Business Administration, or a related field
Customer Experience Training Manager
Kia India Private Limited
Position: Customer Experience Training Manager Location: Bengaluru Experience: 4 to 10 years Education: B.Tech / B.E. / MBA Role Overview We are seeking an experienced and passionate Customer Experience Training Manager to lead the delivery of impactful training programs across our dealer network. This role focuses on enhancing customer satisfaction by elevating soft skills, reinforcing Kia values, and closing service delivery gaps through hands-on, on-the-job training (OJT). You will play a key role in shaping the customer journey at the dealership level. Key Responsibilities Training Delivery & Execution Plan and conduct On-the-Job Training (OJT) programs for Sales & Service teams at Kia dealerships. Deliver soft skills and customer etiquette training, including refresher sessions. Conduct need-based training in response to customer complaints or service gaps. Promote and instill Kia values and behaviors across the dealership network. Training Needs Analysis & Planning Assess training needs in collaboration with regional field teams. Identify knowledge and behavior gaps based on customer feedback and operational data. Develop customized training plans to address specific performance issues. Reporting & Performance Tracking Generate and circulate periodic training reports, dealer scorecards, and monthly review templates. Prepare regional review reports, MIS reports, and contribute to the Annual Business Plan. Track and monitor training effectiveness and its impact on customer satisfaction metrics. Cross-functional Coordination Collaborate with regional teams and dealership management to ensure smooth execution of training programs. Escalate and resolve issues in a timely manner to maintain training effectiveness and continuity. Additional Responsibilities Support with ad-hoc initiatives as assigned by the reporting manager. Continuously update content and training delivery methods to align with industry trends and customer expectations. Skills & Competencies Proven experience in training delivery and customer experience management Strong understanding of automobile sales & service processes (experience with dealerships is a plus) Excellent presentation, communication, and interpersonal skills Effective in participant engagement, with strong platform delivery skills Ability to analyze feedback, identify trends, and implement corrective actions Proficiency in MS Office (Excel, PowerPoint, Word) and reporting tools Preferred Background 4 10 years of experience in training, customer experience, or automotive retail operations Prior work with automobile brands or dealerships is highly preferred Be part of a dynamic, forward-thinking organization where customer experience is at the heart of everything we do. Help shape a customer-first culture by empowering dealer teams through effective training and coaching. Apply now to lead the evolution of customer experience across our dealer network. Qualification : B.Tech / B.E. / MBA
Plant Hr Executive/generalist
Sansera Engineering
Plant HR Executive / Generalist Location: Bengaluru Department: Plant HR Designation: Executive Experience: 3 to 4 Years Education: MSW / MBA (HR) Job Summary As a Plant HR Executive at Sansera Engineering, you will be responsible for supporting a wide range of HR activities within the manufacturing facility. This includes manpower planning, grievance handling, payroll coordination, compliance, and employee engagement. The role requires a hands-on HR professional who can balance administrative efficiency with employee-centric support. Key Responsibilities 1. Floating Manpower Management Manage timely recruitment and deployment of contract/floating manpower. Liaise with manpower agencies to ensure optimal workforce availability for all shifts. 2. Grievance Handling Serve as the first point of contact for contract employee issues. Address and resolve grievances in a timely, fair, and policy-compliant manner. 3. MIS Reporting Generate and maintain monthly reports on attendance, manpower, attrition, and recruitment. Support HR planning with data insights and dashboards. 4. Payroll Support Assist in attendance reconciliation, leave tracking, and overtime validation. Coordinate with the payroll team to ensure accurate and timely salary processing. 5. Facility Operations (Canteen, Transport & Security) Monitor and manage daily operations in coordination with service vendors. Ensure SLA adherence and address employee feedback related to these services. 6. Employee Engagement & Communication Organize engagement activities, cultural events, and welfare initiatives. Support the creation of an inclusive and motivated work environment. 7. General Administration Oversee housekeeping, stationery, and basic facility maintenance. Ensure compliance with safety, hygiene, and company policies. 8. Continuous Improvement (Kaizen) Encourage employee participation in Kaizen initiatives. Track and document implementation of improvement suggestions. Skills & Competencies Strong interpersonal and communication skills. Proficient in MS Office (Excel, Word, PowerPoint). Basic knowledge of labor laws, HR compliance, and statutory requirements. Effective problem-solving and coordination abilities. Ability to independently manage field-level and administrative responsibilities. Qualification : MSW / MBA (HR)
Assistant General Manager (AGM) Human Resources
Jindal Aluminium
Position: Assistant General Manager (AGM) Human Resources Department: Human Resource Location: Bengaluru Role Overview: We are seeking a strategic and experienced AGM Human Resources to lead and support the development and execution of HR strategies that align with the company s overall business objectives. This role encompasses talent acquisition, performance management, employee engagement, compliance, and HR operations to drive organizational effectiveness. Key Responsibilities: Strategic HR Management: Support the design and implementation of HR strategies that align with business goals and promote organizational growth. Talent Acquisition & Onboarding: Oversee end-to-end recruitment processes for critical roles across various departments ensuring the attraction and retention of top talent. Performance Management: Implement and maintain performance management systems, ensuring timely goal setting, regular reviews, and constructive feedback. Employee Engagement & Relations: Foster a positive workplace culture encouraging openness, collaboration, and continuous improvement. Learning & Development: Identify training needs and coordinate learning initiatives to enhance employee skills and career growth. Compliance & Policy Implementation: Ensure HR policies and practices comply with labor laws and internal standards, minimizing legal risks. HR Analytics & Reporting: Analyze HR data and metrics to provide actionable insights supporting informed decision-making. HR Operations: Oversee payroll processes, benefits administration, and management of HRMS/HRIS systems for efficient HR service delivery. Qualifications & Skills: MBA/PGDM in Human Resources or equivalent qualification. Proven experience in strategic HR management and operations. Strong understanding of labor laws and compliance requirements. Excellent interpersonal, communication, and leadership skills. Ability to analyze data and drive insights for organizational improvements. Qualification : MBA/PGDM in Human Resources or equivalent qualification.
VIP Customer Service Associate
Intouchcx
Job Title: VIP Customer Service Associate Location: Bangalore, India Company: IntouchCX Experience: 2-4 years Job Type: Full-time About IntouchCX IntouchCX is a leader in customer experience management, partnering with iconic brands to provide top-tier support via voice, chat, email, and social media, leveraging advanced technology and a passionate team. Role Overview As a VIP Customer Service Associate, you will: Interact daily with VIP customers across phone, social media, chat, and email. Proactively engage customers to boost participation in sales events and enhance retention. Manage forums and social media channels, moderating posts, escalations, and bugs. Deliver personalized, script-free service tailored to VIP needs. Analyze Beta feedback and provide insights. Provide exceptional service that minimizes escalations and maximizes satisfaction. Requirements & Skills Education: Post-secondary degree in any field Experience: 2-4 years in customer service, preferably with script-free chat and email processes Fluent in spoken and written English with excellent comprehension Strong analytical skills and attention to detail Ability to multitask, prioritize, and meet deadlines Calm, professional, and able to work with a sense of urgency Comfortable working night shifts Positive attitude with critical thinking and excellent interpersonal skills Benefits Competitive compensation with performance incentives Robust learning and growth opportunities Recognition programs and employee engagement initiatives Free food and transport (for on-site work) Medical insurance coverage
Founder's Staff - Talent Management
Cynlr - Cybernetics H.i.v.e
Job Title: Founder s Staff Talent Management Location: Bengaluru Role Overview Between an idea and a product lies the organization that brings it to life. This role is pivotal in ensuring the seamless availability and alignment of human resources to drive the company s vision. As a foundational pillar of the organization, you will assist the founders in building and executing the Talent Management machinery, alleviating their burden by driving critical initiatives that foster organizational growth, culture, and productivity. Key Responsibilities 1. Talent Alignment Collaborate with founders to design and refine the alignment content and strategy, ensuring every new hire is not only recruited but deeply aligned with the organization s vision. Enhance and optimize the recruitment journey to double as an alignment experience from job descriptions and interviews to onboarding and induction. Structure and facilitate onboarding, induction, and orientation programs that deepen employee understanding of the organization and their role within it. Create awareness of inter-role dependencies and organizational impact by simulating scenarios reflecting role absence. 2. Thought Culture & Branding Champion CynLr s vision and culture, embedding critical thinking as a core organizational value. Design and execute programs that promote clarity, intellectual rigor, and awareness of CynLr s mission and breakthroughs. Shape and nurture a progressive culture that transcends formal policies, fostering behavior conducive to innovation and efficient outcomes. Reinforce alignment with core organizational fundamentals, minimizing distraction from market hype and transient trends. 3. Messaging and Communication Develop and maintain effective communication strategies ensuring clear reception of founder and organizational messages. Establish processes to reduce misinterpretation and enhance two-way communication. Drive initiatives to improve communication etiquette and promote engagement across diverse employee backgrounds. 4. Talent Strategy, Management & Productivity Maximization Assist founders in designing and implementing talent-related policies including remuneration, appraisal, and conflict resolution frameworks. Lead initiatives to ensure smooth adoption of policy changes and handle negotiations related to pay, perks, and titles. Optimize talent availability through policy enforcement and attendance management to maintain synchronous workforce presence. Track employee engagement, performance, and contribution, supporting appraisal and growth frameworks, including ESOP policies. Identify role gaps, measure role effectiveness, and mitigate market-driven organizational volatility. Conduct thorough exit interviews, ensuring compliance with contractual obligations and asset recovery. Build HR infrastructure by identifying and integrating tools, platforms, and vendor networks essential for efficient talent management. Skills & Experience Proven expertise in talent management, organizational alignment, and culture building within fast-growing startups or tech companies. Strong strategic thinking with a passion for translating vision into actionable talent initiatives. Excellent communication, facilitation, and interpersonal skills. Ability to handle sensitive negotiations and conflict resolution effectively. Demonstrated ability to build scalable processes and frameworks for talent acquisition, onboarding, and retention. Comfortable working closely with founders and leadership teams in high-impact roles. Preferred Qualifications Bachelor s or Master s degree in Human Resources, Organizational Psychology, Business, or a related field. Experience in early-stage startups or dynamic technology companies. Background in designing and implementing ESOP or equity-based remuneration frameworks. Experience with HRIS systems, talent management software, and vendor management. Qualification : Bachelors or Masters degree in Human Resources, Organizational Psychology, Business, or a related field.
Corporate Communication Manager
Themathcompany
Job Title: Corporate Communications Manager Location: Bangalore, Karnataka, India Department: Marketing Experience Required: 7 10 years About TheMathCompany TheMathCompany (MathCo ) is a global Enterprise AI and analytics firm trusted by Fortune 500 and Global 2000 companies for data-driven decision-making. With our proprietary platform, NucliOS, and a strong culture of innovation and collaboration, we build custom AI solutions to solve complex business problems. We're a people-first organization where curiosity is encouraged, creativity is celebrated, and impact is inevitable. Role Overview As the Corporate Communications Manager, you will drive MathCo s overarching communication strategy shaping our internal narrative, amplifying our employer brand, and positioning us as a thought leader in the industry. This is a high-impact role that balances strategy with execution. You ll lead a team of communication specialists and work closely with senior leadership, HR, marketing, and business teams to craft compelling, consistent, and culturally resonant communications across all key channels. Key Responsibilities Internal Communications Develop and execute a comprehensive internal communications strategy to foster alignment, engagement, and transparency. Create messaging for leadership updates, organizational priorities, cultural milestones, and business wins. Produce and manage content for internal channels including newsletters, town halls, intranet, and leadership communications. Use analytics and feedback to continually improve internal communications effectiveness. Media Relations & Thought Leadership Own and manage relationships with media outlets and journalists in India and North America. Craft and pitch press releases, bylines, feature stories, and leadership thought pieces. Prepare company spokespeople for public appearances and media engagements with briefing documents and coaching. Awards & Recognitions Identify and manage opportunities for industry and employer awards that elevate our brand and showcase our impact. Oversee the entire awards lifecycle from identifying submissions to writing, designing, and packaging entries. Amplify award wins and nominations internally and across external platforms. Talent Branding Partner with Talent Acquisition and the People Success team to strengthen MathCo s employer brand. Create compelling content for external platforms that highlights our workplace, culture, values, and people. Support recruitment marketing with campaigns, collateral, and branding for events such as campus hiring. Team & Stakeholder Management Lead and mentor a team of communication professionals. Collaborate with cross-functional stakeholders to ensure message consistency and alignment across touchpoints. Develop and implement a structured communication calendar and track key KPIs for communications effectiveness. 7 10 years of experience in corporate communications, marketing, or brand roles preferably in a B2B tech, analytics, or consulting environment. Strong leadership skills with experience managing teams and working in a matrixed organization. Exceptional storytelling, writing, and content development abilities across multiple formats and audiences. Demonstrated success in managing internal communications, employer branding, media relations, and award submissions. Strategic thinker with hands-on execution skills, and the ability to operate autonomously in a fast-paced, high-growth environment. Work with some of the brightest minds in enterprise AI and analytics. Play a pivotal role in shaping the voice and narrative of a growing global brand. Enjoy a culture that values people, innovation, and impact. Be part of a journey to "Leave a Mark" on the company, your career, and the industry.
Senior People Partner
Rubrik
Senior People Partner Location: Bangalore, India About the Team At Rubrik, our mission is to secure the world s data, and our People Team is at the heart of making that possible. We focus on recruiting, developing, rewarding, and retaining a global workforce that drives innovation and impact. We believe people are our strongest asset and we re committed to building an environment where every Rubrikan can thrive, grow, and find purpose in their work. If you re someone who thrives in a culture that values bold thinking, collaboration, and making ideas happen, come join us and help shape the future of Rubrik. About the Role We re looking for a Senior People Partner who is passionate about delivering meaningful people experiences and enabling manager success at scale. This business-facing role serves as a critical link between People Services and strategic People Business Partners, providing consultative support to leaders and employees across multiple functions. You'll work on high-impact initiatives including performance management, employee relations, coaching, and change management while building strong cross-functional relationships with stakeholders across the company. This is an influential and hands-on role ideal for someone who thrives in a fast-paced, high-growth, global environment. What You ll Do Act as a primary HR partner to assigned functional teams, providing day-to-day HR support and consultation. Partner with People Business Partners to deliver people strategies tailored to business needs. Coach and advise managers on a wide range of HR topics: employee engagement, organizational health, development, policy interpretation, and complex employee relations scenarios. Lead and execute cross-functional projects to improve the employee experience and strengthen manager capability. Own and drive key initiatives such as performance reviews, talent assessments, compensation planning, engagement surveys, and succession planning. Collaborate with Centers of Excellence (Compensation, TA, L&D, DEI, etc.) to identify areas for improvement and drive process enhancements. Address and resolve ambiguous or complex people issues while ensuring compliance with internal policies and labor laws. Facilitate manager enablement initiatives in partnership with Talent Development. Spot opportunities to scale operations by transitioning work to People Services and standardizing delivery. Leverage HRIS systems and tools (e.g., G Suite, JIRA) to drive process efficiency and data-driven decision-making. Monitor and mitigate HR risks while proactively improving processes to support business goals. What You ll Bring 7 10 years of progressive experience in Human Resources, with exposure to global or multi-site environments. Strong experience in at least 1 2 core HR areas: Technical/Engineering business partnering, Management Coaching, L&D, Compensation, People Operations, or Talent Acquisition. Proven experience in performance management, change management, and manager development in fast-paced, complex organizations. Strong analytical mindset and ability to translate data into actionable insights. Excellent communication and influencing skills; adept at navigating ambiguity and building stakeholder trust. Hands-on experience conducting or supporting employee relations investigations and ensuring legal compliance. Ability to lead cross-functional projects, solve problems quickly, and deliver results with a sense of urgency. Prior experience working across global teams and time zones, with comfort building virtual relationships. Be part of a mission-driven company protecting critical data globally. Work alongside innovative, passionate professionals in an award-winning culture. Help shape the future of the employee experience at one of the most exciting enterprise tech companies. Grow your career in a collaborative environment that values agility, bold thinking, and execution. Rubrik (NYSE: RBRK) is redefining enterprise data security with Zero Trust Data Security . We help businesses recover quickly from cyber threats and disruptions through machine-learning-powered solutions that secure data across hybrid environments. Join us and be part of securing the world s data.
Sr. Product Manager - Talent Management
Eightfold
Senior Product Manager Talent Management Location: Bangalore, India Employment Type: Full-Time | Hybrid Work Model About Eightfold.ai At Eightfold.ai, we re revolutionizing how individuals connect with the right career opportunities. Using deep-learning AI, our Talent Intelligence Platform helps companies hire, retain, and grow a diverse workforce by focusing on skills and potential not just r sum s or networks. Backed by over $410M in funding and a $2B+ valuation, we are solving one of society s most pressing challenges employment. Join us on our mission to enable the right career for everyone in the world. The Opportunity We are looking for a Senior Product Manager to own and shape the vision, strategy, and roadmap for our Talent Management solutions. You will collaborate with internal teams and customers to build AI-powered products that empower companies to develop and retain their workforce more effectively. What You ll Do Own Product Strategy & Roadmap: Define and execute the product roadmap for Talent Management applications on the Eightfold platform. Drive Cross-Functional Alignment: Collaborate with engineering, design, sales, marketing, and customer success teams to ensure seamless product delivery. Engage with Customers & Stakeholders: Gather insights from enterprise clients, developers, and internal stakeholders to guide product decisions and prioritize features. Analyze Market & Competition: Monitor trends in talent management, workforce development, and HR tech to ensure product differentiation and innovation. Leverage AI: Integrate Eightfold s core AI capabilities to deliver intelligent, personalized talent solutions. Champion Product Excellence: Use data to measure impact, refine product direction, and ensure high-quality delivery and adoption. 5+ years of experience in Product Management, ideally in enterprise SaaS, HR tech, or workforce solutions. A strong technical foundation and ability to work closely with engineering teams on architecture, APIs, and data models. Experience launching and scaling complex B2B products. Proven success in developing and executing product strategies in fast-paced environments. Excellent communication and stakeholder management skills. Passion for Eightfold s mission of transforming the future of work through AI. Preferred Qualifications Background in HR Tech, Talent Management, or Enterprise Software. Familiarity with platforms serving large enterprise clients. Data-driven mindset with experience using analytics to guide product decisions. Why You ll Love Working Here Purpose-Driven Mission: Help build a world where everyone finds the right career opportunity. Equity Ownership: Be a true stakeholder in Eightfold s success. Comprehensive Benefits: Competitive salary, stock options, medical, dental, and vision coverage for you and your family. Hybrid Flexibility: Work from our Bangalore office 2 3 days per week while enjoying flexibility for remote days. Growth Culture: A collaborative, learning-oriented environment with top-tier leadership and global impact. Equal Opportunity Employer Eightfold.ai is proud to be an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We welcome candidates from all backgrounds and experiences. Apply Now If you re ready to help shape the future of talent and employment through cutting-edge AI, we d love to hear from you. Qualification : Background in HR Tech, Talent Management, or Enterprise Software.
HR Operations Specialist
Cloudsek
Job Title: HR Operations Specialist Location: Bengaluru, Karnataka, India About CloudSEK CloudSEK is a leading cybersecurity product company that combines cutting-edge Artificial Intelligence and Machine Learning to offer the world s fastest and most reliable solutions for detecting and resolving digital threats in real-time. Since our inception in 2015, CloudSEK has grown rapidly, expanding across India, Southeast Asia, and the Americas, while consistently driving innovation in the cybersecurity industry. Our product suite includes CloudSEK XVigil, BeVigil, and SVigil, providing real-time threat analysis, attack surface monitoring, and software supply chain risk management. We re proud to be recognized with multiple industry awards and accolades, including the NASSCOM-DSCI Excellence Award and NetApp Excellerator's Best Growth Strategy Award. About the Role: HR Operations Specialist We are seeking a dynamic and experienced HR Operations Specialist to join CloudSEK s fast-paced and rapidly growing startup environment. As an integral member of our HR team, you will manage and enhance HR processes, ensuring that all HR initiatives align with the company s goals and contribute to a positive, productive work culture. This is a unique opportunity to make a significant impact on the growth and success of CloudSEK through strategic HR management. Key Responsibilities Performance Management & Employee Engagement: Lead and manage the Performance Management process, driving performance effectiveness across teams. Champion various HR initiatives related to Rewards and Recognition, Employee Development, and Engagement programs. Design and implement policies and programs to enhance employee engagement and productivity. HR Policy & Compliance: Formulate and implement HR policies and procedures in collaboration with HR leadership, ensuring compliance with labor laws and company objectives. Regularly evaluate and update policies to ensure they meet the evolving needs of the organization. Payroll, Audits & Compliance: Support payroll processing, audit procedures, and ensure compliance with all relevant HR-related laws and regulations. Bridge management-employee relations by addressing grievances, concerns, and demands from both sides, ensuring transparency and trust. End-to-End Employee Lifecycle Management: Manage the entire employee lifecycle, including HRMS management, exit processes, and ENPS (Employee Net Promoter Score) surveys. Maintain pay plans and benefits programs, ensuring they align with industry standards and employee satisfaction. Strategic HR Support: Support business needs by driving HR strategies that develop, engage, and retain top talent. Partner with leadership to design and implement HR programs that align with CloudSEK s mission and values. Requirements 3+ years of experience in HR operations, ideally in a fast-paced startup or growth environment. People-oriented and results-driven with the ability to foster relationships at all levels of the company. Demonstrable experience using HR tools like HRMS and Performance Management systems. In-depth knowledge of HR metrics, labor laws, and HR best practices. Strong ability to architect HR strategies, coupled with leadership skills to drive execution. Excellent skills in active listening, negotiation, presentation, and interpersonal communication. A degree in Human Resources or a related field. A self-driven, detail-oriented individual who thrives in a fast-paced environment and enjoys building systems that support growth and engagement. Ability to handle sensitive information with discretion and professionalism. A passion for employee well-being and driving a positive company culture through strategic HR practices. Benefits of Joining CloudSEK Flexible working hours to support work-life balance. Unlimited snacks, food, and beverages in the office to keep you energized throughout the day. A vibrant, collaborative office environment with games, music, and creative activities to unwind. A competitive salary and a comprehensive benefits package, including opportunities for personal and professional growth.
It Workforce Enablement Lead
Chevron Corporation
IT Workforce Enablement Lead Location: Bengaluru, India Company: Chevron Experience: 7-10 Years Position Overview The IT Workforce Enablement Lead will lead a team delivering essential IT services such as Service Desk, desktop support, printers, and A/V systems to support business operations. This role ensures high service quality, team development, and collaboration with internal and external stakeholders. Key Responsibilities Lead and manage day-to-day IT service operations (Service Desk, A/V, desktop support, printers). Plan and manage IT service changes to align with business requirements. Act as escalation point for operational incidents and service issues. Collaborate with GCC stakeholders and managed service partners. Support events, virtual town halls, and after-hours program coordination. Manage the purchasing and technical inventory, ensuring compliance with security specifications. Provide leadership and technical guidance to the team, assigning tasks and setting goals. Maintain customer satisfaction by designing and implementing feedback surveys and resolving issues. Key Skills & Qualifications Bachelor's degree in Computer Science, Management Information Systems, or a related field. 7-10 years of IT service support experience in an enterprise environment (+500 users). At least 2 years in a leadership role within IT service delivery. Experience supporting MS Windows, Azure, and enterprise IT services (desktop, printers, A/V systems). Preferred Qualifications Certifications: CISSP, Azure Fundamentals (AZ-900). Experience with GCC or large company IT infrastructure setups. Benefits Competitive salary and benefits package Health, dental, and vision insurance Retirement savings plan Paid time off, including vacation and sick leave Work-life balance with flexible hours Apply Now If you're ready to lead and enhance Chevron's IT workforce enablement services, apply today to join our team! Equal Opportunity Statement Chevron is an equal opportunity employer, committed to diversity and inclusion in the workplace. Qualification : Bachelor's degree in Computer Science, Management Information Systems, or a related field.
Assistant Manager - Experience
Meesho
Assistant Manager - Experience Location: Bangalore, Karnataka | Fulfilment & Experience About the Team As a part of the Fulfillment and Experience (F&E) team at Meesho, you will be at the forefront of using data to drive exceptional experiences for our Suppliers and Users. Our team is pivotal in solving complex, industry-defining problems at scale, making an impact on overall Supplier & User experience. About the Role In this role, you will primarily focus on leveraging data analytics to enhance user experiences across our platform. You will identify key challenges, devise data-driven solutions, and lead the implementation of these strategies to improve operational and experience metrics and work closely with multiple Stakeholders. You will be leveraging data to share the insights on next steps to achieve long term & short term vision. What you will do: Problem Identification & Prioritization: Analyze large datasets to identify trends, patterns, and outliers that drive actionable insights for improving customer and seller experiences. Instrumentation Dashboard: Implement alert systems within dashboards to notify stakeholders of critical issues or emerging trends that require immediate attention. Solution Discovery: Own the responsibility for designing and implementing programs aimed at enhancing user experience metrics like Net Promoter Score (NPS) and other operational metrics. Adoption & Metrics: Define product metrics for your area, and track them continuously. Identify usage patterns and come up with action plans to move metrics in the right direction. Roadmap Creation: Create a product roadmap for your area that has at least a 3-month forward-looking view of key customer/business problems to be solved. What you will need: B.Tech degree from a Premium college. 2 - 4 years of experience, preferably in Strategy & Operations/Management Consulting with a strong analytical focus. Proficiency in SQL for querying relational databases and manipulating large datasets. Hands-on experience with BI and data visualization tools (e.g., Tableau, Power BI, Looker) to create interactive dashboards and reports. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. Excellent communication skills with the ability to translate complex data findings into actionable insights and recommendations. About Us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform; we're your partner in turning dreams into realities. Curious about life at Meesho? Our people have a lot to say and they've made us the top-rated e-commerce workplace on Glassdoor. Our Mission Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an 'Everyday Lowest Cost' channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non-monetary, tangible and intangible in nature. Our 11 guiding principles, or "Mantras," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals & processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles. We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym & recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement & fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience. Qualification : B.Tech degree from a Premium college.
Hr Executive
Xcel Corp
HR Executive Location: Mumbai Type: Full-Time Department: Human Resources Job Summary: As an HR Executive, you will play a crucial role in managing and developing human resources within the organization. Your responsibilities will cover the entire employee lifecycle, including recruitment, performance management, employee relations, and HR administration. This is an excellent opportunity to contribute to a positive work environment and drive effective talent management strategies. Key Responsibilities: Recruitment and Staffing: Manage the end-to-end recruitment process, from job postings to candidate selection and onboarding. Employee Onboarding and Offboarding: Ensure smooth onboarding for new hires and manage offboarding procedures, including exit interviews and final documentation. HR Administration: Maintain employee records, process payroll, and ensure compliance with legal and company policies. Employee Engagement and Relations: Foster a positive work environment by addressing employee concerns, conducting engagement activities, and ensuring employee satisfaction. Performance Management: Assist in managing performance reviews, goal setting, and personal development plans for employees. Training and Development: Help identify training needs and work with managers to organize internal or external training sessions. Required Skills and Qualifications: Recruitment and Talent Acquisition: Expertise in sourcing, screening, and recruiting candidates for various roles, using channels such as job boards, social media, and networking. Employee Relations: Strong interpersonal skills to address employee concerns, mediate conflicts, and ensure a positive work environment. HR Policies and Procedures: Knowledge of labor laws, company policies, and the ability to implement and enforce HR policies effectively. Performance Management: Experience in managing employee performance, conducting appraisals, and assisting in setting objectives and development plans. Communication and Organization: Excellent written and verbal communication skills, with the ability to handle multiple tasks and maintain organized records. Qualifications: Educational Background: Bachelor s degree in Human Resources, Business Administration, or a related field. Experience: 1-3 years of experience in HR roles, with exposure to recruitment, employee relations, and performance management. Certifications (Optional but Beneficial): HR-related certifications such as SHRM-CP, PHR, or other relevant courses in HR management. Qualification : Bachelors degree in Human Resources, Business Administration, or a related field.
HR Executive
Nucot - Software Company
Job Title: HR Executive Location: Bangalore Experience: 0-6 Months Qualification: Any Graduate Number of Openings: 10 (Females Only) Joining: Immediately Type: Full-Time Job Summary: We are seeking an enthusiastic HR Executive to join our dynamic team. As an HR Executive, you will be responsible for handling the full recruitment process, from sourcing candidates to onboarding. The ideal candidate will have excellent communication skills and a keen eye for talent. We are looking for motivated individuals ready to take the next step in their HR career. Roles & Responsibilities: Job Description & Sourcing: Design and update accurate job descriptions to match hiring needs. Source potential candidates from various online platforms and job boards. Craft engaging recruiting emails to attract passive candidates. Candidate Screening & Interviewing: Review and screen incoming resumes and application forms. Conduct phone interviews and in-person interviews with candidates. Advertise job openings on the company s careers page, social media, and internal job boards. Collaboration & Coordination: Provide shortlisted candidates to hiring managers for further evaluation. Send job offer letters and address candidate queries regarding compensation and benefits. Work closely with hiring managers to identify future hiring needs. Onboarding & Support: Act as a consultant for new hires during the onboarding process. Assist with the smooth onboarding of new employees and provide guidance as required. Skills & Requirements: Communication Skills: Excellent verbal and written communication skills. Ability to confidently interact with candidates and hiring managers. Analytical Ability: Ability to effectively analyze resumes and candidate profiles. Interpersonal Skills: Strong interpersonal skills to engage and communicate effectively with various stakeholders. Independence & Initiative: Ability to work independently and take initiative in a fast-paced environment. Why Should You Apply?: Opportunity for Growth: This role offers ample opportunity to develop your skills in HR, recruitment, and talent acquisition. Supportive Work Environment: Work in a collaborative and dynamic team that values your contributions. Immediate Joining: We are looking for candidates who can join us immediately and make an impact. If you are a self-motivated individual with a passion for HR and recruitment, we would love to hear from you! Apply now to join a growing company with a focus on talent development.
Team Leader
Nucot - Software Company
Job Title: Team Leader Location: Bangalore Experience: 3-6 Years Qualification: Any Graduate Number of Openings: 3 (Females Only) Joining: Immediately Type: Full-Time Job Summary: We are looking for a Team Leader to join our team! As a Team Leader, you will be responsible for leading and managing a group of team members, ensuring effective communication, organization, and smooth execution of daily operations. You will play a key role in motivating the team, setting goals, and ensuring the overall success of the team. Even if you don't meet all the qualifications on our wish list, we encourage candidates with strong experience and skills to apply. Roles & Responsibilities: Team Management: Create an inspiring team environment with an open communication culture. Set clear team goals and ensure they are aligned with overall organizational objectives. Delegate tasks and set deadlines to ensure efficient task completion. Oversee day-to-day operations and ensure smooth workflow. Monitor team performance, track progress, and report on key performance metrics. Motivation & Support: Motivate team members to consistently perform at their best. Identify training needs and provide coaching to improve individual and team performance. Listen to team feedback and work towards resolving issues or conflicts effectively. Recognize high performance and reward accomplishments. Team Building & Innovation: Encourage creativity, risk-taking, and innovative thinking within the team. Suggest and organize team-building activities to foster collaboration and improve team dynamics. Skills & Requirements: Proven Experience: Proven work experience as a Team Leader or Supervisor with a successful track record. Leadership & Communication: Excellent communication skills to lead and guide the team effectively. Strong leadership skills to motivate and inspire the team to achieve goals. Organizational Skills: In-depth knowledge of performance metrics and experience with monitoring and reporting. Strong organizational and time-management skills to ensure timely delivery of tasks. Good decision-making skills to manage the team efficiently and effectively. Technical Skills: Proficiency in PC skills, especially with tools like MS Excel to track team performance. Educational Background: A Degree in Management or relevant team leadership training is a plus. Why Should You Apply?: Immediate Joining: Join a growing team immediately and start making an impact. Leadership Opportunity: Lead a team in a dynamic and supportive environment. Growth Potential: This position provides ample opportunities for personal growth and career advancement. Work-Life Balance: We foster a collaborative and balanced work culture. If you have the experience and skills to lead a team and motivate individuals to perform at their best, we'd love to hear from you! Apply now to be a part of a fast-paced, engaging, and rewarding work environment.
Brand And Media Customer Success Leader
Nielseniq
Job Description Key Accountabilities In this Strategic Leadership Role, you will be responsible for Customer Success of the Brand and Media Practice for India . Key responsibilities encompass delivering with excellence while maintaining delivery standards, driving high operational efficiency and a strong sales mindset (support upselling & cross-selling); enabling timely revenue recognition and profitable execution. Core Responsibilities Lead and Manage a strong customer success delivery team for the Brand and Media practice for India. Support the India Sales organization and clients with best in class methodologies, deliverables and technical needs. Driving expertise in the practice and being the methods champion. Bringing that expertise to the fore in our proposal writing and RFP. Support the India Customer Success lead in managing the P&L of the practice area including W&S and T&E budgets. Coordinate and drive cross-training programs in order to maximize solution and delivery excellence, expertise, and staffing flexibility. Set and measure a high level of delivery standards driving client satisfaction. Contribute to meet India revenue targets by supporting repeat sales and timely deliverables. Coordinate and support with India Vertical business leaders and Client Sales partners on client and project revenue growth, retention, and profitability. Represent Customer Success at key client meetings, Top-To-Top meetings, and key engagements as relevant. Work with regional customer success leader and bring best practices to the local market. Develop and implement best delivery practices. Target reductions in cycle time across ad hoc methods. Drive high level employee engagement and retention. Foster a culture of continuous improvement and accountability to drive organizational efficiency. Key stakeholder in providing input into product and toolkit roadmap, representing India needs for the practice area. Lead and enable industry and thought leadership efforts from the Brand and Media Practice. Core KPIs Team Engagement and Retention Increase engagement among customer success associates in the region as measured through Engage results as well as retention of associates. Regional Revenue for the Practice Area Drive repeat sales, renewals. Ensure all delivery schedules are optimized to meet quarterly revenue targets. NPS Ensure sufficient response rate from clients. Increase/maintain baseline performance. Support and/or lead key client follow ups and action plans. EBITDA Support India lead to: Monitor project and solution profitability, and leverage time tracking learning to help improve delivery contribution. Manage W&S Delivery budget through a lens of optimization for India via org design, hubbing, etc. Manage T&E budget through the lens of prioritizing client engagement as well as team performance and engagement. Skillsets Strong sense of urgency and accountability to drive client outcomes. Proven experience in leading a team, managing people, and developing talent. Able to work collaboratively with internal & external teams. Capable to maintain positive client relationships in complex situations & resolve client issues. Strong logic, deductive reasoning, problem-solving, and critical thinking skills. Skilled & polished communicator, including client presentations. Able to synthesize data & simplify findings to solve client business issues. Strong project management skills and ability to manage multiple priorities. Experience using large data sets to finding insights and make recommendations. High say-do ratio. Experience in driving organizational transformation is a plus. Qualifications Proven track record in Analytics Consultancy/ Market Research leadership roles. Expertise in (application of) Customer Insight Solutions preferred. Proven leader of high performing teams. Bachelor's Degree required, Master s preferred, or equivalent experience. Knowledge in sales processes in CPG companies, customers, modern and traditional market. Good knowledge of NielsenIQ products, services and data preferred. Strong analytical skills. Proven sales acumen. Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View . NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population. Qualification : Bachelor's Degree required, Masters preferred, or equivalent experience.
Expert Consultant, Process Excellence
Bain & Company
What makes us a great place to work: We are proud to be consistently recognized as one of the world's best places to work with our One Bain culture, a champion of diversity, and a model of social responsibility. We are currently ranked #1 on Glassdoor's Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 13 years. We believe that diversity, inclusion, and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities, and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor, and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ, and parents. Who you ll work with: You will join our Process Excellence team within our Enterprise Technology practice, serving end-to-end technology and digital transformations for our priority clients. You can look forward to being embedded in teams consisting of other driven and curious Bain staff, working alongside other teams on technology delivery, architecture, design, and software development, among others. With this uniquely diverse group, you will serve leading companies in every industry, helping them to define and implement business transformations. What you'll do: Mission Responsible for supporting the new ERP guild Manage a cross-functional team in the delivery of services, solutions & products on time and under/ at budget Develop processes that ensure business risks are evaluated, understood, and factored into client solutions and services Prepare and present ERP strategy and implementation capabilities alongside Bain partners to bid on large-scale ERP transformation cases Essential Functions Leadership & people management: Mentor a high-performing technical team capable of delivering ERP transformations Manage staffing of ERP Guild talent including allocating the correct technical expertise to match case requirements Implement financial strategies that align with project goals & contribute to overall org. Success Leverage technical expertise to enhance the team's market positioning and competitiveness Stay up to date on industry trends and emerging technologies to ensure the ERP team remains innovative and competitive Project management: Implement effective risk management strategies to mitigate potential issues Collaborate with key stakeholders, including executives, department heads, and end-users, to understand business requirements and expectations as needed Manage the day-to-day project interface with your technical expert team, the general consulting team, and the client Prepare and finalize project deliverables, including reports, workshop materials, and business proposals Engage in project and wider program/framework management activities, such as reviewing and maintaining project plans, actions, and risk logs; scheduling and leading project meetings; and documenting and following up on agreed actions About you: Education Required: Bachelor s Degree in Computer Science, Project Management, Management Information Systems preferred Preferred: MBA or Master s level degree, courses in digital/tech transformation Experience 4+ years of experience in tech / digital transformations involving ERP strategy, business process redesign, and implementation Preferred experience working in Healthcare or Hospital industry Experience in managing large-scale end-to-end ERP implementation programs Ability to explain in detail Oracle Healthcare processes for Finance, Procurement and Supply Chain etc. Experience working with multiple vendors and knowledge of software delivery practices (e.g. Agile) Fluency in English (written and spoken) Knowledge, skills, and abilities Significant experience with ERP platforms; managing delivery for an ERP roll-out program, including proficiency in designing and architecting ERP solutions Strong technical skills in relevant technologies such as SQL, database management systems, cloud platforms (AWS, Azure), and programming languages Demonstrated experience in managing issues, scope, and quality while bringing projects to successful completion within the cost and time requirements Familiarity with working at a senior level within large organizations, able to build credibility and trust with key clients while leveraging change management techniques to assist the client in sustaining the changes driven by the ERP transformation Willingness and readiness to travel abroad, accounting for approximately 80% of the time Strong verbal and written communication skills combined with strong interpersonal skills for effective collaboration. Organizational and problem-solving skills are essential for successful client engagements Effective collaboration skills to manage a cross-functional team of experts and digital consultants, fostering collaboration, providing guidance, and ensuring successful execution of project tasks and objectives
Trainer / Senior Trainer
Eosglobe
Job Title: Sales Trainer Location :Bengaluru Job Summary The Sales Trainer is responsible for delivering new hire training, process training, and sales training in the banking or insurance domain. This role involves conducting refresher training, performing training needs analysis (TNA), and collaborating with quality and operations teams for process improvement. The trainer should be able to execute training tasks on short notice, contribute to the learning process, and ensure that team members meet performance standards. Responsibilities Conduct Training: Deliver new hire training (NHT) and process-specific training. Sales Training: Conduct sales training sessions in banking or insurance domains. Refresher Training: Facilitate refresher training to ensure ongoing development and performance improvements. TNA & TNI: Conduct Training Needs Analysis (TNA) and Training Needs Identification (TNI) sessions. Monthly Activities: Complete monthly cyclic activities, including fresher training, monthly tests, and call monitoring. Learning Requirements: Identify training needs and understand learning requirements for continuous improvement. Process Improvement: Liaise with Quality and Operations teams to identify and execute process improvement plans. Quick Execution: Ability to execute training tasks and assignments on short notice. Contribute to Improvement: Demonstrate a keen interest in delivering and contributing towards process improvement efforts. Eligibility Minimum of 2 years' experience within BPO. Experience in sales or insurance training (banking experience preferred). Excellent written and verbal communication skills. Proficiency in MS-Excel. Strong command of the English language is required.
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