END TO END Supply Chain Jobs in Mumbai

Position: Sr. Manager Procurement Department: Supply Chain Management (SCM) Division: Corporate Location: Mumbai Experience: 10+ years Qualification: B.E. Civil / Mechanical Job Purpose To lead the procurement function by managing end-to-end sourcing, vendor relationships, cost optimization, and supply chain compliance to ensure the timely and cost-effective availability of materials and services for project and business operations. Key Responsibilities Procurement Operations Manage the full procurement cycle: vendor identification, quotation analysis, commercial/technical negotiation, and purchase order issuance. Ensure timely and cost-efficient procurement of materials, equipment, and services. Oversee logistics and stores functions to ensure smooth material movement and inventory control. Strategic Sourcing & Cost Optimization Drive cost-saving initiatives through strategic sourcing and supplier consolidation. Identify alternate vendors and materials to reduce costs without compromising on quality or timelines. Monitor procurement trends, pricing benchmarks, and market developments. Vendor & Supplier Management Develop and maintain strong, collaborative relationships with key suppliers and vendors. Monitor supplier performance in terms of delivery timelines, quality, and service levels. Lead vendor development initiatives to build a robust and reliable supplier base. Conduct regular vendor review and negotiation meetings to ensure continuous improvement. Cross-Functional Coordination Collaborate with project, engineering, and operations teams to forecast and fulfill material requirements. Resolve disputes or discrepancies related to material quality, delivery schedules, or invoicing. Support compliance with all internal procurement policies, processes, and ISO standards. Regulatory & Documentation Compliance Manage import/export processes and ensure compliance with all regulatory documentation and statutory requirements. Maintain accurate procurement records, contracts, and reports for internal audits and performance tracking. Leadership & Team Development Lead, mentor, and guide the procurement team; define clear goals and KPIs. Encourage a culture of accountability, efficiency, and continuous improvement within the team. Provide coaching and training to enhance the team s capabilities in sourcing, negotiation, and vendor management. Preferred Candidate Profile Bachelor's degree in Civil or Mechanical Engineering. Minimum of 10 years of experience in procurement, preferably in engineering, construction, infrastructure, or EPC sectors. Proven experience in vendor management, cost optimization, import/export handling, and team leadership. Strong commercial acumen and negotiation skills. Proficiency in ERP systems and MS Office tools. Familiarity with ISO standards and procurement compliance procedures. Qualification : B.E. Civil / Mechanical

Position: Senior Manager Marketing (FRP) Department: Sales and Marketing Location: Mumbai Role Overview: We are looking for a seasoned Senior Manager Marketing to lead the marketing and sales efforts for FRP products such as coils, sheets, and foils. The role involves strategizing business growth, expanding market presence, and driving revenue across multiple sectors including automotive, electrical, packaging, and building & construction. Key Responsibilities: Develop and execute comprehensive marketing and sales strategies for FRP products. Identify and pursue new business opportunities, market segments, and customer bases across diverse industries. Build and nurture strong relationships with OEMs, industrial clients, distributors, and export customers. Conduct detailed market analysis, competitor benchmarking, pricing strategy formulation, and demand forecasting. Lead business development activities in both domestic and export markets. Collaborate with production, quality, R&D, and supply chain teams to ensure product quality, customer satisfaction, and timely deliveries. Drive marketing campaigns, participate in industry trade shows, and boost brand visibility. Monitor sales performance against targets, KPIs, and profitability metrics, making data-driven adjustments as needed. Prepare commercial proposals, negotiate contracts, and oversee timely collections. Provide strategic inputs to product development, packaging innovations, and incorporate market feedback for continuous improvement. Qualifications & Skills: Bachelor s degree in Engineering (preferably Metallurgy, Mechanical, or Industrial Engineering). MBA in Marketing or related discipline. Proven experience in marketing and sales within the FRP or related manufacturing sectors. Strong analytical, negotiation, and communication skills. Ability to lead cross-functional teams and manage multiple stakeholder relationships effectively. Qualification : Bachelors degree in Engineering (preferably Metallurgy, Mechanical, or Industrial Engineering).

Job Title: Core Team Member - Supply Chain & Logistics Location: Mumbai, Maharashtra, India Job Type: Full-time Level: Manager/Supervisor About Elchemy At Elchemy, we are pioneering innovative solutions in the cross-border trade industry. As a rapidly growing startup, we are on a mission to redefine how businesses engage in global commerce. To stay ahead in the competitive landscape, we are building a best-in-class supply chain that serves as a key competitive advantage for our customers. We are looking for a highly-driven Core Team Member - Supply Chain & Logistics to oversee and optimize our end-to-end supply chain processes. This role is critical to driving operational excellence and scaling our supply chain to meet the growing demands of our business. What You ll Do: Supply Chain Strategy & Execution: Develop and execute comprehensive supply chain strategies that align with Elchemy s overall business goals, supporting critical decision-making at the highest levels. Ownership: Take full ownership of monthly supply chain targets, working cross-functionally to ensure alignment and successfully achieving company objectives. Team Development & Management: Lead, manage, and scale a high-performing supply chain team, ensuring they have the tools, resources, and mentorship to meet and exceed their goals. Supply Chain Operations Oversight: Oversee and optimize all aspects of the supply chain, including: Documentation management Freight forwarding Customs compliance Transportation and warehousing Quality assurance and sample shipments Customer support and satisfaction Vendor & Stakeholder Management: Build and maintain strong, productive relationships with key vendors and stakeholders, including freight forwarders, transporters, warehousing partners, CHAs, quality control laboratories, and shipping lines. Cost Optimization & Process Improvement: Continuously identify and implement cost optimization strategies across freight rates and supply chain processes while maintaining high service quality. Technological Innovation: Lead technological advancements in supply chain management, integrating software solutions and AI to enhance operational efficiency and scalability. Skills & Qualifications: Experience: 5-10 years of experience in cross-border supply chain, operations, and/or logistics, with a proven track record of successfully managing complex supply chains. Team Leadership: Experience in managing and scaling teams, working closely with leadership to achieve organizational goals. Chemicals Supply Chain Experience (Preferred): Experience in the chemicals supply chain is a significant plus, bringing specialized knowledge to optimize operations in this industry. Global Vendor Experience (Preferred): Experience working with US-based forwarders, brokers, and warehousing companies will be highly beneficial. Night Shift Operations Management (Preferred): Familiarity with night shift operations and managing round-the-clock supply chain activities. Structural and Organizational Expertise: Demonstrated ability to build organizational structures, hire the right talent, and establish operational processes for a rapidly growing business. Tech-Savvy: Comfort with technology-driven supply chain solutions, using software and AI to drive efficiency and innovation in operations. Problem-Solving & Ownership: High degree of ownership, with the ability to solve complex problems through a combination of first-principles thinking and data-driven decision-making. Frugality & Innovation: Comfortable working with constrained resources, embracing frugality without compromising on quality or service. Ownership & Impact: At Elchemy, you ll have the opportunity to make a significant impact. You ll be responsible for shaping the supply chain strategy of a fast-growing company, driving innovation, and building scalable processes that will define the future of cross-border trade. Dynamic & Fast-Paced Environment: Elchemy is a young company with an entrepreneurial culture. If you re someone who thrives on speed and is comfortable with ambiguity and rapid experimentation, you ll find this role exciting and rewarding. Growth & Learning: We are committed to your personal and professional growth. As part of our core team, you will be exposed to a wide range of challenges and will have opportunities to grow your skills and career in a fast-evolving industry. Collaborative Culture: Work closely with a diverse and passionate team who share a high level of integrity, accountability, and a commitment to achieving long-term success. If you are an innovative problem-solver with a passion for supply chain and logistics and are looking for an opportunity to make a real impact in a fast-growing startup, Elchemy is the place for you. Join us in building a cutting-edge supply chain that transforms global trade.

Job Title: Sr. Manager Export Operations & Supply Chain Location: Mumbai, Maharashtra, India Job Type: Full-Time Seniority Level: Mid-Level About Elchemy Elchemy is a tech-enabled cross-border specialty chemicals marketplace transforming the global specialty chemicals industry. With a focus on technology-driven solutions to solve inefficiencies in cross-border trade, Elchemy has rapidly scaled its operations, serving customers across 32+ countries and raising over $7.5M in funding from top investors. The specialty chemicals market is $800B and growing at a CAGR of 5.7%. However, the industry faces multiple challenges, including lack of transparency, quality uncertainty, and excessive lead times. Elchemy is committed to leveraging technology to address these challenges, ensuring faster, more efficient, and reliable global trade. Join us and be part of a highly ambitious team dedicated to transforming the global specialty chemicals landscape! Role Overview Elchemy is seeking a Sr. Manager, Export Operations & Supply Chain to oversee and optimize our end-to-end supply chain processes. This role will play a critical part in building and maintaining Elchemy s competitive advantage in the cross-border trade industry. Key Responsibilities ✅ Supply Chain Management Oversee all aspects of the supply chain, including documentation, freight forwarding, customs compliance, transportation, warehousing, quality assurance, sample shipments, and customer support. ✅ Vendor Management Build and maintain relationships with vendors such as freight forwarders, CHAs, transporters, warehousing partners, QC laboratories, and shipping lines to ensure smooth operations. ✅ Team Management Manage and lead a supply chain team, ensuring their growth, efficiency, and high performance to meet the company's objectives. ✅ Quality Control and Packaging Ensure robust QA/QC processes and packaging standards to deliver an exceptional customer experience. ✅ Regulatory Compliance Ensure compliance with all relevant regulations and obtain necessary certifications (e.g., AEO, ISO, Status Holder, Factory Stuffing). ✅ Cost Optimization Optimize freight rates and reduce supply chain costs while maintaining high-quality service standards. ✅ Process Improvement & Innovation Continuously drive process improvements and foster a culture of innovation within the supply chain team. ✅ Talent Development Identify, recruit, and develop top talent in the supply chain domain to strengthen the team s capabilities. Skills and Qualifications 6-10 years of experience in supply chain, operations, or logistics, preferably in cross-border trade. Proven track record of managing a team in a dynamic environment. Experience working in a distribution setup with a strong focus on end-to-end supply chain operations. Knowledge of hazardous chemicals logistics is a plus. Proficiency with supply chain software and a willingness to learn and implement new technologies. Experience with US-specific freight forwarding, logistics, customs brokerage, and warehousing is preferred. In-depth understanding of customs tariffs, notifications, circulars, and regulatory compliance rules. Additional Requirements: This role may involve managing team members working night shifts to support US operations. Career Growth: Be part of a rapidly expanding global business in a high-demand industry. Impactful Role: Play a key role in shaping supply chain operations and influencing the company's strategic success. Collaborative Culture: Work with a team of industry experts in a fast-paced, dynamic environment. Competitive Compensation: Enjoy a competitive salary, benefits package, and opportunities for personal and professional development. Apply Now to join Elchemy and become a key player in shaping the future of global specialty chemicals trade!

Manager / Sr. Manager Strategic Alliances Location: Mumbai (could entail travel) No of vacancy: 2 Job Profile: Develop and deepen both existing and new insurer relationships to support the strategic vision of the Group while providing a wide range of choices to the end customer. Understanding customer requirements and providing right and feasible solutions. Build and maintain partnerships with a view to manage the P&L for clients as well as insurance partners. Develop short, medium and long-term strategies to manage performance against sales and profitability targets, coordinating with stakeholders across functions (finance, business, operations & services, technology). Conceptualize and pitch bundling of insurance products with client affiliations to grow and scale the business. Analyse and draw up research to gain expertise on emerging trends in insurance ecosystem and build relationships in the insurance fraternity Publish periodic dashboards and monitoring reports on insurer engagements, trends in the industry and benchmarking with best practices. Candidate Profile: 5 to 10 years of experience in the Insurance ecosystem, having created productive network in the fraternity. Candidate experience in group credit life is a huge plus Entrepreneurial mindset, networking and relationship building are must have competencies. Ability to take initiative, be proactive and work independently to drive results.

Description The Talent Acquisition Partner MedTech will lead the execution of recruitment initiatives that enable the acquisition of top talent required to meet strategic objectives in their assigned business/geography that will provide J&J with a competitive recruiting advantage. You will influence, lead outcomes and communicate closely with hiring managers by sharing standard processes and using a consultative, employee and customer-focused approach to understand their needs and ensure the effective attraction, assessment, selection, and development of a high performing, diverse, and sustainable talent pipeline to drive business in alignment with organizational and functional HR strategies. They will advocate for best-in-class candidate experience to ensure the acquisition of high calibre talent at all levels through the full lifecycle recruiting process by effectively using new technologies to locate, engage, and attract prospective candidates. You will shape, connect and lead resources to deliver on key projects. You will maintain confidentiality and operate with poise and integrity in a sophisticated, high-profile and rapidly changing environment. Finally, you will drive organizational dedication and accountability to deliver operational excellence, business focus and overall development of our people. Key Responsibilities: In this exciting role you will: Work on the complete end to end recruitment process with Hiring Managers, Local HR and other collaborators for management level by setting clear expectations, managing risks, following up and setting clear deadlines and responsibilities. Influence and empower managers to use appropriate behavioural and competency-based interview methodology and coach Hiring Managers or Teams on interviewing and candidate assessment techniques. Manage talent data and translate into our talent story with external elements like market data and insights. Use insights to develop, launch and sustain the creation of the Talent Sourcing plan that will ensure the Company is finding extraordinary talent. Lead the whole candidate experience to ensure that the sourcing, recruiting, offer, onboarding and communication processes run smoothly contributing to a positive candidate experience and to the employer equity. By driven function, understand and implement Johnson & Johnson business priorities, workforce planning outcomes, regional current and future capability requirements as well as any specific talent challenge by translating a business strategy. Demonstrate an agile approach by embracing new technologies in the end-to-end recruiting process to create and implement sourcing strategies, build sustainable candidate pipelines, increase the effectiveness of services while improving the customer experience, driving increased quality of hire, decreasing time to fill, enabling process excellence in recruiting and fostering a talent advisor approach with customers and teams. Provide offer package recommendation to line managers. Ensure data integrity by accurately and timely encoding of all information in the recruitment technology. Run all recruitment reports ensuring accuracy and submission in a timely manner and that the recruitment process flow follows agreed service level agreements. Qualifications - External Preferred Qualifications A minimum of a Master's degree in Management/ Tier2 Business Schools/ MBA is preferred A minimum of 8 years of HR/ Recruiting experience is preferred. Must have the ability to work effectively in an agile environment, use new technologies, handle multiple projects and daily ad-hoc operational activities. Demonstrated capability in recruiting for a wide variety of roles and levels in multiple functions required. Experience in high-volume recruitment for large scale initiatives is strongly preferred; Agency recruitment experience is preferred. Strong business acumen across multiple functions is required. Proficiency in the use of social media use (i.e., LinkedIn/job boards etc.) and software like MS Word, Outlook and Excel is required; experience with Workday or a similar applicant tracking system and with a talent relationship management system is preferred. Strong capability in talent scouting, direct sourcing of candidates, assessing, hiring, and managing talent as well as developing an impactful, diverse and sustainable talent pipeline is required Knowledge of HR recruitment practices including but not limited to compensation, global mobility, employment law, interviewing and sourcing strategies required. Excellent written and verbal communication abilities as well as formal presentation and facilitation skills are required. Strong at understanding Talent Acquisition data (LTI, PowerBI, PPT, Tableau, etc.) Johnson & Johnson offers an unusual experience to professionals looking for an opportunity to work with hardworking people who share your real passion for caring in an environment that empowers you to drive your own career. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Title: Assistant Procurement Manager - Homecare Innovations Department: Procurement Profession: Supply Chain Work Location: Mumbai, India Reporting Manager: Procurement Lead Homecare, South Asia About Unilever Unilever is a global company that serves 3.4 billion people across over 190 countries with a diverse range of products. We strive to create brands that improve lives, both for our consumers and the communities we operate in. Our purpose is to brighten everyday life for all, and we work with a deep sense of purpose, collaborating in an environment that supports diversity, equity, inclusion, and belonging. About Procurement Procurement at Unilever is integral to the supply chain, overseeing material and service spend of over 30 billion euros globally, with over 60,000 suppliers. Our role is to bring innovation to meet evolving consumer needs, ensuring responsible procurement practices while delivering financial value. With a focus on "Procurement with Purpose," we aim to purchase responsibly, buy better, and grow with our partners. Main Job Purpose The Assistant Procurement Manager for Homecare Innovations will manage the procurement side of innovations, focusing on product launches and relaunches within the Homecare (Laundry and Household Care) category. You will partner with internal stakeholders, including brand teams, R&D, Supply Chain, and Quality, as well as external suppliers to ensure timely, cost-effective innovation delivery. The role also involves driving savings and supporting the South Asia cost savings target. Key Responsibilities Innovation Management: Lead procurement efforts for Homecare Innovations in India, attending and representing procurement in innovation network meetings. Collaborate with internal and external stakeholders to gather inputs for costing, trials, and launches. Stakeholder Collaboration: Work with suppliers, R&D, global buyers, and other stakeholders to drive the innovation agenda. Ensure connectivity for material trials and product launches. Supplier Relationships: Build and maintain strong relationships with suppliers, ensuring strategic alignment for innovation, savings, and sustainability goals. Forecasting & Business Case Support: Provide material price forecasting to support business case preparation and assist in launching new products. Cross-functional Coordination: Collaborate with various departments such as Brand, R&D, Finance, and Procurement for innovation (re)launches and product renovations. Strategic Updates: Present regular updates to internal stakeholders and flag any issues or concerns regarding innovation processes or suppliers. Supplier Development: Interact with suppliers to develop innovative solutions aligned with Unilever s clean future agenda and ongoing savings initiatives. Project Management: Effectively manage and track innovation projects, holding stakeholders accountable for their roles and ensuring timelines and budgets are adhered to. Challenges Building Effective Relationships: Establishing and maintaining strong relationships with a wide range of internal stakeholders (Brand, Procurement, R&D, Finance, etc.) and external suppliers. Cross-functional Coordination: Navigating different organizational and cultural boundaries to manage diverse project needs without direct hierarchical control. Required Skills & Competencies Educational Background: Minimum a science graduate with 5+ years of experience in product/process development, innovation network management, or procurement within the FMCG sector. Relevant Expertise: Experience in Product/Process Innovation, Supply Chain, or Technology Deployment. Project Management: Strong project management skills with the ability to drive initiatives forward and meet deadlines. Stakeholder Management: Ability to manage a diverse set of internal and external stakeholders, especially suppliers. Analytical & Problem-Solving Skills: Strong ability to analyze situations and create actionable solutions to meet business needs. Excel & PowerPoint Proficiency: Advanced skills in Excel and PowerPoint for reporting and presentations. Influencing Skills: Excellent communication and influencing skills to drive decision-making and change. Experience Requirements 5+ years of relevant work experience in Product/Process or Technology development, Supply Chain/Network management, or a similar role within FMCG. Exposure to Homecare formulations/raw materials is preferred. Travel: Limited travel (~25%). Internal & External Contacts Internal: Procurement teams (Global & Local), Brand teams, R&D, SUIT, Finance, Quality, SEAC External: Suppliers (New & Existing), Procurement/Market Intelligence agencies Reporting Structure Procurement Director South Asia Sr. Procurement Manager - Chemicals HC Assistant Procurement Manager - HC Innovations Diversity & Inclusion Statement Unilever is an Equal Opportunity Employer and values diversity. We encourage applicants from all backgrounds and experiences to apply, and we commit to creating a workplace that is inclusive, supportive, and fair. We do not discriminate based on race, color, religion, gender, sexual orientation, disability, or any other basis protected by applicable law.

About This Role Business Unit Overview: The Marketing and Sales Operations (MSO) team is a key part of the US Wealth Advisory business. We partner with various teams, including Product Marketing, EII, Retirement, and Global Marketing. Our support model is centered around a Digital First mentality, enabling a scaled digital experience through the following offerings: Marketing Material Development and Updates Content Delivery & Management Reporting & Oversight Sales Support & Miscellaneous Web Publishing Job Purpose/Background: We are looking for an organized, detail-oriented, and enthusiastic communicator to help create, improve, and maintain content on market trends, portfolio construction, and practice management. This role will focus on the creation, improvement, maintenance, and publication of content across various media formats, including PowerPoint presentations, print/PDF documents, website content, web articles, and tools. The individual will collaborate closely with data providers, marketing, compliance, design, and web publishing teams to manage a robust content suite and ensure its effective delivery to BlackRock Sales, advisors, and end clients. The candidate will be able to manage multiple simultaneous projects, ensuring timely completion, while keeping an eye on the design and quality of content. Key Responsibilities: Create, Update, and Maintain Content: Sourcing and updating data, collaborating with design, working with the legal team for review/approval, and uploading content to websites and other dissemination platforms. Content Management: Monitor and manage content across platforms to ensure it is up-to-date, orderable, and available on both internal and external websites, and approved by partner firms. Website and Web Page Updates: Partner with the broader team and web publishing to enhance and execute updates to team web pages, including direct publication of small changes. Automation Tools: Use automation tools to assist in updating content and distributing it across relevant channels. Timely Delivery: Ensure all tasks are completed on time with high accuracy, meeting deadlines and managing workload efficiently. Process Improvement: Evaluate systems, processes, and procedures to identify inefficiencies and make recommendations for improvement. Collaboration: Assist with ad-hoc projects and work independently when required, while also assisting team members as needed. Qualifications: Educational Background: MBA or Bachelor s degree in Marketing, Finance, Communications, or Journalism. Technical Skills: Experience with Adobe Creative Suite, Power BI, VBA, SQL, Data Analytics, and CMS tools (e.g., TeamSite) is a plus. Industry Knowledge: 3+ years of experience in the investment/asset management industry is a plus. Familiarity with the growing demand for alternative investments and their role in diversifying against traditional fixed-income securities is beneficial. Skills and Competencies: Team Player: Excellent attitude with attention to detail, strong verbal/written communication skills, and the ability to collaborate with internal and external partners at all levels. Tech-Savvy: Eager to harness new techniques and tools to improve workflows, especially in reporting and content delivery. Adaptability: Comfortable with change and fast-paced, rapidly evolving work environments. Time Management: Highly organized with strong focus on meeting deadlines and managing multiple priorities. Data Integrity: Values the importance of quality data and strives to maintain its accuracy in all systems. Critical Thinking: Strong problem-solving skills and the ability to think critically when facing challenges. Flexible Shift Timings: Open to flexible work hours, as required. Our Benefits To help you stay energized, engaged, and inspired, we offer a wide range of benefits, including: Strong Retirement Plan Tuition Reimbursement Comprehensive Healthcare Support for Working Parents Flexible Time Off (FTO) to relax, recharge, and be there for the people you care about. If you're a self-motivated individual with a passion for content creation and management, and you're looking for a collaborative environment where you can make a significant impact, this role at BlackRock may be the perfect opportunity for you. Qualification : MBA or Bachelors degree in Marketing, Finance, Communications, or Journalism.

Business Process Specialist Location: Mumbai, India About Dow At Dow, we believe in putting people first and are committed to delivering integrity, respect, and safety for our employees, customers, and the planet. We are a diverse and innovative team of relentless problem solvers who work together to transform industries and shape a sustainable future. Our purpose is simple: to deliver a better world through science and collaboration. If you're looking for a challenging and meaningful role, you re in the right place. About the Role Dow's Integrated Supply Chain & Improve & Scale Digital Solutions Team delivers value by defining, enabling, and supporting processes and system capabilities needed by our businesses. As a Business Process Specialist, you will play a critical role in executing strategies, driving process enhancements, and collaborating with global and regional teams to optimize supply chain operations. You will collect and analyze work process and system requirements, ensuring alignment with design principles and business needs. You will act as a subject matter expert for key supply chain functions, supporting systems like SAP, Microsoft Dynamics, OM Partners, Oracle Transportation Management, and more. Additionally, you will be responsible for compliance, regulatory adherence, training, and continuous process improvement initiatives. This role operates under the functional guidance of Global Business Process Leaders and Experts, collaborating with business process teams across Integrated Supply Chain (ISC) and Information Systems (IS). Key Responsibilities Process & System Optimization Develop in-depth knowledge of work processes, systems, technologies, applications, data, and key metrics. Provide expert-level support on system functionality, process improvement, and issue resolution. Gather, evaluate, and document work process requirements for global initiatives and projects. Ensure process compliance with regulatory and internal standards. Collaboration & Stakeholder Engagement Act as a key liaison between business units, IT teams, and process improvement functions. Support peer organizations and cross-functional teams in corporate initiatives, system testing, data migration, and implementation. Develop and deliver training programs, knowledge transfer sessions, and coaching for support teams. Data & Performance Analysis Analyze process performance metrics to monitor consistency and alignment with business goals. Identify gaps in global capabilities, leveraging best practices and emerging technologies for continuous improvement. Qualifications & Experience Education Bachelor s degree (Required) Engineering or Science preferred. Experience Minimum 3 years of relevant experience in Supply Chain, Customer Service, or Process Improvement. Technical Skills Advanced skills in Microsoft Excel, Power BI, and PowerPoint. Strong experience in handling large data sets from multiple sources. Proficiency in Data Visualization tools & techniques. Preferred Skills Digital mindset with a strong focus on innovation and automation. Critical thinking and problem-solving skills. Project management and system/process improvement expertise. Training delivery experience. Excellent communication skills verbal and written. Additional Information Flexibility to support global operations and alternate time zones (North America, EMEAI, LAA, APAC) is required. Relocation assistance is NOT available for this role. Competitive Salary & Bonus Market-aligned compensation with performance-based incentives. Career Growth Opportunities for training, mentoring, and professional development. Comprehensive Benefits Medical, life insurance, and mental health support. Work-Life Balance Flexible workplace culture for personal and professional productivity. Parental & Family Support Paid leave for new parents and caregivers. Paid Time Off & Volunteering Vacation allowance, community engagement, and Employee Resource Groups (ERGs). Wellbeing & Perks Gym memberships, discounts, and transportation benefits (location-dependent). About Dow India Dow Chemical International Pvt. Ltd. (Dow India) is a leader in sustainable materials science, providing innovative solutions across packaging, infrastructure, automotive, and consumer care. With 1,000+ employees, we are a Great Place to Work Certified company, committed to corporate social responsibility (CSR). We actively support women, children, and differently-abled individuals through technology and volunteerism. Join Our Team & Make an Impact! At Dow, we celebrate diversity, collaboration, and innovation. If you are passionate about business process improvement and digital transformation, we encourage you to apply! Apply now and be part of a global team transforming industries through science! Qualification : Bachelors degree (Required) Engineering or Science preferred.

Description At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where sophisticated diseases are prevented, treated, and cured, where treatments are more inquisitive and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/. Position Summary: The candidate will be responsible for leading Business Partnering for Innovative Portfolio i.e. Oncology, Immunology & CNS along with BUF Reporting, FP&A, SigniFi & IBP and Statutory audit / Transfer pricing requirements. Responsibilities include: 1. Business Partnering Innovative Portfolio i.e. Oncology, Immunology & CNS Partner closely with leadership to co-create strategy. Independently provide financial support & leadership to influence key business decisions and drive acceleration and prioritization of resources towards strategic choices. End to end business partnering and financial planning for Sales / Opex. Support Business planning and update cycles, product pricing, PDC reviews, new product launch, S&OP alignments, A&SP/ME reviews, distributor appointment, accruals processes and any other Business case review and analysis. Price Variance, GP & Opex reviews and monitoring against the plan, appropriate support to find opportunities and mitigate risks. Ensure robust business controls on spends, pricing and discounts and drive governance of the same. Drive compliance in processes with respect to adherence to SOPs and applicable guidelines. 2. Business Unit Finance (BUF) Reporting & FP&A Lead creation of plans in line with long term strategy, incorporating insights, opportunities and risks Lead planning cycle coordination and management decks (BP, JU, NU, MBR, IBP), Lead LRFP for IM India Monthly /quarterly regional & local requirements and management comments Quarterly P&L analysis and forecast for the region Base data for Budgeting, update cycles, Standard Reporting Submissions in Planning Systems including IBP, Anaplan, BRAVO and all other regional Submission Advance tax, transfer pricing, statutory audit and subsidy related requirements, calculations and projections Any other ad-hoc requirements 3. Lead for SigniFi and IBP for IM BUF India Qualifications Qualifications: Preferred Area of Study: Chartered accountant Required Years of Related Experience: ~ 7-10 years Preferred Skills and Abilities: Strong business partnering skills to influence / partner with business stakeholders, ability to manage and negotiate with internal/external partners Strong analytical skills and eye for business, ability to capture and generate insights Solid understanding of Finance / Accounting principles and processes Should be a strong teammate Independent thinking, decision making and strong prioritization are essential to success Key working relationships: Business partners (commercial and functional teams) Business Unit Finance, Shared service Finance teams, Global services, COE team Regional / Global stakeholders Location / Mobility: The position is currently based out of Mumbai Reporting: Will be reporting into the Finance Lead, Innovative Medicine, India and will have no direct reports Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Qualification : Chartered accountant

Job Description: We are looking for a detail-oriented and analytical Business Analyst to join our team. The ideal candidate will have a strong understanding of business processes, excellent communication skills, and the ability to translate business needs into actionable requirements. The Business Analyst will work closely with stakeholders to gather and analyze requirements, identify opportunities for improvement, and facilitate the implementation of solutions to drive business success. **Only immediate to 30 days candidates will be contacted** Responsibilities: Collaborate with stakeholders to understand business objectives, processes, and requirements. Elicit, analyze, and document business requirements using a variety of techniques such as interviews, workshops, and document analysis. Translate business requirements into clear and comprehensive functional specifications, user stories, and process flows. Work closely with cross-functional teams, including developers, QA analysts, and project managers, to ensure that solutions meet business needs and are delivered on time and within budget. Facilitate communication and collaboration between business stakeholders and technical teams to ensure alignment and understanding of requirements. Conduct impact analysis and risk assessment to evaluate the potential impact of proposed changes and identify potential risks and dependencies. Support the development and implementation of new systems, processes, and initiatives by providing guidance, training, and documentation to end users. Participate in testing activities, including test planning, execution, and defect management, to ensure that solutions meet quality standards and user expectations. Monitor key performance indicators (KPIs) and metrics to track the effectiveness of implemented solutions and identify opportunities for further optimization. Stay informed about industry trends, emerging technologies, and best practices to drive continuous improvement and innovation within the organization. Qualifications: 2+ years of experience working as a Business Analyst or similar role. Proven experience as a Business Analyst in the lending domain (consumer, mortgage, personal loans, etc.). Strong analytical and problem-solving skills, with the ability to analyze complex business processes and identify opportunities for improvement. Excellent communication and interpersonal skills, with the ability to effectively communicate with stakeholders at all levels of the organization. Experience with business analysis techniques and tools, such as requirements elicitation, process modeling, and user story mapping. Knowledge of Agile methodologies and experience working in an Agile environment is preferred. Qualification : 2+ years of experience working as a Business Analyst or similar role.

Role Overview An exciting opportunity has arisen for young and experienced professionals in supply chain management to join an established company. This role offers a dynamic environment where you will manage the end-to-end order processing and contribute to key activities across procurement, logistics, finance, and customer service. Key Responsibilities 1. End-to-End Order Processing Handle all stages of order processing from booking, procurement, and customer/factory coordination. Support EXIM (Export-Import) activities and manage logistics, including warehouse clearance, transportation, and customs procedures. Ensure financial clearance processes are completed, including the management of Letters of Credit (LC), Cash Against Documents (CAD) payments, and Performance Bank Guarantee (PBG) issuance. 2. Inventory and Warehouse Management Manage Goods in Transit (GIT), deferred inventory, and ensure accurate reporting at month-end for finance (e.g., revenue recognition and GIT management). Collaborate with the warehouse team to manage stock levels, track shipments, and resolve stock-outs. Handle re-exportation of defective units to the factory. 3. Taxation and Compliance Ensure compliance with GST (5%), CDEC (Custom Duty Exemption), and other taxation requirements, including the handling of bonded transactions. Assist in managing import and INR shipments (handling clearance and landing in India). 4. Procurement and Vendor Management Review purchase orders and communicate with vendors to ensure timely procurement. Handle the procurement of demo materials both for import and local sourcing. Proactively track and update shipping dates to keep all relevant stakeholders informed. 5. Customer and Service Coordination Work closely with the service team to coordinate installation-related activities and track installation revenue. Provide customer support in resolving short shipments, warranty claims, and Free of Charge (FOC) issues. 6. Reporting and Analysis Prepare regular reports on inventory levels, stockouts, Expiry & Obsolescence (E&O), and liquidation opportunities. Utilize Microsoft Excel for detailed data analysis, inventory tracking, and preparing presentations (e.g., PPT presentations for internal/external stakeholders). Review reports and escalate any issues regarding inventory discrepancies, material damage, or procurement errors. 7. Process Improvement Investigate and resolve discrepancies in order processing, material procurement, or shipment issues. Supervise price increases and communicate changes to the team as required. Qualifications Education: Postgraduate degree (preferably in Supply Chain, Logistics, or a related field). Experience: 3-6 years of experience in an analytical or supply chain role, with a strong background in order processing and inventory management. Skills: Proficiency in SAP SD and MM Modules. Advanced Microsoft Excel skills for reporting, data analysis, and inventory management. Strong understanding of taxation, including GST, CDEC, and other relevant customs and tax regulations. Ability to work with forwarders, vendors, and stakeholders to ensure smooth order execution. Proven track record of taking ownership of responsibilities and driving results. Strong organizational and problem-solving skills, with attention to detail. 1.

Procurement Team Lead Location: Mumbai Work Type: Full-Time About Ninjacart At Ninjacart, we re reimagining how India s agri-supply chain works. As the country s leading agri-platform, we harness the power of technology, data, and innovation to organize and optimize the movement of fresh produce from farms to consumers plates. Over the past six years, our made-for-India technology and India-first solutions have disrupted traditional systems, empowering farmers, traders, and retailers while creating efficiency, transparency, and fairness across the agri commerce ecosystem. Our mission is to build the digital network for global agri commerce, solving challenges like information asymmetry, payment inefficiencies, and distribution gaps while helping buyers and sellers discover each other seamlessly. Backed by Walmart Group, Tiger Global, Accel, Syngenta, and other world-class investors, Ninjacart has raised over $350 million and is proudly recognized among Top 25 Startups to Work For. At Ninjacart, we re a high-energy, results-driven community that values ownership, innovation, and collaboration. We move fast, think big, and solve real problems at scale. About the Role As a Procurement Team Lead, you ll play a key role in ensuring product availability, optimizing cost structures, and building long-term vendor relationships. You will manage sourcing, planning, and procurement strategies that drive profitability, minimize waste, and ensure high service levels across categories. Key Responsibilities Supply Planning & Inventory Management: Ensure 100% fill rates for assigned SKUs by identifying reliable supply sources, monitoring stock levels, and maintaining optimal inventory with minimal wastage. Cost Optimization: Track and analyze price trends across markets to inform sourcing decisions. Identify and implement cost-saving initiatives to improve margins across the supply chain. Vendor Management: Identify, onboard, and manage vendors through effective price negotiations, reconciliations, and credit cycle management. Monitor vendor performance, develop scorecards, and build long-term partnerships to strengthen loyalty and performance. Stakeholder Collaboration: Work closely with Category, Supply Chain, Finance, and Quality teams to ensure seamless coordination and timely decision-making across functions. 2+ years of experience in vendor management, preferably in Fruits & Vegetables (F&V), Grocery, or E-commerce sectors. Bachelor s degree in Engineering from a Tier 2, 3, or 4 institution. Strong negotiation, pitching, and problem-solving skills with a sharp business acumen. Highly self-motivated, agile, and adaptable in a fast-paced, evolving environment. Strong interpersonal skills and a data-driven approach to decision-making. At Ninjacart, you don t just work you create impact at scale. You ll have the autonomy to lead, the platform to innovate, and the opportunity to make a difference in one of India s most vital industries. Be a Ninja. Power the future of agri-commerce. Qualification : Bachelors degree in Engineering from a Tier 2, 3, or 4 institution

Job Title: Market Development Representative Location: Mumbai Company: TraceLink Experience: 2 6 Years Company Overview: At TraceLink, our mission is simple yet powerful protect patients by digitizing the pharmaceutical supply chain. Since our founding in 2009, we have grown to 8 global offices, over 800 employees, and serve more than 1,300 customers across 60+ countries. Our cloud-based Opus Platform and innovative applications like MINT are transforming how the life sciences industry collaborates, enhancing visibility, compliance, and decision-making across the supply network. Recognized as an industry leader by Gartner, IDC, and as a top workplace by Comparably, TraceLink continues to shape the future of pharmaceutical supply chain connectivity. Position Overview: We are seeking motivated and detail-oriented Market Development Representatives (MDRs) to join our Mumbai-based APAC team. As an MDR, you will play a critical role in identifying and qualifying business opportunities, researching target accounts, and working closely with Sales, Business Management, and Marketing to drive growth across the region. Key Responsibilities: Conduct in-depth market research and gather intelligence on key customer and prospect accounts using public and private data sources Qualify and prioritize inbound leads, and identify high-value accounts and personas for focused engagement Monitor news, industry updates, and databases to enrich account and contact intelligence Develop and execute personalized outreach strategies using email, social media, and other digital channels Rapidly follow up on marketing campaigns and maintain comprehensive account intelligence briefs to support Sales and Account Managers Collaborate with Managers, Sales, and AMs to refine target account lists, messaging, and outreach strategies Work with cross-functional teams (Finance, Marketing, Sales Operations, Business Management) to cleanse, enrich, and maintain account data integrity Maintain detailed records of activities and progress in Salesforce, and report on both qualitative and quantitative KPIs weekly Partner with internal stakeholders to align on business goals and optimize lead generation efforts Qualifications: 2 6 years of experience in Market Development, Business Development, or related roles Proven ability to research, qualify, and act on business opportunities Bachelor s degree (BA/BS) or equivalent Experience with Salesforce.com, Marketo, or similar CRM/marketing tools Proficiency in MS Office (Excel, Outlook, PowerPoint, Word) Excellent verbal and written communication skills with a professional and empathetic tone Ability to work independently, manage multiple priorities, and thrive in a fast-paced, international, startup-like environment Strong team collaboration skills with a track record of working effectively across departments If you're passionate about driving growth, love diving into research and data, and thrive in high-energy, mission-driven environments TraceLink wants to hear from you. Qualification : Bachelors degree (BA/BS) or equivalent

Position: Additive Inside Sales Executive Location: Mumbai Employment Type: Full Time Experience Required: 3 5 Years Industry: Additive Manufacturing / Industrial Equipment / Sales Support Job Overview We are looking for a detail-oriented and proactive Inside Sales Executive Additive Division to manage consumables and spare parts sales. The ideal candidate will efficiently handle customer RFQs, process orders, coordinate with suppliers, and drive repeat business by closely tracking consumption patterns. If you have a passion for sales operations, customer service, and managing backend processes with precision, we d love to hear from you. Key Responsibilities Respond to incoming RFQs from customers and service engineers, providing accurate and timely quotations. Track consumable usage and proactively follow up with customers to generate repeat business. Process customer orders efficiently while ensuring adherence to delivery schedules and specifications. Collaborate with suppliers or product managers to gather pricing and availability, negotiate terms, and place purchase orders as required. Coordinate import activities: Prepare and manage documentation Ensure compliance with import laws and tariffs Oversee customs clearance Work with logistics teams and customs brokers to ensure timely clearance of imported goods. Monitor inventory levels and anticipate demand to avoid shortages or overstock situations. Maintain comprehensive records of RFQs, quotes, orders, and supplier communications. Review and verify supplier invoices and match them with received goods for quality and quantity. Keep customers updated on the status of their orders, delivery timelines, and resolve any issues proactively. Identify and implement process improvements to increase operational efficiency and customer satisfaction. Required Skills & Qualifications 3 5 years of experience in inside sales, order processing, supply chain coordination, or customer support preferably in industrial or additive manufacturing sectors. Strong understanding of sales coordination, consumables tracking, and procurement processes. Experience with import procedures, documentation, and dealing with customs clearance. Excellent communication and negotiation skills. Proficiency in MS Office (Excel, Outlook) and familiarity with ERP/CRM systems. Strong attention to detail, with the ability to multitask and meet tight deadlines. Customer-first mindset with the ability to build and maintain professional relationships. Opportunities for career growth in industrial and additive manufacturing domains Supportive and collaborative team environment Exposure to global vendors, processes, and supply chain operations Apply now and be part of a fast-growing and innovative team in the additive manufacturing space.

Job Title: Strategy Analyst Reports To: Joint President Supply Chain & Distribution (SCD) Location: Mumbai Experience Required: 6+ Years Qualification: Engineering + MBA (Finance) or CFA Preferred Background: Finance sector, Investment Banking, Project Analysis (especially in Industrial/Specialty Chemicals, Energy, Transportation), or Corporate Strategy roles with a focus on financial decision support Role Overview: Matix is seeking a dynamic and analytical Strategy Analyst to join our corporate team in Mumbai. This full-time, on-site role is critical to supporting strategic initiatives, financial analysis, market intelligence, and competitive benchmarking. The ideal candidate will bring a blend of financial acumen, sector knowledge, and data-driven insights to support the company s long-term growth in the chemicals, fertilizers, and agri-tech sectors. Key Responsibilities: Market & Industry Research Conduct in-depth independent research and analysis on assigned sectors (chemicals, fertilizers, agri-tech, energy, etc.). Stay updated with relevant financial news, sector trends, regulatory changes, and emerging risks or opportunities. Identify and recommend strategic opportunities aligned with the organization s vision and long-term goals. Business Intelligence & Analytics Develop sector trackers and dashboards using tools like Power BI, integrating real-time competitor insights and industry benchmarks. Analyze upstream and downstream industry developments, creating actionable management information systems (MIS) and trackers. Strategic and Financial Planning Support financial modeling, forecasting, and valuation analysis for new initiatives or investment proposals. Evaluate techno-commercial viability of strategic options, including M&A opportunities, partnerships, and diversification. Work with cross-functional teams to create strategy presentations and decision-making reports for senior leadership. Stakeholder Engagement Build a network with agri-tech startups, investors, and venture capital funds to explore collaboration and investment opportunities. Support leadership in preparing for board-level discussions, strategy reviews, and market positioning exercises. Required Competencies: Functional Skills: Strong analytical and financial modeling capabilities. Deep understanding of financial markets, capital structures, and sectoral regulations. Familiarity with project finance, corporate finance, and investment evaluation methodologies. Proficiency in Microsoft Excel, PowerPoint, and Power BI for dashboards and presentations. Behavioral Traits: Highly self-motivated, initiative-driven, and capable of working independently. Excellent communication and presentation skills. Collaborative team player with the ability to influence cross-functional stakeholders. Demonstrated attention to detail, critical thinking, and problem-solving mindset. Preferred Additions: Exposure to the agriculture, fertilizer, chemical, or energy sectors. Experience working in investment banking, private equity, corporate strategy, or consulting. Previous involvement in dashboard creation, competitive intelligence, or strategic project evaluation. Qualification : Engineering + MBA (Finance)

Job Title: Senior Brand Executive Knorr Function: Marketing Foods Business Unit Location: Mumbai About the Role Knorr is at the heart of HUL Foods transformation strategy. With ambitions to expand beyond soups into high-growth, premium, and international categories like sauces, Korean noodles, RTEs, and seasonings, Knorr is poised to become a key growth driver for the business. This role offers the opportunity to shape this transformation and be part of a high-impact innovation journey. Key Responsibilities Brand & Product Development Drive brand building across the marketing mix advertising, innovation, packaging, and product development. Partner with R&D and CMI to mine deep consumer insights and convert them into superior product experiences. Lead packaging development, ensuring it reflects brand values and resonates with the target audience. Innovation & Portfolio Strategy Work cross-functionally (R&D, SUIT, Demand Planning, Supply Chain, Finance, Customer Marketing) to land end-to-end innovation successfully. Develop a future-fit portfolio strategy across emerging categories such as International Sauces, RTE, and Seasonings. Translate Global BVI into local range architecture and pack formats. Communication & Channel Execution Collaborate with creative and media agencies to deliver impactful communication (KV, TVC, POSM). Drive Knorr s BCI (Brand Communication Idea) with strong creative thinking and execution. Develop communication that resonates with India s evolving premium consumer (India Alpha). Required Skills & Capabilities Consumer Insight Mining: Ability to derive deep insights to drive product superiority. Innovation Mindset: Passion for building new categories and leading transformation. Stakeholder Management: Proven ability to work across cross-functional teams and agencies. Brand Crafting: Strong skills in end-to-end brand development and execution. Ownership Mentality: Self-starter who takes full ownership from ideation to launch. Collaboration & Influence: Ability to influence without authority and drive alignment. Qualifications & Experience Education: MBA or Master s from a Tier 1 or Tier 2 B-School. Experience: Minimum 5 years across sales and marketing. Mandatory experience in brand development or brand management. Experience in FMCG, especially Foods or Premium categories, preferred. High-impact role on a global, high-growth brand. Work on a transformative category journey from soups to full-fledged international cuisine. Learnings across consumer intimacy, mix development, innovation, and stakeholder management. Exposure to cross-functional teams, global branding strategies, and agile innovation. Fast-track visibility within HUL s Foods business a launchpad for future leadership roles.

Job Title: Digital AI Manager Location: Mumbai Function: Supply Chain Procurement About Procurement at Unilever Unilever s Procurement team manages over 30 billion in global spend across 50,000+ suppliers. As part of the Supply Chain, Procurement is essential to delivering sustainably sourced materials and services, driving innovation with our partners, and ensuring our purpose-led brands thrive. Our global procurement organization of 1,400+ professionals supports a wide network, including more than 1.5 million smallholder farmers, impacting over 7 million lives. Guided by our Procurement Lighthouse Strategy, we focus on five pillars: Competitive Buying, Resilience, Partnerships, Sustainability, and Value Chain Excellence all powered by Digital and Technology. About the Strategy & Insights Team Established three years ago, the Procurement Strategy & Insights team serves as the nerve center of Unilever s global procurement function. With a vision of transforming knowledge and data into future-fit strategies, the team enables breakthrough transformation across tools, processes, and business models. The team includes: Strategy Team Drives strategic priorities across Business Groups (BG) and Power of One. Insights Team Leads data-driven programs and cross-functional initiatives. Digital Transformation Team Builds digital capabilities, tools, and data infrastructure. Data & AI Innovation Team Focuses on cutting-edge analytics, AI, and Procurement GPT solutions. Role Overview: Digital AI Manager B&W As Digital AI Manager B&W, you will lead the adoption and integration of digital and AI tools within Unilever Procurement. You will drive the implementation of mature AI/analytics solutions, champion digital adoption within the buyer community, and manage transformation initiatives aligned with our 4D Digital Lighthouse Strategy. You will also act as the Program Manager for the Procurement GPT Hero Use Case, helping scale innovative AI-driven solutions. Key Responsibilities 1. Drive 4D Digital Lighthouse Strategy Data Foundations: Enhance the Procurement Data Lake by integrating internal (Unilever Datalake, BDL) and external data (market intelligence, sustainability, resilience, etc.). Maintain a high-quality, accessible data catalogue. Advanced Analytics: Deliver scalable analytics use cases, build self-service analytics tools, and enable data-driven decision-making across key procurement programs. Tool Integration & Automation: Improve and integrate digital tools into the 7-step strategic sourcing process. Enhance the Buyers Console as the central hub for digital tools and services. Culture & Capability Building: Lead digital adoption programs, deliver training (e.g., DigiCon), and drive capability building across the procurement community. 2. Procurement GPT Program Collaborate closely with the Data & AI Innovation team on advanced AI use cases. Manage the transition of innovations into mainstream adoption and support scaled implementation. Key Stakeholders Procurement Leadership Team (UPLT) Head of Strategy & Insights Global Buyer Community UniOps External technology and AI partners Leadership Competencies Strong stakeholder management across complex, matrixed environments Expertise in change management and adoption strategies Skilled in agile project and program management Passion for digital innovation, transformation, and continuous improvement Required Experience Minimum 5 years experience in Unilever or similar FMCG environment Proven experience in digital transformation, analytics, or change leadership roles Track record of delivering strategic, cross-regional initiatives Ability to work in diverse, cross-functional, and global teams

Position: Ecommerce Operations Manager Location: Mumbai, India Job Overview: We are seeking a detail-oriented and tech-savvy Ecommerce Operations Manager to oversee the daily operations and performance of our online store. The ideal candidate will have hands-on experience with Magento 2.2, strong coordination skills, and the ability to drive ecommerce strategies across platforms while ensuring a seamless customer experience. Key Responsibilities: Oversee the end-to-end operations of the company website, built on Magento 2.2, ensuring continuous functionality and performance Manage website updates, including the addition of new product collections and feature enhancements in collaboration with tech and design teams Coordinate daily with the external tech agency to troubleshoot and implement website improvements Lead SEO initiatives, UI/UX enhancements, and site optimization strategies to increase traffic and conversions Plan and execute promotional campaigns and ensure they are accurately reflected on the website within specified timelines Ensure smooth customer service operations by resolving customer queries and complaints promptly Collaborate with internal departments such as merchandising, supply chain, and retail to support seamless order fulfillment and delivery Maintain and update product listings and stock data on the website and across marketplace platforms Manage online photoshoots and product data including measurements, descriptions, and imagery Generate and analyze performance reports, including weekly/monthly sales, sell-through rates, offer code effectiveness, and inventory status Oversee relationships with payment gateway partners to ensure secure and efficient transactions Monitor marketplace accounts, track stock levels, and update inventory across platforms Handle the end-to-end customer complaint resolution process daily Qualifications & Requirements: Proven experience in ecommerce operations management Strong knowledge and working experience with Magento 2.2 Familiarity with website management, SEO strategies, UI/UX best practices, and ecommerce marketing tools Excellent coordination and communication skills to manage cross-functional teams and third-party vendors Strong analytical skills with the ability to interpret data and generate actionable insights Ability to work in a fast-paced environment and manage multiple priorities effectively Experience in managing photoshoots and product data entry is a plus

Position: Technical Support Specialist (Japanese) Location: Mumbai, India About LRN: LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,500 companies worldwide (including some of the world s most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviors that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform. About the role: LRN team develops data specifically for a set of key product domains like eLearning, Disclosures, personalization and completions. We deal in AWS technologies like Redshift, S3, Glue, and Lambda. You'll build our data lake and partner with Product and BI teams to build new behavioral events, pipelines, datasets, models, and reporting to support their initiatives. You'll also assist to develop our analytics capabilities in Quicksight and build out our real time reporting capabilities. Your responsibilities will include: Provide support to internal and external customers on all aspects of LRN s proprietary applications (functions include: campaign set up, system generated e-mails, system reporting, user data management, and customization) Using defined systems and processes, keep both internal and external stakeholders updated as to the status of call tickets, requests, projects, issues, and changes. Update necessary tracking and reporting systems to ensure that group statistics can be tracked, managed and measured. Manage expectations of internal and external customers, ensuring capabilities are not exceeded to the detriment of the customer. Escalate issues related to capabilities where appropriate. Serve as an internal advocate for field personnel, as well as external customers. Prioritize requests based on need and impact. Work with internal stakeholders to address priorities. Prepare and present (in written and verbal forms) product information that will assist customers with the capabilities of LRN's systems. Maintain quality levels for all work related to customers requests. Ensure there is an ongoing dialog between LRN and each customer with whom the Partner Assistance Center team member is working. Collaborate with peers to discuss unique solutions and to document them. Perform other duties as assigned. Requirements: Bachelor s Degree 4-6 years of L2/L3 level experience in a customer facing role in an application support environment. Proficient in Japanese language (Written and spoken) - Mandatory Excellent communication skills in English. This position requires above par skills to write and speak in English. Extensive experience in supporting enterprise customers based in US and Europe. Familiarity with HTML and CSS. Familiarity with Learning Management Systems Expertise in Microsoft Office Suite especially in Excel. Should be able to understand and handle CSV files. Ability to review a Partner request, and apply the necessary analytical skills to ensure successful delivery of the end product. This role will involve direct Partner contact; an ability to work with others who are potentially very frustrated, in a professional manner is mandatory. An inherent ability to multitask and manage customer expectations to the satisfaction of all involved parties is critical to the success of the incumbent. Ability to consistently spot and report issues before they reach a point of becoming critical. A desire to constantly examine issues, looking for the opportunity to improve processes and/or technology. Must have an inherent attention to detail Benefits: LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualification : Bachelors Degree