Enterprise Agreements Jobs in Bengaluru
524 Jobs Found
General Manager - Network Infra & Security
Brigade Enterprises Ltd
Job Title: General Manager Network Infrastructure & Security Location: Bangalore Department: IT and Systems Employee Type: Permanent Experience Required: 10 20 years Job Summary We are seeking a seasoned and strategic IT Infrastructure and Cybersecurity Leader to oversee and drive the company s enterprise-wide infrastructure and security initiatives. This role is responsible for developing and executing the vision, strategy, and programs to ensure the availability, performance, and security of our IT systems and data. The ideal candidate will work closely with executive leadership to align technology and security efforts with organizational objectives and risk tolerance. Key Responsibilities IT Infrastructure Management Lead the planning, implementation, and management of core IT infrastructure including networks, servers, cloud platforms, storage, and enterprise systems. Ensure high availability, performance, and scalability of IT infrastructure to support business operations. Oversee disaster recovery and business continuity strategies to mitigate operational risk. Manage vendor relationships, contracts, and Service Level Agreements (SLAs). Monitor system performance and continuously implement efficiency improvements and optimizations. Cybersecurity Leadership Establish, implement, and maintain cybersecurity policies, procedures, and standards across the organization. Conduct regular risk assessments, vulnerability scans, and implement corrective actions. Oversee security tools and solutions, including firewalls, antivirus, endpoint protection, SIEM, and intrusion detection systems. Lead incident response efforts, forensic investigations, and post-event reviews. Ensure compliance with relevant cybersecurity and data privacy regulations (e.g., ISO 27001, GDPR). Leadership & Cross-functional Collaboration Lead, mentor, and manage a team of IT infrastructure and security professionals. Collaborate with stakeholders across departments to align IT and cybersecurity strategies with business goals. Provide executive-level reporting on infrastructure performance, risk posture, incident management, and compliance metrics. Drive a culture of cybersecurity awareness and operational excellence throughout the organization. Qualifications & Experience Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Master s degree preferred. Certifications (Preferred): CISSP, CISM, CISA, or equivalent professional certifications. Experience: 18+ years of progressive experience in IT infrastructure, cybersecurity, and risk management. Deep knowledge of security frameworks such as ISO/IEC 27001 and regulatory standards like GDPR. Proven experience in formulating and implementing enterprise-wide security policies and managing dynamic IT environments. Key Skills: Strategic planning & execution Project & vendor management Security architecture and governance Cross-functional collaboration & stakeholder communication Managing Security Operations Centers (SOC) Preferred Skills & Competencies Strong analytical and problem-solving skills to align business needs with technology solutions. Experience in documenting and executing security architecture and strategic plans. In-depth knowledge of IT networks, infrastructure systems, and cloud environments. Ability to communicate technical concepts to both technical and non-technical audiences, including C-level stakeholders. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field
Manager Distribution Partnerships
Headout
Job Title: Manager, Distribution Partnerships Location: Bengaluru, India Employment Type: Full-time We re a rocketship: with $130M+ revenue, presence in 100+ cities, and 18 months of profitability, Headout is the fastest-growing marketplace in travel and we re just getting started. With $60M+ raised from top investors, we re building a durable company to transform how people discover real-world experiences. The foundation is strong, the momentum real, and the opportunity huge. We ve proven our model, reached profitability, and now the growth curve is steep. If you want to join a fast-growing company where your impact is visible and meaningful, this is the time. Our Culture Reinventing travel isn t easy, but that s the fun part. We care deeply about ownership, craft, and impact. If you re a builder who loves solving tough problems and making an impact, you ll feel right at home. About the Role As **Manager, Distribution Partnerships**, you ll be key to driving Headout s global growth by expanding our B2B distribution network. Reporting to the VP of Growth & Strategy, you ll develop and manage strategic partnerships with banks, financial institutions, OTAs, airlines, and travel wholesalers. Your mission: maximize sales, boost brand presence, and unlock new revenue opportunities worldwide. You ll leverage your existing network and build new relationships, becoming a vital face of Headout in the industry. Commercial Partnership Development: Own your acquisition pipeline and proactively grow Headout s distribution with new strategic partners. Key Account Management: Build and nurture trust-based relationships, empowering partners with the right tools to accelerate their growth. Performance Analysis & Optimization: Track partner performance, analyze trends, and recommend strategies to boost revenue. Collaborative Brand Building: Work with regional teams to grow revenue and enhance brand awareness globally. Contracting & Negotiation: Review and negotiate contracts to maximize revenue and growth potential. Budget & Revenue Management: Collaborate with partners on strategic campaigns, set revenue targets, and drive mutual success. Cross-Functional Collaboration: Work closely with product, engineering, marketing, finance, and operations to scale the distribution business. What You Bring 4 8 years of strategic sales experience, especially with mid-level and enterprise clients. Proven track record closing deals and scaling partnerships that drive growth. Expertise managing leads, negotiations, and partnership communications end-to-end. Strong market intelligence skills, with the ability to analyze competitors, pricing, and customer preferences. Proficiency with CRM tools and sales analytics platforms. Problem-solving mindset: innovative, first-principles thinker who challenges the status quo. Comfort with ambiguity: thrives in fast-moving, startup environments. Accountability: you lead outcomes, hit goals, and excel in team settings. Relentlessness: you roll up your sleeves and do what it takes to succeed. Bonus Points Experience scaling sales or business development at a startup.
Senior Customer Success Engineer I
Rubrik
Senior Customer Success Engineer I Bangalore (EST Shift, Hybrid) Location: Bangalore, India Work Model: Hybrid (3 days office, 2 days remote) Shift Timing: 8:30 PM 5:30 AM IST (EST hours) About Rubrik s Global Customer Support & Success Team Rubrik s Global Customer Support and Success Organization is dedicated to delivering a world-class post-purchase experience. Our team provides expert post-deployment technical support for a broad spectrum of technologies and cloud platforms. We ensure timely activation and adoption of Rubrik s cutting-edge SaaS data management and security products. As a Senior Customer Success Engineer, you will act as a trusted advisor and primary point of contact for our customers and partners, collaborating closely with cross-functional teams to maximize customer value. In today s data-driven world, Rubrik s Customer Support Team is vital to securing customer data. Our team s deep technical expertise, customer-centric approach, and rapid response capabilities safeguard data availability and integrity, no matter the challenges. Key Responsibilities Deliver enterprise-level technical support via phone, web, email, and chat, handling a wide range of customer inquiries and complex cloud deployment issues. Efficiently manage all levels of support cases from basic questions to advanced technical troubleshooting. Analyze customer problems using structured troubleshooting techniques to identify root causes and implement effective solutions. Independently diagnose and resolve issues within the customer environment, escalating unresolved cases appropriately. Provide expert advice on cloud infrastructure services, best practices, and Rubrik product usage. Troubleshoot and resolve escalated customer issues with urgency and precision. Ensure detailed case documentation and timely issue resolution, maintaining high levels of customer satisfaction. Collaborate with internal teams such as engineering and escalations to facilitate clear communication and problem resolution. Contribute to Rubrik s technical knowledge base by developing guides, FAQs, and deployment documentation. Produce technical designs and documentation related to cloud deployment architectures. Required Experience & Skills 6+ years of experience in enterprise technical support, DevOps, or similar roles with expertise in troubleshooting snapshots, replication, data recovery, cloud deployments, networking, and VMware administration. Strong problem-solving skills with the ability to analyze and resolve complex technical issues. Proficient in VMware, Linux, Kubernetes, Google Cloud Platform, AWS, Azure, Office 365 API, database systems (preferably MS SQL), scripting (Python, Perl), automation, microservices architecture, SaaS platforms, and cloud app management. Hands-on experience with cloud deployment technologies and tools. Ability and willingness to continuously learn and adapt across a broad technology stack. Comfortable reporting bugs and collaborating with engineering to recreate and resolve issues. Bachelor s degree in Computer Science, Engineering, or related field. Rubrik (NYSE: RBRK) is on a mission to secure the world s data. Powered by Zero Trust Data Security and advanced machine learning, Rubrik Security Cloud protects data across enterprise, cloud, and SaaS environments. We enable organizations to maintain data integrity, ensure availability despite adverse conditions, monitor risks continuously, and recover quickly from cyberattacks and operational disruptions. Join us and help shape the future of cloud data management and cybersecurity.
Senior Customer Success Engineer II
Rubrik
Senior Customer Success Engineer II Bangalore (EST Shift) Location: Bangalore, India Shift: EST Hours About Rubrik s Global Customer Support & Success Team Rubrik s Global Customer Support and Success Organization is dedicated to delivering a world-class post-purchase experience. Our team provides comprehensive post-deployment technical support across a diverse set of technologies and cloud environments. We ensure timely activation and adoption of Rubrik s SaaS products and technologies to deliver maximum value. As a vital member of this team, you will serve as a trusted advisor and key point of contact for customers and partners, working closely with cross-functional teams to ensure customer success. In a data-driven world, Rubrik s Customer Support Team is the backbone of data security strategies, leveraging deep technical expertise in data management, protection, and recovery to swiftly resolve complex issues while maintaining exceptional customer experience. Role Overview As a Senior Customer Success Engineer II, you will provide enterprise-level technical support to customers through multiple channels including phone, web, email, and chat. You will deliver effective solutions to technical and non-technical users while supporting a broad range of cloud and technology deployments. Key Responsibilities Manage and resolve technical support cases from basic queries to advanced troubleshooting involving complex issues. Analyze and isolate root causes using structured troubleshooting and problem analysis techniques. Independently diagnose and resolve problems within the customer s environment, escalating when necessary. Provide expert advice on cloud infrastructure services and best practices. Research, troubleshoot, and resolve escalated customer issues promptly and accurately. Ensure detailed documentation, recording, and closure of all cases. Collaborate with internal teams (escalations, engineering, etc.) to facilitate clear communication and resolution. Contribute technical content to Rubrik s Deployment Guides, Knowledge Base, and FAQs. Demonstrate strong case management skills to proactively resolve issues and maintain high customer satisfaction. Create technical designs and documentation related to cloud deployment architectures. Required Experience & Skills 8+ years of experience in enterprise technical support, DevOps, or related fields. Expertise in troubleshooting advanced issues such as snapshots, replication, data recovery, cloud deployments, networking, and VMware administration. Strong problem-solving skills with ability to work independently. Proficient knowledge of VMware, Linux, Kubernetes, Google Cloud Platform, AWS, Azure, Office 365 API, databases (preferably MS SQL), scripting languages (Python, Perl), automation, microservices architecture, SaaS systems, and cloud application management. Hands-on experience with cloud deployments and infrastructure. Ability and willingness to learn and adapt across a broad technology stack. Comfortable filing bugs and collaborating with engineering teams to reproduce and resolve issues. Bachelor s degree in Computer Science, Engineering, or a related field. Rubrik (NYSE: RBRK) is committed to securing the world s data with its industry-leading Zero Trust Data Security approach. Our Security Cloud, powered by machine learning, protects data across enterprises, clouds, and SaaS applications. We empower organizations to maintain data integrity, ensure availability during disruptions, continuously monitor risks, and quickly restore business operations in the event of cyberattacks or failures. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.
Senior Renewal Sales Specialist I
Rubrik
Senior Renewal Sales Specialist I Bangalore (5:30 PM to 2:30 AM IST) Location: Bangalore, India Shift: 5:30 PM 2:30 AM (IST) About the Role Rubrik is seeking an experienced Senior Renewal Sales Specialist I to manage a renewal portfolio for existing customers across the US and EMEA regions. Based in Bangalore, you will be responsible for ensuring timely and successful contract renewals while collaborating closely with cross-functional teams including Account Executives, Renewal Operations, Channel, Legal, Customer Success, and Finance. This is a great opportunity for professionals with a background in sales, customer success, or account/channel management who want to join one of the fastest-growing SaaS companies specializing in cloud data management and security. What You ll Do Meet and exceed quarterly renewal quotas and Annual Contract Value (ACV) plans. Lead renewal negotiations and drive incremental uplift on contracts. Own, manage, and review your renewal pipeline regularly in CRM. Conduct product usage and account reviews to identify and mitigate renewal risks by collaborating with Sales, Support, and Customer Success teams. Review, validate, and deliver accurate renewal quotes to distributors 120 days prior to contract expiration. Proactively manage forecasting, renewal sentiment, and opportunity stage updates in CRM. Maintain pipeline hygiene for current and upcoming quarters with consistent monthly updates. Work closely with Account Executives on upgrade and renewal opportunities. Consult with partners and customers to resolve queries and challenges, leveraging internal teams as necessary. Stay updated with product phases, training, certifications, and company news. Conduct periodic pipeline reviews and forecast meetings with distributors and partners. Required Skills & Experience 5+ years of experience in Renewals, Account Management, Sales, or Customer Success within SaaS. Experience working with global customers across US, EMEA, and APAC regions. Familiarity with cloud data management and security solutions. Prior experience in channel or partner ecosystem management is a plus. Excellent English communication skills, both written and verbal. Bachelor s degree in any discipline. Strong multitasking and prioritization skills to manage multiple engagements in a fast-paced environment. Self-starter with the ability to work independently and as part of a team. Rubrik (NYSE: RBRK) is on a mission to secure the world s data. Using Zero Trust Data Security , we help organizations build resilience against cyberattacks, insider threats, and operational disruptions. Rubrik s Security Cloud, powered by machine learning, protects data across enterprise, cloud, and SaaS applications ensuring data integrity, availability, and rapid recovery in the face of adversity. Qualification : Bachelors degree in any discipline.
Tech Support Engineer
Limechat
Job Title: Tech Support Engineer Location: Bengaluru, India Company: LimeChat About LimeChat LimeChat is reimagining how businesses engage with customers through human-like conversations powered by AI, especially on platforms like WhatsApp. We're part of Y Combinator s Winter 2021 cohort and backed by top-tier investors. Over 300+ brands including HUL, ITC, Sugar Cosmetics, and Piramal Health rely on us to deliver smart, automated, and delightful customer experiences. Founded by IIT Delhi alumni and Forbes 30 Under 30 honorees, LimeChat is a fast-growing, mission-driven team obsessed with innovation, product excellence, and real-world impact. We see ourselves as an elite sports team, not a family. Everyone is an A-player and is expected to push themselves and their peers to new heights. If you're looking for hypergrowth, ownership, and the chance to work with cutting-edge technology in AI and automation, this is your opportunity. What You'll Do As a Tech Support Engineer, you ll be a key part of the Customer Success and Engineering loop diagnosing real-world issues and ensuring clients have a seamless experience with LimeChat s products. Key Responsibilities: Troubleshoot technical issues, analyze logs using Kibana, and identify root causes. Escalate unresolved bugs and issues to the engineering team with well-documented findings. Use SQL for running queries and retrieving data to fulfill client requests. Manage and resolve support tickets on Freshdesk and track bugs/issues in JIRA. Ensure resolution times meet SLA standards and strive for exceptional customer satisfaction. Work closely with product, QA, and engineering to continuously improve support operations. Contribute to the knowledge base and internal documentation for known issues and resolutions. Must-Have Skills Bachelor s in Computer Science, IT, or related discipline. Solid understanding of SQL and data query logic. Familiarity with Freshdesk (or similar ticketing tools) and JIRA for issue tracking. Excellent troubleshooting and debugging skills. Comfortable reading and interpreting application logs via tools like Kibana. Clear written and verbal communication skills. Strong customer-first mindset with a focus on resolution and relationship building. Able to work in a fast-paced startup environment and manage shifting priorities. Bonus Points For Experience in B2B SaaS support environments. Exposure to API debugging, postman, and developer tools. Ability to contribute to support automation or internal tooling. Be part of a YC-backed rocketship startup transforming how businesses interact with customers. Work alongside high-caliber teammates and learn faster than ever. Engage in real impact your work directly improves the product and customer happiness. Experience steep career growth and ownership from day one. Exposure to top global D2C and enterprise brands. Quotes We Live By: It s okay to fail. It s not okay to not try. Do the right thing when others are not looking. If you're ready to put your tech skills to work solving real customer problems and want to grow in a high-energy environment, LimeChat is the place for you. Apply now and join our journey. Qualification : Bachelors in Computer Science, IT, or related discipline.
Supplier Governance Specialist
International Business Machines Corporation
Job Title: Supplier Governance Specialist Location: Bengaluru, India Company: IBM Finance Organization Introduction This role requires a detail-oriented individual with strong organizational skills, capable of handling sensitive information with discretion and professionalism. The incumbent must also be adaptable, given the dynamic nature of supplier relationships and risk management scenarios. Your Role and Responsibilities The Supplier Governance Specialist will play a crucial role within the Client Supplier Governance team. This role involves supporting various stages of supplier governance, from initial risk assessments through to ongoing due diligence and reporting. The incumbent will be responsible for facilitating initial supplier risk screenings, conducting initial and ongoing due diligence, providing reporting support, and ensuring adherence to business rules and requirements. Key Responsibilities: Supplier Risk Assessment Support: Assist business/contract owners in completing the assessment questionnaire. Guide them through navigating secondary risk teams. Report the outcomes of the questionnaires. Repeat assistance as necessary until satisfactory completion. Due Diligence Questionnaire Support: Distribute the due diligence questionnaire to relevant parties. Validate that responses align with Telstra's business rules and requirements. Trigger appropriate actions based on Procurement and Specialist Risk Teams' inputs. Identify required follow-up actions, track their progress, and report status. Ongoing Supplier Due Diligence: Monitor contract and supplier risk alerts, triaging and escalating as per business rules. Maintain currency of questionnaire responses and supplier information. Track activities needed for remediation of identified gaps in questionnaires. Provide support in updating and maintaining the Risk Framework. Offer reporting support for risk-related activities. Required Education Associate s Degree/College Diploma in a relevant field (e.g., Supply Chain Management, Business Administration, or related field). Required Technical and Professional Expertise Relevant experience in supplier governance, risk management, or procurement. Strong understanding of procurement processes and risk management principles. Excellent communication skills to guide non-expert users through processes. Strong analytical skills to interpret data and make informed decisions. Proficient in using digital tools and systems for questionnaire distribution, tracking, and reporting. Ability to work independently and as part of a team, managing multiple tasks simultaneously. Preferred Technical and Professional Experience NA (Not Applicable) About IBM Finance Organization The IBM Finance Organization is responsible for driving enterprise performance and transformation. As the financial stewards of IBM, we deliver IBM s financial strategy, develop new business models, and mitigate enterprise risk. If you have a passion for creating business value, join our team in areas such as accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing. Qualification : Associates Degree/College Diploma in a relevant field (e.g., Supply Chain Management, Business Administration, or related field).
Global Solutions Partner Manager
Pixel Softek Private Limited
Job Title: Global Solutions Partner Manager Location: Madhavanagar, Bengaluru, KA 560001 Mode of Work: At Office Experience: 10 to 20 years No. of Positions: 1 Department: Business Industry: IT Services, Utilities, Telecom, Energy About the Role: We are seeking a highly skilled Global Solutions Partner Manager to focus on establishing and nurturing strategic partnerships in the Utilities sector in India, particularly in Power, Telecom, Water, Gas, Oil, and related domains. The role will require building a network of organizations in the US and Europe who wish to establish design, service, and backend centres in India, while also partnering with System Integrators (SIs) globally who serve the Utilities vertical. This is an exciting opportunity to drive global partnerships, manage client relationships, and contribute to the growth of Pixel s solutions within the industry. Key Responsibilities: Scouting and Partnering: Identify and sign up US/Europe-based companies in the Utilities, Telecom, Broadband, Power, Water, Oil, Gas sectors to transfer their backend work to Pixel in India. Develop strategic partnerships with key players to deliver Network design, process, and delivery services. Global Solutions Delivery: Work with US companies to deliver their Utilities-based solutions in India. System Integrator (SI) Partnerships: Partner with Indian and global IT services companies (SIs) and advisory consultants, managing delivery and partial design of Utilities/Telecom/Broadband/Power accounts and projects. Market Research and Business Development: Collaborate with the Business Excellence and Market Research teams to identify global partnership opportunities. Develop and execute go-to-market strategies for these partnerships. Revenue Growth and KPIs: Drive a revenue goal by developing a defined partner ecosystem. Manage weekly/monthly KPIs/OKRs to ensure the achievement of partnership and revenue targets. Collaboration with Internal Teams: Work closely with internal teams (Sales, Marketing, Product Development) to create joint business plans, strategies, and promotional activities with partners. Training and Support: Develop training materials, presentations, and resources to enable partners to sell and implement Pixel s solutions effectively. Risk Management and Compliance: Ensure all partnerships align with corporate policies, legal requirements, and regulatory standards. Identify and manage potential financial, legal, and operational risks related to partnerships. Industry Relationship Management: Leverage existing relationships with US-based companies providing Utilities services and consulting projects. Build relationships with Indian MNC System Integrators and IT service companies. Skills and Requirements: Qualification: Bachelor s degree in Business, Marketing, Research, or a related field. An MBA is a plus. Experience: 10 to 20 years of experience in partnership management, business development, or related roles within the tech, consulting, or corporate solutions sector. Proven track record in Utilities/Telecom/Broadband/Power sectors, especially with US-based companies. Strong existing relationships with US-based companies looking to outsource Utilities/HFC design projects to India is a must. Experience partnering with Indian MNC System Integrators and IT service companies is a plus. Industry Knowledge: Strong familiarity with the global Utilities landscape and relevant technologies. Knowledge of the latest trends in GIS, Telecom, and Utilities sectors. Skills: Analytical Skills: Ability to analyze market data, understand industry trends, and make informed, data-driven decisions. Communication and Interpersonal Skills: Excellent presentation, negotiation, and relationship-building skills. Problem-Solving: Ability to address and resolve issues quickly and efficiently. Attention to Detail: Ensuring no aspect of partnership or delivery is overlooked. Additional Requirements: Ability to think strategically and execute tactically. Proactive mindset with a focus on achieving both short-term and long-term business goals. Fluency in communication strong written and verbal English skills to manage relationships effectively. Why This Job Might Be for You: You enjoy solving complex challenges and developing creative, actionable solutions. You are detail-oriented and committed to delivering the highest quality solutions, ensuring no task goes unaddressed. You thrive in fast-paced environments, are adaptable to changes, and can quickly learn new things. You re highly motivated, proactive, and always looking for new ways to make an impact. You have a proven ability to communicate clearly, whether in writing or speaking, and can explain complex technical concepts to various stakeholders. Additional Information: Location: Madhavanagar, Bengaluru, KA 560001 No. of Positions: 1 Department: Business Employment Type: Full-time Work Mode: At Office Seniority Level: Senior Qualification : Bachelors degree in Business, Marketing, Research, or a related field.An MBA is a plus.
Operations Management (run Services)
Abb
Company Overview: At ABB, we are committed to addressing global challenges and creating sustainable solutions. Our core values of care, courage, curiosity, and collaboration drive us to innovate, while our focus on diversity, inclusion, and equal opportunities ensures a dynamic and inclusive work environment where everyone can thrive. Role Summary: We are scaling RUN Services, and we need a hands-on Operations Manager with deep technical expertise to ensure the operational stability, performance, and compliance of our applications. In this role, you will be responsible for managing key applications, ensuring service uptime and performance optimization, and maintaining security and compliance. You will also drive continuous improvement in IT operations and collaborate with global teams to solve complex technical challenges. Key Responsibilities: Operational Management: Own and manage the operational execution of key applications, ensuring 99.9% uptime and service stability. Technical Expertise & Troubleshooting: Act as the go-to technical expert for diagnosing, troubleshooting, and resolving infrastructure and application issues. Performance Optimization: Optimize system performance by proactively identifying inefficiencies and implementing solutions to improve service quality. Compliance & ITIL Processes: Ensure compliance with ITIL processes, security standards, and corporate policies across all applications. Vendor Management & SLA Definition: Collaborate with vendors to define Service Level Agreements (SLAs), monitor service quality, and manage technical escalations. Process Automation: Automate and enhance operational processes to improve the efficiency, resilience, and scalability of RUN Services. Onboarding of Applications: Support the onboarding of applications, ensuring seamless transitions into RUN Services. KPI Monitoring & Reporting: Monitor and analyze Key Performance Indicators (KPIs), providing insights and recommendations to improve service quality and meet business objectives. Qualifications & Requirements: Experience: 3-5 years of hands-on experience in IT operations, managing enterprise applications and infrastructure in dynamic environments. Technical Expertise: Strong knowledge of cloud platforms (Azure/AWS), Linux/Windows systems, networking, and databases. Proficiency in using automation tools, CI/CD pipelines, and monitoring solutions. ITIL Knowledge: Strong understanding and experience in ITIL frameworks and service operations, especially in Incident, Problem, and Change Management. Troubleshooting & Problem Solving: Proven track record in diagnosing, troubleshooting, and resolving complex IT incidents and performance issues. Certifications (Preferred): Certifications in cloud technologies (Azure/AWS), ITIL, or infrastructure-related credentials are a plus. Scripting & Automation Skills: Advanced skills in scripting, automation, and monitoring to drive operational excellence and process improvements. Communication Skills: Strong written and verbal communication skills in English, with the ability to work effectively with global teams and stakeholders. High-Pressure Performance: Ability to thrive in high-pressure environments, managing multiple priorities while maintaining service excellence. At ABB, we value collaboration, creativity, and sustainable solutions. As an Operations Manager in Run Services, you will play a crucial role in driving operational excellence, ensuring application performance, and continuously improving our IT service delivery. Join a global team of forward-thinking professionals, and contribute to shaping the future of IT operations at ABB.
Brand Solutions Specialist
Shopalyst Technologies
Brand Solutions Specialist About the Role: Brand Solutions Specialist To support our fast-growing business in APAC, US & Europe, we are looking for a Business Development lead. This role is a mixture of sales and account management; nurturing, developing and expanding a portfolio of clients globally. This role will be based out of Bengaluru. Responsibilities Establishing new client relationships and winning deals Organising meetings with the identified customers, make powerful, effective presentations Consultative sales of Shopalyst s platform solutions to Marketers & Agencies Negotiating pricing and contractual agreements Building and managing a strong pipeline of potential clients sufficient to exceed annual sales goals Achieving monthly, quarterly and annual sales targets [as defined on an annual basis] Keeping CRM up to date to provide relevant and accurate forecasts Directly managing ongoing relationships with enterprise accounts in region, as appropriate Managing & growing existing accounts through new business, renewals and upsells Requirements Solid B2B sales experience selling into large Enterprise Accounts A track record of meeting annual targets in excess of 1 million USD 3-7 years of relevant experience in sales or Digital Marketing at an agency, technology or media company. A strong technical aptitude to pitch our technically advanced platform A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment Excellent communication, and interpersonal skills with ability to deal with people at all levels Ability to travel up to 50% of the time. We understand that not all applicants will have skills that match the exact job description. We value diverse experiences in the relevant industry and encourage everyone who meets the required qualifications to apply.If you lack the desired experience, but do have the knowledge and confidence to leave a mark, go ahead and apply. Experience 3-7 yrs of Relevant Experience Additional Notes At Shopalyst, we are creating a global workplace that enables everyone to find their true potential,purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees,communities and the business.
Application Developer: Cloud Fullstack
International Business Machines Corporation
Job Title: Application Developer - IBM Consulting Introduction: As an Application Developer in one of IBM's Consulting Client Innovation Centers (Delivery Centers), you'll be at the forefront of delivering deep technical expertise to both public and private sector clients worldwide. Our delivery centers offer locally based skills that drive innovation and facilitate the adoption of new technologies. At IBM, your role will involve transforming business requirements into code, contributing to the development of customized systems in an agile environment. By leveraging the latest tools, technologies, and education, you will help accelerate IBM's and its clients' digital transformations globally. Your work will integrate seamlessly with enterprise systems, creating solutions that drive innovation and business success. This is an exciting opportunity to make a global impact while advancing your career in one of the world's leading technology companies. Your Role and Responsibilities: Solution Design & Development: Address functional needs by designing and developing solutions using multiple technologies, converting high-level designs into functional and technical specifications. Application Support & Performance: Provide functional support services to ensure applications meet customer performance, availability, service level agreements (SLAs), and satisfaction targets. Project Management & Governance: Ensure adherence to project management practices and processes such as software application development, testing, service management, change management, and root cause analysis (RCA). Project Execution: Plan and manage medium to large-scale, complex, integrated application or platform projects, ensuring they are executed effectively within scope, timeline, budget, and quality parameters. Best Practices & Design Reviews: Define and promote coding best practices within your team. Perform design reviews to ensure the robustness and quality of the developed solutions. Required Technical and Professional Expertise: Languages & Frameworks: Proficiency in Java 8 and above, Spring Boot, and REST API Design & Development. Database & ORM: Experience with Spring Data/JPA/Hibernate and working knowledge of databases such as SQL Server/DB2. Containerization & Orchestration: Expertise in Docker, container orchestration platforms like OpenShift or Kubernetes. Messaging Systems: Familiarity with messaging platforms such as RabbitMQ and Kafka. CI/CD: Experience with continuous integration and continuous deployment tools such as Azure DevOps and Drone.io. Monitoring & Alerting: Knowledge of monitoring and alerting systems like AppDynamics and Prometheus. Preferred Technical and Professional Expertise: Log Management & Visualization: Experience with the ELK Stack (Elasticsearch, Logstash, Kibana) for log management and analysis. Data Visualization & Monitoring: Familiarity with Grafana for data visualization. Cloud Computing: Experience with AWS and cloud-based application deployments. Innovative Culture: At IBM, you ll work with cutting-edge technologies that are transforming industries globally. Global Impact: Your work will directly contribute to the success of clients worldwide by delivering impactful solutions. Career Growth: Gain access to professional development programs, training, and mentorship that will accelerate your career. Dynamic Work Environment: Join a diverse, collaborative team where creativity and new ideas are highly encouraged. If you're passionate about developing innovative solutions, transforming business needs into code, and working with the latest technologies, apply today to join IBM Consulting and make a significant global impact.
Manager - Cloud Engineering
Couchbase
Job Title: Software Engineering Manager Couchbase Capella Location: Bangalore, India (Office-based role, 3 days a week in the office) About Couchbase: As industries race to embrace AI, traditional database solutions fall short of the increasing demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in today s AI-driven world. By seamlessly uniting transactional, analytical, mobile, and AI workloads into a fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is driving innovation, accelerating AI transformation, and redefining customer experiences. Join us on our mission! Job Overview: We are seeking an experienced Engineering Manager to lead a team of software developers building the next generation of cutting-edge Database as a Service (DBaaS) on the public cloud. In this role, you will be responsible for leading the team to deliver high-quality projects on time while ensuring that the operations of our service in production meet targeted Service Level Objectives (SLOs). The ideal candidate will possess a strong technical background, experience managing engineering teams, and excellent leadership and communication skills. Responsibilities: Lead and manage a team of software developers, providing guidance, mentorship, and performance feedback. Ensure the timely delivery of projects that meet business objectives, quality standards, and supportability goals. Oversee production systems to ensure they meet availability, performance targets, and Service Level Agreements (SLAs). Work cross-functionally with product management, QA, and other teams to develop staffing plans, release roadmaps, and ensure successful project delivery. Foster a collaborative and high-performance team culture that emphasizes continuous improvement and innovation. Contribute to technical design, architecture, and code reviews while maintaining a hands-on approach as needed. Requirements: Education: Bachelor s or Master s degree in Computer Science or a related field, or equivalent practical experience. Experience: At least 3 years of experience as an Engineering Manager and 8+ years of experience as a Software Engineer. Proven track record of successfully managing software development projects on public cloud platforms. Strong experience with at least one of the major cloud platforms (AWS, GCP, or Azure). Experience with Golang is highly preferred, particularly in managing large projects written in Golang. Strong communication and leadership skills, with the ability to collaborate effectively with cross-functional teams. Couchbase is at the forefront of revolutionizing modern application development with Capella, our fast, flexible, and affordable cloud database platform. By offering best-in-class price performance, we enable organizations to build and scale applications that deliver exceptional customer experiences from cloud to edge. Over 30% of the Fortune 100 companies trust Couchbase to power their modern applications, and we are honored to be named among the Best Places to Work in the Bay Area and the UK. Some of the benefits of working at Couchbase include: Generous Time Off Program: Flexibility to care for yourself and your family. Wellness Benefits: World-class medical plans, dental, vision, life insurance, and employee assistance programs. Financial Planning: RSU equity program, ESPP program, retirement programs, and business travel insurance. Career Growth: Be valued, create value we support your career development. Fun Perks: Ergonomic office setup, food and snacks for in-office employees, and much more. Qualification : Bachelors or Masters degree in Computer Science or a related field, or equivalent practical experience.
Senior Technical Program Manager
Couchbase
Job Title: Senior Technical Program Manager Location: Bengaluru, India About Couchbase: As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in the AI world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission! Job Overview: As a Senior Technical Program Manager, you will play a pivotal role in the planning, management, communication, and governance of Couchbase Engineering and Cloud programs and projects. You ll lead cross-functional initiatives in a fast-paced, results-oriented environment, ensuring high-quality and timely execution of critical projects that align with Couchbase s goals and vision. Responsibilities: Release Management: Coordinate and execute efficient release management processes, ensuring smooth and timely deployment of software updates while maintaining rigorous testing and validation protocols. Security Program Management: Lead the development and implementation of comprehensive security programs, overseeing risk assessments, designing strategies, and ensuring compliance with industry standards to safeguard assets and data. Cross-Functional Collaboration: Work closely with cross-functional teams to ensure seamless integration of engineering solutions, consistently meeting Service Level Agreements (SLAs) for development and support. Program Management: Formulate, organize, and monitor interconnected projects, ensuring clarity of cross-functional requirements and managing scope, quality, and schedules effectively. Risk Management: Identify potential risks and dependencies across multiple work streams, using data-focused analysis to drive mitigation actions. Product Strategy Alignment: Collaborate with the product team to clarify and specify the product roadmap, ensuring alignment with business goals. Stakeholder Communication: Communicate goals, status, risks, and impacts to teams and stakeholders, adapting your communication style to suit different audiences. Issue Resolution: Effectively manage issues, backlogs, and changes, escalating risks and bottlenecks at the earliest opportunity to ensure smooth project execution. Qualifications: Education: Bachelor s/Master s degree in Computer Science or equivalent. Experience: 5 - 7 years of experience managing cross-functional and/or cross-team projects in a fast-paced environment. Cloud Expertise: Experience with AWS, GCP, or Azure platforms; certifications are helpful but not required. Problem-Solving: Excellent analytical skills, with a strong ability to solve complex technical and operational issues. Systems Understanding: Solid understanding of large-scale distributed systems design and operational challenges. Cross-Functional Collaboration: Experience partnering with engineering teams and driving execution across all phases of the software development lifecycle. Remote Work Experience: Comfortable working remotely with global teams, and adept at navigating ambiguity in a rapidly evolving environment. Communication Skills: Strong verbal and written communication skills, with the ability to create clear specifications, executive reports, and communicate complex ideas to diverse audiences. Modern customer experiences require a flexible cloud database platform that powers applications across cloud, edge, and everything in between. Couchbase s mission is to simplify how developers and architects develop, deploy, and consume modern applications. With Capella, our flexible, affordable cloud platform, we empower organizations to quickly build and deliver premium customer experiences with unmatched price-performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications. Benefits at Couchbase: Generous Time Off Program: Flexibility to care for yourself and your family. Wellness Benefits: Comprehensive medical plans, dental, vision, life insurance, and employee assistance programs. Financial Planning: RSU equity program, ESPP, retirement planning, and business travel insurance. Career Growth: A Be valued, Create value approach to your career development. Fun Perks: Ergonomic office setup, food & snacks for in-office employees, and more! Qualification : Bachelors/Masters degree in Computer Science or equivalent.
Customer Success Manager
Saviynt
Customer Success Manager Location: Bengaluru Experience: 10+ Years About Saviynt Saviynt is an identity authority platform designed to power and protect the digital workplace. In an era of rapid digital transformation and increasing cyber risks, organizations need solutions that balance security with agility. Saviynt s Enterprise Identity Cloud offers unparalleled visibility, control, and intelligence, enabling businesses to defend against threats while providing users with the right access at the right time. Role Summary As a Customer Success Manager (CSM), you will be responsible for ensuring customer loyalty, satisfaction, and adoption of Saviynt s innovative products and services. Using a customer-centric approach, you will drive value-based outcomes, oversee adoption strategies, and facilitate customer expansion opportunities. Your ultimate goal is to ensure customer success, leading to higher retention, increased adoption, and a strong customer advocacy network. Key Responsibilities Customer Relationship Management Serve as the primary point of contact for customers post-implementation. Develop and maintain deep, trusted relationships with key stakeholders. Act as a customer advocate, gathering feedback and driving improvements. Subscription & Adoption Strategy Monitor customer health and proactively address adoption barriers. Manage the subscription renewal pipeline, ensuring high retention rates. Educate customers on new features and releases to drive adoption. Collaboration & Problem-Solving Work closely with Sales, Implementation Partners, and Cross-Functional Teams to enhance customer experience. Conduct regular health checks, resolve adoption challenges, and ensure smooth issue resolution. Lead customer meetings, track action items, and drive timely execution. Continuous Improvement & Growth Identify upsell and cross-sell opportunities to drive revenue expansion. Provide insights into product utilization trends and recommend improvements. Support process improvement initiatives to enhance customer success operations. What You Bring Bachelor s degree in Computer Science, Engineering, or a related field 10+ years of experience in customer-facing roles such as Customer Success, Account Management, or Professional Services Experience in Identity & Access Management (IAM), Cybersecurity, and Compliance (preferred) Strong knowledge of cloud, hybrid, and on-premise IT architectures Ability to translate complex technical concepts into business-friendly language Proven ability to manage relationships and navigate challenging customer interactions Experience in fast-paced, high-growth SaaS environments Availability to engage with customers during North America hours Be part of a high-growth, industry-leading identity security company Work on cutting-edge IAM solutions that power global enterprises Collaborate with a passionate, customer-driven team Enjoy a dynamic, flexible, and inclusive work environment Saviynt is an equal opportunity employer, and we welcome applicants from diverse backgrounds. Join us in shaping the future of identity security!
Lead Customer Success Manager SMB
Saviynt
Customer Success Manager (Commercial/SMB) Location: Bengaluru Experience: 3-5 Years (Management), 10+ Years (Customer Success) Shift: North American Customer Hours About Saviynt Saviynt is an identity authority platform that empowers organizations to secure and manage digital access while enabling innovation. As businesses navigate digital transformation and increasing cyber risks, Saviynt s Enterprise Identity Cloud provides unparalleled visibility, control, and intelligence to protect users while ensuring seamless access to essential tools and technologies. Role Overview As a Customer Success Manager (CSM) Commercial/SMB, you will be responsible for customer loyalty, retention, and adoption of Saviynt s solutions. This role requires a proactive leader who can drive value-based outcomes, provide strategic oversight, and mentor a team of 4 CSM Associates in India. You will collaborate closely with cross-functional teams, ensure successful onboarding, and help customers maximize the value of their investment in Saviynt. Key Responsibilities Customer Relationship & Success Management Serve as the primary point of contact for customers post-implementation. Manage a regional book of business focused on Commercial/SMB customers. Develop and maintain strong relationships with key customer stakeholders. Oversee customer health and proactively eliminate adoption barriers. Manage subscription renewals, ensuring high retention rates. Monitor product utilization trends and recommend improvements. Strategic Growth & Expansion Identify and develop up-sell & cross-sell opportunities. Drive customer education on new features & releases. Gather customer feedback and provide insights to product & engineering teams. Collaboration & Process Improvement Work with Sales, Implementation Partners, and Internal Teams to enhance customer experience. Conduct routine health checks and coordinate remediation plans when needed. Lead customer meetings, track action items, and ensure execution. Implement and improve customer success best practices. Team Leadership & Mentorship Lead and coach 4 CSM Associates in India. Oversee team initiatives and ensure alignment with customer success goals. Travel & Availability Available to work North America hours to support customers. Travel to customer sites (up to 50%) when required. What You Bring Bachelor s degree in Computer Science, Engineering, or related field 10+ years of experience in customer-facing roles (Customer Success, Account Management, or Professional Services) 3-5 years of experience in people management Experience in Identity & Access Management (IAM), Cybersecurity, or Compliance (Required) Strong knowledge of cloud, hybrid, and on-premise IT architectures Ability to translate technical concepts into business-friendly language Track record of managing customer relationships and resolving challenges SaaS experience in a fast-paced, high-growth environment Perks & Benefits Medical, Dental, Vision, Life Insurance 401K Plan Unlimited PTO & Sick Leave Daily Catered Lunches & Employee Recognition Programs Team Socials & Holiday Parties Salary: $150,000 - $180,000 per year (Plus eligibility for discretionary bonus based on performance) Not accepting applications from candidates based in California, Colorado, and Washington Security & Compliance Responsibilities As part of this role, you will be required to: Complete Security & Privacy Awareness Training during onboarding and annually thereafter. Adhere to Information Security & Privacy Policies, including but not limited to: Data Classification, Retention & Handling Policy Incident Response Policy & Procedures Business Continuity/Disaster Recovery Policy Mobile Device & Access Control Policies Saviynt is a high-growth, industry-leading company in identity security. You will have the opportunity to: Work on cutting-edge IAM solutions for global enterprises. Drive real impact in a customer-centric role. Be part of a collaborative, diverse, and inclusive work environment. If you are passionate about customer success and thrive in a dynamic environment, we d love to hear from you! Saviynt is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, disability, or veteran status.
Strategic Account Executive
Ansys
Summary / Role Purpose The Strategic Account Executive with around 15 years of experience will be responsible for sales and ensuring customer satisfaction. The candidate should be willing to collaborate with the complete ecosystem and be committed to supporting Ansys in achieving its business goals. This role involves executive-level partnership engagement to generate substantial revenue growth potential. Key Duties and Responsibilities Achieve business targets by ensuring order closures in alignment with quarterly business goals. Develop existing customer relationships and identify new business opportunities. Travel to customer sites (minimum 50% travel expected). Utilize MEDDIC, Challenger selling, and act as a trusted advisor to customer leadership. Accurately forecast annual, quarterly, and monthly revenue streams. Follow business ethics and adhere to Ansys' values and policies. Manage Enterprise Accounts with a focus on sustainable customer engagement, collaboration, and executive sponsorship. Understand the customer s ecosystem, business priorities, and challenges to align Ansys solutions with impactful business outcomes. Identify customer problems and create ROI-based proposals aligned with business outcomes. Establish a long-term account plan with executive buy-in from Ansys leadership. Plan for executive-level sponsorship and manage ongoing business relationships. Map customer relationships and understand key decision-makers and influencers. Establish relationships with customer executives who can serve as business champions. Collaborate with Global Account Teams, product specialists, business partners, and other Ansys functions. Organize seminars and training with presales engineers to enhance Ansys presence. Monitor customer satisfaction and address concerns. Facilitate multiyear deal contract negotiations for mutually beneficial agreements. Minimum Education/Certification Requirements Bachelor s degree in Engineering or a related field. An MBA is a plus. Preferred Qualifications and Skills Experience in Global, Enterprise, Captives, or OEM accounts. Minimum 10+ years of experience in Account Management, Enterprise, or Strategic Sales. Preferable sales experience in Engineering Simulation, CAD, PLM, or Manufacturing Solutions. Experience with IoT, Digital Twin, ML, AI, VR, or platform solutions is a plus. Our Commitments Amaze with innovative products and solutions. Make our customers incredibly successful. Act with integrity. Ensure employees thrive and shareholders prosper. Our Values Adaptability: Be open, welcome what s next. Courage: Be courageous, move forward passionately. Generosity: Be generous, share, listen, serve. Authenticity: Be you, make us stronger. Our Actions We commit to audacious goals. We work seamlessly as a team. We demonstrate mastery. We deliver outstanding results. Inclusion is at Our Core We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that welcomes people from all backgrounds, identities, and experiences. Welcome What s Next in Your Career at Ansys At Ansys, you will be part of a team of visionary leaders and innovative thinkers who strive to change the world with cutting-edge technology and solutions. We hold high standards and seek individuals who are ready to meet challenges head-on. Join us in pushing the limits of simulation technology to help customers bring innovative products to market faster and at a lower cost. At Ansys, it s about learning, discovery, and collaboration. We celebrate what s next as much as we celebrate accomplishments. We foster an environment built on respect, autonomy, and ethics, where individuals can grow and contribute to meaningful projects.
It Service Manager
Clarivate
We are looking for a proactive Technology Enthusiast to join us as IT Service Manager for Bangalore. You will control the entire lifecycle of our mobile estate from device procurement through retirement and optimize costs and usage with global Enterprise Mobility Management (EMM). A passion for technology, excellent analytical skills, and the ability to thrive in a cross-cultural environment are key attributes we seek. If you are curious, driven, and eager to explore new possibilities, we'd love to talk to you about this exciting opportunity. About You experience, education, skills, and accomplishments Collaborate with cross-functional teams and 3rd party to address service issues, fostering effective communication and coordination to achieve resolution. Bachelor s degree in Computer Science, Engineering, Mathematics, etc or equivalent experience. Minimum 5 years of experience in Troubleshoot and resolve complex hardware, software, and network-related problems Oversee enterprise mobility suite from cost optimization to device lifecycle management with managed mobility service experience It would be great if you also had . . . Experience in building, managing, and maintaining a knowledge base containing policies, procedures, documentation, and knowledge base articles This role involves working closely with various departments (IT, T&E, Finance and 3rd Party Supplier) to optimize mobile device usage, manage mobile expenses, and ensure compliance with company policies. Proficiency in personal computer operating systems, security and office automation software, including Microsoft Windows 10, Teams, Outlook, Word, Excel, PowerPoint, LucidChart, Microsoft SCCM, and Microsoft Office 365. Provide support and solutions include request fulfilment, incident resolution, IT services and implementation, knowledge management and unified endpoint management. Accelerate employee onboarding and productivity through seamless mobile carrier management, adding service to an existing device, order new device. Support our UEM deployment with mobility management to provide policy and compliance management, and endpoint security to protect against threats and data breaches. Gain visibility to our enterprise mobility expenses, data and usage. Discover cross-category trends and configure custom reporting dashboards to efficiently manage and validate contracts, inventory, invoices, processing and payments to reduce costs and optimize resources. Elevate enterprise mobility suite through granular mobile expense management insights and configurable analytics dashboards. Accurately allocate mobile costs at a global scale and enable strategic decision-making to optimize our mobile estate. Track and report on resolution and performance metrics related to mobile device management and support Efficiently plan budgets and align our mobile estate with our organization's financial goals to optimize our enterprise mobility suite. Monitor and analyze team performance metrics related to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), identifying areas for improvement and implementing strategies to optimize service delivery. About the Team Global IT Workplace Services function with team members based across multiple geographies in across the Globe. The team comprises 50 Members and reports to the Director of Global IT Workplace Services. Hours of Work Fulltime 45 h/week Hybrid working model At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Qualification : Bachelors degree in Computer Science, Engineering, Mathematics, etc or equivalent experience.
Assistant Manager Global Security - Workplace Services
Unilever
About Unilever Unilever is a purpose-driven global company, impacting the lives of billions of consumers in over 190 countries. Our brands are trusted and loved, and we are committed to making sustainable living commonplace. We believe that doing business the right way drives both performance and positive societal change. At Unilever, we foster an inclusive, flexible, and collaborative work environment. Your career here will be a dynamic journey where you can shape your future while contributing to a better business and a better world. About UniOps Unilever Operations (UniOps) is the technology and business services engine of Unilever, providing seamless enterprise solutions across 190+ locations. Through strategic sourcing, digital transformation, and operational excellence, UniOps enables Unilever to drive growth, enhance efficiency, and stay future-fit. Role Overview As a Global Security Specialist Workplace Experience and Operations, you will be responsible for designing, implementing, and managing security programs across Unilever s global workplace facilities, passenger fleet, and travel service lines. Your role will ensure compliance with global security and safety standards while driving innovation, operational excellence, and best practices in risk management. You will collaborate with internal stakeholders, suppliers, and cross-functional teams to enhance safety measures, leverage emerging security technologies, and maintain a secure environment for Unilever employees. Key Responsibilities Security Strategy & Technology Integration Develop and implement a comprehensive security and safety strategy aligned with Unilever s global objectives. Design roadmaps for security transformation initiatives and oversee their execution. Evaluate and integrate advanced security technologies to enhance workplace safety. Support the deployment of digital solutions to meet security and safety goals. Stay updated on emerging security trends and recommend innovative measures. Cross-Functional Collaboration Partner with internal teams, including HR, IT, Legal, and Facility Management, to create a holistic security framework. Communicate security initiatives and updates to senior leadership. Drive change management efforts, providing training and awareness programs. Operational Safety & Security Assist in implementing the Workplace Sustainability, Safety & Security (WPS) work plan. Ensure compliance with Unilever s global safety policies for travel, events, and fleet management. Monitor security and safety performance, infrastructure, and service delivery. Proactively manage risks and escalations, working closely with regional teams. Vendor & Budget Management Manage relationships with key security and safety suppliers. Oversee contract negotiations, service level agreements, and supplier performance evaluations. Develop and manage the budget for security initiatives, ensuring efficient resource allocation. Capability Building & Compliance Embed a strong security culture across Unilever s workplace services, impacting 800+ employees and 6,000+ contractors. Ensure consistent implementation of global security frameworks and standards. Organize training programs, workshops, and capability-building initiatives. Champion a culture of security awareness to minimize risks and incidents. Qualifications & Experience Education: Bachelor s degree in Engineering, Science, Business, or a related technical discipline. Experience: Strong background in security and safety management within a corporate, FMCG, or facility management environment. Knowledge of occupational safety regulations and industry best practices. Experience in managing large-scale security projects and implementing digital security solutions. Familiarity with change management and training initiatives. Skills: Strong communication and stakeholder management skills. Ability to work in a fast-paced, global environment. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). Project management experience with a strategic mindset. Fluency in English; additional language skills are a plus. Why Join Unilever? At Unilever, we celebrate diversity and inclusion, ensuring that all employees regardless of race, gender, age, disability, or background have the opportunity to thrive. Join us to challenge conventional ideas, drive innovation, and make a meaningful impact on business and society. Qualification : Bachelors degree (Engineering / Science / Business / Technical discipline).
Manager-enterprise Digitization
Centillion Solutions And Servic
Job Description: We are seeking an experienced, highly motivated Enterprise Digitization professional to manage our company s region. This position is responsible for selling to and supporting both end users and channel partners, leveraging all routes to market. Key Responsibility Areas: Gather and gain market share for the Digital Enterprise Digital Services (DE DS) portfolios viz, Digital Transformation consulting, Digital Maturity assessment, Production Management Systems. Have periodic meetings with end customers in various verticals (Microfinance, Rural Banking, Retail, Healthcare, QSR, Hospitality, FMCG,), Corporate Partners, Independent Software Vendors, and Channel Dealers and Onboard them for run-rate business. Bring in new logos, manage existing sets of accounts and partners, and expand our product portfolio within our customers. Tap and map all prospective customers and partners. Generate new business and increase our customer base. Focus on achieving assigned targets on a monthly basis. Manage and own the entire sales cycle from quote to collection. Develop and manage sales pipeline, prospect and assess sales and move multiple transactions simultaneously through the sales pipeline. Maintain accurate pipeline reporting and quarterly sales forecasts smoothly and effectively. Interface with the technical sales support team and customer success teams to ensure customer satisfaction. Prepare go-to-market strategy, planning, reporting, and dashboards on merchant acquisition and sales targets. Source various promotions, discounts, and offers from merchant relationships as per client sales requirements. Gather the required market intelligence nationally so as to monitor market dynamics and growing trends. Coordinate with various internal departments such as technology, operations, legal, client sales, etc. to ensure quick and smooth end-to-end client onboarding including commercial closure, agreement closure, smooth go live, etc. Requirements: 5-10 years of experience selling Software Products in one or more of the following spaces: CRM, Sales Automation, Marketing Automation, and Business Process Automation to chief marketing officers and SMEs. Experience selling software as a service is a plus. Strong value selling capability. Ability to work with cross-business teams. Ability to evaluate the feasibility of technical and technical risks of Digital Transformation projects. Ability to sell PUSH products in a tough market. Maturity and ability to handle the customer hierarchy confidently up to the CXO level. Business development and new customer creation experience. Innovative in identifying potential customer bases. Possessing contacts/experience in handling Manufacturing customers. ISVs in Retail, Healthcare, Hospitality, etc. will be an added advantage. Self-driven, self-motivated, energetic, fast-learning professional, and a go-getter. Ability to face challenges and perform in a highly competitive and dynamic market and ecosystem and perform under pressure. Relevant and proven track record in corporate sales and hunting assignments (New Business Development) among corporate customers. Qualification : 5-10 years of experience selling Software Products in one or more of the following spaces: CRM, Sales Automation, Marketing Automation, and Business Process Automation to chief marketing officers and SMEs.
Site Reliability Engineer - Z Platform
Ibm India
Introduction: The IBM CIO Technology Platform Transformation team plays a crucial role in modernizing IBM's technology infrastructure and platforms. By leveraging emerging technologies such as AI, machine learning, and cloud computing, the team aims to enhance security, streamline processes, and improve user experience. The team's mission is to optimize IT functions, reduce technical debt, and drive automation while fostering a culture of innovation and continuous improvement. In this role, you will be joining the CIO Hybrid Cloud Z Platform & Strategy Team, where you will maintain, support, and enhance multiple aspects of the Z environment, including z/OS storage management, performance, and networking tools. You will play a key role in automation, identifying improvements, and collaborating with various teams to improve operational efficiency. Responsibilities: Technical Support & Problem Resolution: Provide problem determination and source identification to resolve technical issues within the Z environment. Automation & Optimization: Recommend and implement optimization strategies and automation processes for technical support tools, procedures, and systems. Collaboration: Work closely with global teams to diagnose, prioritize, and resolve issues, providing guidance and fostering collaboration across various teams. Mentorship & Training: Offer technical training and mentorship to other members of the team, sharing knowledge and best practices. System Design & Implementation: Lead system design discussions for z/OS systems, plan and implement new solutions, and ensure they align with business goals and objectives. Continuous Improvement: Identify points of improvement in technical processes and propose innovative solutions through automation to enhance operational efficiency. Required Education & Experience: Bachelor's Degree in a relevant field (required). Master's Degree (preferred). Technical Expertise: Deep Knowledge of z/OS & z/OS Storage Support: Proficient in managing z/OS and storage in a mainframe environment, including installation, configuration, high availability, performance tuning, and security. Cloud Infrastructure & Network Knowledge: Experience in cloud infrastructure and network technologies, particularly in the context of z/OS environments. Problem Solving & Autonomy: Strong problem-solving skills, with the ability to work autonomously, meet goals, and apply innovative thinking to solve complex problems. Global Team Collaboration: Experience working with global teams across different locations, contributing to a collaborative and solution-driven environment. System Design & Leadership: Proven ability to lead system design discussions and plan and implement z/OS system configurations and changes. Fluent in English: Strong written and verbal communication skills in English. Preferred Technical Experience: REXX Programming: Experience with REXX programming for automation and scripting in a z/OS environment. Ansible on Mainframe: Familiarity with Ansible for automation on Mainframe systems. Zowe, ZOAU, R3S Knowledge: Knowledge of Zowe, ZOAU, and R3S for modernizing mainframe environments. Middleware & Systems Management Experience: Experience with z/OS middleware systems such as DB2, IMS, Base/Storage/TWS/Network/Netview. Automation & Testing: Experience in automating workloads, performing test automation, and optimizing operational workflows. Basic Container Technology Knowledge: Familiarity with container technologies and tools such as Docker, Kubernetes, and Red Hat OpenShift. About the Business Unit: The IBM Finance Organization is responsible for driving enterprise performance and transformation. As the financial stewards of IBM, we deliver IBM's financial strategy, develop new business models, and mitigate enterprise risk. The group is focused on creating value and improving the financial aspects of IBM s business across a variety of sectors, including accounting, financial planning, business controls, tax, treasury, and business development. Why Join IBM? Innovative Environment: Work on cutting-edge technologies and collaborate with experts in the field. Global Impact: Contribute to the transformation of IBM's hybrid cloud platform and technology infrastructure. Career Development: Gain exposure to advanced systems and automation techniques while working with global teams. Competitive Compensation & Benefits: Enjoy competitive pay, performance-based rewards, and a range of employee benefits. If you're passionate about technology, innovation, and driving automation in a hybrid cloud environment, join the IBM CIO Hybrid Cloud Z Platform & Strategy Team today!
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