Error Handling Jobs in Bengaluru

210 Jobs Found

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Ai Agent Engineer

Observe.ai Networks Private Limited

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

AI Agent Engineer Location: Bengaluru About Us: Observe.AI Observe.AI is the leading AI agent platform for customer experience. We enable enterprises to deploy AI agents that automate customer interactions, delivering natural conversations with predictable outcomes. Our platform combines advanced speech understanding, workflow automation, and enterprise-grade governance to execute end-to-end workflows with AI agents. We also empower teams to guide and augment human agents with AI copilots, while analyzing 100% of interactions for insights, coaching, and quality management. Leading companies like DoorDash, Affordable Care, Signify Health, and Verida rely on Observe.AI to accelerate service speed, increase operational efficiency, and strengthen customer loyalty across all channels. We re looking for an AI Agent Engineer to take the lead in building and deploying enterprise-grade Voice, Chat AI agents, and AI Copilot solutions. This role is hands-on, customer-facing, and crucial for bringing AI solutions to life from design and integration to deployment and optimization. As an AI Agent Engineer, you'll **own the end-to-end lifecycle of AI agents**: from building and integrating them to testing, deploying, and tuning performance to meet client requirements. What You ll Be Doing: AI Agent Development & Deployment: Take full ownership of building and deploying AI agents, including designing prompts, workflows, integrations, telephony setup, and evaluation forms. Client Engagement & Demos: Lead weekly client demos, showcase progress, gather feedback, and act as the primary technical contact once the solution is defined. Systems Integration: Configure and integrate APIs, handle data mappings, manage authentication, error handling, and connect AI agents to CRMs, databases, or knowledge systems. Telephony Integration: Set up and optimize SIP/CCaaS/PSTN routing, configure fallbacks, pass metadata, and troubleshoot call quality issues. Optimization & Iteration: Continuously monitor agent performance, refine prompts, conduct iterative tests, and ensure agents meet automation and containment targets. Strategic Consultation: Translate customer requirements into actionable solutions, while working consultatively to unblock challenges related to security, connectivity, or knowledge ingestion. Collaboration with Engineering: Work alongside the product and engineering teams for deeper technical fixes and platform improvements, while leading client delivery independently. What You ll Bring to the Role: 3+ years of experience in conversational AI, ML engineering, or system integration, with hands-on delivery of AI/LLM-based solutions. Strong expertise in prompt engineering, workflow building, API integration, and telephony systems (SIP, Twilio, Amazon Connect, etc.). Familiarity with Large Language Models (GPT, Claude, Gemini) and orchestration frameworks like LangChain and LlamaIndex. Solid ML knowledge in areas such as embeddings, retrieval-augmented generation (RAG), evaluation frameworks, and fine-tuning models for optimal performance. Proficiency in programming languages such as Python, JavaScript, or similar. Customer-facing experience, with the ability to lead deep technical discussions and conduct weekly project demos. A strong problem-solving mindset, with the ability to find workarounds, unblock integrations, and adapt to unique customer ecosystems. Bachelor s degree in Computer Science, Engineering, or a related technical field. Experience with Integration Platform-as-a-Service (iPaaS) providers such as n8n, Zapier, or similar, and a strong understanding of API integrations and data flow management. Extensive hands-on experience with telephony integrations, including protocols like SIP, PSTN, and other telephony technologies. Perks & Benefits: Medical Insurance: Comprehensive medical coverage and free online doctor consultations. Generous Leave Policies: Annual privilege and sick leave (as per Karnataka S&E Act), national and festive holidays, plus parental leave. Learning & Development Fund: Support for continuous learning and professional development. Fun Team Culture: Regular fun events to foster a collaborative and engaging work environment. Flexible Benefit Plans: Tax-saving benefits (meal cards, PF, etc.) and other flexible benefit options. Qualification : Bachelors degree in Computer Science, Engineering, or a related technical field

Ai Agent Engineer Ai engineer Full-Time
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Senior Associate - Logistics - US Voice Process

Laundryheap Limited

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Senior Associate - Logistics - US Voice Process Department: Logistics & Linen Operations, Fleet Operations Employment Type: Full time Location: Bengaluru Overview Laundryheap is an award-winning and industry-leading startup that is revolutionizing laundry and dry cleaning. We collect, clean, and return customers' items in as little as 24 hours, often making us the fastest in our industry. Headquartered in the UK, our service is available in 14 international markets, and we re currently in the process of expanding further across Europe, Asia, and North America. We are currently looking for a Senior Associate Driver Operations US Voice Process to join our fast-growing Fleet team at our office in Bangalore, India. As we are an international brand working with different time zones, we require the potential candidate to be flexible to work in shift patterns. You ll make a difference: Reporting to the Senior Division Manager, as the Senior Associate Driver Operations US Voice Process you will be responsible for supporting the Fleet Team for the EU market and ensuring the entire supply of contractors (Partner Drivers) is taken care of. The roles & responsibilities can be broadly outlined as follows: Recruiting Partner Drivers: Make outbound calls to potential drivers and guide them through our recruitment process. Driver Support: Handle inbound emails and chats from drivers, assisting with payment questions, feedback, work confirmation, and contract issues. Quality Assurance: Investigate and correct any errors made by partner drivers. Mentorship: Guide and support team members to achieve their goals and improve. KPI management: Monitor Key Performance Indicators (KPIs) for the team, Identify areas for improvement and implement strategies to achieve KPI targets. Coordination: Liaise with drivers globally and collaborate with teams in London, the US, and Singapore. Driver Management: Respond to driver queries, manage performance, and ensure driver supply meets client demand. Project Leadership: Lead projects to improve our operations. Required skills: Bachelor s degree or equivalent. Proven experience with a minimum of 3 years. Excellent communication skills, both verbal and written, with the ability to explain the process and policies clearly to drivers. Past experience working in the night shifts/rotational shifts. Email and chat process experience. Ability to work in a fast-paced and dynamic environment, handling multiple driver-related issues simultaneously. Foster a collaborative and positive work environment. Empathy and a customer-centric approach to problem-solving, ensuring a positive experience for drivers. Preferred Skills: Previous experience in International voice process (US/EU calling), preferably with exposure to supporting drivers. Previous experience in operations and logistics is a big plus! Previous experience in a startup is a big plus! Qualification : Bachelors degree or equivalent

Senior Associate Senior associate Logistics Associate Us
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Spare Parts Executive

Phillips Machine Tools

5-8 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Spare Parts Executive Location: Bangalore Employment Type: Full Time Experience Required: 5 8 Years Industry: Manufacturing / Engineering / Supply Chain Job Overview We are seeking a proactive and detail-oriented Spare Parts Executive to manage end-to-end operations for spare parts quotations, procurement, import coordination, and order fulfillment. The ideal candidate should have a solid background in parts handling, vendor coordination, import documentation, and customer communication. You will be a key link between suppliers, service teams, and customers, ensuring that spare parts are delivered efficiently and in compliance with timelines and regulatory standards. Key Responsibilities Handle incoming RFQs from customers and service engineers; provide accurate and timely quotations for spare parts. Process customer orders with a strong focus on precision, delivery timelines, and specifications. Coordinate with suppliers to: Check pricing and stock availability Negotiate payment and delivery terms Place purchase orders as needed Manage all import-related activities: Prepare and review import documentation Ensure compliance with import regulations, duties, and tariffs Coordinate with customs brokers to resolve clearance issues Monitor inventory and reorder levels to proactively meet customer demand and avoid stockouts. Maintain accurate records of RFQs, orders, supplier interactions, and stock transactions. Verify supplier invoices against ordered and received goods; resolve quantity or quality discrepancies swiftly. Communicate order status, delays, or changes clearly and proactively to customers and service teams. Continuously identify and implement improvements to streamline procurement and fulfillment workflows. Required Skills & Qualifications 5 8 years of experience in spare parts management, procurement, supply chain, or order coordination preferably in manufacturing or engineering services. Strong working knowledge of import/export regulations, documentation, and customs clearance. Experience in supplier negotiations and handling vendor communications. Proficiency in Microsoft Excel, ERP systems, and basic inventory management tools. Excellent communication and coordination skills. High attention to detail and ability to multitask in a deadline-driven environment. Strong problem-solving and decision-making capabilities. Competitive salary and performance incentives Health insurance and other employee benefits Dynamic and collaborative work environment Growth opportunities within operations and supply chain management Apply now to join a team committed to operational excellence and customer satisfaction.

Parts Spare Parts Executive Parts executive Full-Time
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Plant Hr Executive/generalist

Sansera Engineering

3-4 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Plant HR Executive / Generalist Location: Bengaluru Department: Plant HR Designation: Executive Experience: 3 to 4 Years Education: MSW / MBA (HR) Job Summary As a Plant HR Executive at Sansera Engineering, you will be responsible for supporting a wide range of HR activities within the manufacturing facility. This includes manpower planning, grievance handling, payroll coordination, compliance, and employee engagement. The role requires a hands-on HR professional who can balance administrative efficiency with employee-centric support. Key Responsibilities 1. Floating Manpower Management Manage timely recruitment and deployment of contract/floating manpower. Liaise with manpower agencies to ensure optimal workforce availability for all shifts. 2. Grievance Handling Serve as the first point of contact for contract employee issues. Address and resolve grievances in a timely, fair, and policy-compliant manner. 3. MIS Reporting Generate and maintain monthly reports on attendance, manpower, attrition, and recruitment. Support HR planning with data insights and dashboards. 4. Payroll Support Assist in attendance reconciliation, leave tracking, and overtime validation. Coordinate with the payroll team to ensure accurate and timely salary processing. 5. Facility Operations (Canteen, Transport & Security) Monitor and manage daily operations in coordination with service vendors. Ensure SLA adherence and address employee feedback related to these services. 6. Employee Engagement & Communication Organize engagement activities, cultural events, and welfare initiatives. Support the creation of an inclusive and motivated work environment. 7. General Administration Oversee housekeeping, stationery, and basic facility maintenance. Ensure compliance with safety, hygiene, and company policies. 8. Continuous Improvement (Kaizen) Encourage employee participation in Kaizen initiatives. Track and document implementation of improvement suggestions. Skills & Competencies Strong interpersonal and communication skills. Proficient in MS Office (Excel, Word, PowerPoint). Basic knowledge of labor laws, HR compliance, and statutory requirements. Effective problem-solving and coordination abilities. Ability to independently manage field-level and administrative responsibilities. Qualification : MSW / MBA (HR)

Plant Hr Plant hr Executive Plant executive
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Assistant Manager- Account Management

Medi Assist

5-8 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Assistant Manager Account Management Location: Bangalore Experience: 5 8 years Education: Any Graduate Experience Required: 5 8 years of total experience in the service industry, with a minimum of 3 years in people management and customer service roles. Role Purpose: To ensure seamless claims processing for customers by managing a team of helpdesk personnel, including implants, semi-implants, account managers, and the document pickup team. The role also ensures a high standard of customer satisfaction and process compliance. Key Responsibilities: Team Oversight & Operations: Ensure scheduled customer visits by team members are carried out as planned. Monitor daily activities and performance, especially volume of documents collected. Review customer queries and the quality of responses from team members. Support team in handling and resolving customer escalations. Reporting & Claims Coordination: Review team reports and take necessary actions, including claims coordination. Collaborate with the front-end team to ensure timely and accurate claim registration. Analyze claims data dumps and take corrective actions such as addressing IRs, reopening claims, or resolving dummy entries. People Management & Coaching: Conduct regular one-on-one reviews with team members to address concerns and streamline processes. Guide team through customer escalations and process complexities. Drive improvement based on low CSAT/DSAT scores by identifying and addressing process or communication gaps. Stakeholder Collaboration: Liaise with internal and external stakeholders to address client-specific needs, such as helpdesk support or wellness activities. Work closely with regional and cross-functional teams to deliver on client expectations. Continuous Improvement: Analyze customer feedback to drive service improvements. Identify opportunities to improve customer interactions, documentation processes, and service delivery. Key Outcomes for Success: High customer satisfaction (CSAT) Timely resolution of customer issues as per SLA Successful client renewals Skills & Competencies: Technical: Strong understanding of service processes and claims workflows Proficient in MS Office (Excel, Word, PowerPoint) Behavioral: Problem-solving mindset Strong active listening and communication skills Proven people management abilities Client-oriented with a focus on service excellence Qualification : Any Graduate

Assistant Manager Assistant manager Manager assistant Account
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Workato Developer

Growtharc Technologies

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Workato Developer Location: Remote/Hybrid | Bengaluru, IND We're seeking a highly skilled Workato Developer to join our team. If you have deep expertise in automation, APIs, and data integration, you'll be responsible for designing, developing, and maintaining robust integration and automation solutions using the Workato platform. Your work will be crucial in streamlining business processes and enhancing system interoperability. What You'll Do: Integration Development: Design, develop, and implement seamless integrations between various systems using the Workato platform, ensuring data consistency and accuracy across all platforms. Automation: Create and manage powerful automation workflows to optimize business processes, significantly reduce manual tasks, and improve overall operational efficiency. API Management: Work with RESTful and SOAP APIs to build integrations that connect both cloud and on-premises applications, enabling smooth and efficient data exchange. Workflow Orchestration: Design and implement end-to-end workflows that span multiple systems, ensuring smooth data flow and comprehensive process automation. Data Transformation: Develop and manage complex data transformations, mappings, and logic to ensure accurate data migration and synchronization across diverse systems. Monitoring & Troubleshooting: Proactively monitor the performance of integrations and automations, identifying and resolving issues quickly to ensure continuous reliability and optimal performance. Collaboration: Work closely with business analysts, IT teams, and other stakeholders to thoroughly understand integration requirements and translate them into effective technical solutions. Documentation: Create and maintain comprehensive technical documentation for integration designs, workflows, data mappings, and any custom scripts or configurations. Continuous Improvement: Stay updated with the latest Workato features, integration patterns, and best practices. Provide valuable recommendations to enhance existing integrations and workflows. What You'll Bring: Experience: 3+ years in integration development, with at least 1-2 years of hands-on experience specifically with Workato. Workato Expertise: Strong understanding of Workato platform capabilities, including connectors, recipes, triggers, and actions. API Proficiency: Proven experience with RESTful and SOAP APIs, including API design, development, and management. Data Integration: Solid knowledge of data integration best practices, ETL processes, and data synchronization techniques. Cloud & SaaS: Familiarity with major cloud platforms (e.g., AWS, Azure, Google Cloud) and common SaaS applications (e.g., Salesforce, NetSuite, ServiceNow). Problem-Solving: Strong problem-solving skills with the ability to troubleshoot complex integration issues. Scripting: Proficiency in scripting languages (e.g., JavaScript, Python) used in automation and integration contexts. Integration Concepts: Excellent understanding of system integration concepts, including data formats (JSON, XML), messaging patterns, and error handling. Collaboration & Communication: Ability to work effectively both independently and within a collaborative team environment. Strong communication skills to translate business requirements into technical solutions. Attention to Detail: Meticulous attention to detail and a strong commitment to delivering high-quality, reliable integrations. Education: Bachelor s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Preferred Qualifications: Certifications: Workato Automation Pro or equivalent certification. Other Platforms: Experience with other integration platforms like MuleSoft, Zapier, or Dell Boomi. Databases: Knowledge of database systems (e.g., SQL, NoSQL) and data modeling concepts. Agile Development: Familiarity with Agile development practices and tools like Jira or Confluence. Enterprise Systems: Experience in developing integrations for ERP, CRM, and other enterprise systems.

Developer Workato developer Full-Time Workato Recipes
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Executive Assistant

Jindal Aluminium

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Executive Assistant (EA) Department: Executive Support Location: Bengaluru Role Overview: We are looking for a highly organized and proactive Executive Assistant to provide comprehensive administrative support to senior executives. This role involves managing schedules, coordinating communications, preparing documents, and assisting with special projects to ensure smooth executive operations. Key Responsibilities: Manage and organize executive calendars, including scheduling meetings, travel arrangements, and appointments. Serve as the primary liaison between executives and internal/external stakeholders, ensuring effective communication. Prepare, review, and edit correspondence, reports, presentations, and other business documents. Coordinate and facilitate meetings by preparing agendas, recording minutes, and tracking follow-up actions. Handle confidential and sensitive information with the utmost integrity and discretion. Support special projects, conduct research, and assist in event planning and coordination as required. Qualifications & Skills: Bachelor s degree in Business Administration (BBA), Commerce (B.Com), Arts (BA), or a relevant field. Strong organizational and multitasking abilities. Excellent written and verbal communication skills. High level of professionalism and discretion in handling confidential matters. Proficiency with office software and tools. Qualification : Bachelors degree in Business Administration (BBA), Commerce (B.Com), Arts (BA), or a relevant field.

Executive Assistant Executive Assistant Assistant executive EA
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Technical Support Associate

Intouchcx

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Technical Support Associate Location: Bengaluru, India Company: IntouchCX Experience: Minimum 6 months (with international customers) Job Type: Full-time About IntouchCX IntouchCX delivers premium customer experiences for major global brands across voice, chat, email, and social platforms. They are known for their tech-forward support and commitment to quality-driven service. Role Overview As a Technical Support Associate, you will: Provide multi-level support for hardware, software, OS, and network issues. Troubleshoot problems using remote access, email, and phone. Deliver technical advice, resolve issues, and ensure customer satisfaction. Represent the brand with strong communication and technical expertise. Key Responsibilities Diagnose and resolve software application and hardware issues Handle installation and maintenance of operating systems and computer applications Troubleshoot network/VPN/intranet/internet connectivity problems Provide guidance and recommendations based on customers technical issues Set up and support laptops, desktops, notebooks, and related hardware Maintain high standards of technical documentation and resolution tracking Qualifications & Skills Experience: At least 6 months of technical support (international BPO/tech support preferred) Language: Fluent spoken English Skills: Excellent problem-solving and analytical thinking Strong interpersonal and customer handling skills Good knowledge of consumer electronics, IT products, OS, and networks High emotional intelligence and ability to remain calm under pressure Passion for technology and self-learning Benefits Competitive salary with performance-based incentives Medical insurance Free food and transport (for on-site shifts) Growth opportunities through training and development Strong employee recognition and engagement programs

Technical Support Technical support Support Technical Associate
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Associate - Credit Card Operations

Zeta

1+ Year | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Associate Credit Card Operations Location: Bengaluru, India Employment Type: Full-time About Zeta Zeta is a Next-Gen Banking Tech company transforming how banks and fintechs design and launch modern financial products. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta s flagship platform, Tachyon, is the industry s first fully cloud-native and API-enabled banking stack. It integrates issuance, processing, lending, fraud & risk, and more into a single-vendor platform. With over 15 million cards issued globally, Zeta enables banks to deliver: Rich, digital-first experiences Hyper-personalized card programs Rapid deployment via web-based product configurators API-based innovation and scalability Intuitive, modern back-office systems Advanced regulatory and compliance tools We re trusted by major banks and fintechs globally and backed by investors like SoftBank and Mastercard, with a $1.5 billion valuation and a team of 1700+ employees, over 70% in R&D. About the Role Zeta is collaborating with HDFC Bank to manage and operate a modern credit card program built on the Zeta Platform. We are seeking dynamic professionals to join our Credit Card Business Operations Unit, supporting critical functions such as onboarding, dispute handling, reconciliation, and end-to-end lifecycle management of credit card customers. This is an exciting opportunity to be part of a growing, innovation-driven team that is reshaping banking operations. Key Responsibilities Operations Oversight: Monitor and resolve onboarding, delivery, and dispatch issues for new credit card customers. Dispute & Fraud Resolution: Handle fraud and dispute cases in compliance with process and regulatory timelines. Reconciliation & Settlement: Manage transaction settlement processes and ensure accurate reconciliation of accounts. Lifecycle Management: Oversee credit card lifecycle processes, including account maintenance, repayment tracking, credit balance refunds, and closures. Stakeholder Coordination: Collaborate with internal and external teams (e.g., product, engineering, bank partner) to resolve operational issues effectively and on time. Skills & Competencies Strong communication and interpersonal skills. Customer-first mindset with a proactive problem-solving approach. High level of accountability and attention to detail. Ability to manage time effectively in a fast-paced and dynamic environment. Qualifications & Experience Education: Graduate degree in any discipline. Experience: 1 5 years of relevant experience in Credit Card Operations, Customer Servicing, or Banking Operations. Prior exposure to onboarding, dispute management, settlements, and lifecycle operations in cards domain is highly preferred. Equal Opportunity Statement Zeta is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees. We encourage individuals from all backgrounds, communities, and identities to apply. Qualification : Graduate degree in any discipline.

Associate Credit Credit associate Credit card Operations
PA

Operations Executive Travel (CST Operations)

Paytm

0-1 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Operations Executive Travel (CST Operations) Location: Bangalore, Karnataka Department: Travel Business Team Employment Type: Full-Time | On-site | Rotational Shifts About Paytm Paytm is India s leading digital payments and financial services platform. As a pioneer of the mobile QR revolution, our mission is to empower millions of Indians by integrating them into the formal economy through technology. With over 500 million users and 21 million merchants, we are redefining financial access and commerce in India. About the Team Our Travel Operations Team plays a vital role in ensuring superior customer experience and backend support for our growing B2C travel business. The team focuses on revenue and vendor management, driving efficiencies, and building profitable travel offerings. About the Role As an Operations Executive Travel, you will be responsible for delivering seamless backend support for our customers. You ll handle travel-related queries, process ticketing and refunds, and work across GDS and LCC airlines while ensuring a high level of customer satisfaction. Key Responsibilities Operate in a 24/6 rotational shift environment supporting domestic and international travel bookings. Manage backend operations via Freshdesk, phone, and internal systems. Handle ticketing, re-issuance, refunds, and escalations across GDS and LCC airlines. Provide high-quality resolution and travel guidance to customers. Maintain high customer satisfaction (CSAT) by resolving queries efficiently and professionally. Support and mentor junior team members when needed. Skills & Qualifications Excellent verbal and written communication skills. 0 1 year of experience in a travel agency or travel operations (freshers welcome). Familiarity with domestic and international travel booking systems is a plus. Proactive, adaptable, and willing to learn in a fast-paced environment. Strong tech proficiency for using internal tools, researching travel options, and process handling. Educational Qualification: MBA preferred. Be part of India s largest and fastest-growing digital ecosystem. Work in a dynamic, inclusive, and fun-first culture that values innovation and collaboration. Grow your career with exposure to top travel partners, tools, and training. Enjoy flexible work practices and a team-driven environment. Compensation & Perks We believe in rewarding talent and performance. As part of Paytm, you ll have access to growth opportunities, continuous learning, and the chance to create wealth by contributing to India s biggest fintech success story. Apply now to be part of the digital revolution in travel with Paytm!

Operations Executive Operations executive Executive operations Travel
TP

Node.js Developer

Techasoft Pvt. Ltd.

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Node.js Developer Experience: 3+ Years Location: Bangalore Responsibilities Collaborate within an Agile team to develop applications and services. Contribute to team and organizational improvements in process and infrastructure. Build customer-facing UI and back-end services for payment processing administration and management. Code, test, and operate Node.js-based services. Use tools and ingenuity to identify and fix defects before they become a problem. Requirements In-depth knowledge of Node.js with serverless frameworks for AWS Lambda Server. Hands-on experience with HTML, CSS, and AJAX. Development experience in designing object-oriented JavaScript and SVG. Familiarity with web libraries and frameworks such as AngularJS, Polymer, and Closure. Knowledge of the full web stack, including protocols and web server optimization techniques. Strong analytical and problem-solving skills. Attention to detail.

Node.js Developer Node.js Developer Full-Time Javascript
BI

Node.js Developer

Bigappcompany

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Node.js Developer Location: Bengaluru, India Type: Full-Time Key Responsibilities Node.js Development: Design, build, and maintain efficient, reusable, and reliable Node.js code using the Express framework. Develop RESTful APIs and integrate them with various front-end systems and third-party services. Microservices Architecture: Design and develop microservice-based systems to ensure scalable and efficient architectures. Implement asynchronous programming models to optimize the performance of applications. Database Design & Management: Work with NoSQL databases like MongoDB to design and implement efficient database schemas that represent and support business processes. Version Control: Use Git for code versioning, ensuring proper collaboration and smooth code management. Agile Development: Participate in Agile development practices, including sprint planning, daily stand-ups, and sprint retrospectives, to contribute effectively to the team. Skills & Qualifications Node.js Expertise: Strong knowledge of Node.js and related frameworks such as Express. Experience with asynchronous programming in Node.js and its quirks. API Design: Proven expertise in designing, developing, and maintaining RESTful APIs. Database: Solid experience working with NoSQL databases like MongoDB. Ability to design scalable and efficient database schemas to support business logic. Version Control: Proficiency in using Git for source code management and version control. Microservices Architecture: Hands-on experience with building and maintaining microservice-based systems. Agile Development: Familiarity with Agile methodologies such as Scrum or Kanban, and experience in an Agile development environment. Problem-Solving Skills: Strong problem-solving ability, including identifying issues and finding solutions in real-time. Collaborative Environment: Work with a talented team and collaborate on innovative projects. Growth Opportunities: Learn and enhance your skills with exposure to cutting-edge technologies. Work-Life Balance: Flexible working hours and a positive work culture. If you are passionate about Node.js, microservices, and building scalable applications, we encourage you to apply and join our dynamic team in Bengaluru!

Node js Node js Js node Full-Time
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Node Js Developer

Nucot - Software Company

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Node.js Developer Location: Bengaluru, India Company: Culinda Inc. Industry: Cybersecurity, Medical Device Protection Type: Full-time Experience: 3+ Years About Us: At Culinda Inc., we are dedicated to safeguarding critical medical equipment and ensuring patient safety. As part of our innovative approach to cybersecurity, we focus on providing cutting-edge solutions to protect medical devices, particularly those used in US hospitals. Join our dynamic team to help secure medical IoT devices and contribute to impactful work in healthcare cybersecurity. Position Overview: We are seeking an experienced Node.js Developer to join our cybersecurity team in Bengaluru. In this role, you will be responsible for developing and maintaining high-performance back-end systems using Node.js. Your contributions will directly support the security and integrity of medical IoT devices and related cybersecurity solutions. Key Responsibilities: Back-End Development: Collaborate with cross-functional teams and subject matter experts to design and implement robust back-end solutions using Node.js. Develop, test, and maintain high-performance Node.js applications and APIs. Optimization & Troubleshooting: Contribute to the optimization of existing code and the development of new functionalities. Troubleshoot and debug issues to ensure the stability, security, and integrity of systems. Collaboration & Code Quality: Participate in code reviews and provide constructive feedback to ensure high-quality code. Implement best practices for security and data protection in all development efforts. Continuous Improvement: Actively stay updated with the latest trends and best practices in Node.js development. Work with the team to continuously improve system performance, security, and scalability. Basic Qualifications: Educational Qualification: Bachelor's degree in Computer Science, Software Engineering, or a related field. Professional Experience: 3+ years of experience as a Node.js Developer, with a strong portfolio of Node.js-based applications. Technical Skills: Proficiency in Node.js programming. Experience with web frameworks, such as Express.js or Nest.js. Experience in RESTful API development. Familiarity with front-end technologies (HTML, CSS, JavaScript) and integration with Node.js back-end. Knowledge of SQL and NoSQL database systems. Soft Skills: Strong problem-solving skills. Good communication and teamwork skills. Additional Desired Qualifications: Familiarity with cybersecurity fundamentals. Understanding of IoT and IoMT (Internet of Medical Things) devices. Knowledge of cloud platforms (AWS, Google Cloud, Azure). Experience with containerization technologies (e.g., Docker). Familiarity with version control systems (e.g., Git). Understanding of DevOps principles. Familiarity with data analysis and preprocessing. Knowledge of AI and ML concepts. Be part of an innovative and growing company dedicated to cybersecurity and medical device protection. Work on cutting-edge technologies that impact patient safety and healthcare systems. Collaborative environment with opportunities for growth and career advancement. Competitive compensation package and benefits. If you're passionate about building secure and high-performance back-end systems in a dynamic environment, we d love to hear from you! Apply now and help us safeguard the future of healthcare technology. Qualification : Bachelor's degree in Computer Science, Software Engineering, or a related field.

Node js Node js Js node Developer
ET

Senior Technical Lead / Technical Lead, Diagnostics

Embitel Technologies

5-11 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: ACP - Senior Technical Lead / Technical Lead, Diagnostics Group: ACP Business Unit: CARIAD Business Unit India Location: Whitefield, Bangalore Experience: 5 to 11 years About CARIAD (Car, I Am Digital) CARIAD is a forward-thinking automotive software company within the Volkswagen Group. We are working to enhance the software capabilities of the Group and shape the future of automotive technology. Our mission includes developing a unified technology and software platform, which integrates vehicle operating systems, cloud platforms, and architectures for all Volkswagen Group brands. CARIAD India operates under a brand licensing agreement with Germany-based CARIAD SE, contributing to automotive mobility transformation. Joining CARIAD means working in an innovative, collaborative environment alongside over 6,000 professionals globally. Job Description We are seeking a Senior Technical Lead / Technical Lead, Diagnostics to work on Adaptive AUTOSAR-based products and solutions. In this role, you will be responsible for designing, configuring, integrating, and testing diagnostics solutions for automotive systems. As a technical leader, you will guide teams, resolve complex technical problems, and drive the successful delivery of embedded automotive solutions. You will collaborate with Software Product and Solution Architects to create software architecture tailored for the diagnostics area. Key Responsibilities: Software Architecture & Design: Collaborate with architects to create the software architecture for diagnostics solutions within an Adaptive AUTOSAR-based product or solution. Technical Leadership: Provide technical leadership for projects, resolve technical challenges, and guide teams to meet project requirements on complex embedded automotive systems. Project Planning: Assist in providing work-breakdown structures and effort estimations for project planning. Diagnostics Integration: Hands-on experience in configuring, integrating, and testing diagnostics solutions in the automotive domain. Team Guidance: Lead or support a team of engineers in solving technical challenges and ensuring efficient delivery. Collaboration: Work with cross-functional teams, including software architects, system engineers, and quality assurance teams, to ensure diagnostics solutions are integrated seamlessly. Problem Solving: Use strong analytical skills to troubleshoot and resolve issues during development and testing phases. Primary Skills / Qualities: Expertise in Diagnostics: Strong domain knowledge in automotive diagnostics, particularly within the context of Adaptive AUTOSAR architecture and methodologies. AUTOSAR Experience: Proven experience with AUTOSAR-based automotive ECUs, especially Adaptive AUTOSAR. C++ Programming: Minimum 5 years of hands-on experience with C++ (14, 17, 20) programming, including expertise in function and class templates, design patterns (e.g., Factory, Observer, Singleton), and multithreading mechanisms (e.g., std::thread, std::async, future/promise). Embedded Systems: Experience with operating systems such as QNX (preferred), Linux, or Android, particularly in automotive embedded systems. Diagnostic Module Development: Proven experience developing and deploying Adaptive Diagnostic Modules. Debugging Skills: Hands-on experience with debugging tools such as Lauterbach/Trace32 and GDB. Basic Scripting Knowledge: Familiarity with Python or other scripting languages. Analytical Skills: Strong problem-solving and analytical thinking capabilities to address complex technical challenges. Good to Have: Effort Estimation: Familiarity with effort estimation techniques to improve planning and execution accuracy. Networking Knowledge: Exposure to TCP/IP configuration (ifconfig, route, bridge, VLAN, etc.). Build Systems: Experience with build systems like Make, CMake, or Bazel. Signal-Based Communication: Knowledge of communication protocols such as CAN, LIN, FlexRay, Ethernet, and SOME/IP. Middleware Experience: Familiarity with communication middleware such as REST, DDS, SOME/IP, ARA::COM, MQTT, gRPC. Functional Safety / Cybersecurity: Knowledge of functional safety standards or cybersecurity in automotive systems. Conference Participation: Experience presenting at conferences, participating in seminars, filing patents, or publishing papers. ASPICE Knowledge: Familiarity with ASPICE (Automotive SPICE) processes and standards. Innovative Environment: Be part of a company that is revolutionizing automotive technology and driving digital transformation across the Volkswagen Group. Career Growth: Grow your career by working with world-class experts and contributing to the development of cutting-edge automotive technologies. Impactful Work: Take on exciting and impactful projects that will shape the future of mobility and automotive diagnostics. Collaborative Culture: Join a diverse, skilled team of engineers who thrive on collaboration and innovation. About CARIAD India: CARIAD India offers a dynamic work culture with opportunities to work on some of the most advanced and innovative projects in the automotive sector. As part of the global CARIAD team, you ll be contributing to the digitalization of the automotive industry while advancing your own career in a cutting-edge environment.

Senior Technical Senior technical Lead Senior lead
M&

Data Engineer - Platform Generative Ai

Mckinsey & Company

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Your Impact We are seeking a passionate Data Engineer with expertise in Python development who is excited about cloud-based data engineering using AWS services. You will be an integral part of a dynamic, multi-disciplinary team, working closely with digital product professionals, data scientists, cloud engineers, and other stakeholders. As a key member of a global team working on our generative AI initiative, you will be based in one of our European offices. McKinsey s Tech Ecosystem function is responsible for developing and delivering all technology solutions for the firm s internal use, and your role will be crucial in driving the development of data solutions to support generative AI applications. You will work with a team of data engineers to develop robust data ingestion pipelines and enhance data processing capabilities that integrate data into systems used by AI applications. Your responsibilities will include writing Python code, creating tests, developing and maintaining GitHub Action CICD pipelines, and managing AWS-based infrastructure and Docker containers. Your Growth As a member of the global team working on our generative AI initiative, you will play a key role in shaping and accelerating the delivery of McKinsey's target state data platform, which will enable AI use-cases. You will be part of our cloud-first approach, transforming data platforms and analytical applications across the firm. Working closely with multidisciplinary teams, you will contribute to building cutting-edge data solutions in a fast-paced, innovative environment. McKinsey s Tech Ecosystem function is responsible for developing all technology solutions for the firm s internal needs, and you ll have the opportunity to shape how these solutions evolve. Your Qualifications and Skills 3+ years of professional experience as a Data Engineer, with a focus on cloud-based data engineering using AWS services Expertise in Python development and a strong understanding of clean code, modularity, error handling, and test automation Extensive experience with relational databases and data pipeline performance Hands-on experience with Docker and CI/CD pipelines (e.g., GitHub Actions) Strong execution focus, with the ability to work independently in complex, fast-paced environments and deliver results Demonstrable experience in solving data pipeline performance issues and diagnostics Interest in generative AI and machine learning topics Experience with Kedro framework is a plus Opinionated and confident in sharing ideas, willing to speak up at all levels Familiarity with Agile principles and product development methodologies Excellent problem-solving skills and the ability to analyze and resolve complex data engineering challenges Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams

Data Engineer Data Engineer Platform Data platform
BY

Senior Software Engineer Python

Blue Yonder

9-13 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Senior Software Engineer Python Location: Pune, India Company: Blue Yonder Experience: 9 to 13 years Education: Bachelor s Degree in Computer Science, Information Technology, or related fields About Blue Yonder Blue Yonder is a leading AI-driven global supply chain solutions provider, consistently recognized among Glassdoor s Best Places to Work. Our innovative products drive digital transformation for businesses worldwide across manufacturing, retail, and supply chain sectors. Role Overview We are seeking a Senior Software Engineer Python to join our growing Industry Solutions team, which is building a ground-up SaaS product focused on solving complex challenges in Manufacturing and Retail Industries. The team currently consists of 60+ global associates across the US and India and is set to expand rapidly. This role requires strong technical expertise combined with leadership qualities to mentor junior and mid-level engineers. Key Responsibilities Architect, design, and develop scalable, event-driven multi-tenant microservices using Python. Lead technical design discussions and mentor junior engineers on best practices, coding standards, and software quality. Drive code reviews, contribute to cleaner code, and advocate for effective testing strategies. Collaborate with cross-functional teams to deliver high-quality features aligned with product roadmaps. Troubleshoot complex issues by identifying root causes and implementing long-term fixes. Continuously contribute to improving engineering processes, code quality, and team productivity. Promote knowledge-sharing through training sessions, internal talks, and contributions to open-source projects. Ensure secure architecture by implementing strong identity management and secure configurations. Champion DevOps practices, Infrastructure as Code, and automation-first approaches for deployments. Focus on designing self-healing services with robust monitoring and alerting. Collaborate with stakeholders to optimize cloud infrastructure and cost efficiency. Foster a blameless culture during incident reviews and encourage continuous learning. Technical Skills & Experience Required 9 to 13 years of experience in Enterprise Python Development. Strong expertise in Python design patterns and libraries like Numpy. Deep understanding of cloud-native architectures and Azure services (e.g., AKS, Event Hub, Azure AD, HDInsight, ARM templates, etc.). Strong hands-on experience in REST API development, OAuth, and multi-tenant microservices. Experience with data platforms such as Snowflake and MS SQL. Solid understanding of Git, Gradle, Jenkins, and CI/CD pipelines. Background in infrastructure automation and DevOps practices. Experience designing and building secure systems with identity management and data protection. Knowledge of web services, IDOCs, and interface handling is a plus. Preferred Qualifications Exposure to manufacturing or retail domain. Familiarity with solver algorithms and optimization solutions. Experience working in agile teams with strong emphasis on collaboration and iterative delivery. Strong problem-solving mindset with a passion for mentoring and knowledge sharing. Work on cutting-edge AI-driven supply chain solutions with a global impact. Collaborate with a diverse and talented global team. Professional growth through mentorship, learning programs, and leadership opportunities. Experience a flexible and inclusive work environment that values creativity, innovation, and personal well-being. Diversity, Inclusion, Value & Equity (DIVE) At Blue Yonder, Diversity, Inclusion, Value & Equity are at the heart of our culture. We value diverse perspectives and foster an environment where everyone feels empowered to bring their authentic selves to work. All qualified applicants will receive equal consideration regardless of race, color, religion, gender identity, sexual orientation, disability, or veteran status. Qualification : Bachelors Degree in Computer Science, Information Technology, or related fields

Software Engineer Staff Engineer Software Engineer Staff software engineer
MT

Web Automation With Cypress Javascript

Mirafra Technologies

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Web Automation Engineer (Cypress & JavaScript) Location: India (Bangalore) Experience: 3+ Years Education Qualification: B.E. in Computer Science / Electronics About Mirafra Founded in 2004, Mirafra is a fast-growing global product engineering services company specializing in Semiconductor Design, Embedded Systems, Digital Solutions, and Application Software. With over 1,500+ professionals worldwide, we provide cutting-edge solutions to Fortune 500 clients across industries such as Semiconductor, Internet, Aerospace, Networking, Telecom, Medical Devices, and Consumer Electronics. Recognitions: Best Company to Work For SiliconIndia (2016) Most Promising Design Services Provider SiliconIndia (2018) Top 10 Admired Companies for Software Services DigiTech Insight (2022) Roles and Responsibilities Test Automation & Scripting Develop, maintain, and optimize automated test scripts using Cypress for web applications. Implement and manage end-to-end (E2E) testing, integration testing, and regression testing. Automate API testing and validate backend services. Work with JavaScript/TypeScript for test case scripting and execution. Agile & Collaboration Participate in Agile development (Sprint planning, Retrospectives, etc.). Collaborate with Developers, QA Engineers, and Product Teams to enhance test coverage. CI/CD & Reporting Integrate Cypress tests with Jenkins, GitLab, and CI/CD pipelines. Monitor test execution, track defects, and provide detailed test reports. Skills & Qualifications Education: B.E. in Computer Science / Electronics Technical Expertise: Automation Testing Tools: Cypress (Web Automation), JMeter (Performance Testing) Programming & Scripting: JavaScript, TypeScript Software Development Methodologies: Agile (Scrum/Kanban) CI/CD & DevOps: Jenkins, GitLab, Docker Testing Strategies: Functional, Performance, Load, API, and UI Testing Soft Skills: Strong problem-solving and analytical skills. Excellent communication and team collaboration. Ability to work in fast-paced Agile environments. Work on innovative projects with cutting-edge web automation. Global work environment with top-tier clients. Career growth opportunities and exposure to the latest technologies. Award-winning workplace culture and industry recognition. Excited to take on a challenging Web Automation role? Apply now!

Web Automation Cypress Javascript Full-Time
DE

Finance Manager

Devrev

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Overview: We are seeking an experienced Accounting Manager to oversee and manage all aspects of the accounting function, ensuring the accuracy, compliance, and efficiency of financial reporting and processes. You will play a pivotal role in maintaining financial integrity, supporting audits, and driving continuous improvements in accounting operations. As a key member of the finance team, you will collaborate with cross-functional teams to ensure alignment with corporate objectives and regulatory requirements. Key Responsibilities: Closing and Reviewing Books of Accounts: Oversee and manage the month-end and year-end financial close processes, ensuring accuracy and completeness of financial data. Review and reconcile general ledger accounts, sub-ledgers, and supporting documentation to ensure financial integrity. Prepare journal entries, adjustments, and ensure proper documentation and approvals for all financial transactions. Ensure compliance with accounting standards (GAAP/IFRS) and internal financial policies and procedures. Month-End Financial Reporting: Prepare and deliver accurate, timely month-end, quarter-end, and year-end financial reports to senior management. Analyze financial performance, identify variances, and provide actionable insights to improve financial performance. Ensure that all financial data is reported in compliance with corporate standards and reporting timelines. Assist in the preparation of management reports, KPI dashboards, and executive summaries for leadership. Audit Management: Lead and manage internal and external audits, acting as the key point of contact for auditors and facilitating a smooth audit process. Prepare audit schedules, reconciliations, and promptly respond to audit queries. Implement corrective actions based on audit recommendations and ensure continuous readiness for future audits. Maintain proper documentation and internal controls to support audit compliance. Compliance & Regulatory Adherence: Ensure adherence to local, regional, and international accounting regulations, including tax laws, statutory reporting, and corporate governance standards. Stay informed of regulatory changes and implement necessary updates to financial processes to remain compliant. Coordinate with external regulatory bodies and tax authorities as required to ensure compliance. Accounting Operations: Oversee day-to-day accounting functions, including accounts payable, accounts receivable, payroll, and expense management. Manage the handling of fixed assets, intercompany transactions, and financial consolidations. Ensure accurate and up-to-date financial records and documentation for all transactions. Process Improvement & Automation: Identify opportunities to streamline and improve accounting processes to enhance efficiency and reduce errors. Lead or contribute to finance-related projects aimed at enhancing financial systems and tools. Support the automation of manual accounting processes to improve data accuracy and operational efficiency. Cross-Functional Collaboration: Work closely with cross-functional teams to ensure alignment on financial processes and reporting. Support global finance initiatives by collaborating with international teams to standardize processes and reporting requirements. Financial Controls & Risk Management: Establish and maintain effective internal controls to safeguard the integrity of financial reporting. Identify potential financial risks and implement mitigation strategies to protect the company s financial assets. Assist in the development and implementation of risk management policies to ensure compliance and safeguard against financial risks. Qualifications: Strong knowledge of accounting standards (GAAP/IFRS), financial reporting, and compliance requirements. Proven experience in managing internal and external audits and ensuring adherence to regulatory compliance. Advanced proficiency in Microsoft Excel and other financial reporting tools. Strong analytical skills, attention to detail, and a proactive, solution-oriented approach to problem-solving. Culture: At DevRev, our culture is built upon the values of hunger, humility, honesty, and acting with heart. We are committed to helping build the world s most customer-centric companies, leveraging design, data engineering, and machine intelligence to empower engineers in better serving their customers.

Finance Manager Finance Manager Manager Finance Full-Time
HP

Snap Logic Integration Architect

Hewlett Packard Enterprise | Hpe

12+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Description HPE Global IT enables enterprise innovation through cutting-edge IT solutions. We develop advanced, scalable, and efficient IT systems that simplify business operations and drive global transformation. As a Senior Middleware Engineer, you will play a key role in designing, developing, and maintaining SnapLogic-based middleware solutions. You will work closely with cross-functional teams, providing technical leadership and ensuring seamless data integration across platforms. Your expertise will drive innovation, optimize performance, and enhance system reliability. Key Responsibilities Technical Leadership: Lead cross-functional teams in designing, developing, and optimizing SnapLogic-based middleware solutions. Integration Development: Build and maintain integrations using SnapLogic, Kafka, SFTP, SFDC, and APIs. Performance Optimization: Debug and optimize existing SnapLogic flows for efficiency and scalability. Automation & DevOps: Implement CI/CD pipelines, GIT version control, and automation scripts to streamline deployments. Testing & Agile Methodology: Ensure high-quality delivery by incorporating testing best practices and adhering to Agile methodologies. Stakeholder Collaboration: Work closely with business, IT, and external vendors to deliver seamless integration solutions. Support & Maintenance: Provide ongoing support, troubleshooting, and monitoring of middleware systems, including handling critical MTP or MI support shifts as needed. Required Qualifications Education & Experience: Bachelor s degree in a technical field (or equivalent experience). 12+ years of relevant experience (10+ years with a Master s degree). Technical Skills: Mandatory: 15+ years of IT experience, with 8+ years of hands-on SnapLogic experience. Expertise in debugging and optimizing SnapLogic flows. Strong experience with Kafka integration and utilization in SnapLogic. Solid understanding of CI/CD pipelines, GIT, and automation scripting. Hands-on experience with SFTP, SFDC, and API integrations. Advanced knowledge of modern software development methodologies, tools, and testing frameworks. Preferred: Strong project management and business analysis skills. Experience with vendor and customer management. Strong analytical and problem-solving abilities. Excellent communication, collaboration, and mentoring skills. Highly motivated, proactive, and eager to learn new technologies. Comfortable with working in shifts when required for critical support. Why Join HPE? Health & Wellbeing Comprehensive benefits package supporting physical, financial, and emotional wellness. Career Growth & Learning HPE invests in professional development through mentorship programs, technical training, and cross-functional career opportunities. Diversity & Inclusion We embrace diverse backgrounds and experiences, fostering an inclusive environment where everyone thrives. If you're passionate about middleware integration, innovation, and cutting-edge technology, join us and shape the future of enterprise IT! Qualification : Bachelors degree in a technical field (or equivalent experience).

Logic Snap logic Integration Architect Integration architect
AJ

Technical Cs Specialist

Amazon Jobs

2+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: AWS Trust & Safety Specialist I Overview: The AWS Sales, Marketing, and Global Services (SMGS) team drives revenue, adoption, and growth from the largest and fastest-growing small and mid-market accounts to enterprise-level customers, including public sector clients. As part of AWS Global Support, the Trust & Safety (T&S) Abuse Investigation & Prevention Team plays a crucial role in maintaining the integrity and reputation of AWS's IP space. The team focuses on identifying and mitigating online abuse hosted on AWS infrastructure and acts as the first line of defense by vetting potential abuse issues and collaborating with AWS customers to halt harmful activities. As an AWS Trust & Safety Specialist I, you will engage in high-impact investigations, collaborating with multiple teams across AWS to develop scalable solutions for preventing abuse and protecting the AWS ecosystem. You will play a key role in analyzing trends, troubleshooting complex issues, and ensuring the highest level of support for customers and internal stakeholders. Key Responsibilities: Customer Engagement & Expert Support: Provide subject matter expertise (SME) and escalation support for complex customer inquiries related to abuse investigations. Assist in identifying and addressing root causes of abuse cases to ensure efficient resolution. Root Cause Analysis & Process Improvement: Lead investigations into escalated abuse cases, identifying operational inefficiencies and recommending process improvements. Collaborate with internal teams to develop solutions that prevent abuse and improve response times. Cross-Functional Collaboration: Work closely with AWS Enterprise teams, including Technical Account Managers (TAMs), Sales, and Solutions Architects, to address abuse-related issues, develop strategies, and drive continuous improvement. Mentorship & Knowledge Sharing: Mentor new team members, share best practices, and help evolve the T&S team s capabilities to better mitigate large-scale abuse events. High-Impact Projects: Lead cross-functional initiatives to drive long-term solutions and mitigate abuse risks, while simultaneously managing smaller projects to support global efforts. Customer Advocacy: Act as the Voice of the Customer by identifying trends, communicating findings to leadership, and implementing innovative solutions based on customer feedback. Critical Event Support: Assist in customer communications during critical AWS events, providing timely updates and ensuring effective mitigation of abuse-related issues. Qualifications & Experience: Basic Qualifications: Bachelor s degree or equivalent experience in a technical position. 2+ years of experience in a Trust & Safety or similar environment, handling online abuse and security issues. Strong understanding of internet security concepts and common vulnerabilities. Working knowledge of networking technologies such as DNS, TCP/IP, SSL, DHCP, and Load Balancing. Proven technical support experience in abuse/security practices. Preferred Qualifications: Excellent written and verbal communication skills, with the ability to communicate complex technical information clearly. Willingness to participate in an on-call rotation for emergent abuse-related situations. Strong customer handling, conflict resolution, and problem-solving skills, with a focus on delivering exceptional customer experience. Familiarity with both Windows and Linux/Unix operating systems. Experience resolving complex technical escalations, including post-mortem error analysis. Knowledge of Amazon Web Services products and cloud computing technologies. About the Team: At AWS, we value diverse experiences and encourage applicants from varied backgrounds to apply. Whether your career is just beginning or has followed an unconventional path, we welcome your unique perspective. We believe that diversity strengthens our team and fosters innovation. Amazon Web Services (AWS) is the most comprehensive and widely adopted cloud platform. We pioneered cloud computing and continue to innovate, offering a robust suite of products and services that empower organizations of all sizes. Inclusive Team Culture: We promote curiosity and connection, with employee-led affinity groups that foster an inclusive environment where everyone is proud of their differences. Mentorship & Career Growth: We are committed to providing continuous learning, knowledge-sharing, and career-advancing resources to help you grow as a well-rounded professional. Work/Life Balance: We strive for work-life harmony and flexibility, ensuring that our employees can thrive both professionally and personally. Qualification : Bachelors degree OR equivalent experience in a technical position.

Technical Cs Specialist Technical specialist Full-Time

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