Error Tracking Jobs in Bengaluru

339 Jobs Found

FT

Talent Acquisition Partner

Fortinet Technologies

7-10 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Talent Acquisition Partner Sales & Pre-Sales Location: Bangalore Job Category: Talent Acquisition Job Schedule: Full-Time Role Overview We are seeking an experienced Talent Acquisition Partner to manage high-volume and critical hiring for Sales and Pre-Sales Engineer roles. The ideal candidate is a proactive recruiter with deep knowledge of the competitive sales talent market, capable of building and managing a strong candidate pipeline from scratch within tight timelines. Key Responsibilities End-to-End Recruitment: Own the full lifecycle for Sales and Pre-Sales roles, including screening, coordination, and offer negotiation. Sourcing Strategy: Proactively source candidates through networking, referrals, events, and direct outreach. Stakeholder Partnership: Partner closely with hiring managers to provide pipeline insights, hiring recommendations, and regular updates. Candidate Experience: Ensure a professional and positive experience for all candidates throughout the process. Compliance: Maintain high standards of ATS documentation and process compliance. Required Skills & Experience Professional Background: 7 10 years of hands-on experience recruiting Sales and Pre-Sales Engineer talent. Stakeholder Management: Proven ability to influence hiring managers and manage expectations in fast-paced environments. Operational Excellence: High attention to detail with the ability to prioritize urgent business needs. Communication: Excellent verbal and written skills with a focus on diplomacy and professionalism. Tools: Proficient with Applicant Tracking Systems (ATS) and modern recruitment tools. Contract Details Duration: 6 months (extendable based on performance and business needs). Availability: Immediate or short notice preferred.

Talent Acquisition Talent Acquisition Talent partner Acquisition Partner
GH

General Manager Healthcare RCM Operations

Getix Health

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

General Manager Healthcare RCM Operations Job Category: Management Location: Bangalore Job Overview We are seeking an experienced General Manager Healthcare RCM Operations to lead end-to-end Revenue Cycle Management (RCM) operations across multiple clients. This leadership role is responsible for strategic planning, operational excellence, client management, team leadership, compliance, and financial performance, ensuring efficiency, accuracy, and client satisfaction in all RCM functions. Key Responsibilities Strategic Leadership Drive strategy, planning, and execution across all RCM functions including patient access, billing, coding, charge capture, claims processing, payment posting, AR follow-up, and denial management. Develop and implement initiatives to improve collections, reduce denials, and optimize cash flow. Align operational strategies with client expectations, regulatory compliance, and industry best practices. Operational Excellence Oversee large-scale RCM operations across multiple clients/accounts. Monitor key performance indicators (AR days, clean claim rate, denial rate, net collection rate, etc.) and drive continuous improvement. Implement process automation and digital transformation initiatives to enhance operational efficiency. Client & Stakeholder Management Serve as the primary point of contact for client leadership. Build strong client partnerships, ensuring SLAs, TATs, and quality standards are consistently met or exceeded. Manage escalations and drive resolutions with a client-focused approach. Team Leadership Lead, mentor, and inspire a large team of managers, SMEs, and associates across functions. Hire, train, and develop leadership talent to ensure a strong succession pipeline. Promote employee engagement, retention, and a performance-driven culture. Compliance & Quality Ensure strict adherence to HIPAA, CMS guidelines, and client-specific compliance requirements. Establish and maintain robust internal controls and audit processes. Collaborate with Quality and Training teams to maintain high accuracy and performance standards. Financial Management Own the P&L for assigned accounts and operations. Drive cost optimization initiatives without compromising service quality. Provide accurate financial forecasts, budgets, and performance reports to leadership. Key Skills & Competencies Deep expertise in US healthcare RCM (front-end to back-end). Strong knowledge of payer rules, coding guidelines, and HIPAA compliance. Proven experience in managing large-scale operations (250+ FTEs). Client-facing leadership with the ability to build CXO-level relationships. Data-driven decision-making with strong analytical and problem-solving skills. Experience driving digital transformation and automation (RPA, AI in RCM). Excellent communication, negotiation, and stakeholder management capabilities. Success Metrics Improvement in collections and AR performance. Reduction in denials and operational errors. Achievement of SLA and client satisfaction targets. Strong employee retention and a robust leadership pipeline. Profitability and cost optimization in line with business objectives.

Gm Healthcare RCM Ops Full-Time
GH

Operations Manager

Getix Health

6+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Operations Manager Category: Management Type: Full-Time Location: Bangalore Job Overview We are seeking an experienced Operations Manager to oversee end-to-end US Healthcare Revenue Cycle Management (RCM). This role requires a track record in physician/hospital billing and expertise in process transitions. Key Responsibilities Operations: Manage AR/Denials, Charge Entry, and Credentialing. Transitions: Lead projects and develop Standard Operating Procedures (SOPs). Reporting: Utilize Excel and PowerPoint for performance tracking. Leadership: Manage recruitment, training, and team culture. Requirements Experience: 6+ years in US Healthcare leadership. Education: Graduate or Postgraduate degree. Tech Skills: Proficiency in RCM clearinghouse platforms and reporting tools. Qualification : Graduate or Postgraduate degree

Operations Manager Operations manager Manager operations Full-Time
ST

Qa Engineer

Secpod Technologies

3-5 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

QA Engineer Experience: 3 5 Years | Location: Bangalore | Employment Type: Full-Time About SecPod SecPod (Security Podium) is a cybersecurity technology company headquartered in India and the USA. Founded in 2008, SecPod builds innovative security products that help organizations adopt a prevention-first approach to cybersecurity. Role Summary We are looking for a highly motivated QA Engineer with strong expertise in test automation to ensure the quality, reliability, and performance of our cybersecurity products. The role involves owning end-to-end test automation and continuously improving quality processes across the development lifecycle. Key Responsibilities Automation Ownership: Own the design, development, execution, and maintenance of automated test suites. Framework Building: Build and maintain automation frameworks for Web applications, Desktop applications, and REST APIs. Regression Testing: Continuously evaluate test cases for regression coverage and automate newly introduced features. Strategic Testing: Define and implement automation strategies and appropriate test design techniques. Cross-functional Collaboration: Work with Development Leads, Architects, and Product Management to ensure high-quality deliverables. Required Qualifications & Technical Skills Experience: 3 5 years of hands-on experience in test automation. Programming: Proficiency in at least one programming language, preferably Python. Testing Foundations: Strong understanding of the Software Testing Life Cycle (STLC). Automation Expertise: Experience in building and maintaining frameworks for UI and REST API automation. DevOps & Tools: Practical experience with CI/CD pipelines (Jenkins), Test Management, and Defect Tracking tools. System Knowledge: Familiarity with web technologies (HTTP, REST), database concepts, and both Linux and Windows environments. Preferred & Non-Technical Skills Domain Knowledge: Experience in the cybersecurity domain or networking is a strong plus. Soft Skills: Strong analytical and problem-solving skills with a research-oriented approach. Agile Mindset: Ability to adapt quickly to change and collaborate effectively in a team environment. Education: Bachelor s or Master s degree (BE / MCA / M.Tech). Qualification : Bachelors or Masters degree (BE / MCA / M.Tech)

Qa Engineer Qa engineer Full-Time Quality Assurance
TV

Mobile App And Observability Sdk Engineer

Team Vunet Systems

3-6 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Mobile App and Observability SDK Engineer Experience: 3 6 Years Location: Bengaluru About VuNet VuNet is a pioneer in Business Journey Observability, revolutionizing the financial services industry with Big Data and Machine Learning. Our cutting-edge platform offers end-to-end visibility into customer journeys, driving proactive issue resolution, operational resilience, and superior user satisfaction. With over 28 billion digital transactions monitored monthly touching 400 million users worldwide we re already powering leading banks and financial institutions across India and MEA. VuNet is Series B funded, part of NASSCOM DeepTech Club, and recognized globally by analysts like Gartner and Omdia. Your Role: Mobile App and Observability SDK Engineer At VuNet, the Product Development Team is dedicated to delivering exceptional customer experiences through scalable products. We are looking for a Mobile App and Observability SDK Engineer to join this team. In this role, you ll be at the forefront of building high-quality mobile applications and advancing our Mobile Real User Monitoring (MRUM) initiatives. You ll capture and translate mobile performance data into actionable insights, helping improve the performance and user experience of mobile apps across various platforms. If you re passionate about mobile engineering, user experience, and observability this role offers a unique opportunity to merge these interests into a groundbreaking solution. Roles & Responsibilities Mobile Application Development: Design, develop, and maintain robust, high-performance mobile applications for iOS and Android using Swift, Kotlin, Flutter, or React Native. Testing & Quality Assurance: Implement unit, integration, and UI testing strategies to ensure the app s quality, stability, and regression coverage. Debugging & Profiling: Identify and resolve performance bottlenecks, ANRs, crashes, and memory leaks using tools like Android Studio Profiler, Xcode Instruments, or Flipper. Crash Analysis & Reporting: Integrate crash analytics tools and develop efficient incident tracking and resolution workflows. Performance Monitoring & Insights: Leverage telemetry, profiling, and analytics data to enhance app performance, responsiveness, and overall user experience. Observability Collaboration: Work with SRE and backend teams to export performance metrics, logs, and traces from mobile clients into centralized observability platforms. Code Quality: Write clean, modular, and well-documented code, adhering to best practices in mobile development and SDK maintenance. What You Bring Mandatory Skills: Mobile App Development: 3+ years of hands-on experience in mobile app development using Flutter, React Native, Swift, or Kotlin (experience in at least two of these). App Lifecycle & Performance: Strong understanding of mobile app lifecycle, UI rendering, asynchronous processing, state management, and performance optimization (ANRs, memory management, network latency). Debugging & Profiling Tools: Proficiency in debugging, profiling, and testing mobile applications using tools like Android Studio Profiler, Xcode Instruments, or Flipper. Crash Analytics: Experience integrating and using crash analytics and reporting tools. CI/CD & SDK Versioning: Familiarity with CI/CD pipelines, automated testing, and SDK versioning. Performance Instrumentation: Interest in observability, monitoring, and performance instrumentation with a willingness to learn OpenTelemetry and RUM concepts. Problem-Solving Mindset: Strong analytical and debugging skills, focused on enhancing performance and reliability. Nice-to-Have Skills: OpenTelemetry & SDKs: Exposure to OpenTelemetry SDKs or other instrumentation frameworks for capturing telemetry data (e.g., traces, metrics, logs). Mobile Observability: Familiarity with mobile observability backends. Session Replay & Mobile Analytics: Knowledge of session replay, user behavior tracking, or mobile analytics SDKs. SRE & Monitoring Practices: Understanding of SRE principles, monitoring best practices, and golden signals. Open Source Contributions: Contributions to open-source SDKs or mobile performance tools. Life at VuNet: At VuNet, we re building a world-class observability platform proudly Made in India. We re just getting started, and we re looking for people like you to join us in tackling some of the most complex challenges in the digital world. Our team is filled with passionate problem-solvers who thrive in a collaborative, fast-paced environment. We embrace continuous learning, adapt quickly, and stay ahead of emerging technologies like Gen AI. If you re looking to work on cutting-edge technology, make a real impact, and grow with a supportive team, you ll feel right at home here at VuNet. Benefits: Comprehensive health insurance coverage for you, your parents, and dependents. Mental wellness and 1:1 counseling support. A learning culture that promotes growth, innovation, and ownership. A transparent, inclusive, and high-trust workplace culture. Access to Gen AI and integrated technology workspaces. Supportive career development programs to expand your skills with various training opportunities.

Mobile Mobile app Observability SDK Mobile sdk
FA

Finance Associate

Falconx

3-5 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Finance Associate Location: Bangalore Department: Finance Employment Type: Full-Time About FalconX At FalconX, we are a pioneering team of operators, investors, and builders committed to transforming institutional access to the cryptocurrency markets. By blending traditional finance with cutting-edge technology, we are solving the industry's most pressing challenges. As the leading solution provider for all digital asset strategies, FalconX empowers clients to navigate the rapidly evolving world of cryptocurrency with confidence, clarity, and ease. Our clients range from large financial institutions to innovative startups, and we are building the connective infrastructure that bridges conventional financial markets and the world of digital assets. What You ll Do As a Finance Associate at FalconX, you will play a critical role in ensuring accurate financial operations and reporting within the organization. You will support the team with key accounting tasks, reconciliations, reporting, and audits while helping streamline processes for optimal financial outcomes. Key Responsibilities Maintain & Reconcile General Ledger Accounts: Prepare and post journal entries with appropriate supporting documentation. Reconcile balance sheet accounts such as cash, prepaid expenses, accruals, and intercompany accounts using NetSuite. Support crypto wallet reconciliations, ensuring that on-chain balances align with internal records. Month-End & Year-End Close: Assist with the timely and accurate month-end and year-end closing processes, including completion of checklist items in FloQast. Prepare monthly schedules and ensure they tie to the general ledger. Identify and correct posting errors during the close process. Prepare Financial Reports: Run monthly financial reports and trial balances from ERP systems (e.g., NetSuite, Oracle). Compile supporting schedules for balance sheets and income statements, assist with variance analysis and provide account-level explanations. Cross-Functional Collaboration: Collaborate with Operations, Platform, and FP&A teams to confirm data accuracy for financial transactions and journal entries. Follow standardized coding rules for vendors, departments, and accounts to ensure consistent reporting. Internal Controls and Compliance: Adhere to internal controls over financial reporting, following established approval and documentation procedures for all journal entries. Support audit and control reviews, assisting with PBC documentation and responding to auditor inquiries. Payroll Reconciliation: Reconcile payroll reports from systems like Rippling to the ERP (NetSuite) GL entries. Record recurring payroll and benefit journal entries and support the team in managing payroll-related liabilities. Prepaid and Accrual Management: Update and amortize prepaid expense schedules using ERP templates. Record standard accrual entries for open invoices or unbilled expenses, ensuring all balances are reconciled. Bank Reconciliation: Conduct weekly reconciliations for fiat bank accounts, investigate unmatched transactions, and coordinate with the Treasury and Opex teams for settlement confirmation. Budgeting and Forecasting Support: Provide historical data and expense trends to support the FP&A team with planning and budgeting. Help track recurring vs. non-recurring items during budget-to-actual reviews and maintain allocation files. Financial Analysis & Reporting: Assist in analyzing monthly account fluctuations and identify significant variances. Build reconciliations and basic dashboards for reporting purposes. Success in the Role Own the general ledger reconciliations to enable smooth and on-time month-end close. Partner with Trading, Treasury, and Operations teams to validate data and ensure proper GL treatment. Demonstrate a passion for working in a fast-paced, dynamic environment with a strong initiative to learn and grow. Maintain high levels of accuracy and attention to detail, ensuring all tasks are executed with precision. Exhibit the ability to multitask efficiently under pressure while meeting deadlines and achieving departmental goals. Required Qualifications Educational Background: Bachelor s degree in Accounting, Finance, or related field. Professional certifications (e.g., Chartered Accountant (CA), CPA) preferred. Experience: 3 5 years of relevant experience in accounting and finance. Experience working in financial institutions or financial services start-ups is preferred. Familiarity with IFRS and US GAAP reporting standards. Technical Skills: Proficiency in Microsoft Excel, Word, and PowerPoint. Familiarity with NetSuite or other ERP systems. Strong analytical skills and the ability to interpret complex financial data. Communication & Interpersonal Skills: Strong verbal and written communication skills, with the ability to present complex concepts clearly and concisely. A collaborative mindset, with the ability to work across multiple teams and interact with stakeholders at various levels. Other Skills: Detail-oriented with a focus on accuracy in financial data management. Ability to work independently with great initiative. Prior experience in cryptocurrency markets is advantageous but not required. Innovative Environment: Join a dynamic team at the intersection of traditional finance and the emerging crypto market. High-Growth Opportunity: Be part of a rapidly scaling organization with access to cutting-edge technology and the evolving landscape of digital assets. Collaborative Culture: Work alongside industry leaders and innovators who share a commitment to making crypto markets accessible and transparent. Competitive Compensation: Enjoy a comprehensive salary and benefits package with opportunities for career growth and development. If you are eager to be a part of an industry-defining company at the forefront of the crypto revolution, we want to hear from you. Join FalconX and help shape the future of digital asset trading and institutional access! Qualif...

Finance Associate Finance associate Full-Time : financial analysis
LL

Senior Associate - Logistics - US Voice Process

Laundryheap Limited

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Senior Associate - Logistics - US Voice Process Department: Logistics & Linen Operations, Fleet Operations Employment Type: Full time Location: Bengaluru Overview Laundryheap is an award-winning and industry-leading startup that is revolutionizing laundry and dry cleaning. We collect, clean, and return customers' items in as little as 24 hours, often making us the fastest in our industry. Headquartered in the UK, our service is available in 14 international markets, and we re currently in the process of expanding further across Europe, Asia, and North America. We are currently looking for a Senior Associate Driver Operations US Voice Process to join our fast-growing Fleet team at our office in Bangalore, India. As we are an international brand working with different time zones, we require the potential candidate to be flexible to work in shift patterns. You ll make a difference: Reporting to the Senior Division Manager, as the Senior Associate Driver Operations US Voice Process you will be responsible for supporting the Fleet Team for the EU market and ensuring the entire supply of contractors (Partner Drivers) is taken care of. The roles & responsibilities can be broadly outlined as follows: Recruiting Partner Drivers: Make outbound calls to potential drivers and guide them through our recruitment process. Driver Support: Handle inbound emails and chats from drivers, assisting with payment questions, feedback, work confirmation, and contract issues. Quality Assurance: Investigate and correct any errors made by partner drivers. Mentorship: Guide and support team members to achieve their goals and improve. KPI management: Monitor Key Performance Indicators (KPIs) for the team, Identify areas for improvement and implement strategies to achieve KPI targets. Coordination: Liaise with drivers globally and collaborate with teams in London, the US, and Singapore. Driver Management: Respond to driver queries, manage performance, and ensure driver supply meets client demand. Project Leadership: Lead projects to improve our operations. Required skills: Bachelor s degree or equivalent. Proven experience with a minimum of 3 years. Excellent communication skills, both verbal and written, with the ability to explain the process and policies clearly to drivers. Past experience working in the night shifts/rotational shifts. Email and chat process experience. Ability to work in a fast-paced and dynamic environment, handling multiple driver-related issues simultaneously. Foster a collaborative and positive work environment. Empathy and a customer-centric approach to problem-solving, ensuring a positive experience for drivers. Preferred Skills: Previous experience in International voice process (US/EU calling), preferably with exposure to supporting drivers. Previous experience in operations and logistics is a big plus! Previous experience in a startup is a big plus! Qualification : Bachelors degree or equivalent

Senior Associate Senior associate Logistics Associate Us
PO

Analytics Engineer

Postman

3-5 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Analytics Engineer Location: Bengaluru Work Type: Full-Time About Postman Postman is the world s leading API platform, used by over 40 million developers and 500,000 organizations, including 98% of the Fortune 500. Our mission is to build an API-first world, simplifying every step of the API lifecycle and enabling teams to create better APIs, faster. Founded in Bengaluru, Postman is headquartered in San Francisco, with offices in Boston, New York, and Bengaluru. We are privately held, backed by Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. The Opportunity We are seeking an Analytics Engineer to join our Data Team and help strengthen the foundation of our modern data stack. In this role, you will own critical transformation pipelines, design scalable data models, and ensure that our analytics environment is performant, reliable, and future-ready. You will operate with a high degree of independence, driving projects from design through production, while implementing best practices in dbt, semantic layers, medallion architecture, and lakehouse paradigms. Key Responsibilities Take ownership of large portions of our dbt project (3k+ models), ensuring scalability, maintainability, and adherence to best practices. Design and implement robust data models, including dimensional modeling, incremental strategies, and Slowly Changing Dimensions (SCDs). Establish and enforce dbt test coverage, automated quality checks, and CI/CD pipeline standards using GitHub Actions. Profile and optimize SQL queries and warehouse performance for efficiency and cost reduction. Build and refine our semantic layer, ensuring consistent business logic across Looker, Redash, and downstream tools. Collaborate with analysts and business partners to define metrics and deliver self-serve data assets. Document models, lineage, and transformation logic to make data discoverable and usable across the company. Contribute to shaping team standards and playbooks, collaborating with analysts on modeling and transformation best practices. Stay ahead of modern data stack innovations, including dbt metrics layer, universal semantic layers, data contracts, and observability. Enabling Self-Serve Analytics & AI Build transformations that empower business stakeholders and analysts to explore data confidently. Ensure metric definitions are consistent, discoverable, and reusable across BI tools. Prepare clean, structured, and accessible datasets for AI-driven initiatives like conversational analytics and anomaly detection. Partner with Data Science & ML teams to provide reliable pipelines that accelerate experimentation and AI/ML deployment. About You 3 5 years of experience in analytics engineering roles. Advanced SQL skills (query optimization, performance tuning). Strong proficiency in dbt Core: models, macros, snapshots, sources, and custom materializations. Solid background in data modeling techniques (Kimball, SCD handling, incremental pipelines). Practical experience with semantic layers and BI integration (LookML, dbt metrics, or equivalent). Familiarity with Medallion architecture and modern lakehouse approaches. Hands-on experience with Redshift; exposure to Databricks is a plus. Proficiency with GitHub and CI/CD pipelines for analytics code. Strong fundamentals in data quality, governance, and lineage tracking. Flexible schedule with a hybrid work model. Full medical coverage, flexible PTO, wellness reimbursement, and monthly lunch stipend. Access to wellness programs, team-building events, and donation-matching initiatives. An inclusive, collaborative culture where everyone can thrive and grow. Our Values Curiosity: Explore and innovate fearlessly. Transparency: Communicate openly about successes and failures. Focus: Set clear goals aligned with a bold vision. Inclusion: Every voice matters. Excellence: Deliver the best products and experiences together.

Analytics Engineer Analytics engineer Full-Time Data Analytics
TT

Data Quality Analyst

Tracxn Technologies

2-4 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Data Quality Analyst Location: Bangalore Employment Type: Full-Time About the Role We are seeking a detail-oriented and analytical Data Quality Analyst to join our dynamic Data Desk team. In this role, you will be responsible for maintaining the accuracy, consistency, and reliability of in-house reports, fulfilling client data requests, and conducting external research to support outreach and media engagement efforts. The ideal candidate will be highly organized, process-driven, and passionate about working with data in a fast-paced environment. Key Responsibilities Quality Control of In-House Reports Review and verify internal reports for accuracy, completeness, and consistency. Identify and correct data errors or inconsistencies. Maintain and update quality control documentation and SOPs. Serve Client Data Requests Understand and interpret data-related queries and requirements from clients. Compile, format, and deliver high-quality, client-ready data in a timely manner. Conduct final QC checks before data delivery to ensure reliability and precision. External Research Conduct secondary research to support outreach efforts, including partnerships with journalists and media houses. Analyze market trends, industry data, and other external information sources. Translate research into actionable insights that inform strategic outreach and content development. Who Should Apply 2 4 years of experience in data analysis, quality control, or research-related roles. Strong interest in the startup ecosystem, venture capital, and emerging tech trends. Ability to perform structured secondary research and market analysis. High attention to detail with a process-oriented mindset. Strong analytical thinking and written communication skills. Ability to work independently and manage multiple tasks effectively. Open to continuous learning and feedback, with a growth mindset. A meritocratic environment where decisions are transparent and data-backed. A candid and collaborative culture that values curiosity and encourages questioning. Supportive managers who are invested in your growth and development. Opportunities to build and refine systems that have a meaningful impact.

Data Quality Analyst Data analyst Quality Analyst
AE

Marketing Manager / Deputy Manager

Ajax Engineering

8-10 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Marketing Manager / Deputy Manager Type: Full Time Experience: 8 10 Years Location: Bangalore Role Purpose To lead integrated marketing efforts that drive lead generation, customer engagement, and sales enablement across digital platforms, marketing automation systems, and sales operations. This position is crucial in aligning marketing initiatives with sales productivity, ultimately boosting market share and customer reach for the organization. Key Responsibilities Market Analysis & Product Communication Conduct competitive benchmarking, market research, and customer insight gathering for the concrete equipment sector. Develop technical marketing collateral and product content in collaboration with Product Management & Engineering teams. Create newsletters, mailers, and presentations aligned with brand guidelines to support sales efforts. Sales Operations Support Partner with Sales teams to improve CRM usage, lead tracking, and pipeline visibility. Enhance customer journey mapping and conversion processes with sales and product teams. Analyze sales data for trends, opportunities, and engagement gaps. Support the design and implementation of sales enablement tools and mobile sales apps. Digital Marketing & Lead Generation Run and optimize SEO, SEM, and paid media campaigns to increase inbound leads. Manage digital presence across social media, email, and landing pages. Drive performance from platforms like IndiaMART and apply corrective actions where needed. Marketing Automation & Tools Implement and manage platforms such as HubSpot, Zoho Marketing Plus, Salesforce Marketing Cloud, or Marketo. Automate campaigns, lead scoring, and segmentation to enhance efficiency. Track campaign performance and optimize for improved ROI. Events, Exhibitions & Campaigns Plan and execute industry event participation (e.g., EXCON, BAUMA, Concrete Show) in coordination with marketing leadership. Support product launches, roadshows, BTL activities, and customer meets. Oversee vendor coordination and logistics for successful event execution. After-Sales Marketing & Customer Engagement Partner with After-Sales and Parts teams to roll out service campaigns, loyalty programs, and feedback initiatives. Design post-sale campaigns and customer health check content to maintain engagement. Reporting & Analytics Maintain dashboards to track digital, lead conversion, and sales enablement KPIs. Ensure CRM data hygiene and provide actionable insights. Assist with marketing budgeting and monthly expense tracking. Desired Skills & Competencies Strong B2B marketing background, preferably in industrial or capital goods sectors. Proficiency in CRM platforms (Salesforce, Zoho CRM) and marketing automation tools (HubSpot, Marketo). Excellent content creation skills for technical and product marketing. Strong analytical mindset with data-driven decision-making. Effective collaboration with cross-functional teams. Experience with SEO tools, Google Analytics, and LinkedIn Campaign Manager. Educational Qualifications MBA/PGDM in Marketing, Sales, or Business Analytics from a reputed institute. Preferred Industry Background B2B Industrial, Capital Goods, Construction Equipment, or Automotive Components. Qualification : MBA/PGDM in Marketing, Sales, or Business Analytics from a reputed institute

marketing Manager Marketing manager Deputy manager Deputy manager marketing
MF

Mis Analyst

Muthoot Fincorp (mfl)

0-2 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: MIS Analyst Location: Bangalore Experience: 0 2 years Industry: Fintech / Financial Services About Muthoot FinCorp ONE Muthoot FinCorp ONE is the digital arm and strategic business unit of Muthoot FinCorp Ltd., a trusted name in financial services. We re building a robust digital ecosystem that offers customers access to a wide range of financial products across Lending, Saving & Investment, Protection, and Remittance. As a fintech startup with the backing of a legacy brand, we combine innovation with reliability. Our mission is to simplify financial access through a seamless, user-friendly platform and to be the most trusted digital financial services provider in the country. Startup agility with enterprise stability High-growth, high-ownership environment Mentorship from industry veterans Attractive compensation and benefits Work on real impact projects from day one Role Overview: As an MIS Analyst, you will play a key role in leveraging data to drive strategic decision-making. You ll be responsible for reporting, analysis, and generating business insights that influence product, marketing, operations, and revenue strategies. Key Responsibilities: Analyze business data to identify patterns, trends, and actionable insights Design, build, and manage internal dashboards and reporting tools to track key performance indicators (KPIs) Deliver weekly, monthly, and ad-hoc reports for senior leadership and business teams Collaborate with cross-functional teams to understand data needs and support strategic initiatives Work with large datasets to uncover insights related to user behavior, channel performance, customer journeys, etc. Conduct deep dives into key business questions using SQL, R, Excel, or Python Communicate findings clearly to both technical and non-technical stakeholders Create models and frameworks to predict business outcomes and identify opportunities Ensure data integrity and accuracy across reports and visualizations Support campaign analysis and performance tracking for digital marketing efforts Key Skills & Qualifications: Bachelor's in Engineering, Mathematics, Statistics, or related discipline OR MBA from a reputed institute 0 2 years of experience in MIS, Data Analysis, or Business Analytics Proficiency in SQL and data visualization tools like Tableau, Power BI, QlikView Experience with reporting tools (e.g., Business Objects, Excel) Working knowledge of statistics and tools like R, SAS, SPSS Familiarity with data pipelines and querying large datasets Strong analytical skills and attention to detail Excellent communication and presentation skills Prior experience or understanding of NBFCs, banking, or lending products is a plus Preferred Tools & Platforms: SQL / Hue / ETL frameworks Tableau / Power BI / QlikView R / Python Excel / Google Sheets Join us at Muthoot FinCorp ONE and make your mark on the digital financial landscape. Apply now and let s build the future together. Qualification : Bachelor's in Engineering, Mathematics, Statistics, or related discipline

Analyst Mis analyst Full-Time MIS Reporting Data Analysis
L&

Assistant Manager

Larsen & Toubro (l&t)

5-13 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Assistant Manager Location: Bengaluru Experience Required: 5 to 13 years Minimum Qualification: Diploma in Electronics Engineering Key Skills Vendor Management Facility Management Customer Relationship Management (CRM) Maintenance & Operations Budgeting & Invoicing Documentation & Compliance Job Summary We are seeking an experienced and proactive Assistant Manager to oversee facility operations, vendor coordination, society handovers, and maintenance processes across residential projects. The role involves cross-functional collaboration, documentation oversight, and ensuring timely execution of services for enhanced customer satisfaction and operational efficiency. Key Responsibilities Operations & Facility Management Manage all AMCs, warranties, service contracts, and PPM (Planned Preventive Maintenance) schedules. Oversee society formation and handover, including documentation sign-offs and equipment transfers. Ensure snag rectification and obtain necessary sign-offs from relevant stakeholders. Maintain uptime of common areas and amenities, and handle repair and spare part management. Coordinate issuance of permits to the project team as required. Budgeting & Financial Coordination Assist in planning and tracking unsold apartment bills, and submit working details to the accounts team. Prepare yearly budgets for common areas and share them with residential societies. Respond to audit queries in coordination with the accounts team. Create and share monthly provisions with the finance department. Monitor and ensure Common Area CAM (Common Area Maintenance) funds are available at all times. Follow up with societies for maintenance invoice payments related to unsold apartments. Process vendor invoices and actively follow up with the accounts team for timely payments. Handover & Customer Coordination Ensure a smooth and delightful handover experience for residents. Verify all documents and issue NOCs (No Objection Certificates) to property owners. Coordinate with MGL (gas) connection teams, track progress, and ensure timely completion with daily reporting. Liaise with project teams to resolve pending common area and tower work. Vendor & Project Coordination Oversee all vendor interactions, ensuring timely invoice submission and validation. Assist in vendor identification, evaluation, and procurement of consumables. Review and track progress on pending snag points with the project team. Ensure adherence to operational guidelines and standard procedures. Administrative & Support Activities Plan and organize staff welfare initiatives, internal events, and cost-reduction programs. Liaise with cross-functional departments to ensure seamless operations. Validate all service reports and ensure proper documentation is maintained. Qualification : Diploma in Electronics Engineering

Assistant Manager Assistant manager Manager assistant Full-Time
SL

Senior Test Engineer

Subex Limited

3-6 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Senior QA Engineer (Automation & Telecom) Location: Bangalore, Karnataka, India Department: Advanced Analytics Experience: 3 - 6 Years We're looking for a Senior QA Engineer with 3-6 years of experience, specializing in both automation and manual testing within the telecom domain. If you're proficient with Playwright and understand CI/CD pipelines, you're the ideal candidate to join our Advanced Analytics team. Key Responsibilities: Automate test cases using Playwright for web applications. Conduct manual testing for telecom functionalities (performance, stability). Design and write detailed test cases based on requirements. Manage test execution, defect tracking, and reporting. Collaborate with teams to validate system behavior. Integrate automation into CI/CD pipelines (Jenkins, GitLab CI, Azure DevOps). Ensure quality gates are met before production releases. Perform regression testing, UAT support, and production troubleshooting. Skills You Need: 3+ years QA experience (manual & automation). Strong Playwright or similar automation framework experience. Telecom project experience (BSS/OSS, network provisioning, fraud management, etc.). Knowledge of CI/CD tools (Jenkins, GitLab CI/CD, Azure DevOps). Proficiency in JIRA, TestRail, or similar tools. Familiarity with JavaScript/TypeScript or Python. Experience with Agile/Scrum. Nice to Have: API testing (Postman, REST-assured). Git version control. Cloud platform exposure (AWS, Azure).

Senior Engineer Senior engineer Test engineer Senior Test Engineer
GT

Workato Developer

Growtharc Technologies

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Workato Developer Location: Remote/Hybrid | Bengaluru, IND We're seeking a highly skilled Workato Developer to join our team. If you have deep expertise in automation, APIs, and data integration, you'll be responsible for designing, developing, and maintaining robust integration and automation solutions using the Workato platform. Your work will be crucial in streamlining business processes and enhancing system interoperability. What You'll Do: Integration Development: Design, develop, and implement seamless integrations between various systems using the Workato platform, ensuring data consistency and accuracy across all platforms. Automation: Create and manage powerful automation workflows to optimize business processes, significantly reduce manual tasks, and improve overall operational efficiency. API Management: Work with RESTful and SOAP APIs to build integrations that connect both cloud and on-premises applications, enabling smooth and efficient data exchange. Workflow Orchestration: Design and implement end-to-end workflows that span multiple systems, ensuring smooth data flow and comprehensive process automation. Data Transformation: Develop and manage complex data transformations, mappings, and logic to ensure accurate data migration and synchronization across diverse systems. Monitoring & Troubleshooting: Proactively monitor the performance of integrations and automations, identifying and resolving issues quickly to ensure continuous reliability and optimal performance. Collaboration: Work closely with business analysts, IT teams, and other stakeholders to thoroughly understand integration requirements and translate them into effective technical solutions. Documentation: Create and maintain comprehensive technical documentation for integration designs, workflows, data mappings, and any custom scripts or configurations. Continuous Improvement: Stay updated with the latest Workato features, integration patterns, and best practices. Provide valuable recommendations to enhance existing integrations and workflows. What You'll Bring: Experience: 3+ years in integration development, with at least 1-2 years of hands-on experience specifically with Workato. Workato Expertise: Strong understanding of Workato platform capabilities, including connectors, recipes, triggers, and actions. API Proficiency: Proven experience with RESTful and SOAP APIs, including API design, development, and management. Data Integration: Solid knowledge of data integration best practices, ETL processes, and data synchronization techniques. Cloud & SaaS: Familiarity with major cloud platforms (e.g., AWS, Azure, Google Cloud) and common SaaS applications (e.g., Salesforce, NetSuite, ServiceNow). Problem-Solving: Strong problem-solving skills with the ability to troubleshoot complex integration issues. Scripting: Proficiency in scripting languages (e.g., JavaScript, Python) used in automation and integration contexts. Integration Concepts: Excellent understanding of system integration concepts, including data formats (JSON, XML), messaging patterns, and error handling. Collaboration & Communication: Ability to work effectively both independently and within a collaborative team environment. Strong communication skills to translate business requirements into technical solutions. Attention to Detail: Meticulous attention to detail and a strong commitment to delivering high-quality, reliable integrations. Education: Bachelor s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Preferred Qualifications: Certifications: Workato Automation Pro or equivalent certification. Other Platforms: Experience with other integration platforms like MuleSoft, Zapier, or Dell Boomi. Databases: Knowledge of database systems (e.g., SQL, NoSQL) and data modeling concepts. Agile Development: Familiarity with Agile development practices and tools like Jira or Confluence. Enterprise Systems: Experience in developing integrations for ERP, CRM, and other enterprise systems.

Developer Workato developer Full-Time Workato Recipes
SI

Senior Software Quality Engineering - Functional

Samsara Inc

7+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Senior Software Quality Engineering Functional Location: Bengaluru, India (Hybrid 3 days onsite) Company: Samsara Technologies India Pvt. Ltd. About Samsara Samsara (NYSE: IOT) is a leader in Connected Operations , helping industries such as logistics, field services, construction, and manufacturing digitally transform their physical operations. Samsara s solutions use IoT data to improve safety, efficiency, and sustainability across global infrastructure that powers more than 40% of global GDP. Role Overview Samsara is hiring a Senior Software Quality Engineer Functional to join its Quality Engineering team in Bengaluru. In this hands-on and collaborative role, you will be responsible for functional and automation testing across Samsara s Salesforce platform, with a primary focus on CPQ and Sales Cloud modules. You ll work closely with cross-functional teams to ensure robust test coverage and help build a high-quality, reliable GTM systems ecosystem. This is a hybrid position, requiring 3 days in office and 2 days remote each week. Key Responsibilities Quality Strategy & Execution Develop and maintain comprehensive test plans, test cases, and test scripts for Salesforce CPQ and Sales Cloud applications. Execute functional, regression, integration, and performance tests across critical GTM workflows. Automate repetitive testing scenarios using tools like Selenium, JUnit, or similar. Collaboration & Defect Management Work cross-functionally with Product, Engineering, and Operations to ensure features meet quality and performance standards. Identify, log, track, and validate bug fixes using tools such as JIRA and TestRail. Participate actively in Agile ceremonies and collaborate closely with globally distributed teams. Continuous Improvement Analyze requirements and propose test coverage enhancements early in the SDLC. Mentor junior QA engineers, sharing best practices and championing quality culture. Contribute to performance testing and CI/CD improvements using tools like Jenkins or Bitrise. Minimum Qualifications Bachelor s degree in Computer Science, IT, or related discipline. 7+ years of overall QA experience with 2+ years focused on Salesforce CPQ and Sales Cloud. Solid understanding of Salesforce architecture, metadata, and data models. Proficiency in manual and automated testing, defect tracking, and test management tools. Strong attention to detail and ability to thrive in a fast-paced environment. Preferred Qualifications Salesforce certifications such as CPQ Specialist, Advanced Administrator, or Sales Cloud Consultant. Experience with performance testing tools and Agile development practices. Familiarity with CI/CD pipelines and DevOps processes. Excellent communication and collaboration skills with a mentorship mindset. Qualification : Bachelors degree in Computer Science, IT, or related discipline

Senior Software Senior software Quality Software Quality
VG

Project Coordinator

Vestian Global Workplace Services

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Project Coordinator Design & Build Location: Bangalore Experience: 3 5 Years (Preferred background in Commercial Interior Fit-Outs Design & Build, IPCs, or General Contracting) Role Overview: We are seeking an organized and proactive Project Coordinator to support the execution of commercial interior fit-out projects. The ideal candidate will coordinate all aspects of project delivery including planning, scheduling, site management, and reporting ensuring timelines, quality, and budget expectations are met. Experience in a Design & Build or General Contracting environment is preferred. Key Responsibilities: Coordinate project activities, resources, equipment, and information across departments and stakeholders. Break down project requirements into actionable tasks and define clear timeframes. Monitor and supervise site operations to ensure timely and high-quality project execution. Maintain project quality standards by conducting quality assurance checks and enforcing compliance protocols. Prepare and manage site reports, tracking progress, issues, and risk mitigation steps. Utilize project management tools to monitor schedules, working hours, and expenditures. Oversee procurement activities and ensure timely delivery of project materials and equipment. Support project documentation, scheduling, vendor coordination, and client communication. Assist in risk analysis, quality control, and mitigation planning. Qualifications & Skills Required: Bachelor s degree in Engineering; Postgraduate degree in Construction Management preferred. 3 5 years of experience in project coordination, preferably in the commercial interior fit-out sector. Strong client-facing and team collaboration skills. Familiarity with project risk management and quality assurance practices. Ability to prepare and interpret schedules, flowcharts, and action plans. Proficient in project management tools (e.g., Microsoft Project, Excel, etc.). Excellent interpersonal and communication abilities. Strong organizational and vendor management skills. PMP certification is an added advantage. Qualification : Bachelors degree in Engineering; Postgraduate degree in Construction Management preferred.

Project Coordinator Project coordinator Full-Time Project Coordination
TH

Product Manager

Themathcompany

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Product Manager Location: Bengaluru, Karnataka, India Department: Product Engineering Experience: 5 8 years About TheMathCompany TheMathCompany (MathCo ) is a global Enterprise AI and analytics firm trusted by Fortune 500 and Global 2000 companies to deliver impactful, data-driven decision-making. We create custom-built AI solutions through a powerful blend of human expertise and our proprietary platform, NucliOS. At MathCo, we empower our people known as Mathemagicians to innovate, take ownership, and drive transformation at scale. About the Role As a Product Manager at MathCo, you will be at the helm of a high-impact portfolio of custom-built, self-service products designed for some of the world s leading enterprises. These products span domains like performance monitoring, analytics enablement, and digital transformation some already delivering 3x 5x ROI within their first year. You'll lead cross-functional teams of engineers, data scientists, designers, and business analysts through the full product lifecycle from 0-to-1 ideation to production rollout. This is a rare opportunity to build highly customized solutions while contributing to the development of our proprietary platform that powers all of MathCo s AI-driven products. If you're someone who thrives at the intersection of business strategy and technology and has a knack for building solutions from the ground up this role is for you. Key Responsibilities Product Development & Lifecycle Ownership Drive the end-to-end product lifecycle from ideation to launch. Lead the development of self-service applications tailored to client needs, ensuring innovation, scalability, and usability. Collaborate closely with engineering, data science, design, and DevOps teams to deliver robust features and solutions. Stakeholder & Project Management Own client relationships and manage stakeholder expectations with clarity and accountability. Define and prioritize product roadmaps, sprint backlogs, and feature releases using Agile methodologies and tools like JIRA. Drive conversations with Fortune 500 clients to align business goals with product strategies. Research & UX Conduct market and user research to validate features and prioritize user-centric design. Partner with design teams to develop high-impact UI/UX prototypes that elevate the product experience. Technical Oversight Guide custom product development, including architecture, design, and deployment on cloud platforms like AWS, Azure, or GCP. Oversee data pipelines, warehousing, and transformation strategies for data-driven applications. Lead discussions on DevOps strategies and CI/CD best practices. Work with QA to ensure quality, testing, and production readiness of the product. Must-Have Skills & Experience 5 8 years of experience building and managing digital products. Proven ability to own the P&L and ROI of tech products, preferably in the enterprise or B2B domain. Hands-on familiarity with: Frontend technologies: HTML, CSS, React (or similar) Backend technologies: Python, REST APIs Cloud services: AWS / Azure / GCP Strong understanding of Agile development methodologies, project tracking (e.g., JIRA), and DevOps processes. Excellent problem-solving and cross-functional leadership skills. Clear and persuasive communication, with the ability to align technical and non-technical teams. Be part of a fast-scaling tech organization working on cutting-edge enterprise AI solutions. Shape the next generation of AI-enabled products with end-to-end ownership and autonomy. Collaborate with a diverse team of innovators, each empowered to leave a mark. Enjoy a culture that s flat, inclusive, and focused on learning and impact. Excited to build transformational products from scratch? Let s talk. Apply now to be a part of MathCo s product innovation journey.

Manager Product manager Full Time Full-Time Product Management
HE

Associate, Business Operations

Headout

1+ Year | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Associate, Business Operations Location: Bengaluru We re a rocketship: 9-figure revenue, record growth, and profitable. With $130M in revenue, guests in 100+ cities, and 18 months of profitability, Headout is the fastest-growing marketplace in the travel industry, and we re just getting started. We've raised $60M+ from top-tier investors and are building a durable company for the long term because that's what our mission needs and deserves. We re growing, profitable, and nowhere near done. What we do is important In an increasingly digital world, there is a desperate need to augment our human experience by getting us to interact with the real world around us and the people in it. At Headout, our mission is to be the easiest, fastest, and most delightful way to head out to a real-life experience from immersive tours to museums to live events and everything in between. The foundation is strong. The opportunity ahead is even bigger. We ve hit profitability, built momentum, and proven the model but there s so much more to build. If you re looking to join a company where the trajectory is steep and your impact is real, this is the moment. Our culture Reinventing the travel industry isn't easy, but that's the fun part. We care deeply about ownership, craft, and impact, and we re here to do the best work of our careers. We won t pretend like it s for everyone but if you re a builder who loves solving tough problems, you ll feel right at home. The role We re looking for a driven and detail-oriented Associate, Business Operations to power execution across our supply-side operations. You ll work at the intersection of strategy and operations turning high-level business goals into actionable workflows that drive results. As the key link between our business and operational teams, your role will be critical in ensuring smooth coordination, efficient task execution, and high-quality outcomes across markets. Success in this role requires strong ownership, the ability to manage competing priorities, and a deep bias toward action. If you enjoy solving operational puzzles, thrive in a fast-paced environment, and love bringing clarity to chaos we d love to have you on board. This role is based in Bengaluru, so we are seeking candidates who are either local or open to relocating to the city. Execution with Impact. You ll be at the forefront of driving business-critical initiatives to completion, ensuring that strategy turns into action at speed. Cross-Functional Exposure. You ll collaborate closely with teams across the company from Growth to Operations and develop a strong understanding of how different functions come together to create impact. Autonomy & Ownership. You ll independently lead execution for your market, with full responsibility for planning, tracking progress, and ensuring timely delivery. Strategic Prioritization. You ll work in an environment where not everything can be done at once and you ll have the freedom to shape what gets done and when, based on business priorities. Continuous Learning. With each project, you ll sharpen your ability to manage ambiguity, improve processes, and develop your operational toolkit for scale. An engineering degree is a must we value structured problem-solving and a systems-thinking mindset. 1 2 years of experience in an execution-heavy or operations-focused role, preferably in a fast-paced environment. Strong command of Excel and SQL you should be comfortable digging into data to uncover insights and unblock execution. Excellent communication and stakeholder management skills you ll work across multiple teams and must bring clarity and alignment. A high bias for action, with the ability to independently drive projects forward amidst ambiguity. Strong analytical and logical thinking you can break down complex workflows, prioritize tasks, and make sound decisions under pressure. Experience using multiple tools or platforms, and the ability to learn and adapt quickly in a dynamic operational landscape.

Associate Business Business Associate Operations Associate operations
CT

Data Analyst

Camsdata Technologies India Pvt. Ltd.

2+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Data Analyst Bangalore, India Location: Bangalore (Bengaluru) Experience: 2 to 8 Years Industry: IT / Data Analytics Job Summary: We are looking for a detail-oriented Data Analyst with strong skills in SQL, Python, and Excel to extract actionable insights and optimize data pipelines on popular cloud platforms. The ideal candidate will be passionate about clean, reproducible code and thrive in a collaborative team environment. Key Responsibilities: Write efficient SQL queries and develop data extraction, transformation, and loading (ETL/ELT) pipelines on cloud platforms Automate data extraction and data insertion into Management Information Systems (MIS) using Python Analyze data sets and extract actionable business insights to support decision-making Maintain high standards of data quality and ensure reproducible, clean code Collaborate effectively with cross-functional teams and communicate findings clearly Continuously learn and adapt to new analytics tools and techniques Preferred Skills & Qualifications: Strong proficiency in SQL, Python, and Excel Experience building and optimizing data pipelines on cloud platforms such as Google Cloud Platform (GCP) Familiarity with Google BigQuery, Metabase, CleverTap, Google Data Studio, Firebase, and Google Analytics Hands-on experience with data visualization tools like Tableau and Google Data Studio Knowledge of ETL/ELT pipeline development and data flow architecture Excellent attention to detail with a passion for clean and efficient coding Strong interpersonal and communication skills to work collaboratively with diverse teams Good to Have: Experience with automated reporting and dashboard creation Prior exposure to marketing analytics tools and user behavior tracking Work with cutting-edge cloud data technologies and analytics tools Opportunity to grow your skills in data engineering and visualization Collaborative work culture focused on continuous learning and innovation

Data Analyst Data analyst Full-Time Data Analysis
IS

Technical Support Specialist

Isoftcells

0-2 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Technical Support Specialist Location: Bengaluru Experience: 0-2 Years Job Overview We are looking for a passionate and customer-focused Technical Support Specialist who will provide high-quality support to our customers while ensuring their technical issues are resolved promptly. You will use your technical knowledge to analyze and troubleshoot software problems, collaborate with our Product and Engineering teams, and help improve the overall customer experience. This is a great opportunity for someone eager to develop their technical skills and grow in a fast-paced environment. Key Responsibilities Customer Support: Acknowledge customer concerns, empathize with their issues, and conduct a thorough analysis to offer effective solutions. When needed, ask follow-up questions to refine the diagnosis. Troubleshooting: Leverage your technical knowledge to efficiently troubleshoot software-related issues. Ensure that solutions are accurate and delivered in a timely manner, escalating to senior teams when deeper technical investigation is required. Collaboration: Work closely with Product and Engineering teams to relay customer feedback, and contribute to identifying and implementing new features and functionalities. Technical Communication: Clearly communicate technical details to both technical and non-technical audiences, ensuring all parties understand the issue and the solution. Continuous Learning: Stay up to date with the latest technology trends and new tools, keeping your problem-solving skills sharp. On-Call Support: Participate in an on-call rotation to provide support outside regular working hours as needed. Required Skills & Qualifications Technical Knowledge: Basic understanding of programming and scripting languages such as PHP, Java, Angular, and JavaScript. Operating Systems: Basic knowledge of Windows and Linux OS. Cloud Software: Familiarity with cloud-based software applications, including installation, administration, and troubleshooting. Error Log Analysis: Ability to analyze and interpret error logs for Java programs, Windows OS, and Linux OS. Database Administration: A general understanding of database administration concepts. Cloud Platforms: Exposure to cloud platforms like AWS, Microsoft Azure, or Google Cloud Platform (GCP) is a plus. Networking: Understanding of network fundamentals and the ability to analyze network traces. API Knowledge: Experience or familiarity with API design and development. Security: Understanding of how data is securely transmitted across the network. Communication & Soft Skills Clear Communication: Excellent verbal and written communication skills with the ability to convey complex technical information clearly to a wide range of users. Active Listening: Strong listening skills to effectively understand customer concerns and resolve issues efficiently. Patience and Empathy: Ability to show patience, empathy, and compassion, ensuring customer satisfaction. Fast-Paced Environment: Work in an energetic environment that promotes innovation and fast decision-making. Growth Opportunities: Enjoy accelerated growth, skill development, and rewards for your contributions. Collaborative Culture: Work with industry leaders and the best minds in the field. Flexible Work Hours: Benefit from a flexible work schedule that suits your lifestyle. If this role resonates with you, don t hesitate to apply! We offer plenty of room for growth and an exciting career at iSoftcells. Let s celebrate work and thrive together!

Software Support Software Support Engineer Software Engineer

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